Office jobs in tooting, greater london
The Youth Endowment Fund
Research Lead –Local Violence Prevention
Reports to: Head of Guidance and Reporting
Salary: £55,000
Contract: 2 years fixed term
Location: Central London, Hybrid*
Closing date: Tuesday 15th July at 12pm
Interviews: Week commencing 28th July 2025
About the Youth Endowment Fund
We exist to prevent children and young people becoming involved in violence. We do this by finding out what works and building a movement to put this knowledge into practice.
Last year, 244 people in England and Wales tragically died after being assaulted with a knife. Of these, 32 were children. Every child captured in these numbers is an important member of our community and society has a duty to protect them. Even when violence doesn’t strike directly, we know that the fear of violence has a terrible effect on children’s lives.
At the Youth Endowment Fund, we are working to create lasting change. To succeed, we must build a world-leading body of knowledge on the violence that affects young people and how it can be stopped. This means producing rigorous, relevant evidence — through synthesis, data analysis and in-depth research into young people’s lives. But knowledge alone isn’t enough. We must make it accessible and actionable: showing what works, how services need to change, and how the systems around them must adapt. And we must partner with the people who can make change happen — across policy, practice and local systems — to turn evidence into impact.
About the role
The Research Lead will lead the development of YEF’s research, resources and recommendations in our neighbourhood focus sector.
We focus our efforts on seven essential sectors: education, policing, youth justice, youth sector, children’s services, health, and neighbourhood. “Neighbourhood” refers to our work supporting local partnerships – such as Violence Reduction Units (VRUs), community safety partnerships or the new Prevention Partnerships - and hyper-local approaches like our neighbourhood fund.
Their primary responsibility will be to develop a series of actionable and evidence-informed guidance and resources for use by local violence prevention partnerships. This will include self-assessment tools for partnerships to assess their effectiveness, tools for understanding the nature of local violence problems and how they could be solved, and resources to support partnerships to identify and safeguard vulnerable children. Creating these resources will require the Research Lead to collect insights and evidence from across YEF’s work and develop YEF positions on fundamental questions about violence prevention. If successful, the Research Lead could have an outsized impact on YEF’s strategy and mission.
These resources will support YEF colleagues to deliver our new ‘Area Leaders Programme’ (ALP). This is a new programme which you will help form. It helps local multi-agency partnerships to find and implement the best ways to prevent violence. YEF is working directly with partnerships, providing high-quality professional development, tailored advice and support, system mapping, and a national community of practice. The ALP focuses on strengthening five key elements of effective violence reduction:
- Building strong and accountable partnerships
- Understanding local patterns of violence
- Identifying and supporting children most at risk
- Improving safety in high-risk places
- Sharing best practice across agencies
Following a pilot in four areas in 2024/25, the programme will expand to 20 more areas over the next two years. This will lay the groundwork for wider national initiatives, such as the Young Futures Prevention Partnerships, and support implementation of the Serious Violence Duty. The Research Lead will develop resources and guidance for the ALP. As the programme is delivered iteratively, they will work closely with YEF programme leads and local partnerships to test, refine, and improve materials before wider rollout.
The Research Lead will be part of YEF’s Research team. The Research team is at the heart of our efforts to learn what works and put it into practice. We do this by developing the YEF’s funding strategy and creating free, highly accessible research summaries and actionable recommendations for policy makers, commissioners and practitioners. We’re a high-performing team which values intellectual rigour and getting to the truth, compassion for children, ambition about what we can achieve and humility about what we know. We love to discuss the latest developments in research methods, but we’re not just interested in research for its own sake. We want research to lead to actual changes in outcomes for children.
Key responsibilities
The Research Lead will develop a portfolio of impactful projects.
· You’ll lead the research team’s work in our local neighbourhoods and partnerships priority sector. You’ll become the YEF’s expert in this area. You’ll make sure we understand the key issues, stay on top of the latest research and are connected to the right people.
· You’ll ensure we produce accessible, evidence-based resources and guidance that local partnerships can use to develop more effective strategies. You’ll work with YEF colleagues to test, refine, and improve materials before wider rollout
· You’ll set the YEF’s research agenda for your sector. You’ll make sure we invest in research that fills important gaps in knowledge and leads to important changes. You’ll ensure that our strategy and decision-making are informed by the best available research. This is a great opportunity to influence large amounts of funding and direct it towards the most impactful projects.
· You’ll develop great relationships with experts and represent YEF in external meetings and events. You’ll promote evidence-based policy and practice by speaking at conferences and events.
· You’ll lead the development of evidence-based recommendations in your focus area. You’ll draw on research and expert insight to identify potential changes to policy and practice. You’ll design and develop innovative and impactful resources which support the application of your recommendations.
· You’ll take on other responsibilities appropriate to your role. This could include leading the publication of YEF’s evaluation reports or writing ad hoc briefings and evidence summaries for the Government and other partners.
About You
You are this sort of person:
· You want to play a significant part in reducing the level of violence affecting young people. You care about having an impact. This might mean you’ve worked directly with young people at risk of becoming involved in crime, for organisations that fund or deliver relevant programmes, or have conducted research on this topic.
· You share our belief that an evidence-based approach is our best hope of preventing violence. You’re fascinated by research, but you’re not just interested in research for its own sake. You want to achieve actual changes in outcomes for children.
· You know a lot about violence prevention, especially local partnerships and structures like VRUs or Community Safety Partnerships. You know the key ideas and debates, recent policy developments and key people. You’re comfortable talking about this topic with experts. There are many ways to acquire this knowledge. You might have worked in a local authority or local violence prevention organisation, conducted research on them or learnt about them during a degree.
· You’re a confident reader of research and have strong critical appraisal skills. You know when research can be trusted and when it can’t and can confidently articulate your views on the strength of research. You might have gained this expertise through your academic studies, research or professional experience.
· You have at least three years’ experience working in a role that required you to think about research. This could include a range of roles in policy, academia, funding or practice.
· You write in a way that people easily understand. You have that rare skill of writing in plain English. You have experience of translating complex research findings into plain writing that everyone can understand.
· You have excellent project and time management skills. You can work independently, quickly and to a high standard. You have experience of managing contractors or budgets.
