Office support jobs in east london, greater london

Location (UK): Office Hybrid* - London
Benefits: Read more about the excellent benefits we offer on our website
Travel: Occasional travel to other Versus Arthritis offices
 

Join us and use your skills, knowledge, passion and energy to help us achieve a future free from arthritis.

We’re seeking a Supporter Journey Officer to join our Innovative and Performance team, supporting the work of the Income and Engagement directorate by delivering an inspiring and impactful programme of stewardship to our contactable community.

It is an increasingly exciting time to join Versus Arthritis, a leading national charity delivering world class research and services, and campaigning on issues that matter most to people with arthritis.  
 
The Supporter Journey Officer is a new role within the Supporter Journey team. This role will suit a proactive team player who has experience in the fundraising sector together with a keen interest in, and knowledge of, supporter experience and stewardship. Strong communication skills – both written and verbal - are a must.

About the role

As the Supporter Journey Officer, you will assist the Supporter Journey Manager with the development and elevation of an integrated supporter journey programme at Versus Arthritis, ensuring our contactable community receives a consistent and highly engaging supporter experience, which builds loyalty and inspires action. 

This will include delivery of audience focused, integrated organisational journeys that build on our highly motivated community of supporters, based on shared values. These journeys will be managed across our platforms and audiences to significantly grow our voluntary income and lifetime value. You will be responsible for the delivery of communications across channels, including email, post and text messaging, ensuring accurate and timely implementation of agreed communications.

Central to increasing loyalty and inspiring positive action from our audience, we share the extent of the work being done by Versus Arthritis for the 10 million people in the UK living with arthritis. Alongside product managers, you will work to optimise in-product journeys across the organisation through consultancy and shared learning. You will work collaboratively with the head of department and other directorate colleagues to create and embed a fundraising and engagement culture across the organisation.

A key part of the role is to provide practical, administrative support and to lead on facilitating the collection of insight evaluation and future development, ensuring this supports team performance and learning. We’re a small and dynamic team at the forefront of innovating the charity’s Income and Engagement directorate.

This is a unique opportunity to shape how we communicate with our supporters across multiple channels – including email, post and SMS – ensuring that everyone who interacts with Versus Arthritis feels valued, inspired, and connected to our cause. 

About you

If your knowledge, skills and experience include the following then we’d love to hear from you:

• Experience writing in different styles and producing content for different audiences. 
• Experience delivering audience focused engagement strategies and communications, with excellent copywriting skills.
• Creative and curious, excited to research and test new ways of engaging with supporters, with an appetite to learn about approaches from across and beyond the sector.
• Strong data analysis and problem-solving skills, with an audience and insight-led approach, keeping the supporters’ best interests at the heart of decision-making.
• Excellent stakeholder management skills and the ability to engage with and influence others, both internally and externally, in person and in writing.
• A proactive ‘can do’ attitude and desire to learn and develop as the team’s influence and input grows. 
• The ability to work on different priorities and manage time effectively to meet deadlines.
• An interest in improving the lives of people with arthritis and the willingness to gain knowledge of arthritis and musculoskeletal conditions.

*As a hybrid worker the expectation is that you will spend around 40% of your working time in our office spaces or working in community settings. As an inclusive employer we will consider home-based working for anyone where office-based hybrid working would be a barrier to being able to work for us, for example for someone living with a long-term health condition or disability.

Benefits

Your excellent benefits include:

• Flexible hours, environments and working practices to promote a healthy work/life balance.
• Health and wellbeing support – including the Employee Assistance Programme (free confidential 24/7 support with mental health, legal and financial queries).
• Simplyhealth cash plan.
• Supportive and inclusive culture, with a wide range of employee networks and support groups available to join.
• Learning and personal development opportunities.
• Competitive annual leave, with the option to buy/sell up to five days per year.
• Generous pension plan, with employer contribution of up to 10%.
• Life Assurance plan (4 x salary).

You must be based, and hold the right to work, in the UK to apply for this position.

Application deadline and shortlisting 

• We advise candidates to apply early as we reserve the right to close applications ahead of this date.  
• Only shortlisted candidates will be contacted. 

We do not wish to receive contact from agencies or media sales. 

Please note that we do not use Artificial Intelligence (AI) during our recruitment and selection processes, and we would respectfully ask that you also refrain from using AI during the selection process. Whilst we do recognise that AI may be a beneficial tool for some when aiding research and preparation for an application or interview, we want to maintain a fair, inclusive and positive recruitment experience at Versus Arthritis where candidates can feel supported to demonstrate their experience, knowledge, and skills without the use of AI generated answers. 

Interview

Interview date is to be confirmed.

As a Disability Confident Employer, we guarantee you will be offered an interview if you disclose a disability and demonstrate sufficient evidence within your application that you meet the essential criteria for this role. We will also make any reasonable adjustments you may require for your interview.

