Mind jobs in bromley, greater london

Reporting to: Mental Health Personal Independence Co-ordinator Manager

Responsible for:  None 

Hours: 36 hours a week
                               Weekend working will be necessary on an ‘as required’ basis

Location: 10 Altyre Road, Fairfield House, East Croydon CR0 5LA and other locations as required.

Purpose of the role:

We are looking for 2 Mental Health Personal Independence Co-ordinator’s to join our team.

The Mental Health Personal Independence Co-ordinator (MHPIC) will work as part of the MHPIC team and will work alongside clinical and social care professionals in local multi-disciplinary teams assigned to specific GP surgeries. Each MHPIC will be assigned to a specific locality located within the Integrated Care Network Plus health and social care systems in either North, Central or South Croydon. The multi-disciplinary team learning and development during the initial two-year test period will inform the development and growth of the MHPIC team to ensure that it can support community-based mental health and wellbeing across the whole population and in all 6 Integrated Care Network Plus localities.

MHPICs will provide initial contact and assessment conversations with clients using Open Dialogue tools and techniques to enable people to develop their own Personal Recovery Plans and supporting them directly over a period of time to find and access the support and services available to them in their local community.

Each MHPIC will be the direct named key worker for a set number of people who are referred to the service by healthcare professionals, including GPs, Mental Health Practitioners & Health Care Assistants, Social Prescribers and other voluntary or community sector organisations. They will provide one-to-one support in the achievement of an individual’s recovery goals, ensuring that support is person- centred; that needs and wishes are identified by people themselves; that they have a stronger voice in relation to issues that affect their lives; and that they are supported and empowered to improve and/or maintain their mental health and wellbeing and to live their best independent lives. 

Support in the community includes home visits. The aim of home visits is to assess clients' strengths and needs and link these to agency and community resources, and to ensure that individual clients’ needs can be met within a risk-assessed policy approach.

Mind in Croydon is an equal opportunities employer. No job applicant or employee will be discriminated against on the grounds of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex or sexual orientation.

We encourage applications from those with Lived Experience.

To apply please send your CV (which should address each competency in the Person Specification) and a Covering Letter  explaining:

• Why would you like to apply for this role?
• How your skills and experience relate to the competencies in the Person Specification of the job description?
• What value you can add to the service?

Purpose of the Job

Hammersmith, Fulham, Ealing & Hounslow Mind deliver services across five sites in West London. Two sites are operated by HFEH Mind and three sites are run by our partners.

We are looking for a proactive and organised Facilities Co-ordinator to support the smooth running of our charity's buildings across all five sites. This is an ideal role for someone with some experience in facilities, property services, or office co-ordination who would like to support a large but locally focused mental health charity.

Key Responsibilities

General

With a commitment to providing high-quality and accessible spaces to a diverse community, working knowledge of the health and safety obligations of operating community buildings, and a friendly, non-judgemental attitude, you will be required to:

Day-to-day Site Operations

• Conduct basic site checks; schedule, prioritise and carry out minor repairs (e.g., replacing lightbulbs, replacing camera batteries, reporting larger maintenance issues).
• Escalate any issues to the Business Support Manager when necessary.
• Ensure spaces are tidy, clean and safe in accordance with health and safety guidelines.
• Maintain guidelines and site handbooks, ensuring all are up to date.
• Ensure supplies checked and well stocked (toiletries, stationery, refreshments, toner).
• Liaise with central services to oversee onsite deliveries.
• Co-ordinate movement of items/ stock between sites.
• Report shared IT and photocopier issues to relevant suppliers. 
• Ensure waste disposal at HFEH Mind sites are compliant with local authorities’ guidelines.

Health & Safety Support

• Support with regular fire alarm testing and fire drills.
• Help maintain health and safety records and reports.
• Assist with onboarding staff on building safety (e.g., exits, alarms).
• To be a First Aider and Fire Warden (training will be provided) and ensure training is up to date. Organise other staff to be Fire Wardens.

Security & Access

• Keep track of keys and access fobs; maintain register.
• Ensure security systems are in working order (CCTV, alarms).
• Liaise with external contractors as required.

