Office support jobs
Citizens Advice Southwark has a track record of delivering high-quality services from its offices in Peckham and Walworth and outreach locations across Southwark and South East London. We sort out problems together, for good, by providing free, independent, confidential and impartial advice across all areas of social welfare law, and through using the experience of our clients to bring about positive change through research and campaigns.
This is an exciting opportunity for an experienced Gateway Assessor to be fast tracked through the full Citizens Advice Generalist Adviser training programme within 6 months. You will also be working on a range of different projects and services providing direct advice to the public and undertaking casework on social welfare law issues.
Once assessed as having satisfactorily completed the initial six months training you will be issued with a new job description as a Generalist Advice Caseworker on a starting salary of £35,689 per annum.
- You must be a trained Gateway Assessor
- Have an understanding of the advice needs and issues of the local community in a diverse inner-city area
- Understand, empathise with and be committed to the Service’s aims, principles and equal opportunities policies
Closing date: 9.00 am Tuesday 16 September 2025
Interviews will take place on Monday 22 September 2025
For further information and an application pack please click on the Apply button.
We offer a range of employee benefits, including generous annual leave, an employer matched pension contribution up to 10% salary, and training and development opportunities to continue your professional development.
Citizens Advice Southwark is an equal opportunities employer and encourages applications from all applicants who meet the person specification irrespective of sex, gender reassignment, marriage or civil partnership status, pregnancy and maternity, sexual orientation, race, religion or belief, age, or disability.
Registered charity no:1070263
“Providing free, independent, confidential and impartial advice”
Physical activity is vital to good health. So we need you to get Salford moving.
Salford CVS (Community and Voluntary Services) is the city-wide infrastructure service for the VCSE (Voluntary, Community and Social Enterprise) sector. We support almost 1,000 VCSE groups and organisations in Salford, with 7,000 paid staff and 62,000 volunteers between them. With a 40-strong team of our own, we’ve been making a difference for local residents since 1919, and we have some exciting plans for the future. We’d like you to be part of them.
Leading an exciting new community engagement project, you will understand and break down barriers to physical activity and maximise provision to help residents become healthier and happier. To make this happen, we will look to you to design and deliver a far-reaching investment programme for VCSE organisations, so you can expect an extremely high profile. In particular, you will:
- Secure buy-in from diverse groups and stakeholders to make things happen.
- Bring together public bodies, investors and colleagues to secure and deploy funding.
- Manage the relationship with our core partner Salford Community Leisure.
- Constantly monitor and report on project activity.
- Find innovative ways to connect with hard-to-reach groups and increase their participation in physical activity.
- Effectively manage your time and oversee your own administration.
As you would expect, we require a confident and ambitious self-starter with:
- Experience of overseeing commissioned or grant-funded work, including reporting to partners.
- A track record of providing information to individuals and groups.
- Proven ability to conduct research, analyse data and gain clear insights.
- Outstanding interpersonal and stakeholder management skills.
- Demonstrable flair for multi-tasking and prioritising conflicting demands.
Finally, an understanding of the importance of physical activity would be very useful, as would some exposure to the voluntary, community or social enterprise sector.
In return, you can expect a comprehensive package of benefits including:
- Development opportunities
- 28 days’ holiday (rising to 30 days after five years)
- Pension scheme with 7% employer contribution
- Subsidised membership of the Hospital Saturday Fund, and much more.
Hours: Part-time, 18.75 hours per week.
Contract: Fixed term contract until March 2028.
Help us release the potential of the people of Salford and we will do the same for you, giving you the training and development to take your career to the next level.
To learn more and apply, visit our website.
Closing date: Noon on Monday 22 September 2025.
Interview date: Monday 29 September 2025.
Location (UK): Office Hybrid* - Chesterfield (potential office relocation to central Sheffield in 2026)
Hours: Full-time, 35 hours per week
Benefits: Read more about the excellent benefits we offer on our profile page
Travel: Willingness to travel to Versus Arthritis offices on occasions (London, Chesterfield, Cardiff, Belfast, Glasgow)
Join us and use your skills, knowledge, passion and energy to help us achieve a future free from arthritis.
We are seeking a People Business Partner to join our dynamic People Services Business Partnering team to help make a significant contribution to our goal of making Versus Arthritis a great place to work and volunteer. Our People Services team is dedicated to delivering high-quality, collaborative support to business leaders, ensuring alignment with our business strategy and organisational priorities.
About the role
Our People Business Partners work in collaboration with senior leaders and managers across the charity to drive and implement positive change. The successful candidate will partner with a designated directorate and will need to demonstrate strong professional and interpersonal skills to build effective working relationships with a variety of key stakeholders, providing expert people management advice and guidance across all people related matters.
About you
To be successful, you must be a solutions-focused experienced Human Resources Generalist with the ability to demonstrate effective business partnering, stakeholder management, coaching and influencing expertise to deliver trustworthy advice and support services to a diverse group of people; helping us to develop and embed a positive, inclusive and high performing workplace culture.
If your knowledge, skills and experience include the following then we’d love to hear from you:
- Experience in delivering high quality people management advice and support including effectively managing complex employee relations cases and organisational change programmes.
- Ability to remain flexible and adaptable, aligning to organisational objectives and culture within a changing work context.
- Adept at building strong working relationships with a variety of people, including working collaboratively across the People and Culture directorate and the wider organisation.
