Office jobs in city of london, england

Salary: £35,657 per year (FTE £39,000)
Working hours: 32 hours/week
Department: Commercial and Operations
Number of posts needed: 1
Location: Hybrid (75% office based, 25% home based)
Working Pattern: Monday to Friday
Reporting to: Chief Operations Officer
Contract: 18 months fixed-term
Application Closing Date: 4 June 2025

Our operations team is led by the Chief Operations Officer (COO) and includes the finance and bookings & venue teams. This is a newly created role that will report directly to the COO and work closely with the wider operations team.

Scope of role

The Senior IT & Operations Officer is responsible for leading the central coordination of IT operations, managing key relationships with two main contractors (IT and estate management), and ensuring seamless integration of IT infrastructure and estate management services. This role involves overseeing the effective and efficient functioning of both IT systems and estate operations for Toynbee Hall and Toynbee Trading, while prioritising the safety of staff and stakeholders on-site. The officer will proactively identify opportunities for improvement, resolve issues, and maintain a collaborative working environment to support business continuity, operational efficiency, and safety standards across all operational areas. Additionally, they will support the procurement of IT and estate-related items, such as IT kit, ensuring timely and cost-effective sourcing of required resources.

Responsibilities and Accountabilities

Information Technology & Systems

• Support the COO and wider SMT with all IT related strategy including procurement and streamline of new IT service provider/s. Including setting up KPIs’ and using these to assess performance.
• Manage the setup of new staff – including the procurement of equipment required for the role – this includes all communication tools.
• Managing the relationship and being the key point of contact with the technology suppliers and technology support providers.
• Identifying cost savings/efficiencies in the tech stack.
• Supporting IT KIT refresh plans and purchase, this includes audit of needs and vendor negotiations and lifecycle planning with the COO.
• Leading on regular assessment of IT and systems needs for all services and administrative staff.

Facilities, Health and Safety & General Administration

• Act as the main point of contact with our property management company. Work with the COO to escalate issues.
• Book in contractors and maintain all required documentation in conjunction with other key stake holders (property manager/agent).
• Be the escalation point for maintenance issues, liaising with the property management company to make sure that issues are dealt with in a satisfactory manner.
• Work with H&S consultants and property managers to ensure all relevant training is planned for and carried out and Risk assessments are being completed and used.
• Work with HR to ensure that all relevant training is planned for and carried out.
• Maintain records for all mandatory tests in conjunction with our property agents.
• Liaise with the Events and Venue Manager to ensure building management is always in place, keyholding, security etc.

Projects

• Manage ad hoc projects on behalf of the operations team; such as refurbishments, implementation of printer management.

General

• Building good working relationships across the organisation
• Representing Toynbee Hall to external audiences
• Developing an open and ‘critical friend’ dialogue within our programmatic work
• Undertaking any other appropriate responsibilities that may arise such as top up of franking machines, and general administrative orders as needed.

Managing Yourself

• Working toward an agreed annual work-plan meeting targets and milestones
• Prioritising and managing your workload
• Taking responsibility for your personal development and seek out opportunities for support and development
• Take part where appropriate in monitoring and evaluation planning and practice.

Essential Criteria:

• Project management experience.
• A high level of organisational skills.
• An ability to understand complex information and communicate it simply.
• Comfortable following processes and supporting other people to do so.
• Independent thought and attention to detail.
• High level expertise to use the Microsoft Office suite particularly Teams, Sharepoint, Excel and Outlook.
• A strong communicator with the ability to form trusting and supportive relationships quickly, internally and externally.
• Able to work proactively, independently and within a team.
• Able to work collaboratively with the wider teams at Toynbee Hall.
• Good negotiation skills.
• Basic level understanding of H&S, GDPR and confidentiality.
• Understand basic budget management and purchasing process.
• IT related qualifications and experience such as cyber security, Microsoft 365 suite skills.
• Good understanding of charity technology needs.

Please download the full Job Description for more details.

Our Benefits Package

We believe in supporting our employees with a well-rounded benefits package designed to enhance work-life balance, financial security, and overall well-being.

Annual Leave

• 25 days of annual leave, plus 3 additional days for our Christmas shutdown (on top of bank holidays).
• After 2 years: +3 extra days of leave.
• After 3 years: +1 additional day.
• After 5 years: A total of 30 days annual leave, plus the 3-day Christmas shutdown.

Pension

• Standard Life Pension Scheme – Employer contribution: 4%, Employee contribution: 5%

Additional Perks & Support

• Enhanced Sick Pay for peace of mind during illness
• Enhanced Maternity & Paternity Leave to support growing families
• Employee Eyecare Vouchers to support your vision health
• Employee Assistance Programme for free, confidential advice and support
• Mental Health First Aid to ensure workplace well-being
• Tenancy Deposit Scheme to help secure your home
• Interest-Free Season Ticket Loan for cost-effective commuting
• Cycle to Work Scheme to promote a healthier, greener way to travel
• Charity Mentoring Network to support professional development and networking

We’re committed to creating a supportive and rewarding work environment, because when our team thrives, we all succeed!

About Toynbee Hall

Based in the East End of London since 1884, Toynbee Hall is a charity working alongside people facing poverty, injustice, and inequality to build a fairer East London. We provide vital advice and support, working in partnership to tackle unfairness and ensure everyone has an equal chance to thrive.

We have recently launched a new strategic plan which reinforces that our purpose is to build a fairer future with an end to poverty, injustice and inequality.

We work towards this by:

• Addressing poverty and injustice through advice and support and influencing systemic change.
• Shifting power to people and communities affected by injustice and inequality.
• Collaborating to end poverty and build fairer systems and institutions. What we want to see in the world starts with our community and our organisation.