Coordination & Admin

• Assist Business Support Manager with maintenance schedule and supplier review schedule.
• Maintain records for H&S inspections (fire extinguishers etc) and risk assessments.
• Help gather quotes for minor works or maintenance.
• Ensure all facilities related invoices are provided to finance.
• Check post at registered office(s) regularly and manage facilities email inbox.
• Contribute data for management reports.

Person specification

Essential

• Experience in a facilities or office coordination role, ideally across multiple sites.
• Good understanding of health and safety in the workplace.
• Comfortable handling basic manual tasks (changing lightbulbs, moving boxes, etc).
• Good IT skills. Confident using Microsoft Office (especially Excel and Outlook).
• A commitment to the values of HFEH Mind and respecting the needs and confidentiality of our service users and visitors.

Desirable

• Fire warden and first aid training.
• IOSH Managing Safely qualification.
• UK driving licence.
• Living within easy travelling distance of our sites

Qualities:

• Strong communication and organisation skills.

• Comfortable working independently across multiple sites.
• Able to communicate with staff, clients and visitors in a calm and orderly way.
• A positive and initiative-taking attitude, dependable with a can-do attitude and a problem-solving mindset.
• Able to work well within a team and engage with staff.
• Diligence.

This job description outlines the general ways in which it is expected you will meet the overall requirements of this post. The list of tasks is not an exclusive one and HFEH Mind may vary duties from time to time. This job description is subject to regular review.We are an equal opportunities employer; and are proud to employ a workforce that reflects the diverse communities we serve. We welcome applications from all suitably qualified persons from all backgrounds.

Post is subject to a Standard DBS check

Purpose of the Job

The role is a key part of the HFEH Mind team delivering mental health services across Hammersmith & Fulham, Ealing, and Hounslow.

The Volunteer Coordinator is responsible for recruiting, supporting, and retaining volunteers across the charity. You will ensure that volunteers have a positive experience, receive appropriate training and guidance, and feel valued for the time and skills they give. You will also work closely with staff to match volunteers to roles.

We currently offer three types of volunteering roles at HFEH Mind:

• Client facing support– Working alongside staff supporting service users
• Events – Supporting outreach & fundraising efforts and promoting our work
• Central Support – Blogging, graphic design, administration, etc.

General/Key Responsibilities

• Interview, recruit, onboard, and induct new volunteers in line with organisational needs, maintaining around 50-60 volunteers across the charity.
• Work with staff to identify new volunteering opportunities and develop volunteer role descriptions.
• Work effectively to ensure volunteers feel a part of HFEH Mind and gain value from their time with us.
• Develop and maintain volunteer policies, role descriptions, and procedures.
• Ensure all volunteering activity adheres to safeguarding, GDPR and health and safety policies.
• Promote volunteering opportunities through social media, local networks, and community partnerships
• Develop and deliver engaging volunteer training, support sessions and recognition initiatives.
• Be the main point of contact to support volunteers, listen to suggestions and/or concerns and support in resolve any volunteering related issues or complaints.
• Provide advice and guidance to volunteers about their matched relationship (with support from the wider team) and highlight safeguarding concerns as appropriate.
• Ensure each volunteer is assigned a named supervisor and receives appropriate supervision (at least every 4–6 weeks depending on role)

Volunteering Experience

• Ensure volunteers are receiving regular supervision and support during their placement.
• Monitor volunteer satisfaction, provide ongoing recognition and celebrate volunteer contributions
• Regularly report on the volunteer experience, including both quantitative and qualitative feedback & exit interviews

Administrative

• Maintain an up-to-date volunteer database and contact list.
• Support Director of Adult Services to provide reflective practice sessions for service-facing volunteers. 
• Ensure volunteer training compliance is at required levels.

Other Responsibilities

• Join monthly volunteer meeting with Operational Directors, Head of Marketing & Communications and Head of HR.
• Ensure that  equity and inclusion are at the heart of our volunteering programme  and share in our commitment to equality of opportunity and to eliminating discrimination.
• Contribute to our fundraising effort by embracing opportunities to fundraise yourself, to promote fundraising and to support the fundraising team.
• Share our commitment to safeguarding adults and children at risk of harm, and ensure that volunteers are trained in and adhere to safe practice.
• Ensure that information is obtained, used and stored in accordance with our Data Protection and Confidentiality policy.
• Undertake any other duties commensurate with the level of the role.

