My guide volunteer roles in northampton, northamptonshire
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Position Overview:
The Customer Service Representative (CSR) plays a dual role in driving programme enrollment and delivering exceptional service to prospective participants. Focused on sales and outreach, this position generates leads, conducts cold calls, and converts inquiries into enrollments for the employability and skills development programme. With a strong emphasis on meeting sales targets, the CSR will articulate the programme’s value proposition, address concerns, and guide prospects through the enrollment process while maintaining a participant-centric approach.
Key Responsibilities:
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Sales & Lead Generation:
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Proactively identify and engage potential participants through cold calling, email campaigns, social media outreach, and community partnerships.
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Achieve monthly enrollment targets by converting leads into committed participants, tracking conversion rates and pipeline progress.
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Participant Onboarding:
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Serve as the first point of contact for inquiries, providing detailed information about programme benefits, eligibility criteria, and enrollment steps.
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Guide prospects through the application process, ensuring a seamless transition from inquiry to enrollment.
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Customer Relationship Management (CRM):
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Maintain accurate records of leads, interactions, and conversions in the CRM system.
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Follow up with prospects to address concerns, nurture interest, and close enrollments.
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Reporting & Feedback:
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Provide weekly updates to the Programme Lead on sales performance, challenges, and market insights.
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Share participant feedback to improve programme positioning and outreach strategies.
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Compliance & Ethics:
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Adhere to organisational policies and ethical standards in all sales activities, ensuring transparency and respect for participant needs.
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Required Qualifications:
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Education: High school diploma required; Bachelor’s degree in Marketing, Communications, Business, or a related field preferred.
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Experience:
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2+ years in sales, telemarketing, or customer service roles with a proven track record of meeting/exceeding targets.
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Experience conducting cold calls, managing leads, and closing conversions.
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Skills:
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Strong persuasive communication and active listening skills.
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Proficiency in CRM systems and Google products (Forms, Docs, Sheets, Slides).
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Ability to articulate complex programme details in a clear, motivating manner.
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Resilience in handling objections and rejection.
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The Professional Development Programme with Quilombo UK is a 16-week UNPAID opportunity that requires a minimum commitment of 12 hours per week, Monday to Friday.
QUILOMBO UK is dedicated to fostering an inclusive workplace environment that values diversity and promotes equality for all employees. As part of our commitment to upholding these principles, we adhere to the guidelines outlined in the Equality Act 2010. We firmly believe in creating a workplace where all individuals are respected and treated fairly. Discrimination of any kind will not be tolerated.
The client requests no contact from agencies or media sales.
A Trustee will bring an individual area of expertise to benefit our organisation. Among the many skills they may have relate to business development, financial management; charity governance, staff development, performance management, local government, disability service development and adult social care. The Trustees work closely with the Executive Management Team (EMT) on the strategic direction of the business. They coordinate and attend quarterly board meetings, through which they review the work of the charity and provide advice, support and focus attention onto the areas that the EMT needs to consider and prepare for, to continuously improve what we do and respond to the changing environment in which Bethphage operates. Bethphage is a values-based charitable business, supporting some of the most vulnerable people in the community. The charity also needs to make a modest financial surplus to remain viable. The role of a Trustee is to be a critical friend to the management team, lending expertise and experience to help guide the organisation in achieving its aims and sometimes competing objectives. Some of our board members have been a part of Bethphage for many years, you will be joining a supportive, friendly, and collegiate team that will help you develop and grow your role as a Trustee. Trustees generally thoroughly enjoy the role and find that it is a very rewarding experience. The Trustees work on a voluntary capacity for the benefit of the charity, this usually equates to one day per month. All Trustees are requested to undergo a DBS check (Disclosure & Barring service). Currently, we are particularly interested in hearing from people with financial and/or legal experience and expertise.
Our Mission is to be an excellent provider of services for people with disabilities

The client requests no contact from agencies or media sales.
Friends Provident Foundation is looking for new Trustees to help guide its programmes of giving and investment, which aim to build a fair and sustainable economy in the UK. We are working toward this aim through supporting action, building knowledge, and using our endowment as a tool for change.
We are particularly seeking perspectives that may challenge conventional thinking and would like to hear from people with an active interest in how the economy works and who have a drive to shape society.
You will need to be committed to our ambitious mission of using all our assets to bring about the change we wish to see. We are seeking to appoint more than one Trustee and are particularly interested to hear from people with one or more of the following areas of experience: financial management; social investment and/or capital market investment; organisational development; systems change.
