Office support jobs in croydon, greater london

Main responsibilities:

• Ensure all HR-related administration linked to the employee lifecycle, benefits & documentation is processed efficiently and appropriately,  including management of data changes with external providers.

• Run Monthly payroll processes for countries outside of APAC & resolving issues with payroll providers. 

• Provide support to our recruitment process from advertising, screening candidates and arranging interviews to answering queries from candidates.

• Own and deliver HR related projects as and when required such as the annual performance review process and annual salary review cycle.

• Ensuring there are office health and safety protocols (including risk assessments, fire marshals, and first aiders) for the UK offices, maintaining compliance with local regulations.

Essential experience requirements:

• Experience with working in HR.

• Experience of preparing monthly payrolls for external processing and administering benefits with third party providers. 

• Experience of issuing employee documentation & supporting the administration of the employee life cycle (leavers, absences etc).

• Experience helping solve problems and being confident communicating in a variety of formats.

• Knowledge of legislation and regulations relating to HR, as well as knowledge of best practice.

• Proactive at identifying and implementing improvements in processes such as payroll and recruitment.

• Experience in managing personnel records and ensuring these are kept up to date and accurate at all times.

Desirable experience requirements:

• Experience with working in the charity sector.

• Experience in managing recruitment.

Professional certification requirements:

• CIPD Level 5  (Level 7 desirable) or equivalent experience.

As Partnerships Officer, you will play a central role in managing high-quality relationships with Martingale’s growing network of partners, while also supporting the governance and operational functions of the organisation. Working closely with the CEO, senior leadership, and our existing Partnerships Officer, you will help ensure that funders, supporters, and mission-aligned organisations feel valued, engaged, and recognised for their contribution to Martingale’s success.

A key part of your role will be to strengthen relationships with funders and university partners, building long-term commitment to Martingale’s mission. You will manage relationships with multiple departments across our ten partner universities, coordinating internally to ensure these partnerships run smoothly. Alongside this, you will support the operation of Martingale’s key governance bodies, including the Advisory Board, Student Advisory Board, Academic Advisory Committee and Scholarship Selection Committee, ensuring timely communications, accurate records, and positive engagement with members. You will also lead on partnerships with aligned charities that connect our Scholars to earlier stages of the STEM pipeline.

You will be responsible for communications and reporting across our supporter network, ensuring partnerships are effective and mutually beneficial. We are looking for a strong communicator with experience in partnership management and external relations. You may have demonstrated this through cross-organisational projects, even if it was not your primary role. You will bring excellent organisational skills, a proactive mindset, and a strong alignment with Martingale’s mission. We welcome applicants from a range of career paths who are excited to be part of a growing, fast-paced charity delivering meaningful impact.

Key Responsibilities:

• Lead on the delivery of the partner relations strategy, working with our 40+ partners to effectively build long-term successful relationships. In collaboration with the CEO, you will support new and existing funders, in-kind supporters, partner charities, and Ambassadors, ensuring they feel valued, informed and connected to Martingale’s mission.
• Strengthen and deepen relationships with partners through a structured and personalised programme of engagement, recognition, and reporting, including invitations to events throughout the academic year.
• Oversight of all university partnerships, including reporting, communications, and course confirmations. This will include working closely with all Martingale staff for effective management of key partnership contacts across development offices, multiple departments, and doctoral programmes.
• Oversee the smooth running of Martingale’s governance bodies, building on the existing governance framework to ensure continuity across the different groups.
• Liaise with the team to maintain accurate records of both financial and in-kind contributions.
• Lead on the development and delivery of the annual impact report, alongside bespoke reports for funders as appropriate.
• Accurate record keeping of partnership engagement on Martingale’s CRM.
• Build a range of case studies on Scholars, partner universities, funders, and other supporters to strengthen Martingale’s messaging to new funders.
• Work closely with the other Partnerships Officer to ensure fundraising campaign targets are met, providing relevant materials and support where needed.
• Support in the delivery of key Martingale events such as Solve for X and our annual Welcome Dinner
• The post holder will carry out any other duties as are within the scope, spirit, and purpose of the role as requested by the line manager.

