Office administrator jobs in loughton, essex

We are Hestia. We make a difference.

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Housing Services Manager to play a pivotal role in our Central Services in London.

Sounds great, what will I be doing?

The Housing Manager plays an important role in delivering high-quality housing services to vulnerable people, including those with complex mental health needs, young people, and survivors of domestic abuse. Reporting to the Head of Housing Services, the Housing Manager is responsible for ensuring that tenancies are sustained, rent is collected on time, and repairs are reported and monitored efficiently. The role requires a good understanding of housing law and involves working closely with other agencies in a supported housing environment. Key tasks include overseeing rent collection, ensuring correct tenancy sign-ups, and providing trauma-informed housing management in line with organisational values.

The Housing Manager also leads a team of Housing Officers, offering regular supervision, training, and support to help improve their performance and knowledge. They are responsible for making sure repairs are followed up, rent accounts are managed properly, and performance targets are met. The role involves building positive relationships with service users, dealing with complaints or issues, and working with support staff to help tenants maintain their housing. Accurate record-keeping and reporting are essential, and the Housing Manager must work with partners like local authorities and support services to ensure that housing support is delivered effectively and professionally.

What do I need to bring with me?

You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.

Here's what the team will be looking for

The ideal candidate will have solid experience delivering housing management services within supported accommodation or housing associations. They must have a proven track record in line managing or supervising staff and demonstrate strong expertise in rent collection and arrears management. It is essential that they have worked with people who have complex needs, such as mental health challenges, experiences of domestic abuse, or homelessness. The ideal candidate must have a good understanding of housing law, tenancy and licence agreements, and rent recovery procedures. They should also be knowledgeable about Housing Benefit, Universal Credit, and entitlements for individuals with No Recourse to Public Funds (NRPF). Strong interpersonal and conflict resolution skills are essential, along with effective written and verbal communication abilities. The candidate must be IT literate and experienced in using housing management systems. Additionally, they should possess the ability to coach, support, and motivate staff to ensure high standards of service delivery.

Interview Steps

Interviews for this role will be held at our Head Office on 13th August 2025

We keep our interview process simple, so you know exactly what to expect.

• Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
• Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.

Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.

Our commitment to Equality, Diversity, and Inclusion

Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.

We are a disability confident employer

Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.

Safeguarding Statement

Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.

Important Information for Candidates

If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.

We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.

The Role

As Finance Manager, you will be responsible for managing and monitoring all charitable income and expenditure, financial forecasting, producing management accounts, annual financial accounts, and maintaining effective control systems. The post holder will also have the opportunity to work on strategic projects such as developing our financial practice and policies, grant reconciliation and forecasting.

The successful candidate will have charity accounting experience and at least qualified by experience in charity accounting. In addition to the relevant technical skills, we are looking for someone who is committed to our mission, takes a proactive approach, is excited to support our responsive, dynamic organisation to develop and grow, and has excellent people skills to build and maintain effective relationships with colleagues.

Whilst this is a remote role, some occasional travel (approx 6-10 times per year) to London and the South East for meetings and get togethers will be expected.

Key Responsibilities

Day to Day Financial transactions 

• Accounts Receivable

• Accounts Payable

• Bank Reconciliation

• Payroll

• Process expense claims

Financial Control

• Ensure financial controls and the integrity of the financial records are maintained

• Complete month end processes and prepare management accounts, KPIs and commentaries on a timely basis

• Lead the audit process and preparation of statutory accounts.

Financial Planning

• Work with the CEO and Executive Director to prepare budgets and forecasts

• Monitor performance against project specific and organisational budgets throughout the financial year

• Develop projections to support strategic and business planning

• Monitor and report on reserve levels based on current projections

• Support the fundraising functions (Executive Director) with ongoing analysis and reporting

• Prepare and manage cashflow forecasts

Secretariat Duties

• Preparation of papers for, attendance at, quarterly Board meetings

• Arranging and minuting Quarterly Board meetings, 

Supporting the organisation

• Business planning including tracking multi-year grant commitments and understanding the balance of reserves after future year income and grant commitments

• Support Fundraising with donor reporting requirements, reconciliation of income received and reviewing of income against budget and forecast

• Contribute to strategic projects and funding bids.

Audit and Taxation

• Lead the relationship with the auditors, ensuring that the audit is delivered on schedule and all statutory filings are made on time.

• Responsible for the preparation of statutory accounts and supporting schedules.

• Liaise with tax advisors to ensure compliance.

• Complete quarterly VAT returns and Gift Aid returns.

Treasury

•  Lead in the management of bank accounts and deposits.

The salary is £38,000 FTE pro rata, for 21 hours per week, with 17 days annual leave including bank holidays.

PERSON SPECIFICATION

We are looking for a dynamic finance professional, eager to make a difference. We need someone as keen to get stuck in with the day to day administrative aspects of the role, as with helping us lead the organisation through strategic planning and growth. 

