Membership service manager jobs in washington d c, district of columbia

Contracts Manager
Mixed location | £52,247

I am working with a leading Housing Provider to recruit a Contracts Manager within their Home & Community Maintenance team. This is a fantastic opportunity for an experienced professional to take ownership of contract management across a diverse portfolio, driving performance, compliance and value for money.

The Role
As Contracts Manager, you will:

• Oversee the full lifecycle of contracts, from procurement to delivery, ensuring efficiency and compliance with legislation (PCR2015 & PA23).

• Lead on contract execution, negotiations, monitoring and performance management.

• Develop strong relationships with procurement teams and contractors, ensuring best practice and delivery of social value.

• Take ownership of financial and performance reporting, valuations, final accounts, and contractual advice.

• Provide leadership to a Contracts Coordinator and wider teams, fostering continuous improvement and high levels of customer satisfaction.

• Ensure Health & Safety and CDM regulations are embedded across all contracts.

• Act as the key point of contact for contract disputes, claims and risk management.

About You
We’re looking for someone who has:

• Significant experience managing multiple contracts within housing, construction or a related sector.

• Strong knowledge of contract management frameworks, procurement legislation and best practice.

• Excellent negotiation, financial, and analytical skills.

• Leadership capability, able to guide a specialist team in a high-pressure environment.

• A degree in business, construction, surveying, or related field (RICS/CIOB membership desirable).

• Knowledge of Health & Safety requirements, ideally with NEBOSH/IOSH.

What’s on offer

• £52,247 salary

• 25 days annual leave (rising with service)

• Generous pension contribution

• Reward scheme with access to discounts and offers

• The autonomy and tools to deliver real impact

• Opportunities for progression and development

If you are looking for your next step and want to join a forward-thinking housing provider making a difference to communities, I’d love to hear from you.

Please reach out to [email protected] for more information.

Finance Manager  

Join our mission to make a difference to people’s lives

 Solihull Care Housing Association (hybrid)

Contract: permanent

Hours: full time 35hrs a week, will consider 28hrs a week. Dynamic working arrangements.

Salary: £43,000 to £47,000pa (FTE or 35hrs a week) depending on experience

Closing date: Open until filled – early applications encouraged

Are you a finance professional with a passion for social impact? We’re looking for a Finance Manager to join our dedicated team at Solihull Care Housing Association (SCHA), where we’re committed to delivering safe, affordable, and sustainable housing across our communities.

We are a small, dynamic housing association, registered with the Regulator for Social Housing; we manage 156 homes across the Solihull area. We pride ourselves on being close to our customers and collaborative in our approach.

This is a new role as we review our 10-year business plan, focusing on property and services improvements, potential new developments and offering value for money, this is an exciting time to join us.

About the Role

As Finance Manager, you’ll play a key role in ensuring the financial health and sustainability of the organisation. You’ll lead on budgeting, financial reporting, and compliance, while supporting strategic decision-making across the business.

This role is both strategic and operational, involving close collaboration with our board, CEO and colleagues, as well as external contractors, suppliers, and stakeholders. The ideal candidate will be an experienced and qualified accountant, ready to play a key advisory role in a small business and willing to adopt a hands-on approach when necessary. The finance team also includes a part-time finance officer and an assistant.

Key responsibilities include:

• Managing monthly and annual financial reporting
• Leading the budgeting and forecasting process
• Ensuring compliance with regulatory and audit requirements
• Supporting the senior leadership team with financial insights and analysis
• Overseeing a small finance team and promoting continuous improvement

What We’re Looking For

• A qualified accountant (ACA, ACCA, CIMA or equivalent)
• Experience in the housing, public, or not-for-profit sector (desirable)
• Strong leadership and communication skills
• A proactive, solutions-focused approach
• A commitment to our values and mission

Why Join Us?

• Flexible and hybrid working options, with some attendance in the office for key meetings and team connection.
• 32 days holiday per annum including bank holidays. In addition you can take one day off a year to take part in a volunteering activity
• Free parking
• Nest Pension scheme – employer contribution of 5% with 5% employee contribution.
• Access to wellbeing support via Employee Assistance Programme
• Generous sick pay provision
• Long term service rewards
• Right to unpaid Parental leave after qualifying period
• On-going training with yearly performance appraisal and personal development plan
• Team planning days, regular internal training sessions
• Supportive and inclusive workplace culture

To be considered for this role, all applicants must have the right to work in the UK.

Solihull Care Housing Association aim to be an equal opportunity employer and we are determined to ensure that no applicant or employee receives less favourable treatment.

This post is subject to a DBS (Disclosure and Barring Service) check.

No contact from agencies or media sales please.

Carers First is a charity that works directly with, and for unpaid carers, providing personalised information, advice and tailored support making it easier for those caring for someone else to continue living their lives to the fullest.

We have a committed, dedicated staff team and you could be just the person we are looking for to join us to make that valuable difference in carer’s lives. We live and work through our values in all that we achieve by being positive, collaborative and ambitious and we have clear plans to scale our reach, support and impact for carers.