Job Title:  Programme Coordinator

Contract:         0.6 FTE (3 days a week, 22.5 hours). Fixed term contract terminating August 2027

Reporting To:  Programme Manager

Department:  Income and Partnerships Team

Location:  Homeworking (with occasional travel for team days or programme  events)

Salary:  £23,861 pro rata 

Start date:      September/October (ASAP)

This role is central to the smooth running of our new regional programme. As Programme Coordinator, you’ll work closely with the Programme Manager to support delivery, coordination, communication/engagement and administration.

You’ll be involved in everything from troubleshooting and responding to enquiries from schools, to preparing materials for stakeholders, updating delivery and engagement records on our CRM database, and helping gather data on programme impact. You’ll also support the development of case studies and feedback that help us communicate the difference the programme is making.

This is a varied and rewarding role that would suit someone who is:

• Proactive and detail-focused

• A natural organiser and problem solver, with good people skills

• Excited by the opportunity to support a high-impact programme from the inside out

What you’ll be doing:

Programme coordination & admin support

• Provide day-to-day administrative support for the programme, as directed by the Programme Manager

• Maintain accurate and up-to-date records of programme activities, delivery and engagement

• Ensure programme data is entered and managed effectively using our CRM (Salesforce)

• Support the coordination of services, training and communications with schools

• Assist with monitoring and evaluation by gathering and organising feedback, data and impact stories

• Help build inspiring case studies that reflect the programme’s progress and success
   

Customer service & stakeholder engagement

• Be the first point of contact for schools and partners, answering queries by phone, email and helpdesk

• Ensure a high standard of customer service across all channels, following up promptly where needed

• Develop and maintain positive relationships with schools, local authorities and colleagues

• Help prepare programme materials for internal use and for external stakeholders
   

Team support & collaboration

• Contribute to internal meetings and planning processes as required

• Support projects and tasks as delegated by the Programme Manager and Head of Department

• Work flexibly and collaboratively with colleagues across the charity

Download our recruitment pack to view the full job description and person specification. 

Championing Representation and Equity

We are committed to building a diverse and inclusive team and are proud to be an equal opportunities employer. We particularly welcome applications from individuals who are under-represented in our sector, including people from Black, Asian and minoritised ethnic groups, disabled people, LGBTQ+ people, and those from lower socio-economic backgrounds.

If you're excited about this role but don’t meet every requirement in the person specification, we would still encourage you to apply. Your lived experience and perspective are valuable, and we’re committed to supporting all team members to grow and succeed.

Our offer to you:

• Remote-first working culture (with in-person team days and occasional programme events)

• 25 days annual leave + bank holidays + office closure between Christmas and New Year

• 5% employer pension contribution

• Optional Medicash health plan

• Annual £300 learning and development budget

• A values-driven culture and the chance to create lasting change for children and young people

How to apply:

Applicants are asked to provide a current CV and 2-page covering letter outlining evidence demonstrating your professional alignment with the person specification and job description, clearly identifying the skills and experiences applicable to the role.

Please see recruitment pack for details of where to send your application.

Application deadline: 11.30pm, Sunday 17th August

Recruitment process

Shortlisted applicants will be asked to complete a task in advance of a single stage virtual interview, w/c 2nd September.

Please let us know if you require any reasonable adjustments.

Hours Per Week: 37.5

We are working in partnership with Oxleas NHS Foundation Trust to deliver the Bromley Mental Health Hub. This forms part of the transformation of mental health services in the London borough of Bromley under the NHS Long Term Plan. The service brings together the expertise of local primary, secondary and voluntary sector mental health care providers with the aim of providing flexible, holistic and integrated services for adults with mental health problems.

The integrated team provides brief intervention support to people with mental health problems within a primary care and community mental health setting, helping people develop their independence, self-management skills and achieve their recovery goals.

We have an exciting maternity cover opportunity for a full time Senior Peer Support Coordinator to lead on the development and delivery of mental health peer support in the Bromley Mental Health Hub. You will lead the team, which includes peer support staff and volunteers, and take responsibility for design, coordination and day-to-day delivery of recovery orientated peer support to people with mental health problems on a group and one to one basis.

Successful applicants will be expected to undergo an Enhanced Level Disclosure and Barring Service check.

Closing date: Sunday 17th August (11:59pm)

Likely interview date: Wednesday 27th August

We encourage early applications as we reserve the right to close the vacancy early if we receive a high number of applications.

About Us

SEL Mind supports people with mental health problems and dementia in the boroughs of Bromley, Greenwich, Lambeth, Lewisham and Southwark. We are proud of our diverse workforce and know that our organisation is made stronger by the variety of backgrounds, experience, and ideas within it. We promote a culture of inclusion and representation, and are working hard to build a workforce that even better reflects the communities we support.

