Office support jobs in jersey, trinity

1.Duties and key responsibilities

Donor Stewardship and Reporting 

•Research, manage and develop relationships with a portfolio of donors informing, educating, and inspiring them about MAP’s work, and asking them for donations either directly in application or facilitating asks by peers. 

•Create a personal plan for each ‘qualified’ donor, taking into account the individual donor’s interest, motivations, giving patterns, any information they need to support our work. Execute that plan on a timely basis plan so that individuals are retained and upgraded. 

•Work with colleagues to secure appropriate project information, including budgets, to create effective offers, proposals and cases for support.

•Create reports that accurately reflect activity and performance for donors who have supported specific projects, to show the impact of their gift

•Ensure that all major givers in your portfolio are provided with the highest level of stewardship and take overall responsibility for your own contacts and annual workplan.

•Ensure the upkeep of a database and filing system on all existing and prospective donors.

•Provide regular reports to the Philanthropy Manager and Head of Philanthropy. 

•Develop relationships with Trustees, Patrons and other ambassadors/high net worth volunteer fundraisers of MAP, where appropriate. 

Events

•Ensure that appropriate donors/prospects/influencers are invited to cultivation and fundraising events and to attend these events in the UK.

•Support in the development of Philanthropy team events, including dinners, receptions, and donor field visits, as part of a project team

General

•Work closely with colleagues in the Philanthropy team and other colleagues, maximising all opportunities and supporting a dynamic, successful, and professional team

•Ensure that data security is maintained and that legal and regulatory requirements are fully complied with (such as Data Protection, ICO, Fundraising Regulator and, Institute of Fundraising Regulations), keeping informed of trends and developments in the UK fundraising marketplace. 

•Undertake other tasks as necessary to achieve the overall objectives of the team and the organisation.

2General Responsibilities   

•Support the mission, ethos, and values of MAP.

•Carry out other associated duties as may arise in line with the broad remit of the position.

•Support and promote diversity and equality of opportunity in the workplace.

•Work collaboratively with others in all aspects of our work.

PERSON SPECIFICATION

Skills and abilities

Essential

•Strong interpersonal skills, ability to build rapport quickly and maintain strong relationships

•Clear and thoughtful communicator with the ability to tailor messages to different audiences, including presenting information when required

•Self-motivated and pro-active in seeking out answers to problems.

•Ability to deal with information confidentially and respond with sensitivity.

•Ability to confidentially deal with all levels of staff and key stakeholders with tact and integrity.

•Strong attention to detail

Desirable

•Understanding of overseas humanitarian and development issues.

•Knowledge, understanding, and experience of Palestine or the Palestinian cause and community.

Experience

Essential

•Driven, proactive and externally focused, able to spot and create opportunities. 

•Experience of supporting or managing externally facing events. 

•Experience of writing reports or of investigating, collating, summarising, and disseminating research.

•Experience of writing & presenting cases for support, letters, and proposals.

•Experience of using a database to support targeting and research.

•Ability to prioritise and work on numerous projects simultaneously.

Desirable

•Experience of securing support from UK-based and overseas donors, supporters or trusts.

•A good understanding of major donor fundraising.

Personal attributes and other requirements

•Commitment to MAP’s aims and values

•Commitment to anti-discriminatory practice and equal opportunities.

•Commitment to upholding the rights of people facing disadvantage and discrimination. 

•Commitment to a zero-tolerance policy on sexual exploitation & abuse/safeguarding.

•Commitment to personal learning, development, and improvement in pursuit of own objectives and those of the team and organisation 

•Strong administrative skills; computer literacy; good numeracy.

•Ability to work weekends/evenings on occasion to support events and other activities in the UK, and to travel overseas where necessary.

As a Mental Health Care Navigator, you will play a vital role in supporting individuals with SMI to reconnect with their communities, addressing barriers such as social isolation, cost of living, debt, and physical inactivity. You will provide personalised, strengths-based support, helping people set and achieve wellbeing goals, and link them to local community groups and services. The role also involves building partnerships with VCFSE (Voluntary, Community, Faith, and Social Enterprise) organisations and statutory agencies, ensuring safe and effective referrals, and supporting the development of an alliance of mental health support providers across the city.

