New Product Development Manager Jobs in Farringdon, Greater London
ABOUT THE ROLE
We are looking for a Bid Manager and Writer to join our Bid Team, which is part of the wider Development, Marketing, and Communications Department! You will support the delivery of effective business development strategies and activities to achieve organisational growth and to enhance our existing services!
Social Interest Group (SIG) believes good care and support improve lives. Our values of ambition, empowerment, transparency, and inclusivity drive everything we do. Our mission is to empower people who are marginalised by building powerful partnerships and creative solutions that bridge gaps in provision and aid recovery, reablement and resettlement.
You will be responsible for leading on specific competitive tendering and bidding processes on behalf of the group, writing high-quality competitive tenders and proposals, understanding the current market and feeding information to guide strategic planning, and supporting colleagues within the wider group to develop products, funding bids, and proposals!
Working Pattern: 37.5 hours per week, 09:00 - 17:00 Monday to Friday, based in our central office in Islington, with flexible work from home available. You will also be expected to travel across London and the South East, as well as our other locations to attend market engagement and bid related activities and attend regular service visits.
Benefits, including Non-Contractual Perks
- 25 days annual leave, increasing with the length of service
- Training and Development, including access to courses, upskilling, and progression plans
- Medicash includes discount gym memberships, routine optometry care, dental treatments, and physiotherapy treatments
- Employee Assistance Programme, including counselling
- Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing.
- Life Assurance Scheme
- Cycle-to-work scheme
- Annual Staff Awards
ABOUT YOU
We're looking for a passionate writer, someone with previous experience writing bids and/or proposals, securing new or existing contracts. We're looking for an effective communicator, with a high attention to detail and quality. You will be passionate about what we do, supporting vulnerable people and understand the complexities of their backgrounds.
We're looking for a self-starter, someone who can form effective purposeful relationships within the organisation and externally, someone innovative, creative, and able solve problems to support our growth!
OVERVIEW OF KEY RESPONSIBILITIES
Bid Writing and Management
- Lead in all elements of the bidding process which includes writing competitive bids within strict deadlines.
- Identify, research, and communicate opportunities and needs across the organisation, working proactively with colleagues at all levels to identify fundable initiatives.
- Host internal and external briefings and liaise with relevant teams to develop compelling bids which are fit for purpose, realistic, and aligned with organisational needs and aims.
- Lead the development of specific bid responses which includes the structure, content, and responses. Ensure tenders are submitted on time and achieve the highest scores by the evaluator(s).
- Develop and manage an internal network of subject matter experts and bring them into the development and writing process as required.
- Support colleagues in developing presentations, and briefings.
Partnership Building
- Build and maintain effective stakeholder relationships internally throughout the organisation and externally with external partners and organisations.
- Represent Social Interest Group and our subsidiaries in market engagement and events online and in-person and support with all aspects of enhancing and developing our brand.
Organisational Growth
- Identify priorities from strategy and business plans, translating growth plans into effective practices aligned to SIG’s mission, vision, and values.
- Collect and share information relevant to teams involved in Mobilisations and TUPE’s for won bids. Ensure communication is clear, and concise, providing a logical strategy and direction to follow to ensure a smooth transition for new contracts.
Other responsibilities than those described above may be required to be undertaken from time to time and will be expected to be performed to as long as it is within the capability and level of the position.
KEY CRITERIA
What we are looking for:
- Previous experience in a similar role with similar responsibilities, this includes a track record of securing new bids and/or retaining existing contracts
- Previous experience in bid/proposal writing, reviewing, and editing
- IT Proficiency, ability to learn new software programs, experience in Microsoft, including Word, Excel, and Outlook
- Ability and willingness to travel and attend market engagement events and to visit services to gain greater understanding of what SIG offers and to inform teams of relevant tender responses
- Ability to create and write engaging content, with proofreading skills
- Proven ability to prioritise and juggle multiple tasks and competing priorities within a fast-paced environment
- Excellent communication skills both written and oral and ability to build relationships
- Ability to review large amounts of information and research materials to inform model development and shape tender responses
- Proficiency in navigating tender portals
What we would like, but not essential:
- Previous experience managing the full bidding process end to end from pre market engagement and contract notification, through to award
- Previous experience working in the same or similar sector
Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.
WORKING FOR US
ABOUT US
SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings (including people's own homes), probation settings, and hospitals awaiting discharge. We do so across London, Brighton, Bedfordshire, Luton, and Kent. We believe in the power of well-planned, well-managed services to make a difference. We work with high standards and external and internal regulatory frameworks.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change
Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.
Our Values
Ambition – Eager to succeed and to accomplish as much as possible for our people
Empowerment – Giving staff and the people we support the tools, training, and information they need to achieve their potential
Transparency – Upfront and visible about our actions and open to scrutiny from stakeholders, service users, and staff
Inclusivity – Listening to, understanding, and including all our stakeholders to ensure we make a difference and get things right
ADDITIONAL INFORMATION
Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.
Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.
We currently have an exciting opportunity for an experienced individual to join our team as a CRM Technical Lead. You will join us working 35 hours per week, on a 24-month fixed-term contract basis and will be based remotely. In return you will receive a salary of up to £48,444 per annum plus excellent benefits.
Since 1927, Cats Protection has helped thousands of cats each year, across the UK. As a community of volunteers, employees, supporters and partners, we’ve improved the lives of millions of cats and transformed the way millions of people see and care for cats.
Cats Protection is moving into an exciting stage in its digital transformation journey with the implementation of Microsoft Dynamics as its new Customer Relationship Management functionality. This role will be part of a core delivery team leading the charity through discovery and implementation of the system and work closely with the existing IT team.
Responsibilities of our CRM Technical Lead:
As our CRM Technical Lead you will be responsible for providing expertise on CRM software functionality, data management and IT business processes. You will ensure all assigned immediate development work, upgrades, and support requests are dealt with to agreed levels of service and customer satisfaction. Ultimately ensuring the non-functional requirements are delivered and supporting the delivery of functional requirements whilst supporting and assisting with other staff within the IT Applications team and across the IT department.
