Office and hr manager jobs
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
At Bluesci, we believe that everyone deserves good mental health and wellbeing. Our staff and volunteers, many of whom have experienced our services, collaborate with individuals and their communities to help them achieve their aspirations and wellness.
Bluesci operates across the borough of Trafford from four Wellbeing Centres, offering arts, cultural and volunteering opportunities, social prescribing, talking therapies, and group support. We partner with Greater Manchester Mental Health NHS Trust (GMMH) to deliver Trafford Living Well and with Trafford Libraries to co-deliver library services from two of our centres. Bluesci at Night offers a safe, welcoming space for people 365 nights a year, and we also provide Smoking Cessation Support.
We are recruiting for a Wellbeing Practitioner to join our specialist Smoking Cessation Service to help people on their journey to reducing and/or quitting smoking. Experience of smoking cessation is desirable, but what's more important is an understanding of social prescribing and a commitment ot empowering inidviduals and communities.
Bluesci is an inclusive employer, and we welcome applications from people with lived experience and from people from diverse backgrounds.
What We Offer:
· 33 days holiday a year
· A supportive, values-driven team
· Flexible working arrangements
· Ongoing training and development
· Opportunities to shape innovative mental wellbeing support
working collaboratively with individuals and communities to help them achieve their aspirations and improve their health and wellbeing
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
At Bluesci, we believe that everyone deserves good mental health and wellbeing. Our staff and volunteers, many of whom have experienced our services, collaborate with individuals and their communities to help them achieve their aspirations and wellness.
Bluesci operates across the borough of Trafford from four Wellbeing Centres, offering arts, cultural and volunteering opportunities, social prescribing, talking therapies, and group support. We partner with Greater Manchester Mental Health NHS Trust (GMMH) to deliver Trafford Living Well and with Trafford Libraries to co-deliver library services from two of our centres. Bluesci at Night offers a safe, welcoming space for people 365 nights a year, and we also provide Smoking Cessation Support.
We have an exciting opportunity for a Wellbeing Practitioner to help delivery our social prescribing offer from Coppice Library and wellbeing Centre in Sale, Trafford
Bluesci is an inclusive employer, and we welcome applications from people with lived experience and from people from diverse backgrounds.
What We Offer:
· 33 days holiday a year
· A supportive, values-driven team
· Flexible working arrangements
· Ongoing training and development
· Opportunities to shape innovative mental wellbeing support
working collaboratively with individuals and communities to help them achieve their aspirations and improve their health and wellbeing
The client requests no contact from agencies or media sales.
The Woodland Trust is looking for three People Project Partners - Job Families to form an important part of a new team that will deliver a people transformation project.
The project is focused on creating clear job families, clear job descriptions, updating policies, benefits and terms and conditions of employment. It will build capability and support people related processes that provide the basis for talent and career development and ensure colleague practices are legally compliant, fair and aligned with our organisational values.
The Role:
• This role is key to helping us meet our financial goals through creative ways.
• You’ll help build capability and support related processes that provide the basis for talent and career development.
• You’ll deliver a structured plan of activity, partnering with multiple areas of the organisation.
• You’ll present clear and robust recommendations, guiding leaders and colleagues and all levels.
• You’ll support with the implementation of a job family framework, including building on the development of existing job families and job family levels.
• You’ll manage ways of working, challenging and seeking improvements where appropriate.
• You’ll create regular updates, training sessions, briefing packs and other supporting materials.
• This role is a 24-month fixed term contract.
• This role includes a mix of working from home and at our main office in Grantham, Lincolnshire. Visits to Grantham would be required no more than once a month on average.
The Candidate:
• You have an enthusiasm for the environment and share our core values-Grow Together, Explore, Focus and Make it Count
• You’ll have experience delivering similar people focused transformation projects in a complex geographical challenging organisation.
• You’ll have a strong understanding of talent development.
• You’ll have strong influencing skills with the ability to influence and persuade stakeholders to create consistent job descriptions.
• You’ll have good knowledge of skills mapping a developing career pathway in an organisation.
• You’ll have experience working in a fast-paced HR environment.
Benefits & Wellbeing: Joining our team means you'll be a big part of tackling environmental and climate issues. We take good care of our staff, offering support and training opportunities. We also offer:
• Enhanced Employer Pension
• Life Assurance
• Flexible & Hybrid Working Options
• Generous Annual Leave
• Enhanced Parental Pay
• Employee Assistance Programme
About Us: The Woodland Trust is the UK's leading woodland conservation charity and is dedicated to creating a world where trees and woods thrive for both people and nature. Our mission involves engaging and inspiring individuals to contribute toward tackling the nature and climate crisis through the protection, restoration, and creation of essential woodland habitats.
Commitment to Diversity & Inclusion: To achieve our vision of a world where woods and trees thrive for people and nature, we need to better reflect society and the communities we work in. All people, no matter their background, identity, ability, or circumstance, should benefit from trees.
People of colour and disabled people are currently under-represented across the environment and conservation sector. If you identify as a person of colour and/or disabled, we particularly encourage you to apply.
Please contact us to discuss any additional support or adjustments you may need to complete your application.
Application Advice: For fairness we keep our candidates’ personal details hidden from the hiring managers, we do not ask for your CV at application stage. Make sure that your Personal Statement clearly shows how your skills and knowledge link to the specifications in the job description and you share with us your passion for the role.
Apply Now: If you're ready to make a difference and grow with us, send in your application today. We might close the job opening early if we get a lot of applications, so it's a good idea to apply soon. If we do close the advert early, and you have an application in process, we will email you prior to closing to give you time to complete.
Interviews will be held via Microsoft Teams on 24th & 29th July.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Data Insights Officer
This is a newly created Data Insights Officer role within the Systems team, where you will significantly enhance the capacity and expertise in data analysis and reporting.
You will be instrumental in embedding a data-driven culture, driving analyses and insights to feed into decision making throughout the Network.
The focus for this role will be supporting the Network's young people’s engagement strategy. The Data and Insights Officer will contribute to reporting design, ensuring data informs decision-making at all levels, and will provide ongoing support through tracking the impact of new young people engagement initiatives, helping identify indicators for success.
The organisation is an equal opportunities’ employer and welcomes applications from under-represented groups; in particular from Black, Asian, Mixed Race and other ethnically diverse individuals, people with disabilities, and members of LGBTQ+ communities. The dedicated Equality, Diversity & Inclusion Group, with support from the Senior Leadership Team, is actively promoting and advancing diversity and inclusion, ensuring a culture where everyone can be themselves and thrive.
