Office administrator jobs near Bristol

This is a full time, permanent role, based in our office in Bath but covering the Bath and Wiltshire area.

Salary:  £24k per annum

Hours: 35 per week

Thank you for your interest in joining us in the Foundation at an exciting time of growth and development across Big Issue Group.

Being an Outreach Worker is a rewarding and critical role, you will help change lives through outreach support, connecting vendors with their communities and supporting their wellbeing and employability. 

Working directly alongside vendors, you will support and empower them to find their own solutions to improve their lifestyle and their opportunities. This will include building networks of support and opportunity within your designated area.

As part of a national team of Vendor Outreach Workers you will also work together to recruit and support volunteers to assist you in your day to day role 

You will have experience of motivating complex and diverse client groups to engage with services and support and the ability to assess client needs and support them to address their needs through appropriate assertive relationship management.

You will be confident in working one to one with people from all backgrounds and especially vulnerable people. 

For a more detailed job description please download the Candidate Information document below.

Staff Benefits Include

• Incremental holiday entitlement starting at 25 days per year plus bank holidays (pro-rata for part time staff) plus paid leave to care for a sick child or grandchild and a sick or elderly relation
• Incremental sick pay starting at 5 days per rolling year
• Enhanced contribution to our workplace pension 
• Enhanced maternity/paternity pay
• Comprehensive flexible working policy open to all staff
• Training and development opportunities including an open learning library and management training schemes
• Health benefits include life cover, a health Cashplan scheme which provides access to counselling and a range of therapies
• Access to Perkpal, an employee benefits platform that provides discounts and cashback from retailers and gym membership discounts 

Please note that we reserve the right to review and amend our staff benefits and they do not form part of any contract of employment

How to apply

On clicking apply you will be asked to complete a short application form and then upload your  CV and a Supporting Statement of no more than 2 sides of A4 which highlights why you are applying for the role and how your experience and knowledge would fit in with the mission. 

Closing date:   9 Sep 2022

 

Selection and timescales:

Shortlisting: 12 – 16 Sept 2022

Interview dates:  20 & 21 Sept 2022

If you are applying from within The Big Issue Group, please state this on your application.

Please note that should you be successful in your application, you will be required to undertake a Enhanced DBS check.

If you have any queries please contact us stating the job title

Accessibility

Please let us know if you have any special requirements which we might need to consider in relation to the selection process, e.g., attending interview

About Big Issue Foundation

Our mission is to connect Big Issue vendors to the vital support & specialist services that enable them to rebuild their lives & determine their own pathways to a better future.

We support vendors (and increasingly others) with wrap around support- health, housing, debt, addiction, mental health, financial inclusion, and employability. We do this by connecting vendors with the vital support services, personal solutions, Big Issue programmes and employment pathways, that enable them to rebuild their lives and determine their own futures - welcome to our community.

Big Issue Foundation is committed to equal opportunities and committed to promoting and enhancing diversity, equality and inclusion. We welcome and encourage applicants from all members of the community and particularly welcome applications from people with disabilities, Black, Asian, or Minority Ethnic backgrounds, LGBTQIA, and from different socio-economic and educational backgrounds. 

Head of Quality and Safeguarding

Home-based with travel to Head Office and Family Action services when required

37 hours per week (full-time, 5 days)

The post-holder will be expected to work flexibly to meet the needs of Family Action

Grade 5 point 39-46: £44,983 - £52,087 per annum + £480 homeworking allowance per annum

Permanent Contract

Are you a highly motivated self-starter with excellent communication skills? Do you want to be part of an award winning organisation that makes a difference? If so, Family Action has an exciting opportunity and would love to hear from you.

At Family Action we transform lives by providing practical, emotional and financial support to those who are experiencing poverty, disadvantage and social isolation. We have been building stronger families since 1869 and today we work with more than 60,000 families in over 150 community based services, as well as supporting thousands more through national programmes and grants.

This is an important role in Family Action. As the Head of Quality and Safeguarding, you would take a lead on a range of work streams and projects related to quality, risk and performance. From visiting any one of our 140+ services, helping staff and managers to learn from practice via audit and case reviews, to supporting training delivery, developing quality assurance frameworks that work for our different service types or drafting complex reports for Board members and colleagues, no two days would be the same.

Your role would be varied, exciting and incredibly worthwhile. At its heart is a striving for excellence, maximising outcomes and the need to ensure that children and adults get the right support, of the highest quality at the right time. The main element of this role is the Quality Assurance Framework so you will need to be an excellent auditor and case file reviewer for cases relating to child and family work, and also for services that work solely with adults. This role will moderate audits completed by managers across the organisation so well developed skills in this area are a must.

We are looking for an autodidactic self-starter, who can draw learning from a range of sources, contextually analyse the evidence, recognise the generalisable from the one offs, and piece it all together with strategic finesse. We need someone with substantial experience of frontline and management practice working in services for people. Alongside this, you must have extensive experience of applying comprehensive Quality Assurance processes and using QA as a means of continuous learning and improvement. You would need to be resilient and tenacious; and bring an understanding of the challenges faced by staff and managers, learnt through your direct experience.

Offering both high challenge and high praise; maintaining the sharpest focus on children and adult service users; being their voice and delivering their messages when required; having the utmost integrity and taking people with you on the path to excellence – these are the key attributes and abilities for a role of this nature.

We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. We particularly welcome applications from Black, Asian and minority ethnic candidates, LGBTQIA+ candidates and candidates with disabilities because we are committed to increasing the representation of these groups at Family Action. We know that greater diversity will lead to even greater results for families and children and strive for our workforce to be truly representative of the diverse communities we support. We offer a guaranteed interview scheme for disabled applicants and will reimburse your travel cost if you attend an interview.

