Membership service manager jobs
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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
SHINE is a membership organisation offering free services and support to over 14,700 members living with spina bifida and/or hydrocephalus, normal pressure hydrocephalus (NPH), and associated conditions.
We currently have 750 members living with NPH and this is growing significantly each month. This role will provide a specific focus on the area of NPH, whilst also supporting wider Shine activities.
Main purpose of role
Deliver a high-quality service to and facilitate opportunities for, individuals living with NPH/dementia and their families/carers through Shine membership across England, Wales and Northern Ireland.
Empower and enable members living with the conditions to lead healthy and happy lives through greater independence, better condition management and by creating links to the Shine community and their local networks.
Raise awareness of NPH across Health & Social Care professionals and the public.
Support the planning and delivery of the annual NPH Awareness Week.
As part of a high performing team, support Shine to be recognised as the number one provider of support for NPH outside of the NHS.
Promote and support all Shine’s services and activities.
Shine will offer you:
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Support to learn & develop by accessing training in NPH and dementia
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Regular working hours, and no shift work (some very occasional weekends or evenings)
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A competitive salary of £28,471 (pro-rata for part-time hours)
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3% pension contribution
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25 days holiday plus bank holidays + additional discretionary leave between Christmas and New Year (pro-rata for part-time hours)
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Opportunity to purchase additional annual leave
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Additional annual leave due to length of service
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Broadband allowance
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Life insurance after 12 months’ employment
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Access to our Employee Support Programme
Please see the full Job Description & Person Specification below and on our website.
Shine is a Disability Confident employer and will offer guaranteed interviews if a disabled applicant meets the minimum criteria for the job.
To apply please submit your CV and supporting statement, which should outline your interest and explain how you meet the role criteria.
*Please note applications without a supporting statement will not be accepted*
If you would like to discuss the role, please contact Janet VanValkenburg, Normal Pressure Hydrocephalus (NPH) / Dementia Manager by email to arrange a convenient time for a call.
Closing date: Sunday 7th September at 11:30pm
Interviews: Friday 19th September (virtual)
Please note: we reserve the right to interview suitable candidates before the closing date, therefore we encourage applications as soon as possible.
*Please note applications without a supporting statement will not be accepted*
Providing specialist advice and support for spina bifida and hydrocephalus




The client requests no contact from agencies or media sales.
Do you love turning research into real-world impact? Are you a hands-on researcher who thrives on delivering high-quality insight that drives decisions?
If so, you could be the Research and Insight Manager we’re looking for.
About the role
As Research and Insight Manager, you’ll play a key role in championing the voice of our customers, making sure their needs, views and expectations are fully understood and placed at the heart of everything we do at British Heart Foundation (BHF).
You’ll work closely with teams across the organisation, including brand and marketing, fundraising, retail and medical, acting as their research insight partner. You’ll help shape insight plans, lead research projects, and deliver findings that directly inform strategic and operational decisions.
In this role, you’ll be responsible for:
- Partnering with colleagues to convert complex and diverse business needs into focused insight plans, aligning the right research mix to products, audiences and priorities
- Managing research projects from start to finish, ensuring they’re delivered on time, within budget and to a high standard
- Making insights accessible, engaging and actionable for colleagues across BHF
- Influencing decision-making by embedding customer insight into everyday thinking
- Identifying opportunities to improve research processes and ways of working
You’ll be part of our Customer Insight and Analysis team, a collaborative group of researchers and analysts. Together, we ensure BHF’s strategy is driven by high-quality, timely intelligence, and that colleagues across the organisation have access to the insight they need to grow, innovate and improve our products and services.
Working arrangements
We are recruiting two Research and Insight Managers; one on permanent basis and one as 12-month Fixed Term Contract.
This is a hybrid role, where your work will be split between your home and at least one day per week, on average, in our London Office. This may vary from time to time, so you’ll need to work in a flexible way to unlock your best work for our cause.
About you
You’ll bring solid experience from a dedicated market or social research role, whether client-side or agency, with a strong track record of using a broad range of qualitative, quantitative and secondary research methods such as surveys, focus groups and interviews. You’ve led a wide variety of projects, including brand tracking, customer satisfaction, creative testing and proposition development, and you’re confident working across different business areas to meet a range of organisational needs.
You’re comfortable managing research from start to finish – from writing briefs and designing surveys or discussion guides, to overseeing fieldwork, conducting analysis and presenting findings. You’ve worked closely with external research agencies, managing procurement and delivery, and you know how to translate complex methodologies and data into clear, actionable insights that resonate with colleagues at all levels, including those without a research background.
You’ll bring:
- Expertise in selecting and tailoring research methods to varied business questions
- A deep understanding of ethical research practices, GDPR, and inclusive research approaches
- Strong questionnaire design skills and experience using survey software
- Excellent communication and consultancy skills, with the ability to influence and advise stakeholders at all levels
- Proven ability to manage multiple projects simultaneously, prioritising effectively and delivering to a high standard
- A proactive mindset, always looking for ways to improve processes and working practices
Experience in a health-related field, managing customer research communities or panels, and line management would be a bonus but it’s not essential.
Why join us?
Our people are at the heart of everything we do. By funding research across six decades, we’ve helped keep millions of hearts beating and millions of families together. We’re investing in ground-breaking research that will get us closer than ever to a world where everyone has a healthier heart for longer.
We value and respect every individual’s unique contribution, celebrate diversity, and make inclusion part of what we do every day.
Our Equality, Diversity and Inclusion (EDI) Strategy, Igniting Change, along with our internal EDI group, Kaleidoscope, and a growing number of employee network groups (our Affinity Groups), help us create an environment where all our colleagues and volunteers can succeed.
Benefits
We offer our staff generous benefits, such as:
- 30 days annual leave plus bank holidays.
- Private medical insurance, dental health cover, and money towards gym membership.
- Pension scheme with employer contribution up to 10%.
- Full pay for 12 weeks for family leave including maternity, paternity and adoption leave.
- Life assurance.
- Extra paid leave of up to 10 days to support colleagues who may need more time off work to look after themselves or others close to them.
Need more help balancing your work and home life? Talk to us about what flexibility is available at the application or interview stage.
Interview process
We are planning a two stage interview process, the first-stage interview will take place virtually via Microsoft Teams and are planned for w/c 1 September 2025.
Second-stage interviews are planned to be held at our London office (NW1 7AW) during the w/c 16th September 2025.
Our vision is a world free from the fear of heart and circulatory diseases.

We welcome around 350,000 visitors to Waddesdon Manor and over 2 million browsers to our websites each year. Waddesdon Manor offers visitors a programme of changing exhibitions, talks and tours, family activities and public events. The income from our private events, shop, restaurants and sixteen-bedroom hotel help support keeping the Manor open to the public, our education programme and the care of the collections and gardens for all to enjoy.