About this role

As a Communications Manager your responsibilities would include: -    

1. Lead, inspire and manage the Communications team to raise the profile of Carers First with multiple audiences and awareness of the issues affecting carers 
2. Develop our digital offer across England to expand our reach and engagement with carers online, helping them to access timely and relevant information.
3. Support the wider Carers First team with the promotion and delivery of projects and events to strengthen our offer and services for carers. 
4. Work with the Director of Income and Engagement, and the wider fundraising team, to support campaigns, events and marketing approaches that increase Carers First’s voluntary income and wider donor engagement
5. Effectively develop and manage a range of stakeholder relationships to deliver the Communications Plan.

About you

To be successful in this role you will need:

Leadership and management 

• At least 3 years of experience in a senior communications position, ideally within the charity or public sectors

• Proven ability to manage both strategy and delivery programmes, balancing long-term objectives with operational priorities
• Superb manager with the proven ability to inspire, motivate, support and lead staff to thrive and create a high performing team and measurable results.

Communications and stakeholder engagement 

• Proven experience of developing and delivering marketing and/or communications plans 

• Outstanding verbal and written communication skills
• Skilled copywriter able to communicate messages in a clear and engaging way

IT and digital experience  

• Experience using Canva or similar accessible content creation tools, with an eye for strong visual design and brand consistency
• Ability to simplify systems and processes, particularly spreadsheet-based workflows
• Experience using CRM systems, analytics tools, email marketing software, and social media platforms

Fundraising and project management 

• Previous experience working in support of fundraising campaigns, or relevant marketing approaches 

• Project management experience: leading others to oversee and manage projects, events or campaigns.

We are looking for passionate people who are committed to the overall aims and objectives of the Charity. Carers First is committed to providing a supportive, vibrant, diverse and inclusive workplace where everyone can thrive.  

Carers First Can Offer You

In return for your contribution, we have an amazing package of staff benefits including 26 days annual leave entitlement which increases with length of service, flexible working options, paid carers leave, access to our work-place pension, staff discount scheme, employee assistance programme and a Benenden Healthcare package.  Whatever you are aiming to achieve in your career, we are here to encourage, help and support you grow, through our excellent training and development programmes.

How to apply

To apply for our exciting opportunity and make a real difference to the lives of carers, click on the ‘Apply Now’ button to begin your application. Appointments are subject to Carers First receiving an appropriate disclosure from the Disclosure and Barring Service that we consider acceptable.

Interview process

The closing date for applications is 5pm on 01 September 2025. There will be a two-stage process 

Candidates who have fully evidenced they meet the requirements of the Personal Specification to a satisfactory standard will be long-listed and invited to Stage 1.  

Stage 1: Informal online meeting to discuss application. Please note that applications will be assessed on an ongoing basis and therefore it would be helpful to make an early application.  

Following the informal meeting, candidates will be short-listed, and successful candidates will be invited to Stage 2:  

Stage 2: 23 September 2025 - formal face-to-face interview in London.  As part of the formal interview, candidates will be asked to give a presentation, and details will be provided in advance.  

Carers First is an Equal Opportunities Employer

Positive      Collaborative      Ambitious

Purpose of Job

To deliver a high-quality service to and facilitate opportunities for individuals with spina bifida and/or hydrocephalus and their families/carers through Shine membership.  To empower and enable members Living with the conditions to lead healthy and happy lives through greater independence, better condition management and by creating links to the Shine community across England.

SHINE has over 14,500 members with spina bifida and/or hydrocephalus. This post will bring a real focus to the Essex, Suffolk & Norfolk area and will be an exciting opportunity to engage with members and develop and deliver the services we offer.

Our Little Stars project for 0–12 year olds has been established for over 3 years supporting younger members and their families with their diagnosis and beyond. We also have a growing Teen membership known as FIRE (Friendship, Independence, Resilience, Equality) Working alongside our multi skilled, established team, you will be supporting members across all age groups and building on the great foundations already in place.

We are looking for someone who can cover the Essex, Suffolk & Norfolk area. You will be home based but will be required to attend clinics in this area and London, events and meet members one to one where necessary within your allocated area and occasionally across wider areas and nationally.

Shine will offer you:

• A competitive salary of £28,471 (pro-rata for part-time hours)
• Regular working hours, and no shift work (some very occasional weekends or evenings) 
• 3% pension contribution
• 25 days holiday plus bank holidays + additional discretionary leave between Christmas and New Year (pro-rata for part-time hours)
• Additional annual leave due to length of service
• Opportunity to purchase additional annual leave
• Broadband allowance
• Life insurance after 12 months’ employment 
• Access to our Employee Support Programme
• Support to learn and develop

Please see the full Job Description & Person Specification below and on our website. 

Shine is a Disability Confident employer and will offer guaranteed interviews if a disabled applicant meets the minimum criteria for the job.

If you would like to discuss the role, please contact Sarah Carrier, England Services Manager by email to arrange a convenient time for a call.

To apply please submit your CV and supporting statement, which should outline your interest and explain how you meet the role criteria.

*Please note applications without a supporting statement will not be accepted*

Closing date: Monday 15th September 2025 11pm

Interviews: Friday 26th September 2025

Please note: we reserve the right to interview suitable candidates before the closing date, therefore we encourage applications as soon as possible.

About Us

We are a world-class visitor attraction and leading science research centre. We use the Museum's unique collections and our unrivalled expertise to tackle the biggest challenges facing the world today. We care for more than 80 million objects spanning billions of years and welcome more than five million visitors annually and 16 million visits to our website.  