This means:

• Working together to build a thriving local community where people have the resources they need, feel their voices are heard and are optimistic about the future.
• Being a good employer, where people are treated fairly, feel engaged and empowered, and work together to achieve our shared vision.
• Acknowledging the role Toynbee Hall has historically played in civic society while recognising that our role now is to shift power, to be an effective partner, and to amplify voices that are less likely to be heard.

What we learn from our work in east London we use to inform and influence wider policy – working to influence change in structures, systems and policies.

The Community Engagement Officer is an essential role in fostering strong relationships with current and prospective members of the School Library Association community. The postholder will provide frontline support, drive online and in person engagement through outreach initiatives, and contribute to the growth and sustainability of the membership base. This is an exciting opportunity for someone passionate about school libraries, education, and community-building.

With a particular focus on coordinating and supporting our Branch network, you will collaborate on initiatives for development, delivery and new projects as they come online. You will be the first port of call for advice and expertise relating to school libraries and enabling our members to more effectively support their school communities. Supporting the delivery of online and in-person networking events and workshops for members, you will work with your SLA colleagues, in particular the Training and Events Officer, to deliver a high-quality member offer and to ensure member needs are reflected in all offerings. The ability to travel to training and events across the UK is essential. Duties include:

Branch network and member support

• Work with the CEO to develop the SLA Branch Network and accompanying strategies
• Identify opportunities for developing initiatives to grow and develop the Branch network community, that will deliver on the SLA mission
• Develop strong relationships with local, regional and national stakeholders to support network growth and enable members to take full advantage of all relevant opportunities available to them
• Provide advice for SLA members on all aspects of school libraries, ensuring they are supported and can be as effective as possible in their school communities 
• Drive engagement and development of online communities as part of the branch network

 Training and events

• Work with the Training and Events Coordinator to support and deliver a calendar of exciting, engaging and informative events
• Support the delivery of online and in-person networking events and workshops with a focus on the Branch network community
• Represent the association at relevant events and for programmes (e.g., conferences, webinars, book awards) to promote membership and services
• Support training and event delivery (online and in-person), engaging and inspiring audiences as needed
• Support development of training programmes, toolkits and resources using member insight to inform

Outreach and communications

• Coordinate the mentoring scheme and ensure it is promoted effectively, with necessary support and development available to mentees and training for mentors
• Use your sector insight to identify opportunities for development of research and other initiatives, maintaining links and horizon scanning
• Provide SLA consultancy aligned with strategic approaches, supporting schools with development of their libraries, reading and information literacy provision to help children and young people reach their full potential
• Contribute to SLA communications such as TSL, newsletters, updates, and promotional materials
• Oversee the book review process in support of TSL, our quarterly journal
• Supporting management of the SLA resource library, working with colleagues to ensure alignment
• Support outreach to new audiences

Building relationships and an ability to foster collaboration and community engagement will be an important part of this role. All team members contribute to office admin, maintaining member data and general office support.

To be successful in this role you should ideally be able to demonstrate:

· experience of working in school libraries, the education sector and a strong understanding of the education landscape

· clear understanding of the curriculum and teaching and learning outcomes

· knowledge of children and young people’s literature

· experience developing and delivering inspirational training, to small and large groups, both online and in person

· experience creating training resources, toolkits and teaching and learning resources

· ability to galvanise and inspire others with flair and creativity

· the ability to manage own workload, prioritise and meet competing deadlines

· the ability to work hours flexibly around event and training delivery

An expert communicator, you will be experienced in developing relationships with a variety of stakeholders at all levels. Experience of consultancy, schools’ engagement and outreach would be advantage.

The salary for this position is £19, 594.59 (FTE £29,000) for 25 hours per week, and comes with a 6% employer pension contribution.

We are open to discussing flexible working patterns, condensed hours or other arrangements we may not yet have thought of. This is a remote working role, with monthly all team meetings which you will be required to attend, in addition to training and events across the UK. Working patterns can be negotiated. We strongly encourage candidates of all different backgrounds and identities to apply. Each new role provides us with an opportunity for us to bring in a different perspective and  we are always eager to diversify our team. The SLA is committed to building an inclusive, supportive place, where you can do brilliant and rewarding work.

Why work for the School Library Association?

We are in an exciting period of growth in the history of the SLA, with a new CEO, coinciding with the opportunity to influence a new government. Plans to redevelop our offer are in progress and you will have the opportunity to influence new approaches and ways of working. We are a small, friendly team who support each other to deliver an excellent service to our members and passionately believe in the power of school libraries to transform children and young people’s personal, social and educational outcomes.

Annual Leave is 25 days plus bank holidays. We offer free mental health support and counselling sessions and brilliant discounts with a variety of retailers including up to 40% off Vue cinema tickets through our HR partner.

About the School Library Association

The School Library Association (SLA) is an independent charity and membership organisation that believes every pupil is entitled to effective school library provision. The SLA supports all those working in school libraries. We have been representing the school library sector for more than eighty-five years, with membership to the Association thought of as essential to all those who work in and around school libraries. Membership to the SLA provides training, support in advocating with senior leadership teams, incredible discounts and collegiate networking opportunities for everybody working in and with school libraries.

How to apply

To apply please send your CV and a covering letter (no more than one page) detailing the experience you have in relation to the job description, that you can bring to this role, and how your skills align with what we are looking for. Applications without a cover letter will not be considered. We truly appreciate all applications, but due to the volume we receive, we will not be able to provide individual feedback. No agencies please

Deadline: Monday 2nd June, 9am. Please note we will be actively interviewing for this role; if you are interested apply as soon as possible as we may close recruitment early if the right candidate is found.

Executive Assistant (3-Month Contract, Potential to Extend or Go Permanent)
Location: Central London - Hybrid Working (Minimum 2 Days in Office)
Salary: £25-£35 per hour (depending on experience) via umbrella company
Start Date: ASAP (no longer than 2-week notice period)

Goodman Masson are delighted to be exclusively partnering with a non-profit leading organisation that is a global network of investors supported by the United Nations, promoting the integration of environmental, social, and governance (ESG) factors into investment decisions. With thousands of signatories managing trillions in assets, this organisation plays a pivotal role in driving forward a more sustainable financial system.