All Trustees work closely with the Foundation’s staff to achieve our objectives and you will need to commit on average one day a month to the Foundation’s business. We are seeking diversity of perspective, background, physical abilities, ethnicities and class background and welcome applicants from all age groups and all nations in the UK.
For more information and how to apply please visit our website.
If you are interested in becoming a Trustee of Friends Provident Foundation but anticipate barriers to your participation, we would still like to hear from you. Please get in touch with us to discuss your situation.
Deadline for applications: Monday 29 September, 9am
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for someone to support our small Communications & Marketing team with content and communications activity, as well as some marketing initiatives.
Develop and implement effective content and communications to engage and grow Mast Cell Action’s impact across the UK. Main responsibilities include management of website content, design and development of social media content and plans, as well as executing corporate communication strategy.
Main Duties and Responsibilities
Support delivery of our communications strategy, with focus on digital communications, content and community events.
Social media management and planning, including content creation (which must include video and design)
Administer and manage the creation and publishing of relevant, original, high-quality content (for all channels and member communications)
Assist in the development and deployment of the communications & marketing strategy
Undertake innovative marketing of events, with a focus on delegates and sponsors/advertisers
Planning, writing and coordinating of corporate communications, including Mast Cell Action's website and e-newsletters
Assist in the planning and execution of media relations and public affairs
Prepare accurate reports on overall performance across all of our key channels
Manage Mast Cell Action's brand and application
This job description should be seen as a guide to the main duties and responsibilities of the role and not as a permanent, definitive statement. The organisation will change and develop, and the duties and responsibilities may vary from time to time.
Your internship role within Concordis will be shaped by what is happening on Concordis programmes during the six months you spend with the organisation and by your interests, experience and abilities. As a team, we rely on each member to contribute their skills to our work and we will look to make the most of what you have to offer, while at the same time giving you opportunities to develop new skills and to challenge yourself.
You may be asked to carry out research and analysis into countries in which we are active, guided by our research managers and following our research methodology. Your role may include assisting with the development of project proposals, monitoring international news outlets and researching potential new project areas. You may be asked to help with monitoring and evaluating our programmes, working with the programme managers and programme officers to understand and capture results from our programme activities.
You may also be required to give practical, logistical and administrative support to the programme team to which you are allocated, including helping to set up data collection systems, analysing the data collected, preparing and sharing reports, liaising with project partners, preparing for dialogue or training sessions, translating peacebuilding material and taking notes at internal and external meetings.
You will attend team meetings and programme update meetings where you will hear from the Director of Programmes and other members of the programme teams, giving you the chance to understand what is happening on the programmes and to ask questions about any aspect of peacebuilding.
You will be asked to research sources of funding and may be involved in drafting applications for funding, including generating ideas for new programmes that meet the needs of communities and donors.
You may be required to attend external meetings, seminars and conferences and to contribute to website and social media content. You will be given opportunities and time to attend virtual training on peacebuilding and related topics. You will be asked to be part of the Security Monitoring rota whereby we take turns to track the movements of the in-field staff. This does include occasional essential weekend working.
You may also be asked to assist with HR processes such as evaluating applicant CVs and be given the opportunity to attend interviews as an observer/interviewer.
The internships are designed to give you concrete experience in research, programme management and funding within the international development sector.
The role will require you to work virtually with our UK team, with programme teams in one or more of the countries in which Concordis operates and with your fellow interns. If you live in or are visiting London, we will be delighted to welcome you to join some team meetings in person.
Concordis works alongside those involved in or affected by armed conflict, helping them find workable solutions.

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Can you help us by providing a calm, safe, and caring environment for our small furries whilst we find them their fur-ever home?
Often when we think about animal fostering, cats, and dogs spring to mind, but have you ever thought about fostering our smaller animals? The RSPCA received more than 5,000 reports last year about rabbits and other small furries relating to neglect or abandonment and rescued an average of 340 small furries a month! To help us with the rehoming of these small animals, we are actively looking to add to our fantastic team of volunteer fosterers.
As a small animal fosterer, you would play an essential role in providing the animals in our care with a temporary home whilst they are being rehomed. Like us, even small furries have specific needs and requirements, but rest assured, once we have guided you through the fostering process the animal centre will ensure that you have all the necessary guidance, equipment, food, and veterinary care.
What You’ll Be Doing:
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Provide them with care, safe suitable housing, and space for playtime, as outlined in our policies and guidelines.
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Ensure that they are groomed if appropriate and fed and watered.