What will we offer you?

We’ll offer you a generous pension scheme and leave entitlements, eye care vouchers, a cycle to work scheme and other great benefits. We are happy to talk flexible working. All roles in Family Action are open to a discussion about possible flexible working options, subject to business needs, and all new starters will have the right to make a flexible working request from day one of employment. We have an excellent wellbeing offer and we will invest in your professional development with on-going quality training and career development opportunities. You’ll join an established, supportive and high-performing service and have the opportunity to thrive in an innovative organisation that values your opinion, encourages learning and has the needs of children and families at its core.

We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect. If you share these values and behaviours and have the necessary skills then we look forward to hearing from you.  

For an application pack and further information, please see attached or visit the Family Action current vacancies page.

Please email completed applications to the designated email inbox (20), please see advert document.

Closing date: Sunday 11th September 2022 at 23:59 (midnight)
Interview date: Friday 30th September 2022 (Candidates will be notified by email on or before the 19th September 2022 if they are being invited to interview.)

Appointments are subject to Family Action receiving a satisfactory disclosure from the Disclosure and Barring Service.

ID: 512

Blind Veterans UK helps vision-impaired ex-Service men and women of every generation rebuild their lives after sight loss. Since 1915, we’ve provided rehabilitation, training, practical advice and emotional support to tens of thousands of blind veterans.

The ideal candidate will be responsible for ensuring that all the charity’s communication via all channels is responded to within agreed SLA and to ensure that all incoming donation, directly banked payments, regular gifts and other payments received at Head Office are recorded in line with procedure. They will work alongside the Senior Supporter Care Executive to ensure the efficient running of the day to day operation of the Customer Care Team. 

The post holder will: 

• Be the first point of contact for potential and current supporters who contact Blind Veterans UK by phone, mail, email or social media. Communicating about our work and dealing with any enquiries or escalations responding appropriately. 
• Respond to specific donation enquiries or escalations from supporters and prospective supporters (phone, mail and email) within agreed timescales. 
• To inspire and motivate more people to support and advocate for Blind Veterans UK. Seeking opportunities to increase lifetime value and retention of every supporter. 
• To work in collaboration with the wider Charity, Finance, Engagement and Fundraising teams to ensure that the Customer Care team are aware of all activities, strategies and objectives to deliver the best customer experience. 
• Supporting Supporter Care Assistants to deliver the highest level of customer care through great leadership, guidance, coaching and training. 
• To ensure that all process documented are updated in accordance with current working practices. 
• Management and ensuring the administration of the daily post and payment processing, handling cash and other document securely and efficiently, maintaining a clear audit trail and ensuring that payments are delivered for banking promptly and correctly in accordance with agreed procedures. 
• To ensure the security and confidentially of donations and data, complying with GDPR, PCI compliance and Charity Law. 

In return we offer competitive conditions of service and a conducive environment to excel and develop. 

To apply, please send your up to date CV and Supporting Statement of not more than 500 words to Blind Veterans UK Recruitment email address  outlining how your knowledge, skills and experience meet the person specification. 

Closing Date: Friday 2 September 2022 at 5.00pm 

Interview date: Monday 12 September 2022 via MS Teams 

Please note only applicants who submit a CV with a supporting statement will be considered 

Should we receive a high volume of interest, we may close applications for this vacancy before the deadline so you are advised to express your interest as soon as possible. 

Due to the high number of enquiries and applications we receive for our vacancies we don't acknowledge each one - if you haven't heard from us within a week of the closing date, please assume that we won't be inviting you for an interview. You are, of course, welcome to try again if a suitable post comes up. We are unable to provide feedback to candidates not shortlisted for interview.

Are you passionate about supporting and transforming the lives of people who are experiencing homelessness?

About the roles

We are looking for people to join our teams across London as Support Workers (known internally as a Project Worker). In these vital roles you will:

• Work together with clients to identify their personal aims and ambitions and support them towards achieving them.
• Respond to incident and crises as a team in a way that maximises safety and wellbeing.
• Provide practical and personal support to clients in an approachable, caring and person centred way. 
• Work as part of a dedicated team in the hostel/ accommodation setting to provide a high quality, positive and safe service to clients.
• Keep up to date administrative records relating to client work, housing management and health and safety.
• Work on the weekly shift rota that includes early and late shifts as well as some weekends and bank holidays.

What we’re looking for

To succeed in these highly rewarding role you will:

• Have an understanding of the issues faced by homeless or vulnerably housed people – you may have had personal experience of homelessness yourself.
• Have experience of helping vulnerable people to identify personal goals and supporting them through a process of change.
• Have a sound understanding of the support needs of people with low incomes, including rent payments/arrears and professional boundary issues.
• Possess good interpersonal and listening skills, in order to be able to establish an effective working relationship with clients and an eagerness to learn and work with clients in a holistic and person-centred approach.
• Ability to support colleagues in diffusing difficult or dangerous situations and to summon outside assistance when necessary.
• Ability to challenge disruptive or unacceptable behaviour in a sympathetic and assertive way, balancing the needs of the individual with responsibilities for the safety of the service.

Above all we are looking for inspirational, committed individuals who will be committed to our Recovery Ethos, and has a genuine desire to support people to transform their lives.

How to apply

Please start your online application form by clicking the ‘Apply Now’ Button on the advert page.

You will be able to confirm your preferred location of work on your application form and indicate any additional availability. If you are successful, we will do our best to match you to a vacancy in your preferred area.

To view the job description and guidance on completing your application form, please click on the ‘document available’ tab at the top of the advert page on our website.

