My guide volunteer roles in caernarfon, gwynedd
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join our amazing volunteer team in this flexible opportunity that puts you at the heart of our work supporting blind and partially sighted people. You’ll make taking part in events and carrying out volunteering easier and more enjoyable for our customers and volunteers with sight loss. You’ll take some of the stress and anxiety out of getting around and taking part in activities as a blind or partially sighted person. The help you give will encourage people to do more. What you’ll be doing • Sighted guiding / giving practical help to individuals in and around venues, so they can take part in events. • Supporting volunteers with sight loss with their volunteering activities which range from facilitating a regular community group to delivering a talk about sight loss to a local business. Your role would involve things like guiding; Meeting and greeting at group activities or creating a welcoming and interesting display stand at events. In this role you will only be helping individuals in places open to the public, often in a group setting. We will provide training in sighted guiding techniques and understanding sight loss. We would particularly like to recruit support volunteers within the Downpatrick area (last Wednesday of every month) What you’ll gain from the role: • An opportunity to give something back. • A chance to build a strong community. • A sense of achievement through the difference you make. • A chance to be part of a team of like-minded people • An opportunity to develop and explore different roles with RNIB, including our internal job vacancies. In return for donating your time we will provide: • A rewarding experience. • A great Induction and training. • A supportive manager. • Regular updates and catchups. • Expenses. • An opportunity to connect with other volunteers.
What skills and experience are needed?
- • An outgoing, friendly approach to meeting new people. • An empathetic and professional manner. • The ability to take the supportive and helpful role.
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Particularly looking for Volunteers in Downpatrick area - Last Wednesday of Every month
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are seeking a trustee with a finance and/or accounting background who will work with the Board of Trustees and Management to ensure the charity's financial viability. There is also a more ‘hands-on’ function managing the charity’s investments and cash deposits.
The Treasurer will maintain an overview of the organisation’s finances, ensuring financial viability, advising and guiding on financial requirements and best practice and providing advice, assistance and information to Trustees (Committee Members) on their financial stewardship responsibilities.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
As a Group Leader, you’ll play a key role in delivering our life-changing therapeutic services by co-facilitating weekly self-help groups. Using a proven model rooted in Exposure-Response Therapy and CBT, you'll help guide members through understanding their conditions and moving toward recovery.
We’ll train you to confidently co-lead sessions with another volunteer. All you need is empathy, warmth, and a genuine desire to support others. Lived experience of anxiety, OCD, or phobias is a bonus, not a must. We ask for a commitment of just 2 hours a week for at least 12 months.
You’ll be part of something truly meaningful—helping others while growing personally and professionally.
What will you be doing?
Therapeutic Responsibilities
- Co-facilitate therapeutic guided self-help groups every week.
- Interact with relevant service users to arrange their initial attendance at therapeutic groups.
- Consistently work within the scope of your training and recognise the limits of your practice.
- Liaise closely with the organisation's Clinical Director to discuss challenging cases and clinical concerns.
- Inform the Clinical Director of any expected instances of absence two weeks before the event.
- Administrative Responsibilities
- Record service users' attendance every week.
- Maintain service user attendance databases to the highest possible standards of accuracy and detail.
- Disseminate psychometric measures to service users by the organisation's evaluation strategy
- Promote a culture of evaluation amongst service users attending your groups to enhance the amount of individualised feedback available to them.
- Respond to service user enquiries, and organisational communications, in an appropriately timely manner.
- Actively engage in the initial training workshops that are provided by the organisation.
- Maintain a commitment to continual personal development and engage in additional training opportunities when provided.
- Actively engage in organised peer reflective practices
- Make use of the organisation-wide digital communication channels to share and learn therapeutic practices.
• Safeguarding - It is every volunteer's responsibility to safeguard and protect adults and children from abuse, regardless of the setting in which your care takes place. It is the volunteer's responsibility to be aware of the charity's policies and procedures and proactively maintain safeguarding procedural knowledge.