Key Responsibilities

• Provide one-to-one, person-centred support to individuals, including home visits, to co-produce wellbeing goals and address wider determinants of health.
• Build trust and offer non-judgmental, strengths-based guidance, respecting diversity and lived experience.
• Forge strong links with VCFSE and statutory partners, ensuring individuals are referred to safe, accessible, and effective community groups.
• Support local groups to meet safeguarding, health and safety, and information governance standards.
• Review and evaluate grant applications, supporting the distribution of resources to local groups with the greatest potential impact.
• Capture and track data on service user progress, ensuring feedback is collected and shared, and that all information governance and data protection standards are met.

At MRS Independent Living, we are committed to creating a society where everyone can live independently and with dignity. Our vision is a society where everyone has control over their lives and can stay independent, active, and connected to the world around them. Our mission is to provide practical help so that people who need support can live safely and well in their homes and communities. 

We achieve this through a range of vital services focusing on home adaptations, decluttering, exercise falls prevention, digital inclusion, reducing isolation, and providing advice and advocacy. Our values are rooted in equity, empathy, and a strengths-based approach. 

About the role

We are seeking an Administration Officer to join our small and friendly team on a part-time basis (15 hours a week) ideally working 5 half-days, Monday to Friday (3 hours each day) but the exact working pattern is negotiable. 

As our Administration Officer, you will play a vital role in the smooth day-to-day operations of our organisation. Reporting to the Director, you will be responsible for a diverse range of administrative tasks, ensuring efficiency and accuracy across our various service areas. 

You'll be a central point of contact and support, working collaboratively to ensure the effective delivery of our services. You'll expertly manage referrals and information, develop positive relationships with referrers, colleagues, and service users, and handle vital office operations. Your organisational skills will also be key in supporting internal team functions, from HR processes to the coordination of meetings and training, and in maintaining efficient resource management.

To thrive in this role, you will bring proven experience in office administration, ideally gained within a fast-paced environment such as a small business, charity, or social enterprise. Success will require you to be highly organised, adept at managing your time and prioritising tasks effectively, all while maintaining a keen eye for detail and accuracy, even when juggling multiple responsibilities across different service areas. 

Strong IT skills, including confidence using Microsoft Office, Google Workspace, and online project management tools, are essential. Beyond your technical abilities, you will be someone who proactively identifies and resolves issues, contributes to improving our ways of working, and supports your colleagues. 

Your approachable and welcoming nature, coupled with excellent communication skills, will enable you to build positive relationships and effectively convey information about our diverse work to service users, referrers, and other stakeholders, all while being a collaborative and adaptable team player.

About Us At Bath Cats and Dogs Home, we believe that every cat and dog should have the opportunity to enjoy a healthy life and a happy home. None of this is possible without the generosity of our supporters and the skill of our fundraising team, who ensure we have the income to deliver our vital work. By acquiring and stewarding those who share our passion for animal welfare, we can continue to make a real difference. This is an exciting moment for us – with the renovation of our main office complete, we’re working in a fully collaborative space, As leaders in animal welfare, we’ve also upgraded our Vet Suite, Animal Intake, and Rehoming rooms to speed up recovery, reduce stress for animals, and offer a better experience for those giving up or adopting pets. Alongside this, we're shaping a bold new strategy for the future of Bath Cats and Dogs Home.

The Role Due to investment in the Corporate, Community and Events team you will spearhead the expansion of our Corporate and Community Giving portfolio. This role involves enhancing relationships with current donors, partnerships with new businesses, and playing a critical role in our Fundraising & Trading Department. You will be instrumental in managing income streams projected to raise £150,000 this year, with ambitions for future growth. Your role will also encompass being a prominent figure in the community, delivering fundraising talks, and attending networking events and being an advocate for Bath Cats and Dogs Home.

About You You are a dynamic individual with a successful track record in corporate fundraising, capable of securing significant income through corporate and community events. Your skills include:

• Exceptional leadership and the ability to manage and mentor a team.
• Strong marketing abilities, both online and offline, to achieve financial and recruitment targets.
• Excellent public engagement and presentation skills.
• Proficiency in IT and CRM databases, ideally with experience in Raisers Edge.
• A deep-seated passion for animal welfare and alignment with our values.

