Mental health coordinator jobs
We're looking for a kind, compassionate and resilient Support Worker to join our Assessment Centre service in Kensington and Chelsea.
£28,808.00 per annum, working 40 hours per week.
Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
* Annual leave increasing up to 30 days with length of service
* Free DBS (take this out if BSW advert)
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
132 Assessment Centre is for single homeless men and women that have links within the borough. The accommodation provides 6 separate self-contained units with on suite bedrooms, and 1 bedroomed flat. The scheme is staffed 24 hours, with Night Support Workers and Concierge cover during the evenings.
The aim of the project is to assess the individual over a 12-week period with the aim of identifying their support and housing needs. In that period, we will provide a bed for the customer to assist staff to carry out a detailed assessment to ensure that the recommendation for move on into alternative housing is captured correctly to assist move on for the individual into more suitable accommodation which is correct reflective of their needs based on our assessment/recommendation.
The role will be on a shift basis: 7.30am to 3.30pm and 2.00pm to 10pm.The team comprises of: Move on coordinator,Therapist, Housing Officer, 16 Support workers, Team Leaders x 2 and Project Manager.
What you'll do:
- Undertake initial and continuous assessment of needs including support needs and daily living skills. This would include potential risks and an assessment of the customers independent living skills as a whole.
- The initial and co-produced assessment will incorporate models of co-production, observation, and person-centred planning. This is with a view that it is solution focused as to provide a framework for progression towards independent living.
- Liaise with partner agencies regarding the assessment process seeking advice and guidance as to specialist input and clinical input as part of multi-disciplinary assessment process.
- Create support/ action plans for providing appropriate services based on the assessment and reflecting the services and resources available.
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
- Exudes a warm friendly presence and open behaviour.
- Prefers working as part of a group or team.
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement.
Flexible.
- Open to feedback and self development.
What you'll bring:
Essential:
NVQ Level 2 or equivalent or experience within charity/social care sector
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
* We focus on Excellence and innovation.
* We are Caring and Compassionate.
* We are Inclusive and Trusted.
* We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Please see our website for full job description
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Location: To cover the Dorset, Avon and Somerset, Gloucestershire and Wiltshire area
Working pattern: Remote work with regular travel required. You will deliver a face-to-face service to clients in their own home or safe meeting place within the South West area.
Deadline for applications: 2nd July 2025 (we reserve the right to close this vacancy early if we receive a high volume of applications)
Rare opportunity: Help those affected by road crashes and create lasting change with Brake, the renowned road safety charity.
Who we are: Brake has been supporting victims of road carnage for 30 years, and we're on a mission to prevent future collisions. Every 20 minutes, someone is killed or seriously injured on our roads, impacting lives profoundly.
Join our team: We're expanding our National Road Victim Service and need a dedicated caseworker to join our dynamic, compassionate team. Your role will involve delivering world-class support services to those at their most vulnerable.
Not your average job: This isn't a 9 to 5. You could play a significant part in rolling out trauma-informed support services nationwide. Make a real difference in the lives of those affected by road crashes.
What we offer:
- A generous 35 days of annual leave (including bank holidays and 3-day shutdown period between Christmas and New Year, pro-rata for part-time working patterns)
- Birthday day off
- Flexible working (Wednesday must be a working day, choose the other 2 days and adapt your working pattern to suit you as long as you complete your hours between 8am-6pm Mon-Fri)
- Enhanced sick pay and compassionate leave
- Death in service benefit
- Pension
- Employee Assistance Programme
- Clinical supervision and excellent support
- A rewarding role with purpose
- Be part of a skilled, friendly team with an engaged Board of Trustees
Who you are: We need passionate, self-starters with a background in providing high-quality emotional support and advocacy. Your experience in roles within the police, criminal justice, counselling, any type of casework or health and social care sectors could make you an ideal candidate.
