Office support jobs in charing cross, greater london

Community Engagement Coordinator – North Region, England

Location: This post is home-based, working within BookTrust’s Northern England region, which covers the North West, North East, and Yorkshire & the Humber. The role requires flexibility and travel across the region and to other BookTrust offices in England, Wales and Northern Ireland. 

Contract: Permanent, full-time

Salary: £30,000 per annum

BookTrust is the UK's largest reading charity, and we reach millions of children every year with books, resources and support to get every child reading, regularly and by choice. We are national in scale and operate in every region in England, Northern Ireland and Wales. We work through every local authority, via children’s centers, schools, libraries and health professionals, to reach families. Our England Partnerships Team supports our wide range of partners in a place-based way, working in and with local communities and the children and families most in need of support.

As a Community Engagement Coordinator, you will work within the regional partnerships team.  You will manage a caseload of community work to support programme delivery, partnership network development and bespoke learning and development with the BookTrust partner network. You will create excellent links into communities and develop relationships with stakeholders in order to support BookTrust delivery and development, and place-based, community-led initiatives.

We are looking for a positive and enthusiastic, credible ambassador with a demonstrable ability to make connections across a wide range of people and groups in order to deliver ambitious projects. You will have great communications skills with the ability to engage effectively with a diverse range of audiences, in writing and in person. You may have worked within or across a local authority provider or network, in outreach or in a project within a local community or the third sector. You may have experience working with children and families experiencing deprivation, or in children’s reading. You will be highly motivated with the ability to work unsupervised across multiple projects in disparate locations simultaneously, and to work at pace, often to tight deadlines.

About us

With a 110-year history, we are proud to be able to say that the WI continues to be the largest and most influential UK-based women’s organisation, with over 170,000 members. Our campaigns push for change on the issues that matter to women and their communities, from equal pay to climate change, mental health and violence against women. The WI has brought about real change, and this record of action shows that we are as relevant today as we were in 1915.

The National Federation of Women’s Institutes (the NFWI) is responsible for running the organisation and provides support and advice to members at both regional and local levels.

About the role

This is an exciting role with responsibility for both IT and Digital. You will actively implement new tools and platforms, oversee data protection compliance and cyber security, whilst developing effective policies and guidelines spanning our IT infrastructure. You will also take ownership of our digital strategy across all channels, driving service delivery and managing significant relationships, contracts and budgets. We will look to you to  lead digital transformation and champion innovation, whilst delivering workshops and training sessions to diverse colleagues. In short, you will be the catalyst that gets the most from our online presence, our technology and our vendors and partners, ensuring best practice and value in everything you do.

Hours: 35 hours per week.

Location: Hybrid working, with one day per week at our London office.

About you

Highly experienced as an IT thought leader and manager with technical experience, you will combine a strategic mindset with a truly hands-on approach. Developing  strategy, as well as leading and managing IT and digital change projects should be second nature to you.  Similarly, you will be experienced in mentoring teams and controlling websites, CMS platforms and integrated digital systems. A degree in Computer Science or a related discipline would be beneficial, alongside knowledge of data protection legislation, digital accessibility and inclusion, Squiz DXP, Azure, Intune and AWS. However your ability to communicate effectively with non-technical colleagues is just as important. Above all, you will bring everything it takes to get the most out of people, systems and budgets, with real passion for cutting-edge technology and the drive and determination to make things happen. 

How to apply

For further information about this Head of IT and Digital Services role, please download the recruitment pack which includes the job description and person specification.

To apply, please visit our website and submit your current CV with a covering letter clearly explaining why you would be suitable for the role.

Closing date: 30 November 2025.

Interview date: First and second-round interviews to be held w/c 8 December 2025.

No other media or agencies, please.

The WI is proud to be an equal opportunities employer and values diversity. Reg. Charity No. 803793.

We’re looking for an organised and proactive individual to join our team as a Finance & Business Support Assistant. 

In this role, you’ll provide essential business and finance administrative support to the Society and Chief Executive, act as the first point of contact for general enquiries, and help ensure our workplace is effective, welcoming, and engaging. 

You’ll also assist with day-to-day financial processes, support key society meetings and events, and play a vital role in keeping everything running smoothly. 

If you’re detail-oriented, eager to learn, and ready to make an impact, we’d love to hear from you! 

Click below to be directed to our recruitment portal, and find out more about the role and application.

Circa £56,000 per annum

Full-time, Permanent

Part home/Part office (London) based

UNICEF ensures more of the world’s children are vaccinated, educated and protected than any other organisation. We have done more to influence laws and policies to help protect children than anyone else. We get things done. And we’re not going to stop until the world is a safe place for all our children.

Soccer Aid for UNICEF is UNICEF UK’s biggest broadcasted fundraising event. Since its inception, we have raised more than £121 million, and we have ambitious plans for the future.

