SPEAR has been providing quality services to homeless people and rough sleepers for over 30 years. We presently have an innovative opportunity within our well-respected Outreach Team for an experienced Weekend Outreach Worker to support clients to access more effective accommodation options, and high quality support to make positive changes in their lives.

The post will involve working within our Integrated Outreach Team across 4 boroughs and will work to identify Rough Sleepers and commence work to address any support needs as well as the immediate need for accommodation.

You will work as part of SPEAR to provide Rough Sleeper outreach, verification, and wrap-around work to clients who are experiencing homelessness and/or entrenched rough sleeping.

Duties will include:

• To work as part of a team in the identification of rough sleeping and responding to referrals across 4 boroughs. To undertake assessments, risk assessments, and verification of people sleeping rough. To ensure effective documentation and handover to the Integrated Outreach Team.
• This will include all co-working with colleagues and other agencies to ensure safe working practices and appropriate move on options for clients.
• To participate in the Weekend Outreach rota for the 4 boroughs including anti-social hours working; planning shifts, completing paperwork, engaging colleagues to effectively pick up new referrals and handover clients who have been encountered. Hours of work will typically be as follows:

Friday - 7pm to 4am

Saturday - 7pm to 4am

Sunday - 7pm to 4am

Monday - 2pm to 7pm

In order to apply for this role you must have the following:-

• An understanding of the issues, causes, and solutions to rough sleeping
• An understanding and experience of working with mental health issues and substance abuse issues
• Excellent communication and interpersonal skills;
• Excellent problem solving, planning, and recording skills
• A clean, valid driving licence and access to a vehicle

Salary: £25,500 per annum
Closing date: 16th March 2020
Hours: 30 per week

Contract Type: Fixed Term Contract until 28th February 2021

To apply, please submit your CV and Covering Letter.

The Good Shepherd was established in 2003 by the Brothers of Saint John of God to address poverty, homelessness and inequality in Wolverhampton. We provide food, practical support, 1-1 and group interventions for people who are homeless, have multiple complex needs, vulnerable families and people on low incomes. We support people to obtain accommodation, move towards employment, access training or education and develop skills to build self-reliance

The posts will join the Housing First team and Peer Mentors, supporting a caseload of service users who have a history of limited engagement with services and have multiple complex needs. 

The post holder will work with service users to help them identify their strengths, goals and aspirations whilst using an active engagement and harm reduction approach.

The successful candidate will have experience of engaging people with multiple complex needs and experience of working across a multi-agency setting.

The post holder will work 35 hours per week and participate in a rota of duties to ensure that service delivery is available evenings, weekends and bank holidays. The post is a two year fixed contract.

An application form is attached

This post is subject to an enhanced DBS check

Accountable to: Director of Operations & Business Development

Accountable for: Volunteers

Location: Manchester, with some travel to Newcastle and London

akt is the national LGBTQ+ youth homelessness charity; focused on prevention and early action we provide safe homes, mentoring, training, advocacy and support to young people who are homeless or living in a hostile environment after coming out to their parents, care givers and peers. 

JOB SUMMARY

With akt’s brand new 2,000 sq ft YouthSpace due to open in Manchester city centre in March 2020 and major investments planned to help transform akt into a truly national LGBTQ+ youth charity, this is an exciting time to be joining us.

We have just completed a 12 month pilot of our Youth Engagement Programme and following an in-depth review and consultation with young people we have decided to grow and expand the programme nationally. This role will work within our Youth Engagement Team and alongside our Services team to deliver our programme of youth work for LGBTQ+ young people who are homeless or at risk of homelessness across the North West.

KEY TASKS

You will:

• Develop and deliver the Youth Engagement Programme of activity and events (e.g. youth groups, workshops, small scale events) as directed by the Director of Operations.
• Community Development; building relationships with schools, youth services and other formal and informal youth settings
• Increase and maintain footfall of young people into our Youth Engagement Programme and akt core housing and homelessness services
• Work with young people to develop and create an ever-growing collection of online resources and videos to provide advice, support and reassurance to young LGBTQ+ people, on issues and topics that matter to them most.
• Support the development and delivery of our annual youth events programme.
• Create a weekly programme of events, training, drop-ins and socials to reach and engage with LGBTQ+ young people experiencing homelessness.

