Office manager jobs

Jangala is seeking a technically adept and impact-driven person to generate insights from our internet inclusion projects across the UK and internationally. This role will be central in demonstrating the outcomes of Jangala’s programmes, improving our products and support to partners, and contributing to our organisational learning as we aim to deliver socially impactful internet to  4 million people by 2030.

This is a unique opportunity for a candidate equally comfortable designing and conducting qualitative field surveys and focus groups  as they are working with large-scale datasets. You will work directly with rich telemetry from our connectivity devices - complemented by interviews, surveys, and case studies - to understand and communicate the real-world impact of digital inclusion.

About Jangala

Jangala is a technology charity dedicated to providing essential internet access globally, with the goal of  connecting 4 million people to the internet  by 2030. Founded in 2015 as a volunteer initiative providing Wi-Fi to 5,000 people in the Calais Jungle refugee camp, Jangala offers a unique approach through its novel connectivity solutions, and takes great pride in its strong partnerships with international aid actors, grassroots organisations and public bodies. To date, we have directly connected 100,000 individuals across 36 countries.

We are driven by a vision of equalising technology for everyone, and are fully committed to addressing the realities of digital exclusion and the fragilities of internet connectivity, both in the UK and around the world. As a non-political, non-governmental registered charity, we focus on bridging the digital divide and enhancing connectivity resilience.

Since our full-time founding, we’ve made a significant impact through innovative technology and robust partnerships. Big Box, our rugged connectivity champion, serves critical and challenging deployments, from response teams in an emergency zone to a remote educational hub. Get Box, developed rapidly during the COVID-19 pandemic, ensures that households and individuals are able to  stay connected to the internet, whatever their circumstances. 

Details of the role

You will design and deliver Jangala’s monitoring, evaluation and data analysis activities. The role will report to Jangala’s Head of Programmes and be a member of the Jangala’s programmes department which leads on the delivery of Jangala’s donor-funded programmes in the UK and internationally, deploying Jangala’s award-winning technology and developing partnerships with community groups and grassroots organisations, charities, local authorities and the United Nations.

Key responsibilities will include:

• Designing and implementing Jangala’s M&E and data analysis systems across UK and international projects, aligning with our 2030 Vision and Theory of Change, as well as donor requirements

• Leading the design and implementation of both quantitative and qualitative data collection tools, including structured surveys, stakeholder interviews and case studies, ensuring methods are ethical and appropriate for diverse contexts

• Developing pipelines and scripts (primarily in Python) to analyse and interpret device telemetry data - eg. usage patterns, uptime, throughput and context-specific behaviours - across tens of thousands of devices operating in a variety of contexts

• Integrating qualitative findings with telemetry and survey data to develop a holistic understanding of impact, progress against indicators and our Theory of Change

• Collecting and analysing data and feedback from partners, end users and stakeholders eg. interviews, surveys and the development of case studies

• Collaborate with delivery partners and external stakeholders  to carry out M & E activities and report creation

• Ensuring the secure and organised storage of M&E data and supporting system improvements for capture and access

• Supporting fundraising and communications through evidence-based storytelling and impact narratives

The person we're looking for

We are open to applicants from a variety of professional backgrounds, but the ideal candidate will have a strong combination of data analysis skills, experience in M&E or social research, and a passion for digital inclusion and social impact.

We understand that many people - especially people who identify as women, people from ethnic minority backgrounds or from other underrepresented groups - only apply for jobs when they believe they match 100% of the criteria. If you don’t meet all the criteria but you’re inspired by Jangala's mission and are eager to work on programmes that help some of the world’s most excluded populations, we want to hear from you.

