Network operations manager jobs in barnet, herefordshire
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Starting salary in the range of: £33,141 to £35,855
Working pattern: Full-time (35 hours per week) - some out of hours work may be required for events.
Pension: USS
Annual leave: 25 days plus bank holidays, 3 well-being days per year (leave), an extended Christmas closure, and an employee benefits package.
Location: Hybrid and flexible working (core hours between 10am-3pm); split between remote working and our office based in central London with occasional UK-wide travel. There is a mandatory, in-person team day once a month in our office near Euston and expected attendance at relevant in-person events (typically up to 5 days per month).
Reports to: Director of Operations and Membership
Purpose:
The Events and Communications Officer will be responsible for supporting both membership events and communications activities. The ECO will work with both the Communications Manager and the Membership and Events Manager to ensure membership data is up-to-date, to track membership engagement, to support the organising and delivery of our events, and to craft and broadcast digital content and media outputs. This role requires a proactive, dynamic, and driven individual with excellent communication skills, an understanding of event management, confidence and experience using CRM databases and Excel, along with social media skills and an ability to spot new media opportunities. The ideal candidate will be highly organised, confident and adept with CRM systems, and enthusiastic about delivering excellent service to members whilst helping to promote the organisation's work across digital channels.
Key Responsibilities
Membership and Events Support
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Working closely with the Membership and Events Manager to deliver strategies for recruiting, retaining, and engaging members.
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Maintain and update the CRM system, ensuring accurate records and consistent data standards.
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Support the processing of membership applications, renewals, and enquiries in a timely and professional manner.
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Support the organising and execution of member events, such as network and consortium meetings and other engagement activities as needed.
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Support with the preparation of regular reports on membership numbers, trends and engagement activities.
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Work closely with the Communications Manager and Membership and Events Manager to design, distribute, and collate the annual member survey.
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Input membership invoices and payments into Xero or relevant systems.
Communications Support
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Support a comprehensive media strategy set out by the Comms Manager to promote the organisation's mission and activities.
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Manage planned activities on all social media platforms, including content creation and community engagement.
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Proofread and distribute press releases, newsletters, and other communication materials.
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Maintain and update the organisation's website with relevant news and content.
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Managing the press inbox.
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Monitor media coverage and help prepare reports on media performance.
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Create engaging content for various platforms.
The postholder will also be expected to:
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Actively support the delivery of the GuildHE strategy.
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To contribute positively to a small, professional team focused on delivering excellence in their members’ interests.
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Support GuildHE events and communication activities as appropriate - including campaigns, writing articles, blogs and press releases.
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Build strong relationships with key stakeholders at HE institutions, including senior leaders, academics, and professional services staff.
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Gather feedback from HE institutions and use this to inform the continuous improvement of our services.
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Demonstrate a proactive approach to embedding EDI principles within all policy development and advocacy efforts.
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Represent GuildHE externally on a range of HE sector groups and projects where appropriate.
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Deputise for the Membership and Events manager, and the Communications manager as appropriate.
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Undertake any other reasonable duties as may be required.
Person Specification
Core Skills:
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Strong written and verbal communication.
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Excellent organisational and time management.
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Proficiency in Google Suite, Microsoft Office, CRM systems, and graphic design tools (such as Canva or Adobe Creative Suite).
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Ability to work independently and as part of a team.
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Ability to coordinate multiple tasks and meet deadlines.
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An ability to build relationships within our team, with members and with media contacts.
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Understanding of current media trends and best practices.
Core Attributes
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Able to meet deadlines, to prioritise work and to anticipate issues and problems with strong attention to detail
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Be self-motivated and communicative with colleagues, with the ability to support the wider team when required in a flexible and dynamic working environment.
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An individual who shares our values of equity and inclusion and can translate these values into day to day work and impactful outcomes.
Ideal Education: Bachelor's degree/ relevant experience and training in Communications, Marketing, Public Relations, Business Administration, or a related field.
Ideal Experience:
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At least one (1) year’s experience in membership support, communications, or an administrative role.
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Proven experience in social media management and content creation.
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Experience with CRM software and email marketing platforms.
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Experience in the tertiary or higher education sector.
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Experience with invoicing/ payment systems (e.g. Xero, QuickBooks, and the like).
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
London Youth are a charity on a mission to support the capital's youth sector to improve the lives of young people. We do this with and through our members - a network of 600 youth organisations - and at our two outdoor residential centres, Hindleap Warren and Woodrow High House. Our vision is for all young Londoners to grow up healthy, able to express themselves, navigate a fulfilling career, and make positive contribution in their communities.
The Programmes Team in the Delivery Directorate oversees various programmes - delivered with and through members - across sport, employability, mental health, and culture, underpinned by youth involvement. You'll design, deliver and evaluate programmes that provide young people opportunities to improve their skills and qualities, boost their confidence and resilience and develop leadership skills through practical action.
What you will be doing
The Delivery Officer (Good for Girls) will deliver the programme's day-to-day operations and the broader mental health offer to London Youth members. You will deliver Good for Girls, a youth club-based mental health and well-being programme. You will support 10 youth organisations to engage young people in the programme, which enables young women and girls to participate in regular well-being activities and training for young Londoners.
Lead the delivery of the Good for Girls programme
- Coordinate Good for Girls to meet key delivery targets, secure the target recruitment of member organisations, youth workers and young people, and oversee the onboarding process.
- Coordinate Peer Mentors to undertake training and to then support delivery of the programme.
- Work with internal colleagues to ensure organisations participating in our programmes receive a quality experience, such as completing due diligence.
- Working closely with your manager, monitor day-to-day expenditure.
Partner with our member youth organisations mental health delivery partners
- Foster relationships with 10 youth organisations, providing ongoing support throughout all phases of the programmes to ensure successful, flexible, and high-quality delivery is developed collaboratively.
- Coordinate opportunities and key programme events for young people, such as peer mentor training and pitch events.
- Coordinate opportunities and key programme events for youth practitioners, such as Induction Sessions, Focus Groups, and Networks, ensuring delivery is of excellent quality.
- Strengthen, maintain and develop key relationships with organisations delivering on the programme together with youth organisations and ensure schedules are aligned for delivery.
- Provide youth organisations and young people with meaningful new opportunities by brokering opportunities with external partners and generating a quarterly newsletter.
- Deliver with partner organisations on one-off and ad-hoc projects to provide quality opportunities.
Programme monitoring and evaluation
- Collect process and impact data as required in line with the programme's MEL framework.
- Gather evaluation and case studies from young people taking part in the project for programme improvement, reporting and media use.
- Maintain accurate and up-to-date Upshot records and Salesforce interactions with member clubs and youth workers on the programme.
- Adhere and feed into both external reports and meetings with funders, and internal quarterly reporting timescales, and support with any funding bids or pitches as required.
- Work with Communications to ensure impact reports are shared externally to showcase successes.
