Network development manager jobs

Crisis is the national charity for people experiencing homelessness. We have embarked on our 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.

Location: Based in Crisis Skylight South Wales

Contract: Fixed term contract for 12 months (parental leave cover)

About the role

The Lead Worker - Coaching role at Crisis Skylight South Wales is a varied and fulfilling role. You will assist people who are experiencing homelessness or at risk of becoming homeless by assessing their needs and offering appropriate interventions (coaching, information, advice and guidance, advocacy and direct support) and use a variety of communication skills to develop, follow and review a personalised plan to end their homelessness sustainably.

You will have access to regular one to one supervision sessions and facilitated reflective practice sessions to support the positive impact of the role; working collaboratively with internal colleagues and external services is also an important aspect of the role to ensure that individuals are able to access the services they need.

About you

• Ability to motivate and encourage individuals to maintain their access to the service by working through the changes they have identified and supporting them to recognise their progress.
• Current knowledge of health and safety issues and safeguarding procedures to ensure a safe environment is provided for individual’s accessing the service, staff, volunteers, supporters and visitors.
• Being able to support team members, including volunteers, by sharing your knowledge and skills and by working constructively together to end the homelessness of the individuals accessing the service.

• Ability to collaborate with partner organisations to maintain service knowledge, referral pathways and manage safeguarding concerns. When necessary, advocate for individuals to ensure that they are able to receive, engage or continue to access services appropriate to their needs.

• Knowledge and experience of coaching which assists individuals experiencing homelessness through a process of strengths based personal change; coupled with the ability to recognise when other interventions like IAG, advocacy or direct assistance may be needed.

• You may have experience in working within a relevant sector such as homelessness, mental health, drug and alcohol treatment, criminal justice, domestic abuse, modern day slavery or employability support. You may also hold or develop one or more areas of expertise such as housing access, homelessness / housing legislation, welfare benefits, employment support, health services, drug and alcohol treatment, MAPPA, MARAC or criminal justice services. This may enhance the effectiveness of the services’ ability to support members and engage effectively with partners.

Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.

Working at Crisis

Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.

Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.

As a member of the team, you will have access to a wide range of employee benefits including:

• A competitive salary. Please note our salaries are fixed to counter inequity and we do not negotiate at offer stage.
• Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy.
• Pension scheme with an employer contribution of 8.5%
• 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave.
• Enhanced maternity, paternity, shared parental, and adoption pay.
• Wellbeing Leave to be used flexibly
• And more! (Full list of benefits available on website)

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.

How do I apply?

Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.

Closing date: Sunday 7 December 2025 at 23:59

Interview date and location: In person, on Thursday 18 December 2025 at Crisis Skylight South Wales, 163 St Helens Road, Swansea, SA1 4DQ

Interview process: Competency-based Interview

AI in Job Applications

We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences

Accessibility

We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help.

Registered Charity Numbers: E&W1082947, SC040094

About the role:

As a Floating Support Worker in Redbridge, you will play a vital role in helping people maintain their homes, gain confidence, and build independent lives. You will work closely with clients to understand their goals, strengths, and challenges, turning these into practical, personalised support plans. On any given day, this could involve helping someone manage their tenancy, access healthcare or benefits, improve their budgeting skills, or connect with local services and community activities. Your work will directly contribute to preventing tenancy breakdowns, improving wellbeing, and supporting clients to take positive steps forward in their lives.

You will be part of a supportive, collaborative team that works closely with colleagues across Single Homeless Project (SHP) and partner agencies. This means joining forces to ensure that each person receives consistent, joined-up support, while sharing skills, learning from each other, and contributing ideas to make services more effective. Your role will also include carrying a flexible caseload, completing assessments and action plans, reviewing progress, and responding to risks and changing needs in a timely and professional way.

This role offers real opportunities for professional development and career growth. You will gain hands-on experience across a range of complex needs, strengthen your knowledge of housing and support services, and develop your skills in risk management, partnership working, and personalised care planning. If you are motivated by making a tangible difference, enjoy problem-solving, and want to be part of a dynamic and forward-thinking team, this role offers the chance to grow your career while transforming the lives of the people you support.

About you:

• You are passionate about helping people maintain their homes and build independent, fulfilling lives.
• You have experience supporting people experiencing multiple disadvantage and can create practical, personalised action plans.
• You build positive, trusting relationships and motivate people to take positive steps forward.
• You are confident managing a caseload, assessing risks, and responding effectively to changing situations.
• You are committed to your own professional growth and eager to develop your skills in housing support and care planning.

About us:

Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.

We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 10,000 lives every year across all 32 boroughs.

We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.

Join us in creating a brighter, more hopeful future for individuals in need. 

Important info:

Closing Date: Sunday 30th November at midnight

Interview Date: Tuesday 2nd and Wednesday 3rd December online via Microsoft Teams

This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant.

Please note applications are reviewed for AI use in application questions. Applications requiring sponsorship or with insufficient right to work will not be accepted or progressed.

Help shape a future where fewer people die by suicide

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Samaritans is entering an exciting new chapter, focused on transforming how we deliver support to those in greatest need. As Assistant Director of Service Delivery (South), you’ll play a crucial leadership role in shaping our future direction, ensuring our services remain accessible, resilient, and able to make the biggest possible difference across the UK in our mission to reduce the number of lives lost to suicide.

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In this pivotal new role, you’ll work alongside our incredible team of Samaritans to implement transformational change within our service delivery structure - starting with our South East Pathfinder region. You’ll help design and embed a sustainable, inclusive, and high-quality service delivery model and structure that ensures everyone who needs Samaritans’ support can access it safely, whenever and wherever they need it, because tomorrow is too late.

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We’re looking for someone who:

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• Brings expertise in leading complex organisational change with empathy and purpose.
• Is a collaborative and emotionally intelligent leader who can inspire, empower, and harness the contribution of our teams.
• Has experience in service design, operational leadership, and using data and evidence to drive improvement.
• Understands the importance of safeguarding, inclusion, and working with volunteers in sensitive environments.
• Has a positive approach and values human connection and collaboration.

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You’ll be a key driver of innovation and resilience within our service, helping ensure that Samaritans’ life-saving work continues to reach people in their moments of greatest need.

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If you’re motivated by impact, connection, and the opportunity to shape the future of our life saving listening support in the UK - we’d love to hear from you.

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Full outline of the role available in the Job description file.