Core Requirements:

• At least 3 years of professional experience in a relevant field (eg. data analysis, M&E, research, social impact)

• Experience with quantitative and qualitative research design, survey tools, and statistical methods

• Proficiency in Python/Julia data analysis and visualisation; ability to work with large or structured data sources and build reproducible analysis pipelines

• Familiarity with tools such as Excel, Kobo Toolbox, Dovetail or SPSS

• Strong communication skills, including the ability to present complex data clearly to non-technical audiences in reports and presentations

• Excellent interpersonal skills, including the ability to collaborate across technical and programme teams, and with partners

• An understanding of data protection principles, and an appreciation of ethical considerations of M & E activities involving underserved communities, including in conflict-affected countries

• Commitment to Jangala's mission and values

Desirable Requirements:

• Prior experience in one or more of the following sectors: technology, humanitarian, UK charities or international development sectors

• Working knowledge of additional languages besides English, particularly French, Spanish or Arabic

• Experience with geographic data, real-time telemetry or Internet of Things platforms

• Familiarity with Theories of Change and logical frameworks

• Willingness to travel for short project-related assignments

Important details

Jangala’s office is based in London and operates a remote-first working policy. However this is a UK based role and travel to our London office will be required for mind-mapping and collaborative work at least once a week. 

We are committed to creating an environment that attracts, motivates, and supports the best people from all backgrounds. This includes:

• Flexible working (general arrangement is one day in the office per week)

• 29 days of paid leave a year, on top of paid bank holidays (in a normal year that’s 37)

• Quarterly bonus assessed on a whole team level

• 5% employer pension contribution

• Gender inclusive office facilities

• Free gym and climbing membership

• Potential shadow share options in future commercialisation

• Enhanced parental leave

• A real focus on learning and development with each person having an L&D budget

• Yearly opportunities to volunteer and gain on-the-ground experience of the impact Jangala is having in communities and disaster areas

• Team days out

• A hiring process that emphasises experience, talent and motivation, rather than academic qualifications or CV specifics

We welcome applications from people of all gender identities, ages, sexual orientations, nationalities, religious beliefs or none. We particularly encourage applications from groups traditionally underrepresented in the technology and charity industries. Please note that we are only able to accept applications from individuals who already have the right to work in the UK.

If you’re motivated by our mission and believe you can help drive Jangala’s demonstration of its impact and continuous improvement during the next phase of the organisation’s journey, we’d love to hear from you. Please send a CV (1-2 pages) and a cover letter (1 page) detailing why you’re a great fit for this role

Location: Weymouth

Salary: Grade 4 - £34,085 per annum pro rata

Hours: Part time – 30 per week - working pattern to be agreed with the successful candidate

Contract: Fixed term until 31st March 2026

Closing date: Wednesday 28th May 2025 at 11.30 pm

Do you have experience of coordinating services and working in collaboration with multiple support agencies? If you are looking for a new opportunity then join Shelter as Reach Out Coordinator and you could soon be making a difference to people affected by housing issues and substance use.

About The Role

Your role will be to oversee the delivery of the service, making sure the programme meets its aim, including being the first point of contact for the multi - agency Reach Out team and line managing the Complex Lives Navigator. Responsible for reporting in collaboration with the Data Officer, you will provide reports to the quarterly Board and Governance meetings.

Identifying opportunities for systems change will also be a key part of the role, including building relationships with agencies and people with lived experience to understand issues and barriers to accessing treatment, using data and feeding back insight where needed and making sure lessons learnt inform future service delivery.

About You

You have experience of developing relationships and building trust with both individuals and partner organisations and excellent skills in communication and problem-solving.  With demonstrable experience of performance reporting, chairing and facilitating meetings and workshops, you are able to establish joint working protocols and referral pathways with partner organisations.

Experience of analysing data and developing insights to monitor and evaluate the service, along with experience of safeguarding frameworks, line management and experience and understanding of drug and alcohol services.

Benefits

In return we offer a competitive salary as well as a wide range of benefits, including 30 days of annual leave (pro rata), enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

About The Team

The Reach Out Service supports people who have substance use issues, taking the support to them either in their accommodation or where they are rough sleeping. The service supports people with their current goals, which can include areas such as starting prescription medication, group work, continued substance use and abstinence.

You will be part of the Dorset Hub which has offices in Bournemouth and Weymouth and will link in with other Shelter teams, including the community advice and legal teams. We offer specialist housing advice and legal representation as well as housing workshops and lived experience activities in the community.

About Shelter

Home is a human right. It’s our foundation and where we thrive. Yet every day millions of people are being devastated by the housing emergency.

We exist to defend the right to a safe home. Because home is everything.

We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.

Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.

How to Apply

Please click ‘Apply for Job’ below. You are required to submit a CV and responses to the four ‘About You’ points from the job description listed below. Each response should be no more than 350 words each.

• Have experience of developing excellent relationships and building trust with partner organisations and individuals to understand their needs and issues, getting to the route of the problem and learning from this to inform future service delivery
• Be able to analyse and reflect on data and insight to monitor and evaluate the effectiveness of the service, providing regular reports to Partnership Board
• Have demonstrable experience and understanding of drug and alcohol services to identify the barriers to current services and collaborate with partners to propose effective solutions
• Use experience of line management to support and develop the Complex Lives Navigator

Please provide specific examples following the STAR format.

Any applications submitted without a supporting statement will not be considered. 

Safeguarding Statement

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

Recruitment Agencies

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

Project Support Officer (Part-Time)

Location: London (Hybrid)

Salary: £20.52ph
Hours: 14 hours per week (Monday to Friday)
Contract Type: Temporary

Are you highly organised with a passion for supporting impactful projects? We’re excited to be recruiting for a Project Support Officer for a prestigious organisation in London. This role offers an excellent opportunity to contribute to meaningful digital transformation projects within a dynamic, supportive team environment.

About the Role

As the Project Support Officer, you will play a crucial role in supporting the CRM_CMS Project Manager and project teams to ensure the successful delivery of the Digital Transformation Strategy Group (DTSG) Programme and integrated projects. Your work will help shape how the organisation leverages technology for long-term success.

Key Responsibilities

• Provide administrative and project management support, including scheduling meetings, preparing minutes, and ensuring timely follow-up on actions.

• Manage risk registers and escalate unresolved risks, ensuring effective governance and project control.

• Support the development and implementation of change management processes for the CRM_CMS project.

• Assist in the creation of internal project assurance measures and ensure compliance with audit requirements.

• Facilitate workshops and meetings to identify risks, benefits, and key communications.

• Undertake financial administration, including processing purchase orders, invoices, and monitoring project expenditure.

• Maintain clear communication with stakeholders and support the promotion of project activities across multiple channels.

What We’re Looking For

Essential:

• Degree-level education or equivalent experience.

• Proven experience supporting digital projects and managing project documentation.

• Strong administrative skills, including financial administration and stakeholder coordination.

• Excellent organizational skills with the ability to prioritize and meet deadlines.

• Proficiency in Microsoft Office (including Teams and SharePoint) with excellent IT skills.

• Strong written and verbal communication skills, with attention to detail.

• Ability to work both independently and collaboratively in a team environment.

Desirable:

• Experience in maintaining SharePoint and Teams sites.

• Strong numerical skills and ability to analyze data.

• Previous experience supporting steering groups or project boards.

Personal Attributes

• Commitment to providing outstanding customer service.

• Proactive problem-solving skills with a flexible approach to work.

• Dedication to equality, diversity, and confidentiality in all professional interactions.

Why Join?

You’ll be part of a collaborative and forward-thinking team within a highly respected organization. This role provides the opportunity to develop your project management skills while contributing to impactful digital transformation initiatives.

How to Apply

Applications will be reviewed on a rolling basis, so early applications are encouraged.

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

Part home/Part office (London) based

UNICEF ensures more of the world’s children are vaccinated, educated and protected than any other organisation. We have done more to influence laws and policies to help protect children than anyone else. We get things done. And we’re not going to stop until the world is a safe place for all our children.

This is a great opportunity to join the UK Committee for UNICEF (UNICEF UK) as a Foundations Executive.

This role will build and nurture relationships with UK-based trusts and foundations. You will have individual responsibility of taking care of a portfolio of predominantly four and five-figure donors. You will be responsible for embedding these important ongoing donors into the UNICEF UK family, and actively seeking out and identifying new potential donors.[UA1] [GG2] 

You will already be experienced in successfully raising funds from trusts, foundations, major donors, and/or other supporters. We are also open to candidates with transferable skills that are relevant to the role, such as strong written and verbal communication skills. Experience of using research mechanisms and producing good quality communication for high value donors is highly desirable.

Act now and visit the website via the apply button to apply online.