Key Requirements:

Essential Criteria

• Right to work in the UK

Experience and skills

Essential

• Excellent communication skills, both written and verbal, with the ability to effectively communicate with diverse audiences.
• Experience in account management, managing external stakeholder relationships or partnerships successfully.
• Able to assimilate complex information quickly, identifying the pertinent points and making them accessible for a wider audience.
• Excellent project management skills with experience of managing multiple projects/workstream and priorities simultaneously, while maintaining attention to detail, prioritising, and meeting deadlines.
• Ability to network and build new connections.
• Advanced IT proficiency: Spreadsheet, Word Processing, CRM or Databases, Email, Web-based applications.

Desirable

• Experience of generating new and successful strategic partnerships.
• Experience working in the higher education sector with university students, staff, and academics.
• Experience using the Adobe suite to produce high-quality documents.
• Experience in working with governance boards and/or trustees.

Personal Characteristics

• Excellent interpersonal skills: able to build rapport and trusting relationships, able to work co-operatively in a multidisciplinary setting.
• A commitment to Martingale’s mission to support postgraduate students from low-socioeconomic backgrounds.
• Comfortable working in a rapidly growing and changing organisation with a degree of ambiguity – confident to create processes and ways forward where they might not yet exist.
• Creative and innovative: willing to think outside the box to maximise reach.
• Resourceful, able to act on initiative, hardworking, detail-oriented, and systematic.

Royal Star & Garter are a charity that provides loving, compassionate care and support to veterans and their families, both in our Homes and through services that reach into the wider community. Following our recent merger with the Armed Forces charity Care for Veterans in Worthing, we’re looking for a skilled and motivated Fundraising Assistant.

We are looking for someone committed to making a difference to our work and interested in developing a career in fundraising. We welcome experience gained outside the charity sector and are committed to supporting learning and development in this role.

This person must be passionate about delivering high levels of personalised care to a range of donors and have the ability to communicate effectively, while maintaining attention to detail to ensure the smooth delivery of the processes behind donor engagement. You must also be flexible and confident in providing wider support across the fundraising teams within the Royal Star & Garter group.

This is a hybrid role, with two days a week at our Worthing Home to build strong relationships and gain a deeper understanding of our work. There may also be occasional visits to outside events and to Royal Star & Garter’s other Homes as needed.

Purpose of the role

- To provide excellent customer care to all donors, delivering optimum supporter journeys working effectively with the wider team within the Royal Star & Garter (RSG) group 
- To manage all associated fundraising payment processes and procedures and work effectively with finance to manage safe and effective banking and reconciliations
- To provide fundraising support across the department and locations of our services in respect of a range of activities including fundraising events
- To support the High Value Events & Corporate Manager in time bound projects as and when necessary

Supporter care

- To be proactive in enabling the supporter journey with timely communications (phone, email and letters) and clear stewardship with both existing and new donors
- Ensure effective frontline support and response for donors across a range of incoming systems
- Ensure donation processes and procedures are adhered to and executed in a timely manner, in accordance with guidelines – updating those wherever required with approval by the RSG Fundraising Officer.
 
Donations and data entry

- Ensure that the fundraising CRM database is up to date and that supporters contact and financial data is accurate, including creating new records
- Complete weekly banking and allocation tasks in accordance with the approved process, liaising with the finance department to ensure that all batched income is allocated correctly
- Data inputting on the CRM to include: regular giving, importing income from external agencies including CAF and Just Giving, processing Gift Aid and accurately storing declarations
- Filing and management of paperwork, ensuring due diligence and security measures are followed.

Fundraising & volunteer support

- To provide active support to a range of events including: managing participants, sending information, monitoring online giving pages and on the day set up and pack down
- To directly source donated items and contributors to support fundraising events including raffle/auction prizes and coordinating suppliers, stallholders and entertainers 
- Coordinate and communicate with volunteers for events and corporate volunteering days and activities, ensuring they are briefed and supported
- To support any regular mailings or email contact to supporters, assisting with the cleaning and compliance of data once an agreed annual schedule is in place regular.

Other

- To manage all aspects of incoming fundraising post and dedicated inboxes along with outgoing mailings
- Ensure general department are kept up to date including attendance at meetings within RSG group wherever possible
- To be conversant with relevant fundraising legislation and the guidelines of the 
Fundraising Regulator and the GDPR
- To undertake other duties as may be required and which are consistent with the nature of the role.