Additional Responsibilities
- Adhere to all organisational policies and procedures.
- Support the organisation's promotion of a positive approach to diversity and inclusion, treating others with dignity and respect.
- Develop and maintain positive relationships with colleagues, taking account of their age, religion or belief, ethnicity, sex, marital or civil partnership status, sexual orientation, gender identity, pregnancy or maternity status and any disability.
- Maintain an approachable nature, ensuring that your conduct towards colleagues is open and honest, dealing with differences in opinion in ways which avoid offence.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
At a time when we are experiencing the largest reforms to the welfare rights system in a generation, we believe this is an exciting opportunity for individuals interested in welfare rights work, to join a respected organisation working at the forefront of the advice sector.
The Welfare Benefits Unit offers specialist welfare benefits advice to those who work with members of the public. Our experienced advisers provide independent support through our advice line, publications, training, consultancy, campaigns and projects.
The Welfare Benefits Unit aims to maximise benefit take-up, helping to reduce the incidence and impact of poverty and in doing so improve health, well-being, financial and social inclusion. We are a registered charity based in York. We primarily operate in North Yorkshire and York although some of our services are accessed by organisations working further afield.
We continue to aim towards a board that reflects the populations we work to support, and as such, welcome individuals from diverse ethnic communities, LGBTQIA+ groups, as well as younger people, those with disabilities, and those who have lived experience of the welfare benefits system.
Knowledge, Skills and Experience
We welcome and support applications from those new to being a Trustee. We also know that studies have shown some people are less likely to apply for positions unless they believe meet every requirement in the description. The most important thing for us is to find Trustees that connect with our values and who can readily buy into our mission. Though we have suggested skills and experience areas below, which would be keen to hear from, we’re eager to meet people that believe in our mission and can contribute to our board in a variety of ways – not just candidates who tick all the boxes.
We’re keen to add these areas of skills and experience to our board:
- Financial, legal or HR matters (especially as they may apply to a small charity)
- Expertise in marketing, digital or similar technological areas
- Welfare benefits system and welfare rights advice or lived experience.
About the Role
All Trustee positions are voluntary with reasonable expenses remunerated. To be an effective Trustee, you will need to commit up to 1-2 days per quarter to attend and prepare for board meetings which are held virtually.
Effective Trustees support our work by:
- ensuring we are working towards our vision, mission and values in everything we do
- ensuring the effective and efficient use of resources, maintaining proper financial and regulatory oversight and best practice as a charity
- approving the annual budget, and supporting strategic decision-making by actively contributing advice and guidance
- appointing key personnel such as the Chief Executive, and determining pay and conditions for the wider team
- constructively guide the Senior Leadership Team in the delivery of the organisation’s strategy
- actively representing and championing the work of the Welfare Benefits Unit.
The client requests no contact from agencies or media sales.
Become a Trustee at Sunrise Multicultural Project
Are you passionate about making a difference in your community?
We are looking for dedicated, enthusiastic individuals to join our Board of Trustees and help guide the future of Sunrise Multicultural Project.
As a trustee, you will play a vital role in shaping our strategy, ensuring we stay true to our mission, and supporting the development of initiatives that promote inclusivity and integration. We are seeking individuals with a range of skills, backgrounds, and experiences – whether in community work, finance, governance, fundraising, or marketing – who share our commitment to empowering minority groups and fostering a more connected, diverse community.
If you are eager to contribute your time, expertise, and passion, we would love to hear from you!
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role Overview:
The Chair will ensure that the board functions effectively, maintains high standards of governance, and that the charity's mission and goals are achieved.
Key Responsibilities:
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Board Leadership:
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Lead the board in setting and implementing the charity’s culture, direction, and strategy.
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Ensure the board operates inclusively and effectively.
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Chair board meetings, ensuring decisions are made and actions are followed up.
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Strategic Direction:
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Guide the development and implementation of the charity’s strategic plan.
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Ensure the charity’s activities align with its mission and goals.
