National Community Fundraising Manager Jobs in London, Greater London
We’re seeking an Administration Assistant to work alongside the Office Manager to provide Grants, Office and Finance admin support across the organisation to ensure the smooth running of Youth Music’s operations. The successful candidate will be a proactive individual, able to look ahead and plan for what’s coming up. You’ll also have strong IT and communication skills, experience managing multiple tasks and deadlines, with an eye for detail and an interest to work in the charity sector. You must have at least one year’s continuous experience working in a similar role.
Your administrative skills and experience will help us work towards our organisational outcomes; to equalize access and outcomes for children and young people, empower projects and professionals to survive and thrive, and inspire change amongst the creative ecosystem.
You’ll be excited by the opportunity to join the UK’s largest young people’s music charity, working in a varied and busy role within a collaborative, supportive environment.
Key responsibilities
Office & Finance Administration
- Working alongside the Office Manager to ensure the smooth running of the office.
- Responding to general enquiries.
- Co-ordinating the weekly staff office duties rota.
- Co-ordinating the internal meeting room booking schedule.
- Support the Office Manager to coordinate the prompt and accurate weekly grants and invoice authorisation and payments process.
- Working alongside the Office Manager in the review of supplier’s contracts.
- Preparing the monthly petty cash and credit card reconciliation for authorisation.
- Depositing cheques and cash donations as soon as they are received and recording transactions.
- Overseeing the Finance inbox, monitoring enquiries and invoices.
- Ensuring all finance records are filed accurately and systematically.
- Provide HR administrative support.
- Providing administrative support across all teams as and when required.
Grants Administration
- Coordinate grants programme shortlisting and assessment panel meetings.
- Schedule the Grants and Learning Team enquiry rota, events and 1:1s for prospective applicants.
- Collate photos, music and other digital assets from funded partner reports for use on our communications channels.
- Provide administrative support for our youth participation activities.
- Supporting our work with Funding Advisors, including scheduling training, checking availability, and tracking invoices.
General
- Carrying out all such additional duties as are reasonably commensurate with the role.
- This job description is not necessarily an exhaustive list of duties but is intended to reflect a range of duties the post-holder will perform.
Person specification
Essential
- At least one year’s continuous experience working in a similar role.
- Strong administration skills.
- Strong communication and interpersonal skills.
- Proactive approach to completing tasks and problem solving.
- High level of proficiency using Microsoft Office, including Excel and Outlook.
- Strong finance skills.
- Experience of using cloud-based invoice processing/database systems.
- Knowledge of and commitment to inclusion, diversity, equality and accessibility.
Desirable
- Experience in a charity, agency, youth or music organisation.
- Experience in writing meeting minutes.
- An understanding of the principles of data protection.
- Awareness of financial fraud risk management.
- Knowledge of grant making.
- Knowledge of using Salesforce and other databases.
- Understanding of the music education and / or music industries landscape.
- Passion for music and interest in its benefits for individuals and society.
The client requests no contact from agencies or media sales.
ID: 1209: Toy Appeal Campaign Assistant, External Engagement
Salary: £25,800 FTE per annum, inclusive of Inner London Weighting, Grade 1 point 10:
Location: Home based & Family Action Head Office, 34 Wharf Road London N1 7GR
Hybrid working - we typically work 2 days a week in the office (wheelchair accessible) and offer the flexibility to work remotely for the rest of the week.
Hours: Full-time, 37 hours per week
Contract: Fixed term contract of 24-weeks - from July 2024 / August 2024 to December 2024 /January 2025
Family Action & the Role’s Impact:
At Family Action we transform lives by providing practical, emotional and financial support to those who are experiencing poverty, disadvantage and social isolation. We have been building stronger families since 1869 and today we work with more than 60,000 families in over 200 community based services, as well as supporting thousands more through national programmes and grants
Do you want to bring joy to thousands of children this Christmas? Do you love all things Christmassy! Join our passionate team and make a real difference to the lives of disadvantaged children and families with our Christmas Toy Appeal.
Family Action is looking for an enthusiastic and organised Toy Appeal Campaign Assistant to play a vital role in our annual campaign to deliver over 10,000 toys and gifts to disadvantaged children. This is a fantastic opportunity to launch your career in the charity sector, working alongside experienced staff (both in-person and virtually) from our fundraising and marketing teams, gaining valuable skills and contributing directly to a heartwarming cause.
Overview of role:
The Toy Appeal Campaign Assistant plays a vital role in helping to coordinate Family Action’s Christmas Toy Appeal campaign -
· You will liaise with companies, groups, our services and partner charities to ensure the timely delivery of over 10,000 toys and gifts to disadvantaged children and young people
· You will be the first point of contact for the Toy Appeal, responding to enquires from organisations wishing to take part in the appeal, and internal colleagues receiving gifts.
What’s it like working with us?
This role sits within our small but high achieving fundraising team which was Shortlisted for Fundraising Team of the Year 2021 at the Third Sector Awards. The Team sits within our Directorate of Development and External Affairs, alongside our communications and brand, digital, business development and impact and influencing teams. Our role is to raise voluntary and some statutory funding for Family Action.
In the case of corporate, community and events fundraising, this means a mix of restricted and unrestricted funding. The team is well supported in our work by the Senior Leadership Group and Executive Group (Directors). The Corporate Partnerships team, comprising this role, three Corporate Partnerships Managers, Fundraising Administrator and the Head of Corporate Partnerships. The team works closely with colleagues across brand, communications and digital, with activity integrated into organisation-wide Christmas campaign.
For more details, please see the Job Description & Person Specification.
Benefits*
- an annual paid leave entitlement that commences at 25 working days (pro rata) plus bank holidays
- up to 6% matched-pension contributions
- flexible working arrangements and new starters have the right to make flexible working requests from day one of employment
- enhanced paid sick leave and paid family leave provisions
- eye care and winter flu jabs vouchers
- cycle to work scheme
- investing in your professional development with ongoing quality training and career development opportunities
*Please note that some of these benefits are only applicable after 6 months of employment.
We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect.
· Closing Date : Wednesday 12th June 2024 at 09:00
· Interviews: w/c 17th June 2024, in-person at Family Action Head Office, N1 7GR
For direct queries or if you would like to discuss any aspect of the selection process or flexible working requests, please email Katrina Fritsch: email address can be found on our job advert attachment.
Our commitment to Equality, Diversity & Inclusion:
We are happy to consider any reasonable adjustments that candidates may need during the recruitment process and you will be asked whether you require any adjustments if shortlisted for interview. We also make reasonable adjustments on the job, where required.
We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. We particularly welcome ethnically diverse candidates, LGBTQIA+ candidates and candidates with disabilities because we are committed to increasing the representation of these groups at Family Action. We know that greater diversity will lead to even greater results for families and children and strive for our workforce to be truly representative of the diverse communities we support. We offer a guaranteed interview scheme for disabled applicants and will reimburse your travel cost if you attend an interview.
Who we are
Arts for Dementia is a small charity but a leader in our field. We work with artists, galleries, museums and community spaces to offer inspiring arts programmes for people in the early stages of dementia and their companions. We train facilitators from around the country in early stage dementia awareness and how to deliver effective arts-based activities for people living with dementia. We also raise awareness of the value of the arts for people affected by dementia through our advocacy work.
