Mind jobs

We’re looking for a permanent full-time support officer to contribute their skills, experience, and personality to add value to our Blesma Support team within the Independence and Wellbeing department at Blesma, The Limbless Veterans. The role is a varied one, focusing on all aspects of welfare and support to our members. 

This home-based role is to support Blesma members in the South West of England by providing a lifeline to members by delivering effective wellbeing support and advice to help reduce the negative impacts of disability and to assist them in leading independent and fulfilling lives. The role also involves representing Blesma and enhancing the charity’s profile within the local community of your area of responsibility. 

The Independence and Wellbeing team works collaboratively across the Association to ensure Blesma’s programmes and services can help our service personnel, veterans and their families.

Blesma is unique as a membership Association as well as a charity. Our members are the heart of all our work – therefore, the impact of Support Officers is clearly visible in the experiences of our inspirational limbless veterans.

If you are interested, and live within the following post code areas, TR, PL,TQ, EX, TA, DT, BH, BA, BS, SN, GY, JE) please read the attached Job Description and apply with your CV and a Covering Letter detailing why you would be an ideal candidate for the role and how your experience and skills match those detailed in the Person Specification.

How to Apply

If you would like to apply for this exciting role, please read the attached Job Description and apply with your C.V. and a Covering Letter which must address the screening questions within the JD. The cover letter should demonstrate how you meet the essential criteria and competencies of the role. 

If you are uncertain about your suitability for this role, we encourage you to apply and allow us to assess your fit.

Please note that we may close this advertisement early if we receive a high volume of applications.

 We look forward to hearing from you.

Epic at a Glance:

At Epic, we strive to build a world where children and youth - no matter their race, gender, sexual orientation or place of birth - have access to a future full of promise and opportunity. We are a global foundation backing groundbreaking non-profits around the world - the changemakers and innovators that are transforming the lives of children and youth and protecting our planet for generations to come.

Groundbreaking non-profits often fall short of smart money to drive impact. Donors want to give more, but are held back because they lack trust, time, and knowledge. Epic bridges the gap between the social entrepreneurs forging solutions to today’s pressing challenges, and the individuals and businesses who want to pool their resources to drive positive change. We curate and monitor highly-vetted portfolios of organisations that we back in order to foster lasting change. We operate strictly on a pro bono basis: 100% of donations received go directly to the organizations in our portfolio.

Now in our 10th year, we have mobilised over $91 million and supported 55 organizations in 11 countries across 4 continents, since 2015.

If you're passionate about making a difference, if you're driven by purpose, and if you're ready to be a force for good in the world, then Epic Foundation is the place for you. Join us in our quest to create a more just, equitable, and compassionate world.

For more information: https://epic.foundation

Responsibilities

The employee will provide day-to-day support to the Ambassadors team. In this role, Ambassador Community Coordinator  will:

• Participate in the implementation of a “white glove” strategy aimed at retaining and engaging a broad and sustainable base of VVIP contacts while strengthening their sense of belonging to the Ambassadors community.
• Support the team in organising and coordinating a calendar of events, particularly Ambassador events taking place in Paris, London, Brussels (and sometimes New York).
• Produce communication and engagement materials to animate the community on various platforms and to promote its actions externally.
• Be responsible for researching and monitoring news about the community.
• Contribute to the identification and integration of new Ambassadors (recruitment, onboarding, etc.).
• Ensure the proper maintenance of the database.
• Be responsible for any other tasks that may be assigned to them as part of their duties.

Skills and qualifications required for this position:

• All candidates must be legally entitled to work in the UK.
• Required experience: minimum 4 years of professional experience in fields relevant to the position, for example: network and community management, customer engagement, exclusive events, etc.
• Impeccable attention to detail
• Dynamic, open-minded and independent, the candidate must be able to work with rigour.
• Ability and appetite for working independently on research and analysis assignments.
• Excellent oral and written communication skills.
• Excellent interpersonal skills and open-mindedness
• Ease in communicating with high-level personalities
• Fluency in English, both spoken and written, is essential, in addition to French.
• Proficiency in Google Suite.
• Proficiency in editing and/or design tools would be an advantage.
• Knowledge of the philanthropic environment would be an advantage.
• Knowledge of Salesforce would be an advantage.

Interview process

Our process for shortlisted candidates includes: a telephone eligibility interview, an interview with the Director of Engagement and Events, a case study, an interview with HR and the COO, reference checks, and a final interview with our CEO.

Contract Details

• Position based in central London (Mayfair), UK (with option to work from home 2 days per week).
• Contract type: Permanent, full-time
• Salary range: £30-32k gross annual (depending on experience)
• Start date: As soon as possible but within 3 months of the offer

Employee Benefits

• Flexible Work Arrangements: Up to 2 days remote working per week.
• 5 weeks (25 days) of paid holiday annually, not including bank holidays, with additional office closure between Christmas and New Year.
• Access to private healthcare coverage through our healthcare partner, BUPA, fully covered by Epic for the employee and 50% coverage for partner and/or dependents.
• Retirement Savings Plan: Enrolling in a company-sponsored retirement savings plan with employer contributions.
• £150 culture/sport allowance per year for all eligible staff on a permanent contract and who have successfully completed their trial period.
• Epic subsidizes 50% of the cost of weekly, monthly, or annual local transportation passes (London Underground and London Buses).
• A monthly tax-free homeworking contribution in the amount of £26 per month for all eligible staff on a permanent contract and who have successfully completed their trial period.
• Workplace Amenities: Access to modern workplace amenities: onsite kitchen and snacks, and recreational facilities.

To apply:

Send your CV and cover letter via our charity job link.

Applications without a cover letter will not be considered. Applications will be reviewed on a rolling basis, and only those candidates that meet our requirements will be contacted.

Epic is dedicated to ensuring equal opportunities in employment. We hire based on merit, and all candidates will be considered for employment regardless of age, disability, gender identity, marital status, pregnancy, ethnicity, religion, sex, or sexual orientation. At Epic, we seek individuals who share our passion for what we do, bringing diverse backgrounds, perspectives, and experiences to collectively make a positive impact.

If you require any assistance with your application or preparation for an interview for one of our job openings, please don't hesitate to contact us. We are committed to ensuring you have a positive and comfortable experience.

Complaints Resolution Partner

A place to create moments that matter

Salary: £30,878 per annum
Location: Peterborough, Hybrid (3 days in the office)
Contract Type: Permanent
Hours: 35 hours per week, Monday - Friday between 8am and 6pm.

Thousands of families across the country rely on us for a safe, affordable home. And as the housing crisis deepens, the work we do has never been more important.

It’s this belief - that everyone deserves a place to call home - that drives everything we do. Together, we find new ways to understand and champion our customers, support them and drive positive change.

For a career that means more and makes a meaningful impact on society, this is the place to be.

About the role

Always motivated to achieve brilliant standards of service, our Complaints Resolution Partners provide a first-class customer experience based on trust to our customers. Whilst we endeavour to always provide the best service to ensure our customers feel safe and secure in their homes, things don’t always go to plan.

It can be a stressful time when things go wrong so strong communication skills, empathy, professionalism, and resilience are key. You’ll liaise with contractors and internal departments to thoroughly investigate complaints and gather evidence to provide clear, detailed responses to our customers and seek their feedback to resolve their complaints within set timescales and enable continuous improvement of the service.

