Office jobs in beckenham, greater london
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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Marketing & Engagement Officer will support the Head of Commercial Activities and Volunteering and the wider organisation by leading on marketing, communications and community engagement. This role will focus on raising the profile of Age UK Lambeth, increasing awareness of our services, campaigns, and activities, and building stronger connections with our community to grow participation, partnerships, and support.
You will be responsible for planning and delivering marketing campaigns, creating compelling content, managing communications channels, and coordinating engagement initiatives and events. Alongside this, you will play a key role in developing supporter relationships and encouraging charitable giving, helping to increase regular and one-off donations through effective communications and community partnerships.
This is a creative and outward-facing role, requiring strong communication skills, relationship building, and the ability to balance both strategic planning and hands-on delivery.
General Duties
● Run, monitor, and maintain the organisation-wide marketing and promotional calendar to meet service, campaign, and engagement needs.
● Manage and grow all social media channels, following agreed marketing plans to build interest, followers, and engagement.
● Keep websites updated with relevant information, campaigns, events, and supporter opportunities.
● Coordinate the events calendar with national and international awareness days (e.g. Black History Month, International Women’s Day, World Mental Health Day).
● Create and update marketing materials (using tools such as Canva), ensuring brand consistency.
● Write and create engaging content by attending service activities, community events, and partner initiatives (occasional evenings/weekends).
● Produce and distribute newsletters (via MailChimp) for clients, supporters, councillors, and other stakeholders.
● Work with HR and management to deliver internal communications, including staff newsletters.
● Support the Lambeth Carers Card project, including marketing and business engagement.
● Represent marketing and communications in internal projects, ensuring a clear voice for the organisation.
● Develop and deliver an annual engagement plan to strengthen community connections and support.
● Plan, organise, and promote community and fundraising events, ensuring strong marketing and communications support.
● Build and nurture relationships with community groups, schools, local trusts, and businesses to encourage collaboration, sponsorship, and charitable giving.
● Support the recruitment, induction, and retention of volunteers for events and engagement activities, ensuring they feel recognised and valued.
● Increase supporter involvement and donations through targeted campaigns and creative digital content.
● Encourage the growth of regular donors by promoting supporter journeys and clear calls to action.
● Monitor event budgets and resources, ensuring activities are cost-effective and well-organised.
● Maintain accurate supporter and donor data on the charity’s database (Donorfy).
● Report on progress against marketing, engagement, and fundraising plans, using data to inform improvements.
In the first 6 months, you’ll
● Get fully up to speed with Age UK Lambeth’s services, campaigns, and engagement priorities.
● Review and manage the marketing and communications calendar, ensuring all campaigns and events are planned effectively.
● Audit and refresh social media channels and the website, creating content that promotes services, campaigns, and community activities.
● Support the planning and delivery of key community events and awareness campaigns.
● Build relationships with internal teams to understand their marketing, engagement, and supporter needs.
● Develop and begin implementing a community engagement plan, including opportunities to encourage supporter involvement and charitable giving.
● Start creating marketing materials, newsletters, and digital content that align with the organisation’s brand and objectives.
● Establish relationships with key community groups, businesses, and volunteers to support engagement activities and events.
● Support initial reporting on engagement, marketing, and supporter metrics, identifying opportunities for improvement.
● Begin contributing to creative ideas and strategies to raise the profile of Age UK Lambeth and its services locally.
?? A Note on Applications
We know that AI tools can be really helpful in lots of different ways, including when writing job applications. However, for this role, we’re most interested in hearing from you, your personal experiences, skills, and achievements. Please do your best to answer the questions in your own words so we can get a genuine sense of who you are and what you’ll bring to the team.
The client requests no contact from agencies or media sales.
Thank you!
Join Us in Bringing Stories to Life at Union Chapel!
Are you passionate about arts, culture, and community?
Do you thrive in creative spaces and love supporting people to get involved?
We’re looking for a motivated and organised individual to join our Sunday School Stories Project team as Administrative Support to the Participation Manager.
This is a fantastic opportunity to be part of a project that celebrates heritage and empowers communities—from refugees and asylum seekers to local families, young people, and older residents.If you’re ready to make a difference, gain hands-on experience, and be part of an inspiring, supportive team, check out our job pack for full details and how to apply!