· You are good with people. You’re comfortable working with a wide range of people, including senior academics and other research experts, children and their families, practitioners and policy makers. You’re able to provide constructive challenges when required.
· You learn fast but remain humble. You like learning. You’re very good at synthesising information. You know how much you don't know and that you can always learn more.
· You work well in a team. You care more that good things happen than who gets the credit. You support your colleagues to produce excellent work.
· You’re committed to equality, diversity and inclusion. You believe and act in a way that celebrates and encourages a range of experiences, views and values.
While it’s not a criterion, we’re especially interested to hear from applicants who have lived experience of youth violence.
It’s also important to us that the people we hire do not discriminate. We believe in being inclusive and giving everyone an equal chance to succeed. Applications are welcome from all regardless of age, sex, gender identity, disability, marriage or civil partnership, pregnancy and maternity, religion or belief, race, sexual orientation, transgender status or social economic background.
Hybrid Working Details
The office is based in Central London. Those living in and around London are expected to be in the office a minimum of 2 days per week. If you live outside of London and work remotely, you’ll be expected to work from the London office 2 days per month.
As part of our commitment to flexible working, we will consider a range of options for the successful applicant. All options can be discussed at interview stage.
To Apply
To apply, please send a CV and cover letter, and complete the monitoring form click on "Apply for this" button by 12:00pm Tuesday 15th July 2025.
When applying for this role, please ensure that your cover letter, within a maximum of 1000 words, covers the following questions below:
1. A clear example of a situation where you have translated research into actionable resources or recommendations.
2. A clear example of a situation where you’ve supported an external partner or colleague to apply research evidence to an important decision.
Interview Process
Interviews will take place in the week commencing the 28th July 2025.
There will be a task to prepare for in advance.
PLEASE NOTE: We do not sponsor work permits and you will be required to provide proof of your eligibility to work in the UK.
Benefits Include
• £1,000 professional development budget annually
• 28 days holiday plus Bank Holidays
• Four half days for volunteering activities
• Employee Assistance Programme – 24hr phone line for free confidential support • Volunteering days - 4 half days per year
• Death in service - 4 times annual salary
• Flexible hours. Core office hours 10am – 4pm
• Financial support including travel and hardship loans
• Employer contributed pension of 5%
Personal Data
Your personal data will be shared for the purposes of the recruitment exercise. This includes our HR team, interviewers (who may include other partners in the project and independent advisors), relevant team managers and our IT service provider if access to the data is necessary for performance of their roles. We do not share your data with other third parties, unless your application for employment is successful and we make you an offer of employment. We will then share your data with former employers to obtain references for you. We do not transfer your data outside the European Economic Area.
Registered Charity
51 - 100
We exist to prevent children and young people becoming involved in violence.
Thank you!
We have an exciting opportunity for Caseworkers (known internally as Independent Witness Advocates) to join the Pre-trial witness support service, working 37.5 hours a week.
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?
Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?
If yes, then we'd love to hear from you…
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- Flexible working options including hybrid working
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- An extra day off for your birthday & options to buy or sell annual leave
- Pension with 5% employer contribution
- Enhanced sick pay allowances, maternity & paternity payments
- High Street, retail, holiday, gym, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Access to EDI networks and colleague cafes
- Cycle to work scheme & season ticket loans
- Ongoing training & support with opportunities for career development & progression
About the role:
These roles are offered on a hybrid working basis. There is a requirement to work 1 day per week from our London Singer Street office. The remaining 4 days per week will be home-based but there will still be the requirement on these days to travel to London courts to deliver pre-trial visits.
As an Independent Witness Advocate you will:
- lead on providing pre-trial, outreach & post-trial support for witnesses; ensuring their pre and post-trial needs are assessed and a plan for support is put in place so they can attend court to give their best evidence
- provide advocacy, support in court, and emotional/practical support around their physical, mental, social or financial wellbeing
- liaise with criminal justice partners to ensure witnesses are kept up to date with arrangements for attendance at court and where applicable, ensure special measures have been granted
- provide practical and emotional support in a way that is approachable, flexible and caring, showing empathy at all times
- need to be tenacious in support of your clients and being able to solve problems and surmount the challenges posed by the criminal justice system
Please see attached Job Description and Person Specification for further details.
About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We look forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.
If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We’re Anthony Nolan. We’re here to uncover the answers inside us. Answers for people with blood cancer and blood disorders. Answers that will not only improve lives today but save them tomorrow.
By uniting people and science, we’re growing our world-leading stem cell register, so everyone who needs a transplant, can find their lifesaving match. We’re currently giving four people a day another chance to live.
Driven by patients, backed by stem cell donors, and powered by science, we won’t stop until we’ve unlocked the cures, treatments and transplants that will transform the future for more patients. And together, we can reach the remarkable day where every patient who needs us can not only survive, but thrive.
If you're inspired by this vision, and feel you have the skills and experience we need to help achieve it, we'd love you to join our lifesaving team.
We are looking for a Senior Individual Giving Officer (Retention) to join our Fundraising team.
This vacancy may close before the advertised close date dependent on the number of applications, so if the role is of interest please be sure to apply at your nearest convenience.
Title: Senior Individual Giving Officer (Retention)
Salary: £33,000 - £35,500 per annum
Contract: Permanent
Hours: 35 per week (standard Anthony Nolan working hours)
Location: Hybrid, with head office in Hampstead, London (2 days per week on-site inclusive of day's attending fundraising events)
Job Summary
This role will create and deliver supporter-centric and insight-driven retention campaigns to maximise the loyalty and income from our base of 30,000 individual giving supporters. Reporting to the Individual Giving Manager, you will develop and assess a range of supporter journeys and asks to best retain supporters across regular giving, raffle, lottery, cash giving and legacy - through digital, telemarketing and direct mail channels.
This is an exciting opportunity to help shape and grow the supporter retention and engagement programme within an agreed annual budget and calendar. The successful candidate will be an experienced direct marketing and digital project manager and collaborative team player. If you have excellent creative, analysis and project management skills across a range of channels with a detailed understanding of supporter engagement for mass audiences, we would love to hear from you.
What’s in it for you?