Person specification

Essential

• Experience of working with or coordinating volunteers, ideally in a charity.
• An understanding of and commitment to improving the mental health of our communities, and ability to ensure that volunteers with lived experience of mental health problems are included and supported.
• Excellent verbal and written communication skills and the ability to work with people with from diverse communities with a range of life experiences, views and reasons for volunteering
• Ability to support, organise, and motivate people, and ensure that volunteers feel like they belong within the organisation
• Good IT and administration skills (e.g. Microsoft Office, databases)
• Commitment to equality, inclusion and the values of the charity sector.
• Understanding of safeguarding, GDPR and confidentiality.
• A proactive and flexible approach to problem solving
• Ability and willingness to travel to HFEH Mind sites.

Desirable

• Experience of working in the charity or community sector.
• Experience of HR administration, in particular recruitment and onboarding.
• Experience in delivering training or group facilitation.

We are an equal opportunities employer; and are proud to employ a workforce that reflects the diverse communities we serve. We welcome applications from all suitably qualified persons from all backgrounds.

HFEH Mind are committed to creating and fostering a culture that promotes safeguarding and the welfare of all children and adults at risk. Our safer recruitment practices support this by ensuring that there is a consistent and thorough process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all persons appointed are suitable to work with children and vulnerable adults.

Post is subject to an enhanced DBS check.

Job Purpose

This role sits within our crisis alternative service, Safe Space, which is a core and out of hours service providing a safe and welcoming space for people who are feeling distressed and experiencing crisis. Our aim of the service is to keep individuals well in the community and prevent readmission into hospital. The service operates 365 days a year from 14:00-22:00pm across all of our boroughs.

Staff within the service will provide person-centred, practical and emotional support, face to face or via telephone or virtual on a one-to-one basis to individuals experiencing mental health crisis or preventing crisis.

The objectives of the service include:

• To improve the mental wellbeing of people experiencing mental health and social crisis in HFEH.
• To proactively work with keeping people well in the community to reduce re-admitters into hospitals by working with WL NHS teams (e.g. discharge, LPS, CATT, MINT and SPA)
• To provide a true alternative to A&E via a non-clinical drop-in service to support clients
• To provide support to clients accessing the service- for instance: signposting, de-escalation and crisis recovery planning.
• To contribute to an improvement in individual mental wellbeing.
• To remain a source of independent support for all clients.
• To treat service users with respect, dignity and personalised support
• To raise awareness of mental health services available with the goal to improve long term mental health and reduce social isolation
• To increase self-management skills of those accessing the service
• To reduce the use of police, ambulance and statutory mental health services whilst experiencing crisis via a drop-in service.
• To reduce the use of statutory crisis services by people experiencing mental ill health without positive outcomes for the individual

The Role

The role of the team manager will be to support the rest of the team in delivering interventions on a one-to-one. The role will also involve triaging and assessing all clients accessing the service, signposting and delivering collaborative self-management plans with clients to improve mental wellbeing. The role will also include line management and supervision of senior support workers and support workers within the service. Team managers are responsible for management of their site; including report writing, audits and being the named manager for the site and allocated borough following the borough-based approach. This role directly supports the service managers in keeping to a high standard service. The role will include implementing a smooth running of the service including facilitating debriefing and providing senior support onsite. The role of the team manager is non-clinical.

Key Responsibilities

• Providing a person centred and recovery orientated approach in all aspects of the roles and responsibilities.

• Guiding the team, responding to referrals and planning each shift in terms of staffing, activities and case allocation

• Understanding of risk and risk management

• Understanding safeguarding adults and children processes and legal requirements

• To work autonomously in a fast-paced environment and under pressure

• Oversee re-admitters and clients being discharged on a weekly basis

• Good time keeping skills - Essential

• Responsible lead for allocated site, attend and lead discussions with MDT teams

• Responsible for keeping allocated site to a high standard and reporting any health and safety concerns

• To facilitate weekly team meetings with minutes and feedback any internal and external changes

• This role will be considered a key worker role

• Understanding of safety planning and de-escalation

• Experience of working with challenging behaviour

• Keep minutes of all meetings attended and feedback to the wider team

• Working collaboratively with clients to understand their needs and developing flexible and realistic crisis support packages/person centred plans

• Promoting people’ rights and responsibilities

• Considering each person as an individual

• Listening to clients and encouraging positive steps towards self-management of crisis and recovery

• To attend all mandatory training including safeguarding and GDPR.