Specifically seeking candidates with:
- frontline support service experience
- a full, clean UK driving licence, access to your own transport and are willing to use it for work purposes (we reimburse travelling expenses)
- experience supporting people who have suffered sudden bereavement or working with those with heightened vulnerabilities.
- research and advocacy skills – you will reach out to other organisations to support your cases where required
- competent I.T skills for remote work
Join our mission: Your greatest reward will be knowing you've made a positive difference in someone's recovery from psychological trauma.
About us: Brake is passionate about creating an inclusive workplace that values diversity. We welcome your application whatever your background or situation. We particularly welcome applications from those who are part of the global majority, the LGBTQIA+ community or disabled. We are proud to be a disability confident employer. We don’t want you to ‘fit’ our culture, we want you to enrich it. So, if you have a passion for making a difference and share in our vision for a world where no one is killed on our roads, we would love to hear from you.
Apply now: If you're up for a new challenge and have the skills, apply now. We'd like to get to know the real you through your application, not an AI version. If you do use AI to write your cover letter, please check it and make sure it reflects who you are.
Not for traffic offenders: Due to the nature of our work we can't accept applications from traffic offenders. Candidates will be asked to disclose whether they have any unspent points on their licence at screening/interview interview.
An enhanced DBS check is required due to the sensitive nature of our service.
Join us today and be part of the solution!
We are happy to receive cover letters in an alternative format, for example, a short video telling us why you think you're the perfect fit for Brake. These can be sent via email.
We work to stop road deaths and injuries, support people affected by road crashes and campaign for safe and healthy mobility for all.


The client requests no contact from agencies or media sales.
Trees for Cities is the only national charity dedicated to improve lives by planting, protecting and promoting urban trees. We do this by working closely with communities, landowners, partners and funders to deliver transformational change in towns and cities across the UK and overseas. We plant trees in schools, streets, estates, parks and open spaces to create nature-rich urban woodland, hedgerows, orchards, avenues and playgrounds.
Benefitting people and the environment lies at the heart of what we do and this role comes at an exciting time for our organisation. As we enter a critical decade for environmental action, we’re looking for a strategic, ambitious, and collaborative Head of Corporate Fundraising to lead our corporate partnerships programme and secure the vital income needed to power our mission.
This is a unique opportunity to join a passionate, high-performing team at a pivotal moment. With our current strategy, The Turn of Trees (2022–25), coming to a close, and a bold new plan launching later this year, we’re scaling our efforts to drive a movement for tree equity—a future where everyone can enjoy the benefits of trees, no matter where they live. We already work with a range of leading businesses and foundations including BUPA Foundation, CBRE, and Bauer Media, and are seeking a leader who can deepen these partnerships while unlocking ambitious new opportunities.
As Head of Corporate Fundraising, you’ll help shape a bold and proactive fundraising approach, and personally drive high-value partnerships of £100,000+. You’ll combine strategic vision with hands-on leadership—crafting compelling propositions, nurturing long-term collaborations, and ensuring excellence in delivery. You’ll play a critical role in shaping our next phase of income growth, aligned closely with the wider organisational strategy and impact goals.
Trees for Cities is a fantastic place to work. We have a warm, inclusive and vibrant culture, where you will work collaboratively to witness the impact of your work to make a tangible difference in urban communities. If you’re an experienced and passionate corporate fundraiser ready to help build greener, healthier, more resilient cities—this is your moment.
Apply now and join us in growing a future where every street, every school, and every city is alive with trees and the benefit they bring.
For full details on the role and organisation, please download the Appointment Brief, where you will also find contact details of who to speak to should you have questions about the role and recruitment process and details on how to apply.
Closing Date: 29 June 2025
People Beyond Profit conversations: 2-7 July 2025
Panel Interview Dates: 8 & 15 July 2025
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Disability Sheffield is currently reviewing how we deliver our Community Advocacy work to ensure it is joined-up, fully user-led, representative, accessible and accountable to the community; and ultimately delivers positive change on behalf of our community. To do this effectively we are recruiting a new, senior post that oversees all of Disability Sheffield’s Community Advocacy work on a day-day basis to ensure that our work is as high-quality, consistent and impactful as possible.
