Mental Health Advisor Jobs

LOCATION: Across Citizens Advice Hammersmith & Fulham sites with the potential for some hybrid working following completion of successful probationary period.

Citizens Advice Hammersmith and Fulham is recruiting for Advice Services Managers, who will be responsible for the supervision, quality and monitoring performance of the advice and information team. This busy and varied role will rely on your ability to mutli-task and bring out the best in paid and volunteer staff, to ensure the highest quality of advice across our many and varied projects. Working as part of a team with other Advice Services Managers, you will also be responsible for all aspects of risk relating to advice delivery, complaints handling, safeguarding and GDPR.

It is essential that you have the required management skills and a good understanding of the main advice enquiry areas including welfare benefits, housing, debt, and employment as well as a combination of the following attributes:

• Excellent and effective communicator
• Experience in managing and developing staff and volunteers
• Ability to manage multiple tasks and assess priority order
• Ability to research, analyse and interpret complex information
• Experience of working with colleagues to maintain a positive working and learning environment, ensuring equality and diversity principles are upheld 

If you are an experienced Generalist Advisers, and don’t have all the skills required, please consider applying as we are willing to consider appointing the right candidate as a training and development role.

What we can offer you:

We value our people and can offer a supportive culture within a high performing and award winning organisation. 86% of our workforce recommend us as a place to work. We are committed to being an inclusive employer and workplace to represent the diverse communities we service. We are committed to increasing our diversity and whatever your background, we welcome your application. We offer an attractive remuneration package with excellent terms including:

• Generous holiday entitlement starting at 25 days per year (in addition to bankholidays) and rising to 30 days with long service
• Learning, development and personal growth opportunities
• Mental health and Well-being support helpline

We will interview on a rolling basis. We reserve the right to close the applications earlier if suitable candidates are found so encourage early applications.

Closing Date: Thursday 16th May 2024

The Survivors Trust is a UK-wide membership organisation for specialist voluntary sector rape and sexual abuse support services.   Our vision is for a society where services for survivors are trauma-informed and accessible according to need.  Survivors and their partners, parents, families and supporters have a right to support and justice can access the right service for them at the right time, free of charge, and according to need.

We have over 120 member organisations in the UK and Ireland providing counselling, emotional support and advocacy for women, men, young people and children who have been affected by rape or sexual abuse/exploitation at any time in their lives.

We support our member agencies by providing a wide range of infrastructure support including regional meetings, networking events, specialist forums and workshops and representing our member agencies in national meetings.  We provide accredited training for Independent Sexual Violence Advisors and bespoke training and workshops for professionals and organisations.  We run a national helpline for anyone who has been affected by sexual violence in any way.

We’re looking for a Fundraising Officer to join our small and friendly team at our head office in Rugby, working with our Income Generation Manager to ensure our income meets the increasing demands for our services.

You will lead on developing and supporting trust, grant, commissioned and community fundraising activities, including researching fundraising opportunities and writing grant applications, working in collaboration with the Income Generation Manager.  Supporting our amazing community fundraisers is an important element of the role, providing fundraising newsletters, updates and maintaining our fundraising webpages.

You will ideally have previous experience of working in the voluntary sector and experience of developing funding applications and building relationships with donors and fundraisers, but please don’t be put off applying if you don’t meet all these requirements.  The right candidate will have the ability to communicate effectively in a friendly and professional manner, with excellent IT skills. 

You will be required to undergo DBS clearance to work at The Survivors Trust.

Full-time - 35 hours per week, flexible working hours

Annual leave and benefits:

· 28 days leave, not including bank holidays

· Pension scheme with employer contributions of 6%

· 24/7 Employee Assistance Programme

· In-house training provided

Closing date: 13th May 2024

First interview date: 24th May 2024

Could you provide compassionate guidance and advice as part of an expert team based in East Riding?
Are you passionate about making a positive difference in the lives of people affected by dementia? 
Do you want a rewarding and challenging career where every day is different? 

Yes? Well, we would love to hear from you! 

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible

About the role

Salary: £23,933 - £25,873 + home working allowance £312 per annum (pro rata for 26 hours)
Hours: 26 per week
Location: Community based in East Yorkshire with elements of homeworking
Contract type: Fixed Term to 30 September 2024

Alzheimer’s Society have an exciting opportunity to join our talented team as a Dementia Adviser in the East Yorkshire area. We are working hard to improve diagnosis rates for dementia and this exciting role involves organising and attending ‘Brain Health Pop Ups’ around the whole East Riding to support people worried about their own brain health. Giving advice about how to approach their GP to gain a diagnosis and supporting people in a relaxed and supportive environment (usually libraries, leisure centres and garden centres). Working closely with the East Riding team and signposting for referrals is a key part of the role also.