- Able to develop a good understanding of stakeholder groups, including their business priorities, challenges and people resourcing needs.
- Pragmatic and solutions-focused; taking an evidence-based approach, using data and business insights to inform decision making processes.
- Excellent communicator, along with effective coaching and influencing skills.
- A strong commitment to equality, diversity and inclusion.
- CIPD Qualification (Level 5 or equivalent).
*As a hybrid worker the expectation is that you will spend around 40% of your working time in our office spaces or working in community settings. As an inclusive employer we will consider home-based working for anyone where office-based hybrid working would be a barrier to being able to work for us, for example for someone living with a long-term health condition or disability.
We do not wish to receive contact from agencies or media sales.
Please note that we do not use Artificial Intelligence (AI) during our recruitment and selection processes, and we would respectfully ask that you also refrain from using AI during the selection process. Whilst we do recognise that AI may be a beneficial tool for some when aiding research and preparation for an application or interview, we want to maintain a fair, inclusive and positive recruitment experience at Versus Arthritis where candidates can feel supported to demonstrate their experience, knowledge, and skills without the use of AI generated answers.
Interview
Interviews are expected to take place on: Monday 22 September 2025.
As a Disability Confident Employer, we guarantee you will be offered an interview if you disclose a disability and demonstrate sufficient evidence within your application that you meet the essential criteria for this role. We will also make any reasonable adjustments you may require for your interview.
The client requests no contact from agencies or media sales.
Since the inception of IOM in 1951, Movement Operations have been and continue to be a fundamental pillar of the Organization’s work. The organized movement of persons in need of international migration assistance is a primary mandate of the Organization and a cornerstone of IOM’s operations. Movement Operations Units in various IOM Country Offices, coordinated under the Resettlement and Movement Management (RMM) Division in the Department of Mobility Pathways and Inclusion at IOM’s Geneva Headquarters, are responsible for all aspects of travel for migrants and refugees under IOM’s auspices, in accordance with the various framework agreements with resettlement and receiving Governments and partners across the spectrum of the Organization's programmes.
Under the direct supervision of Head of Programmes, and working in close coordination with the National Resettlement and Complementary Pathways Officer, the Senior Project Associate (RMM Monitoring and Compliance) will support monitoring the effectiveness of UK Resettlement and Complementary Pathways Programmes and contribute to compliance with relevant programmatic and organizational frameworks.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Senior roles in our sector-leading Philanthropy team don’t come up often — and when they do, they’re career-defining. Are you a relationship-led fundraiser who thrives on securing transformational gifts? Do you want to work with inspiring senior volunteers and philanthropists to change the lives of seriously ill children? If so, join our talented and supportive team and play a pivotal role in funding life-changing research and world-class healthcare.
Salary
The salary for this position is £52,526 per annum and we operate a hybrid working policy of a minimum of 2 days per week in the office.
In line with our EDI strategy and Total Reward policy, we calculate our salaries based on benchmarking data across the charity sector. To ensure fairness for existing staff and new joiners, we do not offer salaries above the advertised rate.
Key Responsibilities
- Lead and deliver on a personal fundraising target of £1.5m+, securing six- and seven-figure gifts and multi-year pledges from high-net-worth individuals and charitable trusts.
- Recruit, inspire, and work alongside senior volunteers, campaign boards, and influential supporters to drive ambitious fundraising activity.
- Manage a portfolio of donors and prospects using insight-led approaches to maximise long-term engagement and impact.
- Oversee campaign events, communications, and bespoke proposals, ensuring strategies align with income targets and supporter experience goals.
- Provide inspiring line management to a small team, supporting professional growth and wellbeing.
Skills, Knowledge and Expertise
- Proven track record of securing six- and seven-figure philanthropic gifts.
- Experience working with senior volunteers and campaign boards to deliver major fundraising initiatives.
- Strong strategic leadership and the ability to galvanise a team to meet ambitious targets.
- Exceptional relationship management, influencing, and presentation skills.
- Creativity, innovation, and resilience in achieving results under pressure.
About the team
You’ll join our sector-leading Philanthropy team — recognised as one of the most high-performing and respected in the charity sector. We partner with some of the most generous and committed philanthropists in the UK and beyond to transform the lives of seriously ill children.
Our talented and supportive team of 20+ works closely with colleagues across fundraising, clinical, and research teams to create inspiring, high-impact opportunities for supporters. In partnership with senior volunteers and committees, we drive landmark campaigns including the £300 million Build It. Beat It. appeal and the Tick Tock Club, with exciting plans for a major new research-focused campaign on the horizon.
Benefits
- 30 days annual leave (plus bank holidays)
- A flexible approach to working arrangements.
- Access to our enhanced pension scheme
- Life assurance
- Access to various health and wellbeing schemes, including the employee assistance programme.
We are Great Ormond Street Hospital Charity. We stop at nothing to help give seriously ill children childhoods that are fuller, funner and longer.
The client requests no contact from agencies or media sales.
Temporary Executive Assistant
Location: London (2–3 days office-based, remainder remote)
Duration: 3 months initially, with potential to extend
Rate: £21.97 – £24.72 per hour
Full-time
We’re working with a leading charity to recruit a highly skilled and proactive Executive Assistant for an initial 3-month temporary contract. This is a fantastic opportunity to support the Chief Executive in a pivotal role while leading and coordinating the work of a small PA team.
