National it manager jobs

Job Summary
We are seeking a dedicated and detail-oriented Business / Operations Manager to join our team. The ideal candidate will play a crucial role in ensuring the smooth operation of our office by providing comprehensive administrative support. This position requires strong organisational skills and the ability to manage multiple tasks efficiently while maintaining a high level of professionalism.

The Operations Manager is responsible for overseeing the business functions of the charity, ensuring efficient and compliant operations. This role covers finance, HR, IT, premises management, recruitment, health and safety, and GDPR/data protection. The successful candidate will work closely with the CEO, leadership team, and external specialists to support the charity’s mission and maintain operational excellence.

Responsibilities

Human Resources & Recruitment:

· Oversee HR processes, from recruitment to staff development, ensuring compliance with best practices.

· Manage employee relations and support performance management initiatives.

· Maintains training records and ensure all necessary training is booked for staff and volunteers.

IT & Data Management:

· Ensure the smooth running of IT services and systems.

· Oversee GDPR and data protection compliance, working with IT teams and external consultants if necessary, fulfilling the role of DPO for the charity.

Financial Oversight:

· Liaise with external accountants in relation to;

o Processing the monthly payroll

o Processing purchasing invoices ensuring all goods and services have been authorized

o Preparing and processing payments of invoices, expenses etc

· Monitor budgets, financial reporting, and ensure fiscal responsibility.

Premises Management:

· Manage the charity’s physical assets and premises, including vendor contracts and maintenance.

Health and Safety:

· Implement and monitor health and safety policies to provide a secure working environment.

Compliance & Risk Management:

· Maintain up-to-date knowledge of relevant regulations (e.g., data protection, health and safety) and ensure the charity adheres to them.

Strategic Project Management:

· Support the Head of Service in the oversight of operational projects, evaluate their success, and recommend improvements to processes.

· Any other duties from time to time as directed by the CEO or the Board of Trustees in the CEO’s absence

Management responsibilities

· Ensure that health and safety at work procedures are adhered to.

· Ensure all operating systems relating to service delivery are updated and reports generated for monitoring and evaluation, identifying and sharing any opportunities for learning.

· Prepare reports for Head of Service / CEO using DAVSS databases and co-ordinate information for funding/monitoring reports, liaise with the Fundraising team and outsourced finance team as needed in connection with external funding.

Person Specification

Essential:

· Proven experience in an operations or business management role.

· Strong financial acumen with experience in budget management.

· Excellent organisational and communication skills.

· Sound understanding of HR practices, IT management, and regulatory compliance.

Beneficial:

· A degree or at least 2 years’ operational experience in Business Management, Finance, or a related discipline.

· Relevant certifications such as CIPD (for HR), NEBOSH (for Health & Safety), AAT/CIMA (for financial management), ITIL (for IT services), or Prince2 (for project management).

· Experience or training in GDPR and data protection.

· An understanding of Domestic Abuse or the willingness to learn.

Key Competencies

· Strategic thinking and problem-solving

· Strong leadership and team management

· Ability to manage multiple priorities and work under pressure

· Effective stakeholder and vendor management

· A proactive approach to process improvement and risk mitigation

Personal Qualities

· Ability to motivate others and provide leadership

· Pro-active approach

· Excellent attention to detail as well as an ability to see the wider picture

· Commitment to excellent service provision and maintaining client confidentiality.

· Commitment to undertake training as needed

· Ability to work as part of a team and on own initiative

· A commitment to the practical application of equal opportunities and diversity.

· Integrity, honesty and reliability and a high level of respect towards others including clients, volunteers, staff, agencies, partners.

We are committed to safeguarding and promoting the welfare of adults, children, and young people, and expect all staff and volunteers to share this commitment. All roles are subject to safer recruitment practices, including an enhanced DBS check, references, and thorough vetting procedures.

We are an equal opportunities employer and welcome applications from all sections of the community, including those with lived experience of domestic abuse.

If you are looking for an opportunity to contribute to a dynamic team while developing your skills in a supportive environment, we encourage you to apply for the Operations manager role.

The Christie Charity is an ambitious and forward-thinking organisation with a loyal supporter base. As an independent charity, everything we do is geared to supporting the renowned Christie NHS Foundation Trust in Manchester to ensure that cancer patients receive the highest level of treatment and care and have access to world leading research and technology.  