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Oversight and Accountability:
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Monitor the charity’s activities and ensure high standards of governance.
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Hold staff members accountable and support their professional development.
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Ensure compliance with legal and regulatory requirements (this includes Charity Commission and companies House requirements).
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Close Supervision:
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Ensure that all members of staff have adequate line management and supervision (not necessarily by the Chair as this may be allocated to another trustee).
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Act as the primary point of communication between the board and the staff.
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Direct Involvement:
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Take a hands-on approach to day-to-day operations, as necessary.
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Assist in tasks typically handled by additional staff due to the charity’s limited resources.
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Enhanced Communication:
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Ensure clear and consistent messaging between the board and the staff member.
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Financial Oversight:
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Oversee the charity’s finances, possibly taking on some treasurer responsibilities (currently the board has an appointed treasurer and an honorary accountant).
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Ensure the charity operates within its financial means.
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Volunteer Coordination:
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Recruit and manage volunteers to support the charity’s activities as and when appropriate..
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Policy Development:
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Ensure the development, implementation and review of policies to ensure effective and legal operation of the charity.
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Annual Review:
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Lead the board in reviewing its structure, effectiveness, delegations, and key policies annually.
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Person Specification:
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Leadership Skills: Proven experience in leadership roles, preferably within the charity sector.
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Communication Skills: Strong interpersonal and communication skills.
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Strategic Thinking: Ability to think strategically and guide the charity’s direction.
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Financial Acumen: Understanding of financial management and oversight.
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Commitment: Dedication to the charity’s mission and values.
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IT competency: Able to use cloud-based systems (currently Google Drive)
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About YAUK
Youth Advantage UK is a charitable organization that uses a research-led approach to inform policy work and projects
that aim to promote and further the human rights of young people aged 11 to 25 across the United Kingdom.
Please note that this is a VOLUNTEER role.
We won't accept applications from individuals residing outside of the UK as we operate on the principle of bettering the lives of young people in the UK. Therefore, we require our volunteers to have an understanding of what it is like to live in the UK.
This is an opportunity for someone who holds a PhD or Research Master’s degree to join our team as a Research Manager, and use their experience in guiding and managing our research function(s). Initially there will be a focus on managing the preliminary research function, which carries out research on specific topics to best inform, guide and direct our work in protecting the rights and interests of young people.
Responsibilities
· To manage welfare of researchers
· Look after day to day management and support of teams, stand in for absences (including undertaking research tasks, where necessary).
· Monitor and report on performance
· To advise on and provide feedback on matters of research
· To line manage senior researchers
· To advise on, guide and manage research workflow, ensuring of ethical research and policy compliance
· To ensure of a focus on organizational goals
· To lead planning as required
· To have oversight on research being carried out and the outcomes of such, ensuring it is to a high standard
You will need
· A PhD or Master’s degree
· To have experience operationally in a research role
· To understand how to motivate a team and manage others
Benefits
This is a UK based 100% fully remote and flexible role with a time commitment of 5 hours per week.
Supportive Team and Management to enhance your skills and build on your experience.
Your work will help transform and empower many young people’s lives, rights and interests and assist in promoting equality for all young people.
Why volunteer with us?
We are a supportive and friendly organisation that takes pride in developing and nurturing our staff and providing them with excellent opportunities to thrive and further encourage their career growth and future aspirations.
We offer a fully remote working environment and a flexible and adaptable working schedule. This is an excellent opportunity to join a growing organisation, enhance your skills, and gain valuable experience to help you begin your career in Research as we endeavour to grow our organisation and continue to make positive changes to the lives of young people. If this sounds like you and you are interested in applying for this position, please submit your CV.
We look forward to hearing from you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Fundraiser Trainer & Advisor
Reporting to: Operational Director
Hours: 2 to 4 hours per week (we can be flexible and work with your schedule)
Willowbrook Farm Charity
Willowbrook Farm Charity exists to create nurturing educational and cultural spaces in the Oxfordshire countryside that are welcoming, inclusive, and accessible to communities who have been historically underrepresented in rural environments — including people from racialised backgrounds, neurodivergent individuals, and young people with diverse learning needs.