SEL Mind is somewhere that you can be your authentic self without fear of discrimination on the grounds of ethnicity, sexual orientation, disability, neurodivergence, gender, age, lived experience of mental health problems or anything else that’s part of who you are.

Read more about staff benefits and why staff love working here on our website.

Background to the role

 In April 2024 we launched an ambitious five-year strategy. At the same time, in acknowledgement of the fact that if we are to deliver for older people we need to change as an organisation, we began a process of internal transformation.

Across the organisation trustees, staff and volunteers are working hard together to lead Age UK East London to become more professional, more collaborative and more sustainable. We are proud of the progress we have made; 95% of staff say they would recommend us as a place to work.

This new role, along with a new Operations Coordinator role, has been created to help us make faster progress towards achieving these transformational goals. We’re looking for someone who is highly resourceful, self-motivated and curious and who can model our values (accountable, kind, flexible, inclusive and collaborative) in the way they work.

Job description

Job Purpose

By providing high quality governance and administrative support you will play a critical role in ensuring the smooth operation of our organisation. By supporting our Trustees and SMT you will improve our internal accountability and reduce the administrative burden on our senior team; freeing them to focus on organisational development, on building external relationships and pursuing opportunities which align with our strategy.

Key Tasks

 Overseeing our Governance & Administration:

• You will organise and service the Trustee Board and Board Committee meetings, including agendas, minute-taking, follow-ups on actions, ensuring compliance with governing documents and charity law.
• Be the key contact for trustees, including overseeing their recruitment, induction and training.
• Better connect our governance and management processes through improving alignment of our Trustee and management reporting cycles and coordinating meetings and the delivery of Exec reports.
• Act as company secretary and ensure the Company House and Charity Commission websites are kept up to date.

Supporting our Executive team:

• Manage the CEO's diary, coordinate and prepare for SMT meetings, and monthly whole team meetings, maintain action logs, and provide proactive support in work planning.
• Lead on liaison with, and reports to, Age UK national. This will include coordinating visits and the collection of data.
• Develop and oversee our internal knowledge sharing systems
• Ensure our intranet is up to date and our new SharePoint file structure is maintained.

 General

• To meet regularly with line manager for support, supervision and appraisal.
• To attend team and staff meetings, (and other meetings) as required.
• To undertake any other duties within the competence of the post holder as may be required from time to time for the continued smooth running of Age UK East London.
• To undertake all training required to fulfil the role.
• To carry out the duties of the post in accordance with Age UK’s East London’s policies and procedures including EDI, Health & Safety, Confidentiality, Complaints, GDPR, Safeguarding Vulnerable Adults and Children.

 Functional Links

• The role reports to the CE
• Close working relationship is required with the other members of SMT, the Chair of trustees and other members of the board.

Person Specification

Research shows that while middle class white men tend to apply for job when they meet around 60% of the criteria, women, people from the global majority, and people from other marginalised groups that encounter systematic discrimination tend to apply only when they meet all criteria. So, if you think you have what it takes, but don’t meet every single aspect of the job description, please still apply!

Experience

Essential

• Experience providing high-level administrative support to a senior team or a senior leader.
• Experience of minute taking Experience maintaining internal systems such as SharePoint, document storage, or intranet platforms.

Desirable

• Voluntary sector experience.
• Working with a trustee board.
• Experience acting as Company Secretary or supporting governance compliance.
• Experience of recruiting at board level.

Knowledge & Understanding

Essential

• Understanding of confidentiality and data protection principles.
• Understanding of EDI and a commitment to working in an anti-racist and non-discriminatory way.
• Knowledge of the structure and roles within a charity, including the role of trustees.

Desirable

• Of charity governance, and business planning processes and accountabilities.
• Knowledge of Company secretary role and responsibilities via training or experience

Skills/Attributes

Essential

• High level IT skills in Microsoft Office .Good understanding of the capabilities and potential of 365
• Organisational Skills: Ability to manage calendars, meetings and documents efficiently
• Verbal & Written Communication: Must be able to communicate clearly, professionally and tactfully with internal and external stakeholders.
• Time Management: Ability to prioritise tasks and manage multiple deadlines.
• Attention to Detail: Must be able to ensure accuracy in communication, scheduling, and documentation and take accurate minutes.
• Can demonstrate AUKEL values (accountable, kind, flexible, inclusive, collaborative) in the way the service is delivered.
• Commitment to learning and development and reflective practise.

