Office manager jobs in ruislip, greater london

At Makani, we are passionate about working with women seeking sanctuary to overcome trauma, fight for rights, and to transform lives and the world around us. Our vision is a world of freedom, equality and dignity for all refugee women and girls. 

WHAT WE DO

We work in Lebanon with Syrian and Palestinian women, and in the UK with women from all over the world. 

Our arts projects include theatre and craft therapy, filmmaking and feminist embroidery. We also facilitate access to training, education and income generation opportunities, and run workshops on parenting support and on women’s rights in a context of rights for all. 

Our flagship Oshana project provides refugee women in Lebanon with a dignified income, a supportive community, and a creative outlet for trauma through embroidery and crochet - and has built a reputation for beautiful design and impeccable craftsmanship. 

We are a young but ambitious organisation that is transforming the lives of hundreds of refugee women and their families in Lebanon, and dozens in the UK. We have rapidly grown over the past three years, with an accompanying increase in income. 

WHO WE ARE

Makani was founded in 2022 and officially registered as a charity in June 2024. One of our co-founders has her own lived experience of displacement; both have worked for many years supporting women who have been forced to leave their homes. 

We now have two staff in the UK and four in Lebanon. We work from home with occasional meetings in London for UK-based staff. As Finance and Administration Manager, you will join us as our seventh staff member, a key member of the team.

As a charity with a strong emphasis on mental health, we foster a supportive and inclusive working environment. We are friendly and flexible. Our team members enjoy working with Makani because we care about each other and are passionate about what we do.

Makani means ‘my place’ in Arabic. We gave this name to our charity as we want to create a space which women who have been forced to leave their homes, or who have felt dispossessed by society, can call their own. Could Makani be your place too?

THE ROLE

We are looking for an experienced and dedicated Finance and Administration Manager to lead on developing and maintaining our financial and organisational systems, enabling Makani to increase our impact on the lives of refugee women. 

Position: Finance and Administration Manager

Contract type: Permanent - but also open to applications on a consultant basis

Responsible to: Director of Operations

Location: Home-based, with occasional meetings in London (transport costs covered)

Hours: 20 hours per week, core hours to be agreed upon appointment, flexitime-friendly

Salary: £35,000 per annum pro rata (£20,000 for the 20 hour week)

Annual leave and benefits:

28 days annual leave pro rata (not including bank holidays)

Company pension with matched contributions of at least 3% after probation passed.

KEY ROLE RESPONSIBILITIES

Finance

• Work with the Executive team to set and monitor annual budgets

• Record all financial transactions using accounting software (Xero)

• Record and track multiple restricted and unrestricted grants from a range of donors

• Prepare and present quarterly management accounts for the Board

• Prepare end-of-year accounts 

• Oversee payroll and ensure timely invoice payments

• Ensure the charity complies with the financial requirements of the Charity Commission, HMRC and other bodies

• Develop and maintain financial procedures and internal controls

• Liaise with external accountants or auditors for the preparation of annual accounts and statutory reporting

• Monitor cash flow and support the Director of Operations in maintaining financial sustainability

• Work with colleagues to prepare budgets and financial reports for funders

• Contribute to development of funding bids, with Executive Team.
   

Administration & HR

• Support the board and senior staff to maintain and update charity policies (safeguarding, finance, HR, etc.)

• Support the board to develop HR processes to ensure legal compliance 

• Organise and minute quarterly trustee meetings

• Book travel and support with other logistics as needed

• Other administrative tasks as relevant and appropriate
   

ROLE REQUIREMENTS

You will have:

• Proven experience in charity financial management, including restricted/unrestricted funding

• Familiarity with or willingness to learn Xero accounting software

• Familiarity with UK charity accounting and reporting standards

• Strong organisational and administrative skills

• Ability to work independently and remotely and to communicate well in a small team

• Understanding of good HR policies and practice for small charities 

• Understanding of or willingness to learn about other key areas of compliance such as data protection 

• Commitment to Makani’s mission and our feminist and anti-racist values

And it's desirable but not essential that you have:

• Experience of preparing funding bids and financial reporting to funders 

• Experience of working in a charity with some overseas operations

TO APPLY

To apply, click the CharityJob Apply button below.

You’ll be asked to submit a CV and a cover letter outlining your experience and suitability for the role.

• CV - no more than two sides A4.
• Cover letter outlining your experience and suitability for the role - no more than two sides A4.

First-round interviews will take place in the week commencing 29 September; final interviews may take place after that if required.

Closing date: 18:00 on 19 September 2025

Makani is an equal opportunity employer. We encourage candidates of all backgrounds to apply.

The Roundhouse is a world-renowned music and arts venue in Camden and a registered charity supporting over 10,000 young people aged 11–30 each year. 

Through creative programmes, studio access, mentoring, and professional development, it empowers young people to build skills, grow their confidence, and pursue careers in the creative industries. From its iconic main space, to our state-of-the-art Creative Studios open to musicians, filmmakers, podcasters and performers aged 13-25, to the newly opened Roundhouse Works, a dedicated creative centre for 18–30 year olds – Roundhouse offers the space, support, and resources to help young people thrive.