This is a great opportunity to join UNICEF UK as our Finance Business Partner for Soccer Aid. This is an exciting and varied role where you will lead on the financial management aspects of the event and the related joint venture company, as well as stakeholder management ranging from third party partners, including television companies and suppliers to internal management.

Act now and visit the website via the apply button to apply online.

Closing date: 9am, Monday 1 December 2025.

Interview date: TBC December 2025.

In return, we offer:

· excellent pay and benefits (including flexible working, generous annual leave and pension, big brand discounts and wellbeing tools)

· outstanding training and learning opportunities and the support to flourish in your role

· impressive open plan office space and facilities on the Queen Elizabeth Olympic Park

· an open culture and workplace with colleagues who share our values, enjoy their work and are motivated to do their utmost for children.

· the opportunity to work in a leading children’s organisation making a difference to children around the world

Our application process: We use a system called "Applied" that anonymises your responses and focuses on your actual skills that are relevant to this role. This benefits you by giving you a greater chance of expressing your skills in this objective selection process.

We anticipate most colleagues will work one or two days a week in the office on the Queen Elizabeth Olympic Park in Stratford, East London and the rest of the time from home.  We will happily discuss other flexible options to suit your circumstances.

We particularly welcome applications from black, Asian and minority ethnic candidates, LGBTQ+ candidates, disabled candidates, and from men, because we would like to increase the representation of these groups at this level at UNICEF UK. We want to do this because we know greater diversity will lead to even greater results for children.

UNICEF UK promotes equality, diversity and inclusion in our workplace. We make employment decisions by matching business needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation.

We welcome a conversation about your flexible working requirements, personal growth, and promoting a workplace where you can be yourself and achieve success based only on your merit.

The successful candidate will be required to apply for a criminal records check. A criminal record will not necessarily bar you from working with us. This will depend on the nature of the role and the circumstances of your offences.

We only accept online applications as this saves us money, making more funds available for us to help ensure children’s rights.

If you require support in completing the online form or an application form in an alternative format, please contact the Supporter Care line during office hours.

If you do not hear from us within 14 days of the closing date, please assume your application has been unsuccessful on this occasion. Please note that we only provide feedback to shortlisted candidates.

Registered Charity Nos. 1072612 (England and Wales) SC043677 (Scotland)

An exciting opportunity to engage the media and drive real change. Join the Dignity in Dying team and help lead a national campaign for assisted dying law reform.

· Dignity in Dying is the UK’s leading campaign for assisted dying law reform. We fight for a compassionate assisted dying law for terminally ill, mentally competent adults. We are a national campaign and membership organisation campaigning for change across the UK.

· Compassion in Dying is a national charity working to amplify people’s voices, shift attitudes and drive changes to the healthcare system so people’s end-of-life decisions are heard, understood and respected when it matters most. We support people to start honest conversations about death and dying, and record and revisit their wishes whenever they want to.

The role

We are looking for an experienced, proactive media professional to join our team during a crucial phase of Dignity in Dying’s campaign. We welcome applicants with a strong news-sense, political nous and a flair for story-telling who can use the media and other channels to effectively influence a range of audiences. At a pivotal time for the movement for choice at the end of life, the successful candidate will be a team-player who can communicate complex subject matter in compelling and creative ways, keep abreast of media and political trends, support the delivery of national and regional comms plans and champion the voices of terminally ill people and bereaved families - both inside and outside Parliament.

Key responsibilities

• Support the Campaigns and Communications team in monitoring, evaluating and securing media coverage, along with developing and rolling out campaign activities.
• Assist in the efficient running of the press office including responding to incoming media enquiries in a timely manner, drafting and issuing media comments, compiling spokesperson briefings, and building and maintaining media lists.
• Oversee our media monitoring and its timely dissemination to staff, stakeholders and supporters, identifying where reactive responses are necessary or where there are proactive opportunities.
• Use the media monitoring to understand different media outlets' tone and framing of the issue, how this can impact our messaging and influence further opportunities for the campaign.
• Act as key point of contact with relevant suppliers, i.e. media monitoring providers, to ensure efficiency and value for money, identifying and acting upon opportunities for improvement. 
• Support the organisation’s work with terminally ill people and bereaved relatives who act as personal stories and spokespeople for our campaigns, projects and programmes, namely by responding to those who get in touch to share their experience in a professional, sensitive and timely manner, assessing suitability for media or other campaign work, and triaging to other members of the team where appropriate. 
• Maintain and update the personal story database to ensure usability and access from relevant members of the team while ensuring GDPR is upheld.
• Work with the Media & Campaigns Officer to secure local and regional coverage of personal stories, influential figures, local campaign activity and relevant research, informed by our national media strategy and plans. 
• Work closely with the Officer and Manager to plan media logistics for demonstrations, liaising with journalists, being proactive to ensure the smooth running of the event, and supporting personal stories and spokespeople.

About you

Essential Experience

• Experience of working in a media and/or campaigns role.

• Demonstrable creative skills and ability to develop new ideas.

