Mind jobs

We are looking for someone who is outgoing and enthusiastic to join our Supporter Care team, who will carry out essential supporter engagement and administrative activities associated with marketing campaigns, donations, fundraising events and requests for materials. With previous experience of providing excellent customer service, you will have the ability and confidence to communicate with a variety of people, engaging with supporters by phone, email and in writing about a wide range of enquiries.

The Supporter Care team at Alzheimer’s Research UK is often the first point of contact in the charity for supporters, potential donors and members of the public. The Supporter Care Administrator works alongside five other team Executives handling supporter enquiries, processing donations, and thanking supporters to ensure an excellent standard of customer care and to generate the maximum amount of income for dementia research. This role reports to the Senior Supporter Care Officer (SSCO) and ensures that the team successfully deliver an efficient and a first-class supporter experience for the charity.

This role will be known internally as Supporter Care Executive.

Main duties and responsibilities of the role:

Supporter engagement

· Answering inbound telephone calls; responding to a wide range of enquiries including marketing campaigns, donations, fundraising events and requests for materials.

· Managing email enquiries, either by responding or forwarding as necessary.

· Responding to written enquiries received in the post.

· Making outbound telephone calls in order to increase the value of, or to retain supporters; including thanking, obtaining Gift Aid declarations and reactivating lapsed donors.

· Recording feedback received by the charity and assisting in the resolution of complaints.

· Champion high quality supporter care, ensuring that all supporters and members of the public have an excellent experience when contacting the charity.

Donation processing, database and general administration

· Processing donations from telephone calls and mailings, acknowledging supporters appropriately.

· In Memoriam giving; sending out materials, processing donations and sending appropriate acknowledgements to donors, Funeral Directors, and the Next of Kin.

· Regular giving; processing new Direct Debit instructions and Standing Order payments, amending and cancelling gifts as necessary.

· Processing and thanking donations relating to regional fundraising and sporting events.

· Ensuring the integrity of the database (currently Salesforce), by amending supporter details as necessary.

· Opening and batching incoming post.

· Updating team procedures as required.

· Archiving, scanning and filing documents.

Other duties

· To take personal responsibility for ensuring a good working knowledge of Alzheimer’s Research UK when communicating with supporters. This will require attendance at marketing campaign briefings and other staff presentations and continuously building knowledge by taking the time to read daily news summaries, press releases and the staff intranet.

· To recognise fundraising, engagement and retention opportunities when communicating with supporters using a range of initiatives to explain how donations positively contribute towards the cause.

· To actively and enthusiastically promote supporter care at Alzheimer’s Research UK and be willing to take part in various initiatives to help maintain this such as department updates and trainings and being involved in inducting new starters to Alzheimer’s Research UK on the work of the Supporter Care team.

 

What we are looking for:

· Experience of working in a customer facing role.

· Experience of handling queries and complaints.

· Confidence working with computers – good knowledge of Word, Excel, Outlook and CRM databases.

· Excellent written and spoken communication skills.

· Engaging and professional telephone manner.

· Ability to work with a high level of accuracy and attention to detail.

· Good organisational skills and the ability to prioritise workload.

· Professional and hard-working team player.

· Outgoing, enthusiastic and able to remain calm under pressure.

Additional Information:

Ways of working: As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.

Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals.  This includes when attending the office for various meetings/events.

Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD. 

Salary: Circa £24,000 per annum, plus benefits

Please download the Vacancy Pack on our website for more information.

The closing date for applications is the 3rd August 2025, with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date.

We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential.  We actively encourage applications from people of all backgrounds and cultures, in particular those from ethnic minority backgrounds who are currently under-represented.  Any offer of employment is however subject to you having the right to work in the UK.

As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. While we strive to anonymise your CV where possible, there are certain sections, such as the application question, that cannot be fully anonymised. We kindly ask that you remove any personal information, including your name, when answering the application question. The hiring panel will not have access to your personal details, such as your name and address, until you are invited for an interview. Should you require any adjustments at either the application or interview stage, please contact us via our website.

How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.

About Alzheimer’s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure.  Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope. 

There has never been a more important and exciting time in dementia research. With promising new drugs in clinical trials that slow the progression of the diseases that cause it, and revolutionary new ways to diagnose them on the horizon, we are now at a tipping point. Working with the smartest minds globally and across the UK, with industry and academia, Alzheimer’s Research UK is uniquely placed to invest in the very best research identifying barriers to a cure and knocking them down so that there are more and better treatments for everyone with dementia. For the first time in history, we can see a future where people with dementia can get a swift and accurate diagnosis, and effective treatments that could slow or even stop their disease. We stand for everyone affected by dementia. We stand for a cure. 

In 2024, we were incredibly proud to be awarded a 3-star accreditation by Best Companies which recognises ‘World Class’ levels of workplace engagement. This is the second consecutive time; we have been awarded a Best Companies 3-star accreditation.

We were also listed in the prestigious Best Companies lists:

· 18th in the 100 Best Large Companies to Work For in the UK.

· 10th in the 50 Best Companies to Work For in the East of England.

· 2nd in the 30 Best Companies to Work For in the Charity Sector.

ARUK really does look after its people, where you will be able to add value and make a difference. 

To view further details about working for us and the benefits we offer, please visit Alzheimer’s Research UK

The role of Fundraising Product Officer is an exciting new role within the wider Sporting Events team that will be integral to building on the success of our existing mass fundraising product- Walk For A Cure. This role will help to deliver 50% increase in income over the next and develop our future product innovation pipeline, including a new product that is currently being worked on due to be delivered in December 2025.

The Fundraising Product Officer will play a crucial role in the day-to-day delivery of Walk For A Cure, including operations and stewardship.

Reporting into the Fundraising Product Manager, this role will work closely with internal stakeholders, external agencies, and delivery partners to ensure the events are delivered on time and to target by putting in place a robust project plan, working groups, reporting and evaluations and ensuring our processes and procedures are fit for purpose.

 

Main duties and responsibilities of the role:

· Work with Fundraising Product Manager to scope, test, scale or fail new products, via our innovation board

· Oversee deliverables from key agencies and ensure alignment with project objectives.

· Work with ARUK teams such as marketing and design to define roles, responsibilities, and timelines.

· Provide on-the-day event delivery support at all Walk For A Cure events and act as second in command with event delivery companies

· Generate weekly reports and updates for Fundraising Product Manager to track project progress and address any issues.

· Write and plan all stewardship emails across mass participation portfolio (e.g. Walking Series and new product in development) including building them out in the platform, test and amends, reporting, and work with supporter experience teams to consider the onward journeys.

