Office administrator jobs in north west london, greater london
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
‘Communication is one of the most important things, and I feel the ESU has set us up for life.’ Schools’ Mace 2024 participant
Oracy gives young people the skills and confidence to shape their lives and to build a more connected and cooperative world
Both nationally and internationally, public discussion and political debate are increasingly polarised and divided. Social media, fake news and new technologies such as AI can create echo chambers, where claims pass unchallenged, and different views are hard to find. The English-Speaking Union shows that there is a more constructive and collaborative path. The ESU was founded in 1918 to build greater understanding and friendships between people and nations. We are an educational charity with international reach, with an ESU in over 50 countries. Today our work is focussed on training young people in oracy – speaking and listening skills, in critical thinking and self-expression - to build skilful communicators and engaged citizens and leaders.
The English-Speaking Union and our work is more important now than ever.
Overview of the Team
The Corporate Services team provides essential strategic and operational support across the organisation. Our governance function oversees compliance, risk management, and performance frameworks. The finance team manages budgets, financial planning, and reporting. All of this contributes to effective decision making. We are also responsible for looking after our properties, which includes maintaining oversight of two commercial leases, and maintaining Dartmouth House which is a grade II* listed events venue and our Head Office in Mayfair.
Purpose of this role
The Senior Governance Officer will provide high quality support to the Board of Trustees and its sub-Committees, and the Chief Operating Officer. This role will work closely with the Executive Assistant to the Director General.
This role is ideal for someone who enjoys being at the heart of an organisation’s operations—helping to keep the corporate services running smoothly, so that our Education and Supporter teams can focus on delivering impact through our programmes.
Responsibilities and Expectations
- Provide governance support including the preparation and timely circulation of agendas, papers, minutes and action logs for Board and Committee meetings.
- Monitor and report on progress against Board and Committee actions, ensuring timely follow-up and delivery.
- Ensure the charity complies with statutory, regulatory and sector best practice, including maintenance of key registers including the risk register, gift & hospitality register, declarations of interest, and compliance trackers.
- Maintain the organisation’s contract register, tracking review dates and supporting internal contract reviews and renewals.
- Provide high-quality administrative and organisational support to the Chief Operating Officer, helping to ensure smooth day-to-day operations.
- Assist with the planning and delivery of the annual external audit, working with colleagues and auditors to meet key deadlines.
- Support the delivery of the annual Board effectiveness review, gathering feedback and helping to implement improvements.
- Facilitate due diligence checks as needed, liaising with legal advisors to ensure accuracy and compliance.
- Deliver one-off projects and provide flexible support across the Corporate Services team as required.
Skills and Experience
- A good understanding of Charities Act and Charity Governance Code.
- A track record of providing secretariat support, including minute taking.
- Excellent administrative skills, highly organised with very good attention to detail.
- A tactful and conscientious individual who can navigate through complex situations
- Understands the importance of maintaining confidentiality
- Strong written and oral communication skills.
- A motivated self-starter who can quickly translate issues into solutions.
- A team player who can quickly build trusted relationships at all levels.
- Strong communication and interpersonal skills.
- Can confidently and professionally challenge and hold people to account.
- The ability to manage several projects simultaneously whilst working at a high standard.
- Excellent IT skills including Microsoft Office.
- 28 Days Annul leave plus bank holidays
- Enhanced pension
- Cycle to work scheme
- Group life cover
- Employee Assistance
- Virtual GP
- Season Ticket Loan
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Supporter Care Officer
Responsible to: Individual Giving Manager
Salary: £28,000 - £32,000
Location: USPG, 5 Trinity Street, London, SE1 1DB
Hours of work: Full time - 35 hours per week
The package also includes
· 8% employer contribution to a pension
· 25 days annual leave, plus bank holidays and additional discretionary leave during Christmas.
· Season Ticket Loan
USPG is the Anglican mission agency that partners churches and communities worldwide
in God’s mission to enliven faith, strengthen relationships, unlock potential and champion
justice.
You can find out more about our work by visiting our website.
The Job
Reporting to the Individual Giving Manager, the Supporter Care Officer role sits within the Communications, Engagement and Fundraising team. USPG is looking for someone with excellent communication skills and enthusiasm to join our small but growing fundraising team. The post holder will be the first port of call for all incoming communications and will work closely with the Individual Giving Manager to ensure that our supporters feel valued. The role is also responsible for maintaining the data and developing supporter care processes.