Closing date: 10am on 1st September 2022

Interview and assessments on: 7th September 2022

The FSRH are recruiting a Training Programme Coordinator to oversee our CSRH specialty training programme and support candidates on pathways to enter the GMC’s specialist register. You’ll work collaboratively alongside senior clinicians and trainees undertaking postgraduate specialty training, playing a key role to ensure the future of the SRH workforce.

We are looking for an efficient administrator to join our small, dynamic and busy team. You’ll be confident to manage relationships with a range of internal and external stakeholders to ensure the quality and standards of our specialty curriculum and assessment framework, while providing a positive experience for our trainees and trainers.

Reporting to the Head of Specialty training, as Training Programme Coordinator you will be familiar with quality assurance processes for educational programmes and able to apply this knowledge to supporting the CSRH curriculum and assessment framework development, monitoring and evaluation.

You will be an excellent communicator who is able to understand and navigate complex governance structures, digital platforms and administrative processes, using your initiative to provide solutions for issues and drive continuous improvements.

The Faculty of Sexual and Reproductive Healthcare (FSRH) are the leaders in the field of sexual and reproductive healthcare, and we are the voice for professionals working in this area. As a multi-disciplinary professional membership organisation, we set clinical guidance and standards, provide training and lifelong education, and champion safe and effective sexual and reproductive health care across the life course for all.  
We value diversity, promote equality and encourage applications from people of all backgrounds. 

This role is offered on a full-time basis, 35 hours per week. The office is based in London Bridge, London, but we are happy to support hybrid and remote working options. 

Starting Salary is £26,784 plus benefits. 

Please apply with a CV and Covering Letter outlining your interest in the role, your availability and highlight your skills and experience that meet the requirements.  For a full job decription please visit the FSRH website. Closing date for applications is 10am on 24th August 2022.

Job Summary

Founded in 1977, the Child Growth Foundation (CGF) is the leading UK charity focusing on the support and management of rare growth conditions affecting children and adults. The purpose of this role is to drive awareness of, and support for, the CGF’s mission to improve the detection, treatment, and management of diverse growth conditions in children – as well as providing support and information for their families – through strategic creative campaigns and ongoing network outreach.

The role’s aim is to consolidate and raise the profile and visibility of the Child Growth Foundation and to position it as the leading UK authority and thought leader on conditions affecting child growth.

About The Role

The Operations, Marketing & Communication Manager will play a key leadership role in the day-to-day operations of the Child Growth Foundation, with responsibility for the charity’s marketing and PR activities, the management of its staff, and its communications with members, medical professionals, and media.

Key Responsibilities:

• Develop and ensure implementation of effective marketing plans including day-to-day communications to achieve agreed strategic goals
• Develop and implement fundraising initiatives
• Manage the administration of the charity’s operations including budgetary control, HR, regulatory compliance, and event organisation
• Support the Board of Trustees to arrange meetings, take and distribute minutes and organise our annual AGM

To Apply

Please submit a copy of your CV along with a covering letter explaining clearly your suitability for the post and how you meet the skills and experiences required for the role.

A London based Educational Membership Charity are looking to appoint an experienced Executive Assistant to provide high quality assistance to the Chief Executive, and ensure efficient functioning of the Executive Team. The post holder will play a key role in enabling effective governance of the Board of Directors and Trustees.

Job responsibilities:

• Acting as a point of contact for the CEO ensuring the office runs smoothly and efficiently, liaising and coordinating with other members of the Executive and wider Management Group, the Board and other stakeholders
• Handling a range of conflicting priorities and ensuring the CEO’s office maintains an open and outward-facing approach
• Acting on the CEO’s behalf to ensure excellent communications, liaising internally with colleagues and members of the Board as well as externally with clients and other stakeholders
• Leading on specific projects or initiatives, under the direction of the CEO
• Preparing briefing documents, carrying out research, preparing notes and presentations
• Managing the CEO’s diary, scheduling appointments and arranging travel itineraries; making bookings and purchases, arranging payments, maintaining simple budgetary records and liaising with the Finance team
• Handling calls, email and other correspondence
• Supporting the Board and Executive team, corporate stakeholder meetings and event
• Support the CEO in ensuring that governance arrangements are working in the most effective way; providing high-level governance and administrative support to the Board
• Drafting and checking agendas, collating and circulating papers, keeping minutes, pursuing agreed actions
• Planning events and booking internal rooms and external venues

Essential Experience and Qualifications:

• EA experience for a Chief Executive or Senior Director
• Experience working with non-Executive Board
• Experience dealing with Trustees

Duration: 4 months temporary – permanent

Agency Reference Number: J61123

Temporary Rate: £150 - £200 per day

Salary: £35,000 - £40,000 per annum

Remote working – Very Occasional Office Travel

Location: Old Street, London
 

At the Public Interest News Foundation (PINF), we want everyone in the UK to benefit from public interest news that speaks to them, for them and with them. We work with print and digital news providers of all shapes and sizes, focusing in particular on independent providers with turnover below £2m. These innovative social enterprises are developing new models of journalism, but they face great challenges.

Since we started work in March 2020, we have provided independent news providers with funding and leadership development opportunities, backed up by original research. Now, we want to strengthen the support for our mission among policymakers in the UK Government and devolved administrations.

As Campaigns Manager, you will have lead responsibility for the success of the ‘News for All’ campaign, which aims to promote the value of independent public interest news to policymakers and stakeholders. You will also be responsible for coordinating the Public Interest News Network, through which we work with a range of our partner organisations. And you will make sure that our core communications are clear and compelling.

We are a small, dedicated team with big ambitions. We work remotely from home or in co-working spaces, with get-togethers at least once a month. We all contribute to PINF’s evolving strategy, and we support and stretch each other to do our best work.