· Manage the stewardship workstream for mass participation portfolio (e.g. Walking Series and new product in development), and feed into project groups within programme boards

· Work with key teams to support on cross-sell opportunities

· Assist in all other ad hoc tasks such as: Funraisin’ platform changes, briefing, merchandise + procurement, answering supporter queries

Actively participate in Supporter-Led Fundraising activity by attending and contributing to key events throughout the year

 

What we are looking for:

· Demonstrable and relevant experience in fundraising products and/or community events fundraising - delivering projects and/or from start to finish.

· Experience managing agencies and suppliers and ensuring all contractual requirements are delivered on time and budget.

· Demonstrable experience in championing a product at an organisational level with excellent skills in influencing and negotiation.

· Experience working on integrated campaigns would be advantageous.

· Project Management experience

· Experience in delivering supporter experience journeys

· Experience of analysing and monitoring data in a consumer/supporter environment and utilising outputs to advise and drive forward activity.

· Demonstrable ability to work with a variety of different internal and external stakeholders at all levels

· A self-starter, able to work with independence, drive and initiative

· Creative flair, with a strong eye for detail

· Getting the best out of people and partner agencies

· Excellent written and verbal communication skills

· Excellent organisational skills: the ability to manage a varied workload

· An ability to inspire and motivate colleagues to support a project, and build relationships, trust and respect at all levels

· Skills in producing evaluations, reporting on objectives and sharing insights.

· Willingness to travel throughout the UK and to work event weekends including overnight stays

Additional Information:

Ways of working: As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.

Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals.  This includes when attending the office for various meetings/events.

Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD. 

Salary: Circa £29,000 per annum, plus benefits.

Please download the Vacancy Pack on our website for more information.

The closing date for applications is the 27th July 2025, with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date.

We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential.  We actively encourage applications from people of all backgrounds and cultures, in particular those from ethnic minority backgrounds who are currently under-represented.  Any offer of employment is however subject to you having the right to work in the UK.

As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. While we strive to anonymise your CV where possible, there are certain sections, such as the application question, that cannot be fully anonymised. We kindly ask that you remove any personal information, including your name, when answering the application question. The hiring panel will not have access to your personal details, such as your name and address, until you are invited for an interview. Should you require any adjustments at either the application or interview stage, please contact us via our website. 

How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.

About Alzheimer’s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure.  Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope. 

There has never been a more important and exciting time in dementia research. With promising new drugs in clinical trials that slow the progression of the diseases that cause it, and revolutionary new ways to diagnose them on the horizon, we are now at a tipping point. Working with the smartest minds globally and across the UK, with industry and academia, Alzheimer’s Research UK is uniquely placed to invest in the very best research identifying barriers to a cure and knocking them down so that there are more and better treatments for everyone with dementia. For the first time in history, we can see a future where people with dementia can get a swift and accurate diagnosis, and effective treatments that could slow or even stop their disease. We stand for everyone affected by dementia. We stand for a cure. 

In 2024, we were incredibly proud to be awarded a 3-star accreditation by Best Companies which recognises ‘World Class’ levels of workplace engagement. This is the second consecutive time; we have been awarded a Best Companies 3-star accreditation.

We were also listed in the prestigious Best Companies lists:

· 18th in the 100 Best Large Companies to Work For in the UK.

· 10th in the 50 Best Companies to Work For in the East of England.

· 2nd in the 30 Best Companies to Work For in the Charity Sector.

ARUK really does look after its people, where you will be able to add value and make a difference. 

To view further details about working for us and the benefits we offer, please visit Alzheimer’s Research UK

Employer Policy Specialist

Working Hours: 0.6FTE (full-time equivalent 37.5 hours). There is a degree of flexibility surrounding the working hours which will be determined by the demands of the role.

Salary: 0.6FTE: £40,658 (the full-time equivalent salary is: £67,763).

Start Date: 1st September 2025.

Reporting to: Director of Public Affairs & Policy

Deadline for applications: Friday 18th July 2025, 5pm

Interviews: Interviews will be conducted online on Thursday 24th July

Overview

The DfE has nominated CST as the employer representative for academy trusts for specific purposes (for example, the school support staff negotiating body).  The postholder will be required to work directly with the Department for Education at a senior level to undertake the duties associated with this employer representative role.  CST also wishes to strengthen its support to members on wider matters of employer policy. There is significant scope to shape and develop this role.

Key Responsibilities

• Have a detailed understanding of the terms and conditions of employment of teaching and support staff and the workforce issues affecting the education sector, particularly those influencing recruitment and retention of staff.

• The ability to build relationships with key stakeholders (members, senior DfE officials and ministers) and work closely with other employer representative organisations.

• Working closely with the CEO and Deputy CEO, build relationships at senior level with trade unions (leadership, teacher and support staff unions).

• Lead on developing CST’s employer policy and guidance, working with our members and commanding their support and respect, and working closely with the policy team.

• Support the Chief Executive, Deputy Chief Executive and Director of Public Affairs and Policy to influence and respond to government policy in respect of employer policy, including drafting responses to government consultations and being our representative on the DfE’s formally constituted groups.

• Provide professional support and guidance to members on matters relating to employer policy, within the restrictions of what we are insured to do as a professional body.

• Support our HR professional community.

• Speak with authority at events and conferences as CST’s nominated representative on employer policy.

• Offer support to the wider CST policy team in other areas that fall within the postholder’s experience or expertise. This may include occasionally deputising for other team members for example covering for annual leave or sickness absence.

• Any other duties and responsibilities that may be delegated by the Chief Executive, Deputy Chief Executive or Director of Public Affairs and Policy from time to time.

Essential Skills and Experience

• Likely educated to degree level (or holding a similar professional qualification or experience) with significant knowledge and experience of employment matters within the education sector and employer policy.

• The ideal candidate will have experience working at senior level likely within an educational, policy or consultancy setting. Knowledge of schools and the trust sector is essential as is the ability to respond to issues in a way which conveys the practical realities of working in schools.

• A sound understanding of the differences between academy trusts and the maintained sector.

• Secure knowledge of legislation, regulations and policy that affect school trusts.

• Authority and gravitas with the ability to speak up at meetings with senior officials with the required diplomacy and at all times with the members’ interests in mind.

• People-centred, with excellent relational skills, adept at forming and maintaining positive relationships with colleagues, members and senior external stakeholders (including policy makers, employer representative organisations and trade unions).

• Output focused, able to execute a range of communications across channels efficiently.

• Fluent and precise, an excellent communicator who writes well.

