Office Manager Jobs

Following their sons’ diagnosis of Duchenne muscular dystrophy (DMD), Emily Reuben and Alex Johnson founded Duchenne UK in 2012. We are an ambitious, dynamic and impactful charity. 

DMD is a devastating progressive condition diagnosed in early childhood which causes all the muscles in the body to gradually weaken. There are currently only very limited treatment options for DMD, so Emily and Alex set up Duchenne UK to change this. 

Since 2012, we have raised more than £27 million to end the devastating impact of DMD.  We fund ground-breaking scientific research to find effective treatments. We’ve developed the infrastructure of DMD clinical trial delivery in the UK. We engage industry and regulators to accelerate access to treatments. And we’re here to support every family affected and ensure that they receive the best possible care. We aim not only to improve quality of live but stop the disease in its tracks. We’re doing it faster too, because this generation of patients can’t wait.

Alex and Emily were awarded OBEs in The King’s Birthday Honours List in 2023 in recognition of their services to charity and to people living with DMD. They, and the dedicated and effective team they have built at Duchenne UK, are now at the forefront of this work in the UK.

An opportunity to join our team!
We have an opportunity to join our team and build on these achievements. We are recruiting for a full-time Fundraising Manager, who will be a key part of our team and play a vital role in helping us achieve our mission.

The successful candidate will be an experienced fundraiser with strong interpersonal and communications skills with the ability to build relationships with a wide variety of individuals. Excellent organisational skills are a must along with being ambitious, driven and passionate about representing Duchenne UK and supporting our mission.

The Fundraising Manager will report to the Director of Fundraising and line manage the Fundraising Assistant. They will work closely the rest of the organisation, including the Communications, Finance and Research Teams as well as having the opportunity to work alongside the CEO and Managing Director.

Working for Duchenne UK

We are a friendly, energetic, and determined team. As we are led by two parents of boys who live with DMD, our team has a very strong feeling of contribution to our mission. 

We prioritise team building and wellness through an annual offsite Team Away Day and an annual offsite Wellness Day, alongside social activity throughout the year.

We operate a hybrid working week, to balance our team-based culture with a positive home-life. In the summer months of July and August, we operate ‘Summer Fridays’, allowing staff to benefit from half days on Fridays to enjoy the long summer weekends.

Job Description

This role plays a key part in advancing the fundraising of Duchenne UK to enable more investment into research, advancing treatments and supporting the DMD community.  A core part of this will be building relationships with key supporters, including our incredible Family and Friends Funds, corporate supporters and community of fundraisers.

You will be central to the development and delivery of key events and campaigns throughout the year to achieve ambitious fundraising targets. You will have budget management responsibilities and provide insight into activities to drive improvements and further success in future years.

The role will contribute to overall fundraising growth; ensuring the guiding engagement and fundraising principles are delivered, and that all fundraising delivers an exceptional and remarkable donor experience to which Duchenne UK prides itself.

Fundraising and business development

• Community
  • Key relationship manager for Duchenne UK Family and Friends Funds, engaging them through fundraising, supporting third party events and providing regular project and charity updates
  • Develop and implement the Family Fund and Community Fundraising stewardship strategy
• Events, Challenge and Campaigns
  • Manage and grow the challenge events portfolio
  • Project manage community events and Duchenne UK campaigns
  • Oversee the whole event process from developing a business case and objectives, to budget, project management and event follow up with relevant agencies and suppliers to deliver events within budget
  • Play a vital role in the delivery of Duchenne UK’s signature event, the Duchenne Dash. Our 24hr London to Paris bike ride raising c.£800k annually.
• Corporate
  • Manage Corporate partnerships, with support from the Fundraising Director
• Stewardship and income development
  • Develop and deepen existing donor relationships, ensuring that the organisation maintains effective communications and good relations with our donors at every level and that they are updated on our work and impact
  • Oversee management of regular giving, including working with the Communications team to promote this type of giving. Provide stewardship to Regular Givers, with support from the Fundraising Assistant.
  • Lead the identification and development of new income sources with the support of the Fundraising team to increase donations, improve the profile of Duchenne UK and enhance our reputation within the donor community; including corporate partnerships, fundraising campaigns, third party activity, challenge events, regular giving and legacy
  • Represent the organisation at meetings with donors and external events
• Monitoring and evaluation
  • Support the development and implementation of the new Sales Force database (launching July 2024)
  • Monthly monitoring and evaluation of fundraising activity
  • Review fundraising and engagement for each Duchenne UK event and campaign with the support of the Fundraising Team.
  • Ensure that accurate and up-to-date information is maintained.

Line Management and Team Working

• Line management of the Fundraising Assistant, including regular 121 meetings and supporting their professional development
• Embody Duchenne UK’s culture of collaboration, inclusivity, support and respect in your ways of working
• Champion the professional integrity of Duchenne UK
• Keep up to date on latest fundraising trends, activities and regulation and provide key updates to the wider team
• Work with colleagues to achieve organisational aims.