- A competitive salary
- 27 days annual leave, pension scheme, childcare vouchers, access to counselling via a 24-hour Employee Assistance Programme
- A stimulating work environment full of opportunities to learn and develop
- Life Assurance of four times annual salary
- Travel season ticket loan, Cycle to work Scheme
- And more! (further details on our Life at Anthony Nolan page)
Please check out the full job description attached to this advert, or hyperlinked at the bottom of the advert on our careers page. You can also read more about what to expect on the Our recruitment process page.
Release your remarkable, join our team and give someone another chance to live.
Anthony Nolan is a Disability Confident Committed and Living Wage accredited employer.
All applicants must be able to demonstrate the right to work in the UK.
The client requests no contact from agencies or media sales.
Thank you!
The role of Health and Safety Advisor will be to review, monitor and advise on Health and Safety (H&S) processes, policies, risk assessments and safe working practices across the charity.
The successful candidate will report to the charity’s Risk Manager, but be expected to work closely with other teams, in particular the Estates and Facilities, and Operations teams.
Overall objectives:
• To be the subject matter expert for staff, volunteers, visitors and contractors dealing with health and safety issues across all three sites.
• Write high quality practical guidance and policies for H&S at Battersea.
• Embed H&S policies and processes across Battersea.
• Help train and educate managers and team leaders in their H&S responsibilities.
• Develop and sign-off H&S risk assessments where appropriate.
• Work closely with the H&S Officer in the Estates and Facilities Team.
What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:
- 28 days of annual leave (plus 8 days paid public holidays) per year
- Discounted gym memberships and cycle to work schemes
- Employee Assistance Programme and access to Wellbeing Resources
- Generous pension contributions – up to 10% employer contribution
- Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year
- Annual interest-free season ticket loans
We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.
Our hybrid working model:
We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.
Diversity and inclusion:
We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.
We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.
As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best.
More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.
Closing date: 13th July 2025
Interview date(s): W/c 21st and 28th July 2025
All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.
Registered Charity
501 - 1000
Battersea is here for every dog and cat, and has been since 1860. We believe that every dog and cat deserves the best.
The client requests no contact from agencies or media sales.
Thank you!
We're looking for a kind, compassionate, and resilient Customer Service Manager to join our Customer Service team located at our Head Office in Islington and provide maternity cover.
£40,800.00 per annum, working 35 hours per week.
Our benefits include:
- Annual leave increasing up to 30 days with length of service
- Free DBS
- Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
- Fully paid induction programme and further training
- ILM courses and Apprenticeship Programmes
- Healthcare Cashplan through our partner Healthshield
- Cycle to work scheme
- Employee Assistance Programme for 24-7 confidential support
- Online wellbeing resources
- A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
- Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
Want to feel like you're part of one team? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
This role requires a valid Right to Work for the UK as Look Ahead are not a sponsoring organisation.
This is maternity cover from June 2025 for 12 months.
This role involves hybrid working with 1-2 days in our Head Office in Islington.
For a full job description, please visit our website.
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
- We focus on Excellence and innovation.
- We are Caring and Compassionate.
- We are Inclusive and Trusted.
- We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Thank you!
Harris Hill are delighted to be working with a wonderful charity to recruit for a Community Engagement Officer in order to help drive the expansion of the charity Community Giving Program.
As a Community Engagement Officer you will:
- Build networks to support and grow the charity’s fundraising initiatives. Lead outreach to engage new local community partners and oversee fundraising events such as bucket collections and charity stalls.
- Act as the primary point of contact for community organisations, developing rich stewardship journeys for donors to enhance engagement and retention.
- Assist in developing insights to refine our community fundraising strategy, ensuring compliance with data protection laws and maintaining accurate records.
- Be an ambassador for the charity, sharing the charity’s mission with internal and external audiences through public speaking and networking.
- Oversee and attend bucket collections and charity stalls at public and private events
- Plan and deliver engaging stewardship events for key audiences
We are looking for a professional fundraiser with experience in community fundraising or corporate partnerships. You should have a proven track record in securing and managing long-term partnerships, be a confident speaker, and enjoy networking. A full UK driving license is required, as well as the ability to travel across catchment area.
To be successful, you must have experience:
- Proven ability to meet fundraising income targets and effectively manage donor relationships.
- Strong communication skills, both written and verbal.
- A confident public speaker with excellent presentation skills.
- Experience managing a portfolio of community groups or securing long-term partnerships.
- Proficient in using databases (such as CRM systems) and Microsoft Office.
Desirable Skills:
- Event management experience.
- Experience leading teams of volunteers.
Salary: £29,291 - £34,963 per annum
Contract type:Full-time, permanent
Location- London, hybrid working 3 days in the office
Closing date: On rolling basis
Interview: TBC
Recruitment process: Cv and Supporting Statement to
If this sounds like you, then please do get in touch ASAP!
Unfortunately, due to resource capacity, we will only contact candidates that are shortlisted for interview. Therefore if you do not hear from us within 2 weeks of the closing date please note your application has been unsuccessful.
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Thank you!
A national disability charity is seeking an experienced and creative Supporter Retention Manager to strengthen loyalty and deepen engagement across its warm supporter base.
This is a unique opportunity to lead and grow a multi-channel retention and cross-sell programme that ensures supporters feel connected, inspired and valued — helping to maximise long-term support for a vital cause.
Location: Hybrid – Home-based initially, moving to Central London (once office is secured)
Salary: Up to £40,000 per annum
Closing date: 4th July 2025
About the Role:
Reporting to the Head of Individual Giving and Legacies, the Supporter Retention Manager will lead warm supporter campaigns across direct mail, telemarketing, digital, legacy and gaming channels. You’ll craft compelling communications, manage agency partners, and use audience insight to develop impactful supporter journeys.
Key Responsibilities:
- Plan and deliver retention and cross-sell campaigns across multiple channels
- Lead warm direct marketing and telemarketing campaigns
- Drive supporter journeys and loyalty-building initiatives
- Write persuasive and inspiring fundraising copy
- Use data and insights to refine segmentation and optimise performance
- Manage relationships with external agencies to deliver high-quality campaigns
About You:
- Proven experience in supporter or donor retention across multiple channels
- Strong skills in copywriting, campaign management, and data-led strategy
- Confident in using CRM systems and digital tools to enhance engagement
- Experience with legacy marketing or gaming products is desirable
- A collaborative, proactive, and flexible team player
- Passionate about driving positive change in the disability sector
The role will be home-based initially, with plans to move to a hybrid arrangement once a new Central London office is secured.
