Monitoring jobs
The Supporter-led Fundraising (SLF) Department at Alzheimer’s Research UK (ARUK) is responsible for mass fundraising through enabling individuals, communities and companies to support ARUK through their own talents and passions. As well as driving registrations and income through third party, virtual and mass participation events and managing these relationships to maximise income.
We are looking to for an Online Fundraising Executive to support the team. In this role you will be the face of our friendly and passionate Online Fundraising Team; building relationships with supporters who use online channels to fundraise such as Facebook challenges, streaming and crypto donors.
You will also be at the forefront of the fundraising sector as it develops; keen to understand new areas of growth, you will help spot potential and trends in new areas of online fundraising and be willing to adapt to this quickly changing area.
You will provide crucial administrative support to ensure the smooth integration of our online fundraising systems across ARUK. Support may include adding accurate details to our database, tracking and monitoring income, responsibility for online donation platforms and virtual fundraising as well as general administrative duties in the office.
Main duties and responsibilities of the role:
Online Administrative Support
· Steward online fundraising supporters, with a particular focus on Facebook challenge moderation and messaging
· Lead on specific fundraising processes e.g. merchandise for Facebook challenges
· Provide lead administrative support for all Facebook challenges, crypto donations and streaming campaigns
· Support with social media and website updates including virtual fundraising challenges
· Provide data support to the Online Fundraising Manager
· Manage a portfolio of online fundraising sites, tracking income and undertaking audits
· Ensure clear, consistent and up to date fundraising data management including adding new constituents to the fundraising database, accurately recording and maintaining supporter details, monitoring and tracking supporter income and making sure supporters are appropriately thanked in a timely manner
· Support with online fundraising materials requests where relevant
· Ensure all communications are in line with GDPR policies.
Spotting supporter potential
· Effectively and consistently spot opportunities to build networks among our online fundraising community and flag these to the relevant members of the team.
· As one of the key online fundraising contacts, keep the manager and team up to date with supporter feedback.
· Support the team in approaches to relevant corporates, such as tech start-ups and gaming developers.
· Support the team in outreach to new supporters through platforms such as social media, Twitch, Discord servers and Reddit.
· Use data reports to spot fundraising trends and identify opportunities.
· Work closely with SLF and the Supporter Engagement Team in particular to share and implement online fundraising and stewardship ideas with support from the Online Fundraising Manager.
Creativity and Trend Hunting
· Keep abreast of and identify new online fundraising trends through horizon scanning
· Write briefs and proposals for internal stakeholders to become involved in potential opportunities
· Evaluate potential opportunities to understand which ones we should prioritise.
Collaboration
· Build strong relationships with teams across the organisation in order to work collaboratively, allowing you to offer the best stewardship journey to our supporters.
· Work closely with the Digital Team to ensure collaboration and sharing of ideas. Keep up to date with their work and identify where fundraising could fit in.
· Work with our Supporters and Families Team by sharing fundraiser stories to maximise potential publicity
· Work closely with teams such as Science Communications, Digital and Design to help create appropriate online stewardship journey assets for the whole of SLF
· Liaise with our Supporter Care team to ensure processes are in-line across the organisation
· Work with Internal Communications to ensure the team’s objectives and work are communicated effectively.
What we are looking for:
· Confident working with computers.
· Good knowledge of social media platforms, including Facebook
· Good knowledge of Word, Excel, and Outlook.
· Enthusiastic and polite telephone manner.
· Excellent written and verbal communication skills.
· Excellent organisational skills.
· Able to juggle multiple demands on your time and prioritise appropriately.
· A passion for wanting to deliver the best, first-class stewardship journey for our incredible supporters.
· Warm, friendly and personable.
· A professional and hard-working team player with a positive and collaborative work ethic.
· A willingness to learn and adapt to processes.
· To be agile, flexible and understanding that work priorities may change at short notice due to the nature of fundraising.
· Flexibility to work occasional unsociable hours when the role requires.
· Willingness to travel independently when required.
Additional Information:
Ways of working: As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.
Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals. This includes when attending the office for various meetings/events.
Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD.
Salary: Circa £23,000 per annum, plus benefits
Please download the Vacancy Pack on our website for more information.
The closing date for applications is the 11th May 2025, with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date.
We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures, in particular those from ethnic minority backgrounds who are currently under-represented. Any offer of employment is however subject to you having the right to work in the UK.
As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. While we strive to anonymise your CV where possible, there are certain sections, such as the application question, that cannot be fully anonymised. We kindly ask that you remove any personal information, including your name, when answering the application question. The hiring panel will not have access to your personal details, such as your name and address, until you are invited for an interview. Should you require any adjustments at either the application or interview stage, please contact us via our website.
How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.
About Alzheimer’s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure. Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope.
There has never been a more important and exciting time in dementia research. With promising new drugs in clinical trials that slow the progression of the diseases that cause it, and revolutionary new ways to diagnose them on the horizon, we are now at a tipping point. Working with the smartest minds globally and across the UK, with industry and academia, Alzheimer’s Research UK is uniquely placed to invest in the very best research identifying barriers to a cure and knocking them down so that there are more and better treatments for everyone with dementia. For the first time in history, we can see a future where people with dementia can get a swift and accurate diagnosis, and effective treatments that could slow or even stop their disease. We stand for everyone affected by dementia. We stand for a cure.
In 2024, we were incredibly proud to be awarded a 3-star accreditation by Best Companies which recognises ‘World Class’ levels of workplace engagement. This is the second consecutive time; we have been awarded a Best Companies 3-star accreditation.