Sustainability and development of London Youth's Programme Offer
- Work closely with London Youth's fundraising team to support future funding bids and to coordinate corporate volunteering opportunities where possible.
- Ensure these opportunities work well for youth organisations on the programme and offer value for members and young people, as well as the volunteers themselves.
Support of directorate, organisation & sector
- Be an active member of the Delivery team and the broader organisation, including supporting colleagues and sharing best practices.
- Feed into wider Delivery directorate and organisation to build a strong and dynamic offer supporting young people and members across London.
- Represent London Youth internally and externally at relevant networks and events to share and learn with others from the youth sector.
What you bring to the role
- Good knowledge and understanding of the youth and creative sectors.
- Ability to meet key delivery targets, monitor day-to-day expenditure, ensure delivery is of excellent quality, and provide young people with meaningful new opportunities.
- Passionate about supporting young people to thrive through youth work and relish the opportunity to support youth organisations.
- Supporting and developing youth organisations and delivery partners.
- Cultivating and maintaining excellent working relationships with key stakeholders.
- Reflect our inclusive culture in your day-to-day work, and support a positive health & safety and safeguarding culture in your interactions.
- Follow our organisation's anti-racism principles and practices as you actively promote and respect diversity and inclusion in all aspects of your work and working relationships.
- Demonstrate living our values of:
- Being Ambitious
- Being Collaborative
- Being Inclusive
- Being Accountable
Why work at London Youth
- Generous holiday allowance - 39 days paid annual holiday each year. If you work part-time, your holiday allowance (including closure days) will be proportional based on your working hours.
- Employer 4% pension contribution.
- Additional leave granted to support voluntary activity.
- Free access for you and your family to the Employee Assistance Programme.
- Free access to the 'Headspace' app for you and your family.
- Free Health Care Cash Plan.
- Flexible working opportunities considered.
- You'll be working with a fantastic team of passionate colleagues across London Youth.
- You will be making a difference to the lives of young people.
Applicants must be located within 2 hours travelling distance of Cambridge City.
The Charity and Our Vision.
For over 15 years, Scotty's Little Soldiers has been supporting children and young people who have been bereaved of a parent who served in the British Armed Forces. We are about to embark on an exciting journey which will see the charity evolve to support anyone affected by a military-connected bereavement and ultimately empower a community of more than 25,000 bereaved individuals and their families by 2035.
Founded in 2010 by Nikki Scott following the death of her husband, Corporal Lee Scott, the charity currently offers a unique blend of emotional, practical, and educational support to over 750 young people.
We are proud of our vibrant, non-traditional culture, which puts the needs of bereaved children and young people at the heart of everything we do. We embrace innovative approaches, are committed to creating smiles and believe in the power of community, resilience, and connection.
Role Mission.
To ensure Scotty’s delivers high-quality, consistent, and scalable support to those affected by military-connected bereavement, by leading all aspects of service delivery.
You’ll own the structure, systems, standards, and team needed to deliver support across all four Family Programmes (SMILES, SUPPORT, STRIDES, and the planned START programme) and help ensure our support reaches the growing number of families who need us.
The key responsibilities of this role are:
Programme Operations & Service Infrastructure
- Overall accountability for the service provided to the bereaved military community.
- Leading, and working closely with, the Head of each delivery Programme to ensure all activities are impactful and meeting the needs of our community.
- Mapping and maintaining the full beneficiary journey across all programmes and cohorts (CYP and adult).
- Developing our first adult focused services and building them in line with the charity’s long-term vision to be supporting more than 25k bereaved people by 2035.
- Being the link between our service delivery and both internal and external technology partners to ensure our systems match, and meet the needs of, our processes.
- Alongside our Operations Team, lead the scoping of a full future CRM (Salesforce) rebuild and related beneficiary tech interfaces such as websites, future app development etc.
- Oversee the design of a 2026 ‘light’ CRM phase to support individual adult service delivery.
- Ensure that lived experience remains at the heart of our services.
- Accountability for Safeguarding within the organisation.
Team Leadership
- Support Programme Leads (e.g. Heads of START, SMILES, SUPPORT), providing direction and support as well as ensuring clarity of ownership and goals.
- Create a strong, empowering culture within the service (Families) team, aligned with The Scotty’s Way and shared leadership philosophy.
- Work with our Head of People to oversee service recruitment and onboarding.
Quality, Measurement & Improvement
- Define and embed service-level Success Measures (KPIs) across all activities ensuring we know what success looks like for all our activities.
- Collaborate with the Head of Research & Impact to ensure data collection is usable and meaningful.
External Partnerships & Collaborations
- Proactively develop senior-level partnerships with other military and bereavement charities, Armed Forces support organisations, and relevant service providers and stakeholders.
- Explore and propose strategic collaborations where they strengthen the support we offer to families.
- Ensure the new START (single point of contact) Programme becomes an active network-builder in the space.
- Represent Scotty’s externally at events, conferences, meetings etc within the sector.
Cross-Functional Collaboration
- Act as a key link to Outreach and Fundraising — providing insight and service stories to fuel content.
- Work with the Ops team to align delivery processes with systems, IT, and compliance.
- Support bid development and reporting for funders by sharing service insight and outcomes.
The 30-day goals for this role are:
- Build a deep understanding of Scotty’s mission, our audience, the services we provide, and strategic direction.
- Spending time with the Families Team and understanding everyone’s role within the charity.
- Understands the ‘as-is’ current situation for the charity’s service delivery.
- Start to document gaps, delivery inconsistencies, opportunities, risks etc.
- Understand the landscape we operate in, particularly the military and bereavement charitable environment.
- Fully align with the operating rhythm of the charity, leading team meetings, holding 1:1s, ownership of relevant OKRs, etc.
The 60-day goals for this role are:
- Has met with counterparts at key partner organisations.
- Has highlighted key organisations not currently partnered with to meet.
- Created a stakeholder holder engagement map for our service delivery.
- Visually mapped existing beneficiary journeys across our four Programmes.
- Began work (with Ops) on requirements for initial-phase CRM for adult services.
- Fully aligned plans and goals with existing Programme Heads, incoming Head of START Programme, and incoming Head of Research & Impact.
- Held one in-person session with Families team.
The 90-day goals for this role are:
- Visually mapped year one of adult services plus any proposed changes to existing services to create a final 2026/27 service ‘to-be’.
- Planned the launch of our new START navigating entitlements casework Programme
- Development underway of ‘Light’ CRM to launch adult services having supplied detailed brief.
- Taken full accountability for the success of our Family Programmes and associated impact.
- Attended 2-3 sector group meetings representing Scotty’s solo.
- Developed a stakeholder holder engagement plan with Head of PR & Comms.