You
You are highly organised, enthusiastic and flexible with a passion for delivering an excellent supporter experience. The ideal candidate will have experience in customer service, data handling and administration. They will be comfortable working in a fast-paced environment, with a flexible, can-do attitude. The role holder will be used to co-ordinating a varied workload, working in close collaboration with colleagues and delivering to deadlines. They will have excellent IT skills and experience of working with databases.
How to apply
Please complete the application form and equal opportunities form.
If you would like to discuss the role, please feel free to contact Natasha.
Closing Date: 20th July 2025
Interview Dates: Rolling Interviews
We bring people together from different parts of the global Church in mutually enriching conversation and profound encounters.


The client requests no contact from agencies or media sales.
We're looking for a kind, compassionate and resilient Governance Support Officer to join our located at our Head Office in Islington.
£30,000.00 per annum, working 35 hours per week.
This is a Temp to Perm job reviewed at 9 months.
Want to feel like you're part of one team? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
* Annual leave increasing up to 30 days with length of service
* Free DBS (take this out if BSW advert)
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* ILM courses and Apprenticeship Programmes
* Cycle to work scheme
* Employee Assistance Programme for 24-7 confidential support
* Online wellbeing resources
* A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
The Governance Administrator will be responsible for supporting the organisation to adhere to legal and regulatory requirements, reducing the risk of non-compliance, fines, or reputational damage. They ensure policies and procedures align with governance standards and industry regulations.
What you'll do:
* Risk Panel Coordination: Manage and facilitate the full end-to-end process, including scheduling, document collation, and stakeholder engagement.
* Financial Administration: Process invoices and raise purchase orders in line with company procedures.
* Insurance Claims Management: Investigate, administer, and liaise with insurers and colleagues regarding company insurance claims.
* Whistleblowing Case Handling: Receive, allocate, and review whistleblowing complaints, including manning the helpline on a rota basis.
* Land Registry Assistance: Support colleagues with Land Registry searches and the procurement of copy title registers and plans.
* Legal Liaison: Work closely with solicitors on property transactions involving LACS and its subsidiaries.
* Governance Documentation Management: Ensure key governance documents are maintained, reviewed regularly and kept up to date.
* Coordination of the Contract Management documentation - gathering and keeping record of contract documentation
* Key Regulatory Filing - supporting the Director of Governance to complete online and physical filling requirements for Companies House, RSH etc.
* Maintaining online filing system - keep the Diligent Board portal and SharePoint filing up to date in an organised structure.
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
Attention to detail - Governance involves handling critical documents, policies, and compliance requirements. A keen eye for detail ensures accuracy in record-keeping and decision-making.
Strong organisation skills - maintaining documentation requires excellent organisational abilities to keep processes running smoothly.
Effective Communication - clear, concise and professional communication is crucial when liaising with board members, executives, customers and external stakeholders.
Adaptability & Initiative - with evolving regulations and organisational needs. Being proactive and adaptable ensures efficiency in handling challenges. A high level of self-motivation is required and ability to work under pressure with conflicting demands
Teamwork & Stakeholder Management - coordinating and liaising with stakeholders. Strong interpersonal skills to build effective working relationships.
What you'll bring:
Essential:
- Experience of working within a busy department in an administrative role.
- Strong communication and interpersonal skills
- Effective time management skills
- Strong organisational skills and attention to detail
- Excellent IT and system skills
Desirable:
- Experience of working within a governance role
- An understanding of risk management
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Are you passionate about helping to bring opportunity and hope where social disadvantage has closed doors? Do you want to work to help us support communities that are unlocking their potential?
Project Possible is a Christian charity that works with partners across the world to help communities towards a sustainable future. We are looking for a highly organised, detail-focused Projects Coordinator to join our small, dedicated and dynamic team, to help build the lasting impact of our work. You will have the opportunity to get involved in key aspects of our partnership capacity building, strengthening our administrative systems and playing an essential role in monitoring, evaluation and impact reporting.
This is a vital role where your work will both influence the effectiveness of our partnerships and help communicate impact to supporters. You’ll need strong Excel and analysis skills, an eye for detail, and a proactive mindset. To excel in this role, you will enjoy working collaboratively and be equally comfortable with administrative tasks as well as being a forward thinker. You will also need to be fully supportive of our Christian ethos and values.
If you thrive working in a highly collaborative environment and are passionate about supporting overlooked communities, we would love to hear from you.
If you would like to speak to someone informally about the role before applying, please do not hesitate to get in touch.
The client requests no contact from agencies or media sales.
