Office jobs
At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Recovery Worker to play a pivotal role in our Medway Recovery House in Kent.
Sounds great, what will I be doing?
The role involves supporting service users from referral through admission, ensuring their physical and emotional needs are met while collaborating with clinical teams for smooth transitions. Staff provide activities and interventions to help reduce crises, identify triggers, and create safety plans that promote mental health and prevent hospital admissions. One-on-one sessions are conducted to develop wellness recovery action plans, set SMART goals, and build social networks, alongside practical life skills training such as food preparation. Staff also liaise with statutory and voluntary agencies, deliver post-admission welfare support, and maintain high living standards between admissions, all while engaging in professional development to address challenges like self-harm and substance use.
The position emphasizes teamwork, co-production, and administrative duties. Staff collaborate with Recovery Workers and management to deliver a team-based approach, promote services, and support user engagement in peer-led activities and forums. They are responsible for maintaining accurate service user records, monitoring service upkeep, ensuring health and safety compliance, and working with multi-agency providers under governance protocols. Additionally, they contribute to developing service standards, follow policies and legislation, report maintenance issues, and undertake additional duties as required, always upholding health and safety rules and procedures.
What do I need to bring with me?
You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.
Here's what the team will be looking for
The role requires demonstrable experience supporting people with mental health and complex needs, along with a strong understanding of recovery approaches and co-production. Staff should be able to design and deliver activities that reduce anxiety, build confidence, and support individuals in creating their own recovery journeys. This includes engaging service users in assessments, co-producing and reviewing support and safety plans, and maintaining accurate monitoring records for internal use and external reporting. A good knowledge of legislation, including welfare reform, the Care Act, and housing pathways, is essential, as well as the ability to handle financial transactions accurately and use IT systems, including MS Office and case management tools.
Flexibility and resilience are also key, with the need to work evenings, weekends, and bank holidays, while maintaining high service standards in unpredictable or challenging situations. The role requires excellent stakeholder relationship skills and the motivation to deliver consistent, high-quality support. An understanding of basic building safety issues and the ability to identify repairs is desirable. Overall, the position combines strong technical knowledge, administrative accuracy, and interpersonal skills to ensure effective support and recovery-focused care for service users.
Interview Steps
We keep our interview process simple, so you know exactly what to expect.
- Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
- Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.
Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.
Our commitment to Equality, Diversity, and Inclusion
Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.
We are a disability confident employer
Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.
Safeguarding Statement
Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.
Important Information for Candidates
If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.
We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
We deliver services across London as well as campaign and advocate nationally on the issues that affect the people we work with.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Flexible within the UK
Ref JV 1423
Closing date 21/11/2025
Please note, that we are unable to provide visa sponsorship for this post. To apply for this post, you must be able to demonstrate your eligibility to work in the UK.
As a Senior Research Lead, with proven experience leading complex research projects, you’ll be responsible for Energy Saving Trust’s Energy Access research portfolio as part of the LEIA programme. You’ll shape and deliver our research strategy, manage and mentor the Energy Access research team, and build partnerships with leading organisations to produce high-quality research outputs.
Who we are
Energy Saving Trust is a leading and trusted organisation, dedicated to promoting energy efficiency, low carbon transport and sustainable energy use. We aim to address the climate emergency and deliver the wider benefits of clean energy as we transition to net zero.
At Energy Saving Trust we don’t just offer jobs – we offer careers. For our people, being part of the effort to address the climate emergency makes working for us truly meaningful and rewarding.
Here are some of the benefits we offer:
• 25 days of annual leave plus bank holidays, with additional leave earned through length of service
• Three extra days off over the Christmas period as a gesture of goodwill
• A competitive pension scheme with generous employer contributions
• Flexibility in our ways of working – work from home, in the office, or a mix of both, depending on your role
• Two paid volunteering days per year – a chance to give back to the causes that matter most to you
Please see our careers page for the full list of benefits we have to offer and why Energy Saving Trust is a great place to work.
The team
You’ll join our International Energy Access team, primarily working on the multimillion-pound Efficiency for Access Coalition including the Low Energy Inclusive Appliances (LEIA) programme that aims to double the efficiency and halve the cost of off- and weak-grid appliances in sub-Saharan Africa and South Asia. This programme is funded by UK aid, from the UK government via the Transforming Energy Access platform, and IKEA Foundation, and delivered by Energy Saving Trust in partnership with CLASP.
As part of the International Energy Access team, you’ll contribute to meaningful initiatives that have real-world impact on improving lives and livelihoods, while helping to address the climate emergency. This is an exciting opportunity to join a talented, dedicated and inclusive team to deliver this vital programme of work.
What you’ll do
• Lead the planning, delivery and reporting of our Energy Access research portfolio.
• Identify research gaps and emerging trends, ensuring alignment with user needs and funder priorities.
• Oversee the delivery of high-quality research projects in partnership with academia, industry and consultants.
• Manage and mentor a small research team, supporting their development and performance.
• Build and maintain key relationships with partners, funders and stakeholders to expand our Energy Access research portfolio.
What you’ll bring
• Strong experience leading complex research projects using qualitative and quantitative methods.
• Proven record of managing high-performing teams and delivering results on time and on budget.
• Experience and knowledge of the energy access sector.
• Excellent analytical, writing and communication skills, with the ability to present technical information clearly.
• Strong leadership, organisational and stakeholder management skills, with a collaborative and proactive mindset.
To apply visit our recruitment portal via the apply button.
Applications close at 23.59 on 21 November 2025. Interviews are intended to be held around 8-12 December.
To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately, once a vacancy has closed, we are unable to consider further applications.
Reasonable adjustments: We are a Disability Confident Committed employer. We want to ensure that our recruitment process is inclusive of and accessible for, everyone.
If you think you may need additional support or reasonable adjustments made to any part of the recruitment process, please get in touch.
Flexible working: We offer a range of flexible working arrangements, including working from home, compressed or part-time hours, job shares and other arrangements. There is no need to justify your preferred working pattern and we encourage our people to work in whichever way helps them to perform at their best.
We will be happy to discuss this and our blended working model at the interview stage with you.
Diversity and inclusion
Energy Saving Trust is committed to creating a diverse, inclusive and equitable workplace where everyone can be themselves, with support to be their best.
We strongly encourage applicants from a wide range of backgrounds and with different identities and experiences to apply for roles with Energy Saving Trust.