Other Requirements

• Occasional working outside of office hours for key events and activities
• Undertaking any other duties which are required and are commensurate with the role of Fundraising Manager

Knowledge and experience; a proven track record of

• Fundraising and event management
• Excellent relationship-building with senior supporters and stakeholders
• Project management
• Creative thinking and an ability to spot an opportunity
• Applying passion and creativity to develop successful funding activities
• Working with other teams to maximise the impact of a project or partnership
• Successfully evaluating the potential worth of projects
• Understanding budgets, setting realistic budgets and delivering activity on budget
• Experience of using and maintaining a fundraising database

Skills and competencies

• Excellent communication skills; both written and oral
• Excellent interpersonal skills
• Ability to build and maintain relationships with supporters
• Excellent organisational skills and an eye for detail
• A knowledge and understanding of the charity and business sector
• An approach which is flexible, innovative and responsive
• Ability to problem solve in a pressurised environment, work autonomously and be very proactive in approach
• A team worker able to share information and maximise opportunities
• Discrete, confident and diplomatic
• Ambitious
• Enthusiastic, can do attitude

Sound like the job for you? We’d love to hear from you!

• 25 days of annual leave + 8 days of public holidays
• Summer Fridays – half days on Fridays in July and August
• Flexible working policy
• Hybrid working
• Standard Employer Pensions contributions after 3 months
• Team wellness day and team away day
• Training and development opportunities

Terms and conditions

• The appointment is subject to satisfactory references and an initial six-month period of probation, during which performance will be regularly reviewed.
• The applicant must have the right to work in the UK and provide relevant ‘right to work’ documentation.
• Relevant training will be provided during induction as well as opportunities to develop your career through experience of different aspects of the charity’s work and working with colleagues on new initiatives.
• The organisation’s hybrid working policy is at the discretion of the line-manager during the first three months of employment, to support the induction process.

Apply for this role

Please send us a copy of your CV by 6th July 2024 along with a cover letter, no longer than two pages, to that includes the following:

1. Why you would like to work for DUK.

2. How your knowledge, experience, skills and competencies align with role of Fundraising Manager at Duchenne UK

Please note that we will be conducting interviews as suitable candidates apply and we are ready to hire if we find the right person before the job ad closes.

We’re hiring! 

Female Finance Manager 

• Schedule 9, Paragraph 1 of the Equality Act 2010 applies. 

• This post is exempted from the Rehabilitation of Offenders Act 1974 

Job Title: Finance Manager

Location: Anawim, Balsall Heath, Birmingham, B12 9RJ 

Grade: Anawim Scale Point (ASP) 36-42 

Salary: £35752 - £42,165 per annum 

Hours: 37 hours per week (some flexibility considered) 

Responsible to: CEO & Head of Finance

From our Birmingham centre, Anawim provides trauma informed services including holistic support and advocacy to enable women to reach their potential 

Our Vision statement:  

A world where women are safe, free, valued and equal members of society. 

Our Values: 

1. Anawim believes in the intrinsic value of every person and welcomes each women without judgement

2. We are deeply committed to listening to our women and building services around their needs

3. We help women to navigate the complex challenges they are facing and we do all that we can to support them for as long as they needs us 

4. Anawim empowers women to make positive changes to turn their lives around, helping them, one step at a time – to become independent

5. We want the best for our women and to make sure their basic needs are met.  We won’t rest until we’ve done all we can to keep them safe.

Aim:

We are looking for an experienced finance professional who has worked in the business or charity sector and who is looking to use their skills to make a difference to our charity. Demand for Anawim’s vital services for women is growing and we are looking for a finance manager who is flexible and adaptive while managing the day to day nature of the role. The finance team consists of a Head of Finance and a part time Finance Assistant. 

Anawim’s finances are in good shape but its funding sources are unpredictable. Government procurement is increasingly complex and payment in arrears based on performance measures is increasingly common. Our present Finance Manager has developed management accounting systems that allow excellent monitoring of our financial position, KPIs are in place to give early warning of financial challenges and our audit reports are clean.

For more information, please visit our website to download the Job Description & Person Specification and an External Application Form.We will also accept CVs. 

Deadline: We reserve the right to close this vacancy when the position is filled so we highly recommend you get your application in as early as possible. 

Interview: We will be interviewing as applications come in. 

Background

Hackney Migrant Centre (HMC) delivers a free advice and support service for vulnerable migrants who have immigration, housing, welfare and health problems. We support visitors to secure their immigration status and move out of homelessness and destitution in the long-term, as well as assisting to address immediate issues, such as access to healthcare. HMC’s work is informed by a vision of a UK where no one is forced into destitution, exploitation or vulnerability as a result of their immigration status.

We have secured funding from Trust for London to employ an Immigration Advisor. The Immigration Advisor will provide immigration advice and assist visitors to make immigration and asylum applications. The postholder will work alongside external advisors to provide initial immigration advice on matters including human rights based applications, asylum, trafficking and family reunion. Advisors will work alongside Immigration Caseworkers and volunteers to coordinate and oversee the next steps for visitors after the initial immigration advice has been provided.