About the role
You’ll act as the right hand to the CEO, providing executive-level support, managing complex diaries and communications, and ensuring the smooth running of high-level meetings and events. You’ll also line manage Executive PAs, helping to deliver a first-class support service to the wider leadership team.
This is a dynamic and varied role, ranging from preparing trustee reports and external briefings, to attending key meetings with the CEO, and coordinating high-profile communications. You’ll need to be highly organised, discreet, and comfortable handling sensitive information with confidence.
About you
We’re looking for someone with:
Significant experience as an Executive Assistant, ideally at CEO or Board level
Strong organisational and time management skills, with the ability to juggle competing priorities
Excellent written and verbal communication skills
Experience managing and developing a small team
A collaborative, flexible, and proactive approach
Willingness to travel and adapt to changing schedules
What’s on offer
Competitive hourly rate (£21.97–£24.72 per hour)
Hybrid working (2–3 days per week in the London office, remainder from home)
The chance to play a key role in supporting a high-profile CEO and leadership team within the charity sector
If you are available immediately and have the experience required, we would love to hear from you.
Applications will be reviewed on a rolling basis, so please apply without delay.
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Business Development Manager Location: Central London (Chancery Lane/Farringdon area) (With hybrid working from home) Salary: £34,400 per annum plus excellent benefits (£43,000 FTE) Vacancy Type: 6 month fixed-term contract (With potential to extend to 12 months) (Immediate start is essential) Hours: Part Time, 30 hours or 4 days per week If you have a passion for driving new business growth and supporting new projects, this is an exciting opportunity to join our mental health charity as their new Business Development Manager. Think Ahead aims to develop a strong and thriving mental health workforce, and you will play a key part in helping them to strengthen the mental health workforce and make a positive impact on people’s lives. They are experts in recruitment, professional training and leadership development for mental health practitioners, ensuring the right people can deliver the right support at the right time. Through their flagship programme, since 2015, they have recruited and trained 1,000 mental health social workers. They are now extending their reach to ensure that they can support NHS and other employers to recruit and retain key people right across the mental health workforce. The Role
Skills and Qualifications
Where you will be working You’ll be expected to attend the office or London venue at least 2 days a month, with flexibility. You’ll be required to cover your own travel expenses to office/London venue. Benefits
To Apply If you feel you are a suitable candidate and would like to work for this reputable organisation, please click apply to be redirected to their website to complete your application. Closing Date: Tuesday 16th September Interview Date: Monday 22nd September and Tuesday (afternoon) 23rd September via Teams |
Join the mental health mission and choose a career that changes lives.



Together we make a difference, develop and learn, and support each other. Every day with us is different, but our mission remains the same: To champion the rights, needs and ambitions of the people we support - they are at the heart of everything we do. We stand by them and we work together for change.
Therapy Assistant
Hours: 22.5 per week (3 days)
Salary: £17,464.80 per year. Displayed salary has already been pro-rated to number of hours worked. Full time equivalent salary is £29,108.00.
Location: Stockport, Greater Manchester
We now have an exciting opportunity for a Therapy Assistant to join our multi-disciplinary team (MDT) of colleagues to support a young person and their family for 22.5 hours per week virtually, at their home and in the community.
About the person:
- A smart, kind, gentle 11 year old girl who lives at home with her mum and cat.
- Currently not accessing a school but has a team of supporters supporting an Education Other Than School Package.
- School and education have been very tricky in the past and so it’s important to build up confidence and wellbeing and take time to recover and make connections.
- This person loves Taylor Swift, Melaine Martinez and K-Pop. Animals are very important to this person, especially their cat and dogs are a favourite too!
- This person is very skilled at video editing and technology.
- Current activities which are enjoyable are; shopping, crafts, lots of play, listening to music, gaming, making/watching videos, skateboarding and spending time with animals.
- This person is autistic and has ADHD. She has a positive self-identify around these diagnoses and celebrates being neurodivergent and being part of the neurodivergent community.
- This person has additional anxiety disorders that make her distressed by demands or feeling forced to do things, and this anxiety can lead to her not being able to communicate when she wants and needs to.
Under the direction from an advisory teacher with the input from the Psychology, speech and language therapy and occupational therapy teams you will develop programmes of activity and provide these according to the young person's needs under the guidance of the team professionals.
You will provide advice, support and coaching for the young person and their family, under the guidance of the Therapy and Specialist Support (TSS) professionals. In addition you will attend meetings including MDT as required contributing to the young person's risk assessment and management plans ensuring that the young person is involved in their support planning wherever possible to facilitate their meaningful involvement in their progress.
About you:
- You have experience of supporting therapy programmes (as an assistant or other relevant role).
- You have experience of Continuing Professional Development.
- You have experience of working in specialist education.
- You have the ability to relate well to parents and carers.
- You are funny, energetic and have similar interests to this person.
- You like to be active and keep fit as a lot of the activities we do include running, jumping and climbing.
- You are understanding and accepting of people’s difference.
- You have patience and understanding when engagement is not possible.
- You are open to approaching things differently and taking the lead of the person.
- You are patient when it comes to building a connection, taking things slowly and learning from others in the team. This may take some time and that’s ok.
- You have Internet access skills and basic knowledge of Microsoft office applications such as Word, PowerPoint and Excel.