• The ability to analyse detail and distil key points, identifying matters of concern or interest to school trusts.

• Highly organised, with the ability to prioritise and work to tight deadlines, including turning around high-quality responses to members and DfE in short timescales.

• Someone who embodies the Nolan Principles and acts with integrity and discretion.

• Aligned with CST’s aims to promote education for public benefit.

• Skilled at working remotely as part of a close-knit team. Whilst this position is remote (home-based) there will be the requirement to attend in person meetings from time to time.

" Package Description:

  We're Hiring: Highly Specialist Occupational Therapist (Liverpool Area)  

Location: Liverpool area (mainstream primary schools)
Hours: Full-time 37.5 hours per week
Salary: £43,753 per annum (pro-rated from £48,022 FTE)

Are you a passionate and experienced Occupational Therapist ready to take the next step in your career? Join Together Trust as a Highly Specialist Occupational Therapist, where your clinical expertise and leadership will help shape a high-quality, responsive therapy service across Liverpool’s mainstream primary schools.

Why This Role?

As a senior clinician, you’ll take the lead in delivering a first-class OT service – offering assessment, intervention, consultancy, training, and support to pupils, school staff, and families. You’ll work autonomously but collaboratively, helping pupils thrive across Universal, Targeted and Specialist levels of need.

You’ll also supervise and mentor junior colleagues, drive service innovation, and lead on a clinical specialism such as Sensory Integration, Handwriting.

What You’ll Do:

• Deliver high-quality OT interventions across schools in Liverpool
• Lead on a specialist clinical area and help shape local therapy policy and systems
• Supervise, mentor, and develop junior OT colleagues
• Provide consultancy and training for school staff, parents, and carers
• Collaborate within a multidisciplinary team (SLTs, advisory teachers, psychologists, PBS practitioners, and more)
• Liaise with stakeholders and commissioners, contributing to service evaluation and reports
• Ensure safe, evidence-based practice aligned with RCOT, HCPC, and safeguarding standards
• Evaluate outcomes and use data to inform service improvement
• Maintain clinical records and documentation in line with GDPR and professional guidance

What We’re Looking For:

? Qualifications:

• Degree (or equivalent) in Occupational Therapy
• Postgraduate qualification in a relevant area (occupational therapy, specific area of provision)
• Registered with the Health & Care Professions Council (HCPC)
• Member of the Royal College of Occupational Therapists (RCOT)
• Evidence of post-graduate training in relevant specialisms (e.g. sensory integration, mental health, handwriting)

? Experience:

• Significant post-qualification OT experience, particularly in mainstream school settings
• Experience supporting children and young people with complex needs, including learning disabilities and Autism Spectrum Conditions
• Experience working as part of a multidisciplinary team
• Experience delivering training and consultancy to parents and school staff
• Experience in clinical supervision and service development
• Familiarity with relevant outcome measurement tools and assessments

? Skills & Knowledge:

• Strong knowledge of occupational therapy models, relevant assessments, and embedding therapy into learning
• Understanding of clinical governance and safeguarding for vulnerable young people
• Excellent written and verbal communication skills
• Able to work flexibly, independently, and manage a varied caseload
• Reflective, innovative thinker with excellent organisational skills
• Confident using Microsoft Office (Word, PowerPoint, Excel) and electronic clinical systems
• Clean driving licence and access to a vehicle required

At Together Trust, our values — Positive, Professional, Passionate, Supportive — are at the heart of everything we do. You’ll be part of a warm, values-led organisation, and have access to:

Benefits 

• Generous pension scheme and death in service benefit, up to 7% company pension contributions initially rising with length of service and up to 6 x basic salary death in service benefit.
• Occupational sick pay and family friendly policies including enhanced maternity, paternity and adoptive leave.
• Reward and Discount platform offering discounts at high street shops, travel, insurances etc.
• Cycle to work scheme
• Eligibility to apply for Blue Light card
• Proud to be a real living wage employer
• Refer a friend scheme, be rewarded for recommending a friend to work with us
• Comprehensive training and development opportunities, including apprenticeship qualifications
• Long service awards including cash gifts and extra holiday.
• Promotion of Wellbeing across the organisation including Mental Health First Aiders offering wellbeing support from trained colleague and free weekly yoga session  in person or online
• Access to our Employee Assistance Programme for you and adults at your home

Why Together Trust?

Together we make a difference, develop and learn, and support each other. Every day with us is different, but our mission remains the same: To champion the rights, needs and ambitions of the people we support - they are at the heart of everything we do. We stand by them and we work together for change.

Alongside an incredible team of like-minded peers, you’ll be working behind-the-scenes to support our staff, volunteers, families, and supporters. You will be helping our work happen across the charity; enabling us to care for and champion the rights, needs and ambitions of the people we support.

We are proud to be an inclusive employer. Diversity, equality and belonging matter to us — and we encourage applications from all backgrounds.

Ready to make a difference?

Apply today and help shape brighter futures for children and families across Liverpool.

"

About Charity Right

We are a focused and passionate international food charity on a mission to free people from the devastating effects of hunger. Since our founding, we have provided over 40 million meals across 7 countries, serving those who need it most with dignity and care.

Our Mission

We believe that no child should go to school hungry. Our single-cause focus allows us to be exceptionally effective at what we do best: providing nutritious school meals that keep children in classrooms and give them the opportunity to break free from poverty through education.

About the Role

We are seeking a strategic and experienced Head of Fundraising & Events to lead the development and growth of a high-performing department focused on generating income through national and international challenge events and corporate partnerships. 
 
This is a senior leadership role with full responsibility for designing the fundraising and events strategy, building the structure and team to deliver it, and ensuring scalable, sustainable growth. You will shape the long-term direction of the department, ensure the right people and processes are in place, and play a key role in supporting the organisation’s broader income generation goals — including supporting the CEO with major donor stewardship. 
 
While the department’s primary focus is income growth through challenge events and corporate partnerships, the role also includes oversight of a small number of legacy community events and relationships ensuring continuity and reputational stewardship. 
 

Key Responsibilities: 

Strategic Leadership & Department Building 

• Develop and lead the overall strategy for the Fundraising & Events department in line with the organisation’s income growth objectives. 
• Design and build a departmental structure capable of delivering scalable fundraising through events and partnerships. 
• Recruit, lead, and manage a high-performing team, ensuring clarity of roles, effective delegation, and strong performance management. 
• Establish systems, workflows, and processes that support growth, quality, and consistency across all fundraising activity. 
• Set and monitor departmental KPIs, targets, and budgets, reporting regularly to the CEO and Senior Leadership Team.

