Office support jobs in surrey quays, greater london

Closing date: 28 November 2025 at 00:00

Development Manager

Purpose of the Role 

The Development Manager will play a vital role in expanding The Churchill Fellowship’s income from Trusts, Foundations, and other institutional funders. Working closely with the Development Director, the post holder will identify, cultivate and secure new funding partnerships that support our core Fellowship programme, unrestricted income, and the Activate Programme in line with our organisational priorities. 

The postholder will manage the full funder journey, from initial engagement to long-term stewardship, ensuring all relationships are grown and managed professionally and effectively. They will work closely with relevant departments to coordinate proposals, reports, and communications, helping maintain strong connections with funders.

Key responsibilities 

Prospecting and Pipeline Development 

• Research and identify new potential supporters, primarily from the Trusts & Foundations sector, with some engagement of aligned individuals or family-foundation prospects in conjunction with the wider Development Team.

• Support the Development Director in delivering targeted cultivation and engagement strategies to grow new income streams.

• Build and maintain a healthy, dynamic pipeline of qualified new business opportunities. 

• Monitor sector trends to identify emerging supporters and new partnership opportunities 

Approaches and Proposal Development 

• Prepare tailored, persuasive funding proposals, applications, and cases for support, drawing on internal expertise and materials. 

• Lead on initial engagement with new prospects, coordinating meetings, briefings and follow-up communications. 

• Manage the cultivation process ensuring prospects receive timely and professional engagement throughout. 

• Collaborate with internal teams to ensure proposals are accurate, evidence-based and aligned with organisational objectives.

Relationship Management 

• Act as the key contact for donors and funders secured through this role, managing relationships and ensuring continuity of communication. 

• Work closely with the Development Director, Appeal Director and CEO to coordinate senior-level involvement in funder engagement where appropriate. 

• Ensure accurate monitoring, evaluation and reporting for all grants, providing timely updates and impact information to funders. Liaise with colleagues across the organisation to identify when and how internal contacts or senior volunteers can support prospect engagement, ensuring this complements any existing relationships or approaches. 

Internal Collaboration and Systems 

• Record all activity in Salesforce, ensuring accurate data capture on all prospect and funder activity. 

• Contribute to income forecasting and team reporting

• Collaborate with colleagues across departments to align fundraising approaches with strategic initiatives, ensuring consistent messaging and shared priorities. 

General 

• Ensure fundraising activity complies with relevant regulations, GDPR, and due diligence processes and ethical fundraising policies 

• Support Development team events and activities as required, occasionally outside normal working hours. 

• Undertake any other duties as reasonably required by the Development Director to support the success of the team and organisation. 

Person Specification

Qualification: 

• Degree level or equivalent transferable skills - Desirable

Skills and Experience 

• 3 - 5 years’ experience in a fundraising, grants or donor facing role, particularly prospecting new funders 
• Proven success in securing funding from Trusts & Foundations or HNWIs, particularly new business (one-off or multiyear grants and repeat grants) 
• Strong experience in research & prospect identification for trusts/foundations or major donors 
• Excellent proposal/application writing, with ability to tailor cases to funder priorities 
• Good interpersonal and communication skills — able to engage funders at senior levels and with colleagues internally 
• Strong organisational skills, managing multiple proposals and deadlines simultaneously 
• Proficiency with CRM systems (preferably Salesforce) and using it to manage pipeline / prospect data 
• Ability to interpret and present information (budgets, impact data, reports) clearly to funders and internal stakeholders 
• Ability to work both independently and in collaboration with senior staff, trustees and senior volunteers 
• Knowledge of fundraising regulations, due diligence and GDPR 

Personality Characteristics

• Proactive, self-starter with a solution focused approach
• Resilient, adaptable, and comfortable working in a dynamic environment 
• High attention to detail and commitment to accuracy (important in proposals, budgets, follow-up) 
• Strongly committed to the values, mission and ethos of The Churchill Fellowship 
• Comfort meeting face‑to‑face and representing TCF externally 
• Ability to meet deadlines under pressure and prioritise work effectively 
• Collaborative, dependable and able to work with integrity 
• Willingness to travel occasionally and work flexibly to meet funders. 

Other

• Some UK based travel required for meetings, presentations etc 
• High level of proficiency in Microsoft Office, particularly Excel, Word and Outlook 

About our charity

Join us to support people-led change across the UK 

We run the Churchill Fellowships, a unique programme that supports UK citizens to find new solutions worldwide for today’s most pressing challenges.