- You can drive and have access to a vehicle so lots of activities can be accessed.
Added bonus if:
- You have experiences and training relevant to work with neurodivergent children who experience anxieties.
- You are good with technology including video editing, gaming and digital art.
Benefits
- Annual Leave 27 day holiday plus 8 days bank holidays rising to 30 after 5 years, 33 days after 10 years
- Generous pension scheme and death in service benefit , up to 7% company pension contributions and up to 6 x basis salary death in service
- Occupational sick pay and family friendly policies including enhanced maternity, paternity and adoptive leave.
- Reward and Discount platform offering discounts at high street shops, travel, insurances etc.
- Cycle to work scheme
- Eligibility to apply for Blue Light card
- Proud to be a real living wage employer
- Refer a friend scheme, be rewarded for recommending a friend to work with us
- Comprehensive training and development opportunities, including apprenticeship qualifications
- Long service awards including cash gifts and extra holiday.
- Promotion of Wellbeing across the organisation including Mental Health First Aiders offering wellbeing support from trained colleague and free weekly yoga session in person or online
- Access to our Employee Assistance Programme for you and adults at your home
If you are interested in this position and want to help the Together Trust make a change please take a look at our full job description and apply for this rewarding role.
The closing date for applications is Friday 29th August 2025.
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
We welcome applications from individuals who have the right to work in the UK. Currently, we are not providing sponsorship for overseas staff.
Applications are very welcome from all regardless of age, disability, marriage or civil partnership, pregnancy or maternity, religion or belief, race, sex, sexual orientation, trans status or socio-economic background. We are committed to making reasonable adjustments for disabled people. We positively encourage applications from those with lived experience.
If there is any part of your lived experience you want to keep confidential in some way please talk to the Recruitment or HR shared service teams and we will do what we can to support you
"
We are a UK charity supporting children in care and people with disabilities, autism and complex needs in the North West.

Main purpose of post
This is a senior role within the Fundraising team, responsible for driving forward
Weston Park Cancer Charity’s income generation strategy across key fundraising
channels, particularly within community fundraising, donor development, and
community partnerships. Working with the Head of Fundraising and community
fundraising team, you will lead the design and delivery of an ambitious and
creative community fundraising programme.
You will be responsible for managing a small, dedicated team of three, ensuring
high performance, innovation, and supporter-focused approaches that help us
grow our impact across the region.
This role combines strategic planning with hands-on delivery, ensuring that we
meet community income generation plans to achieve and exceed annual targets
currently c. £800k per annum.
Key Responsibilities
Fundraising:
Lead and deliver an ambitious and creative community fundraising
programme, identifying new opportunities to engage individuals, groups,
schools, faith groups, sports clubs, volunteer fundraisers, and community
organisations.
Maintain, develop and deliver a calendar of high-impact community
campaigns such as Time for Tea, that inspire participation, raise awareness of
the charity’s work, and generate sustainable income.
Use insights and audience data to create tailored supporter journeys that
build long-term relationships, encourage repeat fundraising, and deepen
engagement.
Harness audience data and insight to expand our fundraising reach,
increasing income in underserved areas of the region.
Represent the charity at community events, delivering public talks,
stewarding key supporters, and raising awareness of WPCC’s work across
our region.
Oversee the delivery of income and engagement targets, measuring impact,
evaluating outcomes, and embedding continuous improvement across all
community fundraising activity
Monitoring & Reporting
Manage community fundraising income and expenditure budgets, ensuring
strong ROI and cost-effectiveness.
Produce regular reports for senior leadership on performance, trends, and
forecasts.
Ensure data is accurately recorded, monitored, and used to inform decisionmaking.
Team Management and Development
Line manage and inspire team members.
Provide support and guidance to the wider community and fundraising
team where appropriate.
Set clear objectives, monitor performance and provide coaching and
development support.
Foster a collaborative, motivated and high performing team culture.
Uphold the commitment of the organisation to equality and diversity
Operational Delivery and Collaboration
Ensure all community fundraising activities comply with legal, regulatory
and ethical standards (including Fundraising Regulator’s Code of Practice,
GDPR and charity law).
Maintain high-quality supporter stewardship, using tools such as Raiser’s
Edge to monitor activity, analyse trends and report on outcomes.
Take all reasonable steps to manage and promote a safe and healthy
working environment
Work closely with the Cancer Support, Marketing, finance and Volunteer
teams to ensure joined-up messaging, delivery, and supporter experience.
Who you are
___________________________________________________
We are seeking an experienced and proactive Senior Fundraising Manager who
shares our values to join Weston Park Cancer Charity’s busy charity team. Your role
will play a vital part of our Fundraising team and help us to deliver our vision: a better
life for those living with, and beyond, cancer in our region. You will lead on the
development of an effective community fundraising strategy, to drive forward the
charity’s ambitious plans for change and growth in line with the 3 year strategy.
About you:
Values-led fundraiser – Ability to develop and drive impactful fundraising
strategies that grow and diversify community income streams.
Strong People Management – Proven experience in leading, motivating, and
developing high-performing teams.
Exceptional Relationship Building – Skilled at engaging a wide range of
supporters, volunteers, and local partners with authenticity and empathy.
Results-Oriented – Track record of meeting or exceeding income targets
through innovative and supporter-focused campaigns.