You have experience in effectively managing finances in a charity setting and can manage your own time effectively with great motivation. You are able to communicate effectively with colleagues, requesting information and presenting findings in a clear and approachable manner. 

Ideally, you combine the professionalism of the corporate world with the heart of a grassroots movement, directly contributing to the impact of this fast-paced, responsive organisation.

Essential

• Sound knowledge and demonstrable experience of UK Charity SORP, charity sector financial practices and preparing statutory accounts

• Qualified by experience or part qualified CIMA, ACCA, ACA 

• Experience of preparing and managing an audit process

• A critical eye for reviewing accounting transactions and ensuring accuracy

• Strong attention to detail with a clear and diligent working approach

• Experience of VAT within a charity context

• Excellent IT skills, including experience of using Microsoft Office; in particular great Excel skills

• Ability to work independently and use initiative to manage a busy and varied workload

• Experience of using QuickBooks

• A proactive and solutions focussed approach

• Excellent team player, willing to work flexibly and collaboratively to respond to changing organisational needs/priorities

• Personable, with excellent communications skills and the ability to communicate effectively with colleagues and a range of audiences (e.g. reports, presentations)

• Ability to explain finance procedures to non-finance people

• A commitment to The Flying Seagull Project’s mission

• A commitment to equity, diversity and inclusion

Desirable

Experience or understanding of working in the international development sector would be an advantage.

How to apply

If you think this sounds like your ideal opportunity and you’d like to join our Seagull team as our Finance Manager, please apply via CharityJob, submitting your CV plus a brief cover letter (maximum 2 sides A4) showing us how you meet the points in the Person Specification above. 

We are considering applications on an ongoing basis as they are received, and intend to hold the first round of virtual interviews during the weeks of 28th July and 4th August, so don’t delay!

We encourage applications from all suitably qualified or experienced individuals, regardless of their race, gender, biological sex, disability, religion/belief, sexual orientation or age.

Join Our Team as our Apprenticeship Onboarding Specialist 

Lift Schools is a growing provider of high-quality, learner-focused apprenticeships in the education sector. We’re looking for a proactive and organised Apprenticeship Onboarding Specialist to guide new apprentices from enquiry to programme start, ensuring a smooth, compliant, and engaging onboarding journey.

About the Role

You’ll be the first point of contact for future apprentices, responsible for managing applications, conducting enrolment calls, supporting initial assessments, and ensuring all compliance documentation is complete and funding-ready.

What You’ll Need

• Experience in admin or customer service roles, working with multiple stakeholders
• Excellent verbal and written communication skills; essential for stakeholder management
• Strong organisational skills with high attention to detail
• Determination and tenacity to ensure timely onboarding
• A learner-focused mindset and ability to manage multiple onboarding journeys
• Confidence and experience using digital systems (Google Suite; learning or CRM platforms)
• Knowledge or experience of apprenticeship funding rules and compliance

As our apprenticeship provision grows it may become a possibility to offer this role as full time at a later stage.

Who are Lift Schools?

Lift Schools is made up of 57 primary, secondary and special schools, educating more than 33,000 pupils across the country. We believe education can transform lives – and we want every child in our schools to achieve their full potential.

Our mission:
We will provide an excellent education to every child, in every classroom, every day.

With excellent leadership and teaching in every school, we will help children go on to lead successful and happy lives.

We will work with others beyond our network to benefit more children and communities.

How we support you

At Lift Schools, we believe talent drives performance. We offer you:

Comprehensive training: We offer bespoke training to help you hone your skills and progress your career.

Generous benefits: From your pension plan to healthcare and financial support, we've got you covered.

Lifestyle savings: Enjoy discounted gym memberships, travel deals, and even electric vehicle incentives.

The role is due to commence: September 2025

Closing date: 3rd August 2025

Interview dates: 14th and 15th of August (online)

We reserve the right to close this vacancy early should we receive an overwhelming response. All candidates are advised to refer to the job description and person specification before making an application.
Lift Schools is committed to ensuring the highest levels of safeguarding and promoting the welfare of our pupils, and we expect all our people and volunteers to share this commitment. We adopt a fair and consistent recruitment process which is in line with Keeping Children Safe in Education guidance. This includes online checks for shortlisted candidates. All offers of employment are subject to an Enhanced DBS check, references, and where applicable, a prohibition from teaching check.

Lift Schools embraces diversity and promotes equality of opportunity.  Job share, part-time and flexible working opportunities will be considered.

We are a Disability Confident Employer and there is a guaranteed interview scheme for candidates with disabilities who meet the minimum selection criteria. 

Location (UK): Office Hybrid* - London/Chesterfield (potential office relocation to central Sheffield in 2026)
Hours: Full time, 35 hours per week
Travel: Occasional travel to Versus Arthritis offices (London, Chesterfield, Cardiff, Belfast, Glasgow)
 

Join us and use your skills, knowledge, passion and energy to help us achieve a future free from arthritis.