Closing date: 9am, Monday 19 May 2025,  

1st Interview date: Tuesday 3 June 2025, via video conferencing (MS Teams).

2nd Interview date: Wednesday 18 June 2025, in person at UNICEF UK office.

In return, we offer:

· excellent pay and benefits (including flexible working, generous annual leave and pension, big brand discounts and wellbeing tools)

· outstanding training and learning opportunities and the support to flourish in your role

· impressive open plan office space and facilities on the Queen Elizabeth Olympic Park

· an open culture and workplace with colleagues who share our values, enjoy their work and are motivated to do their utmost for children.

· the opportunity to work in a leading children’s organisation making a difference to children around the world

Our application process: We use a system called "Applied" that anonymises your responses and focuses on your actual skills that are relevant to this role. This benefits you by giving you a greater chance of expressing your skills in this objective selection process.

We are gradually moving back to our offices on the Queen Elizabeth Olympic Park in Stratford, East London and we anticipate most colleagues will work one or two days a week in the office and the rest of the time from home. We will happily discuss other flexible options to suit your circumstances.

We particularly welcome applications from black, Asian and minority ethnic candidates, LGBTQ+ candidates, disabled candidates, and from men, because we would like to increase the representation of these groups at this level at UNICEF UK. We want to do this because we know greater diversity will lead to even greater results for children.

UNICEF UK promotes equality, diversity and inclusion in our workplace. We make employment decisions by matching business needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation.

We welcome a conversation about your flexible working requirements, personal growth, and promoting a workplace where you can be yourself and achieve success based only on your merit.

The successful candidate will be required to apply for a criminal records check. A criminal record will not necessarily bar you from working with us. This will depend on the nature of the role and the circumstances of your offences.

We only accept online applications as this saves us money, making more funds available for us to help ensure children’s rights.

If you require support in completing the online form or an application form in an alternative format, please contact the Supporter Care line during office hours.

If you do not hear from us within 14 days of the closing date, please assume your application has been unsuccessful on this occasion. Please note that we only provide feedback to shortlisted candidates.

Registered Charity Nos. 1072612 (England and Wales) SC043677 (Scotland)

Key information:

• Salary: £27,810 per annum
• Full time – 37.5 hours a week, with occasional weekend and evening working
• 12 months fixed term
• Closing date: Monday 26 May 2025
• Provisional interview date: week commencing Monday 2 June 2025

Can you use your love of nature and your environmental experience to help bring our parks to life?

We are looking for an enthusiastic, nature-loving person with a strong environmental background who can work with stakeholders to deliver urban greening initiatives (such as SuDS, planters, street trees, and swift towers), share your skills with local people so they can replicate practical urban greening actions themselves, and encourage engagement and support for urban greening in our local community.

The role will involve:

• Developing a programme of activities to inspire and educate local people about urban greening initiatives
• Leading talks and workshops on topics such as local wildlife and conservation
• Attending community events to promote urban greening principles
• Alongside the Programme Manager, managing the project delivery including budget
• Collect and analyse data on the success of nature-based initiatives and programmes

We are looking for an experienced and passionate direct marketing professional, or someone with relevant transferable skills, to join us as our new Direct Marketing Fundraiser. 

This is an exciting time to join the fundraising team with significant growth across multiple income streams, including individual giving. This role will be integral to developing our individual giving programme to support the growth and sustainability of our income, whilst also driving supporter engagement. You will be responsible for the hospice’s direct mail campaigns and maintaining and developing strong relationships with donors to maximise income generation. You will be involved in a range of individual giving activities including regular giving, appeals and lottery.

You will have excellent communication skills, being able to communicate effectively with staff, volunteers and supporters and will work closely with our Communications and Marketing team. We are looking for someone with an eye for detail, strong organisational abilities and a track record of delivering projects on time.

Based at our state-of-the-art children’s hospice just outside Maidenhead, this role is a brilliant opportunity for someone to add value to a growing fundraising team. If you are passionate about raising money to help, make our services available to all families that need us and will reflect our core values in all that you do, we would love to hear from you.