We are committed to building a diverse team who can bring their experiences from work and home into this role. Therefore, we actively encourage applications from Black, Asian or minoritised groups, LGBTQ+ people and people with disabilities.

You will have the following skills and attributes:

• Advocacy. You will be able to develop and deliver an effective campaign, drawing on your excellent knowledge and understanding of the UK’s political framework to build effective working relationships with Ministers, MPs and Peers, members of the devolved administrations and civil servants.
• Communications. You will be able to use your outstanding written and verbal communication skills, including copy-writing and public speaking, to draft and deliver output including speeches, consultation responses, blog posts and comment pieces.
• Media. You will be able to engage effectively with print, digital and broadcast journalists, and manage PINF’s social media channels.
• Policy. You will be able to distil complex policy issues into clear and compelling positions by drawing on internal and external research. You do not have to be a sector specialist when you start the role, but you should be able to build your knowledge and understanding rapidly.
• Partnerships. You will be able to build a coalition of organisations and individuals, drawing on your skill for effective working relationships and your instinct for collaboration to engage and empower people from all backgrounds and experiences.
• Administration. You will be able to stay on top of your workload by using relevant software (including Microsoft Office, e-campaigning tools and content management systems), keeping accurate and up-to-date records, and prioritising between competing tasks.

In your first 12 months as Campaigns Manager, you will:

• Lead on the successful delivery of the ‘News for All’ campaign, through which we are working in partnership with a range of organisations and individuals to ensure that policymakers support independent news providers through the forthcoming Digital Competition Bill and other areas of public policy.
• Co-ordinate the Public Interest News Network, through which we are developing our relationships with our partner organisations, to ensure that we contribute as effectively and efficiently as possible towards our shared aims.
• Build PINF’s profile and reputation with key audience groups, including not only policymakers, but also independent news providers, philanthropists and big tech companies, through a running programme of media and social media communications.

Benefits

We are a small and friendly team of dedicated people who work remotely with a high degree of responsibility and autonomy. We meet at least once a month in London, and we can cover reasonable travel costs for employees who are based outside London to attend these meetings. We can also pay for employees to use co-working spaces in their local area if they prefer not to work from home. We are happy for employees to manage their own time, so long as they are available to take calls and meetings and respond to emails within normal office hours (9.30am-5.30pm, Monday-Friday). The Campaigns Manager will be entitled to 28 days paid leave, including bank holidays.

At PINF, we are committed to promoting a diverse and inclusive organisation. We offer flexible working arrangements to support staff from different backgrounds, and we particularly encourage applications from people whose backgrounds are under-represented in the news media.

We intend to appoint the Campaigns Manager on a twelve-month full-time contract (40 hours per week with an hour each day for lunch). With further funding, we hope to develop this into a permanent role, so, for the right candidate, this could be the start of a long-term involvement with the Public Interest News Foundation. Permanent employees receive matching pension contributions of 5% and can participate in our salary sacrifice scheme to lease an electric car.

Location Remote working with travel across West Sussex when required.
Contract Type: Full-time Permanent
Salary: £32,577.00 PA
Benefits
REMOTE WORKING with occasional visits to our offices or venues in West Sussex
FLEXIBLE hours - work around your commitments
HOLIDAYS 25 days + 8 Bank Holidays
EMPLOYEE ASSISTANCE PROGRAMME with perks and discounts
TEAM of kind and caring colleagues.

Purpose...
Volunteers provide a key role within Carers Support West Sussex and the Charity relies on them to support us to deliver quality services to carers. Our volunteers come to us with a range of skills and experience, and we work with them to ensure that we can match their skills to volunteer roles within the Charity.

This new Volunteer Service Manager role will bring together all our volunteer led services in one team and will help the Charity to continue to develop our services and to offer volunteers a range of ways that they can work with us to help carers in West Sussex. The Volunteer Service Manager will be an experienced manager with a knowledge of the charity and health and social sector. They will work with Carer Service

Managers and advocate for volunteers across the Charity as well as managing volunteer led projects and a small team of staff. They will manage an experienced Counselling Lead supporting them to develop our counselling services, so we continue to deliver high quality counselling to carers and to further evidence the impact this service makes.

To meet the requirements of this role the Volunteer Service Manager will be required to travel across West Sussex from time to time and to attend local face to face meetings with both colleagues and partners.

Who are Carers Support West Sussex?
We are a charity supporting unpaid carers across West Sussex. With more than 30,000 carers registered with us and an average 16% growth in numbers year-on-year, we are the “go to” organisation for those needing support across the county. Our current estimates are that there are c120,000 carers living in this county. Studies by our national partner, Carers Trust, show that three in five of us will at some time in our lives have a caring role and almost 50% of us will have to do that while in full-time employment.

Carers Support West Sussex employs over 115 staff and is supported by more than 80 volunteers all with wide ranging skills and experience. Our core values are to have carers at the heart of everything we do, to listen to carers and to work together with carers and partners to achieve the best possible outcomes. As an employer we recruit for potential, rather than perfection and challenge ourselves to value lived experience from all our employees. We consider our staff and volunteers to be key in delivering excellent services to carers and we recruit to build a diverse group of talented people collectively working towards a shared vision.

Before you keep reading:
PLEASE DO NOT SEE EVERYTHING IN THIS JOB AD AS "MUST HAVE", BUT RATHER A GUIDING LIST OF WHAT WE ARE LOOKING FOR. WE KNOW NO CANDIDATE WILL BE THE PERFECT MATCH FOR ALL WE HAVE MENTIONED IN THIS ADVERTISEMENT, SO DO NOT BE AFRAID TO APPLY IF YOU FEEL YOU ARE CLOSE TO THE BRIEF BUT NOT "SPOT ON".