Every year we fund over 100 new Fellows to discover the latest ideas and best practice in any practical issue they care passionately about, anywhere in the world. The topics they explore cover every aspect of society and are often informed by their own lived experience. They meet leading practitioners, encounter cutting-edge projects and gather their findings in a published report. We help share their findings to inspire change in communities, sectors, and fields across the UK.

Fellows tell us that their Fellowship is life-changing, for themselves and for those who benefit from their global learning. These are dedicated and practical individuals with a strong vision of the change they want to see, the knowledge to progress it and the drive to make it happen. As a result, their impact is felt throughout the UK and many go on to be leaders in their fields.

Our unique approach has created a community of thousands of highly effective changemakers working on the frontlines of today’s key issues. At the heart of all this is a simple but enduring concept: we are empowering individuals to learn from the world and transform lives across the UK.

Working for The Churchill Fellowship

Detailed package, benefits and wellbeing package:

• Salary £45,000 per annum 
• Hybrid working policy (minimum of 1-2 days per week in the office)
• 5 weeks holiday a year, with additional paid leave when the office closes over the Christmas Break 
• 1 weeks paid leave for volunteering 
• Non-contributory pension scheme with 10% employer contribution
• Enhanced maternity, paternity and adoption leave and pay
• Employee Assistance Programme
• Life Assurance
• Bike purchase salary sacrifice scheme (Cycle2Work)

We have embraced the benefits of working from home and at the same time, we value the contribution of face-to-face contact in building teamwork, collaborating with your colleagues, exchanging ideas and know-how, and for work efficiency. We therefore operate a hybrid working policy, where staff can work from home if they wish, however everyone is required to work in the office a minimum of 1 to 2 days a week with Tuesdays as the core day for regular whole team meetings.

Note: unfortunately, we are not currently in a position to offer sponsorship for visas and all applicants will need to have, and be able to prove, the right to work in the UK.

How to apply 

Please submit your CV, along with a cover letter using this as an opportunity to tell us a bit more about who you are as a person. As a people centred, relational organisation, we want to understand how you as an individual are going to be a great fit for this role. 

Recruitment Process

We hope to meet initially with as many candidates as possible, however where demand is unusually high, we may not be able to meet everyone.

If your skills and experience are relevant to the role, you will likely meet with a member of the HR Team to talk through any questions you may have, and for us to find out a bit more about you.

Once the advertising has closed, we will invite the shortlisted candidates to a formal in-person interview with the view to appointing the Finance Assistant as soon as possible after that.

Equity, diversity and inclusion are core to the values and ethos of the charity’s work across all activities. The Churchill Fellowship is committed to being an inclusive employer with a diverse workforce. We encourage applications from people from the widest possible diversity of backgrounds, cultures and experiences.  Our office accommodation is accessible throughout.     

Agile - London Head Office, SE5/Home

This is a unique opportunity to join a collaborative Learning and Development team leading the way in shaping digital learning and enhancing experiences for people across The Salvation Army in the UK and Ireland.

Within the Salvation Army the role of Digital Learning Systems Partner is known as our LMS and LXP Technical Partner. Using the Totara Learning Management System, you’ll help embed these tools across the organisation, train users, and ensure the system runs smoothly and efficiently and support executive leadership in continuous improvement.

If you’re passionate about combining technology, learning, and innovation, and enjoy solving problems that make a real impact, this role offers a great platform to do just that.

What you’ll be doing

You’ll be central to ensuring the LMS and LXP deliver a first-class learning experience. Day-to-day, you’ll:

• Manage and develop the Totara platform, particularly the Develop and Collaborate areas
• Provide Tier 1 and Tier 2 technical support, resolving user and system issues quickly and effectively
• Work with leaders, HR, and IT to design solutions that support leader development and succession planning
• Create and maintain clear user guides, workflows, and training materials
• Deliver training sessions (both online and face-to-face) to help users get the most from the system
• Analyse system use and user feedback to drive ongoing improvements
• Collaborate flexibly with colleagues in the eLearning and Personnel teams on shared projects and innovation

What we’re looking for

You’ll bring a mix of technical expertise, curiosity, and people skills. We’re looking for someone who:

• Has solid experience managing and maintaining a Learning Management System (Totara or Moodle ideal)
• Holds a Level 5 qualification in Learning Management Systems or equivalent certification
• Is confident diagnosing system issues and implementing improvements
• Has experience with APIs, integrations, and workflow automation
• Communicates clearly and confidently with both technical and non-technical colleagues
• Enjoys working collaboratively and creatively in a team
• Is self-motivated, organised, and able to manage multiple priorities
• Aligns with and supports the Christian ethos and values of The Salvation Army

Why join us

At William Booth College, you’ll be part of a supportive, mission-driven environment that values innovation, collaboration, and professional growth. This is your chance to make a lasting impact on how The Salvation Army develops, supports, and equips its people for the future.