What we’re looking for in our CRM Technical Lead:
- Recent or current knowledge and experience (within last three years) in dynamics 365 implementation as a technical lead, CRM and fundraising - essential
- Experience in product ownership/leading CRM replacement projects or large process change - essential
- Proven experience in stakeholder management, dealing confidently and persuasively with stakeholders
- Exceptional communication skills and ability to deal with all departments across the organisation
- Good knowledge and understanding of IT concepts and architectures and implementing and delivering IT services
- Organised with good planning skills
- Understanding of cloud hosting services
What we can offer you:
- salary of up to £48,444 per annum plus excellent benefits
- generous annual leave entitlement
- life assurance scheme
- range of health benefits including private healthcare
- Employee Assistance Programme
- and more
Through our values and behaviours we help people see the world through cats’ eyes. Together we can make a difference.
Unfortunately, we cannot accept applications or CVs that are emailed to us directly.
Closing date: 6th May 2024
Virtual interview date: TBC
Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to.
Please email if you require any adjustments to be made for you to complete your application or to participate in the recruitment journey.
Unifrog’s mission
We’re on a mission to level the playing field when it comes to young people finding and applying for their next step after school. We're achieving this by bringing all the available information into one single, impartial, user-friendly platform that helps students to make the best choices, and submit the strongest applications. We also empower teachers and counsellors to manage the progression process effectively.
Our outlook is global - we work with schools and universities all over the world, from the US to New Zealand, and from Italy to Hong Kong. We want to make it so that young people can compare every opportunity taught in English, wherever it is in the world, and have all the support they need to make successful applications.
We have a clear social purpose, and we’re hugely ambitious. We already work with over half of UK secondary schools, and hundreds of international schools. We are growing rapidly in terms of the number of our customers, in terms of how much they use our platform, and in terms of the breadth of products we offer (check out this video to hear more about the Unifrog platform).
Our team is at the heart of our business and is integral to our success. We work hard to foster a culture of openness, happiness and innovation, and we commit to helping every individual learn and grow so that they can reach their full potential. We want to hire talented people, whatever their background. If you are excited by our mission and are ready to work hard, please don’t hesitate to apply. We look forward to hearing from you!
We believe in the power of diversity. If you are from an ethnic minority background, we would like to strongly encourage you to apply.
HE Partnerships at Unifrog
After successfully launching the HE Partnerships arm of Unifrog in 2020, we now support 175+ universities globally with raising brand awareness, inspiring the next generation, and developing a talented and diverse pipeline of prospective applicants. We also connect universities with teachers, advisors, and international school counselors through the Unifrog online community and in-person events.
Our focus remains on continuing to grow our global university partner numbers and building ever stronger relationships with our current partners. We are constantly exploring how we can develop our UK and international partnership offerings to make sure they are best-supporting universities in their marketing and recruitment aims, while at the same time making sure our student and teacher users have access to the best resources and opportunities possible.
There are three main areas of work:
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Insights - We provide university partners with aggregated user data from the Unifrog platform to uncover trends at subject and regional levels, with the aim of informing universities’ marketing, recruitment, and portfolio planning.
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Conferences, webinars, fairs, and other events - These in-person and online events enable universities to interact directly with our huge community of students and teachers. We’re focused on making them both useful and fun.
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Content collaboration - We co-create written and video content for students and teachers to do with progression, learning, wellbeing, and careers, which all end up on the Unifrog platform. The content could be anything from interviews with an admissions tutor about how their institution is unique, to a guide on what career pathways are available after studying a particular subject, or a Course on how to approach medieval literature.
The foundational principle of our HE Partnerships work is that everything we do has to be useful to students and teachers.
The role and your key responsibilities
You’ll be responsible for the success of the HE Partnerships team. You’ll set the team’s overall approach, line manage the team, and be responsible for meeting our HE growth and partner retention targets. You’ll need to foster the positive and innovative team environment that we expect at Unifrog.
Here are some of the main responsibilities within this role:
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Work with other people at Unifrog to continually refine how we make sales and better support our partners through our partnership offering. For example, you’ll work with our Data analysis, Marketing, and Events teams to:
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realise requests from partners for new data insights and reports
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identify insights and develop narratives for conference presentations
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improve the events we run with universities
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Work with the New Business Lead (HE & Employers) to design and oversee the execution of different prospecting campaigns, always considering the audience (university’s location, job role of recipient, university’s priorities) and tailoring each campaign accordingly.
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You’ll need to assess which conferences, sponsorship, and other marketing opportunities we should take advantage of.
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Determine the timing and key messaging for communication with our HE partners, and work with our Marketing team to deliver this communication.
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Manage our relationships with HE network organisations (e.g. HELOA). Seek out further opportunities that help position us as thought leaders in the undergraduate recruitment and admissions spaces.
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Line-manage the HE Partnerships team, for example:
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Shadow HE Partnerships Managers on demos and review calls, supporting them to keep improving in their role.
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Oversee successful partner engagement, auditing, and Matching campaign strategies led by our HE Partnerships Coordinator
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Conduct Performance and Development Reviews with the HE Partnerships team. Support them with their personal development goals.
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Be the point person for escalating issues related to partners at risk of not resubscribing.
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To help you stay close to the realities in the marketplace, you’ll manage a small number of university accounts, and be directly responsible for their growth and retention.
Working together
You’ll line manage our four HE Partnership Managers (who are responsible for bringing new university partners on board and building upon the relationships we have with our current partners), our HE Partnerships Coordinator (who is responsible for tracking partner engagement, flagging universities of concern, and supporting better usage of partnership activities such as Matching campaigns), and work closely with other team members in our marketing, data analysis, content and school-facing teams.
You’ll be line-managed by Unifrog’s Partnerships Director for International Schools and Higher Education.
What we’re looking for
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Resilient, and motivated to exceed targets
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Our sales and resubscription targets are achievable but ambitious. You’ll need to be determined to meet and exceed them.
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Strong communication skills
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You’ll be in frequent communication with many different people, both within Unifrog and externally – this will be in person, written, over the phone, and via video call. You’ll need to be an outstanding communicator.
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Personable, with a track record of excellent relationship management
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At Unifrog we’re known for our excellent customer service. You’ll need to provide fantastic support for your partner universities and make sure your team are doing the same.
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Previous experience as a line manager
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Supportive, motivational line management is a central element of this role. You’ll be helping your team both to meet their targets and to develop professionally.
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Sector insight
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We work with universities around the world that are often very different from each other; you need to be quick to understand how we can be useful to them, and how they can be useful to our students and teachers.
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Attention to detail
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Whether it’s marketing collateral or a new Insights Report, it’s important you have the skills and discipline to carefully check our HE-focused content.