Knowledge and experience:

- Experience of working in a customer focused environment, preferably within fundraising
- Good working knowledge of CRM database
- Experience of banking processes and consistent financial reconciliation 
- Ability to manage a busy workload meeting deadlines
- Experience of working on own initiative and as part of a team
- Experience of supporting fundraising events, including logistics and on-the-day delivery (desirable)
- Experience of coordinating or working with volunteers, including corporate groups (desirable).

 Skills:

- Excellent communication skills including written (and email) and on the phone
- Excellent attention to detail with a good eye for numbers 
- Excellent general IT skills including Word & Excel
- Good relationship building skills and an ability to work across teams creating strong internal networks
- Strong organisational skills with the ability to manage multiple tasks in a live event environment
- Confidence in engaging with a range of stakeholders, including participants, local businesses, and community groups.
 
Personal characteristics should include:

- A consultative approach to solving problems
- Planning and organising; schedules activities effectively
- A positive upbeat attitude
- Effective team player
- Role model our values in all aspects of work
- Flexible and adaptable, with a willingness to work occasional evenings and weekends to support events.

We reserve the right to update and amend your job description to ensure it accurately reflects the role.

About the role:

At Single Homeless Project (SHP), we believe that the right technology can be transformative - not just for our teams, but for the thousands of Londoners we support every year. As our IT Helpdesk Officer, based in Kings Cross, you will be at the heart of ensuring every colleague has the tools, systems, and support they need to deliver life-changing work. From maintaining a smooth and stable IT service across all our locations to working closely with third-party providers, you’ll play a crucial role in keeping our organisation connected and effective.

This is a role where every day brings variety. You might be resolving a technical issue for a frontline worker in one of our services, managing system access to ensure our security standards remain high, or travelling across London to set up IT equipment in a new location. You’ll be involved in the delivery of projects and system implementations, from launching new contracts for internet and telephone services to helping integrate innovative solutions that keep us moving forward. Your knowledge of Office 365 security, cloud management, and best practice in IT support will be key to helping us work smarter and achieve more.

In joining SHP, you’ll be part of an organisation that invests in your development and offers real scope for progression. As you grow your technical expertise, you’ll also see the direct results of your work - supporting the people who make a lasting difference for those experiencing homelessness. This is more than an IT role; it’s an opportunity to be part of a mission, ensuring our teams can focus on what matters most: changing lives across London.

About you:

• Experience in Providing 1st and 2nd line IT support over a number of channels including face to face, phone, email, text, chat and video. 
• Excellent verbal and written communication skills. 
• Strong organisational skills and shows enthusiasm to all duties. 
• Ability to manage issues and questions via a ticketing portal, updating clients in a timely manner and following tickets through to resolution. 
• Experience in troubleshooting hardware including cloud servers, desktops, laptops and network equipment. 
• High level of personal organisation with the ability to plan and prioritise own work. 
• Has experience in Microsoft applications like Microsoft Dynamics CRM. 

About us:

Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.

We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 12,000 lives every year across all 32 boroughs.

We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.

Join us in creating a brighter, more hopeful future for individuals in need. 

Important info:

Please note we will be reviewing applications and inviting suitable candidates to interview (via Microsoft Teams) as applications are received. Therefore, please submit your application as soon as possible as we reserve the right to close the advert early if a suitable candidate is identified.

To be considered remove your name and other personal details from your C.V. before uploading. 

This post will require a DBS check to be processed (by SHP) for the successful applicant.

Please note applications are reviewed for AI use in application questions. Applications with insufficient right to work or requiring sponsorship will not be accepted or progressed.

About The Role

We’re looking for a Customer Care Coordinator to join our welcoming team at the Royal British Legion. This is a fantastic chance to be part of one of the UK’s most recognised charities. You’ll be the first point of contact for supporters and members of the public, ensuring every interaction is handled with warmth, professionalism and care.

Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.

As a Customer Care Coordinator, you’ll take incoming calls, process donations, and help with requests ranging from wreath orders to fundraising materials. You’ll also keep supporter records accurate and up to date, making sure each individual has a smooth and positive experience with us. Every day will bring something different, but your role will always be centred around giving our supporters the very best service.