This is a great opportunity to make a difference for our customers and gain exposure across the business.

Salary

The spot salary for the Complaints Resolution Partner post is £30,272 per annum for applicants who fully meet the requirements of the post. Applicants, who do not meet all the requirements of the post, will start 5% or 10% below the spot salary.

About you

You will have extensive complaint handling experience in a regulated environment, dealing with stage 1 and stage 2 complaints including the awareness of the regulations set out by an Ombudsman. You'll also have exceptional customer service skills, with the ability to listen attentively, empathise with customers, and respond impartially. As we adhere to a regulated process with defined timescales for handling complaints, you'll be process-oriented, driven by a passion for problem-solving and ensuring issues are resolved within given timeframes. Strong influencing and stakeholder engagement skills are essential, as you'll collaborate with other departments to investigate circumstances and conduct thorough root cause analysis. Meticulous attention to detail, accuracy, and excellent verbal and written communication skills are crucial as we strive to resolve complaints with a positive outcome.

Complaints Resolution Partner Interviews

We want your candidate experience to reflect who we are - a place to grow, a place to thrive, a place to be you.

Stage 1: A Place to Connect

A call with the hiring manager. You’ll learn more about the role and team, and we’ll get to know you – your experience, goals, and what you bring.

Planned dates: 14th October

Stage 2: A Place to Show Your Strengths

A behavioural and scenario-based interview focused on how you apply your knowledge to real-life situations. You'll be asked to prepare a presentation and complete a Customer Service questionnaire in advance.

Planned dates: 23rd October

We aim to make the process clear, supportive, and genuinely valuable – a place where you feel informed and confident at every step.

A place to build a future

We have big ambitions. That means we need people who are driven to succeed and eager to grow. Here, you’ll have the opportunity to learn new skills, thrive in our collaborative environment, and take your career in different directions. We also support your health and wellbeing with 28 days of holiday plus bank holidays (pro rata for part time) – an extra day to celebrate your birthday and the option to purchase more – cash health plan, gym discounts, and a dedicated day to volunteer for a cause that matters to you.

And because we believe in supporting you now and in the future, this is a place to plan for your future – with access to both Defined Contribution and Defined Benefit pension schemes through salary sacrifice, helping you save more efficiently. We also provide life assurance at three times your salary for all colleagues, giving you added peace of mind.

If you require reasonable adjustments to any part of our recruitment process, please let us know we will ensure requirements are met.

Please don’t delay in submitting your application. Where roles are urgent or we receive a high volume of applications, we may interview and conclude the process prior to any closing date indicated.

Please note candidates must have current eligibility to live and work in the UK, Accent do not currently hold a sponsorship license.

If you’re looking for a place you can make a positive difference to society, to our organisation and to your future, apply now.

Recruitment Agencies: We work exclusively with partners on our preferred supplier list (PSL) and do not accept unsolicited CVs or speculative approaches from agencies for this role.

You may also have experience in the following: Complaints Management, Resolution Advisor, Customer Service Advisor, Administration, Customer Care, Inbound Calls, Customer Service Officer, Admin Exec, Call Centre, CRM, Query Resolution, Contact Centre, CRM, Customer Service Executive, Customer Service Administrator etc.

REF-224 194

About The Role
Are you a highly effective communicator with proven success in raising five and six figure gifts from major donors? Would you like the opportunity to work with senior stakeholders to maximise fundraising opportunities and help deliver a meaningful impact on the lives of people affected by dementia? 
We are recruiting for a Senior Philanthropy Manager to join on a full-time basis, working 35 hours per week on a fixed-term contract for 12 months.

As Senior Philanthropy Manager you will lead on the management and delivery of our highly successful Insurance United Against Dementia (IUAD) campaign. You will work closely with an exceptional board of senior volunteers from the insurance industry to deliver the campaign strategy. You will lead on securing income from personal philanthropy and Trusts from within the industry, working closely with Board members on peer-to-peer advocacy.

In addition, the role has oversight and input to all IUAD campaign activities - including communications, events and corporate partnerships. You will lead on relationships with key IUAD board members to maximise fundraising opportunities and maintain their motivation and engagement in the campaign. This role will give you the chance to deliver meaningful impact on the lives of people affected by dementia.

This is a home-based role with occasional travel to London to attend meetings with colleagues or stakeholders, with travel costs paid for by the Society. Although this is a 12-month fixed term contract, we regularly recruit for roles in this area internally so there may be the opportunity to secure a permanent role during the contract duration.

About you
Joining us, you’ll have proven success in raising five and six figure gifts from major donors or equivalent. You’ll have experience of managing fundraising, engagement and stewardship strategies combined with the ability to identify and maximise funding opportunities to meet and exceed targets. You’ll also have good organisation skills and attention to detail, with the ability to analyse financial information and present proposals in an accessible format.

Crucially for this role you’ll be an effective and engaging communicator with the ability to influence, negotiate and act diplomatically with senior stakeholders and high-level donors. You’ll have a high level of emotional intelligence and good interpersonal skills, enabling you to network and build credible, positive relationships and build rapport quickly and with a warmth that makes supporters feel valued and connected with a cause over a long period of time.

What you’ll focus on:

- Working with IUAD board members to deliver IUAD campaign strategy, meeting annual fundraising targets for the campaign.
- In conjunction with board members, leading the growth and development of the philanthropic income stream of the IUAD campaign, extending and uplifting current donors and broadening networks to secure new donors to deliver budgeted income.
- Overseeing progress of all additional campaign activities including corporate partnerships, events and communications, working closely with the Development Board Lead to ensure campaign objectives and fundraising targets are met.
- Managing the IUAD Board, in consultation with the Development Board Lead, to lead on recruitment, engagement, and relationship management, to ensure strong working relationships with all board members.
- Delivering first class account management of major donors and board members, creating engagement and cultivation strategies.
- Managing the Fundraising Development Manager, supporting them to meet their objectives and encouraging their development.

About Alzheimer's Society - who are we and what’s our mission?

Dementia is the UK’s biggest killer. One in three people born in the UK today will develop dementia in their lifetime.

At Alzheimer’s Society, we’re the UK’s leading dementia charity and the only one to tackle all aspects of dementia by giving help and hope to people living with dementia today and in the future. We give vital support to people facing the most frightening times of their lives, while also funding ground-breaking research and campaigning to make dementia the priority it should be.  

Together with our supporters, we’re working towards a world where dementia no longer devastates lives.
Our values make sure that our focus is clear for the challenges and opportunities ahead and remind us of what we all stand for. 

Our commitment to Equity, Diversity, Inclusion & Belonging  
We need to ensure the voices around our table better reflect and understand the communities we exist to serve. We strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as part of a minority ethnic background, as these groups are currently under-represented at Alzheimer's Society.     

Our hiring process
We want you to bring your whole self to the process. Applications are anonymised until interview stage, and we’re happy to support any adjustments. Share your feedback via our candidate survey when applying to help us improve. We may close early if we receive high interest (with 48 hours’ notice). Some roles may require a DBS check as part of our safer recruitment commitment. Thinking about using AI during the recruitment process? we know this can be helpful in many ways but remember to include your personal and authentic self too. Your voice and experience are what really set you apart. 