What you will do:
The role encompasses all aspects of digital marketing activity, including both B2B and B2C. You’ll also be supporting commercial activities for Waddesdon Manor, the trading company RWL which includes Catering for the Manor operation, visitors, retail, public events, private events, The Bow and The Five Arrows, and any special projects for the Rothschild Foundation e.g. future commercial property developments.
Key responsibilities include but not limited to:
- Develop and deliver an online strategy to drive engagement and conversion across Waddesdon’s digital channels.
- Develop and manage digital content, including copywriting and proofreading content to develop our storytelling and ensure academic accuracy, standards and tone of voice are consistent.
- Manage updates to the website to reflect the brand and optimise commercial performance.
- Liaise with internal stakeholders to implement new content, amends and updates, which optimise the website and keep information up-to-date. Be the point of contact to help other departments with advice on digital content.
- Manage SEO focused activities to increase quality traffic across the website.
- Plan and manage social media strategy to drive engagement and build new audiences.
- Track and report digital performance across digital channels to enable strategic decision making and share information across the organisation.
- Work with external agencies as required, including managing the Google Grant.
- Be part of project teams to deliver a new website for Waddesdon, trading subsidiaries and the Rothschild Foundation, and support integration of new systems including a DAMS and CRM.
- Help to develop strategic marketing campaigns for the business and develop plans to increase audiences.
- Monitor the outcomes of marketing activity and evaluate against plans, contributing to monthly reports.
- Develop partnership ideas for content and social media and work with third parties as required to deliver these.
- Monitor competitor activity to ensure we are learning and evolving to become as relevant and engaging as possible.
- Contribute to marketing budget management and assist with budget forward planning in liaison with the managers of each business area eg RWL Heads of Department.
- Work closely with the wider marketing team and all colleagues across Waddesdon, sharing news on activity, to ensure that opportunities are maximised.
You will be a great fit if:
You are a strategic thinker, with a strong creative and innovative background. You’ll combine your marketing digital knowledge and skills with the creative content required in this role.
Your areas of knowledge and expertise that matter for this role:
- Experience of producing and delivering a range of digital content
- Experience of managing SEO and driving website traffic
- Proven experience delivering successful digital marketing campaigns to meet targets
- Excellent copy writing and proof-reading skills
- Experience of planning and scheduling social media campaigns
- Experience of business reporting and forecasting
- Ecommerce experience in the retail sector with proven success to drive sales online
- Comprehensive knowledge of the heritage sector and ecommerce
- Excellent prioritisation and time management skills coupled with the ability to work under pressure and deliver results under tight deadlines
- Ability to work flexibly and successfully across teams and hierarchies and build relationships at all levels including excellent interpersonal skills and evidence of ability to influence decision-making
- Technical skills in web CMS editing and experience of managing an online shop
- Demonstrate excellent attention to detail
- Excellent written and verbal communication skills, IT and office skills
Our areas of interest are Arts and Culture and Regenerative Food and Farming, where we make a number of multi-year investments each year.




We need a new Library of Things Manager to run our Frenchay site, on the UWE campus, working with the rest of our small team of staff and volunteers to make borrowing as convenient as buying.
If you’re passionate about sustainability and our local communities, love working with people and things, can find your way around a sander and a spreadsheet, and want to work part-time for a local charity, then we’ve got a really lovely job for you.
Job title: Library of Things Manager (Frenchay)
Reports to: Operations and Development Manager
Based from: Share Bristol Frenchay, University of the West of England, Frenchay Campus, Coldharbour Lane, Bristol BS16.
Contract: Permanent
Work pattern: £12.75 per hour, minimum of 12 hrs a week. The 12 hours per week are to include the following hours onsite at Share Bristol on the UWE Frenchay campus.
Core hours will be:
– Tuesdays 4:45-7:15pm
– Wednesdays 11:45-2:15pm
– Fridays 9:45-12:15pm
Other hours can be worked flexibly either on or off-site.
Oversee the Share Bristol Frenchay Library of Things, ensuring it meets the needs of the local community, and work in partnership with the rest of the Share Bristol team to ensure the success of our charity and our Library of Things service.
This role is responsible for the day to day running of the Frenchay Library of Things, recruiting and supporting our volunteers, helping us engage with partner organisations, including UWE, managing our Thing donations and inventory, and assisting our current and potential members.
We’re looking for someone to start as soon as practical, and work around 12 hours a week. The working hours will be mainly around when we are open for lending sessions. We’re accredited with the Living Wage Foundation, so you know you will be paid fairly, and you benefit from free membership of Share Bristol, so you can borrow whatever you want, whenever you want, for free!
We look forward to hearing from you!
Closing date: 9am on Monday 15 September 2025
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
Please note: The successful candidate must have the legal right to work in the UK and will be required to have a Basic DBS.
No agencies please.
The need for what we do has never been greater – churches, charities and ministries are losing valuable time to increasingly complex legal and financial compliance. The opportunities for mission and ministry have never been greater, but those called to this important work are under financed, under resourced and in some cases burning out. For all Christians, called to live and give generously, the pressures of modern life and confusion over how to give well, is restricting an abundant outpouring of generosity.
We’re investing in technology to grow our payroll services, and part of your role will be to help us transition onto the new payroll software smoothly and effectively. At the same time, we are developing other aspects of our consultancy offering and around 40% of your role will be to provide support and cover for these services to the treasurers and trustees of our clients.
As Administrator, your role will support the work of our highly acclaimed teams serving our church and charity partners, specifically providing our payroll and consultancy services. Our professional services at Stewardship are in great demand and we are looking to build on the support we provide to UK churches and Christian charities. You will work alongside our award-winning Payroll Bureau team and our Consultancy Helpline with responsibility for building relationships with and serving a distinct group of churches and Christian charities.
This is a 12 month fixed term contract.
As a result of our Christian ethos, this post is covered by an Occupational Requirement (OR) under Part 1 of Schedule 9 to the Equality Act 2010. The successful applicant will be expected to be a practising Christian and to clearly demonstrate a personal commitment to the mission, principles, values and practices contained in our Ethos Statement, by:
· Active membership of local church congregation.
An understanding of the faith aspects of the work of Christian charities, including the preparedness to pray with colleagues, where appropriate.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Individual Giving Assistant Manager
Full time, permanent contract with an option for some hybrid working.
We are Chester Zoo
We’re not just an amazing, award-winning visitor attraction that’s home to over 30,000 incredible animals within 128 acres of stunning gardens. We’re not just the UK’s most popular zoo. We’re an international wildlife charity that’s committed to the recovery of endangered species.
The Role – Individual Giving Assistant Manager
The Fundraising Department of Chester Zoo, a major wildlife charity, with a mission of Preventing Extinction works to secure income which contributes towards the delivery of our strategic development plan and ambitious conservation plan, helping to ensure nature can survive and thrive.