Closing date: Friday 28th November 2025 at 23.59pm. We will be reviewing applications as they are received and reserve the right to close this vacancy early if a suitable candidate is appointed. Early applications are therefore encouraged.

In order to complete your application please download and read the job profile and any other attachments.

In the job profile you will find the criteria required for the role please make sure that you address this in your supporting statement as this forms the basis of our shortlisting.

Appointment subject to satisfactory references, proof of right to work in the UK

For details of how to prove your right to work in the UK please visit the government website and please note that we are unable to offer sponsorship.   

Promoting equality in the workplace and as a disability confident leader scheme employer, we guarantee to interview all disabled applicants who meet all the minimum essential criteria for the vacancy.

Benefits
25 days annual leave + bank holidays (pro rata for part-time) a contributory pension scheme; and an employee assistance programme.

ABS is a charity that has been providing support to the architectural community for over 170 years. We help people in times of need, and alongside our welfare partners, we provide a range of support including financial aid, mental health and wellbeing support, legal and housing advice and employment support.

As Welfare Caseworker, you will use your strong communication skills and casework experience to provide high quality, holistic, needs-led advice, support and direct advocacy to ABS beneficiaries. You will be self-motivated; managing your own caseload and making decisions about the type of support offered in line with the ABS Welfare Policy. You will be supported by a small and committed team, all working towards a common goal.

Whilst there will be training provided, we are keen to hear from people with a background in benefits advice, welfare rights or social care/advocacy.

If you are looking to join an organisation making a tangible difference to people facing challenges, this could be the ideal opportunity. This is an exciting time to be joining ABS as we develop our support to ensure we can help more people and meet the needs of the architectural community in the most effective way possible.

As a full-time Welfare Caseworker, you’ll be largely home-based, with at least one day per week spent with the team in the office in Central London.

If you are interested in this role, please contact ABS for the Job Pack.

We have an exciting opportunity for a content creator and social media expert, with a focus and interest in shortform video content, who thrives on planning, creating and delivering high quality content.

This is an exciting time to join an expanding social media team. The successful candidate will be working across two charity brands, Rethink Mental Illness and its partner charity Mental Health UK.

This is an agile role, working a minimum of two days a week from the London office, offering flexible working and some amazing benefits!

Position: Digital Content Creator

Location: Agile (required to work from the London office a minimum of 2 days a week)

Hours: Full time, 35 hours per week (flexible working available)

Salary: £30,880 (£33,880 inclusive of London Allowance)

Contract: Permanent

The Role

The objectives of the Communications and Campaigns team are to increase the public profiles of Rethink Mental Illness and Mental Health UK, mobilise public support to bring about change and ensure that all colleagues are aware of, bought into and engaged in contributing to the values and direction of the charities. 

A natural storyteller, you will have a talent for creating shortform video content that engages key audiences across our social media platforms. By generating ideas and making them happen, sourcing contributors, shooting and editing footage, you will monitor the performance of posts and proactively incorporate best practice to ensure that content is well received by audiences, and that the charities’ presence on its social media channels grows.

You will regularly collaborate with colleagues across both charities, the other founding charities and key partners to create compelling and inspiring content.

Main duties include:

• Creating shortform video content
• Project manage the production of video content for social media campaigns
• Ensure that the charity showcases its advice, information, programmes and services through shortform content.
• Champion and promote the brands, including their tone of voice, in our creative content.
• Working with the Social Media Manager, plan for and produces engaging content for relevant awareness events, including Mental Health Awareness Week in May and World Mental Health Day in October.
• Analyse the performance of video content
• Help the team keep up with social media trends, spotting opportunities

About You

A content creator and social media expert you will have experience of planning, shooting and editing footage to engage audiences across different social media platforms and of using creative design software (Adobe Creative Suite: Photoshop, InDesign, Illustrator and Premiere Pro - essential). With an eye for detail, you will use your project management skills to analyse the performance of social media content, refining and improving content through iteration.

You will also have experience of:

• Writing and editing copy to suit different audiences and providing updates and briefings at meetings.
• Being a brand guardian and supporting others to use brand and tone of voice guidelines.
• Planning, creating and scheduling engaging content across multiple social media channels, while optimising content by channel and audience.

About the Organisation

Rethink Mental Illness is the leading charity provider of mental health services in England that supports thousands of people through groups, services, campaigns and advice and information. This work supports the organisation in delivering its mission: “A better life for everyone severely affected by mental illness.”

