Mental health worker jobs

Crisis is the national charity for people experiencing homelessness. In 2024 we embarked on our new 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.

Title: Crisis at Christmas Locum Outreach Worker (Day Centres)

Contract: Casual worker in December 2025 – a minimum of three shifts, 8-hour shifts with half an hour break, between Tuesday 24 Dec and Saturday 28 Dec 2025

Pay: £20 per hour over three, 8-hour shifts (£30 per hour on Bank Holidays – 25 and 26 December)

Locations: Crisis at Christmas day centres will be operating from the locations below:

· Stratford Day Centre, School 21, E15 4RZ [SHIFTS AT THIS LOCATION ARE CURRENTLY FULL]

· Pimlico Day Centre, Pimlico Academy, SW1V 3AT

·       Paddington Day Centre, City of Westminster College, W2 1NB

A fantastic locum opportunity for skilled Outreach workers who have front line experience supporting rough sleepers.

You will be working at our Christmas Day Centres to engage with our guests looking for help, guidance, and support around their housing situation, especially those who are believed to currently be rough sleeping.

You will be employed  directly by Crisis during this period, for this reason any applications must be with permission from your current employer which must be sought and cannot be assumed.

Experience required

· Demonstrable experience of working directly with rough sleepers (e.g., in outreach, day centres or similar services)

· Good knowledge of voluntary sector services and statutory rights of homeless people

· Ability to deal flexibly with a broad range of clients, and with challenging behaviour.

· Striving for equality of opportunity in the context of rough-sleeping and homelessness

· Current registered CHAIN user

Shifts

Shifts will be 9am – 6pm and Day Centre Outreach workers must commit to a minimum of 3 shifts to be accepted into the role.

You will also accrue annual leave during this work, which will be calculated according to statutory guidelines and will be paid in your final payslip. Holiday entitlement will be calculated as 12.07% of actual hours worked and equates to approximately £3.80 per hour for bank holidays worked and £2.40 per hour for non-bank holiday work.

Applications close on Sunday 26 October at midnight

Job Purpose

This role sits within our crisis alternative service, Safe Space, which is a core and out of hours service providing a safe and welcoming space for people who are feeling distressed and experiencing crisis. Our aim of the service is to keep individuals well in the community and prevent readmission into hospital. The service operates 365 days a year from 14:00-22:00pm across all of our boroughs.

Staff within the service will provide person-centred, practical and emotional support, face to face or via telephone or virtual on a one-to-one basis to individuals experiencing mental health crisis or preventing crisis.

The objectives of the service include:

• To improve the mental wellbeing of people experiencing mental health and social crisis in HFEH.
• To proactively work with keeping people well in the community to reduce re-admitters into hospitals by working with WL NHS teams (e.g. discharge, LPS, CATT, MINT and SPA)
• To provide a true alternative to A&E via a non-clinical drop-in service to support clients
• To provide support to clients accessing the service- for instance: signposting, de-escalation and crisis recovery planning.
• To contribute to an improvement in individual mental wellbeing.
• To remain a source of independent support for all clients.
• To treat service users with respect, dignity and personalised support
• To raise awareness of mental health services available with the goal to improve long term mental health and reduce social isolation
• To increase self-management skills of those accessing the service
• To reduce the use of police, ambulance and statutory mental health services whilst experiencing crisis via a drop-in service.
• To reduce the use of statutory crisis services by people experiencing mental ill health without positive outcomes for the individual.

The Role

The role of the team manager will be to support the rest of the team in delivering interventions on a one-to-one. The role will also involve triaging and assessing all clients accessing the service, signposting and delivering collaborative self-management plans with clients to improve mental wellbeing. The role will also include line management and supervision of senior support workers and support workers within the service. Team managers are responsible for management of their site; including report writing, audits and being the named manager for the site and allocated borough following the borough-based approach. This role directly supports the service managers in keeping to a high standard service. The role will include implementing a smooth running of the service including facilitating debriefing and providing senior support onsite. The role of the team manager is non-clinical.

Key Responsibilities

• Providing a person centred and recovery orientated approach in all aspects of the roles and responsibilities.

• Guiding the team, responding to referrals and planning each shift in terms of staffing, activities and case allocation

• Understanding of risk and risk management

• Understanding safeguarding adults and children processes and legal requirements

• To work autonomously in a fast-paced environment and under pressure

• Oversee re-admitters and clients being discharged on a weekly basis

• Responsible lead for allocated site, attend and lead discussions with MDT teams

• Responsible for keeping allocated site to a high standard and reporting any health and safety concerns

• To facilitate daily briefings with team to ensure continuity and safety

• Understanding of safety planning and de-escalation

• Monitoring and management of team training, absence and wellbeing

• Working collaboratively with clients to understand their needs and developing flexible and realistic crisis support packages/person centred plans