We’re looking for someone who enjoys working in a fast paced environment, has a confident and empathetic telephone manner, and takes pride in attention to detail. Previous experience in customer service or call handling is highly valued, as is familiarity with databases or CRM systems. Above all, you’ll be passionate about delivering exceptional care and leaving supporters with a lasting positive impression.

By joining us, you’ll be playing an important role in campaigns like the Poppy Appeal and Fields of Remembrance, directly contributing to the work we do for the Armed Forces community. If you’re enthusiastic, professional and want to be part of a close-knit, dedicated team, we’d love to hear from you.

Based at our Central London Office in SE1 with flexibility for hybrid working after an initial period of approx.. Hybrid working will involve a minimum of 2 days per week spent at our Central London office.

Employee benefits include -

- 28 day’s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
- Generous pension contributions, with Employer contributions ranging from 6% to 14%
- Range of flexible working options may be available, depending on your role
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Range of courses delivered by learning specialists to support your development goals and objectives
- Opportunities to volunteer
- Travel loans, Cycle to Work, and more!

For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.

RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.

Closing Date: 19th October 2025
Interview Date(s):  Interview dates expected between 27th October – 7th November (subject to change)

We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.

Senior Policy Research Manager

Permanent

Salary: £45,000 - £47,000 per annum, plus benefits

London N1

Full time – 37.5 hours a week 

We're a hybrid working employer, meaning you're required to come into the office at least 2 days per week currently Tuesday, and Wednesday or Thursday.

Closing date: 5pm, 5th October 2025

First Interviews: w/c 13th October 2025

Second Interviews: 21st and 22nd October 2025 

It’s an exciting time to join World Cancer Research Fund International’s policy team as we develop the next phase of our policy tools and resources. WCRF International leads and unites a global network of cancer prevention charities based in Europe and the Americas, providing the science, policy, and strategic direction that guides their work to prevent cancer worldwide.

We are recruiting a Senior Policy Research Manager to lead WCRF’s flagship policy tools, including NOURISHING, MOVING and the Blueprint for Cancer Prevention. You will translate the latest science into actionable policy recommendations, deliver high-quality research projects, and represent WCRF externally to maximise our national and international impact.

We are looking for a candidate with strong policy research expertise, experience in evidence-based advocacy, and the ability to turn complex science into clear policy solutions. You will bring an innovative approach, including exploring new methods such as AI, and be skilled at working across teams and with external stakeholders.

You will have a proven track record in managing policy tools or research projects, building collaborations and engaging senior decision-makers. Strong communication, leadership and stakeholder skills are essential to support WCRF’s strategy and enhance the influence of the Policy & Public Affairs team.

Application Details:
If you are interested in this role and feel you possess the necessary requirements, please submit a current CV and covering letter (maximum 2 pages) by the closing date. You must have current right to work in the UK.

Please note: Your cover letter should highlight how your skills and experience will benefit WCRF International and equip you for the role.Due to the high volume of applications we receive, we are only able to provide feedback to shortlisted candidates. If you do not hear from us within 14 days of the closing date, please assume your application has been unsuccessful on this occasion. 

Looking for a great next step in your fundraising career? We have an excellent opportunity for you to join our high performing Trusts and Statutory team as a Trusts Officer. 

Building networks, understanding what motivates our supporters, and aligning our programmes to their grantmaking strategies is key to our growth plans for Major Gifts. Partnering with grantmaking trusts and foundations is fundamental in helping Parkinson’s UK to deliver the impact we want to see for people affected by Parkinson's.

As a Trusts Officer, you will be a part of our dynamic and high performing Major Gifts and Special Events team. We have a well established programme raising circa £5 million a year across the department to fund our vital work but big ambitions to grow that further. 

About the role 

This role is part of the trusts and statutory team of nine. In this role you will coordinate trust fundraising activity within a large portfolio of funders, identifying trusts and foundation prospects and writing high quality proposals and reports in collaboration with supportive colleagues in the team and across the charity. It is a permanent, full time position with an established portfolio of four and five figure trust donors, and the opportunity to grow this significantly in the coming years.

