National manager jobs

We are looking to recruit a Visitor Experience Assistant to join our team based at our Midlands site. You will join us on a part time, permanent basis, working 1000 hours per year (annualised contract) and in return, you will receive a competitive salary of £12,280.09 per annum.

The Royal Air Force Museum is a national museum, a Government non-departmental public body (NDPB) and a registered charity, with two sister sites at London and Midlands. Our purpose is to share the RAF story, past, present and future - using the stories of its people and our collections in order to engage, inform and inspire. Our Vision is to inspire everyone with the RAF story – the people who shape it and its place in our lives.

We have two public sites (London and Midlands) and a stored collection (Stafford). Our trading company and active fundraising supplement Grant in Aid which comes through the Ministry of Defence.

The Royal Air Force Museum is a Carbon Literate organisation and as such promotes Carbon Literacy.

The Museum is looking to appoint two Visitor Experience Assistants on an annualised contract.

We are looking for enthusiastic, passionate team members who understand and are committed to providing customer service excellence and puts the visitor at the centre of everything they do.

The ideal candidate will have previous visitor facing experience ideally in a leisure or heritage environment. You will need to be a confident communicator, a team player and be able to respond quickly and positively in a changing environment. Being flexible in your outlook is essential as you will be fulfilling a variety of roles at the museum.

You will also support the museum in hosting evening events from gala dinners to sleepovers and outdoor film nights. An understanding of the importance of supporting and fulfilling a ‘host’ role for corporate clients and Museum partners is desirable.

As a Visitor Experience Assistant, you will have a variety of roles which will include:

• Proactive response to ensuring the highest possible visitor standards are maintained.
• Providing a warm welcome to our visitors and enhancing every visitor’s experience at the museum through your engagement with them and your problem-solving skills.
• Supporting activities, events, general museum operations and processing visitor bookings at admissions.
• Promoting and selling museum guidebooks, services, commercial activities, and events to visitors.
• Supporting the museum’s fundraising and commercial activities.
• Providing a safe and secure experience for everyone.
• Being a first aider and fire marshal. Training for both roles will be provided.
• Inspire visitors by sharing the Royal Air Force story and the story of the people who shape the Royal Air Force.
• There will also be the opportunity to provide engaging talks to visitors.

These are permanent, part-time roles working 1000 hours annually. The working hours each week will be dependent on business requirements (maximum 35 hours per week during peak season and minimum 4 hours per week during off-peak season). You will work a flexible pattern which will include working some weekends, bank holidays and occasional evening/overnights.

If you think you have what it takes and want to be part of this exciting journey, please visit the jobs page on our website for further information. Join us in delivering our purpose and achieving our vision, ensuring that the Royal Air Force’s story continues to enrich and inspire current and future generations. We would love to hear from you.

Closing date for applications: 18th May 2025

Interviews will take place on 3rd and 4th June 2025

As a Mental Health Care Navigator, you will play a vital role in supporting individuals with SMI to reconnect with their communities, addressing barriers such as social isolation, cost of living, debt, and physical inactivity. You will provide personalised, strengths-based support, helping people set and achieve wellbeing goals, and link them to local community groups and services. The role also involves building partnerships with VCFSE (Voluntary, Community, Faith, and Social Enterprise) organisations and statutory agencies, ensuring safe and effective referrals, and supporting the development of an alliance of mental health support providers across the city.

Key Responsibilities

• Provide one-to-one, person-centred support to individuals, including home visits, to co-produce wellbeing goals and address wider determinants of health.
• Build trust and offer non-judgmental, strengths-based guidance, respecting diversity and lived experience.
• Forge strong links with VCFSE and statutory partners, ensuring individuals are referred to safe, accessible, and effective community groups.
• Support local groups to meet safeguarding, health and safety, and information governance standards.
• Review and evaluate grant applications, supporting the distribution of resources to local groups with the greatest potential impact.
• Capture and track data on service user progress, ensuring feedback is collected and shared, and that all information governance and data protection standards are met.

Stroke Association is the UK's largest charity dedicated to helping with the emotional, practical and financial cost a stroke can have.

Surviving a stroke is just the start of a long and difficult recovery journey. Stroke Association is there to support stroke survivors and help their families find the strength they need to find their way back to living a fulfilling life.

A stroke can happen to anyone, of any age, at any time and one in four strokes happen in people of working age.

“I’m Leighton and when I was 39 years young I had a stroke.  There’s a sentence I never, ever thought I would write. But that’s the thing with stroke, it doesn’t care how fit and healthy I was. It doesn’t care that I’m a dad with a 10-year-old son. A son that needs me.”

We are looking for a passionate, enthusiastic and motivated individual to join the team raising vital funds to provide this invaluable lifelong support for all stroke survivors, just like Leighton.

The Role

This is an exciting new role in a newly created team, formed to acquire strategic corporate partnerships and community connections. As Partnerships Officer for the North of England your main responsibilities will include:

• Developing a robust pipeline of future support focussing on high value relationships.
• Delivering engagement strategies and products to enhance the conversion rate of your pipeline.
• Developing and delivering a relationship stewardship plan for all corporate partners.
• Delivering an individual income target.
• Tracking and monitoring income and pipeline values to support with forecasting and budgeting.

The Person

We are looking for a confident and enthusiastic person with excellent communication and relationship building skills. You should be excited by the prospect of building a new pipeline and portfolio of corporate partners and be confident stewarding relationships in this space.

You must be able to work flexibly to maximise opportunities across the North of England, and have the initiative and ability to work with autonomy. Previous experience in fundraising is desirable; however, we are also keen to speak with people who also have the knowledge and experience in building relationships and are keen to transfer this skillset into the rewarding world of fundraising!

Why Stroke Association?

The Fundraising team at Stroke Association pride themselves on fostering an open, honest, flexible and supportive working environment. The culture is such that everyone feels valued and recognised and despite being a disparate team, there are strong bonds formed across the charity. Not only does this charity transform the lives of stroke survivors and their families, but it also offers a wonderful environment to work in where people add value and have a positive impact every single day!

The charity’s benefits also include elements such as volunteering days, long service awards, incremental annual leave increase with service, a generous pension contribution and enhanced maternity and paternity leave.