Desirable

• Advanced AI skills

Additional Requirements

• Ideally, we would like the post holder to attend our evening trustee meetings (four a quarter, two online and two in person). This time will be available to be taken back in lieu. However, for the right candidate we can be flexible about this requirement.
• As Age UK East London works with children and vulnerable adults the post holder will be required to have a satisfactory enhanced DBS certificate. A criminal record will not necessarily, but may be, a bar to obtaining a position with the organisation.

Additional Information

• This job description is not intended to be exhaustive, but rather to clearly define the fundamental purpose, responsibilities and deliverables for the role.
• In addition to the contents of this role description, employees are expected to undertake any and all other reasonable and related tasks allocated by line management.
• Should you be successful in this role this job description will not form part of your terms and conditions

About the role

We are seeking an enthusiastic team administrator to join our small, friendly and relaxed team at SCONUL, the professional association for academic and research libraries. The team currently works one to two days a week from our modern offices close to Euston station and the remainder of the week from home. 

You will be responsible for providing administrative support across all aspects of the organisation’s work, including diary management, the organisation of meetings and supporting the delivery of the SCONUL Access Scheme. It’s a role that provides scope for autonomy and to become involved in the full range of the organisation’s work and to develop a broad set of skills.

We are looking with someone with relevant office or administration experience who is well organised and with strong communication and IT skills. The role would suit someone who is self-motivated, flexible and happy to take the initiative.

This is a permanent post. Excellent benefits are offered that include 30-day holiday allowance, defined benefit pension scheme, support with learning and development and season ticket loan after probation.

SCONUL is committed to fostering greater diversity in the library community and has an active programme promoting equity, diversity and inclusion across our member libraries.  The same applies to the SCONUL office team and we welcome applications from people of all backgrounds, particularly encouraging applications from the global majority.

Starting salary: £25,462

Employer:SCONUL (The Society of College, National and University Libraries), 94 Euston Street, London NW1 2HA

Contract: The Team Administrator post is a permanent position.  We are happy to accept applications for those seeking full time positions or from more experienced candidates seeking a part-time position. 

Location: This post is based up to two days a week at SCONUL's London office with the remainder of the time working from home. It will also involve occasional travel to other sites.

References: Appointment is subject to receipt of satisfactory references.

Job description

Reporting to the Project Manager and working closely with the Project Manager and SCONUL Co-ordinator, the successful candidate will be responsible for:

• Organising the schedule of meetings for the SCONUL Board and SCONUL working Groups.
• Managing the diary of the Executive Director.
• Supporting the delivery of the SCONUL Access Scheme including:
  • answering routine queries from Access Scheme users, applicants and university administrators
  • providing SCONUL Access contacts with timely and relevant information about the scheme
  • providing routine technical support to applicants and university contacts responsible for processing applications and refer potentially more complex or disruptive technical problems
  • drafting changes to website content to reflect the scheme’s current practice and procedures.
• Supporting the delivery of SCONUL events including:
  • drafting and following up invitations to speakers and other participants with support from the Project Manager
  • managing and processing events registrations
  • booking accommodation and travel arrangements when required
  • production of event documentation
  • helping to manage events on site, including briefing and managing colleagues, volunteers, and external suppliers, supporting, advising and directing event participants.
• Processing invoices and other office paperwork.
• Answering general queries from members and students phoned into the office.
• Uploading content onto the SCONUL website and helping keep the content up to date.

Skills and experience required

The ideal candidate will relish the opportunity of working as part of a small dynamic team and be an outgoing, flexible individual with a can-do attitude who enjoys engaging with members.

Essential:

• previous experience of office administration or equivalent.
• strong interpersonal and presentation skills
• customer service skills including a positive, customer-focused approach
• strong organisational skills and an eye for detail
• excellent written skills in relation to the production of letters and other documents.
• a high level of IT literacy
• proven ability to work as both a team member and autonomously
• willingness to engage with SCONUL’s purpose and mission, and with the needs and aims of our members
• demonstrable experience of managing a diverse workload; being able to prioritise work and working under pressure.

Desirable:

• experience of organising diaries
• experience of organising events
• experience of using Sage
• experience of working with websites.

How to apply:

Please apply with a single document incorporating a written statement and CV by close of play on Friday 29 August. The statement of no more than 1000 words should explain why you believe you have the skills and experience to fulfil this role.

Interviews will be held on Tuesday 9 September, please do confirm in your application if you are able to attend on this date.

The interview will also include a short writing exercise.

Due to the high volume of CV's we anticipate receiving, we can only respond to successful candidates.

Advice Service Delivery Manager

The newly created Advice & Support Team plays a key role in delivering Battersea’s increased strategic focus on early intervention in the pet ownership journey. By offering well-timed expert and empathetic support and advice before owners reach crisis point, the team aims to prevent avoidable animal welfare issues and reduce the number of pets relinquished for preventable reasons.

