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485
Mental health volunteer volunteer roles
Page 6 of 33
Colchester, Essex (On-site)
Unpaid role, expenses not paid
Voluntary
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job description
Role summary
The use of complementary therapies in palliative care has become an increasingly significant feature of health care and evidence shows that therapies can support the emotional, mental, spiritual and physical wellbeing of patients and their families and carers, and those facing loss and bereavement. This role will give you the unique opportunity to use your incredible skills, qualities, and knowledge to gain experience in specialised healthcare for end of life and bereavement. This will enable you to build confidence and ability to provide care and wellbeing in an integrated hospice environment. Research has shown that its use alongside conventional medicine can help enhance relaxation and well-being, and relieve stress and anxiety, as well as help with the management of specific issues such as symptom control of fatigue, breathlessness, nausea, and pain.
An enhanced adult & child DBS check is required for this role.
Main duties of the role
• Provide therapies in accordance with the complementary therapy policy and procedure, as well as the code of ethics and practice.
• Assess and plan patients’ treatment and documentation of given treatment and patient response.
• Report any concerns you may have about a patient’s/client’s health or welfare (or anything the patient may have said that is of concern) to the IPU team or CT team lead
• Uphold the confidentiality guidance in all matters relating to the patient or their family.
• Be generally aware of patients’ needs and always ensure the dignity of the patients.
• Maintain good infection control practices at all times
• Prepare the complementary therapy treatment areas before and after a treatment
• Adhere to the dress code requirements.
• Seek support and advice when needed.
• To adhere to the CT code of conduct and ethics
• Provide feedback, including reports of any adverse effects, to the Complementary Therapy Lead.
• To undertake any other tasks as requested/deemed appropriate with the nature of the role.
• Complete all paperwork and feedback clearly and objectively
• Adhere to relevant and current protocols for the practice of the specific therapy or therapies.
All complementary therapies are characterised by treating the whole person, considering the mental, emotional and physical factors associated with the challenges they face. Complementary therapies work with the total care given, to promote comfort and support for both patients and their families/carers. We also support those who access our bereavement services.
Training & supervision
We will provide you with practice into palliative and bereavement care by extending the opportunities for you to gain valuable hands-on experience that will affirm your vocational knowledge and skills. Other training includes:
• There will be an induction to the hospice and all volunteers must undertake mandatory health and safety training. In addition, all volunteer complementary therapists have to undergo an enhanced DBS check, undertake safeguarding, accessing personal information (medical record information) and lone working training
• To undertake an induction into the complementary therapy service, this may include shadowing another volunteer therapist, as appropriate.
• To attend meetings/supervision and training in palliative needs.
Experience & qualifications required
• You will need to be qualified and hold the appropriate certifications in the relevant practice:
o L3+ Aromatherapy
o L3+ Massage therapy
o L3+ Reflexology
o L3+ Holistic therapy
o L2/L3+ Beauty therapy (with facial and massage/aromatherapy units)
o Qualified in the HEARTS PROCESS
o Degree2/3+ Reiki plus one of the above qualifications (not a stand alone Reiki qualification)
o L4+ Shiatsu
• Relevant professional qualifications essential from an accredited awarding body, such as C&G, VTCT, ITEC - which meets recognised UK Occupational Standards.
• Membership of a recognised Complementary Therapy Regulatory Body, e.g. CNHC, FHT, AOR or other voluntary recognised association or organisation, and hold up to date professional insurance, or be prepared to join prior to volunteering
• You must have current work experience and up to date skills which meet relevant competencies, e.g. CPD records and skills development.
Personal attributes
• Ability to work independently, and show flexibility by learning the ‘think on your feet’ and not to proceed if unsure and seek clarification
• Have the ability to keep the patient/client central to the treatment plan and make the required adjustments accordingly
• Be compassionate and empathtic, demonstrating sensitivity to patient/ client physical, emotional, mental and spiritual needs and wellbeing
• Ability to use initiative and be innovative
• Respectful of other’s differences and choices
• Reliable, organised honest and punctual
• Maintain confidentiality and GDPR at all times
• Be emotionally resilient to work in this type of care setting
• Recognise own boundaries in the therapeutic relationship and limitations of the role and seek support when needed
Organisation
Refreshed on: 04 June 2026
Closing date: 19 July 2026 at 15:46
Tags: Bereavement Support
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Barnard Castle, County Durham (On-site)
Unpaid role, expenses not paid
Voluntary
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job description
We’re Mind, the leading mental health charity. We won’t give up until everyone experiencing a mental health problem gets support and respect. We provide advice and support to empower anybody experiencing a mental health problem and we campaign to improve services, raise awareness, and promote understanding.