• Providing advice, information, practical and emotional support to clients

• Proactively recognising the indicators of deteriorating mental health and facilitate appropriate action, whilst liaising with relevant agencies e.g. CATT, Emergency Duty Teams, CMHTS, etc

• Engaging with clients to show empathy, inspire hope and promote recovery

• Establishing supportive, empowering and respectful relationships with clients and carers/ family

• Maintaining accurate records, detailing interventions

• Ensuring that outcomes, outputs and impact are recorded

• Understanding CQC standards and NICE guidelines around mental health

• Providing administrative support to the team

• Overseeing and provide shadowing to new staff members and volunteers

• Attend reflective practice, peer supervision and line management supervision

• Create and maintain good working relationships with partner agencies

• Actively participate in training and development

• Provide guidance to support workers and volunteers

• To work with service managers and assist with reporting and monitoring

Person Specification

• Minimum of 1 year working in mental health services and with clients experiencing mental health distress and crisis

• Experience of line management within a mental health setting

• Experience of de-escalation

• Experience of managing challenging behaviour and dealing with clients with complex needs

• Evidence of continual professional development

• Understanding of the Recovery Model in mental health

• Understanding of the principles of trauma informed care

• Understanding of suicide prevention and safety planning

• Experience of managing safeguarding risks and understanding legal requirements for safeguarding adults and children

• Understanding of how to report and mitigate risks

• Understanding of the relationship between mental health and social issues and how these issues may impact on physical, mental and emotional wellbeing

• Understanding of relevant legislation and policies

• Understanding safeguarding adults and children processes and legal requirements

• Awareness of issues in mental health service provision

• A good understanding of mental health conditions

• Experience of working with vulnerable individuals

• Creative and flexible approach to working with individuals

• Ability to deal with stressful and difficult situations in a calm manner and de-escalate challenging situations

• Ability to prioritise and manage workload

• Ability to involve clients and carers in all aspects of work

• Empathy and non-judgemental approach

• Good communication skills

• Capacity to work within an agreed shift pattern

• Experience of delivering information and advice (housing, benefits, debt etc)

• Experience of non-clinical, therapeutic interventions like psychoeducation

• Good IT skills including Word, Outlook, Excel and PowerPoint, with proven ability to input and extract information and produce reports

• Understanding of different databases such as Views, Salesforce and NHS

• Car driver with sole ownership of a vehicle and ability to travel to multiple locations (e.g. NHS sites and community sites) would be essential.

• Ability to work out of hours and on weekends at multiple locations including NHS sites and community sites

Are you a driven finance professional ready to make your mark? We're seeking someone who thrives on pace and precision—someone who can streamline our financial processes and elevate our team's performance from day one.

You'll bring sharp communication skills and an enthusiasm that's infectious. Your knack for organisation and eye for detail will help you build robust systems that deliver real impact.

If you're process-minded but results-focused, and ready to lead a high-performing finance team to new heights, we want to hear from you.

Job Purpose

This role sits within our crisis alternative service, Safe Space, which is a core and out of hours service providing a safe and welcoming space for people who are feeling distressed and experiencing crisis. Our aim of the service is to keep individuals well in the community and prevent readmission into hospital. The service operates 365 days a year from 14:00-22:00pm across all of our boroughs.

Staff within the service will provide person-centred, practical and emotional support, face to face or via telephone or virtual on a one-to-one basis to individuals experiencing mental health crisis or preventing crisis.

The objectives of the service include:

• To improve the mental wellbeing of people experiencing mental health and social crisis in HFEH.
• To proactively work with keeping people well in the community to reduce re-admitters into hospitals by working with WL NHS teams (e.g. discharge, LPS, CATT, MINT and SPA)
• To provide a true alternative to A&E via a non-clinical drop-in service to support clients
• To provide support to clients accessing the service- for instance: signposting, de-escalation and crisis recovery planning.
• To contribute to an improvement in individual mental wellbeing.
• To remain a source of independent support for all clients.
• To treat service users with respect, dignity and personalised support
• To raise awareness of mental health services available with the goal to improve long term mental health and reduce social isolation
• To increase self-management skills of those accessing the service
• To reduce the use of police, ambulance and statutory mental health services whilst experiencing crisis via a drop-in service.
• To reduce the use of statutory crisis services by people experiencing mental ill health without positive outcomes for the individual.