Giving back to you  
At Alzheimer’s Society, we value our people and take a total reward approach to pay and benefits. You’ll enjoy a generous double-matched pension scheme, 27 days’ annual leave (plus bank holidays and wellbeing days), and access to a free Bupa Cash Plan, 24/7 EAP, Thrive mental wellbeing support, and virtual GP services. Our Society Plus platform offers exclusive discounts, wellbeing resources, and recognition schemes, while our flexible working, family-friendly policies, and life assurance provide peace of mind and work/life balance. We also offer a free Will-writing service and long service awards to recognise your ongoing commitment.

This is an exciting time to join CFT as we launch a bold new business plan and have recently opened a brand-new fringe venue, The Nest. You will play a pivotal role in building and expanding relationships with local and national businesses to support our productions, Learning, Education and Participation (LEAP) programme, and wider community engagement.

The Senior Corporate Development Manager will lead the planning and delivery of CFT’s corporate fundraising strategy. You will secure new sponsorships, steward existing relationships, and develop high-value, multi-year partnerships that align with both CFT’s priorities and our supporters’ objectives.

As line manager to the Development Officer (Corporates & Trusts), you will provide guidance, support and opportunities for professional growth, ensuring best practice in fundraising and partnership management across the organisation.

Senior Corporate Development Manager (maternity cover)

£34,000 - £37,000 pa. dependent on experience

Full details of the role can be found on our website 

Key Responsibilities

Strategic

• Lead on the development and delivery of CFT’s corporate fundraising strategy, setting income targets and KPIs with the Director of Development
• Create compelling and innovative partnership opportunities for corporate supporters
• Contribute to the wider Development strategy and annual Business Plan

Fundraising & Relationship Building

• Meet the annual Corporate Development target, currently c£300,000, along with the support of the Development Officer
• Secure sponsorship for productions, seasons, and organisational priorities
• Identify, cultivate and convert new corporate supporters, building long-term, high-value relationships
• Devise and deliver tailored cultivation and pitching strategies, including for national brands
• Draft and negotiate contracts for all corporate partnerships
• Host cultivation events and support the Development Committee, Executive and senior managers in engaging prospective sponsors
• Ensure due diligence in line with CFT’s Donation Acceptance Policy
• Support the Development Officer in managing and growing CFT’s Corporate Membership network

Donor and Partnership Management

• Manage CFT’s portfolio of corporate supporters, ensuring timely delivery of benefits, publicity and events
• Oversee reporting to sponsors and partners, demonstrating impact and value
• Work with colleagues across CFT to develop and deliver bespoke partnership opportunities aligned with corporate social responsibility priorities

Marketing & Communications

• Collaborate with the Marketing Department to deliver sponsorship benefits and ensure accurate representation of sponsors across CFT platforms
• Develop creative branding opportunities and report on sponsorship reach
• Coordinate sponsor advertising and communications, with support from the Development Officer and Marketing team

Management

• Provide coaching, training and support to the Development Officer to ensure professional growth and high performance
• Model excellence in fundraising practice and collaboration across CFT
• Manage budgets within the corporate fundraising portfolio and contribute to organisational efficiency and effectiveness

To apply please emailyour CV and a covering letter, or video to our recruitment team by the deadline, quoting job reference: 2509SCDM in the subject line. In your covering letter or video, please let us know why you are applying for the role, what excites you about joining CFT and how your experience and skills match the person specification. 

Please email us if you'd like to arrange for an informal chat about the role before applying. 

Based: EJF office in London

Contract: Full-time, permanent

Salary: £34,500-£39,500, dependent on experience

Position overview

​​This is an exciting opportunity to join the team at the Environmental Justice Foundation (EJF): one of the world's leading non-profits working at the intersection of environmental conservation and human rights. We are lean, agile, creative, strategic and most of all results-driven.

This is a varied and fast-paced role for an outstanding Senior Press Officer. The successful applicant will be fluent in French or Spanish as well as English, or ideally all three, with a proven track record of impactful journalism and/or securing high-level media coverage as part of a press office.

We are looking for someone with a passion for our work and the drive, experience and skills to build our audiences, raise the profile of our campaigns and get our perspectives in front of key decision-makers. This role would suit someone who would look forward every day to placing impactful stories which drive real-world progress for a more sustainable planet.

You will have a demonstrable ability to understand our audiences and develop communications strategies to reach them. You will enjoy meeting and briefing journalists, enthusiastically reaching out to 'sell' our key stories. You will gain significant media coverage for EJF’s messages in key outlets both across the EU and in individual Member States. The successful candidate will work independently to ensure a steady flow of high-quality press outreach, as well as pitching and writing articles and op-eds to promote our perspectives. You will know which outlets key political decision-makers read, and how to place material with them.

You will be an outstanding writer, and possess superb adaptability and inventiveness to respond to a rapidly changing policy landscape.

This is a challenging but rewarding and dynamic role, providing an opportunity to work at the forefront of critical issues of global environmental justice and unique opportunities for growth and development.

Key responsibilities

• Develop and implement integrated communication plans and campaigns to support EJF’s policy work in the EU

• Ensure impactful and consistent coverage of our campaigns, and the issues they cover, in high-profile media outlets

• Prepare press releases and media packs for report launches and external developments, ensuring both proactive and reactive coverage

• Respond swiftly to media enquiries

• Research and actively engage media contacts and outlets, remotely and in person, to increase EJF’s reach, building a database to record and evaluate this outreach

• Work with our communications team around the world to develop coordinated media strategies across geographies and languages

• Evaluate and report on our press performance, making recommendations for ongoing improvement

• Create engaging and impactful content for our various communication channels, including our website, social media, newsletters, and other relevant platforms. This includes writing op-eds and blog articles on core EJF campaign areas

• Uphold the highest standards of scientifically rigorous but engaging writing at all times

• Host press briefings at events with external stakeholders

Essential skills and attributes

• Professional fluency (including excellent writing and editing skills) in English and either French or Spanish

• At least 3 years of experience working in communications, a press office, journalism or similar, with a particular focus on placing stories with, or writing for, high-level traditional media outlets

• Knowledge of media relations, developing communication materials, writing content for different channels and developing social media campaigns

• Experience of and confidence in dealing with journalists from different types of media to ensure effective coverage

• An effective knowledge of the media outlets read by political decision-makers in the EU, and how to place articles in them

• Excellent copywriting skills, including under time pressure, and the ability to identify a good story, linking current affairs to EJF campaigns

• An exceptional level of creativity and drive to seek out new opportunities to promote EJF’s work

• Outstanding attention to detail and factual accuracy

• Reliable, determined, self-motivated, resourceful and able to work effectively with a small, dynamic, and international team

• Superb organisational skills, able to work quickly and prioritise efficiently to deliver timely outputs

• A passion for ensuring environmental justice

Desirable skills and attributes

• Professional fluency in both Spanish and French

• Experience of using social media as a campaigning tool

• Skills using website management tools

We offer you:

• Annual leave that increases with length of service

• Home working two days a week. Flexible working arrangements can be considered

• Cycle to work programme

• Other benefits depending on location

• A highly motivated and open-minded team of committed colleagues and the opportunity to develop and implement compelling propositions that can deliver campaign and organisational goals

• Great opportunities for your professional growth and personal development in close collaboration with our diverse team across Europe, Africa, Asia and South America

Applications

Please send your CV and a cover letter in English explaining why you are the right person for this job to the email address provided. Please title your email "Application for the role of Senior Press Officer".