This role includes some evening and weekend commitments for which TOIL will be given, we work flexibly around core hours. If you are passionate about animal welfare and possess the drive to lead and inspire, we would be thrilled to consider your application.

Join us at Bath Cats and Dogs Home and make a tangible difference in the lives of animals every day.

About us

We’re Breast Cancer Now, the research and support charity. We’re the place to turn to for anything and everything to do with breast cancer. However you’re experiencing breast cancer, we’re here. 

The brightest minds in breast cancer research are here. Making life-saving research happen in labs across the UK and Ireland. Support services, trustworthy breast cancer information and specialist nurses are here. Ready to support you whenever you need it. Dedicated campaigners are here. Fighting for the best possible treatment, services and care for anyone affected by breast cancer.

About the role

This is an exciting opportunity for you to join our nursing team.

You’ll act as a specialist resource for Breast Cancer Now, clients, healthcare professionals and the wider public on the subject of breast health, screening, risk, benign breast disease and primary breast cancer. This includes providing information and support to clients through our helpline and Ask Our Nurse (AON) written enquiry service.

You’ll also work closely with other teams across the charity and externally on our breast awareness messaging and breast screening in addition to breast health and breast cancer.

About you

You will be a registered general nurse, with a relevant qualification in cancer or breast cancer nursing, either stand-alone or as part of degree studies.

You’ll have knowledge of breast cancer having worked directly with breast cancer patients or in breast screening. You’ll have the ability to show tact and discretion when dealing with sensitive and confidential information.

With your excellent communication skills you will be able to present both formal and informal teaching to a variety or audiences.

Job description and benefits

Please download the job description and our attractive benefits package.

Primary location of role and hybrid working

This role is primarily based in our London office. Our hybrid working model allows you to work up to 3 days per week at home.

When applying

We hope you choose to apply for this role. To support your application, you’ll be asked to submit your anonymised CV and a supporting statement. Please refer to the essential criteria on the person specification and clearly provide as much information as you can with examples, to demonstrate how and where you meet the criteria.

Our commitment to equity, diversity and inclusion

We’re committed to promoting equity, valuing diversity and creating an inclusive environment – for everyone who works for us, works with us, supports us and who we support.

Closing date Wednesday 29 May 2025 at 5pm

Interview date Week commencing 9 June 2025ca

Job Overview

We are seeking a proactive and enthusiastic Operations Assistant to support our team and ensure the smooth operation of our office. This is an exciting opportunity for a self-motivated professional to join our warm and friendly mental health charity. This role is ideal for someone who enjoys providing hospitality, supporting mental health initiatives in nature, and ensuring efficient office and field management. The successful candidate will be responsible for, assisting with nature-based mental health activities, and supporting the team and office needs.

The nature of the role may require flexible hours such as occasional evenings to cover monthly volunteer training evenings and other annual events as necessitated by the needs of the charity.

Dose of Nature

Dose of Nature is a mental health charity whose objective is to improve the mental health and wellbeing of individuals through increased engagement with the natural world. Our work is rooted in a wealth of scientific evidence that demonstrates the physiological and psychological benefits of spending time in nature.  We deliver ‘nature prescriptions’ to people referred by their GP with a wide range of mental health issues, including depression, anxiety, trauma, and addiction. Our Dose of Nature Prescription Programme is overseen by psychologists and is a genuine alternative to both medication and more traditional psychological interventions. Through a combination of education, first-hand experience, and practical and motivational support, we aim to encourage a greater connection with nature and inspire lifestyle changes that will have a significant and lasting impact on mental wellbeing.  Dose of Nature is a fun, supportive and lively organisation that encourages creativity and independence, as well as a strong sense of working together as a team.  