We’re seeking a Media and PR Assistant to join our busy press office working to grow the charity’s profile and media reach. This role would suit a team player with a proactive attitude who has a keen interest in, and knowledge of, the media. Strong communication skills – both written and verbal - are a must.

About the role

As the Assistant PR and Media Officer, you will work across the media and PR team to support the delivery of impactful media coverage that will build understanding of the issues affecting people with arthritis, increase awareness of Versus Arthritis and drive change.

This will include acting as a point of contact for journalists seeking information and working with colleagues across the charity to provide timely and accurate comment, requiring occasional out of hours work. As well as responding to reactive media enquiries, you will have the opportunity to help deliver proactive media work and write press releases. 

Central to increasing awareness and understanding of arthritis is through sharing the experiences of people with lived experience. Alongside the Stories Officer, you will support people to share their stories with media and help manage these important relationships. 

A key part of the role is to provide administrative support and to lead on media monitoring and evaluation, ensuring this supports team performance and learning. We’re a friendly and supportive team, keen to help you progress and thrive.

About you

If your knowledge, skills and experience include the following then we’d love to hear from you:

• Experience writing in different styles and producing content for different audiences.
• Excellent written and verbal communication skills.
• Confident working with internal and external stakeholders at different levels.
• A proactive, ‘can do’ attitude and desire to learn and develop.
• The ability to work on different priorities and manage time effectively to meet deadlines. 
• An interest in improving the lives of people with arthritis and the willingness to gain knowledge of arthritis and musculoskeletal conditions.

*As a hybrid worker the expectation is that you will spend around 40% of your working time in our office spaces or working in community settings. As an inclusive employer we will consider home-based working for anyone where office-based hybrid working would be a barrier to being able to work for us, for example for someone living with a long-term health condition or disability.

Benefits

Your excellent benefits include:

• Flexible hours, environments and working practices to promote a healthy work/life balance.
• Health and wellbeing support – including the Employee Assistance Programme (free confidential 24/7 support with mental health, legal and financial queries).
• Simplyhealth cash plan.
• Supportive and inclusive culture, with a wide range of employee networks and support groups available to join.
• Learning and personal development opportunities.
• Competitive annual leave, with the option to buy/sell up to five days per year.
• Generous pension plan, with employer contribution of up to 10%.
• Life Assurance plan (4 x salary).

​Application deadline and shortlisting 

• We advise candidates to apply early as we reserve the right to close applications ahead of the advertised date.  
• Only shortlisted candidates will be contacted. 

We do not wish to receive contact from agencies or media sales. 

Please note that we do not use Artificial Intelligence (AI) during our recruitment and selection processes, and we would respectfully ask that you also refrain from using AI during the selection process. Whilst we do recognise that AI may be a beneficial tool for some when aiding research and preparation for an application or interview, we want to maintain a fair, inclusive and positive recruitment experience at Versus Arthritis where candidates can feel supported to demonstrate their experience, knowledge, and skills without the use of AI generated answers. 

Interview

Interview dates are to be confirmed.

As a Disability Confident Employer, we guarantee you will be offered an interview if you disclose a disability and demonstrate sufficient evidence within your application that you meet the essential criteria for this role. We will also make any reasonable adjustments you may require for your interview.

Location: London
Salary: £32,000 per annum (FTE)
Hours: 3 days/week in White City, flexibility for 2 day remote working depending on the needs of the organisation
Contract Type: Fixed Term Contract
 
Would you like to…
 
Play a vital behind-the-scenes role in supporting a community-led movement in West London?
Keep people, plans and projects organised and moving forward?
Be part of a small, passionate team committed to inclusion, wellbeing and connection?
 
If so, this role could be the perfect fit.
 
About the Role
 
Our client is a resident-led partnership based in Wormholt and White City, working to create a connected, inclusive and thriving community. They deliver community events, support young people, and promote health and wellbeing – always with local voices at the heart of what they do.
 
As Project Officer, you’ll be the organisational anchor for the team – keeping things running smoothly through excellent admin, communication, and project support. From booking meetings and updating our socials to supporting events and managing the inbox, your work will be varied, fast-paced and impactful.
 
You’ll work closely with the Project Manager and other delivery staff to support the success of their  programmes and ensure residents feel welcome, informed and heard.
 
What You’ll Be Doing

• Providing day-to-day admin support to the team, including scheduling, note-taking, supplies, and logistics
• Supporting the smooth running of monthly resident-led Board meetings (including preparing papers and recording minutes)
• Maintaining their online presence and social media channels with engaging, up-to-date content
• Being the first point of contact for enquiries, offering a warm, responsive service
• Assisting with identifying funding opportunities and supporting bid submissions
• Attending community events as an accessible, welcoming representative of their organisation
• Supporting project delivery, event planning and project monitoring as needed

 
They’re Looking For

• At least two years’ experience in administration and/or office coordination
• Confident IT user (MS Office, email, social media platforms, web editing)
• Great written and verbal communicator with a friendly, professional manner
• Excellent attention to detail and a love of organisation
• Creative with social media and confident managing online content
• A positive, proactive team player with a passion for inclusion and community

 
Experience in community engagement, event support, or bid writing is a bonus. Knowledge of Wormholt and White City is also desirable but not essential.
 
