Office support jobs in croydon, greater london
We’re recruiting an interim Head of Retention Marketing and Customer Journeys on a 12-month fixed term contract to lead a key transformation project.
In this role, you’ll be responsible for managing the second-largest income stream at the BHF, from our existing donor base while delivering adoption of the Adobe marketing stack.
You’ll lead the adoption of Adobe Campaign and CDP in the Retention and Customer Journey Team, coaching the team on developing data led strategies to inspire support from our customers to power lifesaving research, taking them on a cross channel journey to drive greater engagement with our cause and working with our Digital Teams to bring these journeys to life.
Managing income across our loyal regular giving base, our new lottery player base as well as our cash donor, raffle (Give Help) and retail, volunteering, event participant bases (Achieve Goals), your objective will be to grow income from our existing customer groups using cross sell, upsell and engagement communications to improve lifetime value, taking a customer centric approach.
This role is also key to to ensuring that our customers know where they can get help from the BHF, be it access to health content, to learn CPR or contact our Heart Helpline (Get Help).
Leading a talented below-the-line marketing team across our Give Help, Get Help and Achieve Goals objectives, you’ll also work closely with colleagues in our above-the-line teams to take an integrated approach to key comms moments.
About you
You’re a strategic marketing leader with a proven track record in customer retention, journey optimisation, and multi-channel growth. You’ve led teams through transformation, embedded new platforms, and delivered measurable impact.
You bring expertise in CRM, product marketing, and customer data strategy, with a passion for customer-centric marketing that drives engagement and long-term value. Experience with Adobe is ideal, but we would also value experience in platforms like Klaviyo, Bloomreach, Intuit (Mailchimp), Salesforce Marketing Cloud, or HubSpot and an understanding of the capability they have to drive personalised marketing
You’ll also bring:
- Strong working knowledge of customer data, CRM, and product marketing, with experience developing retention and journey campaigns across email, SMS, direct mail, and data-led channels.
- Proven success as a people manager, with a track record of delivering change, building high-performing teams, and driving revenue growth.
- Ability to foster collaboration across teams and stakeholders, and experience managing external agencies through complex CRM and below-the-line marketing projects.
- Commercial and financial acumen, including budget modelling and P&L management.
- Experience working with data science teams to uncover customer insights and translate them into actionable strategies—paired with excellent storytelling and briefing skills to deliver impactful, optimised campaigns.
Working arrangements
This is 12-month fixed term contract covering family leave. Start date ideally in December 2025, although there can be some flexibility.
This is a hybrid role, where your work will be split between your home and at least one day per week, on average, in our London Office. This may vary from time to time, so you will need to work in a flexible way to unlock your best work for our cause.
About us
Everything we do comes back to funding lifesaving research for all heart and circulatory conditions including heart failure, stroke and vascular dementia. Every hour of research we’ve ever funded, every item we’ve ever sold, every campaign we’ve ever run, all the support we’ve ever given. The donations we receive are used to make people’s lives healthier and longer.
We value and respect every individual’s unique contribution, celebrate diversity, and make inclusion part of what we do every day.
Our Equality, Diversity and Inclusion (EDI) Strategy, Igniting Change, along with our internal EDI group, Kaleidoscope, and a growing number of employee network groups (our Affinity Groups), help us create an environment where all our colleagues and volunteers can succeed.
Interview process
The interview process will consist of two stages. First stage interviews will be held over MS Teams on w/c 21 Oct 2025. For those successful, there will be second stage interviews in-person at our London Office (NW1 7AW) on w/c 4 Nov 2025
Would you like to be involved in improving society? Are you well organised? Do you like helping people? Would you like to be part of a friendly, fast-paced team that is backing the best small charities and social enterprises in the UK?
If yes, then the role of Partnerships & Programmes Coordinator at The Fore might be for you!
This is an exciting and varied opportunity to join The Fore and play a vital role across both our partnerships and programme teams. You’ll respond to enquiries from prospective applicants by answering calls and emails, help volunteers share their expertise with our charities, and provide valuable support to the fundraising team as they build relationships with businesses and individuals. The role is perfect for a friendly, proactive and enthusiastic individual looking to learn more about social impact and charitable giving. You’ll bring excellent communication skills, strong attention to detail and great organisation to help keep activities and projects on track. With opportunities to support events, projects and partnership plans, no two days will be the same.
We are looking for someone:
- Enthusiastic, hardworking and friendly with a proactive, ‘can do’ attitude.
- Highly organised, with an ability to prioritise a varied and busy workload to meet deadlines.
- Who takes initiative and can work independently with a small, agile team.
- Diligent with excellent attention to detail.
- A great communicator with excellent interpersonal skills.
- Passionate about social change and building a career in the social impact sector.
Creating a society that solves its own problems.
The client requests no contact from agencies or media sales.
The role
Resuscitation Council UK (RCUK) is seeking an experienced and visionary academic leader to become the inaugural Director of the Resuscitation Outcomes Consortium UK (ROC-UK). This strategic role offers a unique opportunity to shape the future of resuscitation research across the UK, fostering collaboration, innovation, and measurable impact.