We are looking for an enthusiastic and organised fundraiser who will be focussed on securing gifts from trusts and foundations. You will have previous experience of researching and writing detailed information. You should be a team player with excellent communication skills and be highly IT literate.

You would be part of a successful, high achieving collaborative team and be joining The Christie Charity at an exciting time, with the launch of key capital appeals enabling us to see a real step change in our income.

If you want to make a real difference to cancer patients and are ready to rise to the challenge of working for one of the most successful charities in the Northwest please apply.

Spark Inside runs coaching programmes in prisons across London and the South East, to encourage rehabilitation and reduce reoffending. 

We are one of the first organisations to take life coaching to people living and working in prison and to use systems coaching to bring together staff and prisoners in UK prisons. Our expert coaches are qualified and trained professionals. In addition to developing and delivering innovative coaching programmes, we are also committed to working with parliamentarians and government officials to influence criminal justice policy, and shift the perception of people in prison, platforming their voices and highlighting their unlocked potential.

To achieve our ambitious strategy, Spark Inside is seeking a Communications Manager to help raise the charity’s public profile, build influence with policymakers, attract funders and commissioners, and ensure the lived experience of young people in the justice system shapes our messaging, campaigns and strategy.

You will work with the Head of Communications and Advocacy to deliver a programme of compelling external communications activities through digital, print, press and events in order to increase Spark Inside’s visibility and ensure our key messages are wide-reaching and impactful.

You will report to the Head of Communications & Advocacy and work closely alongside our Participation and Engagement Manager and Policy Lead, with line management responsibility for a part-time Communications Officer. You will also work with a range of external freelancers on design, film and print. You will build and maintain good relationships with colleagues across the whole Spark Inside team, offering support and advice as well as drawing on their expertise and insights to make our communications impactful and engaging.

While target-driven, you will have a supportive style and work in a highly collaborative way with colleagues across the organisation.

You will share a passion for our cause, and a commitment to high standards. You will be highly organized, enthusiastic and motivated, with a talent for building relationships and networking. You will be up to date on the latest digital tools and trends and able to harness them to take Spark Inside’s communications to the next level.

To find out more information about the responsibilities of the role and required experience, and how to apply, please see attached job description.

We look forward to hearing from you!

About the role

The National Churches Trust awards grants to help keep churches of all denominations well maintained, open and in use. We have an exciting opportunity for an experienced Grants Manager to join our Church Engagement team and oversee our grants programmes, ensuring the funding is delivered to best-practice standards and in a way that supports our vision to see open churches thriving at the heart of their communities.

The future of church buildings is our biggest heritage challenge; we are looking for someone who can help us to ensure our grants are effective and delivered in a way that is transparent, inclusive and impactful and makes a positive difference.

About the National Churches Trust

As an integral part of the UK’s heritage, we want to keep the UK’s wonderful collection of church buildings well maintained, valued and in use. Working on the ground in all four nations, we support churches of all denominations with the challenges and opportunities they face. Our vision is to see open churches thriving at the heart of their communities.

Our mission

• We Speak Up: churches are valued and supported
• We Build Up: churches are well maintained, adaptable and in good repair
• We Open Up: churches are sustainable, open and welcoming support

Our values

• Being straightforward in responding to others’ needs
• Providing support that makes a difference
• Joining forces to achieve greater impact
• Driving change that brings our vision closer

To find out more about the role and to apply, please visit our website via the Apply button.

Closing date: Midnight on Thursday, 10 July 2025.
Interview dates: Wednesday, 6 / Thursday, 7 / Friday, 8 August 2025 in Westminster, London.

Use your IT expertise to enable global mission. Join OMF International (UK) as IT Manager and lead secure, efficient systems that support gospel work.

This is an exciting opportunity to manage and develop the full IT infrastructure of a mission-focused organisation. You will provide hands-on support across hardware, software, networks, and cloud services, while ensuring GDPR compliance and system security. Based in Manchester, you’ll serve a diverse team of staff, members, and volunteers, delivering technical excellence while actively participating in OMF’s Christian community life.

If you thrive on managing change, solving complex problems, and want your skills to contribute to a global mission, we would love to hear from you.