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Provide them with suitable and clean bedding to keep them cosy.
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Give them lots of attention and plenty of cuddles as they are very sociable animals.
What We’re Looking For:
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Volunteers aged 18 or over who have had plenty of experience of caring for animals.
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Fostering experience is beneficial but not essential as training is provided.
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For their wellbeing, our small furries may need to be fostered in pairs, so please bear this in mind.
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Any existing pets or animals need to have been spayed/neutered (some medical reasons may mean they cannot be so, please let us know if this is the case).
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You should be located in Buckinghamshire or within a reasonable distance.
What’s in It for You?
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You will be making a massive difference to the welfare of the small animals in your care.
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Join a community which will enable you to meet new people and make new friends.
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Learning new skills through our comprehensive induction and fostering training programme.
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Enhance your CV by adding your volunteering experience and newly acquired skills.
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The RSPCA is happy to reimburse you for any pre-agreed expenses that you may incur through volunteering for us.
Practical Considerations:
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Health & Safety: You’ll need to complete a simple online Health & Safety course before starting the role.
Disclaimer:
Our voluntary roles are subject to:
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An informal interview and trial period.
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Submission of two referees’ contact details.
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Completion of relevant training and assessments for the role.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Length of Placement: ongoing
Join Long Covid Support and play a pivotal role in transforming the lives of people affected by Long Covid. This volunteer role gives you the chance to lead our digital infrastructure, using Microsoft 365 tools to improve how we operate and collaborate. You’ll build your IT coordination experience within a mission-driven charity, enjoying flexible remote working and joining a supportive, values-led community that truly values your contribution.
What will you be doing (role overview)?:
You will lead the setup and management of Microsoft 365 services, including SharePoint, Teams, and Outlook. You’ll manage IT onboarding and offboarding for volunteers, provide approachable support for IT queries, and migrate data from legacy cloud platforms. Additionally, you will develop clear user guides, ensure compliance with UK GDPR and cybersecurity standards, and offer strategic advice on IT procurement to help improve our operational efficiency.
What are we looking for (about you)?
You are confident administering Microsoft 365 and handling cloud data migration, with solid knowledge of data protection and cybersecurity. You communicate clearly and enjoy supporting non-technical users. You’re organised, proactive, self-motivated, and passionate about applying your IT skills to a meaningful cause. Experience in volunteering or working with non-profits is a plus/
What difference will you make:
Your expertise will strengthen our charity’s digital capabilities, enabling smooth collaboration across teams and volunteers. This will directly improve our ability to deliver vital support to people living with Long Covid.
Key Responsibilities:
· Manage Microsoft 365 infrastructure and services
· Coordinate volunteer IT onboarding/offboarding and provide ongoing support
· Migrate files and data from existing cloud drives
· Develop and maintain IT policies and user guides aligned with data protection standards
· Ensure digital security and compliance
· Provide strategic IT advice and support procurement decisions
Application Process:
Please submit a cover letter and CV, demonstrating how you meet the criteria.
Equal ops statement:
We are committed to fostering an inclusive and diverse environment where everyone is treated with dignity and respect. We provide equal opportunities for all, regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation. We actively encourage applications from all individuals of all backgrounds, particularly those with lived experience of Long Covid.
Closing statement:
Volunteering with Long Covid Support offers you the flexibility to work remotely at times that suit you, making it easy to fit into your lifestyle. You’ll gain valuable hands-on experience managing IT for a growing charity, while developing important leadership and digital transformation skills. Beyond that, you’ll become part of a compassionate and inclusive community that is dedicated to making a real, positive difference in people’s lives. Your contribution will be recognised with professional references to support your future goals, all while making a tangible impact for those living with Long Covid.
Ready to use your IT skills to make a real difference? Apply now and help us build the digital foundation that supports thousands living with Long Covid every day.
The client requests no contact from agencies or media sales.
Join the Board of MEAM as a Trustee and help drive systemic change for people facing multiple disadvantge.
Applications close: 9 a.m. Wednesday 6th August 2025.
Location: National/Virtual
Time commitment: c.6 days per year
About MEAM
Making Every Adult Matter (MEAM) is the national charity dedicated to transforming services and systems for people facing multiple disadvantage, including homelessness, mental ill health, substance use, and contact with the criminal justice system. We work with local areas, policymakers, and people with lived experience to drive meaningful, lasting change.
Established in 2009 as a coalition of Clinks, Collective Voice, Homeless Link, and Mind, MEAM collaborates with over 50 local areas across England to improve responses and change lives for people experiencing multiple disadvantage.