This role reports to the Director of Clinical and Service Development and has key relationships with the President and the Chair of the Research Committee.
About ROC-UK
ROC-UK is a newly established national initiative supported by RCUK designed to connect researchers, clinicians, funders, and policymakers to advance cardiac arrest research. ROC-UK will support a vibrant research community, promote knowledge exchange, and facilitate the translation of evidence into clinical practice and policy.
Why Join Us
RCUK is a respected authority in resuscitation education, guidelines, and public engagement. As Director of ROC-UK, you will be at the forefront of a transformative initiative with national and international reach, helping shape the future of cardiac arrest research and outcomes.
Key Responsibilities
· Establish and lead ROC-UK, setting strategic direction and operational priorities.
· Build partnerships across academia, NHS, industry, and charitable sectors.
· Support early-career researchers and promote access to funding.
· Translate research into clinical and policy impact.
· Represent ROC-UK nationally and internationally.
· Facilitate workshops, meetings, and funding related activities.
Person Specification
Essential:
· PhD or equivalent in health sciences, clinical research, or public health.
· Strong portfolio of externally funded research and publications.
· Experience with NHS datasets and cardiac arrest registries.
· Proven ability to influence clinical practice or policy.
· Excellent leadership, communication, and stakeholder engagement skills.
Desirable:
· Personal research fellowship.
· Experience mentoring MSc/PhD candidates in cardiac arrest research.
Application Process
Please email your CV, covering letter and Equality & Diversity monitoring form to us with 'ROC Director' in the subject line.
The closing date for receipt of completed applications is 17:00 on Tuesday 7th October 2025.
Important information
This role is offered as a five-year secondment. Successful applicants will be seconded to the Resuscitation Council UK, subject to approval from their primary organisation.
Please note: We reserve the right to close this advert early if enough suitable applicants apply.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join RAP’s Global Operations Team
Remote-first (UK-based, with access to London hub)
The Regulatory Assistance Project (RAP) is a global, mission-driven nonprofit working to advance a clean, reliable, and equitable energy future. We are hiring two cross-functional operations professionals to strengthen our internal infrastructure and ensure we deliver on our mission: effectively, ethically, and globally.
HR ASSISTANT
The Human Resources Assistant is a vital cross-functional role at the intersection of HR, finance and administration. This position plays a key part in supporting RAP’s global operations team by supporting core people operations processes, including recruitment logistics, new hire onboarding, global payroll coordination, and employee benefits administration. The assistant ensures smooth, compliant and welcoming processes that reflect RAP’s values of equity, inclusion and operational excellence. This position is ideal for a bilingual (English/French) HR or people operations professional with 3+ years of experience in a globally distributed, mission-driven environment. The successful candidate will be detail-oriented, solutions-focused, and thrive in an environment where collaboration and initiative are valued.
ESSENTIAL FUNCTIONS
Recruitment & Hiring Support
- Coordinate end-to-end recruitment processes, including posting jobs, scheduling interviews and candidate communication.
- Support hiring managers with recruitment logistics, interview guides, and communications templates.
Onboarding & Orientation
- Prepare onboarding materials, including employment contracts, first-week schedules, and welcome kits.
- Coordinate technology and systems setup in collaboration with IT and operations team.
- Facilitate onboarding checklists and pre-boarding communication, including payroll enrollment and benefits documentation.
- Support new hire surveys, buddy program logistics, and ongoing onboarding feedback loops.
Payroll & Benefits Support
- Coordinate RAP’s payroll submission workflows across multiple countries, including liaising with external payroll vendors and accounting providers (UK, EU, India, China, US).
- Collect and verify payroll inputs (timesheets, new hire data, leave balances, salary adjustments).
- Track employee benefits enrollment, liaise with providers, and ensure documentation is current and compliant.
- Maintain secure and accurate records related to compensation and benefits in shared HR and finance systems.
People Operations & HR Administration
- Maintain internal people operations documents and templates (e.g., offer letters, onboarding plans, SOPs).
- Assist in contract tracking, records management, and file organization across RAP’s personnel systems. Respond to employee inquiries and redirect complex matters to HR or Finance leadership.
- Support staff experience initiatives and DEIB efforts aligned with RAP’s core values.
- General Operations Support
- Special Projects as needed and assigned
- MINIMUM QUALIFICATIONS
- 3+ years of experience in people operations, HR administration, or payroll coordination roles, preferably in a nonprofit, consulting, or international context. Fluency in English and French (written and spoken) required.
- Familiarity with European and UK employment and payroll practices; additional knowledge of other jurisdictions is a plus. Experience supporting onboarding, recruitment, and payroll coordination in distributed work environments.
- CIPD Level 3 or higher strongly preferred.
Why RAP?
We believe that great people power great work. RAP offers:
- Flexible, remote-first working arrangements
- A collaborative, multicultural, mission-aligned culture
- Competitive salary (GBP 30,000–40,000)
- Comprehensive benefits and generous paid leave
- Meaningful work with global impact
The client requests no contact from agencies or media sales.