• Good organisational skills and experience of working flexibly and nimbly to focus on a variety of tasks.

• Past examples of being able to work with minimal direction and with own initiative.

Desirable Experience

• Demonstrable ability to turn complex arguments into clear, concise and engaging messages understandable to a range of audiences.

• An interest in politics, current affairs and debates on legal and ethical issues.

• Experience of monitoring and analysing media coverage, and drafting and issuing comment to the media.

• Experience of dealing with sensitive subject matter and interacting with advocates, campaigners or service users with personal experiences.

 

Skills and Abilities

• Excellent verbal and written communications skills, with the ability to communicate persuasively with internal and external stakeholders.

• Good interpersonal skills including the ability to build and manage relations with journalists, case studies, patrons and other supporters more generally and the ability to work constructively in a team.

• Ability to empathise with people who may be distressed and in difficult circumstances.

• Ability to plan, organise and prioritise own work to manage conflicting priorities and ensure deadlines and objectives are met.

• Excellent attention to detail and good IT skills, including databases, excel spreadsheets, word-processing, e-mail and internet.

• Willingness and ability to develop new skills and assimilate new information.

Values

 · Commitment to Dignity in Dying’s vision and mission.

· Commitment to Compassion in Dying’s vision and mission.

Organisational behaviours

Leading by example - You lead by example through your behaviours and motivate others through your professional approach to work.

Trust and respect others - You are aware of your impact on others and treat other people with kindness and respect. You value diversity and listen carefully to understand the views of others.

Proactive and supportive team member - You work with others to reach a common goal by sharing information and supporting

colleagues.

Strive to be the best - With a positive attitude, you work to a high standard to meet personal and organisational expectations.

Responsibility and initiative - You take ownership of your work and take responsibility for your actions and decisions. You use your initiative and take pride in what you do.

Would you like to become a vital part of our collaborative and innovative team to make a lasting difference to families?

We are looking for a Social Worker or Senior Social Worker to join our team, based from either Milton Keynes or London.

We believe that every child deserves a loving and supportive home. We are committed to providing the highest quality services to help make that a reality, and we are proud of our three successive outstanding ratings with Ofsted.

Position: Social Worker or Senior Social Worker

Location: Based in either our Milton Keynes or our London team, with hybrid working arrangements in place for both home and office working, and travel covering Milton Keynes, North London and surrounding areas.

Contract: Permanent full time – 37 hours per week, Monday to Friday.

Salary Ranges: Social Worker - Salary in the range of £34,053 - £41,620 per annum. Senior Social Worker - Salary in the range of £39,292 - £48,022 per annum.  If based from our London office, a location allowance of £3,299 per annum will be payable.

About the role:

Our Social Worker/Senior Social Worker’s role is a pivotal one within our Adoption service.  Some of your responsibilities will include:

· undertaking ‘home study’ assessments (PARs) and present these to the adoption panel

· support families throughout the matching process and once children are placed, up until the Adoption Order

· participating in recruitment activities and training for prospective adopters

About you:

As a Social Worker, you’ll bring a minimum of 2 years post qualification experience in childcare social work and as a Senior Social Worker, a minimum of 3 years post qualification experience. You’ll have an understanding of child development and the impact on behaviour of interrupted development. You’ll have excellent interpersonal and communication skills and demonstrate a commitment to equality, diversity, equity and inclusion within service delivery.

If this sounds like you then visit our website to apply today to join a dedicated team who are part of something truly meaningful. We look forward to hearing from you!

If you would like to arrange an informal discussion about the role, please visit our website for contact details for our Adoption Team Manager.

Early applications are encouraged as we may review and appoint on an earlier basis if a successful candidate is secured.

Closing date: 9am, Tuesday 25 November 2025

Interviews will be held on: Thursday 04 December and Thursday 11 December 2025.

Other roles you may have experience of could include: Adoption Social Worker, Adoption Senior Social Worker, Adoption Support Social Worker, Independent Social Worker, Fostering Social Worker, Independent Reviewing Officer, Supervising Social Worker, Children’s Social Worker, Child Protection or Safeguarding Hub Social Worker, Looked After Children’s Social Worker, etc. 

Safeguarding is at the heart of everything we do at PACT. We have robust measures and best practices in place to safeguard and protect the welfare of children, young people and vulnerable adults and we take pride in maintaining outstanding safeguarding standards.

Anyone joining our team is subject to PACT’s safer recruitment pre-appointment enquiries, including a Disclosure Barring Service (DBS). The role description provides information on what our safer recruitment enquiries include and the level of DBS required to work in the role.

All opportunities with PACT are based in the UK.

Royal National Children's SpringBoard Foundation (“SpringBoard”)  

Programme Support Officer 

About the Foundation 

RNCSF (“SpringBoard”)’s vision is to provide access to a great education for young people facing some of the most complex and challenging circumstances. By harnessing the power of fully funded bursary placements and targeted outreach activities available in the UK’s state and independent boarding schools and independent day schools, we seek to transform individual young lives, and in turn we aim to create a sustained ‘ripple-effect’ of growing aspirations and achievements across under-served communities and marginalised groups.