As well as a competitive salary, we offer a generous annual leave entitlement, access to a pension scheme as well as private medical insurance and life assurance. You will also have free on-site parking and will benefit from an Employee Assistance Programme.

The role is a two day a week commitment. (16 hours) £150 per day.  We are flexible on working from home but would prefer that at least one of the two days is at the office with the other two staff members, our Office Administrator and CEO.

It involves –

Monitoring and recording all income for the charity

Sourcing funding, at present primarily from Trusts and Foundation or individuals

Collaborating with the office team on other fundraising initiatives and events

Support the delivery of digital fundraising activities

Being a small team, other tasks may come up from time to time

Exploring and obtaining fundraising from Corporate entities.

It requires –

A good knowledge of a CRM database, preferably Advantage nfp

Good writing and communication skills

Someone with attention to detail

Someone who can work flexibly in a team.

The charity has an office in Bermondsey

To apply please email  with a CV and covering letter outlining any experience of health or stroke related work additional to your fundraising experience.

A new opportunity has arisen to join the PR & Comms team as London’s Air Ambulance Charity’s in-house Videographer.  This role will have plenty of freedom to create innovative, creative video content for teams across the charity and frontline service, from storyboarding to filming and through to editing.  They will need to respond to briefs to produce films that are in line with our brand personality but also will be empowered to bring their own content ideas to help us deepen our connection with London, inspire people to support our cause, and help our clinical teams communicate the importance of the pioneering work they do. 

Be a part of a collective and supportive team by joining the London District.

Our Admin Assistant will be a core member of the team and will have the opportunity to engage with the many workstreams in the life of Methodism in London. We’re looking for someone who is a great organiser (of themselves and others), fab at administration, but you’ll also need some skills in IT applications. We value independent thinkers, working on your own initiative, but also those who can work collaboratively with a team, and bounce those ideas.

Why work with us?
A brilliant central office in Westminster, ability to work remotely, great (supportive) colleagues, flexible working, learning and development opportunities, pay, pensions and generous down time, committed to equality diversity and inclusion, and, did we mention the great colleagues?

Take a look at the job description. If this is for you, complete an application form, or give us a shout with any questions about the role.

The Marketing and Digital Content Lead will work within the marketing team to create new content and input into marketing planning and strategy, for Ethical Consumer, the UK’s longest running alternative consumer organisation.

Ethical Consumer is a not-for-profit multi-stakeholder cooperative, and welcomes applications from all sections of the community. We use name-blind shortlisting. The offices are upstairs in a wheelchair accessible building in Manchester. Remote working is possible.

Co-operative Responsibilities

All permanent staff are members. All members share the responsibilities of running the co-operative, including:

• Taking part in the decision-making process
• Subgroups for areas of management including Personnel, Finance or Publishing.

Specific responsibilities

* The Marketing and Communications Executive will work within the marketing team to create new content and input into marketing planning and strategy. You will be supported in learning how to do this if needed.

* The role will involve using our social media channels (Bluesky, Facebook, Instagram, Linkedin, Youtube) to engage our audience, with a focus on developing our YouTube channel.

* This involves creating infographics, social media posts, and planning video content (currently working alongside freelancers on video production) to help promote our content to new audiences.

* The successful applicant will also be writing web copy based on our guides and other marketing copy as needed. Training and support is available for this.

* They will also assist with creating email campaigns and user engagement surveys where needed.

* Training can be given to enable the successful applicant to manage more technical aspects of EC's social media, including monitoring performance using existing site monitors and analytics and understanding search engine optimisation.

* The successful applicant will be expected to work on their own initiative and have a strategic way of thinking of comms in order to help deliver our marketing strategy.

ECHO supports children and young people with heart conditions and their families, who have been treated within the Guy's and St Thomas' NHS network of 47 hospitals. Congenital heart disease is the most common birth defect and affects just under 1 in every 100 babies born throughout the UK.

ECHO helps from diagnosis, which is often during pregnancy, throughout any treatment and care pathway or bereavement. Families are supported at every stage of their heart child’s journey throughout childhood, teenage years and during the transition to adult services.

ECHO’s new Engagement Coordinator will be confident, self-motivated, and capable of managing projects independently. They will be responsible for building strong relationships with stakeholders, coordinating engagement activities, and ensuring these are executed successfully.