Our values
Creative; Inclusive; Collaborative; Empowering; Inspiring
Key responsibilities
Working with and supporting the Programmes and Communications Manager, alongside the Charity Administrator, to deliver creative programmes for people affected by dementia, including:
· Community research, specifically identifying potential partners and referrers for our creative programmes, including older adults organisations, arts organisations, NHS and memory services and community centres
· Community outreach and development, including contacting, building relationships and working with potential partners and referrers, with a key focus on improving the diversity of our network and participants
· Recruitment of workshop participants, particularly identifying key referrers and those working with people with dementia, visiting relevant organisations to raise awareness and share information, and gathering contact details of potential participants
· Participant communication and relationship-building, including reminding participants with dementia and family carers of upcoming sessions, being main point of contact for some programmes
· Co-ordinating creative programmes, including working with host organisations, artists and volunteers to set up the space, welcome participants, support them throughout the session, and ensure their enjoyment and safety
· Assisting at and eventually delivering our training to artists and learning teams from cultural organisations
· Supporting the work of the wider organisation, including our weekly online Art Wednesday sessions, events, exhibitions, fundraising events etc, as needed
· Assisting the Programmes and Communications Manager with volunteer and artist management as needed
Skills, knowledge and experience
Essential
· Excellent networking and relationship-building skills
· Excellent written and verbal communication skills
· Highly organised with excellent time-management
· Experience of community outreach/development
· Experience hosting groups; warm and personable demeanour
· Engaging and enthusiastic when speaking about our work
· Ability to work reliably and independently, including problem solving
· Ability to work flexibly, responding to the changing demands and needs of a small, busy organisation
· Flexible to work some evenings and occasional weekends as needed
· Experience of working remotely
Desirable
· Experience of customer service
· Experience with a CRM
· Experience of the charity sector
· Understanding of dementia
· Interest in the arts
We are keen to have a diverse and inclusive team, and welcome applications from minoritised groups.
Please send a CV and a covering letter, which should include:
• Your relevant skills and experience, with reference to the list of essentials and desirables listed
• Why you would like to work for Arts for Dementia
At Arts for Dementia we use the power of the arts to inspire people living with dementia to get creative, connect, learn new skills and have fun.
![](https://downloads.charityjob.co.uk/cdn-cgi/image/width=148,height=82,fit=cover/media/68a66530_62b6_4420_9d7b_073141c857bb_2023_05_25_04_39_02_pm.jpg)
![](https://downloads.charityjob.co.uk/cdn-cgi/image/width=148,height=82,fit=cover/media/a4d_2022_12_01_dscf8912_resized_2023_05_25_05_07_00_pm.jpg)
![](https://downloads.charityjob.co.uk/cdn-cgi/image/width=148,height=82,fit=cover/media/arts4dem_03_22_dscf4972_resized_2023_05_25_05_09_33_pm.jpg)
![](https://downloads.charityjob.co.uk/cdn-cgi/image/width=148,height=82,fit=cover/media/eben140722_0004_resized_2023_05_25_05_12_05_pm.jpg)
The client requests no contact from agencies or media sales.
The Cleft Lip and Palate Association (CLAPA) is the national charity for people affected by cleft lip and palate in the United Kingdom.
CLAPA supports people affected by cleft to take control of their journey, connect with others, and use their voices to impact the future of care. Our vision is that no one affected by cleft lip and palate in the United Kingdom will go through their journey alone.
We are looking for a Content Coordinator to join our small but dynamic communications team.
As CLAPA’s Content Coordinator, you’ll be responsible for publishing a steady stream of stories, blogs and other engaging content on our website and other platforms.
The UK cleft community is full of fantastic stories waiting to be told, and you’ll be there to sensitively support people of all backgrounds to share these stories with your insightful questions and top-notch editing abilities. You’ll be comfortable talking to everyone from school-age children to NHS cleft surgeons to get the kind of content that will inspire and engage our community.
You’ll be our go-to writer when a new resource needs to be drafted or edited, and you’ll enjoy the challenge of adapting your writing to different briefs and communicating complex ideas to people of all ages and abilities. This is a brand new role to meet rising demand within the team, so you will have a real opportunity to make the role ‘yours’. You’ll have the freedom to try new things, share ideas, learn from feedback, and work with others to solve problems. While you’re expected to be proactive in fulfilling key tasks, you’ll be fully trained and supported in every aspect of your work by the Head of Impact.
Our ideal candidate is a creative and confident writer who shares our values and our staff team’s dedication to supporting the UK cleft community.
Our outgoing Communications Officer in March 2024 had this to say about their role:
“CLAPA is hugely encouraging to new ideas and brings out the best of your strengths whilst providing the support to develop and grow. I have never worked for such a friendly, caring, hardworking team that is incredibly proud to deliver our services to the cleft community. […] Do not hesitate to apply if you want to feel part of a positive and supportive charity filled with dedicated and talented colleagues!”
How to Apply
Please complete the Application Form linked in the Recruitment Pack. For safeguarding reasons, we are not able to accept CVs.
Applications close: Monday 1st July at 9 am
Interviews: Wednesday 10th July (via Zoom)
Start date: ASAP
The client requests no contact from agencies or media sales.
LMK (Let Me Know)
Programme Coordinator
-
20 hours per week, ideally spread over 5 days, Monday-Friday. Possibility of term-time only work if preferred by applicant
-
£30,000 p.a. (pro-rated)
-
Working from home, with occasional travel to London
-
Permanent contract
About LMK
Good relationships shape our health and happiness, yet we are taught so little about them. LMK (Let Me Know) is on a mission to change that. We are a young and thriving charity providing education about healthy and unhealthy behaviours so that young people have the knowledge and skills to avoid abuse and thrive in their relationships. We work in schools, community organisations and workplaces across London.
LMK is growing at pace and we are ambitious in our plans for the future. We’ve already engaged 15,000 young people and professionals in our workshops in our first 4 years and we want to reach 10,000 young people per year by 2025-26.
We will achieve this by engaging new schools, community groups and workplaces in our offer, whilst also continuing to provide a high-quality service to those who have already experienced LMK workshops, embedding our programme into their annual delivery plans.
We have:
✔ A clear plan of who we want to target for our workshops over the next 3 years
✔ An engaged leadership team and Board of Trustees
✔ Evidenced outcomes, rich data/statistics and compelling case studies
✔ Diversity and strong social purpose
✔ A new organisational strategy that sets our vision from 2024-2027
✔ A new CRM system that has been built to support our ambitions
Job Purpose
The purpose of the Programme Coordinator is co-ordinate with all parties (Community Engagement Manager, the Programme Manager, LMK Leaders and the host organisations) to enable LMK to deliver high quality workshops for young people/youth work professionals/workplaces.
Acting as the lynchpin of the organisation’s delivery team, the Programme Coordinator takes the workshop brief from the LMK Community Engagement Manager and then works with the Programme Manager to secure facilitators (LMK leaders), ensures the host organisation receives all supporting information, and provides LMK Leaders with the resources they need to deliver the workshop effectively. This role is also responsible for regular reporting about workshop bookings and delivery.
Reporting to our CEO, the successful candidate will be part of LMK’s core staff team. You will work with LMK staff, LMK Leaders, members of our Youth Advisory Board, trustees and key stakeholders to develop and implement our long-term strategy.