This role will directly oversee both the established Sheffield Voices project and the pan-disability / non-LD community advocacy work. It will be a key role in Disability Sheffield’s newly formed senior management team (SMT) and will be the recognised deputy for the CEO in their absence. Some of this is still a work in progress, so initially the role will be about ensuring Sheffield Voices continues to deliver high quality, impactful work whilst starting to develop a more coordinated, effective and visible approach to our pan-disability / non-Learning Disabilities and Autism work.
For more information and to download the Cover Letter, Job Desctiption and Application, please click the "Redirect to Recruiter" button.
The client requests no contact from agencies or media sales.
Background
People and communities around the world have the solutions to social injustice, authoritarianism, and the climate crisis. But repressive governments, corrupt corporations, and armed groups use violence and oppression to try and silence them.
By building resistance and resilience among those challenging unaccountable power, Open Briefing supports a shared vision for a world where communities and ecosystems can thrive.
As a mission-driven nonprofit, we join forces with grassroots activists, community groups, and social movements at risk. Working together, we strengthen their physical safety, digital resilience, and collective wellbeing. As a social impact consultancy, we help leading nonprofits and foundations navigate risk and support the people and partnerships that make change possible.
This dual approach allows us to work at every level of civil society, from the grassroots to the global.
We have scaled to meet a 66% surge in demand for our support over the past two years, with our international team now responding to 11 new cases every week. Last year, we:
- Answered 575 calls for assistance across 100 countries.
- Delivered over 6,000 hours of mentoring and accompaniment.
- Trained over 1,000 activists in 112 holistic security workshops.
Across all our work, the same approach guides us. We come with questions, not just answers. We listen to the knowledge and experiences of the people we support before sharing our own. Then we act, together.
We are expanding our diverse, inspired, and purpose-driven team. Will you join us as our new director of digital and information security?
Role description
As our director of digital and information security, you will lead our digital risk and resilience team and programme in order to help build resistance and resilience among the people and movements challenging unaccountable power.
Your focus in this senior role at this crucial time will be on leadership, strategy, growth, and culture, with specific responsibility for our digital risk and resilience programme, internal information security, and tech transformation. Your responsibilities will include:
Lead our digital risk and resilience programme
- Manage the design and delivery of our digital and information security support, including:
- Coordinate the digital security mentoring, accompaniment, and capacity sharing we deliver to at-risk activists and low-resource civil society organisations referred through our rapid response mechanism.
- Oversee the professional information security consultancy and advisory services we provide to high-profile nonprofit and foundation clients.
- Develop our holistic security approach and ensure the smooth delivery of holistic security projects as part of our cross-programme leadership group.
- Lead a team of digital and information security professionals and technologists, including:
- Build and maintain an effective team, and recruit, onboard, and mentor new consultants as required to meet increased demand or to fill gaps.
- Inspire, motivate, and line manage team members and foster a team culture that ensures psychological safety and reflects our values.
- Quality assure and provide expert input into the work of consultants in the team as appropriate.
- Drive our evolution in this risk domain from a service-focussed workstream to an impact-driven programme, including:
- Build strategic relationships with hubs, hotlines, networks, and other key nodes in the protection ecosystem, particularly across the global majority.
- Produce tools, guides, and trainings on key digital and information security issues of concern to activists and organisations at risk.
- Raise Open Briefing’s profile in the digital rights and tech communities by representing the organisation externally, including at conferences and events and within relevant civil society networks.
Champion our own digital and information security
- Maintain an up-to-date registry of our valuable and sensitive information assets and the technical and organisational measures in place to protect them.
- Define, prioritise, and implement additional technical and organisational measures to better protect each of our valuable and sensitive information assets.
- Continuously improve the digital hygiene of our team members and the security of our devices, accounts, communications, and website by introducing additional general measures, including device management and regular digital security training.