The Role

The role of the support workers will be to support the rest of the team in delivering interventions on a one-to-one. The role will also involve triaging and assessing all clients accessing the service, signposting and delivering collaborative self-management plans with clients to improve mental wellbeing.

Key Responsibilities

• Providing a person centred and recovery orientated approach in all aspects of the roles and responsibilities.
• Promoting people’ rights and responsibilities
• Considering each person as an individual
• Working collaboratively with clients to understand their needs and developing flexible and realistic crisis support packages/person centred plans
• Understanding of safety planning
• Experience with de-escalation, recognising and mitigating risks.
• Experience of working with challenging behaviour
• Listening to clients and encouraging positive steps towards self-management of crisis and recovery
• Good time keeping skills – Essential
• To attend all mandatory training including safeguarding and GDPR
• To work autonomously in a fast-paced environment and under pressure
• Providing advice, information, practical and emotional support to clients
• Proactively recognising the indicators of deteriorating mental health and facilitate appropriate action, whilst liaising with relevant agencies e.g. CATT, Emergency Duty Teams, CMHTS, etc
• Engaging with clients to show empathy, inspire hope and promote recovery
• Establishing supportive, empowering and respectful relationships with clients and carers/ family
• Maintaining accurate records, detailing interventions
• Ensuring that outcomes, outputs and impact are recorded
• Providing administrative support to the team
• Attend reflective practice, clinical supervision, peer supervision and line management supervision
• Create and maintain good working relationships with partner agencies
• Follow workplans and actively participate in training and development
• Provide and manage resources for clients and staff

Person Specification

• Minimum of 1 year working in mental health services and with clients experiencing mental health distress and crisis
• Experience of managing challenging behaviour and dealing with clients with complex needs
• Experience of managing safeguarding risks and understanding legal requirements for safeguarding adults and children
• Evidence of continual professional development
• Understanding of the Recovery Model in mental health
• Understanding of the principles of trauma informed care
• Understanding of suicide prevention and safety planning
• Understanding of the relationship between mental health and social issues and how these issues may impact on physical, mental and emotional wellbeing
• Understanding of relevant legislation and policies
• Experience of working with vulnerable individuals
• Creative and flexible approach to working with individuals
• Ability to deal with stressful and difficult situations in a calm manner and de-escalate challenging situations
• Awareness of issues in mental health service provision
• A good understanding of mental health conditions
• Experience of working with vulnerable individuals
• Creative and flexible approach to working with individuals
• Ability to deal with stressful and difficult situations in a calm manner and de-escalate challenging situations
• Ability to prioritise and manage workload
• Ability to involve clients and carers in all aspects of work
• Empathy and non-judgemental approach
• Good communication skills
• Capacity to work within an agreed shift pattern
• Experience of delivering information and advice (housing, benefits, debt etc)
• Experience of non-clinical, therapeutic interventions like psychoeducation
• Good IT skills including Word, Outlook, Excel and PowerPoint, with proven ability to input and extract information and produce reports
• Car driver with sole ownership of a vehicle and willingness to travel to locations would be desirable.
• Ability to work out of hours and on weekends

The Volunteering & Recruitment Co-ordinator will be a key member of the HR & Operations Team at Richmond Borough Mind – a well-established and diverse mental health charity supporting the local community. With a workforce of approximately 50 staff and as many volunteers, our services include Counselling, Peer Group Activities, Mental Health Training, and Crisis Support.

We are looking for a motivated and experienced co-ordinator to help us nurture and grow our talented team of staff and volunteers.

A natural people-person, you’ll be a confident communicator with a strong instinct for matching individuals to careers, vocational pathways, and volunteer opportunities. Experience in the non-profit sector and an understanding of volunteering are desirable.

