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Closing in 5 days
British Heart Foundation, Multiple Locations (Hybrid)
£49,000 - £51,000 per year
Posted 2 days ago
SHINE - Spina bifida • Hydrocephalus • Information • Networking • Equality, Remote
£28,471 per year (FTE)
Seeking an experienced individual to deliver a high-quality service to and facilitate opportunities for our members living with NPH/dementia
Posted 1 week ago Apply Now
Closing in 6 days
Rothschild Foundation, Aylesbury (On-site)
£40,000 per year
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Stewardship, EC1Y, London (Hybrid)
£60,000 per year
Seeking an inspiring and strategic leader to head our Philanthropy Fund service.
Posted 3 days ago
Weston Park Cancer Charity, S10, Sheffield (Hybrid)
£24,570 per year
Posted 1 week ago
Closing in 3 days
Asthma + Lung UK, The White Chapel Building (On-site)
£43000.00-£46000.00 per year
Posted 2 weeks ago
Closing in 7 days
Scope, Multiple Locations (Hybrid)
£23,581.58 a year (£12.96 per hour). Role also includes an additional £1,750 allowance and £5,000 car allowance
Posted 1 week ago
SportsAid Trust, Multiple Locations (Hybrid)
£38,000 per annum (pro rata) - actual salary c.£30,400 for 4 days/week
Posted 1 week ago Apply Now
Page 5 of 16
London, Greater London (Hybrid)
£49,000 - £51,000 per year
Full-time
Permanent or contract (We have both a 12-month fixed term contract and perm oppurtunity )
Job description

Do you love turning research into real-world impact? Are you a hands-on researcher who thrives on delivering high-quality insight that drives decisions?

If so, you could be the Research and Insight Manager we’re looking for.

About the role

As Research and Insight Manager, you’ll play a key role in championing the voice of our customers, making sure their needs, views and expectations are fully understood and placed at the heart of everything we do at British Heart Foundation (BHF).

You’ll work closely with teams across the organisation, including brand and marketing, fundraising, retail and medical, acting as their research insight partner. You’ll help shape insight plans, lead research projects, and deliver findings that directly inform strategic and operational decisions.

In this role, you’ll be responsible for:

  • Partnering with colleagues to convert complex and diverse business needs into focused insight plans, aligning the right research mix to products, audiences and priorities
  • Managing research projects from start to finish,  ensuring they’re delivered on time, within budget and to a high standard
  • Making insights accessible, engaging and actionable for colleagues across BHF
  • Influencing decision-making by embedding customer insight into everyday thinking
  • Identifying opportunities to improve research processes and ways of working

You’ll be part of our Customer Insight and Analysis team, a collaborative group of researchers and analysts. Together, we ensure BHF’s strategy is driven by high-quality, timely intelligence, and that colleagues across the organisation have access to the insight they need to grow, innovate and improve our products and services.

Working arrangements

We are recruiting two Research and Insight Managers; one on permanent basis and one as 12-month Fixed Term Contract. 

This is a hybrid role, where your work will be split between your home and at least one day per week, on average, in our London Office. This may vary from time to time, so you’ll need to work in a flexible way to unlock your best work for our cause.

About you

You’ll bring solid experience from a dedicated market or social research role, whether client-side or agency,  with a strong track record of using a broad range of qualitative, quantitative and secondary research methods such as surveys, focus groups and interviews. You’ve led a wide variety of projects, including brand tracking, customer satisfaction, creative testing and proposition development, and you’re confident working across different business areas to meet a range of organisational needs.

You’re comfortable managing research from start to finish – from writing briefs and designing surveys or discussion guides, to overseeing fieldwork, conducting analysis and presenting findings. You’ve worked closely with external research agencies, managing procurement and delivery, and you know how to translate complex methodologies and data into clear, actionable insights that resonate with colleagues at all levels, including those without a research background.

You’ll bring:

  • Expertise in selecting and tailoring research methods to varied business questions
  • A deep understanding of ethical research practices, GDPR, and inclusive research approaches
  • Strong questionnaire design skills and experience using survey software
  • Excellent communication and consultancy skills, with the ability to influence and advise stakeholders at all levels
  • Proven ability to manage multiple projects simultaneously, prioritising effectively and delivering to a high standard
  • ​A proactive mindset, always looking for ways to improve processes and working practices

Experience in a health-related field, managing customer research communities or panels, and line management would be a bonus but it’s not essential.

Why join us?

Our people are at the heart of everything we do. By funding research across six decades, we’ve helped keep millions of hearts beating and millions of families together. We’re investing in ground-breaking research that will get us closer than ever to a world where everyone has a healthier heart for longer. 

We value and respect every individual’s unique contribution, celebrate diversity, and make inclusion part of what we do every day. 
 
Our Equality, Diversity and Inclusion (EDI) Strategy, Igniting Change, along with our internal EDI group, Kaleidoscope, and a growing number of employee network groups (our Affinity Groups), help us create an environment where all our colleagues and volunteers can succeed. 

Benefits

We offer our staff generous benefits, such as: 

  • 30 days annual leave plus bank holidays. 
  •  Private medical insurance, dental health cover, and money towards gym membership.
  • Pension scheme with employer contribution up to 10%.
  • Full pay for 12 weeks for family leave including maternity, paternity and adoption leave.
  • Life assurance.
  • Extra paid leave of up to 10 days to support colleagues who may need more time off work to look after themselves or others close to them. 

Need more help balancing your work and home life? Talk to us about what flexibility is available at the application or interview stage.

Interview process


We are planning a two stage interview process, the first-stage interview will take place virtually via Microsoft Teams and are planned for w/c 1 September 2025.

Second-stage interviews are planned to be held at our London office (NW1 7AW) during the w/c 16th September 2025.
 

Posted by
British Heart Foundation View profile Organisation type Registered Charity Company size More than 1000

Our vision is a world free from the fear of heart and circulatory diseases.

British Heart Foundation logo Play
Posted on: 20 August 2025
Closing date: 27 August 2025 at 17:40
Tags: Project Management, Data Analysis, Data Science, Insights, Qualitative, Quantitative