The client requests no contact from agencies or media sales.
Thank you!
About Strides HCC
Strides HCC has been operating in Islington for over 15 years. Our clinic offers longer-term (one year) Psychoanalytic/Psychodynamic Psychotherapy and Counselling to people who are looking to speak about a wide range of emotional issues. We operate on a subsidised fee scheme and offer clinical placements to trainee counsellors and psychotherapists working toward professional registration.
About the Role
As Counselling Service Administrator, you’ll provide essential support to the day-to-day operations of the service, including client communications, financial record-keeping, and coordination with our Clinical Managers, Counsellors and wider team. You’ll be a key point of contact for clients and colleagues, helping to maintain a welcoming and well-organised environment.
Why Join Us?
At Strides HCC, we offer a welcoming environment, opportunities for development, and the chance to contribute to a service that supports some of the most vulnerable members of our community.
You’ll be part of a well-established, dynamic team of 5 staff and over 40 counsellors and supervisors. We invest in our people through:
• Regular CPD and training opportunities
• Reflective practice
• Discounted therapy room hire
• Flexible working arrangements
We are committed to Equality, Diversity, and Inclusion, and warmly welcome applications from individuals of all backgrounds.
We are also committed to safeguarding children, young people, and vulnerable adults. Successful applicants will be required to undergo an Enhanced DBS check.
How to Apply:
If you are passionate about supporting accessible mental health services and meet the requirements outlined in the Job Specification, we would love to hear from you.
To apply, please send your CV and a tailored cover letter (maximum 2 pages) outlining how your skills and experience align with the role to:
Application deadline: 13 October 2025
Interviews: Face-to-face interviews will be held during the week commencing 20 October 2025 at HCC, 12 Woodfall Road, N4 3JD.
To apply, please send your CV and a tailored cover letter (maximum 2 pages) outlining how your skills and experience align with the role
The client requests no contact from agencies or media sales.
Thank you!
We are looking for a Senior Stewardship Officer for an incredible social welfare charity to play an integral part in delivery of the warm cash stewardship programme, growing income from existing individual donors.
This is a London hybrid role 50% weekly office attendance.
The Charity
Dedicated to providing people with much needed life skills, this organisation assist with supporting people with education and necessary training and employment. Youd be joining a passionate and welcoming team that prioritises inclusivity and diversity. They offer fantastic company benefits, including 25 days of annual leave, private medical insurance, competitive employer pension contributions, flexible working and the opportunity to apply for a sabbatical, as well as much more!
In this role you will:
Work closely with other teams in IG, including Acquisition and Legacy, to make sure all IG activity is integrated, supporter-centric and focussed on generating content that will engage supporters, encourage repeat giving and increase their loyalty and lifetime value.
Deliver excellent end-to-end project management for key projects and direct marketing campaigns, such as cash appeals, welcome journeys, cash to committed conversion campaigns, newsletters and virtual gifts.
Implement a test & learn approach to campaigns and work with the Data & Insight team in the ongoing measurement of individual campaign performance.
Always looking for new opportunities to inspire and engage supporters with personalised and targeted communications at a time that is right for them, to maximise lifetime value.
Lead on end-of-campaign reviews, with clear recommendations for improvement of future activities.
Prepare and monitor individual campaign budgets, supporting the Senior Stewardship Manager with annual budget setting.
You will need:
Experience of managing direct marketing campaigns including direct mail, telephone, email & digital. Working on various campaigns and channels concurrently.
Experience of managing agencies creative, printers, fulfilment and telemarketing etc.
Excellent numerical skills and ability to analyse campaign results and highlight key learnings
IMPORTANT NOTE
Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful, but we positively encourage you to apply for any other positions that you may see in the future.
We apologise that we cannot contact everybody in person but thank you in advance for your interest.
Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.
Thank you!
Harris Hill are delighted to be working with a national charity to recruit for a Challenge Events Lead in order to drive a flagship portfolio of mass participation fundraising events that generate vital income and inspire lifelong support. This is a unique opportunity for a seasoned events professional to shape the future of challenge fundraising within a growing and ambitious team.
You’ll take full ownership of the charity key third party partnerships, including the London Marathon, London Landmarks Half, Brighton Marathon, and Ultra Challenge series, delivering exceptional supporter experiences while maximising income and reach. You’ll lead on the planning, execution, and continuous improvement of these events, bringing together creativity, operational excellence and deep supporter insight.