Together with our other Trusts Officer, you’ll oversee the small trusts programme of regular supporters, create tailored approaches to bigger funders in your portfolio, and support other team projects and cultivation events.

What you’ll do:

• Cultivate strong working relationships with a portfolio of trust and foundation supporters increasing their engagement with and support of the charity.

• Maintain an active portfolio of small and mid-sized trust funders, and research new trusts increasing your own portfolio. 

• Create clear and concise proposals and reports for trusts in England, Wales, Northern Ireland and Scotland including for project and region-specific funding requests.

• Identify the most appropriate approaches for specific trusts and opportunities to increase giving and secure multi-year gifts, thanking promptly and appropriately.

What you’ll bring:

• Experience of successfully securing four- or five-figure gifts from charitable trusts and foundations and managing a funding portfolio. 

• Ability to work effectively with a range of internal and external people, including trust administrators and trustees, influencing them to support new projects through written proposals, meetings, site visits and calls. 

• Knowledge of the requirements of trust funders, the principles of bid-writing and effective project reporting. 

• Proven ability to organise a busy workload effectively and respond flexibly to requests from your manager. 

• Experience of operating collaboratively and productively in a digital workplace, including using a fundraising database and online funding research tools. 

This is an exciting time for Parkinson’s UK and we would love you to join us!

Please apply by sending us your CV, together with a detailed supporting statement which will fully demonstrate how you meet all the criteria of the role, as stated in the "What you'll bring" section of the job description.

Interviews for this role will be held in person at our London Office on 21 October 2025.

Anyone can get Parkinson’s. It’s vital that the people who work for Parkinson’s UK are representative of our diverse community. We actively encourage people from all sections of the community to apply, regardless of race, ethnicity, gender identity, age, disability, sexual orientation, or religion.

Set up in 2009, Renaissance Foundation (RF) is a specialist youth charity providing support to two hard-to-reach groups: young carers and young hospital patients suffering from life-limiting illnesses.  These groups have much in common, and can suffer from significant educational, social and emotional challenges including low academic attainment, high rates of unemployment, isolation and lack of self-esteem. Our mission is to inspire these young people to reach their full potential through our three-year programme, using the power of inspiration, creative and digital learning and vocational development.  Our programme is designed to create high aspirations, build resilience and confidence in public settings and support positive engagement with society.

We are looking for a capable, proactive person to oversee the management of RF’s programme. You will be at the frontline of our work, working with key partners, young people and other stakeholders to make an impact. You will be responsible for all aspects of programme management and promotion of the programme through various outreach efforts.

This is a wonderful opportunity for someone who is passionate about improving the lives of young Londoners to work with a driven team in a small, but impactful, charity.

Your key contributions

Programme

· Leading RF’s transformative programme including graduate schemes such as mentoring and the Youth Board

· Building your expertise in partnership development, working closely with the Programme Director to build effective partnerships with new partners, community organisations, local authorities and other stakeholders where required

· Attending all drop-in sessions/holiday activities to be a consistent, trusted presence for young people. Term time drop ins take place Wednesdays 5-7pm. Holiday drop-in sessions take place at different times. (Evening and occasional weekend work will be time taken back in lieu)

Outreach

· Driving RF’s Outreach strategy in order to build and enhance visibility and recognition of RF and connect with young people who could benefit from our support

· Managing referral partner relationships across London (including schools, hospitals, young carer services and others), nurturing existing relationships and building new partnerships

· Organising events that inspire referrals to RF including delivering school assemblies, presenting at meetings and taking other external visits as required

· Analysing referral data to identify opportunities and strategically expand our reach where it's needed most

General

· Collaborating with/supporting the programme team on an adhoc basis as required

· Ensuring safeguarding principles and procedures are always followed to protect the welfare of young people, including identifying, responding and reporting any safeguarding concerns

About You

You will:

· be an excellent communicator, with the ability to build strong relationships with young people, referral and programme partners and other key stakeholders

· be confident presenting and speaking publicly

· have strong organisational and time management skills, with a keen eye for detail and the ability to manage a varied workload

· have the ability to self-motivate, allied with possessing strong team working and collaborative skills

· be able to demonstrate empathy, patience and a genuine passion for supporting young people facing significant challenges

· be an enthusiastic networker

· have the capacity to work outside of normal 9-5 hours at times (weekends and evenings) and the ability to travel abroad occasionally (e.g. to attend the Nobel Peace Prize in Oslo)

We're eager to meet people that believe in our mission and can contribute to our team in a variety of ways, not just candidates who check all the boxes. Even if you don't feel that you meet every single requirement, we still encourage you to apply.