We are seeking a highly experienced and professional Executive Assistant to join their dynamic and fast-paced team on a minimum 3-month contract, with potential for extension or transition to a permanent role. This is a key support role providing executive assistance to two Chiefs - one based in the US (EST time zone) and the other frequently in London - and working closely with a wider team of EAs and senior stakeholders across the organisation.

Key Responsibilities:

• Provide seamless and proactive diary management, international travel coordination, and logistical support across multiple time zones
• Support the planning and delivery of internal and external events, including roundtable discussions with senior stakeholders and global signatories
• Build and maintain relationships with internal colleagues and external partners, acting as an ambassador for the senior leadership team
• Coordinate meetings, prepare agendas and materials, and ensure all pre- and post-meeting actions are tracked and supported
• Manage expenses and liaise with the finance team for processing invoices and subscriptions
• Work closely with the EA team to ensure aligned support across the Executive Team
• There may be some occasional minute taking responsibilities

Person Specification:

• Demonstrable experience as a PA or EA supporting senior executives in a complex, international environment
• Full suite of EA skills essential - including complex multiple diary management, travel booking, stakeholder engagement, and document preparation
• Experience coordinating and supporting events, ideally within an international or mission-driven organisation
• Strong organisational skills with the ability to multitask and manage competing priorities
• Confident communicator with excellent interpersonal skills and a collaborative working style
• Comfortable working flexibly to support stakeholders in varying time zones, particularly the US
• Strong IT proficiency (Microsoft Office) and a proactive, solutions-focused mindset

This is an excellent opportunity for a committed and professional EA to join a globally respected organisation at the heart of sustainable finance. If you thrive in a purpose-led, fast-paced environment and bring the right blend of experience, flexibility and initiative - we'd love to hear from you.

Phone: +44 (0)207 324 0585
Email:

In our company values we aim for equity at all stages of the recruitment process, please let us know if we can do anything to make the process more accessible to you.

Role Purpose

Our Communications Officer will help raise awareness of our work with our national partners and stakeholders. Working closely with the wider communications team, you’ll play a key role identifying opportunities to inform and engage our audiences through a range of communications, both digital and offline. You’ll have a strong eye for a compelling story to help demonstrate our impact and inspire collaboration from our partners, and you’ll know how to share these in the most effective ways to generate engagement.

You will be comfortable working in a fast-paced environment, pulling together work from across the organisation and our programmes into a clear plan to share with our national stakeholders. This will require a highly organised approach, a strong eye for detail and ability to work to tight deadlines.

You’ll be committed to our organisational values and the need for continued learning and improvement necessary for Thrive at Five to develop a new place-based model for supporting early childhood development.

Role Description

• Working with the senior communications manager, regional communications coordinators and fundraising team, implement a national content strategy and identify opportunities to share our work, including events and activities, in line with Thrive at Five’s communications aims and objectives
• Plan, write and edit a range of copy, both on and offline, including case studies, newsletters, blogs, infographics, films / video and promotional documents
• Produce content for Thrive at Five’s national LinkedIn channel, including videos, images and text, to support our overarching communications strategy and objectives  
• Analyse national and regional content performance across all channels and explore opportunities to drive audience engagement and growth, ensuring all online copy adheres to SEO best practice 
• Keep the Thrive at Five website up to date, writing and uploading regular news posts and blogs from across our programmes and activities 
• Support the senior communications manager to monitor and identify relevant opportunities for Thrive at Five to react to news, participate in online discussions and share insights to strengthen the brand’s authority 
• Work with the senior communications manager to review and update Thrive at Five’s brand guidelines, rolling out across the organisation and ensuring colleagues understand and can confidently apply them 
• Support the communications team with CRM and stakeholder management 
• Supporting wider communications activities as needed, particularly during busy periods

Requirements

Essential

• Minimum of three years’ experience in a related communications role, including copywriting and content creation
• Excellent copywriting and editorial skills, including long-form content
• Experience delivering and reporting on content strategies
• Experience producing high-quality, clear, compelling, and audience-appropriate content for a range of platforms
• Experience working with and editing websites and CMS
• Ability to work as part of a team and build excellent working relationships internally and externally
• Strong organisational and project management skills with an eye for detail
• Strong interpersonal skills with the ability to develop relationships
• High levels of empathy, passion, and care for those in our community.
• Alignment with our organisation’s values.

Desirable

• Experience of using evaluation tools and reporting on performance of communications and campaigns activity against objectives
• Experience and knowledge of the early years sector
• Experience with design software and tools

The Pilgrim Trust
Finance Manager
Salary: £60,000 per annum pro rata (£36,000 actual salary)
Permanent, part-time – 3 days (21 hours) a week
Hybrid working, typically two days in office
Office based in Somerset House, London WC2R 1LA
Closest stations: Temple, Embankment, Charing Cross

The Pilgrim Trust is an independent charitable trust founded in 1930 with a mission to preserve the UK’s heritage and improve the life chances of those facing the greatest challenges. We are a small, committed team working collaboratively to ensure our funding makes a lasting impact. Each year, we award around £3 million in grants to projects across the UK. 

We are now seeking an experienced and values-driven Finance Manager to oversee our financial operations, support our investment strategy, and contribute to the continued success and integrity of the Trust. 

You’ll be a strategic thinker with excellent attention to detail and a genuine interest in the charitable sector. A confident communicator and collaborative team player, you’ll work closely with the Director, Trustees, investment advisers, and grant partners to ensure our finances are expertly managed.