You will need:

• A background in volunteer co-ordination and administration within a charity, HR, or equivalent setting

• A solid grasp of employment law, equality, diversity and inclusion, and best practice in HR

• Excellent organisational and time management skills

• Strong interpersonal and communication abilities

• Confidence using a range of IT platforms including SharePoint, online meeting tools, cloud-based database systems, advertising portals, and desktop publishing software

Benefits of working with Richmond Borough Mind:

• Contributory pension scheme

• 25 days annual leave plus bank holidays (pro rata), rising by 1 day per year of service (up to 30 days)

• Additional 1 day of annual leave over the festive period (subject to Trustee approval)

• Flexible working

• Employee Assistance Programme (EAP) including free counselling and wellbeing app access

• Paid time off for medical appointments

• Training and personal development opportunities

• Staff away days and socials

• Access to resources and training through the Mind Federated Network
   

Richmond Borough Mind is committed to equity, diversity and inclusion. We welcome applications from all backgrounds, and especially from individuals with lived experience of mental health challenges.

Please note: only shortlisted candidates will be contacted. An Enhanced DBS check will be required for the successful applicant.

Role: Freelance Bookkeeper / Accountant

Location: Student Minds, Leeds - remote working contract. Some in person work may be required approximately 2 to 3 times per year.

Hours: 15 - 20 hours per week; flexible working Mon - Fri, to suit your availability

Fee: £20 per hour, inclusive of VAT if applicable (open to discussion – please include your rates in your application)

Contract: 6 to 12 months, reviewable

Start Date: July 2025, exact start date to be agreed

About Us

Student Minds is the UK’s student mental health charity. We have a clear vision: No student should be held back by their mental health. We empower students to build their own mental health toolkit to support themselves and their peers through university life and beyond. We challenge the higher education sector, health sector, and government to make student mental health a priority. 

We are looking for a detail-oriented and reliable bookkeeper or accountant to join our friendly team, help manage our financial records efficiently and support day-to-day financial administration.

The Opportunity

We’re looking for a friendly and reliable freelance bookkeeper or accountant to join our extended team and help keep our finances running smoothly. You’ll play a key behind-the-scenes role, working with the Senior Finance Manager to support our charity’s sustainability and activities. Student Minds is a medium sized charity (turnover approx £1m and 27 staff) and we need to make every penny work to support our student communities.

This role would suit someone who enjoys working with purpose-led organisations, and who values flexibility, collaborative working and community impact.

Your Key Responsibilities

• Maintain accurate financial records and ledgers.

• Process accounts payable and receivable.

• Support the invoicing process.

• Reconcile bank accounts, control accounts and company payment cards.

• Reconcile income reports.

• Prepare draft monthly management accounts.

• Prepare financial reports.

• Manage routine credit control.

• Manage the central finance email inbox.

• Ensure financial data integrity and confidentiality.

What We’re Looking For - Minimum Criteria

• Proven experience (at least 2 years) as a bookkeeper or in a similar role, ideally with charities or community organisations

• Proficiency and experience in Xero accounting software.

• AAT Level 3 qualification or equivalent.

• Strong attention to detail and organisational skills.

• Knowledge of financial regulations and tax procedures.

• Proficient with Microsoft Office packages, with advanced knowledge of Excel

• Grade C and above / Grade 5 and above in GCSE Maths or equivalent.

• Excellent communication skills.

We can only accept applicants who are residents of the UK with a valid right to work.

What You'll Gain

• A flexible freelance role with real community impact

• The chance to work alongside a values-driven team

• An opportunity to support a long-standing charity doing meaningful work supporting positive wellbeing and mental health

How to Apply

If this sounds like a good fit, we’d love to hear from you! Please send us an email (detailed on our BreatheHR site, and in our recruitment pack) outlining:

• your experience and qualifications, telling us how you meet the role requirements

• your freelance rate 

• include your CV

• if you wish to be considered under our priority interview scheme.

Priority Interview Scheme

We recognise that candidates from ethnically-diverse backgrounds may face additional barriers throughout their careers and when applying for charity roles. We are committed to taking positive action to expand the diversity of our staff team by offering a prioritised interview scheme for candidates from ethnically-marginalised backgrounds.

If you meet the minimum criteria for this role and are from an ethnically-diverse background, you'll be prioritised for an interview under our Priority Interview Scheme.

Closing date for applications: Sunday 6th July, 23.59; interviews during mid July, by arrangement.