Mental Health UK, Rethink Mental Illness’ charity partner, challenges the causes of poor mental health and provides people with the tools they need to live their best possible life at home, school and work.

In everything the charity does, it seeks to demonstrate the values: Passion, Equity, Commitment, Openness, Hope, Expertise and Understanding. If these values resonate with you, we would love to hear from you.

What will you receive?

You will have plenty of opportunities to enhance your abilities with the opportunity to make a real difference every day. In addition, you will have excellent development opportunities including funded training, career development, and a range of e-learning courses.

You will also receive: 

• Employer funded pension
• Flexible working
• Life assurance
• Eye care vouchers
• Training opportunities
• 25 days annual leave, rising to 30 plus Bank Holidays
• Rewards, benefits and recognition platform
• Employee assistance programme
• Your birthday off
• Plus many more great benefits…

“It feels very rewarding to be part of such a meaningful Organisation where everyone is valued and has the opportunity to make a difference” Current staff member

We actively encourage and welcome applications from everyone, including applicants with lived experience, those who are Lesbian, Gay, Bisexual, Transgender, Queer (or questioning), Intersex and (asexual) (LGBTQIA+), people with a disability, and people from Black, Asian and Minority Ethnic (BAME) backgrounds.

You may also have experience in areas such as Digital, Content, Digital Content, Marketing, Digital Officer, Content Officer, Digital Content Officer, Marketing Office, Content Creator, Digital Content Creator, Campaign Officer, Video Content, Online Content, Social Media Content Creator.

Diversity, Equity, Inclusion

Diversity is important to us and we appreciate difference through difference, inclusiveness and belonging. It gives us a deeper understanding of the world, our society and the diverse communities we’re working with. By including everyone, we are able to draw on the unique experiences and expertise of our people to help shape and enrich our workplace and improve our services. One way we are doing is through our valued staff networks which play a critical and highly valued role in keeping us focused on creating a diverse, inclusive and engaged employer.  We recognise and support staff networks for our Black, Asian and minority ethnic and our LGBTQIA+ colleagues. We are also proud to have been awarded Disability Confident Employer status and are a signatory to the Business in the Community Race at Work Charter.

Becoming a truly anti-racist organisation

We have an ambition of become a truly anti-racist employer, campaigning organisation and service provider - and in our efforts to influence policy and wider societal factors impacting on mental health set out in our anti-racist statement . We have designed a multi-year anti-racist programme of work contained in our Race Equality Action Plan which demonstrate our intention to hold ourselves accountable and be judged on our progress on becoming a truly anti-racist organisation.

We therefore actively encourage and welcome applications from everyone, including applicants with lived experience, those who are Lesbian, Gay, Bisexual, Transgender, Queer (or questioning), Intersex and (asexual) (LGBTQIA+), people with a disability, and people from Black, Asian and Minority Ethnic (BAME) backgrounds.

We’re looking for a supportive and proactive Regional Centre Manager who can enable our passionate and committed London team to deliver an excellent service for the client gardeners.

Confident business development skills are needed to identify new partnerships and expand our programme delivery to ensure the continued sustainability of the centre.

Creativity, problem solving, prioritising and the ability to manage a diverse workload, where each day is different, is key in this role.

Our Regional Centre Manager in London will be based in our Battersea Park office. Option for hybrid role with up to 2 days remote working per week.

Appointment to this post will be subject to a satisfactory Disclosure and Barring Service check. Thrive complies fully with the DBS Code of Practice. Having a criminal record will not necessarily prevent an individual from working for Thrive.

We are recruiting for a Shop Supervisor to join our diverse and engaged team in our shop.

It’s a great opportunity to deliver positive social impact in the local community and contribute to funding the vital work of SCT.

As Shop Supervisor, you will be responsible for maintaining high standards on our shop floor, supporting volunteers to provide excellent customer service. As well as involvement in stock selection, pricing and merchandising. A key part of the role will be to engage the shop within the local community with the onboarding of new volunteers.

To be successful in this role you will have retail experience or experience of working within a busy environment. Experience of providing a high standard of customer service and will have the ability to deal effectively with conflicting priorities.

You will have strong administrative skills including using all Microsoft packages, be solution focused, resilient, have a high level of attention to detail and excellent organisation and prioritisation skills with the ability to successfully manage a busy and diverse workload.

The post holder will have excellent interpersonal skills and the ability to deal with challenging situations and individuals with a range of needs.
You will have knowledge of social media platforms such as Instagram and have a keen eye for fashion trends.

Assisting the Managers and Assistant Managers to achieve the following and using your initiative as necessary.