Position: Data Insights Officer
Location: Hybrid working (two days a week in the Bolton/London office combined with home-working and travel across the Youth Zone network as required)
Salary: £34,000 - £39,000 per annum (dependent upon experience)
Contract: Permanent
Hours: Full-time (37.5 hours/week)
Benefits: Agile working with flexibility in working hours; 25 days annual leave plus bank holidays (rising to a maximum of 30 days); birthday leave, additional annual leave purchase scheme; company matched pension; company sick, maternity, paternity & adoption pay; Employee Assistance Programme, active and engaged networks to join (including Equity, Diversity & Inclusion) and access to Charity Worker discounts.
Closing Date: Friday 18th July at 9am – please note we may close this advert early dependent on the volume of applications. So if this is of interest, it’s a good idea to apply ASAP!
First stage interviews (virtual): Thursday 31st July 2025
Second stage interviews (in-person): Thursday 7th August 2025, Wolverhampton
About the Role
You will play a vital role, driving enhancements in data capture and strengthening the Network's ability to demonstrate the measurable impact of its youth work. This will involve collaborating closely with teams across the organisation and the Youth Zone Network to understand their data requirements and provide tailored reporting and insights.
This role is perfect for someone who can translate complex data analysis into compelling narratives within a youth work context, drawing out insights to shape recommendations for the Network.
About You
You will be adept at communicating insights clearly and accessibly to diverse audiences. A passion for the power of youth work and a commitment to supporting Youth Zones in increasing engagement with young people are essential. You will bring expertise and creativity to drive improvements in data capture, analysis and insights, and will thrive in a flexible environment, including working collaboratively across different teams.
You will have previous experience in a similar data analysis role handling large datasets, along with experience with Salesforce (CRM) and working with young people or in a youth work setting.
As a growing and ambitious charity, the role offers a challenging and rewarding opportunity with significant responsibility, variety, and the chance to be part of a team dedicated to empowering young people to reach their full potential.
If you’re ready to make a real difference we would love to hear from you!
To apply, please submit a CV and cover letter (of not more than two pages), explaining clearly why you are interested in the role, and answering ALL points as outlined on the role profile.
About the Organisation
A national youth charity that believes all young people should have the opportunity to discover their passion and their purpose. The charity funds and builds state-of-the-art, multimillion-pound youth centres called Youth Zones in some of the country’s most economically disadvantaged areas. It also offers training and support to the teams that run Youth Zones – as part of growing national network of independent youth charities.
You are actively encouraged to submit anonymous applications; in practice this means removing your name and email address from your CV and cover letter. The HR Lead will have these details from your submission, but they will not be available to the selection panel when they are considering your application.
The charity is committed to the safeguarding of young people. In accordance with its Child Protection and Safeguarding procedures, this position requires a basic DBS check.
Other roles you may have experience of could include Data, Insight, Data Insight, Data Analysis, Data Analyst, Insight Analyst, Data Insight Analyst, Senior Analyst, Business Analyst, Reporting Analyst. #INDNFP
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation
The Content Officer develops and produces sector-leading content creative output to deliver against Brand and cross-organisational objectives.
Overall objectives:
- Working with emerging content design principles to ensure all content starts with user needs.
- Providing production support in close collaboration with the Content Specialist and Production Officer, the Marketing and Communications Directorate, and cross-organisational teams.
- Writing, filming, and editing own creative content that aligns closely with strategic and business objectives and briefs to ensure the Content team continues to deliver best-in-class work.
- Providing creative expertise and skill sharing to teams across the organisation for smaller business as usual photography and video.
- Applying content design thinking to ensure content meets user needs and drives engagement.
What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:
- 28 days of annual leave (plus 8 days paid public holidays) per year.
- Discounted gym memberships and cycle to work schemes.
- Employee Assistance Programme and access to Wellbeing Resources.
- Generous pension contributions - up to 10% employer contribution.
- Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
- Annual interest-free season ticket loans.
We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.
Our hybrid working model:
We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.
Diversity and inclusion:
We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.
We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.
As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best.
More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.
Closing date: 9th July 2025
Interview date(s): 1st stage interviews (online) - w/c 21st July; 2nd stage interviews (in person) - w/c 28th July
All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.
Battersea is here for every dog and cat, and has been since 1860. We believe that every dog and cat deserves the best.





The client requests no contact from agencies or media sales.
Role Overview:
This is an exciting opportunity to lead the Trusts and Foundations income stream at Global Canopy, bringing exemplary relationship management and stewardship strategies to continue establishing the programme for long-term impact. This role will also nurture a small but successful team, supporting them to reach in-year and future income targets.
You will contribute to a culture of kindness, collaboration, rigour and accountability in equal measure. You will come to work with a sense of urgent mission, but one balanced by emotional intelligence. You will share our conviction that it is not just what we do that matters in our working life, but how we do it too.
Key Responsibilities
As a confident and energetic member of Global Canopy’s Development team, you will:
- Oversee the delivery of our Trusts and Foundations programme, shaping plans to ensure outstanding donor engagement and stewardship, future income growth and the delivery of our mission for forests, people and nature
- Personally manage a portfolio of prospects and existing funders at the six- and seven-figure level, inspiring them to give for the first time and continue or increase their giving
- Support the Trusts/Foundations fundraising team to develop a continuous pipeline of unrestricted and restricted funding opportunities
- Working alone and in partnership with other team members, develop high-quality tailored communications, including cases for support, bespoke proposals, concept notes and donor reports that demonstrate Global Canopy’s impact
- Engage and build relationships with peer and partner organisations to identify and explore opportunities for partnership funding applications
- Represent the voice of fundraising on strategic internal Boards and Working Groups, ensuring excellent communication flow between them and the Development team
- Collaborate effectively across the organisation at all levels, operating as a supportive and reliable fundraising colleague
- Work with colleagues across programmes, communications, operations and finance to shape annual plans and budgets
- Leverage your understanding of market trends to adapt our approach to fundraising and donor engagement
- Effectively manage a high performing Trusts/Foundations team providing clear objectives, supervision and support to enable them to thrive in their roles
- Ensure your and the team’s work is fully compliant with both our own policies and the latest charity legislation and standards of practice
- Ensure that our CRM (Salesforce) is used effectively, kept up to date and accurately maintained with prospect and donor information
- With the Director of Income and Philanthropy Lead, contribute to the effective management of the Development team as a whole and a strong organisational fundraising culture
- Undertake any other relevant duties and projects delegated by the Director of Income
Skills and Experience
Successful candidates will:
- Have a proven track record of having identified, cultivated and secured six- and seven-figure funding partnerships with trusts/foundations
- Have proven experience of building relationships of trust, working collaboratively and in close partnership with internal stakeholders to deliver joint outcomes
- Have excellent written and verbal communication skills, confident in synthesising complex information for external-facing, donor-friendly communication and talking with funders, prospects and stakeholders
- Be adept in negotiating in complex environments with multiple stakeholders to achieve mutually beneficial outcomes
- Be skilled in adapting your style of management to meet individual needs and provide support to team members in achieving their professional and developmental goals
- Be familiar with the Fundraising Code of Practice and/or other relevant fundraising best practice frameworks
- Have excellent relationship management skills and high emotional intelligence
- Have strong financial literacy, including budgeting and financial reporting
- Be able to work well under pressure and manage multiple priorities and demands
- Have experience in working in the forests, nature and/or climate sectors, preferably in a global context
- Familiarity with the human rights and social dimensions of commodity-driven deforestation and environmental degradation and/or the nexus between human rights and nature-related issues would also be beneficial
Essential Behavioural Competencies
- Proactive and agile, seeking opportunities to grow income in a dynamic and creative environment
- Passionate about demonstrating how funders can contribute to ending deforestation, an essential step in achieving urgent global goals on climate, nature and human rights
- Enthusiasm and flexibility to adapt to changing circumstances and capitalise on new opportunities
- Effective and positive team-player with a strong preference for collaboration
Benefits
Salary
£55k-65k full time equivalent
This role sits within Band C on Global Canopy’s remuneration framework.