Today the Museum is more relevant and influential than ever. By attracting people from a range of backgrounds to work for us, we can continue to look at the world with fresh eyes and find new ways of doing things.

We employ 900 staff in a variety of roles, all united by our vision of a future where people and planet thrive. We need everyone to have the passion and drive to help us with our mission to create advocates for our planet and inspire millions to care about the natural world.

Diversity and inclusion matter to us.

Our vision is of a future where both people and the planet thrive. Diversity is one of our core values and we strive to build a workplace where everyone feels a sense of belonging. All new staff who join us learn about the importance of diversity and inclusion to the Museum and how to contribute to creating an inclusive environment.

We know we have more to do, but we are committed to ensuring that everyone who works at the Museum feels they can thrive and feel valued and respected.

About the role

Development Group generates philanthropic and sponsorship income to help us create a Natural History Museum for the future – investing in capital development, attaining vital acquisitions for the collection, transforming our galleries, developing innovative exhibitions and undertaking ground-breaking scientific research on issues that affect us all.

The Museum is looking for an ambitious and self-motivated individual for the role of Philanthropy Manager. The role will be focused on raising funds from high-net-worth individuals capable of giving six-figure gifts and key in achieving our strategic priorities. It will involve working both independently and closely with senior stakeholders in order to cultivate and maintain relationships with new and existing funders, securing income towards a diverse range of core and capital projects.

Working alongside an approachable and highly successful Philanthropy team and reporting into the Senior Philanthropy Manager (HNWI), the role will cultivate and build relationships with a portfolio of potential and existing funders, engaging with them through correspondence, meetings, events and creating compelling proposals to secure funding. The role will provide exemplary stewardship and create robust and long-term pipelines, whilst actively supporting the Philanthropy Executive with their portfolio.

About you

The appointed person will be able to secure and manage gifts from high-net-worth individuals, and have exceptional written and oral communication skills, with an ability to convey detailed information in a concise and engaging manner. They will have an ability to establish productive relationships with a variety of funders, prospects and colleagues and be able to to establish productive relationships with a variety of funders, prospects and colleagues. The person will be able to work proactively and constructively with colleagues to develop high-quality project proposals and act as an ambassador for the Natural History Museum amongst a range of high-profile external contacts. Finally, they must have exceptional attention to detail and organisational skills and an ability to prioritise and meet regular deadlines whilst working under pressure.

Thriving at the Museum: the way we work

We are proud to work at the Museum and have identified the qualities we all need to embody to reach our shared ambition. This sits alongside the Museum’s values and forms the framework for the way we work.

What we offer

• 27.5 days holiday plus 8 bank holidays (full time equivalent)
• Generous defined contribution Natural History Museum Pension Scheme (employer contribution 4 - 10%)
• Season ticket, bicycle and rental loan
• Life insurance
• Free admission to our exhibitions and many other paid exhibitions at museums, galleries and institutions across London and the UK.
• Staff discount at our Museum shops and cafes
• We offer a wide variety of training initiatives and opportunities to build skills. Investing in staff development is important to us, and we are ambitious about helping staff to grow and fulfil their potential.
• Affordable membership to the Civil Service Sports Council which offers a range of benefits including an extensive list of special offers and reduced entry fees at a selection of cinema chains, theme parks, theatres, retailers and supermarkets. It also provides entry to up to 300 English Heritage sites and other national treasures. 
• Membership to our Sports and Social Association (for a small fee), which includes access to our in-house gym and clubs such as football, softball, table tennis and tennis and classes in Middle Eastern dance, yoga and Tai Chi

Hybrid working

We are working towards a vision where both people and planet thrive, and nothing gives a greater connection with this, than seeing first-hand, the visitors, scientific research and collections that all of our work is inspired by and working side by side with the teams delivering the visitor experience and events.  We also recognise the benefits and flexibility that hybrid working brings. We operate a hybrid working model that requires regular, weekly attendance for this role, with the precise pattern of days on site and worked from home to be agreed with your manager.

How to apply

If this sounds like you, please apply below by clicking on Apply for job.

Please note that as part of our commitment to anonymised shortlisting, panels do not view CVs during the recruitment process. If you choose to upload your CV, our system will automatically pull information from your CV into our application form. We advise you to double-check your application form data before submitting as the tool may interpret CVs differently.

Closing date: 23:59 on 31 August 2025

Interviews expected: w/c 15 September 2025

Please note that this role does not qualify for Museum sponsorship so the successful postholder will need to have a valid right to work in the UK at the point of offer.

The Jenner Trust is seeking a dynamic and experienced Development Manager to join our team during a pivotal phase of growth and development, offering a unique opportunity to shape the future of a globally significant heritage site.

Development Manager

Location: Dr Jenner’s House, Church Lane, Berkeley, Gloucestershire
Reports to: Museum Director
Employment Type: Permanent
Hours: 30 hours per week (0.8 FTE)
Salary: £28,000 Pro Rata (£35,000 FTE)
We support flexible and hybrid working arrangements and are happy to discuss what this could look like.

About Dr Jenner’s House

Dr Jenner’s House, The Chantry, is a site of profound global historical significance, recognized as the birthplace of vaccination. It was here that Edward Jenner, a country doctor and enlightenment figure, conducted his groundbreaking work in the 1790s, leading to the world's first vaccine and a medical breakthrough that forever changed humanity.