Whilst not imperative, we are interested to hear from candidates who have lived experience of being a young carer or having a long-term health condition.

What we can offer

Salary: £30,000-£35,000 depending on experience

Standard benefits:

25 days holiday, plus public holidays

Pension

Additional benefits:

Extra leave at Christmas

Birthday leave

Monthly team socials

Professional training and development opportunities

Access to a comprehensive EAP

Cycle to work scheme

Time off in lieu for irregular hours worked

We are committed to safeguarding at RF.  Successful candidates will need to undergo child protection screening appropriate to the role, including references and Disclosure and Barring Service checks.

We are committed to promoting equality, diversity and inclusion and we welcome applications from anyone regardless of age, disability, ethnicity, heritage, gender, sexuality, religion, socio-economic background or any other difference.

Join us as Senior Public Affairs Manager, leading our national public affairs activity, influencing the government to help deliver evidence-based policies that will make a real difference to children’s health. This is an exciting opportunity to work on the forefront of an urgent and politically significant policy area while also collaborating with young people to ensure their voices and lived experiences are heard by policymakers. 

This is an exciting time to join Bite Back and take our public affairs strategy forward with the Government. We have already seen significant policy wins in the past year and have big ambitions to drive more progress in 2026. In 2024 and 2025 our youth activists gave evidence to the House of Lords, hosted parliamentary drop-in sessions and a mock inquiry, and made memorable appearances at party conference fringe sessions. This is an opportunity to build on that success and raise Bite Back’s profile even further amongst policymakers at a time when the Government is charting its new strategic approach to improving the food system as well as its 10 year plan to save the NHS. The Senior Public Affairs Manager will report to our Director of Advocacy & Strategy and be responsible for developing and implementing all our public affairs activity, ensuring alignment with our campaigns team and working closely with our partners in other organisations to bring about meaningful change. This is a great opportunity for someone looking for the chance to lead high profile public affairs activity at an organisation with growing impact.

Skills and Experience 

The ideal candidate would have the following:

Essential

• A demonstrable track record of working in public affairs in an agency, in-house or in Parliament

• Comfort and familiarity engaging with senior political stakeholders of all parties

• Excellent knowledge of the UK political landscape including the working of Westminster, Whitehall and existing relationships with MPs and advisors

• The ability to work collaboratively in a fast-paced environment and respond flexibly to adapt strategies to fit rapidly changing political landscapes

• An action oriented, results driven, well organised approach

• Strong writing and communication skills, with the ability to adapt messages and language to resonate with different audiences

• A passion for young people’s health, nutrition and social justice

• A commitment to Bite Back’s values: Fresh, Resilient, Respectful, Energetic, Real

Desirable

• Experience in utilising online support to deliver off-line change; Bite Back has a dynamic and growing supporter base that we want to integrate into our wider influencing work 

• Knowledge of the Scottish political landscape 

Please see our Job Description and application pack for more information on the role, key responsibilities and instructions on how to apply.

· To work collaboratively and effectively with statutory and voluntary agencies to identify parents/carers in need of support and to agree effective referral processes. 

· To create, develop and deliver one-to-one interventions, workshops and presentations for small parent/carer groups covering a range of emotional wellbeing and mental health topics. 

· To set up and facilitate peer-to-peer support and discussion groups. 

· To offer one or more one-to-one consultation and advice sessions for parents/carers who need a more personalised approach. 

· To identify a range of specialist services and agencies who can offer further support for parents and families. 

· To work in partnership with YMCA East Surrey’s Face2Face service. 

· To work in partnership with Home-Start Epsom, Ewell and Banstead who will provide support to parents/carers with children aged under 11 years. 

· To promote the service within YMCA East Surrey and with statutory and voluntary sector partners across the region – this might include presentations at networking events and production of promotional material. 