Since 2012 we have supported more than 1,500 young people to access the life-transforming opportunities provided by fully funded bursary places, working with more than 200 participating boarding and independent schools united under the shared commitment to build more diverse, inclusive and representative school environments. We have ambitious plans to ensure that 2,000 young people are supported by our work by 2025, through extending our Department for Education sponsored work in independent day schools. 

Our strategic aims 

Our network of schools is at the heart of all that we do. We harness boarding and independent schools’ commitment to using their educational environments as an engine of social mobility, coordinating a sector-wide effort to target schools’ bursary and partnerships schemes for those who most need access to these opportunities.

We do so by: 

• Identifying children and young people facing complex and challenging home circumstances, for whom a fully funded bursary at an independent or state boarding school or an independent day school represents a life-transforming opportunity 

• Influencing schools to make available more fully funded bursary places; and matching children and young people who we identify through our programmes to the schools best suited to their needs and interests and providing support to ensure they thrive through their placements 

• Encouraging young people leaving school to realise their ambitions, navigate fulfilling careers and make positive contributions in their communities through a vibrant alumni network programme 

• Ensuring targeted access to other educational opportunities available in independent school partnerships programmes for children and young people who are looked-after, or on the ‘edge of’ care but for whom bursary placements are not possible. 

To do so we have a fundraising strategy to secure c.£2 million p/a in donations, used to help to unlock schools’ own efforts to fund as many bursary places and partnership offerings as possible.

The return on the Foundation’s Capital Fund covers the costs of our small team of 14 individuals. We are ably supported in this endeavour by the involvement of our committed Royal Patron, Her Royal Highness The Princess Royal and an impressive and diverse body of dedicated and enthusiastic Trustees. 

Purpose of the role  

You will support the Head of SpringForward in managing a growing independent school- local authority partnership mentoring programme. This programme promotes partnerships between independent schools and Local Authorities that ensure that children in care can access opportunities for tailored mentoring by independent schoolteachers to help address some of their achievement and attainment gaps, and be supported to secure offers for a university or apprenticeship route on leaving school. 

Key responsibilities  

You will work with the Head of SpringForward to support successful management of day-to-day operations of the programme; including but not limited to:

• onboarding and engagement of volunteer independent schoolteacher mentors;

• liaising with school coordinators and overseeing overall school participation;

• liaising with Local Authority partners and updating on pupil engagement;

• supporting mentors in delivery of mentoring, quality assurance including monitoring of session reports, updating resources). 

You will work with Head of SpringForward to review, implement and refine impact measurement, collecting survey data and feedback, review the outcomes and supporting continuous improvement of programme design and to communicate with new schools and LAs the programme’s benefits. 

You will be held accountable for upholding the highest levels of safeguarding practice in implementation of the mentoring programme, including updating and maintaining safeguarding records for volunteers. 

You will be responsible for writing reports on progress and outcomes for the charity’s senior leadership, trustees and the wider partnership community. 

If seeking additional responsibilities/hours, this role could also include elements of wider communications support - including updating the charity’s website and social media content, collecting impact stories and sharing weekly content on school visits, donor engagement and key newsworthy items relevant to the work of RNCSF. 

Person specification 

Qualities, Attitudes and Values

• Strong and demonstrable commitment to RNCSF’s vision, mission, values and policies, including safeguarding and protection of children & equal opportunities 

• A passion for working with children and young people from diverse backgrounds and putting them at the heart of our work

• Flexible, adaptable, resourceful and resilient to manage changing priorities and a willingness to lead with a degree of autonomy 

• Effective relationship builder, with strong emotional intelligence and experience of co—production methods and working in collaborative environments to improve learning 

Skills

• Strong verbal and written communication skills

• Highly effective organisational, administrative, data management and IT skills, including strong attention to detail 

Knowledge

• Of the UK education sector and children’s social care landscape

• Of working in a grant-making or funding organisation and meeting reporting requirements 

Experience

• Of managing projects to differing timescales 

• Of building productive relationships within a small team/across teams and with external stakeholders 

• Of equitable and inclusive approaches to working with young people 

Benefits of working for RNCSF 

• You will join a small team of 14 diverse, friendly and enthusiastic staff who are united by a passion to tackle educational inequality together and grow professionally and personally along the way.

• We offer flexible working hours and the opportunity to work condensed hours

• We encourage and enable home-working, we are a trusting employer and we actively promote work-life balance

• A culture of living our values: child-centred, optimistic, acting with integrity, with a focus on continuous improvement and working collaboratively

• The breadth of work requires an ability to adapt and understand new ways of working quickly – there are busy points throughout the year but there is a real ‘rhythm’ which mirrors school term-times and so there is scope for contracted hours that reflect this rhythm around school holidays 

Terms and Conditions  

Hours: This is a 0.6 role, with the option to do 0.8 with additional cross-programme responsibilities (e.g. RNCSF communications and social media support). 