Please note: Applications are being reviewed on a rolling basis, and the vacancy may close early if sufficient suitable applications are received. Early application is strongly encouraged.
To apply, please submit your CV and a short covering statement outlining your interest in the role and your relevant experience.
For a full job description and details on how to apply, please contact Hannah at Harris Hill on
Please note, due to the high volume of applications we receive, only shortlisted candidates will be contacted. If you do not hear from us, please assume your application has not been successful on this occasion
Harris Hill is a certified B Corp™ and a leading charity recruitment agency, committed to equitable and inclusive recruitment practices. Applications from all sections of the community are actively welcomed, regardless of age, disability, gender, race, religion, sexuality, or other protected characteristics.
Thank you!
BACKGROUND
For over thirty years, Asylum Aid has been providing legal representation to some of the most vulnerable people seeking asylum in the UK. Our welfare advice team provide generalist advice on welfare benefits, housing, asylum support and related issues to Westminster residents with refugee and migrant backgrounds who do not have English as a first language and who would otherwise be unable to access vital advice which enables them to avoid destitution, homelessness and food poverty. We deliver this advice as part of the Westminster Advice Services Partnership through a drop in and outreach at local community venues, and supported by local volunteers many of whom speak community languages.
The post of Appeals Support Advisor is a new post established with the benefit of a grant from Westminster City Council. The post holder will support clients with appeals and reconsideration requests in relation to welfare benefits and housing. This will allow us to provide a more comprehensive service for our clients, many of whom struggle to lodge appeals and reconsideration requests, and to gather evidence in support of their appeals without advice, due to language barriers. The post holder will deliver advice in community languages, including with the assistance of interpreters, to local residents as part of our partnership work. Most of our clients are refugees, people seeking asylum and others with a refugee or migrant background. The Appeals Support Advisor will work with clients referred from Asylum Aid’s Information and Advice Service (including our weekly drop in) and from other partners in the local community. They will also provide training and supervision to the Generalist Advisor and our volunteers. External supervision will be arranged for the post holder.
The ideal candidate will be resident in or near to the City of Westminster and fluent in one or more community languages. In particular, fluency in one or more of the following is highly desirable: Arabic, Bengali, Farsi, Kurdish Sorani/ other Kurdish dialects, Somali, Amharic, Tigrinya.
As this is a new post delivering a specialist appeals and casework service from within our generalist advice team, it offers an exciting opportunity to set up and establish systems for the delivery of this service during the six month fixed term contract, including ensuring that case management processes are established which meet the requirements of our Lexcel quality mark and that clear referral procedures are established with the drop in service and our partners.
Key Duties and Responsibilities
The post-holder will:
- Be part of a generalist advice service, with special emphasis on language support, as part of the Westminster Advice Services Partnership (WASP), a collaboration of advice agencies Asylum Aid, Westminster Citizens Advice, Age UK Westminster, and Deaf PLUS Westminster Advice Service.
- Provide specialist appeals casework and support to clients who do not speak English as a first language and need to challenge decisions, request mandatory reconsiderations, internal housing reviews, lodge appeals in relation to welfare benefits and housing.
- Provide ongoing casework support up to the Tribunal stage, including helping clients to gather evidence in support of their mandatory reconsiderations and appeals and preparing for hearings (but not including representation at hearings)
- Where capacity allows, help to deliver generalist face to face and telephone advice and information, in a community language and English, to migrants and asylum seekers on issues related to welfare benefits, housing and asylum support in accordance with Asylum Aid’s contract within the WASP partnership, and taking responsibility for the quality of advice given.
- Provide training and supervision to the Generalist Advisor and to volunteers, supporting the development of their advice skills and ensuring the quality of advice delivered throughout the advice service.
- Maintain a high standard of electronic case records (using AdvicePro) for the purpose of continuity of casework, information retrieval, monitoring and evaluation of the service, and to help identify issues to be raised through policy advocacy.
- Ensure that all casework is conducted in accordance with the Lexcel quality standard, including by establishing case management procedures for the delivery of specialist advice which meet the Lexcel standard, and participate as required in annual Lexcel quality mark audits
- Attend external and in-house training organised by Asylum Aid and regular supervision sessions to develop and maintain the skills and knowledge required to help deliver a quality advice service, and to keep up to date with changes in welfare benefits, housing and asylum support law
- Cascade information, changes, and developments in social welfare law, including learning from external training, to other staff and volunteers who assist with the delivery of the welfare advice service
- Work effectively with partners to provide a seamless service for clients, making and receiving referrals and maintain up to date information about other service providers for the purposes of referrals and signposting.
- Be responsible for achieving relevant targets for quality and quantity set by the WASP coordinator
- Provide case studies and other information from the work of the advice service to support policy advocacy and strategic legal work in support of Asylum Aid’s vision of fair and dignified treatment of people seeking asylum, refugees and other vulnerable migrants
- Carry out any other tasks within the scope of the post to ensure the effective delivery and development of the service.
The post holder will need to be able to travel to and within Westminster to deliver advice at outreach locations as well as at a drop-in in or around the Church Street Estate. Travel expenses will be paid to attend locations away from Asylum Aid’s office(s) and the main location of our drop-in service (currently the Church Street library).
Other duties:
- Respect for client confidentiality at all times in line with Asylum Aid’s confidentiality agreements and consent forms.
- To attend staff meetings as required.
- To undertake other duties which are generally compatible with the functions of the post.
- To comply with the organisation’s policies and procedures, particularly those relating to safeguarding, health and safety, diversity, equity & inclusion, confidentiality and security, as set out in the Office Manual as well the policies of other relevant partner organisations.