Our volunteers are a fundamental part of our shops. Any time which they volunteer at our shops, help us be there for more people who are experiencing a mental health problem.
About the volunteer role
To provide our volunteers with opportunities to gain a variety of skills and experience, we offer them a range of volunteer roles to choose from, which include:
- Stock preparation volunteer
- Volunteer shop sales assistant
- Volunteer stock generation assistant
- Volunteer window dresser/Merchandiser
- Specialist knowledge volunteer (antiques and collectables)
- Specialist knowledge volunteer (books and entertainment)
- Housekeeping volunteer
Key tasks
There is a variety of tasks within the above mentioned roles that our volunteers get involved with, including:
- Welcoming and assisting customers with their purchases, providing them with great customer service and a delightful shopping experience
- Receiving donated items from members of the public
- Sorting, steaming, tagging and preparing donated items for sale
- Creating visually appealing window and in-store displays
- Keeping the shop floor well stocked, clean and coordinated
- Processing sales and serving at the till
- Signing up gift aid donors
- Stock rotation
- Identifying special or valuable items within donated stock
About you
- Passionate about customer service
- Good communication skills
- Friendly and helpful
- Respectful of others and their diversity
Experience & skills you will gain
- Experience of working as part of a team
- Retail experience
- Stock organisation
- Selling skills
- Customer service skills
Our Commitment
We are committed to becoming actively anti-racist in everything we do. This is a critical priority for Mind. We embrace diversity and understand that being an inclusive organisation, recognising different perspectives, will enable us to provide excellent services. We are committed to ensuring all our employees are treated fairly and equitably at work and promoting equity in physical and mental health for all.
Organisation
Mind (Retail)
View profile
Registered Charity
Registered Charity
Mind Retail are a network of over 170 Mind charity shops across England and Wales.
Refreshed on: 02 July 2026
Closing date: 16 August 2026 at 15:32
Job ref: Mind Charity Shop Volunteer Barnard Castle
Tags: Retail / Sales, Customer Service, Customer support
The client requests no contact from agencies or media sales.
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Thank you!
Hackney, Greater London (On-site)
Hampton Court, Greater London
London, Greater London
Unpaid role, expenses paid
Voluntary
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job description
Join the team! - Bring your energy, positivity, and enthusiasm to our Cheer Squad and help inspire participants in running events, that are fundraising on behalf of MumsAid.
Purpose of Role
As a MumsAid Cheer Squad Volunteer, you’ll be the energetic, encouraging presence along the fundraising event route. Your cheers and support will motivate participants, help them reach the finish line, and make each event memorable for everyone involved.
What will you be doing?
-
Cheer, clap, and use provided materials to boost participants’ energy and motivation.
-
Be part of a team creating a lively, positive, and fun atmosphere.
-
Engage with participants and their families, celebrating their efforts.
-
Help make MumsAid events inspiring and memorable.
What skills and qualities can you bring?
-
Warm, welcoming, and friendly personality.
-
Energetic and enthusiastic, able to cheer and encourage in a supportive way.
-
Comfortable being outdoors in all weathers.
-
Able to stand for several hours or bring something to sit on.
-
Able to travel independently to the event.
-
Reliable, punctual, and committed.
-
Supportive of equality, diversity, and inclusion.
What is in it for me?
-
Join a friendly, welcoming volunteer team.
-
Be part of a supportive, community-focused charity.
-
Gain experience in volunteering and events.
-
Receive clear communication and support from the MumsAid events team, including event details and meeting points.
-
Volunteer t-shirt and cheer materials.
-
Snacks and drinks during your volunteer shift.
-
Reimbursement of pre-agreed travel expenses (with receipts).
Organisation
Refreshed on: 14 June 2026
Closing date: 29 July 2026 at 10:56
Job ref: Cheer Squad
Tags: Fundraising, Mental Health, Events / Activities
The client requests no contact from agencies or media sales.
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Thank you!
North Shields, Tyne and Wear (On-site)
Unpaid role, expenses not paid
Voluntary
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job description
We’re Mind, the leading mental health charity. We won’t give up until everyone experiencing a mental health problem gets support and respect. We provide advice and support to empower anybody experiencing a mental health problem and we campaign to improve services, raise awareness, and promote understanding.
Our volunteers are a fundamental part of our shops. Any time which they volunteer at our shops, help us be there for more people who are experiencing a mental health problem.