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Proactive attitude and willingness to get stuck in
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You need to be excited about going beyond the core responsibilities detailed above to improve what we do and make it a success.
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Benefits
Head to our jobs page for a full list of the excellent benefits we offer our team.
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Join one of ‘the best organisations to escape to’ and help transform careers and destinations in schools.
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Become part of a committed, dynamic, and growing company. We want to build our team for the long term: if you do well, we will do our best to make sure you want to stay at the company for a long time.
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Professional development is important at Unifrog. You will define your own 6-month objectives and will be supported by your line manager and the rest of the team to achieve them. You will have an annual training allowance to spend on what you need to grow and progress.
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Influence the company’s direction: we love to promote great ideas, wherever they come from.
Key details
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£57,000 to £59,000 (Grade D) plus commission and a share in a company-wide performance bonus.
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Full-time.
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28 days paid holiday per year (plus bank holidays).
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Working hours are 9:00 am to 5:00 pm, Monday to Thursday, and 9:00 am to 4:30 pm on Friday.
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Work remotely or in our London office. (If remote, then some travel to London will be expected).
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Start date: as soon as possible, though we will be flexible for the right candidate.
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We can only consider candidates who have the right to work in the UK.
Application process
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Deadline: 10:00AM (BST) on Tuesday 7th May 2024.
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Stage 1: Application form (~1 hour) ✍️
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Visit our website to upload your CV and complete the questions and tasks below. Please note that we do not review CVs at this stage of the application process so please be as specific as possible about your experience.
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i. Why do you want to work at Unifrog? (250 words)
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ii. With reference to the job description and your experience, what makes you an excellent candidate for this role? (250 words)
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iii. Tell us about a time you have had to meet or exceed targets. What was your approach? (250 words)
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Stage 2: The next stage of the application process will be two short tasks. We will schedule these tasks throughout the application window so we encourage you to apply early.
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Stage 3: Video call interview (1 hour)
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A short demonstration of a Unifrog tool (resources will be provided) (20 mins)
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Standard Q&A from a panel of three, including questions about your experiences and how these relate to the role, and scenario questions based on common situations you might face (plus time for your questions) (40 mins).
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Video call interviews will be held w/c 20th May 2024.
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Your answers are an opportunity to let us know more about your motivations and experience. While we understand that candidates might want to use AI to improve parts of their application, we strongly encourage you to write your answers independently.
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Please note, we compare all answers to an AI generated answer. Where we suspect AI has been used to write the majority of the answer, this will be taken into consideration when scoring.
Inclusion and diversity at Unifrog
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Within the company we try to foster a culture of innovation, and a happy working environment, both because this is the right thing to do, and because we think this results in the most effective team. To this end we believe in open communication, celebrating successes, supporting each other, not being afraid to be wrong or to fail, and promoting good ideas wherever they come from.
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As a platform that supports teachers and students from a huge variety of backgrounds it’s important that our team and leadership reflects this diversity. This is something we are actively working towards and prioritising. We want to embed diversity, equity and inclusion across everything we do, continually evaluating policies and practices to make sure they are inclusive and equitable.
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To make sure everyone’s voice is heard and people have the opportunities to learn to be better allies in the workplace, we encourage the team to share what they’re celebrating, facilitate training and group discussions, and seek regular feedback about what more the company could do to help people feel included.
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To ensure that our recruitment process is consistent and fair, we anonymise your application and therefore do not see your name, personal, educational or professional background. We also randomise the order of responses so that it’s less likely that a candidate is advantaged or disadvantaged by where their answers appear compared to other candidates.
The client requests no contact from agencies or media sales.
Location: Home based with UK-wide travel, as required/on occasion
Contract details: Fixed term contract for 12 months (possibility to extend)
Salary: £40,000-£45,000 per annum
Hours: Full-time
Directorate:Strategy, Insight and Portfolio
Reporting to: Head of Commercial & Events
Responsible for: N/A
The NFCC is a charity and membership organisation, representing all Fire and Rescue Services across the UK. We are the professional voice of fire and rescue services.
The NFCC is seeking to grow and diversify its income so we can be more sustainable into the future, better equipped to deliver against our charitable objects.
To support this mission, we are seeking an experienced Business Development Manager to help drive our new commercial strategy and increase our income from business and commercial activity.
Who are we looking for:
The successful candidate will be a dynamic, forward thinking, team player with a ‘can do’ attitude and a real passion to deliver as part of an expanding team with ambitious growth plans.
You will have significant experience in business development and / or income generation with a proven track record of generating income and meeting targets with strong commercial awareness.
You will have excellent communication and engagement skills, with the ability to work with a wide range of senior stakeholders including members, potential members, Charity Trustees, commercial suppliers and more widely.
You will be confident in managing, inspiring and engaging with both external and internal stakeholders and be a flexible and committed team player.
What you will be doing:
Main Role Responsibilities
- To work with the Head of Commercial and Events on the development of the commercial strategy with the support of Trustees, the senior leadership team, members and other staff and stakeholders as necessary.
- To be responsible for identifying and delivering key income streams, as outlined in the commercial strategy to meet agreed financial targets and KPIs.
- To manage existing and develop new relationships with customers to ensure customer satisfactions whilst achieving and maximising income opportunities.
- Measure and evaluate the success of the commercial strategy business development and income generation workstreams.
- To represent the NFCC to corporate audiences and at corporate events, delivering pitches and presentations.
- To continually be researching new business opportunities for specific target markets.
- To develop new corporate partnerships through relationship building.
- To be responsible for the account management of appropriate partnerships and provide the highest level of relationship management.
- Preparation of reports, briefing papers and other information on various matters, when required.to the senior management team and Trustees including liaison with senior members and officers across the National Fire Chiefs Council, other relevant staff across Fire and Rescue Services.
- Act as liaison and first point of contact for commercial enquiries into the NFCC and dealing with them as appropriate. Enquiries may be from within the organisation, other fire and rescue services or elsewhere.
- To create and assist in the drafting of timely and well-informed reports, business cases and provide advice regarding commercial developments.
- Develop an effective network with Fire and Rescue Service sector groups and other internal and external stakeholders.
- Establish and maintain management processes and systems that provide for clear and understandable management information.
How to apply:
Please apply using your CV and a supporting statement via the NFCC websitev by 14th May 2024.