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The contract terms:

• Permanent contract

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• £70,000 - £75,000 per annum with Benefits

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•  Our full time hours are 35 hours per week, but we are passionate about flexible working - talk to us about your preferences. Due to the nature of our work, regular weekend working will be required with time off in lieu given.

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• Hybrid working: Meeting in person and working collaboratively are things we value. This is a Home based Contract, linked to our Ewell (Surrey) office with a blend of home working and significant travel throughout the Region. The successful candidate should live within close proximity of the Region. Do get in touch with any queries about location prior to applying. Regional Map available.

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About Samaritans:

You’ll join a values-led organisation with a powerful mission and a collaborative culture. We offer flexible hybrid working, excellent benefits, and the chance to make a tangible difference in suicide prevention across the UK and Ireland.

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For further information about Samaritans, including our charity structure, values, employee benefits, and application process, please read our recruitment brochure available. You can also visit our careers website to access this.

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We recognise the enormous benefits and the social justice imperatives of ensuring diversity at every level of our organisation. Samaritans is wholly committed to inclusion and diversity and to building a culture and environment where everyone is appreciated for the unique person they are. To ensure Samaritans is representative of those we support and who support us, we particularly welcome applications from disabled, racialised minority and LGBTQ+ candidates, as these people are under-represented at Samaritans. 

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Criminal record check (DBS):

We take safeguarding seriously at Samaritans and follow safe recruitment practices. As this role has direct contact with children and adults at risk, this role will require an Enhanced DBS check with Adults and Children’s Barred Lists.

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At offer stage, as part of the conditional job offer, we will require the candidate to disclose in full, spent and unspent convictions by completing a declaration form. The declaration form will only be seen by those who need to see it as part of the recruitment process. 

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To Apply and help Samaritans make sure fewer people die by suicide, please complete the application questions and submit your CV with a brief supporting statement. We kindly ask that you don’t rely on AI tools for your application answers, or to generate interview answers. We want to see your own unique ideas and writing skills. We want your application to stand out from the rest and showcase your own strengths.

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Applications will close Sunday 23rd November.

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Interviews

All applicants will receive notification of the outcome of their application.

The selection process will be in two stages with virtual interviews taking place on the 4th and 5th December. Those taken through to the second stage, will be invited to attend an interview in person at our offices in Ewell on one of the 9th , 10th or 11th December 2025.

Unfortunately we may not be able to be as flexible as usual in offering an alternative date so please do hold these dates in your diary, if applying. 

• Salary: London - £44,561 gross p/a, Brussels - €3.958,13 gross p/m

• Location: London OR Brussels

• Contract Type: Indefinite

• Hours: Full Time

• Closing Date: 12 November 2025

• First Interview Dates: Week beginning 17 November

About the role

If you are passionate about impact-driven storytelling and building lasting connections, this is your chance to make a real difference. At ClientEarth, we are looking for a Senior Supporter Experience Officer to design and implement engaging stewardship journeys. You will work closely with our philanthropy account managers, leading on project-managing multiple donor communications, setting up meaningful journeys that strengthen relationships with high-net-worth individuals and partners.

Meet your Manager

In this role you will be managed by Camilla Fitzgerald. Camilla joined ClientEarth in 2022 and is part of ClientEarth’s fundraising team, working hard to grow our supporter community and brand awareness while stewarding supporters, both in the UK and internationally. She focuses on corporate and philanthropic giving, with a particular focus on unrestricted income to help secure long-term financial stability for the organisation. Before joining ClientEarth, Camilla was Director of Development at Walkabout Foundation, where she built and implemented their 5 year fundraising strategy. Camilla started her career in Events Management, having learnt first at The Institute of Masters of Wine, and then solidifying her experience in fundraising at Brooke and then charity: water UK. Camilla went to school at the French Lycee Charles de Gaulle in London and completed her degree in History of Art at Oxford Brookes University.

Main Duties

• Lead on the project management, design, content creation and publishing of communications for the Philanthropy team (including impact report and newsletters) and work with translators to ensure communications are produced in other key ClientEarth languages
• Lead on the development of bespoke reporting for six and seven figure restricted and unrestricted gifts to produce high-quality, compelling reports tailored in style and content to suit a range of audiences in different geographies
• Work closely with the Philanthropy team to ensure gold standard stewardship for ClientEarth’s philanthropy donors: driving creative, unique and inspiring ideas for tailored stewardship touchpoints throughout the year;
• Partner with the Design Manager to deliver visually compelling reports and original donor stewardship touchpoints tailored to the Philanthropy portfolio;

See the job description (below) for a full list of duties for this role.

Role requirements

• Experience of writing, coordinating and submitting successful funding proposals and reports for both short- and long-term projects
• Experience of providing first-class stewardship or excellent customer service, including designing donor journeys across multiple formats and knowledge of the donor life-cycle
• Experience of managing competing deadlines and managing multiple stakeholder requests, tasks and priorities
• Ability to interpret varied and complex information and reframe in a clear, concise and persuasive way

See the job description (below) for a full list of requirements for this role.

Note to candidates: We know that long lists of criteria can be daunting and that some candidates will not apply for a role unless they feel they are 100% qualified. If you feel you meet at least some of the essential criteria, we still encourage you to apply.

Further Information

Have a question about this job? Please visit our Careers site for advice on applying, FAQs, and more.

Flexible working:  We are proud to be a Flexa accredited Employer. Visit our Flexa Employer page for more information on our approach to flexible working. Our flexible working policy allows our people the choice to decide to work from home/another location in the country where their contract of employment is issued for 80% of their month, with the other 20% of their month being office-based  See our Benefits page for more as well as our flexible working FAQ.

ClientEarth values diversity and inclusion and the benefits this brings. We aim to appoint the most suitable candidate at all times and welcome applications from people from all different backgrounds. See our equity, diversity and inclusion journey page for more.

Please note that ClientEarth is only able to employ those who have the pre-existing legal right to work in the UK or Belgium.

ClientEarth is not a law firm and does not provide legal advice or legal services to third parties.

Are you a confident and experienced leader, with a heart for social justice and passionate about positively transforming society?

Then this could be the role for you. Join us as our next Lead Coach, and use your leadership and interpersonal skills to deliver the Spear Programme in Clapham Junction.

You’ll be working with the St Mark's Battersea Rise to manage the delivery of Resurgo's award-winning Spear Programme. Over the last 20 years, Spear has equipped more than 11,000 young people across the UK with the work-ready skills and mindset they need to succeed in employment, no matter the barriers they face. 