As a Challenge Events Lead you will:
- Own a portfolio of challenge events, delivering them from start to finish with strategic oversight and meticulous attention to detail.
- Manage high value partnerships with third party event organisers, delivery agencies, and sponsors to safeguard supporter experience and brand impact.
- Optimise supporter journeys, streamline operations, and use data to drive decision making, from place allocation strategy to marketing performance.
- Lead on income growth through Charity of the Year bids, ballot strategies, and campaign planning, ensuring strong return on investment.
- Mentor and collaborate with an Events Fundraising Coordinator to deliver a seamless supporter experience, offering support while empowering them to grow.
To be successful, you must have experience:
- In managing large scale challenge events and third party partnerships.
- Independent and proactive, able to lead complex projects without constant supervision.
- Commercially astute, with a strong grasp of budgeting, ROI, and data driven decision making.
- Supporter focused, always looking for ways to elevate participant experiences.
- A natural relationship builder, confident working with a range of stakeholders and suppliers.
- A team player who values collaboration, mentorship and shared success.
Salary: £37,000- £41,000 per annum
Location: London, hybrid working , 2 days in the office
Contract: Permanent
Closing date: on rolling basis
Interview: TBC
Recruitment process: Cv and Supporting Statement to
If this sounds like you, then please do get in touch ASAP!
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Thank you!
This is an exciting time for Parkinson’s UK, we want to reach as many people as possible so we can improve life for everyone affected by Parkinson’s. We are looking for people to join our network, make genuine connections, and be part of a larger team that works together to support the Parkinson’s community.
About the role
We’re working to build and grow a powerful movement of people to transform the experience of people living with Parkinson’s. A big part of how we will do that is by engaging and mobilising our existing supporters through a wide variety of channels to take additional actions in support of Parkinson’s UK.
Your focus will be to understand the current experience for our existing supporters as well as looking for opportunities to improve experience, build loyalty and ultimately increase the lifetime value of our existing supporter base.
What you’ll do:
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Understand, map, and visualise Supporter Journeys (on and offline) at Parkinson’s UK, identifying opportunities and pain points.
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Create cross-channel supporter engagement moments and deliver direct mail communications that drive action.
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Lead the development of journeys for existing supporters of Parkinson's UK across our various products (e.g. individual giving, community fundraising).
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Help us transform how we use direct mail to engage supporters across the Fundraising & Experience directorate.
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Deliver in collaboration with the wider Supporter Engagement Team the supporter engagement transformation programme to improve the supporter experience.
What you’ll bring:
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Experience of supporter engagement in the commercial or not-for-profit sectors
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Significant experience of supporter journey mapping and using supporter insight to shape engagement plans
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Significant experience of strategically planning and delivering large, complex supporter communications plans across email and direct mail
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Proven ability to engage supporter audiences, drive engagement and improve retention across channels
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Proven ability to manage complex projects and deliver work in an organised and efficient manner
This is an exciting time for Parkinson’s UK and we would love you to join us!
Please apply by sending us your CV, together with a detailed supporting statement which will fully demonstrate how you meet all the criteria of the role, as stated in the "What you'll bring" section of the job description.
Interviews for this role will be held on the 16 and 17 October, in person at our London Offices.
Anyone can get Parkinson’s. It’s vital that the people who work for Parkinson’s UK are representative of our diverse community. We actively encourage people from all sections of the community to apply, regardless of race, ethnicity, gender identity, age, disability, sexual orientation, or religion.
Registered Charity
101 - 500
We exist to make every day better, for everybody living with Parkinson’s. Right now.
Thank you!
We are recruiting for a Temporary Senior Campaigns & Public Affairs Officer for a social welfare charity. You will need strong experience in public affairs, event management and briefing senior leaders .
Hybrid working 2 days in their London office
The Role
Support with project management and maintaining clear communication between teams across the organisation during a fast-paced period.
Provide monitoring of relevant external policy and political developments.
Support with the planning, coordination and delivery of our parliamentary
Provide briefings and key data for internal and external stakeholder
Draft press releases, policy blogs, and external communications related to policy and public affairs.
Support digital campaigning efforts through Engaging Networks, including drafting clear communications to supporters and politicians.