Nature of contract
Full time / Permanent. We are a flexible employer and welcome candidates wishing to work flexibly.
Base
Our office is in Oxford, with flexible home-working arrangements in place.
Holidays
36 days (including bank/public holidays) for discretionary use across the annual leave year. Option to purchase up to an additional 5 days or equivalent of one week’s leave.
Pension
Employer pension contribution of 8%.
Healthcare cashback plan
Covering dental fees, eye-care, wellbeing, physiotherapy, chiropody and much more – for you and any children.
Group Life Assurance
Paying a lump sum of 3 times annual salary
Group Income Protection
Paying 75% of annual salary for up to 2 years (for long term sickness).
Employee Assistance Programme
Which provides free, confidential advice on personal and legal matters.
Other
Huge range of discounts and cashback deals at gyms, restaurants, holidays, and much more.
The client requests no contact from agencies or media sales.
Want to make a difference to local lives?
We are an independent local charity based in Bosham, Chichester offering a wide range of services to support our patients, and their loved ones, who are living with a life limiting or terminal illness. The work we do makes a real difference to the lives of local people and we support over 330 patients at any one time between our In Patient Unit and Community teams.
Why join us as an interim Head of Fundraising?
We’re a friendly, inspiring and supportive team, committed to our vision to provide high quality end of life and palliative care. We value diversity and are committed to being a place where people feel their differences are recognised and welcomed, and their needs are heard and respected. Creating an inclusive workplace is a core part of our aim to ensure St Wilfrid’s is a great place to work and a compassionate and caring place to be.
See our careers page for full job description
Being a Head of Fundraising at St Wilfrid’s
As an interim Head of Fundraising, covering maternity leave, you will need strong leadership skills, a passion for fundraising with a track record for delivering financial results, and a desire to work for a meaningful cause. This role leads an incredible team of 12 dedicated fundraising professionals who, along with the support of our event volunteers, work tirelessly to support our Hospice. Their dedication to, and care for, our supporters generates over £4 million annually, which is vital for funding our care.
This role is pivotal in ensuring our fundraising department thrives, and will be responsible for:
- Developing, implementing and managing a comprehensive fundraising budget, including forecasting for the future, working closely with the Director of Income Generation
- Developing effective fundraising programmes in all revenue streams, identifying priority areas – to enhance the fundraising portfolio of income generation activities; consistently evaluating and adjusting plans and strategies
- Ensuring the close management of income and expenditure, making adjustments where necessary to ensure good financial management
- Leading, building and motivating the Fundraising team, providing leadership and management and overseeing development and training, to enable individuals to reach their full potential
- Collaborating closely with our marketing and retail heads as one of our department leads
Please note this is 30-37.5 hour a week, fixed term contract, until September 2026.
Qualifications and Experience
- Fundraising experience and specialist knowledge at a senior level and in a wide range of fundraising income streams
- Level 7 qualification in Fundraising
- Extensive practical experience at a senior level of leading and developing the skills of a team
- Experience of building high level relationships
- Experience of developing funding propositions, campaigns and securing significant funds in excess of £2m annually
- Experience of successful delivery against targets
- Excellent communication and networking skills
- Right to work in the UK
What we offer you
We offer all St Wilfrid’s employees the following benefits:
- Annual Leave – An equivalent to our generous holiday entitlement starting at 27 days per year plus bank holidays. This increases with service
- Healthcare – Access to a contributory health plan for you and family members, covering a range of benefits including eyecare and physiotherapy
- Employee Assistance Programme (EAP) – Access to free and confidential Virtual GP Advice, Counselling and Legal Support
- Continuation of existing NHS Pension Scheme Membership – And recognition of reckonable service for certain benefits
- Generous Pension – With 7.5% employer contribution for employees not in the NHS pension scheme
- Life Assurance Scheme – Should the worst happen while you’re working with us, your loved ones will receive a lump sum payment equal to two times your salary (or the NHS Life Assurance Scheme if applicable)
- Subsidised food – Our catering team provide a range of high-quality meals at low prices for all employees when on site at the Hospice
- Employee discount – In all our community charity shops and eligibility for the Blue Light Card discount scheme
Please note the salary displayed is full time equivalent
How to Apply
Please click on the apply now button to be redirected to our careers page and complete the short form at the bottom of the job advert, where you can add your CV or a completed application form if you prefer.
Please note this vacancy may close early if sufficient applications have been received.
Equality, Diversity and Inclusion at St Wilfrid’s
We value diversity and are committed to being a place where people feel their differences are recognised and welcomed, and their needs are heard and respected. Creating an inclusive workplace is a core part of our aim to ensure St Wilfrid’s is a great place to work and a compassionate and caring place to be.
We want to hire talented people and to make sure our processes don’t exclude or disadvantage people with disabilities or different needs. Please let us know what would help you apply for our role – we’re happy to be flexible with our process to help you showcase your skills and abilities. To do this please get in touch, or pop in and ask at Reception for HR.
We guarantee an interview for candidates with disabilities who meet the essential criteria for the role.
Interview information
Interviews will be held at St Wilfrid’s Hospice, Walton Lane, Bosham, Chichester, on the 16th and 18th July.
The client requests no contact from agencies or media sales.