Your supporting statement should set out your relevant knowledge, skills and experience against the job description. It should be no more than two sides of A4.
NFCC is committed to being an inclusive employer. We comply with the Equality Act 2010, and we believe that everyone deserves to work in safe environments that are free from bullying, harassment and discrimination, abuse, and harm, where they feel supported, welcome, and able to thrive.
NFCC acknowledges the duty of care to safeguard, protect and promote the welfare of children and vulnerable adults and is committed to ensuring safeguarding practice reflects statutory responsibilities, government guidance and complies with best practice, all staff are expected to share this commitment.
NFCC is an independent membership association and the professional voice of UK fire and rescue services.
The client requests no contact from agencies or media sales.
Prostate Cancer Research exists to honour the men and families who have been through things no family should have to go through, and to work for a future where no one needs to fear a prostate cancer diagnosis.
We are always working to provide resources to help, support and empower patients. Giving them the information they need to make better choices about their treatment, while working to identify and target specific unmet needs in the prostate cancer ecosystem, such as racial inequality and bone metastasis.
Our dedicated staff team is the key to our success, expanding the amount of research that we fund five times over in four years. PCR has been shortlisted for an Impact Prize and won the Change Project of the year award in 2023
Job Description
This is a great time to join PCR’s Events & Community team as we expand the team off the back of raising over £1.3m (against a target of £800k) in 2023-24. We’ve had a really successful year with good results across our portfolio, so we’re excited to be recruiting a brand-new role to focus on PCR’s bespoke events and finding the successful events of the future!
We are therefore looking for a proactive team player to join us and lead the innovation and delivery of our programme of PCR-owned fundraising events. This will include our flagship challenge Snowdonia for Science, as well as leading product development of new challenge, community fundraising and special event propositions. The Bespoke Events Manager will also work with colleagues across the organisation to support other strategic and stewardship events.
The position reports to the Head of Events & Community, and will line manage one Events & Community Officer. Collaboration will be a big part of the role, especially with the Virtual & Challenge Events Manager (VCM) who leads our virtual fundraising and third-party challenge events.
Key Responsibilities
As Bespoke Events Manager, we would be very keen to work with you to develop and shape this into an exciting and meaningful role for you. We prioritise our team member's development, and there will be a percentage of time available to work on other areas of the portfolio for development and interest. However, your main focus would be;
Project Management
- Project manage PCR's flagship challenge, Snowdonia For Science. An amazing community event now enering its 16th year and forcast to raise £100k in 2024. This event is well-established but with plenty of room for you to make your mark, grow and improve the event.
- Project manage new events and community products as they are developed and tested, including end-to-end planning and delivery
- Design and deliver ambitious fundraising budgets for your projects which contribute net income towards PCR's lifesaving mission.
- Create good relationships with suppliers, venues, agencies and consultants to ensure great value.
- Lead the stewardship of fundraisers taking part in your events, boosting income and using feedback to continually develop positive journeys, experiences and opportunities for supporters
- Alongside the Head of Events & Community and others, support the development and delivery of other events, including high value fundraising and stewardship events, and plans for a conference style event in collaboration with PCR's Research & Comms and Patient Projects teams.
Product development and innovation
- As a key part of the role, you’ll spend a good proportion of your time developing and testing new fundraising propositions, taking a test & learn approach. For this, there are realistic budgets and an understanding of the investment needed to try new ideas.
- Product development will include special event product testing and at least one new community fundraising product in 2024-25.
- Maintain a good level of understanding of PCR’s existing (and target) supporters in order to create and implement products and stewardship that motivate and inspire them.
- Alongside the Head of E&C and the VCM, embed a culture of innovation and supporter insight in the team.
- Proactively collaborate internally, working with other teams to identify opportunities for new events, activities and stewardship journeys that meet Prostate Cancer Research’s objectives.
Team leadership
- Line manage one Events & Community Officer, overseeing their work, guiding them to improve & innovate in their role, and supporting their professional development.
- Work closely with the Head of E&C and the VCM on team strategy, capacity planning and ways of working.
- Alongside the VCM, take a lead role on developing processes and infrastructure across the team including for stewardship, content, data and compliance.
- Attend and contribute to meetings, sharing new ideas and learnings that might be useful for the wider team.
- Work with the Head of E&C and the VCM to embed and model PCR’s organisational values in the Events. Our values include: innovation, collaboration, accountability and championing the patient voice.
As with everyone in the Public Fundraising team, the Bespoke Events Manager may also get in involved with other projects and tasks as appropriate to support all our activities.
Skills and Competencies
Our ideal candidate would have:
- A willingness to get stuck in, proactive attitude and eagerness to learn.
- Confident event and project management skills, including end-to-end planning, budgeting & results tracking.
- An understanding and (ideally) experience of product development in a fundraising context.
- The ability to see opportunities and drive progress in existing events and finding our next successful ones!
- Excellent organisation skills and an ability to identify the most valuable use of your time.
- Great communication and stakeholder management skills.
- The ability to motivate and inspire a range of audiences through relationship building and storytelling.
- Good attention to detail and IT Skills.
- A strong belief in the work we do at PCR.
- Committed to PCR’s values – innovation, collaboration, accountability and championing the patient voice.
How to apply?
Please send your CV and a short supporting statement (maximum 1 side of A4) outlining why you want role and why you think you’d be a good fit, giving some examples of previous experience.
Deadline for applications is the 13th of May. Successful applicants will be invited to interview on w/c the 20th of May.
Imagine being part of an organisation whose common purpose is to help those who are severely impacted by mental illness. We believe that everyone should be treated with respect and dignity – and that’s why equity is one of our core values. We draw on the expertise, unique perspectives and lived experience of our people – regardless of who they are or their background – to help us become inclusive and anti-racist employer, campaigning organisation and service provider that reflect the diverse communities we support as a mental health charity.
We provide the highest quality introductory mental health training content, delivered using a combination of learning techniques, presentations, discussions, case studies and interactive exercises. We combine theoretical approaches and real-life experiences to produce comprehensive and effective training packages. Our training is delivered to workplaces in the public, private and third sectors on a commercial basis and directly to communities under public-funded contracts. Courses include mental health awareness, mental health for managers, suicide awareness and mental health champions.