This role sits within the Immigration team, consisting of an Immigration Team Manager (part time), an Immigration Caseworker and a Long Residence Immigration Caseworker. HMC also benefits from two Housing & Destitution Caseworkers and the support of a Fundraising Officer and Volunteer & Participation Manager who are managed by the Operations Manager and CEO. HMC is supported by over 50 dedicated volunteers who work across the organisation. In addition, HMC works closely with a number of partner organisations to ensure visitors can access specialist legal advice and long-term support with immigration, housing, destitution, health and wellbeing. These include, Together with Migrant Children and Islington Law Centre.

We are keen to hear from applicants who have OISC Level 3 accreditation, the equivalent IAAS or a valid exemption. We will consider applicants with OISC Level 2 accreditation who can demonstrate experience of skills required below.

MAIN DUTIES

1. Advice and casework

- Provide high quality advice and representation for visitors with complex or urgent cases, specific vulnerabilities or those who would otherwise face particular difficulty in accessing representation from legal aid providers. For advisors with Level 3 OISC accreditation, this will be up to and including appeal-stage casework.

- Assist in the supervising of the work of the Immigration Caseworkers and volunteers.

- Provide training to HMC’s volunteers on immigration issues and maintain up to date resources.

- Provide immigration advice and support to the Housing staff team where available housing options and routes out of destitution are dependent on future immigration applications.

2. Collaborative working

- Work with HMC’s existing external advice partners to ensure effective, co-ordination of advocacy and casework support on a wide range of issues.

- Develop links and partnerships with other organisations to enable effective joint working.

- Provide information, statistics and case studies to external and internal stakeholders to support campaigning, advocacy and research relevant to HMC’s visitor group.

- Work closely with partner organisations to identify legal issues affecting HMC’s visitor group and, where appropriate, contribute to litigation and strategic policy work undertaken by external stakeholders to address these matters.

3. Compliance and Regulation

- Ensure HMC is meeting the standards required to maintain OISC accreditation.

- Keep up to date with legislation and guidance required to provide immigration advice at OISC L3 or OISC L2 dependent on accreditation level and meet the relevant OISC competence requirements, including maintaining a Personal Competence record of personal objectives regarding training and development.

- Ensure accurate record keeping using HMC’s case management system.

- Work with the Immigration Team Manager to ensure an effective monitoring system for the work and outcomes of the Immigration Team for funding and reporting purposes.

- Administrative tasks relevant to the post.

4. OTHER DUTIES

The post holder will be expected to:

- Implement sensitively HMC’s policies and procedures, especially with regards to confidentiality and equal opportunities

- Work collaboratively with other HMC staff, volunteers and professional advisors

- Participate actively in staff meetings, and other meetings as may reasonably be required

- Attend HMC Trustees’ meetings as required

- Support HMC's fundamental aim of providing a safe and caring environment for our visitors.

- Work in line with the ethos of HMC.

We are seeking a Helpline and Support Manager to lead our dedicated MND Connect helpline team. This vital service is there to ensure that people affected by MND are informed, supported, and better equipped to manage their condition. No two enquiries are the same and the service offers tailored support and guidance.

As the Helpline and Support Manager, you will guide and inspire a diverse team of staff and volunteers. Your leadership will be crucial in ensuring our helpline operates effectively and meets the needs of service users. You will be responsible for reviewing service performance using both qualitative and quantitative data, seeking opportunities for improvement and fostering partnerships.

In this role, you will coach our MND Connect Advisers, helping them to develop their skills and confidence. You will ensure the helpline is always available during opening hours, effectively managing resources to maintain this crucial support service.

Creating a positive working environment is key. You will provide emotional support to staff after challenging calls and promote resilience and wellbeing. You will also develop training programmes to ensure our team is able to meet the needs of incoming enquiries.

Your responsibilities will include maintaining effective monitoring and measurement systems to demonstrate the impact of our service. You will facilitate regular team meetings, enabling knowledge sharing and support for difficult calls.

Working within our Helpline Partnerships guidelines, you will ensure compliance with quality standards. You will keep up to date on developments in MND and related services, informing our strategy and maintaining our team's knowledge.

Collaboration is essential. You will engage with stakeholders across the organisation, raising the profile of the helpline and identifying opportunities for service improvement.

If you are ready to make a significant impact and lead a team dedicated to supporting those affected by MND, we would love to hear from you. Apply today to join us in this rewarding role

Hybrid Working Expectations: 2-3 times a week office based

(Flexibility to attend the office more regularly on occasion may be required to meet business needs.)

What are we looking for?

A compassionate and skilled leader with strong experience in performance management, training, and team development. You should have a background in managing staff and volunteers within a helpline or support service, ideally in health or social care contexts.

You will need to be able to effectively recognise signs of compassion fatigue, and actively support the wellbeing of your team. Setting and maintaining professional boundaries is crucial.

Strong critical thinking and creativity are essential, along with excellent verbal and written communication skills. You should be able to identify themes and develop insights to drive service improvement.

