The Refugee and Migrant Centre (RMC) is an established and vibrant charity working with new communities in the Black Country and Birmingham. We are seeking a Resettlement Manager to manage our resettlement programmes in Wolverhampton and Walsall. 

About the role

The aim of this role will be to manage and work as part of a team to enable and empower newly arrived often vulnerable refugees to settle into their new communities with confidence.

As a Resettlement Manager you will have responsibility for the service delivery, monitoring and ensuring you are meeting funder targets. You shall provide a wraparound service to our clients across Wolverhampton, including services around housing, health, education and employment.

There would be a requirement to record and document contact using online systems, ensuring an evidence based practice model of working and seamless support delivery for our clients. As the manager you would be required to report and feedback on all findings, taking remedial action where required.

Purpose of post

• To manage a high quality holistic service to enable refugee families and/or individuals to sustain independence within their new communities.
• To develop and maintain effective partnerships with voluntary and statutory sector stakeholders to ensure the provision of appropriate services to newly arrived refugees.
• To undertake line management responsibilities as agreed with head of Services
• To record, monitor and evaluate all aspects of the programme and complete monitoring and feedback reports of outcomes for funders to a high standard.
• To train, develop and support staff and volunteers in all aspects of the service

Main duties and responsibilities

For service delivery

• To ensure the effective development, management, monitoring and delivery of the resettlement team and any additionally funded projects or posts which are developed in the region connected to this service.
• To devise and deliver a comprehensive action plan for welcoming the refugees from preparation prior to arrival and support for the first year and beyond. This includes but is not limited to:
• Checking suitability of properties with housing partner
• Welcoming families upon arrival at a UK airport
• Registering with GP’s, dentists and opticians; attending medical assessments and appointments; securing appropriate specialist medical care and liaising with different health services;
• Working with Social Services to ensure all special needs are addressed;
• Registering for Biometric Residence Cards and benefits, ensuring that refugees understand their financial rights and responsibilities;
• Providing on-going orientation to the UK – information, classes, workshops and visits by key statutory services;
• Registering and supporting children with local schools;
• Facilitating access to ESOL (English for Speakers of Other Languages) classes for all newly-arrived adults;
• Sign-posting and assisting in training, education and employment to ensure long term independence;
• Organising trips and outings to places of interest and providing opportunities for social interaction.
• To provide holistic support around all areas of need including housing, welfare, employment, substance misuse, family reunion, health and social engagement.
• To lead on ensuring effective liaison and communication with RMC’s housing provider and other sub-contractors for the resettlement service in the region.
• To lead on casework management and provide direction and support to the resettlement team of staff and volunteers.
• To maintain and develop excellent working relationships with and between external stakeholders in order to improve the availability of mainstream and specialist services for newly arrived refugees.
• To plan the project’s services, ensuring appropriate liaison with colleagues, other RMC teams and external partners.
• To ensure the provision of high quality services that are responsive to the needs of clients and that meet internal and external quality standards
• To develop methods of receiving appropriate user and stakeholder feedback.
• To ensure that the project operates at all times within the principles of impartiality and confidentiality, and in accordance with RMC’s values, principles, policies and procedures.
• To ensure that the project has regular feedback on its services from users, refugee community organisations and other partners and, as necessary, to modify and improve services in the light of the feedback.
• To ensure that the service is delivered sensitively, in ways which respect the culture, personal history and situation of all its users.
• To provide written and oral reports as required.
• To have financial accountability for funding administered to the families.

Role: Community Keyworker, WrapAround

Salary: £26,000 - £29,000 pa (salary towards the top of the range will be paid for those with considerable skills and experience in equivalent roles).

Location: Based in Hammersmith and co-located in boroughs covering Harrow, Hillingdon, Brent, Ealing, Hounslow, Kensington and Chelsea, Westminster, or Hammersmith and Fulham with travel to across boroughs to provide targeted support to women as required.

Contract: Fixed term contract to 31st March 2021

Benefits: 30 days holiday pa plus 8 bank holidays; an additional day’s leave for International Women’s Day; great support provision including clinical supervision and an Employee Assistance Programme and generous dependent’s leave; pension scheme; company mobile phone, In-house training, opportunities for progression, an incredibly supportive and passionate team!

What we do:

Advance’s Minerva service works with women involved in the Criminal Justice System offering safe, targeted support and advocacy to women to help them address their complex needs in relation to the 9 pathways to offending, such as substance misuse and financial difficulties.  Minerva aims are to reduce re-offending, encourage desistance amongst repeat offenders, divert women from Criminal Justice involvement as early as possible and reduce the number of custodial sentences imposed by Courts.