Horatio’s Garden nurtures the wellbeing of people after spinal injury in beautiful, vibrant sanctuaries within the heart of NHS spinal injury centres. Leading designers create the accessible gardens where the charity’s team, alongside volunteers and creatives, care for people and plants alike.  

We are looking to appoint an experienced Events Manager to join us at this exciting time, to deliver our new 3 year events strategy, focusing on high value, special events.  We are looking for someone with drive and determination who will take on the challenge of adding new opportunities to our portfolio as well as maximising the potential of our existing events which includes our annual carol concert, bi-annual art auction and RHS Chelsea Flower Show.

To support the growth in our events portfolio, we are creating a series of special events committees which will utilise our fantastic networks. Alongside our Head of Events, our Events Manager will be key in working with the committees to maximise their potential.

If you are looking for a role which will enable you to support a cause that has a real and lasting impact on peoples lives through delivery of truly exceptional events then please get in touch.

This is a hybrid role. We can be flexible on location but you must be willing to travel to our head office near Salisbury at least every two weeks, more when required. Please note our events are UK wide, but predominatly in London and the South West. 

IT SUPPORT OFFICER (PERMANENT)

Location: Hybrid – 2 days a week in Northampton office, with occasional travel to London (expenses paid)
Contract: Full-time
Salary: £33,400

A purpose-driven national organisation is seeking an IT Support Officer to join their collaborative and forward-thinking team. This is a great opportunity for someone with strong technical knowledge and excellent people skills to support staff and volunteers across the UK during an exciting period of digital transformation.

Working within a small and friendly team, you’ll provide day-to-day IT support and play an active role in delivering system improvements and onboarding new colleagues. You'll also support major digital projects, including the rollout of new systems for CRM, HR, and learning.

KEY RESPONSIBILITIES

• Deliver first and second line IT support to staff and volunteers across the organisation.
• Support onboarding, including setting up devices, access, inductions and user permissions.
• Provide clear, non-technical guidance and training to users with varying levels of IT confidence.
• Help maintain systems including Microsoft 365, Teams telephony, Intune, Group Policy, DNS, DHCP, and Windows servers.
• Take part in system maintenance including patch management and service updates.
• Support wider infrastructure such as printers, cabling, meeting room tech, and shared hardware.
• Assist in the implementation of key digital systems (CRM, ATS, HR, LMS) and future rollouts.
• Contribute to disaster recovery testing and ensure documentation is kept up to date.
• Occasionally travel to the London office (expenses reimbursed).

ABOUT YOU

• Experience providing IT support across software, hardware, and telephony.
• Strong working knowledge of Microsoft 365 tools, Windows operating systems, and core infrastructure such as DNS, DHCP, and Intune.
• Confident communicator, able to explain technical issues in plain English to a wide range of users.
• Comfortable working in a busy, agile environment with the ability to prioritise effectively.
• A team player with strong organisational and problem-solving skills.
• Experience working with or supporting volunteers or users in the charity sector is a bonus, but not essential.

As a specialist Recruitment Practice Prospectus is committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. Prospectus invests in your journey as a candidate and are committed to supporting you.

Job Purpose

This role sits within our crisis alternative service, Safe Space, which is a core and out of hours service providing a safe and welcoming space for people who are feeling distressed and experiencing crisis. Our aim of the service is to keep individuals well in the community and prevent readmission into hospital. The service operates 365 days a year from 14:00-22:00pm across all of our boroughs.

Staff within the service will provide person-centred, practical and emotional support, face to face or via telephone or virtual on a one-to-one basis to individuals experiencing mental health crisis or preventing crisis.

The objectives of the service include:

• To improve the mental wellbeing of people experiencing mental health and social crisis in HFEH.
• To proactively work with keeping people well in the community to reduce re-admitters into hospitals by working with WL NHS teams (e.g. discharge, LPS, CATT, MINT and SPA)
• To provide a true alternative to A&E via a non-clinical drop-in service to support clients
• To provide support to clients accessing the service- for instance: signposting, de-escalation and crisis recovery planning.
• To contribute to an improvement in individual mental wellbeing.
• To remain a source of independent support for all clients.
• To treat service users with respect, dignity and personalised support
• To raise awareness of mental health services available with the goal to improve long term mental health and reduce social isolation
• To increase self-management skills of those accessing the service
• To reduce the use of police, ambulance and statutory mental health services whilst experiencing crisis via a drop-in service.
• To reduce the use of statutory crisis services by people experiencing mental ill health without positive outcomes for the individual