We were also listed in the prestigious Best Companies lists:
· 18th in the 100 Best Large Companies to Work For in the UK.
· 10th in the 50 Best Companies to Work For in the East of England.
· 2nd in the 30 Best Companies to Work For in the Charity Sector.
In addition, we were also shortlisted for a special award recognising the work undertaken on reducing our environmental impact.
In 2021, we were awarded the HR Management award by The Charity Times for our Wellbeing initiatives throughout the pandemic.
In 2020, we demonstrated our commitment to changing the way we think and act about mental health in the workplace and signed the Time to Change Employer Pledge.
ARUK really does look after its people, where you will be able to add value and make a difference.
To view further details about working for us and the benefits we offer, please visit Alzheimer’s Research UK
The client requests no contact from agencies or media sales.
This exciting new role is perfect for a candidate who is ready to make the role their own, and a self-starter keen to make an immediate impact, through a combination of:
- Supporting the expansion and transformation of our client advice services by ensuring operational service procedures are established, embedded and monitored.
- Exploring, implementing and enabling office and hybrid-working modernisations, including supporting senior members of the operational team to implement business innovations around hybrid-working software, HR systems, and integration of technology (possibly including AI) into our work.
- Alleviating administrative burdens so far as possible on our team delivering advice to clients, helping us to make an even greater impact on our community.
- Contributing to the design and development of robust policies that relate to office and outreach coordination, HR support and budgeting.
- Supporting our supervisory team in their management of people and relevant office administration duties.
- Maintaining and developing office resources, including our office manual, IT equipment, and shared online and offline documents.
- Supporting the trustee board and senior members of the leadership team in the delivery of their strategic goals and day-to-day administration.
The client requests no contact from agencies or media sales.
Job Title
Alcohol Behavioural Change Specialist
Department
Operations & Programmes
Reporting to
Head of Operations
Managing
None
Main relationships
Head of Operations, Director of Operations & Programmes, Senior Leadership Team, Senior Management Team
Benefits
£55,000
Hybrid minimum two days in the office (Moorgate London)
· 30 days leave (plus Bank Holidays)
· Bupa Health Cover
· Matched company pension scheme
· Life assurance cover offering 4x death in service benefit.
· Company sick pay
· Training and development opportunities
· Learning and Wellbeing Grant
· Employee assistance programme
· Season Ticket Loan
· Perks and discount platform
About us
Drinkaware is a leading charity concerned with reducing harm from alcohol. We do this by providing impartial, evidence-based information and advice and practical resources; raising awareness of alcohol harms; and working in partnership with others to deliver behaviour change through our tools and interventions. The Trust is funded primarily through voluntary, unrestricted donations from alcohol producers, wholesalers, and on- and off-trade retailers, but acts entirely independently.
Our Vision: Working together to reduce alcohol harm across the UK.
Our Mission: Using our expertise to give governments, industry, communities and individuals the knowledge and support to make informed decisions about alcohol and how to reduce the harm it can cause. Delivered though:
· Public-facing campaigns and digital services, information and guidance
· Evidence-led advice to governments and industry
· Independent research, consumer insight and evaluation
Our Values: Solid Reasoning; Clarity with Empathy; Understanding and Connecting; Principled Partnership; Determination and Curiosity
Purpose of the role
The Alcohol Behavioral Change Specialist is responsible for collaboratively designing and implementing, evidence-based programmes applying appropriate behavioural change models aimed at reducing alcohol-related harm, and promoting long-term behavioral change related to alcohol consumption.
As a leading charity focused on alcohol harm reduction, the postholder will be Drinkaware’s internal expert regarding alcohol harm to individuals and will have a good understanding of brief interventions, as well as information, advice and guidance including quality assurance across our work. They will work across the organisation providing expert advice and guidance.
This role requires a deep understanding of psychological theories, behavioral science, and addiction, along with practical experience in behavioral interventions.
The client requests no contact from agencies or media sales.
Operations Officer
Location: Home-based, with a minimum of every other week travel into our London Office (Islington)
Responsible to: Governance, HR and Operations Manager
Responsible for: N/A
Salary: Point 27-30, £30,116- £33,083 (a London Allowance will be applied to employees who live in London)
We are pleased to offer a starting salary at the beginning point of the salary band. This position offers opportunities for salary increases based on performance and tenure.
Hours: 35 Hours per week
Job type: Permanent, subject to funding.
Benefits:
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Friendly and collaborative working environment
-
Remote working
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25 to 30 days holidays per annum plus bank holidays (depending on length of service and pro-rata for part-time employees)
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Contributory pension scheme including 6% employer’s contribution (subject to employee’s minimum 2% contribution)
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Enhanced maternity, adoption and paternity pay
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Occupational sick pay depending on length of service and pro-rata for part-time employees.
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Access to Employee Assistance Programme
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Access to staff discounts
Closing date: 9th May 2025
Interviews to take place: Monday 19th May 2025. These will be held via Microsoft Teams.
About the role:
Respect is looking to expand our Operations team with this new Operations Officer role. We’re looking for someone with demonstrable experience in scheduling meetings, HR administration, and coordinating internal and external correspondence with a variety of stakeholders. You must have a strong understanding of GDPR and Microsoft packages and be able to prioritise a busy workload in a fast-changing working environment. Ideally you will have some previous experience of minute-taking as well as inventory and supply management.
