Monitoring officer jobs

Help shape the financial heartbeat of a growing feminist charity.

Rape Crisis South London (RCSL) is seeking a Finance Manager to join us at an exciting time of change and growth.

With a new CEO and SLT, together with an ambitious  and inspiring new vision, Rape RCSL is undergoing significant transformation in the run up to a new organisational strategy. This is a fantastic opportunity to play a pivotal role in ensuring the smooth financial running of a vital and expanding service across twelve South London boroughs.

About Us

RCSL is a leading specialist charity providing trauma-informed services.  We offer counselling, group therapy, advocacy, and prevention education, as well as professional training.
 Our work is grounded in feminist principles, empowerment, and equality — and we’re proud to be part of a national movement working to end sexual violence and abuse.

About the Role

As Finance Manager, you’ll oversee the day-to-day finance functions of the organisation, ensuring accuracy, efficiency, and compliance across all financial activities.

You’ll be responsible for preparing and posting journals, reconciling accounts, producing draft management accounts, and managing monthly processes. You’ll also collaborate closely with the Director of Finance and Resources to strengthen financial systems and prepare for future growth — including line management of a new Finance Officer from April 2026.

This role is integral to the effective running of our organisation and offers the opportunity to develop leadership experience within a small but high-performing finance team.
 

Key Responsibilities

• Manage all day-to-day finance functions and month-end processes.
• Prepare and post journals, reconciliations, and monthly draft management accounts.
• Maintain accurate records and ensure timely settlement of outstanding accounts.
• Monitor debtors and proactively resolve queries and discrepancies.
• Support budgeting, forecasting, and year-end audit procedures.
• Ensure compliance with charity financial regulations and internal controls.
• Support the continuous improvement of financial systems and processes.
• Work collaboratively across all teams to ensure financial awareness and accountability.

About You

You’ll bring:

• AAT qualification (or equivalent), or qualified by experience.
• At least two years’ hands-on experience managing day-to-day finance functions within the charity, voluntary or not for profit sector.
• Experience producing draft management accounts, reconciliations, forecasts and budgets.
• Proficiency in Xero and Microsoft Office 365 (especially Excel).
• Excellent attention to detail, accuracy, and time management.
• A proactive and organised approach.
• Experience of managing people and building collaborative relationships with stakeholders internally and externally. 
• Understanding of restricted funds and charity finance principles.
• Commitment to feminist values, equity, diversity, and inclusion with experience of putting these into practice. 

What We Offer

• £45,500 per annum (0.8 FTE)
• 27 days’ annual leave + 8 bank holidays (pro rata)
• 3 extra gifted days between 27–31 December
• NEST pension (3% employer / 5% employee)
• Life assurance, healthcare plan, Employee Assistance Programme, and cycle-to-work scheme
• Supportive, feminist workplace culture with flexible hybrid working

How to Apply

Please send your CV and a cover letter explaining how you meet the person specification

The position is offered on a flexible basis.  The post is open to female applicants only as the role is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010. 

We are an equal opportunities employer, and we are particularly keen to receive applications from women underrepresented in leadership roles in the violence against women and girls movement.

No agencies please.  Unsolicited emails from agencies will not be responded to

Location: Remote, North of England with some requirement to travel (UK) and to spend time in London 

The Organisation

The CSJ Foundation was born out of the Centre for Social Justice (CSJ) an independent think tank, established in 2004 that studies the root causes of Britain’s social problems and seeks to address these through innovative policy recommendations to government. The CSJ has changed the landscape of our political conversation by putting social justice at the heart of British politics. This has led to some of the biggest welfare reforms in a generation. The CSJ Foundation is committed to ensuring the voices of grassroots charities are elevated to national decision makers. Our aim is to bring much-needed frontline experience into national policymaking. Utilising local networks and a philanthropic platform to guide investment, the CSJ Foundation will ensure that charities who are fighting the root causes of poverty receive the right support – both in policymaking and funding. The CSJ Foundation was established to magnify and amplify the crucial role played by grassroots charities and social enterprises around the country. These organisations are on the frontline in the fight against poverty and do incredible work, day-in-day-out. Despite this fantastic work, these organisations remain largely unseen and underfunded. The CSJ Foundation seeks to change that.

The Role 

The CSJ Foundation is looking for a Regional Portfolio Manager (North) to join its Portfolio team to help grow and professionalise it’s offering to charities and donors alike. The CSJF has big ambitions for its work with small charities over the next 3 years, central to this work is our Portfolio team. Based in the north of England (ideally north of Sheffield), the post-holder will be responsible for delivering first-rate charity due diligence on some of the best small charities in the UK. In this role you will use tech solutions to drive insights and understanding about CSJF’s work with charities, in addition, the post-holder will gather intel from frontline charities to create insights to inform the CSJ’s policy work. The post-holder will also seek to generate interesting media stories. The post holder will help to generate new income for the CSJF through multiple streams. The post-holder will work towards pre-agreed targets to grow the CSJF’s work, fully supported by the Managing Director and other colleagues. The Regional Portfolio Manager will hold responsibility for building and maintaining relationships with multiple charities based in the North of England, engaging in conversations with local organisations and individuals, to ensure that the CSJF’s work is driven forward effectively. 

The Person 

• Possessing the skills and aptitude to develop new policies and practices for delivering charity/portfolio services
• Interest in developing relationships with charity leaders, understanding their work and impact
• Proficiency for using and interpreting data, creating meaningful insights from gathered data about charities, philanthropy and the voluntary sector
• Understanding of systems and technology that can be used to interpret, analyse and present data
• Some proficiency with presenting information effectively using tools like Canva
• The ability to engage with stakeholders including business leaders, researchers, HNWs, and CEOs
• The ability to work independently and plan programmes of work and manage agreed timelines
• Ability to analyse, understand and synthesise complex information, and to present this in a concise and engaging way
• Ability to communicate well with colleagues and explain complex information simply
• A strong appreciation of the need for accuracy, quality control and process control
• An understanding of the economic and political environment of the day
• Ability to build relationships, utilising a high degree of social intelligence
• An interest in managing processes, driving business change, and developing the use of new technologies in business practice
• Strong understanding of UK charities, the issues faced by the sector, and the policy landscape that affects the voluntary sector.
• A commitment to the CSJF & CSJ’s vision, mission and values
• An interest in current affairs, politics and the social justice agenda
• Meticulous attention to detail and calm under pressure
• A collaborative team player with initiative and a positive “can do” attitude
• Highly organised, discrete, and with a high degree of personal integrity

Main Responsibilities 

Responsibilities for this post include:

• Be a leading member of the CSJF’s portfolio team helping to professionalise and enhance our charity due diligence work
• Helping generate insights from charities to contribute to recommendations in CSJ policy reports
• Work with colleagues to develop a first-class data-input and reporting platform (or database) of charities to monitor their impact and activities
• Use this data to generate insights and presentations to showcase our work
• Interpret data to create insights about charities, philanthropy and the voluntary sector
• Use tech solutions to enhance our data analysis and presentation ability
• Use of presentational tools like Canva (and others) to create information packs for internal and external stakeholders
• Work alongside the Comms team to deliver mainstream media stories generated from frontline insights from the Northern charities
• Responsibility to generate new income for the CSJ Foundation
• Become the internal expert and ‘go-to’ person for 2-3 policy areas connected to CSJ’s research
• Streamline and maintain network of charity contacts across all pathways and then connect the best charities to the CSJ policy team
• Grow and maintain network of regional funders and supporters
• Steward relationship with CSJF Founders Club
• Host visits, events and forums to glean insights from frontline charities based in the North of England
• Support the CSJ Awards application process and judging
• Use the Awards process to onboard new charities
• Manage annual review of Portfolio charities for on/off boarding

About us

The Lucy Faithfull Foundation (LFF) is a UK-wide charity that exists to prevent child sexual abuse and exploitation. We’re here for everyone who needs us. We protect children by working with people who pose a risk and diverting them from causing harm. We support individuals and families who have been affected by abuse. And we help professionals who work with families to create safer environments for children through delivering risk assessments, interventions, training and consultancy. We run the confidential Stop It Now helpline and Shore, a website and chat service for teenagers.

About the role and you

We are recruiting for a skilled and experienced manager to join the Helpline team. You will support the Head of Stop It Now, working alongside our Helpline Managers and Child Sexual Abuse Prevention Manager in the day to day running of the helpline and provide support and advice to Helpline Advisors. You will have direct client contact via telephone, a secure message service and online chat. You will also support with the training of staff and promotion of the work of the helpline.

This is a highly rewarding role within a friendly, supportive and hardworking team which is committed to keeping children safe from harm.

You will have experience in working directly with one or more of our key target groups: - for example adults and/or children and young people who have sexually harmful behaviours, or child victims of sexual abuse, or family members of these individuals.  Our ideal candidate will be an energetic professional, who is proactive and outcome focused with exceptional communication and relationship skills. You will be able to evidence a successful track record of working with individuals and families impacted by child sexual abuse. You will be able to demonstrate confidence in translating the charity’s mission into direct child protection practice and equipping other professionals in tackling child sexual abuse.

Key attributes we are seeking include:

• A confident manager with good staff supervision and support skills, and an enthusiasm for supporting colleagues to work within organisational guidelines as well as to develop new skills
• An ability to provide confidential advice to callers through the Stop It Now helpline, including abusers/potential abusers; friends and family of abusers/potential abusers; parents worried about the sexual interests and behaviour of their children
• A team player working with colleagues to prevent child sexual abuse
• Confidence and good ability in the use of modern technologies for effective discharge of many day to day tasks
• Maintaining effective records in line with charity policy and practice
• A flexible approach with an ability to network with internal and external colleagues to ensure deadlines are met and quality work is delivered
• Skills in delivering training to groups of professionals

For a more detailed job description, please request a job pack.

What you’ll get from us

We offer the following benefits:

• Hybrid working (with a minimum of 2 days in the office per week; we ask for 3 days in the office per week for the first month)
• NEST pension
• 33 days’ annual leave rising to 38 days (inclusive of statutory bank holidays following qualifying period)
• Up to 5 days’ learning and development per year
• Flu jabs & eye tests
• Season ticket loans
• Charity discounts
• Employee assistance programme
• Option of private healthcare with Benenden

How to apply

We really welcome informal conversations with prospective candidates about the role and the charity in advance of the deadline.

To apply, please download the job pack and return your completed documents by Tuesday 25th November. In person interviews are scheduled to take place on Wednesday 10th December for shortlisted candidates.

If you have not been contacted within 2 weeks of the closing date you have been unsuccessful with your application. Please note the successful candidate will be required to undergo a DBS check for this position.

#helpline #manager #helplinemanager #telephone #chat #support #advice

Job Description

International Medical Corps UK is a global humanitarian organisation saving and rebuilding lives through healthcare, training and community development. International Medical Corps UK works alongside International Medical Corps and International Medical Corps Croatia, currently responding to humanitarian emergencies and communities afflicted by conflict, poverty and natural disaster in about 30 countries.

JOB SUMMARY: Ensure that assigned countries received effective day-to-day HQ support. Advocating for the needs of the assigned Countries needs within the organization and ensure that programme Officers effectively coordinate communications between all departments, including compliance, programming, logistics, legal, security, human resource and communication. Supervise, mentor and coach assigned Program Officers and Assistants. Develops and monitor staff performance targets with clear objectives and timelines

MAIN TASKS AND RESPONSIBILITIES

• Supervises, mentor and coach assigned Program Officers and Assistants
• Develops and monitor staff performance targets with clear objectives and timelines
• Deployment to the field to support in program or mission startup, staff coverage, and close out.
• Supervise the coordination of country strategy development
• Ensures the field programs team fulfill contractual obligations and commitments to beneficiaries and stakeholders for assigned countries
• Ensures that donors and internal reporting is submitted on time and in fulfilment of contractual obligations for the countries covered
• Ensures that established processes and procedures are followed by the Program Officers and flags issues as necessary to the Senior Manager
• External representation as required with donors
• Guide assigned programme team toward best work standards and schedules; ensure effective implementation in the region; facilitate appropriate development and training for regional employees; ensure timely review of employee work quality and initiate transparent steps to correct inadequate performance; approve employees' work schedules and time reports;
• Assist in the selection and assignment of best qualified regional personnel; plan for transition and succession; handle employee relations matters in association with Human Resources standards and in accordance with International Medical Corps Human Resources policies, guidelines and procedures;
• Ensure that the staff is adhering to the policies and procedures set forth in official guidelines

Perform other duties and responsibilities as assigned. Please note that the duties and responsibilities listed above are representative of the nature and level of work assigned and are not necessarily all inclusive. This job description is subject to review to ensure that it reflects the strategic direction requirements of International Medical Corps UK.
 

Job Requirements

MINIMUM QUALIFICATIONS

• Typically, a Bachelor's degree in related field + Project management certification + Significant relevant experience..
• Significant relevant experience managing, building, leading and developing a team of staff and field- based work experience in the sector.
• Experience implementing as a Senior Program Officer or in managerial role
• Experience in leading development of large-scale or strategic proposals, including the development of project budgets greater than $5 million
• Experience in implementing projects funded by US, UK, EU, Canadian, Australian, UN and other donor governments
• Experience of project and financial management in a multi-partner or multi-agency consortia
• Demonstrated experience of developing and managing relationships with donors
• Knowledge of Project cycle management
• Experience with Logical Framework project planning and design
• Proposal development skills
• Knowledge of major donors rules and regulations
• Experience in representing externally project information
• Financial and other data systems to produce budgets, analyze data and track trends
• Strong analytical skills to determine overall grant performance
• Ability to coach, mentor and effectively manage a team
• Good interpersonal and communication skills including influencing, negotiation and coaching
• Results driven and ability to meet deadlines
• Staff management skills and diplomacy
• Highly developed cultural awareness and ability to work well in an international environment with people from diverse backgrounds and cultures
• Extensive travel maybe required
• Fluent in written and spoken English​

Whitmore Vale Housing Association is a trusted provider of high-quality supported housing and care services for adults with learning disabilities and/or autism. With multiple services across Surrey, we are committed to empowering the individuals we support to live fulfilling and independent lives within their communities.