Key responsibilities:
-
Provide excellent customer service to organisations who are hosting LMK workshops, ensuring that all communication is timely and accurate, and any questions are responded to in full.
-
Liaise with the Programme Manager and LMK Leaders to ensure there is clear understanding around their areas of expertise, availability and any specific considerations that need to be taken into account when delivering workshops.
-
Open up opportunities to deliver workshops to any Leader applicable, ensuring the allocation of workshops is done fairly and consistently.
-
Ensure LMK leaders have the information and resources required to deliver their workshop.
-
Work closely with the Research and Evaluation Manager to ensure that the correct evaluation surveys are made available to workshop participants.
-
Work with our Head of Fundraising to track workshop delivery against funder commitments.
-
Keep the CRM system data up to date in a timely way.
-
Produce regular reports for the CEO on the booking and delivery of workshops, as well as any ad-hoc reports requested.
-
Share Leader evaluation feedback from workshops with Leaders.
-
Check invoices submitted by LMK leaders, and work with the Programme Manager to get them approved.
-
Support the Programme Manager to organise LMK Leader Huddles and training events.
-
Comply with our policies and procedures relating to safeguarding, confidentiality, complaints and data protection.
Person specification
-
At least 2 years’ experience in an event management/admin management/executive assistant/operations role where there was a strong requirement to work with multiple stakeholders internally and externally.
-
Excellent communication and interpersonal skills, with an excellent track record of customer service.
-
Proven ability to work well within a team.
-
Highly organised to manage a diverse workload with excellent time management and ability to pay attention to detail.
-
Excellent organisational skills, with a keen attention to detail.
-
Creative thinker with the ability to problem-solve and adapt in a fast-paced environment.
-
Excellent IT skills across core MS/Google packages, ideally with experience of CRM use
Safeguarding
This post is subject to a basic DBS check
In return for your dedication, we will offer you
✔ The opportunity to help prevent relationship abuse and domestic violence in young people
✔ A competitive salary
✔ Working from home
✔ A genuinely flexible working environment
✔ Pension of 6%
✔ 32 Days of annual leave, (including bank holidays) – pro-rated for this role
✔ Employee Assistance Programme
✔ Wellbeing perks
✔ A diverse, bold and collaborative culture with two social meet-ups annually in London
LMK strives to create a fair and healthy environment where all our colleagues feel valued and able to be their authentic selves at work. We understand that our people have commitments and personal interests outside of work and so we create a flexible working environment, in which people can perform at their best.
LMK values the differences that a diverse workforce brings and is committed to inclusivity. We welcome all applicants from any race, ethnicity, colour, religion, gender, age, sexuality, or any other protected characteristic.
We can make reasonable adjustments throughout the application process and on the job. Please let us know, by contacting us separately if you need any adjustments or changes to be made during the recruitment process because of a disability or long-term health condition.
You can learn more about how we handle your personal data and your rights by reviewing our privacy notice LMK Privacy Policy
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Do you have experience working with families and children aged 0-13, a good understanding of the needs of vulnerable families and a relevant vocational or academic qualification?
Welcare is recruiting an experienced Family Support Worker to deliver a broad-based preventative support service for families with children up to the age of 13 in partnership with schools, churches, the local authority and other agencies, in the London boroughs of Bromley and Greenwich.
You will be delivering practical and emotional support to enhance the life chances of children who have experienced domestic abuse and social isolation through one-to-one support and group work programmes. The post requires working with families in person and online remote working. The office base is in Community House, Bromley.
General Duties:
1. To promote the programmes of work and manage the external and internal referral process including the assessment of need, risk and safeguarding concerns.
2. Hold a caseload of 4 families delivering “whole family” or targeted interventions.
3. Lead and facilitate community group work programmes including 6 #CapeAbility in Schools programme which aims to build resilience and self-esteem for children in key stage 2.
4. Lead and facilitate groupwork programmes for parents such Strengthening Families Strengthening Communities and Child Overcoming Domestic Abuse.
5. Safeguard the welfare of children, young people, and vulnerable adults you work with directly and take appropriate action if escalation is needed.
6. To provide practical and emotional support to families or advocacy and signposting to specialist and universal services where appropriate.
7. Ensuring that the voices and views of children and young people are sought, heard and represented appropriately.
8. Attend designated meetings with multi-agency professionals and act as lead professional where appropriate to support the Team Around the Child/Family or Early Help Assessment (EHA).
Please see attachment for further responsibilities
Please submit your CV, a covering letter and complete the short application form. Shortlisted applicants will be required to complete a longer application form prior to a face to face interview.
The client requests no contact from agencies or media sales.
Data Operations Officer
Contract: Permanent, Fulltime, 35 hours per week
Salary: £39,358 - £41,325 with excellent benefits
Location: London, UK
Hybrid Working: A minimum of 40% of working time is spent face to face, either in London office, or as a result of external engagement or travel for WaterAid. WaterAid is located at Canary Wharf, London and this will be your location and contract base. In order to apply for this post, you must be able to demonstrate your eligibility to work in the UK.
About WaterAid:
Want to use your skills in data to play a vital role in making clean water, decent toilets and good hygiene normal for everyone everywhere?
We need passionate, creative and dedicated people. In return, you will be encouraged and empowered to be yourself at your very best. Together, we will make a bigger difference.
Join WaterAid as a Data Operations Officer to change normal for millions of people so they can unlock their potential, break free from poverty and change their lives for good.
About the Team:
The WaterAid Data Operations Team works in close collaboration with colleagues in the wider Community and Fundraising directorate as well as Finance, and the team plays a vital role ensuring that WaterAid UK adopts an insight-led and data-driven approach to maximising return on investment in fundraising and campaigning activity.
The Data Operations Team is responsible for the day-to-day running of WaterAid's CRM and Integration Hub. This responsibility requires that the team manage the input of data from external sources (import files from multiple agencies) via the Integration Hub and for the output of key financial processes such as the Gift Aid and Direct Debit claims, while ensuring that the systems are always available to end-users and that security and access are managed in accordance with best practice.
The team also hosts the Data Support function, providing resolution to most Data Operations related cases and allocating cases to other members of the wider department where appropriate.
About the Role:
As our positive and proactive Data Operations Officer you will play a crucial role in ensuring that key processes are efficiently executed and help to coordinate incoming support requests to the team. You will play a key role in ensuring the integrity and accuracy of WaterAid's fundraising data, carrying out data quality checks and financial reconciliation.
You'll also be responsible for carrying out key financial processes from the database, such as Direct Debit and Gift Aid claims. We're looking for someone who is motivated and enthusiastic, with a high attention to detail and the ability to use their initiative to solve problems.
About You:
- Experience of working with data in a relational database
- Great verbal and written communication skills
- Excellent IT skills, with advanced experience of using Microsoft Excel and Word
- A solid understanding of the Direct Debit Scheme and Gift Aid
- Good understanding of fundraising products.
Although not essential, we also prefer you to have:
- Experience of using Microsoft Dynamics 365.
- Experience of using a helpdesk application, with an ability to use initiative to prioritise effectively and provide support to colleagues.
- Experience of submitting Direct Debits to Bacs.
- Knowledge of HMRC Gift Aid regulations.
- Knowledge of SQL, SSMS and their application.
Closing date: Applications will close at 23:59 on 30th June 2024. Shortlisting and interviews may take place on a rolling basis and the application process will close if a suitable candidate is found prior to the advertised closing date.