The Jenner Trust, a Charitable Incorporated Organisation (registered charity number 1158316), is dedicated to preserving this unique heritage. We operate the museum, provide educational facilities exploring the history and impact of vaccination, and manage a one-acre site encompassing two Grade II* listed structures (The Chantry and Temple of Vaccinia), along with the Cyder House, which serves as our offices and conference centre. We welcome over 4,000 visitors annually and host a variety of school visits, events, and conferences. We are a small team of staff supported by a passionate volunteer team who care for the site and welcome our guests.

This is an exceptionally exciting period for our organisation. We have recently been honoured as a "2024 Place of Science" by the Royal Society, our UNESCO World Heritage Status bid is progressing, and we are delighted to have been successful in obtaining a substantial grant from the National Lottery Heritage Fund to expand our team and initiate crucial restoration work on the site. With a new Chairman, a strong team of Trustees, a newly appointed Museum Director and Duty Manager, and a growing base of dedicated volunteers, we are poised for significant growth and impact.

The Opportunity

The Jenner Trust is seeking a dynamic and experienced Development Manager to join our team during a pivotal phase of growth and development, offering a unique opportunity to shape the future of a globally significant heritage site.

Working collaboratively in a small team with the Museum Director, Chairman, and Trustees, you will be instrumental in driving our fundraising efforts, securing vital income, and building sustainable relationships that will ensure the long-term preservation and educational outreach of Dr Jenner’s House. A key focus will be on developing and implementing a robust capital fundraising strategy and cultivating major grant giving organisations and individual donors.

This role is funded for 18 months through the NLHF and is critical to achieving our ambitious longer-term goals, leading up to the international celebrations around the 50th anniversary of smallpox eradication in 2030 and beyond. Although there will be a requirement to be present in the Museum at certain times, we are open to discussions on hybrid or flexible working arrangements for this post.

Key Responsibilities

As our Development Manager, you will:

Strategy & Leadership:

• Lead the development, implementation, and ongoing refinement of the museum’s comprehensive Fundraising Strategy, establishing clear action plans, KPIs, and targets.
• Establish and facilitate a Fundraising Leadership Group comprising Trustees, staff, volunteers, and external consultants to leverage expertise and resources for fundraising activities.
• Ensure the Fundraising Strategy incorporates ongoing work with the National Lottery Heritage Fund, particularly for the restoration of the Temple of Vaccinia and The Chantry.

Donor Cultivation & Stewardship:

• Develop and nurture long-term relationships with new and existing individual donors, high-net-worth individuals, corporates, and foundations to build a robust pipeline of future support.
• Drive a proactive stewardship programme for all potential and existing donors, ensuring exceptional donor care and fostering sustained engagement.
• Support the development and delivery of the museum’s patron schemes in close collaboration with the Chairman of the Trustees.

Income Generation & Grant Management:

• Identify and review new avenues for potential capital and revenue grant funding opportunities (unrestricted and restricted).
• Lead and coordinate compelling grant funding applications to a diverse range of potential funding bodies, including NGOs, Trusts, Foundations, philanthropists, and local authorities.
• Inspire new and existing supporters to join the museum’s membership and/or donor schemes, significantly increasing the museum’s income (both revenue and capital) to meet agreed targets.
• Ensure grant-funded projects are appropriately managed, and all requisite monitoring and evaluation reports are submitted to funding bodies on time.

Communications & Engagement:

• Produce engaging copy and content for newsletters and assist with external communications, including social media, press releases, and other PR and marketing opportunities, to promote fundraising initiatives.
• Organise and manage fundraising and donor cultivation events, ranging from low-level individual giving activities to major high-level events, especially plans for the 50th anniversary of the eradication of smallpox in 2030.

With such a small staff team we are looking for a candidate who is able to work collaboratively and to support other staff and Trustees in securing the future for the Trust.

Skills and Experience

Dr Jenner’s House is committed to being an inclusive employer and would welcome applications from those who, although may not meet all our preferred criteria, can demonstrate equivalent experience or skills.

Essential:

• Proven experience and in-depth knowledge of fundraising within the heritage or not-for-profit sector.
• Demonstrable track record of successfully working with Trustees, senior stakeholders, partners, mid and high-level benefactors, and external consultants on fundraising initiatives.
• Proven success in leading capital appeals.
• Direct experience in organising and delivering successful fundraising and donor cultivation events.
• Practical experience in implementing effective donor care and stewardship strategies.
• Excellent communication, coordination, and interpersonal skills, with the ability to inspire and build rapport with diverse audiences.
• Strong organisational and prioritisation skills, with the ability to manage multiple projects and deadlines effectively.
• High level of computer literacy, proficient in relevant software and databases.

Desirable:

• Experience with National Lottery Heritage Fund applications and reporting.

Personal Attributes

• Enthusiastic & Energetic: A proactive and positive approach to fundraising challenges.
• Adaptable & Reliable: Ability to thrive in a small, dynamic team environment and take initiative.
• Team Player: Happy to collaborate and contribute across various organisational activities.
• Problem-Solver: Possesses good initiative and sound judgment to make appropriate decisions and resolve issues independently.
• Committed: A genuine passion for heritage, education, science, and the mission of Dr Jenner’s House.