ABOUT YOU

- You can demonstrate strong leadership skills with experience of managing a team and Volunteers.
- You have experience of motivating, empowering and supporting people to achieve goals
- Able to work collaboratively to provide evidence of the impact of the work done to support carers
- Excellent communication skills, able to negotiate, build relationships, advocate for people and inspire others
- Highly competent in use of IT and experience of using a database or CRM system and a willingness to develop further
- A natural communicator who is sensitive to people’s individual situations and values the contribution of all stakeholders
- You can be flexible about the way you work, i.e. can travel across West Sussex when required.
- Able to work across a diverse of communities and to work in an inclusive working environment
- You have the UK right to work and are prepared to undertake relevant background checks, including references and DBS Checks.
- Experience of managing volunteer data in line with Data Protection principles
- Confident in facilitation and training techniques
- Understanding of Volunteering Best Practice principles

YOUR ATTRIBUTES:
Others have described you as...
- A natural communicator who loves to listen and talk to people
- Empathetic and caring
- Calm in crisis and a good planner
- Open-minded
- Someone who values everyone's differences

KEY DUTIES
Work with Carer Services Managers to provide monthly and quarterly reporting to the Board both quantitative and qualitative to evidence impact of volunteering
Work as part of the operational team to ensure volunteering is considered across all teams and supporting managers with development of roles within their teams
Working with volunteer programme administrator to promote a range of volunteering opportunities both virtual and face to face
Work with partners to promote the volunteer service across West Sussex, attending face to face volunteer recruitment event activities, partner events and meeting
Work with the Communications team to coordinate the marketing of volunteering across the county and within local areas
Recruitment, induction, and training for new volunteers
Regularly communicate and share relevant information with volunteers and coordinate involvement in opportunities to encourage feedback including bi-annual Volunteering Engagement Survey
Develop learning and development opportunities and review with volunteers
Organise volunteer recognition events, recognition for long service, volunteer awards and regular celebrations locally and county wide

Volunteer Team Management Responsibilities

- Line management for Volunteer Programme Administrator and Befriending Services Officer
- Overseeing the delivery and support of volunteers delivering the Connecting Carers Services: Check in and Chat Telephone Befriending Service and Digital Champion Service
- Ensure the effective implementation of the annual Volunteering Plan

Volunteer Counselling Services Management
Line management of the Counselling Service Lead
Support the Counselling Service Lead in developing annual operating plans for the counselling service
Work with the Counselling Lead to strengthen partnerships with counselling schools and universities

Develop Volunteering Practice Across CSWS
Lead in the ongoing development of staff volunteer mentor’s programme, ensuring volunteers receive regular 1:1s and opportunities to debrief
Build internal relationships and encourage team to share good practice and work collaboratively with the wider staff group
Work alongside team managers to support and enable the growth in volunteering numbers, encouraging opportunities across our services and offices, to build organisational capacity
Would you like to see our full Job Description for more details?

OUR CULTURE AND DIVERSITY
At Carers Support, we are building an inclusive workplace where everyone can do their best work and be proud to belong.
We believe that talent is distributed to all of us in equal measure and our differences are a strength not a weakness. We recruit for potential, not perfection. Everyone’s unique history has value and our doors are open to people at every meeting of race, religion or belief, different physical ability, age, nationality or citizenship, ethnic origin, marital, domestic or civil partnership status, sex, sexual orientation, family structure, and gender identity.
The carers we support come from such different walks of life that we are particularly interested in attracting candidates from similarly diverse backgrounds, including Asian, Arab, Black, Mixed/Multiple Ethnic Groups, White Other (e.g. Eastern European, Gypsy, Roma) and any other Ethnic minorities.

VALUES WE ARE LOOKING FOR IN CANDIDATES
We are focused, putting carers at the heart of everything we do.
We act together, working with and for carers, the communities they live in and the people that can make a difference to them.
We are leaders, working with each other to find potential and opportunities across all communities, enabling carers to be identified and involved.

WE ARE COMMITTED TO BEHAVIOURS THAT SUPPORT
Quality – the highest practical level we can reach in outcomes, learning and behaviour
Inclusivity – respecting people, cultures, and organisations
Caring – improving quality of life and influencing behaviour change
Integrity – operating with honesty and reliability
Loyalty – long-term committed partnerships and co-operation
Innovation – driving our service development and our will to succeed

Ref: 135 839

New vacancy for a Finance Officer with the Forest of Avon Trust.

We are looking for someone to support all of our financial work of the charity, working with the team, to include grant administration and working with our auditors.

This is a role with the potential to support impactful, multi million pound projects and to take on greater responsibility into the future, if desired.

The Forest of Avon Trust is the West of England’s tree and woodland charity, an independent charity and one of a national network of England’s Community Forests. We are growing our work and impact through implementing the Forest of Avon Plan: A Tree and Woodland Strategy for the West of England launched through a wide scale partnership, delivering a multi-million pound Defra Nature for Climate tree planting programme, land acquisition and delivering a growing series of courses in woodland health and wellbeing. We work across Bristol, Bath and North East Somerset, North Somerset and South Gloucestershire. Our main activities are based around tree planting, woodland management, delivering health and wellbeing activities, education and training.

One-year fixed term contract to start as soon as possible. The intention is that the contract will be annually renewable, subject to funding.

• 3 days per week minimum (22.5 hours)

• Flexible working hours and days

• Hybrid working with more time initially in the office and then flexibility to work from home

• Starting salary of £29,217, per annum pro rata

• Employee Pension Scheme with 3% employer contribution

• Expenses paid for approved mileage or travel costs incurred within the West of England

• Opportunity to play a key role in a growing charity with development and training potential

Job Description

Managing the financial functions of the charity to include financial and grant accounting and processes. This work can be supported with our General Assistant role.