Passion for Purpose – Deep commitment to improving the lives of people
affected by cancer, with a strong understanding of community fundraising’s
role in that mission.
Closing date: Sunday 14th September @ 11.59pm
1st Interview Date: Wednesday 24th September
2nd Interview Date: Tuesday 30th September
Application format: Please send a CV and covering letter demonstrating that you
have read the job description / person specification and how
you meet the essential and (where relevant) desirable criteria
for this role. This can include skills, training, membership of
professional bodies and experience. The covering letter will
form a key part of the recruitment process and you should
demonstrate your suitability for the role in no more than two
pages.
Weston Park Cancer Charity is committed to promoting
equality of opportunity and values diversity of culture among
our staff. All applications are anonymised as part of the
selection process,
Students’ Union UCL is an organisation that exists to make more happen. We are the representative body for University College London’s (UCL) students, one of the most diverse student communities in the world. UCL students have the potential to do anything, and the Union plays an essential role in helping them to achieve things they may have never thought possible. As a charity we employ over 130 career staff and over 250 part-time student staff, and deliver a wide range of services and representative functions for students. We work in partnership with UCL towards a fantastic experience for all of our 48,000 students and to ensure that university life enables them to develop the skills, experience and confidence to become the leaders of the future.
Our vision is of an outstanding experience for all UCL students and to be one of the best students’ unions in the UK and the world.
It's an exciting time to join our growing organisation as we lead the delivery of UCL’s ground-breaking Student Life Strategy. This is enabling us to build more programmes to improve students’ mental and physical wellbeing, promote genuine equity for all, build students’ skills and confidence, develop their international connections and intercultural skills, and make a real contribution to our local community.
We support hybrid working. Excellent benefits including defined benefit pension scheme and generous holiday entitlement. We are proud of high levels of staff engagement and pride ourselves on being a great place to work.
The role is a full time permanent role. The role is based at Bloomsbury campus with flexibility to work from home on a 40/60 basis (40% working from the office). We will consider applications to work on a flexible and job share basis wherever possible.
We are looking for a Marketing Manager (Commercial) to lead a team to deliver effective and impactful multichannel marketing campaigns to drive engagement with our services, increase revenue, and support the development and expansion of the Union’s commercial portfolio. We operate a diverse range of values-led commercial services, including bars, cafes, shops and gyms.
An outstanding experience for all UCL students and to be one of the best students’ unions in the UK and the world.



The client requests no contact from agencies or media sales.
Role summary
The Minster Centre is a small, friendly organisation and the Reception Manager needs to be an adaptable and flexible person who enjoys teamwork within a continuously evolving environment. The Reception Manager role is varied, and you will be expected work with initiative and autonomy to respond to the needs of the Centre.
Terms and conditions
Salary: £21,064.54 pro rata (£29,489.77 FTE)
Hours: 25 hours per week as follows Monday 9am – 5pm, Tuesday 9am – 4.30pm, Wednesday 8am – 1pm, and Friday 9am – 5.30pm. Some flexibility in hours may be possible.
Location: The Minster Centre, Queens Park, NW6 6RD
Contract: Part time, permanent
Benefits: Pension scheme, flexible working options, generous enhanced paternity and maternity and adoption policies, closure between Christmas and New Year with additional paid holiday, enhanced sick pay entitlements increasing with length of service
Annual leave: 33 days (including bank holidays)
Responsible for: Receptionists
Reports to: Facilities and Membership Manager
How to apply
Please apply by sending your CV and the additional forms available on our website. Candidates must send a cover letter addressing how you meet the person specification. Your application must be sent by 12pm on Monday 1st September 2025 by email to Afua Pierre, HR & Governance Manager.
We reserve the right to close this vacancy early if we receive sufficient applications for the role. If you’re interested, please submit your application as early as possible. For further information please contact Leon John, Facilities & Membership Manager.
We particularly welcome applications from people from underrepresented groups in the field of psychotherapy and counselling and in our organisation, including people from global majority communities, the LGBTQ+ community, care leavers, disabled people and people from other minorities.
To fulfil the role, you must be resident in the UK and have the right to work. You will be required to provide proof of your eligibility to work in the UK.
If you are a practising therapist, please review whether you currently have any Minster Centre students as clients and in which year and let us know if this is the case so that we can manage any potential dual relationships.
Background
The Minster Centre is a registered charity based in Queens Park, London NW6 that trains psychotherapists and counsellors and provides an accessible therapy service. As an accredited higher education organisation, we provide in-person and online courses throughout the week and weekend. The Minster Centre provides a psychotherapy and counselling service to the local community and has a number of rooms that are hired out for therapy, training, and events.
The Reception Manager is a critical and central role at The Minster Centre, providing a welcoming service to students, room hirers, therapy clients and staff members that is efficient and aligned with The Minster Centre’s Ethos. As part of this role, you will provide first-line support to tutors and students as well as undertake administrative duties crucial to the running of the Centre. You will also provide support to other staff members where appropriate.
Job summary
The ideal candidate will have previous administration and front of house experience to help ensure that all building users (students, room hirers and clients) are welcomed, that the building is available and set up for training and therapy services, and that the building is closed and secured at the end of the day. Furthermore, they would be organised, have excellent IT skills and knowledge and, ideally, practice of using Zoom. They will have the ability to work calmly and efficiently under pressure. In addition, they will be able to work autonomously on various tasks and work well in a team. This is a great opportunity for someone with relevant transferable skills to develop those skills further.
