Office manager jobs
A place to create moments that matter
Salary: £30,878 per annum
Location: Peterborough, Hybrid (3 days in the office)
Contract Type: Permanent
Hours: 35 hours per week, Monday - Friday between 8am and 6pm.
Thousands of families across the country rely on us for a safe, affordable home. And as the housing crisis deepens, the work we do has never been more important.
It’s this belief - that everyone deserves a place to call home - that drives everything we do. Together, we find new ways to understand and champion our customers, support them and drive positive change.
For a career that means more and makes a meaningful impact on society, this is the place to be.
About the role
Always motivated to achieve brilliant standards of service, our Complaints Resolution Partners provide a first-class customer experience based on trust to our customers. Whilst we endeavour to always provide the best service to ensure our customers feel safe and secure in their homes, things don’t always go to plan.
It can be a stressful time when things go wrong so strong communication skills, empathy, professionalism, and resilience are key. You’ll liaise with contractors and internal departments to thoroughly investigate complaints and gather evidence to provide clear, detailed responses to our customers and seek their feedback to resolve their complaints within set timescales and enable continuous improvement of the service.
This is a great opportunity to make a difference for our customers and gain exposure across the business.
Salary
The spot salary for the Complaints Resolution Partner post is £30,272 per annum for applicants who fully meet the requirements of the post. Applicants, who do not meet all the requirements of the post, will start 5% or 10% below the spot salary.
About you
You will have extensive complaint handling experience in a regulated environment, dealing with stage 1 and stage 2 complaints including the awareness of the regulations set out by an Ombudsman. You'll also have exceptional customer service skills, with the ability to listen attentively, empathise with customers, and respond impartially. As we adhere to a regulated process with defined timescales for handling complaints, you'll be process-oriented, driven by a passion for problem-solving and ensuring issues are resolved within given timeframes. Strong influencing and stakeholder engagement skills are essential, as you'll collaborate with other departments to investigate circumstances and conduct thorough root cause analysis. Meticulous attention to detail, accuracy, and excellent verbal and written communication skills are crucial as we strive to resolve complaints with a positive outcome.
Complaints Resolution Partner Interviews
We want your candidate experience to reflect who we are - a place to grow, a place to thrive, a place to be you.
Stage 1: A Place to Connect
A call with the hiring manager. You’ll learn more about the role and team, and we’ll get to know you – your experience, goals, and what you bring.
Planned dates: 14th October
Stage 2: A Place to Show Your Strengths
A behavioural and scenario-based interview focused on how you apply your knowledge to real-life situations. You'll be asked to prepare a presentation and complete a Customer Service questionnaire in advance.
Planned dates: 23rd October
We aim to make the process clear, supportive, and genuinely valuable – a place where you feel informed and confident at every step.
A place to build a future
We have big ambitions. That means we need people who are driven to succeed and eager to grow. Here, you’ll have the opportunity to learn new skills, thrive in our collaborative environment, and take your career in different directions. We also support your health and wellbeing with 28 days of holiday plus bank holidays (pro rata for part time) – an extra day to celebrate your birthday and the option to purchase more – cash health plan, gym discounts, and a dedicated day to volunteer for a cause that matters to you.
And because we believe in supporting you now and in the future, this is a place to plan for your future – with access to both Defined Contribution and Defined Benefit pension schemes through salary sacrifice, helping you save more efficiently. We also provide life assurance at three times your salary for all colleagues, giving you added peace of mind.
If you require reasonable adjustments to any part of our recruitment process, please let us know we will ensure requirements are met.
Please don’t delay in submitting your application. Where roles are urgent or we receive a high volume of applications, we may interview and conclude the process prior to any closing date indicated.
Please note candidates must have current eligibility to live and work in the UK, Accent do not currently hold a sponsorship license.
If you’re looking for a place you can make a positive difference to society, to our organisation and to your future, apply now.
Recruitment Agencies: We work exclusively with partners on our preferred supplier list (PSL) and do not accept unsolicited CVs or speculative approaches from agencies for this role.
You may also have experience in the following: Complaints Management, Resolution Advisor, Customer Service Advisor, Administration, Customer Care, Inbound Calls, Customer Service Officer, Admin Exec, Call Centre, CRM, Query Resolution, Contact Centre, CRM, Customer Service Executive, Customer Service Administrator etc.
REF-224 194
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role Title: Senior Research and Policy Specialist (WPS & Humanitarian Reform)
Salary: £48,166 to £49,558 Pro-Rata
Location: London-Hybrid
Tenure: Full Time, 6 Months Fixed term
ActionAid UK is a member of the ActionAid Federation, an international charity that works with women and girls living in poverty. We work with our partners and dedicated staff in 43 countries to end violence and fight poverty so that all women, everywhere, can create the future they want
Are you a keen advocate of women and girls’ rights in emergencies?
Are you a feminist policy expert, with deep knowledge of humanitarian issues and the Women, Peace and Security (WPS) agenda?
Then we'd love to hear from you!
At ActionAid UK, we are building a world where women and girls are valued, free from violence, and able to shape their own futures. Our Women, Peace and Security (WPS) team sits at the heart of this mission. We work alongside activists, partners, and policymakers to push for feminist approaches that put women’s protection, leadership, resilience, and equality front and centre. We are looking for a Senior Research and Policy Specialist to bring intellectual rigour, feminist principles, and creative energy to this work. This is a chance to lead research and policy development that directly shapes how governments, NGOs, and global actors approach humanitarian reform and the WPS agenda. You’ll design and deliver research initiatives, strengthen our positioning in critical debates, and ensure our policy work is grounded in feminist analysis and lived realities.