The Roundhouse’s 13-person fundraising team has recently increased its ambitious annual target, largely driven by strong performance from the Trusts and Statutory team. Operating within a successful mixed economy model, the charity benefits from a diverse range of income sources – including ticket sales, commercial hires, and an increasingly ambitious programme of grants and philanthropy.

Trusts and statutory funding is a core part of this model. This year’s £600k  Trusts target has almost been met, supported by a strong pipeline, multi-year relationships, and a wide portfolio of fundable work across employability, wellbeing, and diversity. The postholder will also be responsible for Arts Council England reporting.

With programmes closely aligned to youth sector priorities and policy initiatives, this role offers the opportunity to build on solid foundations and contribute to the organisation’s next phase of growth.

As Senior Trusts and Statutory Manager, you will:

• Lead and manage a successful team (Trusts and Statutory Manager and Coordinator), delivering and growing the team’s £600k annual income target
• Develop and maintain a strong pipeline of trust and statutory prospects by crafting compelling proposals, narratives, and packages of support
• Steward key long-term funder relationships, including Arts Council England, and take responsibility for accurate reporting and statutory funding compliance
• Identify and shape new funding opportunities across a broad portfolio, including youth employability, mental health, creative skills, and inclusion
• Collaborate closely with colleagues across Fundraising, Programmes, and Evaluation to ensure projects are designed with purpose, evidence, and impact
• Represent Roundhouse confidently and professionally in meetings with trustees, funders, and senior stakeholders

Ideal skills and experience: 

• Proven success in securing high five- or six-figure grants from trusts, foundations, or statutory funders
• Strong track record of creatively packaging compelling cases for support that align funder interests with organisational priorities
• Experience managing and growing funder relationships with a strategic and entrepreneurial approach
• Experience managing teams (formal or dotted-line) with a collaborative and supportive leadership style
• Excellent written and verbal communication skills, a skilled storyteller capable of crafting persuasive funding proposals and impactful reports
• Confidence engaging with senior stakeholders, including board members, funders, and programme leads
• Experience in youth sectors is desirable, as is familiarity with funders such as Paul Hamlyn Foundation, Garfield Weston, and bigger strategic funders
• A strategic thinker with energy, creativity, and autonomy, comfortable working in an environment where innovation and adaptability are essential
• Strong commitment to equity, diversity, and inclusion

This is a hybrid role with minimum 3 days per week at the Roundhouse office (Closest tube: Chalk Farm). Roundhouse offer flexible working options - please discuss with Laura Macnamara at QuarterFive, who we are partnering with for this appointment. 

Employee benefits include:

• 25 days’ holiday per year plus bank holidays pro rata, increasing after 2 years service up to 30 days
• Ability to buy up to 3 days annual leave
• Pension scheme – 4% employer and 4% employee contributions
• Cycle to Work, Tech and Home Scheme
• Season Ticket Loan
• Employee Assistance Programme (EAP)
• Enhanced Maternity, Paternity and Adoption leave
• Health Cash Plan
• Group Life Assurance
• Staff discount at the Roundhouse bar and café
• Complimentary staff tickets

Contract: Permanent
Salary: £55,831
Closing Date: 1st September 2025
Interviews will be held w/c: 8th September 2025

Centrepoint, the UK’s leading youth homelessness charity, is looking for a Senior New Business Manager to join our Fundraising team based in London (hybrid working).

About us

We help vulnerable young people by giving them the practical and emotional support they need to find a job and live independently. Centrepoint provides homeless young people with accommodation, health support and life skills in order to get them back into education, training and employment. We want to end youth homelessness by 2037.

Together with our partners, we support over 16,000 young people each year.

About the role

Are you a driven and strategic fundraiser with a passion for building transformative corporate partnerships? Do you thrive on identifying opportunities, developing high-value propositions, and motivating teams to deliver ambitious results? If so, we’d love to hear from you.

We are looking for a Senior New Business Manager to lead our new business function as we grow our corporate partnerships programme. This is a high-impact and visible role at the heart of our fundraising strategy. It is ideal for someone who combines creativity and commercial flair with a strong understanding of the charity sector.

You will be responsible for:

• Managing and growing a robust new business pipeline, identifying, researching, and securing high-value corporate prospects

• Leading and motivating a talented team of three, providing guidance, development, and clear strategic direction

• Creating compelling, high-level partnership propositions that resonate with business leaders and align with our mission

• Working closely with the Corporate Account Management team to ensure a seamless journey from prospect to partner

• Collaborating with senior internal stakeholders to unlock opportunities and shape offers with cross-organisational support

• Representing the charity with confidence and credibility when engaging senior corporate decision-makers

About you

You will bring:

• Proven experience of winning new corporate partnerships, ideally in the charity sector (though we also welcome broader income generation or senior fundraising experience)

• A strong understanding of the charity sector and what makes strategic partnerships impactful and sustainable

• Excellent relationship-building skills, both externally with business leaders and internally with senior stakeholders

• Experience of developing high-value, innovative partnership propositions

• A natural leadership style that brings out the best in others and fosters a high-performing, supportive team culture

Why join Centrepoint?