Job Title: Domestic Abuse Helpline Advisor (Part Time) x3
Location: Homeworking with a requirement to occasionally work at Head Office (Vauxhall, London)
Salary: £17,314.27 per annum, inclusive of London Weighting allowance if applicable
Contract type: Part Time, Permanent
Hours: 22.5 hours per week (As part of this role, you will be required to participate in an out-of-hours rota that includes evenings, weekends and night shifts). Shifts are scheduled across a 24-hour rolling rota and we are unable to support specified non-working days (although shift-swapping is available)
This is an opportunity to join Refuge as a Domestic Abuse Helpline Advisor to provide high quality practical and emotional support to survivors of domestic abuse and other forms of violence and abuse, including those at the point of crisis.
Helpline Advisors are responsible for providing high-quality, empowering, emotional and practical support, assistance and information to women and those supporting them, who contact the Freephone 24-hour National Domestic Abuse Helpline, run by Refuge. Helpline Advisors deliver one to one support to women and those supporting them to ensure that they are provided with a safe, supportive and welcoming service, enabling women to understand their rights, make decisions and increase their options. The job involves working across multiple platforms including phone and live chat, to inform survivors of the full range of civil, criminal and practical options that might increase their safety.
Please note that this post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.
As part of this role, you will be required to participate in an out-of-hours rota that includes evenings, weekends and night shifts.
Closing date: 09:00am 13 October 2025
Interview Dates: 20,21 and 22 October 2025
The client requests no contact from agencies or media sales.
ob Title: Domestic Abuse Helpline Advisor
Location: Homeworking with a requirement to occasionally work at Head Office (Vauxhall, London)
Salary: £28,857.12 per annum, inclusive of London Weighting allowance if applicable
Contract type: Full Time, Permanent
Hours: 37.5 hours per week (As part of this role, you will be required to participate in an out-of-hours rota that includes evenings, weekends and night shifts). Shifts are scheduled across a 24 hour rolling rota and we are unable to support specified non-working days (although shift-swapping is available).
This is an opportunity to join Refuge as a Domestic Abuse Helpline Advisor to provide high quality practical and emotional support to survivors of domestic abuse and other forms of violence and abuse, including those at the point of crisis.
Helpline Advisors are responsible for providing high-quality, empowering, emotional and practical support, assistance and information to women and those supporting them, who contact the Freephone 24-hour National Domestic Abuse Helpline, run by Refuge. Helpline Advisors deliver one to one support to women and those supporting them to ensure that they are provided with a safe, supportive and welcoming service, enabling women to understand their rights, make decisions and increase their options. The job involves working across multiple platforms including phone and live chat, to inform survivors of the full range of civil, criminal and practical options that might increase their safety.
Please note that this post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.
As part of this role, you will be required to participate in an out-of-hours rota that includes evenings, weekends and night shifts.
Closing date: 09:00am 13 October 2025
Interview Dates: 20,21 and 22 October 2025
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Location: Remote / Hybrid (with occasional UK travel & team meetings at the Birmingham Office Monthly) Applications welcome for candidates within commuting distance of the Midlands.
At Fuel Bank Foundation, we believe no one should have to choose between heating and eating. Every day, we help people across the UK who are facing fuel crisis—providing emergency financial support, advice, and long-term solutions that create lasting change.
We’re looking for an experienced Strategic Partnerships Manager to help us grow and nurture high-impact relationships with corporate partners, charitable trusts, and grant-making bodies. If you’re a confident communicator, natural relationship-builder, and passionate about making a difference, this could be the role for you.
About the Role
As Strategic Partnerships Manager, you will play a central role in driving income growth and increasing the impact of our partnerships. You’ll work closely with the Head of Strategic Partnerships to deliver our partnership strategy—developing new funding opportunities, managing existing relationships, and ensuring excellent stewardship throughout the partner journey.
This is a dynamic and varied role that offers scope for creativity, strategy, and hands-on relationship management. You'll collaborate closely with internal teams to bring partner activity to life, demonstrate impact, and align our work with shared goals.
Key Responsibilities
- Develop and manage a portfolio of strategic partnerships, including charitable trusts, corporate sponsors, and grant-making bodies.
- Deliver high-quality stewardship and build strong, long-term relationships with supporters.
- Identify and secure new partnership and funding opportunities in line with organisational strategy.
- Create compelling, tailored proposals and pitches that align with partner objectives and Fuel Bank’s mission.
- Track partnership performance, prepare reports and evaluations, and share impact stories with funders and internal stakeholders.
- Collaborate across departments to align partner activity with service delivery and communications.
- Contribute to income planning, forecasting, and the delivery of financial targets.
What We’re Looking For
- Strong experience in partnership management, business development, account management, or fundraising—ideally within the charity, non-profit or social impact sector.
- A track record of building successful relationships and delivering income growth.
- Skilled in writing proposals, reports, and presenting ideas clearly and persuasively.
- Commercial awareness and confidence working with budgets, forecasts, and reporting tools.
- Strategic thinker with a creative mindset and the ability to spot new opportunities.
- Excellent communication, collaboration, and relationship-building skills.
- Comfortable working independently and managing multiple priorities in a fast-paced environment.