A key service in this area is the Behaviour Advice Line (BAL), currently delivered by our Animal Behaviour Team. This new role exists to lead the development of a clear, evidence-based service model and plan to transform the line into a cost-effective multi-channel service that delivers measurably improved impact for owners and their pets.

The role is for one year with the outcome to develop a detailed service model and associated change plan and budget, that is evidence based, co-designed and in alignment with the future Advice and Support strategy and Operations structure. Iterative changes should be identified for service improvement within the year and a business case for investment produced by the end of July 2026.

This is a rare opportunity to shape a service that will positively impact the lives of cats, dogs, and their owners for years to come. You’ll bring your service design, strategy, and leadership skills to an environment focused on real social impact – working alongside a team of smart, compassionate, and experienced colleagues.

What we can offer you:

In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:

• 28 days of annual leave (plus 8 days paid public holidays) per year
• Discounted gym memberships and cycle to work schemes
• Employee Assistance Programme and access to Wellbeing Resources
• Generous pension contributions - up to 10% employer contribution
• Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year
• Annual interest-free season ticket loans

We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.

Our hybrid working model:

We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.

Diversity and inclusion:

We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.

We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.

As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best.

More about us:

At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.

Closing date: 15th Augut 2025
Interview date(s): To be confirmed

All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.

Every second of every day, London’s Air Ambulance delivers rapid response and cutting-edge medical care to save lives in the city. Critical injury can happen to anyone, at any time and we are bring the hospital emergency department to the scene, delivering life-saving treatment to the 10 million people who live and work in London. 

This is a unique role based at The Royal London Hospital supporting our clinical and operational colleagues with the smooth running of our Helipad. It is a fast-paced support role in a busy emergency environment with competing priorities. Reporting to the Helipad Operations Manager, the role works closely with the London Air Ambulance operations and clinical teams.   

Crucially you will support with the maintenance of the emergency vehicles ensuring they are mission ready at all times, while managing the stock of medical equipment and supporting with general operations and administration.  

We are looking for an enthusiastic and energetic person to join the team. You’ll have significant experience in an operational / administrative role and hold strong organisational and communication skills. A good understanding of patient confidentially is essential for the role and a background in a clinical environment and/or the charity sector is advantageous.

Essential requirements of this role are to have a full UK driving licence (maximum of 3 penalty points), be a minimum of 21 years of age and be a confident driver. 

Are you passionate about animal welfare and love delivering excellent customer service? Do you take pride in your attention to detail and enjoy working with systems and processes? Are you looking for flexibility in your work life? If so, we’d love to hear from you.

At the League Against Cruel Sports, we’re working towards a kinder society where animals are no longer persecuted in the name of ‘sport’. We’re looking for two Supporter Services Assistants to join our friendly and committed Fundraising team.

This is a vital role that supports our incredible supporters — whether they’re making a donation, updating their details or asking about our campaigns. You'll be the first point of contact for many of them, helping to deliver a warm, professional and efficient experience by phone, email and post.

You'll also support the team with accurate data entry, payment processing and the day-to-day running of our supporter database, helping to ensure every gift and action is recorded and acknowledged appropriately.

Our motto is “dialogue, not monologue” — we value every conversation with our supporters, and you'll be instrumental in making sure they feel heard, appreciated and part of our movement.

Key responsibilities:

· Responding to supporter enquiries by phone, email and post

· Processing donations and setting up direct debits

· Maintaining and updating supporter records using our CRM system

· Sending thank you letters and supporter communications

· Supporting data imports, exports and database hygiene

· Handling supporter complaints with care and professionalism

What we’re looking for:

· Experience in customer or supporter care

· Excellent written and verbal communication skills

· Confidence using databases and Microsoft Office

· Strong attention to detail and a high level of accuracy

· Empathy for supporters and a commitment to our cause

· A calm, friendly and solutions-focused approach

Experience with Raiser’s Edge or similar CRM systems is helpful, but not essential – we’ll provide full training.

Why join us?

You’ll be joining a values-driven charity with a long and proud history of campaigning, protecting wildlife and exposing cruelty.

We offer a flexible, supportive working environment with 28 days of annual leave pro rata (in addition to the public holidays and rising with service) and flexible working arrangements.

Additionally, our benefits package includes a generous employer contribution of eight percent towards your pension scheme and discounts on shopping, electronics, hospitality and leisure.

Most importantly, working at the League gives you the opportunity to make a real difference for animals. 

The League Against Cruel Sports is committed to inclusivity and diversity, and we welcome candidates from all backgrounds to apply.

Part-time (20 hours per week – flexible options available)
Hybrid – 1 day per week in Godalming, Surrey

Ready to make a real difference? Don't wait - apply now! We're looking to fill these positions quickly and will be reviewing applications on a rolling basis. To apply, please submit your CV, a covering letter and your preferred days to work the 20 hours. Together, we can redefine what is acceptable and create a better world for animals.