We are a Disability Confident Committed employer and we ringfence a minimum number of interview slots for candidates who apply via the Disability Confident scheme and meet the minimum criteria for a role.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Child Participation and External Engagement Advisor
Do you have a passion for children’s rights and skills to work with children and young people as equal partners?
We are looking for a Child Participation and External Engagement Advisor to join the team, so if this sounds like you then apply today!
Position: Child Participation and External Engagement Advisor
Location: Milton Keynes or London
Hours: Full time, 36.5 hours per week
Contract: Permanent
Salary: £36,576 - £38500
Closing Date: November 14, 2025. We reserve the right to interview candidates and close the ad ahead of the closing date should a strong candidate be identified
About the Role
The Child Participation and External Engagement Advisor is responsible for shaping child and youth engagement at World Vision UK, including leading the Youth Advocacy Network and ensuring young people’s views and voices are at the heart of everything WVUK does internally and in external engagement. Child participation comprises 60% of the role, with the remaining 40% playing an important role in maintaining and expanding WVUK’s reputation with peers and the UK government through external engagement in one or more key priority areas.
This position has a direct relationship with the members of the WVUK strategic leadership team (SLT) and the Board of Trustees, with regards to reporting and decisions to deliver WVUK accountability to safe, equitable and quality child and young people’s participation.
About You
This role IS for you if you have…
· A bachelor’s degree in a related field (e.g. children’s rights, development studies, international relations) or equivalent experience
· Knowledge of children and young people’s participation principles and best practice, including safeguarding standards.
· Good working knowledge of or demonstrable interest in UK government and politics
· Knowledge of media and social media communications techniques and channels, including common platforms for young people’s engagement
· The ability to engage decision makers and to influence them to achieve change
As an active Christian, this role offers you the opportunity to integrate your Christian faith and be sensitive to its various expressions across cultures and denominations. Inspired by our Christian faith, we serve alongside children of all faiths and none through long-term development projects, emergency responses and advocacy in almost 100 countries.
In addition to the salary offered, we offer:
· A flexible and supportive working culture
· Pension scheme (with employer contributions)
· Generous holiday allowance
· Free parking (Milton Keynes office)
· Opportunities for faith-based gatherings, prayer, and devotionals
· A welcoming, purpose-driven team who are passionate about making a difference
About the Organisation
World Vision is an international children’s charity working with children, their communities, and with supporters and partners, in almost 100 countries. Through long-term development projects, emergency responses and advocacy we’ve helped bring lasting change to millions of children, over more than 60 years. As a Christian organisation, everything we do is motivated by our faith as we strive to reflect God’s unconditional love.
An offer of employment is conditional upon the successful completion of applicable background checks, including a criminal records check.
World Vision is proud to be an Equal Opportunity Employer. We value diversity and aspire to reflect this in our workforce. We particularly welcome applications from under-represented sections of the community. World Vision UK also operates flexible working policies and practices. As a Disability committed employer we encourage qualified individuals with a disability to apply and request a reasonable adjustment if you are unable or limited in your ability to use or access as a result of your disability.
Please note the organisation can only consider applicants who presently have the right to work in the UK and all candidates must be personally committed to the Christian faith and be able to respect, uphold and work within our client’s Christian mission, values, culture and faith statements. This individual will represent and speak on behalf of a Christian charity and as such the Occupational Requirement for an active Christian faith is justified under the Equality Act 2010 Schedule 9, Part 1, clause 3.
You may also have experience in areas such Youth Engagement, External Engagement, Youth Voice, Advocacy Advisor, Youth Participation, Policy Advisor, Empowerment and Advocacy, Youth Engagement Advisor, Youth Voice and Advocacy Advisor, Youth Participation Advisor.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Grade: 3
Position type: Full time, 37.5 hours a week. Fixed term for 14 months - Maternity Cover (flexible working will be considered)
Responsible to: Head of Supporter Engagement
Direct reports: Rotary Engagement Officer, Rotary Marketing Officer, Community Marketing and Events Officer, Community Engagement Officer
Location: Truro, (Hybrid with a mix of office and home working) or Remote (UK only)
with occasional travel to our HQ in Truro, Cornwall
Role purpose:
At ShelterBox, we know that powerful storytelling, consistent communication, and unforgettable experiences are key to inspiring action and developing deep, long-term relationships. The Community and Events Manager plays a vital role in delivering a dynamic programme of community fundraising campaigns, events, and product innovations that connect people to our mission in meaningful ways.
Community is the team who inspire and support volunteers and fundraisers (the Rotary network, individuals, small businesses and groups) in taking action to help families who have lost everything to disaster. From giving school talks to undertaking 12-hour fitness challenges, selling homemade jam, and camping out in their garden - we believe each and every one of our fundraisers is an inspiration.
We are proud to be project partners with Rotary International, a global community of 1.2 million neighbours, friends, leaders and problem-solvers. The Rotary International (RI) and Rotary in Great Britain and Ireland (RGBI) relationships offer substantial income opportunities, but also enviable network opportunities that reach far beyond traditional community fundraising activity.
By leading on the management, development and evaluation of all aspects of the community fundraising strategy this role will help to grow ShelterBox income and reach across the UK and Ireland.
Who are we looking for?
ShelterBox is seeking a bright, motivated and proactive fundraiser who understands and is passionate about the value that our volunteers and different communities can bring to ShelterBox.
We are looking for someone to lead the Community team, a person who is able to juggle a busy workload with competing deadlines and someone who can be flexible and responsive when a major disaster occurs.
This role is responsible for leading on event and product innovations while supporting the team to develop best in class supporter journeys. We are looking for someone who has a vision for putting data at the heart of all decision making.
The individual should love working with people - be it the wider internal team, volunteers or fundraisers from across the country.
This is a key fundraising role and a great opportunity to inspire and engage with the wonderful supporters who enable ShelterBox to deliver its mission.
Duties will include but not be limited to:
- Deliver the community fundraising programme and continually monitor results, with particular focus on net income, Rotary engagement, supporter growth and the development of our volunteer network. Adjust and adapt plans accordingly.
- To set income and expenditure budgets for all community and events activity, monitoring industry and supporter trends, progress against budgets and reforecast income and expenditure as required.
- Set measurable KPIs for the Community and Events Team and objectively review the success and achievements against targets. Identify areas of risk and opportunity. Ensure contingencies are in place as appropriate.
- Strategically grow community income by identifying priority audiences and developing products/campaigns/communications to maximise the value of our existing supporters and to reach new ones. Ensure we remain relevant and future focused. To include the optimisation and mainstreaming of digital engagement.