Key Responsibilities

Hospitality & Wellbeing Support:

• Greet all guests, acting as the first point of contact between the team and external stakeholders visiting 1 Wharf Cottage, namely our clients, volunteers and partners.
• Prepare and serve teas, coffees, and refreshments to clients, volunteers and visitors, fostering a welcoming atmosphere.
•  Assist the operations and psychology team with daily administrative tasks, including managing scheduling meetings and client assessments / reviews.
• Assist in the set-up and facilitation of nature-based mental health group activities, providing support to the group leaders and facilitators (where required).
•  Support the team in ensuring a comfortable and supportive workspace.

Event Coordination: 

• Assist in coordinating and executing group sessions, meetings, events and wellness workshops as required.Support logistics, venue setup, and participant coordination for monthly, quarterly and annual events.
• Provide on-the-ground assistance during events, activities and group sessions.
• Oversee the purchase of supplies, including food and drinks, for our monthly volunteer evening events.
• Provide evening and / or weekend support at our bi-annual social events for our client base, volunteers, and donors (dates are always arranged well in advance). 

Operational & Administrative Support:

• Provide general support for the day-to-day operations of the office, ensuring a productive, efficient and well-functioning working environment. Assist the Operations team in scheduling and coordinating client assessment and review appointments, workshops, and mental health activities in nature.
• Act as a point of contact for staff and volunteers, addressing logistical and office needs.
• Manage office supplies, ensuring restocking and organisation.
• Liaise with vendors and maintenance services as needed.
• Provide other general administrative support to the psychology and operations team, including making online orders, liaising with printers, and preparing resources for training events.

The attached Job Description sets out further requirements of the post but is neither exhaustive nor exclusive and the postholder may be required to undertake such other duties and responsibilities as may reasonably be expected of an employee of this grade.

About Us At Bath Cats and Dogs Home, we believe that every cat and dog should have the opportunity to enjoy a healthy life and a happy home. None of this is possible without the generosity of our supporters and the skill of our fundraising team, who ensure we have the income to deliver our vital work. By acquiring and stewarding those who share our passion for animal welfare, we can continue to make a real difference. This is an exciting moment for us – with the renovation of our main office complete, we’re working in a fully collaborative space, and as leaders in animal welfare we’ve just finished major upgrades to our Vet Suite, Animal Intake, and Rehoming rooms providing the best treatment to animals and experience to the public. Alongside this, we're shaping a bold new strategy for the future of Bath Cats and Dogs Home.

The Role As the Individual Giving Manager, you will spearhead the expansion of our Regular Gifts, Individual Gifts, In Memory, Prize led and Legacy Marketing portfolio. This role involves managing multi-channel fundraising campaigns, using insight to drive performance. This is an exciting opportunity to play a pivotal role in shaping our individual giving programme, supported by a dedicated assistant and working closely with colleagues across fundraising, communications and supporter care and deputising for our Head of Fundraising and Trading when required. You will be instrumental in managing income streams projected to raise £300,000 this year, with ambitions for future growth.

About You You are a dynamic individual with a successful track record in IG, RG or prize led fundraising, capable of securing significant income. Your skills include:

• Exceptional leadership and the ability to manage and mentor a team.
• Proven experience in direct marketing and digital fundraising.
• Excellent analytical skills and experience working with CRM systems (Raiser’s Edge experience a plus).
• Strong project management skills and the ability to juggle competing priorities.
• A collaborative approach and experience working cross-functionally.
• Passion for our mission and commitment to excellent supporter experience.

Work setting: Hybrid
Salary: £34,000-£36,000 per annum
Contract: Permanent
Hours: Full-time (35 hours per week)
Location: London

Are you a highly organised professional with excellent communication skills and the ability to communicate clearly with stakeholders at all levels? Do you have experience supporting senior leadership and the Corporate Services team?
 
TPP are recruiting a dynamic Business Support Executive on behalf of our client, a respected professional body that champions quality management for the benefit of society.
 
Benefits:
 

• Employer pension contribution up to 10%
• Life Assurance
• Flexible working
• Income protection
• Employee Assistance Programme
• 25 days’ holiday Bank holidays
• Discount platform

 
The Role:
 
As the Business Support Executive, you’ll manage executive support, project administration, and corporate governance activities. Reporting to the Office Manager, you’ll ensure smooth operations across a variety of areas while contributing to the organisation’s mission and values of integrity, innovation, and inclusion.
 