In return for your efforts you’ll receive a competitive salary, excellent training and development, and a host of staff benefits including:

• 25 days of annual leave per year, rising by one day per year to a maximum of 27 days

• Healthcare cash plan (covering a wide range of medical treatment including Dental, Optical, Complementary and Alternative therapies)

• Private Medical Insurance

• Income Protection

• Employer pension contributions of 5%

• Access to Cycle 2 Work loan scheme

• An interest-free travel loan

Centrepoint operates a hybrid working model. The requirement is a minimum of 50% of your working week. For most full-time colleagues, this means attending the office for five days over a two-week period (e.g., two days one week and three days the next). For colleagues on different contracts (including part-time or compressed contracts) this will be adjusted accordingly.

At Centrepoint we challenge the discrimination within society that contributes to youth homelessness, and we are just as committed to fairness and equality within Centrepoint itself. We are passionate about ensuring all of our colleagues are made to feel included in the work we do and that we value the rich diversity within the organisation.

We are an equal opportunities employer and we welcome applications regardless of sex, gender, race, age, belief in any religion and none, gender identity, ethnic origin, class, sexuality, nationality, appearance, unrelated criminal activities, disability, responsibility for dependents, part time or shift workers, being HIV positive or living with AIDS, lived experience of homelessness or using young people’s services and any other matter which causes a person to be treated with injustice.

Centrepoint’s policy is to recruit, employ and promote people on the basis of their suitability for the work to be performed, and to this end, our aim is to ensure that all applicants, employees and volunteers receive equal treatment.

Don’t miss out on this fantastic opportunity to join our team as a Senior New Business Manager – click ‘Apply’ now!

Due to an internal promotion, Parkinson’s is looking for a Business Analyst with a proven track record of delivering complex change. You’ll understand that change programmes are about more than technical solutions and you’ll strive to include strategy, people, process and data in your analyses.

About the role

You’ll work with stakeholders at all levels to rationalise and prioritise solution requirements and evaluate options for improvement to our business processes. Using your in depth knowledge and stakeholder relationships you will play a key role in successful project delivery. 

Working with fellow business analysts in the practice and our wider delivery team, you’ll demonstrate the leadership and collaboration needed to align and deliver on project interdependencies. 

What you’ll do

• Elicit and manage functional and non-functional requirements throughout the project lifecycle using a variety of analysis techniques

• Analyse solutions available within and outside of the organisation to find the best-fit for our requirements, guiding stakeholders through evaluating cost/benefits

• Apply a range of analysis techniques and systems thinking to understand the change impacts of new platforms and processes in the stakeholder teams and the wider organisation

• Design and document efficient workflows and processes that use technology where appropriate

What you’ll bring

• Previous experience as a Business Analyst working across complex change projects, throughout the project lifecycle

• Ability to analyse requirements, stakeholders, processes, and business benefits

• An understanding of IT principles, allowing you to be the translator between the business and technical teams

• Proven ability to actively listen, interpret, distil and playback complex concepts, and to influence and facilitate

• Analytical mindset to identify root causes of issues and recommend practical solutions

This is an exciting time for Parkinson’s UK and we would love you to join us.

Please apply by sending us your CV, together with a detailed supporting statement which will fully demonstrate how you meet all the criteria of the role, as stated in the "What you'll bring" section of the job description.

Please note this a hybrid role and you’ll be expected to be in the office 1 day per week.

Interviews for this role will be held in person on W/C 15 September.

Anyone can get Parkinson’s. It’s vital that the people who work for Parkinson’s UK are representative of our diverse community. We actively encourage people from all sections of the community to apply, regardless of race, ethnicity, gender identity, age, disability, sexual orientation, or religion.

We’re looking for a bold and values-led Advice Manager to lead our advice service and play a key role in driving forward our vision of an inclusive, rights-based society.

About Us

Richmond AID is a user led disability rights charity working towards a world where disabled people are treated with dignity, respect, and equality. Our advice services provide essential support on issues like benefits, housing, discrimination, access, and more — but our work doesn’t stop there. We use what we learn from people’s experiences to challenge injustice, influence policy, and campaign for change.

About the Role

As Advice Manager, you’ll take a strategic lead on developing our advice service to ensure it is accessible and high-quality, and also actively challenge the root causes of inequality. The Advice Manager will have wide ranging responsibilities for the performance, quality assurance and development of internal advice services and will be responsible for achieving and evidencing high quality positive outcomes for service users.

You will Manage our advice teams: Information Navigation, Benefits Advice, Money Advice and our benefits advice contract with South West London and St Georges. We also administer a number of grants on behalf of local grant giving charities and the local authority and you will manage the administration of these grant funds.

We currently have 14 advisors across our advice teams including 2 team leaders in our Information Navigation (general advice) and South West London and St Georges benefits advice team, it is currently 8 direct reports. 

As a key member of our management team you will work closely with other managers. You will also take a lead on Safeguarding and Data protection across the whole organisation and deputise for the CEO as required.