What you will receive in return:
At Fuel Bank Foundation, you'll join a passionate, values-led team making a real impact in communities across the UK. We offer:
- Competitive salary
- Flexible and remote working options
- Opportunities for personal and professional development
- A supportive, inclusive, and collaborative team culture
- The chance to help shape solutions to one of the UK’s most urgent social issues
- Enhanced annual leave
- Enhanced pension scheme
- EAP – Healthcare
Fuel Bank Foundation is the only UK charity focused solely on supporting people who cannot afford to prepay for their energy.
The client requests no contact from agencies or media sales.
About us
We’re Breast Cancer Now, the research and support charity. We’re the place to turn to for anything and everything to do with breast cancer. However you’re experiencing breast cancer, we’re here.
The brightest minds in breast cancer research are here. Making life-saving research happen in labs across the UK and Ireland. Support services, trustworthy breast cancer information and specialist nurses are here. Ready to support you whenever you need it. Dedicated campaigners are here. Fighting for the best possible treatment, services and care for anyone affected by breast cancer.
About the role
Thousands of people in our communities are affected by breast cancer, and many of these are compelled to help by fundraising for Breast Cancer Now. To enable us to best support our network of fundraisers, and create a leading sector programme, we've just reconfigured our relationship fundraising team.
There is now an opportunity for a community fundraising executive to join the London, South and Wales team.
In this busy and exciting supporter-facing role, you’ll provide stewardship to our brilliant fundraisers, organising events from bake sales and balls to tractor runs and sponsored walks. And, alongside the other community fundraiser executives, you’ll be the first point of contact for supporters, playing a key role in the smooth day-to-day running of the programme.
Through excellent relationship management, you’ll inspire our supporters to see through their fundraising plans, raise as much as possible and continue to support the charity in a way that’s right for them.
Reporting into an experienced community fundraiser, you’ll be nurtured and developed in your role. And have the opportunity to develop relationships with a wide variety of supporters, from individuals and volunteers to clubs, societies, groups and local companies.
About you
You’re a brilliant communicator, love working with others, thrive in a busy environment and have a ‘can do’ attitude to your work.
Having worked in a customer or supporter facing role before, you’re naturally committed to providing exceptional stewardship. Engaging with our supporters will energise you, whether that’s speaking to them over the phone, hosting a cheque presentation or attending an event.
You’re organised and can prioritise your work well. You can also quickly pick up processes and have excellent administrative skills, all experience you’ve gained in a professional working environment.
It’s great if you’ve worked in a charity before, and community fundraising experience is a bonus. But it’s your passion for fundraising and making a difference that’s important – if this sounds like you, we can’t wait to hear from you.
Job description and benefits
Please download the job description and our attractive benefits package.
Primary location of role and hybrid working
This role is primarily based in our London office. Our hybrid working model allows you to work up to 3 days per week at home.
When applying
We hope you choose to apply for this role. To support your application, you’ll be asked to submit your anonymised CV and a supporting statement online. Please refer to the essential criteria on the person specification and clearly provide as much information as you can with examples, to demonstrate how and where you meet the criteria. If you’ve any immediate questions please contact the Breast Cancer Now recruitment team.
Our commitment to equity, diversity and inclusion
We’re committed to promoting equity, valuing diversity and creating an inclusive environment – for everyone who works for us, works with us, supports us and who we support.
Closing date
Tuesday 7 October 2025 09:00 am
Interview date
Monday 20 and Tuesday 21 October 2025
We reserve the right to close this advert early. Therefore, to avoid disappointment please submit your application as soon as possible, if you’re interested in this opportunity.
Volunteering and Community Engagement Manager
Salary: £35,000
Full time annual leave entitlement is 28 days per annum
Are you a dynamic individual who can develop, lead and grow our volunteering and community engagement work in Surrey? Do you thrive on working with people, helping to empower them to use their skills and experiences to help others in the community? Can you make a difference at a local Surrey charity?
We are seeking a hard-working, driven and flexible individual to develop, lead and grow our volunteering and community engagement team to raise awareness and increase engagement locally of our vital work.
What you’ll be doing:
¨ Be an effective manager, line managing our Volunteering and Community Engagement teams with passion, creativity and purpose.
¨ Working with local partner organisations, building relationships whilst exploring possible funding/joint working/event opportunities, and supporting the teams to make sure they are best placed to have the biggest impact for the people we enable and empower.
¨ Develop and maintain strategic community engagement relationships across the county, in collaboration with Senior Managers, including those with Local Area Committees (LAC)/Neighbourhood Area Committees, and with the Voluntary, Community and Social Enterprise sector infrastructure organisation in each area (for example, Voluntary Action Surrey East) as well as those working across the county including Surrey Community Action, Surrey Youth Focus, Surrey Minority Ethnic Forum, and Surrey Coalition of Disabled People.
¨ Organise and facilitate our Breaking Down Barriers Workshops, and other similar initiatives inspiring change and inclusion across Surrey.
¨ Drive forward our volunteering and engagement strategies—shaping policies, streamlining processes, and ensuring our work reflects best practice and legislation.
¨ Working with colleagues in other teams to create a culture where community engagement is at the heart of everything we do.