How to Apply: To see the full job pack, please click 'Apply'. Please apply by submitting your CV and a cover letter into one document in either Word Document or PDF format.
Pre-employment screening: To apply for this post, you must be able to demonstrate your eligibility to work in the UK. All our vacancies require a basic Disclosure and Barring Service (DBS) check to comply with our Safer Recruitment policy.
Our Benefits:
- 36 days' holiday (including 8 Bank Holidays)
- Option to buy an extra 5 days annual leave
- We offer a generous pension plan with employer contribution of up to 10%
- Wide range of flexible and agile-working arrangement
- Season Ticket Loan
- Free annual eye tests
- Pay as You Give charitable giving scheme
- Enhanced Maternity and Adoption/Surrogacy pay, Shared Parental Leave and Paternity Leave
- Sabbaticals
- Volunteer Day
Our Commitment
Our People Promise:
We will work with passion and focus to ensure safe and sustainable water, toilets and hygiene are available to everyone, everywhere. WaterAid is a place of purpose - where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to put the wellbeing of our people first, to be a place where people feel safe and able to contribute their voice and truly live our values.
Equal opportunities:
We are an equal opportunity, disability-confident employer and are dedicated to achieving the highest standards of diversity, equity and inclusion. We welcome applications from people of all backgrounds, beliefs, customs, traditions and ways of life. This includes, but is not limited to, race, gender, disability, age, sexual orientation, religion, national or social origin, health status, and economic or social situation.
Safeguarding:
We are also committed to protecting everyone we come into contact with. We have a zero-tolerance approach to abuse of power, privilege or trust across our global work, and any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously.
The Database Assistant will maintain Symplectic Grant Tracker, a key organisational database, ensuring all data is accurate and meaningful. This database holds the application portal for organisations and is how the Grants & Learning Team manage and support funded partners with their grants. You will undertake regular database administration tasks, such as adding new users, updating forms, importing data and amending the database where required by the team.
You will play a key role in the organisation around GDPR and data protection, working alongside the Database Administrator with a focus on our Salesforce databases, to ensure consistency across both systems. You’ll be working within a team that advocates for evidence-led decision making and a sustainable data culture.
You’ll be a member of the Communications & Marketing team, reporting into the Insights Manager. You’ll also be working closely with the Grants & Learning Team who are responsible for delivering our ambitious, nationwide grants programme and who currently support over 500 grassroots organisations and 18-25 year old creatives. This role will be responsible for ensuring that the correct information is stored effectively and is easily accessible, reportable and usable on Grant Tracker. The Database Assistant will assist us to demonstrate delivery against our Business Plan by programming our grants database to be the most effective at collecting and producing the data output needed by the team.
This new role will be a reliable support for users across the organisation, providing helpful and friendly support.
About you
You will have experience with databases, excellent administration, communication and analytical skills, and a keen eye for detail. You will be highly organised, task-focussed and have a methodical approach to your work. In addition, you’ll be able to demonstrate good understanding of regulatory and compliance practices surrounding data protection. You will lead on with the review and writing of guidance and user support materials, enabling users to feel confident in their use of databases.
You’ll enjoy liaising with colleagues and staff at all levels. You’ll be proactive, thriving in a busy environment with an ability to prioritise based on organisational need. You’ll have a collaborative approach, able to communicate to audiences with varying levels of technical expertise.
Your key data management and interpersonal skills will help us work towards our organisational outcomes; to equalize access and outcomes for children and young people, empower projects and professionals to survive and thrive, and inspire change amongst the creative ecosystem.
You will be interested in developing a career in data management, particularly in the creative sector and/or grant-making. This role will enable you to develop your technical skills while gaining a good understanding of how a grant-maker and creative industry-based organisation works, as data and data management cuts across all elements of our work.
Key responsibilities
General administration duties
- General administrative functions for Grant Tracker: user maintenance, updating records, importing data and amending the database.
- Database administration for funding programmes: setting up funding rounds, building forms, testing and ensuring data integrity.
- Create and maintain reports and dashboards for teams across the organisation, presenting data in a useful and efficient way.
User support
- Provide training for new users and growing Grant Tracker skillsets across Youth Music with one-off and ongoing training, support the development of our ‘super-users’, maintaining relationships across the team and supporting them with their daily system requirements.
- Maintain user manuals and system documentation, building upon existing data management processes and user guides.
- General bug-fixing and user support.
Database maintenance and integrity
- Performing database maintenance tasks, including diagnostic tests and ensuring data integrity.
- Ability to find creative and innovative solutions to solve problems and improve efficiency.
- Ensuring we comply with our own policies across all our databases with regards to GDPR legislation.
- Managing the relationship with our technology partners by gathering detailed requests for improvements or changes to the system.
General
- Carrying out all such additional duties as are reasonably commensurate with the role.
- This job description is not necessarily an exhaustive list of duties but is intended to reflect a range of duties the post-holder will perform.
Person specification
Essential
- At least one year’s continuous experience working in a similar role.
- Ability to work independently with own initiative on various ongoing projects.
- Excellent attention to detail, with high levels of accuracy and consistency.
- Good understanding of GDPR, and familiarity with approaches to ensuring data integrity.
- Strong MS Office skills, including the ability to segment, analyse and manipulate data (Advanced Excel).
- Strong relationship-building skills with the ability to provide helpful and friendly support to database users during introductory and ongoing training.
- Excellent project management skills and the ability to deliver high-quality work in a fast-paced environment.
- A fast learner, with willingness and commitment to develop further knowledge and qualifications on key systems (with support from Youth Music).
- Knowledge of and commitment to inclusion, diversity, equality and accessibility.
Desirable
- Experience in a charity, agency, youth or music organisation.
- Knowledge of grant making.
- Understanding of the music education and / or music industries landscape.
- Passion for music and interest in its benefits for individuals and society.
The client requests no contact from agencies or media sales.
Data Transformation Programme Lead
Contract: 12 Months Fixed term contract, 35 hours per week
Salary: £56,249- £59,602 with excellent benefits
Location: London, UK
Hybrid Working: A minimum of 40% of working time is spent face to face, either in the London office or as a result of external engagement or travel for WaterAid. WaterAid is located at Canary Wharf, London, and this will be your location and contract base.
About WaterAid:
Want to use your skills in Data Transformation and Programme management to play a vital role in making clean water, decent toilets and good hygiene normal for everyone everywhere?
We need passionate, creative and dedicated people. In return, you will be encouraged and empowered to be yourself at your very best. Together, we will make a bigger difference.
Join WaterAid as Data Transformation Programme Lead to change normal for millions of people so they can unlock their potential, break free from poverty and change their lives for good.
About the Team:
The Performance, Insight and Innovation department focuses on establishing an insight-led approach to fundraising, campaigning, and influencing, combining the analysis of performance data with market research to deliver recommendations and support for strategy development and optimisation of future activity. There are three data functions that collaborate together and across the organisation to manage, optimise and drive value from our data - Data & Analytics, Data Operations and CRM Development. We utilise Power BI, Dynamics d365, Azure and our own Integration Hub and Data Warehouse to underpin our work.
About the Role:
As our Data Strategy Transformation Programme Lead you willl play a pivotal role in delivering our data transformation strategy roadmap, helping ensure that we can achieve our ambitious goals for income growth and ultimately that everyone, everywhere has clean water, decent toilets and good hygiene.