Main responsibilities:
 

• Provide executive support to senior leadership, including diary management, travel coordination, and expense processing.
• Manage the administration of strategic projects, including tracking progress and coordinating regular updates.
• Support corporate governance functions, such as trustee recruitment, meeting preparations, and key events.
• Organise and facilitate office activities, such as team socials and wellbeing initiatives.
• Maintain essential office functions, covering for the Office Manager as required.

 
Essential requirements:
 

• Strong organisational skills with the ability to manage multiple tasks and priorities effectively.
• Experience managing diaries and liaising with stakeholders at all levels.
• Professional handling of confidential information.
• Proficiency in MS Office.
• Friendly and positive attitude, with the ability to build strong relationships across diverse teams.
• Ability to work at own initiative and solve problems independently.

 
If this sounds like the role for you, then we would love to hear back. We are reviewing CVs as and when we are receiving them so, if you are keen to apply, then please do so today!
 
TPP are always keen to speak with candidates looking to work in the sector so if this role isn’t quite right for you, please do check out our website www.tpp.co.uk and pop your CV over to us!

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

Gordon Moody is the UK’s leading charity dedicated to supporting individuals severely affected by gambling harm. We provide specialist residential treatment centres across the UK, offering holistic, life-changing support for those in recovery and their loved ones.

We are currently seeking a Treatment Centre Support Officer to join our team. This role is crucial in ensuring the day-to-day operations of the centre run smoothly, while also supporting those reaching out for help.

Job Summary:

As the Treatment Centre Support Officer, you’ll be the first point of contact for individuals in crisis, staff, and visitors. You’ll provide front-line administrative and operational support to the Treatment Centre, working closely with our Business Support Team and Service Managers to ensure the centre runs efficiently and compassionately.

Key Responsibilities:

• Handle incoming calls and emails, including urgent enquiries from service users
• Triage applications and assign assessments to Recovery Workers
• Maintain accurate records using the Apricot system
• Develop and manage weekly staff rotas
• Prepare documents, letters, and reports for management
• Organise welcome packs for incoming residents and induction materials for new staff
• Greet and assist visitors, ensuring health, safety, and safeguarding compliance
• Order supplies, track maintenance issues, and maintain the treatment centre’s filing system

Qualifications & Experience:

Essential:

• Experience in a senior administrative or customer service role
• Excellent IT skills, including Microsoft Office (Excel, Word, Outlook)
• Strong organisation and time-management abilities
• Effective written and verbal communication skills
• Experience handling sensitive information with discretion
• Ability to work independently and manage multiple tasks

Desirable:

• Knowledge of the Apricot data system or similar CRM tools
• Experience working in a healthcare, or recovery-focused environment
• Level 3 Business Administration qualification (or equivalent experience)
• Familiarity with rota planning and resource coordination

What We Offer:

• A supportive and inclusive work environment
• The opportunity to make a meaningful difference every day
• Training and development opportunities

Supporting the Chief Executive and Chief Operating Officer, the Governance Manager will be responsible for ensuring that effective governance arrangements are in place across the organisation providing key support to the Institution in achieving its strategic and operational goals, and will drive innovation and a culture of continuous improvement in governance processes and procedures.

The Governance Manager will ensure effective management of the Board of Trustees, Congress and Committees of the Board, and will ensure that the Institution complies with its governing documents, relevant legal and regulatory requirements, maintaining compliance with all matters of charity and corporate governance.

Requirements

Organisational governance & compliance

• Provide advice and guidance to the Chief Executive, Senior Leadership Team and Board of Trustees on all governance related matters, including the interpretation of IChemE’s governing documents to ensure excellent governance across the organisation.
• Continuously monitor developments in charity good governance practice, identifying areas for improvement in IChemE’s key governance processes and procedures.
• Effectively manage and communicate any changes in legislation or requirements of the charity commission and other relevant bodies.
• Ensure fulfilment of the governance requirements for all legal entities within IChemE including filings, returns, resolutions and maintenance of records and registers.
• Work with the Head of Finance & Compliance, and others, to ensure controls are embedded and compliance to IChemE’s governing documents is monitored escalating any non-compliance or risks as appropriate.
• Manage IChemE’s internal Corporate Information SharePoint site, ensuring version control of all documents and that information is readily available to internal users.