- Coordinate our response to any data breach or security incident involving our information assets, devices, accounts, communications, or website.
Drive tech transformation in our organisation
- Act as a catalyst for change and drive tech transformation as a strategic enabler of our growth and scale.
- Map current systems and workflows to identify gaps, reduce complexity, and deliver improvements that strengthen security and ease staff burden.
- Lead the specification, procurement, and implementation of new tools – including secure case management, communication, and collaboration systems – and oversee change management and training to ensure successful adoption across our team.
- Establish a clear and responsive process for handling team requests for IT and digital security support, ensuring timely assistance and continuous improvement.
Shape our organisational strategy and culture
- Play an active role in strategic decision making, organisation development, and delivering our three-year strategy as a key part of our senior leadership team.
- Support our CEO and development director to cultivate new and existing funding partnerships, including for our digital risk and resilience programme.
- Model our organisation’s values and culture by using inclusive language, acting with empathy and compassion, and demonstrating a solutions-focussed and growth mindset in your interactions with all our internal and external stakeholders.
Advance your own growth and development
- Engage in our programme of training and coaching in order to grow as a leader.
- Remain up to date with key developments in digital and information security and relevant technology, such as data protection regulations, digital rights, internet freedom, and new surveillance and censorship technologies.
You will be supported in your role by a digital risk and resilience coordinator and a team of highly-motivated consultants, other members of the senior leadership team, our office manager, and a CEO who models servant leadership. You will also have detailed handover notes and access to our extensive internal knowledge base and up-to-date project management system.
To help you grow as a leader, we will co-design your quarterly objectives, regularly review your priorities and progress, and provide an annual 360 performance and growth review. All team members also have access to unlimited professional coaching and other learning and development opportunities.
Person specification
Essential
- You will be an experienced and empathetic leader or manager who values collaboration and teamwork.
- You will have a proven track record in digital and information security roles.
- You will have considerable digital and information security expertise and be able to communicate and apply that knowledge clearly, concisely, and effectively.
- You will have experience working with nonprofits and foundations and/or grassroots movements, organisations, and activists.
- You will have experience working in professional consultancy and advisory roles.
- You will be sensitive to the progressive and rights-based missions and diverse profiles of our clients and other stakeholders.
- You will have excellent written and spoken English.
- You will be based in a country with a time zone that is UTC +/- 3 hours or able to accommodate our core working hours.
Desirable
- You may have a strong understanding of the physical security and psychosocial aspects of holistic security and how they interact with digital risk and resilience.
- You may have proficiency in additional languages.
Terms and conditions
We are a global, remote-first, and digital nomad-friendly organisation. This is a home-working role with some potential for occasional international travel.
We are looking for someone who wants to become part of our close-knit team and develop a long-term working relationship with us and our stakeholders. You will be properly onboarded and continually supported by empowering managers and highly-experienced colleagues. Your line manager will be our CEO, Chris Abbott.
This is a full-time employed role. We will offer you a remuneration package made up of fair pay, sector-leading benefits, and progressive leave policies, including:
- Salary of £72,400 per annum.
- 7% employer pension contribution (UK).
- Family private medical insurance.
- Employee Assistance Programme, including welfare counselling.
- Unlimited professional coaching.
- Enhanced annual leave of 25 days plus local public holidays.
- Additional leave days for annual closedown.
- Enhanced sick pay.
- Flexible working, including flexitime and remote and home working.
- Access to local coworking spaces.
- Support for climate action:
- Personal carbon emissions offsetting.
- Up to two additional leave days for sustainable travel.
- Up to two additional leave days for climate activism.
- Apple MacBook Pro and peripherals.
In order to ensure that we comply with local laws and regulations, Open Briefing staff based outside the United Kingdom will be contracted locally through an employer of record (EOR). Wherever possible, we apply the same terms and conditions of employment to all staff, whether employed directly or through an EOR. Where there are differences due to local laws and regulations, we will apply the better of the provisions set out above or the local statutory requirements.