Finance and Contracts

• Maintaining effective and accurate financial systems, including the timely production, inputting and processing of orders, invoices, payroll and payments. Addressing gift aid claims, VAT issues and managing restricted funds.

• Supporting the Executive Director with reporting to the Board on budgetary projections, actuals and variance.

• Supporting and supplying information for the preparation of the Accounts and auditing, working with the appointed Auditor and Executive Director.

• Supporting the Executive Director with the oversight of third party contracts.

Grant administration

• Maintaining the financial and administrative components of the Trees for Climate grant scheme and all other grants and funding awarded to the charity, including recording ofgrant agreement figures, claims processing and end of year reconciliation and reporting.

Donations and other funding

• Managing any complex financial elements of the donor journey, recording and reporting on donations and preparing reports.

Board, Policy and Governance

• Supporting Board meetings by sending out agendas and papers, coordinating attendance, taking and circulating minutes and reporting to the Board on the financial reports, where required.

• Supporting the Executive Director and team in inputting into staff policies and charity governance and complying with all health and safety and other legislation, to include diarising key dates.

• Support yearly GDPR information audits and to maintain all Trust financial information in an orderly manner in accordance with charity and GDPR regulations.

Job Specification

Essential Criteria – evidenced with experience and skills:

• Accounting qualification at AAT level 3 or equivalent.

• Strong administration skills and ability to organise work and coordinate multiple tasks with a clear plan and approach.

• Ability to support the management of grant funding both as grant provider and grant recipient.

• Ability to support the management of substantial funding budgets, comprising diverse funding streams and donor and sponsor relationships.

• Ability to use Excel or an equivalent programme to clearly present budgets and financial and project management information to staff and Board members.

• Ability to use Xero or another financial management system to process and record financial transactions and to generate and track orders and invoices and ensure their timely payment and to generate financial reports,including for annual accounts and audits.

• Ability to use own initiative, improve systems and work proactively to support the team.

• Accuracy and attention to detail.

• A professional manner in representing the charity and its work.

• A commitment to the Forest of Avon Trust’s goals and values.

• Access to a vehicle or the ability to travel to the office and to meetings and other commitments in the West of England.

Desirable Criteria:

• Experience of a financial/administrative role within a charity and/or experience of related charity policy and best practice.

• Experience of audits.

• Good knowledge of grant scheme conditions and reporting requirements.

• Experience of taking and preparing minutes for Boards and working with a Board of Trustees.

• Experience of gift aid regulations and practices, GDPR compliance, VAT issues and managing restricted funds.

• Experience of administering staff payroll (We work with an accountants firm to support payroll). 

The above overview contains the main duties and responsibilities for this position. However, in a small organisation such as The Forest of Avon Trust, staff members are expected to show flexibility in their approach to work and be willing to undertake other tasks that are reasonably proposed but which are not part of their regular job description. Where any task becomes a regular part of an employee's responsibilities, the job description will be changed in consultation with the employee. We encourage applications from diverse backgrounds, in particular candidates from communities and catchments in which The Forest of Avon Trust is engaged. We are pleased to be an equal opportunity employer and applications will be considered without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, veteran status or age. The Forest of Avon Trust is committed to safeguarding and promoting the welfare of vulnerable people and expects all members of staff to share this commitment.

Deadline to apply: 5 pm on Sunday 21 st August 2022 with interviews anticipated to take place between 24th - 26th August.

Please download PDF for further detail on how to apply for this role or visit the Forest of Avon Trust website for more information on how to apply and what we do.

The post holder will be responsible for administrational, operational and logistical duties relating to the Cancer Coach service, with particular focus on participant experience. Working in collaboration with the Head of Service to maintain the efficient delivery of our Cancer Coach groups, the role will ensure that all applicants and participants have a well-supported, high quality interaction with the service.

About us

Cancer Support UK is a national charity which provides practical and emotional support to people living with cancer, both during and after the treatment period. We support people with all kinds of cancer across the UK.

We are a collaborative and purpose led organisation that puts our people and those we aim to support at the heart of everything we do.

Cancer Coach is a series of six weekly peer support group sessions held via video call or telephone. Run by our own Cancer Coaches, the sessions take participants through a series of strategies, techniques and exercises, which can help them on their recovery journey.

About you

We are looking for an individual who is experienced in large scale administrative coordination of a busy service, as well as someone who is confident in interacting with service users who feel emotionally vulnerable and may be experiencing emotions such as anxiety and low mood.

You should be well organised, proactive and have strong attention to detail. The ideal candidate will be a strong communicator, able to work independently aswell as collaboratively with the wider team and be committed to the aims of Cancer Support UK.

Main duties and Responsibilities

• Management of the Cancer Coach inbox, responding quickly and efficiently to all enquiries, ensuring a high level of service is delivered at all times.
• Management of the participant journey though Cancer Coach, from initial application to completion of group including; assessing applications, sending out booking emails and joining information, sending out pre and post group surveys, monitoring group attendance.
• Assessing suitability of applications to join a support group against group criteria, speaking to applicants on the phone where required and providing signposting where applications are unsuitable.
• Coordinating group scheduling and setup, ensuring bookings are managed efficiently across the group schedule and that groups run smoothly
• Management of all participant records on our CRM system, keeping accurate and up to date records
• Working with the Head of Service to identify and implement process improvements on an ongoing basis to ensure participant experience remains of the highest quality.  
• Provide safeguarding support to participants and volunteers including identifying and recording safeguarding issues and escalating quickly where required
• Provide safeguarding and technical support for daytime and evening groups (evening groups on a rota basis)
• Assisting the Head of Service in collation and co-ordination data and feedback for reporting purposes
• Carrying out other such reasonable duties as may be required.