General Information

This job description outlines the primary responsibilities and outcomes of the role and may be updated periodically to reflect evolving organisational needs. Other reasonable duties required for the safe and successful running of the museum may be required by your line manager at times. All duties must be carried out in accordance with relevant Dr Jenner Trust policies and procedures, within applicable legislation, and with due regard for the needs of our visitors and the diverse community we serve.

Dr Jenner's House is committed to building a diverse and inclusive team that reflects the rich tapestry of our global heritage. We welcome applications from all qualified individuals, regardless of age, disability, gender identity or expression, race, religion, sexual orientation, or socio-economic background.

The Royal Ballet and Opera continues to lead the way in opera, ballet, music and dance both live on stage and through multiple digital platforms, from live streaming to worldwide cinema screenings. Our Covent Garden theatre has been at the heart of London and British cultural life for three centuries. We are home to two world-class Companies: The Royal Ballet and The Royal Opera.

As a charity we could not plan for our next programme of artistic work, or our community and outreach projects, without the support of our philanthropists and members. As an organisation we are committed to ensuring that all philanthropists and members enjoy a rewarding relationship with our organisation.

The Development and Advocacy Department are looking to appoint an experienced Philanthropy Manager to join our Philanthropy team on a permanent basis. Reporting to one of the Senior Philanthropy Managers, in this role you will manage a number of philanthropic relationships and make a significant contribution to the team through developing new initiatives and growing the portfolio.

The ideal candidate profile for this post will be a team player, with the following credentials:

• An established track record in philanthropy or fundraising for major organisations
• Demonstrated success in managing a portfolio of high value relationships with experience of personally securing significant gifts
• Ability to think strategically to devise relevant engagement and cultivation plans and identify opportunities for approaches to prospects
• A balance of experience and innovation to be able to develop new ideas and launch new initiatives successfully
• Credibility as an ambassador in the area of philanthropy, able to work effectively at senior levels and liaise with high-net-worth individuals
• Strong project management skills, with demonstrable experience of solving complex problems, drawing on given resources and collaborative working

A working knowledge of our repertoire is not a pre-requisite for this role but the ability to upskill quickly in our art forms in order to confidently speak to prospective donors is essential.

The Royal Ballet and Opera is committed to creating a diverse and inclusive environment in which everyone can thrive. We particularly welcome applications from those who are from a global majority background and/or those who are disabled, as they are under-represented within our organisation. As a Disability Confident Employer, we guarantee to interview all disabled applicants who meet the essential minimum criteria for our vacancies.

Closing date for applications: 8am, Friday 5th September 2025.

First stage interviews will be online via MS Teams with second stage in person interviews at the Royal Opera House in Covent Garden.

Applicants must have work authorisation for the UK. No agencies.

Sustainable Merton, Merton's award winning environmental charity, is recruiting a dynamic individual to oversee our Community Changemakers initiative and deliver grassroots acitivity in Pollards Hill, Mitcham.  If you are passionate about sustainability, volunteering and making a difference in a local community, we would love to hear from you!

This role combines volunteer leadership with project management. The successful candidate will split their time between:
- Project management and delivery of the WeRPollards project (2 days/week), a grassroots local initiative running from September 2025 to September 2026
- Volunteer and operational management (1 day/week), supporting the charity as a whole
You will work closely with Moat Housing to deliver the WeR Pollards Community Changemaker project and also lead the development and implementation of a new volunteering strategy, support colleagues to adopt new volunteer processes,
and oversee our charity policies to support compliance and our organisational growth.
KEY RESPONSIBILITIES
WeRPollards project management
1. Group Development and Coordination
● Coordinate and facilitate monthly volunteer meetings at the Pollards Hill Wellbeing Studio.
● Attend the Wellbeing Studio on a weekly basis, attend schools and community pop-up events to increase awareness of and community engagement in the project
● Support volunteers with soft and technical skills development on their path to becoming Community Changemakers.
● Encourage retention and progression of existing volunteers whilst increasing group membership from 15 to 30.
● Liaise with Moat Foundation officer and project tutors to establish a pathway into volunteering and increasing membership of the WeRPollards group
● Work with colleagues at Sustainable Merton to align this grass roots work with their borough wide initiatives such as Merton Garden Streets, Mitcham Community Orchard, Repair Cafes, Preloved Studio and Merton’s Community Fridge.

2. Community Engagement
● In partnership with Pollards Hill Wellbeing Studio team, develop and implement a local engagement strategy to recruit and retain volunteers to become WeRPollards Community Changemakers.
● Design and deliver an induction and training programme for new volunteers.
● In collaboration with the PH Wellbeing Studio team conduct regular listening sessions to identify resident needs, interests and connect volunteers to, or help them develop, relevant community activities.
3. Project and Event Delivery
● Lead the volunteer group to plan and deliver community activities aligned with the 3R’s agenda, that are run out of the Wellbeing Studio, including:
○ Sewing Skills Workshops (Monthly, 10 sessions)
○ Community Gardening Sessions (Min. 5 sessions)
○ Repair Shed Sessions (Monthly, 9 sessions)
○ Street Planting Engagement & Delivery (Min. 3 events)

4. Capacity Building and Progression
● Deliver at least 6 training workshops including SMART goal setting and planning.
● Support residents to lead and take ownership of initiatives and to become Community Changemakers.
● Build a clear, accessible pathway for participation and leadership within the group and studio.