About You
Must-Have
Senior experience in service delivery, operations, or programme leadership
Strong skills in team leadership and service system design
Ability to turn strategy into operational structure and rhythm
Confident working cross-functionally and building external partnerships
Nice-to-Have
Experience working with or supporting Armed Forces families
Familiarity with CRM system scoping and procurement
Experience launching new services or scaling delivery teams
Background in bereavement or mental health support
Additional Information
· The role may require occasional evening or weekend work
· Enhanced DBS check required
· Travel will be required to events and team training days
The Scotty’s Way
At Scotty’s, our personal performance is only 50% of what success looks like. Our culture is equally important. When you join our team, you sign up to The Scotty’s Way, rooted in our four core values:
1. Families Come First
2. Everyone a Supporter, Every Supporter a VIP
3. Love What You Do
4. Remember, Every Day
Our values are further supported by our four non-negotiable behaviours of Show Respect, Speak Up, Take Ownership and Actively Collaborate. We are looking for an individual who embodies these values and behaviours.
When Applying:
Please submit your CV, along with a covering letter detailing your experience and what excites you about this role. Please ensure you clearly annotate which role you are applying for in the email title. Closing date: Friday 16th January. Due to resource and time constraints, we are unfortunately unable to provide feedback for every application received and will only contact candidates shortlisted for interview.
Thank you for your interest in joining our team, we are an equal opportunities employer, we are committed to creating a diverse and inclusive workplace where all employees are treated with respect and given equal opportunities for employment and advancement.
We do not discriminate based on race, colour, religion, gender, sexual orientation, age, disability or any other protected characteristic.
We encourage all qualified individuals to apply for employment within our charity, and we provide a fair and inclusive recruitment process for all candidates.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
EFAM
For more than twenty years, Education For All Morocco has worked to ensure that girls from Morocco’s most disadvantaged rural communities can access — and complete — their education. What began as a small initiative providing safe boarding for girls in the High Atlas has evolved into a nationwide organisation creating long-term pathways from secondary school to university and employment.
Today, EFA Morocco operates a growing network of boarding houses, specialist education centres, and university scholarship programmes, supporting girls with diverse needs — including those with disabilities — to learn, thrive, and shape their own futures. Through strategic partnerships, community engagement, and a holistic support model, EFA Morocco is driving systemic change so that every girl, no matter where she is born, has the opportunity to learn, lead, and transform her life and community.
The Role
The Finance & Operations Coordinator is a central position in a small, purpose-driven team. The role provides direct support to the Managing Director and works closely with the Finance Committee to ensure that the charity’s financial and operational systems are well managed, compliant and effective.
This is a broad and hands-on role that involves managing day-to-day UK operations, supporting financial oversight, ensuring smooth coordination with our in-country partners, and keeping our administrative framework in excellent order.
You will be responsible for maintaining clear systems, meeting key reporting deadlines, and ensuring that the organisation runs efficiently behind the scenes. The role suits someone who is proactive, reliable, and comfortable managing a wide variety of tasks with independence and initiative.
Key Responsibilities
Finance and Reporting
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Maintain accurate financial records in Xero, reconciling transactions and processing payments for invoices, payroll and expenses.
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Allocate receipts and donations to the correct funds and ensure supporting documentation is filed systematically.
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Prepare and submit Gift Aid claims to HMRC.
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Collate quarterly financial and narrative reports from Moroccan partner NGOs and follow up on missing information.
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Support the Managing Director and Finance Committee with budget preparation, analysis and audit documentation.
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Ensure that annual accounts and financial reports are submitted in line with Charity Commission requirements.
Operations and Administration
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Oversee and improve shared filing systems (Teams/SharePoint), ensuring that all administrative and financial records are accurate, up to date and easy to access.
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Manage the main email inbox, responding to or redirecting correspondence promptly and professionally.
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Coordinate logistics for meetings, events, and annual project visits in Morocco.
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Support the Managing Director with scheduling, documentation, and general administrative follow-up.
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Monitor compliance tasks, ensuring that all Charity Commission and internal governance requirements are up to date and properly documented.
Donor and Partner Relations
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Act as a first point of contact for donors, supporter schools, hotels and individuals.
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Process and acknowledge donations, issue receipts and maintain accurate donor records.
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Proactively follow up with existing and potential supporters, helping to build and maintain relationships.
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Liaise with Moroccan partners to ensure that project and financial reporting are on track and shared on time.
Governance and Oversight
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Support the Finance Committee and Managing Director with preparation for trustee and committee meetings, including gathering reports and ensuring actions are followed up.
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Assist with external audits and reviews, coordinating with UK auditors and Moroccan partners as needed.
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Maintain oversight of risk management, safeguarding and health and safety documentation, ensuring relevant information is filed and accessible.
Person Specification
Essential
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Experience with Xero or similar accounting software, and confidence handling day-to-day bookkeeping.
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Excellent organisational skills and attention to detail.
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Proficient in Microsoft Office (especially Excel and Word) and comfortable using Teams/SharePoint.
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Strong written and verbal communication skills.
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Able to work independently and take initiative, with good judgement about when to seek input.
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Comfortable managing multiple priorities and adapting to a varied workload.
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Interest in education, international development or girls’ empowerment.
Organisation: Education For All Morocco (EFA Morocco)
Responsible to: Managing Director
Location: Remote (with annual project visit to Morocco)
Hours: 24 to 40 hours per week negiotable
Salary: £25,000 – £29,000 per annum (pro rata)
Annual leave and benefits: 25 days annual leave (pro rata, excluding bank holidays) + pension scheme (as per regulatory requirements)
We want to give girls from rural Morocco the chance of a secondary Education because we believe that everyone has the right to an education.
The client requests no contact from agencies or media sales.
Records Manager & Archivist
The duties within this unique role will be shared across the main London offices of the Methodist Church in Britain and United Reformed Church. The successful candidate will be a suitably qualified and experienced records and archives management professional, who is confident to work across our different sites and systems. You will be a knowledgeable manager of analogue and digital records and archives. Some familiarity with Church structures and record keeping would be an advantage.
You will need to be able to advise the staff teams for both Churches on records management strategy and practice and support them in the implementation of electronic records management systems (ERMS). You will also be able to undertake collections management tasks such as appraisal, condition assessments, basic cleaning and re-packaging and cataloguing.
You will need to be able to liaise effectively with the archive services where our collections are deposited, and work with our voluntary heritage committees and archival advisers. You will be encouraged to appoint and manage volunteers to build capacity around this work.
The Methodist Church has records from the early 18th century onwards. Its governance records (estimated at c4m items) are deposited in the John Rylands Research Institute & Library, University of Manchester, and its missionary collections in the SOAS Library, University of London. Records of the Church at a local level are deposited with local authority archive services. There are also five ‘community archives’ managed by volunteer editors.
The United Reformed Church was established in 1972, with its roots in the Presbyterian and Congregational Churches. The search for a new location for the centralised deposit and permanent preservation of URC records is a key objective for this post-holder, along with developing and supporting the management of current administrative records.
Both organisations maintain offsite record storage and occasional travel to them will be a necessary part of this role.
Our Culture, Values and Benefits
Thank you for considering joining our inclusive and welcoming team that strives for excellence and values employee wellbeing.