You will;

- Assist people with dementia and their carers in identifying their needs, providing information and guidance to help maintain their independence, improving their sense of well-being, and putting them in more control of their lives.
- Build relationships with a range of local contacts, networking with health and care professionals, and providing dementia support. 
- Develop networks and pathways with partner organisations who work in the field of dementia, ensuring seamless and consistent support and empowering individuals affected by dementia to make informed choices.
- Provide support face-to-face, by telephone and online and keeping detailed and confidential 

About you

We are looking for someone who is enthusiastic, supportive, shows empathy and is a good listener. You will be meeting people all over the East Riding who are a little anxious about their own brain health or just curious about what options they have.  

You will;

- Be empathetic and non-judgmental in your approach with a commitment to equal opportunity.
- It is desirable that you have knowledge and experience of Adult and Children Safeguarding, Information Governance policies and procedures and statutory laws such as the Mental Capacity Act
- Have good communication skills to meet the diverse needs of our community and represent their needs to statutory and other voluntary agencies.
- Have a sound knowledge of IT systems to record data, write reports and communicate by email. 
- Understand client confidentiality and how this is applied when representing client needs.
- Preferably had some experience of working with a wide variety of relevant agencies. 
- Have the ability and means able to travel independently around East Yorkshire.  

Closing date: 9th May 2024

About Alzheimer's Society

At Alzheimer's Society, we believe passionately that life doesn't end when dementia begins. We are here for anyone affected by dementia, and we do everything we can to keep people with dementia connected to their lives and the people who matter most.

Everything we do is shaped by people affected by dementia. Their knowledge and experience are critical to bringing about real-world solutions. From choosing the most promising research through to telling their stories to raise awareness; they are the heart of this organisation.

Our Values

We are Determined to make a difference when and where it matters most, by being passionate, focussed and making a lasting impact for people affected by dementia.
Every one of us is a Trusted expert, listening, learning and using evidence and experience. We are Better together by being open, combining our strengths, helping us to achieve more together. We are Compassionate, we are kind and honest, and we don’t shy away from challenges.

Through our values we will make the greatest difference for people affected by dementia.

Equal Opportunities

We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society.

We are committed to building a diverse organisation that represents the communities we serve and ensuring inclusion in everything we do. During your recruitment process we want to make sure that you bring your whole self and be at your best.

Location: The post holder will have a normal place of work in Hampton Hill, London Borough of Richmond upon Thames and will be required to travel throughout the borough to support our other offices and outreach venues.

Hours: This role is for 28 – 35 hours per week depending on ability to carry out IT management alongside other duties. We are open to part-time, job-share, and/or flexible working requests. Normal working hours 9.00 – 17.00 excluding lunch break. Some evening attendance is required at governance meetings – time off in lieu will be offered.

Background

Citizens Advice Richmond (CAR) is a thriving advice organisation that is part of the national Citizens Advice network. We provide information, advice and casework support to around 5,000 people a year. Our services are delivered by a team of around 17 paid staff and 75 volunteers. We have a typical annual turnover of £700,000 and in addition to our core advice service, funded by Richmond Council, we have a range of projects funded by other charities. 

This is a unique and crucial position in our charity – it is not client-facing but is essential to the running of the organisation. We need someone motivated by our aims and dedicated to ensuring the smooth and efficient running of our ‘back-office’ functions. 

It is your approach that is most important – you must be flexible, approachable and able to deliver on commitments. For this role, you must have experience in a similar role.

Role purpose

The post-holder will lead on premises, facilities, IT and personnel and administration systems to support the effective delivery of CAR services to clients and management of the organisation.

Reporting to the CEO and responsible for the management of administration volunteers, the post holder will lead on maintaining our office systems and processes.

We are a friendly and diverse office. We support clients across our community, and aim to reach the most vulnerable and excluded in our community.

Closing date for applications:Rolling – if we fill the role we will withdraw the advert

We're looking for two kind, compassionate and resilient Independent Domestic Violence Advisers to join our Homelessness service in London.

£31,000.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.