In this role, you’ll lead high-quality, feminist policy and research initiatives rooted in ActionAid’s global programmes. You’ll collaborate across ActionAid UK, the international federation, and with partners worldwide to influence key decision-makers, from Whitehall to the UN. You’ll also act as a voice for ActionAid in public forums and the media, making sure the issues that matter to women and girls in crisis situations are impossible to ignore. The role calls for someone with deep knowledge of gender equality and humanitarian systems, experience in policy analysis and research, and strong networks within the women’s rights and humanitarian communities. You’ll be comfortable navigating both UK and international policy spaces, and you’ll bring excellent communication skills that make complex issues clear and compelling.
This is more than a policy role. It’s an opportunity to join a team committed to feminist leadership, decolonisation, and anti-racist principles – values that shape not only what we do but how we do it. It’s a chance to stand with women’s rights movements and make sure their voices are heard in the rooms where decisions are made.
You’ll work across the humanitarian and WPS space, developing influencing strategies, shaping UK and global policy agendas, and supporting feminist movement-led change. This is an exciting opportunity to collaborate with colleagues across the ActionAid Federation, build relationships with academic, civil society and policy actors, and contribute to decolonial and anti-racist policy approaches.
If you’re ready to use your expertise to push for change in how the world responds to crisis and conflict – and to help ensure women’s leadership is not just recognised but prioritised – we’d love to hear from you.
Additional information
When applying for this role please provide a link within your CV to three examples of your work: these could be blogs, marketing copy, reports, articles, or other formats.
Diversity, equality, inclusion and belonging:
Diversity, inclusion and belonging are key to our organisational culture. We are on a journey to become not only an anti-racist organisation but one that proudly celebrates the diversity of all applicants and employees. We look forward to you bringing your full self to work, proudly sharing your unique perspective and helping us to shape our combined future. We especially welcome applications from those from under-represented/marginalised communities.
AAUK is a Disability Confident Committed organisation and as such any candidate that declares a disability will be shortlisted for interview if they meet the essential criteria for the role.
Referencing and safeguarding:
All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include Misconduct Disclosure Scheme, safeguarding, criminal records and terrorism finance checks. By submitting an application the job applicant confirms their understanding of these recruitment procedures.
ActionAid UK is committed to preventing any form of sexual harassment, exploitation, and abuse (including child abuse and adult at-risk abuse) and responding robustly when these harms take place. We expect all ActionAid UK staff and ActionAid UK representatives to share this commitment. We will not tolerate our staff or other representatives carrying out any form of sexual harassment, exploitation or abuse towards anyone we come into contact with through our work.
Working practices:
ActionAid is committed to supporting flexible working. If you would like to discuss flexible working options, including the possibility of a job share for this role, there will be space to do so during the interview process.
ActionAid UK has a hybrid working policy for many of our roles. The requirement will vary from team to team and the responsibilities of individual roles. As a minimum, all colleagues are expected to attend the office 12 days per year, plus additional time for induction, training, and company connection days. Some roles may require in-office attendance on all days and if so, these will clearly be marked as in-office roles.
Please note that ActionAid UK does not offer fully remote working options. We encourage you to discuss hybrid working expectations at interview.
Recruitment processes:
Please note that ActionAid UK may review, shortlist and interview candidates prior to the closing date so we encourage all candidates to apply as soon as possible. If we receive a very high response, we may close the vacancy early and will not accept further submissions.
Coeliac UK is seeking a motivated and enthusiastic Fundraising Assistant to join our dedicated fundraising team.
Job Title: Fundraising Assistant
Contract Type: Permanent, Full-Time 35 hours p/w
Location: Office based, High Wycombe
Salary: General Admin (GA6) £24,293 - £25,571 depending on experience
Benefits: 36 days holiday (including bank holidays and our three-day Christmas closure), enhanced parental leave, private counselling service, professional development opportunities
Closing Date: 20th October 2025
In this vital role, you will help support our fundraisers and donors, ensuring they have an excellent experience while contributing to our mission to ensure no life is limited by coeliac disease. Whether it’s sending fundraising packs, managing supporter data, or providing warm and professional responses to enquiries, you’ll play a key part in helping Coeliac UK achieve its income goals and grow its fundraising community. This is an exciting opportunity for someone looking to begin or develop a career in the charity sector.
Key Responsibilities:
- Provide administrative support to the fundraising team, including sending fundraising packs and processing donations.
- Respond to supporter queries via phone, email, and web with professionalism and empathy.
- Maintain accurate supporter data in the CRM system and ensure correct coding of donations from platforms such as JustGiving and Enthuse.
- Prepare thank-you letters, certificates, and merchandise to support fundraisers and events.
- Assist with the organisation of fundraising events, including logistics and supporter engagement.
- Manage incoming post, Gift Aid declarations, and maintain stock levels for shop and event materials.
About You:
We are looking for a friendly, detail-oriented team player with strong communication and organisational skills. The ideal candidate will have:
- Experience in customer or supporter care roles.
- Excellent written and verbal communication skills and attention to detail.
- Strong IT skills, including Microsoft Outlook, Excel, and Word.
- The ability to manage multiple tasks, prioritise effectively, and work both independently and as part of a team.
- A positive, proactive attitude and willingness to learn.
About Coeliac UK:
Coeliac UK is the charity for people who need to live without gluten. For over 50 years we've been helping people with coeliac disease and other gluten-related conditions live happier, healthier lives. We campaign for better food access, fund medical research, and provide trusted support to our community.
Closing date: 20th October 2025 (early applications may be reviewed as received)
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
Candidates may also be searching for similar roles such as: Fundraising Administrator, Supporter Care Assistant, Fundraising Officer, Charity Administrator, or Development Assistant.
Coeliac UK is an equal opportunities employer and we are determined to ensure that no applicant, employee or volunteer receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.