• Promoting people’ rights and responsibilities

• Conduct monthly supervisions and annual appraisals of supervisees

• Work and manage the team in-line with targets and KPI’s, ensuring that outcomes, outputs and impact are recorded

• Listening to clients and encouraging positive steps towards self-management of crisis and recovery, providing advice, information, practical and emotional support to clients

• To attend all mandatory training including safeguarding and GDPR and actively embrace own CPD

• Proactively recognising the indicators of deteriorating mental health and facilitate appropriate action, whilst liaising with relevant agencies e.g. CATT, Emergency Duty Teams, CMHTS, etc

• Maintain and ensure team compliance of accurate records, detailing interventions

• Abide by supporting governance such as Mind Policy and Proceedures, Understanding CQC standards and NICE guidelines around mental health

• Providing administrative support to the team

• Overseeing and provide shadowing to new staff members and volunteers

• Attend reflective practice, peer supervision and line management supervision

• Create and maintain good working relationships with partner agencies

• Provide guidance to support workers and volunteers

• To work with service managers and assist with reporting and monitoring

Person Specification

• Minimum of 1 year working in mental health services and with clients experiencing mental health distress and crisis

• Experience of line management within a mental health setting

• Experience of de-escalation

• Experience of managing challenging behaviour and dealing with clients with complex needs

• Evidence of continual professional development

• Understanding of the Recovery Model in mental health

• Understanding of the principles of trauma informed care

• Understanding of suicide prevention and safety planning

• Experience of managing safeguarding risks and understanding legal requirements for safeguarding adults and children

• Understanding of how to report and mitigate risks

• Understanding of the relationship between mental health and social issues and how these issues may impact on physical, mental and emotional wellbeing

• Understanding of relevant legislation and policies

• Understanding safeguarding adults and children processes and legal requirements

• Awareness of issues in mental health service provision

• A good understanding of mental health conditions

• Experience of working with vulnerable individuals

• Creative and flexible approach to working with individuals

• Ability to deal with stressful and difficult situations in a calm manner and de-escalate challenging situations

• Ability to prioritise and manage workload

• Ability to involve clients and carers in all aspects of work

• Empathy and non-judgemental approach

• Good communication skills

• Capacity to work within an agreed shift pattern

• Experience of delivering information and advice (housing, benefits, debt etc)

• Experience of non-clinical, therapeutic interventions like psychoeducation

• Good IT skills including Word, Outlook, Excel and PowerPoint, with proven ability to input and extract information and produce reports

• Understanding of different databases such as Views, Salesforce and NHS

• Car driver with sole ownership of a vehicle and ability to travel to multiple locations (e.g. NHS sites and community sites) would be essential.

• Ability to work out of hours and on weekends at multiple locations including NHS sites and community sites

Family Support Worker

£24,000 pa + benefits (including 25 days annual leave, company car and pension)

This roles covers Thames Valley and the surrounding area.

Rainbow Trust Children’s Charity is going through an exciting time where we are growing, with the aim of reaching more families in need.

About the role:

We are looking to appoint a Family Support Worker to deliver high-quality family support services as part of our Thames Valley Team.

Reporting to the Family Support Manager and working in partnership with health, education, and social care professionals, you will take responsibility for providing needs-led emotional, social, and practical support to families where a child/young person has a life threatening or terminal illness.

Having worked in a stressful and emotional environment you will have a genuine interest in building supportive relationships and helping people; and having provided bereavement support to families, you understand processes of grief, loss, and change - and how best to help others deal with its impact.

Location:

This role covers Thames Valley and surrounding areas. The role does require travel, however you have the freedom to plan your own diary around the demands of both the families you are working with, your team, and also any personal appointments you may need to attend.

What we’re looking for:

· An experienced child health, education or social care professional - applications will be particularly welcome from those who have worked in a community environment and those with a recognised qualification in education, health or social care.

· A warm, inclusive approach to achieving goals quickly and correctly.

· Practiced in child protection, information sharing and the rules around data protection - you lead by example, drawing on your own professional experience and working within established guidelines.

· Practical and people-oriented - you will thrive working at a fast pace whilst maintaining accuracy and be a confident user of IT (including MSOffice)

· A persuasive and open communicator, you will work collaboratively with your team and volunteers to ensure delivery of a high-quality service and support fundraising colleagues by writing case studies and family updates

· A practical knowledge of diversity issues affecting children, young people, and their families – aware that being responsive to others needs and concerns, is essential.

What we offer:

We have a range of fantastic benefits that we offer our employees. If you’d like to find out more about these benefits and working with us, please visit our website. More information can also be found in our Candidate Pack.

We also have a fantastic learning and development programme - the Anne Harris skills development programme - in which we aim to provide a high level of training and development opportunities for all staff, so you are able to perform to the best of your ability, achieve individual and team objectives aligned to Rainbow Trusts strategic plan, supporting staff to be the best they can be, and feel a valued member of a high performing organisation.