In partnership with Willowbrook Farm (www willowbrookfarm co uk), where we host our activities, we aim to build a nationally recognised centre of excellence that supports personal growth, wellbeing, and connection with nature. Through hands-on learning, community building, and cultural exchange, we empower individuals and groups to explore sustainable living, ethical land stewardship, and the transformative potential of nature-based education.
Our Values
Community
We foster a culture of care, connection, and belonging. We create space for people to come together in joy, learning, and mutual support, building relationships rooted in respect and shared purpose.
Stewardship
We honour the land as a living system and recognise that the wellbeing of people and nature are deeply interconnected. We are committed to nurturing the next generation of ethical and responsible stewards — who care for the earth, each other, and future generations.
Equity & Inclusion
We are dedicated to removing barriers so that people of all identities, backgrounds, and abilities can access and participate fully in experiences of farming, countryside living, and sustainability. We celebrate diversity and work to create welcoming spaces where everyone can thrive.
Connection with Nature
We centre our actions on a deep respect for the natural world. We believe in restoring and nurturing the bond between humans and nature, creating a place where both can flourish in harmony.
Job description
We are thrilled to welcome a Fundraiser Trainer & Advisor to support our Fundraising and Marketing Team at a pivotal time for our charity.
After a challenging period of inactivity due to the impacts of Covid, we are excited to embark on a new chapter, as we are ready to restart our activities in 2025 and to develop our projects and create a positive impact in our community.
This is a unique opportunity for those eager to be part of a project evolving from its early stages to the launch of new initiatives. The volunteer will have ample opportunity to grow with the charity.
We are looking for a passionate and articulate Fundraiser with extensive experience in fundraising strategy and bidding writing skills.
What this position entails
This role is designed for someone eager to share their fundraising knowledge by coaching our team to enhance their skills and gain a deeper understanding of the fundraising landscape.
We work with a dedicated team of volunteers, from our operational staff to those actively participating in our events, all of whom are enthusiastic about supporting our initiatives while gaining valuable experience and connecting with new people. Our Fundraising Trainer will provide valuable training to our fundraising and marketing team, focusing on enhancing their fundraising abilities, helping them to develop innovative strategies, and assisting with bid revisions by offering them constructive feedback and suggestions for improvement.
We seek a mentor rather than someone to handle fundraising tasks for the team; we want a guide who can empower others to learn from their expertise.
Therefore, the ideal candidate must possess excellent communication skills and the ability to train individuals in the art of fundraising with creativity and kindness.
The key focus of the role is:
- Train and guide the fundraising and marketing team, acting as a mentor.
- Revise bids and give insightful suggestions for improvement.
Essential:
- Highly experienced in Fundraising and with excellent communication skills.
- Able to produce training in Fundraising skills and deliver it to the team.
- Able to dedicate time to weekly catch-ups with the team and review actions, offering insightful tips for improvement.
- Able to give constructive feedback on bid applications.
We might consider multiple volunteers for this position if we get applications from fundraisers with specialised skills in different areas of fundraising.
By getting involved you will gain:
- This is an excellent opportunity for professionals eager to utilise their talents to address community needs and contribute to reducing inequality.
- Additionally, this is an excellent starting point for those wanting to transition their fundraising career to a mentor/coaching style and are looking for an opportunity to develop skills as a mentor/trainer, try new techniques and get useful feedback from the team in your mentorship style.
Location: Fully Remote. But we welcome those who wish to come and visit the farm at least once to understand more about us.
Commitment:
The estimated time needed is 2 to 4 hours a week, and we welcome those volunteers who can offer more, although it is not a requirement for the role. We can be flexible and work with you to find hours that fit ours and your schedule - all help is much appreciated!
