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Closing in 3 days
Citizens Advice Knowsley, Knowsley, Merseyside (On-site)
£25,000 - £29,110 p.a. dependant on experience
Posted 1 week ago
Closing in 4 days
Khulisa, Remote
£46,000 - £49,500 per year
Are you a fundraising professional looking for the right cause to inspire your next career move? This leadership role could be the one!
Posted 6 days ago Apply Now
The Jockeys Education and Training Scheme, Remote
£55,000
Posted 1 week ago
Closing today at 13:43
The Talent Set, Remote
£102 to £122 per-day plus daily holiday (PAYE)
Posted 3 days ago
Closing in 7 days
Children Not Numbers, Remote
£25 per hour (outside IR35)
Posted 1 week ago Apply Now
Page 6 of 9
Knowsley, Merseyside (On-site) 12.23 miles
£25,000 - £29,110 p.a. dependant on experience
Full-time
Permanent
Job description

Benefits:

  • Employers Pension contribution of 6%
  • Accredited Qualifications
  • Continuous Personal Development in your role.
  • Career progression opportunities across the business.
  • 25 days holiday + Bank holidays (increases with length of service)
  • Holiday purchase scheme

The Role:

Citizens Advice Knowsley is funded by the Money and Pensions Service to delivery debt and money advice and are looking to recruit a Debt Trainee/Debt Adviser to provide an efficient and effective advice service to the residents of Knowsley.

Working from our offices in Kirkby and Huyton, this is a fantastic opportunity for individuals who have a passion for delivering an exceptional, personalised customer experience. In return for your desire for success, we will make sure you receive all of the training and coaching you need to fit right into our team and to deliver casework covering the full range of debt advice, leading to industry accredited qualifications.

What Are We Looking For?

  • Effective oral & written communication skills: with emphasis on negotiation, representing and preparing reviews, reports & correspondence. 
  • Ability to use IT Systems: Microsoft Office – proficiency in Excel, Word and Powerpoint.
  • Ability to prioritise own work, meet deadlines and targets, manage caseload, monitor and maintain own standards.  
  • Experience of providing good customer service: Face to Face / Telephone / email

Why Citizens Advice Knowsley?

Things don’t stop with delivering an outstanding customer experience, we believe in working together as one to improve the lives of Knowsley residents.

You will also have opportunities to affect and influence change through being involved in research and campaigns work by providing information about clients' circumstances through the appropriate channels and recognising the need to identify issues having an impact on our clients’ lives.

Closing date for applications: Monday 26th May 2025 at 5:00pm

Interviews will take place at our Kirkby office on Thursday 5th June 2025

Posted by
Citizens Advice Knowsley View profile Organisation type Registered Charity Company size 21 - 50
Posted on: Tuesday, 13 May 2025
Closing date: 26 May 2025 at 17:00
Tags: Advice / Information, Social Care / Development, Advocacy