Reporting to the Fundraising & Philanthropy Lead and working with the wider Fundraising team, the Individual Giving Assistant Manager will lead on securing and managing small to medium donations from individuals. This includes our newly created Patron Scheme, multiple fundraising campaigns and all challenge events for the zoo (including Run for Nature).
We are looking for a proactive and conscientious individual who will take a data led approach to raise money in effective and creative ways, working with our Senior Marketing Manager and Senior Data and Insights Manager to identify patterns and drive donations through individual giving. They will also manage and drive revenue through onsite giving mechanisms including in-memory, naming opportunities and point of sale giving – all whilst helping to strengthen our supporter base and foster their long-term relationships with the zoo.
They will work across the organisation to support our team of conservationists and scientists at Chester Zoo to engage, train and support targets within our strategically important field, education and science led projects.
We’re looking for someone who can:
- Fundraising Strategy: Help to develop and implement new plans to continue to grow our Individual Giving income led by the Fundraising & Philanthropy Lead
- Prospect Development: Work with our Senior Marketing Manager and Senior Data and Insights Manager to identify patterns in giving using data from our CRM and drive donations through appeals and public campaigns across the organisation
- Donor Cultivation and Stewardship: Develop an annual programme of stewardship and contact opportunities
- Campaigns: Develop and deliver engaging campaigns across multiple channels (direct mail, digital, email, on-site) aiming to grow a sustainable donor base. Monitoring and reporting on campaign performance using data to optimise and drive continuous improvement and donor retention
- Onsite Giving: Maximise onsite giving opportunities including naming around animal habitats and our newly installed Celebration Tree, alongside site wide donation boxes, point of sale items, round-up giving and contactless. Working with the Fundraising Administrator to include coordinating collections, reviewing messaging, reporting and identifying areas for improvement
- Event Management: Work across the organisation to create engagement and stewardship opportunities through events and experiences as the role requires
- Donor Stewardship: Keep accurate records on the database to include all communications, donor plans, pledges, proposals, gifts and restrictions. Work with the Fundraising Administrator to maintain a regular and engaging program of communication with donors, keeping them informed on the impact their donation is having on conservation activities at Chester Zoo well as recognition.
- Reporting and Analysis: Track fundraising progress and report on KPI’s
What makes Chester Zoo a great place to work?
Well, where do we start? Here goes…
We’re a huge team of conservationists, scientists, educators, animal welfare experts, marketeers, visitor experience professionals, environmental policy influencers; the list goes on. Each and every one of us is on a mission to make Chester Zoo the best in the world, and our planet a better place.
As the UK’s biggest and best zoo, we have ambitious goals, exciting plans, and there’s always lots going on here. We’re an inclusive and diverse organisation, made up of over 600 permanent and 500 temporary team members, and we know how important it is to invest in our colleagues to help boost their career development. We have ambitious goals, and we want you to be with us for the long term on our exciting journey.
Our working environment could not be more different from a typical office – where else can you see critically endangered orangutans from your office window, or stroll among rare giraffes and tigers on your lunch break?
The Package
- Permanent Contract
- 40 hours per week
- Salary – £30,000 per annum
- Opportunity for some working, based at Chester Zoo a minimum of 3 days per week.
- 33 days annual leave (includes bank holidays) plus the option to buy or sell up to 5 days.
- Pension scheme with generous employer contributions up to 9%
- Healthcare plan and employee assistance programme.
- Staff pass so you can visit the zoo during your time off, plus multiple complimentary tickets for your friends and family.
- Cycle to work scheme.
- Discounted gym membership
- Discounts on cinema tickets, restaurants, high street shops and more via Perks
Our Requirements
- A demonstrable track-record in individual fundraising and/or high-level customer service
- Experience of using a database to manage and track donor gifts, relationships and pipeline
- The ability to create exciting and compelling fundraising campaigns across a range of different channels
- Skilled in managing and developing a portfolio of funders and meeting fundraising targets
- Experience in developing and building long-term donor relationships
- Confident communication skills, motivating supporters, as well as internal and external stakeholders and face-to-face contact with supporters
- Proven experience of delivering consistently high levels of supporter care
- Experience in curating and managing stewardship events
- Experience of prioritising and balancing a busy workload
- Experience of working closely with other fundraising streams
Although not essential, the following would be desirable:
- Strong working knowledge of Individual Giving, fundraising regulations and best practice
- Ability to recognise the needs of differing stakeholders
- Ability to manage varied tasks and workload
- Ability to work well independently and under pressure
- Highly organised with exceptional attention to detail
Shortlisting of applications and arrangement of interviews will take place while the advert is live, candidates are therefore encouraged to submit applications as soon as possible. We reserve the right to close the advert early.
The client requests no contact from agencies or media sales.
Are you a passionate legacy and in memory fundraiser who is inspired by the lasting impact of legacy and in-memory giving? Do you have experience in delivering supporter focused stewardship journeys, building and embedding propositions and testing digital recruitment channels and products in this space?
Asthma + Lung UK is the only charity in the UK fighting for everyone with a lung condition, aiming for a world where everyone can breathe with healthy lungs. We fund cutting-edge research, provide advice and support for the 12 million people who will get a lung condition during their lifetime. We also campaign for clean air and for better NHS diagnosis and treatment.
We’re entering the first year of a 3-year fundraising growth strategy with a strategic focus on these areas. As our Legacy + In Memory Manager you’ll be stepping into a new role and can shape and grow two of our most important income streams in the Supporter Giving + Legacies portfolio.
This role is perfect for a creative, data driven fundraiser who can lead the development and delivery of acquisition and retention programmes and collaborate across the organisation to embed legacy and in-memory giving into everything we do, from supporter touchpoints to wider organisational culture.
As well as a competitive salary, you’ll enjoy a range of benefits including 30 days annual leave (plus bank holidays), membership of a health cash plan, employee assistance programme, cycle-to-work scheme, interest-free annual season Travelcard loan and pension scheme. This is a fantastic opportunity to join an organisation committed to being the driving force behind the transformation of lung health.
Location: Hybrid working between the Aldgate, London office and home.
Salary: £43,000-£46,000 per annum
Contract: Permanent and Full-time (part time hours can be discussed)
Closing date: 11.59pm Monday 25 August 2025
Interviews: First interviews to be held via MS Teams, Monday 01 September 2025
Main purpose of post
As the Operations Assistant you will be supporting the Operations Manager in
delivering and maintaining effective operational function at the charity.
Including but not exclusively, Health & Safety, Premises, Facilities, Vehicle
Management, and IT Services.
This is an exciting opportunity for someone who is looking to develop their
knowledge of operations, risk management and policy writing with scope to
develop your skills whilst also contributing to a great cause.
Key Responsibilities
Operational Support
Act as the first point of contact for premises, facilities, IT and Estates
issues across all Weston Park Cancer Charity locations.