¨ Using innovation and creativity to design and deliver new projects focussed on community engagement, and maximising community participation for those we support.
¨ Promoting and demonstrating a strengths-based, asset based community development approach, to ensure the people we support have the opportunities to be involved in all aspects of our work and in the community.
¨ Ability to work flexibly according to the business need, which will include organising and attending community engagement events during the evening and at weekends.
We’re seeking someone who has the following skills:
- Direct experience of line managing a team of staff and providing team leadership
- Relevant experience in the management of a volunteering programme, or extensive experience of directly managing volunteers with the ability to step up into this role
- Knowledge and understanding of volunteering best practice, strategy and policy
- Demonstrable experience of community engagement projects, working directly with beneficiaries and in building relationships with partner organisations
- Planning and organisational skills, including ability to plan, prioritise and deliver a complex workload
- Strong presentation skills, sufficient to deliver engaging training to staff and volunteers
- Strong communication skills – verbal and written, and ability to relate well to people from all backgrounds
- Experience using Microsoft Office and confident in using a database
- Understanding of data protection requirements and confidentiality
- Able to champion the role and contribution of volunteers
- Ability to engage and influence colleagues
What we offer:
- Salary: £35,000 plus 28 days holiday (plus bank holidays).
- Pension: We match contributions up to 6%.
- Wellbeing: Annual flu vaccination, eye tests, and contributions towards work-related glasses.
- Development: Ongoing training tailored to your role and career growth.
- A supportive, inclusive culture where your ideas and leadership will directly shape the future of volunteering and community engagement in Surrey.
Join us and be part of a team that changes lives every day.
Sensory Services by Sight for Surrey has been established for over 100 years. We enable and empower people who are Deaf, hard of hearing, blind, partially sighted, and deafblind to overcome barriers to be as independent as possible and thrive in their communities. We are a countywide charity based in Fetcham, near Leatherhead.
Support & enable people who are Deaf, hard of hearing, blind, partially sighted & deafblind to lead independent lives.

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
ROLE OVERVIEW
The role is responsible for delivering comprehensive HR support across the organisation covering recruitment, onboarding, training, and support for performance management and employee relations. It includes managing volunteer processes and working closely with both internal managers and external HR and training providers.
The postholder will play a key role in maintaining effective HR systems, ensuring policy compliance and supporting a positive work culture.
Key responsibilities
· Managing end-to-end recruitment processes across multi-disciplinary teams, including: recruitment, onboarding, DBS checking, training and development, absence and performance management, and leaver processing
· Oversight of SCT’s volunteer recruitment, onboarding, training and administration in collaboration with SCT’s manager
· Working closely with SCT’s outsourced HR support
· Providing SCT managers with guidance on volunteer recruitment and any management issues
· Implementing, maintaining and reviewing an annual training plan for all employees
· Maintaining up-to-date staff files and HR system records including DBS validation, handling confidential employee and volunteer data in line with data protection legislation
· Supporting employee relations by assisting with complaints, grievances and disciplinary procedures including the provision of support to managers on all employee-relations matters
· Working with SCT’s Business Operations Manager to ensure accurate information is provided to SCT’s outsourced payroll administrators to ensure accuracy of all relevant information
· Supporting the ongoing review, development and improvement of clear, consistent and accessible policies and procedures across the organisation
· Working closely with SCT’s managers to promote the ongoing communication, implementation and participation in the review cycle of policies and procedures
· Undertaking other reasonable duties that may be required from time to time.
PERSON SPECIFICATION
· CIPD-qualified to level 5: significant HR management experience will also be considered
· 3+years demonstrable generalist HR management experience or similar role types – ideally in a small organisation or NFP
· Demonstrable experience of working across multiple sites
· Excellent communication skills both written and in person with the ability to adapt to a range of audiences
· Experience of presenting materials and report-writing to a range of audiences.
PERSONAL QUALITIES
· Professional demeanour
· Ability to maintain confidentiality in all matters
· Meticulous attention to detail across a range of competing demands
· Ability to align with organisational values and promote the organisation’s vision and ethos
· Commitment to working in an inclusive, person-centred and trauma-informed environment
Desirable Skills and Experience
- Experience in developing and implementing annual training and development plans.
- Previous involvement in reviewing and updating organisational HR policies and procedures.
- Experience in the charity or voluntary sector, particularly in managing and supporting volunteers.
Rebuilding lives affected by homelessness, addictions, unemployment, mental illness, and the criminal justice system.


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Us:
Richmond Borough Mind is dedicated to supporting the mental health and wellbeing of our local communities. We provide innovative, person-centred services that reduce stigma, improve access to care, and empower individuals to live well.
The Role:
We are looking for a compassionate and proactive Mental Health Outreach Worker to join our team. You will deliver community-based crisis prevention and mental health support, with a focus on underrepresented groups, particularly racialised communities and LGBTQI+.
This role combines crisis intervention, peer support, and holistic outreach to individuals with complex mental health needs, including co-occurring conditions, substance use, trauma, and suicidal ideation.
Key Responsibilities:
· Provide timely, community-based crisis prevention and support, including outreach to individuals leaving inpatient care.