We offer hands-on support, consultancy, and training to local cross-sector partnerships, helping them design and deliver better-coordinated services. Central to MEAM’s work is the MEAM Approach, a framework that guides local areas in creating sustainable, systemic change through principles such as partnership, co-production, and flexible service responses. By working alongside practitioners, policymakers, and people with lived experience, MEAM strives to address the root causes of multiple disadvantage and promotes equitable access to support services.
In January 2025, MEAM transitioned from its coalition structure to operate as an independent charity, with our founding partners continuing to serve on the board, reinforcing our collective commitment to collaborative and intersectional approaches in tackling complex social challenges.
About the roles
As a Trustee on the board of MEAM, you will play a pivotal role in guiding the charity through the next phase of growth and development.
Working closely with the Chair and the rest of the board, you will provide strategic leadership, ensuring MEAM continues to drive systemic change for people facing multiple disadvantage.
This is an exciting opportunity to shape the direction of a national organisation dedicated to improving services, systems and policies at both local and national levels.
As a Trustee, you will be instrumental in strengthening MEAM’s long-term sustainability and expanding our reach. Your leadership will help our team drive systemic change, influence national policy, and create more equitable, trauma-informed systems.
Who we are looking for
We are seeking individuals who can complement the current board by bringing a range of skills and experience. In particular, we are keen to hear from individuals whose skills and experience relate to one or more of the following areas:
- Lived experience of multiple disadvantage (with an interest in using this expertise alongside other skills to support and inform change)
- Public sector and commissioning expertise (for example, experience in local or national government, housing, homelessness, health, public health, mental health, substance misuse, domestic violence or criminal justice)
- Commercial expertise in a social context (for example, experience in social or public sector consultancy and training, social enterprise or mission-driven business)
All candidates should have a knowledge of one or more sectors related to our work, share our passion of working for, and with, people experiencing multiple disadvantage, and have knowledge of our systemic and intersectional approach.
MEAM values and prioritises different perspectives and all lived experiences, and as such we welcome applications from all under-represented groups, people with experience of multiple disadvantage and people with convictions.
Please click 'Redirect to recruiter’ to be redirected to the Peridot Partners website, where you can find full details of the candidate profile and register your interest to apply.
Applications for this role close at 9 a.m. Wednesday 6th August 2025.
We’re an executive search firm working across third sector, education and membership sectors to transform leadership and inspire change.

Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Us
Suicide Awareness Prevention UK (SAPUK) is a dedicated, non-profit Community Interest Company (CIC), established in 2016, focused on providing support to individuals dealing with suicidal thoughts and tendencies. Our goal is to guide people from distress toward hope, helping them regain the strength to live their lives to the fullest.
Our Work Environment Includes:
- On-the-job training
- Growth opportunities
- A relaxed atmosphere
- Flexible working hours
Job Description
SAPUK is looking for volunteers to assist with our support services, which run daily from 6am to 11pm. Volunteers will engage through our instant messaging support line, which operates via Meta and offers anonymous communication via our website. The service is managed through a free app, available for download on all smart devices.
Over the years, our dedicated team has supported countless individuals, helping them overcome feelings of distress and guiding them away from the darkness. As a volunteer, you’ll be part of a compassionate team, committed to providing life-changing support.
SAPUK offers regular training to help volunteers enhance their skills and gain invaluable experience. Volunteers will become part of a supportive, collaborative team that prioritizes mental health and the well-being of both those we serve and our volunteers.
Volunteer Requirements:
- A minimum of 6 hours per week (one shift, or split into two 3-hour shifts).
- Flexible shift options to fit your schedule, with shifts ranging from 6am to 11pm.
- We’re looking for individuals who can commit to at least one shift per week, though we’ll work to accommodate your availability.
Shift Patterns Available:
- 6am - 12pm
- 6am - 9am
- 9am - 12pm
- 12pm - 6pm
- 12pm - 3pm
- 3pm - 6pm
- 6pm - 11pm
- 6pm - 9pm
- 9pm - 11pm
Application Process:
- You must be based in the UK (no overseas applications accepted).
- Strong attention to detail and excellent communication skills are required.
- Strong proficiency in English is essential.
- Successful candidates will be contacted to complete an application and confidentiality form and provide two references (one work-related, one educational or work-related).
- Following the submission of the forms and references, we’ll arrange a call to discuss the role, then provide you with a training video.