Duties and responsibilities
Oversee and manage the Reception Team
- Ensure Reception is always covered by organising a reception rota that covers absence, holidays, etc.
General management of Reception
- Receive and welcome visitors.
- Co-ordinate access to the building, opening and closing of the building.
- Respond appropriately to emergencies.
- Order stationary and other supplies as requested.
- Manage petty cash.
- Keep the reception area tidy.
- Ensure there are adequate supplies of daily refreshments and organise catering for specific events.
Event and training support
- Set up for events and assist with special or evening events when requested.
- Organise and keep track of First Aid and Fire Marshal trainings.
Administration
- Manage the room booking system, including the processing of invoice figures in communication with Finance Assistant/Credit Controller.
- Deal with room booking enquiries and bookings for events.
- Answer, screen, and forward incoming telephone calls, and provide basic information when needed.
- Undertake data entry tasks, or similar, in quiet periods.
- Deal with customer queries or complaints politely and positively.
Facilities
- Work with the Facilities and Membership Manager to source and organise suppliers to meet the various facility needs of the building.
- Ensure that the building has adequate cleaning by working with the Facilities and Membership Manager in communication with Total Clean.
- Conduct daily spot checks of the building and report any significant problems to Facilities and Membership Manager.
- Undertake small repairs of damaged equipment or fixings.
IT support
- Field/triage general IT Support emails with the IT Team.
- Diagnose and resolve equipment issues on site.
- Support tutors and office staff with basic Office apps, Moodle, Zoom queries (support and training can be provided).
- Provide IT support for tutors facilitating Zoom teaching sessions including troubleshooting.
- Manage tutor Zoom accounts.
- Schedule Zoom sessions.
Student support and progression
- Ensure that students are enrolled on courses and set up on systems accurately.
- Manage the re-enrolment process between academic years.
- Oversee the recording of student progression.
- Liaise with and support the Operations Team in organising the annual Graduation event and ensuring all eligible students receive timely information.
This is not an exhaustive list of duties and responsibilities. The post holder may be required to undertake other duties which fall within the ambit of the role, in discussion with their line manager or the Interim Management Team.
The post holder is expected to comply with all relevant policies, procedures and guidelines of The Minster Centre, including those on Equal Opportunities, Health and Safety and the Data Protection Act.
Please apply by sending your CV and the additional forms available on our website. Candidates must send a cover letter addressing how you meet the person specification. Your application must be sent by 12pm on Monday 1st September 2025 by email to Afua Pierre, HR & Governance Manager.
We reserve the right to close this vacancy early if we receive sufficient applications for the role.
The client requests no contact from agencies or media sales.
Referrals Practitioner
Contract Type: Full-time, permanent, 35 hours per week
Reports To: Referrals Coordinator
Place of Work: All sites (Croydon, Lambeth, Wandsworth), with additional travel for referrals meetings in and outside of London as required
Salary: £27,000 with contributory pension
Help Men Begin Their Path to Recovery
We are looking for a compassionate and organised Referrals Practitioner to join our team and play a vital role in welcoming new residents into recovery. For this recruitment cycle, we particularly welcome applications from people with lived experience of recovery and/or the criminal justice system, as well as those from underrepresented ethnic groups and diverse socio-economic backgrounds.
This is a full-time permanent role, offering you the opportunity to make a direct impact at the very start of a man’s recovery journey. You’ll be joining a supportive, committed team and working in an environment that values honesty, empowerment, and respect.
About the Role
The Referrals Practitioner supports all aspects of our referral process – from handling enquiries and assessing applications to ensuring smooth, safe, and supportive arrivals for new residents. Working alongside the Referrals Coordinator, you will:
- Respond to referrals and enquiries with professionalism and compassion
- Carry out assessments in line with Nehemiah’s admissions procedures
- Build relationships with referral agencies, prisons, and community partners
- Provide feedback to applicants and agencies on referral outcomes
- Arrange and support resident arrivals, including prison gate pickups where required
- Help ensure our houses remain safe, positive recovery environments
- Maintain accurate records and contribute to reports and monitoring
This is a varied role where no two days are the same – you might be assessing an application one morning, presenting to a prison referral team in the afternoon, and welcoming a new resident from the community the next day.
What We Are Looking For
We are seeking someone who is:
- Experienced in working with vulnerable adults in recovery, the criminal justice system, or related fields (paid, voluntary, or lived)
- Skilled in communication, with the ability to build trust and rapport with residents, partners, and colleagues
- Organised and confident using IT systems (ideally including Salesforce or similar CRM tools)
- Able to demonstrate resilience and empathy in challenging situations
- Understanding of addiction recovery and safeguarding principles
- NVQ3 in Health & Social Care or equivalent experience (including lived experience)
Our Values
At Nehemiah, it’s not just about what you do – it’s about how you do it. We expect every team member to live out our values:
Belief – We believe in everyone’s potential for positive change
Respect – We value each other’s choices and differences
Kindness – We show empathy through our actions
Honesty – We build trust through integrity
Empowerment – We help each other find our own purpose
What You Can Expect from Us
- A 35-hour working week (Monday to Friday)
- 25 days annual leave, plus Bank Holidays
- Contributory pension scheme (Nehemiah contributes 3% of salary)
- Staff Health Plan including insurance and wellbeing package
- Ongoing training, reflective practice, and professional development opportunities
- A culture that is supportive, honest, and committed to lasting change
Why Nehemiah?