This job outline is intended to indicate the broad range of responsibilities and requirements of the post.  It is neither exhaustive nor exclusive but, while some variation can be expected in particular duties, the outline is considered to provide a reasonable general description of the post.

Person Specification

 Essential

• Able to demonstrate excellent administrational and organisational skills, with the ability to manage multiple tasks and competing deadlines.
• Experience of supporting the coordination, administration and delivery of  a large scale support service
• Experience of having conversations with and supporting vulnerable people with a range of emotional support needs
• Experience of keeping and maintaining accurate records  
• I.T literacy including strong working knowledge of Microsoft 365 systems

Desirable (training provided where required)

• Knowledge of safeguarding procedures
• Basic knowledge of cancer types and treatments, an understanding of the common challenges faced during and post diagnosis

Remote working, hybrid working and office based all considered. (Head office - Millbank, London)

Full time (35hrs per week) Monday – Friday

During group cycles (6 week blocks throughout the year) the post holder will be required to work evenings (until 8pm) on a rota basis with other members of the Cancer Coach team. Hours outside of cycles are 9am- 5pm.

Contract type Fixed Term Contract - 18 Months
Hours 30 hours (4 days) per week
Salary Up to £22,518 per annum (pro rata)

Benefits Competitive - benefits which include a competitive pension and holiday entitlement, life assurance, training and development investment, shopping discounts, cycle to work scheme and an Employee Assistance Programme.

In this exciting, fixed term contract role, you will assist the Membership and Supporter Care Officers, often being the first port of call for our members, supporters, potential supporters, and the members of the public contacting the Royal Osteoporosis Society.

The ROS relies on voluntary income to fund its vital work and the charity’s supporters contribute a significant proportion of this funding. You will handle enquiries, helping to develop ongoing relationships. You will process donations, membership renewals and Gift Aid declarations and provide materials and equipment to fundraisers when required.

Do you have excellent interpersonal skills with ability to build relationships?

Do you have experience of using CRM databases and Microsoft Office?

Have you got strong communication skills, both written and verbal – with an engaging and professional telephone manner?

Are you able to follow procedures in an accurate and timely manner?
We are looking for an organised, numerate and proactive administrator, with excellent attention to detail, and the ability to provide a high standard of service to supporters and members.

If you’re looking to join a fantastic organisation and team where you can really make a difference, we’d love to hear from you.

In this role, you would benefit from the flexibility to work in a hybrid way enabling you to work remotely from our office base in central Bath, with the expectation to attend the office in normal circumstances, at least 20% of your time each month

How to apply
To apply, applicants should provide a comprehensive CV, including details of relevant experience and achievements. This should be supplemented by a supporting statement in a cover letter, demonstrating how your skills and experience meet the person specification.
We particularly welcome qualified applicants from ethnic minorities as they are under-represented in the team.

The closing date is midnight on 29 August 2022.

ref: 135 649

The Community Fundraising team at Alzheimer’s Research UK (ARUK) is responsible for securing income from individuals, regional businesses and groups fundraising in the community, effectively managing relationships to maximise income.

The Regional Fundraising Officer role will play a significant part in contributing to a high-performing fundraising team. This role is a home-based role which will require someone to live within the East Midlands. The role will cover the East Midlands region including but not limited to, Leicestershire, Nottinghamshire, Derbyshire, Lincolnshire, and Northamptonshire. 

You will report to the Community Fundraising Manager and support the Head of Regional Fundraising to drive the continued growth of the charity’s community fundraising income in your area. You will also be required to show excellent relationship-building skills to support community partnerships and volunteer groups, driving towards agreed targets.

This is a 12-month fixed term contract, or on return of the substantive post holder, to cover a period of maternity leave.

Main duties and responsibilities of the role:

• Responsibility for 3 income streams within the East Midlands region
• Identify and apply for ‘Charity of the Year’ partnerships with corporates in the region, account manage these relationships up to a value of £16,000 per annum and support with partnerships with a value of up to £100,000
• Support existing volunteer fundraisers to encourage continued loyalty to the charity and to maximise funds raised, in accordance with fundraising legislation and good practice.
• Recruit new fundraising supporters in line with strategy.
• Support and extend volunteer networks within geographical area in line with strategy.
• To ensure that fundraising activity is implemented and managed locally to deliver budgets, targets and income in line with strategy. To achieve this by supporting and facilitating the development of groups and volunteers across geographical area.
• Supporter Management; Provide excellent customer service to community fundraising supporters (including maintaining a polite, enthusiastic manner with prompt responses to enquiries), to acknowledge support and increase long-term loyalty.
• Provide high-quality account management to volunteer groups in geographical area.
• Support, motivate and develop local fundraising volunteers, ensuring they have a clear understanding of ARUK to enable them to represent the charity’s work effectively.
• Increasing Community Support within geographical area; run volunteer events with both a recruitment and cultivation function, liaising closely with the Stewardship and Events team to ensure a seamless supporter journey, and with the Press team to include media volunteers.
• Liaise with local community organisations (e.g., golf clubs, educational institutions etc.) – both previous and new potential supporters – to extend income and activity in line with strategy.
• Initiate and roll out community fundraising events in geographical area with evidence of effective ROI and achievement of strategic goals.
• Monitoring and reporting.
• Undertake any other relevant duties and projects delegated by the CFM / HORF in line with the responsibilities of the post.

What we are looking for:

• Experience in partnership fundraising and/or relationship building
• Experience in public-speaking, such as giving presentations and talking at events
• Knowledge of recruiting key volunteers and fundraising supporters
• Experience and a keen interest in building long term relationships with supporters
• Proven ability of providing excellent stewardship
• An ability to manage a busy and varied workload
• Excellent communication skills, both verbal and written
• Excellent organisational skills
• Full driver’s license with access to own vehicle. 
• Flexibility to work some unsocial hours and willingness to travel independently

Additional Information:

Ways of working: As part of our Remote ways of working you will be home based. You will only need to attend the office for specific requirements of the role and the business needs.

Roles that are classed as part of the Remote ways of working are able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals.  This includes when attending the office for various meetings/events.

Our Office: Our office is at 3 Riverside, Granta Park, Great Abingdon, Cambridge, CB21 6AD. 

Salary: Circa £30,000 per annum, plus benefits, car allowance and associated expenses (if applicable).

Please download the Vacancy Pack for more information.

The closing date for applications is the 29th August 2022, with interviews likely to be held week commencing the 12th September 2022. We would encourage you to submit your application at the earliest opportunity as the closing date may be brought forward at any time. Please indicate in your covering letter if you are unable to attend an interview on a certain date.

We value diversity and are committed to creating an inclusive culture where everyone is able to be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures.  Should you need any adjustments to the recruitment process, at either the application or interview stage, please contact us via the channels on our website. 

How to apply:

Please create an online account using our Online Recruitment System which can be accessed through our Job Vacancies page. You will be able to attach your CV and covering letter to your application and track the status of your application.

About Alzheimer’s Research UK:

Alzheimer’s Research UK is the UK’s leading dementia research charity dedicated to diagnosis, prevention, treatment and cure. Backed by our passionate scientists and supporters, we’re challenging the way people think about dementia, bringing together the people and organisations who can speed up progress, and investing in research to make life-changing breakthroughs possible.

You will be part of an organisation that has been recognised nationally as an outstanding place to work. In 2021, we were listed 69th in the prestigious 100 Large Best Companies to Work For.  We were also awarded a 2-star accreditation by Best Companies, recognising outstanding levels of workplace engagement and were listed in the 75 Best Companies to Work for in the East of England and the Charity’s 30 Best Companies to Work For.

To view further details about working for us and the benefits we offer, please visit Alzheimer’s Research UK

Title: Fundraising & Events Co-ordinator

Reports to: Events Manager

Based: Remotely – But able to travel as and when required to organised meetings and events

Requisite: Must hold a full clean driving license

Job Purpose:  Responsible for co-ordinating fundraising activities and assisting the Events Manager with the organisation and marketing of events, campaigns, projects & communications

Main purpose of job:

• Support and initiate a range of events, campaigns and projects whether facilitated by or supported by the charity and its affiliates
• Provide and ensure a high-level service throughout the planning, execution, and evaluation of the charity’s involvement
• Recognise opportunities to maximize revenue and presence
• Act as first point of contact to stakeholders linked to fundraising, meetings, campaigns, projects and events you are in charge of facilitating

Main duties and key responsibilities, but not limited to:

• Co-ordinate the day-to-day running of the Fundraising Service to include planning and organisation of the fundraising activities programme and respond to related telephone calls, emails, social media etc.
• Build relationships with supporters and others to raise the profile of Arrhythmia Alliance
• Organise and coordinate income-generating events, including challenge events and community fundraising Patient support groups.

• Encourage ongoing and regular donations
• Maintain effective communication with donors whilst adhering to GDPR and the Fundraising Regulator’s Fundraising Code.
• Coordinate and support volunteers to take part in fundraising activities including but not limited to World Heart Rhythm week, Global AF Aware Week, Defibs Save Lives and Know your Pulse events.

• Assist with the administration of each Charity event, project or campaign.
• Produce registration lists, delegate badges and deal with delegate queries
• Attend events, managing venues and/or registration where required

 

• Work closely with both the Events and Communications Teams to ensure all events, projects and campaigns are promoted efficiently to the target audience; includes website updates along with researching and sourcing appropriate promotional event resources
• Prepare marketing communications promoting any fundraising activity, charity projects, events or campaigns in conjunction with Events Manager, and create copy for passing to Communications Team for advertising
• Co-ordinate the planning and marketing of our virtual events.
• Maintain good working interdepartmental relationships; includes sharing information and providing support
• Use agreed tools and metrics to review and assist with the evaluation of projects and events
• Support charity initiatives, projects, campaigns and events

Skills and qualifications required:

Skills & Qualifications

Requirements

Preferences

Qualifications and experience

High standard of qualifications in English and mathematics to at least GCSE or equivalent level

At least three years’ experience in ‘events and fundraising’ or related area of work

Qualification(s) in event management

Work skills

Excellent written and oral communication skills

Ability to deal confidently with a range of people at all levels, including in person, phone and email

Confident to negotiate, discuss and query in a positive and professional manner

Excellent administration and IT skills

Experience in using card machines, and invoice procedures

Ability to think ahead and prepare

Able to manage edits and amends to a CRM website

Experienced and competent in using Microsoft Office, including Outlook and Excel

Ability to multitask and work to and meet deadlines

Ability to work both independently and as part of a team

Budget awareness and good organisational skills in monitoring and keeping records related to budgets

High standards of proofing and reviewing publications

Effective sharing and keeping Line Manager regularly updated (and if needed, senior management)

Ability to think creatively

Marketing & Communications experience is desirable

Personal

Friendly and able to talk confidently to a range of stakeholders

Ability to work under pressure and remain calm

Confident to use skills and informed judgement to take the initiative

Enthusiastic and motivated

Trustworthy and mindful of confidentiality

Smart, professional and confident to present to an audience on the work of the charity

Approachable and confident to ask when unsure

Other

Be available to travel and work away (for short periods of time)

To hold a full, clean UK driving license