Person Specification
Essential skills, knowledge and experience:
- At least 12 months’ experience of supporting benefits appeals through to Tribunal stage and Housing Reviews
- At least 5 years’ experience of working face to face with clients to deliver generalist advice in different areas of law including welfare benefits and housing
- Knowledge on a range of issues on which advice may be sought including health and social care, housing and welfare benefits, including a thorough and up to date understanding of social security and welfare benefits legislation and policy
- Experience of managing a case load
- Knowledge or ability to understand and use relevant legislation
- Have completed Advice UK’s Learning to Advise training or hold the Citizens Advice Generalist Adviser certificate or an equivalent qualification
- Be fluent in written and spoken English as well as a second language spoken by a substantial proportion of the Westminster population, ideally Arabic, Bengali, Farsi, Kurdish Sorani/ other Kurdish dialects, Somali, Amharic, Tigrinya (to a standard that enables accurate advice to be given in the language)
- Experience of working with interpreters in the delivery of advice
- Able to meet deadlines, work under pressure, meet performance targets and take responsibility for their work, while working flexibly within a team environment
- Able to relate to a wide cross section of clients in a non-judgmental way.
- Able to use a range of IT systems and packages confidently and competently to be able to support and encourage others in using online systems and resources to enable them to self-help.
- Able and willing to learn and assimilate new knowledge in a working environment.
- Able to give and receive feedback objectively and sensitively.
- Able and willing to work both on own initiative and as part of a team.
- Understanding of and commitment to the aims and principles of Asylum Aid service and commitment to equity, diversity and inclusion.
- Good understanding of the needs of migrants and asylum seekers and the issues and barriers that affect them in UK.
Desirable:
- Experience of specialist advice work, including appeals and mandatory reconsiderations
- Friendly, polite, and patient
- Experience of working under a relevant quality mark such as the Advice Quality Standard or Lexcel
- Understanding of the housing and other support available to people seeking asylum who do not have the right to work in the UK
- Experience of working with volunteers
- Experience of supervising other advisers, including volunteers
- Demonstrable understanding of issues facing vulnerable clients whose English is not the first language and many with mental health problems.
- Lived or learned experience of the difficulties that migrants and refugee communities face when they have to deal with the UK welfare system
- Personal experience and/or Knowledge of the advice process and experience in the areas of either benefits, housing or debt.
- Experience of using interpersonal skills, including sensitive listening, and questioning skills to understand the needs of others,
- Ability to communicate with other organisations, housing, and welfare departments.
How to apply
The first stage is to complete on our online application form on our website by 9am on 7th July 2025.
The website form will ask you to:
1. Upload a short covering letter. Please tell us why the position appeals to you, and how your
relevant skills and experience, including any voluntary experience and lived experience, matches the listed responsibilities and person specification. Please also state in your covering letter when you would be available to start the role.
2. Upload your current CV
3. Complete an online Equal Opportunities monitoring form – completion of this form will help us ensure that our recruitment procedures operate in such a way as to provide genuine equality of opportunity. The questions are entirely optional and this information will not be available to members of the selection panel.
Selection Process
We anticipate that we will invite candidates to an initial 15-minute online screening meeting week commencing 16 June 2025, followed by shortlisted candidates attending in-person interview week commencing 23 June 2025. We will also ask you to complete a short written task on the day.
We regret that we can only respond to applicants who make it to the interview stage.
Eligibility
Please note that the successful candidate must have the right to work in the UK (as a small charity we do not have the capacity to sponsor work visas).
Successful candidates will also be subject to a basic DBS check. If appointed, you will also be required to give your consent to the charity to receive regular updates on your criminal records status throughout your employment and to disclose any relevant convictions incurred during your time with us.
Adjustments
We are committed to providing reasonable adjustments throughout our recruitment process and we’ll always endeavour to be as accommodating as possible. If you require a different format of the application form, such as large print or Word format, or if you would like to discuss any specific requirements, please get in touch with us.
Thank you!
Are you looking for a new challenge and a great opportunity to make a positive difference at leadership level? Ambition Aspire Achieve is hiring a Deputy Chief Executive / Finance Manager, to support the charity’s growth and next phase of development.
About Ambition Aspire Achieve (AAA):
Ambition Aspire Achieve is a well-established and highly respected children and young people’s charity rooted in Newham, east London. Founded in 2016, we now deliver high-quality, inclusive and accessible services to over 950 children and young people through our youth and play hubs in Canning Town and Stratford. We reach many more through a growing outreach programme delivered in schools and local communities across Newham.
Our work is grounded in creating safe, nurturing spaces where children and young people can thrive. We place particular focus on those who are vulnerable, disadvantaged or have additional needs, offering meaningful opportunities, enriching experiences and tailored support.
As we continue to grow and deepen our impact, we are seeking a passionate, skilled and values-driven leader to join us in a newly created and pivotal role within our senior leadership team.
The Role: Deputy Chief Executive/Finance Manager
We are seeking a proactive and strategic leader, with strong financial and operational acumen to strengthen the charity’s internal infrastructure. The role will lead on financial management and oversight, supporting the Chief Executive at a senior level, playing a vital part in ensuring the AAA’s long-term financial resilience, equipped the charity to deliver its mission for years to come.
This is an exciting opportunity for a forward-thinking charity professional to combine senior-level leadership with hands-on financial management and organisational insight.
Key responsibilities include:
- Strategic financial oversight and budget planning support.
- Management daily finance operations including payroll, cash flow, audits and reporting
- Leading statutory compliance and financial risk management
- Supporting strategic planning and business development alongside the Chief Executive
- Representing the charity externally and deputising for the Chief Executive at senior forums
- Line managing and overseeing back-office functions
- Providing operational insight and help to develop infrastructure and systems
What we’re looking for:
We’re seeking someone with proven experience in charity, public or social sector leadership who thrives on both strategic challenge and operational delivery. You will have a strong grasp of charity finance, exceptional communication, leadership and problem-solving skills and a demonstrable passion for improving outcomes for children and young people.
What we offer:
- 25 days annual leave + bank holidays (increasing annually up to 29 days)
- Pension scheme
- Employee Assistance Programme
- A collaborative and supportive working environment
- The chance to make a tangible difference in young people’s lives
- Flexibility wherever possible to suit individual needs.
How to apply:
For an informal discussion about the role please contact AAA's Chief Executive Jonny Boux.
