Full-Time Office Administrator Jobs
Job purpose
This is a pivotal senior administration role in a charity that is passionate about making a difference to the veterinary care that animals receive. You’ll be working closely with the Chief Executive Officer, with the trustee board and with all members of the staff team of about 20 people. The role is responsible for co-ordinating essential governance activities, including preparing, collating and distributing meeting information packs, writing minutes and managing actions following trustee and committee meetings. You’ll also provide diary management support to the Chief Executive and carry out a varied range of administrative tasks – from arranging team meetings to organising the charity’s award and grant-giving programmes.
Responsibilities
Governance and executive support
- Provide administrative support to the Chief Executive Officer, including proof reading and formatting documents, diary management, coordinating meetings and production of agendas and minutes
- Take minutes for trustee board and committee meetings, and any other meetings as requested by the Chief Executive Officer
- Organise in-person and virtual trustees meeting as well as other governance meetings as required
- Work with the trustees, Chief Executive Officer, RCVS finance team and legal advisors, ensuring legal returns and RCVS Knowledge governing documents are in order and submitted in good time to Companies House and the Charity Commission
- Maintain declaration of interest documentation and ensure that governance and compliance-related records are up-to-date
- Own the charity’s policy register, ensuring all policies are reviewed regularly and are up to date
- Carry out finance administration for the Senior Team as required, including purchasing items, collating receipts, assigning budget codes, and processing expense claims for trustees
- Provide administrative support around donations and gifts-in-will
- Manage the diary of the Chief Executive Officer, including arranging travel and accommodation when necessary
Project support
- Organise RCVS Knowledge awards (Plowright Prize, Quality Improvement Awards, Antimicrobial Stewardship Awards, etc.), including liaising with award panels, processing applications, and administration around the review and identification of award winners
- Arrange associated meetings and events for the awards
General administration
- Act as the first point of contact for RCVS Knowledge, monitoring generic inboxes and taking phone calls as required
- Manage the administrative functions of the office, for example arranging guest access for visitors when required and administering and dealing with room bookings
- Maintain and develop administrative systems, such as record management and document control
- Update records on our customer relationship management (CRM) system
- Organise and schedule meetings and awaydays, including setting the agenda and taking minutes
- Support the recruitment of new staff, including training and induction
- Provide administrative and project support to the wider RCVS Knowledge team as required
Skills, knowledge and experience
Required
- Relevant experience in an administration or governance support role
- Excellent written communication skills, with experience of writing committee meeting minutes and preparing meeting papers
- An excellent working knowledge of MS Office
- Strong interpersonal skills, with ability to work well with a wide range of stakeholders
- Experience of diary management
- Experience of electronic record keeping and file storage
- Excellent attention to detail, with good proof-reading skills
- Experience of working effectively in a team
- Proactive and organised approach, with an ability to work on own initiative
- Numerate with an aptitude for figures
- Excellent time management skills, with an ability to work to prioritise and work to tight deadlines
- Ability to handle confidential information with sensitivity
- Understanding of and commitment to the principles of equity, diversity and inclusion
- A good understanding of the need to work with effective policies and procedures
Desirable
- Experience of supporting charity governance
- Experience of using a customer relationship management (CRM) system
- Experience of administering finances, including budget coding and managing expenses
The client requests no contact from agencies or media sales.
Job Description
PROGRAMME DELIVERY
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Programme Delivery: Plan and deliver activities, opportunities and events for young people in line with programme objectives, processes and guidance.
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Programme Content: support and contribute to the development/review of programme content, resources and communications such as newsletters.
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Impact and evaluation: Support the collection of monitoring and evaluation data, facilitating evaluation activities within training sessions and events as required; contribute to ongoing processes of programme learning and review as a member of the delivery team.
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EDI: Work with the Programme Manager to ensure that Equality, Diversity, and Inclusion are embedded in the process of programme development and curriculum design, including learning styles and accessibility.
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Youth engagement and insight: Collect and process feedback from schools and young people
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Safeguarding: Uphold safeguarding and child protection policy and procedure throughout, including reporting safeguarding concerns and disclosures to DSL and uploading to MyConcern.
PROGRAMME ADMINISTRATION
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Stakeholder engagement: Manage day to day relationships with programme participants and external organisations/individuals supporting delivery, including managing the main anti-bullying inbox
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Finance: Ensure personal or participants' expenses are submitted on time and in line with expense policies and TDA financial procedures
PERSON SPECIFICATION
SKILLS
• Excellent IT skills, confident in the use of Microsoft Office (especially Outlook, Word and Excel)
• Excellent customer support skills and telephone manner
• Ability to write for different audiences
• Ability to work independently and effectively as part of a team
• Excellent organisation skills and ability to learn quickly
• Excellent time management and attention to detail
• Able to maintain confidentiality and to share information appropriately and professionally
• Problem solving skills and ability to trouble-shoot quickly
• Commitment to and ability to inspire commitment to The Diana Award’s vision, values and mission
EXPERIENCE / KNOWLEDGE_
• Experience of providing administrative support within a busy and high performing team
• Demonstrable experience of organising and prioritising a demanding workload to meet deadlines
• Experience of working effectively within a team and the ability to build good working relationships with others
• Experience of working with a customer relationship management tool, preferably Salesforce (desirable)
• Experience working with schools in an administrative function (desirable)
• Commitment to and ability to inspire commitment to The Diana Award’s vision, values and mission
• A commitment to follow The Diana Award’s Safeguarding Policy and processes at all times
This is role is a fixed-term contract to the end of 2024, and will be contractually based from our London office.
The successful candidate must have the right to work in the UK.
The client requests no contact from agencies or media sales.
Join our Finance team and you’ll be working with the existing Finance Office,r and supporting the Finance Manager in handling all our accounting needs.
If you have excellent attention to detail, experience of day-to-day finance procedures, and would like to work with an organisation that champions disabled artists, you could be our new team member.
Unlimited commissions extraordinary work from disabled artists that will change and challenge the world. We support, fund and promote new work by disabled artists, for UK and international audiences. We’re funded by Arts Council England, Arts Council of Wales, British Council, Creative Scotland, and Paul Hamlyn Foundation.
Since 2013 we’ve supported over 521 artists and their work has reached audiences of over five million people. This makes us the largest supporter of disabled artists world-wide. With an intersectional disabled-led team and board, we’re passionate not just about talking about equality and diversity, but actually putting it into action.