- Continue to develop and test events, with the aim of growing our events portfolio, working closely with the Community Marketing and Events Officer.
- Embed evidence-based decision-making within the team, using insight and data to inform ways of working, and improving our use and adoptions of systems.
- Support team with stewarding high value community stakeholders, including the strategically important relationship with RGBI. Role model and support great relationship fundraising - leading by example to inspire high standards in the team.
- Lead the development of strategic plans to maximise our partnership with RGBI (including income, awareness and networking opportunities). Manage and support the Rotary Marketing and Engagement Officers to drive activity and performance. Work closely with the Rotary Partnership Manager to ensure plans and communications are aligned.
- Support Community Engagement Officer with the development and growth of our community volunteer network.
- Work with the Rotary Marketing Officer and Community Marketing and Events Officer to oversee the development of mass participation campaigns to engage target audiences (warm and cold) and grow income.
- Develop, deliver and evaluate major disaster plans for community audiences.
- Work across the team to review and develop 'donor journeys' in collaboration with the wider fundraising and Supporter Care team, ensuring an excellent supporter experience.
- Create an environment which supports the team to be confident in the contribution and development of new ideas for fundraising, ensuring we adopt a 'test and learn' approach through which people feel safe and supported to innovate.
- Ensure fundraising activity is carried out in accordance with current good practice and within charity law, managing contracts and agreements and providing advice to others.
- Represent the work of ShelterBox at events to members of the public and supporters, where necessary delivering presentations with occasional out of hours work required.
- Continue to develop a high performing team.
- Participate in the day-to-day work of the organisation - such as reporting, attending team meetings as required, and taking a flexible approach.
- Any other duties as may be reasonably required to ensure the smooth running of the Community and Events Team and wider Supporter Engagement Team.
Title: Senior Corporate Partnership Manager
Reporting To: Director of Income
Responsible For: Corporate Fundraising Manager
Location: Hybrid, working from home and our office based in West London
Salary: £52,000 - £55,000 per annum
Hours of Work: 40 hours per week, inclusive of a daily 1 hour paid lunch break
Contract: Permanent
Benefits:
- 25 days annual leave per year, plus public holidays;
- Company electronic devices;
- Enhanced salary sacrifice pension scheme;
- Private health insurance after completion of probation;
- Eligibility for a Blue Light discount card
Closing Date: 14th November 2025
Job Summary
The Senior Corporate Partnerships Manager, a newly established role within the Income Department, will be responsible for delivering our expanding portfolio of Corporate Partnerships while actively seeking out and securing new partnership opportunities.
MHI is at a pivotal point in its development, having experienced significant growth since launching in 2017. Over the past 18 months, a primary focus has been on cultivating strategic partnerships that not only support fundraising efforts but also align with broader organisational goals such as volunteering, volunteer recruitment, stewardship, and enhancing brand recognition.
Having secured three large longer term partnerships, we are now seeking a creative, passionate and knowledgeable Corporate Partnership specialist to lead on launching, relationship management, stewardship and growth and ensure all opportunities are maximised.
Working closely with the Director of Income, Head of Communications and Marketing and Senior Trust and Foundation Manager. You will work across income streams (major donors, trusts and foundations and commissioned partners) to spot opportunities for enhancing existing or developing new long-term, strategic corporate partnerships. You will also undertake regular horizon scanning and trend analysis to identify opportunities to develop new and innovative partnerships. This will include optimising the expertise and contacts of the Board, volunteer-base and other senior stakeholders.
We believe there is much more we can do, to work across income streams to develop multi-dimensional and long-term partnerships and the Senior Partnerships Manager will play a key role in delivering this.
There will also be the opportunity to recruit a corporate partnership manager to manage and work alongside, to really ensure high quality stewardship, whilst working on new business potential and brand alignment.
Key Responsibilities
- Manage and nurture current high value corporate partnerships with a focus on maximising all opportunities, delivering first class stewardships and partnership retention.
- Ensure cultivation events, stewardship activities and partner communications are effective and appropriate for both prospective and current supporter audiences.
- Maintain excellent stakeholder relationships and a robust stakeholder management framework.
- Work closely with public fundraising to ensure a suitable suite of products and events are in place to effectively deliver partnerships with a high level of employee fundraising.
- Develop creative packages for support, drawing opportunities together across our white labelling and other commercial offers, employee fundraising, branding, volunteering and pro bono, to attract support from new sectors and deepen existing relationships.
- Build relationships with existing and new corporate prospects, leading on relevant meetings and negotiations, and engaging them with MHI’s work.
- Develop compelling content for proposals and pitches, ensuring information is well presented, accurate, and effectively adapted for different audiences.
- Proactively network and influence external partners, stakeholders, and decision makers at sector events by acting as an ambassador for MHI, representing the organisation at high levels internally and externally
- Work with the Director of Income to support corporate income forecasting and contribute to the annual budget-planning cycle
- Work with MHI legal counsel and Director of IT and Security to ensure that all fundraising activity complies with current charity and data protection legislation (UK GDPR) and the Fundraising Regulator’s Code of Practice.
- Maximise the benefits from the Salesforce CRM to achieve ‘best in class’ stewardship, across partner and supporter segments, ensuring seamless supporter journeys, and that every supporter of MHI receives timely and appropriate levels of information.
- Provide leadership and line management of the Partnerships Manager, overseeing their portfolio and supporting in their development
Person Specification
Essential
- 7+ years fundraising or relationship management experience
- Experience of managing six-figure, multifaceted partnerships in a charity setting
- Excellent verbal and written communication skills with the ability to communicate with varying audiences
- Experience in securing new business and/or forming partnerships with companies/brands, including bid-writing and applications
- Experience of managing, influencing and negotiating with senior stakeholders, including encouraging participation and involvement
- Managing, forecasting and monitoring budgets to deliver against income and expenditure targets.
- Experience of working with a wide range of stakeholders within a company, and ideally with experience of encouraging fundraising participation and involvement at all levels
- Adaptable and responsive to the needs of a small team
Desirable
- Line management experience
- Experience of using Salesforce or equivalent
- A track record of project management, including working closely with teams across locations/departments and bringing people with different skill sets together to achieve a shared objective
This role is subject to eligibility to work in the UK, plus satisfactory background and reference checks. We will be interviewing on a rolling basis and reserve the right to close the job advert early if we receive a high number of applicants.