We value a proactive, innovative, and collaborative approach, with a commitment to excellence in service delivery. Strong relationship-building skills and sensitivity to the needs of others are key. The ability to respond swiftly and effectively to changing needs is essential.

Our Benefits

• 28 days holiday, rising to 33 days after 5 years' service, plus Bank Holidays
• Access to UK Healthcare which includes reimbursement for dental appointments, eyecare, Health & Wellbeing screening and therapies
• Access to a 24/7 phone and video GP Service
• Life assurance
• Confidential counselling helplines
• Salary sacrifice schemes to include:Cycle to work & Buy and sell annual leave
• BenefitHub which offers lifestyle discounts and offers on everyday shopping
• Enhanced pension scheme
• Opportunities for training and personal development
• Hybrid working

How to apply

Please submit a CV and supporting statement. Your supporting statement should be no longer than one side of A4 and demonstrate how you meet the following areas of the role.

• The ability to identify themes and develop insights to inform service improvement.
• Experience of managing staff and volunteers in a helpline or other information and/or emotional support service within a relevant context (health or social care/patient support).
• Developing and implementing a quality assurance framework.

Where experience is asked for, please give one example showing what you did and what it achieved. Where we require evidence of ability, please explain either how you would approach that particular competence or give an example to support your suitability.

About Us

Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.

We are committed to equality and value diversity. We are working hard to remove perceived and actual barriers to participation for people with and affected by MND, current and future staff, volunteers, and stakeholders.

We guarantee interviews for disabled applicants that meet the requirements of the role as part of our commitment to the Disability Confident Scheme. Reasonable adjustments can be made as required.

Important Information

Adverts may be closed before the deadline once sufficient applications are received. To avoid disappointment, please apply early.

We request that recruitment agencies do not contact us in relation to this role.

Prospectus is excited to be partnering with The Royal Medical Benevolent Fund to appoint a new Philanthropy Manager on a part time basis. 

Nobody is immune from misfortune. When unexpected hardship strikes, like injury or illness, money pressures can quickly pile up. The Royal Medical Benevolent Fund is the leading UK charity for doctors, medical students, and their families. They provide financial help, mental health support and practical advice to people whose lives have been turned upside down by adversity such as illness, injury and bereavement.

The Philanthropy Manager will grow income from the existing warm donor database in order to develop the mid-level and high net worth individuals programmes. You will use your experience to identify, attract and cultivate new donors and will work closely with the Head of Fundraising and Communications to implement donor segmentation, build on supporter stewardship and appeal strategies for major donors. You will also ideally have experience of attending fundraising events; RMBF have a healthy portfolio of stewardship and cultivation events each year to support fundraising asks.

The selected candidate will have the ability to identify potential donors, prioritising workload and developing effective fundraising strategies. You will have excellent written skills with an ability to craft compelling and personalised proposals and will have a track record of delivering income against targets, ideally within a fundraising environment.

This role is a permanent position that will have hybrid working in the Wimbledon office two days per week and two days from home. The salary for this role is £42k - £45k FTE and is offered on a 28 hour week basis.

At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome candidates from a diverse range of backgrounds. Please let us know if we can help you with the application process in any way. We are more than happy to make any reasonable adjustments to enable all interested candidates to apply. If you have any disability and would like assistance with completing an application then please contact Flora Cunningham at Prospectus.

If you are interested in applying to this Philanthropy Manager position, please submit your CV in the first instance. Should your experience be suitable, we will send you the full job description and will arrange for a call and/or meeting to brief you on the role. You’ll then have all the information you need to formally apply. We are looking forward to connecting with you soon.

Over the last few years, New Horizon has been steadily growing in response to increased demand for our services.  Our ambitious plans for 2024/25 include expanding our service offer and securing an additional site locally that will add much needed space for young people’s activities and office space. To enable us to achieve our plans in line with the organisation’s mission, we are committed to growing and improving our frontline and back-office functions. The Finance and Resources Manager role will add capacity to our Administration Team, creating a new deputy manager role to support the delivery of our expansion plans support and relieve increased demand. You will work closely with the Head of Finance and Resources by overseeing and further developing the administrative function of the organisation, and directly line manage a number of administrators. You should be exceptionally well organised, confident in communicating with trustees and senior managers, and passionate about delivering high quality services to young people who are  unsafe or facing homelessness. 

Starting salary: £37,024
Deadline to apply: 9am Thursday 27 June

This exciting role will work closely with the Director of Fundraising, Individual Giving Manager and Digital Marketing Manager to develop a strategy, plan and key performance metrics for digital donor acquisition and fundraising. Already expert and excited by digital fundraising campaign development, you’ll have a unique combination of creative and business skills. These will enable you to create engaging digital content and through your expertise in paid search, google grants and paid social, optimise the ROI for Starlight in terms of donor engagement, acquisition, and income. You’ll be curious and take time to understand how we’re supporting children in healthcare settings which will enable you to create content that resonates with our key audiences. Finally, alongside strong interpersonal and collaboration skills, you will be proactive and results-driven with a ‘can do’ attitude to work.