· To collect appropriate data and information about families being supported, to record attendance at group and one-to-one sessions, to report activity monthly and ensure support programmes can be accurately monitored and evaluated.    

· To collect feedback on support delivered and to use feedback to inform continued development of the service. 

· To help assess the needs and strengths of the parents/carers referred into the service and help them identify short-term goals to achieve desired change.  

· Record and review parent/carer goals using the Goal-Based Outcomes tool and use this to evaluate the effectiveness of interventions.  

· To take responsibility for managing own caseload and diary. 

· To involve parents/carers in the co-design of group work and ensure that the service responds to user voice and meets the needs identified. 

· To provide written case studies as evidence of the effectiveness of interventions and group work. 

· You will deliver services from YMCA East Surrey sites and other community venues across the following areas – Banstead, Tadworth, Epsom, Ewell, Ashtead, Leatherhead, Dorking and Esher. 

· Any other duties which you are required to be performed within the grade and renumeration of the role. 

· To work as part of a team and attend team meetings, training events and participate fully in reflective practice groups.   

· We are committed to safeguarding and promoting the welfare of children and young people/vulnerable adults. This role will require an enhanced DBS disclosure (with barred children/vulnerable adults).  We require you to understand and demonstrate this commitment and attend any required training.

 

People Support Advisor - Part-Time - 4 Days a week
Location: London Contract Type: Fixed-term (Maternity Cover) - 9 months
Hours: 30 hours per week - Hybrid Working
Salary: £26,847 for 30 hours

We are working in partnership with a respected not-for-profit organisation to recruit a People Support Advisor for a 9-month maternity cover. This is a fantastic opportunity to join a values-driven HR team and contribute to delivering a high-quality, person-centred support service.

About the RoleAs a People Support Advisor, you'll be the first point of contact for HR queries, supporting both onboarding and employee data processing. You'll play a key role in ensuring a smooth experience for new starters and providing accurate, timely HR support to managers and employees.

Key Responsibilities:

• Manage onboarding and processing cases from start to finish, ensuring service level agreements are met.
• Provide clear, friendly, and professional HR advice across a wide range of topics.
• Collaborate with recruitment and HR teams to ensure a seamless onboarding experience.
• Escalate complex queries to senior colleagues or specialist teams as needed.
• Support process improvements and contribute to team performance reviews.
• Build strong relationships with stakeholders and become a subject-matter expert in key HR processes.

What You'll Bring:

• Experience in HR support and processing within a large organisation.
• Strong understanding of HR policies and procedures.
• Excellent communication and customer service skills.
• Ability to manage high volumes of work with accuracy and minimal supervision.
• Proficiency in Microsoft Office and HR systems - Experience using iTrent is a must for this role.
• CIPD Level 3 or equivalent experience.
• A values-led approach and willingness to work within a mission-driven organisation.

Desirable Extras:

• Degree in a relevant subject
• Experience in the not-for-profit sector
• Familiarity with IT ticketing and phone management systems

Interested? Apply now to be considered for this rewarding opportunity to make a real impact in a supportive and purpose-led HR team. Alternatively, please send your CV

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Hybrid working with average 2 days per week at St Giles Head Office (Camberwell) or other London St Giles / Partner offices. Occasional travel to regional offices

Ref HVF-251

Closing date: 9 a.m. on 14 October 2025     

Are you a proactive and driven individual who is highly skilled at building and managing relationships and strategically developing income from a range of sources?  Do you have a proven record of successfully securing and managing five and six figure funders and setting and implementing strategy for raising income from voluntary funding sources?

If so, join St Giles as our Head of Voluntary Fundraising, where you will work closely with the Executive Director of Fundraising, Policy and Communications to identify funding opportunities, trial and evaluate new ideas to secure increased restricted and unrestricted income.  You will also build, lead and inspire a fundraising team to provide the highest level of stewardship maintaining, uplifting and securing new funders and partnerships through a range of fundraising methods. 

About St Giles Trust

An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need.  Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others.