If this sounds like the opportunity for the next phase of your career, then get in touch! The role is on a 12-month contract and full-time (but flexible working will be considered). You must either have a driving licence and access to your own vehicle, or be able to demonstrate that you can meet the travel requirements of the role which include travelling extensively across the region/country.

If you think you could be the right person to fulfil the exciting responsibilities of this role, apply here, or get in contact with Charlie, Jen or Leanne at Charity Horizons for more information. 

Please note: If you would like to submit an application or express your interest in an alternative format such as audio or video upload, or require any adaptations for your initial engagement with us, please contact either Jen or Leanne who will be happy to advise on this.

Please also be aware that we use anonymous recruitment methods when submitting shortlists for all our roles and we only work with organisations that are happy to engage with us in this way.

Charity Horizons is an equal opportunities employer and as such actively promotes equality, diversity and inclusion in the workplace. We welcome and encourage applications from all suitable candidates irrespective of age, disability, hidden disability, race or national origin, religion or belief, gender, gender expression, political view, sexual orientation, medical condition and pregnancy.

Peer Support Worker

Salary: £27,008 per annum (£17,285.12 pro rata)
Hours per week: 24 hours per week
Location: Phoenix Rehabilitation Unit, Springfield Hospital, SW17 0YF.

Have you experienced mental health challenges and want to inspire others with your recovery? Join them!

Our client are looking for someone who brings compassion, resilience, and lived experience to the role of Peer Support Worker at their Phoenix Rehab Unit in Springfield Hospital.

This is a meaningful opportunity to use your personal journey to support individuals navigating their own recovery. As part of a dedicated multi-disciplinary team, you’ll offer emotional and practical support to inpatients and continue to work with them in the community after discharge, helping them build confidence, independence, and essential life skills.

You will:

• Use your own lived experience to build trust and inspire hope
• Support service users in developing coping strategies, social skills, and independence
• Assist individuals in identifying goals and personal interests
• Help monitor progress and recognise early signs of relapse
• Facilitate connections with community resources and services
• Support reconnection with family, friends, and wider networks
• Provide up to 12 weeks of follow-up in the community post-discharge
• Maintain accurate records and contribute to service evaluations
• Promote recovery-focused, strength-based approaches in all interactions

You bring:

• Personal lived experience of mental health challenges (essential)
• A willingness to share your recovery journey appropriately
• Excellent communication, listening, and organisational skills
• Confidence using Microsoft Office and recording notes
• The ability to work independently and as part of a multidisciplinary team
• A strong understanding of boundaries, safeguarding, and confidentiality
• A commitment to promoting diversity, inclusion, and anti-stigma principles
• The ability to travel across boroughs using public transport

About the Unit:

The Unit is a 16-bed specialist inpatient rehabilitation facility supporting people with enduring mental health conditions. They provide 24-hour care in a supportive environment that bridges the gap between hospital care and independent living. You’ll join a forward-thinking team that prioritises patient empowerment and sustainable recovery.

About them:

They’re a leading community-based organisation dedicated to providing outstanding mental health support and clinical interventions across London. Their experienced clinically led teams are focused on directly addressing a range of mental health needs in our communities. They combine innovative solutions with decades of local community knowledge to empower people to live the life they choose. They partner with the NHS and local authorities to deliver clinically driven frontline services with fantastic outcomes. They focus on early intervention and prevention, targeting mental health conditions at the most cost-effective stage, while also supporting people with moderate to severe mental health needs across our communities.

A site visit will take place on Wednesday 18th June at the Unit.
Face-to-face interviews will be held the following week — date to be confirmed.

Benefits:

• Hybrid-working if nature of role permits
• Learning and development opportunities
• Cycle to work scheme (interest free lone paid back 12 months period)
• Employee Assistance Programme A 24-hour helpline from Health Assured to support you through any of life’s issues or problems
• Free eye test
• Flexible working
• Interest free loan, those in financial hardship

REF-221842

Fundraiser - Homelessness Charity

Can you help us to support new dads and dads-to-be?

We are recruiting a Dad Matters Coordinator to help us reach more families in Brent. This is a great opportunity for someone with parenting experience to support new dads at a critical time in their parenting journey.

The Dad Matters Coordinator will support dads with attachment and bonding, mental health and access to services. You will have the ability to work with professionals and healthcare services to ensure dads are engaged, supported and heard within clinical pathways. Additionally, you will help develop and run group sessions with dads and will be at the forefront of growing our volunteering opportunities.

No formal experience of healthcare, mental health services or children's services is required - you will just need the compassion and skills to enable dads to have those difficult conversations, and talk about how they’re really feeling.

We are looking for someone proactive who is keen to make a difference. Someone with good people-skills, who can build on our existing relationships in the borough. The work requires a regular presence in Brent for visibility, field-based community engagement and training.

We would love to speak to you if you're curious about the role but you're not quite sure whether it's right for you.

About Climate Cymru (as hosted by the WCIA)

Climate Cymru is a movement of thousands of individuals and a network of over 380 organisations from all sectors in Wales, brought together by shared values and a recognition that the climate and nature emergencies require urgent, fair action. We believe that action should be guided by science and the voices of people across Wales.

Climate Cymru is hosted by the Welsh Centre for International Affairs (WCIA). WCIA is a charity that inspires people in Wales to learn about and take action on global issues. WCIA’s vision is that everyone in Wales contributes to creating a fairer and more peaceful world.

Climate Cymru is impact-focused and a powerful vehicle for change in Welsh society. We do this by:

• Putting pressure on those with power to take concrete action
• Engaging productively with the Welsh Government
• Making sure voices from across Wales are heard and represented
• Inspiring and connecting our network
• Amplifying and accelerating our partners' work
• Sharing important information and opportunities with our network and the wider public
• Learning from society in Wales, and beyond
• Building broad public support for action
• Representing Welsh voices and organisations nationally and internationally 

Summary of the Role

Wales receives less than half the UK’s per-person civil society funding, a situation worsened by COVID-19, EU funding loss, public cuts, and the cost-of-living crisis. This is having a crippling impact on community groups and charities' ability to do their critical work. Climate Cymru is action-focused, has a large reach across Welsh society and is on a mission to do something about this issue. This role leads this potentially transformative work.