We are now seeking a dedicated and experienced Management Accountant to join our finance team. This role will play a key part in the financial management of the organisation, ensuring that resources are used effectively to support our mission, while leading and developing a small team.

Job Purpose

As Management Accountant, you will be responsible for preparing accurate and timely management accounts, budgets, and financial forecasts for the Association. You will oversee the work of the Finance Officers, ensuring the efficient running of day-to-day financial operations and adherence to relevant policies and procedures. Your financial insight will support the delivery of high-quality care across our homes and enable strategic decision-making at senior levels.

Key Responsibilities

Financial Reporting & Analysis

• Prepare monthly management accounts, including detailed variance analysis and commentary.
• Prepare monthly cashflow forecasts.
• Support the preparation of annual budgets and periodic reforecasts in collaboration with care home managers and the Director of Finance and Fundraising.
• Provide financial reports and analysis to support operational and strategic planning across the care home network.
• Assist with year-end processes and preparation for external audit.

Leadership & Team Oversight

• Supervise and support Finance Officers responsible for income processing, supplier payments, bank reconciliations, and financial records.
• Review and authorise monthly payroll and supplier payments using Bankline
• Monitor debtors and direct credit control priorities
• Conduct regular supervision and performance reviews to ensure high standards and ongoing development.
• Ensure timely and accurate processing of financial transactions in line with internal controls.

Regulatory Compliance & Controls

• Ensure compliance with financial policies and statutory obligations.
• Maintain robust financial controls, supporting the integrity and accuracy of accounting systems.
• Assist in the implementation of process improvements to enhance efficiency and accountability.

Stakeholder Support & Business Partnering

• Work closely with Registered Managers and operational staff to ensure budgetary control and understanding.
• Provide accessible and relevant financial insights to non-finance colleagues.
• Support Operational Managers with ad hoc costings including client’s holidays and support contracts.
• Support the finance team in producing returns for regulators and funders, where appropriate.

Person Specification

Essential

• Part-qualified or fully qualified accountant (ACCA, CIMA, ACA, or equivalent).
• Experience producing management accounts and financial analysis.
• Experience managing or supervising finance staff.
• Strong understanding of accounting principles, budgeting, and forecasting.
• Proficiency in Microsoft Excel and accounting software (e.g., Sage 50 or similar).
• Excellent interpersonal and communication skills.
• Ability to explain financial information clearly to non-finance professionals.

Desirable

• Experience in the Local Authority, social care, or not-for-profit sector.
• Knowledge of social housing finance, care funding mechanisms, or supported living models.

What We Offer

• A supportive and inclusive working environment.
• Flexible Working Pattern
• Competitive salary and pension contribution.
• 25 days holiday Plus Bank Holidays (Pro-Rata)
• Opportunities for professional development and training.
• The chance to make a real difference in the lives of vulnerable adults.

Location: Harlow, Essex. Easily commutable from London Liverpool Street/Tottenham Hale Station. We offer a free minibus service from Harlow Town Train Station and free parking onsite.

Hours: Full-time position, Blended working arrangement could be considered, with two days a week working from home. 

Reports to: Transport Solutions Manager. 

About the role:

At the Motability Foundation, we fund, support, research and innovate so that all disabled people can make the journeys they choose.  

We’re building a Transport Solutions Team that can work flexibly across all the tools in our delivery kit – from grants and innovation pilots to research, partnerships, and commercial interventions. This includes a growing portfolio of projects tackling key challenges like inclusive EV charging, complex community transport funding opportunities, and large-scale research such as the National Centre for Accessible Transport.  

We are now recruiting several Grant Managers to join this team and help us deliver our vision. This role works within a dedicated team to assess grant applications from charities and organisations applying to the Motability Foundation for grant-funding to support their work in the disability transport sector. 

This is an opportunity to join a collaborative, purpose-led team driving change in the transport system for disabled people and to work on some of the most interesting and impactful projects in the sector. 

What you will be doing:

• Manage grant delivery, including assessment, due diligence, contracting, monitoring, and closure, across our funding rounds.  
• Engage with all levels of applicant and grantee organisations to understand their work, assess their proposals, and provide support and challenge to strengthen delivery and outcomes. 
• Undertake financial, reputational, governance, and operational due diligence in line with our policies and risk appetite. 
• Produce high quality assessments of applications for review by our grant panels, including award recommendations.
• Work with applicant organisations to develop and agree contractual grant agreements. 
• Manage and monitor multi-year grant awards to ensure objectives and KPIs are achieved within agreed timescales and budgets.
• Ensuring all of our data records are kept up-to-date including reconciling payment schedules to grant records. 
• Work closely with colleagues across the TST to provide insight from delivery into programme development, and to learn from others’ work across research, innovation and partnerships. 
• Staying abreast of key issues facing the disability and transport sectors, to understand how these shape and influence applications to Motability’s grant programmes. 
• Support delivery of non-traditional funding mechanisms such as challenge prizes, research calls, or commercial commissioning approaches, contributing to assessment and management. 

Your experience:

• Experienced in assessing, managing, monitoring and evaluating grant applications or similar roles related to charitable grant making. 
• Understanding of not-for-profit structures, including charities, social enterprises and other not-for-profit organisations. 
• Experience in writing a variety of styles including academic, reports, and impact.
• Demonstrable ability to prioritise when faced with a continuous flow of applications and variable work load.
• Experience of effectively engaging at all levels within applicant organisations leading discussions where necessary. 
• Good with numbers, and the ability to understand and interpret budgets and accounts.
• Able to engage with grant applicants and build an ongoing positive rapport. 
• Strong IT skills including experience working with the MS Office suite. 
• Experience within the disability sector and/or direct or indirect experience of the mobility challenges faced by disabled people would be advantageous, but not essential.

Marie Curie is the UK’s leading end-of-life charity. We are the largest non-NHS provider of end-of-life care in the UK, the only provider across all 4 nations, delivering community nursing and hospice care across the country, while providing information and support on all aspects of dying, death, and bereavement. Our leading research pushes the boundaries of what we know about good end-of-life, and our campaigns fight for a world where everyone gets to have the best possible quality of life while living with an illness, they’re likely to die from. 

At the heart of Marie Curie’s Marketing & Communications department, our PR & Media team works to amplify the charity’s voice across national and regional media platforms. We’re a supportive and ambitious team, collaborating with colleagues across Fundraising, Research, Caring Services and Policy, as well as with our network of media professionals and agencies.   