In this role, you will lead on initiatives, provide programme oversight and coordination and support others delivering change projects. For example:
- Co-creating and embedding a new operating model, business processes and ways of working across our data functions and with stakeholders.
- The development and iteration of a Performance Dashboard for Data and our Data functions, with support from analysts and engineers within the team
- The roll out of a data culture programme across Communications and FundraisingCommunications and Stakeholder engagemen
- Progress tracking and reporting: Track and report against progress of the programme and initiatives within it, as well as monitoring and responding to risks and communication with stakeholders
- Support others who are leading on projects within the programme, providing practical guidance and monitoring progress. For example:
- Establishment of a Data Governance function
- Streamlining income processes
- Business process improvement projects
- Track and report against progress of the programme and initiatives within it, as well as monitoring and responding to risks.
About You:
You'll be an experienced programme manager with specific experience of working within data functions and driving business improvements.
To be successful, you'll need:
- Project management experience (qualifications handy but not essential, proven experience most valuable)
- Analytical and problem-solving skills and a solution-orientated mindset
- A collaborative approach and ability to work across teams and matrix structures with ease
- Knowledge and experience of data systems, data management principles and supporting technologies
- Experience in implementing operating models and ways of working, ideally in a data or technology team
- Experience of utilising Operational Management and productivity tools to manage workload, workflow and prioritisation and to analyse effectiveness.
Closing date: Applications will close at 23:59 on Sunday, 30th June 2024. Shortlisting and interviews may take place on a rolling basis and the application process will close if a suitable candidate is found prior to the advertised closing date.
How to Apply: To see the full job pack, please click 'Apply'. Please apply by submitting your CV and a cover letter into one document in either Word Document or PDF format.
Pre-employment screening: To apply for this post, you must be able to demonstrate your eligibility to work in the UK. All our vacancies require a basic Disclosure and Barring Service (DBS) check to comply with our Safer Recruitment policy.
Our Benefits:
- 36 days' holiday (including 8 Bank Holidays)
- Option to buy an extra 5 days annual leave
- We offer a generous pension plan with employer contribution of up to 10%
- Wide range of flexible and agile-working arrangement
- Season Ticket Loan
- Free annual eye tests
- Pay as You Give charitable giving scheme
- Enhanced Maternity and Adoption/Surrogacy pay, Shared Parental Leave and Paternity Leave
- Sabbaticals
- Volunteer Day
Our Commitment
Our People Promise:
We will work with passion and focus to ensure safe and sustainable water, toilets and hygiene are available to everyone, everywhere. WaterAid is a place of purpose - where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to put the wellbeing of our people first, to be a place where people feel safe and able to contribute their voice and truly live our values.
Equal opportunities:
We are an equal opportunity, disability-confident employer and are dedicated to achieving the highest standards of diversity, equity and inclusion. We welcome applications from people of all backgrounds, beliefs, customs, traditions and ways of life. This includes, but is not limited to, race, gender, disability, age, sexual orientation, religion, national or social origin, health status, and economic or social situation.
Safeguarding:
We are also committed to protecting everyone we come into contact with. We have a zero-tolerance approach to abuse of power, privilege or trust across our global work, and any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously.
We are looking for a researcher to support our team with delivery of our research and policy programmes.
The post will suit someone looking for a junior research and policy role, who is passionate about social change, enthusiastic about Demos’ mission, able to work across multiple projects, and wants to work with and support the development of a collaborative and dynamic team. We are looking for people with an interest in research and policy and ideally some practical experience of research design and delivery. This experience can be either in an academic or professional setting - even if you haven’t worked in a think tank before, we would still be interested in hearing from you. A positive, can-do attitude and enthusiasm for learning about different topical policy areas is also essential. We encourage you to apply if this sounds like you.
Interviews will be conducted in the second week of June. If you submit your application after the role has been filled, we will let you know and keep your details on file for future opportunities.
The role will suit someone interested to:
-
Carry out high-quality research (e.g. literature reviews, surveys, focus groups etc.) and develop policy ideas that can influence policy makers in Whitehall, Westminster and beyond.
-
Collaborate with partners to amplify our research findings and advocate for policy change.
-
Writing reports, briefings and articles that communicate policy ideas clearly and to a wide audience.
-
Be part of a welcoming, creative community of thinkers – both at Demos and among the many other organisations we work closely with.
Responsibilities
You’ll be involved in the delivery of research and design of research materials, using qualitative and quantitative methods to undertake original research to inform evidence-based policy recommendations. You will be looking for opportunities to develop your project management skills.
You’ll write high-quality research reports, blogs, and other outputs for a range of audiences, and work with our External Affairs team to communicate our research findings clearly, compellingly and creatively.
You’ll help develop Demos’ networks with different stakeholder groups, including policymakers, industry, academic, media and civil society. You will be keen to identify fundraising opportunities and support writing proposals.
You’ll work within our core research and policy team, working on a range of projects related to our pillars:
-
Citizen Economy - that helps people to participate in our economy and spreads prosperity throughout our communities
-
Public Service Reform - that empower communities, encourage prevention and improve outcomes
-
Collaborative Democracy - that enables participation by citizens and improves the policy making process
About you
The types of experience and skills we are looking for include the below. We welcome a range of applications which include parts of these attributes.
Desired experience
-
Demonstrable professional experience in a research and/or public policy role and setting
-
Conducting primary research, including research design (discussion guides, surveys etc.) and moderation
-
Conducting secondary research, including literature reviews and evidence reviews
-
Playing a critical role in project delivery and providing project management support
-
Supporting fundraising efforts, including drafting grant applications and/or project proposals
-
Building networks and collaborating with external partners
Skills
-
Enthusiastic, with a can-do attitude and ability to juggle priorities in a dynamic workplace
-
Keen to learn and take up opportunities for professional development
-
Knowledge and understanding of research design, methods and ethics
-
Ability to use, analyse and interpret data
-
Excellent written and verbal communication skills: comfortable writing for a range of audiences, presenting complex information in easy-to-understand and engaging formats
-
An interest in how policymaking works, and how change happens
-
Demonstrable interest and passion for public policy making and social change, at the community, local, national or international level, and interest in the future of technology and the political questions it raises.
Demos is committed to equality and valuing diversity within our organisation. We recognise, celebrate and promote the positive contributions that are made by diverse groups: engaging with and promoting the voices of people whose voices may not otherwise be heard is core to our work and we believe that this should be reflected in our team. We strongly encourage applications from people from minority ethnic communities, people with disabilities, or others with lived experience of disadvantage. We have flexible working policies, and would be happy to discuss flexible working requirements with any candidates.
For more information about this role as well as the application process, please visit our website. Please note that interviews will be conducted on a rolling basis throughout August and job offers may be made before the closing date, so we encourage you to apply as soon as you can. If you submit your application after the roles have been filled, we will keep your details on file for future opportunities.
Posted on: 31st May 2024
Closed date: 18th June 2024
The client requests no contact from agencies or media sales.
Battersea’s Finance and Corporate Resources directorate is responsible for leading, developing, managing, and supporting the financial, technological, infrastructure and compliance services across Battersea. We are looking for a Systems Accountant to join our Finance Team. This person will manage and administer Battersea’s key finance system, Oracle NetSuite, and support with broader process improvement projects across the function. They will be responsible for ensuring the integrity, efficiency and functionality of financial systems and processes to support effective and accurate financial operations. They will also play a key role in delivering an excellent customer experience, delivering training, and advising on best practice.