We’re looking for a passionate and experienced leader to head our sector support and grants team (maternity cover). You’ll bring strong project and people management skills, a commitment to social justice, and a track record of delivering impactful support to external partners. With experience in funder plus support, grant-making, and stakeholder engagement, you’ll help legal advice agencies thrive. This is a high-impact role guiding the development of our sector support programmes to ensure we best meet the needs of organisations providing vital legal help to those most in need. You’ll lead a small, dedicated team and work collaboratively across the organisation to deliver meaningful change.

See attached Recruitment Pack for more details.

Do you have a passion for inspiring others, and making sure everyone has their say? This is a
fantastic opportunity to make an impact in coordinating a groundbreaking commission,
whilst part of a small, friendly team.

We are a place-based charity working in Elmbridge, Surrey. Our vision is for an Elmbridge
community where everyone has the opportunity and support to live a rewarding life, free
from poverty and inequality. We are now embarking on the Elmbridge Poverty Truth
Commission (EPTC), a project engaging people from all levels of our community to make a
real difference.

We are looking for someone with experience of working with vulnerable clients, who can
take a proactive role in supporting commissioners whilst raising the profile of the EPTC, and
increasing awareness of local poverty and inequality. A good understanding of and passion
for working in the charity sector and supporting local communities is also desirable.

This role has scope for being either a part-time or full-time role, and is based primarily in our
offices in the centre of Walton-on-Thames.

Interested?
The covering letter should not exceed two sides of A4. CVs submitted without a covering
letter will not be shortlisted for interview.

Deadline: Thursday 14 August 2025 – midday.
Interviews: Monday 18 and/or Tuesday 19 August 2025

Philanthropy and Partnerships Officer 

Location: Wenlock Road, London, N1

Compulsory 2-week office attendance during an appeal 

Salary: £32,240 per annum 

Contract status: Full time, permanent (subject to completion of 3- month probationary period) 

About the role

We are in an exciting strategic period at the DEC and are seeking a Philanthropy and Partnerships Officer to join our high-performing Philanthropy & Trusts teams. 

This is a vital role supporting the delivery of our ambitious plans to grow income from high value donors, corporate partners, and trusts. If you thrive in a fast-paced environment, are highly organised, and have a keen interest in fundraising, donor care, and building long-term relationships, this could be the role for you. 

***Please download the job description for full details*** 

About you  

You are a highly organised and proactive individual who thrives in a busy environment and takes pride in delivering excellent service. You’ll bring strong administrative skills, attention to detail, and a collaborative approach to your work. 

You have experience in: 

• Supporting fundraising, sales or customer-facing teams with administrative or database tasks 

• Managing accurate data records, ideally using Salesforce or similar CRM tools 

• Coordinating events, communications or supporter journeys 

• Responding to enquiries and providing excellent customer service 

You're a confident communicator, both written and verbal, with a can-do attitude and the ability to juggle multiple tasks and deadlines. You enjoy working as part of a team, building strong internal and external relationships, and are motivated by contributing to humanitarian causes. 

Experience in the charity or fundraising sector is welcome but not essential, more important is your commitment to learning, supporting others, and making a positive impact. 

Key Responsibilities include  

• Providing high-quality admin support across the Philanthropy,  Partnerships and Trusts and Foundations teams. 

• Maintaining accurate donor records and managing donation processing, acknowledgements and data entry 

• Supporting donor stewardship and event logistics 

• Taking direct responsibility for managing high-value individual donors and third-party fundraisers 

• Supporting appeal activity, including creating bespoke communications and coordinating assets. 

What we offer  

• Flexible working hours (outside of an appeal) 

• 25 days annual leave, rising with length of service. 

• 3% employer pension contribution, rising to 8% post probation 

• HealthCare Cash Plan (~£1,660 cash value per year) 

• Wellbeing support 

• Discounted access to various health club providers (via Wellhub) 

• Discount schemes for various retailers and businesses 

• Discounted tickets for events 

• Season ticket loan (post probation) 

• Financial hardship loan (post probation) 

• Salary sacrifice, Cycle & Car scheme (post probation) 

The DEC is an equal opportunities employer and provides opportunities to learn and grow in an inclusive, supportive, and productive environment. We encourage applications from anyone who can demonstrably meet the criteria and responsibilities of the role. 

As a charity with restricted funds, we are committed to using donations appropriately and are unable to consider applicants that do not have the right to work in the UK, as we cannot sponsor work permits.

About Us 

The Disasters Emergency Committee (DEC) brings together 15 of the UK’s leading aid charities to raise funds quickly and efficiently at times of humanitarian crisis overseas. As Philanthropy and Partnerships Officer, you will play an essential role in helping us build and sustain the long-term funding relationships that support our emergency appeals and strategic work. 