We believe each young person has huge potential. If you do too, and you have the skills and heart to see their lives transformed – join us.

 

The important stuff 

Location: Clapham Junction, office-based

Salary: £27,810 - £29,000

Contract: Full-Time, Permanent

Hours: Monday - Friday, 9.30am - 5.30pm with some out-of-hours work needed for events such as our Spear Celebrations

Closing date: We are interviewing on a rolling basis and might close the application early if we find the right candidate

Upcoming Assessment Days: Thursday 20th November

Application pack: Have a look at our application pack for more information about the role and Resurgo

In this role, you’ll be responsible for:

The Lead Coach is primarily responsible for overseeing the training room and group sessions with young people. You will help shape the training environment and will confidently adapt and deliver materials and sessions to work within the group’s development towards work readiness.

Delivery of Spear Programme - Group and 1:1 coaching [60%]

• Preparing and coaching Spear Foundation sessions and 1-1s, ensuring that young people are engaged, retained and work-ready by the end of this initial phase of the programme.
• Building relationships with young people on the programme and managing culture and attitudes in the training room.
• Adapting the Spear coaching material according to the needs of the Trainees and managing behaviour effectively.

Delivery of Spear Career [20%]

• Delivering weekly Spear Career sessions (including running workshops with past Trainees), maintaining records and reporting on statistics, and creatively developing ongoing relationships with Spear Trainees.

Training the Assistant Coach [10%]

• Contributing towards the training and developing of the Assistant Coach by modelling excellent coaching and giving regular feedback.

Trainee recruitment [10%]

• Developing relationships with Job Centres and local referral agencies to ensure that the maximum number of Spear Trainees are enrolled on each programme. This involves liaising with referral agencies, active face-to-face recruitment and monitoring recruitment statistics.

Continuous professional development

• Continually engaging in professional development, including being part of Resurgo’s wider coaching programmes and supporting the Programme Managers with overall team training and development.

Active participation in and support for church team and mission

• As the Spear programme is run by Junction Community Trust in partnership with St Mark’s Church, Battersea Rise, you will be required to establish a strong personal presence at the church to develop the engagement and backing of church members and help build a strong network of supporters for the Spear programme. As part of this you may be asked to speak at church/events and contribute to prayer meetings as per Resurgo’s Christian ethos and the mission of the church

Personal qualities we're looking for:

• An active Christian, passionate about personally representing the values and beliefs of Resurgo and St. Mark’s Battersea Rise
• You have demonstrable experience as a coach, or a background in youth work or teaching, and are keen to develop these skills further
• You have a heart for young people and releasing their potential, no matter what challenging circumstances they are facing
• Effective interpersonal skills and high emotional intelligence with a sense of humour and fun
• You are great at building relationships, with solid communication skills
• Good administrative and organisational skills, working well under pressure with the ability to prioritise workload

You can expect:

• A genuine commitment to upskilling you through impressive training opportunities:
  • Support and funding to complete your professional coaching accreditation once you have completed enough coaching hours
  • Progression opportunities through professional development 1-1s
  • Equipping you to have autonomy in your role, through a culture of ‘high challenge, high support’
• A fun, supportive culture where you are encouraged to bring your authentic self to work
• A worshipping community, where you can pray and worship with your colleagues
• Autumn staff conference day, plus a Christmas retreat

A couple of things to note:

• This role requires occasional evening work, for our termly Spear Celebrations (where we celebrate our trainees as they complete the initial six weeks of the programme)
• In the event of a job offer, a DBS check will be requested

The postholder will provide advice, guidance and coaching to parents and carers of children aged 8-18 years to help them to develop new awareness and skills to enhance their support to their children through a combination of group-work and one-to-one sessions.

As part of the Surrey Wellbeing Partnership, The Eikon Charity provides a wide range of emotional wellbeing and mental health services for children & young people. Through this work we have seen how challenging parents and carers can find supporting their children’s emotional wellbeing difficulties, particularly where they have Neurodivergent needs.

Supported by new funding streams, we are delighted to be recruiting to this new role of Family Wellbeing Practitioner with Neurodevelopmental Specialism, to be a key practitioner within our Family Wellbeing Service. As a practitioner, you will hold a caseload, working as part of a team to undertake assessments and deliver a range of evidence-based interventions, including EBSNA support, with a focus on support for families with children and young people with neurodevelopmental conditions.

Responsibilities

• To assess the needs and strengths of the parents/carers referred into the service and help them identify and implement strategies that will support them, help them identify individual goals to achieve desired change
•  Deliver bespoke programmes of support, to parents/carers of children and young people diagnosed with or being assessed for neurodevelopmental conditions such as Autistic Spectrum Condition and/or ADHD. This could take the form of time limited 1:1 or group sessions or a blended approach depending on the needs presenting themselves
• To support the creation and development of and deliver workshops and presentations for small parent/carer groups covering a range of emotional wellbeing and mental health topics relevant to children and young people with neurodevelopmental conditions
• Record and review parent/carer goals using the Goal-Based Outcomes tool and use this to evaluate the effectiveness of interventions
• To involve parents/carers in the co-design of group work and ensure that the service responds to user voice and meets the needs identified
• To take responsibility for own caseload of parents/carers, some with complex and multiple needs
• To keep accurate records of individual engagement, evidence of change and celebrate progress with parents/carers to ensure support programmes can be accurately monitored and evaluated
• To provide written case studies as evidence of the effectiveness of individual interventions 
• To identify a range of specialist services and agencies who can offer further support for parents and families
• To work collaboratively with other Eikon delivery teams in delivering interventions for children, young people and families
• To promote the service within The Eikon Charity and with statutory and voluntary sector partners across the region – this might include presentations at networking events and production of promotional material
• To assist with the development and progression of the Family Wellbeing Service by adhering to all communication requests and assisting with peer progression development when requested through case supervision

Organisational requirements

• Understand and act when safeguarding issues need to be escalated
• Work within Eikon’s internal policies, safeguarding and data protection regulations
• Work as part of a team and attend team meetings, training events and participate fully in 1:1
• Work co-operatively and under the management of The Eikon Charity staff to ensure the highest quality of delivery and support
• Be responsible for equipment/resources
• To promote, monitor and maintain health safety and security in the working environment
• Attend and actively participate in regular clinical supervision
• Work some planned evenings or weekends
• Other work as requested by your line manager as needed to support our aims

Reference Number:  V561

Job Title: Volunteer Centre Officer

Location: Newcastle upon Tyne (Hybrid – office, home, community based)

Contract Type: Fixed Term Contract until 31 July 2026

Hours: 14 hours p/w (potential to increase to 17.5 hrs, funding dependent)

Salary: £25,625 Full Time Equivalent (£10,250 for 14 hrs per week)

Job Family: Job Family 3

Line Manager: Project Manager: Newcastle

Start Date:  ASAP

Interview Dates: To be confirmed

Volunteering Matters  

Who we are
At Volunteering Matters, we believe people have the power to create change. Whether through volunteering by helping others and giving time, or through social action such as speaking up, campaigning, or leading change, everyone can make a difference. We bring people together to build stronger communities across England, Scotland and Wales, making sure everyone has the chance to get involved and create real change.

