Office administrator jobs in stoke newington, greater london

Are you a direct marketing specialist looking for the next move? Why not join our busy, marketing department in an exciting period of growth. We are the UK office of an international Catholic organisation supporting persecuted and suffering Christians worldwide.

Your demonstrable marketing experience will play a key part in the conception, content creation, production, administration and analysis of a busy programme of direct mail appeals, supporting ACN projects around the world. Reporting to the Head of Marketing, you will offer support and creative input to our acquisition, retention, reactivation and conversion programmes as well as collaborating with initiatives across the wider Fundraising and Marketing and Press and Public Affairs teams. Our energetic, creative and professional team look forward to working with someone who shares their drive to deliver increased income, wider reach and quantifiable impact.

This role would suit someone with direct mail experience, looking to grow their skills to be able to manage all aspects of our campaigns.

Join the team at St Hilda’s East – a community charity with 135 years of history and impact in Tower Hamlets. 

St Hilda’s East is a vibrant, inclusive charity with a mission to combat deprivation and social exclusion in East London. We bring together people of all ages and backgrounds at our welcoming community centre in Shoreditch and at our Elders Day Centre in Shadwell. Our work includes early years support, youth programmes, mental health and wellbeing activities, advice services, and community engagement for older people. 

Finance Assistant (Part-Time) 
 
Location: Shoreditch, East London 
Salary: £27,008 (pro rata to £16,205 for 22.5 hours per week) 
Contract: Permanent, part-time 

Reporting to the Head of Operations, the Finance Assistant will play a vital role in the day-to-day financial administration of the charity. You will manage transactions using QuickBooks, process invoices and payments, assist with payroll, support the preparation for audit, and maintain accurate financial records. You'll also help us improve our financial systems as we continue to grow and adapt. 

This role also includes occasional receptionist cover, so we’re looking for someone friendly, reliable and adaptable. 

This job is for you. if you: 

• Have previous experience with financial administration in a small organisation 

• Are comfortable using bookkeeping software e.g. QuickBooks 

• Have excellent attention to detail and strong numerical skills 

• Can handle confidential information with discretion 

• Enjoys working both independently and as part of a team 

• Are aligned with our values and passionate about community work 

Please apply by submitting your CV and a cover letter. The cover letter should be no more than two pages long and should explain point by point how you meet each of the Essential Criteria on the Person Specification. Don’t forget to provide examples to evidence your experience and abilities. 

Interviews will be held in the week commencing 19th May 2025 

Benefits include flexible working arrangements including the option to split your time approximately half-and-half between the office and home, 25 days annual leave, and access to an Employee Assistance Programme. 

St Hilda’s is committed to racial justice and wider inclusion and diversity. We are working towards a goal where our team fully reflects the diversity and difference in lived experiences of our local community. 

Job Overall Goal: The Event Manager plays a key role in planning, organising, and executing impactful programs and events that align with the charity’s objectives. Under the direction of the Global Programs Manager, this role ensures that each event is delivered on time, within budget and to a high standard.

Job Location: Remote working. The ability for on-site meetings at offices based in Eastbourne (BN21) or Milton Keynes (MK19) on an ad-hoc basis. The role requires occasional travel to support program delivery at events.

Hours: Up to full-time: (37.5 hours: Monday–Friday).

Overview

The Maclellan Giving Together Foundation’s global engagement has reached a new season. As a Global Programs team, we roll out key initiatives across the globe that focus on equipping local ministries and releasing local resources to foster sustainable Kingdom growth. We also provide UK strategic grants that engage the church and para-church organisations. This is a dynamic, high-impact role, ideal for someone who is highly organised, relational and passionate about seeing the Kingdom flourish globally.

Job Summary: 

The Event Manager will be responsible for end-to-end event coordination and administration, supporting global programs through strategic planning, logistical execution, and project-based collaboration. Collaborating with the Global Programs team to provide insights and recommendations for improvements. The Maclellan Foundation’s comprehensive global programme and event initiatives include: 

• Giving Together events 
• Learning Communities 
• Programmes that serve the global church and para-church organisations for sustainable Kingdom growth 
• Programmes that serve Christian donors in deepening generosity and giving.

This individual must thrive in a fast-paced environment, be confident in managing multiple priorities, and bring creative problem-solving to each event.

Key Responsibilities:

• Programme Coordination: Plan and coordinate multiple programmes to ensure key milestones are met with excellence.
• Written Communications: Draft, edit, and format professional correspondence, communications, presentations, and materials.
• Pre-event Organisation: Collaborate with external designers and stakeholders to ensure event assets/documentation are created and delivered on time.
• Registration & Booking: Manage delegate booking systems and registration processes, ensuring accuracy and a smooth experience for all participants.
• Database Management: Maintain and regularly update relevant databases to ensure data integrity and accessibility.
• Project Management: Ensure events are executed excellently from initial conception, registration and contracting to delivery.
• Stakeholder Management: Deliver prompt and professional support to attendees and stakeholders via phone and email.
• Research & Reporting: Conduct research, gather and analyse data, and prepare clear reports and documentation to support event planning and evaluation.
• Scheduling & Travel: Manage calendars, appointments, and travel arrangements as needed.
• Operational Improvement: Continually review administrative/management processes and suggest or implement improvements for greater efficiency.
• Administrative Support: Provide administrative support, including tasks related to all programmes and events.
• Onsite Event Management: Event set-up, provide logistical support, and ensure excellent delegate care throughout the event.
• Budget & Expenses: Process expenses and support budget tracking in collaboration with the Global Programs Manager.
• Online Oversight: Ensure online platforms reflect accurate and current event-related content.
• Any other related activities as directed.

Occupational Requirement

The candidate must have an active Christian faith.

Because The Maclellan Giving Together Foundation supports the Christian sector, the nature of the work requires that this post holder has an active faith in Jesus under the Equality Act 2010, Part 1, Schedule 9.

Experience

• Have experience in a church, charity or professional environment (Essential)
• Strong understanding of and commitment to the Foundation’s mission (Essential)
• Experience in event and project management, with a strong attention to detail (Essential)
• Has an understanding of the Church landscape (Essential)
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) (Essential)
• Professional in appearance and a desire to constantly improve and grow (Essential)
• Knowledge of standard office administrative practices and procedures (Essential)
• Ability to work collaboratively in a team environment, with strong interpersonal skills (Essential)
• Willingness to be flexible in their working hours with occasional travel and overnight stays (Essential).
• Experience working across geographical boundaries (Desirable)

Qualifications:

• Education: Bachelor's degree preferred or equivalent experience. (Essential)
• Technical Skills: Familiarity with event/project management software and managing budgets (Desirable)

Benefits

• This is up to a full-time position (Monday-Friday).
• Start as soon as possible.
• Permanent position offered subject to a successful 6-month probationary period.
• Salary £30-36K, depending on previous experience
• Holiday entitlement is 20 days pro rata, per annum (plus bank and statutory holidays and 3 days Christmas closing).
• Pension contributions via auto-enrolment to NEST
• Occasional evening and weekend work may be required for event support

Colleague Support Coordinator
Permanent
Full time 34.5 hours (9am - 5pm Mon - Thu and 9am - 4:30pm Fri)
Location Split between home and our London Office 1 day in the office (Wednesday)
Salary Range £27,000 - £30,000
 

About us
At Macmillan you'll find talented people working together to do whatever it takes to support people living with cancer. We're going all out to find even better ways to help even more people who need our support. Our values are at the heart of who we are and everything we do, inspiring our thinking and guiding our actions.

About the role
In this role you will provide advice and guidance to the organisation on all HR related matters, seeking additional support from specialist teams where required (ranging from policy advice, change, recruitment, reward, learning and development and transactional HR).

You will play a proactive role in the delivery of a customer and commercially focused service to employees of Macmillan, working at pace to resolve queries and deliver the monthly payroll (including new starters, movers, leavers, family leave and other contractual changes within SLAs and to an exceptional degree of accuracy).

As a Colleague Support Coordinator you will support the wider function in looking after the team inbox as well as telephone lines on a rota basis in order to best support our current and prospective employees.

About you
The successful candidate will demonstrate the following skills and experience:

• Experience of providing advice and guidance via email and telephone in a service focused environment (HR related preferred but not essential)
• Experience of working at pace and under pressure to deliver against multiple deadlines with great attention to detail
• Excellent customer service skills and a customer focused mindset
• Experience of using MS Office, specifically MS Word and MS Excel

In return, we offer a range of benefits including:

• 25 days holiday plus flexible bank holiday options, increasing by 1 day every year of service up to 30 days 
• Pension matched up to 7.5%
• 120+ learning and development offers, with access to external professional qualifications
• Flexible working patterns, such as compressed hours can be considered
• Holiday buying and selling scheme, life insurance, free wills, retail discounts and much more

Recruitment Process
Application deadline: Tuesday 13th May 2025

To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed.

Please note, we do not generally offer visa sponsorship for this role.

PINF is the first charity in the UK that exists to support high-quality journalism. We exist at the cutting edge of charity law and need an experienced charity professional to make sure we do things properly. 

As Head of Operations & Governance, you will be responsible for overseeing the back-office operations of the charity. You will be a key point of contact for the team and support the Executive Director to ensure smooth, efficient and compliant operations.

You will be a senior member of the team, responsible for ensuring that PINF operates within its legal and regulatory framework, including in relation to charity, corporate, tax, employment and data protection regulations. The role involves liaising with the Chair, Board of Trustees, Executive Director, legal advisors and regulators to support best practice in financial management, governance, risk management and compliance.  

Duties and responsibilities 

• Financial Management 

• Ensure consistent delivery and quality of finance operations, including transactions processing, which will involve managing a bookkeeping service.

• Prepare and monitor annual budgets, management accounts and project budgets.

• Lead on the financial aspects of fundraising, contract management, and funder reporting. Including managing restricted and unrestricted funding. 

• Oversee the process of preparing statutory accounts, including liaising with accountants and auditors.

• Maintain internal controls and policies to protect assets, prevent fraud, and ensure business continuity. 

• Participate in the Finance & Fundraising Committee and support the Treasurer to plan and deliver meetings. 

• Prepare financial reports for board meetings and engage in board discussions.

• Governance 

• Manage our annual governance cycle, working closely with the Chair, Treasurer and Executive Director to ensure legal compliance and to plan and prepare for Board meetings including taking appropriate minutes.

• Manage the organisational risk framework including identifying emerging risks and working with the Executive Director to mitigate them.

• Companies House and Charity Commission filings.

• Develop and maintain a suite of policy to ensure PINF meets its obligations as a charity and an employer.

• Play an active part in board discussion to support good decision making.

• HR 

• Manage HR across the organisation; ensuring all HR processes and policies are fit for purpose, up to date and adhere to law, and are understood and implemented across the organisation.

• Manage recruitment processes for all staff.

• Manage the annual leave tracker. 

• Operations and administration 

• Ensure the smooth running of the organisation by leading operational planning and monitoring progress.

• Lead on relationships and contracts with external suppliers and contractors.

• Ensure PINF has appropriate insurance cover. 

• Occasional support with charitable activities (meetings, events, publications, etc.) 

Requirements  

• A professional qualification in finance, management, law, or a related field and at least five years’ experience relevant to this role.

• Deep understanding of good governance and best practice in the charity sector.

• Understanding of relevant laws relating to employment, data protection and running a charity. 

• Sympathy to the aims and objectives of PINF. 

• Full professional proficiency in English. 

• Right to work in the UK. 

Skills and attributes 

• Experience of managing charity finances and budgets (Essential). A related finance or accountancy qualification would be desirable. 

• Experience of managing operations in a comparable charity or business, with both strategic and day-to-day operational responsibilities. 

• Developing HR processes and policies and taking the lead in implementing these across an organisation. 

• Developing processes and procedures and making improvements for efficiency and impact. 

• Experience of working closely with trustees, non-executives or senior leadership teams.

• Strong oral and written communications skills, including having the confidence to use your expertise to provide feedback and constructive challenge to senior leaders.

• Excellent problem-solving and interpersonal skills. 

• Ability to work remotely and independently and to collaborate with others. 

• Enjoy being the key point of contact and support in a small, remote team. 

• Ability to stay on top of your workload by using relevant software (including Microsoft Office and finance software such as Xero), keeping accurate and up-to-date records, and prioritising between competing tasks. 

Please apply using Charity Job. Once you click apply you will be prompted to upload your CV and answer an application question in up to 5000 characters: What do you see as the main challenges facing PINF as a small but ambitious charity, and how will you use your experience to address them as Head of Operations & Governance? 

About A4ID

Advocates for International Development (A4ID) is a CSO with a vision to see the law and lawyers play their full part in the global eradication of poverty and advancement of the UN Sustainable Development Goals (SDGs). A4ID seeks to be an authoritative voice of the legal community, to inspire and enable lawyers to join the global fight against poverty, and to ensure that legal support is available for those engaged in that fight. A4ID achieves this vision and mission through its innovative pro bono broker service and larger strategic pro bono projects, in addition to its education and training programmes, thought leadership and policy work, and international Rule Of Law Expertise programmes and projects.

Purpose of the Role

The role of the Project Officer – CSO Services will lead on the coordination and management of international pro bono legal opportunities.. A key focus of this role is to engage with CSOs globally, to scope potential partners and areas which require, or would benefit from, pro bono legal assistance. This will support A4ID’s weekly pro bono projects and larger strategic projects.

The Project Officer – CSO Services will also manage larger strategic projects, which will include maintaining records, gathering feedback, reporting on progress internally, collaborating with other teams in need of relevant expertise, drafting external comms, and implementing other internal administrative tasks as necessary (e.g. updating software and implementing process changes).

Larger strategic projects involve working with multiple stakeholders (including large international CSOs, smaller local CSOs, large international law firms, smaller local law firms, and other delivery partners and legal experts) to effectively and efficiently deploy pro bono legal services to support the missions of respective CSOs. The Project Officer – CSO Services will work as part of the wider PBLS team on such projects.

On smaller brokerage projects, the Project Officer – CSO Services will establish connections with CSOs, identify potential areas for support and provide an initial scope of potential projects.

Reports to: Pro Bono Legal Services Lead (PBLSL)

Contract: FTC

Hours: Full-time, Hybrid working with a minimum of 1 day a week in the London Office

Work Permit: Required to have the right to work in the UK

To Apply

Interested candidates are requested to send a CV and cover letter. The cover letter must include why you are interested in this job, how you match the person specification and provide specific examples from your professional experience, skills and knowledge.

Closing date: 1 June 2025.

Summary

An exciting opportunity to Support Salesforce as it’s embedded within an international charity operating in 18 countries, helping poor and marginalized families and children in Eastern Europe. Welcoming applications from candidates within Europe. 

The role sits within our Salesforce team, supporting all our countries internationally. 

The role will occasionally require travel to our London office (175 Tower Bridge Road) and internationally for meetings and therefore requires a flexible approach to working. Applicants must be very competent English speakers and have the right to travel to the UK and work in one of the following countries: UK, Albania, Belgium, Bosnia-Herzegovina, Bulgaria, Denmark, Germany, Moldova, Netherlands, Norway, Romania, Switzerland or Ukraine. Salary in GBP or equivalent in local currency. 
 

About Mission Without Borders International 

Mission Without Borders is an international Christian organization working in six of the poorest countries in Europe. Our Mission is to journey with the poor and marginalized, bringing practical and spiritual support with hope of a better future, enabling and encouraging people to lift themselves out of poverty.

Whether it is a hot meal for a homeless person, a homework club for a struggling pupil or seeds for a father who wants to grow vegetables for his family. We support families and children through our sponsorship programs by providing after school clubs and investing in sustainable businesses to get them back on their feet. We provide emotional support to those who need it most, working through issues that could be holding them back, such as conflict, past trauma or addiction. 

We respect the dignity of the individual and help develop self-sufficiency and a sustainable future. We serve people without regard to their religion or ethnic background. 

Mission Without Borders International leads and co-ordinates the work of the six countries in Eastern Europe where we carry out our project work, and 12 countries where we raise support. An international staff team supports this work in terms of community development, best practice, fundraising, communications, finance, IT, Digital, and Salesforce. 

This position is within MWB International.  
 

About the role 

Mission Without Borders is seeking an experienced Salesforce Support Specialist to focus on three key areas; Salesforce Administration, training, and process documentation. 

As a Salesforce expert and product champion, the post holder will work closely with our existing Salesforce Support Specialist to be the first point of contact for Salesforce support and training across all staff in all 18 countries. They will triage incoming tickets, provide support, fix problems, make configuration changes, and work closely with our Salesforce Developer and Product Owner to manage change requests. 

With significant stakeholder engagement, they will help to develop a staff training programme for all countries and deliver both routine and ad-hoc training for new employees, new processes, feature changes, and upgrades. 

Process documentation will need to be created for new, modified, and existing Salesforce/business processes along with details of third-party integrations and submitted change requests. 

The role sits within the International Salesforce team, led by the Salesforce Developer and Product Owner. The team’s purpose is to be guardians of the organisations data and processes, supporting the rollout, maintenance, and extension, of our Salesforce platform and services. The Salesforce Developer and Product Owner reports to the International Chief Information Officer (CIO), who is responsible for leading MWB’s digital transformation and ensuring the successful implementation of several new digital, IT, and Salesforce initiatives. 

Who we are looking for 

You must be an exceptionally competent English speaker and have the right to travel to the UK and work in one of the following countries: UK, Albania, Belgium, Bosnia-Herzegovina, Bulgaria, Denmark, Germany, Moldova, Netherlands, Norway, Romania, Switzerland or Ukraine. 

You will have proven experience as a Salesforce Administrator, educated to relevant degree level (or equivalent, or qualified by experience), be a certified Salesforce Admin, and have experience with NPSP. 

A logical thinker, excellent problem solver, and an ability to juggle multiple duties and prioritise incoming requests. 

You must be an excellent written and verbal communicator, have strong stakeholder management skills, and be excellent at customer service.

We are seeking an exceptional trainer who can plan and run online (or occasional in-person) training sessions and create detailed process documentation and training materials to accompany them.

Rewards and benefits 

• Up to 30 days annual leave plus bank holidays 

• Enrollment into our pension scheme 

• Flexible approach to working (involves occasional travel to London, UK office or internationally) 

Purpose:

To support the effective management of Ella’s office, community hub and homes, ensuring they remain safe, well-maintained, and fully operational. The Facilities Assistant will act as a key point of contact for contractors and suppliers, assist with general upkeep of the facilities, and contribute to a safe and welcoming environment for staff and service users.

Main responsibilities:

Office and community hub support

• Ensure Ella’s office and community hub is well-maintained, clean, and organised for staff and service user use.

• Manage office supplies, ensuring sufficient stock levels of stationery, cleaning products, tea/coffee/milk, and other essentials.

• Collect the post regularly from Ella’s post address and ensure the post is delivered to the correct people. 

• Conduct basic maintenance tasks (e.g., replacing light bulbs, tidying storage areas) and liaise with contractors for more significant repairs or upgrades.

• Perform regular health and safety checks, reporting any issues to the Operations Manager.

Home visits and contractor management

• Obtain quotes for externally commissioned maintenance and facilities related contracts, ad hoc repairs, and redecoration of the building.

• Oversee and maintain the safehouse repairs log, ensuring accurate and timely updates are provided to caseworkers.

• Travel to Ella’s safe homes as required to meet contractors, suppliers, or delivery personnel.

• Oversee on-site work, ensuring contractors adhere to safety protocols and complete work to the agreed standard.

• Provide access to properties for repairs, maintenance, and inspections, and communicate progress to the Operations Manager. 

• Conduct basic checks within the homes, reporting any maintenance or safety concerns.

• Oversee and maintain the safehouse repairs log, ensuring accurate and timely updates are provided to caseworkers.

Health and Safety

• Ensure compliance with health and safety standards across all facilities, reporting hazards or risks to the Operations manager.

• Regularly inspect fire safety equipment (e.g., fire extinguishers, alarms) and assist with evacuation drills when necessary.

• Support the implementation of policies related to safe working environments.

General administration

• Maintain accurate records of contractor visits, maintenance schedules, and stock inventories.

• Assist the Operations Manager in keeping documentation up-to-date, including compliance certificates and maintenance logs.

• Communicate effectively with the team regarding any ongoing facilities work that may impact operations.

Person Specification:

Essential:

• Excellent organisational and time management skills.

• Ability to manage multiple tasks effectively and work independently.

• Strong communication skills, both written and verbal.

• Basic understanding of health and safety requirements.

• Comfortable liaising with contractors and overseeing on-site work.

• Willingness to travel locally between Ella’s office and safe homes.

• A proactive and practical approach to problem-solving.

Desirable:

• Experience in facilities or property management.

• Familiarity with trauma-informed environments or working in the charity sector.

• Basic maintenance skills (e.g., DIY tasks).

More about Ella’s 

Ella’s is a London-based organisation working with women who have survived trafficking and sexual exploitation. Our mission is to do everything we can to ensure survivors have all they need to recover and build lives that are safe and free. 

Here is a summary of our main activities:

• We run five safe houses. This supported accommodation is crucial for survivors, until they are ready and able to live independently. 

• We provide regular support for women and families in neighbourhoods across London, and many more further afield when they need us. 

• We speak out on issues affecting the women we work with. We care deeply about survivors of trafficking and exploitation and want to see a world where these crimes are not tolerated. 

Ella’s is an equal opportunities employer. We encourage applications from all backgrounds and communities, as we believe having a diverse team adds value and positively impacts our service. We actively encourage applicants from BAME backgrounds, LGBTQ+ applicants and those with disabilities. We are committed to equality and diversity within our organisation.

Ella’s is committed to safeguarding and promoting the welfare of children and young people and vulnerable adults and expects all staff and volunteers to share this commitment. As part of this commitment, we undertake disclosure checks. Having a criminal record will not automatically exclude applicants. 

The Partnerships Executive plays a key role in giving people around the world the chance to read, learn and grow. The successful candidate will be responsible for selecting suitable books for our partners, coordinating book orders with our Operations Team, and ensuring accurate and timely documentation to support shipments.

You will maintain up-to-date records, handle enquiries, and work closely with our global partners to build and sustain meaningful relationships. The role also involves helping to identify and onboard new partners and sharing valuable insights across our organisation. Strong communication, excellent IT skills, and a collaborative mindset are essential for success in this role.

We are seeking someone who is proactive, detail-oriented, and passionate about literacy and education. If you have experience managing stakeholder relationships, enjoy working in a mission-driven team, and want to make a real difference, we’d love to hear from you.

Title: Operations Manager

Reporting To: Director of Operations

Salary:  £36,750.00 per annum

Location: London/Head Office Tooting Works

Contract: Permanent/full-time  

Closing Date: 9th May 2025 (We will be reviewing applications and interviewing on a rolling basis and may appoint before the closing date if we find the right candidate. Early applications are strongly encouraged.)

About Us:

Tooting Works (TW) is a business centre and community hub in Tooting Broadway, offering office space, co-working, an event space and more. It has been offering affordable office space and helping local businesses and organisations to flourish and grow for over 30 years. 

Business Launchpad operates on-site at Tooting Works and is a registered charity which provides support and training for entrepreneurs aged 16-30 years from across London who want to set up their own business. 

Role Summary:

The Operations Manager is responsible for the smooth, efficient, and compliant day-to-day operation of the business centre. This includes oversight of facilities management, health & safety, lettings, team leadership, and budget management. The role ensures the business centre is well-maintained, tenants are satisfied, and operational performance is continuously improved. Reporting to senior leadership, the Operations Manager contributes to strategic planning, drives efficiencies through systems and digital tools, and plays a vital role in sustaining high occupancy and tenant retention.

Role Responsibilities:

Centre Operations Management

• Oversee the day-to-day operations of the business centre, ensuring all facilities are well-maintained, compliant, and running smoothly.
• Ensure the lettings process is well-managed and aligned with policies.
• Implement and monitor operational procedures to improve efficiency and service quality, including opportunities to digitise processes and services.
• Contribute to strategic operational planning and continuous improvement initiatives.
• Identify and resolve operational challenges in collaboration with senior management.
• Report regularly on KPIs, occupancy, operational issues, and budget status to senior management.

Building Maintenance

• Oversee the upkeep and preventative maintenance of the property, ensuring high facility standards.
• Manage and coordinate external contractors and service providers (e.g., cleaners, engineers).
• Monitor maintenance budgets and project timelines, ensuring quality and cost-effectiveness.
• Conduct regular building inspections and implement corrective actions as needed.
• Drive sustainability initiatives, including energy efficiency and waste reduction.
• · Maintain and develop use of CMMS (MaintainX) to manage and record all maintenance work.

Health & Safety

• Ensure compliance with UK health & safety regulations, including risk assessments and fire safety.
• Develop and monitor health & safety procedures tailored to the site.
• Organise relevant training for staff and enforce contractor compliance.
• Maintain accurate H&S records, incident reports, and lead periodic audits.
• Support development and execution of emergency response and business continuity plans.
• Fire safety responsibility ( Fire Safety designated person))

Lettings and Lease Management

• Oversee the Assistant Lettings Manager and monitor the development and execution of the lettings process from enquiry to move-in, including viewings, negotiations, and onboarding and offboarding of tenants.
• Check we are maintaining up-to-date tenancy records,
• Draft lease documentation and ensure timely renewals and support the rollout of any rent reviews.
• Carry out twice-yearly audits of lease documentation.
• Maintain relationships with tenants to support retention and satisfaction.
• Monitor lease management by team, lease compliance and resolution of any lease-related issues.

Customer Service

• Act as a point of contact for tenants, addressing any issues or concerns promptly and professionally.
• Foster strong relationships with tenants, ensuring high levels of customer satisfaction and retention.
• Collaborate with the marketing team to develop and implement strategies to attract new tenants and retain existing tenants with the goal of maintaining high occupancy levels.

Financial Management

• Manage the operational budget, ensuring cost-effective management of resources and that projects are delivered within budget.
• Negotiate contracts with suppliers and service providers to secure cost-effective deals.
• Ensure tenant arrears are regularly monitored and managed.

Line Management

• Lead, mentor, and manage the lettings and maintenance teams, ensuring high performance and productivity.
• Conduct regular team meetings, performance reviews, and provide ongoing training and development opportunities.
• Handle recruitment, onboarding, and offboarding of staff members as needed.

Essential Skills / Experience

• Bachelor’s degree or higher in Business Management, Project Management, or other relevant fields.
• At least 2 years’ experience in operations work.
• Excellent organisational and administrative skills.
• Desire to drive operational excellence.
• Line management experience.
• Experience of managing a building, property or facilities beneficial.
• High comfort level with online tools such as MS Office, project management software,or similar.
• Strong written and oral communication skills.
• Negotiation and customer service skills.
• Resilient and adaptable with ability to multi-task.
• Solution finder.

The duties and responsibilities described are not a comprehensive list and therefore the scope of the job may change as necessitated by business demands.

Rewards

• 25 days of annual leave plus bank holidays
• Personal annual training budget following probation.
• Employee assistance programme, including counselling.
• Regular team socials throughout the year.
• Generous sick pay allowance following probation.
• General eye test.
• Well-being day (one day per year).
• Volunteer day (one day per year).

Pre-employment Checks Any employment with Business Launchpad will be subject to the following checks prior to your start date:

• Satisfactory Disclosure and Barring Service (DBS) check.
• Receipt of two satisfactory references.
• Proof of eligibility to work in the UK.
• Level 3 safeguarding (can be trained on the job).

Please email your CV with a cover letter stating why you are interested in this role.

Equal Opportunities Statement We are an equal opportunities employer. We do not discriminate based on race, colour, religion, sex, national origin, age, disability, or any other legally protected status in our employment decisions and policies. We are committed to creating a diverse and inclusive workplace where all employees are valued and have the opportunity to succeed. All qualified applicants will receive consideration for employment regardless of their individual background or circumstances.

Operations Officer 

Location: Home-based, with a minimum of every other week travel into our London Office (Islington)

Responsible to: Governance, HR and Operations Manager 

Responsible for: N/A 

Salary: Point 27-30, £30,116- £33,083 (a London Allowance will be applied to employees who live in London) 

We are pleased to offer a starting salary at the beginning point of the salary band. This position offers opportunities for salary increases based on performance and tenure. 

Hours: 35 Hours per week 

Job type: Permanent, subject to funding.

Benefits:  

• Friendly and collaborative working environment

• Remote working 

• 25 to 30 days holidays per annum plus bank holidays (depending on length of service and pro-rata for part-time employees) 

• Contributory pension scheme including 6% employer’s contribution (subject to employee’s minimum 2% contribution) 

• Enhanced maternity, adoption and paternity pay 

• Occupational sick pay depending on length of service and pro-rata for part-time employees.

• Access to Employee Assistance Programme 

• Access to staff discounts

Closing date: 9th May 2025 

Interviews to take place: Monday 19th May 2025. These will be held via Microsoft Teams.

About the role:

Respect is looking to expand our Operations team with this new Operations Officer role. We’re looking for someone with demonstrable experience in scheduling meetings, HR administration, and coordinating internal and external correspondence with a variety of stakeholders. You must have a strong understanding of GDPR and Microsoft packages and be able to prioritise a busy workload in a fast-changing working environment. Ideally you will have some previous experience of minute-taking as well as inventory and supply management.

About you:

• Experience of administrative support in the above areas  

• Demonstrate a commitment to – and understanding of – the values, aims and objectives of Respect 

• Ability to handle sensitive information, and work with discretion 

• Commitment to policies that advance equity, diversity and inclusion practices 

• Ability to use your own initiative as well as part of a team 

• Be a problem solver, with an eye for efficiency and collaboration 

About Respect 

Respect is a pioneering UK membership organisation in the domestic abuse sector.  Founded in 2000, we have built our expertise over the last 25 years in what was then a fledgling sector and recently have seen significant and rapid growth.

How to apply 

Please visit our website for a full job description and person specification, where you can find and complete the application form and equalities monitoring form.

Please ensure that all application submissions are submitted in Word Document format only. 

Successful applicants must reside in the United Kingdom. 

We would particularly welcome applications from people from a wide range of backgrounds and across all protected characteristics1, particularly people from the following under-represented groups on our staff team:

• Black and minoritised people 

• Deaf and disabled people 

We would also warmly welcome an informal chat about the role, if you are interested but unsure whether you meet the requirements or would be suitable. 

Location: London, in office 3 days per week with occasional travel nationally - 2 days can be WfH

We bring the magic of cinema into NHS hospitals

MediCinema is a leading and growing UK charity with a mission to improve the wellbeing of patients, their families and carers through the magic of the shared cinema experience. We do this by building and running  high specification cinemas in hospitals, bringing the magic of the silver screen to patients young and old, for free. Our work makes a direct and meaningful impact on the lives of people experiencing some of their most challenging times, and we are proud to work in close partnership with a growing number of hospitals to direclty benefit patient experience.

We have an ambitious growth plan in place for the charity to continue to maximise services at our current sites, to build new MediCinemas and expand services to new hospitals across the country ensuring nationwide reach and impact. This is an exciting time to join our dynamic charity and be a central part of our growth.

We are now looking to expand our Fundraising and Devlopment team in this newly created role. You will have relevant experience likely to have been gained over 1 to 3 years working in fundraising, supporter engagement, or a similar role within a charity or not-for-profit organisation. You must be confident using CRM systems such as Donorfy or similar, and in writing donor communications. Our team is passionate about the work we do and it is crucial that you have a genuine interest in the role fundraising plays in the charity sector as well as a resonance with our cause.

About the role

· Assist the Fundraising department in planning and delivering national and large-scale fundraising activities.

· Assist the Individual Giving Manager in the coordination and delivery of fundraising campaigns and initiatives including our annual Christmas Appeal, ensuring they are executed effectively and efficiently.

· Support the delivery of digital fundraising activities in line with the Fundraising Strategic Framework.

· Support the administration of the individual giving fundraising programme in collaboration with the wider team.

· Assist the Head of High Value and Individual Giving Manager to administer donor support communications.

· Ensure all donors are thanked in a timely manner via e-mail and letters and accurately recorded on our CRM.

· Maintain and update supporter and donor records within the CRM database ensuring they are accurate.

· Support the refinement of systems and processes to enhance donor experience.

· Serve as the first point of contact for Community Fundraising, including emailing and posting fundraising packs and providing fundraising guidance and advice.

· Maintain and develop our low to mid-level Trust and Foundation income, delivering applications and reporting using our Case for Support.

· Respond to general enquiries received over the phone and through the fundraising and general enquires inboxes.

· Liaise closely with colleagues across the charity to support the development of fundraising collateral and materials for fundraising activities.

If this sounds like the career challenge you have been looking for please take a look at the full application pack. We would love to hear from you. 

Closing date for applications is 12pm on May 17th 2025. All applications will be anonymised.Please refer to the Recruitment Pack for application details.

An exciting opportunity has arisen to join Westway Trust as an Adult Learning Tutor (ESOL)- a community-guided organisation, with an ambitious and exciting vision, in the heart of Portobello, West London.

Westway Trust is a charity located in North Kensington which runs an adult learning programme of accredited and non-accredited provision across a range of subjects. We aim to enable people to progress in work, in learning and in life. Our learners come from a variety of backgrounds and have different prior experiences of learning.
We are particularly interested in applications from enthusiastic, qualified and experienced teachers who are committed to enhancing the lives of people in our community.

We are seeking an enthusiastic and experienced ESOL Tutor to design and deliver high quality learner-centered teaching and assessment experiences to our adult learners from pre-entry level up to level 1, whilst supporting the Adult and Community Learning Manager to achieve the Trust’s strategic objectives.

This is a sessional term-time role.  Working hours will be discussed and agreed at the interview stage.

Key responsibilities of the role include:

Teaching

• Plan, prepare and deliver high-quality teaching and learning sessions, workshops, and tutorials in line with the curriculum requirements and the needs of individual learners, ensuring learning objectives are met.
• Assess learners’ abilities and identify areas for improvement, tailoring teaching and learning methods and resources accordingly.
• Develop and deliver consistently engaging and interactive sessions, utilising a variety of teaching techniques and materials to enhance learners’ understanding and engagement with the subject/topic.
• Set and mark assignments, tests, and examinations, providing constructive feedback to learners to support their learning and improvement.
• Establish and maintain a positive and inclusive learning environment, actively promoting learner participation, motivation, and confidence in professional development.

Administration

• To identify materials and equipment/resource needs to assist the provision of teaching and learning by students.
• Maintaining up to date course files and submitting accurate data on attendance and achievement within agreed deadlines.
• Preparing groups of learners for accredited assessment (exam or portfolio) & non-accredited assessment (RARPA), marking assessments and taking part in internal moderation and/or consultation meetings with appropriate Trust staff.
• Providing feedback on appropriate documentation for example observation, IQA reports etc.

Knowledge, Skills and Experience:

Essential

• Proven successful track record of planning and delivering high quality teaching of accredited and non-accredited provision in a relevant subject and at appropriate level(s).
• Experience of teaching adult learners of mixed abilities and an understanding of appropriate teaching strategies in a similar role.
• Experience of devising course outlines and schemes of work.
• Experience of assessing and recording progress, both in accredited and non-accredited learning and supporting learners.
• Knowledge and experience of working with a variety of exam boards.
• Excellent communication skills, both verbal and written and the ability to work as part of a highly collaborative team.

Desirable

• Understanding of the RARPA (Recognising and Recording Progress and Achievement in non-accredited learning) system.
• Experience of working/teaching refugees and or asylum seekers.
• The ability to speak another language.

Qualifications:

Essential

• Hold a recognised teaching qualification such as CELTA, DELTA or TESOL or
• A full teaching qualification for working in adult learning (DTLLS, PGCE or DET)
• A minimum GCSE English Grade C or equivalent

Benefits of working with us:

• Great location in the heart of Portobello, North Kensington
• Free gym membership at health club one minute walk from the office
• Pension scheme
• Life Assurance
• Free eye test voucher
• Investor in People (IiP) employer

The application deadline is Friday 7 March when applications will be reviewed and shortlisted for interview.  However, we reserve the right to close the application early.  An early application is strongly recommended.