Crisis is the national charity for people experiencing homelessness. We have embarked on our 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.
We are now recruiting the team that will deliver Crisis at Christmas 2025. This unique project mobilises a huge volunteering effort to provide warmth, companionship and vital services in temporary centres across London to people facing homelessness.
Contract: Fixed term contract from 2 September 2025 to 27 February 2026
Location: Canning Town Warehouse, Unit 4 SEGRO Park, London E16 4ES - three days per week onsite
About the role
This role will involve building relationships with current and new corporate donors to ensure we can resource all the material donations we need to run the Crisis at Christmas centres in London. Each year, we source gift in kind donations ranging from food and beverages to clothing, hairdressing equipment and toiletries. This is a varied role that involves researching donors, communicating with large corporate companies, managing volunteers, and running our yearly community donations drive.
About you
- Previous fundraising, project or event coordination or marketing experience.
- Strong interpersonal skills and an ability to build relationships with partner organisations and donors at all levels and work collaboratively within a wider team.
- Excellent attention to detail and data processing accuracy with experience of using Microsoft Office software, in particular Word, Excel, and SharePoint.
- Good organisational and problem-solving skills. You should be able to manage multiple competing priorities and modify plans in response to unexpected complications.
- A pro-active, positive attitude and willingness to get involved in hands on, manual tasks when required.
Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.
We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.
Working at Crisis
Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.
Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.
As a member of the team, you will have access to a wide range of employee benefits including:
· A competitive salary. Please note our salaries are fixed to counter inequity and we do not negotiate at offer stage.
- Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy.
- Pension scheme with an employer contribution of 8.5%
- 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave.
- Enhanced maternity, paternity, shared parental, and adoption pay.
- Wellbeing Leave to be used flexibly
- And more! (Full list of benefits available on website)
Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.
When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.
How do I apply?
Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.
Closing date: Wednesday 16 July 2025 23:55
Interview process: Competency-based interview and written task.
Interview date and location: Tuesday 29 and Wednesday 30 July – In person interviews held at Crisis’ Canning Town Warehouse
AI in Job Applications
We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences
Accessibility
We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help.
Registered Charity Numbers: E&W1082947, SC040094
The client requests no contact from agencies or media sales.
The role
We’re seeking a Fundraising Assistant to join our fantastic Mass Fundraising team!
This role is a fantastic opportunity to begin your career in fundraising in the charity sector, giving you essential skills of stewardship, delivering and improving processes, and delivering on exceptional supporter journeys.
- You’ll be the first point of contact for supporters and volunteers, providing excellent stewardship. Dealing with enquiries via post, email, phone, and SMS in an empathetic and efficient manner.
- You will play an integral role in assisting the fundraising team in the delivery of our supporter journeys, providing data support in all aspects.
- You will develop and build relationships with supporters, ensuring they are thanked in a timely manner.
About You
- You will have strong organisational and written skills, with an eye for detail
- You will have the ability to plan, schedule, and practise a diverse workload andbe able to meet deadlines in a dynamic environment
- You will demonstrate excellent communication and interpersonal skills across channels, including email, phone, SMS, and written
If this sounds like you, we’d love to hear from you!
About working for us
This is a fast-paced and growing organisation that is really committed to making a difference. Being a part of our team is being part of a thriving, positive, dynamic, successful, and welcoming community that is making an impact. We will support you and develop you should you wish this, and you get the opportunity to be involved in activities outside the scope of your immediate role. We care about your health and well-being and your work-life balance, and you will feel that your contribution is valued and matters.
About us
Pancreatic cancer is a tough one, but we're taking it on. It is tough to diagnose, tough to treat, and tough to research. For too long, this disease has been side-lined. We want to make sure that everyone affected by it gets all the help they need. Together we are taking on pancreatic cancer. Underpinning this vision are our three values:
- Courageous
- Collaborative
- Compassion
We cannot achieve our vision without employing people who are committed to our vision, strategy, and values.
At Pancreatic Cancer UK (PCUK) our ambition is to create an inclusive working environment that reflects the communities and audiences that we engage with and where everyone can be their true selves, where they feel respected, championed, heard, and supported. We want our workforce to achieve their potential, understand their contribution and feel proud of their impact by creating a culture and organisation that is genuinely inclusive by advancing equality, diversity, inclusion, and belonging through our policies and practices.
We believe diversity drives great outcomes by encouraging the different points of view that come from a diverse workforce. We want to hear from and engage with people whose experience of dealing with this disease may be very different depending on their individual circumstances and background. We can think of no better way to do this than by making sure this role fully represents our intent; therefore, we are especially keen to consider applications from suitable applicants who consider themselves to be in areas that appear underrepresented within the charity sector.