We understand that AI is increasingly part of everyday life, and you might choose to use it when putting together your application. While AI can be a helpful tool, we ask that anything you submit reflects your own skills, experiences, and perspective. We value authenticity and integrity, and we want to see what you uniquely bring to our team and why our mission resonates with you personally.
We have a fantastic opportunity available for a Regional Fundraiser to join our rewarding and growing team. This is an exciting role, which would suit someone looking to build and develop their relationship fundraising or broaden their sector experience in a major national charity.
From multi-year partnerships and supporters, right through to managing volunteers and raising awareness in our communities, the team you join is talented, fast-paced and on a mission to create a world where dementia no longer devastates lives. The successful candidate will be able to deliver first-class relationship and account management, maximising retention as well as driving opportunities to secure new income within London (from prospecting through to pitch development and delivery).
Our team have a wealth of experience and skills to support you, and being a team player is essential. Recruiting, managing, and appreciating the value of our supporters and volunteers is essential. You need to inspire and motivate them to develop lifelong support.
Location: This is a homeworking role. You will be required to regularly travel across London to meet supporters and occasionally attend internal meetings at locations across the country, including our flagship offices (London, Birmingham, Warrington, and Belfast). You must reside in the UK and have the correct right-to-work documents to work in the UK.
Key Responsibilities:
- Demonstrable experience in relationship and community fundraising, or the ability to show transferable skills from a similar role.
- Strong understanding of budgeting, forecasting, and financial management.
- Proven experience in identifying, developing, and securing new business opportunities.
- Experience delivering excellent supporter stewardship and/or customer care.
- Ability to analyse data and insights to inform decisions and improve performance.
- Proven track record of achieving both financial and non-financial targets.
- Ability to work remotely and independently, with flexibility to travel across a wide geographic area
What you’ll focus on:
- Communicating with confidence, warmth, and clarity with a wide range of stakeholders.
- Using digital tools to manage projects, track progress, and share impact.
- Collaborating with colleagues across teams, balancing multiple priorities and deadlines with ease.
- Using evidence and feedback to shape effective decisions.
- Staying organised and detail-focused, ensuring every project runs smoothly and delivers great results.
About Alzheimer's Society - who are we and what’s our mission?
Dementia is the UK’s biggest killer. One in three people born in the UK today will develop dementia in their lifetime.
At Alzheimer’s Society, we’re the UK’s leading dementia charity and the only one to tackle all aspects of dementia by giving help and hope to people living with dementia today and in the future. We give vital support to people facing the most frightening times of their lives, while also funding ground-breaking research and campaigning to make dementia the priority it should be.
Together with our supporters, we’re working towards a world where dementia no longer devastates lives.
Our values make sure that our focus is clear for the challenges and opportunities ahead and remind us of what we all stand for.
Our commitment to Equity, Diversity, Inclusion & Belonging
We need to ensure the voices around our table better reflect and understand the communities we exist to serve. We strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as part of a minority ethnic background, as these groups are currently under-represented at Alzheimer's Society.
Our hiring process
We want you to bring your whole self to the process. Applications are anonymised until interview stage, and we’re happy to support any adjustments. Share your feedback via our candidate survey when applying to help us improve. We may close early if we receive high interest (with 48 hours’ notice). Some roles may require a DBS check as part of our safer recruitment commitment. Thinking about using AI during the recruitment process? we know this can be helpful in many ways but remember to include your personal and authentic self too. Your voice and experience are what really set you apart.
Giving back to you
At Alzheimer’s Society, we value our people and take a total reward approach to pay and benefits. You’ll enjoy a generous double-matched pension scheme, 27 days’ annual leave (plus bank holidays and wellbeing days), and access to a free Health Shield Cash Plan, 24/7 EAP, Thrive mental wellbeing support, and virtual GP services. Our Society Plus platform offers exclusive discounts, wellbeing resources, and recognition schemes, while our flexible working, family-friendly policies, and life assurance provide peace of mind and work/life balance. We also offer a free Will-writing service and long service awards to recognise your ongoing commitment.
ABOUT THE ROLE
Support the Finance team in delivering accurate and timely financial processing and reporting. Where allocated, this role focuses on income and expenditure transactions, financial controls, reconciliations, and customer and supplier support, while providing cross-functional support across the Finance department to ensure continuity and compliance.
Some, or all of, the tasks below will be allocated to this role, assisted by the Senior Finance Assistants and supervised by the Financial Controller.
Daily monitoring of income and payments inboxes and related correspondences, support the end-to-end process, record and amend income and payments information in financial and other databases, and provide support on related banking queries.
Work alongside income teams in invoicing, receipting payments, issuing statements, allocating income, approving refunds and onwards union fee disbursements. Support query resolution, and monitor unallocated cash and union fees.
Process and record supplier BACS and other payments efficiently and accurately, and in accordance with accounting procedures. Record payment transactions in the finance database, including cash allocation and currency conversions. Support internal teams and meetings in relation to delegate prepaid cards, including processing transactions, issuing new cards and stopping or cancelling cards as required. Support the prepaid card platform, ensuring all records are kept up-to-date and centrally located to assist colleagues.
Assist in processing expense claims in line with policy. Process transactions for employee cash claims and corporate credit card purchases, issue new cards and stop or cancel cards as required.
Support month and year-end close processes, reporting, reconciliations and audit.
Ensure compliance with internal financial procedures and controls, and support the design and implementation of new systems, policies, and processes within the Finance team responsibilities
ABOUT YOU
We are looking for a highly numerate and organised individual with a strong ethical approach. The ideal candidate will have:
Essential criteria:
- Experience: Processing invoices, payments, other transactions and financial information.
- IT proficiency: Advanced Excel and intermediate Word skills. Must have practical experience with complex finance databases (e.g., Sage, Oracle, SAP), reporting tools, and expense claim systems.
- Personal attributes: High levels attention to detail, accuracy and efficiency, and the organisational skills to meet tight deadlines. Willingness and ability to learn new responsibilities and adapt to evolving processes. Must be fluent in English.
- Flexibility: Willingness to adapt working hours during periods of high demand to ensure deadlines are met.
Desirable criteria:
- Experience in a membership-based or international organisation.
- Familiarity with a Customer Relationship Management (CRM) database or similar.
- Knowledge of multi-currency transactions and international banking procedures.
WHY WORK FOR US
ITF offers a highly attractive salary and annual bonus, competitive pension scheme and annual leave entitlement, as well as the opportunity for international travel.