The Minerva WrapAround service is a 3-year programme launched in May 2018 to provide enhanced support to women and girls who have committed crime and are at risk of re-offending, with complex multiple needs.  The service is designed to be a “whole system” response offering an enhanced service to women and girls who have been assessed as having complex needs and therefore require additional support in the form of additional key-work sessions, innovative interventions or diversionary and group-work sessions and access to a women-only Centre in their region. 

The role:

As a Community Key Worker, you will provide an in-reach service to women serving custodial sentences at HMP Bronzefield, HMP Downview and HMP Send and build a relationship and support them in the 12 weeks prior to their release. This will involve reviewing initial assessments of risk and need and providing one-to-one advocacy, support and advice.  You will work with those you support to create resettlement and support plans and help women to engage with licence requirements and court orders.

What you will bring:

• Significant experience of front line work with women experiencing issues related to offending, such as homelessness, substance misuse, domestic violence or mental health, ideally within a criminal justice setting
• An in-depth understanding of issues facing women offenders and those at risk of offending, both in and outside of the criminal justice system. 
• Experience of crisis management in this key worker setting as well as experience of working in partnership with relevant statutory and voluntary groups and maintaining strong constructive working relationships.
• Experience of setting and maintaining professional boundaries with service users whilst delivering an excellent standard of service and being able to cope in stressful situations.
   

What we offer:

In addition to the great benefits listed above, you will have the opportunity to work in a flexible, supportive environment with a team of committed, inspiring women and we will support you as you to continue to build your skills and experience and grow your career

Closing date: 7th October 2020 Interview Dates :14th and 15th October 2020

Please note that any offer of employment will be made subject to references and confirmation of the right to work in the UK and satisfactory enhanced DBS check

This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010. 

Advance is committed to equality and diversity and strongly encourages applications from women with disabilities, from BME backgrounds and the LBT community, and with personal experience of the criminal justice system.

Who we are

Catch22 exists to help build a society where everyone has a good place to live, good people around them, and a fulfilling purpose.  ‘We call these our 3Ps’.

We achieve this in two ways. First we improve lives on the frontline through delivery of public services. Secondly, we use our knowledge to change ‘the system’, to fix the complex web that can trap and disempower those it was set up to help. With the heart of a charity and the mindset of a business, we are uniquely placed to deliver on this challenging agenda.

In Justice, we work with young people and adults in custody and in the community, providing a range of services including offender management and resettlement, mentoring, veterans in custody, victim services, gangs work and youth justice. We believe that with effective support mechanisms and the correct interventions, we can change service user’s ideology, helping them desist from crime and reach their true potential.
 

Who we are looking for

We are looking for a Team Manager - TTG Resettlement to ensure the effective management and delivery of resettlement services for offenders within the establishment. You will participate in the successful rehabilitation and reintegration of offenders back into the community with the aim of reducing reoffending.
 

Main Duties and Accountabilities will include:

• To manage the Catch22 Resettlement Team
• Maintain effective communication with all stakeholders including the Wandsworth HORR
• · Attend relevant prison and other stakeholder meetings
• ·Provide HORR and other relevant stakeholders with requested information in a timely manner
• ·Supporting Resettlement Caseworkers in engaging offenders in rehabilitation activities and address any risks that emerge. Ensuring that staff and volunteers are engaged with what Catch22 Rehabilitation is seeking to achieve, are motivated and understand their role and contribution.
• ·Effectively manage performance ensuring that the Community Rehabilitation Companies statutory, contractual commitments are met, and that performance is maximised, acting promptly to respond to and resolve performance and compliance issues as they arise.
• ·Implement policies, procedures and evidence based innovation and performance improvement systems and processes. Work to continuously improve the efficiency and effectiveness of service delivery and organisational performance and ensure compliance with contractual requirements and standards.
   

To succeed in this role, you’ll need;

• A confident and professional approach to supporting individuals from diverse backgrounds who may present with multiple difficulties. 
•  Able to be adaptable, working in what can be a challenging environment whilst maintaining a motivational approach.
• Ability to build and manage relationships, share knowledge and skills to deliver shared goals.
• Working collaboratively with a variety of partnership organisations to deliver a great service to Service Users.
• Attention to detail particularly relating to recording of work and meeting of deadlines.
• Excellent communications skills with the ability to adapt messages to the audience receiving them and retain confidentiality at all times.
   