We value and support all those who join our team through a positive work-life balance augmented by generous annual leave (plus an extra 3 days over Christmas/New Year), TOIL, flexi-leave and an on-site Wellbeing Advisor service. We offer a generous occupational pension scheme, where the Methodist Church will pay double the employee contribution up to a maximum of 16% employer contribution.
The Methodist Church is an inclusive and supportive employer. We are actively committed to encouraging applications from people of all backgrounds. We welcome applications from people of Black, Asian and other Minority Ethnic groups. We also welcome applications from people living with disabilities.
Closing date: 9am on 5 January 2026
Interviews in person in London: 22 January 2026
The calling of the Methodist Church is to respond to the gospel of God's love in Christ and to live out its discipleship in worship and mission.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
About us
REMAP is a unique national charity. It brings together two groups of people: volunteers skilled at making things and disabled people who need specialist equipment. Each year, around 3,000 pieces of custom-made equipment help transform the lives of disabled people.
REMAP’s army of ingenious inventors designs and makes equipment for young and old alike and then provides it free of charge. The aim is always to help people achieve quality of life, filling the gap where no suitable equipment is available commercially.
With an exciting strategy that will continue to place the client at the heart of our work, we seek an experienced charity sector Volunteer Recruitment Officer to help us deliver on our mission and vision.
REMAP is an organisation that encourages its team members to contribute their thoughts and ideas actively and work together to achieve its aims and ambitions. You will be given the space to work autonomously and grow in the role, but with the support of your colleagues and line manager when you need us. You can work to your strengths and share your successes and learning with the broader team, who will, in turn, look to share their experiences and learning.
The Role
The Volunteer Recruitment Officer role is critical to the charity's long-term sustainability and is pivotal in ensuring our branches have the volunteers and guidance they need to support our clients going forward.
This is both an internal and external-facing role, focused on recruiting volunteers and developing initiatives that will streamline how we recruit and welcome new volunteers into our network of branches.
We are seeking an experienced volunteering officer, who has a strong background in both volunteer recruitment and project delivery. Experience in being part of a team going through a change programme involving volunteers is advantageous. You will thrive in a busy environment, have excellent people skills and have a positive ‘can-do’ attitude.
As a small charity, the role will require balancing practical tasks with project delivery and innovation. Building on the strategy that has already been prepared for you, you will work closely with our Volunteer Administration Officer and our Operations Manager to help REMAP support our branches across the UK.
About You
We want you to bring relevant experience, passion, dedication, creativity, and flair to our work.
To be considered for this role, you will have demonstrable experience in a similar position and be comfortable working with a diverse range of volunteers/people. As a self-starter, you can work at pace and quickly assess and deliver to changing priorities in a busy remote team. You will have excellent interpersonal skills, be able to coordinate multiple tasks/activities and have the flexibility to respond to changing demands.
You will be proactive, enthusiastic, and excited about joining an organisation with ambitious plans to future-proof its services and reach more disabled people. Experience working in a remote environment is highly desirable.
Additional information about the role
Place of work: Fully remote, with occasional 1/2 nights away for year-round events.
Working Hours: 22 hrs (pattern to be discussed)
Salary: 13,400 - £15,000 (actual salary), dependent on experience
Holiday entitlement: Begins at 25 days per annum (pro-rata), in addition to public holidays.
Application Instructions
To apply, please send your CV and a separate cover letter of no more than two A4 sides, setting out how you meet the job description and personal specification.
We are a Disabled Confident employee.
Candidates who fail to follow the instructions will automatically be screened out of the selection process.
Closing date for Applications: 12th January 2026.
Interviews: Interviews for the role will be held on the week commencing 19th January 2026.
If you would like further information about the role, or have any questions, please contact Kelly, Operations Manager via the contact us information on the REMAP website.
REMAP exists to improve the quality of life for people who experience short or long-term disability through infirmity, illness or ageing.
The client requests no contact from agencies or media sales.
Home-Merton is seeking an inspiring and strategic Director to lead our trusted local charity through its next stage of growth and innovation.
This is a rare opportunity to make a tangible difference for children and families — by strengthening our community presence, driving income generation, and ensuring every child gets the best possible start in life.
About Home-Start Merton – Making a difference to young families
We believe strong families make strong communities.
Our trained volunteers provide emotional and practical support to parents of young children, helping them navigate the challenges of early childhood and family life.
Operating across London borough of Merton, we are a small but vibrant, values-driven charity and part of the wider Home-Start network — one of the UK’s leading family support movements.
Our Charity Director Role
As Director, you’ll be both strategic leader and hands-on advocate, driving our fundraising and partnership agenda while overseeing operational excellence.
You’ll lead our talented team of employees, work closely with trustees, and represent our charity with energy and passion — ensuring we remain a visible and trusted voice for families across Merton.
Key Responsibilities
- Lead and inspire staff and volunteers to deliver high-impact family support services.
- Oversee service delivery, safeguarding, and operational compliance.
- Develop and implement a bold, diversified fundraising and income generation strategy.
- Build and nurture relationships with funders, corporates, philanthropists, and community partners.
- Act as a confident ambassador, raising the organisation’s profile locally and regionally.
- Work closely with the Board of Trustees on governance, strategy, and long-term sustainability.
About You
You are:
- Experienced in charity governance, financial management, and service delivery.
- A proven fundraiser and relationship builder who can secure sustainable income across multiple sources.
- A confident and inclusive leader who inspires and empowers teams.
- Skilled in partnership development and community engagement.
- Deeply committed to safeguarding, equality, and family wellbeing.
Why Join Us?
- Lead one of London’s most respected family charities.
- Shape our strategy for growth and sustainability.
- Join a passionate, values-led team and supportive board.
- Enjoy flexible, hybrid working.
How to Apply
If you meet most but not all of our criteria and are passionate about giving children the best start in life we'd still like to hear from you.
Apply via CharityJob or reach out to our Chair for an informal conversation.
Closing Date: Friday 12 December 2025
Home-Start Merton is committed to equality, diversity, and inclusion. We welcome applicants from all backgrounds.
The client requests no contact from agencies or media sales.
Thank you for taking the time to explore the role of Marketing and Communications Manager at the Family Holiday Charity. We're here to help families facing some of life's toughest challenges to experience the anticipation, joy and impact of a break from the day to day. Can you help us spread the word?
This role is an important one to help us build brand and awareness around our mission and goals - in simple terms, helping more families to get away and ensuring that every family has the chance to go on holiday.
At its heart, this role is about storytelling and our ability to tell stories that capture hearts and minds. Taking ownership of the full story capture and storytelling process, you'll use this output to help build our brand, fundraise and tell our advocacy story. What's new for us in this role is PR - it's just not something we've done before, so you'll build relationships, networks and opportunities with earned media. You'll work with talented fundraisers, partnership builders and operational delivery colleagues to ensure we're sharing a cohesive and coherent message that supports all our audience goals and targets. And you'll get to work with a talented Comms Officer who delivers on our social, email and web activities.