Key areas of responsibility:

• Lead our finances: Manage day-to-day financial operations, budgeting, forecasting, and reporting using cloud-based systems (we currently use SAGE).
• Be our financial steward: Ensure compliance with charity accounting standards and act as the main point of contact for auditors, HMRC, banks and other relevant authorities.
• Plan with clarity: Prepare management accounts, cash flow forecasts and annual financial statements, and support financial planning with timely insights and analysis.
• Support our grant making: Oversee grant payments, maintain accurate records and assess applicant financials when required.
• Steer our investments: Work closely with the Director, Finance Committee, and investment advisers to monitor our portfolio, implement strategy and track performance.
• Enable change: Review and develop our financial systems to ensure they are robust, efficient and fit for purpose.

What you'll bring:

• Professional qualification: ACA, ACCA, CIMA, AAT Level 4 – or equivalent experience.
• Charity finance expertise: Strong understanding of charity accounting (SORP) and the regulatory environment.
• Tech confidence: Familiarity with cloud-based financial systems, Excel, and ideally grant management software (e.g., Flexigrant).
• Analytical insight: Skilled at turning numbers into stories and recommendations.
• Process mindset: Experience improving financial systems and processes.
• Collaborative spirit: A team player who shares our values and takes pride in supporting colleagues and grantees.

How to Apply:
The Pilgrim’s Trust are proud to partner with Allen Lane and Iain Slinn for this recruitment. To apply please reach out to Iain to book in a meeting to discuss the role further.

Timeline:
Closing deadline: 6th June 
1st stage Interviews: w/c 16th June

About Us

We're the UK's leading charity for Crohn's Disease and Ulcerative Colitis.

A diagnosis of Crohn’s or Colitis is life-changing. Over 500,000 people in the UK are living with a lifelong disease many people have never heard of, and for which there is no known cure.

Crohn’s & Colitis UK funds research, provides award winning information and support and raises vital awareness by increasing the public’s understanding of the conditions, and what it means to live with debilitating symptoms. But we need to do more. We need to be a louder voice in the marketplace. Our ambitious plans for 2025, will help to make a real difference to every supporter’s journey with us. If this excites you - join us!

Role Overview

The successful candidate will be involved in leading and co-ordinating the delivery of Crohn’s & Colitis UK’s research strategy including our programme of grants, and our work to support increased patient and public involvement in research.  They will work with the Director of Services & Evidence and Head of Evidence & Research to support the charity’s involvement with external research bodies and contribute to the leadership, planning and delivery of cross-team projects, helping to influence and meet our strategic objectives.

About You

We are looking for someone who has proven experience of delivering successful research funding and patient and public involvement research activities.  The successful candidate must be adept at establishing and maintaining effective relationships with external stakeholders and comfortable working with operational performance metrics, and implementing strategies and objectives for the organisation.  Ideally your background will be in health care or working in a medical charity and you’ll be educated to degree level or equivalent.  Given this role will involve managing and providing leadership to the Research team, prior management experience would be an advantage. Whilst not essential, a knowledge of the needs of people affected by Crohn’s and Colitis would be beneficial also.

Please see our Recruitment Pack for details of our full Job Description and Person Specification.

Our Location

We are based in Hatfield, Hertfordshire, so we are easily accessible by road and rail. In this role, there is plenty of scope for working from home, although there will be times when you will need to travel to events/conferences. You will be required to attend two Directorate days each year and occasional face-to-face meetings with your team or our partner agencies. In addition, the charity meets four times annually at its office in Hatfield (or a location in London) for its’ ‘All Staff Together’ days, at which attendance is mandatory.

Benefits

• 25 days’ annual leave plus bank holidays, increasing one day per year up to 30 days
• Salary Sacrifice Pension scheme
• Flexible working options
• Enhanced maternity, adoption and paternity pay
• 24/7 Employee Assistance Programme
• Wellbeing programme
• Interest free loan for season tickets
• Cycle to work scheme
• Free parking and secure bike locks
• Training and development financial support and/or study leave
• Performance review and development scheme

We are an inclusive employer and offer equal opportunities to all regardless of an individual’s age, disability, gender identity, marriage or civil partnership status, race, religion or belief, sex and sexual orientation.

We are not a licensed sponsor at this time. Any offer of employment will be made subject to the applicant residing in the UK and a valid right to work in the UK being provided.

Resident Services Coordinator
Area of operation: Resident Services
Salary: £38,667 per annum
Hours: 37.5 hours per week
Responsible to: Customer Services Manager
Pension entitlement: Company Stakeholder Scheme
Annual leave entitlement: 30 days per annum plus bank holidays
Place of work: Hybrid contract with regular attendance at English Rural offices in Godalming, Surrey

About English Rural:

English Rural Housing Association is a leading national rural specialist working to provide affordable homes in small villages for local people.  We own and manage around 1,500 affordable properties, spread amongst 150 villages, and have a development programme of around 200 more homes.

About the role:

This is an exciting opportunity to work across all areas of resident services provision including customer services, repairs and tenancy management. Ideally suited to someone looking to expand an existing career in housing, this new role will offer the opportunity to collaborate with technical and housing specialists to develop, co-ordinate and manage a range of projects within the team, as well as support the day to day operations of English Rural. Often working at pace and balancing competing demands, the role requires someone with exceptional organisational and project co-ordination skills.

About you:

To succeed in this role, you will have a proven track record working in housing services, ideally in a housing association or property related environment. You will need good communication and interpersonal skills, with an ability to collaborate and work effectively within a fast-paced environment. Excellent organisation and time management skills are essential to the success of this role, along with sound judgement and decision making. Experience in achieving excellent levels of customer service are essential. The right candidate will have sufficient skills, knowledge and expertise, either from a formal qualification or direct experience.

Please advise if there are any restrictions to your residency in the UK that might affect your right to take up employment in the UK.

Closing Date: Mid-day on Thursday 5th June 2025

Interview Date: Tuesday 10th June 2025 (interviews to be held in our Surrey office)

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

English Rural Housing Association is committed to equal opportunities and values diversity in its workforce.