Student Minds is committed to building an inclusive team and welcomes applicants from all backgrounds and walks of life.

Richmond Borough Mind is a vibrant local charity that has been supporting and providing services for adults affected by mental health problems and their carers for over 60 years. 

We are excited to be looking for a Young Adults Peer Support Worker. You will have your own lived experience of mental ill health and be able to use this experience as well as your professional skills and knowledge, to support others.

With the expansion of our work in this area we aim to reduce waiting times, reduce the number of people going into crisis, address inequalities and support transitions from youth to adult services. We will be offering holistic and personalised care and support to service users and carers.

This role will carry caseload and deliver a range of support and person-centred interventions to meet these needs, which could include group support, one-to-one interventions and signposting where specialist advice is needed. Referrals could be young adults, careleavers, people currently under adult mental health services, or carers supporting people in the community.

We are looking for individuals who are passionate about motivating and coaching individuals with mental health issues, and able to support people on their journey to recovery. As well as having an empathy with the core values of RB Mind, the successful applicants will have the skills to provide person-centred support, through one-to-one sessions and through facilitating groups. You will have an awareness of the boundaries we work within when supporting vulnerable adults. You should be enthusiastic and self-motivated, and must be able to work on your own initiative.

This is a partnership project with South West London St George’s Mental Health Trust (SWLStG), locally led by Richmond Borough Mind. There are further Peer Support Worker vacancies within Age UK, Richmond AID, and Crossroads Care requiring appropriate skills and experience. Partners will seek your permission to share your details if we have sufficient successful applications.

Richmond Borough Mind values diversity and difference.  We welcome applicants from all sections of the community.

Benefits of working for RB Mind: 

· 25 days annual leave plus bank holidays per year, increasing by 1 day per full

year of service (up to a maximum of 30 days) [pro rata]. 

· Bonus 1 day of annual leave per year over the festive period

· Contributory Pension Scheme 

· Employee Assistance Programme (EAP) 

· Training and personal development opportunities 

· Staff away days and socials 

· Access to shared resources and training opportunities via Mind Federated Network.

The successful applicant will be required to have an Enhanced DBS check.

Richmond Borough Mind | Journey Recovery Hub
 

Are you passionate about mental health and making a real difference in people’s lives? Join our dedicated team as a Crisis Café Support Worker!

 •  Salary: £13.85 per hour (£27,007.50 FTE)

 •  Hours: Shifts are 5.5 hours and we are looking for additional staff members to cover 4 shifts per week, ensuring that we are accessible to visitors between 6 - 10pm every evening. 

 •  Location: Twickenham and Kingston

As a Crisis Café Support Worker, you’ll provide compassionate, person-centred support to individuals experiencing mental health crises. You’ll play a key role in de-escalating crises, fostering recovery, and empowering clients to develop self-management strategies.

You’ll also facilitate group activities, collaborate with colleagues and partner agencies, and help create a welcoming, supportive environment for service users.

What You’ll Bring:

 •  Experience working with individuals in mental health crises or with complex needs.

 •  Excellent listening, communication, and motivational skills.

 •  Resilience and a calm approach to challenging situations.
 

This is an exciting opportunity to make a tangible difference in mental health provision and join a supportive team.

Apply Now to be part of a service that saves lives and transforms wellbeing.

Richmond Borough Mind is committed to diversity and inclusion. We are actively interviewing for this role.

Advocacy Project Manager

Join Mind in Tower Hamlets, Newham, and Redbridge as our Advocacy Project Manager to lead our Tower Hamlets Advocacy Service. You’ll oversee a skilled team, build strong partnerships, ensure contract targets are met, and embed co-production and inclusivity in everything you do.

Location: Tower Hamlets
Salary: £35,000 – £40,000
Hours: Full-time, 37.5 hours per week
Contract: Interim for six months ( may become permanent)

Key Responsibilities:
• Manage day-to-day operations and performance of our Tower Hamlets advocacy service.
• Ensure contract targets and KPIs are met, including monitoring and reporting.
• Supervise, support and develop advocacy staff and volunteers.
• Champion co-production and culturally sensitive service design.
• Build strong partnerships with commissioners, health, and community organisations.
• Contribute to service development and funding opportunities.