Application deadline: Friday 27th June 2025 at 5pm.
Ambition Aspire Achieve is committed to safeguarding and promoting the welfare of children and young people. All staff are required to undergo an enhanced DBS check. Our recruitment and selection processes are in accordance with best practice in safeguarding children and young people. We are proud to be an equal opportunities employer. We value diversity and welcome applicants from all backgrounds.
Registered Charity
21 - 50
To provide children and young people in the London Borough of Newham with fully inclusive experiences and opportunities to flourish.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role Title: Supporter Contact Manager
Salary: £48,166 to £49,558
Location: London
Tenure: Permanent - Full Time
ActionAid UK is a member of the ActionAid Federation, an international charity that works with women and girls living in poverty. We work with our partners and dedicated staff in 43 countries to end violence and fight poverty so that all women, everywhere, can create the future they want
Are you a keen advocate of women and girls’ rights in emergencies?
Are you ready to take the lead in delivering an exceptional supporter experience and shaping the way people engage with one of the UK’s most impactful international charities?
Then we'd love to hear from you!
ActionAid UK is looking for a dynamic and compassionate Supporter Contact Manager to lead our dedicated contact centre team. This is your opportunity to drive excellence in supporter engagement, ensuring every interaction reflects our values of justice, dignity and empowerment.
This role sits at the heart of our fundraising operation, where no two days are the same. You’ll be responsible for managing a multi-channel team that handles everything from phone and email to SMS and social media, ensuring every supporter is heard, valued and inspired to remain part of our mission. As the leader of this team, you will ensure not only high-quality service delivery but also that each supporter touchpoint aligns with our “Every Supporter Matters” ethos and feminist leadership principles.
Your impact will be felt across the organisation. You’ll collaborate with teams in fundraising, digital, compliance, data and beyond—ensuring smooth operations and continuous improvement across systems and processes. You’ll guide the development of performance frameworks, bring fresh ideas to enhance our contact strategy, and champion innovation through digital tools like webchat and WhatsApp. We’re looking for someone with a natural flair for leadership and a passion for service excellence. If you thrive on motivating teams, improving systems, managing complaints with empathy, and ensuring every supporter feels truly connected to our cause, then this is your chance to lead with purpose. At ActionAid, we don’t just respond to the world’s challenges—we work to transform them.
We are seeking someone with experience of leading a contact team or similar in a complex work environment, experience of a contact centre environment and associated systems and processes as well as experience of contributing to an operations management team. An understanding of CRM and contact systems and ability to manage project change processes as well as a commitment to work in person from our London office 2 days a week.
Be part of something bigger. Apply to join ActionAid UK and lead the charge in how we connect with the people who make our mission possible.
Due to the nature of this role, the successful candidate will be asked to participate in criminal records checks at the point of offer.
Additional information
Diversity, equality, inclusion and belonging:
Diversity, inclusion and belonging are key to our organisational culture. We are on a journey to become not only an anti-racist organisation but one that proudly celebrates the diversity of all applicants and employees. We look forward to you bringing your full self to work, proudly sharing your unique perspective and helping us to shape our combined future. We especially welcome applications from those from under-represented/marginalised communities.
AAUK is a Disability Confident Committed organisation and as such any candidate that declares a disability will be shortlisted for interview if they meet the essential criteria for the role.
Referencing and safeguarding:
All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include safeguarding, criminal records and terrorism finance checks. By submitting an application the job applicant confirms their understanding of these recruitment procedures.
ActionAid UK is committed to preventing any form of sexual harassment, exploitation, and abuse (including child abuse and adult at-risk abuse) and responding robustly when these harms take place. We expect all ActionAid UK staff and ActionAid UK representatives to share this commitment. We will not tolerate our staff or other representatives carrying out any form of sexual harassment, exploitation or abuse towards anyone we come into contact with through our work.
Working practices:
ActionAid is committed to supporting flexible working. If you would like to discuss flexible working options, including the possibility of a job share for this role, there will be space to do so during the interview process.
ActionAid UK has a hybrid working policy for many of our roles. The requirement will vary from team to team and the responsibilities of individual roles. As a minimum, all colleagues are expected to attend the office 12 days per year, plus additional time for induction, training, and company connection days. Some roles may require in-office attendance on all days and if so, these will clearly be marked as in-office roles.
Please note that ActionAid UK does not offer fully remote working options. We encourage you to discuss hybrid working expectations at interview.
Recruitment processes:
Please note that ActionAid UK may review, shortlist and interview candidates prior to the closing date so we encourage all candidates to apply as soon as possible. If we receive a very high response, we may close the vacancy early and will not accept further submissions.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Community Fundraiser- East
c. £31,150 per annum
Full Time, Permanent, Home based. Required to travel, including regular visits to Fleet (Head Office) & to Regional Team meetings as required
The Talent Set is thrilled to partner with a leading national health charity as they recruit for a Community Fundraiser to cover the East region. This is a fantastic opportunity to join an award-winning organisation committed to driving change for those affected by serious health conditions. You’ll engage with individuals, community groups, regional corporates, and volunteers, boosting fundraising through strong stewardship and creative campaigns such as themed bake sales and sponsored walks. With your energy, creativity, and ability to build lasting relationships, you'll play a vital role in expanding grassroots support and raising essential funds to help accelerate progress towards life-changing outcomes.
Key Responsibilities:
- Develop and implement a regional community fundraising strategy, aligning with the charity’s wider objectives.
- Meet and exceed fundraising KPIs and contribute to overall annual income targets.
- Recruit, build, and maintain relationships with supporters, volunteers, and community groups to drive participation and fundraising.
- Recruiting, train, and manage a network of regional volunteers to support fundraising activities.
- Work with internal teams to identify and maximise regional fundraising opportunities.
- Use CRM systems to track supporter engagement and tailor stewardship strategies based on data insights.
Person Specification:
- Demonstrated success in a community, corporate, or events fundraising role, with a track record of achieving income targets.
- Skilled in recruiting, supporting, and engaging supporters in fundraising activities and initiatives.
- Ability to develop and deliver effective community fundraising strategies, identifying opportunities to maximise engagement and income.
- Confident and persuasive communicator, adept at building relationships with a wide range of stakeholders, including individuals, groups, and corporate partners.