The role requires a proactive, flexible, results-orientated individual with a passion for creating meaningful connections and working autonomously to achieve goals. You will lead with a “Make it Happen” approach to benefit the families we support in the children’s cardiology network connected to the Evelina London, Royal Brompton, and Harefield hospital networks (47 hospitals).

Can you:

Read the room when attending events, meetings, and conferences, with the confidence to share the ECHO story in a professional manner and with a smile?

Lead and coordinate engagement activities: Plan, execute, and manage engagement strategies, events, and initiatives that drive interaction with our community (fundraisers, families, professionals, volunteers, and staff).

Develop strong relationships: Build and maintain positive, professional relationships with internal and external partners to ensure effective communication and collaboration, knowing when and how to ask for support and help.

Negotiate discounts, freebies, and special moments for children, young people, and families.

Present to anyone who wants to hear about ECHO, whether a small team in an office, a school assembly of 500, or an away day for lawyers or doctors. You will design the resources you need on a shoestring budget with limited time but deliver an impactful and memorable presentation.

Bring organisation to the team and operations through admin with a can-do approach.

Key Responsibilities:

· Galvanise support by identifying opportunities, persuading people to get on board and following through to secure trust and buy-in

· Develop a GREAT supporter journey for everyone who donates to us, helping them to maximise opportunities to raise money and spread the word about ECHO.

· Provide reliable and time-critical information and be a go-to person for our community, for example:

    o  A team of runners taking part in an event.

    o  A team of medical professionals helping with our information resources.

    o  Stories for social media.

· People, presentations, and engagement – confidently stepping up to present, walking into groups with ease, and engaging people naturally and enthusiastically.

· Bringing energy, charisma, and a proactive approach to every interaction – from chatting with families to speaking at events or engaging new supporters.

Closing date to apply:  03rd June 2025

Interview Dates: Monday 16th or Monday 23rd June 2025

For full details, see the full Job Description and Person Specification attached.

At MRS Independent Living, we are committed to creating a society where everyone can live independently and with dignity. Our vision is a society where everyone has control over their lives and can stay independent, active, and connected to the world around them. Our mission is to provide practical help so that people who need support can live safely and well in their homes and communities. 

We achieve this through a range of vital services focusing on home adaptations, decluttering, exercise falls prevention, digital inclusion, reducing isolation, and providing advice and advocacy. Our values are rooted in equity, empathy, and a strengths-based approach. 

We are a social enterprise as well as a charity, which means we charge for some of our services and use any surplus to help fund our community projects. Our income comes from a variety of sources including contracts, grants and increasingly, individual donations. 

About the role

We are seeking a proactive and organised Finance Officer to join our small, friendly team for 1 day per week (0.2 FTE) on a permanent basis. This is a hybrid role, offering a mix of home and occasional office-based working from our base in Hackney. 

Reporting to the Director, you will play a crucial role in ensuring the smooth and accurate management of our finances. You will be responsible for bookkeeping, financial reporting, and contributing to the overall financial health of the organisation. This is a fantastic opportunity to utilise your finance skills within a supportive environment where your contribution will have a direct impact. 

We’re looking for an experienced finance administrator or officer with a strong understanding of bookkeeping and financial reporting, ideally within a charity, social enterprise or small business. You’ll possess exceptional numerical skills, a keen eye for detail, and excellent organisational and time management abilities. You’ll also be a proactive problem-solver with a warm and friendly communication style and the ability to work collaboratively within a small team.

If you are looking for a rewarding part-time opportunity where you can contribute your finance expertise to a meaningful cause, we would love to hear from you.

If you’d like to have an informal chat about the role before applying, please contact Natalie Pink, Director.

There when it matters.

We have an exciting career opportunity for a Marketing and Communications Officer (known locally as Marcomms Officer) to join our expert Marcomms team here at Sue Ryder.
This key role sits within our Brand & Marketing team, working across projects with our Healthcare, Income Generation and Creative teams. You will work closely with colleagues across the organisation as well as building relationships with our key marketing suppliers and agencies.