No agencies please.
Do you have a strong appreciation for the role of philanthropy in the arts? Do you have experience developing and delivering individual giving and philanthropy strategies? If so, you could be our new Head of Philanthropy.
The Head of Philanthropy will lead on day-to-day fundraising across individual giving, memberships, appeals and campaigns for Leeds Playhouse. This role is central to building and sustaining a robust philanthropic programme, with a particular focus on developing a strong pipeline of mid- and high-level donors, cultivating and stewarding High Net Worth Individuals (HNWI), and driving engagement through compelling communications and events.
We are seeking an excellent communicator and strategic fundraiser who is creative, resilient, and highly motivated. The Head of Philanthropy will play a key role in shaping and delivering sustainable income growth through individual giving, and major donor engagement—ensuring our work is resourced for the long term.
The post-holder will report to the Strategic Director of Fundraising & Development, deputising as required, and will line manage the Development Administrator. This role is predominantly based at Leeds Playhouse with some scope for hybrid working, complementing the Strategic Director role (a part-time role, mostly working remotely).
This is a permanent, full time contract. We would like to fill a requirement for 35 hours per week, which is full-time for this role, with some flexibility to work evenings and weekends when required. However, we are open to hearing from people interested in part-time work or job sharing. Pay for the role is £35,700 per year based on 35 hours per week.
Benefits at Leeds Playhouse include 5 weeks holiday entitlement (plus 1.6 weeks of bank holidays), that increases with length of continuous employment; 2 wellbeing days a year; and discounts across our food and drinks, free show tickets and a local gym and swimming discount. Please see our job pack for more benefits we offer.
To find out more about this role, please download our job pack on our website.
To apply, please fill in both of the forms linked on our website listing before the deadline.
The closing date for applications is 10am Wednesday 12 November 2025.
Interviews are currently scheduled for 19 November 2025.
The client requests no contact from agencies or media sales.
Westway Trust are seeking experienced and qualified part-time Adult Learning Tutors (ESOL) to join their expanding tutor team to deliver accredited and non-accredited courses to adult learners in the Royal Borough of Kensington & Chelsea (RBKC) area.
The primary responsibility of the ESOL Tutor will be to design and deliver high quality learner-centred teaching and assessment experiences. The role will encompass both the development and delivery of ESOL courses to adult learners from pre-entry level up to level 2.We are looking for tutors who thrive on flexibility as the number of courses allocated to you, along with the course subject, and the level of learners and course location may vary from term to term.
If you are passionate about teaching and making a difference in people’s lives and being part of something meaningful, we want to hear from you.
Key responsibilities of the role include:
- Plan, prepare and deliver high-quality teaching and learning sessions, workshops, and tutorials in line with the curriculum requirements and the needs of individual learners, ensuring learning objectives are met.
- Assess learners’ abilities and identify areas for improvement, tailoring teaching and learning methods and resources accordingly.
- Develop and deliver consistently engaging and interactive sessions, utilising a variety of teaching techniques and materials to enhance learners’ understanding and engagement with the subject/topic.
- Provide individualised support to learners, addressing their specific learning needs and challenges through one-to-one meetings and additional learning resources.
- Rigorously monitor and track learners’ progress, providing regular feedback and implementing strategies to address areas of weakness or underperformance.
- Set and mark assignments, tests, and examinations, providing constructive feedback to learners to support their learning and improvement.
- Establish and maintain a positive and inclusive learning environment, actively promoting learner participation, motivation, and confidence in professional development.
- Maintain accurate records of learners’ attendance, progress, and assessment outcomes, ensuring compliance with regulatory and internal requirements.
- To undertake regular and appropriate CPD as agreed with Line Manager, some of which will be mandatory such as Safeguarding and Prevent Training.
- Preparing groups of learners for accredited assessment (exam or portfolio) & non-accredited assessment (RARPA), marking assessments and taking part in internal moderation and/or consultation meetings with appropriate Trust staff.
- Running end of course evaluations and writing tutor end of course reviews.
Administration
- To identify materials and equipment/resource needs to assist the provision of teaching and learning by students.
- Maintaining up to date course files and submitting accurate data on attendance and achievement within agreed deadlines.
- Preparing groups of learners for accredited assessment (exam or portfolio) & non-accredited assessment (RARPA), marking assessments and taking part in internal moderation and/or consultation meetings with appropriate Trust staff.
- Providing feedback on appropriate documentation for example observation, IQA reports etc.
Knowledge, Skills and Experience:
- Proven successful track record of planning and delivering high quality teaching of accredited and non-accredited provision in a relevant subject and at appropriate level(s).
- Experience of teaching adult learners of mixed abilities and an understanding of appropriate teaching strategies in a similar role.
- Experience of managing mixed groups of learners.
- Understanding of the RARPA (Recognising and Recording Progress and Achievement in non-accredited learning) system (desirable).
- Experience of working/teaching refugees and or asylum seekers (desirable).
- The ability to speak another language (desirable).
Qualifications:
Essential
- Hold a recognised teaching qualification such as CELTA, DELTA or TESOL or
- A full teaching qualification for working in adult learning (DTLLS, PGCE or DET)
- A minimum GCSE English Grade C or equivalent
Westway Trust is a community guided organisation located in North Kensington which runs an adult learning programme of accredited and non-accredited provision across a range of subjects. We aim to enable people to progress in work, in learning and in life. Our learners come from a variety of backgrounds and have different prior experiences of learning.
Benefits of working with us:
- Great location in the heart of Portobello, North Kensington
- Free gym membership at health club one minute walk from the office
- Pension scheme
- Life Assurance
- Free eye test voucher
- Investor in People (IiP) employer
The application deadline is Sunday 26 October when applications will be reviewed and shortlisted for interview. However, we reserve the right to close the application early. An early application is strongly recommended.