Our Family Support Workers are given the opportunity to complete a number of diverse training courses in their first 12 months, including but not limited to: Mental Health First Aid, Makaton, counselling skills, and Introduction to Play.

The programme aims to provide a building block for you to individually tailor your own learning and development needs, with all family support workers having a foundation level of skills within their first year.

How to apply:

To apply please visit our website via the link.

Interview dates: Interview Dates to be confirmed.

Interviews will take place via Teams or in person with a date to be confirmed. We will only contact those applicants who have been successful.

There will be a requirement for flexible working and a full current driver’s licence to accommodate the team and family need. An enhanced DBS disclosure will be required for this post.

Rainbow Trust is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment.

Rainbow Trust is an equal opportunities employer and a Best Companies One-Star rated organisation. Registered Charity No: 1070532

Location: Gt Yarmouth & East Norfolk

Ref: WON-252

Due to nature of the service the role is only open to female applicants and The Equality Act 2010, Schedule 9, Part 1, Paragraph 1 applies to this post.

Are you a dynamic, collaborative and compassionate individual with a proven track record as a caseworker delivering gender specific and trauma responsive interventions which support resettlement and rehabilitation of female adults in the criminal justice system, whether in the community or in prisons?

If so, St Giles is looking for a Wonder +Link Worker (Female Only) who will be responsible for providing an initial assessment and a time-effective, whole-system support service for women within the Norfolk area who have come into contact with the Criminal Justice System. 

The service users supported by this role will be individuals facing various and multiple disadvantages, including; mental health needs, housing issues, debt, substance misuse, family and relationship issues, individuals who have suffered domestic and sexual abuse, and those at risk of offending or reoffending.  You will be required to tailor the service to meet the needs of the women on your caseload and assist in diverting them away from the Criminal Justice System.

The role will be community-based and client-led and will involve significant partnership working within the local area to enable you to offer a whole system approach to overcoming barriers and empowering the service user to make better life choices. 

You will be part of a comprehensive service delivering Wonder+ across Norfolk, representing St Giles Trust, being mindful of and promoting the organisation’s Vision, Mission, Values, and strategic aims at all times.

Who are we?

St Giles is an award-winning social justice charity using expertise and real-life past experiences to empower people who are not getting the help they need. People held back by poverty, exploited, abused, dealing with addiction or mental health problems, caught up in crime or a combination of these issues and others. We show people there is a way to build a better future for themselves and those they care about and help them create this through support, advice, and training. Our peer-led services form the backbone of our work, putting people with lived experience at the centre of delivery, design, and evaluation of support and services across the UK.

What we are looking for from you:

• Experience of working successfully with challenging people, for example, people who have complex needs, people who are reluctant to discuss their needs, and people who are angry and confused. 

• Understanding of the issues faced by females involved or at risk of becoming involved in the criminal justice system. 

• A knowledge and understanding of providing support, advice, and advocacy to vulnerable clients and the ability to communicate this knowledge in a variety of ways. 

• Ability to assess clients’ needs and provide client-led support. 

• Ability to calculate risk and implement safety procedures when engaging with clients in the community.

• A good understanding of Safeguarding.

• An understanding of rural issues and working across the region in isolated communities. Candidates must be willing to work flexibly and travel across the county as needed. 

• The ability to use monitoring systems to record all aspects of the project, including actions, outcomes, and referrals, and demonstrate achievement of targets. 

• The flexibility to work some early mornings and evenings and travel (where necessary) throughout the region and occasional travel to head office for relevant training.

• Awareness of and commitment to equal opportunity and diversity practices and policies, and ability to promote diversity and treat colleagues and clients fairly and with respect.

Please note this role requires Enhanced Adult Workforce only.

In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, clinical therapist sessions, life insurance (4 x annual salary), duvet days, season ticket loan, employee perks programme, eye care voucher and much more.

We are an equity and inclusion confident employer. We welcome all applications, and we particularly encourage applications from people of the global majority (black, brown, multi- heritage ) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.

St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.

Closing date: 27 October 2025 at 9 a.m.              Interviews: 3 November 2025 on Teams

Our vision is for a world where everyone experiencing a mental health issue receives support and respect. Join our passionate, dedicated team and make a difference today.

About the role

In this rewarding role, you’ll work one-to-one with people experiencing mild to moderate mental health challenges. Through face-to-face, phone, or online sessions, you’ll help patients explore their wellbeing needs, set meaningful goals, and develop practical emotional coping skills. Over the course of up to six sessions, you’ll empower individuals to build resilience and manage their own mental health and wellbeing more confidently.

You’ll also guide people towards the right next steps - whether that’s connecting them with community services, referring them to specialist support, or helping them find ongoing wellbeing opportunities.

As part of the Waterside PCN, you’ll be working within a collaborative, multidisciplinary team that includes GPs, mental health practitioners, and Solent Mind wellbeing assessors and peer support workers. Together, we provide compassionate, joined-up care for our local communities across Hythe, Marchwood and Blackfield.