About this key role

As our, provide inspiring leadership to the voluntary fundraising team – setting a supportive work culture that inspires staff to develop and contribute to increasing income generation by 10% that aligns with St Giles mission, values and ethos, plus contribute effectively as a member of the wider St Giles leadership team.  You will also identify personal development needs within the team and facilitate staff to build their skills and access training opportunities and work collaboratively to develop and implement effective strategies and new systems for different income streams (Trusts & Foundations, Corporates, Individual Giving, Legacies, Major Donors & Community Fundraising). 

We will also count on you to oversee and generate multi-million income streams with a total value of £5 million per year, refine and test new income streams, including Individual Giving, Legacies and In-Memory, and to work with the communications team to establish stewardship & acquisition campaigns that grow the donor base & awareness of St Giles work.  Devising and delivering an effective cultivation and stewardship programme for prospects and existing donors and partners is also a vital aspect of this role.

What we are looking for

• Five years’ experience working in charity or related sector

• Successful track record of achieving targets and growth in fundraising teams

• Three years’ experience of line management and of managing a team.

• Experience of creating, implementing, and tracking strategy and securing buy-in 

• A detailed knowledge of fundraising and changing trends in the funding environment

• The ability to think creatively to secure funding

• Excellent interpersonal, relationship-building and communication skills, verbal and written

• A professional, collaborative and flexible approach to your work

In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, clinical therapist sessions, life insurance (4 x annual salary), duvet days, season ticket loan, employee perks programme, eye care voucher and much more.

We are an equity and inclusion confident employer. We welcome all applications, and we particularly encourage applications from people of the global majority (black, brown, multi- heritage) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.

St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.

Closing date: 9 a.m. on 14 October 2025        Interview date: 21 October 2025       

War on Want is recruiting a Head of Campaigns - Strategy and Impact to bring in strategic level capacity to War on Want campaigns.

War on Want is dynamic, radical organisation that runs hard-hitting campaigns against the root causes of poverty and human rights violation, mobilising support and building alliances to fight for human rights, especially workers’ rights, raising public awareness of the root causes of poverty, inequality and injustice, and empowering people to take action for change. We are a membership organisation and work in partnership and active solidarity with grassroots groups around the world, as part of the movement for global justice.

Reporting to the Director of Campaigns, Policy and Programmes, this is a new role working within the department to provide strategic oversight and coordination across War on Want’s campaigning portfolio, to evolve the organisation’s creative tools and techniques for both online and offline campaigning, and lead on impact learning to inform the development of campaign plans.

The role is both strategic and operational, supporting the development and integration of national and international campaigns that will engage and mobilise new and existing supporters, with a particular focus on War on Want’s priority campaign programme areas on Justice for Palestine and on a Global Green New Deal.

We are looking for an experienced campaign strategist who knows how to drive campaigns forward, familiar with the different tools and techniques to inspire online and offline campaigning, and who can spark creative ways to deliver impact and secure campaign successes working effectively and collaboratively across teams. You will be responsible for managing our three Senior Campaigners who lead on War on Want’s thematic campaigns, supporting strategy development and implementation, taking an intersectional approach to connect across the issues we campaign on, and coordinating across teams to ensure campaigns deliver for the shared organisational objectives of generating impact, engagement and income.

War on Want staff can work from War on Want’s head office, 44-48 Shepherdess Walk, London N1 7JP and from home. Some travel within the UK and overseas may be required.

For more information on the role and to apply, please visit our website.

Deadline for applications: 5pm on Monday 27 October 2025.

War on Want is a registered charity no 208724. We actively encourage applicants from ethnic minorities and aim to be an equal opportunities employer.

We are recruiting an energetic and enthusiastic officer to join our Activity Service to support the older people who attend our range of activities.

We are looking for a positive, dynamic individual; to join our busy and vibrant Activity Service, this is an exciting time to join the team as we develop and expand the service including the way we take bookings and deliver our activities. This role is based at pur office in Mitcham and is the first point contact for people who attend our centre in person or over the phone, so we are looking for someone with exceptional customer service skills and warm and welcoming with good listening skills.

If you are interested in the role but aren’t sure you meet all of the person specifications, we would still like to hear from you and are especially keen to hear from people who have transferable skills which will complement this role.
 

The closing date for applications is the 5th of October, if you would like any further information or to arrange time to chat for more information on the role please do not hesitate to get in touch.

Interviews will be held in person on the 13th of October in our centre in Mitcham.