The Role

The role of the team manager will be to support the rest of the team in delivering interventions on a one-to-one. The role will also involve triaging and assessing all clients accessing the service, signposting and delivering collaborative self-management plans with clients to improve mental wellbeing. The role will also include line management and supervision of senior support workers and support workers within the service. Team managers are responsible for management of their site; including report writing, audits and being the named manager for the site and allocated borough following the borough-based approach. This role directly supports the service managers in keeping to a high standard service. The role will include implementing a smooth running of the service including facilitating debriefing and providing senior support onsite. The role of the team manager is non-clinical.

Key Responsibilities

• Providing a person centred and recovery orientated approach in all aspects of the roles and responsibilities.

• Guiding the team, responding to referrals and planning each shift in terms of staffing, activities and case allocation

• Understanding of risk and risk management

• Understanding safeguarding adults and children processes and legal requirements

• To work autonomously in a fast-paced environment and under pressure

• Oversee re-admitters and clients being discharged on a weekly basis

• Good time keeping skills - Essential

• Responsible lead for allocated site, attend and lead discussions with MDT teams

• Responsible for keeping allocated site to a high standard and reporting any health and safety concerns

• To facilitate weekly team meetings with minutes and feedback any internal and external changes

• This role will be considered a key worker role

• Understanding of safety planning and de-escalation

• Experience of working with challenging behaviour

• Keep minutes of all meetings attended and feedback to the wider team

• Working collaboratively with clients to understand their needs and developing flexible and realistic crisis support packages/person centred plans

• Promoting people’ rights and responsibilities

• Considering each person as an individual

• Listening to clients and encouraging positive steps towards self-management of crisis and recovery

• To attend all mandatory training including safeguarding and GDPR.

• Providing advice, information, practical and emotional support to clients

• Proactively recognising the indicators of deteriorating mental health and facilitate appropriate action, whilst liaising with relevant agencies e.g. CATT, Emergency Duty Teams, CMHTS, etc

• Engaging with clients to show empathy, inspire hope and promote recovery

• Establishing supportive, empowering and respectful relationships with clients and carers/ family

• Maintaining accurate records, detailing interventions

• Ensuring that outcomes, outputs and impact are recorded

• Understanding CQC standards and NICE guidelines around mental health

• Providing administrative support to the team

• Overseeing and provide shadowing to new staff members and volunteers

• Attend reflective practice, peer supervision and line management supervision

• Create and maintain good working relationships with partner agencies

• Actively participate in training and development

• Provide guidance to support workers and volunteers

• To work with service managers and assist with reporting and monitoring

Person Specification

• Minimum of 1 year working in mental health services and with clients experiencing mental health distress and crisis

• Experience of line management within a mental health setting

• Experience of de-escalation

• Experience of managing challenging behaviour and dealing with clients with complex needs

• Evidence of continual professional development

• Understanding of the Recovery Model in mental health

• Understanding of the principles of trauma informed care

• Understanding of suicide prevention and safety planning

• Experience of managing safeguarding risks and understanding legal requirements for safeguarding adults and children

• Understanding of how to report and mitigate risks

• Understanding of the relationship between mental health and social issues and how these issues may impact on physical, mental and emotional wellbeing

• Understanding of relevant legislation and policies

• Understanding safeguarding adults and children processes and legal requirements

• Awareness of issues in mental health service provision

• A good understanding of mental health conditions

• Experience of working with vulnerable individuals

• Creative and flexible approach to working with individuals

• Ability to deal with stressful and difficult situations in a calm manner and de-escalate challenging situations

• Ability to prioritise and manage workload

• Ability to involve clients and carers in all aspects of work

• Empathy and non-judgemental approach

• Good communication skills

• Capacity to work within an agreed shift pattern

• Experience of delivering information and advice (housing, benefits, debt etc)

• Experience of non-clinical, therapeutic interventions like psychoeducation

• Good IT skills including Word, Outlook, Excel and PowerPoint, with proven ability to input and extract information and produce reports

• Understanding of different databases such as Views, Salesforce and NHS

• Car driver with sole ownership of a vehicle and ability to travel to multiple locations (e.g. NHS sites and community sites) would be essential.