- Make a direct impact at the crucial entry point of someone’s recovery journey
- Work in a charity that values lived experience and diverse perspectives
- Be part of a passionate and talented team committed to helping men build new futures
- Experience a workplace culture that values innovation, inclusivity, and best practice
Application Process
- Initial 30-minute video call with a member of our recruiting team
- In-person interview (45 mins–1 hr) with relevant managers
- Candidate presentation on a set topic (you’ll receive this in advance)
AI in Applications
We are aware that some candidates may use AI tools when preparing applications. Please ensure your responses reflect your own voice and experiences. It is usually easy to spot fully AI-generated responses. What matters most to us is who you are and how you connect with our mission and values.
To Be Considered
We understand that not everyone expresses themselves best on paper. If you would prefer to submit your expression of interest in another format (e.g. short audio or video file), we welcome this.
Interviews will be held on a rolling basis.
Any offer for this post is conditional on references and passing an Enhanced DBS check.
REF-223657
To be a centre of excellence for rehabilitating men from crime and addiction through the transformation of their lives

The Philharmonia Orchestra is seeking an organised, analytical and proactive Development Research and Operations Manager (DROM) to support the growth in fundraising activity of a busy and ambitious orchestra. The post-holder will deliver high-quality philanthropic research, pipeline and CRM management, the creation of donor briefings for individual, corporate and trust supporters, and horizon scanning for new and future opportunities.
As the department’s research and CRM lead, the DROM will generate prospect research on those suggested by senior volunteers (Board, Development Board etc.) and those identified in our database, Tessitura. They will support fundraisers across giving streams to create engagement and cultivation plans, and act as the pipeline management champion for the team. The DROM will support fundraisers to ensure activity and contacts is logged consistently, working closely with the Head of Development to monitor KPIs, track and record income and maintain accurate donor and donation records.
This position is central to ensuring that frontline fundraisers can focus on income generation, supported by robust operational processes, accurate data, and high-quality research.
This role reports to the Head of Development and will work closely with the Senior Development Manager (Philanthropy) and Director of Development. The work of the Development team is actively supported by the Philharmonia’s Development Board.
Key Responsibilities
Research and Pipeline Development:
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Identify, qualify and research prospective major supporters, including individuals, corporates and trusts
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Prepare tailored profiles and high-quality briefings to staff and senior volunteers for meetings and events
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Maintain and refine the prospect pipeline, ensuring clear pipeline management stages and next actions for prospects
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Conduct due diligence research as required for donor engagement
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Implement improvements to pipeline management process
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Track sector trends and philanthropic activity to inform prospecting and cultivation
CRM, Data and Insights:
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Be the Tessitura CRM and financial process (such as Direct Debits and Gift Aid) lead for the Development team, maintaining accurate, timely, and GDPR-compliant records
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Develop and implement systems, workflows and reporting tools to support a data-led fundraising approach such as in membership acquisition
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Produce regular income and pipeline reports that support departmental planning and forecasting
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Generate guest lists and attendee profiles for events
Department Operations:
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Support the Head of Development with the timely production of proposals, reports and other donor communications
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Work with the Learning and Engagement department to identify and promote opportunities that support fundraising, such as project visits, project pipeline and evaluations.
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With colleagues, ensure the smooth scheduling and preparation for donor meetings and project visits
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Support the Head of Development and Director of Development in preparation of materials for Board, Development Board and other strategic meetings.
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Reporting and Administration:
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Support the Head of Development in regular moves management and revenue reporting across the department
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Create and maintain updated gift processing workflows including invoices, bank transfers, reconciliation and reporting
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Ensure the highest standard of data capture, financial processes and record-keeping, consistent with GDPR and best practice
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Ensure accurate and up-to-date records and fulfilment of donors’ accreditation and recognition requirements
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Represent the Philharmonia at events and externally when required
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Support the work of the Department and other duties reasonably required by the Philharmonia
Skills and Qualifications
Essential:
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Understanding of different fundraising income streams and the donor cultivation cycle
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Experience of philanthropic prospect research and data analysis
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High levels of organisational skills and attention to detail
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Understanding and experience of using a CRM database (Tessitura is an advantage)
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Understanding of fundraising and data protection regulation (including HMRC Guidelines, Gift Aid, GDPR and the Fundraising Regulator)
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Experience in handling financial and transactional data, and producing financial reports
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Ability to manage multiple and competing priorities
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High-level of IT literacy, including the Microsoft 365 suite.
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Exceptional interpersonal and communication skills (verbal and written)
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Interest in and appreciation of the arts
Desirable:
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Experience in a similar role within a fundraising team from the arts and cultural sector
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Knowledge of the Philharmonia and its work; understanding the opportunities and challenges in the orchestral sector – including as this relates to funding opportunities
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Experience in major fundraising campaigns
Cover letters should be no more than 2 pages long.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Do you want to work with a leading advocacy charity organisation supporting those in need?
Do you have experience of working or volunteering in welfare, support or health and social care and are looking for a new challenge?
Are you keen to make a difference to people who want to be heard?