As PR and Media Officer, you will play a crucial role in raising the profile of Marie Curie through compelling storytelling, high-impact media campaigns, and strategic press engagement. Reporting to the National PR and Media Lead for Research and Policy and working closely with the wider team, your work will directly contribute to influencing public understanding of end of life care, and positioning Marie Curie as the UKs leading end of life charity.   

Your creativity, media know-how, and relationship-building skills will help us deliver standout coverage and meaningful public engagement that drives the charity’s long-term goals.

Main responsibilities:  

• Support the development and delivery of national PR campaigns that promote organisational objectives.  

• Help manage the charity’s national press office/newsroom, proactively and reactively responding to media opportunities.  

• Draft and distribute press releases, statements, briefings, and Q&As to position Marie Curie as a leading voice in end of life care.  

• Build and nurture relationships with journalists across print, online and broadcast media.  

• Work closely with internal teams to source stories and case studies that drive media impact and support strategic KPIs.  

• Identify and prepare media spokespeople and storytellers, ensuring authentic and powerful representation of lived experiences.  

• Monitor emerging issues and support on reputational risk and crisis communications.  

• Take part in the on-call rota, including occasional out-of-hours, weekend and bank holiday working.  

• Track and evaluate media coverage against agreed performance metrics.  

Key Criteria:  

• Previous experience in public relations (in-house or agency), particularly in a press office/newsroom setting or as a journalist. 

• A confident communicator and skilled writer, with strong attention to detail and sensitivity when handling personal stories.  

• Strong knowledge of the UK media landscape and current affairs, with a proven ability to secure impactful coverage.  

• Demonstrated ability to work efficiently, manage multiple priorities, and meet tight deadlines.  

• A nose for a good story and the initiative to pursue media opportunities as they arise.  

• Excellent interpersonal and stakeholder management skills.  

• A proactive self-starter, comfortable working independently and as part of a collaborative team.  

• Ability to work unsocial hours as part of the PR team out of hours rota. 

Please see the full job description . 

Application & Interview Process  

• As part of your online application, you will be asked for a CV and supplementary details. Please review both the advert and job description and outline your most relevant skills, experience and knowledge for the role.  

• Close date for applications: Nov 9, 2025  

Salary:  £28,000 per annum (+ £3,500 London Weighting Allowance if applicable + out-of-hours allowance) 

Contract: Fixed-term (6 months), full-time (35 hours per week)  

Based: Hybrid working. Home-based with 2 days per week in the Embassy Gardens office in London.  

Benefits you’ll LOVE: 

• Flexible working. We’re happy to discuss flexible working at the interview stage. 

• 25 days annual leave (exclusive of Bank Holidays) 

• Marie Curie Group Personal Pension Scheme (we will match your contribution up to 7.5%) 

• Loan schemes for bikes; computers and season tickets 

• Continuous professional development opportunities. 

• Industry-leading training programmes 

• Wellbeing and Employee Assistance Programmes 

• Enhanced bereavement, family friendly and sickness benefits 

• Access to Blue Light Card membership 

• Subsidised Eye Care 

Marie Curie is committed to its values, which underpin our work. We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one.

We are committed to a world where everyone can thrive and fulfil their potential. We are devoted to the social justice imperatives and organisational benefits of full diversity, inclusion and equity in the workplace, and are a Stonewall champion. We actively encourage and welcome applications from candidates of diverse cultures, perspectives and lived experiences.

We're happy to accommodate any requests for reasonable adjustments. Please email any requests to [email protected]

About the Role

This is an exciting opportunity to join the legal charity ATLEU (Anti Trafficking and Labour Exploitation Unit), in a vital operational leadership role.  This is a role for someone with extensive operational management experience, ideally within the charity, non-profit sector and in human rights work. You will be a strategic thinker with excellent organisational skills and able to manage multiple priorities effectively. You will bring your skills and experience to a dedicated team that punches well above its weight and is passionate about transforming individual lives and bringing about long term change. 

The Head of Operations will provide leadership in all operational matters, supporting the organisation's mission and long-term objectives, supporting ATLEU’s growth, resilience, and sustainability as well as building a flexible and supportive environment that enables the ATLEU team to do the challenging work that they do.

This role is line managed by and works closely with the Chief Executive. You will be a member of ATLEU’s Senior Management team and work closely with and supervise the work of the People & Inclusion Manager (recently started in post), the Operations & Projects Coordinator and the Billing Coordinator. The Operations team is a small team that works collaboratively to ensure all areas are covered at all times. As such, you will be willing to chip in and take on tasks of other team members if urgent matters arise or when providing holiday cover. 

We are looking for a positive, detail-oriented, creative thinker and problem solver who will build on our reputation for innovation and excellence. You will have a track record of achievement in this field and have excellent interpersonal and communication skills with strong financial and business acumen. You will have experience of and confidence in overseeing a wide remit of cross cutting functions including finance, human resources, office management, information technology and governance and compliance. This role will suit someone who enjoys working with people, is comfortable with autonomy and who thrives in a role where no two days are the same.

About ATLEU

Our vision is a just world where no one is enslaved or exploited. 

Our mission is to secure safety, rights and justice for survivors of human trafficking by using and challenging the law.

Our strategic priorities are: 

1. To provide a model of high quality holistic legal support to survivors of human trafficking and exploitation
2. To tackle systemic injustice through strategic litigation and pursuing policy change
3. To build survivor leadership and influence within ATLEU and across the sector
4. To strengthen the capacity of advice, frontline and community organisations to meet the needs of survivors
5. To invest in and support our people to ensure we are effective and sustainable

Our values are integral to who we are, what we do and how we do it.

• There is always another way

We are persistent, resourceful and creative in our approach.  We do the hard work to make justice accessible.  We don’t give up in the fight for fairness and freedom.

• We make the time. We listen. We hear

We take the time to really listen to our clients and colleagues. We want to restore autonomy and agency from where it was stolen.  We give advice, not tell you what to do. If you fight, we fight.  Our clients’ needs come first.

• Knowledge is for sharing.

We lead the way in our knowledge and expertise of reforming the law. The strength of our team comes from our willingness to collaborate and share.  We put our work before pride and always ask for help. Power of our knowledge comes through sharing it with others to secure justice and reform the law. 

Employment Information
 

Job Title:Head of Operations

Job Term:Permanent

Hours:Full time / part-time (minimum of 28 hours up to 35 hours per week). Flexible working options available

Salary:£47,000 to £52,000 p.a. pro rata (depending on experience)

Pension:7% employer pension contribution

Leave:33 days pro rata (including public holidays) pro rata with an additional 1 day per year up to a maximum of 38 days (including public holidays) pro rata

Reports to:  CEO

Line Management: Up to 5 staff members

Probation:6 month probation period

Location:Central London, near London Bridge and with occasional travel to Sheffield 

Objectives of the post

To lead and ensure the smooth operational running of ATLEU, with particular focus on finance, people, information technology and governance and compliance. 

To manage ATLEU’s team of operations staff including human resources, operations and projects,  finance and external bookkeepers. 