• Ability to work out of hours and on weekends at multiple locations including NHS sites and community sites

Do you want to work with a leading advocacy charity organisation supporting those in need?  

Do you have experience managing contracts in the third sector, particularly within health, social care, or community services?

Are you passionate about ensuring public service contracts deliver real impact for vulnerable people? 

 Then come and join us here at VoiceAbility. 

We have an exciting opportunity for a Contract Manager to join our team in the South Region to lead on the delivery and development of advocacy contracts across VoiceAbility’s portfolio. This is a permanent role, working full time, 35 hours a week. Reporting directly to the Operations Manager, you will play a key role in ensuring our commissioned services meet and exceed expectations. You will be responsible for monitoring contract performance, analysing complex data, and ensuring compliance with KPIs, quality standards, and third sector funding requirements.

About us 

VoiceAbility is an independent charity and one of the UK’s largest providers of advocacy and involvement services. We deliver a wide range of commissioned contracts funded by local authorities, NHS trusts, and third sector partners.

We’ve been supporting people to have their say in decisions about their health, care, and wellbeing for over 40 years. We make sure people are heard when it matters most. For more information on what Advocacy is and the services offered then please visit our website.

About you

We are looking for a skilled and experienced contract management professional with a strong understanding of third sector commissioning and service delivery. You will have a proven ability to manage and monitor complex contracts, ensuring compliance with service level agreements and funding conditions. You’ll be confident in building and maintaining relationships with commissioners, funders, and delivery partners.

You will be highly numerate, with excellent analytical skills and the ability to produce clear, insightful reports that demonstrate impact, value for money, and continuous improvement. You’ll be comfortable working with data to identify trends, risks, and opportunities, and will support operational teams to address underperformance and drive service excellence.

We are looking for someone who can balance the retention of existing contracts with a proactive approach to identifying and supporting new opportunities for growth and innovation in the third sector.

Benefits 

28 days annual leave plus bank holidays (pro-rata for part-time colleagues) rising to 30 days upon 5 years’ service 

5% employer pension & minimum 3% employee contribution 

Salary sacrifices pension scheme 

Separate Life Assurance Cover (equivalent of two times your annual salary) 

Staff discount scheme including retail discounts, entertainment, holidays, gym membership etc 

24/7 Employee Assistance programme 

Access to remote counselling service 

Paid Disability Leave 

Paid compassionate Leave 

Home Working Allowance  

Support with continuous professional development 

Access to Clifton Strengths Coaching for development  

Personal Development Plans 

 How are staff supported to work remotely? 

VoiceAbility has a small number of offices. All Employees are homebased meetings will be held online as well as in person in the relevant community. 

When you need to travel for work, expenses will be paid (mileage or public transport costs).  

VoiceAbility offers the usual regular manager one to ones, Staff forums and communities of practice depending on role. Team meetings with a mix of virtual and in person approach. 

Equality and Diversity

VoiceAbility believes in fostering an inclusive workplace which welcomes, values and celebrates the diversity of its staff and partners, treats all on a basis of equality and encourages all to meet their maximum potential.

VoiceAbility are a Disability Confident employer, any applicant that identifies themselves as having a disability and can demonstrate that they meet all the essential criteria for the role will be offered an interview. If you need to apply in a different way, please contact us for further options.

How to apply

To apply for this role please sign up for a recruitment account by visiting our webspage then follow the instructions to create your account, upload your CV, and complete our short application form. 

Important Dates:

Closing date for applications; 5pm on Tuesday 15 July 2025 however, VoiceAbility reserve the right to withdraw this vacancy before this date. 

Don’t forget to read the person specification so you can tell us about yourself and how your skills, abilities and experiences match the criteria outlined in the person specification. 

Hint: you can use work, personal and/or voluntary experiences, and examples to tell us why you should be our next Contract Manager. 

Want to know more about VoiceAbility and the role?

Please visit our website,We look forward to hearing from you.

The IS Support Manager oversees daily operations ensuring high levels of customer satisfaction. In this role, you will be responsible for managing day-to-day operations but also for elevating the quality and efficiency of technical support services provided.

The successful candidate will coordinate with various departments across the Gallery including the IS team, working closely with both technical and non-technical teams to provide a reliable, responsive, and proactive service experience.