PERSON SPECIFICATION

Essential

• A professional youth work qualification, or experience of working with young people
• Experience of working or managing in a youth work setting
• A proven ability to lead, motivate and support young people on projects
• Charismatic, friendly but disciplined in approach to engagement activities
• An in-depth understanding of the issues facing LGBTQ+ young people
• Experience of working with volunteers
• Ability to work independently, supervise and motivate participants
• Event management experience

 Desirable

• Experience of networking and building local partnerships with community organisations and youth services
• A clean driving license

Recruiting for a Team Leader to join our Young People's Service in Hounslow.

£26,000 per annum, 40 hours per week plus 25 days Annual Leave, Pension schemes, Staff discounts, healthcare and more.

Hounslow Young People's Service is a supported accommodation service for young people and young parents aged 16-25. Across our 6 sites we provide a high level of support to 57 vulnerable young people and 19 teen parents with a variety of complex support needs and backgrounds including; looked after children, unaccompanied asylum seeking children, care leavers and children in need.

The aim of the service is to empower young people to move towards independent living, supporting their successful transition from childhood, laying the foundations for healthy, ambitious and safe adult lives with minimal ongoing support. Support is delivered in partnership with a number of stakeholders and partners in the community such as mental health services, substance misuses agencies, housing teams, police and social services. Support is provided by a large and skilled workforce with specialist roles including a Therapist and Mediation Worker, as well as an enhanced frontline staff team of 20 Support Workers and Night Support Workers, an Apprentice, Peer Mentors and Night Concierge across a number of sites.

This service support those with medium to high/complex needs to achieve the very best outcomes including tenancy sustainment, ETE, learning and enhancing life skills, managing mental health and emotional wellbeing and a successful move on from the service with greater independence, confidence and resilience.

Job Overview:

As a Team Leader you will be fully involved in all aspects of the day to day management of the service, including line managing the relevant front line staff. You will lead and develop the skills of the team and will work closely with the Contract Manager to ensure that the service delivers on all targets.

Key Responsibilities:

- Lead and motivate your team to ensure the championing of and maintenance of a positive local culture within your service
- Deliver effective supervision and team meetings with staff
- Responsible for the personal development of staff, identifying high performers and feeding into the organisations succession plans
- Ensure that Key Performance Indicators (KPIs) required as part of the contract are met and recorded correctly
- Develop key business relationships with all appropriate relevant customers/external parties to ensure service delivery excellence and maximise new business opportunities in own patch
- Participate in and monitor the initial and continuous assessment of needs and ensure that support planning is carried out in line with assessed needs of the customer
- Carry out other administrative tasks as relevant to the service and directed by the Contract Manager/Head of Operations
- Deliver an out of hours on-call service for region, where required
- Ensure that all safeguarding cases are managed in line with safeguarding protocols and are reported to the Contract Manager/Head of Operations, as appropriate
- Ensure Look Ahead Health and Safety policies are adhered to at all times and to uphold all health and safety responsibilities within relevant policies and local protocols
- Adhere to all the policies and procedures of Look Ahead Care & Support plus those specific to the project including any statutory requirements

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead.

Person Specification:

- A belief in young people, their potential to grow, succeed and thrive independently given the right support
- Passion for supporting young people to reach their potential, a 'can do' attitude, and a willingness to get stuck in
- Strong Customer focus and commitment to putting Customer's interests and voices at the heart of all aspects of provision
- A commitment to asset based approaches- considering what matters to individuals, not just what is the matter with Customers
- An outcomes focus and approach to working
- Strong self-awareness and commitment to acting as a positive role model
- Commitment to non-discriminatory practice and to promoting equality and diversity
- A commitment to acting as a corporate parent in all aspects of practice where applicable
- A commitment to effective joint working with partners to meet Customers needs
- A strong sense of personal accountability

For more information or to apply please visit our website.