At ITF, we are committed to providing an inclusive environment for our team and our affiliates. We see the diversity of our staff as a source of intelligence and strength. This means that we work creatively to make the most of unique experiences and perspectives. We are an equal opportunities employer. We welcome all applications regardless of gender, marital status, sexual orientation, pregnancy, race, migration status, colour, ethnic origin, nationality, religion or beliefs, disability, age, political opinions or trade union affiliation or activity.
THE ORGANISATION
The International Transport Workers’ Federation (ITF) is a democratic, affiliate-led federation recognised as the world’s leading transport authority. We fight passionately to improve workers' lives, connecting more than 700 affiliated trade unions from 150 countries to secure rights, equality and justice for workers' globally. We are the voice for nearly 18.5 million transport workers across the world.
We have offices in London, Abidjan, Amman, Brussels, Geneva, Hong Kong, Montreal, Nairobi, New Delhi, Panama City, Rio de Janeiro, Singapore, Sydney, and Tokyo, with members spanning the globe.
Purpose:
The ITF constitution sets out the following aims:
To promote respect for trade union and human rights worldwide
To work for peace based on social justice and economic progress
To help our affiliated unions defend the interests of their members
To provide research and information services to our affiliates
To provide general assistance to transport workers in difficulty
Values:
At the ITF, our values are at the heart of all that we do. We demonstrate solidarity. We are democratic. We are dynamic. We are determined. We are dedicated to bringing together a diverse group of people to truly strengthen the ITF as the global voice for transport workers. Find out more about our values.
Equal opportunities statement:
At the ITF, we are committed to providing an inclusive environment for our team and our affiliates. We see the diversity of our staff as a source of intelligence and our strength. This means that we work creatively to make the most of the unique experiences and perspectives. We are an equal opportunities employer. We welcome all applications regardless of gender, marital status, sexual orientation, pregnancy, race, migration status, colour, ethnic origin, nationality, religion or beliefs, disability, age, political opinions or trade union affiliation or activity.
Every day transport workers keep the world moving – connecting millions of people across our cities and countries

The client requests no contact from agencies or media sales.
Overview
Believe in People?
The best people have one thing in common.
They care.
At Change Grow Live, our commitment to making a difference in the lives of those who use our services is unwavering. We provide support, respect, and a safe environment, where we tailor our approach to each individual's needs to find the best treatment and support options.
Guided by our core values of being open, compassionate and bold, our team embodies these principles daily, striving to empower individuals to reshape their lives, foster personal growth, and embrace life to its fullest.
We have an exciting opportunity for an Opiate Recovery Coordinator to join our team who has the skills and experience to assess and engage with our service users, ensuring that they access the right intervention at the right time, in a way that best meets their needs. The role will also involve covering GP Shared Care within Camden, having a mixed caseload
This is a full time office based role
Location: Kilburn
Hours: full time, 37.5 per week
Full time Salary Range: £27,861.26 - £32,002.35 dependent on experience, (based on full time working hours, pro rata for part time hours)
Allowance: £4133.14 Inner London Weighting (based on full time working hours, pro rata for part time hours)
Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours.
Responsibilities
About the Role:
- Provide unwavering support to service users from their initial contact with our service throughout their treatment and recovery journey.
- Implement tailored interventions aimed at reducing the harm caused by opiate use, either through group sessions or one-on-one engagement.
- Ensure service users receive a comprehensive, recovery-focused detoxification plan, including pre-detox preparation and post-care support.
- Collaborate with other organisations and the community to enhance the recovery resources available to service users by referring them to mutual aid groups and other networks.
- Advocate for the involvement of family members, service users, and the community.
- Serve as a voice for service users in accessing partnership services.
- Work closely with service users to facilitate their social (re)integration, enabling them to lead fulfilling and purpose-driven lives. This includes promoting recovery, resilience, peer support, and self-determination.
About You:
- Possess knowledge and experience in delivering interventions for service users affected by opiate use.
- Excel in both verbal and written communication, with proficient IT skills.
- Demonstrate proactive qualities, working independently with excellent time management and prioritisation skills.
- Hold a strong understanding of mental health interventions, services, and best practices.
- Thrive as a supportive team player with exceptional interpersonal skills, capable of collaborating with a diverse range of professionals, agencies, and internal/external stakeholders.
- Exhibit the ability to navigate change effectively, always prioritising the needs of service users.
- Recognise the significance of information governance processes and commit to adhering to all necessary safeguards.
- Pursue continuous learning opportunities to enhance your professional knowledge and skills, while also contributing to the growth and development of your colleagues.
What We Offer:
- 25 days of annual leave, plus bank holidays. Additionally, you'll receive one extra day of annual leave for each year of service during your first five years, therefore you will enjoy 30 days of leave after five years with us.
- A dedicated 'Wellness' hour each week, access to a 'Wellness' hub, and an Employee Assistance Programme.
- Participation in a contributory pension scheme.
- A wide range of benefits, including discounts for shopping, cinema, holidays, and more.
- A warm and supportive team environment.
- Extensive training, career development, and progression opportunities.
- Refer a Friend Scheme.
If this sounds like you and you would like to begin your journey with Change Grow Live, then we would love to talk to you.
Please reflect the attached Job Description and Person Specifications in your application.
Direct applications only — we will not be engaging agencies for this vacancy.
Please note: This role is not eligible for visa sponsorship. Applicants must already have the right to work in the UK at the time of application. For applicants with time-limited visas, unfortunately, we are unable to support new visa applications or extensions.
We reserve the right to close the vacancy early if we receive a high number of applications, so we encourage you to apply as soon as possible.
Salary Range (pro rata if part time)
CGL points 23 to 28 (£27,861.26 - £32,002.35)
ILW / OLW /Fringe
Inner London Weighting (£4,133.14)
Closing Date
23/11/2025
This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.
Our mission is to help people change the direction of their lives, grow as individuals, and live life to its full potential.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
We are looking for an experienced Manager to guide our team and support the Charity Director with the growth of our charity.
About Interakt
Interakt Community is a UK-based charity committed to supporting adults with learning difficulties as well as sensory, and physical challenges that empowers through the prism of the arts, developing confidence, communication, creativity, and collaboration.
The Operations Manager will play a pivotal role in supporting the Charity Director, ensuring that all day-to-day activities run smoothly, that delivery meets our standards, and that the team is supported to thrive.
This is an exciting opportunity to join an established charity and be part of the development of its ambitious future.