Reports to: Laura Slater, Head of SpringForward

Annual Salary range: £27,500 - £32,500 (FTE. Pro-rata for reduced hours) 

Start date: Immediately 

Location:  Hybrid. Expected to work from our offices (at EdCity, west London) on Mondays and Thursdays. Remote working on other days

Benefits: 30 days holiday (pro-rata) 

Auto-enrolment in the NEST pension scheme (details available on request)   

Right to Work: All applicants must have the right to work in the UK

Given the responsibilities of this role the offer of employment will be conditional on an enhanced Disclosure and Barring Service (DBS) Check. You are required to declare any criminal convictions ahead of this DBS Check.  

Diversity and Inclusion  

We are committed to cultivating a fair and inclusive environment, where everyone can be themselves and thrive.  We especially encourage applications from people from black and minority ethnic backgrounds, LGBTQ+ people, people with disabilities, those with lived experience of our programmes, and people who have experienced forms of exclusion or marginalisation. We welcome applications from SpringBoard alumni and those with lived experience. 

How to Apply  

• Please submit a cover letter and complete CV through the CharityJob portal, please explain any gaps in your employment or education history   

• Your cover letter should answer the following questions and be no longer than 1 ½ A4 sides:  

1. Why do you want to be part of the Royal National Children’s SpringBoard Foundation team?  

2. Give examples of how you meet the experience, skills and technical competencies set out in this Job Description and Person Specification.   

Application deadline: 11:30pm on 27th November 2025 

Successful candidates will be notified that they have been selected for interview by Friday 28th November 2025. Interviews will be held on Thursday 4th December 2025 in person at our offices in EdCity, 1 EdCity Walk, London, W12 7TF.

Safeguarding  

RNCSF is committed to safeguarding all children and young people we work and interact with. We take this responsibility seriously, with the focus being on their safety and welfare. As we are a small team, it is likely all our employees will have some interaction with children and young people we work with, whether at an event or through our youth engagement work and therefore all offers of employment are conditional on referencing and DBS checks and all employees are required to take part in regular safeguarding training. For more information please refer to our Safeguarding Policy.   

Safer Recruitment 

In line with this policy: 

1. You will be asked to bring two documents to the interview: one to serve as proof of identity (e. g. valid passport or driver’s license) and one to serve as proof of address (e. g. bank statement, council tax, credit card statement from the last three months).

2. We will usually contact one of your referees prior to interview so please indicate on your application which of your referees you are happy for us to contact or if you have any concerns about our doing so, please let us know. 

About the role

The Finance and Operations Manager is responsible for ensuring the smooth running of the charity’s financial and operational functions. This includes managing day-to-day accounting, producing management reports, maintaining and improving processes, line-managing the administrator, and leading key projects across Finance, IT and HR. The role plays a central part in supporting the operational effectiveness and strategic growth of the organisation.

Key Responsibilities

Finance

• Manage the charity’s day-to-day accounts, ensuring accurate and timely bookkeeping.
• Prepare financial reports for the Senior Leadership Team (SLT) and management staff.
• Monitor budgets, forecasts, cash flow, and financial performance, highlighting risks and opportunities.
• Support annual audits and liaise with external accountants as required.
• Ensure compliance with relevant financial regulations and charity reporting standards.

Operations

• Develop and implement operational processes to improve efficiency and productivity.
• Line manage the Administrator, ensuring they support both finance (bookkeeping) and wider administrative tasks across the organisation.
• Oversee HR processes, including recruitment, onboarding, and record-keeping, as part of operational projects.
• Manage IT and technology initiatives, including the implementation of systems to improve organisational efficiency.
• Project manage key organisational initiatives in finance, HR, and IT, ensuring they are delivered on time and within scope.

Collaboration

• Act as a key point of contact for operational matters across the organisation.
• Work closely with the SLT to provide insights and recommendations based on financial and operational data.
• Support the team in adopting and embedding new processes and technologies.

Person Specification

We actively encourage people from a variety of backgrounds with different experiences, skills and stories to join us and influence and develop our working practice. We recognise the value a diverse workforce brings to a small charity, and we are especially keen for people currently underrepresented in our charity and the wider sector to apply.

While we’re looking for candidates with the skills and experience listed, we know no one is perfect in every area. If you meet some of the criteria, we’d still really love to hear from you. Please feel free to reach out for a friendly chat about the role and your application.

Qualifications

• Recognised financial qualification (e.g. ACA, ACCA, CAI, CIMA, CIPFA, ICAS, ICAEW, or equivalent)

Experience

• Proven experience in organisational finance and bookkeeping
• Experience in producing management accounts and reports for senior leadership
• Experience in project management, particularly in implementing finance, HR, or IT systems.