Governing documents

• Ensure that IChemE’s governing documents (including Royal Charter, By-Laws, Regulations and organisational policies) are kept under continual review, in particular to ensure compliance with, and reflect any changes required by, charity regulators.
• Manage the approval, communication and any necessary ballot for changes to the governing documents for all legal entities within IChemE.
• Regularly review IChemE’s committee structure and Scheme of Delegation to ensure they remain appropriate to meet the needs of the organisation.
• Ensure all committees and sub-committees / panels are properly constituted with clear Terms of Reference in place which are regularly reviewed an updated.

Board of Trustees, Congress and Committees

• Schedule all meetings of the Board of Trustees and committees to fall at strategic times during the year to enable in-depth consideration of agreed agenda items and efficient flow of information and decisions.
• Manage the preparation of high-quality Board and committee papers to facilitate effective discussion and decision making.
• Manage the effective running of Congress, IChemE’s member advisory body to the Board of Trustees.
• Provide follow-up to the Board, committee and Congress meetings through dialogue with senior colleagues and by moving forward outstanding action points.
• Lead on the succession planning and recruitment for the Board of Trustees, and Congress, managing the election process and any necessary ballot of members.
• Work with the Volunteer Engagement Manager, and others, to manage the effective succession planning for all committees.
• Manage the Board of Trustee and Congress induction programme and any ongoing training and development.
• Provide ongoing assessment of the effectiveness of the Board of Trustees and Congress.

Legal support

• Develop and maintain IChemE’s contract management procedures.
• Review contracts and advise colleagues on contractual terms.
• Liaise with IChemE’s external legal advisors for support as and when required with the review of or preparation of contracts and agreements.

Other information

This is a permanent full-time role based on 37.5 hours per week working Monday through to Friday, but a degree of flexibility will be required to meet business needs. The position is based in the Rugby UK office (CV21 3HQ).

Only candidates eligible to work in the UK will be considered.

Starting salary will be circa £45,000 per annum (depending on experience) plus benefits which includes an excellent pension scheme.

The closing date for all applications is Sunday 25 May 2025. Please note that IChemE reserves the right to interview exceptional candidates and make an offer of employment before the closing date should we wish.

Please note that incomplete applications will not be reviewed.

Carers First is a charity that works directly with, and for unpaid carers, providing personalised information, advice and tailored support making it easier for those caring for someone else to continue living their lives to the fullest.

We have a committed, dedicated staff team and you could be just the person we are looking for to join us to make that valuable difference in carer’s lives. We live and work through our values in all that we achieve by being positive, collaborative and ambitious and we have clear plans to scale our reach, support and impact for carers.

About this role

As a Carer Support Adviser your responsibilities would include:

• Managing conversations with carers to identify need
• Providing information, advice, and wellbeing support
• Running wellbeing groups and pro-active identification of carers through partnership working.

About you

• Experience of working with adults either in a 1:1 or group setting

• A working knowledge of health and social care particularly in relation to adults

• Excellent communication and interpersonal skills

• A high standard of written skills is needed in order to help the carer identify their support needs and to complete statutory assessments

We are looking for passionate people who are committed to the overall aims and objectives of the Charity. Carers First is committed to providing a supportive, vibrant, diverse and inclusive workplace where everyone can thrive.

Carers First Can Offer You  

In return for your contribution, we have an amazing package of staff benefits including 26 days annual leave entitlement which increases with length of service, flexible working options, paid carers leave, access to our work-place pension, staff discount scheme, employee assistance programme and a Benenden Healthcare package. 

Whatever you are aiming to achieve in your career, we are here to encourage, help and support you grow, through our excellent training and development programmes.

How to apply

To apply for our exciting opportunity and make a real difference to the lives of carers, please download our Candidate Pack and click on the ‘Apply Now’ button to begin your application.

Applications can only be assessed if they clearly state how you meet each of the requirements in the Personal Specification.