Challenge Events Programme 

• Oversee the strategic growth and diversification of the organisation’s challenge events portfolio, building on successful formats and expanding into new areas. 
• Provide leadership and oversight of event planning, delivery, and evaluation — ensuring the team has the tools and capabilities to execute effectively. 
• Identify and guide strategic partnerships with external groups and communities that can support participant growth and event reach. 

Corporate Fundraising 

• Design and implement a new corporate fundraising strategy
• Lead the identification and prioritisation of strategic corporate opportunities. 
• Guide the creation of partnership models, engagement materials, and stewardship plans, supporting the team in execution. 
• Develop the necessary infrastructure (e.g. pipeline management, prospecting systems) for long-term corporate fundraising success. 

Major Donor Support 

• Act as a senior partner to the CEO in managing and stewarding major donors. 
• Ensure the department provides the research, briefing, and coordination required to support a best-in-class major donor experience. 

Legacy Community Fundraising 

• Provide oversight and continuity for a limited number of legacy community events, ensuring they are delivered with appropriate resource and quality. 
• Work with the Fundraising & Events Manager to assess the future viability of these events and how they may integrate with or exit from the broader fundraising strategy. 
• Maintain key relationships with mosque and school partners to preserve goodwill and support transitional planning. 

Team Leadership 

• Line manage the Fundraising & Events Manager, providing coaching, strategic direction, and performance support. 
• Ensure the team structure remains fit for purpose as event formats, income goals, and capacity evolve. 
• Delegate operational oversight of individual events and activities while maintaining accountability for departmental outcomes. 

Cross-Organisational Leadership 

• Represent fundraising and events at the senior leadership level, contributing to organisational strategy and decision-making. 
• Foster a culture of collaboration and continuous improvement across teams. 
• Uphold high standards of integrity, professionalism, and alignment with the charity’s values and mission. 

Essential Skills and Experience

• Significant experience in a senior fundraising or income generation role, including designing and delivering strategy at a departmental level.
• Strong track record of building and leading high-performing teams. 
• Experience growing and managing challenge events or mass participation programmes, either directly or through team leadership. 
• Proven ability to develop income streams, including events and corporate fundraising, from inception to sustainability. 
• Commercially minded, with strong strategic planning and budget management skills. 
• Excellent relationship-building skills and comfort engaging at senior/executive levels. 
• High levels of initiative, resilience, and the ability to lead in a remote-first environment. 

Desirable 

• Experience supporting major donor programmes or working in close partnership with a CEO or Director-level fundraiser. 
• Familiarity with charity CRMs and performance reporting tools. 
• Experience working within a faith-informed or values-driven organisation. 

Working Culture: 
We are a remote-first organisation. This role offers flexibility in working hours and location, with occasional UK travel required for key events and team meetings. You’ll be part of a purpose-driven leadership team committed to creativity, integrity, and delivering real-world impact.

Employment Type: Permanent, Full-Time 
Location: Remote Working
Reports to: CEO
Salary: £48,000 – £54,000, dependent on experience

Do you want to work with a vibrant, dynamic and youth driven organisation that is committed to creating healthy futures for British children by improving the food system?

Be part of the creative, agile and growing team behind Bite Back 2030’s exceptional teenage activists. Join us as our Senior Programmes & Policy Manager, Scotland and contribute to our journey to help make the food system healthier and fairer.

About the Role

This exciting and varied role will kick-start Bite Back's work in Scotland. Please note this is a remote role but the postholder must be based in Scotland. Suiting a self-starter, this new role will lead our schools and local authority programme work in Scotland, whilst also seeking opportunities for young people to influence national food system policy in Scotland.

Responsibilities

The Senior Programmes & Policy Manager is responsible for:

Programme Development and Delivery

● Launching our two popular, fully funded, social action programmes in Scotland: Bite Back in Schools and Shape Your Streets; working with and visiting schools and local authorities across Scotland

● Supporting school pupils and communities to drive improvements to their local food environments and school food environments

● Helping facilitate youth-led events, workshops, and campaigns focused on food system change

● Working with our Scottish partners and building strong working relationships with participating schools, local authorities and other stakeholders

● Supporting with the monitoring, reporting and evaluation of these two programmes Youth Engagement and Voice

● Seeking out meaningful opportunities for young people to engage with and influence decision-makers in Scotland

● Ensuring youth voice is embedded across all programmes and policy work

Policy and Advocacy

● Actively seeking out opportunities to champion Scottish policy developments in health, education, and food systems

● Working closely with other organisations via established coalitions and more informal coordination around key issues, working collaboratively with values-aligned organisations to achieve our goals

● Developing briefings, consultation responses, and policy proposals, ensuring they are evidence-based and amplify youth perspectives

● Translating young people’s insights into campaign messaging for policymakers and distil policy detail into key points for young people to engage with and campaign on

● Working with the Senior Public Affairs Manager to conduct stakeholder mapping and build a network of supportive Scottish MPs and MSPs

● Ensuring the Bite Back staff team is kept up to date on the Scottish policy and public affairs context

Skills and Experience

We recognise that the list below is broad and we realise that the “ideal candidate” doesn’t really exist. What we will be looking for as we evaluate applications is demonstrable experience in at least some of these, and evidence of capacity to build skills in other areas. Please don’t be put off applying for one of our jobs because you can’t demonstrate every skill.

If you're passionate and excited about working for us, and possess the main skills and experience we are looking for, go ahead and apply. You could be just what we are looking for!

The ideal candidate would have the following:

Essential

● Proven experience in policy development or influencing, ideally within the Scottish context

● Track record of delivering youth voice, community or school-based programmes

● Experience working with schools or local authority settings in Scotland

● Facilitation and youth engagement skills, with experience in co-creating with young people

● Excellent communication and presentation skills, including the ability to engage policymakers and partners with confidence

● Deep motivation to create a fairer food system and improve outcomes for children and young people

● Knowledge of Scotland’s political and public sector landscape, ideally in health or education

● A self-starter with the ability to work independently and drive new initiatives from the ground up

● A commitment to Bite Back’s values: Fresh, Resilient, Respectful, Energetic, Real

Desirable

● Familiarity with monitoring, evaluation, and impact reporting in programme or policy contexts

Approach to Work

You will be able to show the following qualities:

● A bold and open mind - you will be prepared to think differently about issues.

● A level head - you will be comfortable working both reactively and proactively.

● A sense of humour - we believe work should be fun and that we all perform at our very best when we enjoy what we do.