How to apply
To apply, please submit your CV and cover letter (no more than two pages each) using the secure form.
You will be asked three screening questions in the form as part of your application:
- What excites you about Open Briefing and this role?
- In this role, you’ll support civic actors facing complex threats from state, corporate, or criminal adversaries. These actors often have limited resources, knowledge, or experience to identify or respond to such risks. What do you see as the key factors when designing effective digital and information security strategies in this context? If possible, please share an example of a role or project in which you tackled similar challenges
- Our team is diverse in language, culture, location, working style, and employment model. Many of our consultants work with us part-time, alongside other clients, and are embedded in a wider ecosystem. Your role will be to support their growth, match them to the right work, and integrate their efforts across a broader, cross-functional team. What challenges would you anticipate in leading such a diverse, distributed team? Please share an example of a role in which you managed similar challenges – ideally within a global civil society or service-oriented organisation.
Please note the following dates:
- Closing date: 20 June 2025 (16:00 UTC)
- First round interviews: 30 June and 1 July 2025
- Second round interviews: 3 and 4 July 2025
- Desired start date: 1 August 2025 or as soon as possible thereafter
Please let us know in your cover letter if any of these dates are problematic and we will try to accommodate. Given the nature of our work, the successful applicant will need to complete a reasonable vetting process before being appointed.
The client requests no contact from agencies or media sales.
ABOUT THE ROLE
The Fundraising and Communications Executive is a new role and will play a pivotal part in advancing our communications and fundraising strategies. As OTR continues to grow, this position will be instrumental in expanding our online presence and ensuring we connect with a broad audience, including young people, families, professionals, and supporters of our mission. It’s an ideal opportunity for someone who is both creative and analytical, skilled in producing compelling content and using data to amplify digital impact. This role would suit someone who can take initiative, think proactively, and confidently manage projects independently – qualities that are especially important in our small, dedicated team.
You’ll work on a wide range of projects, creating engaging content that aligns with OTR’s brand and values across our website, social media, and email campaigns. This includes developing multimedia content (including graphics, videos and blogs) to promote our work and highlight our impact in the local community.
From a fundraising perspective, you will help drive our fundraising activities and ensure efficient administration using the newly acquired ‘Donorfy’ database. This includes leading on the stewardship of donors and community fundraisers, managing our fundraising CRM database, and working on small and medium-sized trust and grant applications. You’ll also support digital campaigns and new initiatives, to encourage sustained support for our work. You’ll directly help to secure the financial support needed to expand OTR’s services and reach more beneficiaries. In addition, you’ll analyse the performance of our digital channels – interpreting website analytics, social media metrics, and email campaign results – to provide recommendations that enhance our communications strategies and ensure ongoing impact.
This role offers the opportunity to make a meaningful impact within a supportive and passionate team. If you’re a skilled communicator driven by purpose, enjoy creating compelling digital content, building strong relationships with donors, and using data to inform creative strategies, this could be the role for you.
JOB DESCRIPTION
Job Title: Fundraising and Communications Executive
Location: Hybrid or office-based – OTR has two offices, both based in Leigh Park. PO9 3SU and PO9 5BG.
Reports to: Head of Fundraising
Contract type: Permanent
Hours: Part-time (up to 22.5 hours a week, with hours and working pattern negotiable)
Salary: £15,795 - £16,380 per annum (FTE £25,974 - £26,936)
JOB PURPOSE
The Fundraising and Communications Executive will play a key role in implementing OTR’s fundraising and communications strategies. The role involves planning, creating, curating and managing high-quality digital content across our website, social media platforms and email marketing campaigns. Furthermore, you will support key areas of our fundraising strategy, including trust and grant applications, horizon scanning and ensuring excellent fundraising administration across all areas of activity.
This position is instrumental in supporting the Head of Fundraising in developing and strengthening OTR’s income streams and increasing awareness of OTR’s services through effective communications.