Appointments are subject to Carers First receiving an appropriate disclosure from the Disclosure and Barring Service that we consider acceptable.

Interview Process

Following shortlisting, successful candidates will be contacted directly and invited to interview - Date to be confirmed.

Carers First is an Equal Opportunities Employer   

Positive      Collaborative      Ambitious

Location: Sheffield

Salary: £31,133 plus £802 essential car user allowance per annum pro rata

Hours: Part time –27 per week

Contract: Fixed term until end of April 2026

Closing date: Sunday 18th May 2025 at 11.30pm

Do you have a demonstrable interest and knowledge of homelessness and housing legislation and welfare benefits, plus a real desire to help others? Then join Shelter as a Support Worker in our Homeless Prevention and Resettlement Service and you could soon be playing a vital role in standing up to the housing emergency.

About the role

You will help clients to maintain independence and to thrive, by offering practical assistance, support both in the home and in the community. Providing advice, advocacy, coaching and encouragement to enable households to resettle and to prevent homelessness. All our Support Workers hold a ‘caseload’ of households and are responsible for developing outcome focused support plans, managing any risks and continually assessing need. Shelter staff are highly knowledgeable and capable and we provide our staff with a range of training opportunities, in subjects such as: housing and homeless legislation; benefits and welfare; safeguarding and risk management.

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.

About you

You will need a relevant background that includes experience of housing, homelessness and welfare benefits law and supporting people who are vulnerable and/or have multiple and complex needs. Through this you will have a good working knowledge of safeguarding frameworks. Proficiency using a range of IT tools to carry out your work, including Microsoft Office applications is important too. If you have experience of using case managements systems this is an advantage, but not essential. The role will need you to visit clients in their homes so you will need a valid driving licence and be willing to use your vehicle for work purposes - for which an essential car user allowance will be paid.

Benefits

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

About the team

We specialise in emergency homelessness work, intensive support to children and families and people experiencing domestic abuse, and/or multiple disadvantage and have been providing housing advice and support to the people of Sheffield for over 20 years. We take a holistic approach to help people to deal with interrelated issues that can impact their ability to get and keep a home, so they can thrive within the community. These include high intensity support, legal representation, practical DIY assistance and specialist housing, employment training and welfare benefits advice. The clients we help have a range of issues include physical and mental health conditions, drug and alcohol use, income and money management and domestic abuse.

About Shelter

Home is a human right. It’s our foundation and where we thrive. Yet every day millions of people are being devastated by the housing emergency.

We exist to defend the right to a safe home. Because home is everything,

We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.

Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement in all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.

How to apply

Please click ‘Apply for Job’ below. You are required to submit a CV and a supporting statement with responses to the points in the ‘About you’ section of the job description of no more than 350 words each.

Please provide specific examples following the STAR format and ensure you demonstrate how you address the behaviours below in your responses:

• We work together to achieve our shared purpose
• We prioritise diversity and have an inclusive and open mindset

Any applications submitted without a supporting statement will not be considered.

Safeguarding statement

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

A rewarding and interesting role, providing administrative support to our busy Fundraising Team and delivering the highest standards of supporter care.

Fundraising Support Assistant
Contract: Permanent
Location: Based at head office (Aylesbury, Bucks)
Hours: Full-time, i.e. five days (35 hours) per week. Job-share also considered
Salary: £23,000 per annum (pro-rata for part-time hours)

We are looking for someone to join our Fundraising Team to deliver our supporter care programme and be the first port of call for all enquiries and donations. Applicants will be warm and engaging and committed to developing relationships with the Charity’s supporters, most of whom have been directly affected by lymphoma. You will have a strong eye for detail as well as excellent writing ability to convey sensitively the impact of donations in thank you letters. This is the perfect role for someone who has:

• Experience of working in an administrative or customer service role
• Strong organisational skills with the ability to juggle and prioritise multiple tasks
• Excellent IT and digital skills and the willingness to use different online platforms, software and databases

Lymphoma Action has developed a great working culture that focuses on delivering the best outcomes for people affected by lymphoma, as well as prioritising a creative, inclusive and supportive environment. Staff receive excellent benefits such as an employee assistance programme, flexible working, generous holiday entitlement, enhanced entitlements to sick pay and maternity/paternity/adoption leave and pay, and a life assurance scheme.