How you will make a difference
As Business Development and Engagement Manager within the Workplace Mental Health & Training team, you will play a pivotal role in driving growth, partnerships, and engagement from corporate and community settings for both Mental Health UK and Rethink Mental Illness. You will work to secure funding from a wide range of sources, including commercial activity, public sector contracts and grant funding, to allow our work to continue and grow.
Working in our National Programmes team, you will ensure that we evaluate, plan for and respond effectively to bids and tenders, lead on the development of proposals, and support service delivery teams in implementing successful tenders/proposals. You will manage a Senior Business Development Officer who supports our work in positioning the organisation to respond to new bids and tenders and, where required, support the implementation of new services.
*Appointments will be at the minimum of the band.
*London Allowance is paid for roles that are based within the Greater London area only.
We do reserve the right to close this advertisement early if we receive a high volume of suitable applications.
Please see further details on our website
You can also follow us on Facebook / Twitter / Instagram and LinkedIn to find out more about the work we do!
Don’t meet all requirements?
If the role sounds exciting to you but your experience, skills or qualifications don’t exactly match every single requirement, we still encourage you to apply, you may be just the right person for our position!
Caring for our people.
We offer a wide range of support. Some of our benefits include:
- PULSE: our recognition, rewards, wellbeing, and benefits platform. Providing access to thousands of discounts and benefits including cashback; reloadable cards; savings etc. As well as being able to thank colleagues and nominate them for awards.
- Wagestream: gives you instant access to up to 50% of your pay. Also provides a library of expert tools, tips and articles plus, helps you start building a rainy-day pot straight from your salary.
- Wellbeing support: our Wellbeing hub gives physical, emotional, and mental health support. We also have a BUPA Employee Assistance Programme with access to appointments.
- Taking time for you: we work flexibly –you get to choose where you work, managing your own diary. We have generous annual leave, starting at 25 rising to 30 days, plus bank holidays, as well as your birthday off. We also offer the opportunity to buy and sell annual leave.
- Planning for the future: We have a contributory pension scheme.
- Structured Corporate Induction: Onboarding you into the Charity supporting your wellbeing along the way.
- £300 when you introduce a Friend: receive up to £300 when you introduce a friend or family member.
Who are we?
We’re Rethink Mental Illness, a leading charity provider of mental health services in England. We support thousands of people through our groups, services, policy, campaigns and advice and information. Our work supports us in delivering on our mission: “A better life for everyone severely affected by mental illness.”
It is an exciting time to join our growing charity. We are on a transformation journey, one that supports the delivery of the organisation strategy – delivering Communities that Care. Supporting employees, managers and leaders through this change is a key priority for the People function. Just like its key that we attract diverse people to come and work for us.
Diversity, Equity, Inclusion
Diversity is important to us and we appreciate difference through difference, inclusiveness and belonging. It gives us a deeper understanding of the world, our society and the diverse communities we’re working with. By including everyone, we are able to draw on the unique experiences and expertise of our people to help shape and enrich our workplace and improve our services. One way we are doing is through our valued staff networks which play a critical and highly valued role in keeping us focused on creating a diverse, inclusive and engaged employer. We recognise and support staff networks for our Black, Asian and minority ethnic and our LGBTQIA+ colleagues. We are also proud to have been awarded Disability Confident Employer status and are a signatory to the Business in the Community Race at Work Charter.
Becoming a truly anti-racist organisation
We have an ambition of become a truly anti-racist employer, campaigning organisation and service provider - and in our efforts to influence policy and wider societal factors impacting on mental health set out in our anti-racist statement . We have designed a multi-year anti-racist programme of work contained in our Race Equality Action Plan which demonstrate our intention to hold ourselves accountable and be judged on our progress on becoming a truly anti-racist organisation.
We therefore actively encourage and welcome applications from everyone, including applicants with lived experience, those who are Lesbian, Gay, Bisexual, Transgender, Queer (or questioning), Intersex and (asexual) (LGBTQIA+), people with a disability, and people from Black, Asian and Minority Ethnic (BAME) backgrounds.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
About Us
Enable is a charity dedicated to improving people's wellbeing and strengthening local communities. Core to our work is the development of strong working relationships with councils, charities and other organisations to deliver, health leisure and community services and events that enrich people's lives.
Benefits
- Flexible working hours & a hybrid working environment
- 30 days of annual leave (plus 8 bank holidays), 3 additional free days off at Christmas
- Life Insurance
- Reward Schemes (RewardHub Membership, wellbeing budgets and cycle to work)
- Mental Health & Wellbeing Perks (Yoga, activities, massages, monthly talks)
- Free Gym Membership
- Free breakfasts/snacks
- When in the office, we enjoy a well-stocked fridge and food cupboards, and a variety of social activities
Reports to: Deputy Head of Events
Based: Battersea Park
Salary: £40,000 to £45,000 a year
Contract: Permanent, Full Time
Working Pattern: Hyrbid/Office based - Flexibility to work weekends, early mornings and late nights as required
DBS: Basic
Role Overview
Reporting to the Deputy Head of Events, the Business Development Manager will be responsible for looking at long term commercial growth across the Events Team. This person will implement an effective sales approach that expands our reach, strengthens client relationships and builds networks with local businesses. They will actively seek out new business opportunities that can boost revenue and set our company apart.
Long term progression in this role will be set to look at opportunities in large scale production events through partnerships and strategising new growth plans with the senior management of the team.
The Events Team:
Are a busy, creative, tight knit group of vibrant professionals who are looking for someone to join the team who pride themselves in 5 start customer service and going the extra mile for their clients. In the Events Team we celebrate creative problem solving, autonomy and integrity in our approach to work.
Main Duties/Responsibilities:
- Developing, executing, and overseeing the Events Team Sales Strategy
- Conducting high-level industry research to develop effective sales solutions
- Actively seeking new partnerships
- Prioritising sales growth and positive customer feedback
- Line management of team members and lead on development and progression of direct reports
- Networking with local businesses to identify new opportunities
- Negotiating business contracts that improve revenue
- Monitoring sales progress and providing reports to track and measure against KPIs
- Participating in collaborative business meetings to update key stakeholders
- Providing continuous, constructive feedback to team with sales responsibilities
- Interacting with clients and responding to important enquiries about the Enable’s products or services
The successful candidate will have:
- A proven record of sales growth and implementing successful sales strategies
- Strong knowledge of business and sales growth tactics
- A hunger for identifying new opportunity, and the tenacity to see that through to conversion
- Excellent negotiation and networking skills
- Ability to communicate effectively and professionally in writing, by telephone or face to face with senior management, other staff, clients and members of the public
- Previous line management experience
- Appreciation for working alongside Local Authorities
- Comfortable with creative collaboration and can adapt quickly to changing priorities
- A team player but also be able to autonomously manage your workload independently
- Ability to work under pressure and meet deadlines effectively
- Proficiency with Microsoft Office applications
If this opportunity sounds right for you, please don't hesitate to Apply Now and follow the prompts!