Purpose of the Role
The Charity Operations Manager will take ownership of the day to day operational delivery of Interakt’s core activities. You will manage the planning, scheduling and facilitation of the sessions; oversee a small operations team (session facilitators, business admin, Bookkeeper); ensure compliance, processes and procedures are in place; and support the organisation’s growth and operational effectiveness
Key Responsibilities
Session & Programme Delivery
Oversee the day-to-day management of all sessions: planning, scheduling, and resources are arranged and facilitators are working effectively, as a team, towards a united goal.
Work with the facilitators to maintain high standards of safeguarding, session delivery & quality, , participant experience and inclusion.
Monitor attendance, participant feedback and outcomes; ensure monitoring and evaluation data is captured and reported.
Troubleshoot issues in session delivery (facilitator absence, session structure, session content, participant concerns) and ensure continuity.
Work with session delivery team and Charity Director to communicate communications to the participants guardians/care homes/ parents.
Collaborate with other senior team members, including the board of trustees to align session schedules with organisational goals.
Team Management & Support
Line-manage the small team: session facilitators, business admin support, and work alongside the Bookkeeper. Provide coaching, supervision, performance reviews and professional development.
Foster a positive, inclusive and collaborative team culture.
Allocate workloads, manage rotas, cover arrangements and ensure team resilience.
Be part of the recruitment process, induction and training of new facilitators and support staff as necessary.
Operations, Finance & Administration
Work closely with the Bookkeeper to oversee financial operations relevant to sessions: budgets for sessions, facilitator fees, travel/expenses and resources.
Ensure administrative systems are robust: scheduling software, attendance registers, invoicing, record-keeping, risk assessments, health and safety compliance, safeguarding disclosures.
Work with the Charity Director to draft and implement policies and procedures for operations: session standards, safeguarding, equality, risk management, data protection.
Strategic & Organisational Support
Contribute to the strategic planning of Interakt, including growth of session reach, exploring new delivery models, and continuous improvement of operational processes.
Produce operational reports for the Charity Director and Board: session metrics, staff performance, budgets, risk register updates.
Work with the Charity Director and Board of Trustees to support grant applications: providing data, costings, feasibility and operational perspective.
Stay informed about sector best-practice in charity operations, group delivery, safeguarding and community engagement.
Person Specification
Essential Experience & Skills
Proven experience in operations management within the charity, third sector or community engagement environment.
Experience managing a team (staff and/or facilitators) and overseeing day-to-day delivery of programmes or sessions.
Strong organisational and project-management skills: able to plan, prioritise, meet deadlines, coordinate multiple programmes.
Budgetary experience: understanding of basic financial management, liaising with finance/accounting teams.
Excellent interpersonal skills: ability to work with facilitators, participants from diverse backgrounds, and external partners.
Clear understanding of safeguarding, health & safety, inclusion and equality issues.
Confident using digital tools (including Microsoft Office) and comfortable implementing and improving systems.
Strong written and verbal communication skills; comfortable producing reports and presenting to senior management or trustees.
A self-starter with a proactive approach and ability to adapt in a small charity environment.
Full UK driving licence with no restrictions.
Desirable Attributes
Experience in arts, community development and/or the LD community.
Experience with monitoring and evaluation in a service delivery context.
Experience in service development as a complete process.
Personal Qualities
Enthusiastic champion for the charity’s mission, values and inclusive culture.
Reliable and accountable, with attention to detail and a commitment to quality.
Collaborative and nurturing team-player, but comfortable taking confident initiative and ownership.
Flexible and responsive: able to respond to changing session needs and participant number
Terms & Benefits
Salary: £27,500-£30,000 per annum dependent on experience
Pension: After 3 months a post holder that would enrolled in our NEST pension program
20 days annual leave plus bank holidays
Flexible working where appropriate (with requirement to be present at venue sessions)
Professional development opportunities
Occasional evening or weekend sessions may be required (time off in lieu provided
The client requests no contact from agencies or media sales.
We're looking for an organised, confident and resilient Senior Contact Centre Officer to join our Costumer Service Team located at our Head Office in Islington.
£28,500.00 - £29,000.00 per annum, working 35 hours per week.
Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
* Annual leave increasing up to 30 days with length of service
* Free DBS
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* ILM courses and Apprenticeship Programmes
* Cycle to work scheme
* Employee Assistance Programme for 24-7 confidential support
* Online wellbeing resources
* A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
What you'll do:
* To receive enquiries in all formats and be the first point of contact to resolve or action/escalate accordingly.
* Support the Customer Contact Centre Service Lead in creating a "first time resolution" team culture when handling enquiries, requests and complaints; linking customers with relevant departments, duty staff and undertaking the necessary administration and monitoring.
* First time resolution of informal complaints and transfer formal complaints relating to reactive repairs in accordance with Look Ahead's policy and procedure to the Senior Complaints and Feedback Officer
* To provide details on Look Ahead's Support function for customers or external agencies to include Support Worker or scheme contact details and referral process.
* Receive and action maintenance requests for owned, managed or leased properties to include responsive repairs, void/empty property repairs, insurance, rechargeable, planned, cyclical and servicing works. Monitoring the progress of works orders to including updating, varying, and completing work orders
* Ensure repairs and voids process are updated on CX housing management system at each stage accurately and efficiently.
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
* Approachable and open behaviour. Works as part of a group or team.
* A strong approach and commitment to providing an excellent customer service.
* Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement.
* Demonstrates significant confidence and high levels of self-esteem.
* Is respectful, articulate, and sensitive in style of communication, remaining tactful and diplomatic when dealing with difficult situations, able to maintain confidentiality.
What you'll bring:
Essential:
* Supervisory experience including inducting and training other team members.
* Ability to manage and support others with complex cases and enquiries.
* Natural problem solver and self-motivated.
* Understanding of resource management including forward planning, business continuity and rota management
Desirable:
* Knowledge of the housing / repairs and maintenance sector
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds
Pleasee full job decription on our Website
Do you want to help millions of women in some of the world’s poorest countries succeed as entrepreneurs and work their own way out of poverty?
QuarterFive are delighted to be supporting Hand in Hand International in their search for a Philanthropy and Partnerships Officer (Corporate Partnerships). Since 2003, from Afghanistan to Zimbabwe, Hand in Hand International have helped more than 5 million women launch small businesses that can stand the test of time. Some are smallholder farmers learning to stand up to climate change, some are refugees starting a new life after running from conflict. Others are young women and girls with few opportunities, starting to dream – and plan – for the future.