5. Monitoring, Evaluation and Reporting
● Track Key Performance Indicators including:
○ Volunteer numbers, growth and retention (Target: 30 volunteers, 60% retention)
○ Number of volunteer hours contributed
○ Number of accredited or certified training courses completed
○ Number of volunteers progressing into leadership roles
○ Attendance and engagement in all community sessions
● Conduct volunteer satisfaction surveys and gather qualitative feedback.
● Report quarterly on progress to PHCC meetings, outcomes and impact to the Pollards Hill Community Committee.

Volunteer and operational management - Sustainable Merton

● Develop and implement a volunteering strategy covering recruitment, retention, induction, training, and development
● Identify and recruit a cohort of Community Changemakers
● Draft volunteer role descriptions across all projects
● Conduct annual volunteer surveys
● Plan and deliver twice-yearly recruitment drives
● Establish a volunteer recognition scheme
● Build partnerships with local organisations
● Create centralised onboarding systems
● Maintain and manage safeguarding policies and training records
● Collaborate with volunteers and staff on fundraising campaigns and applications
● Ensure our policies are kept up to date
● Oversee risk register
● Support reporting and KPI tracking
EXPERIENCE AND SKILLS
Essential

● Experience of managing and supporting volunteers
● Community Engagement experience
● Understanding of environmental issues & the 3R’s agenda
● Project coordination and planning
● Knowledge of volunteer database management and GDPR for volunteers
● Excellent organisational and communication skills
● Ability to prioritise and meet deadlines
● Proficiency with Google Suite
Desirable

● Budget monitoring or financial oversight experience
● Bid writing experience
● Knowledge of Merton and the Pollards Hill area

Supporter Services Assistant
Location: Wenlock Road, London, N1
Contract Type: Full-time, Permanent (subject to completion of 3-month probationary period)
Salary: £27,040 per annum
Application deadline: 1st September 2025

About the Role

We’re looking for a proactive and friendly Supporter Services Assistant to join our dedicated Fundraising Operations team at the Disasters Emergency Committee (DEC). You’ll be the first point of contact for DEC supporters and the wider public, providing responsive, respectful and professional care that reflects our values.

If you’re highly organised, people-focused, and eager to work what can be at times a fast-paced humanitarian environment, this could be the ideal opportunity for you.

 ***Please download the job description for full details***

About You

You are a strong communicator with excellent attention to detail, who thrives on delivering great service and ensuring data accuracy. You enjoy working in a team and have the self-motivation to manage your own workload effectively.

You may already have experience in customer service or administration. Most importantly, you’re someone who values high standards and is motivated to support DEC’s humanitarian mission.

You will have:

• Good organisational skills and attention to detail
• A professional and friendly telephone manner
• Strong written communication skills
• The ability to manage a varied workload and prioritise effectively
• A positive, resilient, and self-motivated approach

Experience in the charity sector is welcome but not essential, we're more interested in your attitude, potential, and commitment to learning.

Key Responsibilities

• Serve as the first point of contact for supporter enquiries by phone, email, and post
• Ensure accurate donor records and communication preferences are maintained in Salesforce
• Process donations and generate acknowledgements and thank-you letters
• Support donation coding and financial reconciliation with the Finance and Fundraising teams
• Assist with the onboarding and coordination of temporary staff and volunteers
• Provide general administrative support across the Fundraising & Marketing team
• Contribute to team projects, internal meetings, and continuous improvement of supporter services

What We Offer

• Flexible working hours (outside of appeal periods)
• Hybrid working model (some mandatory office days during appeals)
• 25 days annual leave, increasing with service
• Healthcare Cash Plan (value ~£1,660/year)
• Pension contribution (3%, rising to 8% post-probation)
• Wellbeing and mental health support
• Access to Wellhub, discounts, and ticket schemes
• Season ticket and hardship loans (post-probation)
• Cycle to Work and Car schemes (salary sacrifice)

About the DEC

The Disasters Emergency Committee brings together 15 of the UK’s leading humanitarian charities to raise funds and respond quickly to global disasters. Since our founding in 1963, we have raised over £2.5 billion through 79 appeals, providing life-saving assistance to millions of people around the world.

Our mission is to save, protect, and rebuild lives through effective humanitarian action. As a team, we operate with urgency, transparency, and compassion.

All roles at the DEC are based in our London office. We operate a hybrid working model, with some non-negotiable office attendance. Please note, during the two-week appeal launch period, staff are required to work long hours in a high-paced environment, with mandatory office attendance.

How to Apply

If you believe you have the skills and passion for this role, please apply with your anonymised CV and cover letter (use initials only, no full names) by 1st September 2025.

We encourage early applications and may hold interviews before the deadline.

We are also unable to support applications for our vacancies if you do not have the right to work in the UK

Established in 1997, Jigsaw4u provide a range of services for children, young people, families and vulnerable adults experiencing complex social and emotional difficulties across South West London. Jigsaw4u has experienced considerable growth and development over the past several years. Jigsaw4u’s Board of Trustees and Chief Executive Officer (CEO) have recognised the need for dedicated staffing resource to hold the day-to-day responsibility for the service management function as part of our Senior Leadership Team (SLT).

As a member of our SLT, you will help to deliver and shape and the organisation’s vision and strategy. It will be your responsibility to ensure that Jigsaw4u’s services achieve their goals, meet their strategic objectives and achieve our growth targets while being delivered to Jigsaw4u’s exceptionally high standards.