The ideal candidate will have significant experience maintaining financial and reporting systems, be proficient in the use of Oracle NetSuite, and be CCAB-qualified.
What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:
- 28 days of annual leave (plus 8 days paid public holidays) per year
- Discounted gym memberships and cycle to work schemes
- Employee Assistance Programme and access to Wellbeing Resources.
- Generous pension contributions – up to 10% employer contribution
- Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
- Annual interest-free season ticket loans
We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.
Our hybrid working model:
We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.
Diversity and inclusion:
At Battersea, we are committed to developing and supporting a diverse workforce and inclusive culture in all aspects of our organisation. We aim to ensure that this pledge, reinforced by our values, is embedded in our day-to-day working practices and our work together.
By hearing from and valuing different experiences, perspectives, and contributions, we know we can provide the best expert care for every dog and cat who needs us. We welcome and encourage applications from people of all backgrounds, particularly those from diverse ethnic communities and people with disabilities, who we know are currently underrepresented in our workforce.
As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best.
More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.
Closing date: 13th June 2024
Interview date(s): w/c 17th June 2024
For full details, please download our recruitment pack.
To apply for the role, please click the button below. All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.
The client requests no contact from agencies or media sales.
Battersea’s Human Resources department provides expert advice, guidance and support by working in partnership with leaders, managers, teams and people across the organisation. Within the Human Resources department sits the Learning and Organisational Development (L&OD) Team that works strategically to build organisational capacity through delivery of our L&OD Strategy. L&OD works in partnership with the organisation, developing solutions that are aligned to our mission and strategy and are a good fit with our culture and people, combining face to face and digital learning experiences.
The L&OD Coordinator will play a key part in a team who are passionate about culture and people development are trusted throughout Battersea. They will take responsibility for the co-ordination, planning and administration across the L&OD Team, acting as a first point of contact for all queries ensuring a responsive and customer focused service. They will provide timely and accurate coordination of activities across all areas of the L&OD function, and will have excellent organisational and communication skills, have a pro-active and professional approach and work effectively within a team and with stakeholders.
The ideal candidate for this role will be someone with experience of working in a fast-paced coordinator and/or administrative role in human resources, learning and development or organisational development, with a high level of accuracy and attention to detail.
What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:
- 28 days of annual leave (plus 8 days paid public holidays) per year
- Discounted gym memberships and cycle to work schemes
- Employee Assistance Programme and access to Wellbeing Resources.
- Generous pension contributions – up to 10% employer contribution
- Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
- Annual interest-free season ticket loans
We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.
Our hybrid working model:
We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.
Diversity and inclusion:
At Battersea, we are committed to developing and supporting a diverse workforce and inclusive culture in all aspects of our organisation. We aim to ensure that this pledge, reinforced by our values, is embedded in our day-to-day working practices and our work together.
By hearing from and valuing different experiences, perspectives, and contributions, we know we can provide the best expert care for every dog and cat who needs us. We welcome and encourage applications from people of all backgrounds, particularly those from diverse ethnic communities and people with disabilities, who we know are currently underrepresented in our workforce.
As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best.
More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.
Closing date: 23rd June 2024
Interview date(s): 27th June 2024
For full details, please download our recruitment pack.
To apply for the role, please click the button below. All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.
The client requests no contact from agencies or media sales.
The Director of Programmes will contribute to The Africa Centre’s emerging strategic priorities, overseeing and delivering programmes and related project activity. They will engage and connect with diverse audiences and communities through creative programming, delivering innovative, enriching, dynamic and enjoyable events and experiences that entre people of African descent and reach the widest demographic. They will play a leading role in delivering our learning and inclusion work, developing audiences, existing and new, and oversee all The Africa Centre programme activity across the UK, on the African continent and in the wider African Diaspora.
As part of the Senior Leadership team, they will play an important part in driving the vision, mission, and values of The Africa Centre as a world-leading organisation at the forefront of debate, dialogue, and social purpose around our five core pillars of arts & culture, education, community development, entrepreneurship & innovation and thought leadership. Through innovative programme development, they will ensure that the urgent issues faced by people of African descent are reflected and addressed in The Africa Centre’s activity profile. They will ensure that The Africa Centre is a place of fun, connection, education and information, relevant to all people with an interest in Africa and African people.
KEY RESPONSIBILITIES
Strategic Leadership
- Oversee, convene and deliver TAC programmes, developing live and digital content in line with our strategic priorities.
- Fulfil the leadership role of contributing to the development of The Africa Centre’s emerging strategy.
- Lead and convene programme development and content delivery, ensuring commercial, artistic, operational and audience development objectives are met for both live and digital events.
- Draw on audience segmentation, communications and brand strategies to strategically align programme to audience and our income generation objectives.
- Work collegiately with the Senior Leadership Team to develop and deliver The Africa Centre’s Audience Development Strategy linked to the programme and strategic objectives.
- Identify opportunities to apply for funding and contribute to income generation activities related to programming and engagement.
- Lead on developing and delivering high quality experiences for artists and experts across all our activities, ensuring they are supported and nurtured.
- Establish a strategy for identifying, supporting, and nurturing new creative talent.
- Lead on safeguarding, equalities, diversity, inclusion and access across the organisation’s programming.
Programme Leadership
- Deliver world class content to reflect African excellence drawing on the best creative minds and experts across multiple genres – from contemporary arts to literature and fiction; science and history; geo-politics and climate change; equalities and democracy and more.
- Deliver original content that has variety, breadth, and depth, identifying the most appropriate structure for building relationships with partners, commissioning new work, contracting artists, identifying thought leadership opportunities and utilising a wide range of formats – live and digital - to implement ideas.
- Draw on the expertise within the team, their networks and creative content, convening an holistic programme in line with TAC’s strategic priorities, income generation priorities and brand.
- Develop and implement TAC’s Elimu Education Programme, fostering relevant relationships with educational institutes from primary to tertiary levels across the UK and beyond, and co-creating programmes of activity.
- Oversee the development, implementation, monitoring and reporting of any contracted work that delivers programmes of activities in the UK and abroad,
- Lead on developing, nurturing and administering relationships with strategic partners including the TAC Global Network of Affiliate Organisations.
- Oversee the work of the Young Africa Centre.
Engagement
- Maintain existing and develop new audiences, identifying programme strands that respond to and anticipate the needs and interests of diverse communities, introducing new ideas, innovative content and inclusive talent pathways.
- Seek out, develop, and sustain networks, stakeholders and partnerships at local, regional and global levels, and explore new ways for the charity to grow and develop at the cutting edge of global ideas
- Identify opportunities to develop The Africa Centre events across the UK and digitally, to reach wider audiences and deepen brand recognition across the year.
- Identify project funding to develop audiences, increase diversity and meet equalities objectives.
- Oversee learning and engagement programmes in the UK.
- Deliver and build upon current UK funded projects and contribute to developing funding bids.
- Oversee the management of TAC’s marketing and communications functions, including our public relations, website and social media accounts, ensuring that they are updated, relevant and archived appropriately.