Achievements (so far) include:
- 9.2 million new and improved jobs
- +93% average increase in monthly income
- 84% of women with the power to make decisions in their lives
As Partnerships and Philanthropy Officer (Corporate Partnerships), you will join their award-winning fundraising team - a team of eight, including a Head of Philanthropy and Corporate Partnerships, three Philanthropy Partnerships Managers, two Philanthropy Officers and a Philanthropy and Corporate Assistant.
This is a corprorate partnerships focused Philanthropy & Partnerships Officer role, ideal for someone skilled in business development and relationship management who is passionate about driving social impact through strategic partnerships. You will work with a diverse range of companies — from global brands and corporate foundations to purpose-led SMEs — helping to deliver mutually beneficial partnerships that raise both income and profile for Hand in Hand International.
As Partnerships and Philanthropy Officer (Corporate Partnerships), you will:
- Manage and grow a portfolio of corporate partners, corporate foundations, and institutional organisations
- Support the expansion of new, high-value strategic partnerships
- Help develop and deliver the organisation’s Cause-Related Marketing (CRM) product to raise both revenue and brand visibility
- Identify, cultivate and secure new business opportunities through proactive outreach and networking
- Contribute to the corporate team target of $3.2 million and the overall PCP team target of $7.1 million
- Collaborate with programme teams to develop tailored, impact-led proposals and partnership pitches
- Steward existing corporate partners to deepen engagement and ensure mutual value
- Build strong, strategic relationships with corporate stakeholders at all levels
Ideal skills and experience:
- At least 1 year of experience in corporate partnerships, business development, or major donor fundraising
- Proven ability to secure new partnerships and deliver tangible income results
- Track record of managing and growing six-figure relationships or accounts
- Strong negotiation and relationship-building skills, confident engaging with senior stakeholders across sectors
- Creative thinker with a strategic mindset and ability to align business objectives with social impact
- Excellent written and verbal communication skills, adept at developing compelling proposals and pitches
- Highly organised, detail-oriented, and results-focused
Employee benefits include:
- 26 days a year annual leave, plus bank holidays, increasing after two years’ service by a day per year up to 30 days a year
- Employer pension contribution of 6.5%
- Hand in Hand is committed to financially empowering families and breaking down restrictive gender stereotypes. They offer employees parental leave at 20
weeks’ full pay or equivalent to new mothers or primary caregivers and 13 weeks’ full pay or equivalent to new fathers or secondary caregivers (this also applies for adoption and surrogacy) - Five days paid dependents leave per year
- International travel: Visiting their programmes and meeting the entrepreneurs they support is one of the most exciting and rewarding parts of working for Hand in Hand
- Gym stipend: Hand in Hand provide a monthly contribution towards gym membership / fitness or wellbeing activities
- Flexible working: Hand in Hand offer home working as standard on Mondays and Fridays
- Flexible start time between 8am–10am
- Positive, inclusive culture: Being an employer of choice is one of Hand in Hand’s six strategic goals. They aim to have an 80% recommender score (measured via a yearly staff survey). They believe diversity drives innovation and excellence and aim to recruit 33% of all new roles from groups that are traditionally underrepresented in the charity sector.
Please apply ASAP. A detailed brief will be shared with suitable applicants, along with full support with CV and cover letter.
First stage interviews will take place w/c 1st December.
Second stage interviews will take place in person, with a written task during w/c 8th December.
Unfortunately, we are not able to reply to all applicants.
Every day we equip under-served women with skills and resources to earn more money, ignite local economies and lift nations out of poverty.


This exciting new role at the Green Party has been created to underpin the Party's work on equity, equality, diversity and inclusion. The EEDI & Culture Manager will act as an internal advisor and will aid the leadership in defining the Party's responsibilities in this area.
We are looking for someone with a high level of knowledge and experience relating to EEDI and culture. You will be familiar with relevant legislation and best practice. You will also have experience in leading development and change in organisations.
The EEDI & Culture Manager will be working with people across the organisation at all levels. This includes the leaders of the Party and governance bodies, employees and activists. They will have the opportunity to shape and influence the Green Party's approach to increasing diversity and help cultivate an inclusive, equal and equitable culture across the organisation.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you an experienced leader with a passion for healthcare, excellence and client-centred service? MSI Reproductive Choices UK is seeking a Regional General Manager to lead our South London region ensuring the delivery of safe, sustainable, and high-quality reproductive health services.
Location: South London
Hours: 37.5 hours, Monday to Friday
Contract type: Permanent
Salary: £51,078.01 - £56,441.20 (depending on experience and skills)
About the Role
As Regional General Manager, you will:
- Lead and inspire multidisciplinary teams across Treatment Centres.
- Ensure compliance with CQC and regulatory standards as the Registered Manager and Controlled Drugs Accountable Officer.
- Drive continuous improvement in client safety, experience, and operational sustainability.
- Develop and implement strategic plans aligned with organisational goals.
- Champion a culture of inclusion, innovation, and excellence.
- Provide clear, supportive leadership that encourages development, accountability, and innovation.
Key Responsibilities
- A people-first leadership style that inspires, motivates, and brings out the best in others, acting as a role model.
- Proven ability to build strong, engaged teams and lead through change with confidence and empathy.
- Highly developed interpersonal, negotiation and influencing skills and a proactive approach to conflict management and resolutions.
- A track record of developing talent, driving performance, and creating a positive workplace culture.
- Recruitment, induction, and training of a full service delivery team including local leadership
What We’re Looking For
Essential Skills & Experience:
- Proven leadership of dispersed teams and P&L responsibility.
- Strong interpersonal, negotiation, and communication skills.
- Excellent knowledge of compliance, regulatory, and governance frameworks.
- Competence in data analysis, reporting, and using performance metrics to drive improvement
- Experience in client-focused service delivery and performance management.
- A passion for inclusive leadership and service excellence.
Desirable:
- Experience in private healthcare or NHS.
- Registered Manager status or equivalent leadership experience.
Why Join MSI?
- Forget about the worry over mileage or travel expenses - we've got you covered! Your expenses are reimbursed quickly, within just 10 days
- Enjoy (alongside 25 days annual leave plus bank holidays) enjoy a Birthday Bonus with an additional day of annual leave dedicated to celebrating your birthday
- Take advantage of perks and discounts on over 4000 retail and hospitality outlets through your Blue Light card
- Access our Employee Assistance Programme and Doctor Line through Westfield Health – 24/7 access to a GP over the phone who can prescribe
In addition to the perks outlined above, there are many more benefits alongside what is written above for you to enjoy. Find out more during your interview!