Want to feel valued? You'll feel at home here.

Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

The role of an IDVA is to address the safety of victims and survivors at high risk of harm at point of referral into the refuge.

IDVAs work with their customers within the refuge from the point of crisis by safety planning and risk assessing using the DASH to ascertain the level of risk to the victim.

The post holder will be required to work alongside refuge staff to support customers with complex needs who have been referred into the refuge.

The post is restricted to females only due to the nature of the role. The occupational Requirement under Schedule 9 (Part 1) of the Equality Act 2010 applies.

You will be part of a rota and some evening and weekend work may be required.

This role is a Fixed Term Contract, lasting nine months.

This role requires a valid Right to Work for the UK as Look Ahead are not a sponsoring organisation.

What you'll do:

KEY RESPONSIBILITIES: Look Ahead IDVAs have the personal qualities required to manage customer expectations alongside the responsibilities of their role. Day to day IDVA activities include:

* Manage customer referrals, completing Dash Risk Assessments and obtaining and maintaining all relevant paperwork
* Building supportive, trusting relationships with customers and creating a positive atmosphere.
* Oversee On Track implementation from an operational perspective during the initial upload of cases to ensure that any issues are highlighted to management.
* Regular attendance at Marac and oversight of all Marac referrals.
* Conducting regular Casework Management sessions with each member of the refuge team in order to oversee and close cases in a timely manner. .
* Support Customers to obtain Non Molestation Orders where needed and any other civil remedies available to them.
* Working proactively with other members of the team to handle the service caseload and administrative responsibilities
* Attending all court and Case Management hearings with or as a representative for customers.
* Supporting customers to set personalised goals in the form of a Safety and Support Plan.
* Assisting in the recording and reporting of customer incidents.
* Safety planning with customers.
* Developing productive relationships with partner organisations to improve service outcomes.
* Adhering to lone working protocols and maintaining high levels of awareness in relation to the health and safety of yourself and colleagues.

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:

* Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
* Exudes a warm friendly presence and open behaviour
* Prefers working as part of a group or team
* Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
* Has a practical and logical mind and is naturally well organised
* Thrives on change and enjoys dynamic diverse environments
* Is confident with high levels of self-esteem
* Is respectful, articulate and sensitive in style of communication
* Is motivated towards excellence and improvement of personal performance with a can do attitude
* Ability to cope positively with challenging and diverse behaviour

What you'll bring:

Essential:

* IDVA Qualification essential

About us:

Look Ahead is a dynamic, leading, not-for-profit care and support provider in London and the South East. As an organisation we deliver over 110 services, providing support to around 7000 customers each year. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Please see our website for full job description.

Philanthropy Lead

£50,311 - £55,650pa

City of London and we are a hybrid working organisation

This role is offered on a hybrid contract giving you the opportunity to also work from home three days a week.

Purpose of job:

As our Philanthropy Lead, you will develop and implement a visionary strategy targeted at captivating the attention of ultra-high net worth and high net worth individuals, including a new generation of donors. Collaborating with colleagues from across the organisation, you will sculpt compelling funding propositions, and secure gifts spanning figures in the six and seven digits. Your contribution will be pivotal in transforming lives and helping us achieve our goal of a Just World Free From Poverty.

Key responsibilities:

· To develop, deliver and monitor Comic Relief’s strategy for engagement of ultra-high net worth and high net worth individuals in line with our mission 

· To work closely with Talent to identify artists and their ecosystems who have the capacity and propensity to give financially and leverage support through networks

· To develop a robust prospect pipeline, effectively cultivate prospects and manage and steward relationships with existing donors

· To deliver and/or support with engagement events for prospects and donors, working with the Life Presidents, Trustees and other teams at Comic Relief as needed

· To work closely with the Funding Team to create  compelling propositions for high net worth individuals

· To represent Comic Relief in relevant philanthropic circles, specifically targeting next generation donors, wealth advisers, intermediaries and talent ecosystems

· To be results oriented while creatively develop new ways of reaching and communicating with our target audience of philanthropists, driving income against an agreed target and documenting learning to seek constant improvement 

· Drive accountability for annual revenue generation exceeding £1 million, with a focus on consistent year-over-year growth, targeting a minimum of £1 million for 2024/2025 and surpassing existing income levels of £800k+

Person specification

Essential criteria

· Solid experience of developing and delivering a philanthropy strategy which contributes to the organisations overall strategic aims on income and relationships.