As our Advice Manager, you’ll take the lead in shaping and strengthening our vital advice services by

• Managing, supporting and inspiring a team of skilled advisers and volunteers.
• Developing and leading a high-quality advice service that meets the requirements of the Advice Quality Standard (AQS) and that is responsive, inclusive, and empowering.
• Embedding systems for monitoring and evaluation, using data, outcomes, and client feedback to improve quality and impact.
• Driving service improvements, streamline processes, and ensure compliance with relevant standards.
• Championing the voices of disabled people, feeding insight from frontline work into our policy and campaigning.
• Ensuring the service contributes to social justice, tackling systemic barriers and inequities through both individual casework and broader change.
• Representing the organisation externally including meeting and influencing local stakeholders including local councils, funders and advice organisations.

About you

You’re an experienced advice professional and a passionate advocate for social justice. We need someone with experience of working in an advice and representation role and with experience in managing a busy advice team. You understand the power of high-quality advice in changing lives — and the importance of using that insight to shift systems.

You will bring

• A strong track record in managing or coordinating advice services (e.g. welfare rights, housing, disability support).
• A strong understanding of the social model of disability and a commitment to its principles.
• Experience in quality assurance, monitoring, evaluation and using feedback to improve services and experience in managing safeguarding and managing data protection.
• Experience in report writing to commissioners and funders.
• An ability to influence decision makers and develop effective partnership working.
• Knowledge of the rights and experiences of disabled people, and the structural barriers they face.
• Excellent leadership and team management skills.
• A collaborative approach and a commitment to equity, inclusion, and continuous learning.
• The ability to link frontline experience to wider campaigning and policy change.

What We Offer

• A collaborative and inclusive team culture.
• Commitment to your professional development and wellbeing.
• The chance to make a real difference in individual lives — and the wider fight for equality.
• 25 days leave plus 8 bank holidays

Location: Central London, London Bridge Hybrid (Min of 1 day per week in our Central London Office)

Brooke’s work across Africa, Asia and Latin America transforms the lives of animals and people in the communities we serve. With a new global strategy and ambitious plans for growth, the Service Desk Manager is a key player in supporting our teams to achieve these goals.

The Role

We are looking for an enthusiastic Service Desk Manager to lead our Global Service Desk Team until September 2026, covering a period of extended leave.

The ideal candidate will be confident in collaborating with users at all levels and be committed to quality and continuous improvement. We are looking for a team player who can continue to deliver energy, pace and structure to our IT service offering.

This role is a great opportunity for a high-performing team leader or supervisor who is keen to obtain some service desk management experience.

Criteria

Reporting to the Head of Technology, you’ll be someone with:

• ITIL v4 Foundation, plus demonstrable experience of service management in an ITIL-based service management system
• Strong team management skills
• Strong communication skills, with ability to work with both technical and non-technical teams to embed best-practice
• Broad experience of ITIL-aligned service management platforms
• A strong continuous improvement ethic

At Brooke, we celebrate diversity and the creative new ideas it brings. We actively encourage applications from all backgrounds, in particular global majority candidates, candidates from a social mobility background, disabled and neuro-diverse candidates, and candidates under twenty-five as these groups are currently under-represented at Brooke.

We are aware that studies have shown that women and global majority candidates are less likely to apply for a role if they feel they do not meet the full criteria of the job description. If you feel you meet the majority of the criteria, we would love to hear from you.

We offer a variety of flexible working options to best support our staff and to ensure our working practices are as inclusive as possible.

For a full Job Description please see our website via the Apply button.

Closing date: Sunday 7th September 2025 (this role may close early depending on response)

A fantastic opportunity to join a small but growing team of committed staff working to support children with brain tumours and their families.

Leading our T&F applications, you will have a deep-understanding of the trusts and foundations (as well as corporate foundations) landscape and you will have experience of working with Senior Management Teams to ensure successful applications for larger grants (£20k+).  You will have proven success in securing multi-year funding and building healthy pipelines with the skills to write compelling and evidence-based applications and reports.

Remote role with travel to our Cambridge office at least quarterly.

This is a fixed-term appointment for 12 months to provide cover while the current postholder is seconded to another role within LSE.

The London School of Economics and Political Science (LSE) is one of the foremost social science universities in the world. Based in the heart of London with a global reach, we develop the people and ideas that shape the world. The Philanthropy and Global Engagement Division (PAGE) is integral to LSE’s capacity to realise our strategic direction through engaging with alumni and friends, staff and students, volunteers, organisations, and the wider community to increase philanthropic income for agreed School priorities. This is an exciting opportunity to contribute to the continued success of LSE’s ambitious Shaping the World Campaign, which aims to raise £750m and secure 300,000 volunteering hours by 2030.

The Senior Fundraising Support & Services Manager will lead a team of two Fundraising Support Executives, providing pre-award support to income-generating teams in the UK, USA and internationally. The postholder will oversee the structuring, costing, and management of proposals and funding agreements, lead pledge administration and philanthropic scholarship processes, and improve operational processes. They will also represent the team on LSE’s CRM replacement project, ensuring that system design and implementation meets operational and compliance needs.