- Volunteers will be added to our WhatsApp groups, and you’ll begin shadowing more experienced team members before taking on your own chats.
- Shadowing typically requires 9-18 hours, depending on your confidence level.
Please note: This role may be distressing at times. Our team is incredibly supportive, and volunteers are encouraged to reach out to team members whenever necessary.
Person Specifications
If you’re passionate about mental health and want to help those in need, SAPUK is the place for you. As a volunteer, you’ll make a significant difference while joining a caring and selfless team.
Requirements:
- Must be 18 or older.
- Minimum commitment of 6 hours per week, with flexible scheduling options.
- Must have WhatsApp and Facebook (or be willing to get them).
- A working email address and phone number linked to WhatsApp are required.
- Willingness to download an additional app and join multiple WhatsApp groups to communicate with the SAPUK team and support individuals.
Benefits:
- Remote work (work from home)
- Gain valuable experience
- Be part of a supportive team
- Work flexible hours, including days, nights, and weekends
- Volunteer benefits package
Job Type:
- Volunteer
Location:
- Remote (UK-based applicants only)
Job Type: Volunteer
Pay: None (Voluntary)
Expected Hours: Minimum 6 hours per week
Schedule:
- Day shift
- Night shift
- Weekend availability
Licence/Certification:
- DBS (preferred, not essential)
Work Authorization:
- Must be based in the UK
This role is advertised as part of TPP's Free Giving Back Services. This volunteer advertisement copy has been supplied to TPP and applicants apply direct to the organisation. Please contact the organisation directly if you have any questions about this volunteer role.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Women's Aid Luton is seeking a visionary and dedicated Chair of the Board to lead and support the transformation and growth of our small yet impactful charity.
Women’s Aid Luton supports over 800 of society's most vulnerable women and children each year, helping them escape horrific abuse and violence. We provide a safe haven across our five refuges in Luton, operate a helpline, and offer bespoke assistance for families. Our services include access to legal advice, mental health support, employment assistance, and resettlement aid.
One of our refuges is dedicated to women from South Asian communities, with staff who speak Punjabi, Bengali, and Urdu. We also have a refuge for single women with complex support needs, such as mental health issues and drug and alcohol dependencies, often stemming from the trauma of domestic violence and abuse.
In addition to our direct support services, we focus on prevention and intervention by working with schools to raise awareness of domestic abuse. We are committed to disrupting exploitative and abusive relationships to prevent loss of life and reduce the long-term economic and social costs to society. Our services contribute to creating a safer, more compassionate community, supporting women and children from diverse socio-economic, religious, and cultural backgrounds, including those with complex needs.
With the current challenges facing our sector, we are focused on creating financial sustainability and resilience within the organisation, focusing on a robust funding strategy and a dynamic response to risk.
Our current Chair will come to the end of their term next year, and therefore we’re seeking a new Chair to support the charity in delivering our vital work.
The Chair of Trustees is a pivotal role within our organisation. Your leadership and dedication will be instrumental in ensuring we not only maintain but also expand our vital support and services for those in need. By guiding our strategic vision and fostering a culture of compassion and excellence, you will directly impact the lives of countless vulnerable women and children, helping them rebuild their lives and find hope for the future. Your commitment will drive our mission forward, creating lasting change and a safer, more supportive community for all.
What are we looking for?
EXPERIENCE
- An understanding and passion for the violence against women and girls sector
- Significant experience as a non-executive
- An understanding of UK charity governance and working with or as part of a Board of Trustees
- Experience of operating at a senior strategic leadership level
- An ability to network with both internal and external stakeholders.
- Sensitivity and discretion in dealing with staff and service user issues.
- Significant experience and success in leading groups of people in either a professional or voluntary capacity to achieve results.
- Experience of chairing meetings.
- Significant experience of managing, motivating, and developing people.
- Strong experience of developing, deploying, and evaluating strategic plans with a view to maximising impact and benefit.
- Experience of financial management and a broad understanding of charity finance issues
SKILLS AND ABILITIES
- Exceptional leadership skills; able to cultivate effective collaboration but also comfortable in taking responsibility for difficult choices.
- Effective strategic communicator: able to articulate Women’s Aid Luton’s vision and engage and inspire others both within the organisation and externally.
- Highly effective relationship and alliance building abilities.
- Sound judgement with high capacity for self-reflection.
- Capacity to support both Board and Executive development.
- An ability to work within the realistic expectations and limitations for the Charity
ATTRIBUTES
- Dynamic leadership style that guides and inspires the Board and Executive to fulfil their respective responsibilities.