Skills and Knowledge

• Technically proficient, with experience using finance systems and digital tools.
• Organised and systematic, and the ability to handle multiple tasks and priorities.
• Attention to detail, with an ability to handle various financial or administrative tasks with accuracy.
• Analytical and problem-solving abilities, able to translate data into actionable insights.
• Ability to implement processes and systems that improve organisational efficiency.
• Communication and interpersonal skills, with the ability to interact with stakeholders at all levels within the organisation.

Key Attributes and Values

• Passionate about making a difference – committed to preventing knife crime and improving outcomes for young people
• Committed to equity and inclusion – values and actively promotes diversity, inclusion, and fairness in all aspects of work
• Reflective and open to learning – committed to personal growth, welcomes feedback, and continuously seeks to improve practice
• Resilient and adaptable – able to navigate challenges, manage multiple priorities, and maintain focus under pressure.
• Tech-minded and comfortable with adopting new systems and processes.
• Reliable, trustworthy, and capable of handling confidential information with discretion.

Benefits

• Flexible working opportunities where possible
• 27 days annual leave plus 8 bank holidays (rising to 30 days and 33 days after 5 and 10 years’ service, respectively)
• Contributory pension scheme
• Cycle to work scheme with the Green Commute Initiative
• Personal development opportunities

IT & Data Support

Location: London (Hybrid – minimum 3 days onsite at Head Office)
Team: Finance & Operations
Reports to: Head of Technology & Data
Salary: Circa £34k

About us

BVA is the largest membership community for the veterinary profession in the UK, we champion, support, and empower more than 19,000 vets of all ages, stages, and disciplines.

The Role

 We are seeking an enthusiastic and proactive IT & Data Support professional to join our team. In this pivotal role, you will:

• Be the first point of contact for staff technology queries (hardware, software, connectivity, CRM, Microsoft 365, etc.).
• Troubleshoot and resolve straightforward issues; escalate complex cases to suppliers or the Head of Technology & Data.
• Log and monitor support cases with third-party suppliers, ensuring timely resolution.
• Support the day-to-day operation of our CRM system, assisting with user queries, data issues, and development needs.
• Assist colleagues across the organisation with CRM queries, data and reporting requests, and member data analysis.
• Develop, maintain, and run routine reports to support business activities, ensuring data accuracy and consistency.
• Work with the Head of Technology & Data to build dashboards and reports (Power BI or equivalent) to monitor KPIs and member engagement.
• Provide informal training, knowledge-sharing sessions, and guidance materials to help colleagues make the best use of technology and data.
• Maintain accurate records of issues, resolutions, and supplier interactions to build organisational knowledge.
• Support compliance with data protection and IT security practices.
• Contribute to documentation of processes, FAQs, and how-to guides for internal use.

Essential:

• Good working knowledge of Microsoft 365 administration (Outlook, Teams, Word, Excel, SharePoint).
• Experience working with CRM systems and handling data queries.
• Strong analytical skills with the ability to produce accurate reports and interpret data.
• Excellent communication skills, able to explain technical and data concepts clearly to non-technical colleagues.
• Strong organisational skills and attention to detail.
• Ability to prioritise and manage multiple workstreams.
• Customer-service orientation with a problem-solving mindset.

Desirable:

• Knowledge of data structures, relational databases, and reporting best practice.
• Experience with Microsoft Dynamics CRM.
• Experience with Power BI (or similar reporting/visualisation tools).
• Knowledge of IT security and data protection best practice.
• Familiarity with working alongside external suppliers or IT service providers.

 
Why Join Us?

• Work closely with a supportive Head of Technology & Data and cross-functional teams.
• Opportunity to innovate and propose new ideas to improve technology processes.
• Stay up to date with the latest developments in IT and data, and help shape our future.

How to apply

Please submit your CV along with a cover letter that clearly demonstrates how you meet the job description and person specification. 
 

Closing and interview dates

· Closing date is 9am on Tuesday 18 November

· First interviews will be remotely during the week commencing 24 November

· Second interviews will be held in person on Thursday 4 December 2025.
 

BVA is strongly committed to equality, diversity and inclusion, and we encourage applications from all sectors of society. We would particularly welcome applications from under-represented groups within the not-for-profit/membership sector.

No agencies please.