This role is key to helping us make sure we're doing our best for families and putting our best foot forward every time.
It's a varied and fast-paced role (Comms roles are, right!?) that means you'll be involved in planning, creating and managing activities, so you'll need to have some awesome planning skills and be good with interpersonal relationships.
We're a small but flexible team - just like our approach to work. This is a hybird role, and you'll need to come into the office periodically (but none of that performative days a week nonsense!).
It's vital that you're happy and confident in making your next career move, so let's take the time to chat if you'd like to!
Please provide a CV which outlines your skills and experience for the role and a cover letter which briefly explains why you're interested in the role.
Applications close at 23:59hours on Sunday 4th January 2026.
Initial interviews will take place on the 9th, 12th or 13th of January 2026 with Mags Rivett, Director, Income & Engagement, and one other peer colleague from within the team. A second interview will follow with Mags and Rob Parkinson, CEO. This will likely be a face to face interview at our offices in London and will be held on Tuesday 20th January 2026 (this date is subject to change).
We help families get time away together, often for the first time ever, helping to create confidence and hope for the future.


The client requests no contact from agencies or media sales.
GADN is recruiting for a new Director (Job share – Funding, Finance and Governance)
GADN brings together NGOs and individual experts committed to achieving gender equality and the rights of women and girls in all their diversity across the world. Our Secretariat is a small but highly respected team coordinating advocacy towards the UK Government and supporting our members to promote best practice.
This new position will work alongside the existing Director to provide strategic direction and vision to the network and oversee the organisation’s operational work. In addition, the primary purpose of this role will be to bring in new sustainable sources of funding for the network in an increasingly difficult funding climate, and to ensure the smooth running of financial and administrative systems and Board governance.
We are looking for someone with leadership skills and vision who is passionate about our work and able to enthuse others. The ideal candidate will have a track-record in securing new funds and experience of external representation at senior levels with donors. You will bring experience in management, ideally at a senior level, and an understanding of budgets and financial planning.
This is an 18-month fixed-term position, for 14 hours a week.
If you are interested in applying, please review the job description and complete the application form by 9pm GMT on Wednesday 7 January 2026.
GADN values diversity and inclusion and encourages applicants from all backgrounds and life experiences to join our team. As we continue working to decolonise our practice and build an anti-racist organisation, we actively welcome applications from Black women and Women of Colour who we recognise are under-represented in the UK international development sector. Selection will be based on skill, experience and suitability for the role. If you share our core commitments, we would love to hear from you!
The client requests no contact from agencies or media sales.
Location: London (Hybrid working) 20% office, 80% remote or in donor meetings
Salary: £56,000 per annum
Contract: Permanent, full time (38.5 hours per week)
At UWC International, we believe education can be a force for peace and a sustainable future. Through our global network of schools and colleges, we bring together young people from over 150 countries and backgrounds, offering life-changing educational opportunities to those who might otherwise never access them.
We are seeking an experienced Senior Development Manager to play a central role in delivering UWC’s 2030 Strategy, securing the philanthropic support that underpins scholarships, long-term sustainability and global impact.
About the role
This is a senior, donor-facing fundraising role focused on major gifts and strategic donor engagement. You will manage a personal portfolio of high-net-worth individuals, foundations and other key supporters, securing significant gifts and building long-term relationships aligned with UWC’s mission.
You will work closely with the Director of Development and Funded Programmes, senior leadership, and colleagues across prospect research and operations. Alongside delivering against ambitious income targets, you will help shape mid-level giving activity and may deputise on key fundraising priorities.
This role offers the opportunity to combine hands-on portfolio management with strategic thinking, within an international organisation operating at scale.
About you
You will bring:
- Good experience in major gift fundraising and managing high-value donor portfolios.
- A strong record of securing significant gifts, ideally at six or seven figures.
- Confidence building trusted relationships with donors, senior leaders and volunteers.
- Experience developing compelling proposals, stewardship plans and donor communications.
- Strong judgement, organisation and ethical standards in all fundraising activity.
Experience in education, international development or complex stakeholder environments would be welcomed, but is not essential.
What we offer
UWC International offers a supportive and values-led working environment, with benefits including:
- Hybrid working with flexibility around hours and patterns
- 28 days annual leave plus public holidays
- Enhanced pension contribution
- Income protection and comprehensive wellbeing support
- Learning and development opportunities
- Paid volunteering or study leave
- The chance to work within a truly international organisation committed to equity and inclusion
If you are an experienced major gifts fundraiser looking to apply your skills to a global mission and see the direct impact of your work, we would welcome your application.
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
ABOUT THE ROLE
The Access Interns Programme, a partnership between The Kartik Foundation and Variety, provides disabled young people with meaningful corporate internship opportunities to support their career aspirations. For many disabled young people, accessing work experience can be challenging due to societal barriers, lack of support, and limited opportunities. Access Interns is designed to break down these barriers, ensuring that participants gain valuable work experience, professional skills, and industry connections to help them succeed in their chosen careers.
The Access Interns Programme Manager is responsible for the successful delivery of the ACCESS INTERNS programme, overseeing the internship placement process, employer engagement, and student support. This includes managing the selection process, coordinating placements, ensuring workplace accessibility, and tracking the programme’s impact.
The role also involves working closely with corporate employers to create inclusive work environments, supporting interns throughout their placements, and expanding engagement with schools, employers, and industry leaders to ensure disabled young people have equal access to high-quality career opportunities.
ABOUT VARIETY
In the UK, there are more than 1.3 million disabled children and over 4 million children living in poverty. Variety exists to improve their lives. We believe every child has a right to live their best life and reach their full potential, whoever they are. We fund and deliver life-changing programmes that enhance their quality of life and give children and young people across the UK a better future.
Over the past 75 years we have supported over one million children by funding almost 6,000 Sunshine Coaches, almost the same number of wheelchairs, and giving thousands of grants to individual children, schools, youth clubs and other organisations for specialist equipment.
In addition, each year thousands of children take part in day trips, special events and educational activities as part of our Variety Great Days Out programme and every single day we are improving more young lives. We do it with practical, tangible help, that makes a real and immediate difference.
KEY RESPONSIBILITIES
Programme Management
· Managing the Access Interns Programme, ensuring it is delivered to a high standard and in line with Variety’s policies and procedures
· Working with the Chief Executive Officer to set annual internship placement targets, manage the Access Interns budget and develop the Access Interns Programme.
· Overseeing the end-to-end process of the programme, from student recruitment and employer engagement to placement coordination and post-internship evaluation.
· Adhering to Variety’s Safeguarding policies and procedures and working with the Head of Programmes, by recognising that interns are vulnerable adults, and taking responsibility for their safety, welfare, and well-being throughout the programme.
· Identifying opportunities to expand and enhance the programme, ensuring it remains impactful, sustainable, and aligned with Variety’s strategic goals.