Unlock your potential: Join Our Client in Shaping Quality Education Globally as a Product Development Administrator (Fluent Mandarin Speaking)!
Role: Product Development Administrator (Fluent Mandarin)
Organisation type: Membership Organisation
Salary/rate: £15.48 - £16.48 per hour
Working arrangements: Hybrid role! 2 days per month in office.
Location: London
Employment type: Temporary (4 months Approx.)
This position offers a hybrid working system, primarily home-based with some onsite work at the London Office.
Short description of role:
Our client, a professional membership organisation, is seeking a Product Development Administrator (Fluent Mandarin). The organisation manages an extensive array of training courses offered by over 100 training providers across the globe and are hoping to expand this by offering to include exams in Mandarin. To support this, you'll be responsible for facilitating the translation of all exam questions and learner resources into Mandarin. We're looking for a candidate who is proficient in both English and Mandarin languages, self-motivated and eager to learn.
Main responsibilities of the role include:
- Utilise online translation tools to translate multiple-choice, multiple-response, matching, and sequencing questions into Mandarin.
- Revise Mandarin questions based on feedback from subject matter experts, ensuring accuracy in grammar and spelling.
- Conduct testing on the online exam system's user interface to ensure instructions and error messages have been translated correctly.
- Contribute to the creation of instructional videos and guides in Mandarin to aid learners.
The successful candidate:
The successful candidate will be fluent in English and Mandarin, have excellent written skills, grammar, spelling and punctuation and possess strong attention to detail. The candidate will be self-motivated and a willingness to learn, able to work to deadlines and comfortable when navigating around new systems and using online translation tools.
How to Apply:
To apply for the Product Development Administrator role, please reply and upload your CV quoting reference J81113SOH and we can provide more information to you.
We eagerly await your response.
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
Location: Hybrid working part London Office (Islington, London) part home work (the post holder will work a minimum of 1 day per week in the office) or flexible location home working.
Salary: £38,450 per annum if London based or £35,850 per annum if home based
Hours: 35 hours per week
This is a fixed-term role for 8 months.
Please note that interviews will be scheduled as and when applications are received so please apply promptly as the vacancy will close once we have appointed a successful candidate.
Who we are looking for
We are looking for a Digital Project Manager to join our ambitious and growing type 1 diabetes charity, JDRF, as part of the digital and marketing team.
As a digital professional with previous charity or digital agency experience, you will be at the forefront of helping to drive digital transformation, building awareness of the work we do and the life-changing impact of type 1 diabetes.
You will support the implementation of a digital programme plan to carry out the development and refresh of several digital products and platforms in line with user needs and business objectives. You will collaborate with internal stakeholders, digital agencies and platform providers to ensure that developments meet quality standards around design, usability, user experience and accessibility, ensuring excellent experiences for our audiences. You will help co-ordinate tasks and resources and track project progress, contribute to user acceptance testing and content audits and updates. You will also be a confident advocate for UX best practice and building brand awareness.
An experienced digital professional, you may have worked for a charity or digital agency before in a similar role. You will be motivated by delivering high quality digital products and will be familiar with a range of digital channels and platforms. You will be ever-curious, always seeking to improve your skills and adopt new approaches.
Experience required
You’ll have previous experience of:
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Digital project management
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Working with digital agency suppliers including developers
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Collaborating with a range of internal and external stakeholders
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Conducting user acceptance testing
About JDRF
JDRF is the world’s leading charitable research funder into type 1 diabetes, improving lives until we find the cure. We are dedicated to our 400,000 strong type 1 community in the UK and work closely with our international affiliates across the world, including the US, Canada and Australia.
You will find a vibrant atmosphere and spirited team at JDRF, always striving to make a difference to people living with type 1.
Employee benefits
As an employer we offer:
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Hybrid working arrangements
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Flexible working and will consider compressed hours
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Generous annual leave entitlement – 25 days per year plus bank holidays for full-time staff with leave increasing after three and five years’ service
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Health cash plan that allows you to claim for some treatments such as dental, optical and physiotherapy treatment
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Season ticket and cycle loan
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Pension scheme
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Family-friendly policies – maternity, paternity, adoption and shared parental leave at enhanced rates
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Personalised training to suit your career aspirations and professional development
‘JDRF is an equal opportunity employer, we welcome applications from all individuals regardless of race, gender, disability, religious belief, sexual orientation or age.’
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Are you looking for an engaging, fulfilling, and varied role? Young Enterprise is looking for a new Educational Partnerships Regional Manager (EPRM) for the Midlands region. This region includes West Midlands. (Please only apply if you are based in Midlands, ideally Birmingham)
Young Enterprise is a national charity that works directly with young people, teachers, volunteers, and influencers to help young people succeed in the changing world of work. We are all about realising potential and building people’s futures – and committed to do the same for the people who join our dedicated team. We are passionate about equality, creating an environment in which each individual can thrive, contribute, and grow as a professional.
As an EPRM you will be a key contributor to the regional strategy working very much in a one team environment whilst giving you the space to grow and develop your skills. Your role as EPRM will see you work directly with young people and teachers in schools that take part in Young Enterprise programmes such as company programme, day programmes and digital programmes. You will also oversee regional relationships, at local authority level or equivalent.
The EPRM role involves being flexible to the needs of the region and your team and to provide regional leadership. Some of the duties include, which is not an exhaustive list
- Deliver and or support the delivery of Young Enterprise programmes and services in schools, colleges, universities, and youth centres
- Work as part of the regional team to proactively identify and generate sources of local income to support YE programmes.
- Manage and monitor KPIs and local contracts associated with the above tasks through the regional operations plan set out by the Regional Manager.
- Work with the local YE Volunteer Team (LVT), providing support, direction and opportunities to engage with local activity, which may include fundraising, volunteering on programmes and / or promoting our programmes to new school
- Work closely with Programmes & Services team to support the development and delivery of our full suite of programmes, while also developing your own knowledge and understanding of our full suite of programmes and services to promote to schools.