About the volunteer role
To provide our volunteers with opportunities to gain a variety of skills and experience, we offer them a range of volunteer roles to choose from, which include:
- Stock preparation volunteer
- Volunteer shop sales assistant
- Volunteer stock generation assistant
- Volunteer window dresser/Merchandiser
- Specialist knowledge volunteer (antiques and collectables)
- Specialist knowledge volunteer (books and entertainment)
- Housekeeping volunteer
Key tasks
There is a variety of tasks within the above mentioned roles that our volunteers get involved with, including:
- Welcoming and assisting customers with their purchases, providing them with great customer service and a delightful shopping experience
- Receiving donated items from members of the public
- Sorting, steaming, tagging and preparing donated items for sale
- Creating visually appealing window and in-store displays
- Keeping the shop floor well stocked, clean and coordinated
- Processing sales and serving at the till
- Signing up gift aid donors
- Stock rotation
- Identifying special or valuable items within donated stock
About you
- Passionate about customer service
- Good communication skills
- Friendly and helpful
- Respectful of others and their diversity
Experience & skills you will gain
- Experience of working as part of a team
- Retail experience
- Stock organisation
- Selling skills
- Customer service skills
Our Commitment
We are committed to becoming actively anti-racist in everything we do. This is a critical priority for Mind. We embrace diversity and understand that being an inclusive organisation, recognising different perspectives, will enable us to provide excellent services. We are committed to ensuring all our employees are treated fairly and equitably at work and promoting equity in physical and mental health for all.
Organisation
Mind (Retail)
View profile
Registered Charity
Registered Charity
Mind Retail are a network of over 170 Mind charity shops across England and Wales.
Posted on: 10 July 2026
Closing date: 08 October 2026 at 13:56
Job ref: Shop Volunteer North Shields Mind Shop
Tags: Retail / Sales, Customer Service, Customer support
The client requests no contact from agencies or media sales.
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Thank you!
Middlesbrough, North Yorkshire (On-site)
Unpaid role, expenses not paid
Voluntary
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job description
We’re Mind, the leading mental health charity. We won’t give up until everyone experiencing a mental health problem gets support and respect. We provide advice and support to empower anybody experiencing a mental health problem and we campaign to improve services, raise awareness, and promote understanding.
Our volunteers are a fundamental part of our shops. Any time which they volunteer at our shops, help us be there for more people who are experiencing a mental health problem.
About the volunteer role
To provide our volunteers with opportunities to gain a variety of skills and experience, we offer them a range of volunteer roles to choose from, which include:
- Stock preparation volunteer
- Volunteer shop sales assistant
- Volunteer stock generation assistant
- Volunteer window dresser/Merchandiser
- Specialist knowledge volunteer (antiques and collectables)
- Specialist knowledge volunteer (books and entertainment)
- Housekeeping volunteer
Key tasks
There is a variety of tasks within the above mentioned roles that our volunteers get involved with, including:
- Welcoming and assisting customers with their purchases, providing them with great customer service and a delightful shopping experience
- Receiving donated items from members of the public
- Sorting, steaming, tagging and preparing donated items for sale
- Creating visually appealing window and in-store displays
- Keeping the shop floor well stocked, clean and coordinated
- Processing sales and serving at the till
- Signing up gift aid donors
- Stock rotation
- Identifying special or valuable items within donated stock
About you
- Passionate about customer service
- Good communication skills
- Friendly and helpful
- Respectful of others and their diversity
Experience & skills you will gain
- Experience of working as part of a team
- Retail experience
- Stock organisation
- Selling skills
- Customer service skills
Our Commitment
We are committed to becoming actively anti-racist in everything we do. This is a critical priority for Mind. We embrace diversity and understand that being an inclusive organisation, recognising different perspectives, will enable us to provide excellent services. We are committed to ensuring all our employees are treated fairly and equitably at work and promoting equity in physical and mental health for all.
Organisation
Mind (Retail)
View profile
Registered Charity
Registered Charity
Mind Retail are a network of over 170 Mind charity shops across England and Wales.
Refreshed on: 09 July 2026
Closing date: 23 August 2026 at 14:37
Job ref: Mind Shop Stokesley Shop Volunteer
Tags: Retail / Sales, Customer Service, Customer support
The client requests no contact from agencies or media sales.
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Thank you!
London, Greater London (On-site)
Unpaid role, expenses not paid
Voluntary
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job description
We’re Mind, the leading mental health charity. We won’t give up until everyone experiencing a mental health problem gets support and respect. We provide advice and support to empower anybody experiencing a mental health problem and we campaign to improve services, raise awareness, and promote understanding.
Our volunteers are a fundamental part of our shops. Any time which they volunteer at our shops, help us be there for more people who are experiencing a mental health problem.