- Able to manage multiple priorities, work independently, and adapt to a fast-paced environment while maintaining high attention to detail.
- Comfortable using CRM systems, Microsoft Office, and digital fundraising platforms, with the ability to analyse data to inform fundraising strategies.
What’s on Offer:
- Be part of a passionate, collaborative team working towards a vital mission.Home-based role with the flexibility to manage your own schedule, plus regular opportunities to connect with colleagues.
- Generous annual leave, enhanced sick pay, and a focus on employee wellbeing, including access to mental health support.
- Ongoing training and career development opportunities to help you grow within the charity sector.
To be considered for this position please apply with your CV as soon as possible, regrettably please note we may not be able to reply to each and every application.
We are committed to diverse and inclusive recruitment practises that ensure equal opportunity for everyone, regardless of race, sexual orientation, mental or physical disability, age or gender. We encourage applications from all backgrounds and will happily make reasonable adjustments to always ensure a fair process.
Thank you!
Are you passionate about music, inclusion and making a real difference? The OHMI Trust is looking for someone to lead our Instrument Development programmes. The heart of our mission is to make music truly inclusive for people with physical impairments and in this role you will be driving forward the development and delivery of adapted musical instruments. It is creative, purposeful work and we are looking for someone who cares deeply about the impact that music can have.
Our team is looking for someone who lives and breathes our passion as much as we do and will put the work (and the miles) into bringing our mission to life. You will do this through:
- Developing a strategic approach in how we can increase the range of instruments and supportive apparatus available, working with instrument makers and technologists where necessary.
- Identifying potential entrants for our OHMI Competition, which is where we challenge developers and instrument makers to adapt or create instruments that can be played without the use of one hand and arm.
- Supporting our OHMI Music-makers, a project that works with partner organisations to bring music lessons to individual students or a whole class by providing adapted instruments.
- Making sure we are communicating with our funders and Board of Trustees about our progress and impact.
And as a key member of the team, you will support us in promoting our great work at various key conferences and workshops.
No two days look the same here at the OHMI Trust, but a week could look like this:
· Arranging meetings with student groups working on instrument related engineering projects.
· Joining an online meeting to develop the strategy for overcoming a specific instrument production challenge.
· Writing an application for funding towards the next instrument/piece of equipment that is needed.
Hours: 18.75 per week, but flexible. Some weekend and evening work will be expected, as circumstances and opportunities require. This post is subject to a 6-month probation period.
Location: flexible within the UK – this is a home/remote working role but there will be travel throughout the UK and there is an advantage in being located within easy commuting distance of the West Midlands, where the rest of the staff are currently based.
Deadline for application: 5pm 4th July. Interview date: 23rd July in person.
Accountable to: OHMI's General Manager and, through her, the Board of Trustees
What we are looking for:
Essential
- A passion for improving inclusion in music-making, including an understanding of the barriers to participation for those with physical disabilities
- Strong organisational skills, including an ability to prioritise workloads effectively, manage multiple tasks and work flexibly as part of a team
- Excellent communication skills, written and verbal, with the ability to adapt style and content to a range of different audiences and contexts
- Familiarity with standard office software (e.g. Microsoft Word and Excel) and an ability to build knowledge of new systems effectively
- Willingness and ability to travel throughout the UK as required for the job (travel expenses covered)
Desirable
- Technical skills - experience of working with instrument makers, designers or manufacturers
- Disability confident - experience of working with people with physical disabilities
If this role sounds like a great fit for you, we would love to hear all about it! Tell us why you are interested and what skills you can bring to this position by sending a written statement along with your CV to Rachel Wolffsohn. We will be holding in person interviews on 23rd July in Birmingham so please hold that date in your diary.
You can find out more about us and our work on our website and if you have any questions about the position, please get in touch with Rachel.
We are a Disability Confident Committed employer and as such commit to offer an interview to all disabled candidates who meet the Essential criteria.
The client requests no contact from agencies or media sales.
Thank you!
We are currently hiring a Partnerships Advisor here at ClientEarth on a 12 month Fixed-Term contract. This role requires a hands-on, strategic individual who is able to work with brilliant teams across the world. You will also play a key role in driving programme quality, help operationalise key recommendations from ClientEarth’s Impactful Partnerships Strategy and the Partnerships Roadmap, whilst working with colleagues globally.
Meet your Manager
In this role, you will be managed by Ailsa Griffith, Programme Management Group Lead within ClientEarth's Programmes & Impact team. Ailsa brings over nine years of experience in the NGO sector, working alongside diverse partners to design and deliver global programmes that advance human rights and protect the environment. She joined ClientEarth in 2020 and is based in London.
Main Duties
- Map the historical portfolio of partners across multiple systems based on a clear typology.
- Facilitate data analysis to provide ClientEarth with a clear snapshot of the current and prospective partners (at global, regional and jurisdictional levels) relevant to ClientEarth’s strategy and the level of alignment / contribution to ClientEarth’s theory of change.
- Steward, manage and oversee best practice in partner engagement and provide insights and input to support the organisation’s partnership approach.
- Support the operationalisation of the Impactful Partnerships Strategy and the recommendations of the Partnerships Roadmap (which might include a staff engagement plan).
- Work with the Impact and Learning team to ensure that Impact & Learning tools and processes capture data on partnerships, reflect changes based on the stakeholder segmentation, stakeholder analysis and partnerships mapping tools.
- Review ClientEarth’s current partnership approach from a decolonial point of view, to identify and plan changes needed across the organisation.
See the job description (below) for a full list of duties for this role.
Role requirements
- Experience of partnerships development and management in the NGO/not-for-profit sector, with proven ability to align partnerships with organisational goals (essential)
- Experience of defining and applying partner typologies -i.e. defining and categorising partners (essential)
- Experience of data management and analysis tools to manage and visualise data effectively (essential)
- Proven track record of working collaboratively and effectively with external partners, such as NGOs, law firms, scientific, technical and industry stakeholders (essential)
- Experience of leading or facilitating monitoring, evaluation and learning for large and complex projects in the NGO/not-for-profit sector (essential) – ideally for environmental and/or policy projects (desirable)
- Fluent (CEFR level C2) in English (essential)
- Fluent (CEFR level C2) in another European language (desirable)
See the job description (below) for a full list of requirements for this role.