Assist the Operations Manager in maintaining a secure and organised
premises and facilities, which ensure colleagues, volunteers and visitors
are safe and experience a welcoming environment.
Support the Operations Manager in the successful delivery of the Annual
Operations plan.
Provide administrative support to the Operations Manager and take
minutes in operations-related working groups.
Support with updating operational policies and procedures.
Act as a Charity Data Protection Officer (DPO), alongside the Operations
Manager - following relevant training, to promote a strong GDPR culture.
Assist in the coordination of charity vehicle fleet maintenance schedules
and provide breakdown response support.
Assist in the control and coordination of the use of charity space and
assets, including liaising with contractors and Sheffield Teaching
Hospitals (STH) on relevant matters as required.
Act as a designated keyholder, responsible for the opening and closing
procedure.
Manage the operations shared email inbox.
Health & Safety
Serve as the first point of contact for all Health & Safety matters,
including incidents and accidents, ensuring accurate recording and
reporting.
Provide operational and administrative support on all Health & Safety
matters at our sites and external locations (including external events and
the Outreach Service, updating COSHH reports).
Assist in the procurement, delivery and recording of mandatory staff
training needs.
Help establish and maintain safe working practices and policies and
undertake basic risk assessments.
Workwear and equipment
Act as the first point of contact for workwear and equipment requests;
including being responsible for issuing and returning stock, regular stock
checks and ordering stock as required.
Tech Support
Serve as the first point of contact for general IT enquiries.
Consult with IT consultants to ensure adherence to processes.
Work with the Operations Manager to implement processes that
maintain the IT security score.
Assist in the onboarding and offboarding of employees, including
software licenses, logins, and induction training.
Serve as lead administrator for key operational software, such as Webex
phone system and Vatix Lone Worker App.
General Administrative Support & Development
Handle general enquiries from staff, patients, and volunteers efficiently.
Manage charity postal enquiries.
Assist the Operations Manager with the procurement of stationery and
consumables.
Assist the wider team with ad hoc work and undertake small projects
that support the charity's work. e.g. Events, Logistical and Tech Support.
Environmental Advocate
Work with the Operations Manager to promote environmental
awareness and encourage the charity adopts a green approach (e.g.,
recycling, energy use, carbon footprint).
Identify and implement actions to reduce environmental impacts, costs,
and/or increase income under the direction of the Operations Manager.
What you do
We are seeking a highly motivated individual who shares our values to join Weston
Park Cancer Charity’s busy charity team. Our Operations Assistant will play a vital
part in our team and help us to deliver our vision: a better life for those living with,
and beyond, cancer in our region. If you are interested in progressing your career
within an organisation which makes a real difference to the lives of thousands of
people, we’d love to hear from you.
About you:
You will be a forward thinking, team player with a ‘can do’ attitude & part of a
fast-paced charity team.
You will have excellent communication skills (both written and oral).
Able to manage your own workload and priorities to agreed deadlines.
Participate in and contribute to team meetings.
Co-operate and liaise with colleagues, working in a professional manner at all
times.
Act as an ambassador for Weston Park Cancer Charity, reflecting the
objectives and values, and to always work in the best interests of the charity.
Support and encourage harmonious internal and external working
relationships.
Make a positive contribution to volunteer involvement in delivering the
charity’s strategy and raising the profile of Weston Park Cancer Charity.
How to apply
Closing date: Sunday 14th September @11.59pm
Interview date: Wednesday 24th September
Application format: Please send a CV and covering letter demonstrating that you
have read the job description / person specification and how
you meet the essential and (where relevant) desirable criteria
for this role. This can include skills, training, membership of
professional bodies and experience. The covering letter will
form a key part of the recruitment process, and you should
demonstrate your suitability for the role in no more than two
pages.
Weston Park Cancer Charity is committed to promoting
equality of opportunity and values diversity of culture among
our staff. All applications are anonymised as part of the
selection process, so please do not forward any documents in
PDF format.
Job title: Immediate Support and Debrief Manager
Reports to: Head of Bereavement Services
Location: Flexible - Mainly home working with regular travel to areas of service delivery, and regular travel to 2wish Head Office in South Wales.
Objective:
2wish exists to provide support to anyone affected by the sudden and unexpected death of a child or young person aged 25 and under.
Aims:
- Ensure every Emergency Department and Critical Care unit has a suitable bereavement suite
- Ensure that bereavement boxes are available at each of these hospitals
- Ensure that immediate bereavement support is available for all affected by the sudden death of a child or young person
- Provide a professional counselling service and other therapies for those affected by the sudden death of a child or young person
- Provide support to individuals who witness the sudden death of a child or young person
- Provide support and training to professionals from any sector who may be affected by the sudden death of a child or young person
- To advocate and campaign on behalf of suddenly bereaved families
2wish Cymru and 2wish:
2wish has been established since 2012 and has since grown from strength to strength. During this time, we have worked tirelessly to embed our service and ensure that the offer of support is made at the point of death.
We offer an immediate, consistent, high-quality and compassionate service to all individuals affected by the sudden and unexpected death of a child or young person aged 25 and under. We work in partnership with professionals who refer into the charity on behalf of families, so they don’t have to trawl through the internet for an organisation who may, or may not, be able to support. We provide immediate, and ongoing, support and are here for as long as our families need us.
We were founded as a Welsh organisation providing immediate casework support, as well as ongoing aftercare services including counselling, alternative therapies, play therapy, support groups, support events and a respite cottage. In January 2024, we expanded into ‘phase one’ England, namely Cheshire, Shropshire, Herefordshire, Worcestershire, Gloucestershire and Somerset. And in July 2025 we expanded into ‘phase two’ England, namely Merseyside, Devon and Cornwall, Wiltshire, Dorset, Hampshire and the Isle of Wight.
Context of role:
The Immediate Support and Debrief Manager will lead the development, coordination, and delivery of our specialist immediate support service for families, professionals and individuals affected by sudden bereavement. You will be responsible for ensuring that our services are trauma-informed, responsive and delivered to a consistently high standard supporting the complex and individual needs of those who have experienced profound loss.
This role will oversee the existing immediate support service delivered across Wales and the expansion phases across England. You will manage a team of fifteen individuals who are a mixture of full and part time roles. This is a unique and hugely rewarding opportunity to make a significant impact in the lives of suddenly bereaved individuals across our communities.
You will work closely with the Children and Young People Service Manager and the Therapies Assessor and Service Manager to provide a holistic, joined up service to all who access our service.
Main duties:
- To manage the bereavement service including the operational delivery of immediate support and debriefs, ensuring the service is delivered consistently, responsively and to a high standard
- To oversee the database of 2wish Champions within hospitals and police forces across Wales and the two phases of England
- Lead upon, develop and maintain safeguarding practices and procedures in line with national guidelines and attend the bi-monthly internal Safeguarding Committee meetings.