No agencies please.

Students’ Union UCL is an organisation that exists to make more happen. We are the representative body for University College London’s (UCL) students, one of the most diverse student communities in the world. UCL students have the potential to do anything, and the Union plays an essential role in helping them to achieve things they may have never thought possible. As a charity we employ over 130 career staff and over 250 part-time student staff, and deliver a wide range of services and representative functions for students. We work in partnership with UCL towards a fantastic experience for all of our 48,000 students and to ensure that university life enables them to develop the skills, experience and confidence to become the leaders of the future. 

Our vision is of an outstanding experience for all UCL students and to be one of the best students’ unions in the UK and the world. 

It's an exciting time to join our growing organisation as we lead the delivery of UCL’s ground-breaking Student Life Strategy. This is enabling us to build more programmes to improve students’ mental and physical wellbeing, promote genuine equity for all, build students’ skills and confidence, develop their international connections and intercultural skills, and make a real contribution to our local community.

We support hybrid working. Excellent benefits including defined benefit pension scheme and generous holiday entitlement. We are proud of high levels of staff engagement and pride ourselves on being a great place to work.

Events are a central part of student life at UCL – enabling students to find and form communities, experience new things, and make the most of life in London. Each year, the Students’ Union and its clubs and societies, deliver more than 6,000 events ranging from workshops to debates, exercise classes to socials. The Events Coordinator will support the delivery of a high quality programme of events, support teams across the Students’ Union to develop and deliver events, and work collaboratively to develop a culture of excellent event management.

The role is full time and permanent. This role is based at our Bloomsbury campus with flexibility to work from home on a 40/60 basis (40% working from the office). We will consider applications to work on a part-time, flexible, and job share basis wherever possible. 

Key Requirements 

Do you have experience in the events industry? Do you have experience developing project plans for events? If the answer is yes, then we want to hear from you. 

For full details on this role, please view the job pack attached below. 

Further Details 

Please apply through the online application form. 

Applicants should note that CVs will not be accepted and that the statement of support for application should address the selection criteria in the person specification and outline your reasons for applying. 

Interviews will take place on w/c 16 June 2025. 

About Us

Hibiscus Initiatives is a feminist and anti-racist, women’s organisation, delivering high impact advocacy and advice services for more than 35 years to women in contact with the Criminal Justice and Immigration systems. As an organisation, we have distinct expertise in working with Black and minoritised migrant women in prison, in the community and in immigration removals centres.

Our holistic and trauma informed approach makes a real and lasting impact on women's lives. We aim to make a difference within the criminal justice and immigration systems too by working with Black and minoritised migrant women to make sure their expertise is recognised by those making policy decisions.

We are particularly keen to attract talent from Black and minoritised communities and those with lived experience of immigration, the criminal justice systems, and/or violence against women and girls. 

Hibiscus adopts anti-racist; anti-oppression, and feminist principles and believes in the importance of nurturing a diverse team who can embody these principles. 

We are committed to the wellbeing and development of our staff. We provide regular training and other learning opportunities, an Employee Assistance Program and other benefits to support staff wellbeing.

About the Role

We are now recruiting for a talented Services Manager to manage a team of project/case workers providing individual advice, specialist support and advocacy to Black and minoritised migrant women, overseeing all aspects of our needs-led casework as well as the delivery of our women’s centre activities, as required.

The post holder will work collaboratively with our Director of Services and Operations (DSO) and other Service Managers in the development of an annual service plan, tailoring this to meet the needs of the team and ensure all funder requirements are met.

This role will provide comprehensive team management and support, effectively managing performance and providing trauma informed mentoring to the team. The Services Manager will be responsible for overseeing referrals to Hibiscus’ services internally and externally, working closely with the teams to ensure prioritisation of Black and racially minoritised women. The postholder will be responsible for responding to service user feedback, complaints and safeguarding concerns using a trauma-informed approach. This will inform the development and improvement of policies and processes for managing service user casework.

The post holder will also be responsible for ensuring that their team maintains accurate data and records to ensure effective service user support, monitoring, reporting and evaluation. As part of this monitoring and evaluation work, the Services Manager will play a key role in improving data recording and reporting. The post holder will be responsible for the financial management of their projects, including service contract budgets and the monitoring of team expenditure. Clear communication and a commitment to professional learning and development are key aspects of this role.

[This post is restricted to women only as a genuine occupational requirement under Schedule 9 paragraph 1, Equality Act 2010.]

Salary 
£35,000 (FTE)

Team
Services

Duration 
Permanent  

Hours
Full-time (35 hours per week)

Location
Hibiscus London office at least three days a week including Fridays, with regular visits to other locations where staff deliver services, e.g. detention, prisons, local areas.

Reporting to
Director of Services and Operations

About you

We are particularly keen to attract talent from Black and minoritised communities and those with lived experience of immigration, the criminal justice systems, and/or violence against women and girls.

The successful candidate will have significant experience providing casework support to migrant and/or Black and minoritised women with a range of complex needs. They will have line management experience, including effective staff supervision and development, supporting the staff team to effectively deliver team workplans to deadlines and achieve performance targets.

The candidate will have experience maintaining and developing effective working relationships with partner agencies and delivering services in line with funder contracts and contributing to funder reports. They will have an understanding and experience of delivering services in a trauma-informed, anti-racist and empowering manner from a feminist, intersectional perspective and will demonstrate knowledge of the needs of Black and minoritised migrant women who have been involved in the criminal justice system, are affected by immigration restrictions, violence against women and survivors of human trafficking

They will be able to to identify issues across teams and provide positive, effective solutions to support overall delivery of the work, demonstrating leadership whilst working effectively as part of a team. The candidate will be confident in their ability to maintain personal and professional boundaries, and have a clear understanding and demonstrable experience of managing safeguarding issues in line with policies and procedures.