 What we do
We help people of all ages and backgrounds get involved in volunteering and social action. We focus on making sure that everyone, no matter their situation, has the chance to take part. We work with local people.

 How we do this

We support people to share their time and skills to help others and tackle big challenges in their communities.

We remove barriers to volunteering and social action, making it easier for people who don’t always get the chance to take part.·

We listen to and amplify voices that aren’t always heard, helping volunteers and communities influence change.

We help volunteers beyond their first experience, offering training, support, and pathways to new opportunities.

We connect businesses with communities, creating meaningful employee volunteering projects.

We show the impact of volunteering and social action, proving how it changes lives for the better.

It’s a brilliant time to join us. We’re evolving, growing our impact, and shaping a future where everyone can take part and feel they belong. 

Role Purpose

We have been operating Volunteer Centre Newcastle (VCN) since 2005. The Volunteer Centre provides a wide range of support, around all things volunteering, to over 1200 charities, organisations, and groups locally. We also support 2500+ members of the public each year, who are interested in volunteering and need some support to get started.

As our Volunteer Centre Officer, you will play an important role in promoting and supporting volunteering across Newcastle. You will help more people get involved in volunteering and make sure that volunteering is valued and recognised across the city.

We are looking for someone who understands “good practice” around volunteering, can work flexibly, and who shows a strong commitment to our organisations values.

Working alongside the Volunteer Centre Manager, you will:

Support charities, organisations and groups in that involve volunteers

This includes giving advice on how to manage volunteers, helping them create and promote volunteer roles, supporting them to take on more volunteers, offering guidance on policies and processes, delivering training, taking part in volunteer network forums, and helping solve problems when needed.

Support people who want to volunteer, helping them take their next steps

You will talk with members of the public to understand their interests, goals, and any support needs. You will match them with suitable volunteering opportunities. You will offer information, advice, and guidance to help them get involved in volunteering across Newcastle through one-to-one appointments and in person events.

Key Duties and Responsibilities

• Provide effective support running a busy Volunteer Centre, working closely with various other stakeholders such as colleagues, volunteers, partners, Newcastle City Council and the public

• Supporting the Project Manager to manage a group of internal volunteers, ensuring they are valued and supported

• Supporting the city’s volunteering database which is hosted on VCN website, ensuring opportunities are kept up to date, and helping individuals to find and apply for a suitable role

• Provide a wide range of support to organisations or groups who involve volunteers  – providing advice on guidance on volunteering policies and practices, helping to identify and develop new volunteering roles, advertising roles, and more  

• Supporting the Project Manager to deliver organisational training, forums and networks

• Developing, designing, and publishing marketing and promotional materials related to Volunteer Centre Newcastle and distributing these in various locations across the city

• Provide effective support to ensure we have an appropriate, up to date and engaging website and social media channels. 

• Being a champion of volunteering, taking part in events, talks, or engaging with traditional media sources to promote volunteering, the benefits to individuals and organisations  

• Help to ensure the Volunteer Centre is delivered in line with Volunteering Matters organisational policies, including risk management, quality assurance and Equality, Diversity and Inclusion   

• Administrative tasks including the use of Office 365 and internal databases and files.

• Attending meetings and forums with other partners and Volunteer Centers locally, reporting back on our successes and challenges

• Ensuring monitoring, impact and evaluation information and data is collected and recorded, and that Volunteer Centre Newcastle meets its agreed targets, reporting format and schedule.  

Skills Required

• Excellent knowledge and understanding of “best practice” in all areas of Volunteer Management

• Excellent people skills, able to build professional, long-term relationships with various stakeholders, to influence and motivate others  

• Excellent organisational skills including strong attention to detail, the ability to manage a busy workload and prioritise effectively

• Excellent written and verbal communication skills including being able to have strategic conversations with external partners one minute, and talk to an anxious volunteer the next  

• Excellent IT skills including the use of Office 365, Microsoft Teams and other software packages   

• A creative approach to problem solving, and ability to work independently and use own initiative  

• Good skills around creating content for websites, social media, and promotional materials

Essential experience required

• Excellent experience in all areas of Volunteer Management

• Experience working with, or supporting, volunteers

• Excellent working with as part of a team in a busy environment, with a proven ability to communicate effectively

• Experience of achieving high targets, managing a busy workload, working independently, using own initiative, and working to strict deadlines   

Desirable skills / experience

· Full UK Driving License and access to own car

· Experience of delivering training, or networking forums

Qualifications

We are looking for a candidate with relevant knowledge, skills and experience, as well as commitment to our organisational values, rather than any specific qualifications.

Essential Requirements for all staff

· Must adhere to the organisation’s Code of Conduct and uphold its values at all times.

· Proficient in Microsoft 365, particularly Outlook, Teams, Word, and Excel, with the ability to manage email communications and collaborate digitally.

· Strong written and verbal communication skills, with the ability to write clearly and professionally in English.

· Able to work effectively both independently and as part of a team, managing time and priorities in a busy environment.

· For remote roles, candidates must be self-starters who can work with minimal supervision, stay organised, and remain motivated to meet deadlines and deliver quality outcomes.

· Attention to detail and a proactive approach to problem-solving and information sharing.

· Adhere to all health and safety policies and procedures, and promptly report any hazards, near misses, or incidents in line with organisational guidelines

Our Values & Way of Working

In all that we do we are guided by our values: Empowering, Inclusive, Compassionate, Positive & Straightforward.

We offer flexible working by default. Our staff have significant flexibility when it comes to place of work, working days/hours, and are empowered with the responsibility of managing their own diary.