You will help position Sue Ryder as a specialist and expert end-of-life care and bereavement support provider, supporting the team to develop strategic and tactical marketing communications and ensure end-of-life care and bereavement marketing messaging is consistent and on brand across all marketing and communications activity.

About the role:

At Sue Ryder, we have a challenger brand mindset, with ambitious plans to grow so we can help more people who are dying live well and provide better grief support for everyone who needs it.
The Marcomms Officer reports into a Marketing Manager and works across the Brand & Marketing team to:

• Develop effective marketing assets and campaigns for brand, healthcare and income generation.
• Work closely with in-house and external designers to deliver marketing campaigns and assets.
• Ensure brand and health marketing messaging remains consistent and on brand across all activity.
• Support the management and usage of our marketing and design tools and platforms.

Key Responsibilities:
• Develop effective marketing campaigns and assets for Healthcare, Income Generation and Volunteering teams, ensuring objectives are met and integration opportunities are maximised across the charity
• Work closely with in-house and external designers to deliver marketing campaigns and assets.
• Manage day-to-day relationships with external suppliers, such as printers, freelancers, photographers, and creative agencies on allocated projects.
• Represent the Brand & Marketing team on selected organisational working groups and actively engage with our internal networks.
• Help manage our marketing tools and platform to support usage across the organisation.
• Provide project support to our Creative Team, for example co-ordinating brand photography shoots.
• Ensure all healthcare and fundraising literature is in stock, on brand and updated in terms of content, consent, permissions and legal requirements.
• Have a clear understanding of our brand guidelines and key messaging and support embedding this across all our marketing communications.
• Build strong, internal relationships with stakeholders across Sue Ryder.
• Support the smooth running of the team administration.

About you:
Essential
• Experience of managing and delivering marketing campaigns on time and on budget
• Experience of managing and developing creative assets which are relevant and impactful to the specific audience.
• Experience of working with creative and print agencies.
• Excellent communication skills to build effective relationships with internal colleagues within the wider marketing and communications department such as PR and digital to ensure integrated working
• Keen attention to detail
• Excellent time management and prioritisation skills, able to work at pace across a range of projects

Desirable
• Relevant experience working in a charity or agency environment
• Experience of working with brand management.

Sue Ryder is here to make sure everyone approaching the end of their life or living with grief can access the support they need. There is no one size fits all when it comes to how we cope and the help we need, but with our support, no one has to face dying or grief alone.

We reserve the right to close this advert prior to the closing date should we feel we have a sufficient number of suitable applications.

Benefits
• Company pension scheme
• 27 days holiday - rising to 33 with length of service plus bank holidays
• Enhanced maternity and paternity pay
• Enhanced sick pay
• Employee Networks - LGBTQ+, Ethnic Diversity and Equality, People with Disabilities, and Women and Non Binary Individuals
• Staff discount of 10% on new goods online
• Structured induction programme and learning and development opportunities.

We actively encourage applications from people from all backgrounds to help us to provide the best possible experience for the people who use our services and continue to make Sue Ryder a great place to work, and attract and recruit the best, most diverse workforce possible.
We are particularly interested in increasing applications from the global majority, LGBTQIA+ and people with disabilities as they are currently underrepresented in our organisation.

Please let us know if you have any feedback to make our recruitment processes more accessible and inclusive or if you require any adjustments made to your application or interview process 

If you want more than just a job, we want you.

Join the team and be there when it matters.

Age International is recruiting for a Senior Policy Adviser with a proven background in achieving impact, for a 12-month maternity cover contract, working 28 hours per week. Salary advertised is FTE - 35 hours.

This is a superb opportunity to join a small but mighty organisation, with a strong mission to champion older people's rights internationally. Leading our external-facing policy and influencing in the areas of Gender and Climate, you will ensure the experiences and contributions of older people are central to these policy spaces.

We have made significant progress in recent years, and your evident track record will help take our work into its next stage. This is an ambitious brief, so your strategic thinking and ability to prioritise will be key.

Key purpose of the role
1. To lead the areas of Gender and Climate for Age International's policy and influencing work, in support of the organisation's strategic influencing objectives - including influencing relevant external stakeholders.
2. To line manage the Policy Adviser (Health and Humanitarian) and support other Influencing colleagues.
3. To facilitate collaborative working relationships for increased impact.
4. To ensure high quality policy analysis and communications.

