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Top job
Heart Research UK, Leeds City Centre (Hybrid)
£35,000 per year
Seeking a strategic, experienced and data driven CRM Manager oversee the development, implementation, and optimisation of our CRM system.
Posted 4 days ago Apply Now
Closing today at 23:59
Resurgo Trust, London (On-site)
from £27,000
Are you a confident and experienced leader, with a heart for young people, passionate about equipping the church to transform society?
Posted 2 weeks ago
Closing in 3 days
upReach, Newcastle upon Tyne (Hybrid)
£36,340 - £41,065 per annum if based in London. £33,690 - £38,410 per annum if based in Bristol, Manchester, Newcastle or Nottingham, plus a £312 yearly tax-free work from home allowance.
Posted 2 weeks ago
Closing in 5 days
Thrive, Battersea (On-site)
£32,000 per year
We’re looking for a Senior STH Practitioner who can manage the delivery of high quality and effective (STH) programmes in London.
Posted 1 week ago Apply Now
Daybreak FGC, Hackney (Hybrid)
£36,000 - £39,000 per year FTE
Do you have a progressive, forward-thinking perspective on social care? Ensuring highest quality work for children, young people & families?
Posted 1 week ago Apply Now
Closing tomorrow
Public Sector, London (Hybrid)
£45k - 50k per year
Posted 4 days ago Apply Now
Business Disability Forum, London (Hybrid)
£32,500 per year + benefits
The Content Officer will play a key role in managing and developing BDF’s Knowledge Hub, our unique resource library.
Posted 1 week ago
Suffolk Community Foundation, Ipswich, Suffolk (Hybrid)
£29,000 - £33,000 pro rata depending on experience
Posted 3 weeks ago
Newnham College, Cambridge (On-site)
£50,253 per year
Be a part of promoting academic excellence for women in the University of Cambridge!
Posted today
Closing tomorrow
Rising Sun Domestic Violence and Abuse Service, Canterbury, Kent (Hybrid)
£26,010 - £28,194 pa FTE pro-rated to £15,606 - £16,916
Posted 2 weeks ago
Urban Synergy, London (Hybrid)
£50,000
Exciting opportunity for a dynamic communications lead to shape and deliver impactful communications, marketing, and engagement strategies.
Posted 1 day ago Apply Now
Page 12 of 47
Leeds City Centre, West Yorkshire (Hybrid)
£35,000 per year
Full-time
Permanent

Using Anonymous Recruitment

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Job description

Job Description:

This is an exciting opportunity for a strategic, experienced and data driven CRM Manager to join the Projects, Data and Insight team at Heart Research UK and oversee the development, implementation, and optimisation of our Customer Relationship Management activities.

In this new role, you will play a pivotal part in developing the charity’s approach to CRM and database engagement. You will be responsible for segmenting audiences, automating communication flows, and driving supporter and non-supporter engagement, retention, and lifetime value.

Key Responsibilities:

  • CRM Strategy & Execution: Develop and execute CRM strategies to improve supporter and non-supporter engagement, conversion, retention, and loyalty.
  • Platform Management: Alongside the Director of Data, oversee the management and development of the systems which collect and process data, including the CRM database (Beacon) and other fundraising platforms
  • Customer Segmentation: Work closely with the Data Analyst to develop an understanding of supporter behaviours to create effective segmentation strategies for targeted marketing and fundraising efforts.
  • Campaign Management: Plan, launch, and optimise communication campaigns. Ensure consistent messaging and personalisation.
  • Automation: Build and manage automated workflows to onboard new supporters and beneficiaries and deepen and broaden their engagement with the charity.
  • Data Analysis & Reporting: Monitor CRM performance and KPIs; deliver actionable insights and recommendations to stakeholders.
  • Collaboration: Work closely with Marketing, Fundraising, Health Promotion and Education and Research teams to propose and deliver cohesive journeys and experiences.
  • Compliance: Ensure CRM practices comply with data privacy regulations
Application resources
Posted by
Heart Research UK View profile Organisation type Registered Charity Company size 21 - 50

We won't stop until there are no more deaths from heart diseases.

Posted on: 10 September 2025
Closing date: 01 October 2025 at 14:23
Tags: Business Intelligence, CRM, Data Analysis, Database Management, Information Management

The client requests no contact from agencies or media sales.