Ensure consistent branding, messaging, framing and tone of voice is used in all materials.
Ensure the voices of people with lived experience are centred in our campaign communications
Identify opportunities to influence external moments.
Support with campaign launch strategy, planning, monitoring and evaluation
Identify strategic MPs or influential contacts to support our strategy and support with engagement.
Represent the organisation at relevant meetings, conferences, and forums.
The Candidate
Strong communication skills including writing and editing with the ability to communicate in person and via telephone,video call or email with colleagues, campaigners and members of the public
Experience of communicating with politicians and government officials.
Experience of supporting fast-paced public affairs or campaign strategies.
Experience of involving people who are affected by an issue in campaign activity.
Experience of using digital tools to campaign ideally Engaging Networks
Strong knowledge of the current UK political environment, including parliamentary procedure.
Some knowledge of social security, poverty and financial insecurity in the UK.
Good knowledge of different campaigning tools and tactics
IMPORTANT NOTE
Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful and your details will not be held further but we positively encourage you to apply for any other positions that you may see in the future.
We apologise that we cannot contact everybody in person but thank you in advance for your interest.
Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Operations Manager is a senior leadership role with Home-Start Wandsworth, responsible for overseeing the operational effectiveness of the organisation. They will work closely with the Managing Director, and other members of the leadership team, to ensure the success and long term sustainability of the charity.
The role oversees the operational functions of the charity including HR, IT and Finance, as well as support of service development projects. The role also requires project management of grant applications, delivery and reporting, and plays a pivotal role in shaping how we measure, communicate and enhance the impact of our work. This is a strategic and hands-on leadership role.
Key Responsibilities:
Leadership
To work collaboratively with the Managing Director and other senior leaders to
● deliver the objectives of the organisation.
● develop our services & ways of working to ensure the charity’s long term sustainability.
● engage and motivate the team to work efficiently and effectively - according to the strategy policies and commitments we have signed up to.
● work closely with the Family Support Manager, to ensure our data needs are aligned with our Impact Measurements.
● contribute to strategic planning and collaborate with external advisors on specialist projects as required.
Operations
● Oversee the implementation and development of operational policies and procedures, including GDPR, HR, Finance and IT.
● Ensure the systems, processes and policies the team are using are understood and working effectively and that ways of working are compliant with all current policies, or recommend changes as relevant.
● Manage the operations and ensure efficient use of resources.
● Manage the budget, reconciliation and year end accounting processes.
● Lead on operational projects and oversee office administration, tech support and premises management.
● Lead on Quality Assurance requirements related to operational delivery.
● Manage data collection and evaluation across multiple platforms including charity log.
● Produce tailored reports and insights for funders, Trustees and partners.
● Manage outsourced contracts.
Organisational Development
● Lead on service development projects to support agreed strategies, priorities and commitments, working with other members of the team as relevant.
● Explore/recommend other service developments that would benefit the organisation by engagement with other Home-starts and relevant organisations.
Grant Management
● Work closely with the Managing Director and Fundraising function to project manage grant and trust applications, deadlines and progress reports.
● To ensure effective monitoring of all grant & trust commitments & deliverables, liaising with other members of the team as appropriate.
● Deliver a regular report to the Board on performance against grants and trusts.
Team Management
● Provide direction to the Business Support Administrator to enable effective and efficient running of the organisation.
● Manage staff and freelancers according to the Home-Start Wandsworth procedures, policies and values.
● Support effective management of any non home visiting Volunteers supporting the organisation’s work.
Line Management:
● Business Support Administrator
● Data specialist (freelance)
Knowledge, Skills and Experience:
● Strategic thinker with the ability to manage multiple projects and priorities
● Proven experience in operations management
● Experience in financial management essential and using Xero is desirable
● Strong knowledge of service evaluation and data analysis
● Management experience of small/medium teams
● Solutions focussed team player
● Excellent written and verbal communication
● Flexible and adaptable to change
● Excellent organisational and project management skills
● Experience of using Charity Log or other database management systems.
● Knowledge of GDPR legislation
● Experience of Board level reporting against objectives and/or data led reporting
● Experience of working in the non-profit or community support sector is desirable
The client requests no contact from agencies or media sales.
Thank you!