Job Purpose

Join our dedicated Data & Technology department at Operation Smile UK and play a vital role in advancing our digital capabilities. Our website is central to reaching a broad audience with our vital work, and you'll be pivotal in ensuring our online presence is robust, accessible, and effective.

This full-stack role provides an excellent opportunity to lead and contribute across both front-end and back-end development activities. You'll collaborate closely with the Director of Data & Technology and Senior Database Manager to design and build systems that empower our Fundraising and Comms teams, delivering outstanding user experiences.

We aim to build greater in-house capacity for digital development, reducing reliance on external support for routine tasks and increasing automation on key platforms. If you are a hands-on technical lead with experience across various digital channels such as website CMS (e.g., WordPress), along with a solid understanding of front-end and back-end languages and technologies, you'll be a great fit. You will also play a leading role in ensuring the OSUK website user interface and user experience is fit for purpose.

As part of our small but ambitious team, you'll be an integral part of creating and implementing our Data and Digital strategy, directly helping us achieve our goal of supporting more children born with a cleft lip and cleft palate.

Key Responsibilities

• Lead in-house web development, initiating a cultural shift to minimise reliance on external agencies for website and platform creation.
• Play a pivotal role in shaping the organisation's data and digital strategy.
• Serve as the technical product owner for all of OSUK's websites, digital & email platforms.
• Take full ownership of the Gravity Forms to Donorfy Custom API integration.
• Flare for producing modern, stylish and accessible designs, to support campaigns, general website conversion performance and brand.
• Manage relationships with external website agencies and freelancers for key infrastructure and major projects.
• Possess a strong understanding of frontend and backend web technologies

Please refer to the job description for a comprehensive list of tasks, responsibilities, and the required person specification.

Recruitment

We are actively interviewing for this role on a rolling basis as suitable applicants apply. If you're interested in this role, it is advisable to apply as soon as possible.

Disability Confident Committed Employer

We're a Disability Confident Committed employer, so we guarantee an interview to any disabled applicant who meets the minimum requirements for the job.

At Operation Smile UK, we value individuals based on their performance and potential. We're dedicated to creating a diverse and inclusive workplace that supports everyone's needs. We're happy to make reasonable adjustments throughout the application and employment process, and we particularly welcome applications from diverse backgrounds.

If you need this document in a different format, require any adjustments, or need help with your application, please contact us (further details contained within the job description).

Equality, Diversity & Inclusion

Operation Smile UK knows fundraising could better reflect the diverse backgrounds and experiences of the people the charity sector supports. If you don’t meet every requirement but believe your transferable skills align with the role, we encourage you to contact us for a conversation. 

We want our team to reflect the diversity of the communities we serve, offering equal opportunities to everyone, regardless of, age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation.

We celebrate diversity and encourage you to bring your authentic self to Operation Smile UK. We are committed to supporting all applicants and ensuring a fair hiring process. All appointments will be made solely on merit, and we are happy to make reasonable adjustments throughout the recruitment process. 

Prospectus is delighted to be working with a North London-based charity that provides housing and social support to people transitioning from the criminal justice system. The organisation plays a vital role in helping individuals rebuild their lives through access to stable accommodation, personal development opportunities, and community reintegration. They are now looking for an Executive Assistant to the CEO to join their dedicated team.

As the Executive Assistant, you will provide high-quality administrative and PA support to the CEO, ensuring the smooth running of their schedule, correspondence, and meetings. You’ll also work closely with the Director of Housing and Head of Services to coordinate professional learning events and manage the day-to-day running of the charity’s London office and Community Hub. This varied role will see you liaising confidently with internal teams and external partners, managing office operations, and contributing to the charity’s wider strategic goals.

The successful candidate will bring proven experience in administration, executive support, or office management, with strong organisational and communication skills. You’ll be comfortable managing multiple priorities, from diary management and minute-taking to coordinating training events and maintaining effective systems. Proficiency in Microsoft Office and confidence in learning new systems will be key, along with a proactive, hands-on approach and a genuine interest in supporting the organisation’s mission.

This is a full-time role (37.5 hours per week), offered on a one-year fixed-term contract and based in London. The salary is £30,000 per annum.

If you are an organised and motivated professional who thrives in a busy, purpose-led environment, we’d love to hear from you. Please submit your CV via the link below to register your interest. Suitable candidates will then be contacted to discuss next steps.

As a specialist recruitment practice, we are committed to building inclusive and diverse organisations and welcome applications from all sections of the community. We particularly encourage candidates with lived experience to get in touch for an initial, informal conversation.