● Creativity - you will come at issues from new and surprising angles

Head of Supporter Led Fundraising

Ref: REQ004392

£65,874 a year

London, E15 2GW/Hybrid Working

1 in 4 of us in the UK are disabled and we are a diverse, proud, and vibrant community. We’re here to create an equal future with all disabled people. We campaign to transform attitudes to disability, tackle injustice and inspire action. We are creating a powerful movement of disabled people, allies, organisations and businesses.

Together we will be unstoppable. For more information please visit our website.

We are looking for a Head of Supporter Led Fundraising to join the senior fundraising leadership team at Scope.

This is a brand new role for Scope and will be responsible for developing and executing the vision and strategy for supporter-led fundraising, building and leading a new team to deliver income growth.

Your team will be engaging with all individuals who choose to fundraise on Scope’s behalf through community fundraising and challenge events.

Additionally, safeguarding and increasing legacy income through community events and robust stewardship will be an essential aspect of this role.

The role

As the Head of Supporter Led Fundraising, you will set the vision and strategy for supporter led fundraising at Scope:

· Operationalise the strategy delivering flexible and responsive supporter led fundraising activity for the long-term.

· Develop and lead a high-performing and collaborative supporter led fundraising team, coaching and motivating where needed.

· Focus on increasing net income while deepening public knowledge and engagement, and why disability equality is so important.

· Oversee the development and delivery of a portfolio of co-produced fully accessible and inclusive supporter led fundraising products.

· Build effective and positive working relationships with peers and colleagues across the charity including the Executive team and Board.

· Lead by example modelling Scope’s values and behaviours, focusing strongly on accessibility and inclusion.

· Responsibility for focusing on legal and regulatory compliance including hiring to new functions and model best practice in safeguarding and health and safety.

About you

We’re looking for a passionate and experienced fundraising leader, with experience of meeting and exceeding income targets.

You will:

· Proven track record with at least 5 years' experience in a relevant fundraising leadership role with demonstrable success in achieving targets.

· Experience in developing and leading teams in implementing fundraising strategies and growing income

· Extensive experience in leading teams and managing cross-departmental projects.

· Experience of developing and reporting against KPIs to senior leadership teams and trustees.

· Extensive income and expenditure budget management and reporting.

· Knowledge and understanding of the UK funding landscape and current fundraising compliance and best practice.

· Experience in digital fundraising and supporter engagement.

· Ability to build mutually beneficial relationships with stakeholders.

· Experience in working with external agencies and internal creative teams.

Please give examples in your application to show how you have these skills.

We also ask you to share how you support Scope’s values and our goal of a fair and equal future for disabled people.

Our values are being pioneering, courageous, connected, open and fair

By living our values and trusting each other, we give our colleagues freedom and space to be creative, push boundaries and change minds.

Disabled candidates

We are a disability equality charity. We encourage applications from disabled people and people with impairments, conditions, and access needs. We want to create a workforce that is a true reflection of the communities we serve.

Scope will interview all disabled candidates who meet the essential criteria for the post. This is part of our commitment as a Disability Confident Leader. Just let us know in your application that you are applying under the Offer an Interview Scheme. This was previously known as the Guaranteed Interview Scheme.

If you require adjustments through your journey with us, please email us via our website.

Find out more about asking for adjustments at interview.

Equality, Diversity and Inclusion

At the heart of everything we do at Scope is Equality, Diversity, and Inclusion.

We encourage people of colour and other underrepresented communities to apply and join Scope. We believe that this will bring new ideas and help us work better. We know that a variety of perspectives and viewpoints will greatly support the work we do and help us to reach all communities. 

We want everyone to feel like they belong. We value each person as an individual. We will treat everyone with dignity and respect and we want to recognise all parts of a person's identity.

We are a disability equality charity. So, we will build a culture that is accessible and inclusive first. We will aim for the same high standards in all our work. We will listen, learn and keep improving.

You can find out more about our approach to Equality, Diversity and Inclusion on the Scope website.

Scope benefits

We believe hard work deserves reward and recognition. We offer a wide range of benefits including:

• 27 days holiday plus bank holidays
• Flexible, hybrid and remote working options
• Pay progression at 6 months and 2 years
• Company pension
• Excellent training and career development
• Strong colleague networks across disability, race and LGBTQ+
• Discounted gym membership, cycle to work scheme and much more.

How to apply

To apply please visit our website via the link and apply online.

Closing date for applications: 11:59pm GMT, 31st July 2025.

Community Fundraising Lead

Ref: REQ004394

£49,677 a year

London, E15 2GW/Hybrid Working

1 in 4 of us in the UK are disabled and we are a diverse, proud, and vibrant community. We’re here to create an equal future with all disabled people. We campaign to transform attitudes to disability, tackle injustice and inspire action. We are creating a powerful movement of disabled people, allies, organisations and businesses.

Together we will be unstoppable. For more information please visit our website.

We are looking for a Community Fundraising Lead to join the Supporter Led fundraising team at Scope.

You will be responsible for strategically developing and delivering Scope’s Community Fundraising income stream. You will lead your team in the development and growth of our community fundraising, including the development of do it yourself (DIY) fundraising products to support community fundraising efforts.

You will be responsible for setting and reporting on clear objectives and key performance indicator (KPI) milestones to deliver the community fundraising strategy. Your team will be responsible for ensuring that fundraisers and volunteers have an excellent experience with Scope, optimising the income they raise through community events and ensuring their long term support of the charity.

The role

As the Community Fundraising Lead, you will set the vision and strategy for community fundraising at Scope:

· Develop a Community Fundraising strategy for Scope and lead your team in its implementation.

· Review the performance, opportunities, and risks of existing community fundraising activity. Take action to leverage opportunities that maximise income, engagement, and brand exposure, and minimise risk.

· Drive an audience led approach to innovation, establishing a community fundraising programme that inspires and engages local communities working closely with Services and Retail colleagues.

· Ensure the Community Fundraising programme aligns with Scope’s charitable goals and vision, working collaboratively with stakeholders across departments.

· Lead your team to develop do it yourself (DIY) fundraising products and ideas to support community fundraising efforts.

About you

We’re looking for a passionate and experienced fundraising leader, with experience in developing and building successful community fundraising programmes.

· Proven track record in fundraising, with at least 5 years of experience in a similar role.

· Experience in building and growing community fundraising income

· In-depth understanding of fundraising strategies, techniques, and best practices.

· Experience in developing and managing complex budgets including financial modelling and reforecasts.

· Demonstrated leadership abilities, including experience in managing and motivating a team.