Why Work With Them?

• Real impact – Your work helps real people in a local community
• Supportive culture – Join a small team with a big heart
• Flexible working – A healthy balance of on-site and remote work
• Learning opportunities – Gain hands-on experience across a variety of community projects

 
Ready to Apply? If you’re organised, creative and passionate about local communities, they’d love to hear from you.
 
Join a Purpose-Led Team – Make a Real Difference as Their Project Officer!
 
REF-222794

Closing date: 04 August 2025 at 00:00

Finance Assistant

Purpose of the role:

 

We are looking for a highly organised and detail-oriented Finance Assistant to support our Finance function in its day-to-day operations. This role is key to maintaining accurate financial records, supporting payment processing, and ensuring robust financial administration. You will work closely with the Head of Finance and play a critical role in supporting internal processes and contributing to the effective financial management of The Churchill Fellowship.

Key responsibilities:

 

Financial Processing and Bookkeeping

• Perform day-to-day bookkeeping duties and ensure timely and accurate data entry
• Process supplier invoices and Fellows' grant payments via the purchase ledger
• Prepare weekly payment runs and ensure payments are accurate, authorised and recorded
• Manage and reconcile credit card transactions and receipts
• Manage the Finance@ inbox, respond to queries, and escalate issues where appropriate
• Maintain accurate and up-to-date records of all transactions, including bills, payments, and expenses

 

Bank and Account Reconciliations

• Reconcile all bank accounts on a monthly basis
• Reconcile credit card accounts monthly and ensure supporting documentation is complete
• Reconcile investment accounts and balances each month
• Support monthly income and expenditure reporting to assist internal financial monitoring

 

Registers and Schedules

• Maintain the Fixed Asset Register in Xero and ensure assets are correctly recorded
• Update and maintain the Prepayments schedule
• Maintain Gift Aid records and prepare reconciliations for claims

 

System Updates

• Update financial records in Salesforce, including recording of grant payment dates
• Support the audit process by preparing accurate financial records and providing documentation
• Code and enter all transactions promptly and accurately in the accounting system
• File and maintain financial documents (both digital and paper) in accordance with retention policies

 

General

• Due to the nature of the role, on occasion, you may be required to work some evenings and weekends in order to fulfil the obligations of your role.
• You may also be asked to carry out other reasonable duties in line with the scope of the role and needs of the organisation.

Person Specification

 

Qualification: 

• Degree level or equivalent transferable skills - Desirable
• AAT qualified or equivalent experience - Desirable

 

Skills and Experience 

• Demonstrable experience in bookkeeping and purchase ledger
• Experience preparing payment runs and managing account reconciliations
• Experience working with accounting software (Xero, Sage, or similar)
• Experience using CRM systems such as Salesforce - Desirable
• Experience maintaining financial schedules and registers (e.g. assets, prepayments)
• Excellent attention to detail and accuracy
• Strong organisational and time-management skills
• Ability to manage multiple tasks and prioritise effectively
• Proficient in Microsoft Office, particularly Excel
• Strong written and verbal communication skills - Desirable

Personality Characteristics 

• A great team player with a pro-active, confident, and positive approach and the ability to contribute to a culture of collaborative working
• The ability to work with good humour, tact, and diplomacy
• Commitment to confidentiality and data integrity
• Alignment with TCF’s values, purpose and commitment to equity and inclusion
• Passionate about achieving excellence through personal development and continual learning

About our charity

Join us to support people-led change across the UK 

We run the Churchill Fellowships, a unique programme that supports UK citizens to find new solutions worldwide for today’s most pressing challenges.

Every year we fund over 100 new Fellows to discover the latest ideas and best practice in any practical issue they care passionately about, anywhere in the world. The topics they explore cover every aspect of society and are often informed by their own lived experience. They meet leading practitioners, encounter cutting-edge projects and gather their findings in a published report. We help share their findings to inspire change in communities, sectors, and fields across the UK.

Fellows tell us that their Fellowship is life-changing, for themselves and for those who benefit from their global learning. These are dedicated and practical individuals with a strong vision of the change they want to see, the knowledge to progress it and the drive to make it happen. As a result, their impact is felt throughout the UK and many go on to be leaders in their fields.

Our unique approach has created a community of thousands of highly effective changemakers working on the frontlines of today’s key issues. At the heart of all this is a simple but enduring concept: we are empowering individuals to learn from the world and transform lives across the UK.

Working for The Churchill Fellowship

Detailed package, benefits and wellbeing package:

• Salary £35,000 per annum (pro-rata 22.5 hours per week)
• Hybrid working policy (minimum of 1-2 days per week in the office)
• 5 weeks holiday a year, with additional paid leave when the office closes over the Christmas Break 
• 1 weeks paid leave for volunteering 
• Non-contributory pension scheme with 10% employer contribution
• Enhanced maternity, paternity and adoption leave and pay
• Employee Assistance Programme
• Life Assurance
• Bike purchase salary sacrifice scheme (Cycle2Work)

We have embraced the benefits of working from home and at the same time, we value the contribution of face-to-face contact in building teamwork, collaborating with your colleagues, exchanging ideas and know-how, and for work efficiency. We therefore operate a hybrid working policy, where staff can work from home if they wish, however everyone is required to work in the office a minimum of 1 to 2 days a week with Tuesdays as the core day for regular whole team meetings.

Note: unfortunately, we are not currently in a position to offer sponsorship for visas and all applicants will need to have, and be able to prove, the right to work in the UK.

How to apply 

Please submit your CV, along with a cover letter using this as an opportunity to tell us a bit more about who you are as a person. As a people centred, relational organisation, we want to understand how you as an individual are going to be a great fit for this role. 

Recruitment Process

We hope to meet initially with as many candidates as possible, however where demand is unusually high, we may not be able to meet everyone.

If your skills and experience are relevant to the role, you will likely meet with a member of the HR Team to talk through any questions you may have, and for us to find out a bit more about you.

Once the advertising has closed, we will invite the shortlisted candidates to a formal in-person interview with the view to appointing the Finance Assistant as soon as possible after that.

Equity, diversity and inclusion are core to the values and ethos of the charity’s work across all activities. The Churchill Fellowship is committed to being an inclusive employer with a diverse workforce. We encourage applications from people from the widest possible diversity of backgrounds, cultures and experiences.  Our office accommodation is accessible throughout.  

Crisis is the national charity for people experiencing homelessness. We have embarked on our 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.

We are now recruiting the team that will deliver Crisis at Christmas 2025. This unique project mobilises a huge volunteering effort to provide warmth, companionship and vital services in temporary centres across London to people facing homelessness.

Vacancies: We are hiring for three vacancies

Contract: Fixed Term Contract – 16 September 2025 to 30 January 2026

Hours: 35 hours per week (some rota’d working to cover weekends and bank holidays over Christmas period)

Location: Canning Town Warehouse, Unit 4 SEGRO Park, London E16 4ES (minimum 2 days per week) alongside homeworking

About the role

As Project Assistant in the Volunteering Team, you will play a proactive role in supporting the recruitment and management of Crisis at Christmas volunteers. This is a great entry-level opportunity to be part of a collaborative and supportive team making a real difference. Acting as the first point of contact for all volunteer enquiries, you will ensure an equitable and inclusive experience for every applicant by processing volunteer applications and confidential data with care and diligence, and by conducting essential safety checks to make sure our volunteers are suitable.

We’re looking for someone who brings bold ideas and a positive attitude, is comfortable working with people from all backgrounds, and wants to help create an impactful volunteering experience. When our project goes live, you’ll also play a key role in running our friendly volunteer helpline—helping people feel supported and ready to make a difference.

About you

To be successful in this role you will have:

• Experience of customer service and be comfortable answering high volumes of volunteer enquiries on the phone or via email in a professional and friendly manner
• Excellent spoken and written skills to communicate effectively and confidently with a wide range of audiences.
• Strong organisational skills with an ability to manage multiple priorities and work to tight deadlines.
• A positive and proactive mindset, coupled with a strong willingness to contribute and support the success of the project.

You may have experience in a busy customer service or call centre environment or experience in events or working on busy projects. You should have an interest in the charity or homelessness sector and a commitment to Crisis’ purpose and values.

Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.

Working at Crisis

Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.

Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.

As a member of the team, you will have access to a wide range of employee benefits including:

• A competitive salary. Please note our salaries are fixed to counter inequity and we do not negotiate at offer stage.
• Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy.
• Pension scheme with an employer contribution of 8.5%
• 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave.
• Enhanced maternity, paternity, shared parental, and adoption pay.
• Wellbeing Leave to be used flexibly
• And more! (Full list of benefits available on website)

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.

How do I apply?

Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.

Closing date: Wednesday 30 July 2025 at 23:59

Interview process: The interview will consist of a competency-based interview + written task.

Interview date and location: Interviews will be held at our Canning Town Warehouse on Tuesday 12 and Wednesday 13 August 2025

AI in Job Applications

We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences

Accessibility

We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help.

Registered Charity Numbers: E&W1082947, SC040094

Legacy Income Manager
Permanent
Full time (34.5 hours)
Hybrid between home and our London Office
£38,000 - £42,000 per annum
 

About us
At Macmillan you'll find talented people working together to do whatever it takes to support people living with cancer. We're going all out to find even better ways to help even more people who need our support. Our values are at the heart of who we are and everything we do, inspiring our thinking and guiding our actions.
 

About the role
We are currently seeking an experienced Legacy professional with a good understanding of charity legacy administration, to assist Macmillan in receiving its rightful entitlements from gifts in supporters' wills in a timely manner, by collaborating with executors and other charities to maximize the value of each gift whilst also aiming to enhance the charity's reputation.

The postholder will manage a caseload of higher value, residuary, specific and trust gifts, ensuring executors, family, and friends have a positive experience with Macmillan as a beneficiary. Responsibilities include accurately recording data, creating valuations per the Charity Commission’s SORP 2019 and Macmillan’s Legacy Income Recognition Policy, and assessing any conditions on gift usage. Communication with executors and co-beneficiaries will occur via letters, emails, and phone calls. Additionally, you will gather stories to promote legacy giving and adhere to all data protection laws.
 

About you
We’re looking for someone with the following skills and experience:

• Understanding of Charity Legacy Administration and/or Estate Administration within private practice and/or have done electives in Probate as part of a law degree or Graduate Diploma in Law.
• Strong written and verbal communication skills including a confident and welcoming telephone manner.
• Strong relationship building skills.
• Knowledge of data protection law.
• Technology Skills, including working knowledge of the Microsoft Office suite.

About our benefits

• 25 days holiday plus flexible bank holiday options, increasing by 1 day every year of service up to 30 days
• Pension matched up to 7.5%
• 120+ learning and development offers, with access to external professional qualifications
• Flexible working patterns, such as compressed hours, flexibility to work earlier or later around our core working hours of 10am-4pm
• Holiday buying and selling scheme, life insurance, free wills, retail discounts and much more

Recruitment Process
Application deadline: Tuesday 29th July 2025

To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed.

We're looking for an experienced, proactive, and resourceful Repairs Maintenance Manager located at our Head Office in Caledonian Road, Islington.

£50,000.00 per annum, working 35 hours per week.

Want to feel like you have an exciting future? You'll feel at home here.

Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

Our benefits include:

• Annual leave increasing up to 30 days with length of service
• Free DBS
• Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
• Fully paid induction programme and further training
• ILM courses and Apprenticeship Programmes
• Cycle to work scheme
• Employee Assistance Programme for 24-7 confidential support
• Online wellbeing resources
• A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
• Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution

Look Ahead Care and Support own and manage a mixed portfolio of properties across London and the Home Counties. The organisation accommodates customers with a range of support needs.

The Repairs Manager will work as part of the Property Services team. Assuming day-to-day responsibility for the oversight and coordination of all repair and maintenance activities across all tenures (Supported, Unsupported, Intermediate and Market Rent).

Responsible for working collaboratively with the Customer Contact Centre to facilitate the timely and efficient completion of repairs and maintenance tasks in accordance with established standards and regulatory requirements. Offering technical expertise, whilst being a lead escalation for Contractor Management and Commercial Meetings.

The Repairs Manager ensure the timely and efficient completion of repairs and maintenance tasks in accordance with established standards and regulatory requirements.

Your exceptional organisational skills, technical expertise, and ability to communicate effectively with both internal teams and external stakeholders will be vital to your success in this role. In addition to reporting to the Head of Repairs and Voids Maintenance weekly on the current position of the department in respect of Contractor Performance, Invoice Processing and Customer Satisfaction; you will maintain Line Management responsibility for the Repairs and Voids Property Inspector and Repairs & Invoice Admin and further development of any additional administrative staff.

The working hours for this role are 9.00 - 17.00, Monday - Friday.

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

For a full job description, please visit our website.

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose and we live and work by our values:

• We focus on Excellence and innovation.
• We are Caring and Compassionate.
• We are Inclusive and Trusted.
• We work in Partnership and are One-Team.

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Contract: 2 year fixed contract

Location: This is a hybrid position, with an average minimum of 2-3 days based in our London office, working remotely from your home, and occasional around Britain. You should live within commuting distance of our London Office.

Hybrid Working: Connexional Team staff based at Methodist Church House have a hybrid work pattern which is currently 2-3 days in the office, and the remaining days remote.

About the Role

Are you an experienced project manager passionate about social justice and global mission?

The Methodist Church in Britain is looking for a Mission Projects Officer to deliver impactful initiatives in the key areas of social justice, organising, reparative justice and global relations.

This is a role for someone who thrives on purpose-driven work and wants to make a tangible difference.

This role sits within the Justice team, working collaboratively with the Global Relationships Team and others. You will also be a part of the wider Mission Team, playing a key role in implementing our strategy in response to Our Calling and the Methodist Way of Life.

In this post, you will focus on the following priorities:

• The managements and delivery of projects as part of the Justice and Global Relationships Teams
• Facilitating effective consultation and collaborative working groups

• Conducting research and producing reports to inform senior decision-making
• Coordinating events that inspire and mobilise communities

About You

The ideal candidate will need the following:

• Experience in project management and delivery
• Ability to problem solve, working both independently and collaboratively when required
• Excellent time and self-management
• A collaborative and inclusive approach to working with others

• Ability to communicate complex ideas with clarity and to engage diverse audiences with sensitivity

Should you wish to discuss this role informally, please contact: Rachel Lampard  or Andy Dye (details on website)

Our Culture, Values and Benefits

Thank you for considering joining our inclusive and welcoming team that strives for excellence and values employee wellbeing.

We value and support all those who join our team through a positive work-life balance augmented by generous annual leave (plus an extra 3 days over Christmas/New Year), TOIL, flexi-leave and an on-site Wellbeing Adviser service. We offer a generous occupational pension scheme, where the Methodist Church will pay double the employee contribution up to a maximum of 16% employer contribution.

The Methodist Church is an inclusive and supportive employer. We are actively committed to encouraging applications from people of all backgrounds. We welcome applications from people of Black, Asian and other Minority Ethnic groups. We also welcome applications from people living with disabilities.

If you have questions about the vacancy or require reasonable adjustments to be made at any stage of the recruitment process, please email HR (details on website)

Closing Date: 27 August 2025

Interview Date: 10 September 2025

As the Head of Academic Services, you will be responsible for overseeing all aspects of the academic department, ensuring smooth operations and fostering an effective, positive learning environment. This role involves direct line management of the Academic Services and Student Services team as well as collaborating with the other departments to uphold academic and company standards. Reporting to Senior Management, you’ll play a crucial role in formulating reports, monitoring performance metrics, implementing and overseeing academic policies to achieve our objectives.

This is a senior role within the organisation and the successful candidate will be a leading member of the leadership team. The role will require previous experience in a comparable management position in an academic setting, with extensive knowledge of Higher Education regulatory frameworks, policies and procedures.

The Head of Academic Services is responsible for managing, developing and strengthening Fourth Monkey’s academic and student support services, quality assurance and enhancement.

The Head of Academic Services acts as the expert in academic standards, oversight, programme management, student services and academic quality & compliance for the organisation and as such undertakes a senior responsibility within the smooth operational and administrative management of the organisations day to day operations.

This role is about driving student success. 

Harris Hill are delighted to be working with a fantastic charity to recruit for the Relationship Manager in order to help manage various diverse and exciting accounts within the charity.

In this key position, you will manage a diverse portfolio of high-value donors and collective fund accounts, overseeing financial administration, client communications, and compliance. You’ll play a crucial role in ensuring funds are distributed efficiently and effectively to charities and social enterprises worldwide.

As a Relationship Manager you will:

• Manage and nurture relationships with High-Net-Worth donors and collective fund clients.
• Administer client finances including bookkeeping, reconciliation, cash flow, payments, and donation reporting.
• Ensure compliance with UK charity law and regulatory requirements.
• Liaise with clients, intermediaries, grantees, and third-party service providers.
• Support external communications, events, and networking to grow the organisation’s profile.
• Maintain office systems and provide administrative support as needed.

 

To be successful, you must have experience:

• Experienced in delivering exceptional service to HNW/UHNW individuals, with a genuine passion for philanthropy.
• Knowledgeable about the charity sector and grant making processes.
• Detail oriented with strong analytical and compliance skills.
• An excellent communicator, confident in both verbal and written forms.
• Organised, proactive, and able to manage multiple priorities in a fast paced environment.
• Skilled in Microsoft Office and comfortable working with sensitive data.
• A collaborative team player with a positive attitude and eagerness to learn.

Salary: Starting salary £35,000

Contract type:Full-time, permanent

Location- London, hybrid working

Closing date: On rolling basis

Interview: TBC

Recruitment process: Cv and Supporting Statement to

If this sounds like you, then please do get in touch ASAP!

Unfortunately, due to resource capacity, we will only contact candidates that are shortlisted for interview. Therefore if you do not hear from us within 2 weeks of the closing date please note your application has been unsuccessful.

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

Role Overview

The Facilities Coordinator supports the smooth day-to-day running of all sites used by The Listening Place (TLP). This hands-on, practical role involves coordinating maintenance, basic health & safety compliance, and supplier relationships across multiple TLP locations. The post-holder will work closely with Centre Managers and the Head of Operations and Finance to ensure that all buildings are safe, well-maintained, and equipped for volunteers and staff to deliver our vital services. The role requires regular travel between sites and occasional out-of-hours availability for urgent incidents.

Key Responsibilities:

Facilities Management:

• Act as the first point of contact for facilities related issues across all TLP sites, ensuring timely and practical resolution.

• Work closely with Centre Managers to ensure each site operates effectively and comfortably.

• Organise and oversee general maintenance, repairs, renewals, and improvement works.

• Help obtain and review quotes from contractors, tradespeople, and suppliers, ensuring value for money and quality.

• Ensure appropriate furnishings, office equipment, and supplies are available at all sites and remote work locations.

• Manage relationships and contracts with external service providers (e.g. cleaners, utilities, insurers, waste management).

• Maintain oversight of security and access arrangements (keys, fobs, alarm systems).

IT, Communications & Utilities:

• Act as the primary liaison for external IT support providers, telecoms and internet suppliers.

• Support day-to-day troubleshooting by working with providers to resolve outages or access issues.

• Maintain up-to-date records of contracts and support arrangements.

Health, Safety & Compliance

• Coordinate facilities-related health and safety compliance, including fire safety and general building safety.

• Organise and monitor statutory and routine inspections, including:

   - Portable Appliance Testing (PAT)

   - Fire and intruder alarm servicing and testing

   - Emergency lighting checks

   - Fire extinguisher servicing

   - Legionella risk assessments and monitoring

• Carry out regular site walkthroughs and risk assessments.

• Ensure all corrective actions are tracked and followed up.

Facilities Systems and Support:

Define, implement, and maintain systems for issue and problem management, contract management, and asset management to support effective facilities operations.

Administrative Support:

• Maintain accurate records of maintenance activity, supplier contracts, inspections, and compliance logs.

• Assist in coordinating moves, site set-ups, or closures where necessary.

Additional Support:

• Regular travel between TLP sites is required.

• Availability for out-of-hours support for urgent facilities incidents, including evenings and weekends.

Person Specification:

Essential:

• Experience coordinating facilities or site support across multiple locations.

• Experience managing conflicting priorities and communicating with stakeholders across centres.

• Confident communicator, able to liaise with internal staff, contractors, and suppliers.

• Organised and practical, with good attention to detail.

• Good understanding of health & safety and compliance requirements.

• Proficiency in managing contracts, negotiating quotes, and tracking budgets related to premises.

• Experience establishing and managing service level agreements (SLAs).

• Good teamwork ethic, able to build and maintain working relationships with colleagues, volunteers, and external contractors.

Desirable:

• IOSH or NEBOSH certification (or interest in working towards one).

• Familiarity with charity or not-for-profit environments.

• Experience managing IT or telecoms service contracts.

• An interest in improving the environmental sustainability of our services.

To apply please submit a CV and Cover Letter by 28th July. All successful applicants will be contacted on 29th and 30th July with interviews scheduled for the 5th & 6th August with an immediate desired start date. 

Job specification

Team: Casework

Location: Mainly at our partner sites in Kensington and Chelsea, however you will also be located at our office (Argon House, Argon Mews, London, SE6 1BJ) and there will be opportunities to work flexibly from home.

Duration: Permanent role

Reporting to: Co-Head of Casework

Hours of work:              35 hours (5 days per week)

Salary: £30,000 - £31,500 per annum

Areas of responsibility

The post holder will be responsible for the following:

• Providing a specialist advice and advocacy service to the homeless guests of our services, which include partner day centres and night shelters through the winter season.
• Employing creative thinking and practices to ensure that guests are supported and motivated to achieve their goals.
• Attending appointments with guests occasionally when needed
• Referring and signposting guests to accommodation providers, health services and other relevant internal and external support services, as necessary
• Maintaining good communication with the Managers of our partnered Drop-in Centres, Glass Door colleagues and local statutory and non-statutory services.
• Attending meetings with the casework team, external service providers and partner organisations when required
• Collating statistics and outcome measurements of the casework service for both internal and external use
• Maintaining a well-organised and easily accessible administration system for the casework programme in line with relevant legislation (e.g. GDPR)
• Managing a small casework budget
• Undertaking any other duties, as required by the charity

Person Specification

Essential

• At least one year experience of working one-on-one and assessing the needs of homeless people or similar disadvantaged client groups
• Empathetic attitude to homeless and vulnerably housed people
• Up-to-date knowledge of the welfare issues and legislation affecting homeless people
• Knowledge of relevant support services available to homeless people, particularly in West London
• Confident approach to, and experience of, dealing with challenging behaviour
• Ability to maintain good relationships with colleagues and external service providers
• Highly organised with strong time-management skills
• Ability to keep clear and up-to-date case records
• Experience and competent in MS Office packages
• Ability to work independently and take the initiative to make important decisions
• Flexible and supportive team member with excellent communication skills
• Ability to adhere to and implement Health & Safety, HR and operational policies
• Understanding of and commitment to Equal Opportunities
• For night shelter caseworkers, willingness to work a minimum of one evening per week
• This post will require an enhanced DBS check prior and during employment

Desirable

• Ability to speak Polish, Romanian or other Eastern European languages
• Experience of working alongside volunteers

Other

• Ability to work flexibly and at various sites, as required
• Eligibility to work in the UK
• To be able to adhere and work within Glass Door’s safeguarding policy and procedures
• To participate in meetings, supervision meetings and in any trainings as required
• To be responsible for own’s professional development