ROLE

Head of Services

REPORTING TO

Director of Frontline Services

PURPOSE OF POSITION

This is a critical operational leadership role that is responsible for the operation of the
organisation’s supported accommodation services.

Providing operational leadership to team managers and ensuring compliance with
organisational, contractual, local authority and legal regulations and the quality of
services is pushed to the highest possible standards; ensuring excellent outcomes for
residents and a positive and high performing working environment for teams.

This role will also be accountable for the development of excellent relationships with
external partners, commissioners, and other key stakeholders for support services in
the organisation.

You will be a key member of the charity's Extended Leadership team

RESPONSIBILITIES & ACCOUNTABILITIES

Service Delivery

• Lead in setting organisational standards and performance targets across the
support and resident services teams that reflect contractual requirements and
organisational standards.
• Actively promote and develop person centred practices based on a trauma
informed approach and psychologically informed environment to working with
residents with high support needs and challenging behaviour.
• Be accountable for the operational performance of the services, allocating
resources strategically to ensure that key performance indicators are achieved
and that action plans are in place where required to improve service
performance.
• Remodelling to promote accountability and co-production approaches with
residents.
• Work with the Head of Building & Facilities to ensure your teams put health &
safety procedures into practice to create a safe environment for our residents
and staff. Contribute, and when required, lead on the formation and review of
policies and procedures.

• Contribute to the Frontline Service’s Management On Call rota, providing
support to frontline services outside of office hours

Stakeholder Management

• Build strong relationships with Commissioners and regulatory bodies to enable
the service to meet contractual and regulatory KPI's and requirements.
• Submit management information on a monthly and quarterly basis and produce
other statistics and data as directed by the Director of Frontline Services.
• Responsible for effective liaison with outside agencies including the police, social
services and other statutory and voluntary agencies and delegating this work
where appropriate.
• Represent the organisation externally at forums, conferences and meetings.
• Contribute to the wider management team in frontline services to ensure good
communication, coordination and consistency of practice, approach and
development across the Directorate.

Business Planning and Project Management
• Drive business planning activities within contracts, ensuring relevant and
challenging objective setting and ongoing performance tracking, developing
turn around action plans as may be necessary
• Where agreed, project manage new services or service developments.
• Working closely with Finance Department to set, manage and monitor allocated
budgets for income and expenditure for support and resident services and to
ensure that teams meet performance targets.
• To ensure that financial procedures are maintained at all times in accordance
with organisational policies and procedures.

Managing and Developing People
• Take a leading role in developing a positive, values-based organisational
culture, in line with the charity's Your Place Way approach
• Developing performance targets and quality control measures for teams, and
monitoring performance to ensure that these are met.
• Supporting managers and teams by setting clear objectives and holding
individual supervisions regularly.
• Ensuring good communication across teams by holding team meetings
regularly, and additional briefings as necessary.
• Inducting new managers and planning the continuous professional development
of existing managers through annual appraisals.
• Managing the workload of teams to ensure that adequate cover is provided at
all times.

Safeguarding
• Act as Safeguarding Lead for the organisation
• To actively promote an open and accountable approach across the
organisation as a whole that ensures the organisation meets our legal duties,
keeps our policies up to date, and puts our residents' best interests at the
forefront.

Intensive Housing Management
• Ensure that our landlord responsibilities are delivered in a person-centred way
and in line with our regulatory and legal responsibilities
• Oversee the creation of a welcoming, safe and inclusive environment across all
our services that is responsive to resident needs.
• Develop standards and practice that provide clear evidence-based reporting to
meet regulatory compliance

General
• To attend meetings internally as and when necessary, for example, Directorate,
Management and planning meetings.
• To undertake such other duties within the competence of the post holder which
may be required from time to time.

PERSON SPECIFICATION

Ideal attributes for meeting the needs of position and being an effective member of
the wider Your Place team.

Essential Criteria 

Experience
• Strong background in leading and delivering supported accommodation
services
• Extensive experience working with rough sleeping and other homelessness
services
• Experience leading and delivering intensive housing management
responsibilities
• Experience of case management and delivering best practice around; needs
assessments, high quality personalised support or advice services to vulnerable
adults, including people with high support needs
• Experience of contract management with stakeholders
• Experience of project management and mobilisation of new services or
developing existing services
Skills & knowledge
• Knowledge and understanding of the housing and support needs of single
people who experience homelessness and rough sleeping, the benefit of move
on and the ability to translate knowledge into good practice.
• Knowledge of the commercial and regulatory requirements of supported
housing.
• CIH Level 5 qualification
Abilities
• Ability to interact at senior, strategic level with external stakeholders.
• Ability to work in a fast paced, high pressured environment, with multiple
competing priorities and to quickly adapt to new situations.
• Ability to network, liaise, negotiating and influence effectively with outside
agencies.
• Ability to undertake budget management, produce financial reports and
collate and interpret financial and statistical information.
Personal qualities
• Demonstrates a commitment to the mission of Your Place.
• Self-sufficient and highly organised with the ability to accomplish goals
according to deadlines, and a flexibility to juggle a variety of tasks.
• Excellent organisational skills.
• Strong communication and negotiation skills.
• Strong sense of responsibility and accountability.
• Awareness of own training and support needs.
• Ability to collaborate with colleagues across teams and functions
• Commitment to the values of inclusion and belonging