We are committed to creating a diverse and inclusive environment. If you feel you would be a good fit for this role but are unsure if you meet every single requirement, we strongly encourage you to apply.

Closing date for applications: We will consider incoming applications until 09:00 UK time, 31/10/2025.

Only shortlisted candidates will be contacted. You must hold the legal right to work in the UK for this role.

Head of Programmes

Job reference - REQ004474

£66,186 a year

London, E15 2GW and working from home.

1 in 4 of us in the UK are disabled and we are a diverse, proud, and vibrant community. We’re here to create an equal future with all disabled people. We campaign to transform attitudes to disability, tackle injustice and inspire action. We are creating a powerful movement of disabled people, allies, organisations and businesses.

Together we will be unstoppable.

We are looking for a strategic and collaborative Head of Programmes to lead the delivery of our strategy, An Equal Future.

You will lead a team of programme managers, foster a positive and inclusive culture, and represent Scope externally to share our progress and achievements.

Permanent, Full time (35 hours a week)

Location: Here East Press Centre, 14 East Bay Lane, London, E15 2GW and working from home.

The role

In this role, you will guide three key programmes that support Scope and our colleagues to make the biggest impact for disabled people. You will work closely with senior colleagues, champion agile ways of working, and support teams across Scope to understand and grow their impact.

You will:

· Lead the delivery of three major programmes, making sure they stay on track and deliver real impact.

· Champion agile and flexible ways of working, using testing and learning to drive improvement.

· Support and guide teams across Scope to understand how their work contributes to An Equal Future.

· Oversee progress against Scope’s strategy, reviewing impact and advising on where changes are needed.

· Report to the Executive Leadership Team, Board of Trustees, and external stakeholders on our progress.

· Build strong partnerships with funders and external organisations.

· Lead and develop your team so they can do their best work.

· Represent Scope at external meetings and events, promoting our strategy and achievements.

For more information about the role’s responsibilities and the skills and experience required, please visit our website.

About you

We are looking for someone who can combine leadership, strategy, and people skills to deliver impact.

You will have:

· Experience leading and managing organisational strategy or large programmes.

· A strong understanding of measuring impact, performance indicators, and reporting.

· Knowledge of agile working and experience using it in practice.

· Strong leadership and people management skills.

· Experience building positive, high-performing teams.

· Excellent communication skills, with the ability to explain complex ideas clearly.

· An understanding of the Social Model of Disability and why it is central to change.

It would be great (but not essential) if you also have:

· Experience influencing people across teams and bringing them together to achieve shared goals.

· Knowledge of the charity sector and its context.

· Awareness of how AI is being used in workplaces and society.

Our values are being pioneering, courageous, connected, open and fair

By living our values and trusting each other, we give our colleagues freedom and space to be creative, push boundaries and change minds.

Disabled candidates

We are a disability equality charity. We encourage applications from disabled people and people with impairments, conditions, and access needs. We want to create a workforce that is a true reflection of the communities we serve.

Scope will interview all disabled candidates who meet the essential criteria for the post. This is part of our commitment as a Disability Confident Leader. Just let us know in your application that you are applying under the Offer an Interview Scheme. This was previously known as the Guaranteed Interview Scheme.

If you require adjustments through your journey with us, please contact us via our website.

Equality, Diversity and Inclusion

At the heart of everything we do at Scope is Equality, Diversity, and Inclusion.

We encourage people of colour and other underrepresented communities to apply and join Scope. We believe that this will bring new ideas and help us work better. We know that a variety of perspectives and viewpoints will greatly support the work we do and help us to reach all communities. 

We want everyone to feel like they belong. We value each person as an individual. We will treat everyone with dignity and respect and we want to recognise all parts of a person's identity.

We are a disability equality charity. So, we will build a culture that is accessible and inclusive first. We will aim for the same high standards in all our work. We will listen, learn and keep improving.

You can find out more about our approach to Equality, Diversity and Inclusion on the Scope website.

Scope benefits

We believe hard work deserves reward and recognition. We offer a wide range of benefits including:

• 27 days holiday plus bank holidays
• Flexible, hybrid and remote working options
• Pay progression at 6 months and 2 years
• Company pension
• Excellent training and career development
• Strong colleague networks across disability, race and LGBTQ+
• Discounted gym membership, cycle to work scheme and much more.

How to apply

Please visit our website via the link.

Closing date for applications: 12.10.2025.

A basic DBS check will be required for the successful candidate.

We welcome applications from people with lived experience of disability and from all backgrounds.

We are seeking a qualified Specialist ISVA (Independent Sexual Violence Advisor) to join our Advocacy team at Respond. The role includes providing pro-active emotional, practical and advocacy support for adults with learning disabilities and autistic people with complex or multiple needs who have experienced any form of sexual violence and are engaging, (or considering engaging) with the criminal justice system. The ISVA will work across London to provide non-judgmental, trauma-informed emotional support, working in partnership with other London sexual violence support services. 

Our ideal candidate will have experience in the ISVA role as well as a friendly and relational approach to working with clients.  You will have the ability to build trusting relationships, work in an empowering and inclusive way and support clients to heal following sexual abuse and develop coping capacity. You will be a self-motivated individual who will engage with a wider range of people who have experience sexual violence, and other barriers to justice.

This is an exciting opportunity to join an inclusive and passionate team, and you will be supported by the ISVA Service Manager in your ongoing development. Respond values and encourages working in a collaborative and compassionate way, as we support each other to address one of the most enduring injustices; of the experience of trauma to autistic people and people with learning disabilities and their families.

Background information about Respond   

Respond started in 1991 and has grown from a small London based charity to a medium sized national charity in recent years.  Our mission is to reduce the impact of trauma in the lives of people with learning disabilities and autistic people, by developing trusting relationships, through psychotherapeutically informed services.  

An important part of our work at Respond is working in a trauma-informed way. What this means for us is that we hold in mind the impact of trauma at all levels of the organisation, and all staff take part in reflective practice or team dynamics.     

We are keen to encourage applications from a diverse range of candidates including people with lived experience, who are both interested in working in partnership to provide advocacy support, as well as supporting people with learning disabilities and autistic people who have experienced trauma.    

We are committed to the furthering of human rights, equality, and positive social change through our therapeutic and advocacy work and are committed to anti-racism and other forms of anti-discriminatory practice. We recognise that we need to continually keep this as a focus in our work and as an integral part of our organisational strategy.      

We are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every requirement in the person specification, we encourage you to apply anyway and demonstrate how your experience is transferrable for this role.  You may be just the right candidate for this or other roles within the organisation. 

Respond Benefits package (all per financial year)

We offer a generous and comprehensive package of flexible benefits to all of our staff.

• Hybrid working model, which means that if you’re full time you make a commitment to be working in the office at least two days a week, with the remainder working from home.  Part time hours are altered accordingly.   