As a Wellbeing Assessor, you will undertake assessments of patients to understand their individual needs and identify the most appropriate support for them, working collaboratively with other partners in the Primary Care Mental Health Service and associated organisations.

• Hours: 18.5 hours per week (over 3 days, must be a Tuesday)
• Location: Waterside PCN (Hythe, Marchwood, Blackfield)

About you 

You will have experience of working with vulnerable people who have diverse need. You will have experience of working in a mental health setting.

You will need good communication, IT and teamwork skills.

Tell us in your supporting statement how you meet each of the person specifications in the job description. We are especially interested in hearing about your experience of working with people with diverse needs in a mental health or similar setting.

 About us

We're Solent Mind! We’re part of a network of over 100 Local Minds who tailor trusted mental health services to our communities. We set our own strategies and partnerships and rely on the support of our brilliant local fundraisers.

We collaborate with Mind to make sure their pioneering campaigns, information and research make a difference in Hampshire. Together, we make better mental health possible both locally and nationally.

Benefits 

Our Gold Award for Workplace Wellbeing Index 2022/2023 and being a Mindful Employer reflects our commitment to our lively, friendly teams. We empower our people to have a voice, discover new opportunities and develop their careers. In addition to knowing you’re making a difference, you’ll also enjoy excellent benefits, including:

• Flexible working to promote a healthy work/life balance
• 25 days’ annual leave rising incrementally to 30 days per year (pro rata for part-time)
• Pension plan
• Employee Assistance Programme
• Season ticket and cycle-to-work scheme
• 1 day off for your birthday (celebration day) and 2 wellbeing days per year (pro rata for part-time employees)
• Free private GP online or phone appointments
• Staff discounts

If you’re ready to join the fight for mental health, visit our website to find out more and apply.  

Closing date: Monday 10 November 2025.

Interview date: Thursday 20 November 2025.

Posts may be subject to a relevant DBS check.

Solent Mind welcomes applications from all the communities in which we work. Appointments are made on merit.

Registered Charity No: 1081116. Registered with Limited Liability in England and Wales No: 4004500.

Background to the role

Job description

Job Purpose

• The home and settle service works collaboratively with hospitals to support people when they are discharged from hospital to return home. You will provide temporary practical and emotional support to service users within their home and make sure they understand the care and treatment choices available to them. The service is time limited, usually up to 6 weeks, to adjust and settle back in their homes. 

Key Tasks

•  Assess the needs of service users in hospital before discharge, and in their homes, and understand what barriers and enablers there might be to moving home.
• Aid the discharge process and improve patient experience through tasks such as key cutting and co-ordinating with colleagues for the setup of the home environment.
• Provide (and/or arrange) the practical and emotional support needed to enable service users to move home and/or remain safely at home.
• Be vigilant and make referrals/signpost for additional needs that our wider team, or partners can support. E.g. for benefit checks, energy advice, carers support, befriending. 
• Help maximise service user independence by adopting an enabling approach.
• Develop a listening and caring relationship with the service user and their families/carers.
• Provide domestic practical support within the home e.g. light cleaning, washing, ironing (service user clothing only) etc.
• Prepare and service drinks and simple meals with or for the service user customer ensuring nutritional needs are met in accordance with individual support plan.
• Accompany service user outside the home e.g. hospital/GP appointments etc.
• Support customers with other tasks e.g. making telephone calls on their behalf, reading and responding to correspondence, completing simple forms (training will be provided) as directed by the customer etc.
• Ensure services provided by AUKEL in the community are safe and person centred.
• Report safeguarding concerns, in accordance with AUKEL safeguarding procedures.
• Work within AUKEL’s expectations of professional boundaries and confidentiality.
• Provide cover in the case of sickness and annual leave periods of colleagues.
• Support service user reviews, ensuring all visiting information is uploaded on to AUKEL’s organisational case management system.
• Meet with volunteers to provide support and guidance.
• Work with a range of professionals including:
• Supporting health and social care professionals with patient discharge
• Liaising with the Hospital health and social care professionals to facilitate smooth supported discharge.

Administration

• Input all records, reviews, and visiting information to service user’s case notes in a timely manner to maintain up-to-date and accurate records on AUKEL’s case management system (currently Charity Log/Call-round App).
• Report all “no access” failed visits, or changes in service users’ condition or circumstances in accordance with AUKEL’s policies and procedures.
• Ensure service user comment sheets are completed.
• Support the return of Customer Comment sheets and general feedback in respect of your own service users.

Quality

• Ensure services provided in the community are delivered in line with the Care Quality Commission (CQC) principles.
• Deliver all work in line with AUKEL quality mark standards.
• Commit to undertaking the Care Certificate, if not already held or in possession of NVQ level 2.
• Complete essential training as required by AUKEL to provide safe services.