Desirable criteria
• Educated to degree level or equivalent in adult social care or leadership and
management.

Before starting this position, you’ll need to undergo a criminal record check by the
Disclosure and Barring Service. You must be entitled to work in the UK.

Interview date: week commencing 10 November 2025

We’re looking for a supportive and proactive Regional Centre Manager who can enable our passionate and committed London team to deliver an excellent service for the client gardeners.

Confident business development skills are needed to identify new partnerships and expand our programme delivery to ensure the continued sustainability of the centre.

Creativity, problem solving, prioritising and the ability to manage a diverse workload, where each day is different, is key in this role.

Our Regional Centre Manager in London will be based in our Battersea Park office. Option for hybrid role with up to 2 days remote working per week.

Appointment to this post will be subject to a satisfactory Disclosure and Barring Service check. Thrive complies fully with the DBS Code of Practice. Having a criminal record will not necessarily prevent an individual from working for Thrive.

Job Title: Head of Corporate Partnerships

Location: Hybrid with 2-3 days a week at our Head Office (Vauxhall) for donor meetings
Salary: £60,066 per annum (Inclusive of London Weighting, which may not be applicable depending on your home location and any agreed permanent homeworking arrangement)

Contract type: Full Time, Permanent 

Hours: 37.5 hours per week

This is an opportunity to join Refuge as our next Head of Corporate Partnerships to provide strategic leadership to grow and diversify corporate partnership income, delivering an ambitious growth plan and driving long term, strategic partnerships.

The post holder will provide stragetic leadership and diversify corporate partnerhsips income and engagement, delivering an ambitious growth plan. You will strengthen existing relationships to deepen engagement and secure increased support, while proactively driving new business and developing robust pipelines to secure the long‑term sustainability and impact of Refuge’s work.

Closing Date: 09:00am 17 November 2025

First Interview Stage Date: 26th and 27th November 2025 via video conference

Second Interview Stage Date: 4th December in person 

Position: Head of Volunteering
Type: Full-time (35 hours a week), permanent 
Location: Office-based in London, N4 with flexibility to work remotely
Salary: £65,118 per annum plus excellent benefits  
Salary Band and Job Family: Band 4

About us 

We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.

Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus. 

Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information. 

Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.

About this job 

This year, we’ve embarked on introducing a bold, exciting new operating model and structure to improve our services and support to help everyone affected by MS.

We’re making it easier for people who use our services to find and connect to the support they need. And we're looking at ways to make our support more accessible and personalised to meet people’s individual needs, no matter where they are on their MS journey. 

We’re creating services that are flexible so that, when someone's circumstance changes, we’ll change too. As demand for our services grows, we’ll always be ready to support everyone who needs our help.  

Our new structure and our new ways of working will bring all of these services together under one delivery model launching next year. We're creating a new virtual support hub to bring together everything our community needs to manage their MS or support and care for someone living with MS.

Our Head of Volunteering is a key leadership role in our Services and Support directorate, as part of our Services Development function.

We rely heavily on our volunteers to support our mission and improve the lives of people affected by MS. Our volunteers who generously donate their time are critical to our success. 

Our volunteers play an important role in: 

• fundraising events 
• delivering resources to people affected by MS 
• advocating for MS research and policy 
• providing care and support to the MS community 

Our Head of Volunteering will be: 

• leading on the development and implementation of the organisation's volunteering strategy
• growing organisational capacity and capability in volunteering, maximising the unique contribution volunteering can make to support the MS Society's strategic aims. 
• leading a team who will support our volunteer journey, volunteer experience and volunteering systems, developing a high-performing and motivated culture within teams. 
• ensuring volunteer-related policies, products and procedures are aligned with sector best practice and opportunities are increased to support the engagement and retention of volunteers, leading to an increase in flexible volunteering roles and volunteers. 
• seeking new opportunities to grow and develop volunteer capacity, engagement and impact. 