About you:
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Experience of administrative support in the above areas
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Demonstrate a commitment to – and understanding of – the values, aims and objectives of Respect
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Ability to handle sensitive information, and work with discretion
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Commitment to policies that advance equity, diversity and inclusion practices
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Ability to use your own initiative as well as part of a team
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Be a problem solver, with an eye for efficiency and collaboration
About Respect
Respect is a pioneering UK membership organisation in the domestic abuse sector. Founded in 2000, we have built our expertise over the last 25 years in what was then a fledgling sector and recently have seen significant and rapid growth.
How to apply
Please visit our website for a full job description and person specification, where you can find and complete the application form and equalities monitoring form.
Please ensure that all application submissions are submitted in Word Document format only.
Successful applicants must reside in the United Kingdom.
We would particularly welcome applications from people from a wide range of backgrounds and across all protected characteristics1, particularly people from the following under-represented groups on our staff team:
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Black and minoritised people
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Deaf and disabled people
We would also warmly welcome an informal chat about the role, if you are interested but unsure whether you meet the requirements or would be suitable.
To help Harmony Works deliver our vision, we are seeking a skilled, motivated, innovative and energetic new member of staff to co-create and deliver an exciting programme of engagement and participation.
Are you passionate about working with communities to promote the benefits of music? Do you want to support more inclusive opportunities for people to enjoy the arts and heritage?
Harmony Works is restoring and extending Grade II* listed Canada House in the centre of Sheffield as an inspiring new home for musical activity. We will open the doors of a stunning heritage building for the first time in decades to provide spaces to learn, practise, create, perform and socialise, particularly for children and young people.
To help Harmony Works deliver our vision, we are seeking a skilled, motivated, innovative and energetic new member of staff to co-create and deliver an exciting programme of engagement and participation.
Key Relationships
The postholder will work as part of a team, supporting, developing and managing existing relationships with key project stakeholders. They will reach out to develop new relationships with individuals, local groups, schools and organisations to facilitate partnerships working, increase awareness of and support for the project, and to recruit volunteers. This is a new role.
We are an inclusive employer and offer equal opportunities to all regardless of an individual’s age, disability, gender identity, marriage or civil partnership status, pregnancy or maternity, race, religion or belief, sex and sexual orientation. Any offer of employment will be made subject to valid right to work in the UK being provided.
The client requests no contact from agencies or media sales.
Ely Cathedral is seeking to appoint a new Chairperson for our Safeguarding Advisory Group, due to the end of the term of service of the current postholder.
The Chairperson provides an independent perspective on the Cathedral’s safeguarding work, so the postholder will be working for us on a consultancy basis. The current rate of pay is £500 per day. The role is subject to an enhanced DBS check.
The role of the independent Chair is to lead the Cathedral’s Safeguarding Advisory Group meetings, and to foster a positive safeguarding culture and ensure we are following Church policy and good practice guidance.
Further information on this role, including a full role description, can be found on our website.
To apply for this role, please submit a completed application form, along with a covering letter outlining your suitability for the post and send to our HR team by midday (12 noon), Wednesday 7 May 2025.
Interviews will take place on Friday 16 May 2025.
Ely Cathedral is committed to safeguarding the welfare of children, young people and vulnerable adults and expects all staff, office-holders and volunteers to undertake safeguarding training appropriate to their role, and to adhere to the Cathedral’s safeguarding policies and procedures.
Joyfully proclaiming the love of God in worship, outreach, welcome and care



The client requests no contact from agencies or media sales.
Location: Hybrid Edinburgh - Blended or fully office based (from our office in Edinburgh)
Closing Date: Midnight 6 May 2025
Ref: DH 1356
As Team Leader for Business Energy Scotland, you will have responsibility for operational planning and managing the hub team. Your main focus will be ensuring that the team delivers high-quality customer service, optimising performance, and meeting key performance indicators (KPIs) and service level agreements (SLAs).
Who we are
Energy Saving Trust is a leading and trusted organisation, dedicated to promoting energy efficiency, low carbon transport and sustainable energy use. We aim to address the climate emergency and deliver the wider benefits of clean energy as we transition to net zero.
At Energy Saving Trust we don’t just offer jobs – we offer careers. For our people, being part of the effort to address the climate emergency makes working for us truly meaningful and rewarding.
Here are some of the benefits we offer:
• 25 days of annual leave plus bank holidays, with additional leave earned through length of service
• Three extra days off over the Christmas period as a gesture of goodwill
• A competitive pension scheme with generous employer contributions
• Flexibility in our ways of working – work from home, in the office, or a mix of both, depending on your role
• Two paid volunteering days per year – a chance to give back to the causes that matter most to you
Please see our careers page for the full list of benefits we have to offer and why Energy Saving Trust is a great place to work.
The team
The Business Energy Scotland team focuses on supporting businesses across Scotland with energy efficiency advice, solutions, and resources, helping them reduce energy costs and carbon footprints. The Business Energy Scotland team works collaboratively, with a strong focus on delivering exceptional customer service and providing effective solutions.
The role
You’ll work closely with the programme coordinator to identify service improvements and drive continuous improvement, all while creating a supportive environment for your team.
This is a crucial leadership role that will have a direct impact on the team’s success and the overall customer experience. You'll take ownership of resource management, performance monitoring, coaching, and team development, ensuring the Business Energy Scotland programme achieves its goals and makes a positive contribution to the wider mission of reducing energy consumption and supporting businesses in Scotland.
What you’ll do
• Manage and enhance the performance of the hub advisor team, ensuring KPIs and SLAs are met and exceeded.