We exist to work together with the local community to enable North Kensington to thrive.





The client requests no contact from agencies or media sales.
Our overarching vision is to see an increase in the number of those aged 18 to 35 across Baptists Together who find and follow Jesus and grow into their calling and ministry. By this, we hope to initiate and revitalize churches and other expressions of Baptist life.
The Coordinator should pay particular attention to the inclusion of 18-35s from under-represented groups.
We recognise and acknowledge the call to equip a new generation of leaders, and the person who takes on this role will have a key part to play.
The client requests no contact from agencies or media sales.
Ready to step into a Head of Membership and Education role where your decisions shape the growth, development, and success of professionals across the engineering sector?
Join a leading professional membership organisation delivering a transformative strategy to strengthen engagement, expand international reach, and elevate professional standards. If you have a proven track record in membership operations, professional development, or regulatory environments - particularly in a membership or chartered institution setting - this is the role for you!
Role: Head of Membership and Education
Organisation Type: Membership
Salary/Rate: £38 per hour
Working Arrangements: Full Time (35 hours per week)
Location: Hybrid working (2 days per week in London office)
Employment Type: Temporary (6 months approx.)
The Position:
As Head of Membership and Education, you will own the operational leadership of Membership and Education. You will oversee the management of teams, ensuring day-to-day operations run efficiently while delivering initiatives that strengthen member engagement and professional standards.
You will make key decisions that keep the department running smoothly, support committees, maintain governance, and ensure all processes and documentation are in order. While education delivery is part of the remit, your focus will be on membership operations, growth, and operational excellence.
You will also oversee international teams, collaborate with UK regional groups, and work with universities, employers, and sector regulators.
As a senior leader, you’ll be accountable for:
- Overseeing the management of Membership and Education teams, ensuring alignment, high performance, and day-to-day operational efficiency
- Leading operational delivery across membership and education functions, from CPD and examinations to accreditation and professional standards
- Taking ownership of key decisions that drive departmental and organisational success
- Driving initiatives to enhance member recruitment, retention, and progression
- Managing budgets, forecasts, and provide strategic reporting to senior leadership
- Ensuring database integrity, subscription processes, and data governance are maintained to the highest standard
- Building strong relationships with committees, professional bodies, and academic partners, providing operational oversight and guidance
- Supporting regional and international staff to deliver high-quality, consistent member experiences
- Leading process improvements and implement initiatives aligned with the organisation’s five-year strategic plan
- Applying operational insight to education frameworks and accreditation within membership structures
Who you are:
- You’re a senior manager with a proven track record in membership, education, or regulatory operations.
You’ll bring:
- Decisive leadership - confidence to make complex operational decisions
- Team oversight - experience leading, motivating, and managing multidisciplinary teams
- Strategic and operational insight - understanding professional membership environments and engagement strategies
- Proven ability to deliver operational improvements and strategic initiatives in complex stakeholder settings
- Strong analytical, project management, and problem-solving skills
- A collaborative, innovative, and resilient mindset
The opportunity:
This is a rare opportunity to step into a senior interim leadership role, own decisions, lead operations, and oversee teams at a pivotal moment of transformation. Influence membership strategy, drive international growth, and deliver meaningful change for professionals in the engineering sector.
Your next leadership move awaits:
If you’re passionate about membership growth, professional standards, and operational excellence -this could be your next challenge. Apply now to join a forward-thinking, supportive organisation that values innovation, collaboration, and continuous improvement.
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
JOB TITLE: Director of Fundraising, Marketing & Communications
LOCATION: Flexible, with regular travel to London
RESPONSIBLE TO: Chief Executive
DIRECT REPORTS: Senior Trusts & Grants Manager, Marketing Manager, Fundraising Manager
HOURS OF WORK: Full time, 35 hours per week
DURATION: SALARY / GRADE: £65,000 to £75,000 (dependent on experience) plus benefits
TEAM SIZE: 6 FTE (with growth plans of up to 12 fte by 2030)
JOB PROFILE
ABOUT ADOPTION UK
Adoption UK is the leading national voice for adoptive families. We exist to ensure that every child and young person who cannot grow up with their birth parents gets the right support at the right time – from childhood into adulthood.
Every year, thousands of children in the UK are adopted – most having experienced trauma, loss, or neglect. Adoption transforms their futures, but it is rarely the end of the story. Adoptive families face unique challenges: children struggling to trust, thrive in school, or feel safe; parents battling to secure the right support; young people navigating identity and belonging. Without the right help, too many families reach breaking point. Adoption UK is there to change this. We are a lifeline for families – offering community, advice, advocacy, and practical support. We champion their voices with government and professionals, driving changes in policy and practice so that no adoptive family feels they are facing the journey alone.
With over 6,000 members, strong credibility with policymakers, and a powerful lived experience community, we are uniquely placed to influence change. Our mission is urgent and nationally significant: to ensure that every adoptive family can thrive, and every adopted child has the chance to fulfil their potential.
DIRECTORATE PURPOSE
The Fundraising, Marketing and Communications directorate is responsible for:
• Income generation across trusts and foundations, corporates, major donors, community fundraising, public donations, and legacies, alongside relationships with commissioners and public sector funders.
• Partnership development, engaging businesses, philanthropists, trusts, and volunteers.
• Marketing of services and membership to families, adoptees, commissioners, and professionals in health, education, and social care.
• Awareness raising and thought leadership, ensuring adoption and permanence issues have a strong voice nationally.
Currently a team of six, the directorate has strong ambitions to grow in size and scope, with scope to re-imagine its structure to meet future needs.