All roles at the DEC are based in our London office. We operate a hybrid working model, with some non-negotiable office attendance. Please note, during the two-week appeal launch period, staff are required to work long hours in a high-paced environment, with mandatory office attendance. 

How to apply 

If this role is of interest and meets your skills, experience, and knowledge, then please apply with your anonymised CV & cover letter Thursday the 17th August 2025.

The DEC is committed to the safeguarding and protection of children and vulnerable adults and participates in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information from successful applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment.

By applying, the job applicant confirms their understanding of, and consent, to these recruitment procedures. 

We’re pleased to be recruiting a Communications and Support Assistant to help strengthen and expand the reach of National Eczema Society’s work. This new role is designed to support the delivery of our communications, digital content and supporter services, as the charity grows and takes on more proactive campaigns and engagement. You’ll contribute to creating and scheduling content across our social media channels and website, support the production of our e-newsletter, and play a key role in monitoring community engagement online.

Alongside digital communications, you’ll provide vital administrative support across our wider operations including health information, research and policy. From helping coordinate webinars and podcasts to assisting with day-to-day operations, this is a varied and rewarding role at the heart of a small, friendly and ambitious team working to improve the lives of people with eczema.

Salary: £34,000 - £37,000 per annum, depending on experience

Hours: Full-Time (35 hrs).

Place of work: Hybrid, with a requirement to attend the office in Hatfield, Hertfordshire, once a month and 4 times a year for our mandatory All Staff Together days.

Join Our Team!

We are looking for a Corporate Account Management Lead to join our Corporate Partnerships Team. You’ll manage and grow relationships with our valued corporate partners, ensuring they feel inspired and engaged with the charity. If you’re someone who enjoys building new business prospects and  is driven to maximise income from corporate opportunities then we’d love to hear from you!

Our role

This is an exciting opportunity for you to play a leading role in the day to day development of a programme of corporate growth. Working in close collaboration with the Corporate New Business Lead and Corporate Partnership Assistant, you’ll promote best practice in corporate donor stewardship and partnership delivery. The role will involve building, managing and leading relationships with prospective partners, delivering exceptional levels of stewardship and ensuring that each account reaches its full funding potential.

About you

We are looking for a tenacious, ambitious individual, driven to maximise opportunities with corporate partners. You’ll be an approachable, resilient networker who is confident in presenting to a range of audiences and has strong negation skills.  With a high of numeracy , ideally you’ll have a sound knowledge of budgeting, financial and database management.

Download our Recruitment Pack for a full description of the role and responsibilities and a person specification.

Our location

We are based in Hatfield, Hertfordshire, so we are easily accessible by road and rail. In this role there is plenty of scope for working from home, although there will be occasions when you will need to attend face-to-face meetings with donors, your team, our partner agencies or several away-days each year. In addition, the charity meets for times a year at the office in Hatfield for its 'All Staff Together' days, at which attendance is mandatory.

Benefits:

• 25 days’ annual leave plus bank holidays, increasing one day per year up to 30 days
• Salary Sacrifice Pension scheme
• Flexible working options
• Enhanced maternity, adoption and paternity pay
• 24/7 Employee Assistance Programme
• Wellbeing programme
• Interest free loan for season tickets
• Cycle to work scheme
• Free parking and secure bike locks
• Training and development financial support and/or study leave
• Performance review and development scheme

Join Clore Social Leadership as a pivotal member of our team dedicated to advancing justice, equity, diversity and inclusion.

We are seeking a highly organised and motivated individual to join our team as Interim Programmes Lead. This is a unique opportunity to step into a programme management and support role within a values-driven organisation committed to driving transformative change in the social sector through inclusive leadership. If you are committed to social impact and inclusion, and bring strong programme leadership and communication skills, we would love to hear from you.

About Clore Social Leadership

Since 2010, Clore Social Leadership has supported over 5,000 individuals from nearly 3,800 social sector organisations. Through our transformative skills and development programmes, we empower individuals from grassroots initiatives to global organisations to become agents of change.

We have developed leadership programmes for people with lived and/or learned experience of racial inequalities, youth services, immigration systems, criminal justice systems, social immobility, homelessness, gender inequalities, health inequalities and climate change.

We aim to create a more equitable and inclusive society where individuals from all backgrounds have equal opportunities to lead, participate, and contribute to positive social change. The year ahead is particularly exciting as we aim to expand our programme delivery, deepen our partnerships, and build new opportunities for learning, collaboration and long-term impact.

About the Role

This dynamic and varied fixed-term role combines programme management with organisational development support, covering parental leave for a core member of the team.