As this is a trainer position, we unfortunately won’t accept applications from volunteers who do not possess a solid background in fundraising strategy.
Candidates must have the legal right to work in the UK at the time of application.
Please send your CV and cover letter demonstrating your relevant experience and why you would like to get involved with our charity.
Candidates must have the legal right to work in the UK at the time of application.
Interviews will be scheduled as the applications come in. If we find some great candidates, we may close the vacancy earlier than the application deadline mentioned. So don't delay - apply today!
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Offer your time. Share a pot of tea/coffee. Be there when it matters most.
Marie Curie is looking for compassionate, everyday people to join our Companion Team within the surrounding areas of: East Surrey - Reigate, Caterham, Tandridge, Merstham
What will you actually do?
- Visit and connect with someone through shared stories, hobbies, or simple conversation.
- Offer emotional support to patients, families, and carers.
- Help signpost helpful local services and resources.
You’d be a great fit if you:
- Are patient, friendly, and non-judgmental.
- Can commit to 3 hours per week.
- Are comfortable using email and completing short reports.
What You’ll Gain:
- A real sense of purpose and connection.
- Full training, support, and a welcoming volunteer community.
- Recognition for your time and reimbursement of expenses.
Whether you’re looking to give back, build experience, or just connect with others in a more meaningful way - this is an opportunity to do something truly rewarding.
Ready to Find Out More?
Fill out our application form and we'll guide you through the next steps
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role: Director of National Impact
Job Description:
Youth Advantage UK is seeking a volunteer Director of National Impact to develop and lead its National Impact Directorate in identifying and delivering on opportunities for the organisation to grow its impact. The successful candidate will be responsible for ensuring the Directorate’s two Departments (Research and Project) produce high-quality research and related projects and events able to influence decision-making and policy on a national scale in line with the organisation’s strategic priorities. Working closely with the COO and the Policy and Ethics teams, the ideal candidate will use their prior experience to effectively guide and strengthen the organisation’s ability to enable evidence-based, national change. They should have excellent writing and speaking skills, IT literacy, and the ability to work well independently and in a team.
This role reports directly to the Chief Operating Officer.
Responsibilities:
● In line with the organisation’s strategic priorities, to lead the National Impact Directorate in designing, developing and implementing impactful research and project objectives.
● To line manage the Head of the National Impact Research Department and the Head of the National Impact Project Department, supporting them to effectively manage their own teams and to develop and implement the frameworks necessary for producing top quality research output (including academic articles) and subsequent events, campaigns and project relating to research findings and organisational strategy respectively.
● To work with HR in creating a strong National Impact Directorate composed of individuals with the appropriate skills and expertise. To ensure these volunteers are appropriately supported and trained during their period of service.
● To work alongside the Policy team to source potential commissions and influencing opportunities, shaping research and project focus and output accordingly.
● To develop short- and long-term strategies in relation to both aspects of the Directorate’s activity, ensuring that these align with the wider strategies of the organisation.
● To liaise with the Policy and Ethics teams on an ongoing basis, ensuring that their advice is incorporated into Directorate decisions and output.
● To take responsibility for relationships with key external stakeholders, at all times representing the organisation positively and professionally.
● To work on an on-going basis with the other members of the organisation’s Senior Leadership Team in determining its strategic priorities and incorporating these into the Directorate.
● To monitor, analyse and respond to external trends which impact on the organisation’s strategies and the National Impact Directorate’s activities.
● To work closely with the organisation’s Communications team in developing and implementing effective strategies to raise the organisation’s profile and impact.
● To create blogs and articles on related issues and to find and distribute information on related topics which may be of interest to the other organisation members.
● To support the Chief Executive Officer in presenting national impact strategies to Youth Advantage’s Trustees.
Requirements:
● Experience in research and planning, as well as leading key campaigns or programmes.
● High-level understanding of carrying out quality research, ideally in an area related to the organisation’s priorities.
● Excellent knowledge of a range of methods and approaches to effectively disseminating research results.