· Engage marginalised communities to improve access to mental health services and reduce stigma.
· Build relationships with LGBTQ+ and BAME individuals and organisations, co-producing peer-led support initiatives.
· Deliver culturally appropriate engagement and awareness activities in partnership with local services.
· Provide holistic, person-centred support for individuals facing complex mental health challenges, addressing co-occurring issues such as substance use, trauma, and housing instability.
· Collaborate with statutory and voluntary sector partners to remove barriers to care, promote recovery, and improve wellbeing outcomes.
· Act as a peer and advocate, creating inclusive and safe spaces for individuals at risk of crisis.
About You:
· Experience in mental health, crisis intervention, or community outreach.
· Strong understanding of the needs of underrepresented communities, including LGBTQ+ and racialised groups.
· Ability to provide trauma-informed, person-centred support.
· Excellent communication and partnership-building skills.
· Passion for reducing mental health stigma and improving access to support.
Why Join Us:
This is an exciting opportunity to make a tangible difference in your community, supporting individuals to live well and promoting inclusive, accessible mental health services across Richmond and Kingston.
We offer:
· 25 days annual leave plus bank holidays per year, increasing by 1 day per full year of service (up to a maximum of 30 days) [pro rata]
· Contributory pension
· Bonus 1 day of annual leave per year over the festive period (pro rata)
· Employee Assistance Programme (EAP) which includes free counselling sessions
· Training and personal development opportunities
· Paid time off for medical appointments
· Staff away days and socials
The successful candidate will be subject to a Disclosure & Barring (DBS) check.
Please ensure your cover letter addresses how you meet the person specification for the role.
The client requests no contact from agencies or media sales.
JOB TITLE: Membership Executive (Wales and Ireland)
CONTRACT: Permanent, Part Time (21 hours per week)
ORGANISATION: Royal Life Saving Society UK (RLSS UK)
DEPARTMENT: Membership & Education
LOCATION: Home/Field based *with regular travel throughout Wales and Ireland, and to RLSS UK HQ, where required
REPORTS TO: Membership Manager
SALARY: Grade E £27,308 (pro rata)
ROLE OVERVIEW
We are seeking a self-motivated, personable, and enthusiastic individual to work as part of a team to support and grow our lifesaving clubs as well as developing and grow recognition of and participation in Lifesaving Sport.
Pivotal to the role will be the collaboration with external agencies and clubs in Scotland, to strengthen and publicise our water safety education throughout the region together with supporting the needs of clubs in the region.
KEY TASKS, ROLES, AND RESPONSIBILITIES
- To build and maintain productive relationships with organisations involved in the field of water safety, particularly with Water Safety Wales, Water Safety Ireland and associated partners including attendance at relevant meetings
- To actively recruit and increase the number of clubs affiliated to RLSS UK
- Understand the water safety and drowning prevention geographical landscape across Wales and Ireland and actively seek to enhance lifesaving provision in areas of low activity
- In partnership with the Volunteering and Events Team and Sports Committee, continue to develop and grow participation in Lifesaving Sport
- Support clubs to achieve and maintain the appropriate accreditation in line with RLSS UK requirements and policies
- Support clubs to ensure they have the appropriate status, governance, and structure to enable them to be sustainable and effective
- Support clubs, branches and working groups to offer effective pathways for the development of talent, growth, and retention of members
- Support clubs to ensure they are compliant with the safeguarding requirements set out by RLSS UK
- To support clubs to have an affective and appropriate workforce in place, including supporting them to recruit, train and retain
- Contribute to RLSS UK’s Equality, Diversity, and Inclusion work to ensure affiliated clubs grow their capability to ensure every community enjoys water safely
- Ability to attend occasional evening events
OTHER DUTIES & RESPONSIBILITIES
- Lead on and support ad hoc projects as required
- Contribute to the successful operation of the charity by undertaking such other tasks as may from time to time be required including all other duties reasonably associated with your role, as directed by the Line Manager.
- To demonstrate and uphold the Society’s values and behavioural standards
- Proactively participate in the Society’s equality, diversity, and inclusion (EDI) initiatives and training, and to promote a culture of respect and inclusion for all staff and customers
- Ensure compliance with UK GDPR and the Data Protection Act 2018 by complying with internal information governance policies and maintaining up to date as part of RLSS UK’s compliance programme.
This job description is not to be regarded as exclusive or exhaustive. It is intended as an outline indication of areas of activity and responsibility and will be amended in light of the changing needs of the organisation.
PERSON SPECIFICATION
Essential Relevant Experience, Skills and/or Aptitudes
- Experience of working with volunteers and sporting clubs
- Experience of planning, prioritising, and managing a varied work programme and number of projects
- Experience of effective liaison with external stakeholders to deliver outcomes and impact
- Able to communicate effectively with people at all ages and all levels
- High level of computer literacy
- Excellent accuracy in numeracy and literacy
- Ability to act on own initiative and to work as part of team with excellent interpersonal skills
- A positive ‘can do’ attitude
Desirable Relevant Experience, Skills and/or Aptitudes
- An understanding of lifesaving and water safety sector/community
- An understanding of the aquatic sector and the structure of lifesaving clubs across the UK and Ireland
- Demonstrable experience of increasing participation in underrepresented groups
- Experience of working with governing bodies
- Sport or Community Development qualification
- Demonstrable experience of running or being involved in a sport club
- Ability to adopt a flexible approach to work to meet the needs of the role
YOUR STRENGTHS
- Personable – You can communicate effectively with people at all ages and levels.