Impact
- Lead on development and delivery of the organisation’s strategic Monitoring, Evaluation and Impact framework and associated plans and systems
- Develop and delivering TAC’s social purpose agenda, ensuring alignment with our strategic objectives.
- Oversee the development and management of TAC’s archives, be it digital, documental or physical, ensuring that they are catalogued, accessible and available for utilisation as a key resource.
Operational
- Line manage the programme, education and engagement team(s), recruiting, as necessary, skilled persons to deliver TAC programmes.
- Manage the delivery of contracts and partnership collaborative efforts, ensuring that contracting is delivered to the highest standards at all times to protect the reputation and financial standing of the charity and to meet contractor’s expectations.
- Identify potential funders relevant to area and contribute to writing business plans demonstrating a seamless relationship between content, programmes, events, audiences, and the core business activities
- Support the work of the Director of Development Team in developing and delivering the fundraising strategy and the Director of Finance & Operations on delivering TAC financial plans
Governance & Compliance
- Write reports for the board as and when required by the CEO in a timely and appropriate manner
- Work with the Director of Finance & Ops to ensure the financial health and sustainability of the charity in delegated budget area(s), adhere to TAC Financial Regulations and Procurement Policy.
- Ensure that all artist contracting is undertaken within TAC procurements and contracting policies observing all other required policies and statutory guidelines e.g., Equalities, Safeguarding, Health and Safety, Intellectual Property, GDPR, Finance and Procurements etc.
- Maintain accurate records on The Africa Centre’s document management system and databases.
- Respond to general enquiries by email or telephone, manage own workload and maintain an online diary, using agreed TAC systems.
- To promote and comply with current legislation including The Africa Centre policies on Equality and Diversity and Health & Safety, Safeguarding, in the delivery of services and the
- Uphold the TAC brand and reputation
Leadership
- Be a vital, collegiate member of the TAC Senior leadership team,
- Develop and nurture relationships with the TAC Board, managing relevant committees and reporting to the Board and sub-committees as required.
- Represent the organisation at appropriate internal and external events and meetings, locally, regionally and globally.
SKILLS AND EXPERIENCE
Essential
- A clearly-evidenced long-standing passion for Africa and people of African Descent
- 3 - 5 years working at a senior level in a similar role
- Excellent Programme Management experience with excellent budget management skills
- Excellent communication and networking skills, adept at effectively engaging people across a range of settings – from school children to Prime Ministers and Presidents;
- Educated to degree level of equivalent (relevant subject area)
- Team player, able to work cross disciplinary with artists, experts, academics, key stakeholders, and audiences in a programming function working with diverse audiences
- Specialist knowledge of audience development gained through 3 years’ experience
- Agile approach to work, recognising the limitations and challenges of running a small charitable organisation and willingness to work flexibly to get things done, apply effort and integrity at all times. Regular weekend and evening work will be required.
- Experience of working with an operations team to deliver events (production, tech requirements, artist management)
- Experience of delivering to funder obligations (Trusts and Foundations/Public and Private Funding) • Excellent network in publishing; cultural and creative sector; or other relevant sectors
- Proficient with Microsoft Office Suite, Google Docs, et al.
Desirable
- Understanding and experience of digital content production
- Masters level qualification or equivalent
- Awareness of how to use emerging technologies including AI to develop impactful programming and engagement.
- Experience of working within a grant management organisation.
- Experience of positive action activity to deliver inclusive Programmes (equalities, diversity, inclusion, and access)
Work Arrangements
Location: The Africa Centre office, London. Occasional remote working is encouraged. The post-holder will be required to be on location in London for relevant activities. Some international travel will be required.
Type of contract: Permanent
Reports to: Chief Executive Officer
Works with: Senior Leadership Team of Director of Development, Director of Finance & Ops and CEO
Responsible for: Programme Managers (x 2 - 3), freelance workers, volunteers
Hours of work: Full time. 35 hours per week. The post holder will be expected to be flexible and there will be requirements to work such days and hours that may vary in accordance with business requirements, including regular evenings and weekends and occasional holiday periods.
Holidays: 25 days per year, plus Christmas shutdown (3 days) and public holidays
Accessibility and Inclusivity
We welcome applications regardless of race, colour, nationality, ethnic or national origins, sex, disability, sexual orientation, gender reassignment, marital or civil partner status, pregnancy or maternity, age or religion or belief. Disabled applicants are invited to contact us in confidence at any point during the recruitment process to discuss steps that could be taken to overcome operational difficulties presented by the job, or if any adjustments or support are required regarding the recruitment process.
To apply please forward a CV and send in your CV and a covering letter of no more than 2 pages or a video presentation of no more than 2 minutes in length
The client requests no contact from agencies or media sales.
Grade & Salary: £23,969 pro rata (Full time equivalent £29,961)
Hours of work: 30 per week (across 4 full time days or five 6-hour days) Note that occasional evening and weekend work will be required for attendance at events. There may be a requirement to attend meetings and other activities outside of normal working hours.
Contract: Permanent
Accountable to: Director of Business Development & Innovation
Functional Responsibility: Communications
Job Purpose: To manage the digital outputs for BWW Mind across all social media channels and our website.
Based at: Mock St, Westminster with some home working and occasional travel across Brent, Wandsworth & Westminster
Main Responsibilities
• To be responsible for effective online marketing of the services and projects run by BWW Mind and ensuring that BWW Mind has a strong digital presence in the communities that we serve.
• To increase the reach and impact of BWW Mind’s profile and visibility through influential marketing, communications and PR in Brent, Wandsworth & Westminster.
Specific Responsibilities:
Publicity & Marketing
• Be responsible for regular social media posts relating to BLG Minds services, projects, news and events across all channels including Facebook, Twitter, Instagram, LinkedIn and YouTube.
• Identify local groups and organisations to align our communications with, ensuring that tagging and appropriate hashtags are used to extend our reach.
• Work closely with the Communications and business development teams to identify and communicate key news items which can be shared online and assist in the production of offline promotional materials where required.
• Support the Business Development & Engagement Officer to promote and communicate fundraising campaigns, events and new areas of focus.
• Be responsible for maintaining the BWW Mind website, creating and updating engaging content (using Wordpress)
• Produce Facebook and Google ads in line with promotional requirements of our services/projects.
• Identify and manage any issues arising on BWW Mind's social media feeds (in consultation with more senior staff as required), particularly where there is a reputational risk.
• Be involved in capturing images and video during events and activities for promotional purposes.
• Ensure that the organisation’s branding is upheld in all aspects of online communications, and that our outputs online comply with National Mind’s brand guidelines.
Communications
• Ensure that queries and comments presented through our social media channels are responded to in a timely way.
• Build strong relationships across the organisation and communicate with staff and volunteers to find out more about services and projects generating news stories.
• Edit information provided by staff and partners to communicate news clearly and effectively through the various online systems.
• Work with partner organisations including local press online contacts to ensure joined up digital communications.
• With other members of the Communications team, plan and organise activities to raise awareness of BWW Mind, tying in with other notable calendar events such as Mental Health Awareness Week.
• Alongside the Communications team, ensure that staff have an awareness of corporate guidelines with regards to use of email, social media and web content.
• Through the induction process, be involved in ensuring that new staff understand the importance of communications and how they can contribute to our organisational outputs.