Safeguarding
PCUK is committed to safe and fair recruitment processes that safeguard and protect those we work with, support and serve. We make sure all our staff are selected, vetted (DBS/Criminal record checks where appropriate), trained, and supervised fairly and to a high standard so that they can provide safe, effective and compassionate care. Where we work with volunteers, we extend the same support in order to ensure that they are working within our ethos and standards.
How to apply
- You can download the Job Description and Person Specification for full details of the role on our website. If you have any questions about this role that we’ve not answered, please get in touch with Georgie Eaton (contact details are on our website's advert).
- To apply, please complete the online application form, setting out why you are interested in the role and how you meet the person specification criteria. This information will be used to select candidates for interviews.
- You will need to have the right to work in the UK as we are not able to provide sponsorship for this role.
- Please note that interviews will be held in our office near London Bridge / Monument station on 16 and 17 July 2025.
- The closing date is 6 July 2025 at 11:59 pm. We reserve the right to close this vacancy earlier should we receive a high number of suitable applications. Please apply early to avoid disappointment.
No agencies/sales call please – as a charity, we work hard to keep our costs down and therefore will not be engaging agencies to support this recruitment.
The client requests no contact from agencies or media sales.
Independent Age is the national charity focused on improving the lives of people facing financial hardship in later life. We believe no one should face financial hardship in later life.
Our Helpline and expert advisers offer free, practical support to older people without enough money to live on. Through our grants programme, we support hundreds of local organisations working with older people across the UK.
We use the knowledge and insight gained from our support services and partnerships to highlight the issues experienced by older people in poverty and campaign for change.
We would love to find individuals from all walks of life and diverse backgrounds to join us on this journey.
Responsibilities and Person Specification:
This role will be key in embedding a culture of continuous development that supports Independent Age’s strategic priorities. You’ll have a variety of responsibilities, from helping design and deliver learning initiatives to supporting evaluation and overseeing training administration. You’ll have opportunities to be creative, contribute to projects and work with colleagues across the organisation.
You should have proven success of designing, developing and delivering inclusive and engaging training resources and interventions, both face-to-face and virtually. You should also have strong skills in communication, organisation and evaluation. You should have experience in sourcing learning and development solutions, building relationships and in applying learning theory.
For full details on the role and requirements, please review the job description and person specification. If your experience doesn’t align perfectly with all of the criteria in the person specification but you do meet most of them and are excited about the role, we encourage you to apply anyway.
This is a part-time role, 21 hours per week, for a fixed term of 6 months.
What it’s like to work at Independent Age:
We celebrate diversity at Independent Age and champion the differences that make each of us unique. We actively support and encourage people from a variety of backgrounds, experiences and skill sets to join us and help shape what we do. We aim to attract and retain a wide range of talent and create an environment where everyone can feel safe, protected, welcome and included.
We offer great benefits including 28 days annual leave plus public holidays, a generous pension scheme with life assurance, and fantastic learning and development opportunities. We also offer a number of enhanced leave provisions and benefits.
We know that a good work life balance helps us perform at our best and supports wellbeing. Flexible working hours and hybrid working is standard for all (those contracted to work in the office usually attend 1 day per week). But if you need a different form of flexibility, we are always happy to talk flexible working.
You can find out more about what it’s like to work at Independent Age on the careers page of our website.
Application Process:
To apply, please submit a CV and a Supporting Statement, detailing how your skills and experience meet the criteria within the Job Description and Person Specification, by visiting our jobs website (please do not hesitate to contact us if you have specific requirements and need support to apply in an alternative format).
To support our commitment to equity, diversity and inclusion our hiring managers use anonymous shortlisting. Therefore, please do not include your name, photo, or information to indicate your gender or age in your CV and supporting statement. Please do not omit dates of employment. Please ensure the title of any uploads does not contain your name.
Independent Age is committed to safeguarding and follows Safer Recruitment practices to ensure we are safeguarding those we work with. We therefore ask that you supply your full work history with explanations for any gaps in the application documents you submit and, if offered the post, we will require two employment references including your current or most recent employer.
Closing Date: Monday 7 July 2025 11:59pm
Interview Dates: Week commencing 14 July 2025
Independent Age is the national charity focused on improving the lives of people facing financial hardship in later life.




The client requests no contact from agencies or media sales.
Age UK Croydon have an established befriending service providing one-to-one befriending for older people in their home. We are now launching a new and exciting Gift of Friendship (GoF) Programme to run alongside this existing face to face and telephone befriending service.
The GoF programme will offer a new additional person-centred companionship service where volunteers and older people are matched to reduce loneliness and isolation together. The service is person centred and dependent on the goals of the individual which could include, going for a walk, going shopping, attending activities or helping an older person to build or regain confidence in going out and about and developing more social connections.
We are looking for excellent people skills, a strong initiative, and effective communications, including an ability to build relationships with clients and volunteers, and undertake matching in an astute and sensitive manner. You will also need excellent administration skills with high levels of accuracy and attention to detail.
If you are passionate about making a difference to the lives of people in the community, and those who care for them and want to contribute to an organisation which is continuously striving to improve, then we would love to hear from you. The role will demand a division of time between the office, and out in the community completing home assessments and matching visits. The position will be subject to a satisfactory Enhanced DBS check and references.
We are committed to providing a flexible and productive working environment for all employees. Evolving technology and communication platforms enable employees to work in new and different ways, where we can meet our stakeholder needs and continue to deliver against our charitable objectives. We recognise the importance of supporting employees to have greater personal choice and maintain a healthier work/life balance.
Closing date for applications: 9am 2nd July 2025
Interview Dates: Tuesday 8th July 2025
Our mission is to reach, involve, support and connect people so they can age well in Croydon.
The client requests no contact from agencies or media sales.
Are you passionate about improving healthcare services and delivering exceptional customer support? Do you thrive in a role where your work directly contributes to better patient outcomes? If so, we have the perfect opportunity for you.
The Royal College of Radiologists (RCR) are seeking a dynamic Provider Engagement Officer to join our Quality Improvement Unit. This team supports imaging services across the UK in achieving the Quality Standard for Imaging (QSI) a benchmark for safe, effective, and patient-centred care. As our Customer Success
Officer this role is your opportunity to make a tangible impact on the quality of imaging services across the UK, while working alongside passionate professionals committed to raising the bar in patient care
What You’ll Do
- Welcome and support providers on their QSI journey via our QSI Hub.
- Deliver engaging webinars and onboarding processes.
- Build strong relationships with imaging services and ensure they have access to the resources they need.
- Develop and use customer engagement metrics to identify opportunities for improvement.
- Promote success stories and the benefits of the QSI scheme through various communication channels.
- Collaborate with internal teams to enhance our CRM system and customer experience.
What you’ll need:
- Experienced in customer-facing roles, ideally in customer success or account management.
- Experience of producing written work of a high standard suitable for dissemination to external audiences, e.g. formal reports.
- Skilled in communication, problem-solving, and CRM systems.
- Passionate about quality improvement and making a difference in healthcare.
- Able to manage multiple priorities and work independently.Strong communication and interpersonal skills.
Why join us?
- Make a difference to the lives of Doctors and the specialities they work in every day!
- Hybrid working (60% working week can be done remotely)
- Modern working environment
- Equipment provided to work from home
- Generous annual leave allowance
- Excellent pension scheme
- Interest free season ticket loan and cycle to work scheme
- Employee Assistance Programme
This opportunity is ideal for someone who thrives on coordination, is highly organised, and has a solid understanding of Board support, minute-taking and cross-team collaboration.
Key responsibilities include:
- Coordinating the full cycle of Trustee and Committee meetings, including scheduling, agenda planning, and paper distribution
- Taking high-quality and accurate minutes and tracking actions to ensure follow-up
- Supporting governance and compliance processes, including maintaining the risk register and statutory records
- Contributing to the planning, monitoring, and reporting of strategic and project delivery across the organisation
- Supporting ad hoc projects and events, including staff conferences and trustee engagement activities
- Acting as a point of contact for trustee-related queries and supporting induction and development processes
We are looking for someone with:
- Significant experience supporting board and committee governance
- Proven ability to take and manage high-quality minutes and meeting outputs
- Experience working with stakeholders at all levels, including senior leadership and trustees
- Excellent organisation, attention to detail, and ability to manage multiple priorities
- Strong communication skills and confidence using Microsoft Office and CRM tools (such as Salesforce)
- A collaborative, adaptable approach and a commitment to inclusive working practices
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
Purpose of the Job
The role is a key part of the HFEH Mind team delivering mental health services across Hammersmith & Fulham, Ealing, and Hounslow.
The Volunteer Coordinator is responsible for recruiting, supporting, and retaining volunteers across the charity. You will ensure that volunteers have a positive experience, receive appropriate training and guidance, and feel valued for the time and skills they give. You will also work closely with staff to match volunteers to roles.
We currently offer three types of volunteering roles at HFEH Mind:
- Client facing support– Working alongside staff supporting service users
- Events – Supporting outreach & fundraising efforts and promoting our work
- Central Support – Blogging, graphic design, administration, etc.
General/Key Responsibilities
- Interview, recruit, onboard, and induct new volunteers in line with organisational needs, maintaining around 50-60 volunteers across the charity.
- Work with staff to identify new volunteering opportunities and develop volunteer role descriptions.
- Work effectively to ensure volunteers feel a part of HFEH Mind and gain value from their time with us.
- Develop and maintain volunteer policies, role descriptions, and procedures.
- Ensure all volunteering activity adheres to safeguarding, GDPR and health and safety policies.
- Promote volunteering opportunities through social media, local networks, and community partnerships
- Develop and deliver engaging volunteer training, support sessions and recognition initiatives.
- Be the main point of contact to support volunteers, listen to suggestions and/or concerns and support in resolve any volunteering related issues or complaints.
- Provide advice and guidance to volunteers about their matched relationship (with support from the wider team) and highlight safeguarding concerns as appropriate.
- Ensure each volunteer is assigned a named supervisor and receives appropriate supervision (at least every 4–6 weeks depending on role)
Volunteering Experience
- Ensure volunteers are receiving regular supervision and support during their placement.
- Monitor volunteer satisfaction, provide ongoing recognition and celebrate volunteer contributions
- Regularly report on the volunteer experience, including both quantitative and qualitative feedback & exit interviews
Administrative
- Maintain an up-to-date volunteer database and contact list.
- Support Director of Adult Services to provide reflective practice sessions for service-facing volunteers.
- Ensure volunteer training compliance is at required levels.
Other Responsibilities
- Join monthly volunteer meeting with Operational Directors, Head of Marketing & Communications and Head of HR.
- Ensure that equity and inclusion are at the heart of our volunteering programme and share in our commitment to equality of opportunity and to eliminating discrimination.
- Contribute to our fundraising effort by embracing opportunities to fundraise yourself, to promote fundraising and to support the fundraising team.
- Share our commitment to safeguarding adults and children at risk of harm, and ensure that volunteers are trained in and adhere to safe practice.
- Ensure that information is obtained, used and stored in accordance with our Data Protection and Confidentiality policy.
- Undertake any other duties commensurate with the level of the role.
Person specification
Essential
- Experience of working with or coordinating volunteers, ideally in a charity.
- An understanding of and commitment to improving the mental health of our communities, and ability to ensure that volunteers with lived experience of mental health problems are included and supported.
- Excellent verbal and written communication skills and the ability to work with people with from diverse communities with a range of life experiences, views and reasons for volunteering
- Ability to support, organise, and motivate people, and ensure that volunteers feel like they belong within the organisation
- Good IT and administration skills (e.g. Microsoft Office, databases)
- Commitment to equality, inclusion and the values of the charity sector.
- Understanding of safeguarding, GDPR and confidentiality.
- A proactive and flexible approach to problem solving
- Ability and willingness to travel to HFEH Mind sites.
Desirable
- Experience of working in the charity or community sector.
- Experience of HR administration, in particular recruitment and onboarding.
- Experience in delivering training or group facilitation.
We are an equal opportunities employer; and are proud to employ a workforce that reflects the diverse communities we serve. We welcome applications from all suitably qualified persons from all backgrounds.
HFEH Mind are committed to creating and fostering a culture that promotes safeguarding and the welfare of all children and adults at risk. Our safer recruitment practices support this by ensuring that there is a consistent and thorough process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all persons appointed are suitable to work with children and vulnerable adults.
Post is subject to an enhanced DBS check.
We’re here to make sure that everyone suffering with a mental health problem gets the help they need to recover.




The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
To start ASAP, we are looking for a Temporary Finance Manager to join our friendly, all women team.
About Woman's Trust
Woman’s Trust was established almost thirty years ago and is the leading specialist in mental health services for women. Led by and for women, it aims to ensure that women affected by domestic abuse can live a safe and healthy life, free from further harm. Our approach is trauma-informed and person-centred, empowering survivors on their journey to recover from the trauma. We support 900 women and children annually, with an income of £1.3m and 40 staff. We are committed to a positive, inclusive and equitable environment for our staff, service users and volunteers. Alongside our current service provision, we are focused on developing innovative mental health services for young women and girls, launching peer-led support groups and providing therapeutic groups to children and their mothers. We are also committed to developing further awareness-raising workshops and training for professionals, building on our research and policy expertise to improve systems nationally. As demand for our service grows, we are ambitious to double the number of women we support each year, achieved in large part through the success of our fundraising team in increasing our income.
About the role
As our Temporary Finance Manager, you will be managing a finance assistant and will be part of our organisation’s Senior Leadership Team, helping to collaboratively shape and steer the charity as we work towards our 2022-2027 strategy. The Finance Manager is at the heart of Woman’s Trust; you will play an essential role and have oversight of not just the finance team - you will have direct exposure to CEO/Board Members and decision-making for the future of the organisation.
We are looking for a highly motived Temporary Finance Manager with demonstrable experience working in a similar senior level role. You’ll be a fully or part qualified accountant e.g. CIMA/ACA/ACCA/Cipfa, with a thorough understanding of charity accounting.
Hours: Part-time, 28 hours per week.
Contract: Fixed term to start ASAP until 18th December 2025.
In return, we can offer:
- 25 days' holiday + 3 days at Christmas + Public holidays (pro rata for part-time working)
- Hybrid & flexible working - office based with minimum of 50% of working hours in Woman’s Trust London office, we also support mutually agreed flexible working arrangements
- Cycle to work scheme
- Employee Assistance Program (EAP)
- Mandatory job-related training
- Individual staff professional development budget
- A caring, committed and highly collaborative environment
- Several social events/lunches per year
- Friendly, all women team
To apply, please provide your CV and a personal statement outlining how you meet the criteria for the role as defined in the ‘about you’ section in the job description below, providing actual examples of the related work/experience/skills you have.
We are open to applications from freelancers.
Interviews will hold on a rolling basis.
Please note, this post is open to female applicants only – Equality Act 2010, Schedule 9, Part 1 applies.
To apply, please provide your CV and a personal statement outlining how you meet the criteria for the role as defined in the ‘about you’ section in the job description, providing actual examples of the related work/experience/skills you have.
Using Anonymous Recruitment
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We’re looking for a brilliant Executive Assistant to join our team and play a central role in supporting our Chief Executive and governance functions. This is a fantastic opportunity for someone who thrives on organisation, loves working with people at all levels, and wants to make a real impact at the heart of a professional membership body.
The voice of environmental health since 1883, CIEH is the professional body for environmental health representing nearly 8,000 members in the public, private and third sectors. Building on its rich heritage, CIEH ensures the highest standards of professional competence in its members, in the belief that through environmental health, people’s health can be improved. Our vision is “safer, cleaner and healthier environments for the benefit of all”, and this role is key to helping us deliver our vision.
You’ll be the engine behind our Board and Committees, ensuring meetings run smoothly, papers are published on time, and actions are followed up. You’ll also support our governance processes—from elections and inductions to compliance and AGM planning. And as Executive Assistant to the CEO, you’ll manage diaries, coordinate briefings, and help drive forward key projects and events.
If you have strong experience in executive support, brilliant organisational and time management skills and the desire to be a key team member in a professional membership organisation then we would love to hear from you.
- Salary: £40,000 - £45,000
- Contract type: Permanent
- Location: Remote with 1-2 days per month travel to London Office
- Closing date: Thursday 3 July 2025
For more information, please see the job description and person specification.
The client requests no contact from agencies or media sales.
Youth Engagement Officer
Location: Hybrid. Expected to be in our London office in Victoria at least one day per week. You can be remote every other day or come into the office. Your office days are flexible and can be agreed with your manager, other than for monthly team days where you must be in person. Some nationwide travel expected for Youth Steering Group training days, events and conferences. After passing probation, up to six weeks ‘super remote’ working per year, where you can work anywhere in the world as long as you’re online for four hours of the UK workday.
Contract: Fixed Term Contract until 31 August 2026 with the possibility to extend.
Holidays: 38 days per year, including our 3-day winter shut down and eight flexible bank holidays.
Hours: 37.5 hours per week (full time) Please note as this role works with young people there will be occasions where your working hours will be outside the standard 9-5:30pm. This will typically be a few meetings per month that can last until 7pm and about four weekend days over the year. This is to ensure our activities fit around the young people’s education and work commitments.
About the Fair Education Alliance
The Fair Education Alliance (FEA) unites 300 member organisations under a shared vision that no child’s success is limited by their socioeconomic background.
Our members (charities and social enterprises, think tanks, businesses and foundations, youth organisations, unions, universities and schools) are working collectively to create an inclusive system. We exist to close the gap in educational outcomes between children from low-income households and their wealthier peers.
This autumn, we’re kicking off our next strategic phase, which will take our work from neighbourhood to national, building a movement for systems change towards a fairer future for children and young people.
Why we need you
Education is not fair. The gaps in educational outcomes between children from low-income households and their wealthier peers are staggering at every stage of education. Our Alliance exists to tackle this inequity, and we believe this will only be possible by empowering young people who have faced barriers in education, to colead systemic change as part of diverse cross-sector coalition. This is a unique opportunity to be a part of the movement to ensure all young people are respected and heard in decisions affecting their education. You would be joining the organisation at a very exciting time as our youth engagement work is growing and building momentum across the sector. In the last year we have seen a 25% increase in youth engagement across our membership, have supported Ofsted and Department for Education to their youth participation in policy making and our Youth Steering Group hosted our biggest ever Fair Education Youth Summit. This role will play a critical part in the success of taking this work forward. As the Youth Engagement Officer, you will work with our Head of Youth Engagement to ensure our Youth Steering Group can lead their own campaign activities, engage directly with decision makers, and collaborate with other young people to bring about the change they want to see. You will also support and manage the logistics of our Youth Summit, Youth Engagement Working Group and other youth engagement events.
What we’re asking of you
Support our Youth Steering Group to feel safe and confident as they co-lead our Alliance and create change
Our Youth Steering Group is made up of 25 brilliant young people, aged 14-24, who draw on their lived experience of the different barriers to accessing a fair education, to campaign for change. You will support the young people to lead their own campaign activity, write their monthly Youth Bulletin and engage directly with policy makers. You will also help the group to participate in FEA decision making, support the design and facilitation of their monthly meetings and training days, help them make progress against their personal development plans. This role will include working directly with young people, session planning and facilitation, policy research and managing logistics.
Ensure the Fair Education Youth Summit is a success and remains truly youth-led
Our Youth Steering Group design and run the annual Fair Education Youth Summit. The event is led by young people for young people and brings together young changemakers from across our membership and the wider education and youth sectors to develop their youth leadership skills, collaborate on campaigns, and engage directly with decision makers. You will support the young people to design sessions, secure speakers, embed past feedback and plan the event structure. You will also support with the event logistics, guestlist management, participant communications and collecting attendee feedback.
Support our members to improve their youth engagement practice
Our Youth Engagement Working Group supports FEA members and other sector organsiations to increase and improve their own youth engagement practice. You will support the management of logistics, promote the workshops, and communicate with working group members. You will also support the facilitation of the workshops and ensure the attendee data and feedback is correctly logged and actioned. The critical responsibilities of this role are described above. They may be subject to reasonable changes from time to time in line with business need and the decisions of the youth leaders we support.
See the job description attached for a full job specification and application instructions.
No child’s success should be limited by their socioeconomic background.
The client requests no contact from agencies or media sales.
Are you looking for a role where you can shape and grow the work we do?
Then could you be UK100’s new Membership Projects Officer!
We are looking for a passionate and creative Membership Projects Officer to join our small but mighty team and support us with delivering the three streams of our membership programme: knowledge sharing, training and networking.
One day you may be helping to design our next online Countryside Climate Network meeting, or enhance our online knowledge sharing platform, whilst another you could be preparing for an in person event for local government politicians and officers delivered in partnership with one of our Business Supporter Network members or writing a newsletter. It’s a varied, exciting role, with plenty of opportunity for the right person to shape and grow in the role.
If you have experience in event management and copy writing in the value-led sector, we want to hear from you!
What we offer
You will work flexibly from home most of the time, meeting your team twice a month at our office in London Waterloo. Benefits of working with us include being part of an amazing team of creative, dedicated and funny individuals, 25 days of annual leave per year + office closure between Christmas and New Year + an extra day off for your birthday + 2 extra days a year to travel sustainably to your holiday destination (Climate Perks).
About us
UK100 is the only network of ambitious local authorities led by all political parties working together to tackle climate change. We help councils overcome challenges and turn innovation into solutions that work everywhere. We build the case for the powers needed to make change happen. From cities to villages, we help communities across the UK create thriving places powered by clean energy — with fresh air to breathe, warm homes to live in, and a healthy natural environment.
See full details in the attached job pack.
The client requests no contact from agencies or media sales.