- A strong personal commitment to improving Equity, Diversity, and Inclusion.
- Collaborative approach with excellent interpersonal skills.
- A strong personal commitment to Women’s aid Luton’s vision and mission replace with: Demonstrate a strong and visible passion and commitment to the charity, its strategic objectives and cause
- Demonstrate tact and diplomacy, with the ability to listen and engage effectively
- Strong networking capabilities that can be utilised for the benefit of the charity
- Ability to commit time to conduct the role well, including travel and attending events out of office hours
TERMS OF APPOINTMENT
The initial appointment is for a three-year term but can be extended for one further term for a maximum of six years.
“Joining Women’s Aid in Luton as a Board member has enabled me to use my professional expertise in a way that gives back to the community. I know that all the energy and time I give is helping to strengthen the organisation and ultimately the women and children it seeks to support. Joining the Board has been immensely rewarding and I highly recommend it as a valuable way to volunteer your time for a good cause.” – current Board Trustee at Women’s Aid in Luton.
Due to the sensitive nature of this role, we will be considering female volunteers only for this post in accordance with the provisions of the Occupational Requirement (Equality Act 2010, pursuant to schedule 9 part 1). Applicants will be required to have a satisfactory enhanced disclosure through the Disclosure and Barring Service.
We actively encourage applications from women from a variety of backgrounds, and with a range of skills and experiences. We are particularly interested to hear from women from Black, Asian and minoritised communities and women who have personal experience of domestic abuse.
If you have some time, energy and interest in the domestic abuse sector and believe you can make a difference to Women’s Aid Luton, we would love to hear from you.
We aim to reduce the devastating impact of gender-based abuse/exploitation on all women and children, through safeguarding, empowerment and education.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
��Volunteer Opportunity: Make a Real Difference across West Glamorgan! ��
Join one of our Programme Boards or Steering and Advisory Boards as a Lived Experience or Unpaid Carer Volunteer Representative
Are you passionate about improving health and social care services in your community? Do you have lived experience or care for someone who uses health and social care services?
West Glamorgan Regional Partnership wants to hear from you!
We are looking for volunteer representatives to help us shape the future of health and social care services across the region. This is your chance to be part of something meaningful; ensuring real experiences guide real change.
Volunteers must live in the Swansea or Neath Port Talbot region.
We have a variety of Programmes:
- Communities and Older Peoples Programme
- Carers Partnership
- Dementia Programme
- Well-being and Learning Disability Programme
- Emotional Well-being and Mental Health Programme
- Children and Young People Programme
- Neurodiverse Programme
�� What you’ll be doing:
• Sharing your experiences and those of others in your network.
• Helping shape and influence regional health and social care programmes.
• Working alongside professionals and other volunteers to improve services.
• Representing the views of unpaid carers and people with lived experience—not just your own.
�� Time Commitment:
• Quarterly meetings (approximately every 12 weeks)
• 2-hour meetings
• Meetings held online or in person, Monday–Friday during office hours.
• Some time needed to prepare for meetings
• 4-year volunteer term (flexible and supported).
�� Skills & Support:
• No qualifications needed, just your experience and willingness to contribute.
• Full induction, training, and ongoing support provided.
• Travel expenses reimbursed.
�� Why Volunteer?
• Make a positive impact in your community.
• Gain valuable experience and transferable skills.
• Be part of transforming health and social care locally.
• Receive references to support any future employment.
We bring organisations and volunteers together to improve the health and well-being of the people of Neath Port Talbot and Swansea.
The client requests no contact from agencies or media sales.
Thirtyone:eight, the UK’s leading Independent Christian Safeguarding charity, is looking for an IT volunteer to assist our System Support. They will support the IT team by enhancing and supporting existing PowerApps for reliability and performance, conducting unit testing and end-to-end testing, coordinating with end users for User Acceptance Testing and user training, and writing documentation such as user guides.
Specific Responsibilities
- Triage support calls in internal ticketing system
- Provide first line of support including answering customer support calls
- Work to functional specifications provided by the Senior Developers
- Integrate PowerApps with other Microsoft services (e.g., SharePoint, Teams) and third-party tools where applicable.
- Write and follow test plans
- Monitor PowerApps processes and report any anomalies
- Report generation
Person Specification
We are looking for someone who will not only suit the role, but who also fits our culture. Although this role does not require the volunteer to be a Christian, Thirtyone:eight are a Christian charity.