Are you passionate about supporting children and families in the early years? Do you combine excellent people skills with a sharp eye for detail and a talent for writing? Do you want to use your skills that will help drive change and positively impact the lives of children? If so, we’d love to hear from you.
Home-Start Westminster, Kensington & Chelsea, and Hammersmith & Fulham (HSWKCHF) is a highly regarded local charity, committed to giving children the best possible start in life. We’re looking for a kind, capable and proactive individual to join our dynamic and supportive team as Co-Deputy Manager (Operations & Fundraising).
This is a 12-month role (with potential for extension, subject to funding), full time or 4 days a week, offering a unique opportunity to make a meaningful impact while developing your career in the not-for-profit sector.
About the Role
As Co-Deputy Manager, you’ll play a key role in shaping and sustaining our services. You’ll lead on operational delivery, contribute to strategic planning, and take the lead on fundraising, communications and volunteers. Your writing skills will be essential in crafting compelling funding bids and reports, and your organisational flair will help us run smoothly and effectively.
We’re looking for someone who:
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Is highly organised, with the ability to manage competing priorities and meet deadlines.
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Has experience in fundraising, including developing and implementing strategies.
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Can write clear, persuasive reports and grant applications.
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Understands the significant contribution of volunteers.
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Is flexible, collaborative, and committed to our mission.
What We Offer
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A genuinely rewarding and positive work environment.
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A supportive team that values your ideas and encourages personal and professional growth.
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Flexible working arrangements, including at least one day of homeworking after probation.
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Ongoing training and development opportunities.
We warmly welcome applications from people of all backgrounds. HSWKCHF is committed to equality, diversity, and safeguarding the welfare of children and adults.
For full details, please see the attached job description and person specification.
Registered Charity
11 - 20
The client requests no contact from agencies or media sales.
Thank you!
About the role:
Are you ready to take the reins of a service that is already making a difference and help shape its next chapter? The Gray’s Inn Road supported accommodation project in Camden offers 16 short-stay places for people moving away from the streets and has quickly become a vital part of our mission to make rough sleeping in London rare, brief and not repeated. Funded by the Department of Levelling Up Housing and Communities and the Greater London Authority, and delivered in partnership with One Housing Group and Camden Council, this service is still in its early years, giving the next Service Manager the chance to build on strong foundations and lead it into the future.
As Service Manager you will ensure the project continues to meet specification while remaining agile to local authority and organisational priorities. You will oversee referrals, move-on pathways and personalised support planning, making sure each resident receives tailored guidance that promotes independence. By leading and inspiring your team you will embed consistency, quality and responsiveness in everything from day-to-day keywork and coaching to group sessions and links with external agencies, while also managing outcomes, commissioning requirements and policy adherence to maintain the highest standards.
This is more than just a management role – it is a chance to shape the development of a young and ambitious service while growing your own career within SHP. The leadership you bring will strengthen our impact on the lives of Londoners experiencing homelessness and influence the way we respond to this challenge as an organisation.
About you:
- You will have proven experience in leading and directing teams effectively, ensuring a consistent, high-quality, and responsive service.
- Demonstrated capability in building and maintaining strong partnerships with key organisations and stakeholders in the sector.
- Experience of leading teams to deliver client focused support, including detailed assessments, onward referrals, and tailored interventions for individuals facing multiple disadvantages.
- Dedication to safeguarding vulnerable adults, ensuring the quality of risk management plans to reduce and manage risk, whilst creating opportunities to promote independence.
- Experience of embedding and managing continuous improvement in Health & Safety and Housing Management processes to maintain a safe and compliant environment for residents and staff.
About us:
Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.
We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 12,000 lives every year across all 32 boroughs.
We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.
Join us in creating a brighter, more hopeful future for individuals in need.
Important info:
Closing Date: Sunday 5th October at midnight
Interview Date: Wednesday 15th October at SHP Head Office in Kings Cross
This post will require an Enhanced DBS check to be processed for the successful applicant.
Please note applications are reviewed for AI use in application questions. Applications requiring sponsorship will not be accepted for this role.
Registered Charity
501 - 1000
Preventing homelessness, transforming lives.
The client requests no contact from agencies or media sales.
Thank you!
We're looking for a kind, compassionate and resilient Senior Finance Business Partner to join our Finance Team located at our Head Office in Islington.