· Developing guidance materials, training sessions, and workshops to prepare students for internships and support their professional growth
· Working with the Programme’s team to input & manage programme data and reporting.
· Tracking and reporting on Programme Impact and analysing data to ensure continuous improvement.
Logistics and Coordination
· Coordinating interview schedule, employer meeting, and onboarding sessions to facilitate successful placements.
· Managing communication with interns, employers, schools, and other stakeholders, ensuring all parties are well-informed and supported.
· Organising online disability awareness training for corporate employers as part of the onboarding process, ensuring employers understand best practices for supporting disabled interns and creating accessible workplaces.
· Ensuring all necessary documentation, contracts and agreements are completed and maintained in line with Variety’s Policies and Compliance standards.
Budget and Income Generation
· Managing the Access Interns Programme budget, ensuring effective allocation of resources and cost control.
· Generating income from the programme, including securing corporate partnerships and funding opportunities to sustain and expand Access Interns.
· Working closely with the fundraising team to assist in converting Access Intern partners into Corporate Donors for Variety’s wider work.
· Working with the Chief Executive Officer to set financial targets and explore additional funding streams.
· Monitoring expenditure, tracking income, and providing financial reports on programme performance.
Student Outreach & Support
· Manage the application and selection process, ensuring fair and transparent recruitment.
· Working closely with students to support their career development, including
- CV writing and cover letter workshops
- Interview preparation sessions
- Professional skills training (e.g. workplace etiquette, communication skills, and confidence-building)
- One-on-one mentoring and guidance
· Provide guidance and support to interns throughout their journey, from pre-placement preparation to post-internship follow-up.
· Responsible for marketing to schools and colleges to increase awareness and participation.
· Ensuring students understand their rights and workplace accommodations, advocating for inclusive and accessible internships.
· Visiting schools and colleges to promote the programme, engage with students, and increase participation from disabled young people.
Employer Outreach & Support
· Building and maintaining strong relationships with corporate employers to ensure a positive and productive experience for employers participating in the programme.
· Acting as the primary point of contact for employers, providing guidance and support throughout the internship process.
· Working with employers to develop meaningful internship opportunities, ensuring placements align with both business needs and student development goals
· Addressing any challenges or concerns that arise during placements, acting as a mediator where necessary.
· Delivering pre-placement briefings for employers, setting expectations and promoting inclusive hiring practices
· Gathering feedback from employers to continuously refine and improve the programme.
Customer Service and Administration
· Working with Operations Team and external partners to devise and deploy scalable on-boarding and internship management systems.
· Providing excellent customer service to applicants and prospective applicants, giving advice and guidance over the phone, in person and via email.
· Collecting and collating impact and monitoring data.
· Providing administrative support for other Programmes depending on workload, capacity and department demand.
Other Duties and Partner Support
· Assisting with events, reporting, and stakeholder engagement related to Variety’s wider mission and partner organisations.
· Collaborating with internal and external teams to support strategic initiatives that align with the goals of the Access Interns Programme.
General Responsibilities
· Negotiate placements and work collaboratively with employers to ensure meaningful learning experiences for interns.
· Applying knowledge of disabilities, relevant laws (e.g. Equality Act 2010), and reasonable adjustments to ensure that both interns and employers receive the necessary support for a successful and inclusive internship experience
· Expand the programme’s employer network, targeting organisations in corporate sectors to enhance placement opportunities.
· To work cross functionally with other departments, regions and countries.
· To achieve the highest standards of safeguarding for the young people who complete a corporate internship by Variety by complying with all appropriate Policies and Procedures.
· Working within Variety’s Data Protection policies at all times.
SKILLS, KNOWLEDGE AND PERSONAL ATTRIBUTES
Essential:
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Proven experience in managing programmes or projects, including planning, delivery, and evaluation.
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Ability to build and maintain strong relationships with diverse stakeholders (e.g., employers, schools, students).
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Knowledge of disability rights, accessibility requirements, and the Equality Act 2010.
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Understanding of safeguarding principles and experience working with vulnerable adults or young people
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Excellent written and verbal communication skills, with the ability to present information clearly and persuasively.
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Strong ability to manage multiple tasks, deadlines, and priorities effectively.
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Competence in collecting, analysing, and reporting data to measure impact and inform improvements.
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Confident using Microsoft Office and CRM or database systems.
Desirable:
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Delivering or coordinating training sessions for employers or staff.
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Experience managing budgets, monitoring expenditure, and reporting on financial performance.
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Familiarity with employability skills training, CV writing, and interview preparation.
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Experience organising workshops, meetings, or onboarding sessions.
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Ability to promote programmes to schools, colleges, and employers.
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Using impact data to drive continuous improvement.
HOW TO APPLY
Please submit your CV with a cover letter explaining why you’d make a great candidate for this role. Applications will close on Friday 9th January 2026 at 5pm with interviews taking place week commencing 12th and 19 January 2026.
Please let us know if you have any accessibility requirements or need any adjustments for the interview.
MAIN BENEFITS, TERMS AND CONDITIONS
Location: Variety HQ, Camden Town, London (hybrid working, 3 days in the office per week)
Hours: 9am to 5pm
25 days holiday (we also normally give between Christmas and New Year off, but this is not contractual). In addition, after one year's continuous service, there will be an extra 2 days annual holiday for every complete year of service, up to a maximum of five days' extra holiday.
Pension 7% ER contribution, Life Assurance 4x annual salary, Company sick pay scheme, medicash benefit.
EQUALITY DIVERSITY AND INCLUSION
Inclusion is one of our key values and it is our ambition to recruit great people from diverse communities. We welcome and encourage applications from suitably qualified candidates regardless of age, disability, sex, gender reassignment/identity, sexual orientation, pregnancy/maternity and or marriage/civil partnership status, race, religion or belief.
The client requests no contact from agencies or media sales.
Salary: £46,000 per year Contract Type:
Permanent Location: UK (minimum 2 days per week in the London office)
Work Pattern: Full-time, 37.5 hours per week with the opportunity for flexible working hours
Reporting To: Chiara De Luca, Head of Impact, STEM Pathways
Please submit an anonymised CV and covering letter (please remove any identifying details such as name, address, photos) by midnight on 9 January via the Workable link. Your covering letter should outline:
● Your motivations for applying to Mission 44
● How this role fits into your career plans
● Experience (professional, voluntary or lived) that makes you a great fit for this role in line with our values and the criteria outlined in this job description.
Mission 44 supports young people to boost aspirations, achieve academically, and provide resources and industry exposure to access great STEM (Science, Technology, Engineering, and Mathematics) careers. Our motorsports engagement strategy, which sits under our global STEM strategy, seeks to accelerate sector-wide change in motorsport within the next three years. It leverages Mission 44’s convening power and our MSc Motorsports Scholarship programme to deliver measurable change across employers and increased access for young people from all underrepresented backgrounds to exciting roles in motorsports.