The candidate will also have an understanding of one of more of Hibiscus’ key work areas – criminal justice, immigration and migrants’ rights, racial justice, and/or violence against women and girls and gender justice.

Your Application

Please follow the 'How to Apply' link indicated below.

You should download the Job Description and carefully read through the application form and information provided regarding the role and person specification.

Please note we will not accept CVs or Cover Letters.

Closing date 
5pm, 16 June 2025

Please note that we may close vacancies early if suitable candidates are found and/or a sufficient number of candidates have applied. Therefore, if you are interested, please submit your application as early as possible.

If we receive applications from more suitable candidates than we have vacancies for at this time, we may hold suitable applicants on a reserve list for 12 months, and future vacancies requiring the same skills and experience could be offered to candidates on the reserve list without a new competition.

HIAS+JCORE stands for a world in which refugees find safety, community, and are welcomed by good neighbours, built on our Jewish values and history of Compassion (Rachamim), Responsibility (Arvut), Solidarity (Shlemut) and Partnership (Gishur). We exist to enable refugees and asylum seekers to flourish as a part of a society free from xenophobia and racism.  

Our organisation came into this form through the joining of forces in 2023 between two organisations: the Jewish Council for Racial Equality (JCORE) and HIAS. We are now embarking on our next stage as an organisation having launched our 2024-27 strategy, which outlines exciting plans for growth and development.  

Responsibilities 

Mobilising community groups  

• Build and maintain relationships with synagogues and communal denominations.  

• Work with clergy, synagogues and denominations to develop programmes and content related to refugees, asylum, social cohesion, and xenophobia, including a network of advocates and ambassadors within communities.  

• Develop outreach and recruitment pathways for community members to volunteer in HIAS+JCORE projects and beyond.  

• Develop and pilot a project of community-based volunteering, building relationships with sector partners and Jewish communities to support, resource, and network such groups.  

• Support the coordination between and development of local community projects that engage with asylum seekers and refugees, including Drop Ins, community sponsorship (Welcome Circles), and collections.  

• Where possible, foster interdenominational dialogue and interfaith partnerships.  

Developing and delivering our youth and student work  

• Work with youth movements, students, and community groups to develop programmes and content related to refugees, asylum, social cohesion, and xenophobia.  

• Arrange visits, including with speakers, to campuses and communities.  

• Develop new and innovative programmes in national, campus-wide, and online contexts.  

Developing partnerships across the community  

• Developing relationships with organisations across the Jewish community.  

• Organise high quality, collaborative events, campaigns and projects, including developing both Refugee Shabbat and Refugee Week as key aspects of the communal calendar.  

• Bring together high-quality content for other Jewish community events and activities.  

• Build a network of skilled advocates for refugees and social cohesion.  

Administration and Evaluation  

• Work to develop a monitoring and evaluation framework for projects.  

• Provide regular reports for trustees and funders.  

• Work with HIAS+JCORE staff to secure funding for the project, such as through producing reports.  

Other Duties  

• Contribute to HIAS+JCORE communications and campaigns  

• Play a part in and contribute to HIAS’s global community engagement strategy   

• Attend regular team and supervision meetings  

• Other duties as required by your line manager  

About you 

Successful candidates will have…

• Commitment to the organisation's mission, vision and values.  

• Excellent knowledge of the Jewish community, including a solid understanding of synagogues, youth movements, and student culture in the UK.  

• A good understanding of current issues affecting refugees and racial equality in the UK, and a willingness to learn.  

• Excellent community organising and people skills.  

• Excellent verbal and written communication skills including the ability to speak in front of audiences.  

• Self-starter that can work independently as well as the ability to work as part of a team.  

• Good interpersonal skills and ability to build relationships with people from a wide variety of ages and backgrounds.  

• Willingness to work flexible hours and to travel overseas and within the UK.  

• Ability to learn to use new types of technology

• The patience to design programming that caters to the needs of a variety of stakeholders.  

Experience required  

• A track record of successful projects engaging local Jewish communities.  

• Experience running workshops and training.  

• Experience of organising events.  

• Experience of working with young people and volunteers, especially within youth settings within the Jewish community.  

• Experience in budget and project management.  

Salary:  £30,880 to £35,907 per annum (plus £3,000 London Allowance if applicable)

Working pattern: Hybrid – at least 2 days per week in our Vauxhall office

Contract: Permanent

Hours: Full time (35 hours)

Are you a tenacious, determined and creative go-getter, with experience in securing impactful partnerships, and a passion for supporting mental health and wellbeing?

The Partnerships team at Rethink Mental Illness and Mental Health UK are continuing our exciting, bold, new era by recruiting a New Partnerships Manager to join our passionate colleagues and our vision to create ambitious, purpose-led partnerships that raise vital funds and deliver transformational impact for people experiencing mental health challenges.

About the role

With a brand-new Partnerships strategy recently launched, you’ll be working closely with our New Partnerships Lead and the whole team to drive forward our new business activity. You’ll play a critical role in unlocking new income opportunities for the whole team to pursue, as well as creating and pursuing your own pipeline to secure mid and high value partnerships with first class stewardship, communication and engagement, consistently showing perseverance, resilience and innovation in the face of any opportunity and challenge.

About you

With experience in charitable corporate partnerships or relevant, transferable experience from other roles or sectors, the successful candidate will have a demonstrable track record of identifying, cultivating and securing significant five or six figure multi-faceted partnerships, ideally spanning different types of activities and income-generating mechanisms/components.

About the Fundraising department

The Fundraising department is a dynamic group of fundraisers who are passionately committed to raising money for our life-changing work in the mental health and mental illness space. We have a diverse portfolio of income streams across Events, Community, Individual Giving, Legacies, In-Memoriam, Philanthropy, Trusts and Grants, and Partnerships.