The Diocese of Rochester is committed to equipping its churches and leaders for growth and transformation. As part of this, we are seeking a Missional Development Parishes (MDP) Project Manager to join our Programme Team based at the Diocesan Office in Rochester.

The MDP Project Manager will play a key role in ensuring the successful delivery of 15 strategically funded parish projects supported by the National Church. Working with the Head of Programmes, Diocesan colleagues, and parish representatives, the Project Manager will oversee planning, budgeting, governance, and reporting processes across the MDP project. This role will be vital in supporting parish leaders and PCCs to lead and deliver their local MDP initiatives effectively.

The successful applicant will be an experienced and highly organised project manager, with excellent stakeholder engagement and communication skills. You’ll need to demonstrate the ability to manage risk, track project outcomes, and support change across a variety of contexts. A background in monitoring and evaluation is important, and a desire to serve the mission of the Church will be key to thriving in this role. Experience of working with Church of England structures is desirable but not essential.

To find out more about the Missional Development Parishes programme and our Diocesan Strategy, visit: Our vision - Diocese of Rochester

Key Responsibilities:

· Build strong working relationships with the 15 MDPs, acting as a governance and communications link with the Diocesan MDP Project Board

· Oversee and report on progress, risks, outcomes, and finances across all MDP projects

· Track progress against milestones and budgets, escalating risks and managing changes as needed

· Support the sharing of learning and success stories in collaboration with the Communications Officer and Mission and Ministry Development team

· Manage the MDP budget, including drawing down and allocating funds and reporting to stakeholders

· Act as secretary to the MDP Project Board and report to senior diocesan bodies including the Bishops Leadership Team and Diocesan Synod

A full list of responsibilities can be found in the job description attached.

What we can offer:

· Flexible working, hybrid working, and TOIL

· Generous holiday entitlement

· Contributory pension scheme

· Annual subscriptions and memberships

· Access to an Employee Assistance Programme and counselling service

The Diocese is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults. All post holders and volunteers are expected to share this commitment.

The wider a group’s diversity, the smarter, wiser, and more compassionate and creative its decision-making becomes. We are committed to achieving diversity throughout our Diocese by seeking UKME/GMH colleagues and those from a wide range of backgrounds, to help us create a culture of inclusion and belonging.

Closing date for applications: Sunday 20 July 2025

Interviews will be held on: Tuesday 29 July 2025

Two Saints

Executive Director of Finance and IT

£84,400 pa

South East

Having adopted a new and ambitious strategy, and embarked on a period of transformational change, Two Saints are now looking to ensure they are in the strongest position to deliver their vision in what are difficult times. This vision is ‘to be a safety net for people in tough times and the springboard to a brighter future.’

These are challenging times for our sector - but we like a challenge and are determined to remain financially strong and grow, so we can continue to support our clients and be a springboard to a brighter future. Which is where this role comes in! Applicants for this role will need to demonstrate experience of leading a finance team in the social housing sector or similar. This could be your first Director-level appointment, or you may be a more experienced executive leader - you’ll be working for an agile, well regarded organisation and we’re always busy, so your energy and enthusiasm will count for a lot.

Closing date 5pm Monday 28th July 2025

We are looking for an Executive Assistant to work within the Northern Ireland Directorate, Business Support Team. Your primary role will be to provide excellent administrative support to the Northern Ireland Director and to provide a business support service to the Northern Ireland Funding team and wider Directorate.

As part of the small Business Support Team, you will provide a flexible and responsive executive support service to the Northern Ireland Director that will include daily diary management.

Day to day responsibilities:

• You will have exceptional organisational and diary management skills. You will be able to deal with ad hoc requests in a timely manner ensuring that nothing falls through the cracks.
• You will provide a range of business and administrative support as required by the wider Funding team in relation to the delivery of our programmes that will require excellent IT skills and proficiency.
• You will have excellent communication skills both written and verbal and have the ability to take minutes in a clear and concise manner.
• You will be required to support with venue sourcing, travel and accommodation arrangements, event logistics including catering and hospitality, and ensure we achieve the best environment for effective and efficient meetings.
• You will display a customer centric approach in your handling of internal and external queries and be ready to take the initiative and problem solve, with a calm and professional approach and attention to detail.
• You’ll be flexible in how you work, proactively engaging with and developing effective and collaborative working relationships at all levels across teams and wider organisation.
• You will maintain a high level of quality communication keeping both internal and external stakeholders adequately informed and updated, whilst recognising the need for discretion and confidentiality.
• Your experience will show you are able to quickly familiarise yourself with a complex environment and are able to hit the ground running.