Specific role duties
Supporting the fundraising strategy
• Lead on OTR’s donor and community fundraiser stewardship through excellent communication and effective relationship management.
• Lead on the implementation of fundraising communications across channels.
• Responsible for small to medium size trust and grant applications, including horizon scanning
• Support the stewardship of small and medium-sized trusts and foundations including scoping, applications, reporting and funder management.
• Create engaging content and campaigns to drive income generation.
• Help build the small pool of regular donors.
Website and CRM maintenance
• Work with OTR’s Head of Fundraising, the Administration Manager and web developer to maintain, update and enhance the OTR website.
• Monitor website performance, user engagement and SEO trends, suggesting and
implementing improvements to enhance user experience and visibility.
• Lead on ensuring our CRM (Donorfy) is utilised effectively to record, monitor and report on fundraising activity and income.
Social media
• Working with the Head of Fundraising, CEO and Volunteer Coordinator and Business Support Officer, contribute to OTR’s social media presence by creating and scheduling engaging, accessible, and informative content that resonates with our audience and supports OTR’s mission.
• Monitor social media platforms to ensure timely and appropriate responses to comments and messages.
• Identify new opportunities to grow OTR’s social media reach, building awareness of our services, fundraising and outreach work.
• Regularly report on social media performance, using insights to inform future content and strategy.
• Utilise paid ads to support fundraising and training.
Email marketing
• Support the planning, creation, and delivery of OTR’s, soon to be launched, email marketing campaigns, including newsletters, fundraising initiatives and service information and signposting.
• Ensure all email communications are engaging, well-structured, and in line with OTR’s brand and tone of voice.
• Assist in the promotion of key OTR events, such as the Big Charity Bash and annual Great South Run and other special events.
• Manage and grow OTR’s email marketing lists, ensuring they are up to date and GDPR compliant.
• Track and analyse the performance of email campaigns, providing reports and insights to the Head of Fundraising.
Content creation
• Create engaging, accessible, and informative content for OTR’s digital channels, including the website, social media and email marketing.
• Develop multimedia content (for example, videos and graphics) to enhance OTR’s
communication methods and increase engagement.
• Contribute to blogs, news articles and case studies that highlight OTR’s work, impact and achievements in the sector.
Brand and tone of voice
• Ensure that all digital content aligns with OTR’s brand, tone of voice and style,
maintaining a cohesive and recognisable identity across all platforms.
• Promote OTR as the leading place to turn to for support, ensuring that our content
reflects our professionalism, reputation and expertise.
Analytics and reporting
• Use analytics tools to track the performance of OTR’s digital communications, including website traffic, email engagement and social media reach.
• Provide regular reports on digital performance to the Head of Fundraising, including insights and recommendations for improvement.
• Provide regular reports from the CRM and other online fundraising platforms to the
Head of Fundraising.
Promote
• Promote OTR as an exceptional and specialist charity.
Equality and diversity
• Promote good equality practice and play a key role in ensuring equality of opportunity in the workplace.
• Observe all relevant law relating to equality of opportunities.
• Encourage a working atmosphere where everyone is treated with dignity and respect.
Any other duties
• The post-holder will work collaboratively with all OTR trustees, staff and volunteers to provide a seamless service.
• Any other duties commensurate with the post.
PERSON SPECIFICATION
Knowledge, training and qualifications
Essential
• Understanding of charitable organisations.
• Understanding of principles of communications, marketing and fundraising.
Desirable
• Understanding of issues facing families in Havant and South East Hampshire.
Experience
Essential
• Experience of working in a communications or marketing role.
• Experience in planning, creating, and managing digital content across websites, social media, and email marketing.
• Experience in developing and managing content using online platforms including JustGiving, Mailchimp and Canva.
• Experience of managing a diverse workload in a busy environment.
Desirable
• Experience in utilising a CRM database to improve administrative systems.
• Experience in creating multimedia content, such as graphics and videos, to enhance digital communications.
• Experience in supporting fundraising initiatives, including donor stewardship and relationship management.