THE ROLE
This is a career-defining opportunity to shape the future of fundraising, marketing and communications at a charity of national importance.
As Director of Fundraising, Marketing & Communications you will:
• Build unrestricted income in a competitive funding environment
• Lead the transformation of Adoption UK’s income model, scaling from £500k to £2m+ contribution (by 2030) to organisational income growth from a £4.2m baseline.
• Develop and deliver a bold, integrated fundraising, marketing, and communications strategy.
• Build Adoption UK’s brand and profile with families, adoptees, commissioners, policymakers, funders, and the wider public.
• Inspire, coach, and grow a talented team, embedding a culture of confidence, creativity, and innovation.
• Personally cultivate and steward high-value donor, corporate, and foundation relationships, working with the CEO, Board of Trustees, and ambassadors.
KEY RESPONSIBILITIES
Strategic Leadership
• Lead the design and delivery of a multi-year fundraising, marketing, and communications strategy aligned to organisational priorities.
• Act as a cultural change leader, shifting from risk-averse to confident, outward-facing engagement.
• Contribute fully to the Senior Leadership Team, influencing strategy, governance, and financial planning.
Income Growth & Diversification
• Oversee all voluntary income streams – trusts, major donors, corporates, community/public fundraising, legacies – while also strengthening public sector and commissioning relationships.
• Oversee marketing and growth of membership as a core element of income and impact.
• Deliver long-term growth targets.
• Use and promote data-driven decision-making, supporter journeys, and digital fundraising/marketing effectively.
• Design and deliver a signature annual Showcase event, alongside new products such as a Giving Circle and Corporate Club, ensuring clear ROI and upgrade potential.
• Personally lead cultivation of transformational donor and partner relationships, supported by trustees, ambassadors, and patrons.
• Identify and test new funding streams and partnerships to diversify income and reduce risk.
Marketing & Communications
• Oversee a comprehensive marketing and communications strategy covering fundraising, membership, services, training, campaigns, and advocacy.
• Ensure a compelling and consistent case for support and brand identity across all channels.
• Raise Adoption UK’s national profile with media, commissioners, professionals, and the public.
• Lead digital transformation: CRM upgrade, supporter journeys, analytics, social media, and digital marketing.
• Manage media relations and reputation, including crisis communications alongside the CEO.
Team Leadership & Culture
• Lead, inspire, and grow a team of talented and motivated individuals.
• Model authentic, adaptive, and inclusive leadership – balancing ambition with staff wellbeing.
• Act as a coach and mentor, supporting professional growth and building the next generation of leaders.
• Champion Equity, Diversity and Inclusion and embed values-led behaviours across the team and all external engagement.
• Foster cross-organisational collaboration so fundraising and marketing are understood and supported across Adoption UK.
Financial & Governance
• Lead financial planning, budgeting, and ROI analysis for the directorate.
• Report regularly to CEO and Board of Trustees on progress, opportunities, and risks.
• Lead fundraising due-diligence and reputational risk processes, with regular reporting to Trustee-led committees (e.g. Finance & Risk).
• Ensure compliance with the Fundraising Code, GDPR, charity law, and safeguarding standards.
• Embed robust CRM, data, and analytics to support continuous improvement.
External Engagement
• Act as a visible ambassador for Adoption UK with donors, corporates, trusts and foundations, policymakers, and media.
• In collaboration with the CEO and Chair, direct ambassadors and patrons to open doors, advocate, and steward transformational relationships.
• Represent Adoption UK externally at events, forums, and national platforms.
PERSON SPECIFICATION
Essential
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Significant experience leading multi-stream fundraising, with success in at least two of: trusts, corporates, major donors, public fundraising.
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Experience developing marketing and communications strategies beyond fundraising – including brand, service promotion, membership, campaigns, and digital engagement.
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Track record of delivering growth, innovation, or transformation in income and/or organisational profile.
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Strong people leadership skills: ability to coach, inspire, and develop staff, including senior managers.
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Exceptional relationship-builder – credible with philanthropists, corporates, trustees, commissioners, and media.
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Strategic thinker with financial acumen (budgets, ROI, investment planning).
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Authentic communicator with excellent storytelling ability.
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Commitment to Adoption UK’s mission and values, with an inclusive and collaborative leadership style.
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Demonstrates commitment to equality, diversity and inclusion in all aspects of role at all times.
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Contributes to an open and honest culture
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Supports, encourages, and motivates colleagues.
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Encourages challenge, creativity and innovation.
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Leads by example.
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Values transparency and consistency.
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Understands the role of individual and collective accountability.
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Actively contributes to Adoption UK’s mission.
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Has a clear understanding of other colleagues’ roles and responsibilities
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Shares skills and knowledge.
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Promotes Cross Functional team working.
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Offers outstanding service to members.
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Takes pride in Adoption UK and promotes its values in all interactions with external stakeholders.
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Identifies and uses the most appropriate form of communication.
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Communicates clearly, seeking clarity when unclear and valuing the opinion of others.
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Treats colleagues and other stakeholders with respect, honesty, fairness and courtesy
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Is responsive to colleagues, third party professionals and service users.
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Takes pride in own development.
PERSON SPECIFICATION
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Enthusiastic and committed to achieving high standards and meeting agreed objectives.
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Takes an active interest in recognising professional and personal development needs and priorities within Adoption UK.
Desirable
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Experience in child welfare, family support, education, or adoption.
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Evidence of leading digital transformation in fundraising, marketing, or CRM.
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Existing networks in philanthropy, corporate CSR/ESG, or foundations relevant to Adoption UK’s mission.
This role profile is a guide to the nature of the work required and may involve other such duties as deemed necessary by the Organisation. It is not wholly comprehensive or restrictive. The role profile will be reviewed with the post-holder at significant points for the Organisation.