The successful candidate will have:

· Experience leading fundraising or advancement operations within higher education, not-for-profit, or a comparable complex organisation.

· Thorough knowledge of UK and international fundraising practices, including tax-efficient giving.

· Strong leadership skills with experience managing and developing staff, and the ability to resolve complex problems and make autonomous decisions.

· Excellent communication, influencing, and negotiation skills, with the ability to convey technical information clearly and work effectively with a wide range of stakeholders.

We offer an occupational pension scheme, generous annual leave, hybrid working, and excellent training and development opportunities.

For further information about the post, please see the how to apply document, job description and the person specification.

To apply for this post, please click the apply button. If you have any technical queries with applying on the online system, please use the “contact us” links at the bottom of the LSE Jobs page.

The closing date for receipt of applications is Sunday, 14 September 2025 (23.59 UK time). Regrettably, we are unable to accept any late applications.

Interviews are anticipated to take place in person during w/c 22 September 2025.

HOMECARE REGISTERED MANAGER

RECRUITMENT PACK

Hopscotch Homecare takes pride in working to support the vulnerable of south Camden and beyond, with exceptional care in the home. We take the safety of our service seriously, both for our clients and our care workers. Those who draw on our care are centred in our service.

This Registered Manager role will give you the chance to be an integral part of our Homecare Service and be part of the full management team of our charity, Hopscotch Women’s Centre.

Our Homecare service has a dynamic team of Coordinators and Field Care Supervisors who will look to you to be proactive and fully engaged in managing the team, strengthening our organisational provision and making sure the team can be free to focus on their incredible work with the vulnerable of London.

Salary: £34,000 - £38,000

Hours of Work: 35 hours per week

Location: Fully office based, NW1 2PY

Reporting to: Head of Homecare

WHY HOPSCOTCH HOMECARE?

o An opportunity to live out your values

o Working in a trauma informed environment

o A chance to challenge and increase the standards in Adult Social Care

o Working with a diverse and vibrant team

o Team positivity, creativity and problem solving

o A place where all voices are heard

o Daily opportunities to make a meaningful impact on those in need

o Signatories of the Employers Domestic Abuse Covenant – creating a safe working environment for all staff

o Generous annual leave provision, including flexible working around the winter holidays

o Occupational sick leave

o Regular internal and clinical supervision with amazing therapists

o Continuous training

SCOPE OF THE ROLE

o To provide a high-quality homecare service that support the rights of our clients to live the lives they choose in a person-centred way

o Efficiently manage the day to day running of the Homecare charity including:

· Allocate resources and monitor performance to deliver high quality homecare to clients within budget

· Manage all aspects of the staff team and provide sound leadership to ensure staff are clear about their respective duties and responsibilities and have the support they need to carry out their roles safely and happily

RESPONSIBILITIES

o Manage the safety and quality of the service in line with legislative requirements and charity’s policy and procedures

o Undertake training and development to keep up to date with the law, best practice and changes in company policy. Apply this knowledge to day-to-day management and delivery of care

o Understand and monitor health and safety in the workplace and in the field. Act as lead for infection prevention and control

o Maintain full and accurate records and reporting systems in accordance with legal requirements and to ensure the effective running of the service. 

o Implement quality management and improvement systems. Effectively manage complaints and incidents. Carry out investigations relating to the quality of the service and use findings to make improvements

o Be prepared to work flexibly to ensure the safe delivery of the service

o Provide a good service to clients:

o Promote the rights of each client and keep their wishes at the centre of their care and support

o Make sure that prior to each service commencing, full initial assessments with the client and/or their chosen representatives, has been completed. This includes what the client needs and would like to achieve from their care and support

o Make sure the team have written an individually tailored care and support plan and have agreement that respects the customer’s wishes and promotes their dignity and privacy

o Agree appropriate risk control measures to reduce identified risks

o Provide the customer, and where appropriate their representatives, with information about the service so that they are clear about what to expect and how they can raise any concerns

o Apply excellent communication skills with clients, their families and representatives, staff and other health and social care professionals to deliver high quality homecare services

o Keep all information about customers and their families secure and confidential

Lead & Manage Staff:

o Manage the effective recruitment, induction and training of the coordinator (s), supervisor (s), care workers and other support staff, ensuring there are sufficient numbers of suitably qualified staff allocated appropriately to meet service needs at all times

o Identify ongoing training needs and ensure staff are up to date with current best practice

o Implement company policy and procedures in relation to managing absence, disciplinary, capability and grievance matters

o Provide information, guidance and ongoing supervision to enable staff to effectively and safely carry out their roles

o Carry out appraisals and monitoring of staff performance

o Ensure all emergency on-call issues are dealt with effectively, such as covering calls either directly or indirectly when care workers are sick or absent.