• Lead hub team meetings, workflow allocation, and performance reviews, providing coaching and feedback to ensure continuous improvement.
• Work closely with the programme coordinator to improve the quality of advice and service provided to customers.
• Monitor and analyse performance data, including call monitoring and feedback, to identify trends and areas for improvement.
• Support the team in handling customer feedback and complaints, ensuring an effective resolution process.
What you’ll bring
• Proven experience in managing a team and delivering high standards of customer service.
• Strong communication skills, with the ability to coach and support team members effectively.
• Good IT skills, including experience with Microsoft Office, databases, and CRM systems.
• A proactive approach to identifying areas for improvement and implementing solutions.
• Enthusiasm for supporting others and helping the team achieve its goals.
To apply please visit our recruitment portal via the apply button.
Applications close 11.59, 6 May 2025. Interviews are intended to be held week commencing 12 May 2025.
To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately, once a vacancy has closed, we are unable to consider further applications.
Reasonable adjustments: We are a Disability Confident Committed employer. We want to ensure that our recruitment process is inclusive of and accessible for, everyone.
If you think you may need additional support or reasonable adjustments made to any part of the recruitment process, please get in touch.
Flexible working: We offer a range of flexible working arrangements, including working from home, compressed or part-time hours, job shares and other arrangements. There is no need to justify your preferred working pattern and we encourage our people to work in whichever way helps them to perform at their best.
We will be happy to discuss this and our blended working model at the interview stage with you.
Please note, that we are unable to provide visa sponsorship for this post. To apply for this post, you must be able to demonstrate your eligibility to work in the UK.
Diversity and inclusion
Energy Saving Trust is committed to creating a diverse, inclusive and equitable workplace where everyone can be themselves, with support to be their best.
We strongly encourage applicants from a wide range of backgrounds and with different identities and experiences to apply for roles with Energy Saving Trust.
We are a Disability Confident Committed employer and we ringfence a minimum number of interview slots for candidates who apply via the Disability Confident scheme and meet the minimum criteria for a role.
About Us
School of Hard Knocks (SOHK) is an education charity that exists to empower and support young people who are living in complex and challenging circumstances. By fostering an environment of genuine acceptance and through the use of physical activity, group sessions and one-to-one support sessions, SOHK enables people to find meaning and purpose to life. All of SOHK's activities are underpinned by an evidence-based sport for development framework called the 5Cs.
Overview
Exclusion from education happens when a child is suspended from school (temporarily or permanently) but it also happens when they are sent out of the class, put into an isolation room, or even wander around corridors doing all they can to avoid going to their lessons! With 32 million ‘learning days’ lost in 22/23 (up from 19 million, pre covid) this is serious societal problem with devastating lifelong consequences for young people – especially those from poorer backgrounds. SOHK is on a mission to help children experiencing exclusion, change their life trajectory.
With teams in England, Scotland and Wales, working with hundreds of ‘at risk’ students, we are looking to appoint a Regional Manager in South East Wales who will be responsible for overseeing the effective delivery of our programme in Wales. The successful candidate will ensure the alignment of delivery with our organisational goals and standards, line manage and support team members and maintain strong relationships with schools and other stakeholders. They will play a key role in monitoring outcomes, reporting progress, and driving growth to ensure the programme’s success.
A key element of this brand-new role is school retention and sales, ensuring that schools continue to engage with and invest in SOHK programmes. The Regional Manager will also be expected to grow the SOHK network in Wales and attending networking and fundraising functions as required. SOHK has ambitious plans to grow in Wales over the next 5 years with the Regional Manager playing a vital part in delivering this vision.
Key Responsibilities
Team Leadership & Coordination
- Lead and manage the Schools Facilitator, Rugby Coach, and SEL Lead to ensure effective programme delivery.
- Hold regular team meetings to track progress, resolve issues, and drive improvements.
Programme Delivery Oversight
- Serve as the main contact for partner schools, maintaining strong stakeholder relationships.
- Oversee team performance and ensure consistent, high-quality delivery across all programme elements
- Align delivery with school and student needs.
Schools Retention & Sales
- Maintain strong school relationships to support satisfaction and long-term engagement.
- Address school concerns proactively to improve retention.
- Assist in attracting new schools by promoting the programme’s impact.
- Support proposal development and agreement finalisation with potential partners.
- Track retention and sales to contribute to regional growth.
Monitoring & Evaluation (M&E)
- Assist in collecting and submitting accurate M&E data in collaboration with the Evidence & Impact Manager.
Communication & Reporting
- Provide regular updates to the Director of Programmes on delivery, relationships, and impact.
- Participate in internal and external meetings.
- Submit termly reports on schedule.
Team Development
- Coach and support team members through regular 1:1s and check-ins.
- Lead onboarding and training for new staff.
- Conduct performance reviews in line with PDR processes.
- Promote a collaborative, supportive team culture.
Delivery
- Deliver programme sessions two days per week alongside the delivery team.
Growing SOHK Wales
- Play a key role in strengthening and expanding the SOHK programme across Wales.
- Support the Director of Programmes in developing strategic partnerships with Welsh schools and local authorities.
- Collaborate with the Fundraising Team to identify funding opportunities thar align with Welsh education priorities.
- Represent SOHK at events and networking opportunities across Wales to raise the charity’s profile.
- Provide insight into regional needs and ensure that the programme offering is tailored to the Welsh education landscape.
- Actively contribute to planning and executing expansion strategies to increase reach and impact across the country.