About the volunteer role
To provide our volunteers with opportunities to gain a variety of skills and experience, we offer them a range of volunteer roles to choose from, which include:
- Stock preparation volunteer
- Volunteer shop sales assistant
- Volunteer stock generation assistant
- Volunteer window dresser/Merchandiser
- Specialist knowledge volunteer (antiques and collectables)
- Specialist knowledge volunteer (books and entertainment)
- Housekeeping volunteer
Key tasks
There is a variety of tasks within the above mentioned roles that our volunteers get involved with, including:
- Welcoming and assisting customers with their purchases, providing them with great customer service and a delightful shopping experience
- Receiving donated items from members of the public
- Sorting, steaming, tagging and preparing donated items for sale
- Creating visually appealing window and in-store displays
- Keeping the shop floor well stocked, clean and coordinated
- Processing sales and serving at the till
- Signing up gift aid donors
- Stock rotation
- Identifying special or valuable items within donated stock
About you
- Passionate about customer service
- Good communication skills
- Friendly and helpful
- Respectful of others and their diversity
Experience & skills you will gain
- Experience of working as part of a team
- Retail experience
- Stock organisation
- Selling skills
- Customer service skills
Our Commitment
We are committed to becoming actively anti-racist in everything we do. This is a critical priority for Mind. We embrace diversity and understand that being an inclusive organisation, recognising different perspectives, will enable us to provide excellent services. We are committed to ensuring all our employees are treated fairly and equitably at work and promoting equity in physical and mental health for all.
Organisation
Mind (Retail)
View profile
Registered Charity
Registered Charity
Mind Retail are a network of over 170 Mind charity shops across England and Wales.
Refreshed on: 05 July 2026
Closing date: 19 August 2026 at 15:55
Job ref: Mind Shop Volunteer Mind Charity Shop Parkway
Tags: Retail / Sales, Customer Service, Customer support
The client requests no contact from agencies or media sales.
Does something look incorrect in this job listing?
Thank you!
Cannock, Staffordshire (On-site)
Unpaid role, expenses not paid
Voluntary
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job description
We’re Mind, the leading mental health charity. We won’t give up until everyone experiencing a mental health problem gets support and respect. We provide advice and support to empower anybody experiencing a mental health problem and we campaign to improve services, raise awareness, and promote understanding.
Our volunteers are a fundamental part of our shops. Any time which they volunteer at our shops, help us be there for more people who are experiencing a mental health problem.
About the volunteer role
To provide our volunteers with opportunities to gain a variety of skills and experience, we offer them a range of volunteer roles to choose from, which include:
- Stock preparation volunteer
- Volunteer shop sales assistant
- Volunteer stock generation assistant
- Volunteer window dresser/Merchandiser
- Specialist knowledge volunteer (antiques and collectables)
- Specialist knowledge volunteer (books and entertainment)
- Housekeeping volunteer
Key tasks
There is a variety of tasks within the above mentioned roles that our volunteers get involved with, including:
- Welcoming and assisting customers with their purchases, providing them with great customer service and a delightful shopping experience
- Receiving donated items from members of the public
- Sorting, steaming, tagging and preparing donated items for sale
- Creating visually appealing window and in-store displays
- Keeping the shop floor well stocked, clean and coordinated
- Processing sales and serving at the till
- Signing up gift aid donors
- Stock rotation
- Identifying special or valuable items within donated stock
About you
- Passionate about customer service
- Good communication skills
- Friendly and helpful
- Respectful of others and their diversity
Experience & skills you will gain
- Experience of working as part of a team
- Retail experience
- Stock organisation
- Selling skills
- Customer service skills
Our Commitment
We are committed to becoming actively anti-racist in everything we do. This is a critical priority for Mind. We embrace diversity and understand that being an inclusive organisation, recognising different perspectives, will enable us to provide excellent services. We are committed to ensuring all our employees are treated fairly and equitably at work and promoting equity in physical and mental health for all.
Organisation
Mind (Retail)
View profile
Registered Charity
Registered Charity
Mind Retail are a network of over 170 Mind charity shops across England and Wales.
Refreshed on: 22 June 2026
Closing date: 06 August 2026 at 15:32
Job ref: Mind Shop Cannock - Shop Volunteer
Tags: Retail / Sales, Customer Service, Customer support
The client requests no contact from agencies or media sales.
Does something look incorrect in this job listing?
Thank you!
Ely, Cambridgeshire (On-site)
Unpaid role, expenses not paid
Voluntary
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job description
We’re Mind, the leading mental health charity. We won’t give up until everyone experiencing a mental health problem gets support and respect. We provide advice and support to empower anybody experiencing a mental health problem and we campaign to improve services, raise awareness, and promote understanding.