We’re looking for: 

• extensive experience of development and successful implementation of a volunteering strategy or plan 
• a proven track record of operating at a senior level within a volunteering function or organisation, engaging significant numbers of volunteers. 
• significant experience in developing and implementing volunteer journeys, policies and processes focussed on improving the volunteer experience. 
• substantial experience of successfully leading and managing a large and geographically dispersed teams of staff and volunteers, embedding change and fostering a high performing culture. 

Closing date for applications: 9:00 on Friday 7 November 2025

Interested?

PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.

Equal Opportunities 
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.

We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application. 

Disability Confident Employer 
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.

You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.

If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.

More about our employee benefits:
We have a wide range of employee benefits including (but not limited to): 

Encouraging work life balance

• 38 days paid annual leave (including bank holidays), pro-rata for part-time
• More annual leave entitlement, based on length of employment
• Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us) 
• Flexible working options 

Caring for you and your family 

• Generous sick pay entitlement
• More sick pay entitlement, based on length of employment 
• Opportunity to buy and sell annual leave in each calendar year 
• Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis 
• Enhanced leave for new parents 
• Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
• Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
• 10 days paid disability leave a year, pro-rata for part-time 
• 10 days paid carers’ leave a year, pro-rata for part-time 
• Cycle to work scheme 
• Death in service scheme
• New family-friendly benefits, including paid leave:
  • In the event of miscarriage or still birth 
  • To support fertility treatments
  • For antenatal appointments for both parents

Thinking about your finances 

• Enhanced salary sacrifice pension scheme
• Discounted season ticket loan and interest-free emergency loans
• Give as you earn to support other charities of your choice before tax
• New employee portal including lifestyle savings vouchers and personal wellbeing

Enriching your life at work

• Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
• Yearly internal apprenticeship opportunities
• New, modern offices that embrace working together both in-person and remotely 
• Various opportunities to influence how we internally operate (including surveys, and focus and committee groups) 
• Active and supportive internal employee networking groups for collaboration and peer support 
• 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community) 
• 2 days paid leave a year for volunteering with other charities during normal

Safeguarding 
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.

This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.

We recognise our particular responsibility to make sure vulnerable adults and children are protected.

We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.

Your right to work in the UK 
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.

You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.

No agencies please.

We're looking for an analytical, collaborative, and adaptable Data Integration Specialist to join our Performance Team located at our Head Office in Islington.

£45,000.00 - £50,000.00 per annum, working 40 hours per week.

Want to feel like you have an exciting future? You'll feel at home here.

Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

Our benefits include:

• Annual leave increasing up to 30 days with length of service
• Free DBS
• Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
• Fully paid induction programme and further training
• ILM courses and Apprenticeship Programmes
• Cycle to work scheme
• Employee Assistance Programme for 24-7 confidential support
• Online wellbeing resources
• A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
• Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

This is a 12-month fixed-term contract.

As a Data Integration Specialist you will play a key role in ensuring the success of Look Ahead's Move Forward transformation programme where we are currently adopting several new systems and integration structure in the next 12 months.

This role is as much about stakeholder engagement s it is about the technical credits, and will suit applicants with a firm knowledge of data management frameworks as well as experience in project management in a data or IT setting.

You will support the organisation to manage information securely and effectively, and your work will help drive the success of our data strategy.
Look Ahead offers a hybrid working environment. The post holder will work at our Headquarters in Caledonian Road at least two days per week (Mondays and Thursdays).

For a full job description, please visit our website.

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

• We have a strong social purpose and we live and work by our values:
• We focus on Excellence and innovation.
• We are Caring and Compassionate.
• We are Inclusive and Trusted.

We work in Partnership and are One-Team.

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Job Title: Head of Philanthropy

Location: Hybrid with 2-3 days a week at our Head Office (Vauxhall) for donor meetings
Salary: £60,066 per annum (Inclusive of London Weighting, which may not be applicable depending on your home location and any agreed permanent homeworking arrangement)

Contract type: Full Time, Permanent 

Hours: 37.5 hours per week

This is an opportunity to join Refuge as our next Head of Philanthropy to provide strategic leadership to grow and diversify philanthropy income, delivering an ambitious growth plan across trusts and foundations and major donors.

The post holder will provide stragetic leadership to grow and diversify philanthropy income, delivering an ambitious growth plan across trusts and foundations, and major donors. You will strengthen existing relationships to deepen engagement and secure increased support, while proactively driving new business and developing robust pipelines to secure the long‑term sustainability and impact of Refuge’s work. 

Closing Date: 09:00am 17 November 2025

First Interview Stage Date: 26th and 27th November 2025 via video conference

Second Interview Stage Date: 3rd / 4th December in person