• Generous paid leave benefits including 28.5 days holiday (plus Bank Holidays), with some to be taken between Christmas and New year.

• Up to 4 weeks paid sickness leave at full pay and a further 4 weeks at half pay,

• Discretionary study leave to support training relevant to your role. 

• Paid leave to employees who may need to take one day off a year when a religious festival falls on a workday.

• Up to 5 days paid time off for dependents per financial year.

• Opportunity to apply for up to 2 days (14 hours) paid leave per year to participate in volunteering activities relevant to the role.      

• Access to a workplace pension scheme, administered by NEST, with a minimum 5% employee contribution and 3% employer contribution from commencement of employment. 

• Access to our Employee Assistance Programme (EAP) which includes 24/7 telephone service and counselling.     

Note all of the above days per annum stated are pro rata’d for part time employees.    

If you’d like to find out more about this role, please read through the job description and our person specification. When you apply, please send a CV and address the points in the person specification in an accompanying supporting statement.   Your statement should be no more than 2 sides of A4.     

Closing date for applications: 12th September 2025

Housing Officer (Homeownership)

A place to create moments that matter

Location: Peterborough, Hybrid with travel around the region as required to meet business needs.
Salary: £39,178 per annum including car allowance.
Contract Type: Permanent
Hours: 35 hours per week, Monday – Friday 9am-5pm with evening and weekend work as required. 

Thousands of families across the country rely on us for a safe, affordable home. And as the housing crisis deepens, the work we do has never been more important.

It’s this belief - that everyone deserves a place to call home - that drives everything we do. Together, we find new ways to understand and champion our customers, support them and drive positive change.

For a career that means more and makes a meaningful impact on society, this is the place to be.

About the role

As a Housing Officer (Homeownership), you’ll be the go-to expert for our homeowner customers - handling a wide range of complex queries around leases, transfers, property management, and service charges. You’ll play a vital role in ensuring our customers feel supported, informed, and confident in their homes.

This isn’t a desk-bound job. You’ll be out and about visiting schemes, carrying out inspections, and maintaining a visible presence in our communities. You’ll work closely with colleagues across Housing Services and other teams to manage mixed-tenure sites and deliver a seamless customer experience.

You’ll be managing a diverse portfolio of homeownership tenures - shared owners, leaseholders, and freeholders, making sure everything aligns with legal agreements and service expectations. It’s a busy, fast-paced role that requires strong organisational skills, a proactive mindset, and a genuine curiosity to get to the heart of issues.

You’ll need to:

• Translate legal jargon into clear, customer-friendly language
• Think creatively to solve problems and improve service
• Prioritise effectively and manage competing demands
• Build strong relationships across teams and with customers

This is a brilliant opportunity to make a real impact. You’ll work with a wide range of people, tackle interesting challenges, and see the direct results of your work through customer feedback. It’s a role that keeps you on your toes and one where no two days are the same.

Salary

The spot salary for the Housing Officer (Homeownership) post is £39,178 per annum including car allowance for applicants who fully meet the requirements of the post. Applicants, who do not meet all the requirements of the post, will start 5% or 10% below the spot salary.

About you

• Experience in leasehold management within a housing association or managing agent.
• Strong understanding of leases, transfers, and relevant regulations, with a commitment to continuous professional development.
• Ability to work independently as part of a small team and collaboratively across the wider organisation.
• Strong organisational skills, with the ability to manage a high volume of queries and maintain a professional, customer-focused approach.
• Excellent communication skills, capable of engaging with multiple stakeholders at various levels.
• Proficiency in Microsoft Office (Word, Outlook, Excel).

Interviews

We want your candidate experience to reflect who we are - a place to grow, a place to thrive, a place to be you.

Stage 1: A Place to Connect
A call with the hiring manager followed by a role related assessment. You’ll learn more about the role and team, and we’ll get to know you – your experience, goals, and what you bring.
Planned date: 8th October via Teams.

Stage 2: A Place to Show Your Strengths
A behavioural and scenario-based interview focused on how you apply your knowledge to real-life situations. You'll be asked to complete a Customer Service Questionnaire in advance.
Planned date: 15th October at our Peterborough office.

We aim to make the process clear, supportive, and genuinely valuable – a place where you feel informed and confident at every step.

A place to build a future

We have big ambitions. That means we need people who are driven to succeed and eager to grow. Here, you’ll have the opportunity to learn new skills, thrive in our collaborative environment, and take your career in different directions. We also support your health and wellbeing with 28 days of holiday plus bank holidays (pro rata for part time) – an extra day to celebrate your birthday and the option to purchase more – access to an online GP, gym discounts, and a dedicated day to volunteer for a cause that matters to you.

And because we believe in supporting you now and in the future, this is a place to plan for your future – with access to both Defined Contribution and Defined Benefit pension schemes through salary sacrifice, helping you save more efficiently. We also provide life assurance at three times your salary for all colleagues, giving you added peace of mind.

Please don’t delay in submitting your application. Where roles are urgent or we receive a high volume of applications, we may interview and conclude the process prior to any closing date indicated.

Please note candidates must have current eligibility to live and work in the UK, Accent do not currently hold a sponsorship license.

If you’re looking for a place you can make a positive difference to society, to our organisation and to your future, apply now.

Recruitment Agencies: We work exclusively with partners on our preferred supplier list (PSL) and do not accept unsolicited CVs or speculative approaches from agencies for this role.

You may also have experience in the following: Housing Officer, Leasehold Officer, Homeownership Officer, Housing Association Officer, Property Management Officer, Tenancy & Leasehold Services, Social housing, Housing association, Affordable housing, Leasehold management, Freehold / leasehold properties, Housing services

REF-224 195

Web Content Design Manager (2432)

• Location:Oxfam House - Oxford, Oxford UK/ (with the ability to work from home under Oxfam GB's hybrid working arrangements)
• Workplace Type:Hybrid
• Hours:36 hours per week
• Salary: Up to £40,000
• Job Family:Communications
• Division:CEO Office
• Grade:C
• Job Type:Open ended
• Closing Date:12 October 2025
• Country:United Kingdom

Do you have a passion for designing web content that is accessible and meets user needs?

Do you have experience in content writing for the web, especially for mobile, up-skilling teams and using your influence to drive standards and good practice?

Would you enjoy working in a committed digital team that uses insight to optimise content and user journeys?

If so, we would love to hear from you.

The role is within OGB’s CEO Office division which exists to inspire people with our story of radical impact, partnership, and change and to build income, action & influence. The Digital Experience Team’s mission is to support teams across Oxfam GB, creating and maintaining website content, developing new features and enhancing user experiences to inspire and engage new and existing supporters.

The Role

Oxfam GB is looking for a Web Content Design Manager to update, optimise and manage 

As part of a small, dedicated website improvement team, you’ll partner with departments across Oxfam to guide the development of on-brand web content for appeals, campaigns, blogs, and much more.

You’ll play a key role at Oxfam by making sure website content is:

• Created with the needs of our supporters in mind
• Well-structured and accurate
• Optimised for search engines
• Accessible for all
• In line with Oxfam’s brand identity

You’ll also:

• Develop content strategies and processes based on real-world insights.
• Collaborate with stakeholders and content creators across Oxfam.
• Manage key strategic relationships with external agencies.
• Identify topics and trends to raise funds for Oxfam’s global goal to end the injustice of poverty.