You will:

• Lead coordination of our leadership development programmes and short courses during two key periods of parental leave (October-December 2025 and June-September 2026)

• Support broader organisational priorities in the interim (January-June 2026), with a likely focus on alumni engagement and development activities

This role is ideal for someone who combines confident programme and stakeholder management with the ability to pivot between delivery and strategy, and who thrives in a collaborative, values-led environment.

Key Responsibilities

Lead coordination of our leadership development offer from October to December 2025 and June to September 2026

Programme Management

• Manage the planning and delivery of a portfolio of leadership programmes and short courses

• Coordinate all programme logistics including dates, venues, facilitators and course content

• Support facilitators' delivery of online and in-person learning sessions

• Maintain the programmes work and project plans and ensure quality and consistency across delivery

• Oversee programme applications, moderation and participant onboarding

• Manage accreditation processes

• Support the collection and analysis of evaluation data

• Work with the team to standardise and manage participant communications

• Maintain relationships with delivery partners, facilitators and stakeholders

• Monitor and adapt content using the online authoring tool (GoMo)

• Coordinate steering group activity and innovation outputs as required

Programme Facilitator Management

• Recruit, contract and manage programme facilitators and coaches

• Deliver onboarding and provide ongoing support

• Act as point of contact for facilitators and external delivery partners

Finance & Budget Oversight

• Manage programme budgets and attend monthly finance meetings

• Sign off coaching and programme invoices and line reports expenses

Customer Service

• Oversee phone and inbox communication with applicants and participants

• Ensure high-quality customer service, with consistent messaging and support

Line Management

• Line manage the Programmes Administrator, ensuring delivery and development support

Support organisational priorities from January 2026 to June 2026

Deliver targeted support to priority areas across the organisation, as required. This will likely include:

• Collaborating with the senior team to shape alumni engagement plans and activities

• Contributing to new partnership development

Person Specification

We seek an ambitious, bold and collaborative individual with an inclusive approach and a strong track record in programme coordination and learning design. You will be:

• Highly Organised: Able to plan and manage multiple programmes simultaneously

• Collaborative: Confident working across teams and with a wide range of partners

• A Skilled Communicator: Adaptable, clear and engaging in both written and spoken formats

• Committed: Passionate about social justice and the role of leadership in creating change

• Focused: Strong attention to detail and analytical thinking

• Courageous: Comfortable with challenge, feedback and innovation

• Proactive: A self-starter with energy and a forward-thinking approach

Experience (E = Essential / D = Desirable)

• Managing learning or leadership development programmes (E)

• Managing facilitators, coaches or programme delivery teams (E)

• Budget oversight and financial sign-off (E)

• Working in or alongside the social sector (E)

• Excellent written and verbal communication (E)

• Line management experience (D)

• Experience with proposal writing or business development (D)

• Familiarity with GoMo, Jotform or similar platforms (D)

Terms and Working Hours

We are open to discussing flexible arrangements before or on application.

• Contract: This role is offered as a fixed-term contract to cover a period of parental leave from September 2025 – September 2026.

• Hours: This is a full-time role (35 hours per week). These hours are ideally worked during our core working hours: Monday to Friday, 9:30am–5:30pm.

• Location: Hybrid working, with at least one day per week (currently Tuesdays) in the London office

• Eligibility: You must be UK-based to apply

Place of Work

• This is a hybrid role, with at least one day per week (currently Tuesdays) in the London office: Better Space, 127 Farringdon Road, London EC1R 3DA (travel at your own cost)

• Some UK travel required – expenses covered by Clore Social Leadership

Pay and Benefits

• Salary: £38,000 – £42,000 per annum (FTE dependent on experience, pro rata for fixed-term staff)

• Annual Leave: 25 days, plus UK statutory holidays (pro rata for fixed-term staff)

• Winter Closure: Office closed 25-31 December (3 additional paid days)

Application Process

We are committed to fostering an inclusive environment. We welcome applicants from all backgrounds, and especially encourage applications from those underrepresented in leadership roles in the UK today.

If you are passionate about social change and thrive in a collaborative, purpose-driven environment, we would love to hear from you.

To apply, please send:

• Your CV (max 2 pages)

• A cover letter (max 1 page) outlining your interest and suitability

If you would like to discuss the role or application process, or if you require reasonable adjustments, please do not hesitate to contact us.

Key Dates

• Applications close: 12pm on Wednesday 13 August 2025

• First-round interviews (online): Friday 29 August 2025

• Final interviews (in person): Tuesday 2 September 2025
  In-person interviews will take place in Central London. Travel expenses for in-person interviews will be reimbursed with valid receipts.

We are committed to offering reasonable adjustments throughout the recruitment process and beyond. If you need support or have any questions about the job description or interview process, do not hesitate to contact us.

Registered charity number: 113672