Essential Personal Characteristics and Qualities:
- Honesty
- Integrity
- Openness
- Collaborative
- Solution-focused
- Learning
- Creative
- Fair
- Committed
- Passionate
Skills, Experience and Motivation:
- Experience of software development required.
- Experience with PowerApps an advantage but training will be given if required.
- Thorough approach to work and a good attention to detail
- Ability to remain motivated during repetitive tasks
- Understanding of the importance of confidentiality
- Please note that this position is not deemed to meet eligibility for an enhanced level DBS check. However, the post-holder will be expected to supply a self-declaration and a Basic Criminal Records Disclosure Certificate prior to commencement of employment as part of our Safer Recruitment Policy.
Closing date of 10th Aug. Teams interview date of 14 August with a start date of 1st September. Please note that this job could be home-based, office-based, or hybrid. This position is not deemed to meet eligibility for an enhanced level DBS check. However, the post-holder will be expected to supply a self-declaration and a Basic Criminal Records Disclosure Certificate prior to commencement of employment as part of our Safer Recruitment Policy.
Independent and thought-leading, we equip organisations, churches, other faith groups, individuals and government with safeguarding tools they need




The client requests no contact from agencies or media sales.
We are seeking a passionate and committed Trustee to join our Board and help guide our strategic growth. This is an exciting opportunity to contribute to an organisation that places local people at the heart of creating positive change. We are particularly interested in recruiting candidates that have skills in finance and legal compliance.
As a Trustee, you will:
Strategic Leadership
o Help shape our strategic direction and ensure we fulfil our charitable objectives
o Monitor progress against our "Empowering Futures" 2024-2026 strategy
o Contribute to developing future strategic plans
Governance
o Ensure the charity operates within its governing document and legal framework
o Safeguard the charity's reputation, values, and integrity
o Approve policies, annual budgets, and financial statements
o Ensure proper financial controls and risk management systems are in place
• Financial Oversight
o Review financial performance and ensure financial stability
o Ensure charitable funds and assets are used appropriately
o Support the development of diversified income streams
• Advocacy
o Act as an ambassador for The Mason Foundation
o Use your networks to support our mission and expand our reach
o Promote our work and impact to potential partners and supporters
Safeguarding
o Ensure appropriate safeguarding measures are in place to protect vulnerable individuals
o Foster a culture where safeguarding is everyone's responsibility
What You'll Bring
• Strategic vision and good judgment
• Commitment to our mission of reducing inequalities
• Willingness to devote time and effort
• Ability to work effectively as part of a team
• Understanding of charity governance (desirable)
What We Offer
• The opportunity to make a real difference to vulnerable communities
• A supportive and collaborative board environment
• Induction, training, and ongoing development
• The chance to be part of our exciting growth journey
What We Offer
• The opportunity to make a real difference to vulnerable communities
• A supportive and collaborative board environment
• Induction, training, and ongoing development
• The chance to be part of our exciting growth journey
Our mission is to remove barriers, provide opportunities to build lasting friendships, celebrate inclusivity, and reduce inequalities.





The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Us
My Black Dog is a charity that offers anonymous, peer to peer mental health support through our web-chat service. We are committed to making a positive impact on mental health in the UK as we tackle an epidemic that millions of people face.
We were founded on the motto "talk to someone who gets it". We want to connect people who share lived experiences to provide an empathetic, non-judgmental space where everybody understands how it feels to experience mental health struggles.
Position Overview
Our web-chat service is run by our Volunteer Pack, each of whom have their own lived experience of mental health challenges. In addition, each shift has a 'Leader' and a 'Mentor'. These are Volunteers who carry out specific roles during the shift and, together, ensure its success:
- Leaders - Managers of the shift. There to ensure the shift runs as it should. They support and guide Volunteers through chats and follow safeguarding processes when an alert is raised. They escalate safeguarding alerts to the shift's Designated Safeguarding Lead (a trained professional). They also complete a 'Shift Handover' document once the shift is completed.
- Mentors - There to support and guide Volunteers through chats. Will take over from the Leader if there are safeguarding issues that need the Leader's attention and/or if the Leader needs a break.
As My Black Dog looks to expand our opening hours, we are looking to recruit additional Leaders and Mentors who can run shifts and cover additional shifts as necessary. We are looking to fill the following positions and shifts:
- Leader, Mondays (5pm - 7pm)
- Mentor, Mondays (5pm - 7pm)
- Leader, Thursdays (5pm - 7pm)
- Mentor, Thursdays (5pm - 7pm)
- Mentor, Fridays (7pm - 10pm)
- Leader, Saturdays (TBC*)
- Mentor, Saturdays (TBC*)
- Leader, Sundays (5pm - 7pm)
*We are currently finalising future opening hours on Saturday. Please apply for this particular shift if general availabilty on Saturdays is good.