We are Hestia. We make a difference.
At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Support Worker to play a pivotal role in our Lewisham Mental Health Accommodation. 
Sounds great, what will I be doing?
In this role, you will engage service users in regular, comprehensive assessments and collaboratively develop person-centred support and safety plans. Working closely with the Service Manager and Team Manager, you will assess referrals, create and review support plans, safety management strategies, and move-on plans in partnership with service users. You will build strong relationships with external agencies, families, carers, and other key supporters to ensure holistic recovery plans. The position involves promoting social inclusion by enabling participation in activities and skills development opportunities, as well as advising on access to health services, education, training, and employment in conjunction with specialist workers.
You will help maintain a safe and recovery-focused environment through health and safety checks and follow-up on repairs, while supporting adherence to occupancy agreements, including rent payments. Flexibility is ke
y, as you will work as part of a team to ensure service coverage and contractual obligations, including participation in a rota. Additionally, you will assess carers' needs and signpost them to appropriate services.
What do I need to bring with me?
You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.
The ideal candidate will demonstrate strong influencing and negotiation skills, with the ability to convince and persuade others effectively. They will use collaborative and adaptable interpersonal approaches when working with colleagues and stakeholders, operating professionally and ethically to gain trust and respect. Excellent IT and digital skills are essential, including proficiency in Microsoft Office applications: composing bids and reports in Word, creating and managing spreadsheets in Excel, preparing presentations in PowerPoint, and managing emails and calendars in Outlook. Additionally, the role requires the ability to maintain and develop the contracts database in collaboration with IT colleagues.
Interview Steps
We keep our interview process simple, so you know exactly what to expect.
Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.
Our commitment to Equality, Diversity, and Inclusion
Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.
We are a disability confident employer
Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.
Safeguarding Statement
Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.
Important Information for Candidates
If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.
We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.

This is a new and exciting role which you can out your stamp on. You'll help the charity run smoothly, support our Board of Trustees, coordinate meetings, manage key communications, provide day-to-day office management and ensure that strategic projects are delivered effectively. This is a great opportunity for someone who thrives in a dynamic environment and wants to make a real difference through their work. In particular you'll:

• support our CEO with diary management, responding to incoming communications, preperation for events and managing managings
• manage payroll for both the charity and its trading subsidiary, Ignition Brewery
• provide administrative support to our Finance Manager
• coordinate our parent-carer forum, ensuring it is well supported
• support our Board of Trustees including coordinating all aspects of Board and Committee meetings, taking minutes and supporting with Trustee recruitment
• act as our Office Manager, overseeing the various administrative functions and support contracts we need to run smoothly
• assist with the implementation and management of projects across the Charity that support our mission and drive efficiency

As well as our Brighter Horizons team, you’ll also have a hand in supporting our trading subsidiary Ignition Brewery, making this a varied role, ideal for someone who likes to be involved in lots of things at the same time.

We’re a small team but growing and ambitious team, making the role really varied. Experience of administration is a must, preferably in a small charity setting. If you are a people person and are passionate about causes in your community, we want to hear from you.

What we need from you (the essentials):

• a minimum of one years’ experience working in a fast-paced administrative environment
• experience of managing projects from design through to delivery and evaluation
• strong organisational and time management skills with an ability to plan ahead and manage multiple priorities effectively
• excellent communication and interpersonal skills
• excellent skills in Microsoft Office and CRM systems, especially with digital collaboration tools
• good written skills, with an ability to produce reports and other relevant documentation
• an ability to maintain discretion & confidentiality and handle sensitive information with professionalism
• meticulous attention to detail with an ability to perform tasks accurately and efficiently
• the ability to work proactively and independently

What we’d also like from you (the desirables):

• previous experience of working as an Executive or Personal Assistant
• an understanding of charity governance / experience working with Trustee Boards
• experience of working with neurodivergent adults and/or adults with learning disabilities in a paid or voluntary capacity

Legacy Group Consulting LTD are recruiting on behalf of Solar Aid for a Supporter Care Officer;

 

Location: North East London

Contract: Full Time, Permanent – 37.5 hours

Salary: £27,900pa to £29,700pa – depending on experience

Closing Date: Wednesday 26th November 

Why this role matters

We are working with an amazing, international charity – Solar Aid where their mission is to light up every home, school and clinic in Sub – Saharan Africa by 2030, using safe, clean, solar power to recruit someone fantastic for this role.

This role isn’t just about tasks and responsibilities, it’s about joining a team where your voice is valued, your growth is supported, and your work genuinely makes a difference.

What you’ll be doing

As the Supporter Care Officer, you'll be part of wider fundraising team, reporting to brilliant Supporter Care Manager – a small but might team. You’ll be at the heart of helping deliver outstanding supporter care experience, assisting the smooth running of fundraising operations and smooth handling of non-supporter communications.

Your key responsibilities will include:

• Making sure every supporter feels heard, valued, and appreciated
• Managing donation processes and supporter communications with care and efficiency
• Supporting the team with admin tasks that keep everything running smoothly
• Working closely with colleagues across teams to create a brilliant supporter experience
• Develop and refresh supporter journeys across engagement channels, working with Engagement and Digital teams
• Review and refresh “thank you” materials, communications and processes.
• Respond to supporter enquiries received by phone and email, acting as a first point of contact for supporters.
• Contribute to the integrity of the database by amending supporter details as necessary and recognising areas for improvement to support the Supporter Experience Manager with maintenance of the CRM.