Postholder is expected to abide by all organisational policies, codes of conduct and practice, and to work within a framework of equal opportunities and anti-discriminatory practice.
The Opportunity
This is more than a fundraising role — it is an opportunity to lead transformational change for a cause of national importance. You will:
• Shape and lead a directorate spanning fundraising, marketing, and communications.
• Deliver transformational income growth and secure Adoption UK’s sustainability.
• Build Adoption UK’s brand and reputation as the national champion for adoptive families.
• Market services, membership, and campaigns so more families and professionals engage with our work.
• Lead cultural change, inspiring a confident, outward-facing, and innovative fundraising and marketing function.
Few roles offer such scope to combine fundraising growth, brand leadership, and culture change in a mission of such national importance. This is your chance to make a lasting impact – on Adoption UK, on your career, and on thousands of children and families across the UK.
Timetable:
The closing date for this role is 20th October 2025. However, Adoption UK reserves the right to end the application period sooner so we would recommend you complete the application form as soon as possible.
Shortlisting will be carried out on 22 to 24 October 2025 and you should be notified of an outcome within fifteen working days of the closing date.
The panel will shortlist based on those applicants who best meet the criteria for the role.
The date(s) scheduled for first interviews will be 3rd November 2025. These dates may be subject to change and applications will be advised in advance should this happen.
Adoption UK is the leading charity for adopted and care experienced people and adoptive families.

The client requests no contact from agencies or media sales.
Stella Maris is the official maritime charity of the Catholic Church. We are looking for a Regional Port Chaplain for East Anglia to support seafarers, fishers and their families.
In this unique and rewarding role, you'll be the welcoming face of Stella Maris in your region, visiting ships, listening to crew members, and offering practical, pastoral and spiritual support to anyone in need, regardless of faith or background.
About the role
No two days are the same. You might spend the morning visiting ships and listening to crew members' stories, help someone contact their family back home, support a seafarer in crisis, or offer a quiet moment of prayer on deck.
You'll also recruit and support a team of volunteers, work closely with other maritime charities and local partners, and build strong relationships with parishes, dioceses, and port authorities. You'll be part of a nationwide network of Stella Maris chaplains, supported through regular meetings, retreats and professional development opportunities.
Key responsibilities
- Visit ships regularly to meet seafarers and fishers, responding to their pastoral, practical and spiritual needs.
- Provide practical help such as transport, communication access, and emergency or crisis support.
- Offer spiritual care to Catholic seafarers and facilitate the religious needs of those from other faiths.
- Recruit, train and support Stella Maris volunteers.
- Work collaboratively with other maritime charities.
- Maintain strong relationships with local parishes, the Diocese of East Anglia, and port stakeholders such as the Harbour Master, shipping agents and welfare committees.
- Support local fundraising and awareness initiatives alonside the charity's national team.
About you
You'll be someone who takes joy in helping others. You don't need maritime experiences, what matters most is your empathy and ability to offer pastoral support in practical ways.
You may come from a background in chaplaincy, parish ministry, community work or social care. You'll share our commitment to upholding the dignity of every seafarer and fisher.
We improve the lives of seafarers and fishers through our network of local chaplains and seafarer centres, expert information, advocacy, and support.





The client requests no contact from agencies or media sales.
As Supporter Engagement Coordinator, you will play a vital role in connecting with individuals and churches who faithfully give and pray for God’s transforming mission in tough places.
In this role, you’ll make a real impact by nurturing meaningful relationships, ensuring our supporters feel genuinely valued and cared for, and helping them experience the joy of seeing the difference their generosity makes.
If you are people-focused, confident on the phone, and skilled in administration, this could be the perfect opportunity to use your gifts in a role that combines care, communication, and purpose.
Full details can be found in the Candidate Pack attached. More information about Innovista can be found on our website.
Hours: Part-time (15 - 22.5 hours/week), permanent.
Location: Home-based with requirement to attend regular team meetings in Oxford.
Salary: £27,000-£30,000 per annum FTE, depending on experience.
To apply, please follow the directions on our website.
- Closing date for applications: Thursday 30 October 2025 5pm.
- After reviewing applications, we'll invite shortlisted candidates to complete two short psychometric assessments. These help us better understand how you work and think. Candidates who are a strong match will then be invited to interview.
- Interviews will take place Friday 14 November, in Oxford.
This role has an occupational requirement to be filled by a Christian under the provisions of the Equality Act (2010).
Innovista is committed to protecting the well-being of children and adults at risk. Our Safeguarding Policy and Whistleblowing Policy are available.
Supporting Christian leaders where they’re needed most



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Location: Hybrid – work from home, school, or office as needed
Hours: 37.5 per week (Term time) – Full time, part time, and job share options available
Salary: £63,372 (pro-rated to £57,738 based on 41 working weeks)
Are you passionate about making a lasting difference in the lives of children and young people?
At Together Trust, we’re looking for a dedicated and dynamic Educational Psychologist to join our Therapy and Specialist Support team — someone ready to bring their expertise, creativity, and compassion to an organisation that truly values holistic, person-centred support.
Together we make a difference, develop and learn, and support each other. Every day with us is different, but our mission remains the same: To champion the rights, needs and ambitions of the people we support - they are at the heart of everything we do. We stand by them and we work together for change.
The Role
This is more than just a job — it’s a chance to be part of a multidisciplinary team that’s transforming lives. You’ll deliver psychological assessments providing expert consultation, guidance, and training across our education settings and external schools, helping staff create environments where every child can thrive emotionally, socially, and academically.
What You’ll Be Doing
- Delivering specialist psychological reports for key stakeholders and professionals within the wider network.
- Using applied psychology to co-create strategies that remove barriers to learning for students with Special Educational Needs and Disabilities.