Our next Web Content Design Manager will require a range of skills and experience, including:

• Excellent communication skills, written and verbal.
• An ability to use your influence to drive standards and good practice.
• Championing Supporter Experience/SEO and sharing knowledge/up-skilling teams.
• Problem solving skills, selecting the right solution for a given task.
• Strong project management and organisational skills.

We are committed to ensuring diversity and gender equality within our organization and encourage applicants from diverse backgrounds to apply.

What do we offer

We offer a competitive salary and a range of additional benefits to staff including flexible working options, generous pension scheme, annual leave, additional leave allowances, company sick pay, life assurance and a range of other benefits. 

From the day you join Oxfam we invite you to stretch and learn in your role. Our wide range of Learning & Development opportunities includes in-house courses, e-learning modules, on-the job learning opportunities, coaching and mentoring, and much more. 

You can read more about all 

How to apply

As part of your online application, please upload your up to date CV and Cover Letter explaining your suitability against the essential criteria in the job profile.  

Flexfam:

We believe flexible working is key to building the Oxfam of the future, so we’re open to talking through the type of flexible arrangements which might work for you. We think this role would work particularly well as a job share or partially home-based. 

About Oxfam:

Oxfam is a global movement of people working together to end the injustice of poverty.

That means we tackle the inequality that keeps people poor. Together, we save, protect and rebuild lives. When disaster strikes, we help people build better lives for themselves, and for others. We take on issues like land rights, climate change and discrimination against women. And we won’t stop until every person on the planet can enjoy life free from poverty.

We are an international confederation of 21 organisations (affiliates) working together with partners and local communities in the areas of humanitarian, development and campaigning, in more than 70 countries.

Oxfam Great Britain has the goal of funding the global movement to overcome poverty and building a UK movement for change and solidarity. Taking on the inequality behind poverty can feel like a lot. But we’ve each got an important part to play. A fairer world will take us all, so together we must act. Because there is no them, just us.

Our Values and Commitment to Safeguarding:

All our work is led by six core values: Empowerment, Accountability, Inclusiveness, Courage, Solidarity and Equality. 

 

Oxfam is committed to preventing any type of unwanted behaviour at work including sexual harassment, exploitation and abuse, lack of integrity and financial misconduct; and committed to promoting the welfare of children, young people and adults. Oxfam expects all staff and volunteers to share this commitment through our code of conduct. We place a high priority on ensuring that only those who share and demonstrate our values are recruited to work for us. 

Note: All offers of employment will be subject to satisfactory references and may be subject to appropriate screening checks, which can include criminal records and terrorism finance checks.

Are you able to remain organised while successfully managing projects or events? Would you like to ensure we provide the best possible events experience to our supporters, whilst raising vital funds to help those affected by dementia?

About The Role
We are recruiting for Events Fundraising Officers to join our ambitious Third Party and Organise your Own (OYO) Events team. These are full-time roles, working 35 hours per week with four fixed-term contract options available:

- Fixed Term Contract until May 2026
- Fixed Term Contract until October 2026
- Fixed Term Contract until December 2026
- Fixed Term Contract until December 2027

As Events Fundraising Officer (Third Party & OYO) you’ll support the growth, development, and delivery of our Third Party Events portfolio. Each of the Events Fundraising Officer roles will lead on different events including the London Marathon, Manchester Marathon and the official charity partnership with the AJ Bell Great Run Series.

You’ll work across multiple events to help us to give our participants and supporters the best possible events experience. This will enable us to build lasting connections with our cause and contribute to the £12million our team is projected to raise this financial year, with the wider Events team set to raise £22million. This is a rewarding role which helps to raise vital funds to support the lives of people affected by dementia.

These roles are all home-based, however you will be asked to travel and attend events in-person and occasionally across weekends throughout the year (travel expenses paid for by the Society).
Interviews for this role have been provisionally scheduled to take place via MS Teams on the week commencing Monday 3rd November.
 
About you
Joining us, you’ll have experience managing projects and/or events, with the ability to stay organised and prioritise your workload effectively. You’ll have experience of financial management and budgeting in relation to a project or an event.

Crucially, you’ll be able to build positive relationships with both internal and external stakeholders and suppliers. You’ll be an effective communicator with experience producing and managing marketing or stewardship communications. You’ll also have the ability to collaborate successfully with others to deliver successful events that enable us to achieve targets.

What you’ll focus on:

- Organising, planning and delivering Third Party events successfully, providing the best possible experience for our participants.
- Building, monitoring and managing income and expenditure budgets, along with participant numbers, to ensure we hit our ambitious targets.
- Communicating with and building positive relationships with external suppliers and internal colleagues.
- Making data-led decisions and problem solving to ensure we hit our ambitious team targets, working under your own initiative whilst collaborating with peers.

About Alzheimer's Society - who are we and what’s our mission?
Dementia is the UK’s biggest killer. One in three people born in the UK today will develop dementia in their lifetime.

At Alzheimer’s Society, we’re the UK’s leading dementia charity and the only one to tackle all aspects of dementia by giving help and hope to people living with dementia today and in the future. We give vital support to people facing the most frightening times of their lives, while also funding ground-breaking research and campaigning to make dementia the priority it should be.  

Together with our supporters, we’re working towards a world where dementia no longer devastates lives. Our values make sure that our focus is clear for the challenges and opportunities ahead and remind us of what we all stand for. 

Our commitment to Equity, Diversity, Inclusion & Belonging
We need to ensure the voices around our table better reflect and understand the communities we exist to serve. We strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as part of a minority ethnic background, as these groups are currently under-represented at Alzheimer's Society.     

Our hiring process
We want you to bring your whole self to the process. Applications are anonymised until interview stage, and we’re happy to support any adjustments. Share your feedback via our candidate survey when applying to help us improve. We may close early if we receive high interest (with 48 hours’ notice). Some roles may require a DBS check as part of our safer recruitment commitment. Thinking about using AI during the recruitment process? we know this can be helpful in many ways but remember to include your personal and authentic self too. Your voice and experience are what really set you apart. 

Giving back to you
At Alzheimer’s Society, we value our people and take a total reward approach to pay and benefits. You’ll enjoy a generous double-matched pension scheme, 27 days’ annual leave (plus bank holidays and wellbeing days), and access to a free Bupa Cash Plan, 24/7 EAP, Thrive mental wellbeing support, and virtual GP services. Our Society Plus platform offers exclusive discounts, wellbeing resources, and recognition schemes, while our flexible working, family-friendly policies, and life assurance provide peace of mind and work/life balance. We also offer a free Will-writing service and long service awards to recognise your ongoing commitment.

Do you have an extensive legal background and the ability to lead a high performing legal team? Would you like to be a senior, visible legal voice, contributing to an organisation making an impact to end the devastation of dementia?

About the role
We are recruiting for a Principal Legal Advisor to join on a full-time basis, working 35 hours per week on a permanent contract.

As Principal Legal Advisor you will join the Risk and Assurance team part of our Finance & Assurance directorate. Our vision is to be the Society’s single point of truth. We are trusted partners, credible experts, working as one team to be a true enabler to the organisation as it makes an impact to end the devastation of dementia.