· Solid experience of securing 5 and 6 figure gifts from philanthropists and/or family foundations

· Solid experience of high-level relationship management and support which enables senior stakeholder to grow income and networks

· Exceptional communication, networking, influencing, negotiating and persuading skills.

· Strategic Thinker – able to evaluate decisions in the short, medium and long term.

· Building and sustaining effective working relationships both internally and externally.

Desirable criteria 

· Experience of securing 7 figure gifts and working with leading philanthropist

· Strong sector knowledge and a familiarity with the charitable/funding sector 

· Experience with innovative outreach and creativity in developing new methods to reach and engage target audiences of philanthropists, along with a knack for driving income growth and leveraging insights for continuous improvement.

Perks and benefits:

· Flexible working hours

· Work from home option

· Wellness programs

· Employee Assistance Programme

· Enhanced maternity and paternity leave

· Paid emergency leave

· Sabbatical Opportunities

· Professional development

· Mentoring/coaching

· Paid volunteer days

· Payroll giving

· Team social events

· Extracurricular clubs

· Cycle to work scheme

· Free fruit

To apply please visit our website via the link and apply online.

Don’t meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single qualification. At Comic Relief we are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

Why work at Comic Relief

There are lots of good reasons to join us at Comic Relief. You can read more about our employee benefits, such as our commitment to flexible and hybrid working. We ask staff to come to the office twice a week, normally on agreed team days, so that we can do all those things that are difficult to do online. Our office is based in Whitechapel, London,

There are lots of opportunities to develop your skills and experience at Comic Relief, including opportunities to become a Mental Health First Aider or to participate in our Employee Network Groups that focus on making Comic Relief a more inclusive place to work.

Equal opportunity

We recognise diversity and inclusion are a source of strength in achieving our mission. We therefore welcome everyone, trusting what makes us different brings creativity, styles and experiences to help us collectively do our best work. That’s regardless of your gender, race, age, disability, religion, sexual orientation, and cultural identity. We especially welcome those from under-represented groups in modern grant-making and fundraising. We are on a journey, but if you join our team you will be part of a community that is committed to creating a diverse and inclusive environment where we want you to: Be valued for being yourself Do your best work, and be supported to break down barriers so you can succeed Be heard, respected, and treated as an equal, whatever your level, experience or background Be part of a team that is committed to making this happen – with our colleagues, partners, and contributors.

If you’re passionate about building partnerships which transform lives, we want to hear from you. Every year, thousands of people receive life-changing support from Back Up – and with your help, we can do even more

As Corporate Partnerships Manager you’ll be responsible, for driving and developing the Corporate Fundraising Strategy. With support from our trustees, the fundraising board and committees, your focus will be on identifying and securing long-term, strategic partnerships with a variety of organisations as well as building on and maintaining those already in place. 

We pride ourselves in the strength of our partnerships and the impact they have – and are looking for someone who feels just the same as we do. Sound like you? Get in touch!

We have a proven track record in service delivery and a well-established donor base of longstanding relationships. With current pressures on health services, the need for our services is greater than ever and we must explore new ways of working in partnership to ensure we deliver. What sets us apart as a charity is our user-led philosophy, and our fun and inclusive culture. We value diversity and prioritise work-life balance and the wellbeing of our staff and volunteers. We focus on staff development, empowerment, and recognition.

 

Key stakeholders:

Trustees, fundraising boards and committees, corporate foundations, supporters, major donors, friends, and families of people with spinal cord injury, Back Up staff, volunteers, and trustees.

About you

 Do you want to use your skills to make a real difference to the myeloma community?

We’re looking for a talented and enthusiastic Scientific Knowledge and Communications Officer who has a passion for delivering high quality scientific information to a range of different audiences.  You’ll have excellent written and verbal communication skills with the ability to make complex information engaging and accessible.  You’ll require strong organisational skills and the ability to prioritise and manage your workload to meet strict deadlines. 

About the role

This is an exciting time to join Myeloma UK as we launch our new five year strategy. 

The post holder will be responsible for developing evidence led scientific communications that help engage new audiences as we aim to reach new people as part of our strategic goals.  You will use your science communication expertise to bring our research and scientific information to life for a variety of audiences from people affected by myeloma to health care professionals as well as scientists and researchers.

You will support other teams across Myeloma UK by helping to develop engaging evidence led impactful communications that can be used for appeals, case for support and other activities.  You’ll also work with our research and health care professional community to engage and involve them in our communications activities.