To work closely with the Chief Executive to develop systems for implementing and monitoring ATLEU’s strategic plan. 

Main Responsibilities

1. Leadership and Strategy

• Participate in strategic and business planning processes and play a leading role, working with the CEO and trustees to develop the strategic plan, ensuring all team members understand it and their role in it. 
• Serve as a key member of the Senior Management Team (SMT) contributing to the strategic direction and day to day management of the organisation. 
• Develop and lead monitoring and evaluation processes for all activities associated with our strategy, including setting and reviewing annual business plan priorities and targets, communicating progress and highlighting potential areas for development and increased focus. Be a champion for embedding learning into the culture of the organisation and collaborate with consultants and staff to ensure there are effective monitoring learning and evaluation frameworks in place across ATLEU’s projects and services. 
• Lead and manage ATLEU’s operations staff, including ATLEU’s Operations and Projects Coordinator, People and Inclusion Manager and Billing Coordinator. 
• Lead the development and maintenance of organisational policies, procedures, and systems to enhance efficiency and effectiveness.
• To work closely with the Director of Saltworks to support the operational running of ATLEU’s  trading subsidiary Saltworks, through developing the financial and operational infrastructure and management of the organisation.

2. Finance 

• Lead ATLEU’s financial planning, management and reporting processes. 
• Direct, manage and document ATLEU’s financial policies, systems and controls, ensuring that financial systems are effective and up to date. 
• Scrutinise monthly financial data and produce financial reports for the CEO and trustees, including quarterly cashflows
• Prepare ATLEU’s annual operating budgets and financial reports for funders and oversee project budgets. 
• Ensure the year-end financial accounts and audit process is completed satisfactorily and delivered on time, ensuring all financial data and other data needed is provided.
• Ensure that accurate records and accounts of monies claimed are held on all cases  and liaise with the Head of Legal Practice to ensure compliance with the Solicitors Accounts Rules.
• Oversee ATLEU’s bookkeeping and legal aid billing and reporting and ensure all monies, including grant monies and training invoices are claimed and paid promptly. 
• Maintain oversight of bookkeepers and auditors, taking responsibility for managing relationships with them
• Manage ATLEU’s banking arrangements, ensuring that they are effective, secure and fit for purpose.

3. Office and Operations

• Work with the Senior Management and Operations teams to ensure that all colleagues have the operational support needed to do their jobs effectively; 
• Liaise with building management for both offices, manage any rent negotiations and any future office moves 

• Lead on the annual insurance renewal process, provide the required data and lead discussions with brokers to ensure good value for money on all policies;
• Support the Operations and Projects Coordinator to ensure that both ATLEU offices provide a safe and welcoming environment for ATLEU staff, clients and other visitors and that they comply with all appropriate legislation and regulations;
• Work with the Operations & Project Coordinator to maintain the Office Manual and associated policies and ensure that they are up to date and reviewed as appropriate and monitor compliance with those policies. 
• Oversee day-to-day operations including premises, equipment, IT systems, ordering supplies, procurement and workflow and archive management and ensure that processes are in place to restore functionality as required. 
• To ensure the most effective use of resources and identify areas for cost reduction or cost avoidance along with process and functional improvement, including developing ATLEU’s IT infrastructure to reduce reliance on paper files. 

4. Human Resources

• The Head of Operations plays a pivotal role in mentoring and supporting the People and Inclusion Manager across all HR-related matters, including staff wellbeing and EDI activities. 
• In the absence of the People & Inclusion Manager or when facing conflicting deadlines, the Head of Operations is expected to actively participate in all HR tasks.
• Support the People & Inclusion Manager with day-to-day HR tasks, processes and systems, responding to queries and problem solving when needed;
• Provide guidance to the Senior Management Team with regular updates on HR related issues as needed;
• Support the People and Inclusion Manager to review, develop and roll out HR policies and provide training to staff where required, ensuring they are legislatively sound, fit with our values and align with our strategic goals. 
• Oversee the coordination of the organisation’s volunteer programme, and explore ways to maximise the value both ATLEU and volunteers gain from the programme. 
• Model positive, fair and open people leadership and support other managers in their supervisory capacity.

5. Governance and Compliance 

• Work with the Chief Executive to continue to strengthen the governance of the charity, ensuring that all aspects of governance adhere to best practices and meet regulatory requirements.

• Ensure that ATLEU complies with the requirements of all relevant regulatory bodies including the Charity Commission and Companies House and ensuring ATLEU is compliant with all compliance relevant to a not for profit legal firm e.g the Legal Aid Agency, Solicitor’s Regulation Authority, Specialist Quality Mark, Immigration Advice Authority and CILEX.

• Manage the Board, AGM and committee meeting calendar, ensuring well-structured agendas and facilitating effective decision-making processes with clear records of these meetings and management of actions arising.
• Develop and implement governance policies and procedures that align with regulatory requirements and organisational needs.
• Ensure the SMT, Board and other parts of the governance receives comprehensive, timely, and accurate information to support informed decision-making.
• Stay abreast of relevant legislation and governance best practices, implementing changes as necessary. 
• Develop and maintain effective systems and frameworks for compliance, risk management, and operational efficiency.

6. Information Technology / Data Protection and Cyber Security

• Support the Operations and Projects Coordinator in ensuring IT systems function appropriately and securely and new systems are developed to improve efficiencies for caseworkers and for audit and research. 
• Work with the Head of Legal Practice and Operations and Projects Coordinator on the continued development of and improvements to our legal aid case management system.
• Ensure ATLEU has robust IT and cyber security policies and procedures in place, and oversee their implementation across the organisation.
• Develop and maintain the organisation’s IT and business continuity plan and update it annually.
• Oversee ATLEU’s day-to-day relationships with external IT support, ensuring IT systems function effectively and providing or facilitating staff support;
• Collaborate with external IT support on projects to enhance and modernise ATLEU’s systems, ensuring they remain up-to-date and secure;

• Take overall responsibility for the data protection obligations of the organisation. Oversee the implementation of up-to-date and compliant data protection policies including data retention and destruction, home and remote working, emails and the internet, and ensure that sensitive and financial information is securely stored and confidentiality and privacy is maintained. 
• Keep abreast of changes and updates to Data Protection legislation and ensure that staff receive regular training on Data Protection and Cyber Security.

7. Other

• Lead by example demonstrating ATLEU’s values, taking a business partner, proactive approach to working across the organisation.
• To support and adhere to ATLEU’s equal opportunities policy and to always act in an ethical manner that upholds the good reputation of ATLEU.
• To travel to ATLEU’s Sheffield offices as required. 
• From time to time to attend other meetings, including out of hours, when necessary.
• To undertake additional duties as may become necessary.
  
   

Please refer to the attachment below for further information and the full person specification.

 

How to Apply

To apply, please provide a copy of your CV, a covering letter, and an Equality and Diversity Monitoring Form via CharityJobs. The deadline for applications is at 23:00 on Sunday 30 November 2025. Applications received after this time will not be considered. 