Our volunteers are a fundamental part of our shops. Any time which they volunteer at our shops, help us be there for more people who are experiencing a mental health problem.
About the volunteer role
To provide our volunteers with opportunities to gain a variety of skills and experience, we offer them a range of volunteer roles to choose from, which include:
- Stock preparation volunteer
- Volunteer shop sales assistant
- Volunteer stock generation assistant
- Volunteer window dresser/Merchandiser
- Specialist knowledge volunteer (antiques and collectables)
- Specialist knowledge volunteer (books and entertainment)
- Housekeeping volunteer
Key tasks
There is a variety of tasks within the above mentioned roles that our volunteers get involved with, including:
- Welcoming and assisting customers with their purchases, providing them with great customer service and a delightful shopping experience
- Receiving donated items from members of the public
- Sorting, steaming, tagging and preparing donated items for sale
- Creating visually appealing window and in-store displays
- Keeping the shop floor well stocked, clean and coordinated
- Processing sales and serving at the till
- Signing up gift aid donors
- Stock rotation
- Identifying special or valuable items within donated stock
About you
- Passionate about customer service
- Good communication skills
- Friendly and helpful
- Respectful of others and their diversity
Experience & skills you will gain
- Experience of working as part of a team
- Retail experience
- Stock organisation
- Selling skills
- Customer service skills
Our Commitment
We are committed to becoming actively anti-racist in everything we do. This is a critical priority for Mind. We embrace diversity and understand that being an inclusive organisation, recognising different perspectives, will enable us to provide excellent services. We are committed to ensuring all our employees are treated fairly and equitably at work and promoting equity in physical and mental health for all.
Organisation
Mind (Retail)
View profile
Registered Charity
Registered Charity
Mind Retail are a network of over 170 Mind charity shops across England and Wales.
Refreshed on: 19 June 2026
Closing date: 03 August 2026 at 15:26
Job ref: Mind Shop Ely - Shop Volunteer
Tags: Retail / Sales, Customer Service, Customer support
The client requests no contact from agencies or media sales.
Does something look incorrect in this job listing?
Thank you!
Matlock, Derbyshire (On-site)
Unpaid role, expenses paid
Voluntary
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job description
Our green charity looks after dozens of spaces around the East Midlands, including Denefields Meadows in Matlock.
From planting and coppicing trees to litter picking and weeding, there are tasks for people of all ages and abilities, whether you’re an avid gardener or a brand new enthusiast. Full training, PPE, and light refreshments are provided. We’ll also fully reimburse your transport costs.
Volunteering has many benefits:
- Being active helps your physical and mental health
- Meet new people and being social
- Enjoy working outdoors in the fresh air
- See a green space improve before your very eyes
- Give back to your community
- …and much more!
Organisation
Groundwork Five Counties
View profile
Registered Charity
21 - 50
Registered Charity
21 - 50
We are passionate about sustainability, supporting people, communities and local green spaces.
Posted on: 01 July 2026
Closing date: 29 September 2026 at 12:43
Tags: Climate Change, Culture, Engagement / Outreach, Environment / Animal, Garden, Mental Health, Physical Activity, Sustainability, Wildlife, Events / Activities
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Thank you!
Lytham Saint Annes, Lancashire (On-site)
Unpaid role, expenses not paid
Voluntary
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job description
We’re Mind, the leading mental health charity. We won’t give up until everyone experiencing a mental health problem gets support and respect. We provide advice and support to empower anybody experiencing a mental health problem and we campaign to improve services, raise awareness, and promote understanding.
Our volunteers are a fundamental part of our shops. Any time which they volunteer at our shops, help us be there for more people who are experiencing a mental health problem.
About the volunteer role
To provide our volunteers with opportunities to gain a variety of skills and experience, we offer them a range of volunteer roles to choose from, which include:
- Stock preparation volunteer
- Volunteer shop sales assistant
- Volunteer stock generation assistant
- Volunteer window dresser/Merchandiser
- Specialist knowledge volunteer (antiques and collectables)
- Specialist knowledge volunteer (books and entertainment)
- Housekeeping volunteer
Key tasks
There is a variety of tasks within the above mentioned roles that our volunteers get involved with, including:
- Welcoming and assisting customers with their purchases, providing them with great customer service and a delightful shopping experience
- Receiving donated items from members of the public
- Sorting, steaming, tagging and preparing donated items for sale
- Creating visually appealing window and in-store displays
- Keeping the shop floor well stocked, clean and coordinated
- Processing sales and serving at the till
- Signing up gift aid donors
- Stock rotation
- Identifying special or valuable items within donated stock
About you
- Passionate about customer service
- Good communication skills
- Friendly and helpful
- Respectful of others and their diversity
Experience & skills you will gain
- Experience of working as part of a team
- Retail experience
- Stock organisation
- Selling skills
- Customer service skills
Our Commitment
We are committed to becoming actively anti-racist in everything we do. This is a critical priority for Mind. We embrace diversity and understand that being an inclusive organisation, recognising different perspectives, will enable us to provide excellent services. We are committed to ensuring all our employees are treated fairly and equitably at work and promoting equity in physical and mental health for all.