- Relationship Building – You can develop positive and long last relations with clubs, organisations, and partners.
- Flexibility – You remain adaptable and flexible in the face of unfamiliar or changing situations.
- Empathy – You readily identify with other people’s situations and can see things clearly from their perspective.
- Initiative – You take independent action to make things happen and to achieve goals.
- Resilience – You deal effectively with setbacks and enjoy overcoming difficult challenges.
- Optimism – You remain positive and upbeat about the future and your ability to influence it to your advantage.
- Developing Others – You promote other people’s learning and development to help them achieve their goals and fulfil their potential
YOUR APPLICATION
Please send your CV and a Cover Letter outlining why you should be our next Membership Executive (Wales and Ireland)
Closing Date – 5pm, Wednesday 15 October 2025
Interview Date – w/c Monday 20 October 2025 our Worcester Head Office (subject to change)
WHAT RLSS UK CAN OFFER YOU
RLSS UK is a national Charity based in Worcester, and we offer great staff benefits including -
- Annual Leave based on 27 days + Bank Holidays + a discretionary day off for your birthday
- Private Medical Scheme*
- Enhanced Society Sick Pay*
- Eye Care*
- Employee Assistance Programme via Health Assured
- Life Assurance Scheme
- Howdens Sports Benefits/Perks at Work
- Free RLSS UK Membership
- Free tea and coffee at HQ, including access to our wonderful Coffee Machine
- Free on-site parking when working from HQ
- Company Events and more!
*Subject to eligibility criteria
Should you wish to discuss the role, any reasonable adjustments you may require throughout the recruitment process, or have any questions, please get in touch where a member of the RLSS UK HR Department will be happy to help.
RLSS UK are a Disability Confident Committed Employer and an INclusive Worcestershire Leader.
It is our vision to have nations without drowning where everyone can safely enjoy being in, on or near water.
The client requests no contact from agencies or media sales.
Head of Resident Services
Location: Blackheath (with regular travel to Beckenham)
Hours: Full-time, 37.5 hours per week
Salary: £60k – £65k, dependent on experience
Contract Type: Permanent
Reports to: Director of Resident Services
DBS: Enhanced with Barred List
Make a Difference Every Day
Morden College is a charity with a proud history of supporting older people to live independently, with dignity and purpose. We provide almshouse accommodation and care services across our Blackheath and Beckenham sites, and we’re looking for a dynamic, compassionate, and strategic leader to join us in this vital role as: Head of Resident Services.
About the Role
This is a pivotal leadership position where you’ll oversee the delivery of consistent, equitable, and sustainable services for residents living independently. You’ll lead a multi-skilled team and work collaboratively across departments and with external partners to ensure our residents receive the support they need to thrive.
You’ll be responsible for:
- Leading and developing the Resident Services Team
- Overseeing housing management, wellbeing services, and resident engagement
- Driving service improvement through data, insight, and technology
- Ensuring compliance with safeguarding, health & safety, and data protection
- Supporting residents with local authority services, benefits, and referrals
- Coordinating activities, events, and resident-led initiatives
- Managing guest accommodation and internal communications
About You
We’re looking for someone who:
- Has deep expertise in almshouse accommodation and resident support services
- Is an excellent people manager and communicator
- Understands the needs of older people and diverse communities
- Is confident using CRM systems and Microsoft Office tools
- Can lead with empathy, integrity, and strategic vision
- Has relevant qualifications or equivalent experience in service or housing management
Why Join Us?
At Morden College, you’ll be part of a team that challenges ageism, promotes healthy ageing, and combats loneliness. You’ll help shape services that make a real difference in people’s lives, while working in a values-led organisation that prioritises purpose, responsibility, and community.
Hours: Full-time - 36hours per week
(Will also consider part-time - 28hours a week and flexible working requests)
Location: Fully remote with occasional travel within England
Role Summary
The Community Forest Trust (CFT) supports, enables and champions the work of England’s Community Forests, who are the leading woodland creation network in England. We provide a range of support services for the forests including finance functions, payroll and accountable body for funded projects.
We are seeking a detail-oriented and highly organised Finance and Operations Officer to join our team. You will be responsible for maintaining financial transactions, preparing reports, and ensuring compliance with the organisation’s financial policies and procedures. The ideal candidate will have experience in a finance role, competency with accounting software and a commitment to delivering accurate, high-quality work.
You will also provide support to the CFT Managing Director and team, including diary management, booking travel and accommodation, supporting project delivery and arranging meetings and events. You will possess strong organisational skills, with a focus on providing exceptional assistance to ensure the smooth operation of our daily activities. This role requires the ability to manage multiple tasks efficiently and communicate effectively with a range of stakeholders.