Liaison

• Work in collaboration with other agencies providing support within the customer's home.
• Work under the direction of the service manager and project officers.
• Represent AUKEL and participate in appropriate external meetings and events to remain aware of local, regional, and national issues affecting quality and compliance issues affecting care and home support services. Head of Hospital and Home Services

General

• Meet regularly with your line manager for support, supervision, and appraisal.
• Attend team and staff meetings, (and other meetings) as required.
• Undertake any other duties within the competence of the post holder as may be required from time to time for the continued smooth running of AUKEL.
• Complete any training which is required to fulfil the role.
• Carry out the duties of the post in accordance with AUKEL policies and procedures including Equal Opportunities, Mental Capacity, Deprivation of Liberty, Food Hygiene, Health & Safety, Confidentiality, Complaints, GDPR (General Data Protection Regulation), Safeguarding Vulnerable Adults etc.
• Work within AUKEL’s expectations of professional boundaries and confidentiality

 Functional Links

• The post holder report to the Hospital Service Manager.
• Close working with NHS health & social care professionals.
• Close working with external partner agencies e.g. Age UK Redbridge, Barking & Havering, and Age UK Waltham Forest.
• Close working with AUKEL internal departments e.g. information and advice, advocacy, Take Home & Settle services, and volunteering department etc.

Person Specification

Research shows that while middle class white men tend to apply for job when they meet around 60% of the criteria, women, people from the global majority, and people from other marginalised groups that encounter systematic discrimination tend to apply only when they meet all criteria. So, if you think you have what it takes, but don’t meet every single aspect of the job description, please still apply!

Experience

Essential

• Experience of one-to-one work with vulnerable service users, including those with multiple issues and needs either through paid or unpaid position.

Desirable

• Care Certificate or CQF Diploma NVQ Level 2, or equivalent, in Health & Social Care.
• Experience of working collaboratively with external partners.

Knowledge & Understanding

Essential

• Understanding and commitment to empowering individuals to reach their full potential.
• Understanding the principles of confidentiality in practice.
• Understanding of safeguarding and when to raise a concern.
• ·Understanding of stigma and discrimination, and the impact this has on people’s lives.

Desirable

• Knowledge of local services available to adults and their carers
• Understanding of hospital discharge procedures.

Skills/Attributes

Essential

• Excellent interpersonal skills
• Good English verbal and written communication skills
• Good planning and organisational skills.
• Ability to work independently and as part of a team
• Ability to prioritise and manage time and resources in a competent manner
• IT skills to the level of being able to use Word, email, internet, mobile phone apps and logging information on AUKEL’s CRM
• Can demonstrate AUKEL values (accountable, kind, flexible, inclusive, collaborative) in the way the service is delivered.

Desirable

• Ability to speak community languages e.g. Bengali, Urdu, Punjabi, Turkish etc.
• Able to use Charity Log (CRM used by AUKEL).  Training will be provided as necessary.
• Ability to drive with use of own vehicle (mileage and essential car users will be paid).

Additional Requirements

• This post is subject to the relevant check through the Disclosure & Barring Service (DBS)
• Flexibility in working hours to meet organisational needs.
• The role is required travel across East London

Home-Start Hillingdon is dedicated to supporting our community to enable families to provide their children with the best possible start in life

HOME-START HILLINGDON (HSH)

Co-ordinator (Full-time)

We are looking for a non-judgmental, compassionate individual who would fit into our passionate team.

Purpose of the Role

Manage and support a caseload of volunteers to empower vulnerable families in giving their children the best start in life, occasionally providing direct support.  Contribute to volunteer recruitment, training, development, and the effective day-to-day operation of the organisation

Key Responsibilities. As a HSH Co-ordinator you will:

• Carry out initial home-visits and support families to set and monitor goals
• Match volunteers with families according to need and capacity
• Assess the suitability and complexity of referrals, liaise with referrers for additional information, and support onward referrals
• Supervise an appropriate caseload of volunteers and enable them to support families
• Monitor safeguarding concerns and liaise with the Operations Manager/Director as needed
• Contribute to the delivery of the Volunteer Preparation Courses
• Contribute to recruiting, selecting and preparing suitable volunteers
• Support the evaluation of the impact of HSH’s volunteering programme and family support
• Develop and maintain excellent working relationships with key health partners, including those from Parent Infant Mental Health Teams, Midwifery, IAPT, Perinatal Teams, Health Visiting and other groups

 You will need to be a car owner/driver

Closing Date:  Monday 17th November at 9am  Interview Date: Monday 1st December

(An appointment will be made subject to satisfactory reference and an Enhanced Disclosure and Barring Service Check)

It’s important that our team represent the diversity of the borough. We particularly encourage applications from Black, Asian or Minoritised Ethnic people/PoC, and marginalised groups.

 Home-Start is committed to safer recruitment practice as an important part of safeguarding and protecting children and vulnerable adults.