Organisation
Mind (Retail)
View profile
Registered Charity
Registered Charity
Mind Retail are a network of over 170 Mind charity shops across England and Wales.
Posted on: 10 July 2026
Closing date: 08 October 2026 at 13:59
Job ref: Shop Volunteer Lytham Mind Charity Shop
Tags: Retail / Sales, Customer Service, Customer support
The client requests no contact from agencies or media sales.
Does something look incorrect in this job listing?
Thank you!
Bexhill-on-Sea, East Sussex (On-site)
Unpaid role, expenses not paid
Voluntary
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job description
We’re Mind, the leading mental health charity. We won’t give up until everyone experiencing a mental health problem gets support and respect. We provide advice and support to empower anybody experiencing a mental health problem and we campaign to improve services, raise awareness, and promote understanding.
Our volunteers are a fundamental part of our shops. Any time which they volunteer at our shops, help us be there for more people who are experiencing a mental health problem.
About the volunteer role
To provide our volunteers with opportunities to gain a variety of skills and experience, we offer them a range of volunteer roles to choose from, which include:
- Stock preparation volunteer
- Volunteer shop sales assistant
- Volunteer stock generation assistant
- Volunteer window dresser/Merchandiser
- Specialist knowledge volunteer (antiques and collectables)
- Specialist knowledge volunteer (books and entertainment)
- Housekeeping volunteer
Key tasks
There is a variety of tasks within the above mentioned roles that our volunteers get involved with, including:
- Welcoming and assisting customers with their purchases, providing them with great customer service and a delightful shopping experience
- Receiving donated items from members of the public
- Sorting, steaming, tagging and preparing donated items for sale
- Creating visually appealing window and in-store displays
- Keeping the shop floor well stocked, clean and coordinated
- Processing sales and serving at the till
- Signing up gift aid donors
- Stock rotation
- Identifying special or valuable items within donated stock
About you
- Passionate about customer service
- Good communication skills
- Friendly and helpful
- Respectful of others and their diversity
Experience & skills you will gain
- Experience of working as part of a team
- Retail experience
- Stock organisation
- Selling skills
- Customer service skills
Our Commitment
We are committed to becoming actively anti-racist in everything we do. This is a critical priority for Mind. We embrace diversity and understand that being an inclusive organisation, recognising different perspectives, will enable us to provide excellent services. We are committed to ensuring all our employees are treated fairly and equitably at work and promoting equity in physical and mental health for all.
Application Instructions
How to Apply:
Please apply for our Volunteer role by emailing the following information:
• Your full name (first name and surname)
• Your date of birth (all of our Volunteers must be a minimum of 18 years of age)
• Your email address
• Your phone number
• How many hours a week you’d be interested in volunteering in our Volunteer role for
Any personal information you share will be used solely for processing your application for volunteering.
Organisation
Mind (Retail)
View profile
Registered Charity
Registered Charity
Mind Retail are a network of over 170 Mind charity shops across England and Wales.
Refreshed on: 02 July 2026
Closing date: 16 August 2026 at 15:07
Job ref: Mind Shop Bexhill Lead Volunteer
Tags: Retail / Sales, Customer Service, Customer support
The client requests no contact from agencies or media sales.
Does something look incorrect in this job listing?
Thank you!
London, Greater London (On-site)
Unpaid role, expenses not paid
Voluntary
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job description
We’re Mind, the leading mental health charity. We won’t give up until everyone experiencing a mental health problem gets support and respect. We provide advice and support to empower anybody experiencing a mental health problem and we campaign to improve services, raise awareness, and promote understanding.
Our volunteers are a fundamental part of our shops. Any time which they volunteer at our shops, help us be there for more people who are experiencing a mental health problem.