Part of your working week must be based in local Newcastle communities, meeting charities, organisations, groups, volunteers, colleagues and other stakeholders. For the remainder of the time, you can work from home (must be local) or from our Newcastle office premises (NE1 5JE).  When home based, internet access to enable remote working is essential.  IT equipment will be supplied.

Diversity & Inclusion

Volunteering Matters welcomes all applicants and are keen to ensure our team reflects the diversity of the UK and the communities we serve. We encourage applications from disabled, LGBT and Black, Asian and Minority Ethnic backgrounds, along with candidates with any protected characteristics and from disadvantaged groups.

Disability Confident & Reasonable Adjustments

We guarantee to interview anyone with a disability whose application meets the minimum criteria for the role. Please provide evidence in your application, which demonstrates that you meet the level of competence required in the Job Description under skill and experience. To be considered for a guaranteed interview or to discuss any reasonable adjustments during the process, please state this in your cover letter. 

Benefits

Our employee benefits reflect our culture which is built on an approach of full flexibility with accountability, and designed to let you make your most positive contribution; we offer:

· Flexible Working by Default (re hours & place of work) 

· Unlimited Annual Leave 

· Employee Pension scheme 

· Life Assurance 

· Cycle to Work Scheme 

· Season Ticket Loan 

· Employee Assistance Programme 

· Enhanced sick and family leave.

· Lifestyle Discount Scheme

We are also open to discussing job share applications.

GDPR Statement

If you apply for a role with us, we will retain your contact details including your name, address, email address and phone number to help us manage your application for up to six months.  We will not use your personal data for any other purpose or share it with any third party. You can contact us at any point to update your personal information or ask us to delete it from our records.

Policy on AI-Generated Applications 

Applications are accepted on trust, and we expect all submissions to reflect the applicant’s own words, experiences, and motivations. While tools such as Artificial Intelligence (AI) may support the application process, applications should not be generated wholly by AI. 

To Apply

Please send an updated, complete CV and cover letter via the Charity Job Apply button above. In your application clearly state which role you are applying for. In the cover letter please demonstrate how you would fulfil the role requirements, what previous relevant achievements you have (both in life and at work), what skills & experience you can offer, and what you believe you can contribute to Volunteering Matters.

We welcome applications from everyone, but please note that if we receive an extremely large number of responses, we may close this advert early to fully consider applications. We encourage you to apply promptly so you don’t miss the opportunity to join our community. 

Right to Work in the UK
Please note that while we hold a license to sponsor employees on a skilled worker visa, the number of applications we can make each year is very limited. Unfortunately, this role does not meet the criteria for sponsorship, therefore, you must already have the right to work in the UK to be considered for this position.

If you have any questions about current vacancies, the recruitment process, or need support, our team is here to help. 

Location: Any UK Trust office (Hybrid working with an expectation to be in a centre at least 3 days a week. Must be comfortable with travelling to all UK Centres to support Delivery colleagues across the UK)

1st stage interviews: 26th of November

As the leader of our National Delivery team, you will shape how The King’s Trust supports thousands of young people across the UK to break down barriers and thrive. You will lead national partnerships, drive improvements on how we reach young people, and bring our strategy to life, ensuring every young person experiences impactful, high-quality support on their journey towards education, securing a job or starting a business.

You will foster collaboration across our regional and national teams both in delivery and across the organisation, strengthen our use of data to make informed decisions and improve our services, and champion equality, diversity and inclusion at every level. With your expertise in leading large-scale service delivery, solving complex problems and embedding positive changes and stakeholder engagement, you will make sure our support reaches those who need it most.

This is a pivotal opportunity to influence national change during The King’s Trust’s 50th Anniversary year. It’s a moment to celebrate our legacy while shaping the future. If you are a bold, strategic leader who believes in the power of opportunity, join us and help drive lasting impact for young people across the UK.

What happens next?  

Please submit a CV, and Cover Letter that includes your experience, transferrable skills and motivation to work for The King's Trust! The Team will be in touch about the next steps shortly after the closing date. 

Why do we need a Senior Head of National Delivery? 

Last year, we helped more than 40,000 Young People, with three in four young people on our programmes moving into a positive outcome in work, education or training. The young people we help face a range of challenges, such as unemployment, mental health issues or some who have been in trouble with the law. We believe all young people should have the chance to succeed, and that young people are the key to a positive and prosperous future for all of us. We want to continue having a positive impact on young people’s lives, and we couldn’t do this without the important work of the Senior Head of National Delivery! 

Perks for working at The Trust! 

• Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year 
• Flexible working! Where operationally possible, our roles require a combination of office days and working from home (please speak to the hiring manager about this particular role)
• You can volunteer for and/or attend events – The King's Trust Awards, Pride, active events etc. 
• In-house learning platform! Develop your skills for your career and your role 
• Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas. 
• Personal development opportunities through our Networks – KT CAN (Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network), and PULSE (LGBTQIA+ Network). 
• Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave. 
• Interest-free season ticket loans 
• The Trust will contribute 5% of your salary to the Trust Pension Scheme 
• Generous life assurance cover (4 x annual salary) 

Do you want to support people with mental health issues?

Are you calm, non-judgemental and able to work effectively with people experiencing distress?

Can you demonstrate our values of Hope, Courage, Together and Responsive and want to be part of our mission to create opportunities for individuals to make choices, find their own solutions, build resilience and manage their whole life and wellbeing?

If the answer to all of these is yes, we want to hear from you.

Peer Support Workers
Reference: 312
Responsible to: Peer Support Team Lead
Working hours: Full-Time, 37.5 hours per week
Contract: One Year Fixed Term (Subject to Contract Extension)
Rate of pay: £25,233 to £26,000 per annum
Based: Closest Herts Mind Network Wellbeing Centre to home, but role involves travelling across Herts county

We are pleased to be able to offer an opportunity for two Peer Support Workers to join our thriving team.

About the Peer Support Services

Our Peer Support Service started 13 years ago, with 2 Wellbeing Centres offering this new service. Since then, we have seen our service grow and we now offer Peer Support across the whole of Hertfordshire

Working in co-production with clients, staff, volunteers and stakeholders, we were able to create our own Peer Support Charter Values (this can be found on our website).  These values form the ethos we work towards within our peer support team.  These values also complement HMN’s values of Hope, Courage, Togetherness and Responsive, which form the basis of all the work we do as an organisation.