A little bit about the role
Please note this advert is expected to close on Monday 14th July at 5pm. However, we may close earlier or later depending on the success of applications
The Recruitment team is responsible for sourcing, selecting and hiring for 500 places for Approach Social Work (previously known as the Frontline programme) in local authorities across England.
You will be joining us at our busiest time, and will have day to day logistical and administration responsibilities with focus on supporting applicants through the selection stages of our programme, Approach Social Work.
You will work with the Selection team and share responsibilities between other Selection Coordinators to ensure the delivery of a highly effective and efficient recruitment process and to ensure the candidate experience is positive throughout. This role would suit someone who has had some experience interacting with customers, for example in admin support, retail, hospitality, customer service, or similar.
Please note that ‘Administrator’ is the title we use for advertising. Internally, administrators are known as ‘Coordinators’ so this role’s full title is Selection Coordinator.
Some key responsibilities include:
- Coordinating virtual assessment centres; manage scheduling, liaising with assessors and stakeholders, troubleshooting minor technical issues with the platform, and overseeing the smooth running of the day.
- Managing the logistics involved in planning and delivering over 40 assessment centre days (e.g. responding to candidate queries, monitoring candidate sign up, scheduling assessors).
- Tracking and monitoring candidate information using our online customer relationship management system, virtual assessment platform and Microsoft Excel using careful attention to detail.
Please review the job pack for full list of responsibilities.
A little bit about you
We welcome applicants with some experience in customer service, administration, or logistics coordination. We’re looking for someone who is detail-oriented and excels at managing multiple tasks and priorities. The ideal candidate will be a strong communicator who can support candidates through the selection process, troubleshoot technical issues, and ensure smooth operations at assessment centers.
We have a fast-moving culture within the team and organisation, so we’re looking for someone who is who is well organised, details-focused and can use their initiative to do what works. You will have excellent communication skills, be able to build relationships with people and be willing to learn. There are lots of opportunities for growth and development in this role – and for the right candidate to make the role their own.
If you feel you have the skills to make a real impact and contribute to creating lasting social change for children and families, we would love to hear from you.
Important information
We have increased the diversity of Frontline’s workforce in the last 12 months, but we need to do more to have greater racialised minority representation in our senior roles. We know the value racialised minority voices bring and therefore, we are strongly encouraging applicants from these backgrounds to apply. We are also a disability confident employer and welcome applicants with disabilities.
Please let us know how we can make the recruitment process more accessible for you by emailing the People team (please see job pack for contact details).
We recognise that artificial intelligence (AI) such as ‘ChatGPT’ etc can be useful for applicants e.g. to shorten an initial draft, so we do not attempt to have an absolute ban on AI in applications. However we would caution applicants not to rely too much on AI in drafting answers to application questions. We want to hear your authentic voice arising out of your experience, and we will be looking for answers that use examples and experiences that are specific to you. You are more likely to be able to produce that kind of content yourself than an AI will.
We reserve the right to close this role ahead of the deadline once we reach a suitable number of applications, so please apply as soon as you can!
Visa sponsorship is not guaranteed.
To make life better for children at risk of harm, by improving the services that support them.




The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Project Officer
This is an exciting opportunity for a Project Officer passionate about young people and youth work. We’re looking for someone to work across all of our Youth Zones, particularly focusing on an AI project. No skills or experience in AI will be needed as full training will be provided. A willingness to learn and a keen interest in AI is essential as the successful post-holder will champion for AI work across the Network.
The organisation is an equal opportunities’ employer and welcomes applications from under-represented groups; in particular from Black, Asian, Mixed Race and other ethnically diverse individuals, people with disabilities, and members of LGBTQ+ communities. The dedicated Equity, Diversity & Inclusion Group, with support from the Senior Leadership Team, is actively promoting and advancing diversity and inclusion, ensuring a culture where everyone can be themselves and thrive.
Position: Project Officer
Location: Hybrid working: 2 days a week in the London office (White City) combined with home-working and travel to Youth Zones, as required. Please note that this role will require frequent travel to all Youth Zones across the country with a willingness to undertake regular evening work.
Salary: £30 - £35,000 per annum
Contract: Fixed-term 18 months (due to project funding)
Hours: .Full time, 37.5 hours per week. (4 days per week part-time would also be considered, salary pro-rata)
Benefits: Agile working with flexibility in working hours; 25 days annual leave plus bank holidays (rising to a maximum of 30 days); birthday leave, additional annual leave purchase scheme; company matched pension; company sick, maternity, paternity & adoption pay; Employee Assistance Programme, active and engaged networks to join (including Equity, Diversity & Inclusion) and access to Charity Worker discounts.
Closing Date: Monday 21st July 2025 at 12noon – we may close the advert earlier depending on the volume of applications so if this is of interest please apply ASAP!
First Stage Interviews: In-person at WEST Youth Zone, White City, London on Monday 4th August 2025. There will also be a short, values-based phone interview as part of the process.
About the Role
The Youth Zone Network Gen AI project aims to address the digital divide by equipping young people with the skills, knowledge and confidence to navigate and benefit from AI. Delivered across six Youth Zones, the programme blends creative exploration of generative technologies with structured digital skills development.
As our Project Officer, you will support the management and delivery of the Gen AI project across the Youth Zones and will champion integration of AI into wider youth work, including related Network projects.
Key responsibilities include:
- Delivering training to youth workers in a train-the-trainer model
- Supporting high-quality session delivery with young people
- Co-ordinating programme management, evaluation and quality assurance to track engagement and outcomes
The role involves regular time spent in Youth Zones during evening sessions, working directly with staff and young people.
No prior experience or knowledge working with AI is required for this role – just a willingness to learn and a genuine interest in AI.
About You
We are looking for someone with strong communication and relationship management skills together with experience of the following:
- Facilitating workshops or training sessions
- Project delivery and/or management
- Working with youth workers and/or young people
- Data collection or interpretation
You will be expected to demonstrate experience, skills and knowledge throughout the recruitment process. If you don’t meet every single requirement but feel you have strong and relevant transferrable skills or lived experience to draw from, we encourage you to apply anyway. You might be exactly who we’re looking for!
So, if you’re ready to make a real difference we would love to hear from you!
To apply, please submit a CV and cover letter (of not more than two pages), explaining clearly why you are interested in the role, and answering ALL points as outlined on the role profile.
About the Organisation
A national youth charity that believes all young people should have the opportunity to discover their passion and their purpose. The charity funds and builds state-of-the-art, multimillion-pound youth centres called Youth Zones in some of the country’s most economically disadvantaged areas. It also offers training and support to the teams that run Youth Zones – as part of growing national network of independent youth charities.
You are actively encouraged to submit anonymous applications; in practice this means removing your name and email address from your CV and cover letter. The HR Lead will have these details from your submission, but they will not be available to the selection panel when they are considering your application.