Person Specification
Essential Skills & Experience
- Experience working in the charity or education sector (desirable).
- Proven team and performance management experience.
- Background in delivering educational interventions.
- Experience working with young people ages 11-16.
- Strong partnership-building and stakeholder engagement.
- Confident in promoting and selling programmes to external partners.
- Skilled in delivering sessions to diverse audiences.
- Familiarity with data collection tools and software (desirable).
- Understanding of the Welsh education system.
- Excellent verbal and written communication skills.
- Safeguarding qualification (or willingness to obtain).
- Budget management experience (desirable).
- Proficient in MS Office, especially Excel.
- Full UK driver’s license and access to a vehicle.
Person Specification
- Passionate about sport, education and social inclusion.
- Driven and committed to delivering SOHK’s strategic goals.
- Able to provide constructive challenge when needed.
- A confident and clear communicator.
- Highly organises with strong attention to detail.
- Skilled at managing multiple priorities and improving processes.
- Growth mindset with a proactive, can-do attitude.
- Energetic, motivational and positive role model.
- Committed to achieving and exceeding programme targets.
Terms of Appointment
- This will be a fulltime, permanent contract, commencing in July 2025.
- The salary will be £38,880 per annum.
- Generous paid leave allowance of 28 days plus additional days awarded with service.
- SOHK offers flexible working schedules to staff where possible.
- You are required to attend our annual 3 day staff conference in August.
- Disclosure and Barring Service check will be required for successful candidates and the job is dependent on suitable references.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Vacancy
Islamic Relief Worldwide (IRW) is a faith-based humanitarian relief and development organisation working to save and transform the lives of some of the world’s most vulnerable people. Established in 1984, with an active presence in over 45 countries, we strive to make the world a better and fairer place for those affected by poverty, conflict and natural disasters.
IRW’s Office of the General Counsel Division is recruiting for the position of ‘Complaints & Compliance Administrator’ to join its dynamic team based in Birmingham, UK. The organisation is currently operating a hybrid working model.
Job purpose:
To assist with the day-to-day processing, reporting, oversight and management of a diverse range of incoming complaints and whistleblowing disclosures and appropriate escalation of complaints requiring escalation to relevant Area Leads.
The post will play an active role in providing support to the IRW Complaints Team ensuring compliance with associated policies and processes. The role will involve the preparation of key documents and acting as a liaison with relevant internal and external stakeholders to compile and organise key information to support the work of the IRW Complaints Team.
To provide support and assistance to the Policy and Compliance Manager in the effective and efficient management and administration of the Policy and Compliance function and wider needs of the Division. To assist with ongoing reviews of internal or external policies and processes, production of resources, reports and associated materials and additional support as directed.
The successful candidate must have:
- A degree in a relevant qualification and/or significant experience suited to the wide remit of the role.
- Strong and seasoned analytical and problem-solving skills, with the ability to think creatively and laterally, to overcome challenges.
- Strong organisation skills and attention to detail to ensure delivery of high-quality work.
- Ability to prioritise and work efficiently under pressure and subject to changing priorities, meeting deadlines, and using judgment and initiative in problem resolution.
- Excellent communication (verbal and written) and interpersonal skills. Excellent written and spoken English in particular.
- Excellent levels of computer literacy including Microsoft Office applications.
- Knowledge of compliance related subjects.
- Willingness to attend training where relevant.
- Independent and excellent time management skills
- Innovative thinker, able to develop and translate strategy into tactical action plans and deliverables.
- Experience of complaints resolution or customer facing role.
- Proven record of excellent people and interpersonal skills with strong communication skills at individual and group level. This includes ability to adapt to and engage within a multicultural and diverse environment.
- Previous experience of working within humanitarian and development (third) sector is an advantage.
- Proven ability and experience in analysing, interpreting and reporting on data which enables sound conclusion and recommendations to be drawn.
- Demonstrates the flexibility and energy that is required for self-management and prioritising workload.
- Ability to build constructive working relationships and ability to respond appropriately in fast changing and challenging situations.
- Willingness to travel within UK and internationally.
For more information, please click on the Documents tab above to view the full Job Description.
If you are talented, reliable, service-minded, resilient and a highly motivated professional looking for a meaningful career, with a strong commitment to IRW’s mission and values of sincerity, excellence, compassion, social justice and custodianship, please apply by completing our online application form.
For more information on the excellent company benefits we offer our employees, please visit our website.
PLEASE NOTE: Interviews are expected to take place on or around 18 June 2025.
Pre-employment Checks:
Any employment with Islamic Relief will be subject to the following checks:
- Screening clearance
- Proof of eligibility to live and work within the UK
- Receipt of satisfactory references
Please note, for UK-based roles, we are only able to accept applications from candidates who are eligible to work in the UK. We are unable to progress applications which would require sponsorship.
Our values and commitment to safeguarding
IRW is committed to preventing any type of unwanted behaviour at work including sexual harassment, exploitation and abuse, lack of integrity and financial misconduct; and committed to promoting the welfare of children, young people, adults and beneficiaries with whom IRW engages. IRW expects all staff and volunteers to share this commitment through our code of conduct. We place a high priority on ensuring that only those who share and demonstrate our values are recruited to work for us.
The post holder will undertake the appropriate level of training and is responsible for ensuring that they understand and work within the safeguarding policies of the organisation.
All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include criminal records checks. IRW also participates in the Inter Agency Misconduct Disclosure Scheme.
In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment.
By submitting an application, the job applicant confirms their understanding of these recruitment procedures.