About us

 Myeloma UK is the only organisation in the UK dealing exclusively with the blood cancer myeloma and related conditions. We are committed to bringing together the best and brightest people to help us ensure that every patient has an empowered present and a hopeful future.

 Our ultimate goal is to find a cure and make myeloma history. Until then, our mission is to help every patient live well with myeloma for as long as possible. We are committed to diagnosing myeloma earlier, discovering and sharing knowledge, transforming the patient experience and influencing positive change in care.

Our culture

 Wellbeing and staff engagement are at the heart of our culture.

We offer flexible working and flexitime to allow you to find the right working pattern for you. We have a Staff Engagement Group who work with us to ensure staff are happy and who help us review and update our benefits. We offer an employee assistance program and our Wellbeing Leads are there always here to support our staff.

How to apply

 If you think you would be a great fit for this role, get in touch and tell us more about yourself by sending us the following :

1. A cover letter telling us more about you and what you think makes you a good fit for this role

2. A CV that sets out your career history, with key responsibilities and achievements

Applications close on 20 May 2024 and interviews will be held w/c 27 May 2024. You may be asked to do a task prior to your interview.

Myeloma UK is an equal opportunities employer and always welcomes applications from suitably qualified and eligible candidates regardless of:

· sex,

· race,

· disability,

· age,

· sexual orientation,

· gender reassignment,

· religion or belief, marital status, or pregnancy and maternity.

Please note, you will be asked to provide evidence of your eligibility to work in the UK prior to interview selection.

This role is an opportunity for a Paralegal to join a large in-house legal team and work on a broad range of matters. It will specifically involve supporting the Agreements, Information and Disputes (AID) team within legal services, consisting of five lawyers.

The successful candidate will be required to work across areas of law including but not limited to information law, contracts, intellectual property, procurement, subsidy and state aid, insolvency, recoveries and public law. In addition to providing research, drafting and general support to the Fund’s lawyers, it is expected that the Paralegal will handle matters under supervision and use legal knowledge to improve the Fund’s internal processes and precedents.

The bulk of the Paralegal’s workload will consist of legal support work however the candidate will also be expected to perform some administrative tasks and cover for the team’s administrative officer when required.

Experience working in a fast paced in-house or private practice environment would be ideal with legal research and IT literacy an advantage. Knowledge of insolvency and debt recovery would be desirable.

Interview Date: Week commencing 13th May

Location: The role can be based at any of our UK offices, these are Belfast, Birmingham, Cardiff, Exeter, Glasgow, Leeds, London, Newcastle and Newtown. The role does not include any line management responsibilities. We have a hybrid approach to working - work pattern and location will be agreed with the successful candidate.

On application, please align your supporting statement to the criteria below

Essential criteria

• Strong academic background with a law degree or undergraduate degree and law conversion qualification;
• Experience working within a Legal office environment
• Knowledge of and/or interest in gaining experience in an arms length public body;
• Good communication and organisational skills to work effectively with a broad range of people.

Desirable criteria

• Understanding and application of public and/or charity law;
• Experience with insolvency and debt recovery;
• Legal experience as a paralegal/advisor;
• Proficient with computer systems including Outlook, Microsoft Teams and online file management databases.

Equity, Diversity and Inclusion  

Communities in the UK come in all shapes and sizes. National Lottery funding is for everyone – therefore, we are committed to equity, diversity and inclusion and we work hard to ensure our funding reaches where it is needed.  

We also believe our people should represent the communities, organisations and individuals we work with. That’s why The National Lottery Community Fund is committed to being an inclusive employer and a great place to work. We recognise and celebrate the fact that our people come from diverse backgrounds. We positively welcome applications from people from ethnic minority backgrounds, people with disabilities or longstanding health conditions, people who are LGBTQ+, and people from different socio-economic and educational backgrounds, as well as people of all ages. 

As a Disability Confident Employer, we take a proactive approach in making reasonable adjustments, if needed, throughout the recruitment process and during employment. (This can be related to a physical and mental health condition.) 

We are looking for a People Policy & Engagement Partner to join the National Theatre People Team.

The purpose of the role

The People Team provide advice, guidance and support to all National Theatre staff, line managers and senior leaders on people policies; terms and conditions of employment; recruitment and selection; performance management; staff engagement; diversity and inclusion; trade union and employee relations; discipline, grievance, and capability processes; and training and career development. We pride ourselves on providing a customer-focused, flexible, and agile service and aim to support and facilitate an open and inclusive culture where all staff can thrive.