The charity is committed to the safeguarding of young people. In accordance with its Child Protection and Safeguarding procedures, this position requires a basic DBS check.
Other roles you may have experience of could include Youth Worker, Youth Worker, Training, Trainer, Youth Lead, Youth Project Officer, Youth Project Worker, Youth Activity Worker, Project Assistant, teacher or teaching assistant.#INDNFP
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation
Job Title: Floating Support Worker
Location: Hybrid working with a requirement to occasionally work at Head Office (Vauxhall, London) and co-locations across London
Salary: £28,857.12 per annum, inclusive of London Weighting, which may not be applicable depending on your home location and any agreed permanent homeworking arrangement
Contract type: Full Time, Fixed Term Contract (Until March 2026 with possibility extension of contract dependent on funding)
Hours: 37.5 hour per week
We are recruiting for Floating Support Worker who will support the Ascent Pan London Service in building sustainable referral pathways and joint working protocols with a range of partners working with survivors of domestic abuse.
You will provide capacity-building in the form of advice, advocacy, support, and briefings across the London boroughs to statutory agencies and community organizations around the needs of domestic abuse survivors, to embed best practice across our communities.
You will have proven experience of providing direct emotional and practical support to women as well as up-to-date knowledge of legislation relating to survivors of gender-based violence. You will have excellent casework skills, good written and verbal communication skills, clear professional boundaries and be a proactive team player.
All candidates must demonstrate a commitment to the feminist values of empowerment and equality which underpin all of our work.
Successful applicants will be expected to work within Refuge’s Values and Behaviors Framework and demonstrate these in their everyday work.
This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.
Closing Date: 09:00am 11 July 2025
Interview Date: 21 July 2025
Refuge is the UK’s largest provider of specialist services, and we are proud to be a leader in our field and an employer of choice, with leading edge systems for supervision, quality management and development.
Refuge offers a variety of exciting opportunities to learn, develop and grow in your career. We recognise the value everyone brings to the organisation to achieve our aims and are dedicated to developing and rewarding our staff. More details of our benefits can be found in Job Information Pack.
The client requests no contact from agencies or media sales.
Age UK Bromley & Greenwich is seeking a proactive and compassionate Care Navigation Coordinator to lead a small team supporting older people as they transition from hospital back to the community. Based at the ICN Unit at Orpington Hospital, you will work closely with NHS colleagues and local services to ensure people on the Proactive and Frailty pathways receive the non-medical support they need to stay independent and well.
This is a varied and people-centred role, combining direct patient contact with service coordination and staff supervision. You will hold guided conversations with patients, identify support needs, liaise with professionals in health and social care, and ensure that care plans are holistic and person-centred. You'll also support and supervise a small team of Care Navigators and help shape the service through team meetings and collaborative working.
We are looking for someone who is confident working across teams and settings, with strong communication and organisational skills, a working knowledge of health and social care, and a genuine commitment to supporting older people.
Key responsibilities include:
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Coordinating care navigation support for people preparing to leave hospital
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Leading and supporting a small team of Care Navigators
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Liaising with hospital teams, GPs, social workers and voluntary services
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Helping people access local services and make informed decisions about their care
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Attending meetings, keeping records and contributing to service development
If you're motivated by making a real difference every day and have the experience to guide and support others, we’d love to hear from you.
We're a local charity working in the community to support older people, their families and carers. We want everyone to be able to love later life.




The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
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We’re looking for a creative and entrepreneurial individual with a passion for helping children and young people across Exeter and the South West of England to explore and respond to the good news of Jesus.
Location: ½ home-based with travel across the South West Region, ½ based in the ICE office in Exeter, with travel to schools.
Salary: Scripture Union £27,422 - £27,600 FTE per annum, ICE Role £24,800 FTE per annum. For part-time appointments, the salary will be calculated pro rata based on the agreed hours and subject to experience.
Details: Full-time or Part-time options available, Flexible Working
Contract: 2-year fixed term
About the role
We’re Scripture Union (SU), we’re one of the UK’s longest-established children and youth ministry organisations. We’re working in partnership with Initiatives in Christian Education (ICE), one of Exeter's leading schools outreach organisations, to offer this unique role to reach many more young people across the South West of England.
We’re looking for a creative and entrepreneurial individual with a passion for helping children and young people across Exeter and the South West of England to explore and respond to the good news of Jesus. To do this, we’re offering two roles; Schools Worker and Rural Revealing Jesus Pioneer, which could be filled by one person as a full-time role, or two individuals working closely together.
These unique roles combine the benefits of direct face-to-face engagement with young people in an urban context, delivering assemblies and workshops across Exeter while also developing and mentoring others to expand ministry in more rural contexts across the South West Region. The ideal candidate(s) will have equal passion and experience in both contexts; however, in reality, we accept that candidates may have a greater preference towards one context.
Important things to note before you apply.
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The role(s) will focus on Exeter and the South West of England and will require extensive regular travel across the region. The role(s) offers the opportunity for hybrid working in line with our policy.
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We are committed to building a culturally diverse workforce. As part of this commitment, we welcome applications from people, regardless of their background.
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We take Safeguarding seriously. This role will require a Disclosure from the Disclosure & Barring Service and has an occupational requirement to be filled by a committed Christian, active in church life. Equality Act 2010, Part 1, Schedule 9 applies.
A flexible role shaped around you
These roles are being offered by Scripture Union and ICE; two organisations with a long history of partnership and collaboration. The roles could be combined into one full-time position for one candidate, or filled by two individuals who would work closely together. The positions suit a candidate who enjoys face-to-face interactions with young people locally and strategic work regionally, training others for delivery. You’ll work closely with the ICE team in Exeter and maintain weekly connections with the SU South region team.
Both roles offer a maximum of 2.5 days per week, with the option to combine into one full-time roles.
Who we’re looking for
You are someone who loves variety in your work and thrives on the fact that no two days are the same. You value a blend of face-to-face interaction with children and young people while also adopting a facilitating approach, equipping, training, and motivating others. You enjoy the urban city vibe but are also skilled at working in a rural setting.
You’re a connector who relishes being in schools and the community, with experience in building and leading teams while working with diverse groups of people. Your creative mindset, combined with excellent organisational skills, enables you to spot and create opportunities for impact. You love Jesus and are filled with energy and passion for sharing the gospel. You excel with people and thrive when given a blank canvas to drive projects from conception to completion. You are a confident communicator with experience in training, coaching, and empowering others.
If this describes you and you would like to join a like-minded organisation that offers the flexibility, provides a competitive salary, a generous pension scheme, and other valuable benefits, then read on.