Promote Hopscotch Homecare Service:

o Attend external meetings and represent the service in a positive manner

o Participate in the growth and development of the service

o This list is not exhaustive and from time to time you may be required to undertake additional duties

o Attend all training provided in line with regulatory requirements

PERSON SPECIFICATION

Personal Attributes - Essential

o Caring and compassionate towards people in need of care and support and care workers

o Respect for people suffering from a range of medical conditions with different backgrounds and beliefs to your own. Strong commitment to non-discriminatory care practice

o Commitment to always respecting the rights of client and to promoting their privacy, dignity and independence throughout their lives

o Exceptional team player

o Self-motivated and keen to learn. Willing to seek guidance when needed and follow instructions

o Professional, excellent timekeeper and reliable

Knowledge and understanding - Essential

o Excellent experience in the provision of homecare services, in line with best practice

o Excellent understanding of the principles of high-quality person-centred care and support and non-discriminatory care practice

o Good understanding of the regulatory responsibilities of a Registered Manager and the law and CQC regulations relating to domiciliary care services.

o Must have S/NVQ L5 or equivalent, or be willing to work towards a relevant management qualification

o Understanding of systems to maintain confidentiality in relation to customers, staff and the business

o Knowledge of health and safety matters in relation to homecare services and risk management

o Knowledge of how to recognise abuse and safeguarding procedures

Experience and skills

oMinimum of two years’ experience of managing a team

- Excellent communication skills. Experience of building positive working relationships with people who use services and their families, staff and other health and social care professionals

o Ability to support customers with all aspects of their daily living in a manner that respects their dignity, is non- judgmental and promotes their independence, choices and privacy

o Experience of care services, risk assessment and person-centred care and support

o Ability to plan and organise workloads effectively

o Good administrative skills and computer literacy

o Experience of managing and developing an effective staff team including recruitment, training, supporting and supervising staff

o Ability to maintain clear written and electronic records and to follow statutory reporting procedures

o Experience of financial management desirable

o Ability to implement policies, procedures and instructions

Additional requirements

o Willingness to work flexibly and to keep knowledge and skills up to date

o To work closely with the Head of Homecare, attending very regular reflective supervision sessions and annual appraisals

o Attain an enhanced Disclosure from the Disclosure and Barring Service formally known as the Criminal Records Bureau (CRB) Disclosure

o Right to work in the UK

We would love to hear from you! 

Good luck!

Governance Administrator & Clerk to the Board Vacancy

The Governance Administrator & Clerk to the Board will provide an exceptionally high level of governance and administrative support to the School’s Boards and Committees and the Board of Directors for Rambert Grades (a joint venture between the School and Rambert). The post-holder will utilise current and relevant technology and AI (such as Microsoft 365 Bookings and CoPilot) to schedule meetings, prepare agendas and supporting papers and take accurate and detailed minutes, to help ensure good governance and compliance.

This job requires a meticulous individual, with a flair for writing accurate and detail-oriented minutes. The postholder will have excellent organisational skills, an appetite for hard work, an eye for detail and a desire to work in the Higher Education or Charity sector. They will actively promote and uphold the School’s mission and values and will always exercise a high level of good judgment, diplomacy and discretion, in respect of the confidential and often sensitive information that they are party to. They will work effectively and build strong relationships with senior leadership and the Board of Trustees.

Hours

Part-time – 0.5 FTE (20 hours/week)
Flexible annualised working pattern available to suit the needs of the role and the postholder (e.g., working parents). Weekly hours may vary based on workload demands, with increased hours during peak Board and Committee meeting periods (January, March, May/June, October/November) and reduced hours during school holidays. Monthly salary remains consistent.

Contract Type

Permanent

Salary

£14,500 – £15,750 (0.5 FTE)
£29,000 – £31,500 (Full-time equivalent)
Based on experience.

Benefits

• 10.5 days annual leave (0.5 of 21 days FTE), plus English public and bank holidays
• Additional gifted time off during the two-week Christmas closure
• Paid overtime and Time Off in Lieu (TOIL), where applicable
• Flexible annualised working pattern
• Generous pension scheme – up to 6% employee / 9% employer contributions
• Employee Assistance Programme
• Cycle2Work Scheme
• Staff training and CPD opportunities
• Friendly, inclusive, and accessible working environment

Location

Remote and onsite at:
Rambert School, St Margarets Drive, Twickenham TW1 1QN
Please note: There is no lift access to the upper floor of Clifton Lodge, making the site only partially accessible to wheelchair users.

Harris Hill is working with a long-established national charity that celebrates creativity, inspires learning, and brings people together through a shared passion for floral art and design. Based in the heart of the City, this small but dedicated team is looking for an organised and proactive Office Administrator to provide vital administrative support to its committees, magazine, and wider operations. This is a permanent, full-time position, preferably based in the office five days a week (Liverpool Street), but the charity can offer flexibility for one day per week to work from home if required.

Reporting to the Chief Executive, you will be at the centre of the charity’s day-to-day activities. You will manage the administration for key standing committees, coordinating agendas, taking minutes, and circulating papers for national groups covering education, judging, speaking, and editorial matters. You will liaise with tutors, students, and volunteers to support training courses, and you will help maintain the smooth running of the charity’s flagship publication by managing subscriptions, liaising with area representatives, and proofreading copy.