The post-holder will engage directly with trusts, foundations, philanthropic funders and collaborative networks to unlock more funding for groups in Wales. They will also lead the development of innovative, practical solutions to improve how funding is distributed, particularly to grassroots, under-resourced and historically excluded communities. This includes rolling out pioneering models of shared capacity, developing a Wales-specific environmental funding database, and providing strategic guidance to groups seeking funding.

The Head of Funding Innovation will work to influence funders, reshape funding infrastructure, and build the capacity of the Climate Cymru movement to access the resources it needs. Working closely with the Head of Renewable Energy and the wider Climate Cymru team, this role will be central to ensuring that funding systems in Wales are fairer, more inclusive, and better able to meet the scale of the climate and nature crisis.

Additionally, the role involves communicating the compelling cases for investment in Wales, and working with Climate Cymru’s communication team to gather and share powerful stories to help shift narratives around Wales as a place for ambitious, high-impact funding.

Specific responsibilities for the role

Funding strategy & funder engagement

• Develop and implement a strategy to increase the volume and accessibility of trust, foundation and philanthropic funding for climate, nature and social justice work in Wales.
• Build and maintain strong relationships with UK-wide and Wales-based funders, including trusts, foundations, philanthropic networks and collaborative funding bodies.
• Actively engage with the Environmental Funders Network and other relevant groups to amplify Welsh perspectives and influence funder priorities.
• Represent Climate Cymru and Wales in national funder conversations, advocating for funding approaches that meet the needs of community groups and organisations across Wales.

Capacity building, effective & fairer distribution

• Refine and facilitate the roll-out of innovative distributive models piloted by Climate Cymru, which offer access to skills and supportive capacity for grassroots groups, helping to reduce duplicated effort and increase sector-wide efficiency.
• Familiarise with available funding support, tools, templates, training providers and best-practice resources and signpost groups to the support they need.
• Coordinate and deliver personalised funding consultations, offering strategic advice to community groups and organisations in the Climate Cymru movement.
• Produce and maintain a Wales-relevant environmental funding database and ensure it is accessible, intuitively easy to use, regularly updated, and widely used across the sector.

Strengthening Wales’ funding infrastructure

• Identify systemic barriers to equitable funding in Wales, and co-develop practical, creative solutions with funders, civil society partners, and policy experts.
• Support trusts and foundations to design more accessible, inclusive grant programmes—especially those aimed at grassroots and marginalised groups.
• Convene collaborative learning spaces to share insights, pilot new models, and promote a culture of innovation within the Welsh funding ecosystem.

Strategic funding events & communications

• Work closely with the Climate Cymru communications team to produce inspiring written and visual content that supports a compelling case for funders to support Welsh grassroots action and organisations.

Additional Responsibilities

• Track and evaluate the project’s impact on funder engagement and access to funding in Wales, providing regular insights and recommendations to improve effectiveness.
• Undertake other duties as the line manager requires, to support the overall success of Climate Cymru’s initiatives. 

Person Specification

Applicants must demonstrate the following attributes by linking them with relevant experiences and achievements in the job application statement.

Essential requirements

1. Demonstrated understanding of, and commitment to, Climate Cymru’s mission and WCIA’s vision for a fairer, more peaceful world.
2. Excellent written and verbal communication skills, with the ability to craft complex ideas into clear, compelling narratives for different audiences.
3. An understanding of the funding landscape, including the current challenges and opportunities for civil society, environmental and grassroots groups.
4. Strong organisational and project management skills, including the ability to manage databases, track engagement, and deliver high-quality work to deadlines.
5. Ability to work collaboratively with a wide range of stakeholders, including funders, charities, and community groups.
6. Excellent networking and relationship-building capabilities.
7. A strong appetite for change and a proven ability to inspire change and drive strategic outcomes.

Desirable attributes

1. Established professional relationships with relevant funders, philanthropic networks, or membership bodies within and outside of Wales.
2. Understanding of the funding landscape in Wales, including established structural funding inequalities.
3. Proven varied experience of securing funding from trusts, foundations and/or philanthropy.
4. Varied professional experience working within trusts, foundations and philanthropy.
5. Experience in environmental, climate and social justice work.
6. Fluency in Welsh, with the ability to write and deliver communications in Welsh and bilingually.
7. A strong commitment to diversity, equity, and inclusion, with experience supporting people from diverse backgrounds to access funding.
8. Familiarity with database creation or management, especially for monitoring funding trends and improving resource access.
9. Experience designing or delivering support services or resources (e.g. funding consultations, toolkits, or databases) to build capacity across a network and sector. 

Ynghylch Climate Cymru (wedi'i letyga gan WCIA)

Mae Climate Cymru yn fudiad o filoedd o unigolion, ac yn rhwydwaith o gannoedd o sefydliadau o bob sector yng Nghymru, sydd wedi cael eu dwyn ynghyd trwy gyfrwng gwerthoedd a rennir, a chydnabyddiaeth bod yr argyfwng hinsawdd a natur yn gofyn am weithredu brys a theg. Rydym yn credu y dylai gweithredu gael ei lywio gan wyddoniaeth a lleisiau pobl ar draws Cymru.

Mae Climate Cymru yn cael ei letya gan Ganolfan Materion Rhyngwladol Cymru (WCIA). Elusen ydy WCIA, sy'n ysbrydoli pobl yng Nghymru i ddysgu am faterion byd-eang, a gweithredu arnynt. Gweledigaeth WCIA yw bod pawb yng Nghymru yn cyfrannu at greu byd tecach a mwy heddychlon.