About You:
• Qualified advocate (National Advocacy Qualification).
• Experience managing advocacy or support services, preferably in mental health.
• Skilled in staff supervision, service performance, and stakeholder engagement.
• Committed to anti-racist and inclusive practices.
• Excellent communication and organisational skills.

Why join us?
We are a dynamic, inclusive charity affiliated with national Mind, committed to empowering diverse communities and transforming mental health support.

Apply now to lead with purpose and make lasting impact.

Closing date: Monday 30th June at 9am

Interview date: Wednesday 2 July

We welcome applicants from all backgrounds, especially those with lived experience.

An exciting opportunity for an experienced Community Advocate to work with a new partnership of local VCS organisations working together to provide an accessible advocacy service, across the borough of Enfield. The role will suit someone with experience of promoting vulnerable individual voices, and representing their rights through the provision of high quality information, advice, and advocacy support.

Duties will include:

• ·Providing goal focused community advocacy to eligible clients
•  Processing new referrals and queries, ensuring that appropriate referrals and logged and inappropriate signposted to relevant services
• Supporting the triage of referrals across the LEAP partnership, signposting to other providers where appropriate

The successful candidate will have:

• experience of working with people experiencing Mental Health issues
• experience of working in an advocacy role
• excellent verbal and written communication skills
• excellent multi-tasking and time management skills
• the ability to produce well -written reports and meet deadlines
• good knowledge of relevant legislation such as Care Act 2014, Mental Health Act 2007, Mental Capacity Act 2005
• knowledge of Benefits, social care, housing, and other relevant areas

The successful candidate should have a minimum 1-2 years of experience working with people with mild, moderate and severe mental health issues. 

Please see the attached job descrition which includes all duties and skills required.

This is a full-time position, 35 hours per week covering the service between 9-5 Monday to Friday. 

The role is based at Enfield Mind office at 275 Fore Street, N9 0PD. You may be asked to work from other locations, as and when required.

Mind in Enfield and Barnet is a fast-growing charity in North London providing much needed therapy, wellbeing support and advocacy services to people with mental health problems. 

The Advocacy, Advice and Information department works to empower people and communities, and challenge stigma and disadvantage caused by Mental Health problems. We champion individual’s voices, uphold their rights, and promote personal autonomy through the provision of high quality information, advice, and advocacy support.

The purpose of this role is to provide professional advocacy to all eligible patients. To ensure that patients voices are heard and respected, rights upheld, and to facilitate positive engagement with ward staff, professionals involved in their care, treatment planning processes, and relevant meetings. This may be facilitated through attendance at patient’s forums, ward meetings, working with patients on a one to one basis providing information, representation and support to develop self-advocacy skills; and developing new forums and forms of support.

Duties will include providing professional advocacy to all patients, informing them of their rights and supporting them with any issues that are impacting them during their hospital admission. Ensuring that advocacy is available for all patients, that appropriate methods of communication are available in order to meet the needs of all patients, and to be able to adapt to changing ward based or external changes.

This role is providing specialist advocacy for 12 Forensic Wards at Chase Farm Hospital and in community locations.

The successful candidate will have experience of working in a Forensic Advocacy Role within a Psychiatric Inpatient Setting and have at least 3 years experience of working in an Advocacy Role.

Full job description attached.

Join Mind in Tower Hamlets, Newham and Redbridge and lead a new phase of fundraising to support people living with mental health challenges. This is a brilliant opportunity to shape our community and corporate fundraising offer—creating engaging campaigns, building strong local partnerships, and generating income that transforms lives.

What You’ll Do

· Develop and deliver community fundraising campaigns and events

· Build partnerships with schools, businesses and local groups

· Grow corporate fundraising and secure sponsorship opportunities

· Recruit and support local fundraisers and volunteers

· Create engaging digital and social content to support fundraising

· Use data to track progress, impact, and supporter engagement

About You

· Proven track record in community and/or corporate fundraising (2+ years)

· Confident communicator who can build strong, lasting relationships

· Creative campaign thinker with excellent organisation skills

· Able to work independently and collaboratively with colleagues and volunteers

· Passionate about mental health and local community impact

Why Join Us?

MindTHNR is a bold, innovative local mental health charity rooted in East London. We’re committed to inclusion, lived experience, and making a lasting difference in the communities we serve.