Ready to lead with purpose?
If you're passionate about developing people, driving engagement, and leading with impact, we want to hear from you.
We have been providing NHS-funded and private abortion and vasectomy care through our network of local clinics across England for over 40 years.



The client requests no contact from agencies or media sales.
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Business Development Manager Location: London Salary: £44,588 per annum Vacancy Type: Permanent Closing Date: 19th November 2025 Want to be part of a team that helps Forward win and retain contracts to deliver life-changing services? We are recruiting a Business Development Manager to join our highly motivated and committed team. You will build on our recent success in winning publicly funded contracts across prison and community settings, supporting the growth of provision in substance misuse, mental health, employment, offender management, housing, and family services. “Business Development gives you the opportunity to work with wonderful people at all levels of the organisation, feeding their voices into the work we do. It’s an expert team with a wealth of diverse experience where everyone’s valued contribution goes into growing and developing our services. The team is hungry to win new contracts but uncompromising in selecting only the opportunities where we feel we can make a real difference in supporting people.” About You We are looking for a highly organised team player with excellent skills in:
You will be confident managing multiple priorities and working collaboratively across the organisation. Your Responsibilities
What You’ll Bring
This is a fantastic opportunity to contribute to Forward’s mission, helping us grow and develop services that make a real difference in people’s lives. About Us We are The Forward Trust, the social enterprise with charitable status that empowers people to break the often interlinked cycles of crime and addiction to move forward with their lives. For more than 25 years we have been working with people to build positive and productive lives, whatever their past. We believe that anyone is capable of lasting change. Our services have supported thousands of people to make positive changes and build productive lives with a job, family, friends and a sense of community.
Diversity at Forward Trust The Forward Trust commits to providing opportunities to everyone. We want to ensure we have a diverse team with a range of lived and professional experiences. This includes those with ‘Lived Experience’ of addiction, offending, or homelessness. To Apply If you feel you are a suitable candidate and would like to work for the Forward Trust, please click apply to be redirected to their website to complete your application. |
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join Lepra, an international charity working to beat leprosy and lymphatic filariasis, as our Senior Manager, HR, IT & Operations.
This is a key leadership role responsible for shaping our HR strategy, overseeing IT systems, and strengthening operational effectiveness across the organisation. You’ll play a vital part in building a positive, inclusive, and high-performing workplace that enables our teams to thrive.
We’re looking for someone with proven HR and operational leadership experience, excellent people skills, and a hands-on, solutions-focused approach. CIPD Level 5 or equivalent experience is desirable.
Lepra is dedicated to addressing leprosy and lymphatic filariasis (LF) and their consequences through direct support, advocacy, and the promotion of inclusive communities. We work in Bangladesh and in India, through our sister organisation, LEPRA Society. We work in partnership with people affected by leprosy and LF to improve detection, ensure access to treatment and care, and promote inclusion and wellbeing. We are in our second year of our Global Strategy for 2024-30, which guides us in our efforts to accelerate progress towards global targets for leprosy and LF, and towards our vision of a world free from leprosy and LF.
Job Context
The Senior Manager- HR, Operations, and IT plays a key role in supporting Lepra’s people, systems, and governance functions. Working within a small and collaborative UK team, the postholder leads HR operations and organisational administration. The role combines hands-on delivery with advisory support, ensuring compliance with employment law and internal governance standards, and contributing to the efficient running of the organisation.
Job Purpose
The Senior Manager – HR, Operations, and IT provide functional leadership across human resources, operational management, and information systems. The postholder ensures that Lepra’s people, processes, and infrastructure enable a high-performing, inclusive, and compliant organisation.
Working closely with the Director of Finance and Operations, this role provides support on HR strategy and governance, supports organisational operations, and provides leadership for IT and data management functions.
Working Relationships
Reports to the Director of Finance and Operations
Working with all of Lepra UK on all matters regarding HR, Operations and IT.
Will liaise across all Lepra staff, particularly those in management roles, in accordance with their staff and volunteer roles.
Will work closely with the Senior Management Team and Trustees
Key Responsibilities
The job holder will ensure that Equality/Equity, Diversity and Inclusion are recognised and promoted at all stages in the recruitment cycle for trustees and volunteers. They will provide an internal point of HR contact for all colleagues, liaising as necessary with external HR consultants. They will also provide support to the Trustees and SMT in an efficient, effective and confidential manner.
1. Organisational Support
Provide support on leading the delivery of efficient HR, operational, and IT functions across the organisation.
Provide professional advice and guidance to senior management and staff on people, compliance, and systems matters.
Support the Director of Finance and Operations in ensuring sound governance, risk management, and organisational resilience.
Oversee key internal processes that underpin organisational effectiveness, including performance, policy, and data management.
Support health and safety compliance within the organisation.
Provide executive and administrative support to the Senior Management Team, including scheduling, agenda preparation, and minute-taking
Support the Director of Finance and Operations in ensuring good governance practices and compliance with charity and employment regulations.
Coordinate Trustee and Board-related administration as required.
Contribute to operational efficiency by supporting the implementation of improved systems and processes.
2. Human Resources and People Development
Ensure HR policies, frameworks, and practices promote fairness, inclusion, and staff wellbeing.
Lead on workforce planning, recruitment, and providing support on retention strategies.
Support professional development, performance management, and engagement initiatives.
Ensure compliance with employment law and uphold best practice in employee relations and safeguarding.
3. Operations and Governance
Oversee office management, facilities, and supplier relationships to maintain effective operations.
Support Board and Committee administration, including minute taking.
Lead the review and implementation of operational policies and procedures to ensure efficiency and compliance.
Contribute to the development of a collaborative, transparent organisational culture.
4. IT and Data Management
Provide oversight and strategic support to the IT and Data Officer.
Ensure secure, efficient, and user-focused IT systems are in place.
Support the organisation’s data governance framework, ensuring compliance with GDPR and data protection legislation.
Drive continuous improvement in digital systems to enhance operational effectiveness and reporting capability.
5. Culture, Inclusion, and Wellbeing
Champion Lepra’s commitment to Equity, Diversity, and Inclusion (EDI).
Promote a positive workplace culture that prioritises wellbeing, respect, and collaboration.
Ensure that HR and operational processes align with organisational values and support staff engagement.
At Lepra, you’ll join a small, friendly, and mission-driven team working collaboratively across the UK, India, and Bangladesh.
The client requests no contact from agencies or media sales.