£60,000.00 per annum, working 35 hours per week.
Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
* Annual leave increasing up to 30 days with length of service
* Free DBS (take this out if BSW advert)
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
The Finance Business Partner - Capital will be responsible for all assets accounting, loan and interest accounting, VAT and regulatory returns. They will have the business partnering responsibly for all property services activities. They will manage 1 direct report.
What you'll do:
* Lead the production of the PPE, FA investments, grant, loan and interest Look Ahead Care & Support (LACS) and Group consolidated notes.
* Oversee the Financial Statements, monthly reporting and lead the annual year end audit process for the subsidiaries including liaison with the external auditors.
* Prepare regulatory returns to the Regulator of Social Housing, including the annual FVA, annual grant returns, quarterly disposal returns.
* Responsible for the daily, monthly and quarterly cashflow forecast and cash reporting.
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
? Approachable and open behaviour
? Prefers working as part of a group or team
? Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
? Is assertive and will challenge others
? Has a practical and logical mind and is naturally well organised
What you'll bring:
Essential:
? Proven experience of the preparation of Financial Statements for audit and the application of accounting standards.
? Proven experience of business partnering
? Experience of reviewing and analysing financial information and reporting on results.
Desirable:
? Experience of using Sun Financials/Unit 4
? Experience of accounting in the social housing sector.
? Management experience
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
* We focus on Excellence and innovation.
* We are Caring and Compassionate.
* We are Inclusive and Trusted.
* We work in Partnership and are One-Team.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
Please see our website for full Job description
Thank you!
You will have experience of income collection with a housing provider and strong communication skills. We provide a supportive approach to our tenants, providing positive interactions regarding their accounts, lack of payments, and any account related queries. Our Team aims to sustain tenancies and signpost for support, however legal action will progress in cases so experience of issuing legal notices of seeking possession through to witness statements would be desirable for this role. Our customer database is Civica CX so please note experience of using this in your supporting statement.
About the job
Key responsibilities of the role are:
• Interacting with tenants regarding their accounts, payments, and related queries.
• Undertake the recovery of all rents and other charges due to the Haig Housing, in accordance with the law, best practice and the Trust’s policies and procedures, to maximise the Trust’s income.
• Provide timely and supportive advice to tenants having difficulty paying their rent with the aim of enabling such tenants to sustain their tenancy, this includes making reasonable and informed repayment agreements where arrears exist.
• Process and manage rent adjustments, debt repayments, refunds and decoration allowances.
• Manage all current and former tenants’ rent accounts in accordance with the Trust’s procedures.
• Initiate legal action in relation to rent arrears in accordance with the Trusts procedures ensuring appropriate authorisation has been received in each case.
• Liaise with Local Housing Departments, Department for Work and Pensions and external agencies supporting our tenants.
• Complete monthly arrears reports highlighting cases of concern and discuss with Housing Managers.
• Work with the Housing Managers in preparing court documents and court attendance on occasions.
• Ensure compliance with the Trust’s policies and procedures and legal obligations is adhered to.
Person Specification
E = essential and D = desirable
Effective at serving notice in conjunction with the Trust’s procedures, and report writing for evictions and write offs. (E)
Effective numeracy and communication skills with the ability to manage sensitive conversations empathetically. (E)
Competent at placing applications on Possession Cases On Line (PCOL). (D)
Experience in sign posting tenants who may be struggling to pay rent by referring them to other support/charity organisations and discussing welfare benefits which they may be entitled to. (E)
Ability to produce rent statements, annual schedules, and accurate and timely reports for Managers and Trustees and other organisations as required. (E)
Experience in completing reference requests and dealing with managing agents and market lets. (D)
Skilled at engaging with Local Authority and Universal Credit in relation to tenants’ claims for Local Housing Allowance and managing accordingly. (D)
Qualifications/Education
GCSE Maths and English or equivalent (E)
Knowledge, Skills & Experience
A successful track record of income recovery. (E)
Comprehensive knowledge of recovering rents and other charges, and processing payments securely. (E)
Good working knowledge of Landlord and Tenant Law with an emphasis on Possession proceedings, using of PCOL, and knowledge of Housing Benefit Regulations and welfare benefit systems. (E)
Successful at working collaboratively with internal and external parties. (E)
Ability to use ‘Microsoft Office’ to intermediate standard and income management software packages. (E)
Previous experience of working with Civica CX database with the rent module (D)
Personal Qualities
A team player and ability to work independently (E)
Flexible in approach and attitude. (E)
Commitment to Equality, Diversity and Inclusion. (E)
The client requests no contact from agencies or media sales.