£40,500 - £44,100 per year

Fixed term (12 months maternity cover), full-time (37.5 hours per week)

Hybrid working with regular travel to our London Bridge Office

What the job involves

As Communications Planning Manager you’ll be reviewing all incoming internal communications briefs, ensuring they have clear objectives, audiences, and timelines, and are aligned to organisational priorities and goals. You’ll be responsible for leading as well as updating, when necessary, our briefing and communications team process.

You’ll be responsible for workflows across the communications directorate, having oversight of capacity, prioritising and scheduling work accordingly. You’ll support annual business and resource planning; helping the organisation prioritise and understand the potential impact vs effort in business decisions.

To ensure our teams can work at their optimum we’re currently updating our approach to communications processes, including updating our project management tools, prioritisation structure and our wider programme management office.

What we want from you

To be successful in the role you’ll need to have exceptional organisational skills and be a strategic thinker who thrives on implementing and driving new processes to deliver efficiency.

You’ll have demonstrable experience with stakeholder and relationship management – building rapport at all levels, managing conflicting priorities and ensuring effective use of resources. In reviewing briefs you’ll be comfortable in challenging the details provided and developing briefs with product owners to ensure resources are being used effectively.

A background in marketing communications or similar would be ideal for understanding the needs from the start in developing effective campaigns. Experience in using workflow tools (like Trello) or Agile methodologies will be desirable but not essential.

Why work with us?

Every man needs to know about the most common cancer in men – prostate cancer. It’s a real and present danger that takes over 12,000 of our dads, grandads, brothers and friends each year.

Prostate Cancer UK is the largest men’s health charity in the UK. We have a simple ambition – to stop prostate cancer damaging lives. We invest millions in research to revolutionise testing, treatment and care. We’re blazing a trail to a screening programme that could save thousands of lives with regular, accurate tests for all men at risk. And we work tirelessly to spread the word about risk and offer specialist support to people living with the disease.

Work with us and you’ll see your efforts pay off as we give men and their families the power to navigate prostate cancer.

Our commitment to equity, diversity and inclusion

At Prostate Cancer UK, we believe that equity, diversity and inclusion are essential to building a strong and innovative workplace that represents, and can advocate for, the communities we support.

It’s our ambition to become an anti-racist organisation, and our mission to advance racial equity in the diagnosis and treatment of prostate cancer.

We’re continuously learning more about the needs of our colleagues, and have three amazing People Networks, sponsored by our Leadership team: Pride, Mind & Body and Multicultural.

Ways of working

Our hybrid working approach combines the best of flexible working – a positive work/life balance, inclusive and accessible platforms, and online information at our fingertips.

Next steps
More information on what we offer, as well as the role, can be found on our vacancies page. Please download our job profile document (job description) with our ‘How to apply’ section sharing the key points to refer to in your application and to apply, please visit the website via the apply button.

The closing date is Sunday 23rd June 2024.  Applications must be submitted by 23:45 UK time.

Interviews: By arrangement. Currently scheduled for the week of Monday 1st July 2024.

Prostate Cancer UK is a registered charity in England and Wales (1005541) and in Scotland (SC039332). Registered company number 02653887.

Welcome to Retail with a difference.

Please note this is a field-based role covering the Surrey and Middlesex areas.

What if every sale you made, every display you created, every customer you enticed in, made a difference to someone’s life? And to your local community? Here at a Princess Alice shop, it does. 

We are a quality retailer with care at our core. Every sale you make, makes a world of difference to the patients we support – and their families and friends. We are on over 40 high streets, turning takings directly into outstanding care. Care you make possible, and can take pride in. 

As an Area Manager, you are our Ambassador on the high street, and we never forget that. We are big enough to support you with professional distribution, campaigns and training, yet small enough for you to see the real impact your work has. Locally. In our Hospice. Every day, our Customers know us, value the quality of our offer and are proud of turning their purchases into priceless care.

About the role: 

As an Area Manager, you’ll lead and support shop teams across your designated area, made up of paid and voluntary staff. You will take full accountability for the profit of a mixed portfolio of shops in the Surrey and Middlesex area; this accountability extends to all income streams and controllable shop expenses. You will also be instrumental in developing and delivering, through your shop teams, high levels of supporter experience through well-presented shops and excellent supporter service. You’ll work closely with the Head of Retail and other Hospice colleagues in the day to day running of the business and contribute to all future development. 

This is a full time, field-based role. You will have an office base but the majority of the working week will be spent in shops with a need to travel daily between your shops. You’ll need to hold a current driving license (maximum 6 penalty points). The role also includes working ad hoc weekends, as needs of the business require.

About You: 

This position would ideally suit an experienced Area Manager, with a background in charity. However, we welcome applications form Area Managers with a solid background and transferable skills from the retail industry.

With proven people management experience, you will be confident, friendly, and possess excellent communication skills coupled with a high degree of competence in IT skills.

You will be self-motivated, able to handle conflict, problem solve and develop working relationships at all levels. Additionally, you will be extremely well organised, flexible and able to manage several tasks simultaneously.