The successful applicant for this role will lead on the development and review of employment policies, undertaking benchmarking and researching best practice to ensure the NT has a full range of accessible and inclusive policies. They will analyse and interpret business intelligence and workforce data to inform policy development and decision making whilst working with colleagues to develop guidance and training for managers and act as the department’s central advisory expertise. They will also lead on work related to the NT’s pay framework and policy and manage engagement surveys, developing routine reporting and analysis.

The successful candidate will have the following: 

• Experience across a range of People functions that demonstrates an ability to work autonomously across a range of functions, including generalist, policy development, reward and interpreting terms and conditions.
• Experience of analysing and presenting information both written and verbally in informal and formal settings.
• Experience of working with information, databases and ability to interrogate and analyse data.
• Experience of working in a flexible and pragmatic way to problem-solving. Able to seek and exploit opportunities to advance objectives.
• Proven ability to communicate effectively orally, digitally and in writing adapting the message for a diverse audience in an inclusive and accessible way.
• Experience of managing multiple stakeholders, with the ability to build strong collaborative working relationships.

If that sounds like you, this may be the role for you!

Download the Job Description here.

Working with us will give you...

• Complimentary staff tickets for shows, subject to availability and policy.

• Discounts in the NT’s bars, cafes, restaurants, and bookshop, as well as in local businesses (from Wagamama to local childcare providers & gyms on and around the South Bank)

• Access to interest-free season ticket loan and Cyclescheme partnership

• Pension schemes with Legal & General and NEST

• Sabbatical option, subject to agreement and policy

• Generous sick pay

• Family-friendly employer with supporting policies

• Hybrid and flexible working, subject to agreement and policy

• Training and Development Programme via e-learning platform, and specialist in-person training relating to role.

• On-site Occupational Health and welfare support

• Free-to-access Employee Assistance Programme, enabling counselling and mental wellbeing support, financial and legal advice, and advice on caring responsibilities.

• On-site staff canteen and bar

• Staff networks including Amplified: The Ethnically Diverse Network; Disability Staff Network; LGBTQ+ Network; Parents and Parents & Carers Network

• The NT is also a member of Parents and Carers in the Performing Arts (PiPA)

Please note 

The closing date for the receipt of a completed application is Tuesday 7th May  2024 at 12 noon.

We support and encourage people from a variety of backgrounds, experiences and skill sets to join us and help shape what we do. As users of the disability confident scheme, we guarantee to interview disabled applicants who meet the essential criteria for our vacancies.

People Department 2024

Royal Museums Greenwich is a collection of diverse historical sites. The sites are the National Maritime Museum, Cutty Sark, the Royal Observatory, and the Queen’s House. Each of these sites has a unique identity and a common purpose to serve our communities, through sharing our collections and expertise. We are a place to explore the sea, space, art and history, and our strategy ‘Charting Our Course’ puts people at the core of its success.

The People and Culture team at Royal Museums Greenwich acts as a catalyst for positive change, managing human resources, promoting inclusivity, and ensuring the wellbeing of our staff is at the forefront of our work. Through accessible recruitment practices, training and wellbeing programmes, and collaborative outreach endeavors, the team ensures staff at Royal Museums Greenwich are empowered to inspire, educate, and connect with a wide range of audiences.

Working in the People and Culture team and reporting to the Head of People and Culture, the Senior People Partner will be responsible for leading and managing a team, within the remit of employee relations, that delivers a high quality, inclusive, problem-solving, and people-focussed HR service to all levels of management and staff. The Senior People Partner’s role is to manage, supervise and support employee relations, employee wellbeing, and diversity and inclusion initiatives, overseeing the employee life cycle. They will also advise and coach the Talent Acquisition and Volunteer team on volunteer related cases using RMG policies.  

Key responsibilities involve managing a direct caseload of complex employee relations cases, including leading on liaison with ACAS, external investigators, and legal advisors, and preparing for and attending Employment Tribunals. Further core objectives include leading the drafting of new/revisions to people policies, consultation and negotiation with relevant stakeholders, and the communication and embedding of new/revised practices across the workforce. The Senior People Partner will further build and maintain effective working relationships with the senior leadership team, acting as an expert strategic adviser on a range of employee relations matters and as a point of escalation for employee relations enquiries emerging from other teams, actively coaching, supporting, and mentoring colleagues to grow team capability and support development. 