Islamic Relief is an equal opportunities employer
The client requests no contact from agencies or media sales.
St. Edmund and St. Joseph, Southampton City Centre Parish are seeking a Property Manager.
To oversee the parish property and buildings for the two sites St Edmunds and St Joseph’s Southampton which comprise of listed churches, halls, offices and residential properties.
Proactive property management, working with instruction of the Diocesan Estate team to comply with diocesan policies.
Be accountable and submit reports to the Diocesan Estate Team as required.
This is an exciting time to join our friendly, busy, and supportive team as we implement our 10-year Mission Plan, shaping the future of our Diocese and the communities we serve.
The Catholic Diocese of Portsmouth is a registered charity. Employees working in parishes are formally employed by the Diocese of Portsmouth and must comply with all diocesan policies and procedures, as well as those related to local arrangements specifically authorised by the Parish Priest.
Property Manager - Job Description
Main Duties
Repairs and Maintenance
- Manage the repair and maintenance of the parish site to ensure they are safe, clean, and welcoming.
- Undertake regular property and site inspections and manage actions.
- Responsible management of religious and listed buildings.
- Contractor management – Coordinate works to deliver value, meet quality and safety standards.
- Arrange periodic building inspections, liaise with estates on associated work.
- Submit reports to the Diocesan Estate Team as required.
Health & Safety
- Management of Statutory Inspection – arrange, manage and monitor.
- Use WorkNest H&S management system to manage compliance and risk issues.
- Work with H&S Competent Person and Estates Team, adhering to health and safety legislation.
Residential Lettings and Hall Hire
- Proactively manage income generating residential properties and parish halls.
- Work in partnership with managing agents so that rental properties are safe and achieve competitive rent.
- Periodically meet with managing agents to ensure that the best service is being provided.
- Maintain good relationships with tenants who use our halls and office space.
- Manage parish hall hire queries and coordinate the compliant use of facilities.
Governance and Compliance
- Ensure parish compliance with all diocesan policies.
- Maintain a parish asset register, inventory and annually review insurance cover. .
- Assist the Parish Priest in preparing reports and documentation for diocesan audits and reviews.
- Implement and oversee GDPR policies related to parish data collection and usage.
Volunteer Coordination
- Support and guide parish volunteers involved in facilities, or health and safety activities.
- Organise and oversee rotas for volunteers assisting with maintenance tasks.
Professionalism and Values
- Uphold and promote the ethos and values of the Catholic Church.
- Work collaboratively with the Parish Team to ensure the Parish Priest is effectively supported.
Key Internal and External Relationships
- Parish Priest, clergy and Pastoral Area colleagues
- Diocesan Teams - Finance, HR, Estates, Safeguarding, Communications, and Governance
- External suppliers and contractors
Property Manager – Person Specification
Competence, Expertise and Knowledge:
Essential
- Strong organisational and problem-solving skills, with the ability to manage multiple priorities.
- Solid experience of property management
- High level of proficiency in IT, including Microsoft Office and financial software.
- Knowledge of property management, including maintenance and health and safety compliance.
- Excellent communication and interpersonal skills, with the ability to engage with people at all levels.
- Valid driving licence and access to a vehicle.
Desirable
- Professional property or Health & Safety qualification
- Knowledge of the values and teachings of the Catholic Church.
- Experience working in a parish, charity, or non-profit organisation.
- Knowledge of safeguarding and data protection practices.
Salary, Benefits & Location
Salary: £30,000 - £32,000 Depending on experience and skills
Hours: Full Time, 37.5 hours per week
Contract: Fixed-Term 1 Year
Location: Based at St. Edmund Church Parish Office, The Avenue, Southampton, SO17 1XJ
Benefits:
25 days holiday plus bank holidays
Life Assurance and Employee Wellbeing
Contributory pension scheme with Scottish Widows
How to Apply
Please send a comprehensive and up to date Curriculum Vitae along with a covering letter setting out your suitability for the role and motivation in applying.
The Diocese of Portsmouth is an equal opportunity employer and welcomes applications from all who support the ethos and values of the Catholic Church.
We encourage an early application as we may close this advertisement at our discretion before the date stated, if a high number of applicants apply.
The closing date for applications is Saturday 17th May 2025, at 6pm.
Interview Information
You will be notified shortly after the closing date, should we wish to progress your application and invite you to an interview.
Appointment
Any offer of employment to work at the Catholic Diocese of Portsmouth is conditional upon receipt of two satisfactory employment references, provision of relevant certification of qualifications held, and completion of pre-employment checks.
You must have a valid UK Right to Work, as the Catholic Diocese of Portsmouth does not offer UK Visa Sponsorship.
Bringing people closer to Jesus Christ through His Church




The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
ABOUT US
MaidEnergy is a renewable energy Society, which supports the growth of renewable energy infrastructure projects for the benefit of the local community. Thanks to National Lottery players, we are expanding.
MaidEnergy supports the growth of locally generated and locally owned renewable energy in Maidenhead, Windsor, Egham, Staines and the surrounding area. We are a community business, democratically run, with an asset lock to preserve the solar panels or other energy generation infrastructure for the benefit of the community.
We launched our first renewable electricity generating community Solar Photovoltaic (PV) share offer in 2015. Since then people have demonstrated their faith in us by investing £970,000. Their investment has funded eight Solar PV installations totalling 640kW and a 60kW Ground Source Heat Pump. These installations have brought low carbon, lower priced renewable energy to public organisations and seen 260 local and national investors join a movement of ethical and financially rewarding community ownership.