Qualifications

Essential Criteria:

• Good basic education, including Maths and English GCSE or equivalent.
• Evidence of continual professional development.
• Experience working with Microsoft Office - Word and Excel
   

Knowledge/Experience

Essential Criteria:

• Management and Leadership experience
• An understanding of legislation, research and CRC performance requirements relevant to the resettlement of prisoners.
• Knowledge of the main resettlement pathways and services that offer interventions relevant to these pathways.
• An understanding of the importance of risk assessment and management.
• An understanding of models of evidence and methodologies in relation to offender rehabilitation.

This is a fixed term contract for 6 months from date of starting.

We are a long established Supported Housing Service that is contracted to deliver our specialist mental health housing provision in the Borough of Lewisham. This is an exciting opportunity to join our dynamic and innovative team, utilizing the Recovery Model and a Trauma Informed Approach to support service users into independent living within a period of 2 years. We are creative in responding to local challenges and changing needs and are committed to service user involvement and co-production in all that we do.

We are looking for two enthusiastic and proactive individuals to join our service. You will have the opportunity to manage your own caseload with support and supervision and to work as part of a team. The successful candidates will utilise the Recovery Star tools and a strength based, Trauma Informed model to promote independence and plan resettlement into the community. You will ensure  action Plans are formulated with clear objectives and SMART outcomes, agreed jointly with service users and  reviewed regularly  in liaison with relatives, care co-ordinators and relevant others. We are committed to the principles of Co-Production and there is an expectation to encourage and support service users to be fully involved in all aspects of service delivery.  You will be expected to carry out full risk assessments of service users, incorporating the views of any other agencies involved and of the service users themselves. We have a successful volunteer programme to support delivery of action plans and you will have the opportunity to supervise a volunteer for which full training and support will be given. As part of our commitment to developing the skills of service users we deliver a comprehensive workshop programme which all staff are given training and support to co-deliver.

The successful post holders will be qualified to at least NVQ level 3 Health and Social Care or equivalent, with a minimum of 2 year’s experience in mental health work, either as a member of staff or as a volunteer. You will have knowledge of the recovery model and principles of co-production and be willing to work weekends and bank holidays on a rota basis

Our Values: People focus, Mutual Respect, Excellence-in-all-we do and a Can-Do attitude.
If you can relate to these and have the necessary skills and attitude we can offer you:

• A competitive salary, leave entitlement and pension scheme
• Career development opportunities
• A full induction and on going quality training
• The opportunity to become part of Family Action initiatives
• Flexible working hours
• Managed work loads with regular supportive and reflective supervision

To download the documents to apply and for further information, inlcuding the benefits we offer, please visit our current vacancies page.

Closing date: 19th October 2020, 9am 

£19,847 - £23,350 p/a (please note successful candidates should expect to be appointed at the starting point of the salary scale and consideration may be given to a higher salary depending on the experience of the individual)

Full-Time (35 hrs p/w) - Fixed Term Contract until July 2021

HMP Peterborough

Ref: RCP-204

Do you have what it takes to provide resettlement support to offenders being released from prison? Are you ready for a working life that is varied and rewarding and provides an opportunity for both personal and professional growth? Then join us as a Resettlement Caseworker and you could soon be putting your skills and experience to excellent use.

About St Giles Trust

An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need.  Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others.

What you will be doing:

• In partnership with the local CRC, ensuring the coordination of a full resettlement service for eligible offenders and developing good working relationships with everyone you deal with.

• Making sure all offenders have a resettlement plan in place on arrival into custody and a release plan prepared 12 weeks before release.

• Providing advice, information and support around issues like housing, ETE and finance, benefits and debt.

• Working closely with, and supporting, Peer Advisors (offenders that have been through our Peer Advisor programme in prison) to maximise the support and impact for offenders we work with.

• Managing and maintaining the systems that help us provide a full, comprehensive resettlement planning service and reviewing resettlement plans at an agreed stage of a prisoner’s sentence.

And what you will need:

• A demonstrable understanding of the issues facing our clients with multiple and complex needs whilst in prison and on release and a capacity to develop constructive relationships with ex-offenders.

• An awareness of options for supporting the client group in areas like welfare and housing rights, anti-social behaviour, education, training and employment and finance, benefits and debt.

• Familiarity with safeguarding practices and policies and the ability to promote safeguarding among clients and colleagues alike.

• The organisational skills to manage your own time and workload, adaptability to change and a willingness to work as part of a multi-disciplinary team, both in a prison environment and in the community.