This is a permanent, remote working role with a salary of £29,757 per annum, pro rata. We welcome applications for 40 hours full time or 32 hours (0.8 full time equivalent) including breaks. Your responsibilities will include recording transactions, processing invoices, expense claims and grants, administering the charity’s bank accounts, payroll, and audits.
Unlimited is delighted to make reasonable adjustments to existing practices and procedures to meet access requirements and supports all team members to apply to Access to Work to cover relevant costs. Our recruitment pack is available in a variety of formats, including large print, audio, Easy Read, and English, Scottish Gaelic and Welsh languages.
We also love inclusivity and value lived experience in all its forms, so people from the global majority*, who are LGBTQIA+, disabled** and/or from working class or low socio-economic backgrounds are particularly encouraged to apply.
* This includes, but is not limited to, people of Black Caribbean, Black African, South Asian, East Asian, Southeast Asian, West Asian, Arab, Latinx, Jewish, Romany and Irish Traveller heritage.
** This includes but is not limited to, those who define as disabled people, as people with long term health conditions, as deaf, Deaf, neurodivergent or in relation to their health-related access requirements.
People from these groups are still currently under-represented in the arts nationwide, and we’re committed to challenging and changing this.
Unlimited is an arts commissioning body that supports, funds and promotes new work by disabled artists for UK and international audiences.
The client requests no contact from agencies or media sales.
You will be joining our expanding and dynamic team, with the freedom to work creatively with a committed group of volunteers and staff to support people who experience mental ill health in Bristol.
We need someone who is passionate about our mission and who shares our values to increase awareness through marketing and communications, expanding our social media and website content and linking with local networks in order to support fundraising efforts. You will have a high level of autonomy and be given the opportunity to develop new ideas in this exciting field, in a role that is varied and flexible.
We are an equal opportunities employer, but more than that we are a charity that cares passionately about diversity and inclusion as it is one of our core values. We are committed to making our team better reflect the diverse communities that we serve in Bristol. This means that we particularly welcome applications from individuals who are part of marginalised groups.
What we offer:
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Established grassroots Bristol mental health charity with a large member and volunteer base.
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Flexible hybrid working – Our office is based in the community hub The Wellspring Settlement with the option of working some of the working week remotely.
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Salary of £28,980
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Annual leave allowance of 25 days plus bank holidays. Additional days off between Christmas and New Years.
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A paid day off for your Birthday
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A Free Headspace membership
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Period/Menopause leave policy
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Eye tests paid by us and £40 towards new glasses
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Workplace pension scheme.
Applications to be submitted by midnight on the 27th May.
We are a charity that provides in person and online peer support groups and befriending for mental health in Bristol and surrounding area.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Age UK's Digital & Technology division is recruiting for an Asset and Dispatch Team Leader to join our customer-centric team. The Service Desk is embarking on an exciting time as we look to create lots of new processes, procedures and working practices. The Service Desk will become the Single Point of Contact for all IT related incidents and requests.
You will lead a team of Service Desk Analysts within the Warrington office, with responsibility for tasks related to operational performance and people management. You'll be involved in reviewing and updating Service Desk related processes and procedures, co-ordinating Service Desk Analyst coaching and mentoring. This role will focus on managing Age UK hardware assets across all sites.
The team will provide first touch support for all of Age UK's IT Infrastructure - including desktop, software and mobile device management and Telephony (includes Incidents, Requests and Changes). You'll work on operational and administrative activities associated with the Service Desk - including reports, account management, moves, adds, deletes and changes.
Passionate about providing a brilliant Customer Experience, you'll be proactive in monitoring call volumes, queues and data on a daily basis to help to ensure optimal ticket levels and responsible for ticket logging and allocation within the ITSM tool, setting an example on ticket management.
Data-driven, you'll carry out Service Desk reporting and trend analysis activities and play a key role in managing the Asset database and management process.
This role offers hybrid working, where you'll spend up to 3 days a week on-site in our Warrington office, plus ad-hoc cover as requested, working the rest of the time from home.
Working hours are 35 hours per week, Monday to Friday. Our core hours are 08:00 until 19:00 with cover required on a rota basis across the Service Desk leadership team.
Must haves:
* Significant experience of operational management of a medium sized remote team on a busy Service Desk.
* Significant people management experience.
* Significant experience of working with and managing Incident Management and Request Fulfilment processes.
* Significant experience of managing hardware assets through their lifecycle (deploy, monitor, service, retire).
* Significant experience of working with an ITSM platform.
* Significant experience of working with a Telephony platform.
* Good understanding of effective Office 365 administration support.
* Good understanding of effective Active Directory/AAD support.
* Good understanding of Intune support.
* Passionate about providing a brilliant User Experience.
* Experience of working in an ITIL environment with a demonstrable knowledge of how ITSM processes are utilised to deliver an outstanding service.
Great to haves:
* ITIL4 foundation.
* Service Desk Institute Manager certification.
What we offer in return
- Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme
- Excellent pension scheme, life assurance, health cashback plan and EAP
- Car Benefit Scheme, Cycle to Work Scheme and Season Ticket Loan
- Techscheme - buy any tech from Apple or Currys, up to £1000, and spread the cost over 12 months, interest free
- Blue Light Card Scheme
- You Did It Awards - recognition awards from £100-250.
Additional Information
This role is hybrid between home-based and your designated office(s) with up to 3 days a week on-site plus ad-hoc as requested by the IT Service Delivery Management team. You'll be expected to share management cover of the Service Desk 8-7 core hours rota with the Service Desk leadership team.
Occasional travel to other Age UK sites to enable performance of the duties and responsibilities and for the purposes of maintaining and updating professional skills and development.
Hybrid and remote working require that the candidate meet these additional requirements: Internet bandwidth: 40Mbps minimum. Internet connectivity: Wired / ADSL / Fibre. Stable and safe working environment as outlined in Age UK's working from home policy.
All CVs will be anonymised by our recruitment system when you apply for a role at Age UK. Please note that our system is unable to anonymise cover letters, and we would therefore ask that to support the work we are doing on making our recruitment selection process fairer and more unbiased, that you remove any personal information from your cover letter/supporting statement, including your name before uploading this. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us once you are invited for an interview.
Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the minimum criteria under the Disability Confident Scheme. Please note that on occasion, due to high numbers of applications, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.
Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.
Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.
Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.
A fantastic opportunity has arisen to join Westway Trust as a Property Assistant, providing efficient and responsive administrative support across the full property team. You will be a friendly, motivated, and active administrator who will play a key role in the smooth running of the property department.