- To oversee the delivery and develop training delivered to professional partners
- Oversee and manage a database of stakeholder contacts and families ensuring that Data Protection legislation and GDPR guidelines are implemented and adhered to
- To work closely with the Head of Bereavement Services to ensure delivery and growth of services
- Attend bereavement forums and other relevant meetings as required by, or in place of, the Head of Bereavement Services
- To be able to provide outstanding immediate emotional support and advice to families and those we support as required
Management:
- To lead, motivate and line manage the immediate support team responsible for delivering our immediate support and debrief service
- Manage a diverse team, organise regular team meetings and set realistic but challenging objectives to further the work of the charity
- To carry our monthly supervisions and bi-annual appraisals with the Immediate Support Coordinators
- To carry out monthly case reviews with the Immediate Support team
- To produce weekly, monthly and quarterly reports to evidence activity and impact
- To develop and oversee a training programme for the team including mandatory and varied subject matter
General:
- To be responsible for organising own work agenda, time management and administration
- To show respect and sensitivity for the cultural and religious beliefs of families
- To undertake learning opportunities and seek them out for the team
- To adhere to all company policies and procedures including Safeguarding, Confidentiality, Health and Safety and Lone Working; and to be proactive in implementing new safe working practices as appropriate
- To attend weekend and evening community events in support of the charity as necessary
- Participate as and when required in team meetings and one-to-one meetings, and undertake, as appropriate, courses/training/other developmental activities, which is relevant to the role
- Contribute on the social media platforms maintained by 2wish
It is the nature of the work that tasks and responsibilities are in may circumstances unpredictable and varied. All employees are therefore expected to work in a flexible way and tasks, which are not specifically covered in their job description may have to be undertaken.
You will be subject to performance review, which will incorporate a review of the above duties and performance over the period.
This role is subject to a DBS check.
Salary: Starting salary of £32,000 per annum, with the opportunity for an increase through the annual appraisal structure.
Contract type: Permanent
Hours: Normal office hours are 9am - 5pm, Monday to Friday, although alternative hours may be worked with line manager agreement. Work outside office hours may sometimes be necessary and will be compensated for by time off in lieu.
Annual leave: 28 days plus bank holidays. Annual leave steadily increases after five years of service. Annual leave and statutory holidays are calculated on a pro rata basis where applicable.
Pension: 2wish operate a contributory pension scheme. 2wish will auto-enrol you into the scheme in accordance with it's auto-enrolment obligations. Full details of the scheme will be provided to you once you are enrolled, including the minimum level of contributions that you will be required to make during your membership (current contributions - employer 3% and employee 5%).
Mileage: A fixed rate allowance is payable for agreed mileage undertaken on 2wish business in a private vehicle, over and above your usual journey to your workplace/s.
Location: Flexible - Mainly home working with regular travel to areas of service delivery, and regular travel to 2wish Head Office in South Wales.
Additional benefits for our employees:
- An 'Employee Assistance Programme,' including wellbeing support
- Free parking on 2wish premises
- Free branded 2wish clothing
- An extra annual leave day on your birthday
- Incremental increase in holiday entitlement based on length of service
- Paid sick leave
- Discounts for personal purchases on 2wish Merchandise
- Discounted tickets to UK 2wish events for staff and family
- Extra holiday entitlement when taking part in 2wish overseas events
- Company mobile phone for performance of duties
- Tools/equipment required for the performance of duties
- Reimbursement of work expenses
- Bright Exchange employee discounts
- Auto-enrolment into company contributory pension scheme after 3 months service
How to apply:
Please return a CV and covering letter, or a CV and two-minute video, by email.
Closing date: Friday 29 August 2025.
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as soon as possible. Only those shortlisted will be contacted for an interview. Interviews may take place prior to the advertised closing date.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
As Senior Grants Manager, Environment and Communities, you will identify, assess, and manage grants that contribute to these evolving areas of interest.
A particular focus of the role will be developing strategic grants and partnerships that contribute to Environmental Sustainability. This is a developing area of interest, supporting activity that restores the natural environment and enabling practices such as nature friendly farming and community growing. Current grantees include the Sustainable Food Trust, the Wildlife Trust, and local farmer clusters.
The Foundation has recently launched a ‘Green Fund’ pilot, supporting Buckinghamshire grantees to deliver progress in environmental sustainability. The role will lead on the delivery of this programme.
As well as developing relationships with external stakeholders you will also closely collaborate with colleagues, making connections between grants and activities at Waddesdon Manor. In particular, working closely with the Rothschild Foundation’s Sustainability and Conservation Department and the Education & Learning Department.
The role will also support the development and assessment of grants to the Rothschild Foundation’s Community Fund which is open to not for profit organisations in Buckinghamshire who support local communities, with a particular focus on disadvantage.
Key Responsibilities:
- Strategic development of our Environment programme, including current explorations in community growing, nature friendly farming and nature restoration.
- Leading on the delivery of a ‘Green Fund’ pilot, supporting grantees and funded activities. This will include working closely with the Evaluation and Impact Manager and Operations Manager to review the programme and make recommendations for future delivery to Grants Committee
- Maintaining an overview of the portfolio of ‘Environment’ grants, sharing learning and identifying connections across grantees
- Keeping up to date on sector development, identify funding gaps, and emerging opportunities.
- Identifying and supporting potential applicants, conducting visits, guiding proposal development, and ensuring due diligence standards are met
- Building and maintaining strong relationships with grantees, conducting six-monthly catch up conversations, visiting funded activity and acting as a ‘critical friend’
- Supporting the delivery of our Communities funding, including assessment of applications to the Community Fund and occasional Trustee related community grants
- Producing regular updates for Trustees, including project updates and data insights, and contribute to creative ways of sharing the impact of our funding
You will be a great fit if...
You are a highly motivated, dynamic, and experienced individual with experience in thinking and working strategically. You will also be used to taking the lead to develop new areas of work, and have experience working in environmental or conservation sectors with a strong understanding of nature-based solutions and ecological restoration.
You have a genuine commitment to tackling inequality and supporting under represented groups as well.
Please view our full job description for more details.
Our areas of interest are Arts and Culture and Regenerative Food and Farming, where we make a number of multi-year investments each year.




About Us
We are a world-class visitor attraction and leading science research centre. We use the Museum's unique collections and our unrivalled expertise to tackle the biggest challenges facing the world today. We care for more than 80 million objects spanning billions of years and welcome more than five million visitors annually and 16 million visits to our website.
Today the Museum is more relevant and influential than ever. By attracting people from a range of backgrounds to work for us, we can continue to look at the world with fresh eyes and find new ways of doing things.