Please note that due to the Hybrid nature of this role, the successful applicant will be required to commute to the central London co-working hub on a regular basis. We anticipate this being twice a week. Your travel costs to the London office are not covered by the charity.

Must haves:

The below competencies will be assessed at the indicated stage of the recruitment process: Application = A, Interview = I, Test and/or Presentation = TP

Experience
* Experience of effective communications with diverse UK and international policy stakeholders across barriers of language, culture and power dynamics. (A I)
* Experience of research and policy analysis and translating complex data and evidence into engaging written content for a variety of audiences. (A I)
* Experience of influencing stakeholders at different levels within UK political / policy and international institutions to achieve policy change. (A I)
* Experience of participating actively in and/ or coordinating civil society networks and working groups to influence decision-makers collaboratively. (A I)
* Line management experience, including enabling clear objective setting and supporting professional development. (A I)

Skills and Knowledge
* Ability to take a strategic approach to stakeholder influencing and to align policy work with influencing goals. (A I TP)
* Ability to build effective working relationships internally and externally, to consult, negotiate and build support for initiatives across teams and with partner organisations, balancing collaborative working and listening skills with the ability to promote Age International's agenda. (A I)
* Ability to represent Age International with senior-level external contacts. (I)
* Ability to deal with situations that require a high level of tact and diplomacy. (I)
* Excellent written and oral communications, matching tone and style to different audiences and occasions. (A I TP)
* Ability to attend events related to areas of focus, in the UK and very occasionally to travel internationally. (I)

Personal attributes
* Fully supportive of Diversity, Equity and Inclusion. (I)

Great to haves:

Experience, Skills and Knowledge
* Knowledge of international development, including an understanding of UK, European and global institutions and their policy processes. (A I)
* Knowledge of global population ageing and the views, needs and aspirations of older people in lower and middle-income countries. (A I)
* Experience of leading projects, including managing budgets, collaborating with multiple partners and commissioning consultants. (A I)
* Experience and knowledge of the history of gender and development, and the structural issues that necessitate a feminist, decolonial approach to policy analysis. (A I)
* Ability to apply gender analysis, tools, concepts and approaches to a broad range of organisational contexts. (A)
* Understanding of climate change as it relates to older people and the globally ageing population, humanitarian contexts, as well as key concepts such as adaptation, mitigation, loss and damage and an appreciation of the key NGO calls for change. (A I)

What we offer in return

• Competitive salary, 26 days annual leave (pro-rata) + bank holidays + annual leave purchase scheme
• Excellent pension scheme, life assurance, health cashback plan and EAP
• Car Benefit Scheme, Cycle to Work Scheme and Season Ticket Loan
• Techscheme - buy any tech from Apple or Currys, up to £1000, and spread the cost over 12 months, interest free
• Blue Light Card Scheme
• You Did It Awards - recognition awards from £100-250.

Additional Information

Supporting statements and anonymisation
Candidates are expected to provide a supporting statement that explains how they meet the competencies annotated with an ‘A’ in the job description, to assess suitability for the position. Age UK acknowledges and accepts that AI may be used to support the application; we do expect candidates to personalise experience, knowledge and skills and failure to do so, may result in your application being rejected.

CVs will be anonymised by our recruitment system when you apply for a role. Our system is unable to anonymise supporting statements. Please could you remove any personal information including your name before you upload to support our inclusive recruitment process. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us if invited for interview.

Equal opportunities & Disability Confident Scheme
Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. Age UK is a Disability Confident Scheme employer. Due to high numbers of applications received, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.

Reasonable adjustments
Disabled job seekers can access reasonable adjustments at any stage of the recruitment process. All requests for reasonable adjustments are considered on a case-by-case basis, in collaboration with the disabled job seeker to best meet their needs, by contacting the recruitment team. Disability disclosures will be kept confidential and only shared on a need-to-know basis to support the implementation of adjustments. Disclosures will not be used to inform hiring decisions.

Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.

Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.

For a full list of benefits please see our website.