About the volunteer role
To provide our volunteers with opportunities to gain a variety of skills and experience, we offer them a range of volunteer roles to choose from, which include:
- Stock preparation volunteer
- Volunteer shop sales assistant
- Volunteer stock generation assistant
- Volunteer window dresser/Merchandiser
- Specialist knowledge volunteer (antiques and collectables)
- Specialist knowledge volunteer (books and entertainment)
- Housekeeping volunteer
Key tasks
There is a variety of tasks within the above mentioned roles that our volunteers get involved with, including:
- Welcoming and assisting customers with their purchases, providing them with great customer service and a delightful shopping experience
- Receiving donated items from members of the public
- Sorting, steaming, tagging and preparing donated items for sale
- Creating visually appealing window and in-store displays
- Keeping the shop floor well stocked, clean and coordinated
- Processing sales and serving at the till
- Signing up gift aid donors
- Stock rotation
- Identifying special or valuable items within donated stock
About you
- Passionate about customer service
- Good communication skills
- Friendly and helpful
- Respectful of others and their diversity
Experience & skills you will gain
- Experience of working as part of a team
- Retail experience
- Stock organisation
- Selling skills
- Customer service skills
Our Commitment
We are committed to becoming actively anti-racist in everything we do. This is a critical priority for Mind. We embrace diversity and understand that being an inclusive organisation, recognising different perspectives, will enable us to provide excellent services. We are committed to ensuring all our employees are treated fairly and equitably at work and promoting equity in physical and mental health for all.
Organisation
Mind (Retail)
View profile
Registered Charity
Registered Charity
Mind Retail are a network of over 170 Mind charity shops across England and Wales.
Refreshed on: 09 July 2026
Closing date: 23 August 2026 at 15:41
Job ref: Mind Shop Northcote Shop Volunteer
Tags: Retail / Sales, Customer Service, Customer support
The client requests no contact from agencies or media sales.
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Leeds, West Yorkshire (On-site)
Unpaid role, expenses not paid
Voluntary
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job description
We’re Mind, the leading mental health charity. We won’t give up until everyone experiencing a mental health problem gets support and respect. We provide advice and support to empower anybody experiencing a mental health problem and we campaign to improve services, raise awareness, and promote understanding.
Our volunteers are a fundamental part of our shops. Any time which they volunteer at our shops, help us be there for more people who are experiencing a mental health problem.
About the volunteer role
To provide our volunteers with opportunities to gain a variety of skills and experience, we offer them a range of volunteer roles to choose from, which include:
- Stock preparation volunteer
- Volunteer shop sales assistant
- Volunteer stock generation assistant
- Volunteer window dresser/Merchandiser
- Specialist knowledge volunteer (antiques and collectables)
- Specialist knowledge volunteer (books and entertainment)
- Housekeeping volunteer
Key tasks
There is a variety of tasks within the above mentioned roles that our volunteers get involved with, including:
- Welcoming and assisting customers with their purchases, providing them with great customer service and a delightful shopping experience
- Receiving donated items from members of the public
- Sorting, steaming, tagging and preparing donated items for sale
- Creating visually appealing window and in-store displays
- Keeping the shop floor well stocked, clean and coordinated
- Processing sales and serving at the till
- Signing up gift aid donors
- Stock rotation
- Identifying special or valuable items within donated stock
About you
- Passionate about customer service
- Good communication skills
- Friendly and helpful
- Respectful of others and their diversity
Experience & skills you will gain
- Experience of working as part of a team
- Retail experience
- Stock organisation
- Selling skills
- Customer service skills
Our Commitment
We are committed to becoming actively anti-racist in everything we do. This is a critical priority for Mind. We embrace diversity and understand that being an inclusive organisation, recognising different perspectives, will enable us to provide excellent services. We are committed to ensuring all our employees are treated fairly and equitably at work and promoting equity in physical and mental health for all.
Organisation
Mind (Retail)
View profile
Registered Charity
Registered Charity
Mind Retail are a network of over 170 Mind charity shops across England and Wales.
Refreshed on: 19 June 2026
Closing date: 03 August 2026 at 15:38
Job ref: Mind Shop Garforth - Shop Volunteer
Tags: Retail / Sales, Customer Service, Customer support
The client requests no contact from agencies or media sales.
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Thank you!
London, Greater London (On-site)
Unpaid role, expenses not paid
Voluntary
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job description
Volunteer Administrator
Location: HAGA 590 Seven Sisters Road, London, N15 6HR
Timing: Maximum of up to 15 hours per week
About Waythrough
Waythrough provides specialist support across mental health, alcohol, drugs and related areas. We delivery high-quality, evidence-based services designed around the real needs of the people we serve.
Every year, we support around 125,000 people through over 250 services - and it's all made possible by our 3,500 brilliant staff and volunteers.