Mae Climate Cymru yn canolbwyntio ar effaith, yn ddeinamig, ac yn gyfrwng pwerus dros newid yng nghymdeithas Cymru. Rydym yn gwneud hyn drwy’r ffyrdd canlynol:

• Rhoi pwysau ar y rheini sydd â phŵer i weithredu’n gadarn.
• Ymgysylltu'n gynhyrchiol â Llywodraeth Cymru
• Gwneud yn siŵr bod lleisiau o ar draws Cymru yn cael eu clywed a’u cynrychioli
• Ysbrydoli a chysylltu ein rhwydwaith
• Ehangu a chyflymu gwaith ein partneriaid
• Rhannu gwybodaeth bwysig a chyfleoedd gyda’n rhwydwaith a’r cyhoedd ehangach
• Dysgu gan Gymdeithas yng Nghymru, a thu hwnt
• Datblygu cefnogaeth gyhoeddus eang ar gyfer gweithredu
• Cynrychioli lleisiau a sefydliadau Cymru yn genedlaethol ac yn rhyngwladol

Crynodeb o’r Rôl

Mae Cymru yn derbyn llai na hanner cyllid cymdeithas sifil fesul person y DU, sefyllfa a waethygwyd gan COVID-19, colli cyllid yr UE, toriadau cyhoeddus, a'r argyfwng costau byw. Mae hyn yn cael effaith ddifrifol ar allu grwpiau cymunedol ac elusennau i wneud eu gwaith beirniadol. Mae Climate Cymru yn canolbwyntio ar weithredu, mae ganddo gyrhaeddiad mawr ar draws cymdeithas Cymru ac mae ar genhadaeth i wneud rhywbeth am y mater hwn. Mae'r rôl hon yn arwain y gwaith trawsnewidiol hwn.

Bydd deiliad y swydd yn ymgysylltu'n uniongyrchol ag ymddiriedolaethau, sefydliadau, cyllidwyr dyngarol a rhwydweithiau cydweithredol i ddatgloi mwy o gyllid i grwpiau yng Nghymru. Byddant hefyd yn arwain y gwaith o ddatblygu atebion arloesol, ymarferol i wella sut mae cyllid yn cael ei ddosbarthu, yn enwedig i gymunedau ar lawr gwlad, heb adnoddau ac sydd wedi'u heithrio'n hanesyddol. Mae hyn yn cynnwys cyflwyno modelau arloesol o gapasiti a rennir, datblygu cronfa ddata cyllid amgylcheddol penodol i Gymru, a darparu arweiniad strategol i grwpiau sy'n ceisio cyllid.

Bydd y Pennaeth Arloesi Cyllid yn gweithio i ddylanwadu ar gyllidwyr, ail-lunio seilwaith cyllido, ac adeiladu gallu mudiad Climate Cymru i gael gafael ar yr adnoddau sydd eu hangen arno. Gan weithio'n agos gyda'r Pennaeth Ynni Adnewyddadwy a thîm ehangach Climate Cymru, bydd y rôl hon yn ganolog i sicrhau bod systemau cyllido yng Nghymru yn decach, yn fwy cynhwysol, ac yn gallu cwrdd yn well â graddfa'r argyfwng hinsawdd a natur.

Yn ogystal, mae'r rôl yn cynnwys cyfathrebu'r achosion cymhellol ar gyfer buddsoddi yng Nghymru, a gweithio gyda thîm cyfathrebu Climate Cymru i gasglu a rhannu straeon pwerus i helpu i newid naratifau ledled Cymru fel lle ar gyfer cyllid uchelgeisiol, effaith uchel.

Cyfrifoldebau penodol ar gyfer y rôl hon

Strategaeth cyllido ac ymgysylltu â chyllidwyr

• Datblygu a gweithredu strategaeth i gynyddu cyfaint a hygyrchedd cyllid ymddiriedolaeth, sefydliad a dyngarol ar gyfer gwaith hinsawdd, natur a chyfiawnder cymdeithasol yng Nghymru.
• Adeiladu a chynnal perthnasoedd cryf gyda chyllidwyr ledled y DU a Chymru, gan gynnwys ymddiriedolaethau, sefydliadau, rhwydweithiau dyngarol a chyrff cyllido cydweithredol.
• Ymgysylltu'n weithredol â'r Rhwydwaith Cyllidwyr Amgylcheddol a grwpiau perthnasol eraill i ymhelaethu ar safbwyntiau Cymru a dylanwadu ar flaenoriaethau cyllidwyr.
• Cynrychioli Climate Cymru a Chymru mewn sgyrsiau cyllidwyr cenedlaethol, gan eirioli dros ddulliau cyllido sy'n diwallu anghenion grwpiau a sefydliadau cymunedol ledled Cymru.

Adeiladu gallu, dosbarthiad effeithiol a thecach

• Mireinio a hwyluso cyflwyno modelau dosbarthu arloesol a dreialwyd gan Climate Cymru, sy'n cynnig mynediad at sgiliau a gallu cefnogol i grwpiau ar lawr gwlad, gan helpu i leihau ymdrech ddyblyg a chynyddu effeithlonrwydd ar draws y sector.
• Ymgyfarwyddo â'r cymorth cyllidol sydd ar gael, offer, templedi, darparwyr hyfforddiant ac adnoddau arfer-gorau a cyfeirio grwipiau at y cymorth sydd ei angen arnynt.
• Cydlynu a chyflwyno ymgynghoriadau cyllido wedi'u personoli, gan gynnig cyngor strategol i grwpiau a sefydliadau cymunedol ym mudiad Climate Cymru.
• Cynhyrchu a chynnal cronfa ddata cyllid amgylcheddol sy'n berthnasol i Gymru a sicrhau ei bod yn hygyrch, yn reddfol hawdd i'w defnyddio, yn cael ei diweddaru'n rheolaidd, ac yn cael ei defnyddio'n helaeth ar draws y sector.

Cryfhau seilwaith cyllid Cymru

• Nodi rhwystrau systemig i gyllid teg yng Nghymru, a chyd-ddatblygu atebion ymarferol, creadigol gyda chyllidwyr, partneriaid cymdeithas sifil, ac arbenigwyr polisi.
• Cefnogi ymddiriedolaethau a sefydliadau i ddylunio rhaglenni grant mwy hygyrch, cynhwysol - yn enwedig y rhai sydd wedi'u hanelu at grwpiau llawr gwlad ac ymylol.
• Cynnull mannau dysgu cydweithredol i rannu mewnwelediadau, treialu modelau newydd, a hyrwyddo diwylliant o arloesi o fewn ecosystem cyllido Cymru.