Leaders and Mentors will be assigned a shift based on your availability and preference. The expectation is that Leaders and Mentors will form a ‘pair’ and, together, will do one shift at the same time each week. This is to provide stability, predictability and to encourage community-building between Volunteers. Shifts are 2-3 hours long. We may ask you to cover another shift when we are short, but you will never do more than 6 hours per week.
Training will be provided and you will be supported on shift by a Designated Safeguarding Lead, who will manage all safeguarding issues.
The work you will do as Leaders and Mentors will ensure we provide the best possible service to our Guests. You will also be helping our Volunteer Pack to do what we do best: helping those in need by speaking to someone who 'gets it'.
Who We Are Looking For
We are looking for people who have experienced their own journey with mental health and are in a strong position to support others. We ask that our Leaders and Mentors:
- Are strongly committed to helping others
- Have experienced mental health issues in order to relate to those seeking help
- Are collaborative and enjoy working with others
- Are encouraging and supportive
- Are organised and can monitor several things at once
- Can remain calm and focused during busy times and when safeguarding alerts are raised
- Are 18 years and over
- Can commit the time to a regular weekly shift
Role Responsibilities
- Supervise and support Volunteers whilst on shift with general enquiries, positive feedback and signposting.
- Assist with general volunteering enquiries whilst on shift. Provide time for guidance, instruction and de-briefing for Volunteers if required.
- Follow Leaders & Mentors processes including unexpected absence reporting, Volunteer check-in and check-out, and completing Shift Handovers.
- Monitor web-chat conversations and ensure all chats are tagged.
- Maintain ability to listen, remain calm and provide intervention if necessary.
- Be able to have difficult and often complex conversations about mental health, including Guests experiencing crisis and first-stage intervention support.
- If a Leader, work alongside the Designated Safeguarding Lead (DSL) when safeguarding risks are identified and, if a Mentor, take over responsibility for shifts when Leader and DSL have to address a safeguarding crisis.
- Exercise discretion in handling confidential situations and information, conveying sensitive information in a timely manner to necessary individuals.
- Provide written follow up of shifts via handover, ensuring all necessary information is handed over at the end of the shift.
- Adhere to all standards, policies and procedures of My Black Dog.
Please note: An Enhanced DBS Certificate is required for this role. If you do not have one, My Black Dog will arrange the DBS Check for you.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
*Join AfriLife M.I.N.D. as Volunteer Trustee Director
Southeast London (Remote/in-person)
Voluntary, flexible hours
Deadline: 18 August 2025
Send CV,+ 2 references + short interest note:
Are you a values-driven leader in social justice, mental health and community empowerment? We’re seeking two Trustee Directors to guide our mission empowering BAME communities with culturally responsive, (w)holistic care.
Who We Are
AfriLife M.I.N.D. is a profit-for-purpose setup transforming lives through mental, emotional, physical and social wellbeing services. We centre BAME lived experience and deliver inclusive, culturally competent supporting health and wellbeing.
Our Approach
We apply a (w)holistic lens—recognising how health, identity and community intertwine. Our work is rooted in compassion, collaboration and cultural relevance.
Our Values
- Abundance: investing in purpose and growth
- Empowerment: helping people own their lives
- Introspection: reflecting to refine impact
- Unity: celebrating diversity and solidarity
About the Role
You’ll help shape strategic direction, uphold strong governance and drive mission growth. Collaborate with a passionate board and contribute your expertise to help us thrive.
You Bring
- Experience in leadership, governance or community development
- Strategic thinking and a collaborative spirit
- Passion for health, education or social equity
- Commitment to inclusive, values-led service
- Bonus: interest in (w)holistic living or plant-based lifestyles
What You Gain
- A meaningful leadership role in a grassroots organisation
- The chance to influence positive change and grow your network
- A platform to live your values and make a real difference
Note
All Trustee Directors must be registered with Companies House, providing basic personal details (name, birth year, service address, nationality) for public record—standard UK requirement.
We welcome applications from African, Caribbean and other ethnic minorities, LGBTQIA+ individuals, people with lived mental health experience and those with diverse abilities.
The client requests no contact from agencies or media sales.