We are looking for:
· A motivated self-starter
· Confident leader who can quickly support develop an existing team
· Good organisational, prioritising, and problem-solving skills, with the resilience to work effectively under pressure.
· An understanding or experience of managing varying relationships, including volunteers
· A great promoter and inspirer in helping young people achieve their potential
· Computer literacy with understanding of word, excel, PowerPoint and Microsoft Teams
You'll be working alongside an experienced and passionate regional team, with a 'can-do' ethos of supporting each other and sharing knowledge across programmes and geographies.
This is a home-based role, however, will require significant travel throughout the Midlands region (covering both East and West Midlands)
DBS Required: YES
Additional Interviewing Details
Social mobility will be at the heart of Young Enterprise’s future strategy, what measures would you take to ensure that those most in need receive the support of our programmes and services?
Please prepare a presentation of no more than 5mins to outline your approach with young people, educators and business partners
To apply, please send your CV – with a covering letter (no more than 2 sides of A4) explaining why you think you would be right for this opportunity by no later than midday on 10th May 2024. Please note applications without a cover letter will not be considered.
Interviews will take place with a Regional Manager (TBA), member of the Midlands team and Lee Palmer (Director of Educational Partnerships) via MS Teams, tentatively week commencing 24th May 2024.
Although we endeavour to respond to all applications, if you have not heard from us by two weeks from the closing date you should consider your application unsuccessful.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
CVAA UK is a membership organisation supporting not-for-profit organisations across the UK who specialise in adoption services. Over 3000 children in the UK need adoption each year because they cannot remain at home or with family members. The CVAA Practice Programme delivers 30 or more online courses each year to those working in the sector, primarily social workers. The programme has developed a strong reputation for attracting a range of subject experts to deliver cost effective, engaging and useful training. Due to a restructure of the team, we are now looking for a Training Manager who can oversee the delivery of the programme from mid to late July 2024. Initially fixed term, it is anticipated that this post will become permanent.
The Training Manager will work with the Head of Practice Development and the Programme Administrator to ensure that the courses are full, delivered effectively and evaluated. Part of the role will also be to source new trainers and support the creation of the programme into 2025.
The CVAA team work remotely across the UK so location of the postholder is not a barrier to recruitment as long as long as they can travel occasionally and come into London for team days. The team is small, diverse and dynamic. Experience of project management or delivery of training or events is more important than knowledge of adoption or children's social care. We would warmly welcome an application from people who have lived experience of adoption or fostering, and candidates from the Global Majority.
Benefits include:
- Flexible working
- Pension
- Personal training budget
- Generous holiday allowance
Candidates must be eligible to work in the UK and will need to undertake a DBS due to the sensitive nature of the work of CVAA. We require three references, one of whom can be personal. To apply please prepare a comprehensive CV and Personal Statement. The statement should be no more than three pages of typed A4, in English, and address all the requirements of the Person Specification providing evidence and examples to back up statements.
Petra Jodlova, Head of Practice Development, is available to arrange informal conversations about the post.
The closing date for applications is 11.59pm 16th May 2024. Interviews will be week commencing 27th May 2024.
Please note we will require a full CV and personal statement addressing the key person specification criteria.
CVAA UK supports adoption agencies across the UK to find homes for vulnerable children who need adoption through improvements in policy and practice.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
This exciting role will ensure that we offer our audiences the best possible experience through the Foundation’s website and other digital platforms. Using a data-led approach, you’ll be able to use your user experience expertise to help drive the adoption of a digital-first way of working across the Foundation’s activities.
What does the role involve?
· Managing the relationship with our website development agency. Making recommendations for areas of improvement and further development.
· Managing our analytics and other insight platforms to ensure that we collect robust data and can make informed, evidence-based recommendations to ensure we’re using digital to deliver against the Foundation’s strategic objectives.
· Support and develop the implementation of an SEO strategy for our website content to ensure that our audiences can find our content.
What skills, knowledge and experience are we looking for?
· Ability to interpret complex requirements and user needs and make recommendations of implementable solutions.
· Knowledge of the fundamental of Agile and Scrum
· Knowledge of website analytics tools (e.g. Google Analytics, Google Looker Studio)
· Analytical skills with the ability to effectively capture, process and interpret information and make actionable, evidence-based recommendations.
Safeguarding is Everyone’s business – Mental Health Foundation is committed to safeguarding and promoting the wellbeing of all its beneficiaries, those who surround them, its staff, volunteers, and anyone else who comes into contact with its services and expects all trustees, staff, and volunteers to share this commitment. The successful applicant will be subject to appropriate vetting procedures (proof of eligibility to work in the UK, proof of residency and satisfactory employment screening, including a Disclosure check and two most recent references) along with 3-year renewals of Disclosure checks. We are unable to provide sponsorship for this post, you must be able to demonstrate your eligibility to work in the UK.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Age UK is recruiting for a Data Privacy Manager to join our Information Protection and Compliance team to continue our great work to develop and manage the Age UK data protection privacy programme and to work on programmes of activity as defined by the ICO.
As Data Privacy Manager, you will review, update, and monitor the policies and procedures that are in place to ensure compliance with the Data Protection Regulation 2018 and the Privacy and Electronic Regulation (PECR, 2003) laws, including managing internal data protection activities, advising on data protection impact assessments (DPIAs), training staff, and conducting internal audits.
This role focuses on providing data protection advice to Age UK's various business units promoting a "privacy first" approach to design and development of products and services that involve the use of personal data and your primary aim will be to recommend and oversee measures to address any identified gaps in data protection and security.
The successful candidate will use their experience in data governance to undertake regular due diligence on the key elements of the Age UK data privacy framework, identifying and reporting any areas of practice and procedure that that require focus and remedy to ensure that there is no weakness across the charity and our commercial partners.
This role is offered on a Hybrid / London contract and currently the team meet in our London office once a week.
Age UK Internal Job Grade - 5L
Must haves:
* Experience of working in a data governance role with responsibility for personal data used in a database marketing environment for a charitable /commercial/financial services industry.
* Experience of communicating with stakeholders at all levels. A willingness to deal with problems or new tasks together with a proven track record of bringing business stakeholders onside.
* Experience in managing and responding to data protection rights requests (SARs) and complaints.