• A flexible approach, a flair for developing positive working relationships with other staff, volunteers, managers and partners and the ability to resolve any conflicts professionally.

• Strong IT skills, including proficiency using Word, Excel and Outlook in a similar work environment and the ability to work with case databases on a day-to-day basis.

In return you can expect a competitive salary and generous leave allowance, staff pension scheme, flexible working, a mentoring programme, an advice & counseling service, season ticket loan and much more.

Please note for disabled applicants, if you do meet the minimum criteria set out in the Job Description, you will be guaranteed an interview.

Closing date: 11pm, 30th September 2020.

We are looking for someone to support our men as they transition through our move-on accommodation into independence.

You would be mentoring them in all areas of their life - recovery, housing, employment, training, budgeting, relational, spiritual - undertaking one-to-one and group sessions and admin including care plans and risk assessments.

You will have:

· The ability to motivate and encourage men in their recovery journeys

· The maturity to set boundaries, challenge appropriately and manage conflict positively and constructively

· A willingness to work weekdays but also some evenings and weekends (40 hours per week)

As Yeldall Manor is a Christian organisation, it is an occupational requirement (in accordance with Schedule 9 of the Equality Act 2010) that you would be a committed and practising Christian.

If you are in recovery, a minimum of two years’ demonstrable clean time is required. This position is also subject to a satisfactory enhanced DBS check.

Based in Reading

Permanent, part time position (22 hours per week)

Salary in the range £13,202 - £16,136 pa which is pro rata the full time equivalent range £22,204 - £27,138 pa

Having regard to the nature and context of the work, there is a genuine occupational requirement permitted under the Equality Act 2010 that this post is only available to women.

PACT’s Women’s Community Project is an innovative women’s community solution in Reading that uses a holistic approach to support women by empowering them to take control of their lives, make informed decisions and improve their life chances.

We are looking for a part time Support Worker to join the team. You will hold a case load of women and be involved in regular outcomes-focussed person-centred one to one support work and group based sessions. You will be expected to do support plans, follow-up meetings, write reports demonstrating outcomes, make referrals to Alana House partners and other local agencies, lead groups and facilitate drop-ins.  While currently based in Reading the role may involve outreach work across Berkshire and the Thames Valley.

Alana House delivers a range of projects through various funding partners and you will also have the opportunity to deliver and report on specific funding related activities within the Alana House service.

To succeed in this role you will need sound administrative skills in order to complete measurement tools and necessary reporting and have experience of supporting and working with vulnerable people, enabling them to positive changes in their lives and reduce chaotic lifestyles. 

Interested?  Further details and an application form are available on our website

Closing date:  noon, Friday 9th October 2020

Interview date: Wednesday 21st October 2020

PACT is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults therefore please note our recruitment procedure includes DBS checks and overseas checks (where applicable). Please note prospective employees will need to evidence they have the relevant permission to work in the UK.

No agencies please

Fixed Term Contract until 25 June 2021

HMP Parc

Ref: TLP-203

Are you a highly motivated, focused and influential individual with natural leadership qualities? Are you passionate about making a difference to disadvantaged and vulnerable people? If so, St Giles Trust is looking for a Team Leader to lead the dynamic team working on our award-winning Peer Advisor Programme.

About St Giles Trust

A well-established charity that helps ex-offenders and disadvantaged people to move their lives forward, St. Giles Trust offers support to help people overcome any issues that might be holding them back and to prevent the likelihood of them reoffending on release. 

At the heart of St Giles Trust’s vital work is our Peer Advisor Programme – an innovative programme of training, placement, professional development and support aimed at ex-offenders and other disadvantaged people. 

About this pivotal role

Our successful candidate’s primary focus will be to provide effective day-to-day supervision and support to a team of Resettlement Caseworkers and Trainer/Assessors based in multiple locations. This will involve planning, allocating and supporting each team and individual’s daily workloads, plus providing casework supervision to the staff who deliver the resettlement casework to prisoners and conducting performance reviews.

You will ensure all staff comply with security and data protection protocols and the requirements of each prison, plus manage the Trainer/Assessor’s work and assist the Team Manager with the recruitment, training and management of new staff. Developing strong working relationships with the prison service and partnering organisations, plus conducting Independent File Reviews and quality assurance, are also key elements of the role.