Invest in our mission, as we invest in you: Our Benefits:
This joined-up role with ICE and Scripture Union means being part of two vibrant teams, dedicated to making a real, positive difference in the lives of children and young people. We’re proud to be employers that truly value and support our staff. This role offers the flexibility you need for a healthy work-life balance, alongside a competitive salary. If combined, the role will include a benefits package will combine the offerings of both Scripture Union and ICE regarding annual leave, pensions, life and health insurances, parental leave, bible notes and more.
About Scripture Union
You might have heard of us before if you're one of the 1.5 million+ who have attended one of our Christian holidays or missions over the years, or maybe you're one of the 40,000+ subscribers to have used our brilliant devotionals or been stirred by our exceptional bible resources. We've been at this for a fair few years... over 150 to be precise. Over this time, we’ve remained passionate about helping children and young people develop a vibrant faith in Jesus. As our name describes, the radical power of God's word has always been central to our approach.
We still do all the great stuff with resources and holidays, but in the last few years, we have sharpened our vision with a renewed focus to help the 95% of young people (primary and secondary school age) across the UK who have never stepped foot inside a church, to hear and respond to the good news of Jesus. We do this through equipping and resourcing the local church, training up volunteers from local churches (we call them ‘Faith Guides’) and collaborating with local and national partners across the UK to connect with children and young people and support them on a journey of exploring faith in a way that is relevant and meaningful.
In the last few years we’ve developed a brand new approach to how we do this, it’s simple and incredibly effective, we call it Revealing Jesus, and its making a massive difference, in the last couple of years we’ve trained up nearly 600 Faith Guides across 400+ churches in England and Wales, collectively we’re seeing over 50,000 young people on a journey of exploring the christen faith and responding to an invitation to become followers of Jesus. We have 24 staff organised into four regional teams, and alongside our local and national partners, we’re playing our part in a network of organisations that seeks to reach children and young people in every context, across every town and city across England and Wales. The journey ahead is significant, and we invite you to be a part of it!
About ICE
Exeter ICE Trust was established in 1989 and is a registered charity managed by trustees. We currently have 3 staff active across the schools. In 2022 we also became a local mission partner with Scripture Union. We are currently warmly welcomed into around 25 primary schools, 5 secondary schools, and the main sixth form college in Exeter.
About your team
Like many jobs, you will work with lots of different teams in different contexts. With this role, you will have the benefit of being part of both a local-focused team and a second team with a regional focus.
If you take the role as a combined full-time position, you’ll work half-time out of the office of ICE, joining an exceptional team of 3, working face-to-face with young people in Exeter primary and secondary schools and colleges across Exeter, this work is term time only. You will also be a part of the SU South Region team of 5 workers at SU who work across SU’s largest region, from Kent to Cornwall. You’ll contribute your expertise in a variety of settings, ranging from urban and suburban to coastal and rural areas. You’ll have a brilliant time getting acquainted with this rich tapestry of local and national partners. Across the south region, we currently work with 130 churches and have 150 faith guides. We’d like to see these numbers grow significantly over the next few years. And if two candidates split the roles between them, both roles will have close working relationships with the other team.
The south region includes the south west of England brimming with distinct charm and rich cultural heritage, a tapestry of contrasts, where dramatic coastline and golden beaches seamlessly transition into ancient, brooding moors and vibrant, historic cities and rural towns. We are particularly interested in how sports, arts, and culture can be explored to further enable the mission and would be particularly interested in candidates with expertise in either of these areas. In the south region we have the highest density of Christian holidays and festivals, with events that we organise and run directly and also a variety of festival and missions that we support and partner with, you’ll have a fantastic opportunity each summer to get hands on engaged in these mission and festivals throughout the year.
Job description
The official title has two parts School Worker and Rural Revealing Jesus Pioneer. Here’s a brief breakdown of each:
Schools Worker – ICE
You will work in and around the city of Exeter as part of the schools team to plan and deliver assemblies, small group work, lunch clubs, and projects for primary and secondary schools to explain Christian faith - this will vary between working closely with colleagues, or working independently. You’ll be planning and filming short videos for occasional assembly viewing, liaising with volunteers from churches who have a connection with a school and liaising with the trustees of the charity in continuing momentum in the work.
Rural Revealing Jesus Pioneer - SU
You will work across the south west of England, with a particular focus on rural areas, multiplying your impact through equipping, empowering and mobilising others in outreach work. You’ll add energy, expertise, direction, and skill to the mix. You’ll recruit, motivate, train, equip and support Faith Guides; you’ll work in partnership with this group as well as leading by example, you will model excellent mission delivery to children and young people aligned with SU’s mission.
Who We're Looking For: Our Ideal Candidate
We're seeking someone who is not just good at what they do, but also deeply passionate about our mission. Here's what we envision in the right person:
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A Visionary with Practical Wisdom: You'll be a thoughtful individual who can see the big picture and make smart decisions that genuinely impact our ministry.
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A Champion for Children and Young People: You'll bring a wealth of understanding about working with young people, be a passionate advocate for their faith journey, be excellent at delivering ministry, and be someone who can clearly articulate your vision.
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An Inspiring Leader: You'll have a natural ability to connect with people, influence discussions, gently challenge the status quo, and spark new, creative ideas within our networks.
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Organised and Driven: You're someone who thrives on managing their own work, setting priorities effectively, and skilfully juggling multiple projects.
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Forward-Thinking: You're able to imagine and pursue ambitious, long-term goals with determination.
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Spiritually Open and Grounded: You'll be comfortable and accepting of various Christian traditions, worship styles, and expressions of faith. Crucially, you'll have a growing love and understanding of the Bible.
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Deeply Committed to Faith: You'll have a strong personal commitment to God and live as an active Christian disciple.
As with all our team members, you will also:
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Be a committed Christian who resonates with ICE and SU's mission and values, actively participating in a local church community.
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Strive for a strong understanding of the Bible, applying its teachings to your daily life and inspiring others to do the same.
Practical Skills You'll Need:
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You'll be confident and capable in using everyday digital tools like email, social media, and Microsoft Office 365 applications (Word, Excel, Teams).
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Competent filming and using video editing. (Essential for the schools worker role)
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Social media strategy - planning and delivery experience (Desirable)
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Presentation/training skills, Coaching experience (Desirable)
How to Apply
If this describes you, and you are in agreement with the aims and beliefs of Scripture Union, then we would like to hear from you. To apply for this role, download a copy of the job profile. You will need to upload your CV (2 A4 pages max) and a covering letter (2 A4 pages max) detailing how your skills and experience reflect the person specification via Charity Jobs. All screening questions provided as part of your application, must be answered.