As well as our competitive salary package and the opportunity to join an organisation which places patients at the heart of what we do, we also offer a range of great benefits, which include:

• 27 days’ annual leave, plus recognised public holidays – rising to 29 days after 5 years’ service and 33 days after 10 years’ service
• Training support and development opportunities 
• Employee Assistance Programme – promoting staff wellbeing 
• Access to blue light card discount 
• Access to Pension Scheme 
• 25% discount in our shops

If you are a dynamic and organised person and you feel you have the skills and experience for the role, we would love to hear from you!

Discover a career where retail means more. The difference is You. 

At Princess Alice Hospice we are passionate about creating an inclusive workplace that values diversity. We are fully committed to equality of opportunities, and we warmly welcome applications from all backgrounds and cultures.

We are signed up to the Disability Confident scheme and we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy. We are a place where you can be you.

Please visit our Privacy Notices section to understand and be aware of how we use the data you provide to us.

All of our vacancies except from retail are subject to a relevant DBS check.

Job Description – Operations Manager
IcFEM Dreamland Mission is a Christian charity set up to help fund and support the work of IcFEM in
Kenya. We had been running for almost 20 years with volunteers
running a home-based UK office. Three years ago we employed staff in the UK for the first time. We
currently have income of £350k- £400k a year depending on the projects running. IcFEM Kenya is a
locally run organisation based at Kimilili in Western Kenya. IcFEM Kenya runs community projects as
well as a school and hospital. The past five years has seen our work grow significantly, including the
school and hospital which have developed into large institutions that are valued by the community
in Kimilili and fit well into the local government set up.
We are looking for an individual who is ambitious to see our ministry grow and is experienced at
blending trust in God with human endeavour.
We are seeking an Operations Manager who has experience of the charity sector and is prepared to
be flexible and adaptable to the needs of this small charity. There is the potential for flexibility within
this role and we would be willing to discuss a variation in hours worked. Some occasional evening or
weekend work will be needed, and occasional travel to Kenya is an important part of the role,
particularly to build relationships with the Kenyan team.

Operations manager
Full-Time: 37.5 hours a week or part time/job share considered.
Flexible working available
Work from home
Salary: £30,000-£40,000 PA (Based on experience)
Annual Leave: 25 days PA plus Bank holidays and your birthday if it falls on a weekday. The office
will shut 25th December -1st January and these days will not be counted as part of your leave
entitlement.
Accountable: Chair of Trustees, Treasurer and Secretary
Contract: Permanent (6-month probation)
Handover period: During the probation period some work currently undertaken by Trustees will be
handed over to the post holder. Upon successful completion of the probationary period the post
holder will report to the Chair of Trustees.
Job description

Governance and legal compliance
➢ Review and keep updated UK policy and procedure documentation, writing new policies
where necessary to encompass latest regulations
➢ Regularly review the Safeguarding policy, and risk assessment, with the Trustee who leads
on safeguarding
➢ Work with the Treasurer and Secretary to ensure compliance and deadlines for Charity
Commission
➢ Review “new volunteer” and “new staff member” packs to ensure they meet the legal
requirement of the Charity Commission and all data protection policies
➢ Ensure all staff and volunteers hold correct documentation such as DBS certificates
➢ Ensure compliance with all regulatory authorities and regularly report on these to the
Trustees
➢ Maintain up to date knowledge of Charity policy and procedures

Finance and administration
➢ Manage the charity income and donations, including processing of cheques, bank transfers
and donor management system to acknowledge donations
➢ Grow the number of individuals and churches in the UK who support this charity
➢ Develop and manage donor relationships.
➢ Maintain and develop appropriate financial policies
➢ Manage income from giving sites such as Just Giving, Virgin Giving and PayPal
➢ Manage designated project funds and other finance tasks
➢ Oversee the marketing and communication role to promote the charity
➢ Line manages the Operations Assistant
Project management
➢ Alongside the Operations Assistant, and working closely with the Kenya team, continue to
manage the school sponsorship scheme for IcFEM DEC primary school
➢ Alongside the Kenyan team grow and develop the secondary school sponsorship scheme
➢ Alongside the hospital staff, co-ordinate the UK funded DMH hospital projects including
reports and stories from Kenya
➢ Present own ideas for projects and start to take ownership of new projects
➢ Work with donors including churches to develop current and new projects
➢ Represent the charity externally and strengthen partnerships with all relevant stakeholders
➢ Manage the UK end of Community based projects (e.g. Tree Growing and Bee’s & Honey)
including communications, funding, donor and partner management
➢ Monitoring and evaluation
➢ Set up and manage a monitoring and evaluation system for all UK-funded projects
➢ Provide regular feedback to relevant Trustees or Volunteers who are partners on specific
projects and once a quarter feedback to Trustees meetings
General administration and IT
➢ Oversee regular updates to the website, and social media
➢ Manage enquires both on the telephone and via email
➢ Co-ordinate volunteers both in the UK and those wishing to visit Kenya
➢ Co-ordinate the office including annual leave and day to day planning
➢ Assist Trustees with other administrative matters
Person specification
We are seeking a servant-hearted, emotionally intelligent, self-aware and authentic individual who is
outward looking, a good communicator, level headed and tenacious.
Required experience
➢ Have had extensive experience of the charity sector
➢ Book-keeping, banking or other finance skills and/or experience
➢ Experience of managing teams including volunteers
➢ Proven track record of being a team player
➢ Proven track record of managing charity offices and projects
➢ Experience of working with the highest levels of discretion, integrity and honesty.
Desirable experience
➢ Experience of working in East Africa
➢ Experience of using Beacon Donor Manager, and Xero finance manager systems, and if not
willing to learn
➢ Experience of managing online donor platforms
➢ Experience of website management
➢ Educated to degree level in relevant area or relevant professional qualifications
➢ Fundraising experience
➢ Experience of marketing in a charity setting
➢ Experience of working with volunteers
Required skills and abilities
➢ Able to work with minimal supervision
➢ Good relationship management skills
➢ Have tact and diplomacy skills
➢ Excellent written and verbal communication, marketing and PR skills
➢ Have excellent IT skills including Excel and the ability to learn website management
➢ Highly organised, able to manage multiple tasks at once and under pressure, and adept at
building good relationships
➢ Able to foster a culture of innovation and initiative-taking, creating a ‘can do’ atmosphere
that values everyone’s contribution and coaches out the best in the team.