Crisis is the national charity for homeless people. We know that homelessness is not inevitable. We know that together we can end it.

Crisis is the national charity for people experiencing homelessness. We have embarked on our 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.

Contract: Fixed term contract or external secondment opportunity until 31 March 2026, with the possibility of extension

About the role

CTI is part of a housing-led response to ending homelessness. CTI is an evidence-based model, designed for times of transition for people who require support to navigate often fragmented systems. It uses a time limited case management approach to support people through a period of transition which works towards preventing and ending homelessness.

The model is strictly time limited and prescriptive in its application and Crisis’ CTI pilot will run close to the CTI principles. The timing of movement through the phases is defined by the Programme model.

CTI consists of four main phases:

1. Pre CTI: in which the relationship with the client is developed and their goals and ambitions are identified, (no timescale – could be days, months or years)
2. Transition: providing support & beginning to connect client to people and agencies that will assume the primary role of support and enable them to meet their goals (3 months)
3. Try out: monitoring and strengthening support network and client’s skills (3 months)
4. Transfer of care: terminating CTI and stepping right back (3 months)

The post holder will be working within the framework of CTI, supporting prison leavers from prison into accommodation, thus preventing homelessness on release from custody.

About you

To be successful in this role you will have experience of delivering person centred support with statutory and non-statutory services within the criminal justice system, offering coaching and mentoring, learning support and/or personal development training, ideally working to matrix standards. You will also have an appreciation of delivering this within a time limited framework.

You will demonstrate knowledge of issues affecting homeless or vulnerably housed individuals which could include mental illness, addiction, the benefit system and housing. Being committed to empowering homeless and vulnerably housed individuals is essential to this role.

Due to the nature of the role, it is essential that you have a valid driving licence and access to your own vehicle.

Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.

Working at Crisis

Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.

Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.

As a member of the team, you will have access to a wide range of employee benefits including:

• A competitive salary. Please note our salaries are fixed to counter inequity and we do not negotiate at offer stage.
• Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy.
• Pension scheme with an employer contribution of 8.5%
• 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave.
• Enhanced maternity, paternity, shared parental, and adoption pay.
• Wellbeing Leave to be used flexibly
• And more! (Full list of benefits available on website)

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.

How do I apply?

Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.

Closing date: Sunday 26 October 23:55

Interviews will take place w/c 3 November at Crisis Skylight Merseyside, 96 Kent St, Liverpool L1 5BD

AI in Job Applications

We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences

Accessibility

We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team will contact you to discuss how we can help.

We're looking for a kind, compassionate and resilient Waking Night Support Worker to join our Young People's service in Ealing.

£21,606.00 per annum, working 30 hours per week.

Want to feel in control of your career? You'll feel at home here.

Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

Our benefits include:

• Annual leave increasing up to 30 days with length of service
• Free DBS
• Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
• Fully paid induction programme and further training
• ILM courses and Apprenticeship Programmes
• Cycle to work scheme
• Employee Assistance Programme for 24-7 confidential support
• Online wellbeing resources
• A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
• Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

Oaklands & St Kilda's is made up of two newly refurbished six-bedroom homes, located close to each other in Ealing, West London. We work with up to 12 young people at a time, providing a safe, supportive, and welcoming environment. Many of the young people joining us are moving on from hospital, stepping down from more intensive placements, or transitioning from Child and Adolescent Mental Health Services to Adult services.

Our team delivers 24-hour trauma-informed and psychologically informed support. You'll play a key role in helping each young person shape their own support and service experience. Everyone receives a bespoke welcome pack and is encouraged to personalise their living space, helping them feel at home from day one.

We place a strong emphasis on participation and co-production. Young people are encouraged to make decisions about their care, engage in partnership meetings, and take part in activities that build skills and confidence - whether that's cooking, budgeting, managing medication, or accessing education and work opportunities.

Support workers will manage a number of young people to help them to identify, plan and achieve their goals, develop relationships meaningful to them and achieve greater independence by providing a flexible and individually tailored support package.

This is a Waking Night role working to support young people throughout the night at the service.

This role consists of three weekly shifts from 22:00 to 08:00, with double cover for each shift.

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose and we live and work by our values:

• We focus on Excellence and innovation.
• We are Caring and Compassionate.
• We are Inclusive and Trusted.
• We work in Partnership and are One-Team.

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Waking Night Worker to play a pivotal role in our complex needs Service in Wandsworth.

Sounds great, what will I be doing?

This role provides overnight waking cover to ensure the safety, security, and smooth running of properties within the Cluster and on-call night hub. You will conduct regular health and safety checks, monitor CCTV and alarms, respond to emergencies, and contact on-call managers or emergency services when required. The role includes supporting clients in crisis, maintaining accurate records, and facilitating access to emergency or ongoing support.

Acting calmly and professionally at all times, you will ensure a safe, supportive environment for clients while adhering to Hestia's health, safety, and safeguarding policies.