Cyllido digwyddiadau a chyfathrebu strategol

• Gweithio'n agos gyda thîm cyfathrebu Climate Cymru i gynhyrchu cynnwys ysgrifenedig a gweledol ysbrydoledig sy'n cefnogi achos cymhellol i gyllidwyr gefnogi gweithredu a sefydliadau ar lawr gwlad Cymru.

Cyfrifoldebau Ychwanegol

• Olrhain a gwerthuso effaith y prosiect ar ymgysylltu â chyllidwyr a mynediad at gyllid yng Nghymru, gan ddarparu mewnwelediadau ac argymhellion rheolaidd i wella effeithiolrwydd.
• Ymgymryd â dyletswyddau eraill fel sy'n ofynnol gan y rheolwr llinell, i gefnogi llwyddiant cyffredinol mentrau Climate Cymru. 

Manyleb Person

Rhaid i ymgeiswyr ddangos y priodoleddau canlynol trwy eu cysylltu â phrofiadau a chyflawniadau perthnasol yn natganiad y cais am swydd.

Gofynion hanfodol

1. Dangos dealltwriaeth o genhadaeth Climate Cymru a gweledigaeth WCIA ar gyfer byd mwy teg, heddychlon, ac ymrwymo i hyn.
2. Sgiliau cyfathrebu ysgrifenedig a llafar rhagorol, gyda'r gallu i greu syniadau cymhleth i naratifau clir, cymhellol ar gyfer gwahanol gynulleidfaoedd.
3. Dealltwriaeth o'r dirwedd cyllido, gan gynnwys yr heriau a'r cyfleoedd cyfredol ar gyfer cymdeithas sifil, grwpiau amgylcheddol a llawr gwlad.
4. Sgiliau sefydliadol a rheoli prosiectau cryf, gan gynnwys y gallu i reoli cronfeydd data, olrhain ymgysylltiad, a darparu gwaith o ansawdd uchel i ddyddiadau cau.
5. Y gallu i gyd-weithio ag ystod eang o randdeiliaid, gan gynnwys cyllidwyr, elusennau, a grwpiau cymunedol.
6. Galluoedd rhwydweithio a meithrin perthnasoedd rhagorol.
7. Awydd cryf am newid a gallu profedig i ysbrydoli newid a gyrru canlyniadau strategol.

Gofynion dymunol

1. Sefydlu perthnasoedd proffesiynol gyda chyllidwyr perthnasol, rhwydweithiau dyngarol, neu gyrff aelodaeth o fewn a thu allan i Gymru.
2. Dealltwriaeth o'r dirwedd ariannu yng Nghymru, gan gynnwys anghydraddoldebau cyllid strwythurol sefydledig.
3. Profiad amrywiol o sicrhau cyllid gan ymddiriedolaethau, sefydliadau a / neu ddyngarwch.
4. Profiad proffesiynol amrywiol o weithio mewn ymddiriedolaethau, sefydliadau a dyngarwch.
5. Profiad mewn gwaith amgylcheddol, hinsawdd a chyfiawnder cymdeithasol.
6. Rhuglder yn y Gymraeg, gyda'r gallu i ysgrifennu a chyflwyno cyfathrebiadau yn Gymraeg ac yn ddwyieithog.
7. Ymrwymiad cryf i amrywiaeth, tegwch a chynhwysiant, gyda phrofiad o gefnogi pobl o gefndiroedd amrywiol i gael mynediad at gyllid.
8. Cyfarwydd â chreu neu reoli cronfa ddata, yn enwedig ar gyfer monitro tueddiadau cyllido a gwella mynediad at adnoddau.
9. Profiad o ddylunio neu ddarparu gwasanaethau neu adnoddau cymorth (e.e. ymgynghoriadau cyllido, pecynnau cymorth, neu gronfeydd data) i adeiladu capasiti ar draws rhwydwaith a sector. 

Peer Mentor (Mental Health) – The Recovery House Service 

Location: Alum Rock, Birmingham 

Salary: £24,570 per annum 

Hours: 37.5 hours per week 

Are you ready to make a positive impact on mental health services in Birmingham? 

Birmingham Mind is seeking an enthusiastic and compassionate individual to join our organisation as a Peer Mentor. As a Peer Mentor you will need to have living experience of mental health difficulties and have gained a level of insight into your mental health experience and be ready to talk about them openly. It is important that applicants have reached a period of stability and can manage their mental health and wellbeing, in order for them to be ready for this role. We are looking for someone who is ready to use their experience to support and inspire service users in their recovery journey. Peer Mentors will support service users on their emotional journey, and form therapeutic alliances to share ways of coping, understanding and nurturing hope and inspirations. 

You will need to have excellent communication skills, with a good understanding of the individual recovery journey and the issues facing people suffering with mental health difficulties. We need a Peer Mentor who is able to share the values of our organisation and is passionate about our vision of “Better Mental Health for All” in Birmingham. 

You will be joining a brand-new team for our newly commissioned service Recovery House. This is an exiting and innovative service for Birmingham Mind and is an opportunity to create a flagship standard of support and care for those in mental health crisis. The service will supply short stay accommodation for people in crisis, for a maximum of 7 nights. Recovery House is a CQC Registered service commissioned by the Birmingham and Solihull Mental Health Trust and peer mentors will be part of a multi-disciplinary team made up of Birmingham Mind and NHS Staff. 

Joining Birmingham Mind means joining a diverse workforce, and an organisation that values living experience of mental distress. We are proud of our inclusive environment, and the support we provide to our staff as well as our service users. 

All employees have access to affordable healthcare cover through PayCare, a defined contribution pension scheme and access to free counselling and support through our 24/7 Employee Assistance Programme. We also offer a comprehensive training programme, with an additional peer mentoring specialised induction. 

For further information, please see the Peer Mentor Job Description for full details of attributes, values and experience required for the role. 