Please ensure that the cover letter: 

• sets out why you wish to work for ATLEU
• addresses the criteria contained in the Person Specification
• demonstrates your competency for the role

Please ensure that we have a contact telephone number or email address so that we are able to contact you easily and in confidence.

Candidates shortlisted for interview will be advised by close of business on Friday 5 December 2025. If you do not hear from us by this time, it unfortunately means that you have not been shortlisted for an interview. We regret that we do not have capacity to provide feedback to applicants who are not invited for an interview. 

Interviews will be held on Monday 15 and Tuesday 16 December. 

Candidates may be asked back for a second-round interview.

 

Inclusion at ATLEU

We are an equal opportunities employer and welcome applications from people of all backgrounds and experiences. We believe that diversity drives innovation, strengthens our teams, and leads to better outcomes for everyone. Each individual is valued for their unique perspectives, cultures, and circumstances, and we are committed to creating an inclusive and respectful environment where all employees feel supported, empowered, and able to thrive.

We actively encourage applications from suitably qualified candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. We particularly welcome applicants from groups underrepresented in our sector, including individuals from Black, Asian and Minority Ethnic communities and those with lived experience of migration or trafficking. Please let us know of any reasonable adjustments needed during the recruitment process or in the role — we are happy to discuss how we can best support you.

We are seeking a values-driven professional for a 12-month role (open to employees or freelancers) to lead income generation and marketing that grows our social businesses and deepens our impact on women’s health and wellbeing. 
By driving growth across our women’s-only gym and studio, café, and meeting spaces, you’ll help create more opportunities for women to thrive and support our goal of achieving long-term financial sustainability by 2029. 

Job title Head of Income Generation and Marketing

Salary £60,000 

Reports to  CEO 

Time commitment Full-time (35 hours per week) with some evening and weekend work 

Start date  5th January 2025 

Contract type - 12 months

Applicants must have the right to work in the UK.

We would consider a freelance contract

Location  - London Bridge – option to work 1 day a week from home

About the organisation 

Our vision is a society where equity is the norm, where all women’s voices are heard, and where their health and wellbeing rights are respected and met.

Our mission is to create kind spaces where, as women, we focus on our health and wellbeing, support each other and challenge injustice 

Strategic objective goals: 

Together as women: 

We create kind, nurturing spaces where we connect and improve our health and wellbeing 

We create bespoke opportunities where we improve our understanding of ourselves and support each other through life’s big changes 

We support each other to build confidence in our voice, use it to transform our lives and challenge the injustices we experience 

The Bridge is a women’s health and wellbeing charity based in Southwark, one of London’s most diverse yet disadvantaged boroughs. Founded over 90 years ago, our purpose is to create spaces where women of all ages and backgrounds can connect, improve their health, and build resilience. 

Our building brings everything under one roof: a women-only gym, a welcoming café, a range of wellbeing programmes covering all aspects of women’s lives, and specialist support groups for all sections of the community. Together these services offer accessible, affordable opportunities to look after both body and mind, while tackling social isolation and inequality. 

We work together with communities who often feel left behind, offering a friendly, accessible place to turn to whatever their individual needs or circumstances. Over the decades, The Bridge has been a constant in people’s lives, even as the area around us has faced both growth and hardship. 

About the role

The Head of Income Generation and Marketing will play a pivotal role in strengthening the financial sustainability and social impact of our organisation. This 12-month position—open to both employees and consultants—will lead the development and implementation of a comprehensive income generation strategy across our three social businesses: our women’s-only gym and studio, our community café, and our meeting room hire service. 

Working closely with the leadership team, the postholder will identify new income opportunities, enhance the visibility and market reach of our social enterprises, and ensure that all business activity aligns with our mission to improve women’s health and wellbeing. They will also support marketing and outreach for our wider women’s health and wellbeing programmes, helping to grow participation and community engagement. 

This role is both strategic and hands-on—ideal for a results-driven professional who combines commercial acumen with a deep commitment to social purpose. By driving growth in our social businesses and expanding our audience reach, the Head of Income Generation and Marketing will directly contribute to closing our organisational deficit by 2029 and amplifying our social impact 

Our social businesses: 

The Gym – Movement, Confidence, and Connection 

Our women-only gym provides a safe and empowering environment for over 600 women to move, learn, and thrive. Led by trauma-informed trainers with expertise in women’s health, it offers 29 weekly classes that prioritise confidence, joy, and holistic wellbeing rather than weight loss. The gym embodies our commitment to preventative health and creates an inclusive community where women of all ages and backgrounds can focus on their strength, resilience, and self-care. As a cornerstone of our trading model, it sustains our mission while directly advancing it. 

The gym has seen significant growth in both membership and the breadth of its offer, establishing itself as a trusted and empowering space for women’s health and wellbeing. With excellent member retention rates and a strong reputation for inclusivity, safety, and quality, the gym is now well positioned for its next stage of development. We see substantial potential to expand its reach, increase profitability, and deepen its social impact by engaging more women from our local and wider communities. A key focus will be on leveraging our existing member community to support peer recruitment and referral, strengthening the sense of belonging while driving sustainable growth. This next phase will build on the gym’s solid foundations to enhance both its commercial success and its contribution to The Bridge’s mission 

The Café – Nourishing Food, Nurturing Community 

Our café is the social heart of The Bridge — a welcoming, accessible, and inclusive space where everyone can connect, share, and feel at home. Serving seasonal, plant-based meals prepared in-house, the café champions women-led enterprises and affordable, healthy food. It hosts many of our wellbeing and creative programmes, and through initiatives like the Pay-What-You-Can Supper Club, supports emerging women chefs and builds everyday acts of care and solidarity. The café has the opportunity to not only advances our mission of improving women’s health and wellbeing but also generates vital trading income and partnership opportunities.

While it currently operates at a deficit, it plays a vital role in advancing our wellbeing and community objectives. We are now focused on realising its full commercial potential. A feasibility study is underway to explore a range of operational and business models that will transition the café into a sustainable, profit-making enterprise. Plans include expanding income-generating opportunities through hosting more events, developing an external catering offer, and maximising use of the space for private hire and functions during weekends. This work will ensure the café continues to embody our values while contributing significantly to the financial sustainability of The Bridge 

Room Hire – Spaces that Enable Collaboration and Impact 

Our professional meeting and event spaces are used by charities, community groups, and corporate partners for workshops, training, and strategic planning. With over 500 bookings a year and a 89% return rate, these rooms are known for their quality, warmth, and service. The income they generate supports our wider mission, while also acting as a catalyst for new partnerships and collaborations.

We now aim to build on this success by increasing utilisation on our most popular days (Tuesday to Thursday) and attracting new clients to fill capacity on Mondays, Fridays, evenings, and weekends. Plans include developing loyalty packages for regular clients and introducing new offers such as team wellbeing days that align with our health and wellbeing ethos. This approach will not only maximise income potential but also strengthen The Bridge’s role as a space where organisations connect, collaborate, and thrive. 