Closing date: 24th July 2025, 10am
Interview date: 6th & 7th August, 10am – 5pm
Interview location: ICE Office, Offices 1&2, Riverside Centre, 13-14 Okehampton St,
Exeter, EX4 1DU
Whilst we appreciate every application, we regret that we are only able to contact candidates who are shortlisted for an interview. If you do not hear from us within 2 weeks of the closing date, please consider your application unsuccessful at this time.
ScriptureUnion is a Christian charity that exists to see a new generation of children and young people with their own vibrant, personal faith in Jesus




The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Our Charity
P3 is a modern, forward-thinking organisation, delivering excellent services for people who face social exclusion. Our values are that we innovate in our work. We're different, creative and like to think of new solutions. We are helpful in everything that we do. We're always friendly and approachable. We are passionate about people.
We believe that what we do can make a real and lasting difference. We are determined to tackle problems that others won't. We always go the extra mile and work with dedication and commitment. We work together internally and externally to ensure the best outcomes for the people we support.
The Role
We have an exciting opportunity for a Service Coordinator to oversee one of our Ofsted supported accommodation services in Hillingdon.
As a Service Coordinator, you will be responsible for the day-to-day running of accommodation provisions, ensuring that people we work alongside receive person-centred, trauma-informed support in a safe and welcoming environment.
You will lead and develop a team of Support Workers, providing guidance and motivation to ensure they can effectively support young people in working towards independence. A key part of the role will involve working in partnership with external agencies to ensure the people we support can access the services they need. You will also be responsible for monitoring performance, managing budgets, and ensuring compliance with safeguarding and regulatory standards.
We are looking for someone with strong leadership skills and the ability to inspire and develop a team. The ideal candidate will have a deep understanding of trauma-informed and person-centred support and experience working with young people. Strong communication skills and the ability to build partnerships with external agencies are essential, along with a sound knowledge of safeguarding, risk management, and housing-related support.
What We Offer
Enhanced annual leave entitlement – 27 days annual leave per year, plus bank holidays.
Commitment to mental health and wellbeing – people are at the heart of what we do; you’ll also have access to our National Wellbeing Lead and Regional Wellbeing Champions.
Paycare health cash plan – you can claim back costs for a wide range of everyday health expenses, including optical, dental, physiotherapy, and more, within an annual limit.
Employee Assistance Program – access to 24/7 GP appointments, 1-1 counselling and health assessments.
Team initiatives – this may include team away days, P3’s Big Day Out and our Annual Awards Ceremony.
Discounts – access to Paycare Perks and Tickets for Good.
Personal development opportunities – including mentoring, training, secondments, job shadowing, and more.
Enhanced sickness pay – based on your length of service.
Earning Potential – optional overtime and refer a friend bonus scheme.
Additional equipment provision – some employees may be provided with additional equipment including workwear, tools and use of a company van or car.
Please note P3 reserve the right to close this advert earlier than the stated closing date.
The successful candidate must hold a full UK driving licence and have access to a vehicle. Please note, this post is subject to an enhanced check made by the Disclosure & Barring Services, paid for by P3.
P3 is an equal opportunities employer and is committed to combating all forms of discrimination.
We work alongside PEOPLE to improve lives and communities, to unlock POTENTIAL and open up new POSSIBILITIES

The client requests no contact from agencies or media sales.
Shine On is stepping into a new chapter with fresh energy, a vibrant identity, and an ambition to reach many more people with more services. Since the appointment of its first CEO last year, the charity has undergone a revitalisation aimed at better meeting the needs of older people, primarily in the East of Newcastle upon Tyne.
We are now looking to recruit for the newly created post of Head of Operations, to manage all aspects of our projects and services, including our community launderette. They will also support and deputise for the CEO, where required.
Our new Head of Operations will be energetic, experienced in managing budgets, services, staff, and volunteers. Shine On is a small charity, so they will be flexible and willing to ‘pitch in’ where needed.
Please read the job description and person specification carefully, which also outlines how to apply.
The client requests no contact from agencies or media sales.
Citizens UK
Citizens UK is the UK’s biggest, most diverse and most effective people-powered alliance. We bring communities and local organisations together to work on issues that matter; from campaigning for zebra crossings on dangerous roads, to reforming the immigration system, to the Living Wage campaign. We have a track record of winning change through hundreds of local and national campaigns. We know everyday people have the ability to shape the world around them. We believe that through developing local leaders, we can drive nationwide change and create community-led solutions to big and small problems.
Our Sponsor Refugees team fits within our ‘Migrants and Refugees’ theme of work, which combines place-based and multi-issue organising through our Migrants and Refugees Organising (MARO) team, and effective national campaigns, alongside the pioneering community sponsorship of refugees. Staff joining Sponsor Refugees are joining a thriving team that works collaboratively with the wider Migrants and Refugees theme and with a range of other Citizens UK teams.
Our MARO team fits within our ‘Migrants and Refugees’ theme of work, which combines place-based and multi-issue organising, with effective national campaigns, and the pioneering community sponsorship of refugees through our Sponsor Refugees team. Staff joining MARO are joining a thriving team that works collaboratively with the wider Migrants and Refugees theme and with a range of other Citizens UK teams.
Living Wage Foundation
The Living Wage is an independent movement of businesses, organisations and people who believe that a hard day’s work deserves a fair day’s pay. The Living Wage campaign was launched by London Citizens in 2001 and aims to ensure low paid workers have enough money to get by and enough time for community and family life.
The Living Wage is an hourly rate calculated according to the basic cost of living in the UK that employers choose to pay on a voluntary basis. The Living Wage Foundation recognises and celebrates employers that pay the real Living Wage through an accreditation programme which awards the Living Wage Employer Mark.
The independently-calculated rates are announced during Living Wage Week each November when we celebrate our growing network of Living Wage employers. There are now more than 15,000 accredited Living Wage employers across the UK which has secured pay rises for over 475,000 employees.
The Living Wage Foundation is part of Citizens UK – a community organising charity which works with a broad base of institutions across the political spectrum. At the Living Wage Foundation, we take a deliberately broad-based approach and accredit all organisations who pay the real Living Wage to their directly and indirectly employed staff and are committed to tackling in work poverty. As a team we work across a range of industries and sectors to achieve this mission. We seek pragmatic coalitions in order to progress specific campaigns, and partnership around a particular issue such as Living Wage, does not imply an endorsement of broader purpose and policies.