Partnership, collaboration, accountability, professionalism and a restless desire to constantly improve are needed in every role across Finance & Assurance. As the Society’s Principal Legal Advisor, you will work in close partnership with key stakeholders across Directorates to deliver a professional, credible, and valued legal service and opinion.

In this role you will be a senior, visible legal voice in the Society, helping to influence and ensure that the Society is operating safely, legally, and ethically. Liaising with key stakeholders, you will provide advice and guidance on commercial, contract, and property-related legal matters, helping to shape risk-informed decision-making.

Interviews for this role have been provisionally scheduled to take place on the week commencing Monday 27th October.

About you
Joining us, you'll have an extensive legal background with a legal qualification, and broad experience of legal leadership. You'll be a good communicator with the interpersonal skills required to build relationships and form trust and respect throughout the organisation, whilst also possessing the ability to communicate complex legal concepts in an accessible way to people without a legal background.

To succeed in this role, you'll have the ability to absorb and understand the legal issues deriving from the operations of a large and complex organisation, whilst also then providing pragmatic and user-friendly legal advice and support, including ad hoc oral advice.

Crucially, you'll be able to lead a high performing, sought after and valued legal team, utilising your excellent people management and teamworking skills effectively. You will have the ability to work collaboratively and deliver successful joint outcomes in potentially time-sensitive situations.

What you’ll focus on:

- Leading and managing the legal team ensuring the service provides specialist knowledge and advice, in a timely and professional manner, aligned to the needs of the Society.
- Overseeing, managing, and delivering a portfolio of legal matters as required, and as they arise with support from the legal team.
- Working closely, in partnership with Society stakeholders, to ensure the legal team is visible, and that legal matters are considered at the right level at the right time.
- Providing advice and guidance, as required to Executive management and/or Trustees, delivered in a format that is accessible and appropriate for the needs of the client.
- Actively contributing to Society projects, strategies, or initiatives where legal input adds value.

About Alzheimer's Society - who are we and what’s our mission?
Dementia is the UK’s biggest killer. One in three people born in the UK today will develop dementia in their lifetime.  

At Alzheimer’s Society, we’re the UK’s leading dementia charity and the only one to tackle all aspects of dementia by giving help and hope to people living with dementia today and in the future. We give vital support to people facing the most frightening times of their lives, while also funding ground-breaking research and campaigning to make dementia the priority it should be.  

Together with our supporters, we’re working towards a world where dementia no longer devastates lives.Our values make sure that our focus is clear for the challenges and opportunities ahead and remind us of what we all stand for. 

Our commitment to Equity, Diversity, Inclusion & Belonging
We need to ensure the voices around our table better reflect and understand the communities we exist to serve. We strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as part of a minority ethnic background, as these groups are currently under-represented at Alzheimer's Society.     

Our hiring process
We want you to bring your whole self to the process. Applications are anonymised until interview stage, and we’re happy to support any adjustments. Share your feedback via our candidate survey when applying to help us improve. We may close early if we receive high interest (with 48 hours’ notice). Some roles may require a DBS check as part of our safer recruitment commitment. Thinking about using AI during the recruitment process? we know this can be helpful in many ways but remember to include your personal and authentic self too. Your voice and experience are what really set you apart. 

Giving back to you
At Alzheimer’s Society, we value our people and take a total reward approach to pay and benefits. You’ll enjoy a generous double-matched pension scheme, 27 days’ annual leave (plus bank holidays and wellbeing days), and access to a free Bupa Cash Plan, 24/7 EAP, Thrive mental wellbeing support, and virtual GP services. Our Society Plus platform offers exclusive discounts, wellbeing resources, and recognition schemes, while our flexible working, family-friendly policies, and life assurance provide peace of mind and work/life balance. We also offer a free Will-writing service and long service awards to recognise your ongoing commitment.

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WORKING WITH US

The founder and sponsor of the Harris Federation, Lord Harris of Peckham, opened our first school in 1990. We have, over the past thirty years, implemented ideas and initiatives that have transformed the opportunities of pupils from working class and disadvantaged backgrounds. Harris academies are widely recognised as a force for social mobility. We are immensely proud of the role that our alumni are now beginning to play in the world and of what we believe our current generation of pupils will go on to achieve.

We now have over 50 schools educating more than 40,000 young people across London and Essex, and employ over 5,000 staff across our academies and head office. With the majority of our academies located in areas of high socioeconomic disadvantage, a high-quality education is key to the futures of the pupils we serve.

As a provider of employment and education, we value the diversity of our staff and students, and all our staff are equally valued and respected. We are committed to providing a fair, equitable and mutually supportive learning and working environment for our students and staff.

Our work will impact many generations to come, and our staff come from all backgrounds and walks of life, coming together to inspire young minds. We promote an inclusive culture that embraces the valuable and enriching contribution that all of our community make. We continue to be proactive in uplifting and supporting all voices at Harris.

To discover more about our culture, ethos and what it is like to work here, visit the page.

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ABOUT THIS OPPORTUNITY

We are looking for dedicated School Mental Health Practitioners to join the Harris Federation’s central mental health team and make a meaningful impact in secondary schools across London.

You will be part of a supportive, forward-thinking team led by our Lead Mental Health Practitioner, receiving regular clinical supervision and ongoing professional development and helping to shape the future of mental health support in education.

In this full-time role, you will deliver evidence-based, low-intensity mental health interventions to students aged 11–18 across up to three Harris secondary academies. You will work directly with students through 1:1 sessions, group work and whole-school wellbeing initiatives, helping to shape a culture of mental health awareness and support.

You will be based in schools for four days per week, primarily in South, South East and South West London, and occasionally in North London. Travel between schools is required.

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MAIN AREAS OF RESPONSIBILITY

Your responsibilities will include:

• Providing tailored 1:1 mental health and wellbeing support to students and their families
• Facilitating small group interventions and psychoeducational sessions
• Running drop-in sessions during break and lunch times for students experiencing mild to moderate distress
• Collaborating with school staff to promote mental health awareness and training
• Contributing to school-wide risk assessments and wellbeing strategies
• Maintaining accurate records and report on outcomes using national standards
• Sharing best practices and innovations across our network of schools

WHAT WE ARE LOOKING FOR

We welcome applications from:

• Qualified Education Mental Health Practitioners (EMHPs) or Children’s Wellbeing Practitioners (CWPs)
• Psychological Wellbeing Practitioners (PWPs) with experience working with children and young people
• Early career practitioners eager to learn and grow in a supportive environment
• Registered mental health professionals (BACP, BABCP, UKCP, HCPC) trained in delivering low-intensity interventions in school settings

Experience in NHS Mental Health Support Teams is advantageous.

For a full job description and person specification, please download the Job Pack.

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APPLYING FOR THIS POSITION

If you would like to discuss the opportunity further, or if you have any questions, please contact us via email to arrange a conversation.

Before applying please ensure you download the job pack from our careers website, this will help with completing your application. Please note that we only accept applications submitted online before the closing date.

When applying, you will have the option to import your CV or use a LinkedIn profile which will auto populate the online application.

A reminder to check your junk mail for our email communications and add us to your safe senders list to ensure all future email communication is received.