● Excellent leadership and organisational skills, with proven experience of setting priorities and motivating team members.
● Excellent writing and speaking skills.
● IT literacy, including proficiency with Microsoft Office and Google Suite.
● Ability to work well independently and in a team.
● Strong attention to detail and organisational skills.
● Ability to prioritise tasks and manage time effectively.
Benefits
● Gain valuable experience in leading a research and project team.
● Opportunity to work with a dedicated and passionate team.
● Flexible working hours.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are seeking to appoint a treasurer (voluntary role) to sit on the board of trustees at Know Your Worth. Know Your Worth is a charity dedicated to helping teenage girls grow self-esteem. Trustees are at the heart of this mission. As a trustee, you help shape the future of our charity. You bring your experience, insight, and care to help guide our strategy, hold us accountable to our values, and ensure our resources are used wisely.
We are specifically looking for someone with:
- A passion for the cause of helping teenage girls to grow self-esteem
- Senior finance experience (10+ years).
- Previous treasurer experience on another board (ideally within the charity or non-profit sector).
- An ability to work as a team, courage to challenge constructively where appropriate, whilst being self-aware.
- An awareness of the legal duties, responsibilities and liabilities of trusteeship. Being available (within reason) to support the CEO with any financial queries or issues
We'd love to hear from you, if you'd like to find out more.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are seeking individuals who can empower those aged between 4 and 16, to support and share our mission within their current school or youth provision setting (Brownies, Guides, Cubs, Scouts and Youth Groups).
You will encourage your group to share the mission of Mary's Meals, raise awareness of our work and fundraise.
What support and resources will i receive?
- Support, encouragement, and guidance from your local Supporter Engagement Officer
- A comprehensive induction to Mary’s Meals
- Opportunities to join online or in person volunteer meetings and briefings
- Resources to fulfil your role
- A regular volunteer update e-mail
What are the benefits of volunteering for Mary's Meals?
- Feeling part of the global Mary’s Meals movement to end world hunger
- Learning new skills and gaining experience as part of a growing and vibrant organisation
- Meeting new like-minded people
- Increasing confidence and team-working skills
- Developing communication skills (verbal and written)
- Feeling empowered to have your voice heard, knowing that you are playing an active role in changing the lives of those who need it the most.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
VISUAL ARCHITECT
Design a Brighter Future as SUNSHINE's Graphic Designer!
Are you a creative visionary who believes in the power of design to inspire and connect?
SUNSHINE is a brand new, 100% volunteer-run charity, dedicated to combating loneliness and radiating joy throughout our community. To truly shine, we urgently need a talented Graphic Designer to craft our visual identity and make our message unforgettable!
This is a pivotal, flexible volunteer role where your design brilliance will directly transform lives. You'll be the artistic force behind our brand, ensuring a coherent, impactful style across everything we do:
- Vibrant Social Media Posts: Captivating visuals that tell our story and engage our audience.
- Compelling Posters & Flyers: Eye-catching materials for our Coffee Mornings and other initiatives.
- Heartwarming Booklets: Beautifully designed guides that convey our mission and invite involvement.
- Dynamic Motion Graphics: Bringing our message to life with movement.
If you are passionate, dedicated, and committed to using your design skills to create a powerful, cohesive brand that fuels connection and spreads joy – this is your chance to leave an indelible mark.
Ready to visually ignite our mission and help SUNSHINE light up the world?
SUNSHINE is London based dedicated to bringing people together, fostering connections, enhancing wellbeing and transforming lives.

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About YAUK
Youth Advantage UK is a charitable organization that uses a research-led approach to inform policy work and projects
that aim to promote and further the human rights of young people aged 11 to 25 across the United Kingdom.
Please note that this is a VOLUNTEER role.
We won't accept applications from individuals residing outside of the UK as we operate on the principle of bettering the lives of young people in the UK. Therefore, we require our volunteers to have an understanding of what it is like to live in the UK.