You can watch some of our current peer mentors discuss their experiences of the role on our YouTube Channel. Interested applicants are also strongly encouraged to attend one of our pre-recruitment sessions to discuss the role further. They are taking place at our Central Birmingham Wellbeing Hub on: 

Monday 2nd June 11am-12 pm 

Monday 2nd June 1pm-2pm 

Monday 9th June 11am-12pm 

Monday 9th June 1pm-2pm 

If you are unable to attend one of these sessions and are offered an interview, a member of staff will reach out to you for a brief discussion beforehand. 

Any informal enquiries can be directed to Danielle Murinas on  

Applications close on the 11th of June and interviews will take place the week commencing the 23rd of June 2025. 

Package Description:

Together we make a difference, develop and learn, and support each other.  Every day with us is different, but our mission remains the same: To champion the rights, needs and ambitions of the people we support - they are at the heart of everything we do. We stand by them and we work together for change.

Whether that's helping people to live independently, or creating spaces to learn, work and play, you'll be making sure adults with disabilities or complex health needs have a chance to thrive, right in the heart of their local communities.

We have a rewarding new opportunity for a Senior Community Support Worker (Positive Behaviour Support) to work within our new service based in Wythenshawe however supporting young people and families across Manchester.

Working therapeutically within a person-centred PBS model you will support young people and families to stay together and thrive.  Our ultimate goad is to improve the quality of life for all those we support.

The service is based in Wythenshawe, Manchester however you will work across Manchester supporting several families.

As a specialist service there is a comprehensive package of training and support either internally within the Trust's Learning & Development Team or externally with our professional partners (which include social services and CAHMS).

Salary - £29,108 (£14.93ph)

              Weekend rate paid at 25% premium of normal hourly rate

The role includes……..

As a Senior Community Support Worker (Positive Behaviour Support) you will provide first line management to a team of Community Support Workers (Positive Behaviour Support), developing their capability through demonstrating the right values and behaviours, mentoring staff, and supporting their ongoing development.

You will work alongside other practitioners within the service and community, to upskill and increase the resilience of children and their families.  You will have the opportunity to receive formal Positive Behaviour Support (PBS) training and coaching from qualified behavioural specialists.

What can you bring to the service...?

• Do you have an NVQ Level 3 in Children & Young People’s Workforce, or equivalent QCF?
• Do you have experience of  and coaching staff, and nurturing team development?
• Do you have considerable experience working with children with disabilities, including autism?
• Can you manage difficult and challenging situations whilst maintaining high standards of care and support?
• Can you make a direct positive impact on the lives of children and their families?

Benefits include…..

• Annual Leave 27-day holiday plus 8 days bank holidays rising to 30 after 5 years, 33 days after 10 years
• Generous pension scheme and death in service benefit, an initial contribution of 4% company pension contributions and up to 6 x basis salary death in service 
• Occupational sick pay and family friendly policies including enhanced maternity, paternity and adoptive leave.
• Reward and Discount platform offering discounts at high street shops, travel, insurances etc.
• Eligibility to apply for Blue Light card
• Proud to be a real living wage employer
• Refer a friend scheme, be rewarded for recommending a friend to work with us
• Comprehensive training and development opportunities, including apprenticeship qualifications
• Long service awards including cash gifts and extra holiday.
• Promotion of Wellbeing across the organisation including Mental Health First Aiders offering wellbeing support from trained colleague and free weekly yoga session  in person or online
• Access to our Employee Assistance Programme for you and adults at your home

Help us make a change to the people we support.

To discover the full details of this rewarding role within the Together Trust take a look at our Job Description.

If this sounds like the place for you, and you think you have the relevant skills and experience we are looking for, apply now.  If you have any questions relating to the role, please get in touch. We would love to hear from you!

This service is regulated by Ofsted therefore all employees must be over the age of 22 years at the time of joining the service.

We may remove this advert should we find the success candidate prior to the closing date therefore early applications are encouraged.

We currently do not provide sponsorship but we welcome applications from those who have the right to work in the UK.

In order for the Trust to comply with the apprenticeship funding rules, it is a requirement of the role that the successful applicant must be able to evidence that (1) they have the right to work in the UK without additional approval for more than 20 hours each week throughout the year and (2) they have an eligible residency status for the purposes of the apprenticeship funding rules. In most cases this will mean that the individual needs to show that they have been ''ordinarily resident'' in particular countries (including the UK) at least 3 years before the start of the apprenticeship.

Applications are very welcome from all regardless of age, disability, marriage or civil partnership, pregnancy or maternity, religion or belief, race, sex, sexual orientation, trans status or socio-economic background. We are committed to making reasonable adjustments for disabled people. We positively encourage applications from those with lived experience. 

If there is any part of your lived experience you want to keep confidential in some way please talk to the Recruitment or HR shared service teams and we will do what we can to support you.

At SafeNet, we believe in empowering individuals to build safer, healthier futures. We're offering a unique opportunity to train towards a Level 4 Domestic and Sexual Abuse Support Worker qualification, paving the way for a fulfilling career in roles such as:

• Domestic Abuse Support Worker
• Children & Young People Domestic Abuse Support Worker
• Independent Domestic Violence Advisor (IDVA)
• Black and Minoritised Specialist Support Worker
• Outreach Community Support Worker
• Refuge Support Worker
• Independent Sexual Violence Advisor (ISVA)

We invest in our people, ensuring you learn and grow with SafeNet. Join us and be part of a team dedicated to creating lasting change.

About Us.

SafeNet is an innovative, value-led charity empowering individuals to live free from domestic abuse through fair, inclusive, and compassionate support services. Every day, we assist those who reach out to us in leading safer, healthier lives. As part of The Calico Group, our shared purpose is to make a real difference in people's lives.

We are at the forefront of promoting safe, healthy relationships and the conditions for productive and positive futures. SafeNet delivers innovative and life-changing services to support over 500 victims and survivors each year across Burnley, Lancaster, Rochdale, Bury, Preston, Pendle, and Oldham.

The Opportunity

We are seeking passionate, caring individuals who are excellent team players and committed to providing high-quality, trauma-informed services for victims and survivors of domestic abuse.