The Partnerships team has a strong track record delivering notable charity partnerships, such as our multi-year Lloyds Banking Group partnership which successfully raised £16m; our two-year partnership with Bank of America, which saw over $1.2m raised through the dedication of employees; our ongoing partnership with Dune, whose workforce gets involved to support our cause; and more.

Sitting within the External Affairs directorate, we work across both Mental Health UK and Rethink Mental Illness enabling us to harness the collective power of both organisations and deliver nearly £7million to support their work.

Diversity, Equity, Inclusion 

Diversity is important to us and we appreciate difference through difference, inclusiveness and belonging. It gives us a deeper understanding of the world, our society and the diverse communities we’re working with. By including everyone, we are able to draw on the unique experiences and expertise of our people to help shape and enrich our workplace and improve our services. One way we are doing is through our valued staff networks which play a critical and highly valued role in keeping us focused on creating a diverse, inclusive and engaged employer.  We recognise and support staff networks and support groups for our ethnically diverse and LGBTQIA+ colleagues. We are also proud to have been awarded Disability Confident Employer status and are a signatory to the Business in the Community Race at Work Charter. 

We aim for our workforce to reflect the diversity of the communities we serve; for those who work for us to feel heard, valued and feel they belong; and for our work to help tackle wider mental health inequalities. We therefore actively encourage and welcome applications from everyone, including applicants with lived experience of mental illness, those who are Lesbian, Gay, Bisexual, Transgender, Queer or Questioning, Intersex, Asexual and any other gender identity not expressed here (LGBTQIA+); people who are neurodiverse, have a health condition, or a disability or hidden disability and people from an ethnically diverse background - regardless of your age, religious or spiritual belief, sexual orientation, marital status, veteran status, pregnancy, political view or socio-economic status.

Becoming a truly anti-racist organisation 

We have an ambition of become a truly anti-racist employer, campaigning organisation and service provider - and in our efforts to influence policy and wider societal factors impacting on mental health set out in our anti-racist statement . We have designed a multi-year anti-racist programme of work contained in our Race Equality Action Plan which demonstrates our intention to hold ourselves accountable and be judged on our progress on becoming a truly anti-racist organisation. You can read more about our progress here. 

We are looking for an experienced and passionate Mental Health Money Advisor to work as part of our Mental Health & Money Advice Services Team.

Imagine being part of an organisation whose common purpose is to help those who are severely impacted by mental illness. We believe that everyone should be treated with respect and dignity – and that’s why equity is one of our core values. We draw on the expertise, unique perspectives and lived experience of our people – regardless of who they are or their background – to help us become inclusive and anti-racist employer, campaigning organisation and service provider that reflect the diverse communities we support as a mental health charity.

The Mental Health and Money Advice Service is the first UK-wide service to address mental and financial health together. We aim to stop the spiral of debt and mental health issues by providing online information and advice and casework provided by telephone. The service launched in November 2017, commissioned by Mental Health UK and delivered by Rethink Mental Illness in England, Hafal in Wales, Support in Mind in Scotland and Mindwise in Northern Ireland. 

How you will make a difference

I use my existing knowledge and expertise to identify and address a range of issues and provide debt and financial capability advice to people with mental health issues. I take on case work within our remit on debt (including enhanced income maximisation), welfare benefits, mental health and financial capability issues. I develop my knowledge and experience of mental health and social care to set my advice in a meaningful context. I help clients identify the barriers that are hindering progress in dealing with their money worries and I provide help, support and advice to overcome these barriers.

Diversity, Equity, Inclusion 

Diversity is important to us and we appreciate difference through difference, inclusiveness and belonging. It gives us a deeper understanding of the world, our society and the diverse communities we’re working with. By including everyone, we are able to draw on the unique experiences and expertise of our people to help shape and enrich our workplace and improve our services. One way we are doing is through our valued staff networks which play a critical and highly valued role in keeping us focused on creating a diverse, inclusive and engaged employer.  We recognise and support staff networks and support groups for our ethnically diverse and LGBTQIA+ colleagues. We are also proud to have been awarded Disability Confident Employer status and are a signatory to the Business in the Community Race at Work Charter. 

We aim for our workforce to reflect the diversity of the communities we serve; for those who work for us to feel heard, valued and feel they belong; and for our work to help tackle wider mental health inequalities. We therefore actively encourage and welcome applications from everyone, including applicants with lived experience of mental illness, those who are Lesbian, Gay, Bisexual, Transgender, Queer or Questioning, Intersex, Asexual and any other gender identity not expressed here (LGBTQIA+); people who are neurodiverse, have a health condition, or a disability or hidden disability and people from an ethnically diverse background - regardless of your age, religious or spiritual belief, sexual orientation, marital status, veteran status, pregnancy, political view or socio-economic status.

Becoming a truly anti-racist organisation 

We have an ambition of become a truly anti-racist employer, campaigning organisation and service provider - and in our efforts to influence policy and wider societal factors impacting on mental health set out in our anti-racist statement . We have designed a multi-year anti-racist programme of work contained in our Race Equality Action Plan which demonstrates our intention to hold ourselves accountable and be judged on our progress on becoming a truly anti-racist organisation. You can read more about our progress here. 

What the job involves

We’re looking for a Data Operations Executive to join our Data Import Team in our wider Customer Engagement and Experience Team. This role is an integral part of the team who support the important work of the organisation as well as representing and delivering value to all our audiences, both internal and external.

In this role, you’ll get involved in a variety of important database activities — from handling large data imports and automated routines, working with personal and financial data, to making sure customer relationships are maintained by managing queries and interactions from different sources. You’ll be responsible for coding, resolving and importing bulk data exceptions into our Raiser’s Edge database using tools such as Message Broker ETL and ImportOmatic, as well as managing ad hoc manual data imports from platforms like Just Giving, Benevity and Everyclick.