Under the direction of the CEO, the postholder’s areas of responsibility will be to:

• Line Manage the Service Managers, ensuring that their teams are high performing, reporting and data collection is of a high standard and relationships with funders and other stakeholders are outstanding.
• Ensure that the structure of all Jigsaw4u services are optimised to allow for growth and support staff and volunteers (including trainee counsellors/therapists) to develop key skills.
• Maintain knowledge and awareness of best practice within the charitable sector (and other sectors where relevant), to inform and update Jigsaw4u so that we take advantage of the latest approaches to change, innovation and development which can have a positive impact on our beneficiaries lives.
• Work proactively and collaboratively to identify innovation and business improvement within the SLT to define and agree Target Operating Models and oversee implementation and ongoing review. Use insight, evaluation and analysis to continually inform and refine practice.
• Play a full part in the development of the SLT and deputise for the CEO as required. Work closely with the Service Management Team to develop and deliver an outstanding approach to people management, building a learning culture that delivers high quality, extensive support enabling people to achieve their best as a team.
• Represent Jigsaw4u at formal meetings with funders and other stakeholders and through submission of reports and data requests. Establish new, and strengthen existing, external relationships to promote Jigsaw4u’s profile, influence and reputation.
• Ensure compliance with relevant statutory and regulatory requirements, and adherence to relevant professional codes and standards of good practice.
• Support the CEO in funding and tender applications
• Support the CEO and fundraising team in generating income

As a member of the SLT you will be expected, with training and support, to take an active part in supporting the whole organisation. Experience and aptitude to provide calm leadership and a supportive problem-solving approach to practical problems and judgements involving risk is necessary.

Since the charity’s origins, Caring in Bristol has been powered by the input of hundreds of grass roots volunteers from around Bristol. People give their time and expertise to all our services in different ways, ranging from casual volunteering shifts to long term in-depth consultation about our work in their communities. This role will work across the organisation to build, strengthen, and sustain a strong team of volunteers and community participants to support our strategic priorities. 

The postholder will be responsible for leading on all aspects of our volunteering and community participation programme, including developing and implementing policies and procedures, managing the assigned budget, as well as recruitment, induction, training, support, engagement and retention of volunteers.

Our Volunteers 

We utilise volunteers and community participants across all areas of our work to support and enrich the work we deliver. It is important to understand the different sets of volunteers we work with: 

Winter – over 400 volunteers come together each winter to run our Caring at Christmas day centre and distribute food deliveries across the city. Caring at Christmas has a legacy of over 30 years and relies on a range of volunteers from highly experienced to completely new to the organisation. Additionally, during particularly cold weather, Caring in Bristol volunteers support emergency shelters in the evenings and mornings. 

Food clubs – a small but committed set of volunteers help deliver our Bristol Goods food support programme. We have a fantastic set of regular volunteers at our Hartcliffe and city-centre food clubs with plans for a new location soon. 

Youth services –our accommodation project launched in July 2024, providing four bedrooms for 18-25 year olds each night. Our youth team also run group sessions throughout the week. Volunteers are needed to provide invaluable support to these activities to ensure the young people feel welcome and comfortable. 

Co-Production and Consultation Participants – our committed group of community members are essential to shaping the way we work, taking their housing knowledge out in the wider community. They are often used as a focus group for housing/policy consultations, supported by our Outreach Worker. This work is established in South Bristol, and we are developing a similar group in North Bristol. 

Community Advocates – This is an exciting area of work we wish to develop and grow over the next year; training up community members on Housing Rights and routes for support, empowering them to share this knowledge, signposting those in need of support so to prevent homelessness. 

Fundraising & Office Volunteers – we often have tasks that volunteers can help with which help the “back office” of the charity. This could include helping to organise events, fundraising activities, stuffing mailing envelopes, stocktaking our food store or offering specialist skills /advice. 

Person Specification 

We expect you to meet most of these criteria. However, we don’t expect you to meet every point and welcome applicants with transferable skills and an ability to apply themselves in a new context. 

• Experience of recruitment or marketing opportunities in the charity sector 

• Experience of leading and motivating a team of volunteers 

• Understanding of co-production approaches and a demonstrable commitment to empowering community members

• Demonstrable knowledge of the motivations for volunteering and the different needs or requirements that volunteers may have 

• Clear understanding of the legalities around volunteer management and health & safety 

• Experience of working in partnership with other groups and organisations in innovative ways to achieve social impact. 

• The ability to build rapport quickly and maintain effective working relationships with a range of very different stakeholders. 

• Persuasive written communication, able to produce copy for news and marketing pieces as well as clear and concise email responses to a very active inbox 

• Strong IT skills including the ability to use database systems and train others 

• Solid organisational skills including consistency, accuracy, and an eye for detail. 

• Proven ability to give and receive feedback objectively and sensitively, with a willingness to challenge constructively. 

• A passion to change Bristol for the better 

At Radcliffe Housing Society, we believe in putting people first. We provide high-quality, person-centred housing services that empower residents to live independently and with dignity. We’re looking for a compassionate and proactive Independent Living Manager to help us achieve this mission across our Independent Living schemes.

About the role

As an Independent Living Manager, you’ll support older and vulnerable residents to sustain their tenancies, improve their well-being, and stay connected to their communities. You’ll offer practical advice, develop support plans, promote independence, and respond to emerging needs — all while managing properties to a high standard, and ensuring compliance with health and safety requirements.