MaidEnergy works by:
· Finding community buildings that are interested in cutting carbon emissions
· Raising community finance from people in the local area and throughout the UK, through the issuing and managing of community share schemes, to fund installations
· Providing all relevant legal documents and arranging grid export capability
· Managing the installation and all ongoing maintenance
· Working with sites to maximize financial, environmental, and community benefit
MaidEnergy has achieved all this with volunteer Directors, supported by committed volunteers and specialist contractors as required. MaidEnergy is part of Community Energy People and is now looking to employ a second co-ordinator to increase our capacity and improve the consistency of our response.
Job Title: MaidEnergy Project Co-ordinator
Terms: Probationary 6 month period. £14,000 for 15hrs per week (£35,000 FTE pro rata). Working hours can be flexible to fit around an existing role or circumstances.
Role: This is primarily a remote working role but with the support of MaidEnergy’s experienced team and monthly in-person meetings (usually in Maidenhead).
Post-holder priorities are to assist the MaidEnergy team with the following tasks:
· Support to the Board of Directors
· Monitoring performance of MaidEnergy’s existing estate, liaising with sites, and scheduling routine maintenance and identified repairs.
· Manage stakeholder communications – to members, public, customers, investors, volunteers
· Co-ordinate engagement with volunteers
· Training/ skills development
· People management/ supervision [of second post] and volunteers
Post-holder responsibilities
· Provide regular reports to the MaidEnergy Board on project progress
· Deliver activities efficiently and effectively
· Support the smooth running of projects and positive relationships with clients and stakeholders
Skills and experience
Essential
· Excellent organisation skills and attention to detail
· Extensive experience managing projects, including budget management, project planning, monitoring and reporting
· Ability to engage, inspire and lead people and teams
· Passionate about sustainability
Desirable
· A degree in a relevant discipline or considerable previous experience
· Experience of project development
· Proficient use of MS Office software
We actively encourage people of all backgrounds, ages, races, religions, belief systems, sexual orientations and gender identities to apply for this role. We particularly welcome applications from under-represented groups. We are working towards being a Disability Confident employer and are open to discussing how best to make that work with our successful candidate. We are committed to offering an interview to all disabled applicants who meet the minimum criteria for the role. Please let us know if you have a disability (as defined under the Equality Act, 2010) that you would like to declare. Please also let us know if there are any reasonable adjustments that we can make to ensure that the application process is as accessible to you as possible.
We have asked for a CV and covering letter but you are welcome to submit this in alternative formats.
We will invite candidates for interview via MS Teams in mid-May. If there are dates when you will not be available please indicate this in your application.
MaidEnergy aims to make the future renewable, providing clean energy, locally owned.

The client requests no contact from agencies or media sales.
Position: Senior Designer (Digital and Content)
Hours: Full time (35 hours a week)
Contract: Fixed- term maternity cover until 31 July 2026
Location: Office-based in London with flexibility to work remotely
Salary: Starting from £35,825 per annum plus excellent benefits
Salary Band and Job Family: Band 2*, Profession/Technical
*you’ll start at our entry point salary of £35,825 per annum, increasing to £38,065 after 6 months service and satisfactory performance and to £40,304 after a further 6 months
About us
We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.
Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.
Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.
Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.
About this job
We’ve got a great opportunity for a Senior Designer to join our talented and creative Digital and Content Team.
Working closely with the Creative Content Lead and Brand team, your role will be key to elevating our visual presence and impact across digital and print.
You’ll be a team-player and a seasoned pro at responding to briefs of all shapes and sizes, from producing visual and creative content for our social media channels and digital platforms, to designing print assets for events.
Your role will be to champion user-centred design and high creative standards, working with teams and the MS community to produce and create content that is impactful and accessible.
You will be adept at managing your own workloads and production timelines, as well as possessing strong organisational skills.
Closing date for applications: 9:00 am on Friday 16 May 2025
Interested?
PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.
Equal Opportunities
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.
We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application.
Disability Confident Employer
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.
You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.
If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.
More about our employee benefits:
We have a wide range of employee benefits including (but not limited to):
Encouraging work life balance
- 38 days paid annual leave (including bank holidays), pro-rata for part-time
- More annual leave entitlement, based on length of employment
- Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us)
- Flexible working options
Caring for you and your family
- Generous sick pay entitlement
- More sick pay entitlement, based on length of employment
- Opportunity to buy and sell annual leave in each calendar year
- Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis
- Enhanced leave for new parents
- Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
- Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
- 10 days paid disability leave a year, pro-rata for part-time
- 10 days paid carers’ leave a year, pro-rata for part-time
- Cycle to work scheme
- Death in service scheme
- New family-friendly benefits, including paid leave:
- In the event of miscarriage or still birth
- To support fertility treatments
- For antenatal appointments for both parents
Thinking about your finances
- Enhanced salary sacrifice pension scheme
- Discounted season ticket loan and interest-free emergency loans
- Give as you earn to support other charities of your choice before tax
- New employee portal including lifestyle savings vouchers and personal wellbeing
Enriching your life at work
- Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
- Yearly internal apprenticeship opportunities
- New, modern offices that embrace working together both in-person and remotely
- Various opportunities to influence how we internally operate (including surveys, and focus and committee groups)
- Active and supportive internal employee networking groups for collaboration and peer support
- 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community)
- 2 days paid leave a year for volunteering with other charities during normal
Safeguarding
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.
This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.