Desirable knowledge
➢ Be up to date with charity law and have experience of coordinating policy and procedures
➢ Educated at least to A level or equivalent with GCSE passes English and Maths
➢ Knowledge of charity governance and developing new policies for growing charities
Personal qualities
➢ An active Christian faith with an openness to engage in devotions in the office
➢ Willing to work with ethos of a Christian Mission including partaking in prayer meetings and
church meetings
➢ Model professionalism and a passion for excellence.
➢ Willing to be flexible and work some evenings
➢ Comfortable lone working or with only one colleague
➢ Be willing to travel to Kenya when required
This job has an occupational requirement under Schedule 9 of the Equality Act 2010 to be held by an
active, practising Christian who assents to our Statement of Faith. 

We are looking for a talented and enthusiastic Development Manager to maintain and build on our successful track record in fundraising.

You will bring your experience of charity fundraising, ideally in theatre or the wider cultural sector, but this could come from a range of sectors. You will play a key role in supporting the organisation to deliver its vital advice and advocacy work for the UK’s theatres, to create exciting new programmes and to further grow our profile and reputation.

Reporting to the Director and working closely with all members of the staff team, including support from the Administrator (shared with three other managers), the Development Manager will lead on fundraising for the organisation. You will ensure we are able to maintain existing activities and grants programmes and support the development of exciting new activity strands to support and promote the UK’s vibrant network of theatres.

You will be joining at an exciting time as we deliver Theatres Fit for the Future, our new three-year strategy and as we transition to new leadership. You will also be supported by an excellent and engaged Board and Fundraising Committee. The role offers an opportunity to play a key role in supporting the three-year strategy and building on our successful fundraising track record.

We strongly encourage people with disabilities and people who are from ethnically or culturally diverse backgrounds from across the UK to apply as Theatres Trust is keen for the team and its work to be informed by and representative of the diverse communities it serves.

Salary £45,000-50,000 per year (FTE)

Full-time / Part time (minimum 3 days) – by negotiation

Central London office / hybrid working available

To apply, please download the job pack, application form and equal opportunities monitoring form from the Theatres Trust website. 

Deadline for applications: Midday on Wednesday 26 June.

Interviews will be held in person at our London office on Tuesday 16 July.

The HR Manager will be responsible for leading the delivery of the Human Resources function of Bromley Mencap ensuring that we recruit, retain and develop a diverse, motivated, and skilled workforce.

This new role will play a key part in strengthening the infrastructure of the charity as we develop further, supporting staff and inputting into strategies that focus on well-being, equality, diversity and inclusion, reward and recognition, and learning and development, to ensure employees across the organisation have the skills, resilience and resources they need to carry out
their work.

Directly reporting to the Chief Executive, the HR Manager will support the smooth running of the Human Resources function and the management of effective and confidential administrative systems and processes to deliver day to day HR services.

The HR Manager will manage the employee journey through all stages of the work cycle from recruitment, retention, development, performance and wellness to departure, and act as first point of contact for HR related queries, seeking support or signposting to third party employment law advisors as relevant.

Application packs with full details are available on our website.

Closing date: Thursday 11th July 2024.

Interviews: Tuesday 23rd July/Wednesday 24th July 2024.
 

The Fundraising CRM Transformation Data Manager will play a crucial role in an exciting project to transform the technology that underpins all our fundraising activities. In this role you will support us to maximise fundraising efforts, enhance donor relationships, and drive revenue growth for the organisation.

As the Fundraising CRM Transformation Data Manager, you will play a pivotal role in helping us move successfully from Raiser’s Edge 7 to Dynamics 365. You will be responsible for overseeing data migration, support data integrations and system design, configure fundraising workflows, and engage in quality assurance.  This position requires a blend of technical data expertise, project management skills, and an understanding of fundraising processes.