We employ 1000 staff in a variety of roles, all united by our vision of a future where people and planet thrive. We need everyone to have the passion and drive to help us with our mission to create advocates for our planet and inspire millions to care about the natural world.
Diversity and inclusion matter to us.
Our vision is of a future where both people and the planet thrive. Diversity is one of our core values and we strive to build a workplace where everyone feels a sense of belonging. All new staff who join us learn about the importance of diversity and inclusion to the Museum and how to contribute to creating an inclusive environment.
We know we have more to do, but we are committed to ensuring that everyone who works at the Museum feels they can thrive and feel valued and respected.
About the role
We are looking for a dynamic and self-motivated fundraiser to join our successful team as we embark on a major capital campaign (NHM150) to raise £150m to transform our South Kensington site ahead of our 150th anniversary. Reporting to the Head of Philanthropy, this role will be responsible for personally securing high six- and seven-figure gift from Trusts and Foundations.
The Senior Philanthropy Manager will work closely with the Head of Philanthropy and the rest of the Philanthropy team, feeding into the overall strategy for the team. They will manage a portfolio of funder accounts which deliver long-term, high-value strategic partnerships as well as building new relationships.
The post will also manage a team of 3 – 2x Philanthropy Manager and 1 Philanthropy Executive.
The Philanthropy team has seen significant investment and there will be substantial opportunities for professional development within a world-leading cultural organisation.
About you
The role requires excellent fundraising skills, with experience in raising and managing high six- and seven-figure gifts. Candidates will need excellent communication and written experience to develop high quality applications, proposals and reports - ensuring the highest standard of cultivation and stewardship. Additionally, candidates will ensure they can work within the direct team, wider Development team and full organisation, while managing their own team to successfully achieve targets.
Thriving at the Museum: the way we work
We are proud to work at the Museum and have identified the qualities we all need to embody to reach our shared ambition. This sits alongside the Museum’s values and forms the framework for the way we work.
What we offer
- 27.5 days holiday plus 8 bank holidays (full time equivalent)
- Generous defined contribution Natural History Museum Pension Scheme (employer contribution 4 - 10%)
- Season ticket, bicycle and rental loan
- Life insurance
- Free admission to our exhibitions and many other paid exhibitions at museums, galleries and institutions across London and the UK.
- Staff discount at our Museum shops and cafes
- We offer a wide variety of training initiatives and opportunities to build skills. Investing in staff development is important to us, and we are ambitious about helping staff to grow and fulfil their potential.
- Affordable membership to the Civil Service Sports Council which offers a range of benefits including an extensive list of special offers and reduced entry fees at a selection of cinema chains, theme parks, theatres, retailers and supermarkets. It also provides entry to up to 300 English Heritage sites and other national treasures.
- Membership to our Sports and Social Association (for a small fee), which includes access to our in-house gym and clubs such as football, softball, table tennis and tennis and classes in Middle Eastern dance, yoga and Tai Chi
Hybrid working
We are working towards a vision where both people and planet thrive, and nothing gives a greater connection with this, than seeing first-hand, the visitors, scientific research and collections that all of our work is inspired by and working side by side with the teams delivering the visitor experience and events. We also recognise the benefits and flexibility that hybrid working brings. We operate a hybrid working model that requires regular, weekly attendance for this role, with the precise pattern of days on site and worked from home to be agreed with your manager.
How to apply
If this sounds like you, please apply on our careers portal.
Please note that as part of our commitment to anonymised shortlisting, panels do not view CVs during the recruitment process. If you choose to upload your CV, our system will automatically pull information from your CV into our application form. We advise you to double-check your application form data before submitting as the tool may interpret CVs differently.
Closing date: 7 September at 23:59
Interviews expected: w/c 22 September (First round interviews) and w/c 29 September (Second round interviews).
Please note that this role does not qualify for Museum sponsorship so the successful postholder will need to have a valid right to work in the UK at the point of offer.
The client requests no contact from agencies or media sales.
Shop Cover Manager - London
Job reference: REQ004442
Starting full-time salary £23,581.58 a year (£12.96 per hour). Role also includes an additional £1,750 allowance and £5,000 car allowance
Supporting Scope shops based in the London area
Permanent, 35 hours
Job description
Are you looking for a role with huge variety where no day is the same? Are you able to inspire a team of brilliant volunteers? Do you have retail experience and are looking for the next step in your career?
If you answered yes to these then we have the perfect opportunity for you.
The role
We are looking to appoint a Shop Cover Manager (known internally as Divisional Support Lead) supporting Scope shops in London area. These include: Acton, Basildon Bexleyheath, Camberwell, Camden, Clapham Junction, Dartford, Fulham, Ruislip, Surbiton, Tolworth, Walthamstow and Woolwich. It is therefore essential that you can travel within this geographical area.
This is an exciting role working closely with the fantastic shop teams to enable our shops to trade when there is absence and maintaining and improving the running of our shops day to day and enable us to maximise sales and profit.
Our retail roles are full of variety, and every day is different! From generating and processing stock to designing an eye-catching window display or recruiting and training our wonderful volunteer team you’ll find every day challenging but extremely rewarding. You will have relevant experience in retail but a great attitude and willingness to learn is just as important.
About you
As Divisional Support Lead, you’ll be passionate about retail and have a love of fashion with experience of running a shop, or you’ll be looking for a management role as the next step in your career and be comfortable working closely various shop teams.
To be successful in this role
· You’ll need a commercial, can-do attitude and always put the customer’s needs first.
· You’ll be a dedicated team player and be able to work with different retail shop teams and volunteers
· Possess a strong work ethic
· Have a great attention to detail and have a creative eye for displays.
· Be proficient in the use of Microsoft Office
Please make sure you explain in your application, with examples, how you can meet these important skills.
We ask you to show an appreciation of Scope’s values and our ambition of an equal future for disabled people.
About working in our shops
Our shops are the face of our retail brand, run by a dedicated, creative and passionate bunch of superstars. Focusing on sustainable fashion, engaging with local communities and leading our volunteers to deliver a great colleague and customer experience, we raise much needed funds to deliver Everyday Equality for disabled people and their families.
About working in our shops
Our shops are the face of our retail brand, run by a dedicated, creative and passionate bunch of superstars. Focusing on sustainable fashion, engaging with local communities and leading our volunteers to deliver a great colleague and customer experience, we raise much needed funds to deliver an Equal Future for disabled people and their families.
Shop hours
It’s important for you to know that Scope Charity Shops are open every day. So some weekend and Bank Holiday cover is needed. Our full time hours are 35 hours a week, working five days out of seven. Weekly hours for part-time vacancies are on a seven-day rota.
Our values - pioneering, courageous, connected, open, fair
By living our values and trusting each other, we empower our colleagues to make decisions. By giving our colleagues freedom and space to spark creativity for innovation, we can push boundaries, change mindsets and be empowered to change the game with grit and determination and a sense of urgency.