What do I need to bring with me?

You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.

Here's what the team will be looking for

You bring strong experience in delivering high-quality customer service within supported or accommodation-based settings, ensuring that service users feel respected, safe, and supported at all times. You demonstrate a good understanding of Health and Safety regulations relevant to housing environments, alongside a basic knowledge of housing management, including maintenance, repairs, and the ability to monitor and report any property-related issues promptly.

You have proven experience in working with individuals with mental health needs, with a solid understanding of the signs, symptoms, and treatments of mental illness. You are confident in recognising when a client's mental health is deteriorating and taking the appropriate action to ensure their safety and wellbeing.

You are proficient in maintaining accurate records related to both premises and clients, using computer-based systems and demonstrating strong IT skills across Microsoft Word, Outlook, and internet applications. Your good literacy and numeracy skills enable you to produce clear written correspondence and manage basic financial transactions, such as petty cash, with accuracy and accountability.

You work in line with safeguarding policies, applying your understanding of safeguarding principles to ensure the protection and welfare of all service users. Overall, you combine professionalism, attention to detail, and empathy to deliver safe, efficient, and person-centred support within accommodation-based mental health services.

When will I be working?

You will be working a shift rota, covering evenings, 39 hours per week, including some weekend shifts.

Interview Steps

We keep our interview process simple, so you know exactly what to expect.

• Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
• Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.

Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.

Our commitment to Equality, Diversity, and Inclusion

Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.

We are a disability confident employer

Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.

Safeguarding Statement

Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.

Important Information for Candidates

If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.

We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.

About us

For homeless people, or those at risk of homelessness, finding employment and housing opportunities can feel like an uphill battle, even more so if they’re affected by physical, mental health or substance misuse issues. Providence Row works with those affected by homelessness and those vulnerably housed in London, offering an integrated service of crisis support, advice and progression programmes. We ensure that people often excluded from mainstream services gain the support and opportunities they need to create a safe, healthy and sustainable life away from the streets.

The ideal candidate

To be considered for this role you should meet the following criteria:

• Deliver support to people experiencing homelessness and rough sleeping in the borough of Tower Hamlets.

• Conduct person-centred assessments with individuals who self-present at the service for support.

• Agree support plans with service users to move into accommodation and access specialist services that address the underlying causes of their homelessness.

• Make referrals into Tower Hamlets and Pan-London local authority housing options services, in line with the Homelessness Reduction Act.

• Work with partner agencies to provide joint support to service users where appropriate.

• Build relationships with housing providers and the private rented sector to expand the portfolio of affordable referral routes into accommodation.

• Demonstrate excellent communication skills and the ability to create positive working relationships with a wide range of people, including external services.

• Contribute to the development of the service, ensuring a solution-focused and strengths-based approach in all areas of work.

Research shows some people, especially women and marginalised groups, may hesitate to apply unless they match all the criteria. However, we want to assure everyone that we encourage applications from all individuals, regardless of whether they fulfil every point in the job description. Your unique perspective matters to us – please apply with confidence.

Benefits

• 27 days holiday plus bank holidays
• Pension scheme
• Cycle to work scheme
• Season ticket loan
• Employee assistance programme
• Access to shopping discounts
• Learning & development opportunities
• Monthly reflective practice

To apply:  Please upload your CV with a covering letter detailing how you meet the job specification by 23 October 2025 at 23:30.

Interviews
Please note that we may interview on a rolling basis and therefore encourage early applications.

Providence Row is a charitable company limited by guarantee registered in England and Wales; company number 07452798 registered charity number 1140192.

In addition to the 50+ young people we see every day out our centre, New Horizon’s Outreach service works with young people on the streets and in the community. The team works pan London to deliver a youth-specific outreach service to young people currently or at risk of rough sleeping. We use our extensive housing expertise to place those young people into accommodation that is appropriate and safe, whilst encouraging them to access the day centre to benefit from the wide range of services we offer. This role will involve regualr outreach shifts (early mornings and late evenings) across London aswell as supporting our clients in the day centre and developing a best practice approach to supporting young rough sleepers and the hidden homeless. 

• Permanent, full-time role in the Rough Sleeping Team
• Salary: £31,200-£34,736
• Deadline to apply: 9am Friday 24 October

Location: Hybrid – work from home, school, or office as needed
Hours: 37.5 per week (Term time) – Full time, part time, and job share options available
Salary: £63,372 (pro-rated to £57,738 based on 41 working weeks)

Are you passionate about making a lasting difference in the lives of children and young people?

At Together Trust, we’re looking for a dedicated and dynamic Educational Psychologist to join our Therapy and Specialist Support team — someone ready to bring their expertise, creativity, and compassion to an organisation that truly values holistic, person-centred support.

Together we make a difference, develop and learn, and support each other. Every day with us is different, but our mission remains the same: To champion the rights, needs and ambitions of the people we support - they are at the heart of everything we do. We stand by them and we work together for change.