- Conducting comprehensive psychological assessments and needs analyses to ensure tailored, effective support.
- Collaborating in our Trust-wide Clinical MDT, contributing to supervision, and engaging in quarterly learning spaces.
- Supporting and mentoring Assistant Psychologists, and helping shape training placements for future Educational Psychologists.
- Delivering inspiring training programmes within the Trust and to external partners.
- Upholding the highest professional standards (BPS and HCPC) and committing to ongoing professional development.
- Helping raise the profile of our Therapy and Specialist Support Services through learning papers and wider professional engagement.
About You
You’re a confident, compassionate professional who thrives on collaboration and innovation. You’ll bring:
- A Doctorate in Educational Psychology and HCPC registration.
- Significant post-qualification experience supporting children and young people in educational settings.
- Expertise working with complex needs, including learning disabilities, autism spectrum conditions, and mental health challenges.
- In-depth knowledge of current educational systems and SEND frameworks.
- Excellent communication skills and the ability to work effectively with staff, parents, carers, and professionals.
Benefits
- Generous pension scheme and death in service benefit, up to 7% company pension contributions initially rising with length of service and up to 6 x basic salary death in service benefit.
- Occupational sick pay and family friendly policies including enhanced maternity, paternity and adoptive leave.
- Reward and Discount platform offering discounts at high street shops, travel, insurances etc.
- Cycle to work scheme
- Eligibility to apply for Blue Light card
- Proud to be a real living wage employer
- Refer a friend scheme, be rewarded for recommending a friend to work with us
- Comprehensive training and development opportunities, including apprenticeship qualifications
- Long service awards including cash gifts and extra holiday.
- Promotion of Wellbeing across the organisation including Mental Health First Aiders offering wellbeing support from trained colleague and free weekly yoga session in person or online
- Access to our Employee Assistance Programme for you and adults at your home
Alongside an incredible team of like-minded peers, you’ll be working behind-the-scenes to support our staff, volunteers, families, and supporters. You will be helping our work happen across the charity; enabling us to care for and champion the rights, needs and ambitions of the people we support.
Curious about us? Watch our quick career video to see what it’s like to work with us:
https://youtu.be/SEnw2o00T6E
At Together Trust, we believe in unlocking potential — for the people we support and for our staff. You’ll join a friendly, values-driven organisation that celebrates innovation, invests in development, and embraces flexibility. Every day, you’ll be part of a team that’s changing lives for the better.
Ready to make an impact?
Apply today and help us build brighter futures, together.
The Together Trust is committed to safeguarding and promoting the welfare of the people we support and expects all our staff and volunteers to share this commitment.
Safeguarding checks will be undertaken for the successful candidate in line with our safer recruitment policy, including an Enhanced DBS check (at no cost to yourself).
This role will involve regulated activity.
Applications are very welcome from all regardless of age, disability, marriage or civil partnership, pregnancy or maternity, religion or belief, race, sex, sexual orientation, trans status or socio-economic background. We are committed to making reasonable adjustments for disabled people. We positively encourage applications from those with lived experience.
If there is any part of your lived experience you want to keep confidential in some way please talk to the Recruitment or HR shared service teams and we will do what we can to support you.
We are a UK charity supporting children in care and people with disabilities, autism and complex needs in the North West.

The client requests no contact from agencies or media sales.
We are seeking a Key Partnerships Support Officer to join our Fundraising and Supporter Partnerships team and play a vital role in strengthening and growing gospel partnerships. You’ll support the team by managing supporter relationships, researching new opportunities, and ensuring excellent administration and communication systems are in place.
This is an exciting opportunity to apply your relational and organisational skills in a ministry context, inspiring and encouraging individuals and trusts to partner with LCM. You’ll manage regular touchpoints with key supporters, help deliver engagement events, and represent LCM at external gatherings, all with a passion for communicating the gospel and connecting people personally to the work their support makes possible.
Working in a prayerful, supportive, mission-focused environment, you’ll be part of a team committed to seeing lives transformed through Jesus Christ, as LCM reaches those in London least likely to hear the good news.
There is an Occupational Requirement that the person appointed would be an evangelical Christian.
Hours: Full-time, 40 hours per week (part-time considered, minimum 24 hours per week pro-rata)
Salary: £28,808 per annum (full-time equivalent)
Location: Based at our London Office at 175 Tower Bridge Road, with flexible and working from home options
Closing date for applications: Midday on Friday 31 October 2025
The client requests no contact from agencies or media sales.
Westway Trust are seeking experienced and qualified part-time Adult Learning Tutors – Digital Skills to join their expanding tutor team to deliver accredited and non-accredited courses to adult learners in the Royal Borough of Kensington & Chelsea (RBKC) area.
The primary responsibility of the Digital Skills Tutor will be to design and deliver high quality, learner-centred teaching, and learning and assessment experiences to our employed and unemployed adult learners from Entry level to Level 1, while supporting the Adult and Community Learning Manager to achieve the Trust’s strategic objectives.
We are looking for tutors who thrive on flexibility as the number of courses allocated to you, along with the course subject, and the level of learners and course location may vary from term to term. If you are passionate about teaching and making a difference in people’s lives and being part of something meaningful, we want to hear from you.
Westway Trust is a community-guided organisation located in North Kensington which runs an adult learning programme of accredited and non-accredited provision across a range of subjects. We aim to enable people to progress in work, in learning and in life. Our learners come from a variety of backgrounds and have different prior experiences of learning.