Disabled candidates
We are a disability equality charity. We encourage applications from disabled people and people with impairments, conditions, and access needs. We want to create a workforce that is a true reflection of the communities we serve.
Scope will interview all disabled candidates who meet the essential criteria for the post. This is part of our commitment as a Disability Confident Leader. Just let us know in your application that you are applying under the Offer an Interview Scheme. This was previously known as the Guaranteed Interview Scheme.
Some applicants might need adjustments during the application process. If you require adjustments through your journey with us, please email us via our website. You can find out more about interview adjustments on the Scope website.
Equality, Diversity and Inclusion
At the heart of everything we do at Scope is Equality, Diversity, and Inclusion.
We encourage people of colour and other underrepresented communities to apply and join Scope. We believe that this will bring new ideas and help us work better. We know that a variety of perspectives and viewpoints will greatly support the work we do and help us to reach all communities.
We want everyone to feel like they belong. We value each person as an individual. We will treat everyone with dignity and respect and we want to recognise all parts of a person's identity.
We are a disability equality charity. So, we will build a culture that is accessible and inclusive first. We will aim for the same high standards in all our work. We will listen, learn and keep improving.
You can find out more about our approach to Equality, Diversity and Inclusion on the Scope website.
Scope benefits
We believe hard work deserves reward and recognition. We offer a wide range of benefits including:
· 35 days annual leave
· flexible working (where we can)
· company pension
· excellent training and career development
· strong colleague networks across disability, LGBTQ+, race equality, carers, women and young colleagues
· Wellbeing incentives like a discounted gym membership, cycle to work scheme, and much more
One in four of us in the UK are disabled and we are a diverse, proud, and vibrant community. We’re here to create an equal future with all disabled people. We campaign to transform attitudes to disability, tackle injustice and inspire action. We are creating a powerful movement of disabled people, allies, organisations and businesses.
Together we will be unstoppable.
How to apply
Please visit our website via the link and apply online.
Please note that successful candidates will be subject to an enhanced DBS check.
We welcome all applications by 11:59pm GMT on Friday 29 August 2025.
HR Operations Manager - Maternity Cover
Location: WWT HQ in Slimbridge, Gloucestershire – Hybrid working available
Contract: Fixed Term for 8 months
Hours: Full Time. Compressed hours working a 9 day fortnight will be considered
Salary: £42,580 per annum, pro rata
About The Role
We are seeking an experienced HR Manager / HR Operations Manager to join our team on a fixed term basis from October 2025 to cover a period of maternity leave of 8 months which will include time with the current post holder for induction. It's an exciting time to join our team as we work through departmental change and transformation.
This role will lead the provision of a high quality, efficient and cost-effective HR Service for WWT (both in the UK and overseas) for employed staff and casual workers through a fantastic team of administrators and working with HR Business Partners.
As this role is on a fixed term basis, it will primarily focus on ensuring the delivery of administration for the employee lifecycle, systems administration and optimisation of payroll and recruitment products, statutory reporting and policy / procedure development. The successful candidate will possess a unique skill of ensuring compliance but also continuous improvement.
Experience of working with People XD (an Access product) and / or Eploy recruitment systems is advantageous.
About You
- Are you a HR professional who loves systems, people and purpose?
- Do you have a strong background in UK HR and / or HR Operations?
- Do you get a buzz from improving systems and processes, making them simpler, smoother and smarter - for both HR teams and our people?
- Do you enjoy turning complex data into clear insights that drive better decision making?
- Can you stay calm under pressure, juggle competing priorities and still keep your eye for detail?
- Are you a natural problem-solver who thinks both logically and creatively?
- And - importantly - do you want to use your skills to help improve our natural world?
If you've been nodding along, we'd love to hear from you.
You'll be supporting colleagues in the UK, Cambodia and Madagascar - though don't worry if you don't have international HR experience just yet. If you've got a solid grounding in UK employment law and payroll, we'll support you to learn what's needed for our international operations. And no, you won't be expected to travel outside of the UK during the contract.
We know we're asking a lot - especially for a fixed term role - and we also know that great candidates sometimes hesitate to apply unless they tick every box. If you're excited about this role and believe you can bring value to the team, we'd love to hear from you, even if your experience doesn't align with every listed criterion.
About Us
We’re WWT, and we’re on a mission to restore the super-powered ecosystems we call wetlands. There’s never been a more important moment for our work, and we’ve got some phenomenal people on the case.
Whether they’re taking a new visitor under their wing, or conducting ground-breaking research further afield, our team are second to none. And there’s nothing we love more than watching them soar.
Whatever you do here, you’ll be helping to restore wetlands and unlock their power. So, the only question left is, what role will you play?
Why you’ll love working at WWT
- Wake up every day knowing your work is helping to restore wetlands, and our world
- Be surrounded and inspired by our team of passionate, dedicated people
- 33 days annual leave (which goes up to 38 days after 5 years of service) – this includes bank holidays and you have flexibility to take those days whenever you want
- Free entry to all our wetland centres, including your family
- Free car parking and secure bike storage areas
- Colleague discount on shopping and memberships
- Cycle to work scheme
- Contributory pension scheme
- Life Assurance of three times your salary, for peace of mind for your loved ones
- Independent personal, workplace and financial advice from Care first
Closing Date: 14/09/2025
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
WWT is an equal opportunities employer and all applications will be considered solely on merit.
At WWT, we're committed to creating an inclusive, supportive workplace where diversity is celebrated and everyone can thrive as their full selves. We actively welcome applications from individuals under-represented in the environmental and charity sectors.
No agencies please.
Restore Wetlands and Unlock their Power





Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join Self Injury Support at a time of growth and transformation.
Self Injury Support is the UK’s leading charity supporting people affected by self-harm. We provide trauma-informed, non-judgemental support through helpline, text, email and webchat services. Our mission is to reduce isolation, improve understanding, and ensure that those affected by self-harm are met with compassion and connection — not stigma.
We are now looking for a Freelance Listening Services Assistant to support the delivery and expansion of our national services.
About the role
This role provides essential support to our Listening Services Coordinators and volunteer team, helping us to deliver high-quality, person-centred services. You will be involved in supervising volunteers, supporting service delivery, and contributing to service development at a time when we are expanding to meet growing need.
This is an exciting opportunity to make a meaningful impact while working flexibly, in a supportive and values-led team.