About the Role

Working with the team to offer 1-1 peer support to anyone accessing HMN. The Peer Support service provide tailored support for individuals to support their needs. This includes using different tools and techniques to help an individual improve areas of their life they may be struggling with. Having a lived experience of mental health issues or supporting someone who has is a key element to what makes this service so unique.

The Peer Support approach includes empathy, warmth, acceptance, authenticity and compassion. Peer Support is based on the recognition that there is no better person to support the path towards recovery, than someone who has walked a similar path as that person.

To meet client needs, and work to this personalised approach, we do support people out in the community, within their home, as well as in one of our Wellbeing Centres. Being able to drive and having access to your own vehicle (or equivalent) is essential for this role.

The successful candidate will need a personal understanding of mental ill health, either from your own lived experience or by caring for someone with a mental health condition and have awareness of issues in mental health service provision.

Peer Support Workers will also provide support within our Peer Support Groups, Peer Support Learning Sets and Peer Support Academy when needed.

We offer:

• Annual leave entitlement of 25 days per year pro rata, rising in increments to a max. of 28 days after 5 years employment (plus 8 days Bank Holidays)
• An additional day of leave each year for your birthday following completion of probation period.
• Ongoing training relevant to your role.
• An Employee Assistance Programme.
• Health cover (after 6 months employment) – compensation payment for Optical, Dental, Chiropody and Therapy Treatments.

Closing date for receipt of applications is Friday 21st November 2025
Shortlisted Applicants will be notified of an interview date.
Please note: Due to high numbers of expected applicants, we may close this advert early.

N.B. Please quote reference number 312 when completing your application for this role.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

Equal Opportunities

We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation. In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs.

Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. We recognise and value the unique combination of skills, knowledge and perspective that employing people with a lived experience, at all levels across the organisation, brings. Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. We recognise and value the unique combination of skills, knowledge and perspective that employing people with a lived experience, at all levels across the organisation, brings. We create an environment where the sharing of experiences and vulnerabilities to support others and create positive change is welcomed and work towards breaking down the ‘them’ and ‘us’ culture. The organisation is committed to nurturing peer relationships that allow all staff to thrive.

No agencies please. 

Are you a senior international fundraiser who is looking for a new challenge?
We’re looking for an interim Head of International High Value Fundraising, who will take the lead on high value fundraising for our international work, ensuring our work can impact dogs and their owners across the world.

What does this role do?
As Head of International High Value Fundraising, you'll:

• lead the International High Value Fundraising team, providing direction and day-to-day leadership to inspire and support the team in cultivating transformational giving. Motivate and empower colleagues to unlock major opportunities in the United States and strengthen our approach in other regions.
• partner with other fundraising teams across Dogs Trust and our international partners, World Veterinary Service and Mission Rabies, to enhance and align global philanthropy strategies. Identify and pilot innovative approaches to generating significant new income and building long-term, sustainable partnerships.
• personally manage a portfolio of high- and ultra-high-net-worth individuals, foundations, and major donors, leading on all aspects of relationship management, from prospect identification and tailored proposal development to bespoke stewardship and long-term engagement that secures six-, seven-, and eight-figure gifts,
• represent Dogs Trust internationally, strengthening our global profile and cultivating relationships that increase awareness of, and secure substantial philanthropic support for, our international programmes.

This role is being offered as a fixed term, family leave cover role until January 2027. Interviews for this role are provisionally scheduled for Friday 21st November 2025, however, we may invite suitable candidates to interview for the role sooner. Interviews will take place on Teams.

Could this be you?
To be successful in this role, you’ll be a dynamic, innovative senior fundraiser, with a breadth of experience across different fundraising modalities in the international context, ideally with some experience of setting up a new function. You’ll have excellent communication and partnership management skills, with the ability to build strong relationships with varied internal and external stakeholders. This is a growing, changing role with lots of moving parts, so we’re looking for a someone who is flexible and adaptable, who proactively identifies challenges and opportunities. We’d love to hear from candidates who hit the ground running, and enjoy taking the lead on a new, exciting area of work. Above all, you’ll need a commitment to the work we do, and understand the importance of this work internationally.

About Dogs Trust
We love dogs. That’s why we do whatever we can to make sure every four-legged friend gets the love they deserve. We’ll never put a healthy dog down, so our work is focused on helping dogs in need, supporting owners every step of the walk, and creating a better world for dogs in the future. It’s what we’ve been doing since 1891 and how we’ve grown to become the UK’s leading dog charity, helping 12,000 loyal friends find their forever homes every year.

To apply for this position please click the APPLY NOW button. Our application process requires you submit a personal statement explaining your interest and suitability for the role.
 
Dogs are incredibly diverse, much like the humans that love them! At Dogs Trust we value diversity, and we're committed to fostering an inclusive culture. We actively encourage applications from people of all backgrounds, abilities, and cultures and believe that a diverse workforce helps us to achieve our mission. Our colleague networks give our people a voice, acting as vehicles for real and meaningful change within Dogs Trust. We truly want to see every candidate shine throughout the entire job application process, interview stages, and during their time with us. If there's anything on your mind or any adjustments you may need, don't hesitate to reach out to us. We're here to support you every step of the way.

We’re looking for a highly organised administrator to support our global and membership activity. With responsibility for organising events, meetings and supporting senior staff, you’ll have initiative, great attention to detail and the ability to juggle a varied workload, often to tight deadlines.

As the Global Administrator, you’ll play a key role in delivering our international strategy, supporting global engagement, and helping our growing global membership community thrive. You’ll work with colleagues across the College and external partners worldwide to ensure smooth delivery of our global events, travel, and partner liaison activities.

What you’ll do

• Lead the organisation and coordination of the RCR’s global events and activities.
• Arrange travel, accommodation and logistics for senior staff and elected Officers.
• Prepare briefings, itineraries and event materials for global meetings and conferences.
• Act as a liaison point for international partners, maintaining positive and professional relationships.
• Coordinate meetings, networking events and follow-up actions with global stakeholders.
• Support the wider Membership Team on recruitment and retention initiatives.
• Maintain accurate records, databases and website information.

What you’ll need

• Excellent organisational skills with the ability to prioritise, multitask and meet deadlines.
• Strong written and verbal communication skills, with excellent attention to detail.
• Confidence liaising with a range of internal and external stakeholders.
• Calm, adaptable and proactive approach to problem-solving.
• Willingness to travel overseas occasionally as part of global event support.
• Experience of successful working within a team and the provision of a professional, friendly, and reactive service to colleagues is helpful, but not essential if you meet other requirements.