Thank you!
Programmes and Policy Assistant
Location: Kings Cross, London - Hybrid
Salary: £27,040 per annum
Hours: Full time
Contract: Permanent
Who are we?
Art Fund is the national fundraising charity for art. With over 142,000 members, we are leading the way in pioneering support for an inclusive and welcoming museum and gallery sector across the UK.
We work closely with a network of 900 museums and respond to their needs and aspirations. We're excited to see how they want to develop: to expand and diversify their collections and workforce, develop curatorial skills, make ambitious acquisitions, and create a welcoming, inclusive space for communities. With the support of over 140,000 members who buy a National Art Pass, patrons, and donors we can provide grants, encourage visiting and advocate for museums' essential role and value.
We have diversity, inclusion, and sustainability central to our thinking and the opportunity to be a force for good, galvanise support and help change things for the better inspires our team.
The role
As Programme and Policy Assistant, you'll support the Programme and Policy team with the delivery of Art Fund's grant-making programmes by providing administrative assistance and fostering good relationships with our network of museums and art professionals.
Your key responsibilities will include responding to and redirecting enquiries from museums and galleries, processing grant applications and invoices, maintaining department contacts in our Customer Relation Management (CRM) system and supporting with research to inform policy briefings, letters and external research commissions.
This is a great opportunity for someone who is motivated to apply their administrative skills and interest in art or museums, to support with grant making and advocacy for the museum and gallery sector.
Key Employee Benefits
- Generous Annual leave – 25 days annual leave and bank holidays, with additional non-contractual office closure dates at Christmas.
- Free National Art Pass (NAP) – for yourself and another person of your choice.
- Free Entry to Exhibitions
- Life Assurance – cover for up to three times your basic salary.
- Season Ticket Loan
- Pensions – Eligible employees are enrolled into the scheme with the exception of those who have contracts of three months or less. Art Fund contributes 8% of the basic annual salary during the first six months of employment or until probation is successfully completed, whichever is the later. At that point the contribution is increased to 10%.
Closing deadline: 23.59 on 8 October 2025
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
We are committed to building our team and trustees from the broad range of backgrounds and experiences across the UK, valuing difference and diversity, and building a workplace based on shared values of equality and mutual respect.
We have ambitious plans for the future and will be holding ourselves to account and putting our principles into action, as we all work together to help bring about positive change and a fairer future for everyone. We therefore want to encourage applications from all races, ages, religions and sexual orientations, as well as parents, veterans, people living with any kind of disabilities and any other groups that could bring diverse perspectives to our organisation.
Non-UK nationals will require current and valid permission to work in the UK.
Please note that any suspected use of AI in relation to answering sift questions will be marked down.
No agencies please.
Thank you!
The Talent Set are proud to be partnering with Christian Aid to recruit this pivotal role as part of their ongoing transformation to become a 'digital first' organisation.
Role: Web Optimisation Manager
What’s on offer:
Salary:London £48,937. Cardiff/ Warrington/ Edinburgh £44,056
Location: London, Cardiff, Warrington or Edinburgh
Pattern: Hybrid 2 days/week
Permanent: full-time with flexible hours
The role:
- Drive the strategic development of Christian Aid’s digital ecosystem, ensuring alignment with the organisation’s values and overarching goals.
- Develop and implement a robust search engine optimisation (SEO) and link-building strategy to improve website health, attract relevant traffic, and support user acquisition targets.
- Deliver key digital projects focused on enhancing campaign effectiveness and maximising income and impact, including:
- Technical SEO
- Site audits
- Keyword research and analysis
- Competitor and backlink analysis
- Collaborate with the Senior Digital Content Editor to implement the digital content strategy across Christian Aid’s digital channels—including social media—to maximise reach, engagement, and income.
- Work cross-functionally with other teams to execute the digital ecosystem content roadmap, ensuring all content is user-focused and impact-driven.
- Define and brief content requirements that support SEO and conversion rate optimisation (CRO) efforts, enabling data-informed and impactful decisions.