Fundamentally, you will have a passion for making a difference and playing your part in making the Fund a great place to work.

Interview Dates: Tuesday 29 July and Wednesday 30 July 2025

Location: This is a permanent, hybrid role, contracted to the Northern Ireland office in Belfast. You will be expected to be in the office for one to two days a week, as well as attending key meetings in person.

On application, please align your supporting statement to the criteria below

Essential Criteria 

• Experience of working as an executive assistant to senior positions, with good knowledge of key administrative processes
• Good understanding of excellent customer service and relationship management skills
• Ability to capture information in a clear and concise manner
• Excellent organisational and planning skills
• Ability to analyse complex documentation
• Experience of working collaboratively, and an understanding of the skills required to work productively within a team
• Excellent IT skills and proficiency in Microsoft 365
• Flexibility to understand and implement change and continuous improvement

Equity, Diversity and Inclusion  

Communities in the UK come in all shapes and sizes. National Lottery funding is for everyone – therefore, we are committed to equity, diversity and inclusion and we work hard to ensure our funding reaches where it is needed.  

We also believe our people should represent the communities, organisations and individuals we work with. That’s why The National Lottery Community Fund is committed to being an inclusive employer and a great place to work. We recognise and celebrate the fact that our people come from diverse backgrounds. We positively welcome applications from people from ethnic minority backgrounds, people with disabilities or longstanding health conditions, people who are LGBTQ+, and people from different socio-economic and educational backgrounds, as well as people of all ages. 

As a Disability Confident Employer, we take a proactive approach in making reasonable adjustments, if needed, throughout the recruitment process and during employment. (This can be related to a physical and mental health condition.) 

Bipolar is a severe mental health condition, characterised by extreme mood changes that range from manic highs to suicidal lows, affecting 2% of the UK population, and we are seeking a candidate who can work as part of our developing engagement in research, alongside our dedicated team of staff and volunteers in realising our ambition of making a far reaching and meaningful difference to the everyday lives of those impacted by Bipolar.

This role is 90% remote working. 

The Postdoctoral Research Manager will assist the Director of Research in running Bipolar UK’s Research Division:

• working with the charity and its multiple partner projects and collaborators to deliver on our current research commitments
• to develop the long-term sustainability of the Bipolar UK Research Division

This is an exciting role which will combine overseeing and managing existing and prospective research partnerships with research teams around the country and world, and taking part in the development of Bipolar UK-led research.

Current research partners include teams at UCL, Oxford, Cardiff and the GW4 Alliance, Swansea, King’s College London, Manchester, Birmingham, Newcastle, Lancaster, Liverpool, together with international organisations such as The Global Bipolar Cohort and the International Society for Bipolar Disorders. Our aim at Bipolar UK is to integrate research into the charity in a way which combines more traditional elements of facilitating lived experience involvement alongside actively contributing to and directing research. We are also striving to increase awareness of bipolar and to campaign for more bipolar-specific research, addressing the ‘bipolar gap’ within research and services.

Bipolar UK is very much a user-driven organisation. Approximately one-third of our staff, including our Director of Research, have lived experience of bipolar themselves, while many more have lived experience through family or close friends. Although lived experience is not essential for this role, we especially welcome applications from those with lived experience of bipolar and will expect anyone who takes on this role to have insight into the needs and priorities of the bipolar community, and a commitment to undertaking research which focuses on bipolar.

Bipolar UK is a warm and supportive working environment. The charity has a strong commitment to sustainable working practices and the well-being of its staff.Initially this role is for 2 years. However, research at Bipolar UK is expanding fast and it is highly likely that it will be possible to extend the role beyond this period, dependent upon new funding.

We are looking for someone who is committed to mental health and bipolar research in a way which reflects the priorities of the bipolar community both in the UK and worldwide, understands co-production with people who share lived experience and can explore diverse types of research questions and methodologies and working with a diverse range of researchers and research projects.

For full recruitment pack and how to apply please refer to the job pack attached below.

For questions before application please email research'at'bipolaruk'dot'org.