To secure this exciting opportunity, you must have:

• A proven supervisory and managerial track record, with experience of leading and motivating a busy team

• Strong IT and data base skills with the ability to Quickly analyse data and produce Statistics

• An understanding of issues facing individuals with multiple and complex needs, in prison and on release

• Experience of developing staff appropriately to their skills and capabilities and within their roles

• An awareness of the Peer Advisor training delivery and Trainer/Assessor role

• Excellent relationship-building and interpersonal abilities

• Outstanding communication skills, both verbal and written

• Sympathy with the aims and ethos of St Giles Trust as an organisation

In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, access to clinical supervisions, season ticket loan, and much more.

Please note for disabled applicants, if you do meet the minimum criteria set out in the Job Description, you will be guaranteed an interview.

Please note an Enhanced DBS check will be required (plus 2 tier prison Vetting – HMPPS & G4S)

For further information or queries please visit our website.

Closing date: 11pm, 27th September 2020. Interviews: 5th October (to be held via video)

Are you a friendly, efficient English and French speaker looking for an exciting opportunity to join a charity making a real difference?

As a Caseworker at Prisoners Abroad, you are integral to the work of the Prisoner and Family Support Team.

Delivering a friendly and professional service, you will be the first point of contact for Britons arrested overseas and their families, who are often in distress. You will provide advice and information on foreign criminal justice systems, liaise with lawyers, prison authorities and consular officials, and monitor people’s well-being in order to provide appropriate practical and emotional support. You will also liaise with our resettlement team to assist prisoners with preparing for release.

With experience of advice work with prisoners / prisoners’ families or experience in a similar advice or information-giving capacity, you will have excellent recording and administrative skills to manage your caseload, the ability to communicate articulately and sensitively and be able to work well in a team. We are looking specifically for a French speaker to join the team at this time.

This post is offered as a fixed-term contract for one year in the first instance but, subject to funding, we hope to make it permanent. 

Interviews are scheduled for Monday 5th October via Zoom and second interviews on Friday 9th October 2020.

Overall purpose of the role
To provide specialist Cognitive Behavioural Therapy to the client group. The CBT Practitioner will work to a fixed-term model with clients. CBT services will include comprehensive assessment and treatment planning, individual and group therapy, and advice sessions. The CBT Practitioner will also provide consultation and advice-giving on the psychological care of clients to other staff, as required.

About you
You will be a highly skilled counsellor/practitioner with experience of working with vulnerable clients. You will have a Diploma in Counselling/Psychotherapy and registered with the BACP, or equivalent.  Preferably, you will be an accredited member of the BABCP, or comparable organisation.  As important as your qualifications are your abilities to blend therapeutic work with a pragmatic approach and work flexibly with individuals.

The postholder will understand the complexities of trauma, mental health, drug and/or alcohol dependency, and barriers to support experienced by homeless people.

What we offer
In return for your experience and commitment, our offer includes a salary of £40,000 per annum rising to £45,000; 22 days annual leave increasing to 25 days, plus bank holidays; clinical supervision; and up to 8% employer’s pension.

Interested and want to know more?
Read through our Recruitment Pack, which gives you the detail and tells you about us and how we work. If you’re still interested, have the skills, experience and attitude we’re looking for, then we want to hear from you.

Closing date Monday, 28th September
Interviews week beginning 5th October

Together Women work with women and girls with multiple and complex needs across the North of England.

Join Our Team

Are you driven and passionate about working within a women-centred support service which advocates for systems change? Then, we want to hear from you! Apply to join our team today and make a difference to the lives of women, their families and all our communities.

Together Women is looking for an outstanding Centre Manager to run our busy, vibrant women center in Sheffield where you will provide strategic oversight and operational management of a range of services ensuring quality standards are consistently met, staff are effectively managed, partnerships are established and maintained and budgets are appropriately managed.

Excellent interpersonal skills, a can-do attitude, and the confidence to manage a wide range of contracts are key attributes we are seeking, as is proven experience of working with project management methodologies and processes. Supported by the Chief Exec you will work alongside the senior management team to develop and implement the charities strategic business plan and contribute to the effective leadership of the organisation.us and working to better empower

We are looking for people who will instill a culture of continuous improvement, through dialogue with our customers, staff, and stakeholders and share the values of our organisation in supporting vulnerable women.

We actively encourage applications from women from a variety of backgrounds, and with a range of skills and experiences. We are particularly interested to hear from Black, Asian and minority ethnic women and women who have personal experience of the criminal justice system. The role is only open to women, in accordance with the sex-based exemptions of the Equality Act 2010 pursuant to Schedule 9, Part 1support  

Closing date Noon Friday 25th September 2020

Interviews Tuesday 6th October 2020