As a Domestic Abuse Support Practitioner (Children and Young People) within SafeNet’s community team, you will:

• Build trusted, supportive relationships with children and young people, working both one-to-one and in group settings, ensuring they feel heard, safe and empowered.
• Provide a high-quality, proactive frontline service to children and young people affected by domestic abuse, supporting their emotional wellbeing and helping them feel safe.
• Work closely with parents or carers, promoting healthy relationships and supporting families to recover together.
• Assess risk and complete safety and support plans that are child-centred and inclusive.
• Ensure all support is trauma-informed, accessible, and inclusive to reflect the diverse needs of the community.

For further information about the role, please visit the Role Profile.

What We’re Looking For

We believe in recruiting for potential as well as experience. Our ideal candidate will have:

• Experience supporting and advocating for parents through Safeguarding/Child Protection processes and the Family Court System.
• The ability to work directly with children and young people, both individually and in group sessions, using creative and age-appropriate approaches to help them express themselves and recover from the impact of domestic abuse.
• A commitment to helping families rebuild relationships that may have been affected by abuse.
• Confidence in organising and facilitating structured activities for children aged 0–18, enabling learning, development, and fun in a safe environment.
• Experience of contributing to reports for Courts and Children’s Social Care conferences and meetings regarding the families you support.

What’s in It for You?

At The Calico Group, we value our people and offer a supportive, inclusive culture alongside fantastic benefits:

• Bravo Benefits – Exclusive discounts at popular high street brands including many retailers and restaurants.
• Westfield Health – Our company funded cash plan, with access to a Doctor 24/7 – for you and your dependents.
• Mental Health Support – Access emotional and mental well-being services through Spectrum.
• Cycle to Work Scheme – Save on commuting costs while staying active.
• Pension Options – with employer pension contributions.
• Life Assurance – Peace of mind for you and your loved ones.
• Financial Advice – Expert guidance to help manage your finances.
• Recognition Awards – Celebrate your achievements with our recognition programs.
• Meaningful learning and development programmes with regular focus on your individual growth.
• Gym Membership Discounts – Stay fit with local gym access.
• One Calico Events – Connect and unwind at our employee social gatherings.
• Paid Professional Fees – We’ll cover the cost of professional subscriptions so you can continue growing your career.

And much more! We also offer enhanced holidays, sickness, maternity, and paternity options, ensuring you feel supported when you need it most.

How to Apply

Click Apply Now to complete your application online. Applications close on 13th June 2025

We can’t wait to welcome you to our team!

Inclusive Hiring at Calico

We’re committed to creating a workplace where everyone feels valued and can thrive. If you need any adjustments during the recruitment process or would like to discuss accessibility, please let us know.

Our Commitment to Safeguarding

The Calico Group is committed to safeguarding and promoting the welfare of all our customers employees, and volunteers. Successful candidates will be subject to a DBS check (Disclosure and Barring Service) and appropriate pre-employment checks in line with our safeguarding policies.

Don’t Leave it Too Long!

We don’t want you to miss this opportunity, the closing date for applications is 13th June 2026

Interview Dates

It is likely that interviews will be conducted on 30th June 2025

This post is open to women only.  Section 7 (2) (e) of the Sex Discrimination Act 1975 applies.

SafeNet is working towards Equal Opportunities for all and actively encourages applications from disabled, ethnic minority and LBGTQI+ women who are under-represented.  SafeNet is a Registered Charity No. 1091544 and a Company Limited by Guarantee No. 3860803.

Changing Faces is seeking a motivated Health Professional Engagement Officer to join our Services Team.

Health Professional Engagement Officer
Contract: Part-time (0.6 FTE, 22.2 hours per week, ideally spread across 4-5 days)
Salary: £31,742.79 to £33,675.92
Location: Flexible working, mainly home-based, with potential for some work / meetings in London
Travel: Regular travel to deliver talks / attend conferences in the UK + staff / team meet ups 
Benefits: 25 days annual leave, plus 8 bank holidays (pro-rata-ed at 0.6 FTE). 6% pension contribution. EAP access

Changing Faces is seeking a motivated Health Professional Engagement Officer to join our Services Team. This exciting part-time role takes the lead in our professional liaison work to educate health and social care professionals regarding the impact of visible difference and raising their awareness of the important work of the charity.

Main purpose of the role

The main purpose is to develop and maintain relationships with HCPs to:

• increase awareness of the impact of visible difference and educate them in how to effectively support patients
• ensure understanding of the Changing Faces service offers and how to access these
• encourage them to sign up to regular updates and news and stay engaged with us.

This will be done by building and retaining relationships with HCPs via NHS departments, organisations and societies within the field of visible difference; finding ways to keep HCPs on our mailing list engaged and interested in our news; and by providing information, meetings, education and talks both in person and online.

We are looking for

• A proven track record of engaging with Health Care Professionals (HCPs) at all levels, in a range of disciplines and building relationships
• Confident, engaging and experienced presenter to a range of audiences – clear, persuasive and authoritative in spoken communication, both online and in person
• High standard of written English, able to write information and presentations clearly, with an understanding of the needs of the HCP audience.
• Proactive, dynamic and innovative in approach, with an ability to be creative, self-supporting, meet deadlines and handle multiple priorities.
• Ability to work effectively, collaboratively, and sensitively with a wide range of senior stakeholders and service users.
• Ability to work effectively, collaboratively, empathetically and sensitively with a wide range of stakeholders and service users
• This role requires willingness and flexibility to travel across the UK and occasional overnight stays.

About Changing Faces

Changing Faces is the UK’s leading charity for everyone who has a mark, scar or condition that makes them look different (a visible difference). Being different in a society where there is such pressure to look a certain way is extremely difficult.

People with visible differences are vulnerable to isolation, loneliness, social anxiety and low self-esteem. They face staring, unwanted attention and even bullying and hate crime. They experience lowered expectations in education, problems getting work and stereotyping in the media. This can have a devastating, and lasting, impact on their wellbeing. Adults often come to us, having never spoken to anyone about the psychological impact of their visible difference before.

Changing Faces provides unique practical, social and emotional support for people affected by visible difference; we challenge discrimination and campaign for a world that respects difference.

Health care professional (HCP) engagement contributes to two areas in our strategy:

• Greater understanding and awareness among HCPs of the impact of a visible difference on mental health and wellbeing
• Increased awareness of Changing Faces services and increased referrals from HCPs.