Key responsibilities of the role include but are not limited to:
Teaching
- Plan, prepare and deliver high-quality teaching and learning sessions, workshops, and tutorials in line with the curriculum requirements and the needs of individual learners, ensuring learning objectives are met
- Assess learners’ abilities and identify areas for improvement, tailoring teaching and learning methods and resources accordingly
- Rigorously monitor and track learners’ progress, providing regular feedback and implementing strategies to address areas of weakness or underperformance
- Set and mark assignments, tests, and examinations, providing constructive feedback to learners to support their learning and improvement
- Establish and maintain a positive and inclusive learning environment, actively promoting learner participation, motivation, and confidence in professional development
- Maintain accurate records of learners' attendance, progress, and assessment outcomes, ensuring compliance with regulatory and internal requirements
Administration
- To carry out and keep records of initial and diagnostic assessments, identifying areas for improvement, tailoring teaching and learning methods and resources accordingly
- To identify materials and equipment/resource needs to assist the provision of teaching and learning by students
- To develop differentiated Individual Learning Plans with students, monitor and track learners’ progress, providing regular feedback and strategically addressing areas of weakness maintaining up to date course files and submitting accurate data on attendance and achievement within agreed deadlines
- Preparing groups of learners for accredited assessment (exam or portfolio) & non-accredited assessment (RARPA), marking assessments and taking part in internal moderation and/or consultation meetings with appropriate Trust staff
Qualifications:
- Teaching or training qualification for working in adult learning (e.g. PTLLS, CTLLS, DTLLS or equivalent suitable experience)
- A minimum GCSE English Grade C or equivalent.
- Level 3 or higher in a relevant subject (e.g. ICT) or willingness to work towards a Digital Skills teaching qualification (desirable).
Knowledge, Skills and Experience:
Essential
- Practical work experience as an ICT Tutor, demonstrating hands-on knowledge and skills applicable to real-world scenarios
- Experience of teaching adult learners and an understanding of appropriate teaching strategies in a similar role
- Experience of devising course outlines and schemes of work
- Experience of managing mixed groups of learners
- Knowledge and experience of working with a variety of exam boards
- Excellent communication skills, both verbal and written and the ability to work as part of a highly collaborative team
Desirable
- Understanding of the RARPA (Recognising and Recording Progress and Achievement in non-accredited learning) system
- Experience of working/teaching refugees and or asylum seekers
- Basic understanding of cybersecurity principles and practices to impart essential knowledge to students
- The ability to speak a community language
Benefits of working with us:
- Great location in the heart of Portobello, North Kensington
- Investor in People (IiP) employer
- Free gym membership at health club one minute walk from the office
- Pension scheme
- Life Assurance
- Sick pay scheme
- Season ticket / bicycle loan
- Free eye test voucher.
The application deadline is Sunday 26 October 2025 when applications will be reviewed and shortlisted for interview. However, we reserve the right to close the application early. An early application is strongly recommended.
We exist to work together with the local community to enable North Kensington to thrive.





The client requests no contact from agencies or media sales.
About Reprieve
Reprieve is a leading international human rights organisation working to end the death penalty and abuses committed under the banner of national security. Founded in 1999, our mission remains critically relevant as governments worldwide increasingly adopt authoritarian tactics, expanding executive power at the expense of civil liberties.
You can best judge a society by how it treats prisoners, criminal defendants, and the far-flung targets of an ever-changing counter-terror policy. To us, the rule of law means little if we selectively apply it to people we agree with. It is for all of us. Liberty is always eroded at the margins.
Reprieve’s staff is made up of courageous and committed human rights defenders. We provide vital legal and investigative support to those facing execution and victims of rendition, torture, arbitrary detention, extrajudicial killing, and citizenship stripping. Our work spans multiple jurisdictions, challenging states' most egregious human rights violations through strategic litigation, investigations, and advocacy.
We support cases in courts worldwide while building the legal and political momentum necessary to consign these practices to history.
Based in London with Fellows and partners globally, Reprieve operates at the intersection of law, policy, and human rights, working alongside governments, senior legal practitioners, and civil society to advance systemic change.
We collaborate closely with our independent partner organization Reprieve US.
About the Role
The role of the Media Officer is to support Reprieve’s communications through traditional and social media, in support of the organisation’s strategic and fundraising objectives. You will be responsible for building relationships with journalists, providing media advice to Reprieve staff, and working with colleagues to ensure external messaging is consistent in quotes, briefings, social media content, and on Reprieve’s website. You will help to find and develop stories, collaborating with journalists and external partners on media that has an impact: revealing human rights abuses, shaping policy and raising the profile of our clients.
The successful candidate will have excellent writing and communication skills, and a proven ability to produce exceptional work under pressure. They will have a deep understanding of all forms of media and how to use these platforms for maximum impact, and a track record of securing media coverage on challenging issues.
Length and Salary
This is a full-time role on a one-year fixed term contract, subject to extension depending on funding. The annual salary is £42,193 per annum less any required deductions for income tax and national insurance.
This role is based in Reprieve’s London office. Reprieve operates a hybrid working model and we require staff to work 40% of their working hours from the London office and the rest of the week from home.
Further information and how to apply
Please see the job description for full details including more detail on the role and a person description. To apply for this role please follow the link in the job description to download and complete an application form. Please note that CVs, cover letters and other documents cannot be accepted for this role. The deadline for applications is 11.59pm on Sunday 16 November 2025.
The client requests no contact from agencies or media sales.
The main purpose of the post holder is to develop the capacity of new and existing Refugee and Migrant Community Organisations (RMCOs) in Islington and surrounding boroughs by providing high quality information, capacity building training and developmental support. The post holder is expected to udnerstand the values and challenges of the voluntary sector.
The capacity building project has been running for 18 months, and will continue for another 18 months until 30 June 2027 where funding will end. Renewal of this employment contract beyond of this period is subject continuation of funding
The client requests no contact from agencies or media sales.