· Ability to analyse data and trends to inform fundraising decisions.

· Experience in building relationships with and multiple stakeholders.

· Knowledge of fundraising and marketing compliance

· Keeps up to date with sector and community fundraising trends and embeds these within their work.

· Experience in managing external agencies and working with internal creative teams.

· Experience in managing and coordinating fundraisers and volunteers

· Experience of Innovation within community fundraising.

Please give examples in your application to show how you have these skills.

We also ask you to share how you support Scope’s values and our goal of a fair and equal future for disabled people.

Our values are being pioneering, courageous, connected, open and fair

By living our values and trusting each other, we give our colleagues freedom and space to be creative, push boundaries and change minds.

Disabled candidates

We are a disability equality charity. We encourage applications from disabled people and people with impairments, conditions, and access needs. We want to create a workforce that is a true reflection of the communities we serve.

Scope will interview all disabled candidates who meet the essential criteria for the post. This is part of our commitment as a Disability Confident Leader. Just let us know in your application that you are applying under the Offer an Interview Scheme. This was previously known as the Guaranteed Interview Scheme.

If you require adjustments through your journey with us, please email us via our website.

Find out more about asking for adjustments at interview.

Equality, Diversity and Inclusion

At the heart of everything we do at Scope is Equality, Diversity, and Inclusion.

We encourage people of colour and other underrepresented communities to apply and join Scope. We believe that this will bring new ideas and help us work better. We know that a variety of perspectives and viewpoints will greatly support the work we do and help us to reach all communities. 

We want everyone to feel like they belong. We value each person as an individual. We will treat everyone with dignity and respect and we want to recognise all parts of a person's identity.

We are a disability equality charity. So, we will build a culture that is accessible and inclusive first. We will aim for the same high standards in all our work. We will listen, learn and keep improving.

You can find out more about our approach to Equality, Diversity and Inclusion on the Scope website.

Scope benefits

We believe hard work deserves reward and recognition. We offer a wide range of benefits including:

• 27 days holiday plus bank holidays
• Flexible, hybrid and remote working options
• Pay progression at 6 months and 2 years
• Company pension
• Excellent training and career development
• Strong colleague networks across disability, race and LGBTQ+
• Discounted gym membership, cycle to work scheme and much more.

How to apply

To apply please visit our website via the link and apply online.

Closing date for applications: 11:59pm GMT, 31st July 2025.

We're looking for a kind, compassionate and resilient Support Worker to join our Young People Service in Bracknell.

£28,808.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.

Want to feel like you're making a difference? You'll feel at home here.

Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

Support Workers will provide support to customers to help them develop the life skills they require to meet the assessed needs of the customers of the service. In some services, this will include providing physical, domestic, emotional and social care. They will work with customers to promote social inclusion and alongside other members of the team to promote independent living, encouraging customers to maximise their skills and choices.

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

What you'll do:

If a need arises, deliver all aspects of support to enable a customer to develop independent living skills as appropriate to the individual needs of the customer. In some services, this will include delivering personal and physical care as appropriate
Support customers to undertake all domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation
Participate in the support planning and risk management, as facilitated by the lead Support Worker
Carry out security duties to ensure the safety of the customers and premises
Monitor the CCTV throughout the shift
Enable customers to make full use of community facilities by providing support as directed
Carry out support duties to enable customers to integrate into the community including e.g. accompanying the customer to attend benefit agency appointments and meetings, go shopping, to enquire at colleges about possible courses, to visit various public amenities
Report any observations relating to customers welfare
Adhere to all the policies and procedures of Look Ahead Care, Support & Housing plus those specific to the project including any statutory requirements
Ensure Look Ahead Health and Safety policies and local protocols are adhered to at all times
Maintain records as required at the project under the direction of the Support Workers/ management
Participate in team meetings/reviews and the general development of the service
Undertake any other duties consistent with the grade and nature of the post as may be reasonably assigned

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:

Exudes a warm friendly presence and open behaviour
Prefers working as part of a group or team
Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
Flexible
Open to feedback and self development
Has a practical and logical mind and is naturally well organised
Thrives on change and enjoys dynamic diverse environments
Is confident with high levels of self-esteem
Is respectful, articulate and sensitive in style of communication
Is motivated towards excellence and improvement of personal performance with a can do attitude
Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
Ability to cope positively with challenging and diverse behaviour

What you'll bring:

Essential:

NVQ Level 2 or equivalent, or experience within charity/social care sector

Desirable:

Relevant specialism experience

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose and we live and work by our values:

We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Job Title: Employment Adviser

Line Reports: Client Services Manager

Location: London

Salary:  £29,000 - £32,000

Hours: Full-time 37.5 hours per week, with occasional evening or weekend work (TOIL provided)

Contract: Permanent

Overall purpose

The Employment Adviser (EA) plays a key role in supporting refugees and people from refugee backgrounds to progress towards and secure sustainable employment. The EA provides tailored employment advice and guidance, helping clients build the knowledge, confidence, and skills needed to navigate the UK job market. This role will work with clients at various stages of their employment journey, with a particular focus on those in the earlier stages of understanding career options, developing employability skills, and exploring education, training, and volunteering opportunities.

The EA will deliver one-to-one and group-based employability support, collaborate with employers and volunteers to source opportunities for clients, and maintain strong relationships with referral and support partners to ensure a holistic approach to employment support.

To view the full job description and person specification, as well as details on our accessible recruitment process, please view the attached recruitment pack.

Other considerations

• As part of our safeguarding commitment to our clients, we carry out preemployment checks to ensure that successful applicants are suitable to work with adults at risk. These include basic DBS checks, obtaining references and verifying a candidate’s identity and right to work in the UK.
• Some travel between our different areas of operation (including London, Birmingham and Manchester) will be required. Occasional evening or weekend work may be required. Time off in lieu would be provided in this case.
• We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of age, disability, gender reassignment, sex, sexual orientation, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief.

How to apply

If you are looking for a role where you can make a real difference, we want to hear from you. To apply, please submit a CV and statement (up to approximately 500 words/1 A4 page) outlining:

• Why you are interested in the role
• What skills you would bring to be successful in this role
• Any experience you would like to highlight
• Any reasonable adjustments you require for the interview process
• Disclosure of disabilities if you wish to do so (as a member of the Disability Confident Scheme, we guarantee an interview to all disabled applicants who meet the minimum criteria for the role)

Please note that applications without a covering letter will not be considered.

Closing date for applications is 11:30pm on Tuesday 22 July. Interviews will be held on a rolling basis so please apply as soon as possible to avoid disappointment.