* Able to liaise effectively with both the CRM data practitioners, Marketing and Legal teams as well as operational business partners.
* Experience in reviewing data sharing agreements and data protection clauses in contracts
* A strong understanding of the principles of Privacy by Design and Default
* Excellent knowledge of UK privacy Law and regulations and the ability to transfer that knowledge appropriately.
* Strong communications skills with the confidence to build and manage relationships with senior staff and external suppliers.
* Effective time management, with the ability to multi-task.
Great to haves
* Ideally, a data privacy qualification would be desirable
What we offer in return
- Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme
- Excellent pension scheme, life assurance, health cashback plan and EAP
- Car Benefit Scheme, Cycle to Work Scheme and Season Ticket Loan
- Techscheme - buy any tech from Apple or Currys, up to £1000, and spread the cost over 12 months, interest free
- Blue Light Card Scheme
- You Did It Awards - recognition awards from £100-250.
Additional Information
This role will involve occasional travel to other regional Age UK offices (circa once a quarter).
All CVs will be anonymised by our recruitment system when you apply for a role at Age UK. Please note that our system is unable to anonymise cover letters, and we would therefore ask that to support the work we are doing on making our recruitment selection process fairer and more unbiased, that you remove any personal information from your cover letter/supporting statement, including your name before uploading this. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us once you are invited for an interview.
Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the minimum criteria under the Disability Confident Scheme. Please note that on occasion, due to high numbers of applications, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.
Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.
Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.
Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
ABOUT SUZY LAMPLUGH TRUST
The post of Stalking Training & Consultancy Development Manager represents a unique opportunity for a pre-emptive, results-driven, and resilient candidate to join the UK’s founding personal safety charity and leading authority on Stalking.
The Suzy Lamplugh Trust was born out of the tragic story of Suzy Lamplugh, a 25-year-old estate agent who went missing whilst at work in 1986, was never found, and was eventually declared deceased in 1993. The Trust was set up in Suzy’s name to empower individuals and organisations to make a stand against all forms of abuse, aggression, and violence, across their personal and professional lives.
You will be working for a growing charity that delivers high value impact to its beneficiaries, through its legacy, integrity, and credibility. We are an organisation that has been responsible for the education of millions of lone and frontline workers across all sectors for over three and half decades, has campaigned heavily and played a pivotal role to drive changes in the law, has supported over 70,000 victims and survivors of stalking since the inception of its National Stalking Helpline service in 2010, and has always had the aim of tackling violence against women and girls at the core of what it does.
You will have the opportunity to work with a professional, highly experienced, motivated, innovative, and consultative sales team, and will benefit from significant learning and developmental opportunities to advance your sales career.
COMPANY BENEFITS
The Suzy Lamplugh Trust offers a variety of exciting opportunities to learn, develop and grow in your career, through high quality initial training and continuous professional development.
Your voice is key to shaping the future of the Trust, through active staff engagement in the operational and strategic direction of the trust.
We recognise your value to help us deliver our vision of a society in which people are safer and feel safer from violence and aggression; we want people to be able to live life to the full.
To this end we offer all our employees a good benefits package including:
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Competitive salary.
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Commitment to ongoing training and development of staff.
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Hybrid working (40% in the office).
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Flexitime Policy.
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28 days annual leave (increases after 3 and 5 years to a maximum of 33 days pro rata) + public holidays.
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Special leave for life events.
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Pension scheme with 5% employer contribution.
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Health & Wellbeing App with access to advice, counselling, legal support, and a wide range of discounts.
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Occupational Sick Pay (which increases after 3 years).
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Cycle to Work scheme.
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Interest-free travel loan for annual season ticket.
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Regular all-staff off-site meetings and events.
PURPOSE OF JOB
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To deliver a range of stalking training courses to Trust clients, work with internal experts to ensure course content is kept up to date, provide consultancy project support, and collaborate with a range of statutory and non-statutory clients and stakeholders.
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To support the Commercial Stalking Lead in generating new and repeat business through managing relationships with internal and external stakeholders.
Please refer to the attached pack for detailed Job Description and Person Specification.
Please note that applications without a covering letter will not be considered.
We will be reviewing applications as they come in and we may close the vacancy once a suitable candidate is identified.
To reduce the risk and prevalence of abuse, aggression and violence - with a specific focus on stalking and harassment
The client requests no contact from agencies or media sales.
The Royal Hospital Chelsea has secured a grant from the National Lottery Heritage Fund to restore and adapt our Grade II* Stable Block, designed by Sir John Soane, into a state-of-the-art Visitor Centre with an expected annual footfall of 36,000 visitors.
We are seeking a Retail Manager to oversee the day to day operation of the new Soane Stable Yard shop, Post Office counter, and online shop. This pivotal role involves ensuring exceptional customer service, driving sales, and leading a fantastic team.
The Retail Manager will train and manage a dedicated team of staff, Chelsea Pensioners and volunteers . In addition to driving high levels of customer service, the successful candidate will be responsible for delivering against sales target, inventory management, visual merchandising, product sourcing and development and management of the online shop.
This full-time position requires some flexibility with weekend and evening shifts to accommodate the shop's opening hours. The post-holder will work closely with the new Audience Engagement team and Retail Consultants.
If you're enthusiastic, motivated, and eager to make a difference while working in a historic and rewarding environment, then we invite you to join our team.
About us.
The ethos of the Royal Hospital is one that puts a premium on selflessness and companionship. Our values of nurturing belonging, respect individuals, encourage pride and enjoy life underpin that ethos. We are united in a shared purpose, living and working together and ensuring everyone has a place in our diverse social and military community.
The Royal Hospital Chelsea is dedicated to equality, diversity, and inclusion, where all backgrounds and abilities can reach their full potential. We pride ourselves on attracting a wide range of talent, removing potential barriers, and promoting equal opportunities. We know, the more varied and inclusive our teams are, the better our organisation will be for our community. We are a Disability Confident employer dedicated to hiring diverse talent and ensuring you are treated with respect throughout the recruitment process and upon joining our community.
Our selection process.
Should your application be successful you will be invited to a formal interview, where you will be asked questions relating to your experiences and key requirements of the role. If you are successful after the interviews we will:
- Ask for references from those you have listed on your application form.
- Check your right to live and work in the UK
- Check any declarations you have made on your application form.
- Ask you to complete a medical form.
- Carry out an Enhanced DBS application.
The client requests no contact from agencies or media sales.