Lymphoma Action is the UK’s only charity dedicated to lymphoma, the UK’s fifth most common cancer. We’ve been providing expert information and wide-ranging support for more than 35 years, helping thousands of people affected by lymphoma.

This is an office-based role so proximity to Aylesbury is essential. Whilst the role is advertised as full-time, we will accept applications for job-share. Please note that we only accept applications from people who have the right to work in the UK and are resident in the UK.

Closing date: Friday 30 May 2025, 12pm
Interviews: To be held in Aylesbury on Tuesday 10 June 2025

Interested?

If you would like to apply and find out more about this position, please click the apply button to be directed to our website.

We actively welcome applications that will help increase the diversity of our workforce, welcoming applications from those with disabilities and from minority groups and from different backgrounds and experiences.

No agencies please.

Family Support Coordinator

£22,000 pa + benefits (including company car, 25 days annual leave, and pension)

Greater Manchester and the surrounding areas

Rainbow Trust Children’s Charity is going through an exciting time where we are growing, with the aim of reaching more families in need.

About the role:

We are looking to appoint a Family Support Coordinator to support our care teams in delivering a high-quality family support service in the region, working with families and professionals to ensure the families we support have access to the services they need.

Reporting to the Family Support Manager and working in partnership with health, education, and social care professionals, you will take responsibility for sourcing practical goods and services in the region, applying for grants and benefits, as well as working with other charities or community providers to obtain goods, equipment or funds for families that Rainbow Trust do not provide directly.

Having worked in a stressful or emotionally-demanding environment with an understanding of the complexities of working with children and families, you will have a genuine interest in building supportive relationships and strong networks with other organisation to provide meaningful assistance to the families we support.

What we’re looking for:

Professional experience of working in an administrative or coordinator role - applications will be particularly welcome from those who have provided services in a health, social care, youth or education setting within a charity environment.

A friendly and socially-focused approach – you have strong interpersonal skills with the ability to interact and develop effective relationships with a wide range of people, you enjoy helping others.

 Well-organised, with a high level of attention to detail – you work well within established systems, produce high quality work and can manage multiple priorities simultaneously.

Practical, helpful and supportive – you thrive working at a fast pace whilst maintaining accuracy and you work collaboratively with others to complete tasks, you are a confident MS Office user.

A persuasive and open communicator, you are inclusive in decision-making and are able to build and maintain strong working relationships with external organisations and networks.

A practical knowledge of diversity issues affecting children, young people, and their families – aware that being responsive to others needs and concerns, is essential.

What we offer:

We have a range of fantastic benefits that we offer our employees, this includes.

Flexible working hours to balance home and working life

25 days of annual leave plus public holidays – rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 years to use in your 10th or 20th year of service (pro rata for part time)

Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Help@Hand

Company car for front line care posts

Access to the Blue Light Card Scheme, and other rewards and discounts

Bike to work, season ticket loan and payroll giving schemes, as well as a recommend a friend recruitment bonus

Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year

Pension scheme where we contribute 5% of your salary and you contribute at least 3%

The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping

Robust training and development programmes to support your learning and growth

About us:

Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of their time together, providing expert practical and emotional support where they need, it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that.

How to apply:

To apply please visit our website via the link and apply online.

Please disclose on the application form if you have used AI for any part of your job application.

Interviews will take place either on Teams or at our Greater Manchester care team office, with the dates to be confirmed. We will only contact those applicants who have been successfully selected for interview. If you require any adjustments during the interview process, please let us know.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early.

There will be a requirement for flexible working and a full current driver’s licence to accommodate team and family need. An enhanced DBS disclosure will be required for this post.

Rainbow Trust is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment.

Rainbow Trust is an equal opportunities employer and a Best Companies One-Star rated organisation, and we welcome applications from all backgrounds.

Rainbow Trust is an equal opportunities employer and we welcome applications from all backgrounds. We are a Best Companies One-Star rated organisation.