• Proficiency in using analytics tools (e.g. Google Analytics and social media insights) to monitor and report on digital communication performance.
• Experience in upholding and applying brand guidelines in various forms of content.
• Experience in communicating expert information/advice to wider audiences.
Skills
Essential
• Strong writing and editing skills with a focus on creating engaging, accessible, and audience specific content.
• Exceptional customer service skills with proven ability to respond appropriately and effectively to enquiries on the phone, on social media, and by email.
• Strong time and project management skills.
• Excellent verbal and written communication skills with the ability to build effective relationships and to be impactful with people of varying levels and experience.
• A flexible, pro-active approach to work including the ability to work to deadlines, plan, prioritise and manage own workload.
• Strong interpersonal skills.
• Ability to work autonomously and demonstrate initiative.
• A team player committed to working collaboratively to achieve results.
• Ability to use Microsoft Office Packages including SharePoint, Word, Excel, PowerPoint, Outlook and the internet.
• Ability to learn and better utilise IT systems.
• Ability to deal with sensitive information with discretion and to always maintain confidentiality.
Safeguarding
Our organisation implements safeguarding protocols in all aspects of service delivery and operations; we are committed to safeguarding and promoting the welfare of young people and vulnerable adults. All successful applicants will be required to undertake an enhanced DBS check with the relevant barred checks in line with the role.
Other requirements
• A commitment to treating your colleagues fairly, consistently and with respect (Essential)
• An interest in and understanding of OTR’s mission and strategy (Essential)
• Resilient, creative, determined and hard working (Essential)
WHAT WE OFFER YOU
We will provide a laptop, and other necessary IT equipment to facilitate hybrid and home working.
As an employee, you will receive the following benefit package:
• Generous annual leave entitlement including bank holidays
• Flexible start and finish times between core hours of 8am and 6pm
• Flexible hours to take time off for medical appointments and caring responsibilities
• Hybrid working
• 3% employer pension contribution if eligible
• Paid sick leave
To apply
Please submit a full CV (accounting for all gaps in employment - for Safer Recruitment).and a covering letter detailing all of the below:
- why you believe you are right for this role.
- why you wish to work at OTR.
- detailing your experience in all ‘essential’ criteria of the person specification
Registered charity number 1064275
Limited company 3333729
Funded by the National Lottery Community Fund
Supporting young people’s mental health to fulfil their potential for a brighter future
Job Purpose
The Senior Project Manager is responsible for strategic and operational oversight of the effective delivery of the Creating Community Connections Pilot, ensuring the successful delivery of the pilot project, balancing the demands of supporting the various partnerships between funders, providers, and stakeholders to collectively deliver the required impact and ensure contract compliance.
Creating Community Connections is a three-year Domestic Abuse (DA) pilot Project, funded by HMPPS. The project is led by a partnership of women’s centre providers - Women in Prison, Anawim, Together Women, and Nelson Trust and aims to connect women in prisons with vital specialist community support services across the country, especially women's centres and organisations providing support around DA. By connecting prisons and women in custody to a network of local women’s services, we hope to aid resettlement and support engagement with holistic support to meet women’s needs, address root causes of offending, improve outcomes on release and intercept cycles of trauma, disadvantage, and abuse, with a particular focus on DA services. The project will ultimately support women who have experienced domestic abuse and work with them so that their experiences do not negatively influence their opportunity of successful resettlement back into the community.
Key Responsibility Areas
- To lead and take accountability for the delivery of the Creating Community Connections (CCC) project.
- To actively engage with funders, stakeholders, delivery partners and the internal team(s), to build a solid understanding of the CCC Project.
- Provide effective leadership to direct reports, fostering a positive, supportive and collaborative team culture.
- To have oversight on a cross-organisational basis of leading practice in project management methodologies, tools and techniques advising teams and colleagues on suitable approaches to ensure the effective delivery of a range of diverse projects and programmes.
The client requests no contact from agencies or media sales.