Note to candidates: We know that long lists of criteria can be daunting and that some candidates will not apply for a role unless they feel they are 100% qualified. If you feel you meet at least some of the essential criteria, we still encourage you to apply.
Further Information
Have a question about this job? Please visit our Careers site for advice on applying, FAQs, and more.
Flexible working: We are proud to be a Flexa accredited Employer. Visit our Flexa Employer page for more information on our approach to flexible working. Our flexible working policy allows our people the choice to decide to work from home/another location in the country where their contract of employment is issued for 80% of their month, with the other 20% of their month being office-based See our Benefits page for more.
ClientEarth values diversity and inclusion and the benefits this brings. We aim to appoint the most suitable candidate at all times and welcome applications from people from all different backgrounds.
Please note that ClientEarth is only able to employ those who have the pre-existing legal right to work in the UK.
ClientEarth is not a law firm and does not provide legal advice or legal services to third parties.
Registered Charity
101 - 500
Using the power of the law to protect life on Earth.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Volunteering & Recruitment Co-ordinator will be a key member of the HR & Operations Team at Richmond Borough Mind – a well-established and diverse mental health charity supporting the local community. With a workforce of approximately 50 staff and as many volunteers, our services include Counselling, Peer Group Activities, Mental Health Training, and Crisis Support.
We are looking for a motivated and experienced co-ordinator to help us nurture and grow our talented team of staff and volunteers.
A natural people-person, you’ll be a confident communicator with a strong instinct for matching individuals to careers, vocational pathways, and volunteer opportunities. Experience in the non-profit sector and an understanding of volunteering are desirable.
You will need:
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A background in volunteer co-ordination and administration within a charity, HR, or equivalent setting
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A solid grasp of employment law, equality, diversity and inclusion, and best practice in HR
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Excellent organisational and time management skills
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Strong interpersonal and communication abilities
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Confidence using a range of IT platforms including SharePoint, online meeting tools, cloud-based database systems, advertising portals, and desktop publishing software
Benefits of working with Richmond Borough Mind:
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Contributory pension scheme
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25 days annual leave plus bank holidays (pro rata), rising by 1 day per year of service (up to 30 days)
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Additional 1 day of annual leave over the festive period (subject to Trustee approval)
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Flexible working
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Employee Assistance Programme (EAP) including free counselling and wellbeing app access
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Paid time off for medical appointments
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Training and personal development opportunities
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Staff away days and socials
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Access to resources and training through the Mind Federated Network
Richmond Borough Mind is committed to equity, diversity and inclusion. We welcome applications from all backgrounds, and especially from individuals with lived experience of mental health challenges.
Please note: only shortlisted candidates will be contacted. An Enhanced DBS check will be required for the successful applicant.
The client requests no contact from agencies or media sales.
Thank you!
Change Grow Live is one of the UK’s largest charities, providing a range of services focused on supporting people and communities to transform their lives.
Our new business development manager (BDM) will sit within our Specialist Business Development Team, working alongside other BDMs to manage a busy pipeline of business development activity across the following markets:
- Prisons and community criminal justice
- Homelessness and street outreach
- Smoking Cessation
- Individual Placement and Support (IPS)
- Children and Young People
- Scottish Services
If you have proven experience within any of these fields, a commitment to CGL values and a passion for supporting people to make positive change, we’d love to hear from you.
Change Grow Live is looking for a Business Development Manager (Specialist Services) to join our dynamic, high-performing, national Business Development Team and lead our response to this exciting national opportunity.
Joining us means taking on a key leadership role as part of our successful national team, and the chance to share and further develop your skills, knowledge and experience, whilst working with great people from across our organisation.
Full Time Salary: £52,221 - £57,786 (pro-rata). If you’re based in London and regularly travel to the office, you’ll receive an additional £4,072.06 per year (pro-rata)
Full Time Hours: 37.5 per week
Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours.
Responsibilities
The role
CGL’s Business Development Team is a large national team. This role will sit within a smaller specialist services sub-team, who have responsibility for retaining existing specialist contracts and winning new business opportunities.
You will work with a small group of bid writers to oversee all aspects of the tender process. You will also have responsibility for pipeline management and work closely with our services and operational colleagues to navigate processes under the Provider Selection Regime (PSR) regulations.
You will work collaboratively with people who use our services, front line staff and managers, clinicians, departmental leads and senior stakeholders including Directors, to develop service delivery models, budgets and partnerships for tenders and proposals.
You will have the opportunity to visit and engage with our staff and service users across the country, to learn about our services and specific local needs and challenges.
As a leader within our national Business Development Management Team, you will lead on improving the quality of our work and developing our team culture, thinking creatively, sharing your own knowledge and experiences, and challenging existing ways of working.
Ultimately you will play a key role in the design, development and delivery of our services and will help us to deliver on our organisational mission, strategy and values.
About you
You’ll be a highly competent project manager, with proven experience of leading and managing complex tenders and other projects in related fields.
You’ll be an excellent writer, with experience of writing tenders, bids and proposals.
You’ll be a confident and highly competent communicator, have excellent IT skills, be highly numerate and be able to analyse and work with complex data and financial information.
Check out the job description for more information, and you can contact Hannah Carlin, Senior Business Development Manager, to discuss this role further.
Why work for Change Grow Live
We put our values into action. We trust and believe in our staff.
Be part of an amazing team.
Competitive pay (including London weighting if applicable), pension and other benefits.
Flexible working options including working from home and offices across the UK, including London, Brighton, and Manchester.
We want our workforce to represent the diversity of the people and communities we work with. When we’re recruiting, we actively seek to reach a diverse pool of candidates. We’re happy to consider any reasonable adjustments that potential employees may need.
Salary Range (pro rata if part time)
CGL points 47 to 52 (£52,221.35 - £57,786.02)
ILW / OLW /Fringe
N/A - Outside London Weighting Area
Closing Date
30/6/2025
Registered Charity
501 - 1000
Our mission is to help people change the direction of their lives, grow as individuals, and live life to its full potential.