Your role will also cover a variety of essential administrative functions, from maintaining the charity’s database and website to processing orders and payments, coordinating the digital newsletter, and supporting national events. With a friendly and professional manner, you will manage incoming calls, keep office records in impeccable order, and ensure every interaction reflects the charity’s welcoming and creative ethos.

We are looking for a proactive professional with proven administrative experience, excellent organisational skills, strong typing skills, and strong attention to detail. You will be comfortable juggling multiple priorities, confident with IT systems, and able to communicate effectively with a wide range of people. The role will suit a self-starter who enjoys working in a small, collaborative team, can adapt quickly to changing needs, and takes pride in delivering high-quality work. 

To apply, please submit your up-to-date CV by Friday, 29th of August at 11.59 AM.

Please note, only successful applicants will be contacted with further information.

As a leading charity recruitment specialist and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

Your role is to manage a range of Central Services for the Eikon Charity and to be a familiar constant presence in the Eikon offices. Central Services includes IT, Data Compliance, Health and Safety, Facilities. Facilities includes the site at Fullbrook and the associated site maintenance of the cabins and the garden. In addition to this you will line manage the reception function on site. A portion of the role will be managing outsourced providers who are accountable to support the specialist nature of these services. These outsource providers include Health and Safety (Croner) IT (ramsac) Data Protection (Satswana). You will also support the service data management work, this involves monthly reporting and service data provision, in accordance with the reporting calendar.

Responsibilities 

IT Management

• Manage the operational IT delivery via Eikon’s IT partner (ramsac) 
• Manage the continuous improvement of the IT infrastructure
• Oversee and direct the work and tasks of the data officer (IT support)
• Attend quarterly management meetings with outsourced IT provider including technical IT consultant visits
• Oversee Help Desk approvals
• Review monthly total IT estate in partnership with ramsac and Data Officer
• IT hardware, software and comms:
• Manage the relationship with repair partner (one touch) and disposal partner (CPR)
• Manage the procurement processes for hardware, the installation and allocation of hardware (e.g. printers, AV equipment, laptop, mobile devices, wifi infrastructure etc.) with the support of the Data Officer
• Manage the communications licenses with our comms partner (DRC) 
• Oversee the MS license estate and allocation of MS software and our third party applications
• Contribute to planning and assist with the delivery of the IT roadmap

Data Protection and Management 

• Manage data compliance in accordance with relevant legislation and regulations (GDPR), with support from the fractional data protection provider, Satswana
• Manage the relationship with Satswana (outsourced Data Protection Officer)
• Ensure Data Protection Impact Assessments are in place across the organisation
• Recording and reporting of routine data breaches, escalating if significant breach has occurred

Data Reporting (Services)

• Support with the provision of data to help monitor and evaluate all services in line with ambitions 
• Collaborate with line manage on bespoke data requests
• Support the organisation in ensuring data integrity of reports 
• Manage the monthly reporting templates (Mindworks outputs, Data Protection Impact Assessments, Internal outputs and Internal outcomes)
• Manage the quarterly reporting templates (Mindworks outcomes, Innovations Grant, Youth Support Practitioners end of term reporting, Fundraising Strategic reports, data for exec report and data for bespoke reporting requests)
• Responsible for reviewing and recommending changes to the Data Protection Policy

Fire, Health and Safety

• Responsible for fire, health and safety management and standards across the whole organisation, supported by a specialist organisation (Croner)
• Responsible for managing the Health and Safety relationships with the outsourced provider (Croner) 
• Responsibilities include but aren’t limited to:
  •  Fire, Health and Safety Policy
  • Ensuring Fire Health and safety procedures in place for the Fullbrook site
  • Monitoring and where possible ensure the organisation is implementing the relevant policies, procedures and associated forms across the organisation for Fire, Health and Safety
  • Raising Fire, Health and Safety risks and working collaboratively with Leadership to put in place measures to mitigate against them

Facilities

• Manage the facilities at Fullbrook, including the provision of reception roles and responsibilities, office and garden maintenance and support to onsite teams, interior and exterior décor – including noticeboards 
• This includes line management of your team and dotted line supervision for garden club volunteers for garden maintenance; this includes managing the relationship with the gardening contractor
• Overseeing annual compliance checks. e.g Pat Testing; Smoke alarms; air conditioning units
• Managing the relationship with the outsourced cleaning contractor (Minster Cleaning Services)
• Responsible for reception cover. From time to time it may be necessary for you to support in filling gaps in reception cover. i.e. sickness/holidays/absence
• In collaboration with colleagues continuously improve the facilities space, always focusing on the service users and underpinned by a strong ethos of equality diversity and inclusion, wellbeing and safeguarding
• Responsible for coordinating scheduled and unscheduled site maintenance
• Review, with oversight from appointed Trustee, our organisational insurance; ensure it is fit for purpose, renewed in a timely manner and manage the relationship with our Brookers WRS

ID: 1543 Assistant Director Services and Innovation

Service: Gloucestershire Hub (and surrounding areas) Central Region

Salary: Grade 5 Point 39 – 46: £47,264 - £54,728 FTE per annum (£28,358.40 - £32,836.80 per annum, pro rata)

- Additionally, £480 home-based allowance FTE per annum

Location: Home based with travel to various locations in Gloucestershire and surrounds (the post holder is also expected to regularly spend time at our delivery sites within Stroud and the Cotswold’s).