You will be pro-active, organised, with good initiative being the main point of contact responding to estate and property related enquiries and reports of issues, from tenants, customers, contractors and the community. You will therefore need to possess or demonstrate a willingness to provide a good level of customer service with property knowledge.
Key responsibilities of the role include:
- Provide efficient and effective administrative support across the Property team, including daily active filing, archiving, photocopying, scanning and record keeping.
- Initial point of contact for enquiries to the Property team.
- Provide a responsive customer service handling system to record such enquiries.
- Coordinating the general day-to-day activities of the Head of Property & Estates in relation to emails, posts, and voicemails.
- Assisting in the preparation and maintenance of property particulars, void reports, and reviewing property marketing websites for current information.
- Cross-referencing and managing the prospective tenant’s selection list with the historical enquiry list and alerting the team of any repeat/active enquiries.
- Regular visits to Trust premises to record any Health and Safety/Fire Risk Assessment breaches and reporting these to the appropriate Facilities Management team member.
- Assist with attending Unit Base Parking/Filming/Events on the estate, recording any infringements of agreements on site, and notifying the appropriate team member for further follow-on action.
- Preparing notification details for relevant authorities for entry and exit of tenants – rates, utilities, etc.
- Assisting with servicing property meetings (i.e., circulating papers, coordinating actions where required).
- Responsible for the recording of void premises and issuing of building keys.
- Occasionally provide assistance to the Trust’s reception/office manager for general office duties and reception cover if required.
Knowledge and Experience:
- A minimum of one year’s experience in a busy property department.
- A broad understanding of commercial property or demonstrable experience of transferable skills if you are from a different sector.
- Customer focused, with the ability to provide a friendly and efficient service to customers, staff and tenants.
- Good time management, attention to detail, organisational skills and the ability to work under pressure with changing priorities.
- Excellent administrative skills.
- High level IT skills and experience of using MS Office (Word, Excel, PowerPoint)
Personal skills:
- A personable and collaborative approach, with experience of developing and maintaining positive relationships with a range of stakeholders.
- Good communication skills, orally and in writing.
- Ability to work independently and as part of a team in a multi-cultural and diverse environment.
- Connections to/understanding of the local area would be highly desirable.
Benefits of working with us:
- Great location in the heart of Portobello, North Kensington
- Generous holiday entitlement of 25 days per year + statutory bank holidays
- Sick pay scheme
- Investor in People (IiP) employer
- Free gym membership at health club one minute walk from the office
- Pension scheme
- Life Assurance
- Season ticket / bicycle loan
- Free eye test voucher
The application deadline is Wednesday 29 May when applications will be reviewed and shortlisted for interview. However, we reserve the right to close the application early (an early application is strongly recommended)
We exist to work together with the local community to enable North Kensington to thrive.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Grant Proposal and Contract Bid Lead
Salary: £36,576 pa + good range of benefits
Contract: Permanent – 36.5 hours per week
Based: Milton Keynes – Hybrid (UK-based applicants only)
My client is World Vision UK, an international children’s charity working with children, their communities, and with supporters and partners, in almost 100 countries.
Through long-term development projects, emergency responses and advocacy they have helped bring lasting change to millions of children, over more than 60 years. And as a Christian organisation, everything they do is motivated by faith as they strive to reflect God’s unconditional love.
I have the very real privilege of assisting World Vision UK to recruit an outstanding candidate for the role of Grant Proposal and Contract Bid Lead within the Policy & Programmes team. Work for World Vision UK and you will be part of a truly global Partnership, building brighter futures for vulnerable children.
Do you thrive on fostering relationships, leading coordination efforts, and ensuring high level technical standards? If so, in this pivotal role, you'll drive excellence in proposal submissions, meeting donor policies while collaborating with key stakeholders. If you're ready to make a difference and lead impactful initiatives, we want to hear from you!
About You…
As WVUK’s Grant Proposal & Contract Bid Lead, you'll be at the helm of a rewarding opportunity, helping to steer the submission process to fulfill WVUK’s Institutional Funding income requirements. Here's a glimpse into the key responsibilities:
- Mastermind Coordination: Lead, manage, and orchestrate the submission process, collaborating with multiple stakeholders to craft compelling grant proposals. You'll craft a meticulous plan, ensure timely delivery of inputs, and hold everyone accountable for their contributions.
- Relationship Maestro: Dive into a world of relationship building! You'll nurture and manage connections crucial for submission success, liaising with stakeholders from National Offices, consortium partners, and WVUK's specialized teams. Your expertise will position WV as an esteemed grant contender, fostering early engagement with partners and streamlining processes seamlessly.
- Champion of Quality: Your pursuit of excellence will drive the delivery of high-quality submissions, meeting win-rate targets and industry standards. You'll craft proposals that align with donor policies, contextual needs, and WV's strategic vision. Mitigating risks, ensuring compliance, and harnessing valuable lessons learned will be your forte.
- Continuous Innovation: Your hunger for knowledge will fuel the continuous enhancement of WVUK's submissions. Engage with sector experts, tap into WVI networks, and stay abreast of evolving programming approaches. Your insights will not only strengthen submissions but also elevate the team’s collective expertise.
Essential Criteria
- Expertise in Multi-Sector Program Management: Demonstrated proficiency in assessing, designing, and managing projects across diverse sectors within complex settings. A track record of navigating the project cycle successfully and securing institutional funding from bilateral and multilateral donors.
- Exceptional Project Management Skills: Proven ability to excel in managing multifaceted tasks within challenging timelines. Prioritization prowess is key, consistently meeting deadlines amidst competing demands.
- Donor Relationship Management: Extensive experience cultivating and sustaining relations with institutional donors such as DFID/FCDO, EU/ECHO, and UN bodies. Adept at analysing funding requirements and adeptly navigating varied worldviews. Skilled in fostering, managing, and evolving relationships within consortium partnerships.
- Proactive Innovation and Process Improvement: A proactive and creative approach to refining existing processes and devising new strategies for enhanced efficiency and efficacy. Strong emphasis on knowledge management within a high-pressure team environment.
- Team Leadership and Financial Acumen: Proven track record in assembling and nurturing project teams. Proficiency in linking financial aspects with operational requirements to ensure seamless project execution.
Are you ready to spearhead impactful initiatives, shape exceptional submissions, and propel WVUK's mission forward? Join us and be the architect of transformational change!
In addition to the salary indicated, WVUK provides good benefits including pension, generous holiday entitlement and free parking (MK only).