The successful candidate will have proven experience in managing an HR case work portfolio, which includes conducting discipline and grievance investigations, hearings and appeals, and ACAS Early Conciliation and Employment Tribunals, as well as overseeing attendance and performance management processes. Established success in coaching managers and leaders on various HR matters is essential to this role, empowering them to manage risk, resolve conflict, support their team members to excel at work, and foster cohesion and trust within a hybrid workforce. The postholder will have experience and interest in managing employee wellbeing and diversity and inclusion initiatives; be CIPD qualified; have excellent and adaptable organisation, communication and interpersonal skills; and will enjoy working with a variety of people, with a strong ability to listen effectively.

This is a full-time, permanent role in Band 4 – Senior Management and Senior Specialists. Core hours of work will be 36 per week, working 5 days between the hours of 9am-5pm, although due to the nature of the work, some flexibility may be required.

We offer a culture encouraging inclusion and diversity, pension, 25 days annual leave (rising to 30 days after 1 year), training and development and an environment with flexible working options, plus many more benefits.

Salary: £50,925 per annum

We encourage you to read the candidate pack before applying for this role. The job description and person specification are included within the pack.

Diversity and inclusion are integral to our work at Royal Museums Greenwich, as we are a museum for everyone. We want to foster a spirit of inclusion, collaborative working, innovation, and valuing people as individuals whose lives have been shaped by different experiences. Therefore, we welcome applications from everyone.

We actively work with Disability Confident scheme and ask that you let us know if there are any reasonable adjustments you need or things you would like us to know during the interview process, which may include being provided the interview questions in advance, requiring a step free interview space, that you are eye-contact avoidant, or having the interview questions in a written format or additional time in timed tests, interviews or other assessment activities.

As a Debt Caseworker, you will play a pivotal role in providing comprehensive debt advice to our clients. You will work diligently to ensure that our clients receive the support they need to navigate through their financial difficulties, whilst adhering to quality standards and achieving set targets.

You will help cleints and their families manage their financies and debts more efficantly enabling them to alevate some of the stress and move forward with their lives, hopefully improving both mental and physical wellbeing. You will look to not onlt resolve any crisis the cleint is going through but to also give them tools, confidence and ability to prevent further issues in the future, reducing the need for them to use service such as the local foodbank in the future.

Position: Debt Caseworker
Location: Peterborough (Hybrid at least 3 days in the office in Peterborough)
Salary: £28,438
Hours: 35 hours per week (Monday to Friday)
Term: Fixed term contract to 31st May 2026

Key Responsibilities:

• Provide expert casework covering a wide range of debt advice.
• Advocate for clients by negotiating with creditors and third parties on their behalf.
• Maximise clients' income by facilitating access to appropriate benefits.
• Prepare and present cases to relevant statutory bodies and courts.
• Collaborate with partner agencies and organisations to enhance service accessibility.
• Maintain accurate case records and adhere to regulatory frameworks.

Qualifications and Skills Required:

• Experience in complex debt casework, including priority and non-priority debt advice.
• Strong negotiation and communication skills.
• Ability to work under pressure and achieve targets with minimal supervision.
• Familiarity with financial regulations and quality standards.
• Commitment to the principles of equal opportunities and client empowerment.

Benefits:

• Opportunity to make a meaningful impact in the local community. 
• Supportive work environment with opportunities for professional development.
• Competitive salary and benefits package.
• 28 days annual leave plus bank holidays
• Employee Assistance Scheme

Please see the Job Decription and Personal Specification for more indepth detail of the role and what we are looking for in a candidate.

Please click 'How to Apply' to find the applciaition form

Resource Futures’ roots are in community impact and our community projects inspire individuals and communities to act on climate issues. The projects we deliver are many and varied, and all enable people to play their part in reducing waste and living more circular lives. In addition to strong outcomes related to sustainability, these projects build local connections and improve community resilience.

This is a new role, and you will be joining the team at an exciting point in its development, as we consider how we evolve the work. You will work closely with our Community Impact Lead to support both the delivery and the development of our community work. The Community Impact work at Resource Futures is an important part of our business; it captures a number of long-term projects which are at the heart of our company. These include Community RePaint, Community Action Groups Devon, Community Action Groups Somerset, the Fixy project, the Gloucestershire Real Nappy Project and more.