You’ll use our CRM and other platforms to work with live data from our donors and supporters. This includes monitoring data feeds, downloading and uploading regular data files, and reporting any issues to the Data Import Manager. You’ll also play an active part in maintaining and improving data quality through regular housekeeping, data cleansing and updates, helping to ensure everything’s accurate, consistent and compliant with GDPR, Gift Aid regulations and internal policies.

As a key link between the Customer Experience Team and the database team, you’ll support positive customer experiences and help keep information flowing smoothly across the organisation. You’ll also assist with internal data requests, contribute to wider organisational projects and provide training and guidance on database processes to team members and other staff.

This role is fixed term for 12 months covering maternity leave.

What we want from you

We’re looking for a Data Operations Executive with good customer communications and a positive, proactive approach to team activities, problem-solving and time management.

Ideally, you’ll have experience working with a CRM database — Raiser’s Edge would be a bonus — and be confident inputting, processing and managing data accurately. Experience with import utilities like ImportOmatic or similar tools, along with an understanding of income processing and Gift Aid, would be an advantage. You’ll also have excellent attention to detail and be used to handling high volumes of work while maintaining accuracy and focus.

A good communicator, you’ll be confident explaining technical or data-related information to a range of audiences in a clear and professional way, both in writing and over the phone.

You’ll work closely with our experienced data professionals on exciting projects using new technology and digital channels, taking responsibility for daily and weekly activities while contributing to new initiatives and business objectives. A good team player, you’ll also be able to work on your own initiative.

You’ll help us to achieve our ambitious performance goals within the team, and as an organisation, supporting and improving the lives of all of those affected by or at risk of prostate cancer.

If you’re organised, good with data and enjoy working as part of a team, we’d love to hear from you!

Why work with us?
Every man needs to know about the most common cancer in men – prostate cancer. It’s a real and present danger that takes over 12,000 of our dads, grandads, brothers and friends each year.

Prostate Cancer UK is the largest men’s health charity in the UK. We have a simple ambition – to stop prostate cancer damaging lives. We invest millions in research to revolutionise testing, treatment and care. We’re blazing a trail to a screening programme that could save thousands of lives with regular, accurate tests for all men at risk. And we work tirelessly to spread the word about risk and offer specialist support to people living with the disease.

Work with us and you’ll see your efforts pay off as we give men and their families the power to navigate prostate cancer.

Our commitment to equity, diversity and inclusion

At Prostate Cancer UK we’re committed to righting health inequalities across the UK, starting with those faced by Black men. This includes ground-breaking research into Black men's risk and working with communities directly to overcome barriers to the diagnosis and treatment of prostate cancer. To make this happen, we're dedicated to being an inclusive, proactive organisation, as we strive to be Allies to Black communities. We’ll achieve this by advocating and working alongside those communities to promote change. We're also working to be Allies to each other, not only protected groups. In 2024, we launched our New Ally Ship Training Programme. All colleagues at Prostate Cancer UK will be trained to act and identity as an Ally. 

We've also signed Business in the Communities Race at Work Charter, as a dedication to our Black health equity work and wider EDI priorities. As a signatory, we're responsible and accountable for driving positive change.

Ways of working

Our hybrid working approach combines the best of flexible working – a positive work/life balance, inclusive and accessible platforms, and online information at our fingertips.

Next steps
More information on what we offer, as well as the role, can be found on our vacancies page. Please download our job profile document (job description) with our ‘How to apply’ section sharing the key points to refer to in your application and to apply.

Got a question? Please let us know if you have any accessibility requirements or questions – we’re here to help.

The closing date is Sunday 1st June 2025.  Applications must be submitted by 23:45 UK time.

Interviews: By arrangement. Currently scheduled for the week of 9th June 2025.

We are looking for passionate individuals to work in the National Counter Trafficking Centre.Are you ready to improve the lives of young people affected by modern slavery, do you have Immigration, Social Care, or Criminal Justice Experience? If you have answered yes then we are waiting to hear from you! 

We have three full-time roles available (37 hours per week), all roles are home based and have the potential for extensive travel across our delivery sites; due to the nature of the work you must be able to identify a confidential space whereyou can carry out your day to day work. If you are interested in applying for the role, you must have a current driving licence and use of a car or be able to manage extensive travel via pubic transport.

Salary - £27,573 - £36,389 plus £312 per annum Office at Home Allowance. 

We are looking for people to join our team who live in the following area's:

• Bristol

What are the responsibilities of the Independent Child Trafficking Guardian:

Support for Children: Independent Child Trafficking Guardians support children who have experienced trafficking and exploitation, working alongside other professionals to ensure that children receive appropriate support in line with their needs. 

 Within this role some of your responsibilities will be: 

• Supporting professionals, including Social Workers, Police, Youth Justice Teams, Foster Carers and Residential Support Workers, to identify children exploited through modern slavery and refer them into the Service 
• Provide advice, guidance and information about child trafficking and initial safety planning to professionals through 1:1 case consultations or attendance at multi-agency meetings 
• Develop initial needs assessments and action plans 
• Support practitioners from partner agencies to meet the needs of children who have experienced trafficking and exploitation
• Manage a substantial caseload of young people supported through direct and indirect work, working within the requirements of service Key Performance Indicators and in line with Home Office Guidance.
• Support children through face-to-face contact and online platforms using creative approaches to ensure that children receive an excellent standard of specialist support within the boundaries of the role.
• Identify and respond to safeguarding, alerting managers to concerns and working with staff from partner agencies to deliver a robust safeguarding response. 

Although this contract has a permanent status, please be aware that this post is subject to funding currently until 31 March 2026 and therefore should this funding not be extended further, you may be subject to a redundancy consultation or a TUPE arrangement. This contract is due to expire on 31 March 2026.

When completing your application please refer to your skills knowledge and experience in relation to the Person Specification, Job Description and Additional Information document. This should be done with an understanding of the context of the service described.

Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date and as we fill vacancies the geographical areas may change. We recommend that you apply for this role as soon as possible.