This role is perfect if you possess a deep knowledge of CRM systems, have great stakeholder management skills, are able to work to tight deadlines, and possess a can-do attitude.

What happens next?  

Please submit a CV, and Cover Letter that includes your experience, transferrable skills and motivation to work for The Prince’s Trust! The Team will be in touch about the next steps shortly after the closing date. 

Why do we need a Fundraising CRM Transformation Data Manager? 

Last year, we helped more than 40,000 Young People, with three in four young people on our programmes moving into a positive outcome in work, education or training. The young people we help face a range of challenges, such as unemployment, mental health issues or some have been in trouble with the law. We believe all young people should have the chance to succeed, and that young people are the key to a positive and prosperous future for all of us. We want to continue having a positive impact on young people’s lives and build a better and more robust Fundraising CRM to further support our work. In order to achieve this we need a Fundraising CRM Transformation Data Manager! 

Perks for working at The Trust! 

• Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year 
• Flexible working! Where operationally possible, our roles require a combination of office days and working from home (please speak to the hiring manager about this particular role)
• You can volunteer for and/or attend events – music festivals, The Prince’s Trust Awards, active events etc. 
• In-house learning platform! Develop your skills for your career and your role 
• Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas. 
• Personal development opportunities through our Networks – PT CAN (Cultural Awareness Network), PT GEN (Gender Equality Network), PT DAWN (Disability & Wellbeing Network), PULSE (LGBTQIA+ Network). 
• Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave. 
• Interest-free season ticket loans 
• The Trust will contribute 5% of your salary to the Trust Pension Scheme 
• Generous life assurance cover (4 x annual salary) 

Equal Opportunities 

Here at The Prince's Trust, we're committed to Equality, Diversity and Inclusion. We want to be an organisation that's representative of the communities we serve, which is why we strive for diversity of age, gender identity, sexual orientation, disability, race, religion and sex. Our goal is to create an environment where everyone, from any background, can be themselves and do the best work of their lives. 

We are looking for people that can bring different perspectives and experiences and especially welcome applications from those who are underrepresented in our organisation and sector, such as candidates from Black, Asian and Minority Ethnic backgrounds.  

We’re a Stonewall Diversity Champion and we are an employer that is Disability Confident. Our staff, volunteers and young people are supported by PT CAN (our Cultural Awareness Network), PT GEN (Gender Equality Network), PT DAWN (Disability & Wellbeing Network) and Pulse (LGBTQIA+ Network).

Safeguarding 

The Prince's Trust is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. As part of this commitment, we undertake basic disclosure checks in accordance with the Codes of Practice for all roles within the Trust, and for our roles working directly with young people, at an enhanced level. Having a criminal record will not automatically exclude applicants. 

Business in the Community was formed in 1982, and with His Majesty King Charles III as our Royal Founding Patron, we are the largest and longest-established membership organisation dedicated to responsible business,

We want the UK to lead the world in responsible business.

We work with members to continually improve their responsible business practice, leveraging their collective impact for the benefit of communities. We grow the responsible business movement and collectively create a greater impact focused on:

• Developing a skilled and inclusive workforce.
• Ensuring work is good for everyone.
• Innovating to sustain and regenerate the planet.
• Building thriving communities.

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We are currently recruiting a Race Campaign Manager with project management experience and subject matter expertise to work in the Advisory and Member Services directorate.  This role will support the Race Campaign Director to develop and maintain relationships with key stakeholders and drive the campaign to achieve its goals.

The role will involve (but is not limited to):

• Being responsible for creating, organising and project managing business facing campaigns, tools and content to achieve tangible outcomes, impact and value for members.
• Providing expertise for the campaign area through maintaining excellent current awareness, understanding and strong networks
• Being the first point of contact for BITC Membership Relationship Managers on the campaign topics.
• Facilitating and managing working groups, action-learning groups, and or steering groups linked to the campaign, developing knowledge and engagement with key stakeholders.

The successful candidate will have:

• A deep understanding of how change can be achieved through campaigning.
• Experience of working collaboratively with various internal stakeholders and working on cross-divisional initiatives.
• Excellent written and verbal communication skills as this role is responsible for creating partnership prospect documents, proposal documents and content for fundraising bids as well as representing and ‘speaking’ for the campaign on a variety of platforms.

The full job description and person specification is attached.

This role closes Sunday 30 June at midnight.

Interviews will take place week commencing 8th July.

Business in the Community are actively looking to recruit a diversity of talent. We embrace, respect and value the difference in our employees and we are committed to creating and maintaining an inclusive environment that consists of fairness, dignity, and caring for everyone, and one that enables every employee to flourish and realise their potential.

We are a Race at Work Charter signatory and, alongside 1000 other Charter signatories, taking actions to encourage and support ethnic minority representation in recruitment, selection, and career progression as well as being committed to improve the working lives of our disabled and neurodiverse colleagues.  We are also a real living wage employer.