Office Administrator Jobs in Holborn, Greater London
Job Title: Events Co-ordinator
Reports to: Events Manager
Line reports: None
Department: Education, Training and Events
Contract terms: 12 months fixed term (maternity cover), full time
Salary £36,065-£37,013
Location: London-based, with hybrid working
The Royal College of Ophthalmologists (RCOphth) is a membership organisation and the voice of the profession, with over 4,000 members in the UK and overseas. Our role is to champion the specialty, set standards of training and practice, and influence change to make a difference to the lives of patients with eye conditions.
Job Purpose
As part of the four strong events team, this role is responsible for coordinating the delivery of numerous educational events throughout the year. These events support the clinical and non-clinical skills and professional development of our members as key components of lifelong learning and improvement.
In addition, the role will support the Events Manager in the administration of the showcase Annual Congress as well as the Admissions Ceremony. As part of the team, you will also assist other team members as necessary.
Main Purpose and Deliverables
- Delivery of the Training the Trainers Courses (TTT) and Certificate of eligibility for Specialist Registration (CESR) Courses.
- End to end event, speaker and customer support specifically for the TTT and CESR events and as delegated for the education and seminar programme.
- Assist in the management of the education and seminar programme as well as the Admissions Ceremony with the Events Manager.
- Management of Congress registration.
Main responsibilities
- Liaising with the comms team to market events.
- Respond to all enquiries.
- Manage the online course booking process (this includes payments receipts, etc.)
- Send out event information to attendees.
- Produce feedback and collate the information.
- Send out course completion or attendance certificates.
- Book all rooms as required and catering.
- Organise speakers for events, liaising with relevant stakeholders.
- Book the speakers’ hotel accommodation.
- Maintain the relevant sections on the College website.
- Maintain the database for relevant faculty and facilitators.
- Maintain, in liaison with each TTT Lead, the material to be used for pre-learning and throughout the courses.
- Check and sign off expenses from trainers attending courses.
- Provide administrative support for Ophthalmic Practitioner (OPT) TTT courses.
- Produce delegate and speaker registers.
- Timely uploading of talks on site.
- Be the main point of contact for speakers and chairs during the event.
Management of Congress registration
- Responsibility for the management of the Congress registration process, working with the Events Manager to the agreed event delivery schedule.
- Set up prices on the Eventsforce database.
- Update congress website with prices.
- Deal with all queries relating to registration.
- Update delegate records and information on the Eventsforce database.
- Add speaker registration and bulk registrations from sponsors.
- Management of on-site registration during the four days of Congress.
- Supervision of other staff members on registration desk.
- Deal with on-site queries and responding appropriately.
- Develop and send out feedback form, collate feedback and distribute.
- Produce the CPD template and send to all delegates who attended.
Support the Skills Co-ordinator/ Skills and Events Administrator when required
- To provide support to trainers on skills courses.
- To set up courses in the absence of the Skills Co-ordinator which includes running courses, cleaning up the skills centre and associated duties undertaken normally by the Skills Co-ordinator.
Other duties
- Assist in the administration of the Admissions Ceremony.
- Some travel is expected, including attendance at events and overnight stays. Working outside normal hours may also be required from time to time.
- Undertake any other reasonable duties as required by the Events Manager or Head of Education, Training and Events.
Inclusion and Diversity statement
RCOphth is committed to encouraging inclusion, equity and diversity among our staff, and eliminating unlawful discrimination, harassment and victimisation by complying with the Equality Act 2010. We want a working environment where individual differences and the contributions of all staff are recognised and valued. To do this, we will proactively tackle discrimination and disadvantage and ensure that no individual or group is directly or indirectly discriminated against for any reason. We expect all employees to champion and live our values through their work at every opportunity.
Our values are:
Inclusion
- actively welcoming a diversity of experiences and perspectives
- everyone being respected and encouraged to participate regardless of their background or role
Integrity
- being open and honest, demonstrating accountability in all its work
- evidenced-based and transparent decision-making, utilising a range of data, information, expertise and experience
Innovation
- creating novel opportunities to advance and deliver on its aims, anticipating changing circumstances
- actively welcoming fresh ideas and approaches
- fostering a climate of ambition and excellence drawing on expertise from across the College’s communities
Improvement
- being a learning organisation, reflecting on both successes and mistakes
- continuous and sustainable development across all its activities
Person Specification
Knowledge, Qualifications and Experience
- Experience of working in a varied, administrative role
- Experience of the end-to-end delivery of events such as meetings or courses.
- Experience of working with a wide range of stakeholders e.g. doctors and suppliers.
- Knowledge of Microsoft Office software
Skills and Abilities
- Good organisational, prioritisation and time management skills
- Excellent written and communication skills
- Excellent interpersonal skills; the ability to relay key information and handle enquiries
- Willingness to learn new technical procedures and how to operate sophisticated equipment
- Ability to work well under pressure and on own initiative
- Ability to manage conflicting demands
- Excellent attention to detail
- Work with a strong focus on quality of service
- Willingness to work flexibly to meet the needs of the department/College, outside of the standard 09:00 – 17:00 hours if required
Personal Qualities (Attributes)
- Commitment to equity and diversity and understanding of how this applies to own area of work
- Committed to own continuing professional development
Staff benefits
We offer a friendly and supportive working environment and make sure our employees are well looked after with a great benefits package, which includes:
Work life balance and family friendly benefits
- Hybrid working (2 days in the office, 3 from home)
- 25 days of annual leave, increasing to 30 days with length of service (plus bank holidays and office closure between Xmas and New Year)
- 1 day of paid leave to move house
- Enhanced parental leave
Planning for your future
- Employer pension contributions are double the employees, up to a maximum employer contribution of 12%.
- Life assurance of 4x of base salary
Career development
- All staff are offered opportunities for learning and development, in addition to a comprehensive e-learning package
- Study loans
Travel
- Season ticket loan
- Cycle to work scheme
Wellbeing
- Summer Fridays (staff can finish 90 minutes early from 17th July – 31st August)
- Enhanced Employee Assistance Programme (with access to free counselling sessions)
- Health cash plan
How to apply
Please submit your CV and a covering letter (maximum 2-pages) The cover letter must explain what makes you suitable for the role. Please use the Job Description for reference.
Interviews will be held at our office in Euston, week commencing 10 June 2024. Please indicate if you are likely to need any reasonable adjustments to successfully complete this interview.
Applicants must already have the right to work within the UK without restriction. Only shortlisted candidates will be contacted.
The closing date for applications is 25 May 2024.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
MHFA England is a social enterprise and the leading provider of mental health skills and awareness training courses in England. Our vision is to improve the health of the nation, through normalising society’s attitudes and behaviours around mental health, by developing the skills we need to look after our own and others’ wellbeing.
We are looking for an individual who can provide high quality, efficient service to MHFA England’s customers. You will have the ability to respond to customer queries across multiple channels and offer appropriate solutions in line with agreed SLAs, whilst maintaining accurate records of all customer interactions.
In your application, please can you let us know:-
- What experience and skills do you have that make you suitable for this role?
- Tell us about a time you have provided outstanding customer service.
Max. 500 words per question
Looking after you
Wellbeing is at the heart of all that we do and say, we are friendly and supportive organisation. We are committed to rewarding our employees with competitive pay, a flexible and supportive workplace, opportunities to grow and develop, and our promise that we will put your wellbeing first.
Interested? How to apply
To apply, please submit your application and CV. Early application is encouraged as we will be reviewing CVs as they come in.
By applying for this job, you are confirming that you have read the MHFA England Privacy Notice and accept the conditions under which your details will be processed.
In your application, please can you let us know:-
What experience and skills do you have that make you suitable for this role?
Tell us about a time you have provided outstanding customer service.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
If you’re passionate about building partnerships which transform lives, we want to hear from you. Every year, thousands of people receive life-changing support from Back Up – and with your help, we can do even more.
This new and exciting role spans trusts, foundations and statutory fundraising. You will be leading the way on delivering the trusts and foundations strategy - which has been growing from strength to strength - with significant focus on the development of long-term, meaningful partnerships. In addition, you’ll be scoping out the statutory landscape and exploring the opportunities for Back Up to support more people with funding from NHS, national and local government sources.
We pride ourselves in the strength of our partnerships and the impact they have – and are looking for someone who feels just the same as we do. Sound like you? Get in touch!
Key stakeholders:
Trustees, administrators, and grant officers from the full range of trusts, foundations and statutory funders (including family/private trusts, corporate foundations, National Lottery, NHS, local government), supporters, major donors, friends, and families of people with spinal cord injury, Back Up staff, volunteers, and trustees.
Application instructions:
Please apply by submitting the below to recruitment @ backuptrust . org . uk
• To apply please send your CV and covering letter max two sides A4 (saying why you want the job and explaining how you fit the person specification)
Any questions about the role, just email charlene @ backuptrust . org . uk to find out more information.
We will acknowledge receipt of your application, and then let you know if you are to be invited to interview.
Closing date: We will work on a rolling basis, arranging interviews as suitable applicants come through. We expect this role to be popular, so please apply early.
The client requests no contact from agencies or media sales.
About the role
Play your part in improving leadership in the health sector
This is an exciting time to join our Leadership and Organisational Development team. Our work enjoys an outstanding reputation in the NHS and beyond and you’ll play an important role in supporting this, working across a range of clients and projects.
As a Programme Co-ordinator, you will be responsible for managing the logistics of a range of different courses and programmes. You will work closely with the Programme Directors, who design and deliver the course and programme content.
Your role will include communicating with programme participants and clients, creating programme materials, managing budgets, booking venues, travel and accommodation, and event management.
You will be skilled at working across a suite of programmes and balancing multiple deadlines. You’ll enjoy taking personal responsibility for your own portfolio and also working with the team of Programme Coordinators to support each other’s work and drive continuous improvement.
Our business model includes online working alongside in person therefore you will be expected to provide online technical support and be proficient in Microsoft Teams, Zoom and other online platforms to support the delivery of client work.
To join us, you need to be exceptionally organised and methodical as well as an excellent team player with a collaborative approach. Excellent written and verbal communication skills are a must, alongside first-rate numeracy skills to be able to monitor programme budgets. We’re looking for someone who is confident with using Microsoft Office, Microsoft Teams, Zoom and other online packages and databases too. With experience of working in busy environments, you’ll combine these talents with a keen eye for detail, a flexible approach and great client relationship skills.
The Fund has an ambition to increase the diversity of our workforce and introduce careers in health and care policy to a broader range of people. We encourage applicants from all sections of the community, including those from Black and ethnic minority backgrounds, those with disabilities and from the LGBTQ+ community. We believe that diversity of background and experience contributes to a broader collective perspective that will improve the way we influence health and social care policy.
What you'll get in return
The King’s Fund is committed to a hybrid working model that meets the organisation’s needs, while giving staff flexibility to choose between office and home working. In keeping with our current policy, the post-holder will be required to work a minimum of two days per week from our central London office (pro rata, averaged over a month).
In addition to a competitive salary, The King’s Fund offers generous holiday entitlements, a £3 daily discount in our café and an on-site gym.
How to apply
To apply, please read our supplementary guidance documents below, then download and fill in our application form. If completing the application form presents any challenges, contact us by email so we can discussion options.
Please note that in order to apply, you must have existing documented proof of your right to live and work in the UK.
CVs will not be accepted as applications. Applications must be submitted using The King’s Fund application form.
Interviews will be held virtually on Thursday 6 June 2024 (role available to commence as soon as possible).
The client requests no contact from agencies or media sales.
The Major Gifts Stewardship Assistant is responsible for an existing portfolio of approximately 150+ individual, trust, and corporate donor relationships. Main responsibilities include:
· Maintaining the current portfolio of donors.
· Uplifting donors to give at higher levels, where possible.
· Supporting the trusts and foundations of new business processes through research and outreach.
Hours: 37.5 hours per week, Mon-Fri
Duration: Permanent
Location: London - hybrid (at least 2 days in office per week)
Salary: £28,011.50 per annum
Job Purpose:
To be an integral part of the Philanthropy team, providing stewardship to individuals, trusts and foundations, and corporate supporters (typically, yet not exclusively, at the £5,000 to £20,000 level). You will be responsible for a portfolio of major donors, ensuring their continued support of MSF.
Requirements
KNOWLEDGE, SKILLS & EXPERIENCE
Essential:
• Excellent and engaging written communication skills and ability to adapt style to suit a wide range of supporters.
• Confident interpersonal and verbal communication skills, including diplomacy and negotiating skills.
• Ability to deal with people at all levels and from a wide range of backgrounds.
• Accuracy and excellent attention to detail.
• Proven organisational skills with experience of managing multiple tasks and prioritizing effectively.
• Experience of working in an office environment, maintaining effective administrative systems and procedures.
• Flexible, can-do attitude and good team player – this role involves working very closely and collaboratively with colleagues in the UK and overseas.
• Ability to work independently to general guidelines, with capability to use initiative and seize opportunities.
• Computer literate and confident in using all Microsoft Office programs.
• Fluency in written and spoken English.
• Commitment to the aims and values of MSF.
• Willingness to travel within the UK.
Desirable:
• Work experience in fundraising, marketing, or sales.
• Experience in bringing in income against targets.
• Experience of working with senior decision makers.
• Experience using a CRM system.
• Interest in international, humanitarian work.
• Willingness to travel internationally.
Other information
Recruitment timetable:
• Closing date for applications: 6 May 2024, 11.59pm (BST)
• First and second round interviews: w/c 13 May 2024
Please note, you will be asked to complete a task as part of the interview process.
Right to work in the UK
Candidates must have the right to work in the UK. Please click here to check whether you have the right to work in the UK. If you would like to discuss your right to work status further, please contact us.
Accessibility
We are committed to removing barriers for people with specific accessibility needs. If you need an adjustment to the recruitment process to be considered for the role, please let us know.
Examples of adjustments we can make:
• offering you an alternative if you are unable to use our online application system.
• providing necessary information, such as the job description or assessment materials, in an alternate format
• allowing you to have someone with you during an interview for example, a Sign Language interpreter.
Diversity, Equity, and Inclusion
We are a welcoming, diverse, and inclusive organisation. MSF UK thrives when everyone feels comfortable bringing their best self to work. We celebrate difference, whilst striving to create an environment where colleagues feel respected and valued for their unique potential. We are committed to our values on equity, diversity, and inclusion. Please read our Equality & Diversity policy for more information.
MSF UK is an equal opportunities employer. We are committed to diversity and creating an inclusive environment for all employees. We encourage applications from all sections of our diverse community.
Safeguarding
MSF UK/IE is dedicated to safeguarding everyone who comes into contact with the organisation, for whatever reason and however brief. All posts are subject to safer recruitment process which include robust reference requests, scrutiny of employment history and where applicable criminal record and barring checks.
Our safeguarding commitment is underpinned by policies and procedures which encourage and promote safe working practice across the organisation. On joining MSF UK/IE you will be required to attend safeguarding training to ensure responsibility for and maintaining safe working practice and to safeguard our teams, beneficiaries, and communities.
We look forward to receiving your application!
The client requests no contact from agencies or media sales.
PLEASE DO NOT UPLOAD A CV OR A COVER LETTER AS THESE ARE NOT ACCEPTED. Please upload the application form via Breathe HR. Your application will be rejected without a completed application form (attached in the vacancy).
If you have any problems with attaching the form, please send it to talent @ bookmarkreading . org
At Bookmark Reading Charity, we exist to change children’s life stories through the joy of reading. We are recruiting a Fundraising Research and Administration Intern who will join the charity for six months and play an important role in providing valuable insight to teams across the charity, with a particular focus on supporting the Fundraising team. You will be responsible for research and analysis into potential donors, along with providing administrative support with donor communications, campaigns and database management. This role is an opportunity to gain fundraising experience in a growing organisation and develop a variety of transferable skills in a charity setting.
Job Description
- Lead on prospect research to build our pipeline of prospect funders across corporates, foundations and individuals
- Identify new organisations and philanthropists who could be supporters of Bookmark
- Support with delivering an effective impact reporting programme by creating termly update reports, case studies and mass mailings
- Work with the Schools team to organise donor visits at our partner schools
- Complete online enquiry forms for prospective Trusts and Foundations
- Work with the Impact Team to ensure that key impact statements and statistics are shared with the Fundraising team to support exceptional proposals
- Support the co-ordination and delivery of events
- Collate, input and maintain accurate information on databases, including our customer relationship management (CRM) system and SharePoint
- Ensure that all activity helps to build Bookmark’s brand and is always brand compliant
Person specification
Essential
- Good communication skills, both verbal and written
- Strong organisational skills
- Focussed on meeting deadlines
- Excellent attention to detail
- Ability to work independently and contribute as part of a team
- Enthusiastic, professional and positive, with a strong desire to learn
- Friendly, inquisitive and helpful mindset
- Flexible mindset, suited to working across teams in a busy organisation
- Proficient in Microsoft Office suite (particularly Word, PowerPoint and Excel
Desirable
- Salesforce and / or SharePoint experience
- Events management experience
- Mailchimp experience
ADMINISTRATIVE INFORMATION
Contract type:Fixed Term, 6 months
Salary: London Living Wage (£13.15 per hour) equating to £25,643 p.a FTE
Location: Three days per week at the Bookmark office with flexibility around home working for the remaining days
Hours: 37.5 hours (Monday to Friday).Attendance required at some events which may fall outside of normal working hours. Bookmark operates a TOIL policy in such cases.
Deadline: Wednesday 1st May, 11.59pm
Benefits
• 25 days plus bank holidays
• Half day for employee’s birthday
• 3 years of service – 1 extra day (total of 26 days)
• 5 years of service – 2 extra days (total of 27 days)
• Buy/sell holiday (5 days)
• Hybrid working - Minimum of two days per week in our office
• Employee Assistance Helpline
• Matched pension scheme up to 5%
• £150 per employee per year for company events, such as Christmas party, team days and lunches.
• Free tea/coffee
• Charity Worker Discounts
• Tickets For Good
• Sabbatical Leave Policy
• Free yoga sessions
• Training and career development opportunities
Notes
Bookmark is committed to promoting a diverse and inclusive community. We aim to create a working environment in which all individuals can make best use of their skills, free from discrimination or harassment, and in which all decisions are based on merit. We offer a range of family friendly, inclusive employment policies and opportunity for flexible working arrangements to support team members from different backgrounds.
Bookmark is committed to safeguarding and promoting the well-being and welfare of children and requires everyone associated with the charity, including all trustees, employees, and volunteers to share this commitment. Successful applicants will need to undergo child protection screening appropriate to the role, including references from past employers and Disclosure and Barring Service checks.
At Bookmark, we are a small but growing team of hard-working people, who care about what we do. We love to roll up our sleeves, try new ways of doing things, and support each other so that we can achieve our goals. If that sounds like you and you share our vision and values, we'd love to hear from you.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
The essentials …
- Permanent, full-time
- £30 – 35k (depending on experience)
- Hybrid working (3-4 days in office with 1-2 days per week working from home)
What you’ll be doing …
The main purpose of this role is to grow the venue hire pipeline of business and deliver venue hire events and specialist group events to excellent standards ensuring repeat business and maximising new sales opportunities. We are seeking a professional, confident candidate who enjoys the end-to-end process of events and is keen to make their mark on venue hire at the Society. You will also be highly organised with a keen eye for detail and confident being the ‘gatekeeper’ of the room bookings diary at the society.
Overall responsibilities / requirements …
Venue Hire Sales & Marketing:
- To deal with all venue sales enquiries in a timely and efficient manner.
- To build and maintain an effective pipeline of venue hire enquiries. Including attending venue hire showcases and B2B networking events as necessary.
- Professional and friendly manner, confident in delivering and leading on showrounds to prospective clients.
- To produce venue hire literature and ensure that all material relating to the venue facilities is kept up to date.
- To meet venue hire sales targets for 2024 as set by the Society and build effective sales pipelines for 2025.
- Liaise with Marketing Teams to produce bespoke posts and newsletters for members, venue hire leads and special offers for venue hire throughout the year, maximising engagement.
- Support the Head of Events with all key cultivation events including venue hire showcases and any new business ventures.
Venue Hire Administration:
- To maintain safe working practices in conjunction with Health & Safety policies.
- Work collaboratively with Buildings Manager to communicate key information taking place across Burlington House.
- To liaise with AV company with regards to timings, payments, staff needs, training and use of equipment / set up for events.
- To liaise with caterers with regards to timings, payments, staff attending, training and room set up for events.
- To produce a weekly booking sheet for all staff to communicate bookings across the building.
- To produce and meet budgets for events in consultation with the Head of Events
- Manage the venue hire diary, ensuring it is kept up to date and all bookings are accurately recorded.
- To check all incoming invoices against quotes/information received and pass to accounts for payment.
- To raise and resolve any invoice queries in a timely manner.
Event Operations:
- To deliver all venue hire and specialist group events to excellent standards.
- To liaise with speakers and venue hire delegates and communicate all logistical details in a timely fashion including H&S briefings, PEEP plans and Risk Assessments.
- To make any other logistical arrangements that are necessary for the smooth running of events covering timings, parking, room set-ups etc.
- To ensure that all events are accessible and organised within the disability discrimination legislation.
- To support the events team with ad-hoc events out of hours where needed across the year.
- Ensure the events spaces are well maintained in collaboration with the Buildings Manager.
Teamwork:
- To be proactive in identifying areas for potential improvement in the events programme
- To take part in developing more efficient ways of working within the team
- To ensure that positive working relationships are created with other departments at GSL
- To participate in team meetings and wider meetings including External Relations and Health & Safety.
Other responsibilities and expectations:
- The post holder is expected to work flexibly to respond to changing needs at The Geological Society. As the Conference Office operates a room hire service it is expected that the postholder will undertake out-of-hours work to ensure that this service can operate. Excess hours worked will be compensated for by time off in lieu.
- The post holder is expected to undertake any other responsibilities or tasks consistent with the role and/or reasonably required by the Head of Events.
What we’re looking for …
- Excellent organisational skills.
- Experience 2-3 years working in events and/or venue background.
- A commercial mindset with natural aptitude for sales.
- Confident induvial with a can-do attitude, uses initiative to make things happen.
- Excellent reporting and negotiation skills.
- Ability to work to deadlines and juggle a varied and busy workload.
- Team player, working effectively both independently and in a team.
- Proven experience of working across multiple projects to tight deadlines.
- Competent with Microsoft Office programmes.
- Collaborative spirit, willing to work across multiple teams to achieve best possible outcomes.
- Strong level of spelling and grammar.
The ideal candidate will have:
ESSENTIAL
- Experience of event sales and marketing
- Experience of working with external suppliers and speakers
- Personable, customer service and networking skills
- Awareness of the events industry
- Awareness of running events for similar organisation / or venue based.
DESIRABLE
- Degree qualification
- Working within a venue similar to Burlington House Image editing / design skills.
A bit about us …
The Geological Society is a registered charity and employs just over 50 staff at its offices in London and Bath. Our London office is situated in the beautiful London hotspot of Piccadilly in Burlington House, just next door to The Royal Academy.
As an employee conscious company, we invest in our staff by emphasising training, growth and progression in every role. We firmly believe in a positive work/life balance and offer a flexible approach to working from home as well as 25 days holiday (plus bank holidays) when you start with the option to add 2 extra days per year.
The Society is committed to fostering an inclusive culture that promotes equality, values diversity and maintains a harmonious inclusive environment in which the rights and dignity of all its members visitors and staff are respected.
The client requests no contact from agencies or media sales.
Haringey Migrant Support Centre is a community-based organisation, with over a decade of experience supporting migrants in Haringey and neighbouring boroughs. We provide free and professional advice, casework, referrals and signposting on issues relating to immigration, housing and welfare. We also have a Community wellbeing space and advocate for change through policy and campaigns work. HMSC has a staff team of 9 people. We are supported by a team of 40 volunteers.
We run a busy service which is responsive to a fast-changing environment. We are looking for an Operations Coordinator to lead on all aspects of the smooth running of the office, financial and organisational administration and premises management as well as taking a key role in our external communications.
The ideal candidate will enjoy working in a small, busy organisation, and must be confident taking a lead on their own work. You will be part of a committed and friendly team, with the opportunity to develop new skills, contribute to the organisation’s direction, and gain a thorough understanding of HMSC and the wider sector. This role will suit someone who is very well organised and values the importance of excellent administration and process management in underpinning the success of a people-facing community team. You will work at the heart of the organisation, and across different teams, to play a pivotal role in ensuring HMSC is able to assist hundreds of migrants approaching the service every year.
Working for HMSC: Staff terms and conditions include a supportive probationary period, contractual sick pay scheme, Pension scheme, and generous leave of absence allowances.
You can find out more about HMSC and the work we do on our website.
To apply, you will need to submit the application form by 9am on Monday 6th May. Late applications will not be accepted. Interviews will take place in the week beginning 13th May.
We are proud to be a member of the Experts by Experience Employment Network, which aims to increase representation of people with lived experience in the charitable sector. Please feel free to use information and resources on their website which may help in preparing your job application.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
This is a 6 month maternity cover role to help deliver a major project to ensure that Muscular Dystrophy UK’s support is accessible to individuals and communities that we aren’t currently reaching or engaging with; to broaden the general reach of our support by working in collaboration with relevant stakeholders and colleagues; and to recruit volunteers to support with this project.
You will support the Head of Regional Support, Outreach, and Information to identify and implement a sustainable model for broadening our reach.
Please download the job description to see full role responsibilities.
About us:
Muscular Dystrophy UK is the charity bringing individuals, families and professionals together to fight muscle-wasting conditions. We bring together more than 60 rare and very rare progressive muscle-weakening and wasting conditions, affecting around 110,000 children and adults in the UK. In the last three years, there have been more than 10 new treatments – we want to continue this work and need your help so we can fund more research and support for families with a muscle-wasting condition.
Benefits:
We appreciate the range of skills and experience our staff have to offer. In return for your enthusiasm and commitment we commit to actively developing and supporting you. We also offer a range of benefits including pension, life assurance, ride to work scheme, health cash plan, financial wellbeing and an employee assistance programme.
Location: We operate a hybrid model (home and office, SE1).
*Unfortunately, due to resource capacity, we will only contact candidates that are shortlisted for interview. Therefore if you do not hear from us within 2 weeks of the closing date please note your application has been unsuccessful.
The client requests no contact from agencies or media sales.
About Smart Works
Smart Works is a dynamic, high profile and fast-growing UK charity that dresses and coaches unemployed women for success at their job interview. We empower each woman by giving her the clothes and the confidence she needs to succeed. After visiting Smart Works, 69% of clients secure a job within a month, gaining financial independence and transforming their lives.
More information about who we are can be found on our website.
About the role
Smart Works are looking to appoint a HR Advisor to join our People team at a time of significant growth for the organisation. Working closely with the existing team of two, the HR Advisor will play a crucial role in developing the centralisation of the function for all 11 centres across the UK.
The HR Advisor will manage the employee lifecycle staff processes and the trustee recruitment processes, supporting the Head of People in maintaining a professional and efficient function and contributing to the delivery of the People Teams plans and objectives.
An important part of the role is to build excellent working relationships with employees working across Smart Works. The successful candidate will also identify opportunities for process improvements and automation.
Smart Works is a national charity, with Smart Works centres across the UK. There will therefore be occasional travel and liaison with local centres across the UK and HQ in London, to support induction and training, as well as the day-to-day role.
Duties and responsibilities
-
Manage the HR Inbox, advising managers and staff on terms and conditions of employment and legislation relevant to specific policies and procedures.
- Managing the recruitment inbox, provide guidance on staffing requirements.
- Lead user of the ATS system, oversee the recruitment process, posting job adverts, scheduling interviews, drafting letters and contracts.
- Support trustee recruitment, posting job adverts, liaising with trustees and co-ordinating responses via the recruitment inbox.
- Manage the onboarding and offboarding of employees and interns, including induction plans and process, coordinating probation reviews and exit interviews where appropriate.
- Day to day administration of Breathe HRIS, setting up of new profiles, calculating annual bank holidays, managing employee changes and document merge/uploads.
- Compile monthly payroll information.
- Provide advice to line managers and staff in relation to policies, tailoring communication to individual needs.
- Maintaining timeframes on HR projects and annual processes, such as appraisals.
- Compile monthly HR stats and reports as and when needed.
- Contribute to HR Projects as they arise.
Personal Specification
Essential
- Experience delivering recruitment across multiple sites.
- Good written and oral communication skills.
- Proficient in the use of Microsoft Office applications.
- A strong desire to learn, a willingness to share knowledge and a strong team ethic.
- Enthusiastic, diligent and energetic with a flexible approach in a rapidly changing environment.
- A proven track record of providing exceptional service and establishing and maintaining strong relationships.
- Strong level of attention to detail; ability to produce reliable, accurate work.
- All candidates must live in the UK and have the right to work in the UK.
Desirable
- CIPD qualified.
- Knowledge of L&D strategies and initiatives.
How to Apply
Please visit our website or click "Apply Now" to find out more information - we can't wait to hear from you.
The client requests no contact from agencies or media sales.
This could be a great role for anyone wanting experience of working in the third sector. We can offer flexibility in days and hours so the role could fit around other work, studies or family commitments. We are looking for someone to offer part-time administrative support to the membership team including the following tasks:
Membership
- Sending renewal notices – email and letter
- Processing renewal payments using Xero
- Updating membership records using CiviCRM
- Preparing and submitting the Gift Aid claim monthly
- Answering membership email queries
- Preparing and sending out new member packs
General
- Helping at events
- Processing book orders when needed
- Managing stationery and supplies
- General office support
Skills and experience required
- Data processing experience and aptitude
- Excellent attention to detail
- Excellent organisational skills
- Experienced and confident in Excel or similar
- Good communication skills - both written and oral
Personal characteristics required
- Ability to work independently
- A motivated self-starter
- Comfortable working with a small team in a small office
Desirable but not essential
- Educated to degree level or similar
- Book keeping or accounting experience
- Familiarity with Xero and CRM systems
- Having an understanding of or interest in infertility and/or families created with help of some kind (eg adoption/IVF/donor conception)
What we can offer
You will get training in Xero and CiviCRM software and the renewals and Gift Aid process, as well as support in the role. We can offer a lot of flexibility in days and hours, to fit around other work, studies or family commitments. The office is in a good location in central London, with lots of local amenities and good transport links. This could be a great role for anyone wanting experience of working in the third sector.
We are a small, dedicated team and the office environment is friendly and supportive. The work we do is interesting and hugely valuable and rewarding. This is an exciting time for DC Network as we build on the success of our 30th Anniversary last year. Join us!
TO APPLY
Email a CV and covering letter. In your covering letter please let us know how you fit the skills and experience requirements as well as what has drawn you to the role. We will be asking for two references, one professional and one personal, and you can provide these on your application or later once your application has been processed and responded to.
DEADLINE: Midnight Monday, 6th May 2024
INTERVIEWS: Shortlisted candidates will be interviewed and interview dates are provisionally scheduled for 22nd and 23rd May 2024 with a start as soon as possible.
No agency calls please
The client requests no contact from agencies or media sales.
We’re looking for a dynamic, creative and caring Community Coordinator to join our team. You’ll be primarily responsible for managing our programme of community activities, events and therapies at our wellbeing hub and garden in Camden.
You’ll be helping to provide a place where people can find belonging and get support navigating life, as we continue to develop the Hub from its roots as a mental health day centre into an accessible, thriving community wellbeing hub.
About Us
Likewise is an innovative social care and mental health charity working at the heart of the Camden community to support individuals experiencing loneliness, isolation and social exclusion.
Putting relationships first, we help people navigate life practically and emotionally, feeling a sense of belonging and acceptance.
At Likewise our culture is all about being human together. More human organisations do more human work. We put a lot into having authentic relationships, work hard to support each other’s sense of belonging and love learning together through the work we do.
Our three strands of work are:
- Community – building spaces where people feel safe to be themselves, and feel a sense of belonging, connectedness and acceptance
- 1-to-1 Support – flexible, person-centred support to meet the complexity a person experiences in their day-to-day life, whether at home or out in the community
- Shared Learning – providing experiential learning and formal training opportunities that support personal wellbeing and skills development, primarily through our volunteer and placement student programmes.
We’re also trying to influence change in the local health and care system so that organisations and services become more human, adaptable and responsive to people’s lives.
About the Community Hub
The Likewise Community Hub offers a safe space for people to explore a range of wellbeing activities and events, whilst creating opportunity for connection, relationship, belonging and support.
Our Community Hub and Garden is open to all with a particular focus on people who may feel lonely or socially isolated through mental ill health. It’s a place to access therapies, groups and activities supporting belonging and wellbeing. The hub is both a place to meaningfully contribute, and to feel supported, upholding the principle that we all have needs and we all have something to offer.
Flexibility
We believe in everyone’s intrinsic motivation to do their best work and trust each other to manage working time in the way that best serves the work we’re doing. Everyone is free to structure working hours and time in a way that both suits their life and their professional role. Everyone wants to get the most from both.
Bring your whole self to work: It’s all welcome
Our hope is that every person who joins our community – whether as a staff member, client, volunteer or supporter – can feel safe to be themselves and our commitment is to creating working spaces and relationships where this is possible.
We’re passionate about creating a workplace that promotes and values diversity, inclusion and belonging. Organisations that are diverse in age, gender identity, race, sexual orientation, physical and mental health, ethnicity and perspective are vital to our communities.
We’re all learners and leaders
We are committed to our own learning, growth and development. We value being able to sit with the discomfort of being outside our comfort zone, engage in the diverse experiences of our work, and bring a learning attitude to everything we do.
We all need to be able to tap into our own leadership, take responsibility for finding the potential in ourselves and others, and have the courage, commitment and care to develop that potential.
About You
We’re looking for someone who is:
- Passionate about people – and keen to work in an environment where there’s connection with a diverse range of individuals
- Organised, detail focused and a great problem solver
- Curious, reflective and open to learning – about our work, values, and about themselves
- Willing to step outside their comfort zone – and join a work culture that’s all about openness, challenge and learning
- Adaptable and keen to be part of our broader work – to join in a community event or sit and have a cup of tea with a client when the opportunities arise
- A good communicator and relationship builder – who can represent the organisation and hold relationships as someone, who will often be, the first point of contact
- Willing and able to meet people where they are at, engaging with sometimes challenging relational dynamics and diverse ways of relating
- Able to work from our Camden hub five days a week
You’ll need to have some experience of, or feel very confident in:
- Planning, delivering and co-ordinating community activities and events
- Supporting volunteers
- Community engagement and co-production
- Working in a people focused role
- Understanding and responding to the unique needs of people with mental health challenges
Key Areas of Responsibility and Focus:
Coordination, Management, Planning
Coordinating the curation, planning, scheduling and delivery of community projects, activities and events at the Likewise Wellbeing Hub and Garden
Coordinating the Likewise Creative Therapies service referrals and delivery
Making good use of our community facilities, garden and kitchen to support wellbeing in the community.
Communication, Information and Relationship
Working with relationship building, conflict, rupture, and repair with, and between, community members
Being a point of contact with community members and activity hosts
Coordinating placement student team to manage communication channels for the community, including social media, digital content and website updates
Working in collaboration and partnership with our Programme Lead, Learning Programme Coordinator and Office/Hub Administrator to realise the full potential of our Community Programme
Community Engagement
Increasing access and engagement with the Hub from a diverse community through partnerships, informal and formal referral networks
Working with the Programme Lead to build engagement with the community programme through programming, marketing and communications
Developing and building on the participation, voice, and sense of ownership of community members in the Community Hub
Learning, Monitoring, Evaluation
Ensuring accurate and useful data collection for the Community Programme
Implementing evaluation/learning tools and methods set up by Monitoring, Evaluation Learning Lead
Monitoring budget expenditure for Community activities, events and therapies
Community Hub Space
Working with Office/Hub Administrator to ensure the smooth running of community hub
Working with Office/Hub Administrator to ensure the hub is a welcoming, effective and well-functioning space for community members.
Supporting the function of front office and reception
Partnerships
Maintaining relationships with a wide range of stakeholders including partner charities, volunteers, Camden Council and community members.
Managing partnerships to support and deliver community activities and events for wellbeing
Supporting the co-production of activities and events with community members.
Location: Flexible – London (Bethnal Green) / Hybrid / Fully Remote
About the role
This role will contribute to the achievement of the “Forest for the Future” and CAR programmes objectives by monitoring project implementation against objectives, providing comprehensive support to the L&L team, and directly supporting partner NGOs involved in the projects.
This is an exciting opportunity to join an organisation working at the forefront of the fight against tropical deforestation, climate change and social injustice.
Person specifications
The ideal candidate will possess knowledge of and/or interest in forest governance and human rights, particularly in Central Africa. They should have experience and/or interest in providing project management support within a charitable organisation or in an international development context, as well as collaborating with local NGOs in developing countries. Additionally, they should have experience and/or interest in managing development project budgets, monitoring expenditure and processing payments.
Basic understanding of Monitoring, Evaluation, and Learning (MEL), project work plans, and logical frameworks is necessary, along with proficiency in producing high-quality financial and narrative reports.
The candidate must demonstrate the capability to manage projects in accordance with the requirements of institutional donors and contribute to strategic project development, including project design and the creation of funding proposals.
Furthermore, the successful applicant must be fluent in both written and spoken English and French.
They should also be willing to undertake travel for up to 16 weeks per year, including visits to remote forest areas.
We encourage all interested candidates to apply, even if they believe they may not fully meet all the requirements. Applicants are encouraged to elaborate on their suitability for the role in their cover letter.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Provide reception and general office support for our busy team
- Be the first point of contact for members of the public contacting Glass Door, answering the phones and logging all calls; dealing with incoming enquiries by telephone, email, website feedback or voicemail; passing on queries to colleagues as appropriate.
- Manage enquiries from guests and either responding to these or referring them to caseworkers as appropriate.
- Be responsible for day-to-day management of the office by dealing with incoming and outgoing mail (including franking and delivery to the post office).
- Manage the meeting rooms and meeting room calendars.
- Monitor office equipment to ensure functionality and report any breakages or repairs needed (including IT) and re-ordering office supplies, etc.
- Be responsible for monitoring parking in front of the office and ensuring management and safe storage of keys for the charity’s motor vehicles.
- Assist the Office Manager with organising volunteer help for appropriate office tasks.
- Keep our offices organised and tidy (including storage of office materials, tea and coffee etc.).
- Carry out ad hoc tasks as requested by the Office Manager.
- Provide ad hoc support to the casework team e.g. keep in touch.
Support our Fundraising, Communications and Volunteering functions
- Help to process deliveries of physical donations; scan cheques and ensure cash donations are recorded, secured in the safe and the Fundraising and Communications (FRC) team are notified.
- Provide ad hoc support to the FRC team such as ordering stationery / supplies, sorting equipment / doing stock checks and assisting with mass mail outs.
The client requests no contact from agencies or media sales.
Hybrid working with regular travel to our London Bridge Office
What the job involves
We’re looking for an Income Processing Executive to join our Data Import Team. This role who will be vital in ensuring our regular giving income continues to grow and help to fund our research to stop prostate cancer killing men.
You’ll be responsible for the day to day running and upkeep of our regular giving customers’ details in our CRM, and for the preparation and submission of weekly payment files to our payment partner. This requires handling data effectively, promptly and above all accurately in line with our business priorities while ensuring best practice and compliance.
You’ll proactively engage regularly with other teams ensuring that our supporters are given an excellent service, that meets the business objectives of Prostate Cancer UK.
This role will take responsibility for checking that incoming data matches uploaded data, investigate and resolve discrepancies, and adjust gift data in our CRM, Raiser’s Edge, when required.
What we want from you
We're looking for someone with a high attention to detail. You’ll understand the foundations of information architecture, and how data structures underpin real-world actions.
Being a natural problem solver, you’ll use your initiative to find, address and resolve issues as and when they arise. You’ll thrive when working solo yet possess the ability to adapt within a friendly team environment and collaborate when needed.
It will be hugely beneficial if you can demonstrate strong prioritisation and decision-making skills and are able to work to tight deadlines with changing priorities.
Why work with us?
Every man needs to know about the most common cancer in men – prostate cancer. It’s a real and present danger that takes over 12,000 of our dads, grandads, brothers and friends each year.
Prostate Cancer UK is the largest men’s health charity in the UK. We have a simple ambition – to stop prostate cancer damaging lives. We invest millions in research to revolutionise testing, treatment and care. We’re blazing a trail to a screening programme that could save thousands of lives with regular, accurate tests for all men at risk. And we work tirelessly to spread the word about risk and offer specialist support to people living with the disease.
Work with us and you’ll see your efforts pay off as we give men and their families the power to navigate prostate cancer.
Our commitment to equity, diversity and inclusion
At Prostate Cancer UK, we believe that equity, diversity and inclusion are essential to building a strong and innovative workplace that represents, and can advocate for, the communities we support.
It’s our ambition to become an anti-racist organisation, and our mission to advance racial equity in the diagnosis and treatment of prostate cancer.
We’re continuously learning more about the needs of our colleagues, and have three amazing People Networks, sponsored by our Leadership team: Pride, Mind & Body and Multicultural.
Ways of working
Our hybrid working approach combines the best of flexible working – a positive work/life balance, inclusive and accessible platforms, and online information at our fingertips.
Next steps
More information on what we offer, as well as the role, can be found on our vacancies page. Please download our job profile document (job description) with our ‘How to apply’ section sharing the key points to refer to in your application and to apply.
Got a question? Please let us know if you have any accessibility requirements or questions – we’re here to help.
The closing date is Sunday 19th May 2024. Applications must be submitted by 23:45 UK time.
Interviews: By arrangement. Currently scheduled for the week of Monday 3rd June 2023.