Key responsibilities:

1. Income Generation Strategy 

• Develop and implement a comprehensive income generation strategy for our social businesses (women’s-only gym and studio, café, and meeting room hire). 

• Identify and pursue new revenue opportunities while aligning with the organisation’s mission and values. 

• Monitor financial performance and make recommendations to meet growth and sustainability targets.

• Monitor return on investment of additional marketing spend 

• Budget setting and management of cafe, gym and marketing budgets

• Support the development of medium-term (3-5 year) income generation roadmap to support sustainability, recommending organisational changes and scalable models beyond the 12 months. 

2. Marketing and Communications 

• Lead marketing initiatives to increase awareness, engagement, and participation in our social businesses and programmes. 

• Develop campaigns and promotional materials that reflect the organisation’s mission, values, and social impact. 

• Lead brand and audience segmentation strategy for each business and tailor marketing/communications accordingly

• Oversee digital marketing, social media, and community engagement strategies. 

3. Outreach and Programme Support 

• Support outreach and engagement for women’s health and wellbeing programmes to increase participation and impact. 

• Collaborate with programme teams to ensure marketing and communication efforts align with organisational goals. 

• Contribute to measurement and communication of our social impact

4. Business Development and Partnerships 

• Together with the CEO, build and maintain relationships with local businesses, community organisations, and stakeholders to drive collaboration and income growth. 

• Explore new partnership opportunities that enhance both revenue and social impact. 

5. Line and Task Management 

• Line manage the Café Manager, Health and Wellbeing Manager, Social Media Lead, and Marketing Manager, providing leadership, guidance, and performance management. 

• Task manage the Head of Operations, who oversees room hire services, ensuring alignment with income generation and marketing priorities. 

6. Performance Monitoring and Reporting 

• Set measurable targets for income generation and marketing activity and track progress regularly. 

• Implement a CRM and/or data-dashboard system to track customer/member acquisition, retention, income per stream, marketing campaign performance, and present monthly/quarterly reports to CEO and Board. 

• Report to the leadership team on performance, insights, and opportunities for improvement. 

7. Values-Driven Leadership 

• Embed the organisation’s mission and values into all business and marketing activities. 

• Serve as a member of the Senior Leadership Team, contributing to organisational strategy, decision-making, and long-term planning. 

Person Specification

Qualifications 

• Relevant degree or professional qualification in business, marketing, social enterprise, or a related field. 

• Professional development in leadership, marketing, or business management is desirable. 

Experience 

• Proven experience of running or scaling a trading/social enterprise business (profit and loss accountability, membership acquisition/retention, pricing strategy, customer marketing). Ideally, specifically in at least one of the key areas of the business.

• Demonstrated track record of successfully managing multiple business streams or revenue-generating projects. 

• Experience of developing and implementing a marketing strategy and implementation plan for an organisation/social enterprise or social business 

• Strong experience in digital marketing channels (paid social, search engine marketing, email automation, CRM segmentation, Google Analytics) and comfortable analysing digital campaign performance. 

• Experience of embedding equity, diversity and inclusion (EDI) in marketing and service planning 

• Demonstrable ability to build, develop and lead a multi-disciplinary team (across café, gym, marketing/social media) and foster a culture of innovation and continuous improvement. 

• Experience in developing partnerships and networks with other businesses and organisation that generate revenue and social impact. 

Skills and Competencies 

• Strong strategic thinking and planning skills with the ability to translate strategy into actionable plans. 

• Excellent leadership, team management, and people development skills. 

• Excellent interpersonal and influencing skills – able to engage with senior stakeholders (local businesses, funders, community organisations), and act as an ambassador for the organisation. 

• Commercial acumen with strong analytical skills to monitor performance and make data-driven decisions. 

• Ability to balance financial objectives with social mission, embedding values in all activities. 

• Proficiency in digital marketing, CRM systems, and business reporting tools. 

Personal Attributes 

• Values-driven, with a genuine commitment to women’s health, wellbeing, and social impact. 

• Creative, proactive, and results-oriented, with the ability to identify and pursue new opportunities. 

• Collaborative and adaptable, able to work across teams and contribute to senior leadership decision-making. 

• Resilient and solutions-focused, able to navigate challenges and achieve targets in a fast-moving environment 

This is a key role in fulfilling CEASE’s aim to drive legislative reform that strengthens accountability, scrutiny and regulation of all parts of the commercial sex industry and other vested commercial interests, which are driving sexual violence, abuse and exploitation. It is about holding the UK government accountable in its duty to protect citizens from high-harm industries, appealing to robust evidence, survivor testimony and a careful critical analysis of the ideological justifications that uphold it. 

The work crosses multiple different areas, from policing, online safety and child protection to violence against women and girls (VAWG). It involves close collaboration with experts and partner organisations through strategic partnerships and coalitions, and the building of trusted relationships with MPs, Peers, civil servants and other decision-makers.

This role sits within the Activism strand of CEASE’s strategy, alongside media outreach and commercial advocacy, and works closely with the Chief Executive and Strategic Director 

Main Duties and Responsibilities

A. Strategic Leadership

• Work closely and effectively with the Chief Executive, Strategic Director and Trustees to advise on priorities and opportunities within this space.

• Develop both short- and long-term political strategies to engage key stakeholders with CEASE’s policy solutions.

• Identify and formulate strategies for gathering robust evidence on key issues where needed.

• Shape policy recommendations in line with CEASE’s strategic priorities and emerging trends.

• Ensure all external engagement reflects CEASE’s values and core messaging.

• Contribute political intelligence and insight to CEASE’s wider strategic planning and organisational development.

B. Policy

Goal: To ensure CEASE’s policy recommendations are robust, evidence-based, survivor-informed and coherent.

• Gather and present evidence on commercial and cultural drivers of sexual abuse and exploitation, and on systemic failures in regulation and enforcement.

• Identify evidence gaps and devise effective means for CEASE or partners within our networks to fill them.

• Produce policy briefings and consultation responses for parliamentarians and civil servants, often in collaboration with allies.

• Monitor parliamentary business in Westminster, analysing legislation and proposing amendments grounded in evidence and framed for maximum impact.

• Develop CEASE’s positions on new and emerging issues and technologies in line with our mission.

• Prepare speeches and statements for the Chief Executive or Strategic Director to deliver to parliamentarians, committees and inquiries.

• Integrate survivor insight and lived experience into policy and advocacy materials wherever appropriate.

• Analyse, distil and present research findings to provide credible, compelling evidence for policymakers and stakeholders.

• Track engagement outcomes and evaluate the impact of CEASE’s policy work, sharing learning internally.

C. Public Affairs

Goal: To ensure CEASE’s policy recommendations are seen, heard and acted upon.

• Create opportunities to promote CEASE’s policy solutions in Westminster through roundtables, drop-ins and parliamentary events.

• Engage directly with decision-makers, building trusted relationships across parties and with key officials.