What you’ll bring

We’re not looking for someone who ticks every box - we’re looking for someone who’s curious, committed, and ready to learn. If you’ve got the following, we’d love to hear from you:

• Experience in customer service, supporter care, or a similar rolerking knowledge of online fundraising
• Strong communication skills and a real empathy for people
• Good working knowledge of online fundraising
• Comfortable using databases, emails, and admin systems – they use Salesforce – if you have experience of this, would be advantageous
• A positive attitude and a willingness to pitch in

What’s in it for you

The chance to be part of an organisation that’s making tangible impact

• Supportive, inclusive team culture
• A working environment where new ideas and testing new things is strongly encouraged.
• Hybrid/flexible working options
• Opportunities for training, learning and growth
• 7% employer pension contribution
• 25 days’ annual leave

 

How to apply

If this sounds like your kind of role, we’d love to hear from you.

You can apply by sending your CV and a short cover note to Seema Choudhury at Legacy Group Consultancy LTD 

If you are shortlisted for interview stage (it will be a 2 stage interview process – one informal chat online and one formal interview at the London office with an interview panel. Interview dates to be confirmed)

A note on equity

We actively encourage applications from people with backgrounds that are underrepresented in the charity sector. If you need any adjustments to take part in the recruitment process, please don’t hesitate to ask - we’re here to make this accessible to everyone.

Let's build your legacy together

Operations Officer

Contract: 12-Month Fixed Term Contract (with a view to extend)
Function/Team: Development
Location: London, UK
Hours: Full time, inclusive of breaks
Reporting to: Finance/HR/Operations Manager
Salary: £28,200 per annum

STOP THE TRAFFIK prevents vulnerable communities from being recruited, trafficked, and exploited. Our prevention programmes disrupt traffickers’ ability to recruit at-risk individuals by providing lifesaving information through our bespoke, geo-targeted social media campaigns.

The Operations Officer plays a vital role in keeping STOP THE TRAFFIK’s day-to-day operations running efficiently. Working closely with the Finance & HR Manager and Executive Team, this role supports organisational systems, finance processes, and internal communications — helping our global anti-trafficking work stay coordinated, compliant, and effective.

This position suits a highly organised, proactive individual who enjoys creating structure, improving processes, and supporting others to perform at their best. You’ll be at the heart of the organisation — connecting teams, managing key administrative systems, and ensuring smooth operations across all areas.

This role will be responsible for:

Team & Office Environment

· Monitor STOP THE TRAFFIK’s phone and general ‘info’ inbox, directing messages to the appropriate team members.

· Support the upkeep of the office environment, ensuring facilities are well maintained and team members take shared ownership of the space.

· Coordinate team days and team-building activities, in collaboration with the Team Building Champion.

· Lead onboarding for new staff alongside line managers to ensure a smooth induction experience.

Executive Support Functions

· Provide administrative support to members of the Executive Team.

· Take minutes and capture action points in Senior Leadership Team meetings.

· Prepare briefing notes for key meetings with the Senior Leadership Team.

Finance

· Support the Finance & HR Manager by reconciling transactions on Xero, producing invoices, processing payments, and assisting with monthly and quarterly reporting.

Operations

· Develop and maintain effective internal systems that improve organisational efficiency and automation.

· Maintain key organisational records (e.g. contracts, insurance, supplier information) and handle confidential information appropriately.

· Manage the policy dashboard, ensuring policies are up to date, and notify relevant staff when reviews or updates are required.

The ideal candidate will have:

· Some experience in administration, operations, or office support.

· Excellent organisational skills with great attention to detail.

· Comfortable handling basic finance tasks such as invoices, payments, and record keeping, with an acumen for numbers and data.

· Competence using Excel and data visualisation tools.

· Strong written and verbal communication skills.

· A proactive, friendly, and professional approach to work.

· The ability to multitask effectively and meet deadlines.

· A commitment to equality, diversity, and safeguarding vulnerable individuals.

Benefits:

· A friendly, supportive team environment.

· Opportunities to collaborate with global partners and experts.

· Autonomy to take initiative and propose process improvements.

· Access to a healthcare cash benefit scheme (including partner/children coverage).

· Corporate eye-care scheme.

· Life insurance.

· Non-contributory Group Personal Pension Scheme (7% employer contribution).

· 27 days annual leave plus 8 bank holidays (increasing to 33 days with service).

· Cycle to Work scheme.

· Season Ticket Loan.

· Option to switch 2 bank holidays to suit personal needs.

· Flexible working policy reflecting staff needs.

· In-house and external training opportunities.

Further details about STOP THE TRAFFIK can be found on website.

If you have the relevant experience, are highly resourceful, adaptable, pro-active, and a critical thinker able to work in a fast-paced environment, please send a CV and brief cover letter that evidences your ability to be successful in this role.

Only applications sent via email will be considered to ensure an equitable review process. The deadline to apply is Sunday 23rd November. Interviews will be held week commencing 24th November 2026

We cannot sponsor applicants at this time.

Oasis supports Equal Opportunities.  Registered Charity No. 1127321