The Role

This is more than just a job — it’s a chance to be part of a multidisciplinary team that’s transforming lives. You’ll deliver psychological assessments providing expert consultation, guidance, and training  across our education settings and external schools, helping staff create environments where every child can thrive emotionally, socially, and academically.

What You’ll Be Doing

• Delivering specialist psychological reports for key stakeholders and professionals within the wider network.
• Using applied psychology to co-create strategies that remove barriers to learning for students with Special Educational Needs and Disabilities.
• Conducting comprehensive psychological assessments and needs analyses to ensure tailored, effective support.
• Collaborating in our Trust-wide Clinical MDT, contributing to supervision, and engaging in quarterly learning spaces.
• Supporting and mentoring Assistant Psychologists, and helping shape training placements for future Educational Psychologists.
• Delivering inspiring training programmes within the Trust and to external partners.
• Upholding the highest professional standards (BPS and HCPC) and committing to ongoing professional development.
• Helping raise the profile of our Therapy and Specialist Support Services through learning papers and wider professional engagement.

About You

You’re a confident, compassionate professional who thrives on collaboration and innovation. You’ll bring:

• A Doctorate in Educational Psychology and HCPC registration.
• Significant post-qualification experience supporting children and young people in educational settings.
• Expertise working with complex needs, including learning disabilities, autism spectrum conditions, and mental health challenges.
• In-depth knowledge of current educational systems and SEND frameworks.
• Excellent communication skills and the ability to work effectively with staff, parents, carers, and professionals.

Benefits 

• Generous pension scheme and death in service benefit, up to 7% company pension contributions initially rising with length of service and up to 6 x basic salary death in service benefit.
• Occupational sick pay and family friendly policies including enhanced maternity, paternity and adoptive leave.
• Reward and Discount platform offering discounts at high street shops, travel, insurances etc.
• Cycle to work scheme
• Eligibility to apply for Blue Light card
• Proud to be a real living wage employer
• Refer a friend scheme, be rewarded for recommending a friend to work with us
• Comprehensive training and development opportunities, including apprenticeship qualifications
• Long service awards including cash gifts and extra holiday.
• Promotion of Wellbeing across the organisation including Mental Health First Aiders offering wellbeing support from trained colleague and free weekly yoga session  in person or online
• Access to our Employee Assistance Programme for you and adults at your home

Alongside an incredible team of like-minded peers, you’ll be working behind-the-scenes to support our staff, volunteers, families, and supporters. You will be helping our work happen across the charity; enabling us to care for and champion the rights, needs and ambitions of the people we support.

Curious about us? Watch our quick career video to see what it’s like to work with us:

https://youtu.be/SEnw2o00T6E

At Together Trust, we believe in unlocking potential — for the people we support and for our staff. You’ll join a friendly, values-driven organisation that celebrates innovation, invests in development, and embraces flexibility. Every day, you’ll be part of a team that’s changing lives for the better.

Ready to make an impact?
Apply today and help us build brighter futures, together.

The Together Trust is committed to safeguarding and promoting the welfare of the people we support and expects all our staff and volunteers to share this commitment.  

Safeguarding checks will be undertaken for the successful candidate in line with our safer recruitment policy, including an Enhanced DBS check (at no cost to yourself).

This role will involve regulated activity.

Applications are very welcome from all regardless of age, disability, marriage or civil partnership, pregnancy or maternity, religion or belief, race, sex, sexual orientation, trans status or socio-economic background. We are committed to making reasonable adjustments for disabled people. We positively encourage applications from those with lived experience. 

If there is any part of your lived experience you want to keep confidential in some way please talk to the Recruitment or HR shared service teams and we will do what we can to support you.

We're looking for a kind, compassionate and resilient Male Specialist Behavioural Support Worker to join our Learning disabilities service in Newham.

£29,113.00 per annum, working 40 hours per week.

Want to feel like you have an exciting future? You'll feel at home here.

Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

Our benefits include:

* Annual leave increasing up to 30 days with length of service

* Free DBS

* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card

* Fully paid induction programme and further training

* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

Male staff only - customer requires only male staff due to personal care and behavioural / support needs.

What you'll do:

* Building supportive, trusting relationships with customers and creating a positive atmosphere

* Carrying out holistic assessments of new customers which incorporate relevant statutory referral information

* Conducting regular key work sessions that are innovative and engaging in order to achieve Support Plan goals

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead.

About you:

* Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement

* Exudes a warm friendly presence and open behaviour

* Prefers working as part of a group or team

* Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement

What you'll bring:

Essential:

* NVQ Level 2/3 or equivalent with some or equivalent sector work experience

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose and we live and work by our values:

* We focus on Excellence and innovation.

* We are Caring and Compassionate.

* We are Inclusive and Trusted.

* We work in Partnership and are One-Team.

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Please see our website for full Job description