Purpose
At Citizens UK, our organisers and project staff work within communities to develop leaders, strengthen organisations, campaign for change and organise across difference. There are various project roles and operational, communication, finance and HR roles that support the organisation and project staff and organisers to deliver on this mission and work. This work is rewarding and can be challenging; it requires a personal commitment to inclusion, a willingness to listen and disagree respectfully, and an interest in working in an organisation where our staff, member institutions and leaders will come from a diversity of backgrounds and often hold views that may be very different from our own. More information about how we operate within this context and build trusted relationships across difference can be found on our website and is covered in induction. Onboarding and navigating this relational culture, and type of work, is supported by line managers and further training.
The Living Wage Foundation has an exciting opportunity to join our dynamic team as an Operations and Data Officer. We are looking for a highly motivated and organised individual to help maintain, develop and continuously improve our data and systems. The role will be an integral part of the Living Wage Operations and Insight Team, providing technical support to ensure the integrity of our systems, and supporting with development projects.
The Operations and Data Officer will need to be highly numerate and have great analytical skills to support our monitoring and evaluation functions, working with the Head of Operations and Insight on financial and budgeting management, reconciliation and forecasting for the Living Wage Foundation. The suitable candidate will be detail-oriented, be able to demonstrate their ability to seek out improvements and problem solve creatively and have experience working with Salesforce or equivalent CRM systems.
Main Responsibilities
Working as the Operations and Data Officer– LWF for Citizens UK, reporting to Senior Data & Operations Manager, LWF, your main responsibilities will include:
Project Management
Deliver work targets on time and to standard to support the Foundation’s data and systems: :
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Support the day-to-day operations and management of all systems within the Living Wage Foundation designed to enable the functioning of Living Wage accreditation schemes.
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Proactively seek out systems improvements to make our processes more efficient so the Living Wage Foundation continues to provide an excellent service to the Living Wage network.
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Provide operational support for all aspects of the accreditation and recognition systems, including identifying and fixing errors.
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Maintain integrity of Salesforce database; identify and source incomplete information within the database; take responsibility for tidying, cleansing and backing up existing data.
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Support maintenance of integrated systems, including syncing data to Act-On and the website.
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Work with Operations and Data Manager to keep templates, forms and related communications materials up to date
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Manage merchandise administration including email inbox, day to day queries, and Shopify administration.
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Support Operations and Data Manager to manage budgets for external contracts (e.g. with developers and suppliers).
Learning and expertise
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Keep up-to-date with functional good practice and technical updates to all our systems, including within the third sector.
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Support with network data enquiries, including analysing data, creating Salesforce reports and dashboards for colleagues.
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Work with colleagues to identify learning & development needs and support Operations and Data Manager to develop and deliver inductions, training and guidance to meet requirements.
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Keep internal training manuals up to date to ensure the Foundation’s team can access clear and consistent information about our systems and processes.
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Support Operations and Data Manager to monitor the impact of internal trainings, support, resources and guidance – update and improve internal support offer as required.
Communications
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Create and write dashboards and reports to support the analysis of our performance.
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Champion systems throughout the organisation and advocate for systems-based solutions. Offer ad hoc guidance to the team and help communicate any changes to systems.
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Run systems surgeries for colleagues to answer ad hoc enquiries and support learning.
Develop and manage external relationships
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Communicate effectively with our external contractors (e.g. merchandise suppliers) to ensure contracts are fulfilled in a timely manner.
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Help identify suitable new suppliers to meet organisational need.
Develop and manage internal relationships
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Support Operations and Data Manager to identify technical solutions to meet organisational requirements.
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Monitor and respond to operations and data enquiries from colleagues. Work effectively with colleagues across Citizens UK, actively participate in the team and organisational wide events.
Income and resources
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Maintain Salesforce data integrity to support accurate and timely invoicing. Help ensure the integrity and safety of our data advising wider organisation on best practice where appropriate.
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Support Operations and Data Manager to track expenditure for Shopify and merchandise suppliers.
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Contribute to plans and proposals to grow sources of income or resources.
Contribute towards Citizens UK’s strategic objectives
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Responsibility for delivering agreed areas of the Foundation’s work plan.
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To work collaboratively with the LWF team and across Citizens UK to ensure that we are meeting the expectations of our network and stakeholders.
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Display self-awareness of DEI issues and good practice, considering impact on direct reports and stakeholders.
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Understand how your role contributes to the purpose of the Foundation and the core mission of Citizens UK.
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Implement Citizens UK’s and the Foundation policies, procedures, and values in own work and that of the team.
Personal Specification
(D) Desirable, (E) Essential
Qualifications
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Degree or equivalent professional qualification or experience (D)
Experience
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A minimum of 2 years proven, comprehensive experience in an operations role (E)
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Experience of analysing business requirements and turning them into technical solutions (E)
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Experience of providing technical support to a team (E)
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Experience of administrating and updating Salesforce or similar databases, and using database integrations such as Zapier, QuickBooks, Form Assembly and email marketing platforms (D)
Key skills and knowledge
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Strong analytical skills with the ability to interpret large quantities of data to evaluate and improve performance (E)
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Interest in and good understanding of database and systems management and integration (E)
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Ability to take in and interpret information and communicate in a succinct manner (E)
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Demonstrable ability to find creative solutions to complex problems and implement new systems (E)
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High levels of numeracy with strong attention to detail (E)
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Excellent time management skills with the ability to juggle a wide range of competing demands (E)
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Strong IT skills to include MS Office and database software (E)
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Sound knowledge of data protection regulations and GDPR (E)
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Understanding of the policy and campaign landscape in the UK (D)
Personal qualities & values
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A proactive approach to all areas of work with a ‘can do’ attitude and a flexible approach to work demands (E)
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A strong commitment to the Living Wage campaign and the principles of Citizens UK (E)
About the application process
We work within diverse communities bringing people together. In line with our Inclusion value, we would love to see applications from LGBTQIA+ people, people from racialised communities, people living with disabilities and people of faith, all to better represent the communities we work in. We want our employees to have the working conditions that allows them to fully participate, be able to be their best authentic selves and thrive doing so, and we have employee networks to support staff. Even if you don’t quite meet all the required criteria still consider applying, as we invest in our employees and support them to develop the skills and knowledge required to deliver their role.
Interview date: W/C 4th August
Want to find out more about us and the role?
If you would like further information on the role, the organisation, or our commitment to addressing under-representation and the development and progression of all colleagues, we would be happy to answer any questions.
Join us for a 45-minute lunchtime webinar to learn more about working at the Living Wage Foundation/Citizens UK. Anyone can attend to find out more about the role, all enquiries welcome. In the past, candidates have found this a helpful space for understanding whether the role is right for them.
The webinar will take place on Monday 7 July from 13:00-13:45 on Zoom. Sign up here.
The client requests no contact from agencies or media sales.