Changing Faces wants a future where everyone with a visible difference on their face or body has the confidence, support and opportunity to lead the lives they want.

This role is part-time (0.6 FTE, 22.2 hours a week), ideally spread across 4-5 days and requires a highly flexible, motivated individual, with a passion for presenting and building relationships around the UK. We are looking for a start date around mid-August 2025.

Closing date: Please apply by 1pm, Wednesday 4th June 2025.
Interviews: Expected to take place on Wednesday 11th June and Thursday 12th June 2025.

Interested? 

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position. 

This role is subject to an enhanced DBS / PVG Scheme check, with adult’s and children’s barred lists. 

No agencies please.

Senior Communications Officer

We are seeking a highly skilled Senior Communications Officer in this key role, generating momentum around the charity’s engagement by helping build a vibrant, connected community of stakeholders around the world!

Position: Senior Communications Officer

Location: Swindon/hybrid

Hours: Full-time

Salary: £32,500 to £35,000 per annum

Contract: Permanent

Closing Date: 15 June 2025

Interview Date: 1st round interview online 24 June 2025 and 2nd round interview in Swindon on 3 July 2025

The Role

In partnership with Gallup, the researchers have conducted a global survey to help categorise and classify countries according to their common attitudes toward the Bible and faith. Insights from The Patmos Survey are designed to  help other Societies, mission agencies and practitioners support Bible engagement within and across national borders.

We’re now seeking a highly skilled communications professional who can bring this rich and complex data to life – someone who can translate insights into compelling narratives that inspire others to catch the vision of a global Bible engagement movement. This person will play a key role in generating momentum around Bible engagement by helping build a vibrant, connected community of stakeholders around the world.

About You

With a qualification in journalism, PR/marketing or communications or equivalent experience, you will have experience of:

· Working in a communications role

· Successfully implementing a communications plan, leading to measurable success

· Creating content for web and using a CMS or website back-end

· Briefing designers/animators/filmmakers

· Creating communications content for a diverse, non-UK or international audience

Please provide your CV and a 250-word statement that sets out your interest and suitability for this position.

In Return…

Commitment - As a Christian organisation, the charity believe you have gifts and abilities that are all your own. So they’re willing to explore how what you have might fit what’s needed.

The checklist – There’s no such thing as the perfect candidate. You don't have to tick every box on the job description before you apply!

It's personal - You have a life outside work, and the organisation want you to be able to live it well. So are happy to talk to you about flexible working hours and working from home.

Learn and grow - When you're trained in a new skill, or learn a different perspective, it benefits everyone. The organisation is committed to making it possible for everyone to flourish, with a huge variety of learning resources available.

Together and apart - The charity believe in home working where it’s appropriate, and during lockdown they made that work really well. But know how important it is to meet face to face, too and are committed to making the office an enriching environment, where people are glad to be.

Celebrating difference - Universal acceptance for everyone, everywhere is at the heart of the organisation and it promotes diversity of thought, culture and background. Diversity is valued and this is reflected in the workforce.

Level ground - We want you to bring your best to the application and selection process. If you need any adjustments to be made for that to happen, let us know and we'll be glad to help.

Benefits include: Flexible Working, Pension, Employee Assistance Programme, Family Time benefits including TOIL, 28 days (plus bank holidays) after 2 years’ service (plus holiday trading, office closed at Christmas, additional closure the day before Good Friday and as day after Easter Monday), gym membership, Health Cash Plan or Private Medical, Cycle Scheme, Life Assurance, Staff Seminars, All Staff Gatherings, Access to LinkedIn Learning platform, Tastecard, Childcare Vouchers, Loyalty Awards, Staff Events, Free tea and coffee

Working in over 200 countries and territories, the organisations parent charity, is a global mission to bring the Bible to life for everyone and believes that when people engage with the Bible lives can be changed, for good.

The charity is proud to be an Equal Opportunity Employer and values diversity and aspires to reflect this in its workforce. Applications are welcome from people representing all sections of the community.

You may also have experience in areas such as Communications, Marketing, Marketing and Communications, Communications Officer, Marketing Officer, Marketing and Communications Officer, Senior Communications Officer, Senior Marketing Officer, Senior Marketing and Communications Officer, PR, Public Relations, Journalism, Journalist. #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation. 

We have an exciting opportunity for an Office Assistant (known internally as a Triage & Early Interventions Officer Assistant_ to directly support one of our Caseworkers by providing administrative support and assistance, working 15 hours per week.

Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?

Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?

If yes, then we'd love to hear from you…

What we offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• Flexible working options including hybrid working
• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
• An extra day off for your birthday & options to buy or sell annual leave
• Pension with 5% employer contribution
• Enhanced sick pay allowances, maternity & paternity payments
• High Street, retail, holiday, gym, entertainment & leisure discounts
• Access to our financial wellbeing hub & salary deducted finance
• Employee assistance programme & wellbeing support
• Access to EDI networks and colleague cafes
• Cycle to work scheme & season ticket loans
• Ongoing training & support with opportunities for career development & progression

About the role:

Due to the requirements of the role, you will be required to work from the Southampton office for all shifts.

As a Triage & Early Interventions Officer Assistant you will:

• Assist the caseworker in answering the telephone and contacting clients as required
• Update and maintain manual and computerised database and case management systems and records in accordance with the service's internal policies/procedures and organisational standards
• Assist the caseworker with navigation around the building, including greeting outside the entrance and escorting to desk.
• Communicate with victim's in a written format, including text, email and letter under the guidance of the caseworker.
• Assist with the care and support of the guide dog assigned to support the caseworker

You will need:

• Effective verbal/written communication and numerical skills.
• Excellent IT skills and experience of using all packages in the standard Microsoft Office suite and case management systems/databases.
• Excellent record keeping skills with a focus on quality and accuracy.
• Experience of working in a client focused service area or setting.
• Understanding and knowledge of equal opportunities and diversity

Please see attached Job Description and Person Specification for further details. Please note you will need be expected to match the TEIO holiday a minimum of 60% of the time.

About Us:

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.

As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We look forward to hearing from you.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.

If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.