Make a real difference in your community
Are you passionate about helping others live safer, healthier, more independent lives? Join our team at Waythrough and support people facing challenges around mental health, substance use, housing or domestic abuse. This is more than just a job – it’s a chance to build meaningful relationships and create lasting change.
We're looking for a friendly and organised volunteer to support our Haringey service with a range of administration tasks.
We support our Haringey residents in making positive changes in their alcohol or substance use recovery journey. We have one-to-one, group, and counselling services all under one roof. We understand that many people who want help with their substance use also face challenges with other areas including housing, employment, benefits, gambling, and smoking – we’re here to help.
You'll help people access the support they need by contacting clients, arranging appointments and assisting with clinic bookings. You'll also help keep our records accurate and up to date, supporting important projects that improve health outcomes for the people we work with.
This is a great opportunity to develop administration and communication skills, gain experience in a health and wellbeing setting, and make a real difference in your local community.
What We Offer
We value the people who make a difference every day. Alongside meaningful work, you’ll enjoy:
-
Discounts from various schemes
-
Training and personal development
-
A chance to make a real difference in people’s lives
-
Free induction and role-specific training
-
Support from experienced staff and regular supervision
-
Opportunities to meet new people and develop your confidence
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Reimbursement for travel and agreed expenses
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Valuable experience that can support your personal or career development
Inclusion and accessibility
Waythrough is proud to be an equal opportunities employer. We welcome applications from all backgrounds and communities, especially those with lived experience of the issues we support.
We have signed up to the Disability Confident Scheme - all applicants are welcome, and adjustments can be made to enable fair participation.
Organisation
Waythrough
View profile
Registered Charity
More than 1000
Registered Charity
More than 1000
Our vision is to break down the barriers that stop people getting the support they need to live a life they value.
Posted on: 13 July 2026
Closing date: 31 August 2026 at 10:00
Job ref: JR013188
Tags: Substance Misuse
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Remote
Unpaid role, expenses paid
Voluntary
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job description
What does a Helpline Volunteer do?
FamilyLine operates as Family Action’s National Helpline, open Monday – Friday, 9am – 7pm to anyone 18+ experiencing challenges related to family life. Volunteers use a digital system to volunteer from their own home, offering listening & emotional support, suggestions, guidance & signposting via telephone, webchat and text messages. Volunteers are trained to support using an empathetic, people-focused approach to ensure everyone who accesses the service feels included and receives the support they need. Volunteers are also able to make referrals to other services, such as FamilyLine’s Counselling & Befriending service, or the Family Action grants programme.
How often would I need to volunteer?
FamilyLine volunteers choose the days & times for their own shifts of at least 2 hours per week. We are looking for a commitment of at least 12 months.
What skills do I need?
- Listening skills
- Empathy, and non-judgemental attitude
- Ability to remain calm under pressure
- Teamwork skills, with the ability to work independently
- Reliability – able to commit to training, shifts and supervision
- Reflective skills & commitment to growth
- Can-do attitude – willingness to learn new approaches, new skills & new IT systems!
What’s in it for me?
- Make a difference to the lives of families across the UK
- Acquire telephone and digital support skills & experience, and participate in training to further your knowledge
- Be part of a friendly team supporting vulnerable families, volunteering alongside others with shared values
Recruitment and Training:
All applications will be shortlisted for interview. Those successful will be invited to our group training sessions.
Please note that group training cannot be moved, and if you are unable to attend, unfortunately you will not be able to proceed to the role. Please see below for dates:
- Introduction to FamilyLine: Monday, 14th September, 11:30am – 2:30pm
- Safeguarding: Thursday, 17th September, 11:30am – 2:30pm
- System, Call Structure & Processes: Tuesday, 22nd September, 11:30am – 2:30pm
- Data Capture (Analysis and Recording): Tuesday, 29th September, 11:30am – 2pm
- Call Skills Practice: Thursday, 1st October, 11:30am – 2pm
- Webchat Skills Practice: Monday, 5th October, 11:30am – 2pm
- 1-1 Supervised Shift: Flexible, between 9th October – 20th November (To be arranged after training is completed)
How do I apply?
To apply, please click the 'Redirect to Recruiter' button at the top of the advert. This will take you to our 'Expression of Interest' page. Please complete this to receive an application form within 24 hours.
Organisation
Family Action
View profile
Registered Charity
501 - 1000
Registered Charity
501 - 1000
Family Action is an award-winning national charity working from the heart of local communities across England and Wales.
Posted on: 09 July 2026
Closing date: 31 July 2026 at 08:54
Tags: Advice / Information, Helpline, Mental Health
The client requests no contact from agencies or media sales.
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Thank you!
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