As an active *Christian (*Permitted under Schedule 9, Part 1 of The Equality Act 2010), this role allows you to integrate your Christian faith and be sensitive to its various expressions across cultures and denominations.
To apply, please send full CV and covering letter stating how you meet the essential criteria provided above to WVUK’s Advising Consultant – contact details in the apply link.
Closing date for applications: Friday 17th May 2024
We reserve the right to interview candidates and close the ad ahead of the closing date should a strong candidate be identified.
**Please note that holding Right to work in the UK documentation is required for this role as it is not sponsored.**
World Vision UK is an Equal Opportunities Employer. We value diversity and aspire to reflect this in our workforce. We welcome applications from people representing all sections of the community. World Vision UK also operates flexible working policies and practices.
As a child focused organisation, World Vision UK is committed to the safeguarding of children, therefore any offer of employment is conditional upon the successful completion of applicable background checks, including a criminal records check.
By submitting your application, you understand and accept that World Vision UK will process the data you provide for the purposes of your application and in accordance with the World Vision UK - Job Applicant Privacy Notice.
No agencies please.
Please send CV and covering letter to the Advising Consultant.
Organisation: Right To Play International
Department/Division: Headquarters
Work Arrangement: A combination of in-office and remote-working in accordance with Right To Play’s work arrangement and the operational needs of the department (around 2 days per week in our London office in Kennington).
Authorised to work in: UK (Eligible to work legally without requiring work visa sponsorship)
Target Hiring Salary: GBP 32,961 per annum
Reports to: Vice President, Partnerships
Contract Duration: Permanent / Full-time
Application Closing Date: 29 May 2024 23:59 BST
ABOUT US:
Right To Play is a global organisation that protects, educates and empowers children to rise above adversity through the power of play. We help millions of children each year to stay in school and out of work, to prevent life-threatening diseases and to stay safe from exploitation and abuse. We are the leading global development organization that uses play to transform the lives of children and youth impacted by poverty, war, disease and inequality.
Established in 2000, Right To Play reaches children through experiential programming in 14 countries in Africa, Asia, the Middle East, and North America. These programs are supported by our headquarters in Toronto, Canada; London, UK and seven national offices across Europe and North America.
With a shared passion for our mission, our Culture Code guides how we act and interact based on five core pillars:
- Accept Everyone – Be intentional about inclusion
- Make Things Happen – Seek opportunities to lead and innovate
- Display Courage – Act with integrity
- Demonstrate Care – Look after yourself and one another
- Be Playful – Have fun at work
Please visit our website to learn more about who we are, what we do, and find out about the five pillars of our Culture Code.
ROLE SUMMARY:
Reporting to the Vice President, Partnerships based in the UK, you will work closely with the teams in our dual headquarters (Toronto, Canada and London, UK), as well as programme and fundraising teams across Africa, Asia, Europe, Africa, Asia and the Middle East. You will be responsible for coordinating a variety of functions that support Right To Play’s (RTP’s) global business development and grant management strategy, supporting proposal development for new funding opportunities and grant management for existing donor partnerships. The role will also include internal support for different fundraising offices globally, to ensure joined up approaches are undertaken to secure and manage grant funding across RTP.
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WHAT YOU’LL DO:
#1. Funding Identification (15% of Time)
- Lead global prospecting for new business development by tracking funding opportunities, and researching suitable new funding opportunities from governments, private organizations, and foundations in line with RTP’s theory of change and organizational priorities.
- Research and understand the current funding strategies of institutional donors and philanthropic giving organisations to support strategic decision-making on new business development. This will include a focus on regional, country, and sectoral funding trends relevant to RTP’s geographic and thematic areas.
- Monitor funding opportunities and ‘calls’, ensuring that the relevant departments globally within RTP are informed in a timely manner with tailored information.
- Act as the global focal point for the internal application approval process by ensuring documentation for go/no go and proposal processes are compliant with procedures and stored in appropriate online portals.
#2. Proposal Development and Grant Management Support (30% of Time)
- Work in conjunction with relevant departments across RTP (including Global Programs, Monitoring, Evaluation and Learning, and Communications departments), to lead the development of different thematic and programme funding materials that will support new donor acquisition and strong donor stewardship.
- Support programme funding personnel across the organisation in the development of specific materials to assist in new business development and equip fundraisers to seek relevant funding opportunities.
- Support the development of proposals in response to specific funding opportunities as required by the Global Partnerships team and occasionally the Country Office teams, in some cases this will be leading on certain proposals.
- Support programme funding personnel across the organisation in the development of project narrative and financial reports, to ensure high standards of reporting and donor stewardship are maintained. In some cases, this will be leading on certain reports.
- Provide additional ad-hoc support to fundraising activities, personnel and offices across the organisation globally as required across the programme funding cycle to ensure strong proposal development and grant management practices are maintained.
- Participate in, and represent, RTP in external meetings and networks as required.
#3. Data Management, System Compliance and Coordination (40% of Time)
- Track funding applications, pipelines and reports across all fundraising departments globally, using RTP’s Client Relationship Management (CRM) platform and other tracking tools as required.
- Work closely with fundraising offices across the organisation to ensure timely and accurate use of RTP’s CRM platform so accurate fundraising data is maintained in the system.
- Support quarterly reporting and analysis of global funding progress, funding pipelines, funding priorities, tracking against targets/objectives, and disseminate the information globally to all relevant staff.
- Support the preparation of materials (including presentations) on organisational funding performance for the senior Executive Management Teams.
- Manage internal information databases and Microsoft SharePoint sites ensuring documents related to proposals, donor reports, fundraising materials etc. are stored according to agreed protocols and disseminated across the fundraising and program delivery offices.
- Work closely with the Global Fundraising Operations Manager and Global Business Analyst to ensure the platform remains an accurate and effective database of donor information and responding to ad-hoc tasks as necessary.
- Lead on the preparation and coordination of various monthly procedures as required.
#4. Global Partnerships Team Support (10% of Time)
- Contribute to strategic discussions within the team to support planning and priorities.
- Support the planning and implementation of internal meetings and/or conferences.
- Keep up to date with the major issues pertaining to children, child rights and development, as well as the donor environment and developments within RTP.
- Additional tasks as requested by the members of the Global Partnerships Team.
- Undertake general office administrative tasks as needed.
#5. Performs other duties as assigned (5% of Time)
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WHAT YOU’LL BRING (ESSENTIAL):
EDUCATION/TRAINING/CERTIFICATION:
- Undergraduate degree or equivalent in international development, political science, international relations, or related discipline; or equivalent work experience
EXPERIENCE:
- 2 years’ practical experience in managing multiple and varied projects
- 2 years’ experience in supporting proposal development and donor reporting
- Fundraising experience for not-for-profits including developing applications, securing funding from a variety of sources, and a track record of identifying and researching donors
- Demonstrated experience in building strong trust-based relationships with widely diverse
COMPETENCIES/PERSONAL ATTRIBUTES:
- Excellent attention to detail
- Flexibility and the ability to switch ‘hats’ between varied projects seamlessly
- Demonstrates a high level of interpersonal and cross-cultural skills including the ability to build collaborative relationships internally and externally with sensitivity to cultural, ethnic, social and political issues
- Patient, adaptable, flexible, able to improvise and remain responsive and communicate clearly and effectively under pressure, working with a wide range of stakeholders and with people from various backgrounds and cultures
- Highly organized and able to manage timelines involving multiple inputs under tight deadlines.
- Self-motivated and able to work independently
TECHNICAL SKILLS:
- Outstanding project management skills
- Strong technical ability to track, manage, and enter data using Microsoft Excel and CRM systems.
- Excellent planning, management and coordination skills, with the ability to organise a workload comprised of varying and changing tasks and responsibilities
- Excellent communication skills (written and oral), interpersonal, public relations and report writing skills
- Good analysis, problem solving and project management skills
SECTOR SPECIFIC KNOWLEDGE:
- Knowledge of donor management, grant management and compliance monitoring
- Knowledge of program design and budgeting processes, including development of logical frameworks and performance monitoring plans
- Knowledge of a variety of government and foundation funding mechanisms
- Knowledge of international development, education and humanitarian programming and policy
LANGUAGES:
- Fluency in spoken and written English
BONUS IF YOU’LL BRING (NOT ESSENTIAL):
- Master’s degree in a related field
- Certification in project management
- Experience working in a range of cultural contexts and developing countries
- Experience working for a donor
- Fluency in spoken and written French
WHAT YOU’LL GET:
The opportunity to collaborate with an innovative, fun team who are passionate about working with children and youth. You will gain experience working for a globally recognised organisation with a healthy culture premised on our Culture Code (accept everyone, make things happen, display courage, demonstrate care and be playful). You will be immersed in an environment where learning and development is encouraged and valued, and “play” is appreciated as a core avenue to building community.
- Competitive salary and benefits
- Flexible work arrangements (e.g. work from home and flex hours)
- 25 days annual leave
- 5 personal learning and development (L&D) days per year
- Annual learning week
- Annual staff recognition awards
- Opportunity to connect with employees across our offices (e.g. Facebook Workplace)
- Opportunity to engage in global projects and initiatives
- Wellness programs
- Playful activities and events
HOW TO APPLY:
If you are interested in applying for this position, please apply with your resume and cover letter in English via the application link.
Application Link: https://righttoplay.hiringplatform.ca/177836-officer-global-partnerships/763698-application-form/en
While we thank all applicants for their interest, only those selected for interviews will be contacted. Shortlisting of applications will begin immediately and interviews may be held before the closing date.
Right To Play provides equal employment opportunities to employees regardless of their gender, race, religion, age, disability, sexual orientation or marital status. As such, we encourage groups who have been historically disadvantaged with respect to employment to apply for positions at Right To Play. We offer a family-friendly environment that allows for flexible work arrangements in order to support staff diversity and ensure a healthy work-life balance.
We value and promote a culture of diversity, equity, inclusion, and belonging. Should you require any accessibility related accommodations or specific adjustments to ensure fair and equitable access throughout the recruitment and selection process, and thereafter, please reach out to the People & Culture team by email. All information provided will be treated as confidential and used only to provide an accessible candidate experience.
We are a child-centered organization. Our recruitment and selection procedures reflect our commitment to the safety and protection of children in our programs. The successful candidate will be required to provide a satisfactory Vulnerable Sector Screening or equivalent criminal check as a condition of employment.
To learn more about who we are and what we do, please visit our website.
The client requests no contact from agencies or media sales.
Sibling Arts C.I.C. co-creates multi-arts projects with queer, trans, sex worker & migrant communities. Looking for a Finance & Administration Officer (FAO to lead on our financial and administrative needs, and grow with us as we do more ambitious projects with social impact at their core.
Our current projects:
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Delivering trans/non-binary hxstory via storytelling to young people KS3 & teacher training
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Organising an Arts Action Fair connecting grassroots artists, frontline campaigns, NGOs, demonstrating how community ownership makes better art
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Building on the success of our beloved musical theatre production Sex Worker's Opera to create a full-length feature film, branching into new artistic territory with new communities.
We are looking for a skilled, dynamic and conscientious individual to lead on our financial and administrative needs, and work with us to grow our organisation.
You will be one of four core staff roles in the organisation. After the first year there may be space for role to develop and expand.
You will lead on financial management, working closely with Directors to develop and execute a comprehensive financial strategy.
The role will also feature core administrative tasks, ensuring the smooth running of the organisation across contracting, insurance, monitoring equipment/assets and saving costs.
We are looking for someone excited to be part of an ambitious over-achieving, under-recognised young organisation in the arts.
Contract: Minimum 9 months, starting July 15th, with view to become permanent
Hours: Part time 2 days per week
Salary: £135 per day, £1,170/mo at £35k pro rata
Location: Stamford Hill office 1 day a week, remote other
Application Deadline: midnight Monday 3 June.
Roles and responsibilities include, but are not limited to:
Financial Strategy and Management
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Co-creating and monitoring budgets, org-wide and for projects
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Monitoring multiple income streams inc. sales, grants, investments
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Co-designing core/project accounting ledgers to facilitate reporting and monitor metrics
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Streamlining and automating systems, training staff in how to use them
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Support the process of becoming a C.I.O. and adapting finance and reporting systems for new level of requirements
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Managing cashflow and reserves to manage risk.
Reporting
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Reporting to HMRC, Companies House and the Charity Commission
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Liaising with our accountant to get the best systems in place for ease and accuracy of reporting and accounting
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Reporting to multiple funders with different priorities and expense restrictions
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Creating an automated financial reporting system that tracks costs across core, projects, and different funding streams for each
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Overseeing compliance with HMRC including VAT, PAYE and accessing tax benefits such as Theatre Tax Relief (TTR) alongside our accountant.
Administration
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Compiling and digitising receipts and invoices
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Setting up staff and project producer expense accounts where necessary
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Liaising with banking and ensuring staff access to online and card payment
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Creating and using new reference administrative reference systems and filing systems.
Human Resources
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Communicating with our community members, artists and staff about invoicing requirements and payment details, mindful of individuals’ complex needs
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Overseeing setup and budgeting of employment benefits, bonuses, commission, freelance contracts and how to integrate these
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Overseeing creation of a platform for communicating financials transparently to our community of marginalised artists (longer term)
Funding Support
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Note: this is a support role as one of the Artistic Directors will spearhead new funding applications, you will not be applying independently
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Researching and identifying new funding streams, archiving applications, making templates
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Seeking advice from current funders and NGO partners about where to apply
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Tracking funding applications, reporting deadlines, meeting financial requirements
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Following-up on investors, scheduling regular communications with Artistic Directors.
Essential skills and requirements
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Proficiency with Mac and Windows
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Right to work in the UK
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Three years’ experience in a similar role, ideally in the charity, arts, or activism sector
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Strong ICT skills including relevant accounting/reporting software and G-Suite
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An excellent eye for detail and consistency
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Experience of payroll processes
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Experience of reporting to funders and HMRC
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Autonomy and ability to work effectively under own initiative
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Strong verbal communications skills, able to convey financial information to a non-financial audience
Desirable Skills, Knowledge and Experience
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Proficiency with Discord/Slack/Teams/online working systems
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Knowledge of modern accounting platforms such as Xero, Quickbooks and also systems and potential apps for managing staff expenses
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Understanding and/or experience of marginalised communities
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Ability to work well within a team and manage others effectively
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Enthusiasm, flexibility and proactive approach
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Experience working with fast-moving, young start-up arts organisations
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UK/EU driving license for potential project-based work
Representation
We particularly welcome candidates who identify as POC, queer, trans, disabled, neurodivergent, working class, sex workers, from the global majority and/or from marginalised communities, as these are the communities we come from and serve.
To apply please send:
An up-to-date CV for 2024
2-3 paragraphs, in the body about why you would like to apply
Please reference your knowledge, experience or intention(s) in working with marginalised communities
The contact info and position of 2 references who have seen you in a similar technical and production role.
Sibling Arts is a marginalised-led C.I.C amplifying underrepresented voices through theatre, music, dance & film.
The client requests no contact from agencies or media sales.
Knowsley Carers Centre, a network partner of the Carers Trust, is a registered charity providing information, support, advice, and a voice for carers living and caring in the Borough of Knowsley.
Knowsley Carers Centre is a growing charity, established in ~October 1997 to support the borough's 16000 unpaid/family carers.
A highly motivated and experienced person is required to identify and support unpaid carers.
Proven experience of the sector and an understanding of unpaid carers’ issues are essential along with the ability to work independently.
Job Purpose: To find and assist Carers in the Knowsley area by providing advice, information, drop-in sessions, facilitating support groups, home visiting, training and a variety of other methods highlighted by Carers in Knowsley.
Duties and Responsibilities
Information and Support
All staff are expected to be familiar with the range of services and events provided by Knowsley Carers Centre.
The Carers Support Officers specifically: -
1) Provide Carers with advice and support to improve the quality of their lives and the person they care for:
This will include:
a) Completing current procedure for Carers’ Assessments and to support Carers through the Assessment process.
b) Offering Carers the opportunity to take up other services offered by KCC such as coffee mornings and Holistic Therapies.
c) Providing an empathetic and supportive ear to Carers about the difficulties they may be experiencing. Remind carers that we are here to provide a listening ear and offer our counselling service if appropriate.
d) To signpost Carers to relevant voluntary and statutory organisations.
2) Keep up-to-date with services, benefits and organisations relevant to Carers.
3) To assist in the promotion of the work of the organisation by use of media, talks, presentations, displays etc.
4) Make links with relevant statutory and voluntary organisations.
5) Use any of the above opportunities to identify hidden Carers and
Casework
1) Work on behalf of Carers both by phone and in writing to help them to obtain the services they need.
2) Make home-visits as necessary to carry out this aspect of the work and initial support to new carers via home visit with the agreement of line manager.
3) Liaise with other advice/advocacy organisations to develop and maintain referral systems.
4) Complete all the necessary administrational tasks related to the role including updating all contacts on the database.
Groups and Events
1) Setting up, administering and facilitating Carers Support Groups.
2) Organise outings and events for Carers. To liaise with the manager to raise small funds to assist with one to one support or group support.
3) Work with other members of the Knowsley Carers Centre staff team to plan, organise and facilitate special events and activities e.g. During National Carers Week.
Administration and Monitoring
1) Complete contacts on the database for every interaction with each carer. All phone calls, drop ins, home visits letters, emails and texts to have a separate contact.
2) Ensure attendees at group events whether in house or at another venue complete the signing in sheet. Complete the register for these events on the database if requested to do so.
3) Add names to waiting lists for trips and events following the standard procedure. Make appointments for carers to attend holistic therapies following the standard procedure.
4) Write up case studies and other reports as requested by line manager.
5) To be primarily self-servicing including word processing letters, keeping appropriate records of work undertaken, write reports and complete monitoring forms.
6) All of the above are necessary for management to produce statistics and other monitoring reports to comply with funders requests outlined in the main contract and other sources of funding.
General Tasks
1) To work as part of a team contributing to the smooth and effective running of Knowsley Carers Centre.
2) To produce articles for the Carers Centre newsletter and to distribute
to various establishments around Knowsley.
3) To attend and actively participate in regular supervision, team meetings and annual appraisal sessions.
4) To undertake relevant training and staff development activities as required.
5) To undertake occasional evening/weekend work where necessary.
6) To undertake any other duties as reasonably requested by the Centre Manager.
7) All employees are expected to read and abide by the organisations policies and procedures.
Benefits of working for Knowsley Carers Centre:
22 days annual leave plus bank holidays per year (pro rata)
Bonus 3 days of annual leave per year over the festive period (subject to Trustee approval)
6% Workplace Pension Scheme with The Pensions Trust
Knowsley Carers Centre aims to make a positive impact on the lives of any adult who lives in the Borough of Knowsley, who provides a caring role.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
About Us
Would it inspire you to see the tangible impact of your work on the world? To work for an organisation that is committed to making a positive difference for people everywhere? If so, we could be the organisation for you. We are the Chartered Institute of Building (CIOB), the world's largest and most influential professional body for construction management and leadership.
About the role
As Facilities & Governance Coordinator you will act as a first point of contact in our London office, and work in collaboration with the Governance team across their full range of activities, and consult regularly with the rest of the organisation, Trustees and Members. You will be responsible for coordinating meetings and services across the Institute and providing effective and efficient administrative support across the team.
Key responsibilities will include:
- Providing a professional and welcoming service to all internal and external visitors to the office.
- Managing all office signage (to include door and reception screens), ensuring these are accurate and up to date at all times.
- Managing diaries for all office meeting rooms, co-ordinating necessary arrangements for internal and external meetings, to ensure efficient and appropriate use of the meeting space available in line with office guidelines.
- Maintaining day-to-day contact with Building Management, reporting any issues as required and overseeing their resolution.
- Providing ongoing day-to-day management of all office suppliers and service contracts, including but not limited to preferred suppliers for facilities maintenance. Ensuring strong relationships are maintained and the performance of all suppliers is to an acceptable level, escalating issues where appropriate.
- Provide administration support for the Governance team including but not limited to making and communicating all necessary travel and accommodations arrangements, preparing meeting packs and dissemination as required and supporting all meeting set-up requirements e.g. technology, room set up and refreshments.
- Acting as the main point of contact for CMYA applicants once in the judging process, coordinating their application from entry through to completion of the interview process, ensuring a consistent, high-quality experience is delivered throughout.
- Being a first aider and fire Marshall for the Office.
- Taking day-to-day responsibility for the health and safety procedures for the London office.
About You
The ideal candidate will have/ be:
- Excellent communication skills
- Strong organisation skills with the ability to remain calm under pressure, manage a busy workload and prioritise accordingly.
- Ability to communicate with potential and current members with varying levels of seniority.
- Excellent administration skills, including drafting reports, managing complex programmes and projects administration and logistic planning.
- Demonstrative experience in a customer-facing senior administrative role, with the ability to always provide the highest level of customer service.
- Ability to work on their own as well as part of a team.
- Strong computer skills.
Benefits
- Competitive salary
- Generous Holidays
- Additional birthday day off
- Pension contribution
- Employee Assistance Programme
- Private Medical Insurance
- Life Assurance
- Learning and Development
Job Title: FM & Governance Coordinator
Location: London (on site)
Working Hours: Full Time, 36 hours per week
Contract Type: FTC until December 2024
Salary: £27,000 per annum
You will join a small team of housekeepers working mainly at our Community/Justice/ Counselling services. Well-managed spaces make our buildings great places to be ensuring they are efficient, secure and pleasant environments. You will work with the Soft Facilitates Manager to carry out planned cleaning duties from a schedule of works. You will also need to build in capacity for reactive cleaning as required.
A key part of the role will be to work with project managers and the Soft Facilities Manager to ensure solid housekeeping provision. You will ensure the efforts of you provide a high level of cleanliness, and cleaning complies with health and safety standards too.
You will have a usual place of work at either Katherine Price Hughes House, Highbury or Wincott Street, Lambeth as we have two Housekeeping roles available, but be required to work flexibly across the property portfolio if business needs demand this. You will facilitate end of licence/tenancy cleaning preparing these spaces for new residents, or you could be asked to provide cleans between room hire in our counselling and our community spaces. The post holder will ensure their working practices are safe and compliant with the organisation’s health and safety guidelines.
KEY RESPONSIBILITIES
PEOPLE SUPPORT
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To support the Soft Facilities manager in achieving excellent housekeeping across Strides. This will be discussed in monthly supervisions.
FINANCIAL COMPETENCE
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To work with the soft facilities manager in keeping costs to a minimum.
ADMINISTRATIVE DUTIES
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To follow instruction around recording work as guided by the soft facilitates manager.
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To update portals and systems relating to flow of works, both scheduled and reactive if required.
SERVICE DELIVERY
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To follow the agreed schedule of works in each building.
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To support the team with room inspections.
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To have an awareness of risk in working practices.
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To keep abreast with current COSHH and Hygiene regulations and other matters relating to safe working practices.
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To keep good stock control of cleaning supplies.
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To monitor the standard of our buildings ensuring standards are consistently high.
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To attend planned meetings as required, including the staff conference and other organisational events.
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To occasionally carry out specialist duties as agreed with the relevant manager (e.g. specialist cleaning if adequately trained).
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To report maintenance issues promptly if found.
ORGANISATIONAL RESPONSIBILITIES
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To observe Confidentiality at all times.
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To adhere to Strides’ Policies and Procedures.
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To attend and contribute to Reflective Practice Sessions and build in opportunities for reflection into the working week.
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To attend and contribute to regular supervision sessions with your line manager.
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To attend and contribute to an annual appraisal.
PERSON SPECIFICATION
We require a housekeeper who can demonstrate the following competencies to a high level. The desire to do well in the role is more important than direct experience of a similar role and transferable skills are welcomed. We will be looking for evidence in the following areas during the selection process:
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A focus on the experience of the people using our services
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Sound Organisation and planning skills
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Excellent communication.
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Team Work
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Strong Admin and IT skills.
Please outline in your application how you meet the following criteria:
ESSENTIAL CRITERIA
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An accredited qualification in facilities housekeeping, or a willingness to work towards this once confirmed in post.
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Experience of domestic cleaning duties
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Working knowledge of COSHH (Control of substances hazardous to health).
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Experience of dealing with people directly in a community building and/or residential setting and/or business premises.
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An ability to communicate effectively in English, and an ability to communicate with people whose first language is not English.
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Ability to use IT, including Microsoft Office.
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An understanding of Safeguarding responsibilities, or a willingness to learn these standards.
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An understanding and commitment to the principles of Equality, Diversity and inclusion as it applies to the workplace.
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Willingness and availability to work some weekends as required.
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Willingness to work flexibly according to organisational requirements.
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Commitment to Strides’ values and understanding of the Christian Ethos that underpins our roots as an organisation.
DESIRABLE CRITERIA:
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Carbon literacy and an understanding of the principles of reducing environmental impact.
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Understanding challenging behaviour people may present and an awareness of basic strategies for dealing with behaviour that challenges us.
EQUALITY, DIVERSITY AND INCLUSION
We do not want any disability, sensory impairment or neurodiversity to put you off from applying if you meet these criteria, if this applies to you get in touch. Informal conversations about the role are also welcome. We look forward to hearing from you!
The client requests no contact from agencies or media sales.
Head of Governance
UK Based
Starting salary for this position is £46,860 per annum (plus contributory pension)
About MAG:
MAG (Mines Advisory Group) is an international humanitarian organisation based in Manchester, UK, and working in 32 countries. We remove landmines and unexploded ordnance to release safe and productive land for communities, and work to reduce the threat of armed violence by supporting governments to safely manage weapons and ammunition. In 1997, MAG was a co-recipient of the Nobel Peace Prize for our work campaigning for the Anti-Personnel Mine Ban Convention.
About the role:
MAG is for looking for a highly motivated and dynamic and experienced governance professional who will contribute to the continuous development and growth of the organisation, to join the team as our Head of Governance. You will provide high-quality, strategic corporate governance advice and operational secretariat support to MAG’s Board of Trustees and Leadership Team to ensure that our governance arrangements are efficient and effective as well as comply with regulatory and internal requirements and sector best practice. As part of the role, you will lead a small team that provides Management Support services to staff working in MAG’s Manchester office, including office administration and travel management.
About you:
We are looking for an experienced governance professional, who has demonstrable experience of supporting and advising a Board of Trustees and its Executive, as our new Company Secretary. You will have experience of working with the Charity Commission and as a Data Protection Officer. Additionally, your ability to analyse and interpret complex data and present written and verbal information in a clear and concise manner is an essential aspect of this role.
You must be able to advise Boards and Executives comprehensively and succinctly on corporate governance matters and excel at building and maintaining effective working relationships with colleagues across all levels of an organisation and key external stakeholders (e.g. regulators and external advisors). Experience of having worked for an international NGO or comparable organisation is ideal not essential.
Further information and how to apply:
For the further information on the role, the application pack and details of how to apply, please visit the MAG website by the closing date of 26th May 2024.
Please note that as part of MAG's commitment to safeguarding, this post is subject to background checks before an offer of employment is confirmed. For more information on MAG’s approach to safeguarding here and background checks here. You can also find more information in the candidate information pack, available on our website.
MAG is committed to the principles of diversity, equality and inclusion. If you think you would be suited to one of our roles we would welcome your application regardless of your background. We strive to provide an inclusive and supportive working environment where all employees feel respected and supported in fulfilling their potential.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Enable is a charity dedicated to improving people's wellbeing and strengthening local communities. We work with councils, charities and other local organisations to deliver health, leisure, community services and events that enrich people’s lives and strengthen our local community.
At Enable, we value our employees and our culture, focussing on embracing diversity and fostering an inclusive, flexible and fun environment for employees to perform at their best. On top of a competitive salary and flexible working environment, employees will also receive:
Benefits
- 30 days of annual leave (plus 8 bank holidays), 3 additional free days off at Christmas
- Life Insurance
- Reward Schemes (RewardHub Membership, wellbeing budgets and cycle to work)
- A variety of social and wellbeing activities each month
- Mental Health & Wellbeing Perks (Monthly talks, Wellbeing Hour, etc)
- Free Gym Membership
- Free breakfasts/snacks
Reports to: Deputy Head of Marketing
Based: Wandsworth Borough / Battersea Park
Salary: £38,000
Contract: 12 Month Fixed Term Contract
Work Arrangement: 40 hours per week, Hybrid mix of office and wfh
DBS: Basic
The Role
Reporting to the Deputy Head of Marketing the Data & Systems Project Coordinator will be responsible for driving change, implementing new data processes and providing new insights at Enable.
We are seeking an experienced data and systems professional with a passion for numbers and using data and analytics, to take the lead on various projects over the next 12 months.
The Sales and Marketing Team
This is an exciting opportunity to join Enable’s growing Sales and Marketing team who report into the Head of Growth and Branding. No two days are same. You will gain valuable hands-on experience with room for growth and the chance to see tangible output in the not-for-profit sector. The sales and marketing team is a small and supportive team, with a high output and flexible and collaborative approach to work.
Integral to the Sales and Marketing Team this role will also work across our varied service areas, in order to streamline processes, implement systems and analyse trends in order to create maximum impact.
Key responsibilities will include:
- Systems assessment – Assessing the existing booking and CRM systems across the company
- Research – Investigate alternative system solutions to improve quality of data and collection, and provide best value solution for approval
- Implementation – Support the implementation of new CRM systems across the business and across relevant departments
- Tooling - Ensuring we have the setup in place to track the right metrics, suggesting new ideas and driving change where needed
- Data management – Providing support across all services to ensure that user data is being effectively gathered as well as cleansing existing data
- Data analytical research and evaluation – Supporting the marketing team to reach their campaign objectives, by managing the data analysis process
- Forecasting and Reporting – Producing trend and campaign reports to inform strategic decisions, identify return on investment and identify trends and patterns
Skills and experience
- Experience with managing, interrogating, and implementing new data and CRM systems
- Proven experience reporting data and analysing trends to generate meaningful change within a company
- Worked on sales campaigns and be able to identify trends and insights mentioning sales trends – as well as campaign.
- A pro-active and ‘get-it-done’ approach to the implementation of new processes
- Excellent problem solving, and verbal/written communication skills
- Skilled user of digital systems, including Microsoft Office (PowerPoint, Word and in particular Excel)
- Confident working with a variety of stakeholders, streamlining individual processes across a variety of platforms
This is an exciting opportunity to be a part of a company that positively impacts the community around us! If you are someone that is motivated by a desire to enrich the lives of others and make a genuine difference, then please Apply Now and follow the prompts.
Last year we saw a 133% growth in the numbers of young people facing homelessness coming through our doors. Now, nearly half of them are - or recently have been - sleeping rough and with the numbers of young rough sleepers in the capital growing at an alarming rate, New Horizon Youth Centre has had to take decisive action to unlock support and housing for this group. The Head of Services - Rough Sleeping is a brand-new role for the organisation and will lead on developing a new internal strategy for young people facing rough sleeping, as well as holding operational oversight of our established youth-specific street outreach function and emergency accommodation hub, both of which are unique in London. You will need to be strategic in approach and an excellent relationship builder. You will act as our lead colleague on relationships with the Greater London Authority and London Councils’ rough sleeping teams, working with them to ensure our learning and insights inform policy and ultimately open up access to emergency support for those under 25. Alongside this you will need a keen eye for operational detail, have experience of delivering homelessness services, and be passionate about piloting new solutions to prevent homelessness among young people. More than anything you will need to champion what young people can achieve, be committed to collaborating with others and determined to find a way.
For more information and Person Specification, please see our Job Pack attached.
Salary: £46,800 - £52,000
Closing Date: 10am, 29/05/2024
The client requests no contact from agencies or media sales.