Office Administrator Jobs

Location: Either in one of our global offices (Bristol or London - UK, Madagascar, Belize, Kenya, Indonesia, Timor-Leste, Senegal) or home-based within countries where Blue Ventures has administrative capacity (Mozambique, Tanzania)

Closing date for applications: Friday, 17 May 2024 at 22:00 GMT. Applications will be considered on a rolling basis.

Contract status: Global post, full-time, 1-year fixed-term (with the possibility of extension)

Start date: As soon as possible

Remuneration: Salaries will be in line with local salary grades and experience; circa £34,000 - £40,000 gross per annum (UK), circa MGA 25,147,128 - MGA 35,278,900 (Madagascar); circa Rp 313,807,810 - Rp 340,963,260 (Indonesia); circa KES 3,116,800 - KES 3,895,000 (Kenya); circa TSh 69,221,000 - Tsh 79,603,000 (Tanzania); circa MTn 2,036,000 - MTn 2,347,500 (Mozambique); circa GBP 15,805 - GBP 24,750 (Senegal); circa USD 15,100 - USD 19,180 (Timor-Leste); circa BZD 35,000 - BZD 41,000 (Belize).

Salary Band: Manager 

We rebuild tropical fisheries with coastal communities

Blue Ventures is a marine conservation organization that puts people first. We support coastal fishers in remote and rural communities to rebuild fisheries, restore ocean life and build lasting pathways to prosperity. Our work began two decades ago in Madagascar’s remote coastal communities and is growing globally. 

Across a dozen countries, we’re partnering with traditional fishers and community organizations to design, scale, strengthen and sustain fisheries management and conservation at the community level. We bring partners together in networks to advocate for reform, and share tools and best practices to support fishing communities across the globe. 

Summary job description

Blue Ventures is seeking a Social Media Manager to coordinate our social media communications' strategy, delivery, and measurement. You’ll be responsible for managing all social media channels and creating and producing engaging content to be used across them and beyond. Whether it’s shaping and amplifying stories from communities and partners, sharing our learning far and wide, or crafting content to advocate for ocean protection and the rights of small-scale fishers, you’ll be proactive in finding creative ways to connect with and inspire a range of audiences internationally.

This will be a one-year fixed-term role (with the possibility of extension) based in any of BV's registered locations. You'll report to the Head of Communications and work closely with our Advocacy, Donor Stewardship, and Partnerships teams, as well as national and regional leads.

For countries in which Blue Ventures has an office, our hybrid working policy currently requires attendance in the office for at least 40% of the working week.

Please see attached job description for more information. 

About us

REMAP is a unique national charity. It brings together two groups of people: volunteers skilled at making things and disabled people who need specialist equipment. Each year, around 3,000 pieces of custom-made equipment help transform the lives of disabled people.

REMAP’s army of ingenious inventors designs and makes equipment for young and old alike and then provides it free of charge. The aim is always to help people achieve quality of life, filling the gap where no suitable equipment is available commercially.

With an exciting new strategy that will continue to place the client at the heart of our work, we seek an experienced charity sector Operations Manager to help us deliver on our mission and vision.

REMAP is an organisation that encourages its team members to contribute their thoughts and ideas actively and work together to achieve its aims and ambitions. You will be given the space to work autonomously but with the support of your colleagues and line manager when you need us. You can work to your strengths and share your successes and learning with the broader team, who will, in turn, look to share their experiences and learning.

The Role

The Operations Manager's role is critical to the charity's long-term sustainability and is pivotal in ensuring that we remain relevant and necessary.

This is an internally focused role in our service delivery, covering clients' and volunteers' journeys. You will be part of the management team, ensuring the smooth and efficient delivery of our central team's support to our network of branches.

We seek someone passionate about providing a quality service to everyone and who is not afraid to drive change and improvement. Experience in being part of a team delivering a change programme that involves volunteers is essential. You must demonstrate that you are a resilient, strong team player with an eye for detail and excellent people skills. You will thrive in a busy environment and have a positive ‘can do’ attitude.

As a small charity, the role will require balancing practical tasks with strategic planning and management. Building on what has already been done, you will work directly with the CEO and the Strategic Programme & Change Manager to help develop REMAP's operational structure and support its day-to-day operations.

About You

We want you to bring relevant experience, passion, dedication, creativity, and flair to our work.

To be considered for this role, you will have demonstrable experience in a similar position and be comfortable working with a diverse range of volunteers/people. As a self-starter, you can work at pace and quickly assess and deliver to changing priorities in a busy remote team. You will have excellent interpersonal skills, be able to coordinate multiple tasks/activities and have the flexibility to respond to changing demands.

You will be proactive, enthusiastic, and excited about joining an organisation with ambitious plans to future-proof its services and reach more disabled people. Experience working in a remote environment is highly desirable.

Terms & Conditions

Place of work: Fully remote, with occasional 2/3 nights away for year-round events.

Working Hours: 37 hrs—a minimum of core hours from 10 am to 3 pm Monday through Friday must be met.

Salary: £35,000 – 40,000, dependent on experience

Holiday entitlement: Begins at 25 days per annum, in addition to public holidays.

To apply, please send your CV and a separate cover letter of no more than two A4 sides, setting out how you meet the person's specifications. 

Customer Services and Administration Manager, a fantastic opportunity for a senior Customer Services, Supporter Services, Supporter Care, Membership professional to a National Health Charity, based in Central North London. Hybrid Working; 3 days office based and 2 days working from home.

The Customer Services and Administration team is a dedicated and specialist team who provide all supporters, volunteers, groups, members of the public and internal customers a high level of customer service and support when contacting the charity. The team also play an important role in taking and processing credit and debit card donations made via the telephone or online and respond to Gift Aid questions and queries.

As the Customer Services and Administration Manager, managing a team of Customer Service Officers, you will ensure that on a day-to-day basis the team functions efficiently, effectively and delivers excellent customer care service to all supporters, staff and members of the general public. You will ensure all staff within the team are managed and developed so they provide a high level of support to those using the team and the services provided.

Responsibilities:

• Oversee all aspects of customer service ensuring the supporters, members and members of the public have a great experience when contacting the organisation.
• Organise a rota that ensures all the elements of the Customer Services function are comprehensively covered.
• Put processes and procedures in place to ensure agreed SLA’s and KPI’s are being met, in line with strategic goals.
• Continuously improve processes and the services provided and troubleshoot issues as soon as they arise.
• Responsible for any complaint escalation/investigation.
• Develop and manage the team, performance management and the performance development review.
• Ensure the team are processing direct debits in accordance with BACS rules and regulations.
• Deal with queries and questions raised about our direct debits processes.
• Ensure all income is tracked and all donations are banked and thank in a timely manner.
• Manage the analysis and evaluation of performance information, monitoring and reporting against objectives, outcomes, SLAs and KPIs. 
• With the Data Governance team ensure data protection laws are adhered to, storage of data, review and update policies.

To be successful in the role of Customer Services and Administration Manager, you will have previous experience, skills and knowledge in the following areas;

• Experience of managing a team within a Customer Services, Supporter Services, Supporter Care, Membership department. Delivering a progressive programme of customer service delivery to internal and external customers.
• Experience of managing and responding to complaints and feedback
• Experience of processing Direct Debits payments or similar and ideally thanking of supporter donations via a database
• Experience of the BACS direct debit claiming process and following regulations

Salary: £36,309 - £42,085 per annum

Hybrid Working; 3 days office based and 2 days working from home.

Rolling Recruitment, deadline asap.

Please note: This role is being recruited on a rolling basis. If of interest, please apply asap. Due to the rolling recruitment process, the client reserves the right to close the role when required. 

'Angela Mann Recruitment' is a specialist Charity & NFP Recruitment Agency, with extensive experience and knowledge of working within the sector. We match individuals to roles based on the required skills and experiences requested to fulfil a position, regardless of age, disability, gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation.

Hi,

Harris Hill is searching for a Development Officer for around 3 months to cover a leaver and recruitment period

This role will be hybrid based with 1- 2dpw in their Surrey office in Cobham.

We are looking for someone that can pick up on office admin, meet and greet for visiting alumni that would like a tour of campus, database support, support for the events we have coming up over the summer (admin support for RSVPS, event logistics and attendance in person):

Dates are:

Saturday 25th May 
Friday 31st May 5pm – 8pm
Friday 21st June 5.30pm – 9pm
Saturday 22nd June 12noon – 5pm

More details can be provided but the above is the main focus for the interim period.

This role also has the opportunity of going permanent,

If you would like to find out more about this opportunity, please get in touch.

Property & Facilities Manager

Salary: £37,500pa (pro rata); Full time or part time (3 days)

We are seeking a Property & Facilities Manager who will be responsible for managing the day to day running of the properties of Richmond Team Ministry and their facilities. The properties include three churches, their associated church halls, vicarages, Parish Office and investment properties.

We are looking for someone with property and facilities management experience including managing small building projects and related finance and budgeting.  S/he needs to be able to work collaboratively as part of a small team and have the ability to take the initiative and develop the role while supporting the ethos of the Richmond Team Ministry.

The position is based in Richmond upon Thames. 

Sibling Arts C.I.C. co-creates multi-arts projects with queer, trans, sex worker & migrant communities. Looking for a Finance & Administration Officer (FAO to lead on our financial and administrative needs, and grow with us as we do more ambitious projects with social impact at their core.

Our current projects:

• Delivering trans/non-binary hxstory via storytelling to young people KS3 & teacher training

• Organising an Arts Action Fair connecting grassroots artists, frontline campaigns, NGOs, demonstrating how community ownership makes better art

• Building on the success of our beloved musical theatre production Sex Worker's Opera to create a full-length feature film, branching into new artistic territory with new communities.

We are looking for a skilled, dynamic and conscientious individual to lead on our financial and administrative needs, and work with us to grow our organisation.

You will be one of four core staff roles in the organisation. After the first year there may be space for role to develop and expand.

You will lead on financial management, working closely with Directors to develop and execute a comprehensive financial strategy.

The role will also feature core administrative tasks, ensuring the smooth running of the organisation across contracting, insurance, monitoring equipment/assets and saving costs.

We are looking for someone excited to be part of an ambitious over-achieving, under-recognised young organisation in the arts.

Contract: Minimum 9 months, starting July 15th, with view to become permanent

Hours: Part time 2 days per week

Salary: £135 per day, £1,170/mo at £35k pro rata

Location: Stamford Hill office 1 day a week, remote other

Application Deadline: midnight Monday 3 June.

Roles and responsibilities include, but are not limited to:

Financial Strategy and Management

• Co-creating and monitoring budgets, org-wide and for projects

• Monitoring multiple income streams inc. sales, grants, investments

• Co-designing core/project accounting ledgers to facilitate reporting and monitor metrics

• Streamlining and automating systems, training staff in how to use them

• Support the process of becoming a C.I.O. and adapting finance and reporting systems for new level of requirements

• Managing cashflow and reserves to manage risk.

Reporting

• Reporting to HMRC, Companies House and the Charity Commission

• Liaising with our accountant to get the best systems in place for ease and accuracy of reporting and accounting

• Reporting to multiple funders with different priorities and expense restrictions

• Creating an automated financial reporting system that tracks costs across core, projects, and different funding streams for each

• Overseeing compliance with HMRC including VAT, PAYE and accessing tax benefits such as Theatre Tax Relief (TTR) alongside our accountant.

Administration

• Compiling and digitising receipts and invoices

• Setting up staff and project producer expense accounts where necessary

• Liaising with banking and ensuring staff access to online and card payment

• Creating and using new reference administrative reference systems and filing systems.

Human Resources

• Communicating with our community members, artists and staff about invoicing requirements and payment details, mindful of individuals’ complex needs

• Overseeing setup and budgeting of employment benefits, bonuses, commission, freelance contracts and how to integrate these

• Overseeing creation of a platform for communicating financials transparently to our community of marginalised artists (longer term)

Funding Support

• Note: this is a support role as one of the Artistic Directors will spearhead new funding applications, you will not be applying independently

• Researching and identifying new funding streams, archiving applications, making templates

• Seeking advice from current funders and NGO partners about where to apply

• Tracking funding applications, reporting deadlines, meeting financial requirements

• Following-up on investors, scheduling regular communications with Artistic Directors.
   

Essential skills and requirements

• Proficiency with Mac and Windows 

• Right to work in the UK

• Three years’ experience in a similar role, ideally in the charity, arts, or activism sector

• Strong ICT skills including relevant accounting/reporting software and G-Suite

• An excellent eye for detail and consistency

• Experience of payroll processes

• Experience of reporting to funders and HMRC

• Autonomy and ability to work effectively under own initiative

• Strong verbal communications skills, able to convey financial information to a non-financial audience

Desirable Skills, Knowledge and Experience

• Proficiency with Discord/Slack/Teams/online working systems

• Knowledge of modern accounting platforms such as Xero, Quickbooks and also systems and potential apps for managing staff expenses

• Understanding and/or experience of marginalised communities

• Ability to work well within a team and manage others effectively

• Enthusiasm, flexibility and proactive approach

• Experience working with fast-moving, young start-up arts organisations

• UK/EU driving license for potential project-based work

Representation

We particularly welcome candidates who identify as POC, queer, trans, disabled, neurodivergent, working class, sex workers, from the global majority and/or from marginalised communities, as these are the communities we come from and serve.

As part of the People Team, you will support the Head of People with developing a range of culture, learning and development initiatives. You will also take pride in ensuring our employees have an organised and productive office environment that is welcoming and tidy and you will respond to various human resource, recruitment and office related queries, with a supportive, engaging and proactive persona.

Proactive, problem solving approach - You will be the first port of call for employees with office, human resource and recruitment queries. You will be able to go above and beyond to respond to questions, provide support and find solutions to challenges.

Strong communication skills – You will be able to provide effective communication to all members of staff. Your approach will be supportive, positive and friendly.

Office Management – You will have experience in creating a warm office environment that provides our office based employees with everything they need. You will have experience of designing and implementing office related procedures.

Organisational culture, learning and development – You will enjoy designing and developing various employee engagement initiatives that encourage learning and development and an excellent organisational culture.

Maintaining systems – You will have experience in creating and maintaining various administrative systems.

Please visit the Nene Park Trust website for further information.

Job Title: Finance and Operations Manager

Contract: Permanent

Hours: 35 hours per week (however, we will consider part-time 28 hours per week)

Salary: £38,000 - £45,000 per annum 

Location: The successful candidate will either be posted at our office in London or Colchester: Coram Campus, 41 Brunswick Square, London, WC1N 1AZ or Colchester Wellington House, 4th Floor, 90-92 Butt Road, Colchester, Essex, CO3 3DA

About Coram

Coram is the UK’s oldest children’s charity founded by Thomas Coram in London helping vulnerable children and young people since 1739. Today, the Coram group helps more than one million children, young people, families and professionals every year by providing access to the skills and opportunities they need to thrive.

One of the nine members of the Coram group, Coram Children’s Legal Centre (CCLC) is the UK’s specialist centre for children’s rights in education, immigration, community care and family law, and provides significant international legal systems consultancy. The centre is located on the Coram Campus in central London with bases in Colchester and Leeds. We champion access to justice through information and advice, legal practice and representation, policy and strategic litigation. Our Legal Practice Unit provides advice and representation primarily under legal aid contract. Our Migrant Children’s Project promotes the rights of refugee and migrant children, young people and families through the delivery of advice, practice change through training and capacity building to professionals and systems change through research, policy and advocacy.

About the role

This role will provide financial and operational leadership and management for CCLC particularly focussed on the Legal Practice Unit and the Migrant Children’s Project but with support for the Child Law Advice Service and Coram International where required. Managing a small finance team, the role will hold primary responsibility for core financial functions within CCLC including legal aid billing and management and tracking of grant and other charitable funding. Through systematic and efficient financial management, the post holder will play a pivotal role in CCLC’s financial sustainability. The role will act as a key point of contact with Coram’s central finance team and a range of internal and external stakeholders on financial matters.

The role will also oversee the smooth running of the London and Colchester offices through line management of operations and administrative staff.

The role would suit a high organised and efficient business support professional with experience of financial management within the legal or charity sector. In particular, candidates with experience of legal billing and more specifically, civil legal aid billing, would be welcomed.

This is a largely office-based role in order to fully provide support to the finance and operations team. However, some remote / hybrid working may be possible depending the experience of the candidate after the initial settling in period (to be negotiated with the successful candidate).The finance team are split between the London and Colchester offices and the post holder should expect some travel to both locations. The large majority of the legal and policy team are based in London and as such regular (at least twice weekly) presence in our London office will be expected. However, on other days the candidate could be based in the London or Colchester office.

Whilst this is a full-time position, we will consider requests for part-time working (28 hours per week minimum) and we will endeavour to offer some flexibility with days and hours to be agreed.

To apply for this role, please click on the 'apply now' button below to complete the application.

Closing date: Monday 13th May 2024 at 23:59

Test and Interview date: Week commencing 20th May 2024

Coram is an equal opportunities employer and we believe a diverse workforce enables us to improve the services to the children and families we help. We are genuinely committed to encouraging candidates from all sections of the community we seek to support. This includes those from, Asian, African, Caribbean and other minority ethnic backgrounds, those that identify as LGBQT+, those with disabilities, those with lived experience of care, those with neuro-diversity, and those from other groups who are underrepresented at Coram.

If applicants feel comfortable, we would encourage them to draw on lived experience as well as professional experience in their personal statement as part of their application.

We are committed to the safeguarding of children and where appropriate will require the successful applicant to undertake a check from the Disclosure and Barring Service.

Registered Charity No. 312278.

Grant Proposal and Contract Bid Lead

Salary: £36,576 pa + good range of benefits

Contract: Permanent – 36.5 hours per week

Based: Milton Keynes – Hybrid (UK-based applicants only)

My client is World Vision UK, an international children’s charity working with children, their communities, and with supporters and partners, in almost 100 countries.

Through long-term development projects, emergency responses and advocacy they have helped bring lasting change to millions of children, over more than 60 years. And as a Christian organisation, everything they do is motivated by faith as they strive to reflect God’s unconditional love.

I have the very real privilege of assisting World Vision UK to recruit an outstanding candidate for the role of Grant Proposal and Contract Bid Lead within the Policy & Programmes team. Work for World Vision UK and you will be part of a truly global Partnership, building brighter futures for vulnerable children.

Do you thrive on fostering relationships, leading coordination efforts, and ensuring high level technical standards?  If so, in this pivotal role, you'll drive excellence in proposal submissions, meeting donor policies while collaborating with key stakeholders. If you're ready to make a difference and lead impactful initiatives, we want to hear from you!

About You…

As WVUK’s Grant Proposal & Contract Bid Lead, you'll be at the helm of a rewarding opportunity, helping to steer the submission process to fulfill WVUK’s Institutional Funding income requirements. Here's a glimpse into the key responsibilities:

1. Mastermind Coordination: Lead, manage, and orchestrate the submission process, collaborating with multiple stakeholders to craft compelling grant proposals. You'll craft a meticulous plan, ensure timely delivery of inputs, and hold everyone accountable for their contributions.
2. Relationship Maestro: Dive into a world of relationship building! You'll nurture and manage connections crucial for submission success, liaising with stakeholders from National Offices, consortium partners, and WVUK's specialized teams. Your expertise will position WV as an esteemed grant contender, fostering early engagement with partners and streamlining processes seamlessly.
3. Champion of Quality: Your pursuit of excellence will drive the delivery of high-quality submissions, meeting win-rate targets and industry standards. You'll craft proposals that align with donor policies, contextual needs, and WV's strategic vision. Mitigating risks, ensuring compliance, and harnessing valuable lessons learned will be your forte.
4. Continuous Innovation: Your hunger for knowledge will fuel the continuous enhancement of WVUK's submissions. Engage with sector experts, tap into WVI networks, and stay abreast of evolving programming approaches. Your insights will not only strengthen submissions but also elevate the team’s collective expertise.

Essential Criteria

• Expertise in Multi-Sector Program Management: Demonstrated proficiency in assessing, designing, and managing projects across diverse sectors within complex settings. A track record of navigating the project cycle successfully and securing institutional funding from bilateral and multilateral donors.
• Exceptional Project Management Skills: Proven ability to excel in managing multifaceted tasks within challenging timelines. Prioritization prowess is key, consistently meeting deadlines amidst competing demands.
• Donor Relationship Management: Extensive experience cultivating and sustaining relations with institutional donors such as DFID/FCDO, EU/ECHO, and UN bodies. Adept at analysing funding requirements and adeptly navigating varied worldviews. Skilled in fostering, managing, and evolving relationships within consortium partnerships.
• Proactive Innovation and Process Improvement: A proactive and creative approach to refining existing processes and devising new strategies for enhanced efficiency and efficacy. Strong emphasis on knowledge management within a high-pressure team environment.
• Team Leadership and Financial Acumen: Proven track record in assembling and nurturing project teams. Proficiency in linking financial aspects with operational requirements to ensure seamless project execution.

Are you ready to spearhead impactful initiatives, shape exceptional submissions, and propel WVUK's mission forward? Join us and be the architect of transformational change!

In addition to the salary indicated, WVUK provides good benefits including pension, generous holiday entitlement and free parking (MK only).

As an active *Christian (*Permitted under Schedule 9, Part 1 of The Equality Act 2010), this role allows you to integrate your Christian faith and be sensitive to its various expressions across cultures and denominations.

To apply, please send full CV and covering letter stating how you meet the essential criteria provided above to WVUK’s Advising Consultant – contact details in the apply link.

Closing date for applications:  Friday 17th May 2024

We reserve the right to interview candidates and close the ad ahead of the closing date should a strong candidate be identified.

**Please note that holding Right to work in the UK documentation is required for this role as it is not sponsored.**

World Vision UK is an Equal Opportunities Employer.  We value diversity and aspire to reflect this in our workforce. We welcome applications from people representing all sections of the community.  World Vision UK also operates flexible working policies and practices.

As a child focused organisation, World Vision UK is committed to the safeguarding of children, therefore any offer of employment is conditional upon the successful completion of applicable background checks, including a criminal records check.

By submitting your application, you understand and accept that World Vision UK will process the data you provide for the purposes of your application and in accordance with the World Vision UK - Job Applicant Privacy Notice.

No agencies please.

Job Title: Events Co-ordinator

Reports to: Events Manager

Line reports: None

Department: Education, Training and Events

Contract terms: 12 months fixed term (maternity cover), full time

Salary £36,065-£37,013

Location: London-based, with hybrid working

The Royal College of Ophthalmologists (RCOphth) is a membership organisation and the voice of the profession, with over 4,000 members in the UK and overseas. Our role is to champion the specialty, set standards of training and practice, and influence change to make a difference to the lives of patients with eye conditions.

Job Purpose

As part of the four strong events team, this role is responsible for coordinating the delivery of numerous educational events throughout the year. These events support the clinical and non-clinical skills and professional development of our members as key components of lifelong learning and improvement.

In addition, the role will support the Events Manager in the administration of the showcase Annual Congress as well as the Admissions Ceremony. As part of the team, you will also assist other team members as necessary.

Main Purpose and Deliverables

• Delivery of the Training the Trainers Courses (TTT) and Certificate of eligibility for Specialist Registration (CESR) Courses.
• End to end event, speaker and customer support specifically for the TTT and CESR events and as delegated for the education and seminar programme.
• Assist in the management of the education and seminar programme as well as the Admissions Ceremony with the Events Manager.
• Management of Congress registration.

Main responsibilities

• Liaising with the comms team to market events.
• Respond to all enquiries.
• Manage the online course booking process (this includes payments receipts, etc.)
• Send out event information to attendees.
• Produce feedback and collate the information.
• Send out course completion or attendance certificates.
• Book all rooms as required and catering.
• Organise speakers for events, liaising with relevant stakeholders.
• Book the speakers’ hotel accommodation.
• Maintain the relevant sections on the College website.
• Maintain the database for relevant faculty and facilitators.
• Maintain, in liaison with each TTT Lead, the material to be used for pre-learning and throughout the courses.
• Check and sign off expenses from trainers attending courses.
• Provide administrative support for Ophthalmic Practitioner (OPT) TTT courses.
• Produce delegate and speaker registers.
• Timely uploading of talks on site.
• Be the main point of contact for speakers and chairs during the event.

 Management of Congress registration

• Responsibility for the management of the Congress registration process, working with the Events Manager to the agreed event delivery schedule.
• Set up prices on the Eventsforce database.
• Update congress website with prices.
• Deal with all queries relating to registration.
• Update delegate records and information on the Eventsforce database.
• Add speaker registration and bulk registrations from sponsors.
• Management of on-site registration during the four days of Congress.
• Supervision of other staff members on registration desk.
• Deal with on-site queries and responding appropriately.
• Develop and send out feedback form, collate feedback and distribute.
• Produce the CPD template and send to all delegates who attended.

Support the Skills Co-ordinator/ Skills and Events Administrator when required

• To provide support to trainers on skills courses.
• To set up courses in the absence of the Skills Co-ordinator which includes running courses, cleaning up the skills centre and associated duties undertaken normally by the Skills Co-ordinator.

Other duties

• Assist in the administration of the Admissions Ceremony.
• Some travel is expected, including attendance at events and overnight stays. Working outside normal hours may also be required from time to time.
• Undertake any other reasonable duties as required by the Events Manager or Head of Education, Training and Events.

Inclusion and Diversity statement 

RCOphth is committed to encouraging inclusion, equity and diversity among our staff, and eliminating unlawful discrimination, harassment and victimisation by complying with the Equality Act 2010. We want a working environment where individual differences and the contributions of all staff are recognised and valued. To do this, we will proactively tackle discrimination and disadvantage and ensure that no individual or group is directly or indirectly discriminated against for any reason. We expect all employees to champion and live our values through their work at every opportunity.

Our values are: 

Inclusion

• actively welcoming a diversity of experiences and perspectives
• everyone being respected and encouraged to participate regardless of their background or role

Integrity

• being open and honest, demonstrating accountability in all its work
• evidenced-based and transparent decision-making, utilising a range of data, information, expertise and experience

Innovation

• creating novel opportunities to advance and deliver on its aims, anticipating changing circumstances
• actively welcoming fresh ideas and approaches
• fostering a climate of ambition and excellence drawing on expertise from across the College’s communities

Improvement

• being a learning organisation, reflecting on both successes and mistakes
• continuous and sustainable development across all its activities

 Person Specification

Knowledge, Qualifications and Experience

• Experience of working in a varied, administrative role
• Experience of the end-to-end delivery of events such as meetings or courses.
• Experience of working with a wide range of stakeholders e.g. doctors and suppliers.
• Knowledge of Microsoft Office software

Skills and Abilities

• Good organisational, prioritisation and time management skills
• Excellent written and communication skills
• Excellent interpersonal skills; the ability to relay key information and handle enquiries
• Willingness to learn new technical procedures and how to operate sophisticated equipment
• Ability to work well under pressure and on own initiative
• Ability to manage conflicting demands
• Excellent attention to detail
• Work with a strong focus on quality of service
• Willingness to work flexibly to meet the needs of the department/College, outside of the standard 09:00 – 17:00 hours if required

Personal Qualities (Attributes)

• Commitment to equity and diversity and understanding of how this applies to own area of work
• Committed to own continuing professional development

Staff benefits

We offer a friendly and supportive working environment and make sure our employees are well looked after with a great benefits package, which includes:

Work life balance and family friendly benefits

• Hybrid working (2 days in the office, 3 from home)
• 25 days of annual leave, increasing to 30 days with length of service (plus bank holidays and office closure between Xmas and New Year)
• 1 day of paid leave to move house
•  Enhanced parental leave

Planning for your future

• Employer pension contributions are double the employees, up to a maximum employer contribution of 12%.
• Life assurance of 4x of base salary

Career development

• All staff are offered opportunities for learning and development, in addition to a comprehensive e-learning package
• Study loans

Travel

• Season ticket loan
• Cycle to work scheme

Wellbeing

• Summer Fridays (staff can finish 90 minutes early from 17th July – 31st August)
• Enhanced Employee Assistance Programme (with access to free counselling sessions)
• Health cash plan

How to apply

Please submit your CV and a covering letter (maximum 2-pages) The cover letter must explain what makes you suitable for the role. Please use the Job Description for reference.

Interviews will be held at our office in Euston, week commencing 10 June 2024. Please indicate if you are likely to need any reasonable adjustments to successfully complete this interview.

Applicants must already have the right to work within the UK without restriction. Only shortlisted candidates will be contacted.

The closing date for applications is 25 May 2024.

The ESU believes every child should be able to make their voice heard. We believe that the ability to progress and to thrive in life relies on building speaking and listening skills. Our oracy, debate, public speaking and cultural exchange programmes help young people to engage with the world, to speak more confidently, and to listen to and understand different points of view.  

The ESU was founded as a membership organisation, bringing together those who share a belief that better communication makes for better global understanding. Today, we have members across England and Wales who meet to socialise, gain new perspectives on the world and to help organise and raise funds for our educational work. There is also a strong international membership and global educational network.

We are seeking an organised, proactive and diligent Membership and Engagement Coordinator to lead on the administrative support for our members and the wider Engagement team. The post holder will be responsible for providing a seamless experience for members wanting to join the ESU or for those renewing their membership. The Membership and Engagement Coordinator will be responsible for developing relationships with members and branch chairs, finding ways to involve members in the work of the ESU and maintaining oversight of the organisation’s CRM. The post holder will also help support the ESU’s events and international work.

Responsibilities:

· Support the Membership Manager to implement a new recruitment strategy to grow ESU membership in agreed target audiences

· Work with the Membership Manager to ensure a straightforward renewals process, this includes sending email and postal renewal communications, updating lapsed memberships and taking credit and debit card payments.

· Ensure membership records on the CRM are accurate and up-to-date.

· Assemble and dispatch Welcome Packs to new members.

· Act as the first point of contact for current and prospective members and assist with their queries.

· Assist with the production of monthly membership statistics and reports.

· Ensure the ESU has robust and clearly documented membership processes and make suggestions to enhance and resolve issues that arise.

· Maintain records of international ESUs and support the Director of Global Engagement with sending communications to this group.

· Liaise with branch chairs to support their requirements and provide details on membership statuses for their branch members.

Essential:

· An understanding of the nature and importance of the ESU’s charitable work within educational and wider contexts and a strong commitment to increasing the impact of the organisation’s work

· Highly organised, with an ability to ensure deadlines and targets are met

· Excellent written and verbal communication skills

· Ability to ensure a high level of accuracy when adding and amending database records

· A pro-active and positive attitude to problem resolution

· An ability to engage with multiple stakeholders at all levels

· IT literate with strong Microsoft Office skills, especially Excel

Desirable:

· Previous experiencing using CRM systems

· Experience of supporting events

.      Office administration experience in a busy office, requiring multi-tasking

 Benefits:

· Company Pension

· 28 days annual leave plus 8 days Bank Holiday (pro-rata)

· Hybrid/Flexible Working

· Employee Assistance Programme

· Access to Virtual GP Services 24/7

· Group Life Insurance

· Learning and development opportunities

.       Regular Staff Social Events

Interviews to take place 22 & 23 May 2024

For this role, the applicant must have experience of working as an Executive Assistant / Personal Assistant or Senior Administrator within a busy office, educational or charity setting.  A car driver is essential.

You will need excellent communication skills, attention to detail, be able to demonstrate proficient IT skills including Word, Excel and PowerPoint as well as being organised, effective and efficient.

This is an exciting and varied role, and the successful candidate will support the Founder and Trust within an expanding and diverse charitable organisation.

The Ruskin Mill Trust Group operates five colleges and associated residential provisions, as well as independent specialist schools. Through our research led method of Practical Skills Therapeutic Education we provide innovative and experiential education for children and young people with special learning needs, developed out of the inspiration of Rudolf Steiner, William Morris and John Ruskin.

Key elements of the roles are:

• note taking, minute taking and dictation
• email management
• diary management
• arranging and co-ordinating meetings
• arranging national and international travel
• preparing presentations and reports

A flexible approach to work is essential; some evenings, weekends and overnight stays may be a requirement of this role (with appropriate notice).

For over 30 years Ruskin Mill Trust has pioneered educational programmes that have the potential to transform the lives of young people and adults with special needs. It is a multi-faceted and rewarding organisation in which to work. Personal development and growth are supported within this holistic organisation that is diverse and growing.

We offer a competitive salary, an auto-enrolment pension scheme, 33 days annual leave (including bank holidays and increases with length of service), plus an interactive induction is provided with the opportunity to experience the Trust’s method of Practical Skills Therapeutic Education. 

The Trust is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. Successful applicants will be required to undergo a Disclosure and Barring Service Enhanced Level Disclosure. 

Enable is a charity dedicated to improving people's wellbeing and strengthening local communities. We work with councils, charities and other local organisations to deliver health, leisure, community services and events that enrich people’s lives and strengthen our local community. 

At Enable, we value our employees and our culture, focussing on embracing diversity and fostering  an inclusive, flexible and fun environment for employees to perform at their best. On top of a competitive salary and flexible working environment, employees will also receive: 

Benefits

• 30 days of annual leave (plus 8 bank holidays), 3 additional free days off at Christmas
• Life Insurance
• Reward Schemes (RewardHub Membership, wellbeing budgets and cycle to work)
• A variety of social and wellbeing activities each month
• Mental Health & Wellbeing Perks (Monthly talks, Wellbeing Hour, etc)
• Free Gym Membership
• Free breakfasts/snacks

Reports to:  Deputy Head of Marketing 

Based:  Wandsworth Borough / Battersea Park

Salary:   £38,000 

Contract: 12 Month Fixed Term Contract 

Work Arrangement:  40 hours per week, Hybrid mix of office and wfh 

DBS: Basic

The Role   

Reporting to the Deputy Head of Marketing the Data & Systems Project Coordinator will be responsible for driving change, implementing new data processes and providing new insights at Enable.   

We are seeking an experienced data and systems professional with a passion for numbers and using data and analytics, to take the lead on various projects over the next 12 months.

The Sales and Marketing Team  

This is an exciting opportunity to join Enable’s growing Sales and Marketing team who report into the Head of Growth and Branding. No two days are same. You will gain valuable hands-on experience with room for growth and the chance to see tangible output in the not-for-profit sector. The sales and marketing team is a small and supportive team, with a high output and flexible and collaborative approach to work.   

Integral to the Sales and Marketing Team this role will also work across our varied service areas, in order to streamline processes, implement systems and analyse trends in order to create maximum impact.  

Key responsibilities will include:  

• Systems assessment – Assessing the existing booking and CRM systems across the company
• Research – Investigate alternative system solutions to improve quality of data and collection, and provide best value solution for approval
• Implementation – Support the implementation of new CRM systems across the business and across relevant departments
• Tooling - Ensuring we have the setup in place to track the right metrics, suggesting new ideas and driving change where needed 
• Data management – Providing support across all services to ensure that user data is being effectively gathered as well as cleansing existing data
• Data analytical research and evaluation – Supporting the marketing team to reach their campaign objectives, by managing the data analysis process
• Forecasting and Reporting – Producing trend and campaign reports to inform strategic decisions, identify return on investment and identify trends and patterns 

Skills and experience  

• Experience with managing, interrogating, and implementing new data and CRM systems
• Proven experience reporting data and analysing trends to generate meaningful change within a company
• Worked on sales campaigns and be able to identify trends and insights mentioning sales trends – as well as campaign.
• A pro-active and ‘get-it-done’ approach to the implementation of new processes
• Excellent problem solving, and verbal/written communication skills
• Skilled user of digital systems, including Microsoft Office (PowerPoint, Word and in particular Excel)
• Confident working with a variety of stakeholders, streamlining individual processes across a variety of platforms

This is an exciting opportunity to be a part of a company that positively impacts the community around us! If you are someone that is motivated by a desire to enrich the lives of others and make a genuine difference, then please Apply Now and follow the prompts.

Bristol Charities is entering a season of rapid development and growth. We are expanding our impact across Bristol through the implementation of a Hub delivery model, which will allow us to tailor our services and support within priority location and communities across the city.

As part of growth, we are recruiting for a range of new roles and are seeking highly motivated individuals to join our team. If you care about Bristol and are passionate for positive change, then please come and join us on our journey.

EXECUTIVE ASSISTANT TO THE SLT

Contract: Permanent
Hours: Part-time (21-28 hours per week). Additional hours may sometime be required, particularly for Trustee meetings, and can be taken as Time Off In Lieu.

The Executive Assistant (EA) to the SLT will facilitate all the charity’s governance requirements. Activities will primarily focus on Trustee meetings, Committees and Management team meetings, but will include policy administration and all other aspects of corporate governance and company secretariat. The post will also form part of newly-formed HR function within the charity.

The EA to the SLT will be a key role in giving the charity the capacity and expertise it needs to grow in a well-governed and responsible yet ambitious way.

We offer the following benefits:

• Competitive salary with index-linked pay awards
• 5% employer pension contribution (matched)
• 4x Life Assurance
• 26 days annual leave, rising with length of service (plus Bank Holidays)
• Health Cash Plan
• Employee Assistance Programme
• BenefitHub discounts and perks platform
• Staff Wellbeing Group
• On-site café
• Free on-site parking

Deadline for applications:  Sunday 2nd June 2024

Interview dates: TBC