We are looking to build on our strengths and track record of delivering quality, impactful community projects. We therefore have an exciting opportunity for an experienced individual to join our Community Impact team.

What you will be doing

• Project delivery: Getting involved in project delivery, such as foundational research for project development and delivering workshops.
• Project management: Overseeing the effective delivery of projects, including reporting, and supporting the planning and set up of new projects as they come online.
• Innovation and Development: Supporting us to improve and expand our projects and programmes. You will also assist in identifying new projects or funding opportunities and contribute to the preparation of funding proposals. This may involve exploring options for the governance structure of this area of work.
• Marketing and communications: Promoting our projects, developing our external communications and acting as an ambassador for our community work.
• Monitoring and evaluation: We are on a journey to better capture the impact of specific projects, and the impact that our community work has collectively. You will take an active role in supporting this element of our work.
• Partnership working: Collaboration is key to our approach. You will liaise with existing clients and partners for project delivery, develop new partnerships to further our aims and also take part in key networking and external events.
• Team development: You will work closely with the Community Impact Lead to contribute to the development of the team, during our team meetings and away days. You will be comfortable managing staff, teams and subcontractors to deliver desired outcomes.
• Day-to-day operations: Working closely with the Community Impact Lead, HR and Finance, to support our remote project teams, problem solve issues as they arise, develop our internal systems and processes, maximise efficiencies and drive improvements.

Benefits include:

• Embedded flexi working culture.
• 25 days annual leave, plus bank holidays, each year (pro rata for part time employees).
• One volunteer day each year (pro-rata for part time employees).
• A generous ethical pension plan (the company will match up to 7% of your contribution).
• Life assurance cover.
• Employee Assistance Programme, offering 24/7 GP access, mental health support, wellbeing advice, financial and legal guidance.
• Cycle to work scheme and on-site secure bike parking and showers at our Bristol

We are an equal opportunities employer, welcoming applications from all, and we will always consider flexible working options if appropriate. We are Disability Confident and committed to recruiting, retaining, and developing people from the widest possible pool of talent. We are an accredited Living Wage employer, committed to paying a wage based on the cost of living to all of our people.

Deadline 23:59 on Wednesday 8 May. 

Interviews to be held on Thursday 16 and Friday 17 May.

Hours: 30 hours/week (0.8 FTE), Part time or Job share applications welcomed

About Us

Citizens Advice Epsom & Ewell is a local charity that provides advice and information for anyone that lives, works or studies in Epsom and Ewell.

We deliver our service through as many different channels as we can, to make sure we are accessible to everyone.  This includes face to face, phone, video conferencing, and email. The role is based in our Epsom office.

About the Role

We are looking for a self-motivated individual with proven ability of managing and supervising a team. You will have recent relevant experience of working in a local Citizens Advice or similar advice organisation, and be able to demonstrate a good knowledge and understanding of the issues facing local communities.

This role involves the supervision of advice sessions, providing guidance and assistance to those working in our Epsom office as well as to staff working from home or in outreach locations.

The post is responsible for ensuring the smooth running of the day to day service and the implementation of consistent processes to maintain quality standards. In addition you will manage volunteer advice staff and work closely with the Training team to support their training and development.

This is a great opportunity for someone looking to make a difference in people’s lives, supporting some of the most vulnerable people in society and helping them to find a way forward.

About You

• Highly motivated with proven ability of managing and supervising others including the ability to develop and motivate staff as well as give and receive feedback objectively and sensitively.
• Recent relevant experience of working in a local Citizens Advice or similar advice setting.
• Ability to plan and manage your own work and the work of others in a pressured environment, including: setting priorities; meeting deadlines; and monitoring performance
• Flexibility and willingness to work as part of a team including advice work if required.
• Ability to identify ongoing training needs and deliver appropriate support to ensure high quality of service.
• Ability to communicate effectively both verbally and in writing.
• Proficient in the use of IT systems, including office, case management and benefit calculation systems.
• Commitment to work within the aims, principles and policies of the Citizens Advice service, demonstrating an understanding of issues affecting society and the implications on our clients and service.

We value diversity, promote equality and challenge discrimination.  We encourage and welcome applications from people of all backgrounds.  We particularly welcome applications from people with disabilities and people from Black, Asian and Minority Ethnic groups, as they are currently under-represented in our workforce.

Closing date: 20th May 2024

Interview Dates: 23rd May 2024