We belong to the Experts by Experience Employment Initiative, which advocates and supports organisations to employ more people from a refugee background. With this in mind, we particularly welcome applicants with experience of seeking asylum and/or a refugee background. 

If you are an expert by experience (a refugee or a migrant with direct, first-hand experience of issues and challenges of the UK asylum or immigration system), you can ask for an independent and confidential support for your job application from the Experts by Experience Employment Network. Please reach out to HR Manager Rebecca Hughes for further details (we are unable to include email addresses in this advert, but you can find contact details on the final page of the attached recruitment pack).

About The Role
Location – This role is working within the Sussex area however you will be Home-based.
Hours – 21 hours per week, we can be flexible with the contracted hours.
Are you looking for a rewarding and challenging career in advising and guiding people affected by dementia? 
Do you feel you could you help people maintain their independence, improve their sense of well-being and enable them to take more control of their lives? 
Would you thrive in a role where every day is different? 
If yes, we are offering a great opportunity to join our team providing personalised advice, guidance and support to people diagnosed with dementia and their carers! 
As a Dementia Adviser, you will have the rewarding opportunity to provide support, information, and guidance to people with dementia and their carers; helping to maintain their independence, improving their sense of well-being, and putting them in more control of their lives. The service is unique to each service user as it is based upon their personal circumstances and support needs.
In this home-based role, you will offer support to your clients by phone, video, letter, or email. You will also assist service users to access other services, providing signposting and referrals. 
About you

- Ability to support people to maintain their independence, improve their sense of well-being, and help them take more control of their lives.
- Understanding of dementia and the needs of those living with dementia and their carers would be an advantage but if you have had experience supporting with other diagnosis or support requirements this would be taken into consideration.
- Experience with communicating with a wide range of people, adapting your approach to ensure understanding at all levels.
- Able to network effectively and collaborating with other professionals to achieve a positive outcome for people.
- Good IT skills, experience working with databases and virtual meeting software (Teams / Zoom).

Interviews will take place the week commencing 11th August.
What you’ll focus on:

- Supporting people affected by dementia, families and carers to access vital services.
- Improving people’s sense of well-being, enabling them to have more control over their lives.
- Assisting with the identification of needs, providing information and access to relevant services.
- Promoting our amazing service and building relationships with a range of health and social care professionals.

About Alzheimer's Society - who are we and what’s our mission?  

Dementia is the UK’s biggest killer. One in three people born in the UK today will develop dementia in their lifetime.  

At Alzheimer’s Society, we’re the UK’s leading dementia charity and the only one to tackle all aspects of dementia by giving help and hope to people living with dementia today and in the future. We give vital support to people facing the most frightening times of their lives, while also funding groundbreaking research and campaigning to make dementia the priority it should be.  

Together with our supporters, we’re working towards a world where dementia no longer devastates lives. 

Our values make sure that our focus is clear for the challenges and opportunities ahead and remind us of what we all stand for.  

Our commitment to Equity, Diversity, Inclusion & Belonging  

We need to ensure the voices around our table better reflect and understand the communities we exist to serve. We strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as part of a minority ethnic background, as these groups are currently under-represented at Alzheimer's Society.     

Our hiring process 

We want you to bring your whole self to the process. Applications are anonymised until interview stage, and we’re happy to support any adjustments. Share your feedback via our candidate survey when applying to help us improve. We may close early if we receive high interest (with 48 hours’ notice). Some roles may require a DBS check as part of our safer recruitment commitment. Thinking about using AI during the recruitment process? we know this can be helpful in many ways but remember to include your personal and authentic self too. Your voice and experience are what really set you apart. 

Giving back to you  

At Alzheimer’s Society, we value our people and take a total reward approach to pay and benefits. You’ll enjoy a generous double-matched pension scheme, 27 days’ annual leave (plus bank holidays and wellbeing days), and access to a free Bupa Cash Plan, 24/7 EAP, Thrive mental wellbeing support, and virtual GP services. Our Society Plus platform offers exclusive discounts, wellbeing resources, and recognition schemes, while our flexible working, family-friendly policies, and life assurance provide peace of mind and work/life balance. We also offer a free Will-writing service and long service awards to recognise your ongoing commitment.

We're looking for a kind, compassionate and resilient Support Worker to join our Hope House service in Slough

£26,208.00 per annum, working 40 hours per week.

Want to feel valued? You'll feel at home here.

Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
Staff work closely with Slough Community Mental Health Team (SCMHT) we also have a designated Occupational Therapist working along side supporting staff. Customers also attend Hope College which is facilitated via Slough Mental Health Team as part of their recovery process needed in preparation into independent living.
This is a great opportunity for any support worker to gain exceptional experience within the mental health field, based on the solid working relationship with (SCMHT) We have since implemented training directly from SCMHT to support staff with understanding Mental Health diagnosis and Managing Crisis with our customers in-house.

What you'll do:

- Undertake key-working responsibilities for a caseload assigned by the Team Leader/ Manager
- Undertake initial and continuous assessment of needs and potential risks and agree levels of support and actions
- Create support/action plans for providing appropriate services based on the assessment and reflecting the services and resources available
- Support customers to undertake all domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation
- Develop and maintain links with all key agencies and service providers in the local community
- Empower customers to ensure they receive the service and benefits they are entitled to
- Undertake all administrative work and keep accurate and comprehensive tenant/customer records to professional standards
- Encourage and enable tenants to pay their rent and to ensure that rent accounts are managed effectively in conjunction with the Housing Management team
- Ensure that referrals are chased proactively so that properties which can be used to house those in need are filled as efficiently as possible
- Adhere to Look Ahead's Policies and Procedures
- Engage in learning and development activity to increase knowledge and skills
- Undertake any other duties consistent with the grade and nature of the post as may be reasonably assigned

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:

- Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
- Approachable and open behaviour
- Prefers working as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Has a practical and logical mind and is naturally well organised
- Flexible
- Open to feedback and self development
- Thrives on change and enjoys dynamic diverse environments
- Is confident with high levels of self-esteem
- Is respectful, articulate and sensitive in style of communication
- Is essentially customer-focused
- Is motivated towards excellence and improvement of personal performance with a can do attitude
- Ability to cope positively with challenging and diverse behaviours

What you'll bring:

Essential:

- Up to NVQ Level 2/3 or equivalent or experience in the social care/charity sector

Desirable:

- Experience working in mental health

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
* We focus on Excellence and innovation.
* We are Caring and Compassionate.
* We are Inclusive and Trusted.
* We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Please see our website for the ful Job Description.