3 Year Fixed term contract

As well as a rewarding role with a global international development organisation, you’ll get access to a wide range of enhanced benefits including but not limited to flexible hybrid working, enhanced leave entitlement and access to several health and wellbeing programmes and benefits.

To lead the financial management and oversight of the ADB project, ensuring timely, accurate and compliant financial accounting, reporting, and oversight. The role will support the delivery of all financial aspects of the ADB project, including donor reporting, reconciliations, cost recovery, budgeting, and compliance, in close collaboration with programme colleagues and the wider AKF(UK) finance team. To contribute to the financial management of AKF(UK)’s wider programme portfolio and supporting the Programme Finance Manager in running efficient and effective financial processes across all AKF(UK)’s programmes and grants. 

Financial oversight, planning, and reporting

• Review all financial transactions related to the ADB project on a monthly basis and ensure that they are correct including cost recovery, co-financing, bank balances, and coding.

• Ensure the ADB project is up to date in the Grant Management Tracker, Co-financing Tracker and Cost Recovery forecast.

• Prepare financial information for internal reporting, including contributions to quarterly CEO reports, monthly dashboards, and co-finance updates.

• Prepare all ADB project donor financial reports and ensure consistency with internal data.

• Prepare and submit other donor financial reports as required.

• Monitor project and portfolio spending, flagging significant under & overspends in a timely manner to the Programme Finance Manager and Programmes & Partnerships team.

Financial controls, compliance, and audit

• Lead financial planning and monitoring for the ADB project, ensuring alignment with ADB compliance requirements and AKF(UK) internal controls.

• Support the design and implementation of quality controls, manuals, checklists, and tools to ensure compliance with donor requirements (ADB and others).

• Oversee compliance with donor and AKF(UK) rules on procurement, accounting, and project expenditure, supported by reporting, engagement with the field, and spot checks.

• Maintain internal tools (including AIMS) to track active ADB grants as well as other grants, ensuring data on secured funding, cost recovery, and cash balances remains up to date.

• Prepare for and support donor and statutory audits, with particular responsibility for the ADB project while also contributing to audits of other grants.

• Maintain an up-to-date audit and disallowance tracker for the ADB project, while supporting the Programme Finance Manager in tracking audit issues across all grants.

• Troubleshoot donor compliance or procurement queries, with emphasis on ADB but extending to other donor portfolios where needed. 

• Act as a resource person for ADB donor compliance within AKF(UK), while sharing knowledge and lessons learned more widely across the grants portfolio.

• Support wider Programme Finance team capacity-building efforts, drawing on insights from ADB donor requirements and practices.

Grant financial management

In close consultation with the programmes & partnerships team:

• Maintain accurate financial records and grant codes for the ADB project, while supporting the set-up and management of other grants as needed.

• Ensure timely submission of cash requests and sub-grant agreements, in compliance with both ADB and AKF(UK) standards, and support the same across the wider portfolio.

• Review budgets for ADB and other donor concepts/proposals, ensuring inclusion of AKF(UK) costs, compliance with donor requirements, and consistency with narratives.

• Support the in-country project management unit (PMU) to ensure that the project is robustly managed and proactively support the resolution of challenges as they arise.

• Provide training and reference materials for implementing partners and field staff on ADB-specific donor regulations, procurement, and reporting, while contributing to broader finance training across the organisation.

• Provide technical support and guidance to implementing partners and country units, with particular focus on ADB compliance but also assisting with other donor requirements as needed.

• Conduct monitoring visits and spot checks on the ADB project and participate in risk monitoring across the wider portfolio.

• Collaborate with the assigned Senior Partnerships Manager to align financial management with programme delivery.

Carry out any other duties as assigned by the Programme Finance Manager or the Head of Finance and Operations. The role will involve travel to countries in which we operate grants, particularly Afghanistan (security situation dependent). Normally this could be 1-2 trips per year.

Qualifications

• CCAB qualified accountant (desirable).

Experience

• 3 years relevant experience in financial accounting and financial reporting

• Experience of designing and managing effective administrative systems and procedures

• Experience of managing finances for large-scale, complex donor-funded projects. Experience of working with multilateral development banks (ADB, World Bank, AfDB, etc.) is highly desirable.

• Experience of budgeting, forecasting and cash-flow management

• Experience working in international organisations or donor agencies, including field-level implementation, is highly desirable.

Skills

• Good interpersonal, customer care and liaison skills with a wide range of stakeholders

• First rate oral and written communication skills

• Ability to work under pressure and to manage competing priorities and deliver to tight deadlines.

• Ability to problem solve, working with both internal and external stakeholders to deliver results.

• Ability to work in a multi-institution network within a multi-cultural environment.

• Fluent in oral and written English

• Proficient in all Microsoft Office applications, especially Excel

• Excellent numeracy, financial analysis, and financial presentation skills

• Ability to synthesise complex operational and financial details for reporting and presentation.

Knowledge

• Knowledge of ADB donor requirements and compliance frameworks.

• Broad understanding and experience of development issues and organisations

• Understanding of and appreciation for ADKN’s goals, values and ethics

• Knowledge of charity accounting.

Application Details:

• Must have right to work in the UK.

• Must include CV and a supporting statement that outlines why they want the role, why they want to work for AKF(UK) and how their experiences and skills to date will make them the most suitable applicant for the role.

The Relationship Fundraising role will play a significant part in contributing to a high-performing fundraising team. The role will cover the counties of Cambridgeshire, Norfolk & Suffolk.

You will report to the Relationship Fundraising Manager and support the Head of Relationship Fundraising & Volunteering to drive the continued growth of the charity’s fundraising income in your area. You will also be required to show excellent relationship-building skills to support community partnerships and volunteer groups, driving towards agreed targets.

This is a 12-month fixed term contract, or on return of the substantive postholder, to cover a period of maternity leave.

Key Responsibilities:

Strategy, finance, and reporting

· Responsibility for stewardship and relationship building with supporters within the East region.

· Identify and apply for ‘Charity of the Year’ partnerships with corporates in the region, account manage these relationships up to a value of £50,000 per annum and support the Partnership Development Team with national partnerships in your region.

· Support existing volunteer fundraisers to encourage continued loyalty to the charity and to maximise funds raised, in accordance with fundraising legislation and good practice.

· Recruit new fundraising supporters in line with strategy.