- Lead the organisation’s tag management strategy and implementation, including:
- Tag structure and tools
- Server-side tagging
- Integration with the customer data platform (CDP)
- Ensuring all tracking functionality is accurate and effective
About you:
- Completed training in Google Analytics 4 (GA4), user experience (UX), search engine optimisation (SEO), and other key digital disciplines.
- Proven ability to lead, coach, and inspire high-performing teams across content management and social media.
- Advanced expertise in technical SEO, including:
- On-page and off-page optimisation
- Technical SEO best practices
- Successful implementation of link-building strategies
- Highly proficient in digital analytics and performance tools, including:
- Google Analytics 4 (GA4)
- SEMrush (or equivalent platforms)
- Google Tag Manager
- Hotjar and ContentSquare
- Power BI and Looker Studio
- Experienced in managing external suppliers and partners across digital platforms and tools.
- Skilled in content management systems (CMS), particularly Drupal, with working knowledge of HTML and CSS.
- Strong ability to produce clear, insight-driven digital performance reports using data from:
- GA4
- Social media insights
- META platforms
- Other performance tools
to optimise fundraising, marketing, and conversion strategies.
How to Apply
To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.
*Please note, all 3rd party agencies speculative CVs and direct will be forwarded onto The Talent Set*
1st stage Interviews to be held via Teams on Wednesday 8th October, with 2nd stage being held on Tuesday 21st October (likely to be in person at their Waterloo office).
Commitment to Diversity
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, sexual orientation, disability, age, or gender. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.
Thank you!
Are you a data-literate, detail-focused individual who can play a vital role in helping deliver transformational fundraising efforts for the University of London?
Location: London / Hybrid (option to work remotely for up to 60% of the work week)
Closing date: 9 a.m. Monday 27th October 2025
Who we are
The University of London is a leading UK provider of distance and digital education internationally, offering programmes to 45,000 students in 190 countries around the world. Although proudly rooted in London, our community and impact are global. We are a national leader in the humanities, and we promote their value to society and the economy through knowledge creation and exchange.
We are also a federation of 17 world class higher education institutions, with collaboration at the heart of our ethos. The University of London federation is a collective community of more than 240,000 learners and 50,000 staff, delivering world-leading research across all disciplines. Our passion for increasing access to education and mobilising the collective power and expertise of the federation is central to our ability to transform lives around the world and address the global challenges of the future.
The University is now planning a new campaign focused on the transformation of our iconic Senate House Library. Based in Senate House, it is one of the UK’s largest libraries for arts, humanities, and social sciences—home to 2 million books, 50 special collections, and 1800 archival collections—and it serves students from across the federation Since the inception of the Philanthropy and Alumni Engagement team in 2015, we have built our engagement activities and systems and now have an established community of more than 200,000 contactable alumni, donors and prospects – the majority of whom are outside of the UK.
About the role
We now seek a Philanthropy Data Officer to play a vital role in helping deliver our transformational fundraising efforts. As a confident CRM user, you’ll be a key part of our Philanthropy Operations team, providing data support for a wide range of functions across the Office, including events, communications, fundraising, donor insights and reporting. Alongside supporting day-to-day requests, you’ll also take on project work, helping to refine and develop the systems and processes that underpin our success. This is a chance to use your technical and analytical skills in a role where your work directly empowers colleagues, enhances donor engagement and informs decisions at the heart of a university-wide campaign.
Who are we looking for
We’re looking for someone who is data-literate, detail-focused and motivated by making systems work better. You’ll bring proven experience of working with CRM systems (ideally Blackbaud products such as Raiser’s Edge or Enterprise BBCRM) and the ability to analyse and present data clearly to a variety of audiences. You’ll thrive in a collaborative team environment, be comfortable engaging with colleagues at all levels, and bring the curiosity and problem-solving skills needed to shape data into meaningful insights. If you’re motivated by contributing to ambitious fundraising goals and want to see your work have a direct impact on education and research, this could be the ideal next step in your career.
It is a great time to join our team and be part of a successful campaign while enhancing your career with a globally recognised institution.
For further information, to access the full job information pack, and instructions of how to apply, please visit click 'redirect to recruter'.
Closing date: 9 a.m. Monday 27th October 2025