What we’re looking for

· Experience supporting older/vulnerable adults, including those with complex needs

·Knowledge of tenancy management and housing-related legislation

·Excellent interpersonal skills and a compassionate, person-centred approach

·Ability to work under pressure.

·Ability to work independently and as part of a team.

·Strong organisational skills and confidence using IT systems

· Understanding of safeguarding, health and safety, and GDPR

· Ability to work flexibly across multiple locations

· Full UK driving licence and access to a vehicle (essential)

Why join Radcliffe?

We’re a small, committed, high-performing housing provider with big ambitions for our residents. You’ll be part of a supportive team where your voice counts, and your work makes a genuine impact. We offer flexible working, ongoing training, and a culture that values inclusion, integrity, and continuous improvement.

IT Manager
Department: Finance and Services
Responsible to: Director of Finance and Services
Location: South Kensington, London
Terms: Permanent, Full-time
Salary: £45,000 - £55,000

The Society

The Royal Geographical Society (with the Institute of British Geographers) is the learned society and professional body for geography and geographers. It is also a charity and a membership organisation. The Society was founded in 1830 and has been one of the most active of the learned societies ever since. It was pivotal in establishing geography as a teaching and research discipline in British universities and continues to play a key role in geographical and environmental education.

The Society is a leading world centre for geographical learning – supporting education, teaching, research, professional practice and scientific expeditions, as well as promoting public understanding and enjoyment of geography and providing advice to policymakers.

The Position

The IT Manager will work with our outsourced helpdesk provider to deliver maximum availability of the network, data and systems, to ensure we are secure and compliant and to provide support and training to our staff. The IT infrastructure includes an extensive wired and Wi-Fi network throughout the building with approaching 100 Wi-Fi access points. This network is critical for the smooth running of the Society’s day to day activities and the successful operation of events on the premises, which account for turnover in excess of £1m p.a.

The IT Manager will also be the internal technical/project lead on the ongoing development of the Society’s CRM system, Centrepoint’s oomi product.

Salary and Benefits:

This is a permanent, full-time post subject to successful completion of a probationary period of three months. The salary range for this post is £45,000-£55,000 per annum depending on experience and qualifications. The post is based in Kensington, London.

There are a range of benefits at the Society which include the following:

• 35-hour working week with core working hours between 10.00am-4.00pm.
• Flexible working arrangements are available with a mix of office based and home working.
• 25 days annual leave per annum plus public bank holidays.
• Society closure between Christmas and New Year, in addition to the basic annual leave
• allowance.
• Pension scheme - 3% employee, 7.5% employer.
• Group Life Assurance at four-times basic annual salary.
• Corporate eye care vouchers.
• Cycle to work scheme.
• Free 24-hour Employee Assistance helpline with available counselling support

The Society aims to be an equal opportunities employer. Applicants must have the right to work in the UK. The Society is unable to offer work visa sponsorships.

Applications must be received by 9.00am, Wednesday 27 August.
First stage Interviews are planned to take place in the week commencing 1 September.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

The Society aims to be an equal opportunities employer.

Applicants must have the right to work in the UK. The Society is unable to offer work visa sponsorships.

We thank, in advance, all candidates for applying and regret we are unable to write separately to those who are not selected for interview.

No agencies please.

Asset Investment Programme Manager
Salary: £58,346 + excellent benefits
Location: Hybrid - flexible working across home, office and properties
Contact:

Goodman Masson is partnering with a respected housing provider to recruit an Asset Investment Programme Manager. This is an opportunity to lead the formulation, procurement and delivery of major capital and revenue investment programmes, including disabled adaptations, refurbishments, and minor works across a significant housing portfolio.

The role:
You will take responsibility for developing and delivering investment programmes that ensure statutory and regulatory compliance, while driving long-term asset strategy. Working closely with senior leadership, contractors, and resident groups, you'll ensure programmes are cost-effective, customer-focused, and aligned with corporate objectives.

Key responsibilities include:

• Leading the development of investment programme cycles in line with Decent Homes, the Social Housing Regulation Act, and net zero targets.

• Supporting the preparation of 1, 5 and 30-year investment plans to inform the wider strategic business plan.

• Procuring, mobilising, and managing contracts to deliver programmes efficiently and in compliance with procurement frameworks.

• Overseeing the delivery of disabled adaptations, refurbishment and regeneration works.

• Ensuring accurate financial monitoring, reporting and forecasting, while maximising grant funding opportunities.

• Leading a team of specialist staff, ensuring capability development and high performance.

• Driving customer engagement, including consultation with residents and community groups.

• Producing reports and presenting to senior stakeholders, auditors and external partners.

About you:

• Strong experience within asset investment, capital works, or maintenance services in housing or a related sector.

• Proven track record of formulating and delivering large-scale investment programmes.

• Experience of procuring, mobilising, and demobilising contracts.

• Excellent stakeholder management skills with the ability to engage contractors, colleagues, and residents.

• Skilled in budget management, programme monitoring, and data analysis.

• Degree in Quantity Surveying or related field, ideally with professional membership (RICS, CIOB or equivalent).

• A confident leader, customer-focused, and able to balance strategic vision with day-to-day delivery.

What's on offer: