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Top job
Renewed Hope, Redhill, Surrey (On-site)
£14.11 per hour
Renewed Hope is currently seeking two experienced support workers to help homeless and isolated people in our Drop-in and supported house.
Posted 1 day ago Apply Now
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Page 8 of 13
Redhill, Surrey (On-site)
£14.11 per hour
Full-time or part-time (Full time (37.5 hrs per week) : 7.5 hrs a day. Part time : 19 hrs per week over 3 or 4 days)
Permanent

Actively Interviewing

This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!

Job description

Renewed Hope is a local charity based in Redhill providing practical solutions and emotional support to the homeless, vulnerable and isolated of East Surrey..

Renewed Hope is currently seeking two experienced support and recovery workers to support our guests. One post is full time (37.5 hours p.w.£27,518 p.a.) and the other part time (19 hrs p.w. - pay pro rata of full time salary)

Renewed Hope offers support to rough sleepers and homeless people in crisis, and housed people suffering the effects of isolation and poverty.

The post holders will be working with guests in both our Drop-in and in our 4 bed supported house (Hope House), but will take a lead responsibility in one or the other of these projects.

Below is a summary of key responsibilities. Please refer to the job description for full information. This is available from our website.

Drop in:

  • Welcome and assess first time guests, identifying priority needs.
  • Signpost and support guests to access key statutory and voluntary services , including housing, benefits, homelessness services etc
  • Provide practical support and advice to guests , for example with application forms, bill enquiries, budgeting
  • Identify and action any immediate or emerging safeguarding concerns. Maintain and build links with all relevant partner agencies and multi-agency networks (eg Local Authorities, outreach teams, probation teams, Drug and Alcohol recovery, mental health etc

Hope House:

  • Assist in the process of vetting the suitability of potential residents and support them with their transition in/out of Hope House
  • Ensure tailored support plans (using Homeless Outcomes Star) are in place for each resident
  • Support and ensure ongoing adherence to licence agreements and processes- including issuing warnings, behavioural contracts, rent collection notice papers etc
  • Oversee the safe and efficient running of Hope House, taking into account any relevant Supported Housing/ HMO specific requirements
  • Complete and record regular inspections of individual rooms and shared spaces, ensuring conditions are maintained to expected standards.
  • Ensure required health and safety checks are carried out, including alarm testing and gas servicing

Person Specification :

  • Eligibility to Work in the UK – British passport/Birth certificate or visa. We are unable to accept sponsorship applications
  • Educated to Level 3 (A-level standard)
  • Previous experience working with homeless and other vulnerable people
  • Knowledge and appreciation of challenges faced by these people, for example trauma, mental illness, unemployment, addictions
  • Knowledge of the housing and benefits systems
  • Experience managing a case load and updating case notes in a timely manner
  • Good organisational skills able to work on multiple tasks
  • Disciplined working style, including good time management
  • Good numerical and IT skills
  • Able to work as a team, including staff members, volunteers and trustees, as well as motivated to work on your own
  • Willingness to work unsocial hours if the need arises (TOIL given for overtime)
  • The ability to adapt working style to the needs of the situation.
Application resources
Posted by
Renewed Hope View profile Organisation type Registered Charity Company size 1 - 5

We are a local charity based in Redhill providing practical solutions and emotional support to the homeless, vulnerable and isolated of East Surrey.

Renewed Hope logo Play
new gazebo cropped.jpegWNS guests cropped.jpgfront of chapel.jpg
Posted on: 02 October 2025
Closing date: 13 October 2025 at 10:00
Job ref: Support 2025
Tags: Advice / Information, Housing, Engagement / Outreach, Homelessness, Mental Health, Substance Misuse, Social / Support Work

The client requests no contact from agencies or media sales.