• Identify and support parliamentarians who can champion CEASE’s issues through speeches, strategic questions, debate briefings and Private Members’ Bills.

• Build and maintain relationships with MPs, Peers, civil servants and officials in relevant government departments (Home Office, DCMS, DfE, etc.); participate in select committees and APPGs.

• Monitor the political landscape to identify alignment between CEASE’s goals and current government priorities, debates and legislative timetables.

• Collaborate with colleagues to nurture relationships with key stakeholders such as charities, public bodies, academic institutions, industry figures and experts.

• Lead or contribute to policy-focused coalitions and alliances aimed at influencing government and legislative reform.

• Support wider campaigns that leverage coalition backing (e.g. petitions, iParls or media initiatives), aligning messaging across CEASE’s team to amplify impact.

• Track and evaluate the reach and influence of CEASE’s public affairs activities to inform ongoing strategy.

D. Research

• Maintain awareness of political and legal developments in other countries and international bodies such as the UN.

• Commission or collaborate on research that strengthens CEASE’s evidence base and credibility.

• Distil complex research and policy information into accessible formats for internal and external audiences, in collaboration with the Chief Executive and Strategic Director.

• Work with the wider CEASE team to “demystify” the political process and support civic and grassroots engagement.

E. Fundraising

• Identify potential donors and funding opportunities through policy networks.

• Contribute to the development of compelling funding cases linked to CEASE’s policy impact and advocacy outcomes.

General Responsibilities

• Represent CEASE externally to promote its work and values.

• Uphold CEASE’s ethical and professional standards at all times.

• Undertake any other reasonable duties as directed by the Chief Executive.

Please see Job Description for full details.

The British Cardiovascular Society (BCS) is seeking a motivated and dynamic Communications Manager to lead initiatives that support the development of the Society’s leadership voice, profile and influencing function across the UK. 

Working with the Chief Executive, President, Vice-Presidents and the wider Board, the Communications Manager will promote BCS work to members, relevant decision-makers within the NHS and strategic partners.

The Communications Manager will be responsible for the development and delivery of the Society’s communications strategy (in support of BCS strategic objectives) and tailored communications that underpin the strategic plan

Watford Women’s Centre is looking for someone passionate about supporting women, and about leading and developing our women-only services, including counselling and domestic abuse support. You will manage and support staff, to ensure high-quality delivery of life-changing services and work closely with external partners to meet the needs of women in our community. You’ll be joining the team at an exciting time, as we explore further opportunities to enhance our support services.

JOB TITLE: Lead Youth Services Worker (Northern Ireland)

RESPONSIBLE TO: Director, Northern Ireland

HOURS OF WORK: 25 hours a week (flexible with some evenings)

LOCATION: Office based, with travel across Northern Ireland.

DURATION: Fixed Term – 5 Years 

SALARY / GRADE: Grade 5 (£30,738 - £33,921 FTE)

KEY WORKING RELATIONSHIPS

•Adopted Young People in Northern Ireland

•  Director Northern Ireland & Northern Ireland staff

•  Wider AUK youth staff

 •Representative staff from educational establishments.

PURPOSE OF THE ROLE

To develop, implement and evaluate the Banter Project youth service in partnership with adopted young people in Northern Ireland.  These young people range in age from 14-25 years and live throughout Northern Ireland.  The role will primarily work with the project participants, but has additional relationships with community organisations, educational establishments and employers to ensure that all project goals and outcomes are efficiently and effectively met.

MAIN DUTIES AND RESPONSIBILITIES

• To lead the development and delivery of all elements of the Banter Project adopted young people’s service within Northern Ireland in a fun, interactive, interesting and an ability appropriate manner.

• To support the project participants to play an active role in the design and implementation of a programme of monthly activities for adopted young people. Sustaining and developing a monthly social hub, supporting the development of basic life-skills, and preparation for opportunities in further education, training, employment.

• To support a Youth Advisory Group (YAG) in its role to enable adopted young people to steer the Banter Project while developing skills which promote independence, personal development, social and life skills, leadership, and community involvement.

• To organise and supervise the work of the Youth Services Support Worker to deliver the Banter Project. 

• To provide opportunities to connect with, and signpost to, relevant services, particularly those who work with care experienced young people.

• To develop and implement robust monitoring and evaluation to review individual goals, track progress and impact, via data and analysis of outcomes to assess effectiveness and areas for improvement.

• To record service activity using the electronic data management systems to collate in preparation for reporting and learning opportunities.

• To gather output and outcome data from the Banter Project service in accordance with the quality assurance systems within AUK. 

• Work with other staff members to deliver a high-quality project for our adopted young people and their adoptive parents.  Work as part of a team to contribute to a positive work environment and shared goals. 

• To attend internal and external training/meetings as appropriate, to remain connected with broader adoption issues, relevant policies, working practices, and network with other youth work providers in Northern Ireland.

• To engage in supervision and professional development.

The Royal Astronomical Society is seeking a dynamic Head of Membership. Reporting to the Executive Director, this newly created, hands-on, role will lead our membership team to develop and deliver our membership strategy, increase engagement, participation and inclusivity, and play a pivotal role in growing our membership through retention and recruitment.

About the Role

As Head of Membership, you will:

• Develop and deliver a compelling membership strategy aligned with our mission.
• Drive growth, retention, and engagement through innovative campaigns and state-of-the-art member experiences.
• Oversee membership operations, marketing, and customer service.
• Lead a talented team (Membership Officer, Marketing & Events Officer, Awards & Grants Officer).
• Champion member needs across the organisation and represent us in sector-wide initiatives.

Key Responsibilities

• Drive forward member acquisition, retention, and engagement, setting and monitoring appropriate KPIs.
• Design data-driven campaigns and value propositions.
• Manage budgets, resources, and compliance.
• Foster a culture of innovation and continuous improvement.
• Provide secretariat support to the Membership Committee.

 About You

• Minimum 5 years’ experience in a membership-focused role.
• Proven success in increasing membership and improving member satisfaction.
• Strong leadership and team development skills.
• Excellent networking and collaboration abilities.
• Tech-savvy with CRM/membership systems experience.
• Willingness to travel occasionally in the UK and overseas.

 Why Join Us?

As Head of Membership and a part of our senior leadership team, you’ll play a pivotal role in shaping the future of our Society, ensuring members are at the heart of everything we do. We offer a supportive, inclusive environment and opportunities for professional growth.

Application process

To apply submit your CV and a covering letter outlining the skills, knowledge and experience that would make you a great fit for the role.

The Royal Astronomical Society is an equal opportunities employer and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, or age.

The RAS has a legal responsibility to ensure that all its employees have the legal right to live and work in the UK. Therefore, you need to be eligible to work in the UK.

This job advertisement is intended to convey essential job functions and requirements. It is not an exhaustive list of responsibilities, duties, and skills required for the position. The RAS reserves the right to amend and change responsibilities to meet organisational needs.

Closing date for applications:

11.59pm on Monday 17 November 2025