Hours: 3 days – part time (22.2 hours per week)

We offer flexible working arrangements - please see below for more details

Contract: Permanent Contract

Family Action & the Role’s Impact:

At Family Action we support people through change, challenge or crisis. It’s what we’ve done for over 150 years. We protect children, support young people and adults and offer direct, practical help to families and communities.

We see first-hand the power of family to shape lives, for better or worse, so we speak up for the

importance of family in national and local policymaking, amplify family voices and represent the changing needs of families in the UK today.

We are seeking a highly skilled and strategic leader to provide high-level leadership across Family Action’s services in Gloucestershire and surrounding areas, ensuring the safe, high-quality, and financially sustainable delivery of children, youth, and family services.

You will bring significant experience in managing services for children, young people, and families with complex needs. You will have a strong track record of leading and developing multidisciplinary teams, while driving continuous improvement and service excellence.

As a system leader and convenor, you will build and maintain strategic relationships across local authorities, health, and the voluntary and community sector. You will play a key role in driving Family Hub transformation, promoting innovation, and contributing to the ongoing growth and strategic development of Family Action’s work in the region.

Family Action are forward looking, ambitious and have a commitment to continuous improvement and development. We are a people-focused, can-do organisation that strives for excellence in all we do, and operates with mutual respect. If you share these values and have the necessary skills we want we look forward to hearing from you.

At Family Action we transform lives by providing practical, emotional and financial support to those who are experiencing poverty, disadvantage and social isolation. We have been building stronger families since 1869 and today we work with more than 60,000 families in over 150 community based services, as well as supporting thousands more through national programmes and grants.

Responsibilities:

Leadership, Performance and Strategic Delivery

· Lead strategic partnerships

· oversee service performance and safeguarding, and drive innovation across Family Hubs and related services.

Line Management

· Manage recruitment, development, and performance of staff, supporting a high-performing and learning-focused culture.

Financial Responsibility

· Oversee budgets, manage financial risks, and contribute to sustainable service development.

Internal/External Relationships

· Represent Family Action externally and build strong partnerships to support integrated service delivery.

Quality Assurance

· Ensure high-quality, safe, and compliant services through effective monitoring and continuous improvement.

Main Requirements (for details check the job description and person specification):

· Proven experience leading services for children, young people, and families with complex needs.

· Strong track record in stakeholder engagement and cross-sector partnership working.

· Ability to manage teams, budgets, and service performance to a high standard.

· Knowledge of safeguarding, regulatory frameworks, and quality assurance processes.

· Commitment to equity, diversity, and inclusion, with an understanding of structural disadvantage.

· Appointments are subject to Family Action receiving a satisfactory disclosure from the Disclosure and Barring Service – Enhanced

Benefits:

- an annual paid leave entitlement that commences at 25 working days, rising each April by one day, subject to a maximum of 30 working days plus bank holidays

- up to 6% matched-pension contributions

- flexible working arrangements and new starters have the right to make flexible working requests from day one of employment

- enhanced paid sick leave and paid family leave provisions

- eye care and winter flu jabs vouchers

- cycle to work scheme

- investing in your professional development with ongoing quality training and career development opportunities

We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect.

To Apply:

· complete an application form on the Family Action portal

· Closing Date: Sunday 7th September 2025 at 23:59

Interviews - week commencing 15th September and 22nd September - dates to be confirmed.

For direct queries or if you would like to discuss any aspect of the selection process or flexible working requests, please email: Gabriel Hall (full email address in advert document)

Our commitment to Equality, Diversity & Inclusion:

We are happy to consider any reasonable adjustments that candidates may need during the recruitment process and you will be asked whether you require any adjustments if shortlisted for interview. We also make reasonable adjustments on the job, where required.

We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. Intersectionality is important to us and we particularly welcome applications from ethnically diverse communities, LGBTQIA+ candidates and disabled candidates because we are committed to increasing the representation of these groups at Family Action. We know that greater diversity will lead to even greater results for families and children and strive for our workforce to be truly representative of the diverse communities we support. We offer a guaranteed interview scheme for disabled applicants who meet the minimum criteria for the role, and will reimburse your travel cost if you attend an interview.

For this vacancy, we are also applying positive action to improve the representation of people of colour in senior operational management roles at Family Action. As such, the guaranteed interview scheme is extended to applicants of colour who meet the minimum criteria.

*Ordinarily Family Action appoints new starters at the starting point of the salary scale (with subsequent annual pay progression), unless you have experience that would justify appointment further up the salary scale or there are any other exceptional reasons.

We're looking for a Philanthropy Manager to join our ambitious fundraising team. In this role you will deliver excellent relationship management (prospecting, cultivation and stewardship) for a growing portfolio of high net worth prospects and major donors to help the team achieve ambitious and growing financial targets. You will also support our special events programme by contributing to the development of events for high value supporters.