As the Senior Impact Manager, Motorsports Engagement, you will play a crucial role in developing and maintaining strategic relationships with motorsports employers to support young people from underrepresented backgrounds into early career opportunities. Working closely with Formula 1 and its teams, as well as a broader network of STEM-related organisations across the UK, US, and Brazil, you will lead collaboration efforts to influence inclusive recruitment and retention practices in motorsports, and enhance career access and progression. With a strong external focus, you will also support Mission 44’s fundraising goals, representing the organisation at high-profile events, stewarding key corporate accounts, and helping secure investment in our programmes and mission.
We’re looking for someone passionate about influencing employers, building consensus and using it to drive action. You’ll be highly organised, resilient, adaptable and skilled at building trusted relationships. You will be a proactive problem-solver, able to balance multiple priorities while ensuring young people feel supported and heard. If you’re motivated by creating opportunities for young people to drive change, we’d love you to join our team and help us strengthen the impact we make together.
ROLES AND RESPONSIBILITIES
DELIVERY OF MOTORSPORTS ENGAGEMENT STRATEGY (70%)
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Play a key role in the development and execution of Mission 44’s new Motorsports strategy, to create access opportunities for young people from underrepresented backgrounds within STEM sectors, particularly motorsports.
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Build trusted relationships with key motorsport employers and stakeholders, including F1, F1 teams, FIA, and relevant STEM employers, to drive sector-wide change, focusing on increasing demand for underrepresented talent, adoption of inclusive recruitment practices, and awareness of Mission 44’s work and impact.
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Apply and continually improve the convening strategy and toolkits to Mission 44’s STEM work, helping determine when and how convening can most effectively support our goal of inspiring and supporting young people (aged 14–30) in the UK and US to access careers in STEM and motorsport.
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Collaborate with the Engagement Directorate, nonprofit partners and corporates to design and deliver high-impact STEM career experiences at Formula 1 races and other key events - some of which will be international - ensuring alignment with Mission 44’s objectives and offering young people meaningful exposure to career pathways.
EXTERNAL REPRESENTATION AND ENGAGEMENT (20%)
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Represent Mission 44 at Motorsport industry events, donor meetings, clearly articulating our global mission and impact with tailored messaging for each audience.
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Support cultivation and stewardship efforts as requested by the Engagement Directorate, engaging prospective donors and prioritising meetings that deliver the greatest strategic value.
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Advocate for Mission 44 at high-profile events and stakeholder meetings, championing greater industry engagement and driving impact.
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Support our storytelling and communications efforts to highlight success and progress while spotlighting challenges to potentially shape future advocacy.
MONITORING AND LEARNING (10%)
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Support the Head of Impact, STEM Pathways and the Head of Strategy and Learning to collect key impact data.
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Contribute to evaluation processes, seek and develop opportunities to raise awareness of Mission 44’s work to create early career pathways for young people.
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Assist with annual reporting and provide input into fundraising and communications materials where relevant.
ABOUT YOU: SKILLS AND EXPERIENCE
ESSENTIAL
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Experience working in the motorsports sector and/or F1, with a strong network of connections.
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Knowledge of inclusive recruitment and retention practices.
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Strong understanding of early career pathways into STEM careers, particularly into the motorsport sector, and of barriers to access for people from underrepresented backgrounds.
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Strong expertise in programme design and implementation.
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Outstanding project management and organisational skills, with the ability to drive initiatives from concept to execution, including organising events and convening workshops in an inclusive and equitable way.
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Excellent relationship management and communications skills, with the ability to engage and influence senior stakeholders across corporate, education and nonprofit sectors.
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Experience in building coalitions to meet collective goals.
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Experience in producing compelling reports and presentations to demonstrate measurable evidence of change.
DESIRABLE
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Experience working in international settings.
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Experience working with non-profit organisations, grantmaking foundations, or educational institutions.
PERSONAL QUALITIES
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Passionate about creating opportunities in STEM/motorsports for young people.
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Highly collaborative and adept at building and maintaining relationships with a wide range of internal and external stakeholders.
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Resilient with demonstrated ability to work in a fast-paced environment; the post-holder should be comfortable with change and uncertainty.
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Highly organised.
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Strategic with a strong personal commitment to learning and improvement.
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Possesses cultural sensitivity to work respectfully and effectively in different settings.
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Ability to work independently and also as part of a dynamic team; self-motivated and proactive.
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Committed to embedding the values of equity, diversity, and inclusion in all aspects of work.
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Creative and solutions-oriented, with the confidence to share bold ideas.
The client requests no contact from agencies or media sales.
Financial Controller (a charity committed to community transformation)
Permanent, full-time post, 40 hours per week (1 FTE), inclusive of breaks
Salary: £51,960 (National) or £55,184 per annum (including London Weighting)
Hybrid: Some travel around the UK will also be required.
Financial Controller – Oasis Group
Oasis exists to transform communities, so they are healthy, inclusive, and thriving. Through our network of global Hubs, we work holistically to tackle inequality and build strong local ecosystems that serve everyone. To support this vital mission, we are now seeking a Financial Controller to join our national leadership team. Based in our London Waterloo office, the Financial Controller will oversee the finance function for our UK operations, ensuring excellence in financial planning, reporting, compliance, and controls.
Why might you consider Oasis?
We are proud of why we exist and what we bring to the communities in which we operate. Our story is told through a multi-faceted organisation that extends across support for homelessness and housing (Oasis Community Housing), secure education for young people (Oasis Restore), community hubs (Oasis Community Partnerships) and disrupting human trafficking (STOP THE TRAFFIK) and of course our network of 55 Oasis Academies (Oasis Community Learning). We are proud that we don’t just talk a good game – we actively engage and change lives for the better.
What will you do?
This newly formed leadership role will manage the financial operations across specific subsidiaries of Oasis. It will ensure financial accuracy, sustainability, regulatory compliance, and the delivery of timely financial information to support decision-making across the group.
To be successful in this role, applicants will require:
· A recognised professional accounting qualification or part-qualification, together with a thorough practical understanding of financial and management accounting principles and techniques.
· Advanced working knowledge/experience of Excel and computerised accounting systems (preferably PS Financials) with the ability to interpret and extract relevant financial information.
· Ability to communicate complex financial information to a wide audience with varying financial backgrounds, both internally and externally
· Excellent inter-personal and people management experience
What will you get in return?
· A network of peers and partners all sharing the same vision and an environment set up to ensure everyone is supported and included.
· A package of reward that includes a 7% employer contribution pension scheme, annual leave allowance starting at 25 days (plus Bank Holidays) increasing over time, eligibility to join the Green Commute cycle to work scheme and cash benefit health plan.
· Be part of an international network of Oasis charities offering opportunities to develop your career in new directions and locations.
· A competitive salary and workplace flexibility.
As this is a newly created role, expect an evolving position that requires your insightful input, leadership and at the same time, provides incredible opportunities for the right person.
To apply, please send your CV and a Supporting Statement (no more than two A4 pages).