Key Responsibilities
Finance Work
- Check, process and record payments in accordance with agreed procedures, administer invoices and expenses claims received, ensuring they are forwarded for authorisation in a timely manner, correctly coded and posted on the finance system
- Prepare purchase invoices, add to the payment spreadsheet ready for weekly payment run processing
- Run the Weekly Credit Control cycle, ensuring invoices are raised and sent on time and monitoring aged debtors, chasing late payments as required
- Reconcile the credit cards and bank account and ensure the financial system is up to date
- Support the Finance manager in month end procedures
- Draft monthly, quarterly and annual management accounts and finance reports
- Support the preparation of grant claims, ensuring that adequate records are kept
- Assist with year-end audits
- Assist with payroll processing
- Respond and deal with finance queries received internally and externally
Operations Support
- Provide support to the CFT Managing Director and team, including diary management, booking travel and accommodation, taking and drafting minutes
- Provide support for planning and arranging meetings including the CFT Board, Forest Network and with key stakeholders, including agreeing dates, organising venues and catering, distribution of agendas and supporting papers
- Support the Forest Network including arranging ‘all-hands’ briefings and the annual conference
- Ensure CFT’s contacts list is kept up to date
- Provide ad-hoc admin support for CFT projects and programmes
- Manage social media accounts ensuring relevant message sharing and posting to increase engagement
- Manage and respond to general enquiries including via the website, telephone and e-mail
Person Specification
Essential:
- English and Maths GCSE A-C or equivalent
- Proven experience in bookkeeping/similar finance role, including following policies and procedures, processing invoices, supporting the preparation of financial reports, financial reconciliation
- Good working knowledge of key accountancy software such as Quick Books or SAGE
- Administration experience, including providing support for colleagues, arranging meetings/events
- High level of numeracy and financial literacy, comfortable working with budgets and spreadsheets and be able to input data accurately
- Good working knowledge of Microsoft Office packages, including Word, Excel, PowerPoint and Outlook
- Strong organisational and time management skills
- Excellent communication skills and the ability to liaise with a range of stakeholders
- High attention to detail and accuracy
- Team worker, but also happy to work independently including self-managing remote working
- A ‘can-do’ attitude and uses their own initiative
- Problem solving skills
- Ability to work under pressure, prioritise and meet tight deadlines
- Flexibility with the ability to adapt to the needs of the charity
Desirable:
- Qualification in finance or accounting e.g. AAT
- Experience of using social media in a work context
- Knowledge of social media channels including LinkedIn, Facebook etc and skilled in using them
Other Information
We pride ourselves on being a supportive and dynamic workplace. We aim to support our team enjoy their work and achieve a good work-life balance.
The organisation’s holiday entitlement is 25 days a year (full-time) plus public holidays. We also operate a flexi-time and TOIL system.
CFT has an auto-enrolment pension. Employer contribution to pension is up to 8% match of the employee contribution.
CFT employs around 50 staff based in the Forests but has a small core team of 4, which works remotely and there is no office base. We meet once a quarter in-person and this post will occasionally need to attend in-person meetings and events, including the annual conference.
There is a 6-month probation period.
Recruitment Timetable
Deadline for applications: 12noon Friday 24th October 2025
Interview date: Thursday 6th November 2025
Please submit your CV, with a covering letter that is no more than 2 sides, evidencing how you meet the person specification by the deadline above.
Please note, any CVs submitted without a cover letter will not be accepted.
Due to limited team capacity, if you have not heard back from us by Tuesday 28th October, please assume that you have not been shortlisted for interview.
Thank you for your interest in working for the Community Forest Trust.
We are an equal opportunities employer and welcome applicants from all sections of the community.
The client requests no contact from agencies or media sales.
Job title: Health Project Manager (Training and Community Engagement)
Reports to: Inclusion and Engagement Managers
Salary: £30,410 per year FTE (pro-rata)
Hours: Part Time 0.6FTE or 0.8FTE (21 or 28 hours/ week) job share
Start date: As soon as possible
Location: Hybrid (a minimum of 1 day/week at Generate’s Head Office based at 73 Summerstown, London, SW17 0BQ) and occasional work at other locations within Wandsworth as required.
About Generate
Generate was founded in 1972 to make sure that people with learning disabilities weren’t isolated in their local community. Today that passion still inspires our staff: to support people with learning disabilities to live their lives, in the way they choose – enabling people to discover their passions, connect with their communities and explore ‘possibilities’. This passion drives the quality of the work we do.
The Values of Generate are Community, Courage, Working together, Communication, Diversity and Inclusion, and Creativity.
About the Role
This is a job share position to manage the portfolio of Generate projects which promote better health for people with a learning disability.
You will be working alongside consultants with lived experience of learning disabilities and autism to co-design and co-deliver trainings, Consultation work and assessment of services, co-production of accessible health resources for health and social care, and for Easy Health. There will also be an element of membership management, website management and social media for Easy Health (easy health dot org dot uk).
Closing date for applications: 28th October 2025
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
All applicants are required to complete an enhanced DBS check and provide 2 references.
Generate is an equal opportunity employer.
No agencies please.