Monitoring, evaluation and strategic direction
• Using Google analytics and statistical information generated on the back end of the different social media platforms, extract relevant data which identifies key trends and reasons why interaction may have increased or decreased and provide this to the DoBDI monthly, and assist in the production of quarterly reports for dissemination to committees and SMT.
• Work closely with internal staff to gain an understanding of which online approaches are most effective in reaching audiences and gaining buy in.
• Create systems to ensure that as an organisation we can ascertain the impact of our communications and focus our approaches accordingly.
• Contribute to communications and marketing work plans and be involved in developing a marketing and communications strategy.
This Job Description does not provide an exhaustive list of duties and may be reviewed in conjunction with the post holder in light of department development.
Benefits: Hybrid-working if nature of role permits Learning and development opportunities Cycle to work scheme (interest free lone paid back 12 months period) Employee Assistance Programme (A 24-hour helpline from Health Assured to support you through any of life’s issues or problems) Free eye test Flexible working - core working hours 10.15 - 4pm (depedent on nature of the role)Interest free loan, those in financial hardship
REF-214711
Director of Operations, Resilient Water Accelerator - WaterAid
Contract: Permanent, Full time, 35 hours per week
Salary: £70,800 - £79,650 with excellent benefits
Location: London, UK
Hybrid Working: A minimum of 40% of working time is spent face to face, either in the London office or as a result of external engagement or travel for WaterAid. WaterAid is located at Canary Wharf, London, and this will be your location and contract base.
About WaterAid:
Want to use your skills to play a vital role in improving water security and climate resilience for those on the front line of climate change, making water, decent toilets and good hygiene normal for everyone everywhere?
We need passionate, creative and dedicated people. In return, you will be encouraged and empowered to be yourself at your very best. Together, we will make a bigger difference.
Join WaterAid as the Director of Operations for the Resilient Water Accelerator and help to change normal for millions of people so they can unlock their potential, break free from poverty and change their lives for good.
About the Team: The Director of Operations will play an integral leadership role in the Resilient Water Accelerator team. They will lead work to establish and deliver processes, governance, funding and operations for the Resilient Water Accelerator (RWA), and to oversee its development from a start-up being incubated within WaterAid to an independent, high-performing organisation. They will report directly into the RWA's CEO, shaping and delivering the future RWA as we evolve and grow to become an established, independent, successful organisation.
About the Role:
As our Director of Operations you will play an integral role in shaping and building this new initiative, creating its governance and processes, supporting its transition from start-up to implementation and in putting it on the path to independence. The RWA currently has 11 staff, based in 6 countries, and we have plans to build the team to around 18-20 over the next couple of years, to extend our delivery from 2 countries (currently Nigeria and Bangladesh) to 6, and to secure additional financing to complement the investment we have secured from the UK Government.
This is an exciting time to join the RWA as we move from our early inception phase to implementation and delivery. We are looking for someone who wants to help us shape and build the RWA in this next phase of work. In this role, you will create and lead the business operations for the team, making sure the RWA is able to deliver its full potential.
The role will include the following responsibilities:
- Business planning: lead work on annual business planning and the development of a 5 year plan, bringing in others in the team and externally to support this work and ensure buy-in. The plan will need to show how the RWA is delivering on funders' objectives as well as demonstrating how the RWA will work with new partners and expand and consolidate its operations, funding and impacts.
- Financial oversight: manage financial activities to ensure the strong performance of the RWA, including regular financial reporting, budgeting and forecasting. The Director will manage the organisation's grant awards, reporting, accounts/audits and contracts with partner organisations, including procurement. They will support the CEO and others on fundraising, and will advise teams (including those in country) on budget availability to inform activities. They will need to work with WaterAid teams on all of these areas, and ensure compliance with WaterAid policies.
- Transition to independence: work with the CEO on plans for the RWA's independence from WaterAid, setting out and analysing options and making recommendations on structure, policies, governance, financing and timing, and overseeing the smooth transition from incubation within WaterAid to RWA being an independent not-for-profit organisation. The Director will need to consider legal, financial, governance, reputational, HR and other elements, seeking relevant external advice to ensure that the transition works for both the RWA and WaterAid. They will also advise on the creation of a Board and Advisory panel, and other relevant structures and relationships.
- Programme and project management: build out programme and project management for the RWA at both a global and country level, including internal reporting, updates and management of team's resources, and risks. Provide frameworks for effective decision-making and information management - including stakeholder databases; monitoring, evaluation and learning (MEL); and knowledge management.
- Operational delivery: the Director will oversee the day-to-day internal operational activity of the RWA, and will need to deputise for the CEO in internal and external meetings. This will include shaping engagement with the current Steering Committee, setting team meeting agendas and preparing papers; overseeing recruitment; ensuring reporting to partners is delivered to time and quality; keeping track of contracts; overseeing due diligence; and working with Legal teams on core documentation such as contracts, NDAs and MOUs.
About You:
- At least 10 years' experience of designing and implementing appropriate organisational and operational governance structures, ideally including some time working for a small organisation, start-up or not-for-profit.
- Financial literacy, with experience of financial management in an organisation, preferably in a not-for-profit environment.
- Strong relationship management skills with a range of NGO, government and private sector partners.
- Experience of working with geographically dispersed teams.
- An organised and structured approach to work, managing deadlines and competing priorities.
- Strong communications skills with experience of preparing and presenting clear and timely information to internal and external stakeholders, and of assessing options and making recommendations.
- Able to work on own initiative, providing proactive advice and recommendations; comfortable operating with a degree of uncertainty and change.
- Ideally experience of setting up a new organisation, creating fit-for-purpose policies and helping teams to operate these.
- Ideally an interest and/or experience in development, sustainability and climate change.
Closing date: Applications will close at 23:59 on Sunday, 30th June 2024. Availability for an interview is required for the week commencing 15th July 2024.
How to Apply: To see the full job pack, please click 'Apply'. Please apply by submitting your CV and a cover letter in one document in either Word Document or PDF format.
Pre-employment screening: To apply for this post, you must be able to demonstrate your eligibility to work in the UK. All our vacancies require a basic Disclosure and Barring Service (DBS) check to comply with our Safer Recruitment policy.
Our Benefits:
- 36 days' holiday (including 8 Bank Holidays)
- Option to buy an extra 5 days annual leave
- We offer a generous pension plan with employer contribution of up to 10%
- Wide range of flexible and agile-working arrangement
- Season Ticket Loan
- Free annual eye tests
- Pay as You Give charitable giving scheme
- Enhanced Maternity and Adoption/Surrogacy pay, Shared Parental Leave and Paternity Leave
- Sabbaticals
- Volunteer Day
Our Commitment
Our People Promise:
We will work with passion and focus to ensure safe and sustainable water, toilets and hygiene are available to everyone, everywhere. WaterAid is a place of purpose - where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to put the wellbeing of our people first, to be a place where people feel safe and able to contribute their voice and truly live our values.
Equal opportunities:
We are an equal opportunity, disability-confident employer and are dedicated to achieving the highest standards of diversity, equity and inclusion. We welcome applications from people of all backgrounds, beliefs, customs, traditions and ways of life. This includes, but is not limited to, race, gender, disability, age, sexual orientation, religion, national or social origin, health status, and economic or social situation.
Safeguarding:
We are also committed to protecting everyone we come into contact with. We have a zero-tolerance approach to abuse of power, privilege or trust across our global work, and any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously.