Job Description

Position: Receptionist/ Admin Assistant

Reports to: Assistant Office Manager

Working hours: 35 hours p/w

Annual salary: £17,290-£18,200 per annum

Ref: APA/RAA/12/20

ROLE:

The Receptionist/ Admin Assistant is to act as a professional, efficient and welcoming first point of contact for all visitors and staff to the London Office. Undertaking ad hoc duties and administration for other departments where required in order to provide proactive and efficient support for the business.

RESPONSIBILITIES:

• Deliver excellent customer service, at all times
• Deal with all enquiries in a professional and courteous manner, in person, on the telephone or via e-mail;
• Answer phone enquires efficiently and politely, directing calls to appropriate departments/ external where appropriate. Also take messages and pass on to the relevant person on time.
• Greet visitors to the office in a welcoming manner, ensuring that their arrival is confirmed with the appropriate person.
• Answer client promptly and identify the visitor before allowing access to the building.
• Ensure that all mail is sorted/franked and collected on a daily basis.
• Manage deliveries promptly and ensure recipients are contacted quickly.
• Keep reception and back office area tidy at all times and ensure that all visitors sign in visitors book.
• Ensure all materials needed for meetings are available and that the meeting rooms are clean and tidy after each use.
• Check invoices against logs/delivery notes for couriers & stationery, code invoices prior to authorisation.
• Ensure head office seating plans are updated regularly in liaison with Central Administration department.
• Complete any administrative and typing duties as required.
• Ensure stationery cupboard is tidy and well stocked.
• Be co-operative when service users enter or leave through front door.
• Assist escort staff by opening and closing doors and assist as and when required.
• Maintain and communicate the rotas, taking minutes of various meeting as and when required. Ensure that reception is managed during lunch break.
• Assist with HR administration e.g. DBS checks, reference requests, updating employee file records and ensuring confidentiality of data.
• Assist with HR filing system updating manual and computerised files on timely basis in line GDPR regulations.
• To support Office management eg. Ordering of supplies, maintenance of utilities, maintain office database, spreadsheets, and office stationery.
• Assist as and when required towards building maintenance and office administrative tasks as directed by the line manager.
• To play an active part to maintain health and safety of the premise in line with policies and legislation, conduct fire drills, in particular, when Opportunity Zone learners arrive and depart the building by assisting other staff at the entrance.
• To check mailbox daily and pass the mails to admin team.
• Undertake any additional tasks as directed by the line manager and management.

Person Specification

(Essential skills and abilities):

1. At least one-year experience of administration work
2. Minimum GCSE level of education
3. Numerate and good command of oral and written English
4. Ability to communicate clearly and effectively including answering telephone calls and queries
5. Ability to use office equipment, e.g. fax, photocopier, computer, printer etc.
6. Excellent ability using Microsoft Office including, excel and the internet
7. Proven ability to manage a diverse workload
8. Ability to prioritise work and perform under pressure
9. Ability to type minutes of meetings
10. Ability to write clear correspondence
11. Ability to maintain filing and book-keeping systems as well as office dairy
12. Knowledge of the principles of equal opportunities and commitment to putting them into practice

Desirable:

1. Ability to assist in the organisation of events and seminars

Pecan is a highly respected and dynamic Christian charity. We have been working throughout Southwark for 30 years, helping people who face seemingly impassable barriers to find a way through, re-write their futures and flourish. Our strong staff and volunteer team work with the most vulnerable people to transform lives and communities. Our work is founded on our mission, vision and values, and we are committed to showing kindness, raising self-belief and inspiring hope for the future in the individuals we serve.

As Southwark Foodbank Administrator, you will provide administrative support to the Foodbank project. Supporting the Foodbank and Deputy Foodbank manager in administrative tasks. Maintaining databases and spreadsheets. Thanking our donors. Managing mail outs to donors, suppliers, and supporters. Some social media input. Managing our volunteer system and communicating with volunteers. Occasionally helping with a Foodbank session.

When working for Pecan, you can expect to become a valued member of a diverse and supportive team. In addition to a place in our 30-year legacy, you will receive a generous holiday allowance, pension contribution and life assurance cover. You can also expect regular team meetings and social opportunities, and a variety of other benefits.

We want to hear from you if you:

• Have administrative experience
• Can work with spreadsheets and databases, Word, Mail Merge
• Have good interpersonal skills
• Have experience of the food insecurity sector

Main Responsibilities:

• Answer calls and deal with clients, supporters and volunteers
• Maintaining databases and spreadsheets
• Sending mail outs for Harvest and Christmas
• Co-ordinating and supervising volunteers

Key Requirements (specific skills, qualifications required):

• Good computer skills
• Good interpersonal skills
• Good team worker
• Able to supervise and manage volunteers

Desirable knowledge/expertise

• Experience of the voluntary or community sector
• Experience of working with disadvantaged groups
• Experience of dealing with people from a range of backgrounds and cultures
• Understanding and experience of a range of Christian traditions and denominations and ability to relate well to all

Please read the job description before applying. To apply please submit a CV and covering letter (max 2 pages). In the covering letter please address these questions:
 

1. What excites you about working with Pecan and Southwark Foodbank?
2. Tell us about your computing experience and which computer programmes you are confident using.
3. What administrative experience do you have? Is there any initiative that you are particularly proud of?
4. What experience do you have of volunteering or working with organisations that are seeking to alleviate food insecurity?

Closing Date: Friday 1st October 2021, 5pm
Interview Date: Monday 11th October 2021, Time TBC

HUMAN RESOURCES DEPARTMENT

The HR Function is responsible for attracting, selecting, developing and retaining high-quality medical and non-medical staff for MSF operations and for the MSF UK & Ireland offices. The department is in a period of transition in its structure to support an increased workload. Currently the department consists of 3 units and 19 UK based staff, and 6 team members based remotely in Ireland, Jordan and Tunisia.

The activities of the department focus on two main areas:

1. Secondment of field staff to MSF's field operations worldwide. This includes on the sourcing of staff profiles required for field operations, active recruitment, selection, development, retention and all related administrative aspects. And this also involves management of the recruitment & career management function in Tunisia and Jordan as well as support for the Field HR function in Dublin.

1. HR support for the MSF UK/IE offices in London and Dublin. This includes HR planning, recruitment, contracting, reward and benefits, staff development and retention, HR policy development, management support and all related administrative aspects.

In addition, the department plays an active role in the MSF Operational Centre Amsterdam (OCA) partnership of which MSF-UK is a member. Together with partner sections in Holland, Germany, and India MSF-UK is responsible for implementing the staff and support goals as defined in OCA's Strategic Plan. There is an international MSF HR community, where wider HR discussions take place and where the overall MSF HR agenda is set.

JOB PURPOSE

Supporting the HR Officers (Office and Learning & Development), the HR Administrator will play an integral role in providing general day-to-day HR support in the employee lifecycle from recruitment and selection, on-boarding, learning and development and off-boarding (leaving).

We are looking for passionate individual with administrative experience who might be looking for their first job in human resources or wants to develop their HR skills, knowledge and experiences.

Essentials Requirements:

• Exploring or started the journey towards CIPD membership/ qualification.
• Consistently works to a high degree of accuracy and excellent attention to detail.
• Effective organisation and administrative skills.
• Ability to work independently and under minimal supervision in a fast paced and demanding environment exercising good judgment and using own initiative.
• Ability to work supportively and effectively within and across teams and build good working relationships.
• Good interpersonal, networking and communication skills.
• Fluency in written and spoken English.
• Proficiency in using Microsoft Office packages.
• Commitment to the aims and values of MSF.

MSF UK is an equal opportunities employer. We are committed to diversity and creating an inclusive environment for all employees. We encourage applications from all sections of our diverse community.

Please visit the MSF UK website for the full job description and to apply by the closing date: 3 October 2021, 11.59pm.

The Latin Mass Society, a London based Catholic charity, is seeking to appoint a part-time Office Assistant to assist it in its work of promoting the Traditional Latin Mass.

Based in our central London office at Holborn, the Office Assistant will be responsible for the administrative work of the charity. The General Manager is their line manager.

KEY AREAS OF RESPONSIBILITY

Office administration - The Office Assistant acts as the principal secretary for the LMS office. This includes general correspondence, answering telephone calls, post and emails.

Membership administration - The Office Assistant is responsible for the membership database (CiviCRM), membership renewals, data entry, data analysis, data export (print or email mail-merges).

Mail-order - The Office Assistant is responsible for the administration of the LMS online shop (Drupal Commerce). This includes stock replenishment, stock management, product updates/additions and order fulfilment (picking, packing & mailing).

Information administration - The Office Assistant is responsible for compiling information which pertains to the Charity, including research and document publication and distribution.

Volunteer administration – The Office Assistant is responsible for overseeing office work undertaken by volunteers.

Other tasks as determined by the General Manager.

QUALIFICATIONS

Good knowledge of Roman Catholicism, the Traditional Latin Mass and a willingness to learn more about the intricacies of the Traditional Rite.

Strong customer service and communication skills, with a diplomatic and compassionate attitude.

Excellent multi-tasking skills.

Possess the ability to prioritise work according to deadlines and work under pressure.

Strong attention to detail and the ability to work accurately and in a timely manner at all times.

IT Proficient (Microsoft Windows & software, Google suite)

Ability to lift up to 11kgs.

Advantageous qualifications: Experience of using Drupal (Website content management system)

As the position involves access to confidential information, the successful candidate must be able to respect confidentiality at all times.

TERMS OF EMPLOYMENT

21 hours per week, with occasional Saturday and evening work.

The appointment is subject to a six-month probationary period.

Salary: £13k – £14.5k pa

HOW TO APPLY

Applicants should submit a CV and accompanying letter, in which they detail how their skills, knowledge and experience fulfil the above criteria. The initial selection process will be based upon these submissions. These should be submitted to

Stephen Moseling
General Manager
The Latin Mass Society
11-13 Macklin Street
London WC2B 5NH

Closing date for applications is Friday 22nd October 2021. Interviews week beginning 1st November 2021.

We are looking for a highly organised, effective administrator to support us in enabling incredible engineers and innovators to bring their skills to the UK through the Global Talent Visa route, as well more broadly support our work connecting with the global engineering community.

You will be joining a small, friendly and supportive team that promotes and fosters international collaboration and mobility across the UK and global engineering communities. Specifically, you will be providing administrative support for our work reviewing and endorsing engineers for the Global Talent Visa, liaising closely with our Fellows, the Home Office, and other endorsing bodies. We are therefore looking for someone who is an excellent administrator, with strong communication skills, an ability to work with people of all seniorities, and who can sensitively and effectively handle data, including personal data. If this sounds like you, we’d love to hear from you!

The Royal Academy of Engineering is harnessing the power of engineering to build a sustainable society and an inclusive economy that works for everyone. In collaboration with our Fellows and partners, we are growing talent and developing skills for the future, driving innovation, and building global partnerships, and influencing policy and engaging the public.

We are a UK-based organisation with a global perspective. Through our international partnership activities, we contribute to stronger global engineering leadership, connect researchers and innovators working on solutions to global challenges, and support UK strategic advantage in science and engineering.

As an organisation, we are small enough that you will be known, seen and understood, and big enough to offer great benefits which you would usually associate with much larger organisations.

We offer an unrivalled package of benefits including a non-contributory pension scheme, BUPA cash plan, private medical insurance, subsidised restaurant, regular social activities, health and wellbeing programmes and the possibility of flexible working, as well as significant investment into your personal and professional development.

We have an inclusive and flexible approach to hybrid working based on trust and respecting individual difference, with a fantastic central London office near St James’ Park when you need it.

To find out more and to apply, please visit our website.

Closing date: Midday on 1 October 2021.

Interview dates: 6 and 13 October 2021.

Administrator - Avoiding Brain Injury in Childbirth (ABC

An exciting opportunity for a highly organised individual to join to join the Royal College of Obstetricians and Gynaecologists (RCOG) in an administrative role, working to support the Avoiding Brain Injury in Childbirth (ABC) Collaborative.

About us

The RCOG is a professional membership association dedicated to improving women’s health care across the world. We do this by setting standards for clinical practice, providing doctors with training and lifelong learning, and working with partners to advocate for women’s health and health care across their life course. We are a global leader in this specialist area, supporting 16,000 members in the UK and internationally. We are a values-led organisation placing high standards, innovation, openness, inclusiveness and trust at the centre of all we do.

About the role

The Avoiding Brain Injury in Childbirth (ABC) Collaborative recognise that improving and sustaining safety and quality in any maternity service requires positive leadership to enable a creative and safe culture that values obstetric and maternity staff by encouraging them to contribute their knowledge to continuously improve the care women and families experience, and engage with women and birth partners to gain their insight too.

In this role, you will report to the Head of Programme Delivery and will support the day-to-day coordination of the programme. Other responsibilities include, maintaining a database of programme-related documentation, arranging meetings and other programme-related activities and ensuring web content relating to the programme is up-to-date and accurate.

About you

As the ideal candidate, you will have:

• Experience of supporting a project team
• Excellent stakeholder relationship building skills
• Good knowledge of issues facing women’s health
• Able to convey information clearly in both oral and written form

Benefits

As a key member of the team, you will be located in our brand new, bespoke offices in London Bridge. We offer a friendly working environment with an excellent benefits package that includes:

• Generous holiday entitlement
• Flexible and agile working
• First class pension scheme
• Season ticket loan
• Free staff lunch (on-site only)

Please note, RCOG offices are based in London Bridge, but due to Covid-19, some home working will be required.

How to apply

To apply, please visit our website via the Apply button, to download the full Job Description.

Closing date: 10.00am on Friday 1 October

We believe that diverse teams will deliver the best outcomes for women's healthcare and we strive to be an inclusive employer. We are therefore looking for candidates whose backgrounds, experience and identity enhance the diversity of our existing team. We are particularly encouraging applications from underrepresented groups at the College such as those from black, Asian and minority ethnic backgrounds and those with a disability. To find out more, please see our Diversity Policy and Equal Opportunities Policy.

[We are only accepting applicants with a right to work in the UK; we are unable to sponsor people requiring a work visa].

POSITON:Full Time Academy Administrator 

REPORTS TO:Director of Academy 

SALARY:£26,000 p.a.

PRINCIPAL DUTIES & AREAS OF RESPONSIBILITY

The Florence Nightingale Foundation (FNF) requires an Administrator to support the growing and varied activities of the FNF Academy. The post holder is required to work flexibly across the organisation. The portfolio of activity that they contribute to is likely to vary over time as will the balance of administrative duties. Remote and flexible working is negotiable.

MAIN RESPONSIBILITIES/DUTIES

·Provide administrative support for: 

• Scholarship and Commissioned Leadership Programmes
• Academy events using online booking systems
• Commissioned policy and knowledge mobilisation projects
• The Nightingale Frontline Leadership Support Service

·Work with robust processes and systems to ensure good governance and transparency

ADMINISTRATION

• Support advertisement, recruitment and selection processes
• Handle queries and complaints by telephone, email, and in person
• Work with the Director of the FNF Academy and Scholarship and Commissioned Programme Manager to plan and monitor the annual cycle and timing of deliverables
• Support the booking of venues and FNF Associates
• Maintain up to date records in our Central Records Management System (CRM - Salesforce)
• Prepare and upload information to the FNF website
• Ensure Academy pages on the website are up to date
• Track and contribute to interim and final reports

FINANCE

• Track receipt and payment of invoices related to Academy activity
• Administer scholars’ expenses ​

External Relations

·Provide timely communication to scholars, programme participants, members and alumni

·Provide timely communication to sponsors

·Ensure all data sharing activity is GDPR compliant

COMMUNICATION AND ENGAGEMENT 

• Publicise the FNF Academy opportunities through website and social media
• Support the administration of events including workshops and stakeholder meetings. These could be face to face or virtual.​

CORE VALUES 

The following are core values which relate specifically to this post:

·Integrity

·Flexibility

·Quality focus 

·A supportive style

CORE BEHAVIOURS AND SKILLS

Core behaviours and skills expected of the FNF Scholarship and Commissioned Leadership Programme Administrator are:

·Ability to work effectively as part of a team

·Ability to extract and analyse data

·Ability to prioritise tasks

·Ability to manage time, both own and others

·Ability to take personal responsibility

·Ability to give clear information both verbally and in written communications

·Identify opportunities and approaches to achieve goals and improve results

KNOWLEDGE, SKILLS AND EXPERIENCE REQUIRED

Key Knowledge

Essential 

·An understanding of health and social care sector and its management;

·Educated to degree level (or equivalent) 

·Effective inter-personal skills, able to liaise with senior managers, members of the senior management team and stakeholders, offering guidance and interpretation on complex information

·Experience of working with or within Education or a Healthcare Organisation 

·A proven track record in successfully planning and organising yourself, others and projects

·Excellent organisational skills and abilities

·Experience in taking initiative and responsibility 

·Excellent communication skills

·Exceptional information technology skills 

·Experience of minuting and following up actions of meetings/committees

·Experience of working with multiple stakeholders 

·Competent IT skills including familiarity with Microsoft 365, Salesforce (or other CSM), Video Conferencing platforms, EXCEL and Eventbrite.

Desirable

·An understanding of leadership development and or the healthcare context impacting on nursing and midwifery.

Other 

Training and Personal Development – Continuous Professional Development

The post holder must take responsibility in agreement with his/her line manager for his/her own personal development by ensuring that Continuous Professional Development remains a priority.The jobholder will undertake all mandatory training required for the role.

Health and Safety/Risk Management

All staff are responsible for working with their colleagues to maintain and improve the quality of services provided.This includes complying at all times with the FNF Policies, including Health and Safety policies, in particular by following agreed safe working procedures, and reporting incidents using the FNF Incident Reporting system.

Equality and Diversity

The jobholder must comply with all policies and procedures designed to ensure equality of employment and that services are delivered in ways that meet the individual needs of scholarship nd programme applicants. No person whether they are staff or visitor should receive less favourable treatment because of their gender, ethnic origin, age, disability, sexual orientation, religion etc.

Respect for Confidentiality

The jobholder should respect patient confidentiality at all times and not divulge information unless sanctioned by the requirements of the role.

COMMUNICATION & WORKING RELATIONSHIPS

The post holder will report and be accountable to the Director of the FNF Academy and will work under the direction of Scholarship and Commissioned Leadership Programme Manager as required.

SPECIAL WORKING CONDITIONS

i) PHYSICAL EFFORT:

Frequent requirement for sitting in a restricted position while working at a desk on a computer and use of telephone.The post is based in London, however by the very nature of the job, it may be necessary for the post holder to travel to external meetings around the UK on a very occasional basis. This will involve lengthy train journeys and walking to and from venues.The post holder will have to carry meeting papers to external meetings and will be required to work on the train while travelling. The post holder will give power-point presentations to audiences of various sizes which will involve standing and talking in public.

ii)MENTAL EFFORT:

Frequent and prolonged periods of concentration and mental effort are required ~ 80% of working day. 

iii) EMOTIONAL EFFORT:

The post holder will have tight deadlines and the pressure of meeting these deadlines. The post holder may have to deal with challenges, criticism and complaints about the allocation places and level of funding and how the programmes are managed.

iv) WORKING CONDITIONS:

The role is a blend of home and office based and will require the post holder to be using a VDU more or less continuously. 

If you are an experienced HR Administrator with a passion for recruitment, Royal Trinity Hospice has a role that will enable you to to develop your HR skills in a meaningful, supportive environment.

As the oldest hospice in the UK, we provide compassionate end of life care and support to patients and their families across seven London boroughs. As HR Administrator, you will be helping us ensure our staff are well taken care of. The roles you will help us recruit for are varied and interesting, from retail managers to therapists and nursing staff.

Skills and experience

• Excellent verbal and written communication skills 
• Previous experience of end to end recruitment, including on-boarding 
• Excellent attention to detail and administrative accuracy
• Confident user of MS Office
• Ability to prioritise conflicting demands

Benefits of working at Trinity

• A generous 27 days annual leave increasing to 29 after 5 years and 33 days after 10 years, plus bank holidays 
• Group personal pension scheme
• Non-contributory life assurance scheme
• Store discount
• Cycle to work scheme

How to apply

If you have the skills and experience we’re looking for, click on the 'apply on website' button. You find more information there including the job description and person specification. 

TPP are pleased to be working with a Membership organisation to recruit a Office Manager and PA to chief Executive on a 12 month contract.

This role would suit an enthusiastic person who enjoys being part of a small but fast-paced, delivery-oriented team.

This role will be based from home they can offer hybrid working if you wish to have the option to work from the office.

You will provide personal administrative support to the Chief Executive , you will organise and manage office systems, provide administrative support across the team. You will have responsibility for organisational financial processes, Co-ordinating cross organisational project management, including; capacity planning, milestones and convening project initiation meetings.

Some of your duties will involve organising and maintain the Chief Exec's diary and make appointments, Arrange travel and accommodation as necessary, and handle expense claims, Act as first point of contact, managing incoming email and post, screening phone calls, enquiries and requests, and handling them when appropriate, Take notes at meetings and prepare minutes, Maintain HR records (including absence and annual level) and coordinate new starter procedures and Manage office systems, including stationery and supplies orders, and electronic and paper filing systems. Processing of expenditure: processing supplier invoices and staff expenses; managing and reconciling petty cash. Supporting teams to meet and co-ordinate project set-ups

If you are an experience PA / office manager and would like to be part of a great team/working culture please get in touch now for a more detailed Job description.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

Women in Prison works with women who are involved with the criminal justice system. We are looking for a friendly, can-do person to support the work of London based front line workers, senior managers and the CEO.

You may often be the first point of contact for callers, so excellent communications skills are essential.  Your flexible approach to work will ensure you have the ability to take on a range of tasks as requested. A solid understanding of office based administrative systems is required, along with experience of maintaining office systems and relevant IT skills.

We actively encourage applications from women from a variety of backgrounds, and with a range of skills and experiences. We are particularly interested to hear from Black, Asian and minority ethnic women and women who have personal experience of the criminal justice system. The role is only open to women, in accordance with the sex-based exemptions of the Equality Act 2010 pursuant to Schedule 9, Part 1.

Are you a Senior Administrator with an interest in Project management?

Prospectus is delighted to be working with the leading charity for girls and women in the UK to help find a Portfolio Administrator.

The purpose of this role will be to take on the role of a Secretariat across a number of boards and provide administration support within the Portfolio Management Office (PMO).

Responsibilities will include but not be limited to:

- Scheduling governance meetings

- Updating logs and records following governance meetings

- Processing invoices and payments

- Providing general project support; standards, processes, and managing the team SharePoint site (full training will be provided)

Meetings will take place in the evenings (6pm - 7.30pm) at least three times per month.

This role will involve some office-based work, based In Pimlico with the nearest train station being London Victoria. Please consider your commute time before applying.

As a specialist Recruitment Practice, we are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you in your application.

In order to apply, simply submit your CV. Should your experience be suitable, we will send you the full job description and arrange for a call to assess your suitability and discuss the role further. Please note that the role may close earlier than the date advertised.

Are you an experienced administrator within marketing?

Prospectus is delighted to be working with the leading charity for girls and women in the UK to help find a Multimedia Projects Administrator.

The purpose of this role will be to support the multimedia team to produce high-quality, creative, on-brand film and photography content for the organisation that engages our target audiences across multiple channels.

Responsibilities will include but not be limited to:

- Helping identify suitable units, members, and events to photograph and film, liaising with the relevant people to organise each shoot, and ensuring data protection processes are followed throughout.

- Working with the Multimedia Projects Lead on content for the organisation's YouTube channel, including the creation of thumbnails, titles and descriptions, as well as uploading and subtitling, following best practice.

- Processing monthly reports and support the Multimedia Projects Lead and Multimedia Projects Assistant with the expiry process notifying staff of changes and the steps they need to take.

- Supporting the Multimedia Projects Lead and Multimedia Projects Assistant in ensuring all multimedia content adhere to the organisation's data protection policy and is compliant with the Data Protection Act 2018.

This role will involve some office-based work, based In Pimlico with the nearest train station being London Victoria. Please consider your commute time before applying.

As a specialist Recruitment Practice, we are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you in your application.

In order to apply, simply submit your CV. Should your experience be suitable, we will send you the full job description and arrange for a call to assess your suitability and discuss the role further. Please note that the role may close earlier than the date advertised.

I am delighted to be working with an amazing educational charity in search of a Gift Administrator for 3 months. We are looking for a resourceful and highly organised individual, with a keen attention to detail. The role includes a range of tasks including processing donations and regular gifts, database and financial administration and writing thank you correspondence to donors.
You should be a strong team player and a confident verbal and written communicator with good relationship-building skills, and you should also have the ability to handle multiple administrative tasks. Previous experience of working with databases and finance systems/administration is desirable, although not essential.
This role is based in offices in Victoria. At the present time, the team works a minimum of 3 days a week from the office, with many choosing to work from home the other two days a week.

Main responsibilities:
Processing donations, including Direct Debits and standing orders
Reconciling the bank account at the end of each calendar month
Drafting of correspondence to donors to thank them for their support
Assisting with coordinating fundraising and engagement mailings, both hard copy and via email
Processing team invoices and paperwork
Responding to general enquiries, through monitoring of the team inbox
Accurately maintaining constituent records on our database
Undertake other duties of a reasonable nature, as may be determined by the line manager (Philanthropy Manager) in consultation with the post-holder
This role may require occasional evening and weekend work.

Relationships:
This role will require the post-holder to work closely with the Philanthropy Manager and the wider Philanthropy and Alumnae Engagement team. The successful candidate will also work alongside the Marketing & Communications team, as well as with colleagues in schools. The post-holder will also be a point of contact for alumnae, parents, donors and other stakeholders.

Support:
Maintain and follow standard operating procedures for our Microsoft Dynamics database
Provide ad-hoc guidance to user queries, either written or verbal
With the agreement of the line manager (Philanthropy Manager), provide relief cover and support other teams as necessary. Training will be provided as appropriate.

If you have the above skills and experience and are immediately available, please apply online today!

Marine Society and Sea Cadets are seeking to appoint a Volunteer Support Administrator to join our Volunteer Support Department based in London. We offer flexible working, with an option to flex start and leaving times and offer a hybrid working approach whereby employees can choose to work remotely for up to 3 days a week if they wish. You will join us on a full-time, permanent basis, and in return, you will receive a competitive salary of up to £22,000 gross per annum depending on experience.

Marine Society and Sea Cadets (MSSC) is a leading maritime charity in lifelong learning and personal development and is the governing charity of the Sea Cadet Corps (SCC), a civilian voluntary youth organisation engaging some 15,000 young people over 400 Sea Cadet Units, throughout the UK. The SCC offers a wide range of youth opportunities with the same enduring objective – to give young people the best possible head start in life through nautical adventure and fun.

The Volunteer Support Administrator role involves acting as the first point of contact via email and phone for our 8,000 volunteers, providing warm and friendly assistance. This role provides vital support to volunteers within our enrolment process as well as administrative tasks that aid and celebrate our volunteers.

This is an exciting, rewarding and interesting post in a charity with broad and diverse operations across the United Kingdom and at sea, offering wide scope to develop both the role and your own professional skills.

What we're looking for in our ideal Volunteer Support Administrator:

• Proven administrative and IT skills
• Organised
• A strong team player
• Excellent verbal and written communication skills

In return as our Volunteer Support Administrator, you will receive:

• 25 days’ annual leave
• Training opportunities and professional development
• Pension Scheme
• Life Insurance
• Private Medical Insurance
• Employee Assistance Programme
• Season ticket loans
• Eye Care

Closing Date: Sunday 10th October 2021

Interview Date: Friday 15th October/ Monday 18th October

If you feel you have the skills and experience to become our Volunteer Support Administrator, then please click “apply” below – we’d love to hear from you!

Applications should consist of a CV and a supporting statement. Without this, we sadly will be unable to consider your application for this role.

Successful applicants will be required to undergo an enhanced DBS check.