Please note that due to an overwhelming number of applications we will be closing this role early on Monday 21 July at 9am.

A little bit about the role 

As our communications officer, you will join our communications and marketing team. Part of our external relations division, the team play an essential role, crafting engaging communications that help achieve our mission and supporting colleagues across the charity to do the same.

This role is perfect for a creative comms professional with a passion for writing and storytelling. Through compelling and strategic communications, you’ll help raise awareness of Frontline’s mission, attract supporters, influence public perception, demonstrate our impact and promote our vital work. 

From fundraising to programme recruitment, from influencing policy to promoting our commercial offer, our work would not be possible without the impactful storytelling you will create in this role.

If you’d like to use your storytelling skills in a fast-paced role to make life better for children at risk of harm, we’d love to receive your application.

Some key responsibilities include:

• Working with colleagues across external relations, you will identify what storytelling is needed to achieve our charity objectives and make life better for children at risk of harm.
• Manage Frontline’s social media channels, create our social media plan and engage with our followers as needed.
• You will collaborate with our Fellowship team to keep our fellows – our programme alumni – engaged with our work and young people on our advisory board to amplify their voices and incorporate their perspective.

Please review the job pack for full list of responsibilities.

A little bit about you 

The ideal applicant would be an excellent writer and editor who excels in creating content for a broad range of multimedia and digital content channels. We’re looking for someone with a creative mind who enjoys actively seeking out stories to tell and deciding how and where to tell these stories so they have the most impact.

We have a fast-moving culture within the team and organisation, so we’re looking for someone who is who is well organised, details-focused and can use their initiative to do what works. You will have excellent communication skills, be able to build relationships with people and be willing to learn. There are lots of opportunities for growth and development in this role – and for the right candidate to make the role their own. 

If you feel you have the skills to make a real impact and contribute to creating lasting social change for children and families, we would love to hear from you. 

Important information

We have increased the diversity of Frontline’s workforce in the last 12 months, but we need to do more to have greater racialised minority representation in our senior roles. We know the value racialised minority voices bring and therefore, we are strongly encouraging applicants from these backgrounds to apply. We are also a disability confident employer and welcome applicants with disabilities.

We recognise that artificial intelligence (AI) such as ‘ChatGPT’ etc can be useful for applicants e.g. to shorten an initial draft, so we do not attempt to have an absolute ban on AI in applications. However we would caution applicants not to rely too much on AI in drafting answers to application questions. We want to hear your authentic voice arising out of your experience, and we will be looking for answers that use examples and experiences that are specific to you. You are more likely to be able to produce that kind of content yourself than an AI will.

We reserve the right to close this role ahead of the deadline once we reach a suitable number of applications, so please apply as soon as you can!

This role is ineligible for sponsorship and so all applicants must have the right to work in the UK.

We have an exciting new opportunity to join Icebreaker One as an Account Manager 

About Icebreaker One

We are a diverse collection of like minded people whose expertise spans policy and science, finance and engineering, data and systems—working together to tackle one of the greatest challenges of our time. We need your help.

Our mission is to make data work harder to deliver net-zero outcomes. 

The role

Contract:  Permanent - ASAP 

Location:  Remote 

Hours:  Full time (Icebreaker One works a four-day week, Mon-Thurs)

Rate:  Circa £35k 

Team

Reporting to the Head of Sales (currently fulfilled by the account management team), collaborating with the Head of Community and Sales & Stakeholder Engagement Coordinator. Work closely with the membership and account management team, programme and project managers. Liaise and collaborate across the business with product, data services and communications. 

Core Responsibilities

• Work with the account management team to identify, target and secure long term government, corporate, and private income from various sources to deliver the team target of £2m

• Support the team in the management of multiple high-level and enterprise client relationships (six-figure contracts) 

  • Build and maintain strong, long-term relationships with key stakeholders

  • Attend client meetings and take live notes, record actions and send follow up emails summarising the meeting outcomes and next steps

  • Track the delivery of actions with the account management team

• Execute strategic account development plans that align with client goals and objectives, ensuring long-term success

• Ensure the delivery of ongoing multi-year renewals, retention and client satisfaction

  • Tracking contract deadlines and working with the team to ensure renewals are submitted in good time 

  • Collaboration with Data Services, Membership and Communications teams as required for delivery

• CRM maintenance and updating to track pipeline

• Draft and deliver regular status, updates and reports 

Supporting responsibilities 

• Supporting the identification, connecting and recruitment of a diverse range of experts, members and stakeholders to join and participate in our work

• Attend daily stand ups, standing meetings and participate in regular Show & Tells

• Use insight from close engagement with partners to feed back into and evolve internal processes and documents used to support account management

• Supporting the bid team in identifying and inputting into proposals

• Socialise the Icebreaker One constellation (expert network) among teams within strategic partners

Knowledge, Skills, Experience

Demonstrable experience of

• 3-4 years demonstrable experience in a similar role

• Excellent communication and writing skills

• Excellent organisational and analytical skills 

• A proven track record of maintaining clear and ongoing communication with clients, and converting client relationships into contract renewals and new business. 

• A highly collaborative, encouraging approach with the ability to help others understand how to achieve big-picture objectives and goals

• Engaging people one-to-one effectively online and in person

• Ability to summarise findings so that they can be understood by non-experts

• Bringing together groups and individuals and uniting them with a common cause—via a range of face-to-face and virtual events, get-togethers, social media and communication forums

• Using and applying Google Suite/Workspace, Slack, social media and other tools for working remotely and in the open

• The ability to work in a fast-paced, collaborative environment

Specifics, ideally some or all of the following:

• An understanding of net-zero business and policy landscape in our sector focuses (e.g. energy, ESG, finance, built world, transport, agriculture), and Net-zero standards, frameworks, methodologies 

• An understanding of standards & licensing (e.g. Open, Shared, and Closed data)

• An understanding of governance, regulations, and approaches around data sharing (e.g. Smart Data, GDPR)

Apply today

Email a CV and cover letter/links to pages that show us what you have done, and can do, to help us achieve our mission.

Applications must be received by 0900 (GMT), 2025-08-06

As a team, we are committed to equality and creating an inclusive culture with diverse and balanced backgrounds. We actively encourage applications from everyone and will help to support you to reach your full potential and to be yourself in a working environment based on dignity, respect and mutual support. Before applying you will need to ensure you have the right to work in the UK and can provide documentary evidence of this. The role does require the applicant to be able to work within a UK time zone

If you have any queries or need any advice or adjustments at any stage of the recruitment process please contact us

Full details are available on our website