We recognise our particular responsibility to make sure vulnerable adults and children are protected.
We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.
Your right to work in the UK
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.
You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.
No agencies please.
To fund world-leading research, share the latest information and campaign for everyone's rights. Together we are a community. Together we can stop MS
Are you looking to elevate healthcare standards?
Role: Compliance Officer
Organisation Type: Established Professional Body
Salary: £35,000 - £41,000
Working Arrangements: Hybrid (mostly home working)
Location: London
Employment Type: Permanent
Working Hours: Full-time
About the role:
As the Compliance Officer, you will be an integral part of the membership services team, providing invaluable advice and support on regulatory and compliance matters. This role is perfect for someone who thrives on navigating complex compliance regulations and is passionate about making a tangible difference in sectors.
Main responsibilities of the role include:
- Delivering day-to-day compliance advice to members in an accessible and practical manner.
- Monitoring changes in regulations, business standards, and sector guidance.
- Collaborating with membership and policy teams to ensure a cohesive approach to support.
- Drafting and maintaining up-to-date resources and guidance documents.
- Identifying recurring compliance issues and escalating them for further review.
- Developing and delivering briefings or training to enhance understanding of obligations.
- Supporting the wider team in responding to consultations and government proposals.
- Attending sector and regulatory meetings to stay informed and represent member interests.
To be considered for the role you will have the following skills, knowledge, and experience:
- Demonstrable experience in compliance, regulation, or governance
- Excellent written and verbal communication skills, ability to simplify complex information.
- Confidence in providing advice to a diverse range of stakeholders.
- High attention to detail and strong organisational skills.
- Ability to analyse regulatory documents and draft practical, member-facing materials.
- Experience working with or in a membership organisation, professional body, or regulated setting.
- Proficiency in Microsoft Office and compliance-related software.
If this sounds like the role for you, then we would love to hear back. We are reviewing CVs as and when we are receiving them so, if you are keen to apply, then please do so today!
TPP are always keen to speak with candidates looking to work in the sector so if this role isn’t quite right for you, please do check out our website www.tpp.co.uk and pop your CV over to us!
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
Position: Senior Philanthropy Officer
Type: Full-time (35 hours a week), permanent
Location: Office-based in London with flexibility to work remotely
Salary: £33,044* per annum plus excellent benefits
Salary Band and Job Family: Band 2, Charity
*You will start at our entry point salary of £33,044 per annum, increasing to £35,109 after 6 months service and satisfactory performance and to £37,174 after a further 6 months.
About us
We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.
Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.
Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.
Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.
About this job
The Philanthropy team is part of the Philanthropy and Partnerships department, whose primary goal is to engage high value supporters and fundraise for the Stop MS Appeal.
As Philanthropy Officer, you will work closely with the Philanthropy manager, raising income for the MS Society from philanthropy fundraising activities as per the agreed objectives and targets.
You will identify, engage and steward philanthropy prospects through events and other appropriate fundraising activities, generating income to achieve ambitious targets and delivering a first class supporter experience.
You will ensure the provision of excellent individual care to ensure long term commitment, contributing to the overall implementation of our Philanthropy team’s objectives.
Closing date for applications: 9:00 am Friday 23rd May 2025
Interested?
PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.
Equal Opportunities
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.
We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application.
Disability Confident Employer
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.
You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.
If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.
More about our employee benefits:
We have a wide range of employee benefits including (but not limited to):
Encouraging work life balance
- 38 days paid annual leave (including bank holidays), pro-rata for part-time
- More annual leave entitlement, based on length of employment
- Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us)
- Flexible working options
Caring for you and your family
- Generous sick pay entitlement
- More sick pay entitlement, based on length of employment
- Opportunity to buy and sell annual leave in each calendar year
- Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis
- Enhanced leave for new parents
- Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
- Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
- 10 days paid disability leave a year, pro-rata for part-time
- 10 days paid carers’ leave a year, pro-rata for part-time
- Cycle to work scheme
- Death in service scheme
- New family-friendly benefits, including paid leave:
- In the event of miscarriage or still birth
- To support fertility treatments
- For antenatal appointments for both parents
Thinking about your finances
- Enhanced salary sacrifice pension scheme
- Discounted season ticket loan and interest-free emergency loans
- Give as you earn to support other charities of your choice before tax
- New employee portal including lifestyle savings vouchers and personal wellbeing
Enriching your life at work
- Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
- Yearly internal apprenticeship opportunities
- New, modern offices that embrace working together both in-person and remotely
- Various opportunities to influence how we internally operate (including surveys, and focus and committee groups)
- Active and supportive internal employee networking groups for collaboration and peer support
- 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community)
- 2 days paid leave a year for volunteering with other charities during normal
Safeguarding
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.
This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.
We recognise our particular responsibility to make sure vulnerable adults and children are protected.
We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.
Your right to work in the UK
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.
You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.
No agencies please.
To fund world-leading research, share the latest information and campaign for everyone's rights. Together we are a community. Together we can stop MS
This role will predominantly be working from our Day Centre but will also include work with night shelter clients.
Within the Day Centre you will be required to provide advice and advocacy and casework to people who are homeless and at risk of homelessness and maintain a caseload of clients working within a fast paced and dynamic small team. You will support the smooth running of the day centre provision and have a commitment to supporting vulnerable clients in a person-centred way.
To be successful in this role will require a keen interest in homelessness and the devastating impact this can have on people. This role is suited to someone with a problem solving, positive attitude, who is passionate about supporting marginalised people.
The client requests no contact from agencies or media sales.