Then come and join us here at VoiceAbility.
We are looking for Advocates to join our team in Inverness and the Highlands region. We are seeking applicants who have transferable skills, a willingness to learn and a desire to help those in need of support.
About us
VoiceAbility is an independent charity and one of the UK’s largest providers of advocacy and involvement services. We deliver a wide range of service contracts funded by local authorities, health trusts and other voluntary and private sector organisations.
We’ve been supporting people to have their say in decisions about their health, care, and wellbeing for over 40 years. We make sure people are heard when it matters most. For more information on what Advocacy is and the services offered then please visit our website.
About the role
This is an exciting opportunity for Advocates to join and shape this service covering Inverness and the Highlands region. Your role will require you to travel to locations such as clients’ homes and within community settings across the area to meet with clients and professionals. You will be home based for administration; therefore, access to your own transportation and a suitable home internet connection is essential.
About you
Desirably you will have some experience of working in advocacy, or providing welfare, supporting, or caring for Adults who have support needs, ideally for those with a variety of communication needs, mental ill health, physical health issues, or barriers to accessing support.
You should have worked or volunteered in health, social care, welfare, support services, education or young person’s services, or advice and guidance.
How will you make a difference?
You will be responsible for ensuring the individual’s wishes, feelings, beliefs, needs, and values are met to create positive outcomes for the people you support.
You will support people to speak up for themselves and grow in confidence, equip them to understand and exercise their rights and options, and will assist them in the decision-making process relating to their care, treatment, and support.
You will work resourcefully and collaboratively with the individuals you support. You’ll be creative in your approach to empower our clients by ensuring you meaningfully explain people’s options and rights to them. You’ll support individuals to fully participate in decisions affecting them and will make sure they have their voices heard.
Benefits
28 days annual leave plus bank holidays (pro-rata for part-time colleagues) rising to 30 days upon 5 years’ service
5% employer pension & minimum 3% employee contribution
Salary sacrifices pension scheme
Separate Life Assurance Cover (equivalent of two times your annual salary)
Staff discount scheme including retail discounts, entertainment, holidays, gym membership etc
24/7 Employee Assistance programme
Access to remote counselling service
Paid Disability Leave
Paid compassionate Leave
Home Working Allowance
Support with continuous professional development
Access to Clifton Strengths Coaching for development
Personal Development Plans
How are staff supported to work remotely?
VoiceAbility has a small number of offices. Employees including Team Leaders are homebased for Administration and meetings will be held online as well as in person in the relevant community.
When you need to travel for work, expenses will be paid (mileage or public transport costs).
VoiceAbility offers the usual regular manager one to ones, Staff forums and communities of practice depending on role. Team meetings with a mix of virtual and in person approach.
Equality and Diversity
VoiceAbility believes in fostering an inclusive workplace which welcomes, values and celebrates the diversity of its staff and partners, treats all on a basis of equality and encourages all to meet their maximum potential.
VoiceAbility are a Disability Confident employer, any applicant that identifies themselves as having a disability and can demonstrate that they meet all the essential criteria for the role will be offered an interview. If you need to apply in a different way, please contact HR for further options.
How to apply
To apply for this role please sign up for a recruitment account by clicking the apply button on this page. Follow the instructions to create your account, upload your CV, and complete our short application form.
Important Dates:
Closing date for applications; Midnight on 12 September, 2025, however, VoiceAbility reserve the right to withdraw this vacancy before this date.
Don’t forget to read the person specification so you can tell us about yourself and how your skills, abilities and experiences match the criteria outlined in the person specification.
Hint: you can use work, personal and/or voluntary experiences, and examples to tell us why you should be our next Advocate.
Want to know more about VoiceAbility and the role?
Please visit our website
We look forward to hearing from you.
The client requests no contact from agencies or media sales.
We’re looking for someone with admin experience to be part of our community and events fundraising team. Along with another executive, you’ll be helping our existing and new supporters to raise funds and supporting the other members of the community and events team.
Macular disease is the biggest cause of sight loss in the UK, with around 300 people diagnosed every day. The Macular Society is the only charity in the UK beating the fear and isolation of macular disease with world class research, and the best advice and support.
You’ll be one of two executives:
· Helping the community and events team to raise funds from our supporters
· Giving supporters in our communities the best stewardship while they are fundraising, and encouraging them to fundraise further
· Supporting all members of the community and events team
· Adhering to current fundraising regulations and best practice
· Keeping excellent records
Our ideal candidate will have:
· Experience of working in a fundraising environment or similar
· Good IT skills and experience of using digital media
· A good head for numbers
· Excellent written and verbal communication skills
· A passion for working with people to achieve great results
In return, we provide a great working culture – we do something worthwhile and are proud to work together to Beat Macular Disease – as recognised by our inclusion in The Sunday Times Best Places to Work 2023 list.
We offer flexible working options, 26 days annual leave, rising to 27 after one year’s service, the ability to buy or sell annual leave, supportive family policies, and 6% pension contribution.
We are passionate about treating people fairly and as equals; doing so is instinctive to us. To Beat Macular Disease for all we know we have work to do. That’s why we are keen to hear from people of all backgrounds who have the skills and experience we are looking for. We particularly encourage applications from people from under-represented groups, to help ensure what we do and how we do it is inclusive – for everyone.
The client requests no contact from agencies or media sales.