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Office jobs in camden, milton keynes

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Connection Support, Milton Keynes (Hybrid)
£42,322 - £47,949 per year
Posted 2 weeks ago Apply Now
Closing in 6 days
Khulisa, Remote
£32,000 - £34,500 per year
Posted 2 weeks ago Apply Now
Closing in 3 days
The Lullaby Trust, Remote
£30,716 per year
This is a new role, suitable candidates must have experience of supporting bereaved families by digital channels
Posted 3 days ago Apply Now
Closing in 6 days
Sue Ryder, Remote
£38,000 - £41,000 per year
Posted 3 weeks ago
Fuel Poverty Action, Remote
£32,000 - £36,000 per year (pro rated from £40,000 - £45,000 for a 4-day week)
Posted 1 week ago
Page 9 of 9
Remote
£24,000 per year
Part-time (6 hours a week)
Permanent
Job description

You will act as the first point of contact for members of the public, taking and triaging enquiries, preparing responses, and referring more complex cases to our network of trained planning volunteers. Your work will directly help people understand and navigate the planning system in Wales.

This is a part-time, home-based role that offers flexibility and purpose. Full training and response templates will be provided.

· Respond to phone and email enquiries to the Planning Aid Wales Helpline.

· Record enquiry details, assess eligibility and decide on next steps.

· Draft email responses to basic enquiries (with training and templates provided).

· Refer eligible cases to volunteers and monitor their progress.

· Close case files and prepare quarterly Helpline activity reports.

 The ability to speak and write in Welsh is highly desirable.

CVs will not be accepted.

Application resources
Posted by
Planning Aid Wales View profile Organisation type Registered Charity Company size 1 - 5
Posted on: 27 May 2025
Closing date: 26 June 2025 at 12:10
Tags: Advice / Information, Volunteering Management, Customer Service, Engagement / Outreach

The client requests no contact from agencies or media sales.