OUR VISION & VALUES

Our vision, from the start, has been to provide the structure and services needed for our schools to amount to more than the sum of their parts, and to free-up our teachers and leaders to focus on one thing and one thing only: the outstanding education of all their pupils. Our young people and communities are at the heart of everything we do. Our core mission has always been to close the educational gap between young people from disadvantaged backgrounds and their peers. Our ambition is one where every child in London, no matter their background, has equal access to high quality education, giving them the same opportunities and potential to succeed.

We know there are many challenges facing our young people and the communities we serve, and that’s why we need determined people like you to help us tackle those inequalities. Whilst each of our academies has their own unique cultures and values; as a whole Federation, we have four core values which are central to successfully achieving our vision: Excellence, Collaboration, Support, and Innovation. We are proud of our values because they guide us in how we work allowing us to achieve the best possible outcomes for our young people, communities, and colleagues.

IMPORTANT INFORMATION

Safeguarding Notice

The Harris Federation and all our academies are committed to ensuring the highest levels of safeguarding and promoting the welfare of children and young people, and we expect all our staff and volunteers to share this commitment. All offers of employment are subject to an enhanced Disclosure and Barring Service (DBS) check, references, an online search, and where applicable, a prohibition from teaching check will be completed.

Equal Opportunities

The Harris Federation is an equal opportunities employer and welcomes applications from all suitably qualified candidates. We value the diversity of our staff and students, and everyone at the Harris Federation is equally valued and respected. We aim to be an inclusive employer that reflects the communities we serve. We are committed to providing a fair, equitable and mutually supportive learning and working environment.

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WHAT WE CAN OFFER YOU

Harris has a strong culture of collaboration and best practice, with professional development and career planning at its centre. We invest in our staff with support, coaching, mentoring, and a wide range of top-quality training programmes delivered at every level.

You will also have access to a variety of benefits, support programmes and initiatives including:

• Excellent opportunities for continuous professional development and career progression
• Annual performance and loyalty bonus
• Pension scheme (Teachers' Pension Scheme or Local Government Pension Scheme) with generous employer contribution
• Harris Wellbeing Cash Plan including cover for routine and specialist healthcare
• Employee Assistance Programme for free and confidential advice
• Cycle to work salary sacrifice scheme
• Wide range of shopping, leisure, and travel discounts
• 20% off at Tapi Carpets, exclusive to Harris employees
• Interest-free ICT and season ticket loans

For most non-teaching staff based at our Head Office in East Croydon, we also offer lifestyle friendly working arrangements including flexible start and end times, and hybrid working with two days from home and three days on site.

Welfare and Digital Inclusion Partner

A place to create moments that matter

Location: Camberley, Hybrid
Salary: £40,305 per annum including regional allowance and essential user car allowance
Contact Type: Permanent
Hours: 35 hours per week, Monday – Friday 9am-5pm.

Thousands of families across the country rely on us for a safe, affordable home. And as the housing crisis deepens, the work we do has never been more important.

It’s this belief - that everyone deserves a place to call home - that drives everything we do. Together, we find new ways to understand and champion our customers, support them and drive positive change.

For a career that means more and makes a meaningful impact on society, this is the place to be.

About the role

Are you passionate about helping people overcome barriers and live fulfilling lives? Join us as a Welfare and Digital Inclusion Partner, where you’ll play a vital role in supporting our customers across all tenures to sustain their homes and thrive.

In this dynamic and rewarding role, you’ll:

• Connect with customers to understand their vulnerabilities and identify tailored support solutions.
• Unlock access to grants, funds, and services that empower individuals to stay in tenancy, return to work, and lead more independent lives.
• Champion financial and digital inclusion, helping people navigate challenges and build resilience.
• Collaborate with internal teams and external agencies to strengthen our signposting offer and create meaningful partnerships.
• Upskill colleagues in the Housing Services Team, equipping them to support customers facing exclusion in areas like health, employment, and finance.

This is more than a job - it’s a chance to be a catalyst for change, helping people access the tools and opportunities they need to live great lives.
To view/download the Welfare and Digital Inclusion Partner job description please click here.

Salary

The spot salary for the Welfare and Digital Inclusion Partner post is £36,162 per annum for applicants who fully meet the requirements of the post. Applicants, who do not meet all the requirements of the post, will start 5% or 10% below the spot salary.
You'll also receive £2,893 per annum regional allowance and £1,250 per annum essential car user allowance.

About you

• Strong knowledge of welfare benefits, grants, and income maximisation tools.
• Understanding of digital inclusion methods and the delivery of high-quality services through technology.
• Experience delivering support and guidance to customers across multiple communication channels.
• Proven ability to work across departments and collaborate with multiple stakeholders.
• Experience working with statutory and third-sector organisations to deliver services to vulnerable populations.
• Strong understanding of GDPR and customer data handling, as well as safeguarding practices.
• CIH Level 3 Certificate in Housing or equivalent (or willingness to work towards) or qualified through experience

Interviews

We want your candidate experience to reflect who we are - a place to grow, a place to thrive, a place to be you.

Stage 1: A Place to Connect
A call with the hiring manager. You’ll learn more about the role and team, and we’ll get to know you – your experience, goals, and what you bring.
Planned date: 16th October via Teams.

Stage 2: A Place to Show Your Strengths
A role related assessment and behavioural and scenario-based interview focused on how you apply your knowledge to real-life situations. You'll be asked to complete a Customer Service
Questionnaire in advance.
Planned date: 23rd October at our Camberley office.

We aim to make the process clear, supportive, and genuinely valuable – a place where you feel informed and confident at every step.

A place to build a future

We have big ambitions. That means we need people who are driven to succeed and eager to grow. Here, you’ll have the opportunity to learn new skills, thrive in our collaborative environment, and take your career in different directions. We also support your health and wellbeing with 28 days of holiday plus bank holidays (pro rata for part time) – an extra day to celebrate your birthday and the option to purchase more – a cash health plan, gym discounts, and a dedicated day to volunteer for a cause that matters to you.

And because we believe in supporting you now and in the future, this is a place to plan for your future – with access to both Defined Contribution and Defined Benefit pension schemes through salary sacrifice, helping you save more efficiently. We also provide life assurance at three times your salary for all colleagues, giving you added peace of mind.

We’re committed to making our recruitment process accessible and inclusive. If you require reasonable adjustments to any part of our recruitment process, please let us know we will ensure requirements are met.

Please don’t delay in submitting your application. Where roles are urgent or we receive a high volume of applications, we may interview and conclude the process prior to any closing date indicated.

Please note candidates must have current eligibility to live and work in the UK, Accent do not currently hold a sponsorship license.
If you’re looking for a place you can make a positive difference to society, to our organisation and to your future, apply now.

Recruitment Agencies: We work exclusively with partners on our preferred supplier list (PSL) and do not accept unsolicited CVs or speculative approaches from agencies for this role.

You may also have experience in the following: Welfare Officer, Digital Inclusion Officer / Specialist, Welfare and Digital Inclusion Partner, Housing Support Worker, Tenancy Support Officer, Customer Support Advisor (Housing / Social Services), Inclusion and Wellbeing Coordinator, CIH Level 3 / Housing qualification

REF-224 196