· Support the Relationship Fundraising Manager (RFM) and Head of Relationship Fundraising (HORF) in developing the Relationship Fundraising strategy for ARUK to increase income within this stream.

· Support and extend volunteer networks within geographical area in line with strategy.

· To ensure that fundraising activity is implemented and managed to deliver budgets, targets and income in line with strategy. To achieve this by supporting and facilitating the development of groups and volunteers across geographical area.

· Work across a diverse geographical area and within a geographically dispersed team, whilst managing own workload in a cost-effective and proactive way.

Supporter Management

· Provide excellent customer service to fundraising supporters, with prompt responses to enquiries, to acknowledge support and increase long-term loyalty.

· Provide high-quality account management to volunteer groups in geographical area.

· Effective management of volunteer relationships within geographical area.

· Support, motivate and develop local fundraising volunteers, ensuring they have a clear understanding of ARUK to enable them to represent the charity’s work effectively.

· In liaison with the Partnership Development Managers and Partnership Officers, provide high quality account management to corporate supporters within specified geographical area and/or of relevant value.

· Keep up to date with fundraising legislation and codes of practice to be able to provide relevant advice to fundraisers.

· Ensure volunteers and fundraisers have all necessary materials for fundraising initiatives.

Increasing Community Support within geographical area

· Use own initiative to extend volunteer networks, develop new groups and supporters, and respond to fundraising opportunities within geographical area, in line with strategy.

· Manage recruitment process of new ARUK volunteers in geographical area, providing relevant support and training.

· Liaise with local community organisations (predominantly golf clubs) – both previous and new potential supporters – to extend income and activity in line with strategy.

· Provide face-to-face talks and presentations to community organisations for recruitment/ cultivation purposes.

· Arrange appropriate volunteer representation at events in the community, spreading the charity’s reach cost-effectively.

· Identify, research and target prospective community organisations, in liaison with RFM.

· Identify, research and target prospective local corporates in liaison with RFM / HORF and ARUK’s Partnership Development Managers and Partnership Development Officers, in line with strategy.

· Accurately track and record contact with both community and corporate prospects for planning and reporting purposes.

Monitoring and Reporting

· Ensure that your activity is monitored and evaluated, clearly communicating progress to your Relationship Fundraising Manager.

· Manage relevant information on the charity’s database, keeping detailed, up-to-date records of activity and income.

What we are looking for:

· Experience in partnership fundraising and/or relationship building

· Experience and confidence in public-speaking, such as giving presentations and talking at events

· Knowledge of recruiting key volunteers and fundraising supporters

· Experience and a keen interest in building long term relationships with supporters

· Proven ability of providing excellent stewardship

· An ability to manage a busy and varied workload

· Excellent communication skills, both verbal and written

· Excellent organisational skills

· Flexibility to work some unsocial hours and willingness to travel independently and Live within East Region

· Full driver’s license with access to own vehicle. 

Additional Information:

Ways of working:

Remote - As part of our Remote ways of working you will be home based. You will only need to attend the office for specific requirements of the role and the business needs.

Roles that are classed as part of the Remote ways of working are able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals.  This includes when attending the office for various meetings/events.

Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD. 

Salary: Circa £33,500 per annum, plus benefits, car allowance and associated expenses (if applicable).

Please download the Vacancy Pack on our website for more information.

The closing date for applications is the 16th November 2025, with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date.

As our Facilities Assistant, you will provide day-to-day in person support at our London Office in Stockwell.

You will ensure an efficient, effective and customer-focused facilities management and Health and Safety service. In addition to our London office, you will remotely support other Friends of the Earth offices as required, and act in absence of the Health, Safety & Facilities Manager in times of emergency.

We are tenants in all our offices and use a range of contracted third party suppliers, so a key part of the role is liaison with management companies and good supplier management to ensure we get the right job done and deliver good value for our supporters who fund our work.

This role is very customer-service focused, working on projects of all sizes, as well as being part of our Service Desk team. This is a rewarding and varied role, being flexible will be key, as no two days are the same.

Key Skills and Attributes: 

· Good understanding of facilities management

· Good organisational skills including ability to coordinate and prioritise workloads to meet deadlines

· Knowledge of Health and Safety of workplace and manual handling experience

· Ability to conduct risk assessments and implement risk controls

· Proficient in MS Office applications e.g. MS Word, MS Excel, MS Outlook

· Have a proactive approach to dealing with issues and willing to learn new systems and processes

· Ability to work on your own initiative with limited supervision

· Ability to work under pressure and manage deadlines and conflicting priorities

· Understanding of the environmental issues that affect and inform facilities management.

Special working conditions

· This role is required to work fixed hours in the London Office, due to the specific job requirements

· Travelling to other offices in the UK region is occasionally required

· Occasional travel outside of working hours will be expected

About the team

Working closely with the Health, Safety and Facilities Manager, you will be part of our vital Infrastructure Services team, sitting within the Finance and Operations Directorate.

The Infrastructure Services team is responsible for the physical and virtual platform we use to do our work, from physical premises to our network, servers and Service Desk for support issues.

For more information, please read the attached job description.

Closing date: Sunday 30th November 2025 (23:59)

Salary: London £29,747 - £31,841 per annum (Full Time Equivalent), pro rata to 20 hours per week £19,831 - £21,227 per annum.

Please note we only accept applications via the Friends of the Earth Application System.

We offer a competitive range of benefits, good work/life balance including a 4-day working week with no loss of pay, excellent learning and development opportunities and a vibrant organisational culture. 

Our staff body is currently under-representative of People of Colour, LGBTQIA+ people and people with long term conditions or impairments. We are committed to eroding these historic barriers, so as to create a movement in which people from all walks of life see themselves in, and so we particularly encourage you to apply if you belong to one of these groups or sit at multiple intersections of disadvantage. We are committed to the Disability Confident standard and will guarantee an interview to any candidates who declare a disability and who meet the essential criteria for the role.

Friends of the Earth staff who publicly represent Friends of the Earth (including all campaigners) are not allowed to also represent a political party. This is to ensure that there can be no confusion in the minds of the public about Friends of the Earth's party-political independence. Affected staff should also seek permission from the Senior Management Team if they wish to hold a non-public facing official role in a political party. If this is an issue, please do raise this with us as soon as possible.

Friends of the Earth is an international community dedicated to protecting the natural world and the wellbeing of everyone in it. We lead campaigns, provide resources and information, and drive real solutions to the environmental problems facing us all.