Please expand on your CV to tell us about relevant skills, experience and qualifications you have that relate to the job description and person specification.
We will review applications on a rolling basis and reserve the right to close the advert if we identify suitable candidates. To avoid disappointment, please submit your application as soon as possible.
If successful you will be invited to formal and practical interviews We actively encourage applications from people of all ethnic backgrounds and underrepresented groups. If you require any assistance to overcome potential barriers during the recruitment process, please let us know.
Oasis is committed to making a difference to the lives of the communities it works in, and as such you must show a willingness to demonstrate commitment to the values and behaviours which flow from the Oasis ethos. We are committed to safeguarding and promoting the welfare of children and young people. We expect all staff to share this commitment and to undergo appropriate checks, including enhanced DBS checks.
The successful candidates must have the right to work in the UK. Oasis cannot assist with sponsorship or visas.
Oasis supports Equal Opportunities. Registered Charity No. 1026487
The client requests no contact from agencies or media sales.
About the Job
Sophie Hayes Foundation (SHF) is a small but mighty charity, empowering women survivors of modern slavery and exploitation. It is an important time at SHF. Our new strategy ‘Sustainable Freedom from Modern Slavery’ launched in 2024 and this role is essential for the delivery of the strategy and ensuring that survivors of modern slavery, human trafficking, and exploitation have access to the support and opportunities they need to achieve their aspirations, independence and a positive future. With soaring numbers of referral to the NRM and thousands more victims living in fear of a hostile environment, this has never been more important than now.
At the heart of Sophie Hayes Foundation’s work will be the support to and empowerment of survivors of modern slavery and human trafficking and this role is critical to survivors’ journeys to sustainable freedom. We are increasingly aware of the precarity faced by survivors, especially during transitions moving on from support and at points of decision making from the NRM or Home Office.
Alongside a small, friendly and dedicated team, you will build pathways of support for a range of participants who are supported by SHF through connecting them to other community organisations. Your role will include assisting them to access safe accommodation, community support, mental health support and access to finances.
You will champion the voices of survivors through the work of the organisation, working with colleagues in CREW, our survivor network, to provide continued support to survivors’ long term.
About the Role
- Conducting initial welcome calls to participants to assess their needs and desired pathway into SHF
- Host Monthly 121 Check-ins with participants who don’t have support workers and during those sessions signpost to long-term support to widen their community support. Writing support letters when needed
- Actively engage with local, regional, and national partners and anti-slavery networks to build and maintain partnerships for survivor referral pathways to other organisations
- Work alongside the CREW Co-ordinator to run events which foster connection within our CREW network, such as a monthly coffee morning
- Support in the facilitation of in-person sessions whether CREW or part of the Programme delivery.
- Support in the facilitation of Programmes and CREW events
- Ensure highest levels of Safeguarding, compiling safety plans for participants and carrying out risk assessments where necessary.
- Accurate data input to and management of internal monitoring and finance systems, working closely with the Head of Programmes to analyse trends and contribute to reporting.
- Contribute to centring survivor perspectives in the work of Sophie Hayes Foundation by sharing and channelling learning from programme delivery to colleagues.
- Other duties which may arise under the implementation of the new strategy, as directed by the Head of Employability Programme.
About You
This role would suit someone who is passionate about supporting others and empowering them to take the next steps in their journey.
You may have prior experience as a teacher, caseworker or charity coordinator.
We are looking for a team member who is organised, efficient, reliable, empathetic and ready to get stuck in helping across our range of survivor services.
We welcome applications from individuals with a range of skills and experience drawn from their professional and personal lives, including those who may have lived experience of modern slavery, human trafficking and exploitation.
The client requests no contact from agencies or media sales.
Salary: £31,600.37 per annum plus £5023.71
Location: London Old Street with flexibility to work from home
Contract: Permanent
Hours: Full time 37.5 per week
Closing date: Sunday 11th of January at 11:30pm
Interviews will be taking place week commencing the 19th of January
Are you dynamic, highly organised and proactive with proven administrative, communication and project management skills? Shelter is looking for an ambitious High Value Partnerships Operations & Stewardship Executive to support the newly formed Operations and Stewardship team, which will provide our high value supporters across England and Scotland with an outstanding supporter experience and ultimately drive generosity to power Shelter’s fight for home.
If this sounds like the right next step in your career, we invite you to apply for this newly created role. Join us in Shelter’s Fight for Home and help shape and lead our fundraising strategy.
About the role
The role sits within the High Value Partnerships team supporting our events, prospect management and information & assets functions to collaborate and be a coherent, dynamic and enabling team to drive high income growth focused on delivering a first-class supporter experience to our donors.
It will also involve championing and embedding best practice across high value fundraising operations, developing smooth systems and processes, also ensuring our fundraisers have the tools, insight and materials to be able to fundraise effectively at every stage of the donor journey.
It will also play a key part in shaping our high value supporter experience – helping donors understand the impact of their giving, strengthening relationships and inspire continued and increased support.
About you
You will need to be highly skilled in crafting clear, compelling content producing polished, persuasive written work, be very organised, and have excellent administrative skills, as well as be collaborative with good interpersonal and relationship-building abilities. You will have proven project management skills and experience managing multiple projects at once. You’ll thrive when thinking creatively to deliver outstanding experiences for our donors. You’ll also feel confident using Microsoft Office applications such as Word, Excel, and Microsoft Dynamics, along with email and internet tools to support communication, event planning. Execution and experience in using online platforms such as Zoom would be a bonus.
Apply to be part of our team and be the change you want to see in society.
Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.
We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.
About the team
The newly formed High Value Operations & Stewardship team will sit in the High Value Partnerships (HVP) sub-directorate which is part of Shelter’s Income Generation directorate. It’s an award-winning team that is responsible for all areas of high value income generation across philanthropy, trusts and foundations, statutory funders, corporate partners and legacies to power Shelter’s fight for home.
Shelter’s High Value Partnerships (HVP) team is an energetic group of around 50 talented professionals who collectively raise over £30 million each year through voluntary and statutory income. By harnessing the support, networks, influence, and expertise of our supporters, the team plays a crucial role in powering our mission to fight for home.
As our portfolio of high-value funders continues to grow—and with ambitious targets ahead—we’re building a dedicated operations function to act as the central hub for knowledge, insight, and coordination within HVP. This new function will lead enabling projects and drive collaboration across Shelter, ensuring our fundraisers have everything they need to secure transformational support.
How to apply
Please click ‘Apply for Job’ on the advert. You are required to submit a CV and a supporting statement with responses to the points in the About You section of the job description of no more than 350 words each. Please provide specific examples following the STAR format.
- We prioritise diversity and have an inclusive and open mindset
- We learn from our experiences and are open to risk
- We create change and align behind our strategy
Any applications submitted without a supporting statement will not be considered
About Shelter
Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.
We exist to defend the right to a safe home. Because home is everything.
We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.
Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.
Safeguarding statement
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
The client requests no contact from agencies or media sales.