Key responsibilities
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Support volunteers: Assist in supervising and supporting a team of trained volunteers delivering helpline, text and email support
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Deliver services: Help coordinate high-quality, trauma-informed listening support to people across the UK
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Support growth: Contribute to service development, including new shifts and delivery models
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Maintain quality and safety: Uphold safeguarding, confidentiality, and data protection standards
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Use data to improve: Monitor performance and user feedback to help strengthen services
About you
We’re looking for someone who is:
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Experienced in working or volunteering on mental health, support, or listening services
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Confident supporting others in emotionally complex situations
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Skilled at communicating with empathy, professionalism and clarity
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Highly organised and reliable; able to work independently and as part of a team
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Committed to trauma-informed, inclusive and person-centred practice
What we offer
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A flexible, freelance role with a national charity leading in the self-harm sector
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The chance to shape the future of life-changing services
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A supportive and collaborative working culture
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Competitive hourly rate
Deadline: Interviews will be held on a rolling bases until we find a suitable candidate
The successful candidate for this role will undergo an Enhanced DBS Check. It’s important to note that past convictions won’t necessarily preclude candidates from working with Self Injury Support; and that suitability for the role will be assessed on a case-by-case basis.
The client requests no contact from agencies or media sales.
About SportsAid
At SportsAid we exist to encourage, enable and empower the next generation of athletes to achieve their ambitions in sport and life. For decades, we have been side by side with Britain’s greatest emerging sporting talent, from Mo Farah to Jessica Ennis-Hill to Ade Adepitan, Paula Radcliffe and so many others to give them vital support before they became Olympian and Paralympian stars.
Without our support, a lot of our most talented sporting prospects would drop out as the demands of pursuing their dreams are too often impossible barriers to overcome.
Role Overview
The Athlete Learning and Development Manager will design and coordinate a comprehensive learning and development programme for emerging athletes, their parents and caregivers, and alumni. This will be delivered both in person and online.
This is an exciting time for SportsAid as we expand the support we offer beyond financial assistance, building on the foundations already in place. As part of our evolving approach, we are strengthening the educational resources available to them, ensuring they have access to the guidance and tools they need to thrive both on and off the field.
The role focuses on identifying athlete-led needs, curating training and workshop programmes, and working with external trainers and providers to deliver impactful sessions that best support SportsAid’s beneficiaries.
A key aspect of the role is developing educational and training content for the new online community engagement platform we are developing. You will ensure content aligns with SportsAid’s objectives while meeting the priorities of partners funding dedicated hubs within the platform, which will provide training and development content in specific focus areas. You will also help adapt training sessions into engaging, shareable online resources to maximise participation and impact.
Additionally, you will play a crucial role in planning workshop programmes for key events such as SportsAid Live, ensuring sessions are engaging, relevant, and tailored to the needs of attendees.
This is a unique opportunity to shape SportsAid’s athlete development strategy, creating a collaborative, engaging, and needs-led programme that makes a lasting impact.
Key Responsibilities
Programme Development
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Develop and coordinate a holistic learning and development programme for athletes, parents, and caregivers, addressing key areas such as financial literacy, mental wellbeing, career readiness, and communication skills.
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Identify athlete-led needs and curate relevant educational training programmes, ensuring they align with the challenges faced by young athletes.
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Build and maintain relationships with external trainers and subject matter experts, ensuring content meets SportsAid’s high standards and is tailored to beneficiary needs.
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Work with trainers and providers to shape session content, ensuring clarity, relevance, and engagement for athletes and their support networks.
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Develop structured training strands with corporate partners that align with partnership agreements and engagement objectives.
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Devise workshop programmes for events such as SportsAid Live, ensuring sessions are interactive, impactful, and meet the needs of attendees.
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Oversee the development of digital training content to enhance learning and engagement for our online community.
Training Coordination and Resource Development
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Coordinate the delivery of training programmes by external trainers through in-person workshops and online webinars.
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Develop bite-sized digital resources from training materials to be used on our new online community engagement platform, ensuring accessibility and engagement.
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Ensure that training content aligns with corporate partnership agreements, such as the RBC initiative, and meets funder expectations for educational outcomes.
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Coordinate logistics for training sessions, including scheduling, facilitator briefings, and content alignment with SportsAid’s objectives.
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Ensure training materials and sessions are inclusive and tailored to diverse audiences.
Engagement and Feedback
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Engage with athletes, parents, and caregivers to gather feedback on training sessions and resources, ensuring the programme evolves to meet their needs.
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Monitor platform usage and session participation, identifying trends and opportunities for improvement.
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Foster an inclusive and collaborative learning environment that encourages peer-to-peer engagement and shared experiences.
Evaluation and Reporting
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Evaluate the impact of the training programme on athletes’ personal and professional development, using data to inform future improvements.
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Provide regular reports to senior leadership and funders, demonstrating the programme’s outcomes and alignment with organisational goals.
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Stay informed about trends in athlete education, learning delivery, and digital engagement to ensure SportsAid’s approach remains innovative and impactful.
Person Specification
Essential Skills and Experience
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Proven experience in developing and managing learning and development programmes, including working with external trainers or subject matter experts.
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Strong project management skills, with the ability to balance multiple priorities and deliver high-quality outcomes to deadlines.
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Excellent relationship-building and communication skills, with experience working across teams, organisations, or sports.
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Experience in curating and shaping educational/training content, ensuring it aligns with audience needs and engagement objectives.
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Experience developing digital learning resources and ensuring effective content delivery on online platforms.
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A commitment to creating needs-led, inclusive, and accessible training programmes for diverse audiences.
Desirable Skills and Experience
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Knowledge or experience in areas such as financial literacy, mental wellbeing, or life skills development.
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Familiarity with Mighty Networks or similar platforms for community engagement and learning delivery.
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Experience working within a charity, sports organisation, or educational setting, particularly supporting young people or athletes.
Hours of work: Part-time position, approx. 28 working hours a week (4 days per week), some evening and weekend work may be required from time to time, reasonable flexible work options are available.
Location: Hybrid working (with travel to SportsAid Head Office as required)
What We Offer
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The opportunity to lead a transformative programme that makes a lasting impact on the lives of young athletes and their families.
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A collaborative, supportive working environment where your ideas and contributions are valued.
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Professional development opportunities to enhance your skills and grow within the role.
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Salary: A salary package of £30,400 per annum is available for this role.
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Pension: SportsAid makes a contribution of 3%, and the employee makes a minimum contribution of 5%.
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Healthcare: Membership of the SportsAid private health insurance scheme is available for the employee with premiums paid by SportsAid.
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Cycle to Work Scheme: Available to all staff.
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Death in Service Benefit: Inclusion in company scheme.
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Season ticket loan: An interest free loan is available to all staff.
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Holidays: 25 days per year, plus bank holidays, increasing by 1 day for each year of service, up to 30 days.
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Flexible working: reasonable flexible and hybrid working options.
Please apply with your CV and one page on how you meet the essential criteria by 3rd September.
On receipt of your application, you will be sent a confidential equal opportunities form, which all applicants will be asked to complete.
Shortlisted applicants will be invited by 8th September to have a preliminary online conversation with the Head of Programmes.
Interviews will be held in person 22nd and 23rd September 2025
The client requests no contact from agencies or media sales.