Overview
We are looking to appoint a Senior Research Manager who is able to lead all our Initial Research function, this function is fulfilled by usually 4 teams all led by a Research Manager and Senior Researcher. Initial Research Teams follow an Initial Research framework which guides our research led approach. Suggestions for research topics are made at regular intervals and these teams carry that research out over the course of a few months. Once initial research has been carried out a report is created and this is referred for either long term research, policy work or a long term project.
Responsibilities
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To support the overall management of the Research & Policy Department by leading the Initial Research function
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To guide and support more junior management to achieve success in their roles, directly managing up to 4 Research Managers
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To have overall responsibility for all of our Initial Research work, usually overseeing approximately 4 short term research projects at any one time
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To engage with research ethics volunteers to ensure of ethical compliance
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To oversee and develop relevant procedure and process
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To align Initial Research Team Research Managers with the objectives and goals of the department
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To provide support to Research Managers and Initial Research Teams, ensuring a good level of support is provided across each team
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To ensure of effective supervision of volunteers
You will need
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Some experience in a management position
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At least 2 years of operational research experience
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A postgraduate course of study, ideally at PhD level
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A good understanding of ethical compliance in research
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Planning skills
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Research report writing experience
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Ability to create and manage policy
Benefits
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This is a UK based 100% Fully remote and flexible role
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Supportive Team and Management to enhance your skills and build on your experience.
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Your work will help transform and empower many young people’s lives, rights and interests and assist in promoting equality for all young people.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Position Overview:
The Customer Service Representative (CSR) plays a dual role in driving programme enrollment and delivering exceptional service to prospective participants. Focused on sales and outreach, this position generates leads, conducts cold calls, and converts inquiries into enrollments for the employability and skills development programme. With a strong emphasis on meeting sales targets, the CSR will articulate the programme’s value proposition, address concerns, and guide prospects through the enrollment process while maintaining a participant-centric approach.
Key Responsibilities:
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Sales & Lead Generation:
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Proactively identify and engage potential participants through cold calling, email campaigns, social media outreach, and community partnerships.
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Achieve monthly enrollment targets by converting leads into committed participants, tracking conversion rates and pipeline progress.
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Participant Onboarding:
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Serve as the first point of contact for inquiries, providing detailed information about programme benefits, eligibility criteria, and enrollment steps.
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Guide prospects through the application process, ensuring a seamless transition from inquiry to enrollment.
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Customer Relationship Management (CRM):
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Maintain accurate records of leads, interactions, and conversions in the CRM system.
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Follow up with prospects to address concerns, nurture interest, and close enrollments.
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Reporting & Feedback:
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Provide weekly updates to the Programme Lead on sales performance, challenges, and market insights.
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Share participant feedback to improve programme positioning and outreach strategies.
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Compliance & Ethics:
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Adhere to organisational policies and ethical standards in all sales activities, ensuring transparency and respect for participant needs.
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Required Qualifications:
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Education: High school diploma required; Bachelor’s degree in Marketing, Communications, Business, or a related field preferred.
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Experience:
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2+ years in sales, telemarketing, or customer service roles with a proven track record of meeting/exceeding targets.
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Experience conducting cold calls, managing leads, and closing conversions.
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Skills:
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Strong persuasive communication and active listening skills.
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Proficiency in CRM systems and Google products (Forms, Docs, Sheets, Slides).
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Ability to articulate complex programme details in a clear, motivating manner.
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Resilience in handling objections and rejection.
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The Professional Development Programme with Quilombo UK is a 16-week UNPAID opportunity that requires a minimum commitment of 12 hours per week, Monday to Friday.
QUILOMBO UK is dedicated to fostering an inclusive workplace environment that values diversity and promotes equality for all employees. As part of our commitment to upholding these principles, we adhere to the guidelines outlined in the Equality Act 2010. We firmly believe in creating a workplace where all individuals are respected and treated fairly. Discrimination of any kind will not be tolerated.
The client requests no contact from agencies or media sales.